80:@0.047987:0.056159:0.062953:0.056159:0.062953:0.047246:0.047987:0.047246:0.007234:0.007732
Corporate governance report:@0.675267:0.058552:0.905122:0.058552:0.905122:0.047968:0.675267:0.047968:0.010427:0.010171:0.006563:0.010331:0.010171:0.006643:0.008910:0.006467:0.008990:0.005301:0.010427:0.010251:0.009070:0.009070:0.006643:0.010171:0.008990:0.010171:0.008064:0.009070:0.006052:0.006355:0.008862:0.010092:0.009756:0.006627:0.006211
Figure 22::@0.048828:0.101675:0.124313:0.101675:0.124313:0.090533:0.048828:0.090533:0.008404:0.004774:0.009850:0.009833:0.006387:0.008740:0.005211:0.008908:0.008824:0.004555
Information governance incidents reported by severity :@0.049248:0.118541:0.478595:0.118541:0.478595:0.107400:0.049248:0.107400:0.004706:0.010001:0.005547:0.010337:0.006219:0.015211:0.008992:0.005967:0.004068:0.010471:0.010001:0.006891:0.010253:0.010253:0.008404:0.009076:0.006135:0.009833:0.008908:0.009833:0.008068:0.009160:0.006891:0.004068:0.009883:0.007765:0.004252:0.010169:0.009076:0.009749:0.005883:0.007312:0.006051:0.006135:0.009076:0.010253:0.010169:0.006051:0.005883:0.009160:0.010253:0.006807:0.009883:0.007933:0.005211:0.007396:0.009076:0.008320:0.009160:0.005849:0.004404:0.005883:0.008404:0.004605
200:@0.102024:0.142389:0.125046:0.142389:0.125046:0.130254:0.102024:0.130254:0.007030:0.007827:0.008165
Financial year:@0.164972:0.356610:0.248945:0.356610:0.248945:0.347697:0.164972:0.347697:0.006643:0.003819:0.007436:0.006885:0.007557:0.006132:0.003617:0.006804:0.003536:0.004451:0.007234:0.007275:0.007234:0.005352
NHS Resolution:@0.372300:0.356313:0.468591:0.356313:0.468591:0.347400:0.372300:0.347400:0.009574:0.009413:0.006885:0.004787:0.008404:0.006979:0.005715:0.007987:0.003819:0.007786:0.005231:0.003590:0.007987:0.008135
 :@0.468357:0.356313:0.472041:0.356313:0.472041:0.347400:0.468357:0.347400:0.003684
Near miss:@0.372300:0.368013:0.432769:0.368013:0.432769:0.359100:0.372300:0.359100:0.010085:0.006979:0.006898:0.005123:0.004451:0.011766:0.003617:0.005634:0.005916
Third party supplier:@0.371544:0.386542:0.495494:0.386542:0.495494:0.377629:0.371544:0.377629:0.007557:0.007651:0.003819:0.004921:0.007907:0.005217:0.008337:0.007046:0.005352:0.005231:0.007234:0.003953:0.005715:0.007907:0.008068:0.008149:0.003819:0.003819:0.006898:0.005352
 :@0.495336:0.386542:0.499020:0.386542:0.499020:0.377629:0.495336:0.377629:0.003684
Near miss:@0.372300:0.397648:0.432769:0.397648:0.432769:0.388735:0.372300:0.388735:0.010085:0.006979:0.006898:0.005123:0.004451:0.011766:0.003617:0.005634:0.005916
NHS Resolution incidents:@0.372300:0.416772:0.529490:0.416772:0.529490:0.407858:0.372300:0.407858:0.009574:0.009413:0.006885:0.004787:0.008579:0.007275:0.005661:0.007987:0.003819:0.007786:0.005231:0.003590:0.007987:0.007893:0.005204:0.003617:0.007907:0.006454:0.003631:0.008068:0.006979:0.007907:0.005042:0.005916
 :@0.529286:0.416772:0.532971:0.416772:0.532971:0.407858:0.529286:0.407858:0.003684
reported to ICO:@0.372300:0.427877:0.470056:0.427877:0.470056:0.418964:0.372300:0.418964:0.005352:0.006831:0.008149:0.008216:0.005150:0.005231:0.007046:0.008149:0.004034:0.004962:0.007893:0.004451:0.004263:0.007839:0.010192
NHS Resolution:@0.562736:0.356313:0.658960:0.356313:0.658960:0.347400:0.562736:0.347400:0.009587:0.009332:0.006885:0.004881:0.008404:0.007059:0.005715:0.007987:0.003819:0.007691:0.005231:0.003510:0.007987:0.008135
 :@0.658709:0.356313:0.662393:0.356313:0.662393:0.347400:0.658709:0.347400:0.003684
Non-reportable:@0.562736:0.368013:0.658718:0.368013:0.658718:0.359100:0.562736:0.359100:0.010166:0.007987:0.007907:0.005432:0.004989:0.007059:0.008068:0.007987:0.005352:0.004895:0.006979:0.008068:0.003819:0.007275
Third party supplier:@0.562316:0.386542:0.686239:0.386542:0.686239:0.377629:0.562316:0.377629:0.007570:0.007651:0.003819:0.004921:0.007893:0.004868:0.008149:0.007059:0.005352:0.005231:0.006898:0.004451:0.005916:0.007866:0.008149:0.008337:0.003604:0.003819:0.007019:0.005352
 :@0.686190:0.386542:0.689875:0.386542:0.689875:0.377629:0.686190:0.377629:0.003684
Non-reportable:@0.562736:0.397648:0.658718:0.397648:0.658718:0.388735:0.562736:0.388735:0.010166:0.007987:0.007907:0.005432:0.004989:0.007059:0.008068:0.007987:0.005352:0.004895:0.006979:0.008068:0.003819:0.007275
NHS Resolution:@0.753173:0.356313:0.850135:0.356313:0.850135:0.347400:0.753173:0.347400:0.009829:0.009668:0.007059:0.004034:0.008579:0.007275:0.005661:0.008216:0.003631:0.007893:0.005231:0.003819:0.007933:0.008135
