NHS Resolution :@0.116836:0.056159:0.216805:0.056159:0.216805:0.047246:0.116836:0.047246:0.009562:0.009320:0.006889:0.004862:0.008555:0.007265:0.005573:0.007977:0.003814:0.007762:0.005224:0.003586:0.007977:0.007897:0.003707
Annual report and accounts 2021/22:@0.288063:0.056159:0.513492:0.056159:0.513492:0.047246:0.288063:0.047246:0.009226:0.008138:0.008058:0.008138:0.007212:0.003519:0.005627:0.004956:0.007306:0.008219:0.008232:0.004862:0.004553:0.005009:0.006836:0.007601:0.007722:0.005211:0.006836:0.006419:0.006204:0.008152:0.007803:0.007601:0.004741:0.005694:0.004539:0.006876:0.006970:0.006876:0.006970:0.005036:0.007051:0.007239
The Maternity Incentive Scheme continues to mature :@0.096273:0.170561:0.472861:0.170561:0.472861:0.159976:0.096273:0.159976:0.008357:0.008596:0.008054:0.006459:0.014321:0.007830:0.005406:0.008341:0.005550:0.009026:0.003859:0.005406:0.007479:0.005630:0.004242:0.008516:0.007129:0.007974:0.008723:0.005199:0.003859:0.007224:0.007974:0.005630:0.008468:0.007368:0.008676:0.008341:0.013396:0.008149:0.005709:0.007368:0.009345:0.009026:0.005231:0.003859:0.009026:0.008851:0.008341:0.006762:0.004705:0.005406:0.009026:0.005709:0.013428:0.007798:0.005406:0.008612:0.005374:0.008054:0.004370
and develop, driving and assuring the delivery of :@0.096693:0.185646:0.442709:0.185646:0.442709:0.175061:0.096693:0.175061:0.007639:0.008484:0.008899:0.006044:0.009154:0.008149:0.007463:0.008341:0.003668:0.009154:0.009154:0.003461:0.006283:0.008899:0.005295:0.003859:0.007049:0.003859:0.008484:0.008899:0.006044:0.007798:0.008644:0.008979:0.006044:0.007894:0.006459:0.006554:0.008644:0.005374:0.003859:0.008564:0.009058:0.005630:0.005406:0.009026:0.008149:0.005630:0.009058:0.008054:0.003859:0.003524:0.007384:0.008054:0.005374:0.007463:0.005199:0.008899:0.004784:0.004370
a range of safety related actions, determined by :@0.096693:0.201087:0.437924:0.201087:0.437924:0.190502:0.096693:0.190502:0.006889:0.006379:0.005295:0.007894:0.008723:0.009154:0.008054:0.005630:0.009345:0.004752:0.005295:0.006762:0.007846:0.004992:0.008101:0.005406:0.007527:0.005709:0.005199:0.007894:0.003604:0.007719:0.005039:0.007974:0.008899:0.006379:0.008117:0.007081:0.005406:0.003859:0.009026:0.009026:0.006507:0.003461:0.006363:0.009154:0.008149:0.005406:0.008101:0.005550:0.013412:0.003859:0.008723:0.008341:0.009122:0.006379:0.008388:0.006969:0.004370
a multiagency expert group,  by all providers.:@0.096693:0.216172:0.407991:0.216172:0.407991:0.205587:0.096693:0.205587:0.006889:0.006379:0.013731:0.008676:0.003859:0.005406:0.003668:0.008117:0.009090:0.008341:0.008787:0.007368:0.007719:0.005135:0.008149:0.007320:0.009042:0.008341:0.005342:0.005406:0.005167:0.009154:0.005374:0.009154:0.009026:0.009026:0.003461:0.004370:0.002408:0.008644:0.007049:0.004864:0.007224:0.003445:0.003445:0.006379:0.008979:0.005295:0.008899:0.007304:0.003859:0.008819:0.007974:0.005295:0.006459:0.003461
Also encouraging is that the number of Clinical :@0.095854:0.237552:0.432588:0.237552:0.432588:0.226968:0.095854:0.226968:0.010286:0.003859:0.006762:0.009345:0.005247:0.008149:0.009026:0.007176:0.009345:0.009026:0.005295:0.008117:0.009170:0.003859:0.009026:0.009186:0.006459:0.003190:0.005709:0.004784:0.005406:0.009361:0.008309:0.005406:0.005008:0.005406:0.008691:0.008054:0.006044:0.009026:0.008771:0.013731:0.009106:0.008341:0.005550:0.005071:0.009345:0.004752:0.005295:0.009648:0.003859:0.003859:0.008564:0.003859:0.007129:0.008117:0.003636:0.004370
Negligence Scheme for Trusts (CNST) claims reported to :@0.097113:0.252637:0.492678:0.252637:0.492678:0.242053:0.097113:0.242053:0.011578:0.008054:0.009058:0.003859:0.003524:0.009058:0.008054:0.008644:0.007129:0.007974:0.005630:0.008468:0.007368:0.008676:0.008341:0.013396:0.008149:0.005199:0.004992:0.009345:0.005550:0.004705:0.007974:0.005199:0.008484:0.006379:0.005039:0.006379:0.005709:0.004609:0.009569:0.011674:0.008468:0.008069:0.004816:0.005167:0.007129:0.003859:0.007814:0.003859:0.013348:0.006762:0.005582:0.005374:0.008054:0.008979:0.008899:0.005295:0.005199:0.007974:0.008979:0.005709:0.005119:0.008979:0.004370
us has remained essentially static over recent years, with :@0.097113:0.267722:0.495357:0.267722:0.495357:0.257137:0.097113:0.257137:0.008054:0.006044:0.006044:0.008564:0.007639:0.006379:0.006044:0.005550:0.007878:0.013268:0.007894:0.003859:0.008484:0.008054:0.009058:0.006044:0.008054:0.006762:0.006507:0.008149:0.008819:0.005406:0.003859:0.007862:0.003859:0.003859:0.007384:0.005199:0.006762:0.005406:0.007814:0.005406:0.003652:0.007368:0.004720:0.008979:0.007384:0.008054:0.005374:0.005630:0.005550:0.008054:0.007368:0.008069:0.008819:0.005406:0.004370:0.007719:0.008101:0.008117:0.005550:0.006554:0.003461:0.005518:0.011530:0.003859:0.005677:0.009026:0.004370
a rate reduction when standardised against growing NHS :@0.096693:0.283163:0.503565:0.283163:0.503565:0.272579:0.096693:0.272579:0.006889:0.006379:0.005199:0.007719:0.005039:0.007894:0.006044:0.005295:0.007974:0.009154:0.008819:0.007129:0.005199:0.003859:0.008979:0.008819:0.005295:0.011833:0.009313:0.008564:0.009313:0.006044:0.006762:0.005151:0.008117:0.008580:0.009154:0.008117:0.005231:0.009154:0.003859:0.006459:0.008149:0.009154:0.006044:0.008117:0.009170:0.008117:0.003636:0.009026:0.006586:0.005406:0.005087:0.009393:0.005550:0.009058:0.011530:0.003668:0.008819:0.009393:0.006634:0.010749:0.010238:0.007639:0.004370
activity.  In 2021/22 there was a reduction of 534 clinical :@0.096693:0.298248:0.493837:0.298248:0.493837:0.287664:0.096693:0.287664:0.007719:0.006889:0.005119:0.003604:0.007129:0.003604:0.005039:0.007224:0.003190:0.004370:0.002520:0.003524:0.007384:0.006379:0.008596:0.008867:0.008596:0.008771:0.006220:0.008596:0.008771:0.005709:0.005199:0.009026:0.008006:0.005550:0.008054:0.004784:0.012168:0.008564:0.007129:0.005630:0.006794:0.006459:0.005374:0.007974:0.009058:0.008723:0.007129:0.005199:0.003859:0.008819:0.008723:0.006044:0.009345:0.004752:0.006044:0.008596:0.008867:0.008596:0.005757:0.007049:0.003859:0.003445:0.008484:0.003604:0.006969:0.007719:0.003604:0.004370
claims (or 5%) compared to the previous year. We see :@0.096693:0.313333:0.480616:0.313333:0.480616:0.302749:0.096693:0.302749:0.007368:0.003540:0.007798:0.003859:0.013173:0.006554:0.005199:0.004609:0.009058:0.005295:0.006044:0.009234:0.014177:0.005199:0.005630:0.007368:0.008915:0.013428:0.009058:0.007894:0.005374:0.008149:0.009154:0.005630:0.005406:0.009122:0.004784:0.005406:0.009026:0.008149:0.006044:0.009058:0.005295:0.007974:0.007304:0.003859:0.008819:0.008723:0.006554:0.004370:0.007304:0.007798:0.007639:0.005199:0.003190:0.006044:0.014895:0.008341:0.005725:0.006379:0.007719:0.007719:0.004370
this as likely to be related to restrictions caused by the :@0.096273:0.328773:0.480149:0.328773:0.480149:0.318189:0.096273:0.318189:0.005199:0.008723:0.003859:0.006379:0.005630:0.007463:0.006299:0.006044:0.003859:0.003524:0.007463:0.007974:0.003859:0.007129:0.004784:0.005119:0.008979:0.006044:0.008564:0.007559:0.006044:0.005199:0.007894:0.003604:0.007719:0.005039:0.007974:0.008899:0.005709:0.005406:0.009026:0.005709:0.005295:0.008054:0.006554:0.005199:0.005374:0.003859:0.007049:0.005406:0.003652:0.009058:0.008819:0.006554:0.005709:0.007049:0.007719:0.008723:0.006554:0.007974:0.009058:0.006459:0.008644:0.007049:0.004864:0.005406:0.008691:0.008054:0.004370
