NHS Resolution :@0.116465:0.056159:0.216477:0.056159:0.216477:0.047246:0.116465:0.047246:0.009566:0.009324:0.006892:0.004864:0.008558:0.007268:0.005576:0.007981:0.003816:0.007766:0.005226:0.003587:0.007981:0.007900:0.003708
Annual report and accounts 2021/22:@0.287764:0.056159:0.513287:0.056159:0.513287:0.047246:0.287764:0.047246:0.009230:0.008142:0.008061:0.008142:0.007215:0.003520:0.005629:0.004958:0.007309:0.008222:0.008236:0.004864:0.004555:0.005011:0.006839:0.007604:0.007725:0.005213:0.006839:0.006422:0.006382:0.008061:0.007806:0.007604:0.004743:0.005697:0.004460:0.006879:0.006973:0.006879:0.006973:0.005038:0.007053:0.007242
The Head of Internal Audit gave MODERATE :@0.095894:0.102144:0.415475:0.102144:0.415475:0.091560:0.095894:0.091560:0.008360:0.008855:0.008344:0.006350:0.010578:0.007722:0.007562:0.008727:0.006461:0.009349:0.004754:0.006047:0.004244:0.008599:0.005409:0.008105:0.005552:0.008727:0.008121:0.003638:0.005297:0.010753:0.009317:0.009748:0.004036:0.005632:0.005201:0.009062:0.008121:0.007323:0.008153:0.006461:0.014104:0.011838:0.010993:0.008073:0.009301:0.010083:0.008360:0.007850:0.004371
assurance to the Accounting Officer that NHS :@0.096314:0.117526:0.425132:0.117526:0.425132:0.106941:0.096314:0.106941:0.008121:0.006765:0.006765:0.008839:0.005552:0.008121:0.009030:0.007100:0.008344:0.005504:0.005409:0.009126:0.004866:0.005409:0.009030:0.008153:0.005201:0.010498:0.007371:0.007371:0.009525:0.009030:0.009030:0.005696:0.003861:0.009030:0.009620:0.006461:0.012030:0.004994:0.004994:0.003861:0.007626:0.008344:0.005552:0.004994:0.005409:0.009365:0.008312:0.005409:0.006095:0.010753:0.010243:0.007642:0.004371
Resolution has had adequate and effective systems :@0.097153:0.133205:0.462683:0.133205:0.462683:0.122620:0.097153:0.122620:0.009317:0.008153:0.006557:0.008982:0.003861:0.008567:0.005409:0.003574:0.008982:0.008727:0.006461:0.008647:0.007722:0.006557:0.006047:0.008488:0.007642:0.008903:0.006461:0.008121:0.009397:0.008344:0.009397:0.009030:0.008121:0.005409:0.008344:0.005552:0.007802:0.008647:0.008982:0.006382:0.008344:0.004994:0.004994:0.008344:0.007371:0.005409:0.003861:0.007642:0.008344:0.005600:0.006557:0.007467:0.006461:0.005409:0.007945:0.013274:0.006557:0.004371
of control,  governance and  risk management :@0.096314:0.148585:0.422292:0.148585:0.422292:0.138001:0.096314:0.138001:0.009349:0.004754:0.005297:0.007371:0.009174:0.009030:0.005409:0.005297:0.009349:0.003669:0.003462:0.004371:0.002489:0.009397:0.009349:0.007642:0.008344:0.005552:0.009030:0.008121:0.009030:0.007371:0.008344:0.005648:0.007802:0.008647:0.008982:0.004371:0.002425:0.005297:0.003861:0.006302:0.007562:0.005632:0.013737:0.008121:0.009206:0.008121:0.009397:0.008599:0.013737:0.008520:0.009030:0.005409:0.004371
in  place for the reporting year 2021/22.:@0.096734:0.164027:0.376796:0.164027:0.376796:0.153442:0.096734:0.153442:0.003271:0.007642:0.004371:0.002425:0.009062:0.003861:0.007562:0.007052:0.007977:0.005632:0.004994:0.009541:0.005552:0.004866:0.005409:0.009030:0.008153:0.006461:0.005552:0.007961:0.009062:0.008982:0.005377:0.005409:0.003574:0.008647:0.009062:0.005712:0.007722:0.008344:0.008121:0.005552:0.005281:0.008599:0.008950:0.008823:0.008903:0.006222:0.008982:0.008903:0.003462
Performance and financial controls:@0.096734:0.186661:0.395751:0.186661:0.395751:0.175520:0.096734:0.175520:0.011000:0.009657:0.007221:0.006802:0.011084:0.007137:0.016458:0.009741:0.010916:0.008649:0.009741:0.006046:0.009489:0.010664:0.010916:0.006466:0.007053:0.005038:0.011000:0.009741:0.011000:0.008733:0.005122:0.009741:0.005122:0.006802:0.008481:0.010916:0.010748:0.006970:0.007137:0.010916:0.005122:0.007389
NHS  Resolution's financial and operational performance :@0.096734:0.208214:0.496581:0.208214:0.496581:0.197629:0.096734:0.197629:0.010913:0.010418:0.007722:0.004371:0.002425:0.009238:0.008057:0.006557:0.008982:0.003861:0.008647:0.005409:0.003654:0.008982:0.008727:0.003669:0.006414:0.005297:0.004994:0.003654:0.009030:0.008121:0.009030:0.007371:0.003861:0.008121:0.003861:0.006446:0.007802:0.008567:0.008982:0.006461:0.009349:0.009206:0.008344:0.005345:0.008121:0.005233:0.003861:0.009349:0.008791:0.008121:0.003861:0.006653:0.009381:0.008169:0.005552:0.004994:0.009349:0.005552:0.013737:0.008121:0.009030:0.007371:0.008344:0.004371
is reported  regularly to the Senior Management :@0.096734:0.223892:0.439241:0.223892:0.439241:0.213308:0.096734:0.213308:0.003191:0.005712:0.006047:0.005377:0.008057:0.008982:0.008903:0.005297:0.005201:0.007977:0.008982:0.004371:0.002521:0.005552:0.008344:0.009110:0.009030:0.003654:0.008121:0.005313:0.003861:0.007483:0.004866:0.005409:0.009030:0.004866:0.005409:0.009030:0.008153:0.006047:0.008472:0.008153:0.009030:0.003654:0.009158:0.005552:0.006366:0.014327:0.008121:0.009030:0.008121:0.009397:0.008344:0.013737:0.008344:0.009030:0.005409:0.004371
Team, to the Board and to me.  Our financial :@0.095894:0.239274:0.413512:0.239274:0.413512:0.228690:0.095894:0.228690:0.008153:0.007977:0.007802:0.013098:0.003271:0.006047:0.005409:0.009126:0.005297:0.005409:0.009030:0.008073:0.006047:0.008823:0.008982:0.007802:0.005297:0.009062:0.006047:0.007802:0.008567:0.008982:0.006047:0.005409:0.009126:0.006047:0.013019:0.007897:0.003271:0.004371:0.002425:0.012030:0.009030:0.005552:0.004882:0.004994:0.003654:0.009030:0.008121:0.009030:0.007371:0.003861:0.008121:0.003861:0.004371
position, together with operational  KPIs,  is reported :@0.096734:0.254656:0.467480:0.254656:0.467480:0.244072:0.096734:0.244072:0.009381:0.009014:0.006765:0.003654:0.005409:0.003654:0.009158:0.009030:0.003223:0.006047:0.005409:0.009349:0.009589:0.008344:0.005409:0.009030:0.008536:0.005552:0.004371:0.011998:0.004036:0.005712:0.009397:0.006382:0.009349:0.009206:0.008344:0.005345:0.008121:0.005233:0.003861:0.009349:0.008791:0.008121:0.003861:0.004371:0.002712:0.008727:0.008392:0.003941:0.006382:0.003191:0.004371:0.002936:0.003191:0.005632:0.006047:0.005297:0.007897:0.008982:0.008903:0.005297:0.005201:0.007897:0.008982:0.004371
quarterly to DHSC to demonstrate that performance :@0.096314:0.270038:0.473091:0.270038:0.473091:0.259454:0.096314:0.259454:0.009397:0.009030:0.008121:0.005361:0.005409:0.008344:0.005313:0.003861:0.007722:0.004786:0.005409:0.009126:0.006047:0.010833:0.010913:0.008153:0.009573:0.006461:0.005409:0.009126:0.005632:0.009397:0.008153:0.013737:0.009349:0.009030:0.006589:0.005409:0.005552:0.008121:0.005409:0.008344:0.005632:0.005409:0.009365:0.008312:0.005409:0.005760:0.009381:0.008169:0.005552:0.004994:0.009349:0.005552:0.013737:0.007929:0.009030:0.007371:0.008344:0.004371