 :@0.849987:0.356313:0.853672:0.356313:0.853672:0.347400:0.849987:0.347400:0.003684
Total:@0.752752:0.368013:0.782953:0.368013:0.782953:0.359100:0.752752:0.359100:0.007396:0.007557:0.004787:0.006643:0.003819
Third party supplier:@0.752752:0.386542:0.876622:0.386542:0.876622:0.377629:0.752752:0.377629:0.007570:0.007651:0.003819:0.004921:0.007907:0.005634:0.008149:0.007059:0.005352:0.005231:0.006898:0.003711:0.005701:0.008135:0.008001:0.008337:0.003604:0.003819:0.007019:0.005352
 :@0.876543:0.386542:0.880227:0.386542:0.880227:0.377629:0.876543:0.377629:0.003684
Total:@0.752752:0.397648:0.783289:0.397648:0.783289:0.388735:0.752752:0.388735:0.007396:0.007732:0.004868:0.006723:0.003819
During this year, there were 266 incidents recorded  by :@0.047231:0.475882:0.437578:0.475882:0.437578:0.465298:0.047231:0.465298:0.010842:0.008734:0.005381:0.003864:0.008495:0.009070:0.006052:0.005413:0.008702:0.003864:0.006563:0.004870:0.007473:0.007984:0.007808:0.005301:0.003273:0.006052:0.005413:0.009038:0.008160:0.005557:0.008144:0.004870:0.011928:0.008734:0.005557:0.008814:0.005716:0.008910:0.009070:0.008990:0.006052:0.003864:0.009038:0.007106:0.003864:0.009165:0.008351:0.008702:0.005413:0.006770:0.005892:0.005301:0.007984:0.007138:0.009070:0.005301:0.008990:0.008064:0.009070:0.004375:0.002523:0.008399:0.006898:0.004375
NHS  Resolution. This includes those reported  by third :@0.047231:0.491263:0.428317:0.491263:0.428317:0.480678:0.047231:0.480678:0.010922:0.010331:0.007728:0.004375:0.002523:0.009549:0.008096:0.006770:0.008942:0.003864:0.008655:0.005413:0.003657:0.009070:0.008830:0.003465:0.006371:0.008367:0.008607:0.003864:0.006563:0.006052:0.003864:0.008734:0.007138:0.003864:0.008830:0.009405:0.007984:0.006770:0.005158:0.005413:0.009038:0.009357:0.006770:0.008080:0.006052:0.005381:0.008064:0.009070:0.008990:0.005381:0.005413:0.007952:0.009070:0.004375:0.002523:0.008655:0.007058:0.004790:0.005046:0.008575:0.003864:0.005126:0.008910:0.004375
party suppliers.  Of this total,  180 were 'near misses'.:@0.047231:0.506941:0.420045:0.506941:0.420045:0.496357:0.047231:0.496357:0.009070:0.007808:0.005381:0.005413:0.007361:0.005301:0.006770:0.008686:0.009165:0.009165:0.003864:0.003864:0.007984:0.005381:0.006770:0.003225:0.004375:0.002938:0.012040:0.004998:0.004726:0.005413:0.008782:0.003864:0.006563:0.005205:0.005413:0.009549:0.005413:0.008128:0.003864:0.003465:0.004375:0.003752:0.008399:0.008607:0.008607:0.005062:0.011768:0.008655:0.005557:0.008734:0.006052:0.003864:0.009038:0.008702:0.008128:0.005732:0.005716:0.013365:0.003864:0.006467:0.006770:0.007936:0.006770:0.003481:0.003465
A near miss is defined as an incident that did  not lead :@0.045970:0.522325:0.433587:0.522325:0.433587:0.511740:0.045970:0.511740:0.011353:0.005637:0.009038:0.008112:0.008128:0.005557:0.005477:0.013110:0.003609:0.006307:0.006387:0.006052:0.003194:0.005716:0.005637:0.009405:0.007984:0.004998:0.003864:0.008702:0.008351:0.009134:0.006467:0.007728:0.006387:0.005637:0.007649:0.008495:0.006467:0.003864:0.009038:0.007185:0.003864:0.009405:0.008351:0.009038:0.005413:0.004774:0.005413:0.009373:0.008319:0.005413:0.005349:0.008734:0.003529:0.008655:0.004375:0.002523:0.008830:0.008990:0.005205:0.005637:0.003609:0.007649:0.007473:0.008655:0.004375
to harm,  loss or damage,  but could have done, and is :@0.046390:0.537706:0.432825:0.537706:0.432825:0.527122:0.046390:0.527122:0.005126:0.008990:0.006052:0.009038:0.008128:0.005557:0.013748:0.003465:0.004375:0.002507:0.003864:0.008495:0.006307:0.006307:0.005301:0.008830:0.005301:0.005637:0.009405:0.008128:0.013748:0.008128:0.009405:0.008351:0.003465:0.004375:0.002730:0.009070:0.008734:0.005205:0.005205:0.007138:0.009070:0.008830:0.003864:0.009086:0.006387:0.008830:0.007904:0.007473:0.008064:0.005716:0.009405:0.009357:0.009038:0.008351:0.003465:0.006355:0.007808:0.008575:0.008990:0.006467:0.003194:0.005716:0.004375
reported  in order that we can  learn from the near miss :@0.047231:0.553148:0.440500:0.553148:0.440500:0.542563:0.047231:0.542563:0.005381:0.008064:0.008990:0.008910:0.005301:0.005205:0.007984:0.008990:0.004375:0.002523:0.003273:0.007649:0.006387:0.009070:0.005381:0.009165:0.008160:0.005381:0.005205:0.005413:0.009373:0.008319:0.005413:0.004583:0.012359:0.008990:0.005716:0.007058:0.007649:0.008655:0.004375:0.002523:0.003864:0.007904:0.007904:0.005381:0.008830:0.005637:0.004998:0.005557:0.009357:0.013541:0.005716:0.005413:0.009038:0.008080:0.006052:0.009038:0.008112:0.008128:0.005557:0.005892:0.012774:0.003609:0.006307:0.006387:0.004375
