﻿8:@0.047987:0.056159:0.055719:0.056159:0.055719:0.047246:0.047987:0.047246:0.007732
Performance report:@0.752752:0.056830:0.905116:0.056830:0.905116:0.046245:0.752752:0.046245:0.009996:0.008830:0.006355:0.006419:0.009996:0.006563:0.014962:0.008591:0.010060:0.007665:0.008974:0.006052:0.006355:0.008862:0.010092:0.009756:0.006627:0.006211
Chair's welcome:@0.049584:0.137712:0.364111:0.137712:0.364111:0.110973:0.049584:0.110973:0.024970:0.024042:0.021501:0.011456:0.015773:0.011819:0.017507:0.013352:0.033441:0.022590:0.012021:0.020089:0.025737:0.038403:0.021824
2021/22 was a pivotal year for NHS  Resolution and the services we provide for the :@0.048828:0.175116:0.858807:0.175116:0.858807:0.160632:0.048828:0.160632:0.011777:0.012083:0.012018:0.012105:0.008522:0.012149:0.012018:0.007648:0.016890:0.011930:0.009920:0.007233:0.009658:0.008915:0.012193:0.005047:0.009920:0.012280:0.007058:0.010598:0.005047:0.007648:0.010576:0.011428:0.011122:0.007604:0.006927:0.006839:0.012804:0.007604:0.008631:0.014880:0.014115:0.010510:0.005987:0.003343:0.012783:0.011013:0.009002:0.012346:0.005288:0.011777:0.007145:0.005288:0.012280:0.011930:0.008478:0.010663:0.011930:0.012433:0.008063:0.007407:0.012367:0.011428:0.007538:0.009002:0.011187:0.007604:0.010051:0.005288:0.009745:0.011187:0.009002:0.005987:0.017131:0.012346:0.008063:0.012433:0.007320:0.012346:0.010008:0.005288:0.012193:0.011013:0.007320:0.006839:0.012804:0.007604:0.007036:0.007407:0.012367:0.011231:0.005987
National  Health Service and  its patients and staff. Against the background of ongoing :@0.049584:0.196496:0.890219:0.196496:0.890219:0.182012:0.049584:0.182012:0.015623:0.010750:0.007145:0.005288:0.012105:0.011843:0.010750:0.005288:0.005987:0.003605:0.014968:0.010925:0.010663:0.005047:0.007058:0.011843:0.008828:0.011340:0.011100:0.007385:0.010248:0.005288:0.009680:0.011100:0.007320:0.010663:0.011930:0.012433:0.005987:0.003343:0.004785:0.006643:0.008325:0.008063:0.012848:0.010860:0.007407:0.005113:0.011428:0.012105:0.007407:0.009068:0.006883:0.010838:0.012105:0.012520:0.008063:0.009505:0.007407:0.011581:0.006839:0.007101:0.004742:0.008107:0.014378:0.013110:0.011122:0.005528:0.012608:0.009505:0.007407:0.006621:0.007407:0.012367:0.011646:0.008063:0.012848:0.010925:0.010095:0.010663:0.012870:0.007604:0.012564:0.012367:0.012367:0.012673:0.008063:0.012804:0.007036:0.007233:0.012433:0.012018:0.012608:0.012520:0.005288:0.012018:0.012608:0.005987
disruption caused by the Covid-19 pandemic, this year marked the completion of our :@0.048828:0.217876:0.887933:0.217876:0.887933:0.203392:0.048828:0.203392:0.012520:0.005288:0.008915:0.007604:0.011974:0.012608:0.007233:0.005288:0.012455:0.012105:0.008478:0.009833:0.010838:0.012193:0.009068:0.011187:0.012608:0.008915:0.011930:0.009833:0.006468:0.007407:0.012367:0.011646:0.007735:0.013700:0.012804:0.010641:0.005288:0.012870:0.008740:0.012018:0.011777:0.008565:0.012848:0.010925:0.012367:0.012870:0.011428:0.018813:0.005288:0.010095:0.004742:0.008260:0.007407:0.012171:0.005288:0.009090:0.006380:0.010576:0.011428:0.011122:0.007604:0.007670:0.018813:0.010772:0.007604:0.010860:0.011122:0.012695:0.008063:0.007407:0.012367:0.011231:0.007320:0.010095:0.012586:0.018813:0.012542:0.005288:0.011428:0.007145:0.005288:0.012608:0.012367:0.008391:0.012804:0.006839:0.006992:0.012608:0.012193:0.007604:0.005987
former five-year strategy, creating a firm foundation for the generation of our approach :@0.047987:0.239018:0.909534:0.239018:0.909534:0.224534:0.047987:0.224534:0.006839:0.013088:0.007604:0.019294:0.011603:0.007604:0.007014:0.006839:0.005091:0.010466:0.011428:0.008522:0.010576:0.011428:0.010860:0.007604:0.006774:0.009068:0.007145:0.007385:0.010750:0.007145:0.011100:0.012433:0.010248:0.004545:0.008478:0.010095:0.007298:0.011187:0.010925:0.007233:0.005288:0.012018:0.012608:0.008063:0.009658:0.008063:0.006839:0.005091:0.007604:0.018354:0.008063:0.006839:0.012804:0.012542:0.012367:0.013176:0.011122:0.007407:0.005506:0.013023:0.012367:0.007801:0.006839:0.013241:0.007604:0.006599:0.007407:0.012586:0.011428:0.007735:0.012695:0.011428:0.012105:0.011428:0.007604:0.010882:0.007407:0.005113:0.012804:0.012149:0.008478:0.012804:0.006599:0.007233:0.012608:0.012193:0.007604:0.007101:0.011122:0.012586:0.012848:0.007320:0.012804:0.010816:0.009920:0.012193:0.005987
for the next three-years outlined in :@0.047987:0.260635:0.392833:0.260635:0.392833:0.246152:0.047987:0.246152:0.006839:0.013241:0.007604:0.006599:0.007407:0.012586:0.011428:0.008150:0.012193:0.011428:0.009745:0.007407:0.006380:0.007233:0.012105:0.007604:0.011428:0.011231:0.008740:0.010335:0.011428:0.011122:0.007364:0.009265:0.007123:0.012520:0.012193:0.007407:0.005288:0.005288:0.012018:0.011428:0.012520:0.008915:0.004632:0.010663:0.005987
Advise, resolve and learn: Our strategy to 2029.:@0.394470:0.260635:0.866471:0.260635:0.866471:0.246152:0.394470:0.246152:0.014958:0.012773:0.011003:0.005540:0.009080:0.011440:0.004622:0.008905:0.007638:0.011090:0.008818:0.012183:0.005387:0.010675:0.011090:0.006043:0.012947:0.013362:0.012860:0.004884:0.005453:0.011177:0.012532:0.007812:0.013035:0.004447:0.008075:0.017317:0.012532:0.007638:0.003617:0.009255:0.007310:0.008075:0.012947:0.007310:0.011505:0.012860:0.011440:0.006043:0.006895:0.012095:0.005627:0.014280:0.014193:0.014193:0.014280:0.004763
