12:@0.049227:0.056159:0.063340:0.056159:0.063340:0.047246:0.049227:0.047246:0.006384:0.007728
Performance report:@0.752436:0.056830:0.904736:0.056830:0.904736:0.046245:0.752436:0.046245:0.009992:0.008826:0.006352:0.006416:0.009992:0.006560:0.014955:0.008587:0.010055:0.007661:0.008970:0.006049:0.006352:0.008858:0.010087:0.009752:0.006624:0.006209
Delivery of NHS Resolution's strategy:@0.049563:0.122924:0.459990:0.122924:0.459990:0.107326:0.049563:0.107326:0.017335:0.012490:0.006680:0.006515:0.012749:0.012372:0.009362:0.012490:0.006798:0.014207:0.008821:0.008068:0.016559:0.016042:0.011761:0.009244:0.014866:0.012255:0.009997:0.013948:0.006374:0.013784:0.008821:0.006374:0.013854:0.013784:0.006633:0.009997:0.007644:0.010349:0.009150:0.009362:0.012655:0.009150:0.012725:0.014560:0.012655
 :@0.460097:0.122924:0.466542:0.122924:0.466542:0.107326:0.460097:0.107326:0.006445
from 2017 to 2022: A summary:@0.047967:0.144008:0.387335:0.144008:0.387335:0.128410:0.047967:0.128410:0.008491:0.008985:0.013690:0.020487:0.008397:0.012608:0.012608:0.012608:0.012608:0.008068:0.008821:0.013784:0.008068:0.012678:0.012608:0.012608:0.012608:0.005974:0.008491:0.016959:0.006798:0.010349:0.014019:0.021263:0.021334:0.012443:0.009362:0.012655
Proactively driving a  less:@0.049227:0.174914:0.294010:0.174914:0.294010:0.162658:0.049227:0.162658:0.012844:0.008409:0.012678:0.011255:0.009998:0.008150:0.005877:0.011347:0.011255:0.005877:0.011181:0.006376:0.012937:0.008317:0.005877:0.011347:0.005877:0.012604:0.012844:0.007651:0.009943:0.005101:0.003530:0.005803:0.010830:0.008742:0.008132
 :@0.294758:0.174914:0.299822:0.174914:0.299822:0.162658:0.294758:0.162658:0.005064
adversarial system:@0.048387:0.192612:0.231166:0.192612:0.231166:0.180356:0.048387:0.180356:0.011347:0.013269:0.011514:0.011514:0.008409:0.009407:0.011514:0.008409:0.006043:0.011421:0.006043:0.007651:0.009241:0.011255:0.009241:0.008224:0.011347:0.016929
1. Began :@0.049227:0.214574:0.120481:0.214574:0.120481:0.203433:0.049227:0.203433:0.007981:0.003696:0.006888:0.010417:0.008821:0.010081:0.008821:0.009913:0.004637
our claims mediation service in  December :@0.121892:0.214449:0.421895:0.214449:0.421895:0.203865:0.121892:0.203865:0.009162:0.008826:0.005379:0.005203:0.007374:0.003863:0.007837:0.003863:0.013519:0.006767:0.006001:0.013439:0.008156:0.009401:0.003623:0.008124:0.005155:0.003863:0.009082:0.009034:0.006337:0.006560:0.008060:0.005379:0.007390:0.003863:0.007055:0.008060:0.006049:0.003272:0.007645:0.004373:0.002426:0.010997:0.008348:0.007198:0.008348:0.013487:0.009385:0.008172:0.005554:0.004373
2016 and by 2018 saw  189 cases mediated against :@0.067372:0.230128:0.438785:0.230128:0.438785:0.219544:0.067372:0.219544:0.008986:0.009162:0.009066:0.009066:0.006049:0.007805:0.008571:0.008986:0.006464:0.008826:0.007310:0.005203:0.008986:0.009066:0.008906:0.008906:0.006049:0.007055:0.008395:0.012019:0.004373:0.002426:0.008316:0.008395:0.008316:0.006049:0.007135:0.007805:0.006767:0.007933:0.006767:0.005922:0.013519:0.008156:0.009401:0.003623:0.008124:0.005155:0.008156:0.009401:0.005890:0.008124:0.009401:0.007933:0.003863:0.009034:0.006767:0.005411:0.004373