occurrence.  During this reporting  period there have been :@0.046811:0.568530:0.456191:0.568530:0.456191:0.557945:0.046811:0.557945:0.009357:0.007377:0.007377:0.008830:0.005557:0.005557:0.008351:0.008862:0.007377:0.008175:0.003465:0.004375:0.002826:0.010922:0.008830:0.005381:0.003864:0.008655:0.009165:0.005637:0.005413:0.009038:0.003864:0.006770:0.005589:0.005557:0.007968:0.009165:0.009070:0.005381:0.005413:0.003657:0.008734:0.009165:0.004375:0.002523:0.008910:0.007904:0.005301:0.003864:0.008655:0.008910:0.006052:0.005413:0.009038:0.008160:0.005557:0.008144:0.006052:0.008830:0.007904:0.007473:0.008064:0.006052:0.008910:0.007808:0.007808:0.008575:0.004375
three reports to the ICO, which are pending an outcome.:@0.046390:0.583910:0.453104:0.583910:0.453104:0.573326:0.046390:0.573326:0.005413:0.009038:0.005381:0.008351:0.008128:0.006052:0.005557:0.007968:0.009070:0.008990:0.005381:0.005413:0.006435:0.005205:0.005413:0.009134:0.004870:0.005413:0.009038:0.008080:0.006467:0.004247:0.009884:0.012040:0.003465:0.005493:0.011768:0.009325:0.003864:0.007649:0.009325:0.006467:0.007728:0.005301:0.007904:0.006467:0.009165:0.008064:0.008734:0.008990:0.003864:0.008575:0.009070:0.006467:0.007649:0.008495:0.006467:0.009165:0.009038:0.005413:0.007154:0.009357:0.013509:0.008351:0.003465
The trend  in  reporting  remains high and we have :@0.046390:0.606123:0.399660:0.606123:0.399660:0.595539:0.046390:0.595539:0.008367:0.008782:0.008351:0.005174:0.005413:0.005253:0.008160:0.008734:0.009165:0.004375:0.002427:0.003273:0.007649:0.004375:0.002427:0.005381:0.008064:0.009070:0.008990:0.005381:0.005413:0.003657:0.008734:0.009070:0.004375:0.002427:0.005557:0.008064:0.013525:0.008128:0.003641:0.008830:0.006770:0.006004:0.008575:0.003609:0.008734:0.008575:0.006467:0.007808:0.008575:0.008990:0.005637:0.012183:0.008830:0.006467:0.008655:0.007649:0.007233:0.007904:0.004375
noted that the reporting numbers remain similar to :@0.047231:0.621564:0.414984:0.621564:0.414984:0.610980:0.047231:0.610980:0.008734:0.008990:0.005126:0.008064:0.008990:0.005637:0.005413:0.009373:0.008319:0.005413:0.005349:0.005413:0.009038:0.008160:0.006052:0.005557:0.007968:0.009165:0.009070:0.005381:0.005413:0.003657:0.008734:0.009165:0.006467:0.009038:0.009038:0.013525:0.009389:0.008175:0.005557:0.006770:0.005908:0.005381:0.008064:0.013365:0.007904:0.003864:0.008575:0.006467:0.006770:0.003657:0.013365:0.003864:0.003864:0.007824:0.005557:0.004695:0.005126:0.008990:0.004375
those of last year in the context of an  increase in :@0.046390:0.636945:0.396850:0.636945:0.396850:0.626361:0.046390:0.626361:0.005413:0.008782:0.009165:0.006770:0.008351:0.005461:0.009357:0.005190:0.005637:0.003864:0.007649:0.006387:0.005126:0.004790:0.007728:0.008351:0.008128:0.005557:0.005780:0.003369:0.007904:0.005637:0.005413:0.009038:0.008160:0.006052:0.007377:0.009357:0.009229:0.005413:0.008351:0.007329:0.005413:0.005253:0.009357:0.004758:0.005637:0.007649:0.008495:0.004375:0.002427:0.003864:0.008734:0.007058:0.005381:0.008160:0.007808:0.006770:0.007936:0.006467:0.003114:0.007313:0.004375
size and  level of activity in the organisation.  Further :@0.046811:0.652624:0.417981:0.652624:0.417981:0.642039:0.046811:0.642039:0.006387:0.003609:0.006802:0.007808:0.006052:0.007808:0.008575:0.008990:0.004375:0.002523:0.003529:0.007649:0.006978:0.007728:0.003529:0.006467:0.009357:0.004758:0.005637:0.008128:0.007377:0.005413:0.003625:0.007649:0.003864:0.005126:0.007728:0.005557:0.003273:0.007649:0.006052:0.005413:0.009038:0.008080:0.005716:0.009357:0.005349:0.009405:0.008128:0.009038:0.003864:0.006770:0.008128:0.005413:0.003864:0.009357:0.009038:0.003465:0.004375:0.002858:0.007792:0.008766:0.005557:0.005413:0.008702:0.008351:0.005557:0.004375
work is being  planned to improve the current internal :@0.045970:0.668006:0.432469:0.668006:0.432469:0.657421:0.045970:0.657421:0.012183:0.009916:0.005876:0.008319:0.005637:0.003369:0.005972:0.005637:0.008990:0.007984:0.003864:0.008495:0.008990:0.004375:0.002523:0.009165:0.003864:0.007728:0.008830:0.008734:0.008160:0.009165:0.006052:0.005413:0.009134:0.005637:0.003864:0.013285:0.008990:0.005381:0.009070:0.007393:0.008064:0.005637:0.005413:0.009038:0.008160:0.005637:0.007377:0.009038:0.005557:0.005557:0.008527:0.009038:0.005413:0.005637:0.003864:0.008830:0.005205:0.008160:0.005381:0.008830:0.008128:0.003641:0.004375