The last five years have seen what was the NHS Litigation :@0.047987:0.622396:0.460593:0.622396:0.460593:0.611811:0.047987:0.611811:0.008367:0.008862:0.008351:0.006275:0.003864:0.007649:0.006387:0.005126:0.004870:0.004998:0.003864:0.007441:0.008351:0.004758:0.007728:0.008351:0.007952:0.005557:0.006770:0.005988:0.008830:0.007904:0.007473:0.008064:0.005637:0.006467:0.007984:0.007984:0.008655:0.005637:0.012359:0.009660:0.008575:0.005716:0.004870:0.012104:0.008575:0.007138:0.005205:0.005413:0.009038:0.008160:0.006052:0.011002:0.010507:0.007904:0.006052:0.007138:0.003864:0.005205:0.003864:0.008990:0.007808:0.005413:0.003657:0.008990:0.008830:0.004375
Authority (NHSLA) truly develop and change into :@0.047567:0.637778:0.400901:0.637778:0.400901:0.627193:0.047567:0.627193:0.010507:0.009245:0.005413:0.009469:0.009581:0.005557:0.004104:0.005637:0.007904:0.005205:0.004822:0.011656:0.011337:0.008160:0.007521:0.009964:0.004822:0.005094:0.005413:0.005557:0.008862:0.003864:0.007728:0.005301:0.009165:0.008064:0.007473:0.008160:0.003864:0.008990:0.009165:0.006052:0.007808:0.008575:0.008990:0.006052:0.007377:0.009038:0.008128:0.009038:0.009405:0.008351:0.006323:0.003864:0.008399:0.005126:0.008830:0.004375
NHS Resolution,  not only in  name but in substance.:@0.048828:0.653160:0.413882:0.653160:0.413882:0.642575:0.048828:0.642575:0.011002:0.010507:0.007904:0.006467:0.009549:0.008016:0.006770:0.009118:0.003864:0.008734:0.005413:0.003864:0.009038:0.009038:0.003225:0.004375:0.002858:0.008830:0.008990:0.005205:0.005205:0.009357:0.008798:0.003864:0.007489:0.005637:0.003273:0.007649:0.004375:0.002427:0.009038:0.007856:0.013748:0.008096:0.006052:0.009070:0.008734:0.005205:0.006052:0.003273:0.007569:0.006467:0.006770:0.009038:0.009389:0.006483:0.005413:0.008128:0.008814:0.007377:0.008175:0.003465
There can  be no greater illustration of that than the :@0.047987:0.668601:0.420706:0.668601:0.420706:0.658016:0.047987:0.658016:0.008367:0.008862:0.008351:0.005349:0.008351:0.005509:0.007138:0.007808:0.008830:0.004375:0.002523:0.008575:0.007569:0.006052:0.008575:0.008734:0.005637:0.009405:0.005557:0.008144:0.008128:0.005413:0.008351:0.005557:0.005573:0.003864:0.003529:0.003864:0.008830:0.006563:0.005413:0.005557:0.007776:0.005413:0.003864:0.009038:0.009038:0.006259:0.009357:0.004758:0.005301:0.005413:0.009038:0.008319:0.005413:0.005253:0.005413:0.009038:0.008128:0.009038:0.005956:0.005413:0.008702:0.008064:0.004375
graph on  page 38, which shows a fundamental shift :@0.048407:0.684278:0.427114:0.684278:0.427114:0.673694:0.048407:0.673694:0.009165:0.005381:0.007904:0.009070:0.008830:0.006467:0.008575:0.008319:0.004375:0.002523:0.009070:0.007728:0.009070:0.007984:0.005637:0.009070:0.009165:0.003465:0.005780:0.011768:0.009325:0.003864:0.007649:0.009325:0.006467:0.006770:0.009038:0.009565:0.011545:0.007026:0.005637:0.006898:0.005637:0.004998:0.009373:0.009038:0.009405:0.008367:0.013956:0.008351:0.009213:0.005413:0.008128:0.004104:0.006467:0.006563:0.008830:0.003864:0.004998:0.005174:0.004375
from formal  litigation towards non-litigated claim :@0.047987:0.699660:0.404147:0.699660:0.404147:0.689076:0.047987:0.689076:0.004998:0.005557:0.009022:0.013525:0.006052:0.004998:0.009357:0.005557:0.013445:0.008128:0.003641:0.004375:0.002523:0.003864:0.003609:0.005205:0.003864:0.009086:0.007904:0.005205:0.003864:0.009086:0.008830:0.006052:0.005413:0.009549:0.011545:0.008367:0.005557:0.009405:0.007058:0.006052:0.008830:0.009070:0.008734:0.006211:0.003864:0.003864:0.005221:0.003864:0.009165:0.007904:0.005413:0.008112:0.009405:0.005892:0.007138:0.003864:0.007569:0.003864:0.013110:0.004375
resolution  methods, which are invariably less adversarial :@0.048828:0.715041:0.449777:0.715041:0.449777:0.704457:0.048828:0.704457:0.005301:0.007984:0.006770:0.008942:0.003864:0.008734:0.005205:0.003864:0.009086:0.008830:0.004375:0.002427:0.013748:0.008351:0.005126:0.009038:0.009357:0.009165:0.006770:0.003465:0.005557:0.011848:0.009405:0.004040:0.007649:0.009405:0.006052:0.007808:0.005301:0.007904:0.006467:0.003864:0.009038:0.007441:0.007904:0.005557:0.003689:0.008128:0.009102:0.003864:0.007728:0.005461:0.003529:0.007649:0.006307:0.006307:0.005716:0.008128:0.009022:0.007473:0.008064:0.005381:0.006770:0.007680:0.005381:0.003864:0.007824:0.003864:0.004375
and often better for patients and staff alike.:@0.048407:0.730422:0.360289:0.730422:0.360289:0.719837:0.048407:0.719837:0.007808:0.008575:0.008990:0.006467:0.009165:0.004998:0.005413:0.008160:0.009038:0.006419:0.009389:0.008175:0.005413:0.005413:0.008080:0.005557:0.004774:0.004998:0.009549:0.005557:0.006132:0.009389:0.007840:0.005413:0.003864:0.008112:0.009038:0.005413:0.006563:0.005637:0.007808:0.008655:0.008990:0.006052:0.006770:0.005413:0.008319:0.004998:0.004998:0.005796:0.007904:0.003864:0.003864:0.007489:0.008160:0.003465
By way of a  reminder of our journey over the :@0.048828:0.749252:0.373499:0.749252:0.373499:0.738667:0.048828:0.738667:0.008495:0.007233:0.004375:0.012439:0.008734:0.008319:0.005301:0.009357:0.004758:0.005205:0.006898:0.004375:0.002427:0.005557:0.008144:0.013748:0.003641:0.009038:0.009038:0.008351:0.005557:0.005078:0.009357:0.004758:0.005716:0.009165:0.008830:0.005381:0.004375:0.004120:0.009357:0.009389:0.005557:0.009229:0.008575:0.007904:0.005205:0.008990:0.007393:0.008160:0.005381:0.005205:0.005413:0.008702:0.008064:0.004375