pandemic and we consequently expect to see an increase :@0.097113:0.343858:0.505165:0.343858:0.505165:0.333274:0.097113:0.333274:0.009377:0.007830:0.009026:0.009106:0.008149:0.013508:0.003859:0.007368:0.005055:0.007639:0.008484:0.008899:0.005630:0.012168:0.008819:0.005630:0.007368:0.009170:0.009026:0.006586:0.008341:0.009202:0.009026:0.008341:0.008819:0.005406:0.003859:0.007527:0.005199:0.008149:0.007320:0.009042:0.008341:0.007017:0.005406:0.005087:0.005119:0.008979:0.005709:0.006299:0.007719:0.007719:0.005630:0.007639:0.008484:0.006459:0.003859:0.008644:0.007049:0.005295:0.008054:0.007719:0.006554:0.007974:0.004370
in levels in future.  However, the additional claims impact :@0.097113:0.358943:0.497988:0.358943:0.497988:0.348358:0.097113:0.348358:0.003269:0.007559:0.006459:0.003859:0.007719:0.007224:0.007894:0.003604:0.006379:0.005630:0.003269:0.007639:0.005630:0.004992:0.009026:0.005406:0.009202:0.005550:0.008341:0.003461:0.004370:0.003205:0.010908:0.008979:0.011163:0.008054:0.007384:0.008054:0.005374:0.003461:0.005933:0.005406:0.008691:0.008054:0.005630:0.008117:0.009010:0.009058:0.003859:0.005199:0.003859:0.008979:0.008819:0.007798:0.003859:0.006379:0.007368:0.003540:0.007798:0.003859:0.013173:0.006554:0.005630:0.003859:0.013348:0.009058:0.008117:0.007081:0.005406:0.004370
of actions taken by the NHS to manage the pandemic :@0.096693:0.374384:0.480361:0.374384:0.480361:0.363800:0.096693:0.363800:0.008899:0.004784:0.005630:0.008117:0.007081:0.005406:0.003652:0.009058:0.008819:0.006762:0.004736:0.005406:0.007942:0.007926:0.008341:0.009026:0.006427:0.008644:0.007129:0.004784:0.005406:0.009026:0.008149:0.006044:0.010908:0.010414:0.007719:0.005199:0.005119:0.008979:0.006044:0.013508:0.007894:0.009026:0.007846:0.009154:0.008149:0.005295:0.005406:0.009026:0.008149:0.006044:0.009377:0.007830:0.009026:0.009106:0.008149:0.013508:0.003859:0.007368:0.004370
are difficult to predict and will unfold over time as the :@0.096693:0.389469:0.479723:0.389469:0.479723:0.378885:0.096693:0.378885:0.007559:0.005199:0.007798:0.005630:0.009393:0.003859:0.004800:0.004992:0.003859:0.007368:0.009026:0.003859:0.005231:0.004864:0.005406:0.009026:0.005709:0.009058:0.005374:0.007974:0.009058:0.003859:0.006969:0.005199:0.005199:0.007798:0.008644:0.008979:0.005199:0.011530:0.003859:0.003859:0.003859:0.006682:0.008723:0.008644:0.004992:0.008851:0.003859:0.008899:0.006379:0.008979:0.007384:0.008149:0.005374:0.004784:0.005406:0.003652:0.013428:0.008149:0.005630:0.007463:0.006204:0.005295:0.005119:0.008644:0.007974:0.004370
average lag from an  incident occurring to a claim being :@0.096693:0.404554:0.490217:0.404554:0.490217:0.393970:0.096693:0.393970:0.008117:0.007320:0.008054:0.005374:0.007894:0.009154:0.008054:0.006044:0.003524:0.007384:0.008484:0.005630:0.004784:0.005550:0.009138:0.013508:0.006044:0.007463:0.008309:0.004370:0.002424:0.003859:0.009026:0.007001:0.003859:0.009154:0.008341:0.008691:0.005406:0.005087:0.008979:0.007129:0.007129:0.008723:0.005374:0.005374:0.003859:0.008723:0.009154:0.006044:0.005119:0.008979:0.005630:0.006889:0.006044:0.007129:0.003859:0.007559:0.003859:0.013013:0.006459:0.008644:0.007719:0.003604:0.008388:0.008723:0.004370
lodged is around three years.  Our overall clinical claims :@0.097113:0.419994:0.485852:0.419994:0.485852:0.409410:0.097113:0.409410:0.003859:0.008644:0.008819:0.008819:0.007798:0.008819:0.006379:0.003190:0.005709:0.005630:0.008117:0.005231:0.008979:0.008723:0.008644:0.009058:0.006044:0.005199:0.009026:0.005327:0.008149:0.008149:0.004864:0.007719:0.007974:0.008117:0.005231:0.006762:0.003221:0.004370:0.002520:0.011833:0.009026:0.005327:0.005199:0.008819:0.007224:0.007974:0.005295:0.007639:0.003859:0.003524:0.006044:0.006969:0.003859:0.003524:0.008564:0.003859:0.006889:0.007798:0.003859:0.006299:0.007049:0.003859:0.007559:0.003859:0.013013:0.006554:0.004370
and incidents reported has sharply increased,  but this is :@0.096693:0.435079:0.489834:0.435079:0.489834:0.424495:0.096693:0.424495:0.007639:0.008484:0.008899:0.006379:0.003859:0.008723:0.007129:0.003859:0.009154:0.008341:0.008691:0.005406:0.006507:0.005630:0.005295:0.007974:0.009058:0.008979:0.005295:0.005199:0.007974:0.009058:0.006459:0.008644:0.007719:0.006554:0.005295:0.006762:0.008596:0.007894:0.005374:0.009154:0.003859:0.007479:0.005630:0.003859:0.008723:0.007129:0.005374:0.008341:0.007782:0.006762:0.008006:0.009154:0.003461:0.004370:0.002408:0.009058:0.008723:0.005199:0.004784:0.005199:0.008723:0.003859:0.006379:0.006044:0.003110:0.005374:0.004370
predominantly due to NHS Resolution now managing :@0.097113:0.450223:0.476921:0.450223:0.476921:0.439639:0.097113:0.439639:0.009377:0.005550:0.008069:0.009393:0.008994:0.013508:0.003859:0.008819:0.008117:0.008755:0.005406:0.003652:0.007719:0.004705:0.009058:0.008644:0.008054:0.005295:0.005406:0.009122:0.005630:0.010908:0.010318:0.007719:0.006459:0.009234:0.007974:0.006554:0.008979:0.003859:0.008484:0.005406:0.003572:0.008979:0.008723:0.006379:0.009313:0.009569:0.011753:0.005630:0.013268:0.007719:0.008819:0.007894:0.009058:0.003859:0.008723:0.009154:0.004370
primary care claims that were previously the responsibility :@0.097113:0.465604:0.505085:0.465604:0.505085:0.455020:0.097113:0.455020:0.009377:0.005231:0.003859:0.013173:0.007894:0.005374:0.007463:0.005199:0.006969:0.007639:0.005295:0.007894:0.005709:0.007129:0.003859:0.007814:0.003859:0.013348:0.006762:0.004736:0.005406:0.009361:0.008309:0.005406:0.004577:0.011753:0.008341:0.005757:0.008341:0.006092:0.008979:0.005374:0.007974:0.007384:0.003859:0.008819:0.008723:0.006554:0.003859:0.007304:0.004864:0.005406:0.008691:0.008054:0.006044:0.005550:0.007958:0.006554:0.009058:0.008979:0.008723:0.006459:0.003859:0.008899:0.003859:0.003524:0.003859:0.005039:0.007463:0.004370
of other bodies, which has also required growth in our :@0.096693:0.480689:0.485432:0.480689:0.485432:0.470105:0.096693:0.470105:0.008899:0.004784:0.005630:0.009345:0.005406:0.008660:0.008341:0.005342:0.005630:0.008979:0.008899:0.008979:0.003859:0.007814:0.006554:0.003269:0.005630:0.011833:0.009313:0.003859:0.007639:0.009313:0.006379:0.008564:0.007639:0.006379:0.005630:0.007894:0.003859:0.006299:0.008979:0.005630:0.005199:0.007894:0.008899:0.008644:0.003859:0.005119:0.007894:0.008899:0.006044:0.009393:0.005550:0.009154:0.011530:0.005406:0.009026:0.006347:0.003269:0.007639:0.006459:0.008979:0.008644:0.005295:0.004370
staff numbers to provide these new, additional services.:@0.096693:0.495774:0.486086:0.495774:0.486086:0.485189:0.096693:0.485189:0.006762:0.005406:0.008117:0.004992:0.004992:0.005566:0.009026:0.008691:0.013428:0.009058:0.008341:0.005263:0.006762:0.005151:0.005119:0.008979:0.006044:0.008899:0.005295:0.008819:0.007224:0.003859:0.008723:0.007894:0.005295:0.005199:0.009026:0.008006:0.006762:0.008006:0.006044:0.009026:0.008341:0.011530:0.003461:0.005917:0.008117:0.009010:0.009058:0.003859:0.005199:0.003859:0.008979:0.008819:0.007798:0.003859:0.006379:0.006379:0.007894:0.005295:0.007304:0.003859:0.006889:0.007894:0.006459:0.003461
Our wider performance analysis is set out from page 29.:@0.096693:0.517217:0.492066:0.517217:0.492066:0.506633:0.096693:0.506633:0.011578:0.008819:0.005374:0.004370:0.011993:0.003859:0.009744:0.008644:0.005550:0.005789:0.009377:0.008165:0.005550:0.004992:0.009345:0.005550:0.013731:0.007830:0.009026:0.007368:0.008117:0.005630:0.007894:0.008723:0.007894:0.003859:0.007479:0.006554:0.003859:0.006554:0.005630:0.003190:0.005709:0.005630:0.006379:0.007894:0.005119:0.005199:0.009154:0.009026:0.005151:0.004864:0.004992:0.005550:0.009010:0.013508:0.006379:0.008979:0.007639:0.008979:0.007894:0.005630:0.008596:0.008596:0.003461