incident reporting framework so that we can  better :@0.047231:0.683386:0.418241:0.683386:0.418241:0.672802:0.047231:0.672802:0.003864:0.009038:0.007106:0.003864:0.009405:0.008160:0.009038:0.005158:0.005637:0.005557:0.007968:0.009165:0.009070:0.005381:0.005413:0.003657:0.008734:0.009165:0.006052:0.005205:0.005796:0.008399:0.014291:0.008655:0.012024:0.009660:0.005557:0.008303:0.005637:0.006307:0.008655:0.004790:0.005413:0.009373:0.008319:0.005413:0.005014:0.012183:0.008734:0.006052:0.007058:0.007728:0.008655:0.004375:0.002427:0.009165:0.008064:0.005205:0.005413:0.007952:0.005381:0.004375
report on  incidents and derive more insight and :@0.047231:0.698767:0.389196:0.698767:0.389196:0.688183:0.047231:0.688183:0.005557:0.007968:0.009165:0.009070:0.005381:0.005205:0.005205:0.008575:0.008399:0.004375:0.002427:0.003864:0.009038:0.007106:0.003864:0.009165:0.008351:0.008702:0.005413:0.006770:0.005557:0.007808:0.008575:0.008990:0.006467:0.009070:0.007984:0.005381:0.003864:0.007233:0.007984:0.006467:0.013285:0.008910:0.005301:0.007984:0.006052:0.003864:0.008734:0.006563:0.003864:0.009165:0.009038:0.005158:0.005716:0.007649:0.008495:0.008830:0.004375
learning. We are also providing focused training and :@0.047231:0.714148:0.423973:0.714148:0.423973:0.703563:0.047231:0.703563:0.003864:0.008160:0.008128:0.005557:0.008846:0.003864:0.009038:0.009197:0.003465:0.006036:0.015217:0.008575:0.005637:0.007808:0.005301:0.007904:0.005637:0.008128:0.003641:0.006563:0.009070:0.005716:0.008990:0.005301:0.008990:0.007313:0.003864:0.008910:0.003864:0.008575:0.009070:0.006052:0.004998:0.009357:0.007377:0.008862:0.006770:0.008351:0.009165:0.005637:0.005413:0.005349:0.008128:0.003864:0.009038:0.003864:0.009038:0.009405:0.006419:0.007649:0.008495:0.008910:0.004375
awareness of information security matters following :@0.046811:0.729589:0.421046:0.729589:0.421046:0.719005:0.046811:0.719005:0.008128:0.011545:0.008319:0.005557:0.008351:0.009293:0.008351:0.006946:0.006770:0.005828:0.009357:0.004758:0.005637:0.003864:0.009038:0.004998:0.009165:0.005557:0.013748:0.008128:0.005413:0.003864:0.009086:0.009038:0.006419:0.006770:0.008351:0.007377:0.008766:0.005557:0.003864:0.005413:0.007521:0.005716:0.013748:0.007856:0.005413:0.005413:0.008080:0.005557:0.006770:0.005237:0.004998:0.009357:0.003864:0.003864:0.009357:0.011545:0.003864:0.009038:0.009405:0.004375
a review of the incidents related to these matters.:@0.046811:0.745267:0.399075:0.745267:0.399075:0.734682:0.046811:0.734682:0.006802:0.006467:0.005557:0.008351:0.007649:0.003864:0.008351:0.011545:0.005110:0.009357:0.005190:0.004870:0.005413:0.009038:0.008080:0.006467:0.003864:0.009038:0.007106:0.003864:0.009165:0.008351:0.008702:0.005413:0.006770:0.005892:0.005301:0.007904:0.003864:0.007649:0.005126:0.007984:0.008990:0.006052:0.005413:0.009134:0.005205:0.005413:0.009038:0.008160:0.006770:0.008351:0.005892:0.013445:0.007904:0.005413:0.005413:0.008000:0.005557:0.006547:0.003465
Responding to members of the public:@0.047231:0.767609:0.371628:0.767609:0.371628:0.756468:0.047231:0.756468:0.011850:0.009665:0.007900:0.011093:0.010925:0.010841:0.011093:0.005126:0.010841:0.011093:0.006471:0.006891:0.010841:0.006471:0.016556:0.009749:0.016640:0.011177:0.009749:0.007143:0.007984:0.006051:0.010925:0.006891:0.005211:0.007143:0.011093:0.010001:0.006471:0.010841:0.010589:0.010925:0.005042:0.005042:0.008068
Effective processes were in place throughout the :@0.047567:0.789458:0.396526:0.789458:0.396526:0.778874:0.047567:0.778874:0.008080:0.004998:0.004742:0.008160:0.007377:0.005413:0.003689:0.007649:0.008064:0.006387:0.009165:0.005557:0.008894:0.007138:0.008064:0.006563:0.006467:0.008160:0.006563:0.004870:0.011768:0.008655:0.005557:0.008734:0.006052:0.003369:0.007904:0.006467:0.009070:0.003864:0.007728:0.007138:0.008064:0.005637:0.005413:0.009293:0.005557:0.009357:0.009293:0.009405:0.009038:0.009629:0.009038:0.005413:0.004966:0.005413:0.008702:0.008064:0.004375
year to ensure we responded to all public enquiries, :@0.045970:0.804840:0.417907:0.804840:0.417907:0.794256:0.045970:0.794256:0.007728:0.008351:0.008128:0.005557:0.004950:0.005413:0.009134:0.005637:0.008160:0.008830:0.006770:0.008686:0.005381:0.008160:0.005301:0.012183:0.008734:0.006467:0.005381:0.008064:0.006563:0.009070:0.008990:0.008734:0.008990:0.008160:0.009070:0.006052:0.005413:0.009134:0.005637:0.007233:0.003449:0.003449:0.006467:0.009389:0.008591:0.009165:0.003864:0.003864:0.007058:0.005637:0.008351:0.009038:0.009086:0.008830:0.003864:0.005381:0.003864:0.008160:0.006770:0.003225:0.004375