target of 50.  Mediation has since dramatically :@0.066952:0.245807:0.398479:0.245807:0.398479:0.235223:0.066952:0.235223:0.005411:0.008124:0.005794:0.009577:0.008348:0.005411:0.005315:0.009353:0.005187:0.006049:0.008395:0.008395:0.003464:0.004373:0.003591:0.013950:0.008060:0.009401:0.003623:0.008124:0.005155:0.003863:0.009082:0.009034:0.006752:0.008651:0.007725:0.006560:0.005299:0.006767:0.003655:0.008826:0.007374:0.007996:0.005714:0.009401:0.005554:0.008124:0.013551:0.008124:0.005411:0.003863:0.007374:0.007901:0.003863:0.003863:0.007725:0.004373
increased  in size and scale. Our litigation  rate has :@0.067708:0.261486:0.422123:0.261486:0.422123:0.250902:0.067708:0.250902:0.003863:0.008731:0.007135:0.005379:0.008156:0.007805:0.006767:0.007933:0.009162:0.004373:0.002522:0.003272:0.007566:0.006464:0.006464:0.003863:0.006720:0.007981:0.005634:0.007805:0.008571:0.008986:0.006464:0.006767:0.007087:0.008124:0.003639:0.008156:0.003464:0.006704:0.011843:0.009034:0.005331:0.005714:0.003863:0.003607:0.005203:0.003863:0.009082:0.007901:0.005203:0.003863:0.009082:0.008826:0.004373:0.002426:0.005554:0.007805:0.005203:0.008060:0.006049:0.008571:0.007645:0.006384:0.004373
decreased every year over the strategy period.:@0.067372:0.277462:0.393280:0.277462:0.393280:0.266877:0.067372:0.266877:0.009162:0.008156:0.007374:0.005315:0.008156:0.008124:0.006496:0.008156:0.009401:0.005890:0.008060:0.007470:0.008348:0.005267:0.007725:0.004629:0.007725:0.008348:0.008124:0.005554:0.005363:0.009066:0.007470:0.008348:0.005347:0.004788:0.005411:0.009034:0.008156:0.006049:0.006767:0.005411:0.005299:0.008124:0.005235:0.008348:0.009210:0.007725:0.005634:0.009066:0.007981:0.005379:0.003863:0.008826:0.009066:0.003464
2. Launched :@0.047967:0.300095:0.146186:0.300095:0.146186:0.288954:0.047967:0.288954:0.008821:0.004116:0.006804:0.008585:0.008720:0.009913:0.009913:0.008065:0.009661:0.008821:0.010165:0.004637
the maternity Early Notification (EN):@0.147176:0.299970:0.402776:0.299970:0.402776:0.289386:0.147176:0.289386:0.005411:0.009034:0.008156:0.006464:0.013742:0.008124:0.005411:0.008348:0.005554:0.009034:0.003863:0.005411:0.007725:0.006129:0.007805:0.007901:0.005379:0.003863:0.007310:0.005634:0.011683:0.009162:0.005411:0.003863:0.004756:0.003863:0.007135:0.008124:0.005155:0.003863:0.009162:0.009034:0.006337:0.004373:0.007470:0.011093:0.004820
Scheme in April 2017 to transform the management :@0.067372:0.315649:0.446702:0.315649:0.446702:0.305065:0.067372:0.305065:0.008475:0.007374:0.008763:0.008348:0.013742:0.008060:0.006464:0.003272:0.007645:0.005634:0.010295:0.009194:0.005554:0.003863:0.003863:0.006384:0.008906:0.008906:0.008826:0.008826:0.006049:0.005411:0.009130:0.005203:0.005411:0.005554:0.008124:0.009034:0.006767:0.004996:0.009353:0.005554:0.013742:0.006065:0.005411:0.009034:0.008156:0.006049:0.013950:0.008124:0.009034:0.008124:0.009401:0.008348:0.013742:0.008348:0.009034:0.005411:0.004373