It identifies that the majority of our key performance :@0.097113:0.532302:0.470893:0.532302:0.470893:0.521718:0.097113:0.521718:0.003604:0.004449:0.005630:0.003859:0.008979:0.008054:0.008819:0.005199:0.003859:0.004784:0.003859:0.007974:0.006762:0.005151:0.005406:0.009026:0.008309:0.005406:0.004832:0.005406:0.009026:0.008149:0.006044:0.013428:0.007798:0.003859:0.009074:0.005374:0.003859:0.005119:0.007463:0.005295:0.009345:0.004752:0.005199:0.009154:0.008819:0.005374:0.005709:0.007559:0.007974:0.007384:0.005630:0.009377:0.008085:0.005550:0.004992:0.009106:0.005550:0.013508:0.008117:0.008835:0.007368:0.008165:0.004370
indicators have been  met and, where they have not :@0.097113:0.547446:0.463637:0.547446:0.463637:0.536862:0.097113:0.536862:0.003859:0.008723:0.009058:0.003859:0.007129:0.007894:0.005199:0.009154:0.005374:0.006762:0.005486:0.008723:0.007719:0.007384:0.007974:0.006044:0.008899:0.007798:0.007798:0.008564:0.004370:0.002424:0.013348:0.008054:0.005199:0.005199:0.008117:0.008755:0.009393:0.003190:0.005630:0.011753:0.009313:0.008564:0.005550:0.008723:0.005295:0.005406:0.009026:0.008149:0.007719:0.005550:0.008644:0.007639:0.007224:0.007894:0.006044:0.008564:0.008899:0.005119:0.004370
been met,  provides an explanation as to the reason. :@0.097113:0.562827:0.464817:0.562827:0.464817:0.552243:0.097113:0.552243:0.008819:0.007798:0.007798:0.008564:0.006459:0.013428:0.008149:0.005406:0.003237:0.004370:0.002520:0.008899:0.005295:0.008819:0.007224:0.003859:0.008723:0.007894:0.006459:0.005709:0.007384:0.008309:0.006459:0.008054:0.007320:0.009042:0.003859:0.007894:0.008819:0.008117:0.005231:0.003859:0.009074:0.009026:0.006331:0.007463:0.006204:0.005199:0.005119:0.008979:0.005295:0.005406:0.008691:0.008054:0.006044:0.005374:0.007974:0.007798:0.006554:0.008979:0.008723:0.003269:0.004370
Moving forward, we are a growing organisation with :@0.097532:0.577912:0.474502:0.577912:0.474502:0.567327:0.097532:0.567327:0.013683:0.008899:0.007304:0.003859:0.008388:0.008979:0.005630:0.004992:0.009616:0.005550:0.011913:0.008309:0.005550:0.009808:0.003461:0.005693:0.012168:0.008819:0.005630:0.007559:0.005199:0.007798:0.005630:0.006889:0.006044:0.009393:0.005374:0.009154:0.011530:0.003668:0.008819:0.009393:0.006299:0.009058:0.005374:0.009154:0.008117:0.008676:0.003859:0.006554:0.008117:0.005151:0.003859:0.008979:0.009026:0.005582:0.011530:0.003859:0.005677:0.009026:0.004370
new duties added to our portfolio and also major change :@0.097113:0.593056:0.504367:0.593056:0.504367:0.582472:0.097113:0.582472:0.009234:0.008341:0.011801:0.005295:0.009058:0.008723:0.005406:0.003652:0.008054:0.006554:0.005199:0.007798:0.008979:0.008899:0.008054:0.008979:0.006044:0.005119:0.008979:0.005630:0.009058:0.009026:0.005327:0.005630:0.009377:0.008915:0.005374:0.005406:0.004992:0.008915:0.003859:0.003859:0.008899:0.005295:0.007798:0.008564:0.008979:0.006044:0.007894:0.003859:0.006299:0.008979:0.005630:0.013348:0.007798:0.003859:0.009074:0.005374:0.005295:0.007368:0.008835:0.008117:0.008676:0.009393:0.007974:0.004370
programmes underway. This combination changes our :@0.097113:0.608437:0.483827:0.608437:0.483827:0.597852:0.097113:0.597852:0.009377:0.005311:0.009058:0.009154:0.005374:0.008117:0.013205:0.013428:0.008149:0.006762:0.005917:0.008819:0.008723:0.009393:0.007974:0.005550:0.011243:0.007894:0.007719:0.003190:0.006459:0.008149:0.008644:0.003859:0.006379:0.005630:0.007368:0.009345:0.013412:0.009154:0.003859:0.008819:0.008117:0.005151:0.003859:0.009074:0.009026:0.005917:0.007368:0.009026:0.007942:0.009026:0.009186:0.008341:0.006762:0.005119:0.008979:0.008723:0.005295:0.004370
risk profile and we will  mitigate this through further :@0.097113:0.623522:0.466013:0.623522:0.466013:0.612937:0.097113:0.612937:0.005199:0.003604:0.006379:0.007384:0.005630:0.009058:0.005295:0.008899:0.004992:0.003572:0.003859:0.007814:0.005630:0.007798:0.008644:0.008979:0.005199:0.012168:0.008819:0.004784:0.011530:0.003859:0.003859:0.003859:0.004370:0.002408:0.013348:0.003859:0.005119:0.003859:0.009074:0.007894:0.005199:0.008054:0.005199:0.005406:0.008771:0.003859:0.006554:0.004784:0.005199:0.009026:0.005327:0.009345:0.009026:0.009154:0.009026:0.005582:0.004992:0.009026:0.005550:0.005614:0.009026:0.008516:0.005550:0.004370
developing our corporate risk management approach.:@0.096693:0.638666:0.475529:0.638666:0.475529:0.628082:0.096693:0.628082:0.009154:0.007974:0.007384:0.008054:0.003859:0.008819:0.009058:0.003859:0.008484:0.009058:0.006044:0.009058:0.009026:0.005327:0.005199:0.007368:0.009090:0.005550:0.009138:0.009154:0.005550:0.008117:0.005135:0.008341:0.005933:0.005295:0.003859:0.006299:0.007463:0.005709:0.013731:0.007926:0.009026:0.008117:0.009393:0.008341:0.013731:0.008341:0.009026:0.005406:0.005247:0.008117:0.009010:0.009154:0.005374:0.009058:0.008117:0.007081:0.008819:0.003461
Our governance in-year was enhanced by the institution :@0.096693:0.654050:0.495862:0.654050:0.495862:0.643466:0.096693:0.643466:0.011578:0.008819:0.005374:0.005295:0.009393:0.009345:0.007448:0.008341:0.005550:0.008771:0.008117:0.008835:0.007368:0.008165:0.006044:0.003859:0.008564:0.006124:0.007384:0.008054:0.007798:0.005374:0.004370:0.012168:0.008564:0.007129:0.005199:0.008149:0.009026:0.008771:0.008117:0.009026:0.007113:0.008341:0.009202:0.006379:0.008644:0.007129:0.004784:0.005406:0.009026:0.008149:0.006044:0.003859:0.008644:0.006459:0.005406:0.003572:0.005199:0.008644:0.005406:0.003572:0.008979:0.008723:0.004370
of a  People Committee as a formal sub-committee :@0.096693:0.669134:0.456455:0.669134:0.456455:0.658550:0.096693:0.658550:0.008899:0.004784:0.005630:0.006889:0.004370:0.002520:0.008229:0.007894:0.008723:0.008819:0.003604:0.007798:0.005630:0.009872:0.009345:0.013938:0.013731:0.003859:0.005406:0.005406:0.008341:0.008341:0.005614:0.007719:0.006379:0.005199:0.006889:0.005630:0.004992:0.009345:0.005550:0.013428:0.008117:0.003859:0.005901:0.006554:0.008723:0.009377:0.006060:0.007368:0.008994:0.013508:0.013428:0.003859:0.005406:0.005167:0.008149:0.008149:0.004370
of the Board, ensuring we have additional scrutiny of :@0.096693:0.684218:0.474556:0.684218:0.474556:0.673633:0.096693:0.673633:0.008899:0.004784:0.005295:0.005406:0.008691:0.008054:0.006044:0.009138:0.008915:0.008117:0.005231:0.009154:0.003461:0.005933:0.008341:0.008787:0.006762:0.008596:0.005374:0.003859:0.008723:0.009154:0.005295:0.012168:0.008723:0.006044:0.008723:0.007719:0.007384:0.007974:0.005709:0.008117:0.009010:0.009058:0.003859:0.005199:0.003859:0.008979:0.008819:0.007798:0.003859:0.005964:0.006762:0.007081:0.005550:0.009026:0.005151:0.003859:0.009026:0.007511:0.004784:0.008979:0.004784:0.004370
people and organisational development matters.:@0.097113:0.699659:0.437260:0.699659:0.437260:0.689075:0.097113:0.689075:0.008979:0.007894:0.008899:0.008979:0.003859:0.007719:0.005630:0.007798:0.008564:0.008979:0.006044:0.009154:0.005550:0.009138:0.008117:0.008676:0.003859:0.006762:0.007846:0.005406:0.003652:0.009154:0.009026:0.007846:0.003859:0.005964:0.009393:0.008149:0.007639:0.008341:0.003859:0.009122:0.009377:0.013460:0.008341:0.009026:0.005135:0.005630:0.013508:0.007798:0.005406:0.005087:0.008054:0.005550:0.006459:0.003461