correspondence,  parliamentary questions, issues :@0.046811:0.820518:0.394045:0.820518:0.394045:0.809933:0.046811:0.809933:0.007377:0.009357:0.005557:0.005557:0.008351:0.006770:0.009213:0.009357:0.009038:0.009165:0.008351:0.009038:0.007377:0.008175:0.003465:0.004375:0.002491:0.009389:0.008128:0.005764:0.003864:0.003864:0.008128:0.013748:0.008351:0.009038:0.005413:0.008128:0.005557:0.007728:0.005349:0.009405:0.008830:0.008351:0.006770:0.005413:0.003864:0.009357:0.008846:0.006770:0.003465:0.006738:0.003864:0.006307:0.006387:0.008655:0.007904:0.006467:0.004375
raised under Freedom of Information (FOI) and  Data :@0.047231:0.835899:0.420285:0.835899:0.420285:0.825314:0.047231:0.825314:0.005205:0.007728:0.003864:0.006227:0.007984:0.008910:0.006467:0.009038:0.009038:0.009405:0.008064:0.005557:0.005621:0.007569:0.005381:0.008064:0.008160:0.008990:0.009070:0.013285:0.006052:0.009357:0.004758:0.006052:0.004247:0.009038:0.004998:0.009118:0.005557:0.013525:0.008128:0.005237:0.003864:0.009357:0.009038:0.006307:0.004455:0.007313:0.011177:0.004040:0.004455:0.005637:0.007808:0.008655:0.008990:0.004375:0.002427:0.010507:0.007728:0.005126:0.007728:0.004375
Protection Act (DPA) legislation, and complaints.:@0.047567:0.851279:0.388957:0.851279:0.388957:0.840695:0.047567:0.840695:0.008575:0.005301:0.009070:0.005126:0.008064:0.007058:0.005205:0.003864:0.008830:0.008734:0.005637:0.010922:0.007649:0.005637:0.005637:0.004535:0.010666:0.008399:0.009756:0.004535:0.006052:0.003864:0.008351:0.009213:0.003864:0.006770:0.003657:0.008128:0.005237:0.003864:0.009086:0.009038:0.003225:0.006387:0.007808:0.008655:0.008990:0.006467:0.007377:0.009181:0.013748:0.009118:0.003864:0.008128:0.003641:0.009038:0.005413:0.006563:0.003465
We received 269 requests under FOI of which 79% were :@0.487251:0.475882:0.896983:0.475882:0.896983:0.465298:0.487251:0.465298:0.015297:0.008575:0.006052:0.005381:0.007984:0.007058:0.008064:0.003864:0.007138:0.007984:0.008990:0.006387:0.008910:0.008910:0.008830:0.006467:0.005557:0.007968:0.009165:0.008830:0.008064:0.006770:0.005078:0.006770:0.005924:0.009038:0.008782:0.009405:0.008080:0.005557:0.005956:0.006802:0.010507:0.003705:0.006387:0.009357:0.004758:0.004870:0.011768:0.009325:0.003864:0.007649:0.009325:0.006467:0.009325:0.009501:0.014291:0.006387:0.011768:0.008351:0.005764:0.008351:0.004375
responded to within the 20 working day timescale for :@0.488512:0.491263:0.877070:0.491263:0.877070:0.480678:0.488512:0.480678:0.005301:0.007984:0.006770:0.009022:0.009070:0.008830:0.009070:0.008160:0.009165:0.006052:0.005413:0.009134:0.004375:0.011928:0.003864:0.005716:0.009245:0.003864:0.009421:0.006052:0.005413:0.009038:0.008160:0.006052:0.008607:0.008607:0.004966:0.011545:0.009804:0.005557:0.008223:0.003864:0.009421:0.009660:0.006467:0.009165:0.007904:0.007728:0.004631:0.005413:0.003864:0.013748:0.008351:0.006770:0.007154:0.008128:0.003864:0.008096:0.005637:0.004998:0.009357:0.005557:0.004375
responses. Where responses exceeded the 20 working :@0.488512:0.506941:0.878172:0.506941:0.878172:0.496357:0.488512:0.496357:0.005381:0.008064:0.006770:0.009022:0.009070:0.008830:0.006563:0.008160:0.006563:0.003465:0.005940:0.015217:0.009325:0.008351:0.005844:0.008351:0.006195:0.005557:0.007968:0.006770:0.009022:0.009070:0.008830:0.006563:0.008160:0.006770:0.005493:0.008160:0.007329:0.007042:0.008351:0.008032:0.009165:0.008160:0.009165:0.006052:0.005413:0.009038:0.008080:0.005716:0.008830:0.008910:0.004790:0.011545:0.009724:0.005557:0.008144:0.003864:0.009325:0.009581:0.004375
day time period,  it was due to a  number of factors :@0.488091:0.522322:0.852683:0.522322:0.852683:0.511738:0.488091:0.511738:0.009165:0.007904:0.007728:0.004631:0.005413:0.003864:0.013748:0.008064:0.006467:0.009165:0.008064:0.005381:0.003864:0.008990:0.009165:0.003465:0.004375:0.002411:0.003529:0.004870:0.004375:0.012183:0.008575:0.007138:0.005716:0.009070:0.008655:0.008064:0.005637:0.005413:0.009134:0.005205:0.006898:0.004375:0.002427:0.009038:0.009038:0.013748:0.009102:0.008351:0.005557:0.005333:0.009357:0.004758:0.005205:0.004998:0.008128:0.007377:0.005413:0.009357:0.005557:0.006770:0.004375