is being  managed  in  line with expectations.:@0.096734:0.285419:0.403519:0.285419:0.403519:0.274834:0.096734:0.274834:0.003191:0.005712:0.006047:0.008903:0.007897:0.003606:0.008567:0.008903:0.004371:0.002425:0.013513:0.007897:0.009030:0.007850:0.009158:0.008344:0.009126:0.004371:0.002521:0.003271:0.007562:0.004371:0.002521:0.003606:0.003861:0.008392:0.007897:0.004866:0.011918:0.004036:0.005632:0.009397:0.006047:0.008344:0.007323:0.009190:0.008344:0.007371:0.005409:0.008121:0.005409:0.003861:0.009349:0.009030:0.006765:0.003462
There are policies and  procedures for the management :@0.095894:0.307691:0.490875:0.307691:0.490875:0.297107:0.095894:0.297107:0.008153:0.008823:0.008153:0.005552:0.008057:0.006047:0.007802:0.005297:0.007897:0.006047:0.009062:0.008982:0.003861:0.003861:0.006972:0.003861:0.007977:0.006557:0.005297:0.007802:0.008567:0.008982:0.004371:0.002521:0.009158:0.005377:0.009062:0.007371:0.007993:0.009397:0.008743:0.005552:0.008057:0.006765:0.005153:0.004994:0.009541:0.005552:0.005281:0.005409:0.009030:0.008153:0.006047:0.013944:0.008121:0.009030:0.008121:0.009397:0.008344:0.013737:0.008344:0.009030:0.005409:0.004371
of finances and resources, including a scheme of :@0.096314:0.323073:0.446878:0.323073:0.446878:0.312488:0.096314:0.312488:0.009349:0.004754:0.004866:0.004994:0.003861:0.009285:0.008312:0.009030:0.007594:0.008344:0.007020:0.005632:0.007802:0.008567:0.008982:0.006461:0.005552:0.008057:0.006765:0.009110:0.009030:0.005329:0.007371:0.008073:0.006765:0.003462:0.006653:0.003861:0.008823:0.007132:0.003861:0.008727:0.009158:0.003861:0.008727:0.009158:0.006047:0.006892:0.006382:0.006765:0.007084:0.009030:0.008105:0.013737:0.008089:0.006047:0.008903:0.004786:0.004371
delegated authorities for the approval of expenditure.:@0.096314:0.338455:0.477367:0.338455:0.477367:0.327870:0.096314:0.327870:0.009158:0.008153:0.003861:0.008153:0.009158:0.007897:0.005409:0.008025:0.009158:0.006461:0.008121:0.008839:0.005409:0.009030:0.009349:0.005552:0.003861:0.005409:0.003861:0.008344:0.006765:0.005233:0.004994:0.009541:0.005552:0.005361:0.005409:0.009030:0.008073:0.005712:0.007897:0.009062:0.009158:0.005377:0.009062:0.007387:0.007897:0.003861:0.006382:0.009349:0.004754:0.005201:0.008344:0.007323:0.009190:0.008344:0.009030:0.009158:0.003861:0.005409:0.009030:0.005297:0.008344:0.003462
The internal audit programme routinely covers key :@0.095894:0.354134:0.459413:0.354134:0.459413:0.343549:0.095894:0.343549:0.008360:0.008855:0.008344:0.005935:0.003861:0.009030:0.005409:0.007977:0.005552:0.008807:0.008121:0.003638:0.006461:0.008121:0.008839:0.009397:0.003861:0.005217:0.005632:0.009381:0.005552:0.009078:0.009397:0.005377:0.008121:0.013465:0.013737:0.008089:0.006461:0.005377:0.009158:0.009030:0.005153:0.003861:0.008823:0.008153:0.003861:0.007483:0.005201:0.007371:0.008918:0.007467:0.008153:0.005552:0.006541:0.006047:0.007562:0.007977:0.007387:0.004371
financial controls to provide assurances to management :@0.095894:0.369515:0.498070:0.369515:0.498070:0.358931:0.095894:0.358931:0.004994:0.003654:0.009030:0.008121:0.009030:0.007371:0.003861:0.008121:0.003861:0.006446:0.007371:0.009174:0.009030:0.005409:0.005297:0.009349:0.003861:0.006765:0.004627:0.005409:0.009126:0.006047:0.009062:0.005297:0.008903:0.007307:0.003861:0.008823:0.007977:0.006047:0.008121:0.006765:0.006765:0.009030:0.005345:0.008121:0.009030:0.007116:0.008344:0.006765:0.005217:0.005409:0.009030:0.006047:0.013944:0.008121:0.009030:0.008121:0.009397:0.008344:0.013737:0.008344:0.009030:0.005409:0.004371
and the Board.  Governance arrangements through the :@0.096314:0.384957:0.489620:0.384957:0.489620:0.374372:0.096314:0.374372:0.007802:0.008647:0.008982:0.005632:0.005409:0.009030:0.008153:0.006382:0.008903:0.008982:0.007897:0.005377:0.009062:0.003462:0.004371:0.002744:0.010945:0.009620:0.007642:0.008344:0.005760:0.009030:0.008121:0.009301:0.007371:0.008344:0.006206:0.008121:0.005552:0.005552:0.008121:0.009030:0.009636:0.008344:0.013912:0.008344:0.009206:0.005409:0.006765:0.005201:0.005409:0.009030:0.005377:0.009158:0.009030:0.009110:0.009030:0.005919:0.005409:0.008695:0.008057:0.004371
Reserving and  Pricing Committee for the valuing of :@0.097153:0.400337:0.465060:0.400337:0.465060:0.389753:0.097153:0.389753:0.009062:0.007897:0.006461:0.007897:0.005297:0.007307:0.003861:0.008488:0.008982:0.006461:0.007802:0.008647:0.008982:0.004371:0.002856:0.008392:0.005201:0.003606:0.006972:0.003606:0.008567:0.008823:0.006047:0.009876:0.009605:0.014024:0.013944:0.003861:0.005632:0.005409:0.008536:0.008344:0.005424:0.004994:0.009541:0.005552:0.005281:0.005409:0.009030:0.008153:0.004786:0.007642:0.008121:0.003638:0.009030:0.003654:0.009030:0.009397:0.006350:0.008903:0.004786:0.004371
provisions for claims are set out earlier in this statement.:@0.096734:0.415718:0.495911:0.415718:0.495911:0.405134:0.096734:0.405134:0.009158:0.005377:0.008982:0.007387:0.003861:0.006461:0.003861:0.008903:0.008823:0.006557:0.004786:0.004994:0.009541:0.005552:0.005696:0.007371:0.003622:0.007897:0.003861:0.013354:0.006765:0.005488:0.007802:0.005297:0.007897:0.006047:0.006557:0.007977:0.005201:0.005297:0.009158:0.009030:0.005153:0.005632:0.008344:0.007945:0.005552:0.003861:0.003861:0.008137:0.005552:0.005536:0.003271:0.007642:0.006047:0.005409:0.008695:0.003861:0.006557:0.005712:0.006765:0.005409:0.008121:0.005233:0.008344:0.013737:0.008344:0.009030:0.005409:0.003462
Timing of cashflows -  known claims provisions:@0.095894:0.438354:0.501302:0.438354:0.501302:0.427212:0.095894:0.427212:0.010328:0.005038:0.016122:0.005038:0.010664:0.010916:0.006802:0.010832:0.006886:0.006046:0.008985:0.010076:0.008145:0.011168:0.007137:0.005290:0.011336:0.014779:0.008145:0.005290:0.006785:0.002872:0.006046:0.010328:0.011084:0.011252:0.014695:0.011084:0.006802:0.008649:0.005038:0.009573:0.005038:0.016290:0.007809:0.006466:0.011168:0.007221:0.011000:0.009741:0.005122:0.007893:0.005122:0.011000:0.010916:0.007389
The known claims provision calculation uses the :@0.095894:0.460203:0.441257:0.460203:0.441257:0.449619:0.095894:0.449619:0.008360:0.008855:0.008344:0.005935:0.007929:0.009285:0.009349:0.011806:0.009030:0.006174:0.007371:0.003861:0.007834:0.003861:0.013513:0.006765:0.005999:0.008823:0.005201:0.008903:0.007307:0.003861:0.006302:0.003861:0.008727:0.008647:0.006461:0.007371:0.008121:0.003861:0.007371:0.009030:0.003861:0.007834:0.005409:0.003861:0.009349:0.009030:0.006701:0.008647:0.006382:0.007977:0.006461:0.005201:0.005409:0.008695:0.008057:0.004371