last five years -  our strategy was shaped  by three :@0.048828:0.764632:0.402177:0.764632:0.402177:0.754048:0.048828:0.754048:0.003864:0.007569:0.006387:0.005126:0.005301:0.004998:0.003864:0.007649:0.008112:0.004790:0.007728:0.008351:0.007952:0.005557:0.006770:0.004822:0.006387:0.002443:0.004870:0.009357:0.009038:0.005557:0.005126:0.006770:0.005413:0.005301:0.008128:0.005413:0.008351:0.009405:0.007728:0.004375:0.012151:0.008575:0.007138:0.005637:0.006563:0.008734:0.007904:0.009165:0.008064:0.009165:0.004375:0.002523:0.008655:0.007058:0.004870:0.005205:0.009038:0.005333:0.008160:0.008160:0.004375
key themes::@0.048828:0.780013:0.131700:0.780013:0.131700:0.769429:0.048828:0.769429:0.007728:0.008160:0.007473:0.004870:0.005205:0.009038:0.008351:0.013461:0.008351:0.006770:0.003465
•  Proactively driving a less adversarial system:@0.048828:0.799264:0.412657:0.799264:0.412657:0.788122:0.048828:0.788122:0.006471:0.004639:0.007883:0.010085:0.006471:0.010270:0.008723:0.008068:0.006219:0.004774:0.008841:0.009093:0.004521:0.009043:0.004639:0.010102:0.006471:0.004774:0.008841:0.004774:0.009766:0.010169:0.006051:0.008068:0.006471:0.004774:0.008505:0.007059:0.007059:0.005715:0.009043:0.010404:0.009110:0.008925:0.006690:0.007396:0.008774:0.006690:0.004774:0.009043:0.004774:0.005479:0.007396:0.009043:0.007177:0.006538:0.008841:0.015396
•  Using our expertise and data to improve safety:@0.048828:0.818090:0.439903:0.818090:0.439903:0.806949:0.048828:0.806949:0.006471:0.004639:0.007883:0.011766:0.007143:0.004538:0.009749:0.010001:0.005631:0.010270:0.010169:0.006690:0.005143:0.009093:0.009278:0.010421:0.009093:0.006404:0.006538:0.004774:0.007396:0.008858:0.005631:0.008740:0.009833:0.010085:0.005631:0.010169:0.008824:0.006538:0.008757:0.005631:0.006303:0.009833:0.006051:0.004774:0.014976:0.010169:0.006690:0.009866:0.008824:0.008824:0.004874:0.007564:0.009244:0.006438:0.009278:0.006538:0.009043
•  Delivering greater value:@0.048828:0.836620:0.257534:0.836620:0.257534:0.825478:0.048828:0.825478:0.006471:0.004639:0.007883:0.012018:0.009093:0.004605:0.004774:0.008841:0.008908:0.006690:0.004488:0.009917:0.010169:0.005631:0.010404:0.006690:0.009295:0.009043:0.006538:0.009093:0.006690:0.004639:0.009110:0.009043:0.004774:0.010169:0.009093
and delivered by an organisation which capitalised :@0.048407:0.855321:0.410907:0.855321:0.410907:0.844737:0.048407:0.844737:0.007808:0.008575:0.008990:0.006467:0.009070:0.008064:0.003864:0.003529:0.007393:0.008064:0.005381:0.008064:0.009070:0.006467:0.008830:0.007313:0.005205:0.007473:0.008319:0.006387:0.009357:0.005557:0.009213:0.008128:0.008846:0.003864:0.006770:0.008128:0.005190:0.003864:0.009357:0.009038:0.005477:0.011848:0.009325:0.003864:0.007649:0.009325:0.006387:0.007138:0.007904:0.009165:0.003864:0.005205:0.007904:0.003864:0.003864:0.006467:0.008064:0.009165:0.004375
on the synergy generated by the former NHSLA,:@0.048407:0.871000:0.391027:0.871000:0.391027:0.860416:0.048407:0.860416:0.008575:0.008399:0.006052:0.005413:0.009038:0.008080:0.005716:0.006770:0.007728:0.008702:0.008160:0.005557:0.009150:0.007728:0.005046:0.009405:0.008351:0.009038:0.008160:0.005557:0.008128:0.005142:0.008351:0.009405:0.006371:0.008830:0.007313:0.004790:0.005413:0.009038:0.008160:0.005301:0.004998:0.009629:0.005557:0.014115:0.008351:0.005764:0.005637:0.011593:0.011002:0.008239:0.007313:0.010092:0.003465
National Clinical Assessment Service and Family :@0.048828:0.886382:0.390793:0.886382:0.390793:0.875798:0.048828:0.875798:0.011513:0.007904:0.005205:0.003864:0.008910:0.008655:0.007904:0.003864:0.006307:0.009884:0.003864:0.003864:0.008862:0.003864:0.007377:0.008128:0.003864:0.005589:0.010299:0.006770:0.006770:0.008351:0.007058:0.006770:0.013988:0.008351:0.009213:0.005413:0.005349:0.008239:0.008160:0.005381:0.007473:0.003864:0.007138:0.008160:0.006052:0.007808:0.008575:0.008990:0.006467:0.007569:0.007808:0.013285:0.003864:0.003529:0.007473:0.004375
Health Services Appeal Unit becoming integrated :@0.049248:0.901763:0.401735:0.901763:0.401735:0.891178:0.049248:0.891178:0.010922:0.007984:0.007808:0.003864:0.005046:0.008734:0.006052:0.008239:0.008160:0.005557:0.007393:0.003864:0.007138:0.008351:0.006531:0.004870:0.010299:0.009389:0.009565:0.008351:0.008128:0.003864:0.006467:0.010970:0.008862:0.003864:0.005413:0.005605:0.009165:0.008160:0.007377:0.009006:0.013445:0.003864:0.008734:0.009405:0.006643:0.003864:0.009038:0.005078:0.008064:0.009165:0.005381:0.007904:0.005205:0.008160:0.009165:0.004375
as NHS  Resolution. A summary of the achievements :@0.048407:0.917145:0.421350:0.917145:0.421350:0.906560:0.048407:0.906560:0.007728:0.006387:0.006052:0.010922:0.010427:0.007728:0.004375:0.002427:0.009549:0.008096:0.006770:0.008942:0.003864:0.008655:0.005413:0.003657:0.009070:0.008830:0.003465:0.005940:0.011353:0.005637:0.006770:0.008862:0.013748:0.013748:0.008128:0.005557:0.007728:0.005205:0.009357:0.004758:0.005301:0.005413:0.009038:0.008160:0.005637:0.008128:0.007170:0.009038:0.003864:0.008351:0.007649:0.008351:0.013748:0.008351:0.009038:0.005413:0.006770:0.004375