such as the complexity of the request.  In those cases :@0.488091:0.537703:0.866495:0.537703:0.866495:0.527118:0.488091:0.527118:0.006563:0.008655:0.007138:0.008734:0.006387:0.007728:0.006387:0.005301:0.005413:0.009038:0.008160:0.005637:0.007377:0.009181:0.013748:0.009197:0.003864:0.008351:0.007329:0.003864:0.005413:0.007489:0.005301:0.009357:0.004998:0.004982:0.005413:0.009038:0.008160:0.006052:0.005557:0.008064:0.009405:0.008750:0.008160:0.006770:0.005158:0.003465:0.004375:0.002826:0.003449:0.007393:0.006052:0.005413:0.008782:0.009165:0.006770:0.008351:0.005892:0.007138:0.007728:0.006563:0.007984:0.006563:0.004375
we advised the requestor of the likely timescales for :@0.487251:0.553144:0.862141:0.553144:0.862141:0.542560:0.487251:0.542560:0.012439:0.008990:0.005637:0.007808:0.009070:0.007393:0.003864:0.006307:0.008064:0.009070:0.006052:0.005413:0.009038:0.008160:0.006052:0.005381:0.008351:0.009213:0.009038:0.008351:0.006563:0.005413:0.009357:0.005317:0.005205:0.009357:0.004758:0.005301:0.005413:0.009038:0.008160:0.006052:0.003864:0.003609:0.007569:0.008064:0.003864:0.007313:0.005205:0.005413:0.003864:0.013748:0.008351:0.006770:0.007154:0.008128:0.003864:0.008175:0.006770:0.005253:0.004998:0.009357:0.005557:0.004375
a  response. We are reviewing the internal  processes :@0.488091:0.568526:0.860746:0.568526:0.860746:0.557942:0.488091:0.557942:0.006898:0.004375:0.002427:0.005381:0.008064:0.006563:0.009070:0.009070:0.008830:0.006467:0.008160:0.003465:0.006371:0.014914:0.008351:0.006148:0.007808:0.005301:0.007904:0.006052:0.005557:0.008144:0.007649:0.003864:0.008064:0.011353:0.003864:0.008830:0.009405:0.005892:0.005413:0.009038:0.008160:0.006387:0.003864:0.008655:0.005413:0.008032:0.005557:0.008814:0.008128:0.003641:0.004375:0.002427:0.009070:0.005301:0.008990:0.007138:0.007984:0.006563:0.006467:0.008064:0.006563:0.004375
for responding to FOI  requests to consider how we :@0.487671:0.583610:0.854674:0.583610:0.854674:0.573025:0.487671:0.573025:0.004998:0.009549:0.005557:0.006132:0.005301:0.008064:0.006770:0.009022:0.009070:0.008830:0.009070:0.003864:0.008734:0.009165:0.006052:0.005413:0.009038:0.005716:0.006898:0.010666:0.003784:0.004375:0.002523:0.005557:0.007968:0.009165:0.008830:0.008064:0.006770:0.005078:0.006770:0.005078:0.005413:0.009134:0.005205:0.007377:0.009357:0.009038:0.006579:0.003864:0.009405:0.008160:0.005557:0.005621:0.009501:0.009660:0.011928:0.004375:0.012008:0.008575:0.004375
can also improve our compliance rate. A significant :@0.488091:0.598754:0.857122:0.598754:0.857122:0.588170:0.488091:0.588170:0.007138:0.007808:0.008830:0.006052:0.008128:0.003641:0.006563:0.009165:0.005637:0.003864:0.013285:0.008990:0.005381:0.009070:0.007393:0.008064:0.006052:0.009165:0.008830:0.005381:0.005716:0.007377:0.009357:0.013748:0.009102:0.003864:0.003864:0.008128:0.009038:0.007122:0.008351:0.006355:0.005301:0.007904:0.005205:0.008064:0.003465:0.005940:0.011257:0.005301:0.006770:0.003864:0.009405:0.009038:0.003864:0.004998:0.003864:0.007377:0.008128:0.009038:0.005413:0.004375
number of FOI  requests concerned maternity and :@0.488512:0.614136:0.843027:0.614136:0.843027:0.603551:0.488512:0.603551:0.009038:0.009038:0.013748:0.009102:0.008351:0.005557:0.005669:0.009357:0.004758:0.005637:0.006898:0.010666:0.003784:0.004375:0.002523:0.005557:0.007968:0.009165:0.008830:0.008064:0.006770:0.005078:0.006770:0.005493:0.007377:0.009357:0.009038:0.007377:0.008351:0.005557:0.008750:0.008351:0.009405:0.006371:0.013956:0.008128:0.005413:0.008351:0.005557:0.009277:0.003864:0.005413:0.007728:0.005349:0.007649:0.008495:0.008830:0.004375
obstetrics claims. There continues to be a growing :@0.488091:0.629220:0.849665:0.629220:0.849665:0.618635:0.488091:0.618635:0.009357:0.009134:0.006770:0.005413:0.008064:0.005413:0.005557:0.003657:0.007377:0.006770:0.005525:0.007377:0.003864:0.007744:0.003864:0.013445:0.006770:0.003465:0.006323:0.008367:0.008782:0.008351:0.005349:0.008351:0.005509:0.007377:0.009357:0.009038:0.005413:0.003864:0.009038:0.009038:0.008351:0.006770:0.005205:0.005413:0.009134:0.006052:0.008575:0.007569:0.005637:0.006898:0.006387:0.009405:0.005557:0.009070:0.011545:0.003673:0.008830:0.009405:0.004375
interest in our claims data and we have continued :@0.488512:0.644364:0.847897:0.644364:0.847897:0.633780:0.488512:0.633780:0.003864:0.009038:0.005174:0.008351:0.005349:0.008351:0.006770:0.005126:0.005637:0.003273:0.007649:0.006467:0.009165:0.008830:0.005381:0.005637:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005493:0.009405:0.007744:0.005205:0.007904:0.006052:0.007808:0.008655:0.008990:0.005637:0.012359:0.008990:0.006052:0.008830:0.007904:0.007473:0.008064:0.005637:0.007377:0.009357:0.008814:0.005413:0.003657:0.009038:0.008702:0.008351:0.009134:0.004375