expected settlement date (ESD) from individual :@0.096314:0.475585:0.433349:0.475585:0.433349:0.465001:0.096314:0.465001:0.008057:0.007323:0.009046:0.008344:0.007020:0.005409:0.008105:0.009158:0.006461:0.006765:0.008344:0.005409:0.005409:0.003861:0.008344:0.013737:0.008344:0.009030:0.005409:0.005536:0.009397:0.007818:0.005409:0.008025:0.005632:0.004818:0.007690:0.008232:0.010913:0.004611:0.005297:0.004994:0.005552:0.009349:0.013529:0.006461:0.003861:0.008647:0.008982:0.003861:0.007227:0.003861:0.008903:0.008727:0.007897:0.003861:0.004371
claims recorded in the Claims Management System :@0.096314:0.490967:0.463869:0.490967:0.463869:0.480382:0.096314:0.480382:0.007371:0.003622:0.007897:0.003861:0.013354:0.006765:0.005919:0.005297:0.007977:0.007132:0.009062:0.005297:0.008982:0.008057:0.009062:0.006461:0.003366:0.007897:0.005632:0.005409:0.009030:0.008153:0.006047:0.009876:0.003861:0.008121:0.004084:0.013944:0.006765:0.006174:0.014327:0.008121:0.009285:0.008121:0.009397:0.008599:0.013737:0.008599:0.009030:0.005409:0.005297:0.008153:0.007467:0.006461:0.005409:0.007945:0.013354:0.004371
(CMS) to apply inflation and discounting to reach a :@0.096314:0.506349:0.464268:0.506349:0.464268:0.495764:0.096314:0.495764:0.004818:0.009876:0.014614:0.008472:0.004818:0.005345:0.005409:0.009126:0.005632:0.008121:0.008918:0.009158:0.003861:0.007483:0.005632:0.003861:0.009030:0.004994:0.003606:0.008121:0.005233:0.003861:0.009158:0.009030:0.006414:0.007802:0.008567:0.008982:0.006047:0.009397:0.003542:0.006765:0.007179:0.009349:0.009030:0.008823:0.005409:0.003654:0.009030:0.009397:0.005919:0.005409:0.009030:0.006047:0.005297:0.007897:0.007802:0.007052:0.008647:0.006461:0.006461:0.004371
valuation.  However, for the disclosure of the expected :@0.095558:0.521789:0.484014:0.521789:0.484014:0.511204:0.095558:0.511204:0.007642:0.008392:0.003861:0.009030:0.008121:0.005600:0.003861:0.009349:0.009206:0.003462:0.004371:0.003255:0.011088:0.009062:0.011248:0.008057:0.007387:0.008057:0.005377:0.003462:0.005935:0.004994:0.009876:0.005552:0.005026:0.005409:0.009030:0.008073:0.005712:0.009158:0.003861:0.006557:0.007132:0.003861:0.009078:0.006557:0.008823:0.005377:0.008153:0.006047:0.009349:0.004754:0.005201:0.005409:0.009030:0.008153:0.005632:0.008057:0.007323:0.009046:0.008344:0.007020:0.005409:0.008105:0.009158:0.004371
timing of cashflows, this has historically been  based :@0.095894:0.537466:0.467901:0.537466:0.467901:0.526882:0.095894:0.526882:0.005201:0.003861:0.013354:0.003861:0.008823:0.009397:0.006302:0.009349:0.004754:0.005297:0.007562:0.008121:0.007084:0.009317:0.004994:0.003861:0.009700:0.011838:0.006765:0.003654:0.006047:0.005409:0.008775:0.003861:0.006557:0.006047:0.008727:0.007722:0.006557:0.006047:0.009030:0.003861:0.006430:0.005409:0.009126:0.005552:0.003685:0.007371:0.007738:0.003861:0.003861:0.007387:0.006047:0.008903:0.007802:0.007802:0.008567:0.004371:0.002521:0.008903:0.007562:0.006382:0.007802:0.008823:0.004371
on an actuarial view of settlement patterns.:@0.096314:0.552848:0.405572:0.552848:0.405572:0.542264:0.096314:0.542264:0.008567:0.008392:0.006047:0.007642:0.008488:0.006461:0.008121:0.007371:0.005409:0.008743:0.008121:0.005552:0.003622:0.008121:0.003861:0.005568:0.008153:0.004036:0.008727:0.012093:0.005297:0.009349:0.004754:0.005201:0.006765:0.008520:0.005409:0.005409:0.003861:0.008344:0.013928:0.008344:0.009030:0.005409:0.005600:0.009381:0.008121:0.005409:0.005137:0.008344:0.005552:0.008775:0.006765:0.003462
An adjustment to the 2021/22  known claims :@0.095558:0.575062:0.420532:0.575062:0.420532:0.564478:0.095558:0.564478:0.010291:0.009030:0.006461:0.008121:0.009605:0.003861:0.009030:0.006765:0.005409:0.013737:0.008344:0.009030:0.005409:0.005345:0.005409:0.009126:0.004786:0.005409:0.009030:0.008153:0.006047:0.008599:0.008950:0.008599:0.008950:0.006222:0.008807:0.008599:0.004371:0.002569:0.007929:0.009206:0.009349:0.011902:0.009238:0.006047:0.007371:0.003622:0.007897:0.003861:0.013354:0.006765:0.004371
provision  has been applied to the estimate :@0.096734:0.590443:0.401828:0.590443:0.401828:0.579859:0.096734:0.579859:0.008823:0.005201:0.008903:0.007307:0.003861:0.006302:0.003861:0.008727:0.008647:0.004371:0.002521:0.008727:0.007722:0.006557:0.006047:0.008982:0.007897:0.007897:0.008647:0.006047:0.007802:0.009062:0.009158:0.003861:0.003861:0.007897:0.009158:0.006047:0.005409:0.009126:0.004786:0.005409:0.009030:0.008153:0.006047:0.008153:0.006765:0.005409:0.003606:0.013513:0.008121:0.005153:0.008153:0.004371
technique as there has been a significant divergence :@0.095894:0.605884:0.472767:0.605884:0.472767:0.595300:0.095894:0.595300:0.005409:0.008344:0.007371:0.009030:0.009222:0.003861:0.009397:0.009030:0.008536:0.005632:0.007722:0.006382:0.005201:0.005409:0.009030:0.008153:0.005552:0.008137:0.006047:0.008727:0.007722:0.006557:0.006047:0.008982:0.007897:0.007897:0.008647:0.006047:0.006892:0.006461:0.006765:0.003861:0.009397:0.009206:0.003861:0.004994:0.003861:0.007371:0.008296:0.009030:0.005409:0.005297:0.009397:0.003861:0.007307:0.008153:0.005552:0.009142:0.008344:0.008695:0.007371:0.007993:0.004371
between the two views,  most likely as a result :@0.096734:0.621266:0.427610:0.621266:0.427610:0.610682:0.096734:0.610682:0.009381:0.008344:0.005409:0.011535:0.008153:0.008344:0.009030:0.005887:0.005409:0.009030:0.008153:0.005632:0.005632:0.012093:0.009748:0.004786:0.007897:0.003861:0.008647:0.011918:0.006765:0.003654:0.004371:0.002521:0.013354:0.009062:0.006765:0.005073:0.006047:0.003861:0.003606:0.007562:0.008057:0.003861:0.007307:0.005201:0.007722:0.006382:0.005632:0.006892:0.006461:0.005297:0.007977:0.006557:0.008727:0.003861:0.005042:0.004371
of the impact of the Covid-19 pandemic.:@0.096314:0.636647:0.386762:0.636647:0.386762:0.626062:0.096314:0.626062:0.009349:0.004754:0.004866:0.005409:0.009030:0.008153:0.006382:0.003861:0.013513:0.009158:0.008121:0.007371:0.005169:0.005632:0.009349:0.004754:0.004866:0.005409:0.009030:0.008153:0.006047:0.009876:0.009605:0.007642:0.004116:0.009573:0.006382:0.008823:0.008057:0.006047:0.009381:0.007834:0.009030:0.009190:0.008344:0.013481:0.003861:0.007371:0.003462
As part of this reassessment, we have concluded that :@0.095558:0.658861:0.479610:0.658861:0.479610:0.648277:0.095558:0.648277:0.010291:0.007004:0.006047:0.009158:0.007897:0.005552:0.005201:0.005297:0.009349:0.004994:0.004978:0.005409:0.008775:0.003861:0.006557:0.006047:0.005552:0.008137:0.008121:0.006765:0.006525:0.008344:0.006765:0.006557:0.013737:0.008089:0.009030:0.005409:0.003287:0.005632:0.012428:0.008982:0.006047:0.008823:0.007897:0.007467:0.008057:0.005632:0.007371:0.009094:0.009030:0.007179:0.003861:0.009030:0.009110:0.008344:0.009126:0.006047:0.005409:0.009030:0.008121:0.005233:0.004371