With the pandemic continuing to profoundly affect the :@0.095854:0.720745:0.489409:0.720745:0.489409:0.710160:0.095854:0.710160:0.014895:0.003859:0.005582:0.009026:0.006172:0.005406:0.008691:0.008054:0.006044:0.009377:0.007910:0.009026:0.009393:0.008101:0.013731:0.003636:0.007368:0.005135:0.007129:0.009058:0.009026:0.005151:0.003859:0.008819:0.008819:0.003859:0.008819:0.009393:0.005885:0.005119:0.008979:0.006044:0.009154:0.005550:0.009058:0.004992:0.009106:0.008819:0.009026:0.009106:0.003859:0.007479:0.005199:0.008117:0.004992:0.004992:0.008341:0.007639:0.005406:0.004832:0.005406:0.008691:0.008054:0.004370
NHS and other public services, we did what we could to :@0.097113:0.736125:0.495452:0.736125:0.495452:0.725541:0.097113:0.725541:0.010908:0.010318:0.007719:0.005709:0.007639:0.008484:0.008819:0.006459:0.009345:0.005406:0.008660:0.008341:0.005342:0.005630:0.009154:0.008723:0.009058:0.003859:0.003524:0.007129:0.004864:0.006762:0.007926:0.005374:0.007384:0.003859:0.007049:0.008054:0.006762:0.003221:0.005630:0.012168:0.008819:0.005630:0.008484:0.003524:0.008564:0.005199:0.012343:0.009648:0.008564:0.005709:0.004370:0.012248:0.008723:0.005709:0.007129:0.008899:0.008723:0.003859:0.008819:0.005630:0.005119:0.008979:0.004370
reduce the burden on NHS staff, while also supporting :@0.097113:0.751270:0.483364:0.751270:0.483364:0.740685:0.097113:0.740685:0.005295:0.007974:0.008979:0.008644:0.007049:0.007974:0.005199:0.005406:0.009026:0.008149:0.006044:0.008899:0.008564:0.005295:0.008979:0.007974:0.008644:0.006459:0.008564:0.008388:0.006379:0.010908:0.010414:0.007719:0.005630:0.006762:0.005406:0.008117:0.004992:0.004992:0.003461:0.005805:0.011833:0.009234:0.003859:0.004035:0.008341:0.005757:0.007894:0.003859:0.006299:0.008979:0.005199:0.006762:0.008596:0.009058:0.009058:0.008979:0.005374:0.005199:0.003859:0.008564:0.009058:0.004370
the health and wellbeing of our own staff while they :@0.096273:0.766353:0.473052:0.766353:0.473052:0.755769:0.096273:0.755769:0.005406:0.008691:0.008054:0.006044:0.008723:0.008054:0.007894:0.003859:0.005039:0.008723:0.006044:0.007798:0.008644:0.008979:0.005199:0.011530:0.008341:0.003859:0.003859:0.009377:0.008341:0.003859:0.009026:0.009393:0.006108:0.009345:0.004752:0.005295:0.009154:0.008819:0.005374:0.005295:0.009345:0.011530:0.009026:0.006363:0.006762:0.005406:0.008117:0.004992:0.004992:0.004370:0.011785:0.009313:0.003859:0.004035:0.008341:0.005342:0.005199:0.009026:0.008006:0.007719:0.004370
worked in a number of new ways and latterly in new :@0.095854:0.781734:0.474546:0.781734:0.474546:0.771150:0.095854:0.771150:0.011530:0.009712:0.005550:0.007926:0.008516:0.009569:0.006459:0.003269:0.007639:0.006044:0.006794:0.006459:0.009026:0.008771:0.013731:0.009106:0.008341:0.005550:0.005071:0.009345:0.004752:0.005709:0.009393:0.008564:0.011833:0.004370:0.011913:0.008309:0.007894:0.006969:0.005295:0.007798:0.008564:0.008979:0.006459:0.003859:0.007719:0.005199:0.005199:0.008149:0.005374:0.003859:0.007384:0.005630:0.003269:0.007559:0.006459:0.009234:0.008341:0.011881:0.004370
locations in  both  London and Leeds.  Long-held plans :@0.097113:0.796878:0.473253:0.796878:0.473253:0.786294:0.097113:0.786294:0.003859:0.008819:0.007129:0.007894:0.005199:0.003859:0.009074:0.008723:0.006762:0.005582:0.003269:0.007559:0.004370:0.002520:0.008723:0.008723:0.005039:0.008484:0.004370:0.002520:0.007129:0.008979:0.008644:0.009058:0.008979:0.008723:0.006044:0.007798:0.008644:0.008979:0.006459:0.007129:0.008054:0.007974:0.008979:0.006459:0.003269:0.004370:0.002424:0.007224:0.008979:0.008644:0.008979:0.006124:0.008723:0.007974:0.003859:0.008819:0.006459:0.008979:0.003859:0.007479:0.008644:0.006459:0.004370
were implemented under our Ways of Working (WoW) :@0.095854:0.811963:0.487559:0.811963:0.487559:0.801379:0.095854:0.801379:0.011753:0.008341:0.005757:0.008341:0.006092:0.003859:0.013268:0.009154:0.003859:0.008149:0.013428:0.008341:0.008691:0.005406:0.008101:0.009393:0.006299:0.009026:0.008771:0.009393:0.008069:0.005550:0.005103:0.009154:0.008819:0.005374:0.004370:0.014895:0.007926:0.007719:0.006762:0.005502:0.008899:0.004784:0.004864:0.014895:0.009345:0.005550:0.007639:0.003859:0.009026:0.009393:0.005917:0.004816:0.014895:0.009074:0.014895:0.004816:0.004370
programme to improve the working conditions and :@0.097113:0.827344:0.461659:0.827344:0.461659:0.816760:0.097113:0.816760:0.009154:0.005374:0.009058:0.009393:0.005295:0.008117:0.013284:0.013508:0.008149:0.005295:0.005119:0.008979:0.006044:0.003859:0.012934:0.008899:0.005295:0.008979:0.007304:0.007894:0.005295:0.005406:0.009026:0.008149:0.004784:0.011530:0.009616:0.005550:0.007926:0.003859:0.009266:0.009393:0.006554:0.007368:0.008994:0.009026:0.009106:0.003859:0.005199:0.003859:0.009074:0.009026:0.006586:0.005199:0.007559:0.008309:0.008723:0.004370
processes for our staff while reducing the cost and :@0.097113:0.842488:0.455599:0.842488:0.455599:0.831904:0.097113:0.831904:0.009058:0.005295:0.008899:0.007049:0.007974:0.006459:0.006379:0.008054:0.006459:0.004864:0.004992:0.009537:0.005550:0.005279:0.009058:0.009026:0.005327:0.005199:0.006762:0.005406:0.008117:0.004992:0.004992:0.004370:0.011865:0.009234:0.003859:0.004035:0.008341:0.006188:0.005374:0.007974:0.009058:0.008723:0.007129:0.003859:0.008484:0.009058:0.005630:0.005406:0.009026:0.008149:0.005630:0.007049:0.008979:0.006554:0.005199:0.005199:0.007639:0.008484:0.008899:0.004370
increasing the efficiency of our offices, and were flexible :@0.097113:0.857633:0.496314:0.857633:0.496314:0.847048:0.097113:0.847048:0.003604:0.008723:0.007049:0.005295:0.008054:0.007719:0.006554:0.003859:0.008564:0.009058:0.005630:0.005406:0.009026:0.008149:0.005630:0.008341:0.004992:0.004720:0.003859:0.007368:0.003859:0.008341:0.009026:0.007368:0.007719:0.004912:0.009345:0.004752:0.005199:0.009058:0.009026:0.005327:0.005199:0.009345:0.004992:0.004992:0.003859:0.007192:0.008341:0.006762:0.003285:0.006459:0.007639:0.008484:0.008819:0.005709:0.011753:0.008341:0.005757:0.008341:0.005263:0.004784:0.003859:0.008149:0.007129:0.003859:0.009074:0.003859:0.008054:0.004370
enough to accommodate the now mainstream 'hybrid' :@0.096693:0.872954:0.487505:0.872954:0.487505:0.862370:0.096693:0.862370:0.008149:0.008819:0.009058:0.008819:0.009154:0.008819:0.005630:0.005406:0.009122:0.005199:0.008117:0.007160:0.007368:0.009345:0.013731:0.013731:0.009345:0.009393:0.008117:0.005406:0.008341:0.005119:0.005406:0.008691:0.008054:0.006044:0.009313:0.009569:0.011753:0.005630:0.013428:0.007894:0.003859:0.008819:0.006554:0.005406:0.005550:0.008006:0.008117:0.013364:0.006459:0.003668:0.008755:0.007719:0.008979:0.005550:0.003684:0.009154:0.003668:0.004370
approach.  Staff transferred to new office locations in :@0.096693:0.888098:0.471749:0.888098:0.471749:0.877514:0.096693:0.877514:0.008117:0.009090:0.009377:0.005311:0.009154:0.008117:0.007160:0.008819:0.003461:0.004370:0.002408:0.008468:0.005406:0.008117:0.004992:0.004992:0.004625:0.005406:0.005550:0.007926:0.009026:0.006586:0.004992:0.008341:0.005295:0.005550:0.008341:0.009186:0.005630:0.005406:0.009122:0.005630:0.009393:0.008564:0.011833:0.004864:0.009154:0.004992:0.004992:0.003620:0.007368:0.008165:0.006044:0.003859:0.009074:0.007368:0.007830:0.005199:0.003859:0.009074:0.008723:0.006762:0.005486:0.003110:0.007384:0.004370
both London and  Leeds which  has enhanced the working :@0.097113:0.903183:0.505866:0.903183:0.505866:0.892599:0.097113:0.892599:0.008723:0.008723:0.005039:0.008484:0.006459:0.007224:0.009058:0.008723:0.009058:0.009058:0.008819:0.006044:0.007639:0.008484:0.008899:0.004370:0.002520:0.007049:0.007974:0.007894:0.008899:0.006459:0.004784:0.011530:0.009377:0.003859:0.007559:0.009234:0.004370:0.002424:0.008564:0.007639:0.006379:0.005199:0.008341:0.009026:0.009026:0.007942:0.009026:0.007176:0.008341:0.009393:0.005518:0.005406:0.008691:0.008054:0.004784:0.011530:0.009616:0.005550:0.007926:0.003859:0.009266:0.009393:0.004370