to publish  responses on our Disclosure Log1.:@0.487671:0.659449:0.802986:0.659449:0.802986:0.648864:0.487671:0.648864:0.005413:0.009134:0.006052:0.009070:0.008575:0.008990:0.003864:0.003529:0.006563:0.008655:0.004375:0.002427:0.005557:0.007968:0.006770:0.009022:0.009070:0.008830:0.006563:0.008160:0.006770:0.005158:0.008734:0.008575:0.006052:0.009357:0.009038:0.005381:0.005637:0.010922:0.003864:0.006563:0.007377:0.003625:0.009070:0.006770:0.008607:0.005381:0.008064:0.006052:0.007313:0.009357:0.009134:0.006467:0.003465
We have also updated our Factsheets2 and our :@0.487251:0.680538:0.824426:0.680538:0.824426:0.669954:0.487251:0.669954:0.015297:0.008575:0.006052:0.008830:0.007904:0.007473:0.008064:0.005637:0.008128:0.003641:0.006563:0.009070:0.005637:0.009038:0.008942:0.009165:0.008128:0.005062:0.008351:0.009038:0.006467:0.009165:0.008830:0.005381:0.006052:0.007792:0.008128:0.007185:0.005413:0.006770:0.009038:0.008351:0.008080:0.005413:0.006770:0.004535:0.006052:0.007808:0.008575:0.008990:0.006467:0.008990:0.008655:0.005301:0.004375
Publication Scheme3 to assist the public to find :@0.488932:0.695682:0.824909:0.695682:0.824909:0.685098:0.488932:0.685098:0.008655:0.008830:0.009165:0.003864:0.003864:0.006978:0.007904:0.005205:0.003864:0.009086:0.008830:0.006052:0.008655:0.007569:0.009038:0.008527:0.013748:0.008527:0.004455:0.005205:0.005413:0.009134:0.005637:0.007904:0.006563:0.006770:0.003657:0.006770:0.005078:0.004870:0.005413:0.009038:0.008080:0.006467:0.009389:0.008591:0.009165:0.003864:0.003864:0.007058:0.004870:0.005413:0.009134:0.004790:0.004998:0.003657:0.008830:0.009165:0.004375
information about our organisation and our activities.:@0.488512:0.710766:0.869406:0.710766:0.869406:0.700182:0.488512:0.700182:0.003864:0.009038:0.004998:0.009165:0.005557:0.013748:0.008128:0.005413:0.003864:0.009086:0.009038:0.006419:0.008128:0.009389:0.009549:0.009038:0.005413:0.005301:0.009165:0.008830:0.005381:0.005637:0.009357:0.005557:0.009213:0.008128:0.008846:0.003864:0.006770:0.008128:0.005190:0.003864:0.009357:0.009038:0.005892:0.007808:0.008655:0.008990:0.006387:0.009070:0.009038:0.005333:0.005637:0.007904:0.007138:0.005413:0.003657:0.007473:0.003864:0.005126:0.003864:0.008160:0.006563:0.003465
We seek to be open and in the majority of cases we :@0.487251:0.732741:0.862397:0.732741:0.862397:0.722157:0.487251:0.722157:0.015297:0.008575:0.005637:0.006770:0.008351:0.008080:0.007936:0.005174:0.005126:0.008990:0.006052:0.008575:0.007569:0.006052:0.008910:0.009070:0.007984:0.008734:0.006387:0.007808:0.008655:0.008990:0.006467:0.003369:0.007904:0.005637:0.005413:0.009213:0.008351:0.006100:0.013748:0.007856:0.003864:0.009357:0.005349:0.003864:0.005205:0.007728:0.005126:0.009357:0.004758:0.005637:0.007138:0.007808:0.006770:0.007936:0.006770:0.004742:0.011928:0.008655:0.004375
do provide disclosure of information  in full. Where we :@0.488091:0.747825:0.877752:0.747825:0.877752:0.737241:0.488091:0.737241:0.008910:0.008830:0.006052:0.009070:0.005381:0.008990:0.007393:0.003864:0.008910:0.008064:0.005637:0.009165:0.003864:0.006563:0.007138:0.003864:0.009086:0.006563:0.008830:0.005381:0.008160:0.005637:0.009357:0.005190:0.005637:0.003864:0.009038:0.004998:0.009165:0.005557:0.013748:0.008128:0.005413:0.003864:0.009086:0.009038:0.004375:0.002475:0.003273:0.007649:0.006052:0.004998:0.009038:0.004040:0.003864:0.003465:0.006036:0.015121:0.009245:0.008351:0.005557:0.008527:0.005205:0.011928:0.008655:0.004375
do not,  it is because doing so would  be to increase :@0.488091:0.762909:0.855174:0.762909:0.855174:0.752325:0.488091:0.752325:0.008910:0.008830:0.006052:0.008830:0.009165:0.005413:0.003241:0.004375:0.002858:0.003369:0.004710:0.005716:0.003369:0.005876:0.005637:0.009389:0.008096:0.007377:0.007840:0.009038:0.006595:0.008160:0.005637:0.009070:0.008990:0.003864:0.008575:0.009070:0.006467:0.006307:0.008575:0.004870:0.011545:0.009724:0.009038:0.004072:0.009581:0.004375:0.002523:0.008575:0.007569:0.005205:0.005413:0.009134:0.006052:0.003864:0.008655:0.007058:0.005381:0.008160:0.007808:0.006770:0.007936:0.004375