of that strategy is set out on  page  12.:@0.048407:0.932526:0.316921:0.932526:0.316921:0.921942:0.048407:0.921942:0.009357:0.004758:0.005205:0.005413:0.009373:0.008319:0.005413:0.005429:0.006770:0.005413:0.005301:0.008128:0.005413:0.008351:0.009405:0.007728:0.005605:0.003194:0.005637:0.005716:0.006563:0.007984:0.005205:0.005205:0.009357:0.009038:0.005413:0.005269:0.008575:0.008319:0.004375:0.002523:0.009070:0.007728:0.009070:0.007984:0.004375:0.003273:0.007808:0.007984:0.003465
No strategy can  predict all events and our five-year :@0.489705:0.293972:0.855079:0.293972:0.855079:0.283388:0.489705:0.283388:0.010666:0.008319:0.005637:0.006770:0.005413:0.005301:0.008128:0.005413:0.008351:0.009405:0.007728:0.005174:0.007058:0.007728:0.008655:0.004375:0.002427:0.009389:0.005237:0.008064:0.009165:0.003864:0.007138:0.005205:0.005205:0.007473:0.003529:0.003529:0.006052:0.008351:0.007441:0.008351:0.009038:0.005221:0.006770:0.005253:0.007808:0.008575:0.008990:0.006467:0.009165:0.008830:0.005381:0.005301:0.004790:0.003864:0.007393:0.008351:0.006100:0.007728:0.007984:0.008128:0.005317:0.004375
programme was influenced  by new Government :@0.489705:0.309413:0.839766:0.309413:0.839766:0.298829:0.489705:0.298829:0.009165:0.005557:0.009070:0.009405:0.005301:0.008128:0.013477:0.013748:0.008096:0.005205:0.012104:0.008575:0.007138:0.006052:0.003864:0.009038:0.004742:0.003864:0.009038:0.008351:0.008750:0.007377:0.008351:0.009229:0.004375:0.002523:0.008655:0.007058:0.005637:0.009405:0.008575:0.011848:0.005716:0.010954:0.009549:0.007649:0.008351:0.005764:0.009038:0.013988:0.008351:0.009213:0.005413:0.004375
requests (e.g. the general  practice indemnity :@0.489705:0.324498:0.810752:0.324498:0.810752:0.313914:0.489705:0.313914:0.005557:0.007968:0.009165:0.008830:0.008064:0.006770:0.005078:0.006770:0.005589:0.004822:0.008351:0.003465:0.009405:0.003465:0.006371:0.005413:0.009038:0.008160:0.005637:0.009165:0.008160:0.009038:0.008016:0.005557:0.007888:0.003864:0.004375:0.002427:0.009389:0.005317:0.007904:0.007377:0.005413:0.003689:0.007377:0.008000:0.006052:0.003864:0.009038:0.009197:0.008351:0.013493:0.009038:0.003864:0.005413:0.007489:0.004375
schemes) and the Covid-19 pandemic (for :@0.489285:0.339583:0.792256:0.339583:0.792256:0.328999:0.489285:0.328999:0.006770:0.007377:0.008798:0.008160:0.013525:0.008160:0.006770:0.004822:0.005461:0.007808:0.008575:0.008990:0.006052:0.005413:0.009038:0.008160:0.005637:0.009884:0.009357:0.007649:0.003864:0.009581:0.006387:0.008607:0.008782:0.006467:0.009389:0.008128:0.009038:0.009165:0.008351:0.013748:0.003864:0.007377:0.005158:0.004615:0.004998:0.009118:0.005557:0.004375
example, the coronavirus indemnity schemes).:@0.489285:0.355024:0.815953:0.355024:0.815953:0.344440:0.489285:0.344440:0.008351:0.007329:0.008128:0.013748:0.009389:0.003864:0.008351:0.003465:0.005956:0.005413:0.009038:0.008160:0.005637:0.007377:0.009357:0.005557:0.009134:0.009038:0.008128:0.007457:0.003864:0.005557:0.009038:0.006579:0.006052:0.003864:0.009038:0.009197:0.008351:0.013748:0.008830:0.003864:0.005413:0.007537:0.005205:0.006770:0.007090:0.009038:0.008016:0.013525:0.008160:0.006770:0.004822:0.003465
Our operating model,  partnering with our legal panel, :@0.489285:0.376939:0.878147:0.376939:0.878147:0.366355:0.489285:0.366355:0.011848:0.009038:0.005333:0.005301:0.009357:0.009213:0.008351:0.005349:0.008128:0.005237:0.003864:0.009038:0.009197:0.006467:0.013525:0.009165:0.009405:0.007984:0.003864:0.003273:0.004375:0.002858:0.009389:0.007920:0.005557:0.005413:0.008702:0.008351:0.005557:0.003657:0.008830:0.009405:0.005046:0.011928:0.004040:0.005716:0.009405:0.006467:0.009165:0.008830:0.005381:0.005637:0.003864:0.007728:0.008910:0.007728:0.003864:0.006227:0.009389:0.007920:0.009038:0.008112:0.003864:0.003273:0.004375
allowed  us to flexibly respond to new priorities without :@0.489285:0.392083:0.886817:0.392083:0.886817:0.381499:0.489285:0.381499:0.008128:0.003864:0.003864:0.009181:0.011545:0.008351:0.009181:0.004375:0.002427:0.008319:0.006211:0.005205:0.005413:0.009134:0.005301:0.004998:0.003864:0.008351:0.007154:0.003864:0.009389:0.003864:0.007728:0.005573:0.005301:0.007984:0.006563:0.009070:0.008990:0.008734:0.009070:0.005637:0.005413:0.009134:0.006052:0.009405:0.008575:0.011848:0.005637:0.009389:0.005237:0.003864:0.008990:0.005381:0.003864:0.005205:0.003864:0.008064:0.006770:0.004375:0.011960:0.004040:0.005637:0.009325:0.009756:0.009325:0.005413:0.004375
significantly affecting  progress towards our strategic :@0.489285:0.407228:0.865740:0.407228:0.865740:0.396643:0.489285:0.396643:0.006770:0.003864:0.009197:0.009038:0.003864:0.004998:0.003864:0.007377:0.008128:0.009038:0.005413:0.003864:0.007728:0.005605:0.008128:0.004822:0.004998:0.008351:0.007377:0.005413:0.003864:0.009038:0.009405:0.004375:0.002475:0.009070:0.005301:0.008990:0.009070:0.005301:0.007984:0.006563:0.006563:0.004870:0.005413:0.009629:0.011768:0.008319:0.005557:0.009660:0.006978:0.005637:0.009165:0.008830:0.005381:0.005301:0.006770:0.005413:0.005381:0.008128:0.005237:0.008351:0.009213:0.003864:0.007377:0.004375