environment while also allowing for more efficient :@0.096693:0.918564:0.455833:0.918564:0.455833:0.907980:0.096693:0.907980:0.008341:0.009026:0.007400:0.003859:0.005374:0.009345:0.009026:0.013348:0.008341:0.009026:0.005135:0.004370:0.011913:0.009393:0.004035:0.004035:0.008564:0.005630:0.007719:0.003859:0.006220:0.008819:0.005630:0.008117:0.003636:0.003859:0.009345:0.011307:0.003859:0.009026:0.009393:0.005582:0.004992:0.009345:0.005550:0.005885:0.013013:0.008819:0.005295:0.007894:0.005709:0.008341:0.004992:0.004720:0.003859:0.007368:0.003859:0.008165:0.009026:0.005406:0.004370
working practices and  reduced estates 'footprint'.:@0.095854:0.933708:0.445569:0.933708:0.445569:0.923124:0.095854:0.923124:0.011530:0.009616:0.005550:0.007926:0.003859:0.009266:0.009393:0.006554:0.009058:0.005374:0.007798:0.007368:0.005135:0.003859:0.007049:0.008149:0.006762:0.005486:0.007639:0.008484:0.008899:0.004370:0.002424:0.005199:0.007974:0.008979:0.008644:0.007049:0.007974:0.008979:0.006044:0.008149:0.006762:0.005406:0.007814:0.005406:0.008101:0.006762:0.005996:0.003668:0.004816:0.009345:0.009345:0.005406:0.009377:0.005550:0.003859:0.009026:0.005406:0.003668:0.003461
We were increasingly concerned to understand :@0.535840:0.170561:0.871474:0.170561:0.871474:0.159976:0.535840:0.159976:0.014895:0.008341:0.004960:0.011753:0.008644:0.005550:0.008723:0.006044:0.003859:0.008644:0.007129:0.005550:0.008133:0.007894:0.006762:0.003652:0.009026:0.009026:0.003859:0.007479:0.004784:0.007368:0.009090:0.009026:0.007097:0.008341:0.005342:0.008819:0.008341:0.009122:0.006044:0.005119:0.008979:0.006044:0.008819:0.008723:0.009154:0.008054:0.005374:0.006762:0.005071:0.007894:0.008819:0.009154:0.004370
and amplify the impact of our activities,  particularly :@0.536680:0.185408:0.901976:0.185408:0.901976:0.174824:0.536680:0.174824:0.007798:0.008564:0.008979:0.006044:0.008117:0.013460:0.009377:0.003859:0.003859:0.004992:0.007543:0.004370:0.005406:0.009026:0.008133:0.006044:0.003859:0.013508:0.009154:0.008117:0.007368:0.005167:0.005199:0.009345:0.004752:0.005295:0.008979:0.008644:0.005295:0.005630:0.007894:0.007129:0.005406:0.003652:0.007463:0.003859:0.005119:0.003859:0.008149:0.006554:0.003461:0.004370:0.002408:0.009154:0.007798:0.005374:0.005406:0.003652:0.007368:0.008580:0.003859:0.007814:0.005374:0.003859:0.007479:0.004370
in Safety and Learning, and commissioned :@0.537015:0.200492:0.838346:0.200492:0.838346:0.189907:0.537015:0.189907:0.003269:0.007639:0.006044:0.008468:0.008117:0.004992:0.008341:0.005406:0.007719:0.004880:0.007798:0.008644:0.008979:0.006379:0.007511:0.008341:0.007894:0.005550:0.009026:0.003859:0.008851:0.009393:0.003285:0.006459:0.007639:0.008484:0.008819:0.006459:0.007129:0.009058:0.013348:0.013268:0.003859:0.006554:0.006762:0.003652:0.009058:0.008819:0.008054:0.009154:0.004370
academic partners to help us rigorously evaluate :@0.536680:0.215339:0.880239:0.215339:0.880239:0.204755:0.536680:0.204755:0.008117:0.007160:0.008117:0.009393:0.008341:0.013731:0.003859:0.007368:0.005183:0.009377:0.007830:0.005550:0.005406:0.008691:0.008341:0.005342:0.006762:0.004736:0.005406:0.009122:0.005630:0.008564:0.007894:0.003859:0.008723:0.006044:0.008309:0.006204:0.005630:0.005550:0.003684:0.009058:0.008979:0.005374:0.009058:0.008644:0.006554:0.003859:0.007304:0.004864:0.008054:0.007463:0.008117:0.003636:0.009026:0.007766:0.005406:0.008101:0.004370
our work. They will  report in 2022.:@0.536680:0.230424:0.780710:0.230424:0.780710:0.219840:0.536680:0.219840:0.009154:0.008819:0.005374:0.004370:0.011993:0.009744:0.005550:0.008293:0.003461:0.006523:0.008357:0.008851:0.008341:0.007527:0.004370:0.011530:0.003859:0.003859:0.003859:0.004370:0.002392:0.005295:0.007974:0.009058:0.008979:0.005374:0.005199:0.005630:0.003269:0.007639:0.006044:0.008899:0.008899:0.008819:0.008899:0.003461
We supported a range of policy developments and :@0.535840:0.251212:0.896799:0.251212:0.896799:0.240627:0.535840:0.240627:0.014895:0.008341:0.005805:0.006554:0.008723:0.009154:0.009154:0.009058:0.005374:0.005199:0.008149:0.009154:0.006379:0.006889:0.006459:0.005374:0.007894:0.008644:0.009058:0.008054:0.005709:0.009345:0.004752:0.005630:0.008899:0.008819:0.003859:0.003524:0.007049:0.007304:0.005295:0.009393:0.008069:0.007463:0.008341:0.003668:0.009154:0.009377:0.013284:0.008341:0.008691:0.005406:0.006762:0.005119:0.007639:0.008484:0.008899:0.004370
inquiries with information and analysis. We await the :@0.537015:0.266356:0.915277:0.266356:0.915277:0.255771:0.537015:0.255771:0.003859:0.008723:0.008979:0.008723:0.003859:0.005199:0.003859:0.007894:0.006554:0.004784:0.011753:0.003859:0.005709:0.009313:0.006459:0.003859:0.009026:0.004992:0.008979:0.005550:0.013412:0.008117:0.005231:0.003859:0.009074:0.009026:0.005917:0.007798:0.008564:0.008979:0.006044:0.007798:0.008723:0.007894:0.003859:0.007384:0.006554:0.003859:0.006554:0.003461:0.005933:0.014895:0.008516:0.005630:0.008388:0.011913:0.008388:0.004035:0.005406:0.005008:0.005119:0.008644:0.007974:0.004370
outcome of the :@0.536680:0.281144:0.649828:0.281144:0.649828:0.270559:0.536680:0.270559:0.009154:0.009026:0.005151:0.007368:0.009090:0.013731:0.008085:0.005630:0.009345:0.004752:0.004864:0.005406:0.009026:0.008149:0.004370
Fixed recoverable costs in tower value:@0.651501:0.281144:0.915769:0.281144:0.915769:0.270559:0.651501:0.270559:0.008149:0.004370:0.007719:0.008149:0.009058:0.003190:0.005661:0.008101:0.007129:0.008723:0.007719:0.007974:0.005661:0.009026:0.008899:0.004130:0.007958:0.004864:0.007384:0.008979:0.006634:0.005374:0.006634:0.004035:0.003939:0.008564:0.004864:0.005454:0.009154:0.012248:0.008229:0.005964:0.004386:0.007368:0.008309:0.003939:0.008564:0.007766
 :@0.915375:0.281144:0.919745:0.281144:0.919745:0.270559:0.915375:0.270559:0.004370
clinical negligence:@0.537433:0.296288:0.664871:0.296288:0.664871:0.285704:0.537433:0.285704:0.006953:0.003955:0.004130:0.008963:0.004130:0.006778:0.008644:0.004130:0.003508:0.009234:0.008054:0.008979:0.004130:0.004513:0.008979:0.008054:0.009313:0.007224:0.007766
 consultation and also the forthcoming :@0.665182:0.296288:0.942001:0.296288:0.942001:0.285704:0.665182:0.285704:0.004035:0.007368:0.008994:0.009026:0.006507:0.009026:0.003652:0.005406:0.007862:0.005406:0.003652:0.009345:0.008787:0.006379:0.007639:0.008484:0.008899:0.006459:0.007719:0.003859:0.006220:0.008819:0.005199:0.005406:0.008691:0.008054:0.005199:0.004992:0.009345:0.005550:0.005119:0.009026:0.007368:0.009122:0.013731:0.003859:0.008851:0.009393:0.004370
Government consultation on the future of clinical :@0.537014:0.311076:0.888292:0.311076:0.888292:0.300492:0.537014:0.300492:0.010940:0.009345:0.007830:0.008341:0.005550:0.009026:0.013938:0.008341:0.009202:0.005406:0.005167:0.007368:0.008994:0.009026:0.006507:0.009026:0.003652:0.005406:0.007862:0.005406:0.003652:0.009345:0.008787:0.006459:0.008564:0.008309:0.005709:0.005406:0.009026:0.008069:0.005295:0.004992:0.009026:0.005406:0.009026:0.005550:0.008341:0.005582:0.009345:0.004752:0.005199:0.007049:0.003859:0.003445:0.008484:0.003604:0.006969:0.007719:0.003604:0.004370