this approach should  have been applied to prior periods, :@0.095894:0.674302:0.502139:0.674302:0.502139:0.663718:0.095894:0.663718:0.005409:0.008775:0.003861:0.006557:0.005632:0.007897:0.009062:0.009381:0.005313:0.009158:0.008121:0.007084:0.009030:0.006334:0.006557:0.008727:0.008982:0.008823:0.003861:0.008982:0.004371:0.002521:0.008727:0.007722:0.007387:0.007977:0.006461:0.008982:0.007897:0.007897:0.008647:0.006047:0.007802:0.009062:0.009158:0.003861:0.003861:0.007897:0.009158:0.006047:0.005121:0.008982:0.006047:0.009062:0.005377:0.003861:0.008982:0.005377:0.005632:0.009062:0.007977:0.005377:0.003861:0.008982:0.009158:0.006765:0.003223:0.004371
drawing on the information that was available at the :@0.096314:0.689684:0.476792:0.689684:0.476792:0.679100:0.096314:0.679100:0.009397:0.005552:0.008121:0.011535:0.003861:0.009030:0.009397:0.006414:0.008567:0.008312:0.006047:0.005409:0.009030:0.008153:0.006047:0.003861:0.009030:0.004994:0.009349:0.005552:0.013737:0.008121:0.005409:0.003861:0.009349:0.009030:0.005632:0.005409:0.009365:0.008312:0.005409:0.004914:0.012093:0.008567:0.007132:0.005632:0.008121:0.007642:0.007834:0.003861:0.003861:0.007897:0.009381:0.003638:0.008344:0.005600:0.008121:0.005153:0.004866:0.005409:0.008695:0.008057:0.004371
time, as it results in a better estimate of the known claims :@0.095894:0.705362:0.513083:0.705362:0.513083:0.694777:0.095894:0.694777:0.005409:0.003861:0.013737:0.008344:0.003462:0.006334:0.007722:0.006382:0.006047:0.003366:0.004707:0.006047:0.005297:0.007977:0.006557:0.008727:0.003861:0.004962:0.006557:0.006047:0.003271:0.007642:0.006461:0.006797:0.006461:0.009381:0.008169:0.005409:0.005409:0.008073:0.005552:0.005201:0.008344:0.006765:0.005409:0.003861:0.013737:0.007897:0.005409:0.008344:0.005472:0.009349:0.005185:0.004866:0.005409:0.009030:0.008073:0.006047:0.007929:0.009206:0.009349:0.011902:0.009238:0.006461:0.007371:0.003542:0.007802:0.003861:0.013178:0.006557:0.004371
provision. The prior period financial statements have :@0.096734:0.720744:0.472777:0.720744:0.472777:0.710159:0.096734:0.710159:0.009062:0.005377:0.008982:0.007387:0.003861:0.006461:0.003861:0.008903:0.008823:0.003462:0.006366:0.008360:0.008775:0.008344:0.005935:0.009062:0.005377:0.003861:0.008982:0.005377:0.005632:0.008903:0.007897:0.005297:0.003861:0.008727:0.008903:0.006047:0.004994:0.003861:0.009206:0.008121:0.009030:0.007371:0.003861:0.008121:0.003861:0.006493:0.006765:0.005409:0.008121:0.005409:0.008344:0.013737:0.008344:0.009030:0.005409:0.006765:0.006047:0.008647:0.007642:0.007307:0.007897:0.004371
therefore been  restated as required  by IAS 8 Accounting :@0.095894:0.736124:0.500097:0.736124:0.500097:0.725540:0.095894:0.725540:0.005409:0.009030:0.008344:0.005552:0.008344:0.004994:0.009349:0.005552:0.008344:0.006031:0.008903:0.007977:0.007977:0.008647:0.004371:0.002425:0.005377:0.007977:0.006557:0.005201:0.007802:0.005201:0.008057:0.009062:0.006461:0.007722:0.006382:0.005632:0.005377:0.007977:0.009062:0.008727:0.003861:0.005121:0.007977:0.009062:0.004371:0.002521:0.008647:0.007052:0.005632:0.004036:0.009748:0.008057:0.005632:0.008057:0.005201:0.010498:0.007371:0.007371:0.009525:0.009030:0.009030:0.005696:0.003861:0.009030:0.009620:0.004371
Policies, Changes in Accounting  Estimates and  Errors. :@0.097153:0.751505:0.479100:0.751505:0.479100:0.740921:0.097153:0.740921:0.008392:0.008982:0.003861:0.003526:0.007052:0.003861:0.007722:0.006461:0.003271:0.006461:0.010083:0.009030:0.008440:0.009030:0.009700:0.008567:0.006765:0.006174:0.003271:0.007562:0.005632:0.010498:0.007371:0.007371:0.009525:0.009030:0.009030:0.005696:0.003861:0.009030:0.009620:0.004371:0.002936:0.008073:0.006541:0.005409:0.003654:0.013513:0.007897:0.005409:0.008105:0.006765:0.005488:0.007802:0.008647:0.008982:0.004371:0.002856:0.007722:0.005201:0.005201:0.008903:0.005201:0.006382:0.003271:0.004371
Further details of the adjustments to the financial :@0.096734:0.766946:0.450999:0.766946:0.450999:0.756362:0.096734:0.756362:0.007786:0.008759:0.005552:0.005409:0.008695:0.008344:0.005552:0.005169:0.009397:0.008073:0.005409:0.007945:0.003861:0.003861:0.006557:0.005297:0.009349:0.004994:0.004978:0.005409:0.009030:0.008153:0.005632:0.008121:0.009605:0.003861:0.009030:0.006765:0.005409:0.013737:0.008344:0.009206:0.005409:0.006765:0.004866:0.005409:0.009126:0.005201:0.005409:0.009030:0.008153:0.005201:0.004994:0.003654:0.009030:0.008121:0.009030:0.007371:0.003861:0.008121:0.003861:0.004371
statements are provided at Note 7.4 to the accounts.:@0.096314:0.782327:0.471767:0.782327:0.471767:0.771742:0.096314:0.771742:0.006765:0.005409:0.008121:0.005409:0.008344:0.013737:0.008344:0.009030:0.005409:0.006765:0.005712:0.007562:0.005201:0.007802:0.006461:0.008903:0.005297:0.008903:0.007307:0.003861:0.008823:0.007977:0.008982:0.006461:0.008121:0.005153:0.005632:0.011248:0.008823:0.005121:0.007897:0.005632:0.009317:0.003861:0.009397:0.005201:0.005409:0.009126:0.005201:0.005409:0.009030:0.008153:0.005632:0.008121:0.007371:0.007179:0.009349:0.009030:0.008823:0.005409:0.006765:0.003462
We are identifying potential  improvements to the :@0.095558:0.804543:0.451722:0.804543:0.451722:0.793959:0.095558:0.793959:0.014901:0.008344:0.006142:0.007562:0.005201:0.007802:0.006461:0.003861:0.008982:0.008153:0.009030:0.005153:0.003861:0.004994:0.007435:0.003861:0.008727:0.009397:0.006733:0.009381:0.008918:0.005201:0.008344:0.008615:0.005409:0.003654:0.007897:0.003861:0.004371:0.002425:0.003861:0.013434:0.009381:0.005313:0.009349:0.007642:0.008121:0.013737:0.008089:0.009030:0.005409:0.006557:0.005297:0.005409:0.009126:0.005201:0.005409:0.008695:0.008057:0.004371
process to estimate the expected timing of cash-flows.:@0.096734:0.819924:0.483339:0.819924:0.483339:0.809340:0.096734:0.809340:0.008982:0.005377:0.008982:0.007132:0.007977:0.006557:0.006557:0.004866:0.005409:0.009126:0.005632:0.008344:0.006765:0.005409:0.003861:0.013737:0.007897:0.005409:0.008344:0.005137:0.005409:0.009030:0.008153:0.005632:0.008344:0.007323:0.009014:0.008344:0.007100:0.005409:0.008105:0.009397:0.005887:0.005201:0.003861:0.013354:0.003861:0.008823:0.009397:0.006222:0.009349:0.004754:0.005297:0.007371:0.008121:0.006765:0.009238:0.006382:0.004994:0.003861:0.009349:0.011535:0.006765:0.003462