of complex maternity incidents and  related claims, :@0.067372:0.331328:0.429097:0.331328:0.429097:0.320744:0.067372:0.320744:0.009353:0.004996:0.005395:0.007374:0.009178:0.013742:0.009385:0.003863:0.008348:0.007326:0.005730:0.013742:0.008124:0.005411:0.008348:0.005554:0.009034:0.003863:0.005411:0.007725:0.005698:0.003863:0.009034:0.007103:0.003863:0.009162:0.008348:0.008795:0.005411:0.006767:0.005459:0.007805:0.008571:0.008986:0.004373:0.002522:0.005299:0.007901:0.003863:0.007645:0.005123:0.007981:0.008986:0.006384:0.007374:0.003863:0.007741:0.003863:0.013439:0.006767:0.003464:0.004373
reducing the time from incident to notification :@0.067708:0.347007:0.402443:0.347007:0.402443:0.336422:0.067708:0.336422:0.005554:0.008060:0.009162:0.008826:0.007374:0.003623:0.008731:0.009162:0.005714:0.005411:0.009034:0.008076:0.005714:0.005411:0.003863:0.013487:0.008348:0.005171:0.004788:0.005554:0.009146:0.013519:0.006464:0.003863:0.009034:0.007182:0.003863:0.009401:0.008348:0.009034:0.005411:0.004772:0.005411:0.009130:0.006049:0.009034:0.009353:0.005139:0.003863:0.004996:0.003655:0.007374:0.007917:0.005411:0.003863:0.009034:0.009034:0.004373
from years to weeks and allowing  much earlier :@0.066952:0.362686:0.405661:0.362686:0.405661:0.352101:0.066952:0.352101:0.004996:0.005554:0.009353:0.013535:0.005299:0.007725:0.008348:0.007949:0.005554:0.006767:0.005155:0.005411:0.009130:0.004373:0.012098:0.008731:0.008651:0.008236:0.007055:0.005714:0.007805:0.008571:0.008986:0.006464:0.008124:0.003863:0.003863:0.009178:0.011540:0.003863:0.009034:0.009401:0.004373:0.002442:0.013359:0.008651:0.007135:0.008731:0.006464:0.008156:0.008124:0.005315:0.003863:0.003863:0.007981:0.005554:0.004373
admissions of liabilities where appropriate as well as :@0.067372:0.378660:0.442313:0.378660:0.442313:0.368076:0.067372:0.368076:0.008124:0.009401:0.013391:0.003863:0.006767:0.006512:0.003863:0.009162:0.008826:0.006767:0.005586:0.009353:0.004756:0.006049:0.003863:0.003863:0.007821:0.008986:0.003863:0.003527:0.003863:0.005123:0.003863:0.007901:0.006560:0.004868:0.011763:0.009321:0.008571:0.005554:0.008731:0.006049:0.008124:0.009178:0.009385:0.005554:0.009082:0.009385:0.005554:0.003623:0.008124:0.005235:0.008348:0.005938:0.007470:0.006209:0.004868:0.011763:0.008571:0.003863:0.004038:0.006384:0.007310:0.006049:0.004373
provision of financial and other support to families.:@0.067708:0.394339:0.430662:0.394339:0.430662:0.383755:0.067708:0.383755:0.009066:0.005299:0.008906:0.007310:0.003863:0.006384:0.003863:0.008731:0.008731:0.006384:0.009353:0.004756:0.005299:0.004996:0.003655:0.009034:0.008124:0.009034:0.007374:0.003863:0.008124:0.003863:0.006448:0.007805:0.008571:0.008986:0.006464:0.009353:0.005411:0.008842:0.008348:0.005554:0.005666:0.006767:0.008858:0.009385:0.009098:0.009162:0.005554:0.005203:0.005203:0.005411:0.009130:0.004868:0.004996:0.007949:0.013742:0.003863:0.003863:0.003863:0.008348:0.006767:0.003464