negligence, which  is the product of ongoing work across :@0.537014:0.326220:0.941477:0.326220:0.941477:0.315636:0.537014:0.315636:0.009026:0.008341:0.009074:0.003859:0.003859:0.009074:0.008149:0.009026:0.007001:0.008341:0.003237:0.005630:0.011530:0.009377:0.003859:0.007559:0.009234:0.004370:0.002424:0.003190:0.005709:0.004864:0.005406:0.009026:0.008069:0.006044:0.009377:0.005311:0.009058:0.009154:0.008723:0.007368:0.005055:0.005199:0.009345:0.004752:0.005199:0.008979:0.008723:0.009154:0.009058:0.003859:0.008723:0.009154:0.005199:0.012168:0.009903:0.005869:0.008309:0.005295:0.007798:0.006969:0.005295:0.008979:0.006379:0.006459:0.004370
Government departments following the Public Accounts :@0.537014:0.341008:0.937761:0.341008:0.937761:0.330424:0.537014:0.330424:0.010940:0.009345:0.007830:0.008341:0.005550:0.009026:0.013938:0.008341:0.009202:0.005406:0.005167:0.009393:0.008149:0.009377:0.008117:0.005550:0.005406:0.013731:0.008341:0.008819:0.005406:0.006762:0.004864:0.004992:0.009345:0.003859:0.003859:0.009345:0.011530:0.003859:0.009026:0.009393:0.005630:0.005406:0.009026:0.008149:0.006459:0.008388:0.008484:0.008819:0.003604:0.003604:0.006969:0.004370:0.010494:0.007368:0.007368:0.009521:0.009026:0.009026:0.005693:0.006762:0.004370
Committee recommendations in November 2017.:@0.536678:0.356153:0.886282:0.356153:0.886282:0.345568:0.536678:0.345568:0.010079:0.009345:0.013906:0.013731:0.003859:0.005406:0.005406:0.008341:0.008341:0.006204:0.005374:0.008341:0.007192:0.009345:0.013396:0.013731:0.008085:0.009026:0.009186:0.008117:0.005231:0.003859:0.009074:0.009026:0.006762:0.005948:0.003269:0.007639:0.006459:0.011578:0.008979:0.007384:0.008054:0.013173:0.009058:0.008054:0.005374:0.005630:0.008819:0.008819:0.008596:0.008947:0.003461
In 2021/22 our two major multi-year change programmes :@0.536998:0.376939:0.949276:0.376939:0.949276:0.366355:0.536998:0.366355:0.003524:0.007384:0.006044:0.008596:0.008947:0.008596:0.008947:0.006220:0.008803:0.008596:0.006172:0.009154:0.008819:0.005374:0.004864:0.005406:0.012216:0.009744:0.005630:0.013428:0.007798:0.003859:0.009074:0.005374:0.005630:0.013428:0.008723:0.003859:0.005199:0.003859:0.006124:0.007719:0.007894:0.007894:0.005374:0.005295:0.007368:0.008835:0.008117:0.008835:0.009393:0.008149:0.006044:0.009154:0.005374:0.009058:0.009154:0.005374:0.007894:0.013348:0.013428:0.008054:0.006762:0.004370
began on the ground  in earnest, aimed at reforming :@0.536998:0.391786:0.909663:0.391786:0.909663:0.381202:0.536998:0.381202:0.008899:0.007974:0.008979:0.007798:0.008644:0.006459:0.008564:0.008388:0.005630:0.005406:0.008691:0.008054:0.005630:0.009154:0.005374:0.008979:0.008723:0.008644:0.009058:0.004370:0.002520:0.003269:0.007639:0.006044:0.008341:0.007942:0.005550:0.009026:0.008341:0.006762:0.005406:0.003461:0.006363:0.007719:0.003859:0.012934:0.008054:0.008979:0.006379:0.007798:0.005119:0.005630:0.005374:0.008054:0.004992:0.008947:0.005374:0.013348:0.003859:0.008644:0.009154:0.004370
our claims operating  model and aligning us to the :@0.536663:0.406870:0.892678:0.406870:0.892678:0.396286:0.536663:0.396286:0.009154:0.008819:0.005374:0.005199:0.007368:0.003620:0.007894:0.003859:0.013348:0.006762:0.005151:0.009058:0.009154:0.008054:0.005374:0.007894:0.005199:0.003859:0.008723:0.009154:0.004370:0.002424:0.013013:0.008819:0.008899:0.007894:0.003859:0.005885:0.007798:0.008644:0.008979:0.006044:0.008117:0.003636:0.003859:0.008899:0.008723:0.003859:0.008564:0.009058:0.006459:0.008309:0.006204:0.004864:0.005406:0.009026:0.004864:0.005406:0.008691:0.008054:0.004370
new regionalised NHS and social care landscape of :@0.536998:0.421718:0.897128:0.421718:0.897128:0.411133:0.536998:0.411133:0.009393:0.008564:0.011913:0.005199:0.005374:0.007974:0.009058:0.003859:0.008899:0.008644:0.007798:0.003859:0.003524:0.006459:0.008054:0.009058:0.006459:0.010988:0.010494:0.007894:0.005630:0.007639:0.008484:0.008899:0.006044:0.006459:0.008819:0.006969:0.003604:0.007639:0.003604:0.006379:0.007129:0.007719:0.005374:0.007974:0.006044:0.003859:0.007894:0.008723:0.009154:0.006762:0.007001:0.007894:0.009154:0.008054:0.005709:0.008899:0.004784:0.004370
integrated care systems and radically replacing our :@0.536998:0.436801:0.895964:0.436801:0.895964:0.426217:0.536998:0.426217:0.003859:0.009026:0.005071:0.008054:0.009154:0.005374:0.007894:0.005199:0.008149:0.009154:0.006044:0.007129:0.007719:0.005374:0.007974:0.005630:0.006554:0.007463:0.006459:0.005406:0.007942:0.013268:0.006554:0.005630:0.007639:0.008484:0.008899:0.006379:0.005295:0.008117:0.009010:0.003859:0.007049:0.008117:0.003636:0.003859:0.007479:0.005295:0.005374:0.007974:0.009058:0.003859:0.007639:0.007129:0.003859:0.008484:0.009058:0.006044:0.008979:0.008644:0.005295:0.004370
legacy IT systems and enhancing our information :@0.536998:0.451649:0.884832:0.451649:0.884832:0.441064:0.536998:0.441064:0.003859:0.007974:0.009154:0.007894:0.007368:0.007320:0.005199:0.003700:0.007224:0.005199:0.006554:0.007463:0.006459:0.005406:0.007942:0.013268:0.006554:0.005630:0.007639:0.008484:0.008819:0.006459:0.008341:0.009026:0.008660:0.008117:0.008835:0.007368:0.003620:0.009026:0.009106:0.006044:0.009058:0.009026:0.005327:0.005630:0.003859:0.008644:0.004992:0.009026:0.005550:0.013412:0.008117:0.005151:0.003859:0.009074:0.009026:0.004370
capability. The combined and  related  impacts of these :@0.536663:0.466734:0.919278:0.466734:0.919278:0.456149:0.536663:0.456149:0.006969:0.007719:0.008979:0.007719:0.008979:0.003859:0.003524:0.003859:0.004960:0.007384:0.003269:0.006459:0.008357:0.008596:0.008054:0.005630:0.007129:0.009058:0.013428:0.009058:0.003859:0.008723:0.008054:0.009154:0.006459:0.007639:0.008484:0.008819:0.004370:0.002520:0.005199:0.007894:0.003604:0.007719:0.005039:0.007974:0.008899:0.004370:0.002424:0.003859:0.013348:0.009058:0.007894:0.007368:0.005055:0.006762:0.005071:0.009345:0.004752:0.004864:0.005199:0.008819:0.008054:0.006554:0.008054:0.004370
two major change programmes will be a step change :@0.536243:0.481581:0.916498:0.481581:0.916498:0.470997:0.536243:0.470997:0.005406:0.012216:0.009744:0.005630:0.013428:0.007798:0.003859:0.009074:0.005374:0.005199:0.007368:0.009026:0.007942:0.009026:0.009186:0.008341:0.005933:0.009377:0.005311:0.009154:0.009393:0.005295:0.008117:0.013284:0.013508:0.008149:0.006762:0.004370:0.011530:0.003859:0.003859:0.004035:0.006459:0.008564:0.007559:0.005630:0.006889:0.006044:0.006459:0.005039:0.007798:0.008899:0.006044:0.007368:0.008580:0.008117:0.008580:0.009154:0.008149:0.004370
in efficiency and effectiveness with  better,  more :@0.536998:0.496666:0.876157:0.496666:0.876157:0.486081:0.536998:0.486081:0.003269:0.007639:0.006044:0.008341:0.004992:0.004720:0.003859:0.007368:0.003859:0.008341:0.009026:0.007368:0.007719:0.005342:0.007639:0.008484:0.008819:0.006459:0.008149:0.004992:0.004992:0.008149:0.007368:0.005215:0.003859:0.007639:0.008054:0.009026:0.008341:0.006554:0.006762:0.004370:0.011785:0.003859:0.005709:0.009313:0.004370:0.002424:0.008899:0.007798:0.005039:0.005119:0.007798:0.005199:0.003269:0.004370:0.002424:0.012934:0.008723:0.005199:0.007798:0.004370
informed services for our scheme members and optimal :@0.536998:0.511513:0.933169:0.511513:0.933169:0.500929:0.536998:0.500929:0.003859:0.008819:0.004784:0.009058:0.005374:0.013348:0.008054:0.009154:0.006459:0.006554:0.007974:0.005295:0.007304:0.003859:0.006889:0.007974:0.006554:0.005295:0.004992:0.009345:0.005550:0.005039:0.009058:0.009026:0.005327:0.005199:0.006762:0.007081:0.009026:0.008101:0.013731:0.008085:0.006044:0.013428:0.008149:0.013428:0.009154:0.008341:0.005342:0.006762:0.005071:0.007798:0.008644:0.008979:0.006044:0.008979:0.009058:0.005119:0.003859:0.013013:0.007798:0.003859:0.004370