the risk of identifying claimants or others who trust :@0.487671:0.778053:0.858378:0.778053:0.858378:0.767469:0.487671:0.767469:0.005413:0.009038:0.008160:0.006467:0.005301:0.003864:0.006307:0.007473:0.005716:0.009357:0.004758:0.005637:0.003864:0.008990:0.008160:0.009038:0.005158:0.003864:0.004998:0.007441:0.003864:0.008734:0.009405:0.006307:0.007377:0.004056:0.008128:0.003864:0.013748:0.008128:0.009038:0.005413:0.006770:0.005333:0.009070:0.005381:0.005301:0.009165:0.005413:0.009038:0.008160:0.005557:0.006770:0.004726:0.012104:0.009501:0.009836:0.005205:0.005413:0.005557:0.009038:0.006770:0.005158:0.004375
us with their sensitive health  information. Of the :@0.488512:0.793137:0.838508:0.793137:0.838508:0.782553:0.488512:0.782553:0.008319:0.006211:0.004790:0.011928:0.004040:0.005716:0.009405:0.006052:0.005413:0.009038:0.008351:0.003864:0.005557:0.005253:0.006770:0.007936:0.008830:0.006563:0.003864:0.005205:0.003864:0.007393:0.008064:0.006467:0.008830:0.008160:0.008128:0.003641:0.005205:0.008830:0.004375:0.002427:0.003864:0.009245:0.004998:0.009357:0.005557:0.013748:0.008128:0.005413:0.003864:0.009357:0.009038:0.003465:0.006738:0.012040:0.004998:0.005142:0.005413:0.008702:0.008064:0.004375
small  number of cases where we have withheld some :@0.488091:0.808281:0.873648:0.808281:0.873648:0.797697:0.488091:0.797697:0.006467:0.013030:0.007808:0.003864:0.003529:0.004375:0.002427:0.009038:0.009038:0.013748:0.009102:0.008351:0.005557:0.005669:0.009357:0.004758:0.005301:0.007377:0.007744:0.006770:0.008112:0.006770:0.004375:0.011880:0.009405:0.008655:0.005557:0.008814:0.004870:0.012359:0.008990:0.006052:0.008830:0.007904:0.007473:0.008064:0.004870:0.011768:0.003864:0.005637:0.009038:0.009373:0.008351:0.004088:0.009581:0.006467:0.006467:0.008990:0.013285:0.007984:0.004375
information, two were reported to the Information :@0.488512:0.823365:0.854508:0.823365:0.854508:0.812781:0.488512:0.812781:0.003864:0.009245:0.004998:0.009357:0.005732:0.013956:0.008128:0.005413:0.003864:0.009565:0.009038:0.003465:0.006148:0.005413:0.012231:0.009756:0.004870:0.011768:0.008655:0.005557:0.008734:0.006387:0.005381:0.008064:0.009070:0.008990:0.005381:0.005413:0.007952:0.009070:0.005637:0.005413:0.009134:0.005205:0.005413:0.009038:0.008160:0.006052:0.004247:0.009038:0.004998:0.009118:0.005557:0.013525:0.008128:0.005237:0.003864:0.009357:0.009038:0.004375
Commissioner, and our decisions to withhold :@0.488091:0.838746:0.813178:0.838746:0.813178:0.828161:0.488091:0.828161:0.009884:0.009357:0.013541:0.013748:0.003864:0.006770:0.006770:0.003864:0.009181:0.009038:0.008351:0.005557:0.003465:0.006371:0.007808:0.008575:0.008990:0.006467:0.009165:0.008830:0.005381:0.005637:0.009405:0.007984:0.007377:0.003625:0.006770:0.003657:0.009070:0.008830:0.006770:0.005078:0.005413:0.009134:0.004375:0.011545:0.004088:0.005413:0.009293:0.009245:0.009357:0.004088:0.009581:0.004375
information were upheld on legal grounds.:@0.488512:0.854128:0.793288:0.854128:0.793288:0.843543:0.488512:0.843543:0.003864:0.009038:0.004998:0.009165:0.005557:0.013748:0.008128:0.005413:0.003864:0.009086:0.009038:0.005589:0.011928:0.008734:0.005796:0.008655:0.006052:0.008734:0.008990:0.008830:0.008064:0.003864:0.009086:0.006052:0.008830:0.008575:0.006467:0.003529:0.007808:0.008830:0.007649:0.003609:0.006467:0.009405:0.005301:0.009070:0.008830:0.008734:0.009165:0.006770:0.003465
https://resolution.nhs.uk/foi-disclosure-log/:@0.058491:0.936774:0.301005:0.936774:0.301005:0.928975:0.058491:0.928975:0.007224:0.004365:0.004200:0.007401:0.005377:0.002553:0.005095:0.004871:0.004365:0.006553:0.005377:0.007401:0.003024:0.007142:0.004200:0.003024:0.007401:0.007142:0.002777:0.007142:0.007142:0.005377:0.002553:0.007283:0.006306:0.004871:0.003953:0.007401:0.003024:0.005047:0.007401:0.003024:0.005377:0.005800:0.003024:0.007401:0.005377:0.007142:0.004365:0.006553:0.005047:0.003024:0.007401:0.007401:0.004589
https ://resolution.nhs.uk/resources/?fwp_resources_type=factsheet:@0.058491:0.952156:0.436899:0.952156:0.436899:0.944357:0.058491:0.944357:0.007059:0.004200:0.003989:0.007354:0.005212:0.001600:0.002859:0.005047:0.004953:0.004542:0.006718:0.005542:0.007565:0.003106:0.007224:0.004283:0.003106:0.007565:0.007306:0.002777:0.007224:0.007224:0.005542:0.002777:0.007224:0.006389:0.004953:0.004542:0.006718:0.005542:0.007565:0.007224:0.004542:0.005883:0.006812:0.005377:0.005047:0.005718:0.004036:0.009248:0.007648:0.005295:0.004365:0.006812:0.005377:0.007565:0.007224:0.004542:0.005965:0.006718:0.005377:0.005295:0.004365:0.006130:0.007648:0.006718:0.008824:0.004036:0.006553:0.005883:0.004365:0.005377:0.007306:0.006718:0.006718:0.003989
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