79:@0.937946:0.056159:0.951986:0.056159:0.951986:0.047246:0.937946:0.047246:0.006798:0.007242
Anti-fraud, bribery and corruption:@0.536065:0.103100:0.831640:0.103100:0.831640:0.091959:0.536065:0.091959:0.012763:0.011000:0.007053:0.005206:0.007389:0.007053:0.007221:0.009825:0.011000:0.011252:0.004954:0.006886:0.011252:0.007221:0.005038:0.011252:0.009908:0.007137:0.009825:0.005626:0.009489:0.010664:0.010916:0.006802:0.008649:0.010916:0.007137:0.007053:0.010832:0.011084:0.006970:0.005122:0.010916:0.010160
As with all  NHS organisations, the risk of fraud  is a :@0.535645:0.125246:0.901191:0.125246:0.901191:0.114662:0.535645:0.114662:0.010657:0.007052:0.004866:0.011758:0.003861:0.005712:0.009317:0.006461:0.007227:0.003446:0.003446:0.004371:0.002425:0.010913:0.010418:0.007722:0.006047:0.009349:0.005345:0.009397:0.008121:0.009030:0.003861:0.006765:0.008121:0.005409:0.003861:0.009349:0.009030:0.006765:0.003462:0.006095:0.005409:0.009030:0.008153:0.006461:0.005297:0.003861:0.006302:0.007467:0.005297:0.009349:0.005185:0.004786:0.004994:0.005552:0.008121:0.009030:0.009397:0.004371:0.002457:0.003191:0.005712:0.005632:0.006461:0.004371
significant consideration. The nature of NHS Resolution's :@0.536485:0.140628:0.943496:0.140628:0.943496:0.130044:0.536485:0.130044:0.006765:0.003861:0.009397:0.009206:0.003861:0.004994:0.003861:0.007371:0.008296:0.009030:0.005409:0.005297:0.007371:0.009349:0.009030:0.006765:0.003861:0.009397:0.008344:0.005552:0.008121:0.005409:0.003861:0.009349:0.009030:0.003462:0.006318:0.008360:0.008855:0.008344:0.005935:0.009030:0.007850:0.005409:0.008775:0.005552:0.008057:0.006047:0.009349:0.004754:0.005712:0.010993:0.010498:0.007897:0.006461:0.009238:0.008057:0.006557:0.008982:0.003861:0.008647:0.005409:0.003654:0.008982:0.008727:0.003669:0.006414:0.004371
work inevitably focuses our attention on the risk of :@0.535645:0.156009:0.904413:0.156009:0.904413:0.145425:0.535645:0.145425:0.012253:0.010083:0.005967:0.008392:0.005632:0.003861:0.009030:0.008105:0.007467:0.003861:0.005201:0.008121:0.009094:0.003861:0.007483:0.004866:0.004994:0.009541:0.007371:0.009030:0.006765:0.008344:0.006765:0.005648:0.009158:0.008823:0.005377:0.005297:0.008121:0.005409:0.005409:0.008344:0.008823:0.005409:0.003861:0.009349:0.009030:0.006366:0.008567:0.008392:0.006047:0.005409:0.009030:0.008073:0.006047:0.005377:0.003861:0.006557:0.007642:0.005201:0.008903:0.004786:0.004371
fraudulent claims being brought against our members, :@0.536065:0.171688:0.929419:0.171688:0.929419:0.161103:0.536065:0.161103:0.004994:0.005839:0.008121:0.009349:0.009573:0.009030:0.004068:0.008567:0.009030:0.005584:0.005632:0.007371:0.003622:0.007897:0.003861:0.013354:0.006765:0.005919:0.008982:0.007977:0.003861:0.008488:0.008982:0.006461:0.009381:0.005313:0.009349:0.009030:0.009078:0.009030:0.005409:0.005456:0.008121:0.009397:0.007929:0.003861:0.009030:0.006765:0.005409:0.005504:0.009062:0.009030:0.005329:0.005632:0.013737:0.008089:0.013737:0.009110:0.008344:0.005552:0.006509:0.003462:0.004371
and we take a zero-tolerance stance towards fraud :@0.536485:0.187070:0.903339:0.187070:0.903339:0.176485:0.536485:0.176485:0.007802:0.008567:0.008982:0.005632:0.012173:0.008823:0.005632:0.005409:0.008121:0.007929:0.008344:0.006047:0.006892:0.005632:0.007211:0.008344:0.005552:0.009349:0.006382:0.005409:0.009142:0.003861:0.008344:0.005552:0.007945:0.009030:0.007371:0.008121:0.005632:0.006765:0.005409:0.008121:0.008839:0.007371:0.008344:0.005105:0.005409:0.009620:0.011758:0.008312:0.005552:0.009652:0.006972:0.005201:0.004994:0.005552:0.007850:0.009030:0.009397:0.004371
and  bribery. We have established controls in  place to :@0.536485:0.202452:0.915241:0.202452:0.915241:0.191867:0.536485:0.191867:0.007802:0.008567:0.008982:0.004371:0.002521:0.008903:0.005201:0.003606:0.008727:0.007897:0.005201:0.007227:0.003191:0.006047:0.014901:0.008344:0.006557:0.008727:0.007722:0.007387:0.007977:0.006047:0.008153:0.006765:0.005153:0.008121:0.009014:0.003861:0.003861:0.006382:0.008823:0.008153:0.009158:0.006461:0.007371:0.008998:0.009030:0.005153:0.005552:0.009062:0.003861:0.006557:0.006047:0.003271:0.007642:0.004371:0.002425:0.009158:0.003861:0.007722:0.007132:0.008057:0.005201:0.005121:0.008982:0.004371
mitigate the risk of fraud as far as possible,  including :@0.536905:0.217893:0.916889:0.217893:0.916889:0.207308:0.536905:0.207308:0.013737:0.003861:0.005153:0.003861:0.009158:0.008121:0.005153:0.008153:0.005297:0.005409:0.009030:0.008073:0.006461:0.005297:0.003861:0.006302:0.007562:0.005632:0.009349:0.004754:0.004866:0.004994:0.005552:0.008121:0.009030:0.009397:0.006398:0.007722:0.006382:0.004866:0.005201:0.008392:0.005552:0.005791:0.007467:0.006206:0.006047:0.009062:0.008982:0.006557:0.006557:0.003861:0.009078:0.003861:0.007977:0.003462:0.004371:0.002744:0.003861:0.008567:0.007052:0.003861:0.008727:0.009158:0.003861:0.008647:0.009158:0.004371
an  up-to-date :@0.536485:0.233275:0.638752:0.233275:0.638752:0.222690:0.536485:0.222690:0.007642:0.008488:0.004371:0.002425:0.008823:0.009062:0.006382:0.005121:0.009062:0.006382:0.008982:0.007802:0.005409:0.007945:0.004371
Anti-fraud, bribery & corruption policy:@0.639683:0.233275:0.914272:0.233275:0.914272:0.222690:0.639683:0.222690:0.010919:0.009658:0.005031:0.003867:0.006547:0.004537:0.005718:0.009243:0.009483:0.009243:0.003101:0.006467:0.009403:0.005797:0.004026:0.009323:0.008222:0.005797:0.008222:0.003548:0.010982:0.005207:0.007137:0.009068:0.005622:0.005622:0.009483:0.009148:0.005127:0.003867:0.009068:0.009578:0.004457:0.009578:0.009403:0.003947:0.003947:0.007472:0.007722
 :@0.914920:0.233275:0.919291:0.233275:0.919291:0.222690:0.914920:0.222690:0.004371
and procedure,:@0.536903:0.248657:0.643682:0.248657:0.643682:0.238072:0.536903:0.238072:0.009323:0.009818:0.009403:0.002431:0.009243:0.005718:0.009148:0.007313:0.008143:0.009243:0.009578:0.005797:0.008143:0.003478
 as well as annual training. These :@0.643293:0.248657:0.883853:0.248657:0.883853:0.238072:0.643293:0.238072:0.006461:0.007722:0.006382:0.004786:0.011535:0.008536:0.003861:0.003861:0.006461:0.007722:0.006382:0.005632:0.008121:0.008839:0.009030:0.008855:0.008121:0.003861:0.005983:0.005409:0.005552:0.008121:0.003861:0.009030:0.003861:0.009030:0.009397:0.003462:0.006350:0.008360:0.008679:0.008153:0.006765:0.008009:0.004371