insight delivered for our own  use and,  perhaps more :@0.536998:0.526597:0.910492:0.526597:0.910492:0.516013:0.536998:0.516013:0.003859:0.008644:0.006554:0.003859:0.009074:0.008819:0.005199:0.005199:0.008899:0.007894:0.003859:0.003524:0.007304:0.007974:0.005295:0.007894:0.008979:0.006044:0.004992:0.009345:0.005550:0.005119:0.009154:0.008819:0.005374:0.005295:0.009345:0.011530:0.009026:0.004370:0.002408:0.008484:0.006299:0.007719:0.005709:0.008117:0.008676:0.009393:0.003190:0.004370:0.002520:0.009154:0.008149:0.005374:0.008819:0.007894:0.009154:0.006762:0.005486:0.012934:0.008723:0.005199:0.007798:0.004370
importantly, in concert with other system partners to :@0.536998:0.541444:0.911656:0.541444:0.911656:0.530860:0.536998:0.530860:0.003859:0.013093:0.009058:0.009154:0.005374:0.005199:0.007894:0.008723:0.005406:0.003652:0.007463:0.003461:0.006283:0.003269:0.007639:0.006459:0.007368:0.009345:0.009026:0.007160:0.008341:0.005550:0.005167:0.004370:0.011530:0.004083:0.005406:0.009282:0.006459:0.009154:0.005406:0.008771:0.008341:0.005342:0.005295:0.006459:0.007384:0.006459:0.005199:0.007974:0.013173:0.006459:0.009377:0.007751:0.005374:0.005406:0.008691:0.008341:0.005263:0.006762:0.004736:0.005119:0.008979:0.004370
drive evidence-based  improvement within the NHS.:@0.536663:0.556529:0.896680:0.556529:0.896680:0.545945:0.536663:0.545945:0.008899:0.005295:0.003859:0.007049:0.007894:0.005630:0.008054:0.007384:0.003859:0.008979:0.008149:0.008723:0.007129:0.008054:0.006204:0.009058:0.007894:0.006459:0.008149:0.009058:0.004370:0.002520:0.003859:0.013508:0.009154:0.005550:0.009138:0.007463:0.008149:0.013508:0.008149:0.009026:0.005151:0.004370:0.011753:0.003859:0.005630:0.009026:0.004067:0.009234:0.005630:0.005406:0.009026:0.008149:0.006044:0.010828:0.010414:0.007798:0.003461
During the year we had a number of changes to the :@0.536998:0.577379:0.908467:0.577379:0.908467:0.566794:0.536998:0.566794:0.010749:0.008644:0.005295:0.003859:0.008484:0.008979:0.006044:0.005406:0.008691:0.008054:0.004784:0.007719:0.008341:0.008117:0.005550:0.004370:0.012328:0.008819:0.006044:0.008564:0.007559:0.008819:0.006044:0.006889:0.006459:0.009026:0.008771:0.013731:0.009106:0.008341:0.005550:0.005071:0.009345:0.004752:0.005295:0.007368:0.008835:0.008117:0.008676:0.009393:0.008069:0.006762:0.005247:0.005119:0.008979:0.005199:0.005119:0.008644:0.007974:0.004370
Board, saying goodbye to our former Chair Martin Thomas :@0.536998:0.592167:0.955703:0.592167:0.955703:0.581582:0.536998:0.581582:0.008899:0.008979:0.007894:0.005374:0.009058:0.003461:0.006363:0.006459:0.007639:0.007304:0.003859:0.008484:0.008899:0.006044:0.009393:0.008899:0.009154:0.009058:0.009154:0.007719:0.007894:0.005199:0.005119:0.008979:0.005709:0.008979:0.008644:0.005295:0.005295:0.004992:0.009345:0.005550:0.013731:0.008341:0.005550:0.005199:0.010079:0.009026:0.008436:0.003859:0.005550:0.006204:0.013843:0.007798:0.005374:0.005406:0.003572:0.008723:0.005630:0.008357:0.008851:0.009345:0.013492:0.008117:0.006762:0.004370
and also our longest standing Non-Executive Director Keith :@0.536663:0.607311:0.955160:0.607311:0.955160:0.596726:0.536663:0.596726:0.007798:0.008564:0.008979:0.006044:0.007894:0.003859:0.006299:0.008979:0.005199:0.009154:0.008819:0.005374:0.005709:0.003859:0.008899:0.008723:0.009058:0.008054:0.006554:0.005199:0.005199:0.006762:0.005406:0.007814:0.008723:0.009154:0.003859:0.008723:0.009154:0.006459:0.011578:0.009058:0.008819:0.006379:0.007639:0.007129:0.008149:0.007129:0.008819:0.005199:0.003859:0.007304:0.008054:0.006044:0.010749:0.003859:0.005295:0.008149:0.007049:0.005406:0.008947:0.005374:0.006044:0.008723:0.007894:0.003604:0.005039:0.008564:0.004370
Edmonds. We welcomed  new non-executive directors, :@0.537418:0.622098:0.923016:0.622098:0.923016:0.611513:0.537418:0.611513:0.007798:0.009154:0.013428:0.009058:0.008819:0.009058:0.006762:0.003221:0.006044:0.014895:0.008341:0.004960:0.011530:0.008532:0.003859:0.007368:0.009345:0.013731:0.008341:0.009393:0.004370:0.002520:0.009234:0.008341:0.011801:0.005630:0.008819:0.008979:0.008819:0.006204:0.008341:0.007017:0.008149:0.007368:0.008755:0.005406:0.003652:0.007463:0.008149:0.005630:0.009058:0.003859:0.005295:0.008054:0.007129:0.005199:0.009058:0.005374:0.006459:0.003461:0.004370
namely Janice Barber and Dame Lesley Regan, who bring :@0.536998:0.637242:0.942260:0.637242:0.942260:0.626658:0.536998:0.626658:0.008819:0.008117:0.013460:0.008341:0.003668:0.007719:0.003955:0.005693:0.008117:0.009026:0.003859:0.007368:0.008341:0.005948:0.008899:0.007894:0.005550:0.009058:0.008341:0.005342:0.005295:0.007798:0.008564:0.008979:0.006459:0.010908:0.007894:0.013428:0.008054:0.006044:0.006969:0.007974:0.006379:0.003859:0.007814:0.007304:0.006044:0.009234:0.008054:0.009058:0.007894:0.008723:0.003461:0.005518:0.012088:0.009489:0.009824:0.005709:0.008723:0.005119:0.003604:0.008388:0.008723:0.004370
a wealth of additional knowledge and experience of legal :@0.536663:0.652030:0.945464:0.652030:0.945464:0.641446:0.536663:0.641446:0.006794:0.005295:0.011530:0.008612:0.008117:0.004051:0.005406:0.009361:0.006459:0.009345:0.004752:0.005199:0.007798:0.009058:0.008979:0.003859:0.005199:0.003859:0.008979:0.008819:0.007798:0.003859:0.006714:0.007926:0.009026:0.009154:0.011530:0.003859:0.008341:0.009393:0.009393:0.008341:0.005630:0.007798:0.008644:0.008979:0.006044:0.008341:0.007320:0.009010:0.008341:0.005342:0.003859:0.008054:0.009026:0.007097:0.008149:0.005630:0.009345:0.004752:0.005630:0.003524:0.007559:0.008564:0.007463:0.003524:0.004370
and clinical areas respectively.  I would like to thank all :@0.536663:0.667174:0.917348:0.667174:0.917348:0.656590:0.536663:0.656590:0.007798:0.008564:0.008979:0.006044:0.006969:0.003859:0.003524:0.008564:0.003859:0.006889:0.007798:0.003859:0.006220:0.007894:0.005295:0.007974:0.007798:0.006554:0.006044:0.005295:0.007798:0.006379:0.008819:0.007798:0.006969:0.005039:0.003604:0.007224:0.007894:0.003604:0.007304:0.003269:0.004370:0.002855:0.001595:0.005630:0.011530:0.009616:0.009026:0.003859:0.009393:0.006602:0.003859:0.003445:0.007384:0.007798:0.005295:0.005119:0.008979:0.005199:0.005406:0.009361:0.008309:0.009026:0.008181:0.005295:0.006969:0.003365:0.003365:0.004370
Board colleagues, past and present, for their expertise and :@0.536998:0.681962:0.950281:0.681962:0.950281:0.671378:0.536998:0.671378:0.008644:0.008899:0.007719:0.005295:0.008979:0.006044:0.007368:0.009170:0.003859:0.003859:0.007974:0.008117:0.009090:0.009026:0.008006:0.006762:0.003461:0.006650:0.008979:0.007639:0.006459:0.005119:0.005295:0.007798:0.008564:0.008979:0.006459:0.009377:0.005311:0.008054:0.006762:0.007926:0.008819:0.005199:0.003461:0.005933:0.004992:0.009345:0.005550:0.004705:0.005406:0.009026:0.008341:0.003859:0.005550:0.005247:0.008149:0.007320:0.008963:0.008149:0.005374:0.005199:0.003859:0.006554:0.008054:0.005709:0.007559:0.008309:0.008644:0.004370
contributions which have shaped our strategy and delivery.:@0.536663:0.697107:0.949467:0.697107:0.949467:0.686522:0.536663:0.686522:0.007368:0.009090:0.009026:0.005406:0.005295:0.003859:0.009377:0.008755:0.005406:0.003859:0.009122:0.009026:0.006762:0.004689:0.011530:0.009377:0.003859:0.007559:0.009234:0.006459:0.008723:0.007719:0.007384:0.007974:0.005630:0.006762:0.008516:0.007798:0.009058:0.007974:0.009058:0.006379:0.009058:0.009026:0.005327:0.005199:0.006762:0.005406:0.005295:0.008117:0.005151:0.008149:0.009393:0.007400:0.005199:0.007639:0.008484:0.008899:0.006379:0.008723:0.007639:0.003524:0.003524:0.007049:0.007719:0.005119:0.007129:0.003461