aims and we took the opportunity to refresh the :@0.489285:0.422549:0.837828:0.422549:0.837828:0.411965:0.489285:0.411965:0.007904:0.003864:0.013189:0.006563:0.005637:0.007808:0.008575:0.008990:0.005716:0.012183:0.008734:0.005637:0.005413:0.009357:0.009357:0.008144:0.004870:0.005413:0.009038:0.008160:0.006052:0.009357:0.009389:0.009389:0.009357:0.005557:0.005413:0.009038:0.009038:0.003864:0.005413:0.007728:0.004790:0.005413:0.009134:0.005637:0.005381:0.007984:0.004998:0.005174:0.007984:0.006563:0.008734:0.006052:0.005413:0.008702:0.008064:0.004375
strategy in 2019 to ensure continued  relevance.:@0.489285:0.437693:0.827992:0.437693:0.827992:0.427109:0.489285:0.427109:0.006770:0.005413:0.005381:0.008128:0.005237:0.008351:0.009213:0.007728:0.005557:0.003369:0.007904:0.006052:0.008990:0.009165:0.009070:0.009070:0.005637:0.005413:0.009134:0.005301:0.008351:0.008798:0.006770:0.008782:0.005557:0.008144:0.005637:0.007377:0.009181:0.009038:0.005413:0.003864:0.008830:0.009038:0.008112:0.009405:0.004375:0.002443:0.005381:0.008160:0.003864:0.008160:0.007473:0.007904:0.009038:0.007106:0.008160:0.003465
Irrespective of all the above achievements, the cost to the :@0.489705:0.459609:0.898750:0.459609:0.898750:0.449025:0.489705:0.449025:0.004247:0.005253:0.005301:0.007984:0.006563:0.008910:0.008064:0.006978:0.005205:0.003864:0.007138:0.007984:0.005637:0.009357:0.004758:0.005205:0.007058:0.003369:0.003369:0.006052:0.005413:0.008702:0.008064:0.005637:0.007904:0.009070:0.009070:0.007393:0.008064:0.005637:0.008128:0.007170:0.009038:0.003864:0.008351:0.007649:0.008351:0.013748:0.008351:0.009038:0.005413:0.006770:0.003465:0.005557:0.005413:0.009038:0.008160:0.005637:0.007138:0.008990:0.006563:0.005205:0.004790:0.005413:0.009134:0.004870:0.005413:0.008702:0.008064:0.004375
public purse of responding to clinical negligence continued :@0.489705:0.474754:0.908555:0.474754:0.908555:0.464169:0.489705:0.464169:0.009070:0.008734:0.009070:0.003864:0.003864:0.006978:0.005205:0.008990:0.008655:0.005301:0.006563:0.007984:0.005716:0.009357:0.004758:0.005637:0.005205:0.007984:0.006563:0.009070:0.008990:0.008734:0.008990:0.003864:0.008575:0.009070:0.005637:0.005413:0.009134:0.005205:0.007138:0.003864:0.003529:0.008655:0.003864:0.006978:0.007808:0.003864:0.006307:0.008734:0.008160:0.009165:0.003864:0.003864:0.008990:0.008160:0.008830:0.007138:0.008160:0.005637:0.007138:0.009165:0.009038:0.005158:0.003864:0.008830:0.008830:0.008160:0.009405:0.004375
to rise over the last year with damages payments under :@0.488949:0.490135:0.884980:0.490135:0.884980:0.479551:0.488949:0.479551:0.005126:0.008990:0.006052:0.004966:0.003529:0.006132:0.007569:0.005637:0.008990:0.007393:0.008064:0.005381:0.004870:0.005413:0.009038:0.008080:0.006052:0.003864:0.007649:0.006387:0.005126:0.004375:0.007728:0.008351:0.007952:0.005557:0.004375:0.011752:0.003864:0.005716:0.009325:0.006052:0.009405:0.008128:0.013397:0.008128:0.009405:0.008096:0.006770:0.005669:0.009389:0.007760:0.007728:0.013365:0.008160:0.009038:0.005158:0.006770:0.005589:0.009038:0.008607:0.009165:0.008160:0.005381:0.004375
secondary care clinical schemes increasing by  10.3% :@0.489285:0.505219:0.862435:0.505219:0.862435:0.494635:0.489285:0.494635:0.006770:0.008112:0.007377:0.009102:0.009038:0.009038:0.008128:0.005557:0.007489:0.004870:0.007138:0.007728:0.005381:0.007984:0.005637:0.007377:0.003545:0.003864:0.008495:0.003864:0.006978:0.007808:0.003864:0.005892:0.006770:0.007090:0.009038:0.008016:0.013525:0.008160:0.006770:0.005493:0.003864:0.008655:0.007058:0.005381:0.008160:0.007808:0.006563:0.003864:0.008575:0.009070:0.006467:0.008655:0.007058:0.004375:0.002523:0.009165:0.009165:0.003465:0.009229:0.013780:0.004375
to £1.775 billion and claimant and  NHS legal costs also :@0.488949:0.520363:0.881723:0.520363:0.881723:0.509779:0.488949:0.509779:0.005126:0.008990:0.006052:0.008990:0.009070:0.003465:0.009134:0.009070:0.008990:0.006467:0.008734:0.003609:0.003609:0.003609:0.003609:0.008655:0.008495:0.006467:0.007649:0.008495:0.008910:0.006387:0.007377:0.003864:0.007920:0.003864:0.013748:0.008128:0.009038:0.005413:0.005190:0.007649:0.008495:0.008910:0.004375:0.002523:0.010922:0.010331:0.007728:0.006052:0.003529:0.007649:0.008734:0.007569:0.003609:0.006052:0.007058:0.008990:0.006563:0.005126:0.006563:0.005637:0.007569:0.003609:0.006307:0.008734:0.004375
rising, the latter at a slower rate than the former. The :@0.489705:0.535745:0.868811:0.535745:0.868811:0.525161:0.489705:0.525161:0.005205:0.003864:0.006307:0.003864:0.008399:0.008990:0.003273:0.006052:0.005413:0.009038:0.008160:0.006052:0.003864:0.007728:0.005205:0.005205:0.008160:0.005381:0.005205:0.008128:0.005158:0.005301:0.006802:0.006052:0.006770:0.003864:0.009357:0.011545:0.008559:0.005557:0.005621:0.005301:0.007808:0.005126:0.007984:0.005205:0.005413:0.008782:0.008128:0.008766:0.005637:0.005413:0.009038:0.008160:0.005205:0.004710:0.009070:0.005381:0.013285:0.008064:0.005381:0.003465:0.006371:0.008160:0.008734:0.008064:0.004375
biggest single influence on our provision  remains the :@0.489705:0.550829:0.865202:0.550829:0.865202:0.540245:0.489705:0.540245:0.008990:0.003864:0.008910:0.008990:0.008064:0.006467:0.005126:0.005301:0.006563:0.003864:0.008399:0.008990:0.003864:0.007824:0.006052:0.003864:0.009038:0.004998:0.003864:0.009038:0.008112:0.009038:0.007185:0.008351:0.005509:0.008575:0.008319:0.006052:0.009070:0.009038:0.005333:0.005637:0.008990:0.005205:0.008830:0.007233:0.003609:0.006467:0.003609:0.008830:0.008575:0.004375:0.002427:0.005301:0.008064:0.013365:0.007904:0.003864:0.008655:0.006563:0.005205:0.005126:0.008655:0.007984:0.004375