provide guidance for all staff, enabling them to :@0.536903:0.264334:0.876634:0.264334:0.876634:0.253750:0.536903:0.253750:0.008982:0.005297:0.008903:0.007307:0.003861:0.008823:0.007977:0.006047:0.009397:0.009030:0.003861:0.009397:0.007945:0.009030:0.007179:0.008344:0.005600:0.004994:0.009541:0.005552:0.005281:0.007227:0.003446:0.003446:0.006461:0.006765:0.005584:0.008121:0.004994:0.005281:0.003462:0.006525:0.008344:0.009030:0.007818:0.009158:0.003861:0.003861:0.008743:0.009397:0.005472:0.005409:0.009030:0.008153:0.013737:0.005999:0.005042:0.008647:0.004371
recognise and deal with  potential  instances of fraud :@0.536903:0.279716:0.910170:0.279716:0.910170:0.269132:0.536903:0.269132:0.005297:0.008057:0.007371:0.008998:0.009062:0.008823:0.003861:0.006557:0.008057:0.006047:0.007802:0.008567:0.008982:0.006461:0.008727:0.007802:0.007642:0.003606:0.005632:0.011918:0.004036:0.005712:0.009397:0.004371:0.002521:0.009381:0.008918:0.005201:0.008344:0.008615:0.005409:0.003654:0.007897:0.003861:0.004371:0.002425:0.003861:0.008823:0.006765:0.005409:0.007722:0.009030:0.007179:0.008153:0.006765:0.005584:0.009349:0.004754:0.005297:0.004994:0.005552:0.007850:0.009030:0.009397:0.004371
and  bribery.  Counter fraud services are provided  by :@0.536483:0.295157:0.904390:0.295157:0.904390:0.284573:0.536483:0.284573:0.007802:0.008567:0.008982:0.004371:0.002521:0.008903:0.005201:0.003606:0.008727:0.007897:0.005201:0.007227:0.003191:0.004371:0.002521:0.010083:0.009349:0.009381:0.009317:0.005409:0.008775:0.005552:0.004946:0.004994:0.005552:0.008121:0.009030:0.009397:0.006493:0.006765:0.007929:0.005377:0.007387:0.003861:0.007132:0.008057:0.006765:0.005584:0.007722:0.005297:0.007897:0.006047:0.008903:0.005297:0.008903:0.007307:0.003861:0.008823:0.007977:0.008982:0.004371:0.002521:0.008392:0.006892:0.004371
GIAA who work in accordance with the NHS Counter :@0.536903:0.310539:0.922056:0.310539:0.922056:0.299955:0.536903:0.299955:0.011344:0.004451:0.010578:0.010657:0.004866:0.012093:0.009493:0.009828:0.004866:0.012173:0.009908:0.005871:0.008312:0.006047:0.003271:0.007562:0.006461:0.008121:0.007371:0.007371:0.009349:0.005552:0.009397:0.008121:0.009030:0.007371:0.008169:0.004786:0.011918:0.004036:0.005712:0.009397:0.005632:0.005409:0.009030:0.008153:0.006461:0.010913:0.010322:0.007722:0.006047:0.010163:0.009349:0.009285:0.009238:0.005409:0.008615:0.005552:0.004371
Fraud Authority Standards for Providers to prevent, :@0.536903:0.325921:0.902496:0.325921:0.902496:0.315337:0.536903:0.315337:0.007387:0.005297:0.007642:0.008647:0.008903:0.005632:0.010498:0.009238:0.005409:0.009461:0.009573:0.005552:0.004100:0.005632:0.007897:0.005201:0.008472:0.005409:0.008121:0.009030:0.009110:0.008121:0.005552:0.009174:0.006765:0.005249:0.004994:0.009541:0.005552:0.006541:0.008392:0.005297:0.008903:0.007227:0.003861:0.008727:0.007897:0.005297:0.006461:0.005201:0.005409:0.009126:0.006047:0.009381:0.005233:0.008057:0.007467:0.008057:0.008823:0.005201:0.003462:0.004371
deter, detect and investigate fraud and  bribery.  During :@0.536483:0.341303:0.926503:0.341303:0.926503:0.330719:0.536483:0.330719:0.008982:0.007977:0.005201:0.007977:0.005297:0.003271:0.006382:0.009397:0.008344:0.005409:0.008169:0.007371:0.005409:0.005520:0.007802:0.008567:0.008982:0.006461:0.003861:0.009030:0.007435:0.008153:0.006765:0.005409:0.003606:0.009397:0.007818:0.005409:0.008105:0.005632:0.004994:0.005552:0.008121:0.009030:0.009397:0.006063:0.007802:0.008567:0.008982:0.004371:0.002521:0.008903:0.005201:0.003606:0.008727:0.007897:0.005201:0.007227:0.003191:0.004371:0.002856:0.010753:0.008647:0.005297:0.003861:0.008392:0.008982:0.004371
2021/22 we have worked closely with our colleagues :@0.536483:0.356981:0.919323:0.356981:0.919323:0.346396:0.536483:0.346396:0.008599:0.008950:0.008599:0.008950:0.006222:0.008807:0.008599:0.005760:0.012349:0.008982:0.006047:0.008823:0.007897:0.007467:0.008057:0.004866:0.011838:0.009573:0.005552:0.008137:0.008344:0.009716:0.006461:0.007132:0.003861:0.008982:0.006765:0.007929:0.003861:0.007387:0.004371:0.011998:0.004036:0.005712:0.009397:0.006047:0.009349:0.009030:0.005377:0.005201:0.007371:0.009094:0.003861:0.003861:0.008057:0.008121:0.009174:0.009030:0.008105:0.006765:0.004371
in the NHS Counter Fraud Authority,  DHSC  and the :@0.536903:0.372363:0.905608:0.372363:0.905608:0.361778:0.536903:0.361778:0.003271:0.007562:0.006047:0.005409:0.009030:0.008153:0.006461:0.010913:0.010322:0.007722:0.006047:0.010083:0.009573:0.009238:0.009317:0.005409:0.008775:0.005552:0.005791:0.007387:0.005297:0.007642:0.008647:0.008903:0.005632:0.010291:0.009030:0.005616:0.009030:0.009349:0.005552:0.003861:0.005409:0.007722:0.003462:0.004371:0.002473:0.010753:0.010993:0.008232:0.009573:0.004371:0.002425:0.007802:0.008647:0.008982:0.006047:0.005409:0.008695:0.008057:0.004371
Cabinet Office in the adoption of the Government :@0.536483:0.387804:0.899955:0.387804:0.899955:0.377219:0.536483:0.377219:0.010243:0.008121:0.009684:0.003861:0.009317:0.008344:0.005600:0.005712:0.012030:0.004994:0.004722:0.003861:0.007371:0.008089:0.006461:0.003271:0.007642:0.006047:0.005409:0.009030:0.008073:0.005712:0.008121:0.009174:0.009158:0.009381:0.005153:0.003861:0.009078:0.009030:0.006334:0.009349:0.004754:0.004866:0.005409:0.009030:0.008153:0.006382:0.010945:0.009620:0.007642:0.008344:0.005760:0.009030:0.013976:0.008344:0.009206:0.005409:0.004371
Counter Fraud  Functional Standard GovS013.:@0.536483:0.403245:0.859335:0.403245:0.859335:0.392661:0.536483:0.392661:0.010083:0.009349:0.009381:0.009317:0.005409:0.008775:0.005552:0.006206:0.007387:0.005297:0.007642:0.008647:0.008903:0.004371:0.002521:0.007562:0.008727:0.009030:0.007100:0.005409:0.003654:0.009158:0.009030:0.007850:0.003861:0.006382:0.008472:0.005409:0.007865:0.009030:0.009030:0.008121:0.005313:0.009397:0.006733:0.010945:0.009716:0.007642:0.008823:0.008599:0.008871:0.008823:0.003462
We continue our membership of the Claims and :@0.535645:0.425401:0.883896:0.425401:0.883896:0.414816:0.535645:0.414816:0.015204:0.008567:0.005712:0.007371:0.009174:0.009030:0.005409:0.003861:0.009030:0.009030:0.008344:0.006015:0.009062:0.009030:0.005329:0.006047:0.013737:0.008009:0.013513:0.009158:0.008344:0.005345:0.006765:0.008775:0.003861:0.009158:0.006047:0.009349:0.004754:0.005201:0.005409:0.009030:0.008153:0.005632:0.009876:0.003861:0.008121:0.004084:0.013944:0.006765:0.005744:0.007642:0.008488:0.008903:0.004371