I would also like to thank our CEO and  Executive Team :@0.536998:0.717894:0.924526:0.717894:0.924526:0.707310:0.536998:0.707310:0.001675:0.005199:0.011530:0.009712:0.009026:0.004067:0.009569:0.006044:0.007894:0.003859:0.006299:0.008979:0.005630:0.003859:0.003445:0.007463:0.007798:0.005199:0.005119:0.008979:0.005295:0.005406:0.009361:0.008309:0.009026:0.008181:0.005199:0.009154:0.008819:0.005374:0.005295:0.009872:0.008261:0.012025:0.005693:0.007798:0.008564:0.008979:0.004370:0.002520:0.007894:0.007129:0.008149:0.007129:0.008819:0.005199:0.003859:0.007384:0.008054:0.005295:0.007719:0.007639:0.007463:0.012583:0.004370
and our wonderful staff who continued to deliver what :@0.536663:0.732978:0.930617:0.732978:0.930617:0.722393:0.536663:0.722393:0.007798:0.008564:0.008979:0.006044:0.009154:0.008819:0.005374:0.004370:0.011530:0.009616:0.009026:0.009696:0.008341:0.005757:0.004992:0.009282:0.003859:0.006124:0.006762:0.005582:0.008117:0.004992:0.005183:0.004370:0.012168:0.009489:0.009824:0.005295:0.007368:0.009345:0.008803:0.005406:0.003652:0.009026:0.008691:0.008149:0.009393:0.005470:0.005406:0.009122:0.005295:0.009058:0.007974:0.003859:0.003524:0.007304:0.008054:0.005295:0.004864:0.011913:0.009489:0.008388:0.005630:0.004370
was asked of them, and more,  in sometimes difficult :@0.535823:0.747825:0.910832:0.747825:0.910832:0.737241:0.535823:0.737241:0.012088:0.008564:0.007129:0.005295:0.007894:0.006459:0.007639:0.007974:0.009058:0.006044:0.009345:0.004752:0.004864:0.005406:0.009202:0.008341:0.013906:0.003461:0.006443:0.007798:0.008564:0.008979:0.006459:0.013268:0.008979:0.005374:0.008054:0.003461:0.004370:0.002408:0.003269:0.007639:0.006044:0.006762:0.009106:0.013508:0.008149:0.005406:0.003652:0.013508:0.008149:0.006762:0.005151:0.009393:0.003859:0.004800:0.004992:0.003859:0.007176:0.008819:0.003859:0.005199:0.004370
and challenging circumstances. That also goes for our :@0.536663:0.762910:0.919310:0.762910:0.919310:0.752326:0.536663:0.752326:0.007798:0.008564:0.008979:0.006044:0.007129:0.008819:0.008117:0.003636:0.003859:0.008054:0.009026:0.009026:0.003859:0.008723:0.009154:0.006379:0.007368:0.003620:0.005550:0.007368:0.008739:0.013731:0.006491:0.005406:0.007942:0.009026:0.007176:0.008341:0.006762:0.003190:0.006459:0.008357:0.009026:0.008309:0.005406:0.005167:0.007894:0.003859:0.006299:0.008979:0.005199:0.009058:0.008979:0.008054:0.006554:0.004864:0.004992:0.009537:0.005550:0.005279:0.008819:0.008564:0.005199:0.004370
many partners and not least our Legal  Panel, who :@0.536998:0.777757:0.891131:0.777757:0.891131:0.767173:0.536998:0.767173:0.013731:0.007751:0.009026:0.007432:0.005630:0.009377:0.007751:0.005374:0.005406:0.008691:0.008341:0.005263:0.006762:0.005071:0.007798:0.008564:0.008979:0.006459:0.008819:0.008979:0.005199:0.005630:0.003859:0.007894:0.007894:0.006554:0.005199:0.005295:0.008979:0.008644:0.005295:0.006044:0.007049:0.007798:0.008723:0.007463:0.003604:0.004370:0.002520:0.008484:0.007798:0.008644:0.007974:0.003859:0.003110:0.005630:0.012009:0.009393:0.009648:0.004370
again  had to adapt quickly to new circumstances.:@0.536663:0.792841:0.884433:0.792841:0.884433:0.782257:0.536663:0.782257:0.007798:0.009058:0.007719:0.003859:0.008564:0.004370:0.002520:0.008388:0.007463:0.008723:0.006044:0.005119:0.008979:0.005630:0.008117:0.009170:0.008117:0.009170:0.005406:0.005087:0.009393:0.008819:0.003859:0.007129:0.007926:0.003652:0.007719:0.004370:0.005199:0.009345:0.005518:0.009393:0.008564:0.011833:0.005295:0.007368:0.003859:0.005311:0.007368:0.008660:0.013508:0.006762:0.005406:0.007719:0.009026:0.007097:0.008149:0.006762:0.003461
As we look forward to 2022/23 and delivering year :@0.535840:0.813689:0.901200:0.813689:0.901200:0.803105:0.535840:0.803105:0.010653:0.007049:0.004370:0.012248:0.008819:0.006044:0.003859:0.008819:0.009058:0.007639:0.004864:0.004992:0.009345:0.005550:0.011530:0.008117:0.005550:0.009648:0.006044:0.005119:0.008979:0.005709:0.008596:0.008867:0.008596:0.008771:0.006220:0.008596:0.008771:0.006044:0.007798:0.008564:0.008979:0.006044:0.009058:0.007974:0.003859:0.003524:0.007304:0.008054:0.005295:0.003859:0.008484:0.009058:0.005630:0.007463:0.008149:0.008117:0.005311:0.004370
one of our new strategy, we have every reason to :@0.536680:0.828476:0.889505:0.828476:0.889505:0.817892:0.536680:0.817892:0.008979:0.008723:0.008054:0.005630:0.009345:0.004752:0.005199:0.009058:0.009026:0.005327:0.005630:0.009393:0.008564:0.011833:0.004864:0.006762:0.004992:0.005295:0.007798:0.005119:0.007974:0.008979:0.007384:0.003269:0.005630:0.012168:0.008819:0.006044:0.008723:0.007719:0.007384:0.007974:0.005630:0.007974:0.007384:0.008054:0.005374:0.007463:0.005295:0.005295:0.007974:0.007798:0.006459:0.008899:0.008644:0.005709:0.005119:0.008979:0.004370
believe that our progress will continue based on :@0.537015:0.843620:0.877832:0.843620:0.877832:0.833036:0.537015:0.833036:0.008979:0.007974:0.003859:0.003524:0.007974:0.007304:0.007974:0.005199:0.005406:0.009026:0.008309:0.005406:0.005342:0.009154:0.008819:0.005374:0.005630:0.008899:0.005295:0.008819:0.008899:0.005295:0.007894:0.006459:0.006459:0.004864:0.011530:0.003859:0.003859:0.003859:0.005933:0.007368:0.009170:0.009026:0.005406:0.003859:0.008819:0.009026:0.008101:0.006044:0.008899:0.007559:0.006379:0.007798:0.008899:0.006459:0.008309:0.008149:0.004370
the foundation built over the last five years and :@0.536260:0.858407:0.873759:0.858407:0.873759:0.847823:0.536260:0.847823:0.005406:0.009026:0.008149:0.005199:0.004992:0.009345:0.008835:0.009026:0.009393:0.007846:0.005406:0.003859:0.009345:0.009026:0.006698:0.009058:0.008644:0.003859:0.003524:0.005119:0.005295:0.008979:0.007384:0.008054:0.005374:0.004864:0.005406:0.008691:0.008054:0.006044:0.003859:0.007559:0.006379:0.005119:0.004864:0.004784:0.003859:0.007384:0.008149:0.004784:0.007719:0.008341:0.007942:0.005550:0.006762:0.005231:0.007639:0.008484:0.008819:0.004370
we remain ambitious to deliver increasing benefits :@0.535840:0.873551:0.894359:0.873551:0.894359:0.862967:0.535840:0.862967:0.012168:0.008819:0.006044:0.005295:0.007974:0.013173:0.007798:0.003859:0.008564:0.006044:0.008117:0.013540:0.009377:0.003636:0.005406:0.003652:0.009345:0.008707:0.006762:0.004816:0.005406:0.009122:0.005199:0.009058:0.008054:0.003859:0.003859:0.007224:0.008149:0.005374:0.005630:0.003859:0.008644:0.007049:0.005374:0.008149:0.007798:0.006554:0.003859:0.008564:0.009058:0.006379:0.009154:0.008149:0.008819:0.008149:0.004992:0.003652:0.005406:0.006507:0.004370
for the people we serve and for the NHS.:@0.536260:0.888636:0.825024:0.888636:0.825024:0.878052:0.536260:0.878052:0.004992:0.009537:0.005550:0.004864:0.005406:0.008691:0.008054:0.006044:0.009058:0.007974:0.008979:0.009058:0.003859:0.007814:0.004864:0.012168:0.008723:0.005709:0.006459:0.007974:0.005295:0.007304:0.007974:0.005630:0.007639:0.008484:0.008899:0.006044:0.004992:0.009345:0.005550:0.004705:0.005406:0.009026:0.008149:0.006044:0.010828:0.010414:0.007798:0.003461
Mike Pinkerton:@0.536998:0.918399:0.655515:0.918399:0.655515:0.907257:0.536998:0.907257:0.015528:0.004768:0.008914:0.008729:0.006043:0.009820:0.004768:0.009585:0.008981:0.008729:0.006379:0.006295:0.009820:0.010156
Interim Chair:@0.536998:0.933953:0.628745:0.933953:0.628745:0.923369:0.536998:0.923369:0.004242:0.008516:0.005199:0.008054:0.005374:0.003859:0.013093:0.006459:0.010079:0.009026:0.008436:0.003859:0.005550