long-term discount rates set by HM Treasury to place a :@0.489705:0.565913:0.877290:0.565913:0.877290:0.555328:0.489705:0.555328:0.003864:0.008830:0.008655:0.008990:0.006132:0.005126:0.007984:0.005381:0.013189:0.006052:0.009405:0.003864:0.006563:0.007377:0.009102:0.008830:0.009038:0.005158:0.005637:0.005381:0.007904:0.005205:0.008064:0.006563:0.005205:0.006563:0.007984:0.005205:0.005716:0.008655:0.007058:0.006052:0.010331:0.013030:0.005637:0.008064:0.005381:0.007984:0.007808:0.006467:0.008734:0.005381:0.007473:0.004870:0.005126:0.008990:0.006052:0.008910:0.003609:0.007649:0.006978:0.007904:0.005637:0.006467:0.004375
value in today's prices on  payments against claims that :@0.488528:0.581354:0.878189:0.581354:0.878189:0.570770:0.488528:0.570770:0.007649:0.008128:0.003864:0.008846:0.008351:0.005940:0.003273:0.007569:0.005637:0.005205:0.008990:0.008990:0.007728:0.007393:0.003673:0.006419:0.006052:0.008830:0.005301:0.003864:0.006802:0.007904:0.006467:0.005637:0.008399:0.008160:0.004375:0.002523:0.009165:0.007904:0.007728:0.013285:0.008160:0.008830:0.005205:0.006770:0.005589:0.008128:0.009181:0.008128:0.003641:0.009038:0.006595:0.005413:0.005094:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.004742:0.005413:0.009038:0.008128:0.005237:0.004375
we expect to make many years into the future. The 2021 :@0.488528:0.596439:0.892225:0.596439:0.892225:0.585855:0.488528:0.585855:0.012183:0.008734:0.005716:0.008160:0.007329:0.009389:0.008160:0.007377:0.005142:0.004870:0.005126:0.008990:0.006052:0.013445:0.007808:0.007728:0.008064:0.006052:0.013748:0.007936:0.009038:0.007728:0.003912:0.007728:0.007984:0.008128:0.005317:0.006770:0.006004:0.003864:0.008399:0.005126:0.008830:0.005301:0.005413:0.008702:0.008064:0.005205:0.004998:0.009038:0.005413:0.009213:0.005557:0.008351:0.003465:0.006403:0.008367:0.008862:0.008351:0.005509:0.007984:0.008160:0.008064:0.008064:0.004375
discount rate reductions have increased the forward :@0.489285:0.611583:0.859097:0.611583:0.859097:0.600999:0.489285:0.600999:0.009405:0.003864:0.006563:0.007377:0.009102:0.008830:0.009038:0.005158:0.005637:0.005301:0.007808:0.005126:0.007984:0.006052:0.005381:0.008064:0.009165:0.008830:0.007377:0.005062:0.003864:0.008990:0.008830:0.006770:0.005924:0.008655:0.007649:0.007313:0.007904:0.006052:0.003864:0.008575:0.007058:0.005381:0.008160:0.007808:0.006563:0.008064:0.009070:0.005637:0.005413:0.008702:0.008064:0.005205:0.004998:0.009357:0.005557:0.011545:0.008383:0.005557:0.009405:0.004375
provision by £42.6 billion to £128.6 billion. This is an :@0.489705:0.626964:0.864787:0.626964:0.864787:0.616380:0.489705:0.616380:0.008990:0.005205:0.008830:0.007233:0.003609:0.006467:0.003609:0.008830:0.008575:0.006467:0.008655:0.007058:0.005637:0.008990:0.009165:0.009070:0.003465:0.009229:0.006052:0.008734:0.003609:0.003609:0.003609:0.003609:0.008655:0.008495:0.006052:0.005126:0.008990:0.006052:0.009165:0.009165:0.009070:0.009165:0.003465:0.009229:0.006052:0.008830:0.003864:0.003529:0.003864:0.003529:0.008830:0.008655:0.003273:0.006467:0.008367:0.008607:0.003864:0.006563:0.005637:0.003194:0.005716:0.005637:0.007233:0.008064:0.004375
accounting provision that will further change with future :@0.489285:0.642049:0.893859:0.642049:0.893859:0.631465:0.489285:0.631465:0.008128:0.007170:0.007377:0.009102:0.008830:0.009038:0.005158:0.003864:0.008734:0.009405:0.006738:0.008990:0.005205:0.008830:0.007233:0.003609:0.006467:0.003609:0.008830:0.008575:0.005637:0.005413:0.009038:0.008319:0.005413:0.004838:0.011545:0.003864:0.003864:0.003864:0.005525:0.004998:0.009373:0.005557:0.005413:0.009373:0.008351:0.005764:0.005205:0.007377:0.009038:0.007952:0.009038:0.009197:0.008351:0.004758:0.011768:0.003864:0.005716:0.009325:0.005637:0.004998:0.009038:0.005205:0.009038:0.005557:0.008096:0.004375
rate changes. Another important figure to focus on is the :@0.489705:0.657193:0.897936:0.657193:0.897936:0.646609:0.489705:0.646609:0.005301:0.007808:0.005126:0.007984:0.005637:0.007377:0.008846:0.008128:0.008686:0.009405:0.008080:0.006770:0.003225:0.006052:0.010507:0.009038:0.009708:0.005637:0.009245:0.008655:0.005557:0.005876:0.003864:0.013445:0.009389:0.009181:0.005557:0.005205:0.008128:0.008846:0.005413:0.004758:0.004998:0.003864:0.009213:0.009038:0.005557:0.008096:0.005205:0.005126:0.008990:0.005301:0.004998:0.009357:0.007377:0.009038:0.006770:0.005158:0.008575:0.008399:0.006467:0.003194:0.005637:0.005301:0.005126:0.008655:0.007984:0.004375
provision for CNST for claims arising from incidents in :@0.489705:0.672574:0.870104:0.672574:0.870104:0.661990:0.489705:0.661990:0.008990:0.005205:0.008830:0.007233:0.003609:0.006467:0.003609:0.008830:0.008575:0.005637:0.004998:0.009549:0.005557:0.005285:0.009884:0.011720:0.008479:0.008367:0.004758:0.004998:0.009357:0.005557:0.005126:0.007138:0.003864:0.007824:0.003864:0.013365:0.006770:0.005158:0.007649:0.005301:0.003864:0.006227:0.003864:0.008495:0.008990:0.006052:0.004790:0.005557:0.008990:0.013365:0.006387:0.003864:0.008734:0.007138:0.003864:0.009165:0.008351:0.008702:0.005413:0.006515:0.005637:0.003114:0.007393:0.004375