Underwriting  Exchange (CUE), a database of non-clinical :@0.536905:0.440782:0.942751:0.440782:0.942751:0.430197:0.536905:0.430197:0.010961:0.009030:0.009652:0.008344:0.005552:0.011535:0.005552:0.003861:0.005409:0.003861:0.009030:0.009397:0.004371:0.002537:0.008073:0.007132:0.007371:0.009030:0.008121:0.009030:0.009397:0.008344:0.005728:0.004818:0.010386:0.011248:0.008073:0.005026:0.003462:0.006525:0.006892:0.006047:0.009397:0.008121:0.005409:0.008121:0.009174:0.008121:0.006765:0.008121:0.006047:0.009349:0.004754:0.005632:0.008727:0.008982:0.008647:0.006382:0.006972:0.003861:0.003861:0.008647:0.003861:0.006972:0.007897:0.003861:0.004371
claims reported to insurers.  This enables us to share :@0.536485:0.456223:0.906801:0.456223:0.906801:0.445638:0.536485:0.445638:0.007371:0.003861:0.007834:0.003861:0.013434:0.006765:0.005664:0.005297:0.008057:0.009062:0.008982:0.005377:0.005409:0.007945:0.009062:0.006047:0.005409:0.009126:0.006047:0.003861:0.008647:0.006461:0.008727:0.005377:0.008057:0.005377:0.006557:0.003462:0.004371:0.002409:0.008360:0.008599:0.003861:0.006557:0.005632:0.008153:0.009030:0.008121:0.009126:0.003861:0.008344:0.006765:0.005887:0.008312:0.006206:0.005201:0.005121:0.008982:0.005632:0.006557:0.008647:0.007802:0.005297:0.007977:0.004371
information with other indemnifiers,  so as to identify :@0.536905:0.471605:0.917703:0.471605:0.917703:0.461020:0.536905:0.461020:0.003861:0.009030:0.004994:0.009158:0.005552:0.013737:0.008121:0.005409:0.003861:0.009078:0.009030:0.005584:0.011918:0.004036:0.005712:0.009397:0.006047:0.009349:0.005409:0.008839:0.008344:0.005552:0.005999:0.003861:0.009030:0.009110:0.008344:0.013737:0.009030:0.003861:0.004994:0.003861:0.008344:0.005552:0.006765:0.003462:0.004371:0.002409:0.006302:0.008647:0.005632:0.007467:0.006206:0.005297:0.005409:0.009030:0.006047:0.003861:0.009158:0.008153:0.009030:0.005153:0.003861:0.004994:0.007435:0.004371
potentially fraudulent claims. We are fully alive to the :@0.536905:0.487282:0.920144:0.487282:0.920144:0.476698:0.536905:0.476698:0.009381:0.009349:0.005201:0.008344:0.009030:0.005217:0.003861:0.008121:0.003861:0.003861:0.007499:0.004866:0.004994:0.005839:0.008121:0.009349:0.009573:0.009030:0.004068:0.008567:0.009030:0.005584:0.005632:0.007132:0.003861:0.007722:0.003861:0.013354:0.006765:0.003223:0.006461:0.014901:0.008344:0.006142:0.007562:0.005201:0.007802:0.005632:0.004994:0.009030:0.003861:0.003861:0.007722:0.005632:0.007722:0.003861:0.003526:0.007227:0.007897:0.005632:0.005409:0.009126:0.004866:0.005409:0.008695:0.008057:0.004371
information governance risks entailed in such an initiative :@0.536905:0.502664:0.950361:0.502664:0.950361:0.492080:0.536905:0.492080:0.003861:0.009030:0.004994:0.009158:0.005552:0.013737:0.008121:0.005409:0.003861:0.009078:0.009030:0.006414:0.009397:0.009349:0.007642:0.008344:0.005552:0.009030:0.008121:0.009030:0.007371:0.008344:0.006079:0.005377:0.003861:0.006382:0.007642:0.006557:0.005297:0.008057:0.009030:0.005153:0.008121:0.003638:0.003861:0.008057:0.009397:0.006733:0.003271:0.007562:0.006461:0.006557:0.008647:0.007132:0.008727:0.006461:0.007642:0.008488:0.006382:0.003861:0.008727:0.003861:0.005201:0.003861:0.007897:0.005409:0.003654:0.007467:0.008153:0.004371
and ensure that due legal  process is adhered to.:@0.536485:0.518046:0.876440:0.518046:0.876440:0.507462:0.536485:0.507462:0.007802:0.008567:0.008982:0.006461:0.008153:0.008823:0.006765:0.008679:0.005377:0.008153:0.005632:0.005409:0.009365:0.008312:0.005409:0.005424:0.009062:0.008647:0.008057:0.006461:0.003526:0.007802:0.008823:0.007642:0.003606:0.004371:0.002521:0.008982:0.005377:0.008982:0.007132:0.007977:0.006557:0.006557:0.006047:0.003191:0.005712:0.005632:0.008121:0.009014:0.008823:0.008153:0.005377:0.008344:0.009030:0.005632:0.005121:0.008903:0.003462
Information security and governance:@0.536905:0.540682:0.856092:0.540682:0.856092:0.529540:0.536905:0.529540:0.005710:0.010916:0.006970:0.010916:0.007137:0.016374:0.009657:0.006970:0.005038:0.011000:0.010832:0.006886:0.007977:0.009908:0.008817:0.011084:0.007305:0.005206:0.007053:0.009908:0.005710:0.009489:0.010580:0.010916:0.006886:0.011504:0.011336:0.009908:0.009992:0.007221:0.011084:0.009908:0.011084:0.008817:0.009086
NHS Resolution  has maintained ISO 27001  Information :@0.536905:0.562234:0.931950:0.562234:0.931950:0.551650:0.536905:0.551650:0.010993:0.010498:0.007897:0.006461:0.009317:0.008153:0.006557:0.008982:0.003861:0.008567:0.005409:0.003574:0.008982:0.008727:0.004371:0.002521:0.008647:0.007722:0.006557:0.006047:0.013737:0.007850:0.003861:0.009030:0.005409:0.007897:0.003861:0.009030:0.008344:0.009158:0.006461:0.003941:0.007642:0.010993:0.006047:0.008599:0.008599:0.008599:0.008599:0.008344:0.004371:0.004866:0.004244:0.008855:0.004994:0.009110:0.005552:0.013513:0.008121:0.005233:0.003861:0.009078:0.009030:0.004371
Security certification which provides evidence that we :@0.536485:0.577913:0.922452:0.577913:0.922452:0.567329:0.536485:0.567329:0.008472:0.008153:0.007371:0.009030:0.005345:0.003861:0.005409:0.007530:0.005297:0.007371:0.008344:0.005552:0.005409:0.003861:0.004994:0.003861:0.007371:0.008121:0.005409:0.003861:0.009349:0.009030:0.005297:0.011838:0.009397:0.004036:0.007642:0.009397:0.006461:0.009062:0.005297:0.009062:0.007387:0.003861:0.009078:0.008057:0.006765:0.005073:0.008344:0.007435:0.003861:0.009397:0.008344:0.008791:0.007371:0.008169:0.005201:0.005409:0.009365:0.008312:0.005409:0.004579:0.012173:0.008727:0.004371
have an effective information security management :@0.536905:0.593294:0.907986:0.593294:0.907986:0.582709:0.536905:0.582709:0.008823:0.007897:0.007467:0.008057:0.005632:0.007642:0.008488:0.006461:0.008344:0.004994:0.004994:0.008344:0.007084:0.005409:0.003861:0.007642:0.008105:0.006461:0.003861:0.009030:0.004994:0.009158:0.005552:0.013737:0.008121:0.005409:0.003861:0.009174:0.009030:0.006334:0.006765:0.008105:0.007371:0.008759:0.005552:0.003685:0.005409:0.007722:0.005504:0.013737:0.008121:0.009206:0.008121:0.009397:0.008599:0.013737:0.008520:0.009030:0.005409:0.004371
system. The surveillance audit carried out in  December :@0.536485:0.608735:0.928626:0.608735:0.928626:0.598151:0.536485:0.598151:0.006765:0.007339:0.006557:0.005409:0.007945:0.013434:0.003462:0.006701:0.008360:0.008855:0.008344:0.005504:0.006765:0.008855:0.005552:0.007467:0.008344:0.003861:0.003861:0.003861:0.007945:0.009030:0.007371:0.008121:0.005632:0.008121:0.009030:0.009397:0.003861:0.005409:0.005249:0.007132:0.007802:0.005377:0.005552:0.003685:0.008057:0.009158:0.006461:0.009158:0.009030:0.005153:0.006047:0.003271:0.007642:0.004371:0.002521:0.010993:0.008344:0.007020:0.008344:0.013322:0.009381:0.007993:0.005552:0.004371
2021  reviewed a range of governance and technical :@0.536485:0.624176:0.911204:0.624176:0.911204:0.613592:0.536485:0.613592:0.008392:0.008392:0.008312:0.008312:0.004371:0.004531:0.005377:0.008344:0.007435:0.003861:0.008344:0.011216:0.008344:0.009126:0.006461:0.006797:0.006461:0.005377:0.008121:0.008679:0.009397:0.007977:0.006047:0.009349:0.004754:0.005201:0.009397:0.009349:0.007642:0.008344:0.005552:0.009030:0.008121:0.009030:0.007371:0.008344:0.006079:0.007802:0.008647:0.008982:0.005632:0.005409:0.008344:0.007371:0.008855:0.009030:0.003861:0.007371:0.007945:0.003861:0.004371
security controls. The audit identified zero major non­:@0.536485:0.639618:0.920139:0.639618:0.920139:0.629033:0.536485:0.629033:0.006765:0.008344:0.007371:0.008759:0.005552:0.003861:0.005409:0.007514:0.005297:0.007132:0.009062:0.009030:0.005153:0.005552:0.009062:0.003861:0.006557:0.003462:0.006366:0.008360:0.008855:0.008344:0.005935:0.008121:0.008839:0.009397:0.003861:0.005217:0.006047:0.003861:0.009078:0.008153:0.008823:0.005201:0.003861:0.004994:0.003654:0.008153:0.009158:0.006047:0.007211:0.008344:0.005552:0.009126:0.005632:0.013513:0.007897:0.003861:0.009158:0.005552:0.005951:0.009030:0.009349:0.009030:0.006382
conformances and two minor non-conformances. As a :@0.536485:0.654881:0.929807:0.654881:0.929807:0.644296:0.536485:0.644296:0.007371:0.009349:0.009030:0.004994:0.009557:0.005552:0.014008:0.008121:0.009030:0.007626:0.008344:0.006940:0.005632:0.007802:0.008647:0.008982:0.005632:0.005712:0.012253:0.009828:0.005632:0.013737:0.003861:0.008775:0.009349:0.005552:0.005504:0.009030:0.009525:0.009030:0.006382:0.007371:0.009349:0.009030:0.004994:0.009349:0.005552:0.013928:0.008121:0.009030:0.007371:0.008344:0.006765:0.003462:0.006031:0.010753:0.007052:0.005201:0.006461:0.004371
result of this the audit recommended the certification :@0.536905:0.670559:0.920862:0.670559:0.920862:0.659975:0.536905:0.659975:0.005377:0.008057:0.006765:0.008679:0.003861:0.005121:0.005201:0.009349:0.004754:0.005297:0.005409:0.008695:0.003861:0.006557:0.005297:0.005409:0.009030:0.008153:0.005632:0.008121:0.009030:0.009397:0.003861:0.005409:0.005664:0.005552:0.008137:0.007371:0.009174:0.013513:0.013737:0.008089:0.009030:0.009110:0.008344:0.009126:0.006047:0.005409:0.009030:0.008153:0.005632:0.007371:0.008169:0.005552:0.005409:0.003861:0.004994:0.003861:0.007371:0.007913:0.005409:0.003861:0.009349:0.009030:0.004371
for NHS  Resolution be continued. We have also :@0.536065:0.685940:0.878174:0.685940:0.878174:0.675356:0.536065:0.675356:0.004994:0.009541:0.005552:0.006126:0.010913:0.010418:0.007722:0.004371:0.002425:0.009317:0.008153:0.006557:0.008982:0.003861:0.008567:0.005409:0.003574:0.008982:0.008727:0.006461:0.008823:0.007722:0.005632:0.007371:0.009349:0.009030:0.005409:0.003861:0.009030:0.009030:0.008344:0.009397:0.003462:0.005903:0.015284:0.008567:0.006047:0.008823:0.007897:0.007467:0.008057:0.005632:0.007802:0.003861:0.006302:0.008982:0.004371
achieved Cyber Essential  Plus certification which  is a UK :@0.536485:0.701381:0.937481:0.701381:0.937481:0.690797:0.536485:0.690797:0.008121:0.006988:0.009030:0.003654:0.008153:0.007467:0.008344:0.009126:0.006382:0.009876:0.007722:0.009381:0.008631:0.005552:0.006031:0.007722:0.006765:0.006414:0.008153:0.008727:0.005409:0.003654:0.007802:0.003861:0.004371:0.002760:0.008153:0.003526:0.008312:0.006206:0.005712:0.007371:0.008169:0.005552:0.005409:0.003861:0.004994:0.003861:0.007371:0.007913:0.005409:0.003861:0.009349:0.009030:0.005265:0.011838:0.009397:0.004036:0.007642:0.009397:0.004371:0.002521:0.003191:0.005632:0.005712:0.006797:0.006461:0.010961:0.009254:0.004371
Government scheme of good practice in  information :@0.536905:0.716762:0.916299:0.716762:0.916299:0.706178:0.536905:0.706178:0.010945:0.009541:0.007642:0.008567:0.005552:0.009317:0.013944:0.008567:0.009030:0.005584:0.005632:0.006765:0.007084:0.009030:0.008105:0.013737:0.008089:0.005632:0.009349:0.005185:0.005201:0.008982:0.008903:0.008982:0.008982:0.006461:0.009381:0.005313:0.007897:0.007371:0.005409:0.003685:0.007371:0.007993:0.006461:0.003271:0.007562:0.004371:0.002521:0.003861:0.009030:0.004994:0.009062:0.005552:0.013513:0.008121:0.005233:0.003861:0.009349:0.009030:0.004371
security.  NHS  Resolution is committed to minimising :@0.536485:0.732143:0.909657:0.732143:0.909657:0.721558:0.536485:0.721558:0.006461:0.007897:0.007052:0.008567:0.005297:0.003861:0.005042:0.007387:0.003271:0.004371:0.003271:0.010913:0.010322:0.007722:0.004371:0.002521:0.009317:0.008153:0.006557:0.008982:0.003861:0.008567:0.005409:0.003574:0.008982:0.008727:0.006461:0.003366:0.005871:0.005297:0.007371:0.009174:0.013737:0.013386:0.003861:0.005409:0.005169:0.008344:0.009397:0.005935:0.005409:0.009126:0.006047:0.013274:0.003861:0.008647:0.003861:0.013274:0.003861:0.006461:0.003861:0.008727:0.009158:0.004371
the risks associated with  information handling and :@0.536065:0.747523:0.900015:0.747523:0.900015:0.736939:0.536065:0.736939:0.005409:0.009030:0.008153:0.006461:0.005297:0.003861:0.006302:0.007467:0.006461:0.005201:0.008121:0.006573:0.006765:0.009110:0.007371:0.003622:0.008121:0.005153:0.008153:0.009397:0.005472:0.011758:0.003861:0.005712:0.009317:0.004371:0.002425:0.003861:0.009030:0.004994:0.009158:0.005552:0.013737:0.008121:0.005409:0.003861:0.009174:0.009030:0.006749:0.008823:0.007897:0.009030:0.009110:0.003861:0.003861:0.008647:0.009397:0.006302:0.007642:0.008488:0.008903:0.004371
to ensuring that all staff are fully aware of their :@0.536065:0.763202:0.877520:0.763202:0.877520:0.752618:0.536065:0.752618:0.005409:0.009126:0.005632:0.008344:0.008791:0.006765:0.008599:0.005377:0.003861:0.008727:0.009158:0.006047:0.005409:0.009365:0.008312:0.005409:0.005424:0.007387:0.003526:0.003526:0.006047:0.006765:0.005584:0.008121:0.004994:0.005185:0.005632:0.007802:0.005297:0.007897:0.005201:0.004994:0.009030:0.004116:0.003861:0.007897:0.005201:0.008121:0.011774:0.008312:0.005552:0.008552:0.005632:0.009349:0.005185:0.004866:0.005409:0.009030:0.008073:0.003861:0.005552:0.004371
responsibilities in  relation to information governance.:@0.536905:0.778583:0.914161:0.778583:0.914161:0.767999:0.536905:0.767999:0.005552:0.008057:0.006765:0.009014:0.009062:0.008823:0.006557:0.003861:0.009078:0.003861:0.003861:0.003622:0.005201:0.003861:0.008153:0.006765:0.005919:0.003271:0.007642:0.004371:0.002425:0.005377:0.007977:0.003861:0.007722:0.005201:0.003861:0.008903:0.008727:0.006047:0.005409:0.009030:0.006047:0.003861:0.009030:0.004994:0.009158:0.005552:0.013737:0.008121:0.005409:0.003861:0.009174:0.009030:0.005999:0.009397:0.009158:0.007642:0.008344:0.005552:0.009030:0.008121:0.009030:0.007371:0.008344:0.003462