2021/22, which is £13.3 billion, a figure we have referred :@0.489285:0.687659:0.898761:0.687659:0.898761:0.677074:0.489285:0.677074:0.008607:0.008958:0.008830:0.008910:0.006227:0.008990:0.008910:0.003465:0.005700:0.011545:0.009389:0.003864:0.007569:0.009245:0.006467:0.003194:0.005637:0.006052:0.008910:0.009070:0.008990:0.003465:0.009134:0.006387:0.009070:0.003864:0.003529:0.003864:0.003529:0.008910:0.008734:0.003273:0.006467:0.006898:0.005637:0.004998:0.003864:0.009213:0.009038:0.005557:0.008096:0.004790:0.012183:0.008830:0.006052:0.008734:0.007728:0.007393:0.007984:0.006052:0.005205:0.007904:0.004790:0.007904:0.005301:0.005301:0.007984:0.008910:0.004375
to previously as the  \annual cost of harm\.  Removing :@0.488949:0.702803:0.872525:0.702803:0.872525:0.692219:0.488949:0.692219:0.005126:0.008990:0.006052:0.009070:0.005301:0.007984:0.007313:0.003864:0.008734:0.008655:0.006563:0.003864:0.007233:0.005205:0.007728:0.006387:0.004870:0.005413:0.009038:0.008080:0.004375:0.002523:0.006259:0.008367:0.009245:0.009038:0.009373:0.008128:0.004056:0.006052:0.007058:0.008990:0.006563:0.005205:0.005637:0.008990:0.004790:0.006052:0.009325:0.008399:0.005796:0.014371:0.006467:0.003465:0.004375:0.003417:0.009070:0.007904:0.013110:0.008830:0.007233:0.003864:0.008495:0.008910:0.004375
the effect of the HM Treasury discount rate change :@0.488949:0.718184:0.852694:0.718184:0.852694:0.707599:0.488949:0.707599:0.005413:0.008702:0.008064:0.005637:0.008351:0.004998:0.004998:0.008351:0.007377:0.005413:0.005301:0.009357:0.004758:0.004790:0.005413:0.009038:0.008160:0.006467:0.010507:0.013285:0.005637:0.008064:0.005301:0.007984:0.007808:0.006387:0.008655:0.005301:0.007393:0.005205:0.009405:0.003864:0.006563:0.007377:0.009102:0.008830:0.009038:0.005158:0.005637:0.005301:0.007808:0.005126:0.007984:0.005637:0.007377:0.008846:0.008128:0.008686:0.009405:0.007984:0.004375
translates this figure to £8.7 billion which  is comparable :@0.488949:0.733268:0.887807:0.733268:0.887807:0.722683:0.488949:0.722683:0.005413:0.005557:0.008128:0.009038:0.006483:0.003864:0.008128:0.005237:0.008351:0.006770:0.004790:0.005413:0.008782:0.003864:0.006563:0.004790:0.004998:0.003864:0.009213:0.009038:0.005557:0.008096:0.005301:0.005126:0.008990:0.006052:0.008830:0.008990:0.003465:0.008974:0.006387:0.008734:0.003609:0.003609:0.003609:0.003609:0.008655:0.008495:0.005716:0.011545:0.009293:0.003864:0.007569:0.009245:0.004375:0.002523:0.003194:0.005637:0.005301:0.007377:0.009181:0.013525:0.009165:0.008128:0.005317:0.008128:0.009102:0.003864:0.008064:0.004375
to previous years, while remaining a very significant sum.:@0.488949:0.748351:0.889595:0.748351:0.889595:0.737767:0.488949:0.737767:0.005126:0.008990:0.006052:0.008990:0.005301:0.007904:0.007313:0.003864:0.008734:0.008655:0.006467:0.004870:0.007728:0.008160:0.008128:0.005557:0.006563:0.003465:0.005525:0.011848:0.009325:0.003864:0.004040:0.008351:0.006195:0.005381:0.008064:0.013365:0.007904:0.003864:0.008655:0.003864:0.008734:0.009165:0.006052:0.006802:0.005301:0.007649:0.008351:0.005349:0.007728:0.004790:0.006770:0.003864:0.009405:0.009038:0.003864:0.004998:0.003864:0.007106:0.008128:0.009038:0.005413:0.005158:0.006563:0.008655:0.013285:0.003465
The key contributor to this is the cost of maternity :@0.488932:0.770335:0.847088:0.770335:0.847088:0.759751:0.488932:0.759751:0.008160:0.008734:0.008064:0.006052:0.007569:0.008064:0.007393:0.005205:0.007377:0.009357:0.009038:0.005237:0.005557:0.003864:0.009389:0.008750:0.005413:0.009357:0.005317:0.004870:0.005413:0.009134:0.004790:0.005413:0.008782:0.003864:0.006563:0.005637:0.003194:0.005716:0.005205:0.005413:0.008702:0.008064:0.005637:0.007377:0.008926:0.006770:0.005158:0.005301:0.009357:0.004758:0.005637:0.013748:0.007760:0.005413:0.008112:0.005557:0.008814:0.003864:0.005205:0.007728:0.004375
related claims which make up 62%  of secondary care :@0.489688:0.785716:0.871253:0.785716:0.871253:0.775131:0.489688:0.775131:0.005205:0.007904:0.003609:0.007728:0.005046:0.007984:0.008910:0.006052:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.004375:0.011720:0.009325:0.003864:0.007649:0.009325:0.006467:0.013748:0.007760:0.007936:0.008032:0.006052:0.008319:0.008655:0.005637:0.009325:0.009501:0.014291:0.004375:0.002427:0.009357:0.004758:0.005301:0.006770:0.008112:0.007377:0.009102:0.009038:0.009038:0.008128:0.005557:0.007489:0.005205:0.006978:0.007649:0.005301:0.007904:0.004375
clinical claims by value and  12%  by volume,  hence our :@0.489268:0.800860:0.879328:0.800860:0.879328:0.790276:0.489268:0.790276:0.006978:0.003864:0.003529:0.008575:0.003864:0.006898:0.007808:0.003864:0.005892:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005493:0.008655:0.007058:0.004375:0.007649:0.008128:0.003864:0.009038:0.008128:0.005637:0.007649:0.008495:0.008910:0.004375:0.003689:0.008910:0.008990:0.013525:0.004375:0.002523:0.008655:0.007058:0.004375:0.007649:0.009357:0.003864:0.009038:0.013748:0.008351:0.003289:0.004375:0.002523:0.008830:0.008160:0.008734:0.007377:0.008000:0.005716:0.008990:0.008655:0.005301:0.004375
continued focus on supporting improvements in maternity :@0.489268:0.816004:0.905531:0.816004:0.905531:0.805420:0.489268:0.805420:0.007138:0.009165:0.009038:0.005158:0.003864:0.008830:0.008830:0.008160:0.009405:0.005477:0.004998:0.009357:0.007377:0.009038:0.006770:0.005653:0.008575:0.008319:0.006052:0.006563:0.008734:0.009165:0.009165:0.009070:0.005381:0.005205:0.003864:0.008734:0.009165:0.006467:0.003864:0.013748:0.009022:0.005557:0.009150:0.007649:0.008064:0.013525:0.008160:0.009038:0.005158:0.006770:0.005589:0.003273:0.007569:0.006467:0.013748:0.007936:0.005413:0.008351:0.005317:0.009038:0.003864:0.005413:0.007489:0.004375
care and the magnification of this priority within our :@0.489268:0.831326:0.863216:0.831326:0.863216:0.820741:0.489268:0.820741:0.007058:0.007649:0.005301:0.007904:0.005637:0.007808:0.008575:0.008990:0.005637:0.005413:0.009038:0.008160:0.006052:0.013525:0.008128:0.009181:0.009038:0.003864:0.004998:0.003864:0.007154:0.008128:0.005237:0.003864:0.009357:0.009038:0.005892:0.009357:0.004758:0.004870:0.005413:0.008702:0.003864:0.006563:0.005716:0.009165:0.005301:0.003864:0.008830:0.005301:0.003864:0.005046:0.007393:0.004375:0.011848:0.003864:0.005637:0.009038:0.004072:0.009245:0.006052:0.008990:0.008655:0.005301:0.004375
new strategy.  Our Early Notification Scheme is providing :@0.489688:0.846470:0.887380:0.846470:0.887380:0.835885:0.489688:0.835885:0.009245:0.008351:0.011896:0.005205:0.006387:0.005046:0.005205:0.007728:0.005126:0.007904:0.008910:0.007313:0.003273:0.004375:0.002427:0.011848:0.009038:0.005333:0.006052:0.007728:0.007808:0.005301:0.003864:0.007233:0.005637:0.011513:0.009070:0.005413:0.003657:0.004790:0.003864:0.007058:0.007904:0.005205:0.003864:0.009086:0.008830:0.006052:0.008479:0.007377:0.008686:0.008351:0.013413:0.008160:0.006052:0.003194:0.005716:0.005637:0.008830:0.005205:0.008830:0.007233:0.003609:0.008910:0.003609:0.008575:0.008910:0.004375
contemporary safety feedback for the NHS (rather than :@0.489268:0.861555:0.882170:0.861555:0.882170:0.850970:0.489268:0.850970:0.007377:0.009357:0.009038:0.005237:0.008351:0.013748:0.009165:0.009357:0.005557:0.008128:0.005557:0.007728:0.004679:0.006770:0.008128:0.004998:0.008175:0.005413:0.007728:0.004375:0.004998:0.008575:0.008351:0.009405:0.009645:0.008128:0.007377:0.008112:0.004790:0.004998:0.009549:0.005557:0.004950:0.005413:0.008702:0.008064:0.006052:0.011002:0.010507:0.007904:0.005637:0.004822:0.005557:0.008128:0.005190:0.009038:0.008351:0.005301:0.004870:0.005126:0.008830:0.007904:0.008830:0.004375
delayed by several years following a mature claim) and :@0.489268:0.876937:0.876869:0.876937:0.876869:0.866352:0.489268:0.866352:0.008990:0.007984:0.003864:0.007649:0.007393:0.007984:0.008990:0.006467:0.008655:0.007058:0.005301:0.006563:0.007904:0.007313:0.007904:0.005301:0.007728:0.003864:0.005046:0.007728:0.007984:0.008128:0.005317:0.006770:0.005253:0.004998:0.009357:0.003864:0.003864:0.009181:0.011545:0.003864:0.009038:0.009165:0.006467:0.006898:0.006467:0.013445:0.007808:0.005413:0.008623:0.005381:0.008064:0.005716:0.007138:0.003864:0.007728:0.003864:0.013365:0.004822:0.005605:0.007569:0.008319:0.008655:0.004375
supporting families better with earlier admissions of :@0.489268:0.892081:0.858761:0.892081:0.858761:0.881497:0.489268:0.881497:0.006563:0.008734:0.009165:0.009165:0.009070:0.005381:0.005205:0.003864:0.008734:0.009165:0.005637:0.004998:0.008128:0.013748:0.003864:0.003864:0.003864:0.008096:0.006770:0.005589:0.009165:0.008160:0.005413:0.005413:0.008000:0.005557:0.004375:0.011545:0.004072:0.005637:0.009325:0.006052:0.008160:0.008128:0.005317:0.003864:0.003864:0.007984:0.005557:0.005110:0.008128:0.009102:0.013365:0.003864:0.006563:0.006563:0.003864:0.009086:0.008734:0.006770:0.005078:0.008910:0.004790:0.004375
liability and  interim payments where appropriate.:@0.489688:0.907165:0.834064:0.907165:0.834064:0.896580:0.489688:0.896580:0.003609:0.003864:0.007569:0.008910:0.003864:0.003529:0.003864:0.005046:0.007393:0.005205:0.007649:0.008495:0.008910:0.004375:0.002427:0.003864:0.008575:0.005205:0.007984:0.005381:0.003864:0.013110:0.006467:0.009165:0.007904:0.007728:0.013285:0.008160:0.008830:0.005413:0.006515:0.004870:0.011545:0.009389:0.008351:0.005764:0.008351:0.005764:0.008128:0.009102:0.009165:0.005381:0.009070:0.009165:0.005381:0.003864:0.007904:0.005205:0.008351:0.003465
https://resolution.nhs. uk/2022/05/19/nhs-resolution-strateav-to-2025-published/:@0.055299:0.967662:0.513316:0.967662:0.513316:0.959306:0.055299:0.959306:0.007312:0.004273:0.004273:0.007412:0.005345:0.002736:0.004916:0.004916:0.004387:0.006593:0.005345:0.007387:0.003051:0.007349:0.004273:0.003051:0.007387:0.007312:0.002736:0.007135:0.007135:0.005521:0.002736:0.002055:0.007135:0.006265:0.004916:0.006795:0.006795:0.006795:0.006795:0.004916:0.006795:0.006795:0.004916:0.006971:0.006795:0.004916:0.007362:0.007135:0.005559:0.005042:0.004387:0.006795:0.005345:0.007601:0.003051:0.007135:0.004273:0.003051:0.007614:0.007135:0.005219:0.005345:0.004273:0.004589:0.006417:0.004513:0.006593:0.006417:0.006240:0.005042:0.004450:0.007387:0.005219:0.006795:0.006984:0.006795:0.006795:0.005232:0.007412:0.007135:0.007728:0.003051:0.003051:0.005345:0.007135:0.006795:0.007425:0.004916