3. Introduced :@0.048387:0.416974:0.156267:0.416974:0.156267:0.405832:0.048387:0.405832:0.008485:0.004032:0.006804:0.005124:0.009829:0.006300:0.006468:0.009913:0.009997:0.009829:0.007728:0.008737:0.009997:0.004637
the Assisted  Mediation and  Professional :@0.157256:0.416849:0.444507:0.416849:0.444507:0.406264:0.157256:0.406264:0.005411:0.009034:0.008156:0.005203:0.010295:0.006512:0.006767:0.003863:0.006512:0.005411:0.008348:0.009178:0.004373:0.002857:0.013950:0.008156:0.009401:0.003623:0.008124:0.005155:0.003863:0.009082:0.009034:0.006257:0.007805:0.008651:0.008986:0.004373:0.002857:0.008571:0.005299:0.008986:0.004788:0.008060:0.006464:0.006560:0.003863:0.008731:0.008731:0.007725:0.003863:0.004373
Support and  Remediation services in 2017 to help :@0.067372:0.432528:0.426942:0.432528:0.426942:0.421943:0.067372:0.421943:0.008475:0.009034:0.009385:0.009385:0.009353:0.005554:0.005411:0.005060:0.007805:0.008571:0.008986:0.004373:0.002937:0.009321:0.008060:0.013439:0.008156:0.009401:0.003623:0.008124:0.005155:0.003863:0.009082:0.009034:0.006257:0.006767:0.007933:0.005379:0.007470:0.003863:0.007135:0.008060:0.006767:0.005922:0.003272:0.007645:0.006384:0.008906:0.008986:0.008826:0.008826:0.006049:0.005411:0.009130:0.005634:0.008571:0.007901:0.003607:0.008906:0.004373
clinicians return to safe and effective practice.:@0.067372:0.448206:0.392083:0.448206:0.392083:0.437622:0.067372:0.437622:0.007374:0.003863:0.003863:0.008842:0.003863:0.007374:0.003863:0.008124:0.009034:0.006767:0.005586:0.005554:0.008140:0.005411:0.008619:0.005379:0.008826:0.006049:0.005411:0.009130:0.005203:0.006767:0.007853:0.004996:0.008348:0.005890:0.007805:0.008651:0.008986:0.006049:0.008348:0.004996:0.004996:0.008348:0.007374:0.005411:0.003863:0.007645:0.008348:0.006368:0.009162:0.005379:0.007805:0.007374:0.005139:0.003863:0.007055:0.008156:0.003464
4. Piloted :@0.047967:0.470840:0.126025:0.470840:0.126025:0.459698:0.047967:0.459698:0.008821:0.004116:0.006804:0.009913:0.004536:0.004536:0.009829:0.006300:0.008653:0.009913:0.004637
then  instituted team reviews in :@0.127014:0.470715:0.350309:0.470715:0.350309:0.460131:0.127014:0.460131:0.005411:0.008699:0.008156:0.008826:0.004373:0.002426:0.003863:0.008826:0.006767:0.005411:0.003607:0.005411:0.008699:0.005411:0.008108:0.009401:0.005475:0.005411:0.008348:0.008124:0.013567:0.006464:0.005554:0.008348:0.007438:0.003863:0.008348:0.011540:0.006576:0.006049:0.003112:0.007310:0.004373
2019/20 to reflect and support the reality :@0.067372:0.486393:0.367296:0.486393:0.367296:0.475808:0.067372:0.475808:0.008906:0.008986:0.008826:0.008906:0.006225:0.008986:0.008826:0.005634:0.005123:0.008986:0.006049:0.005554:0.008348:0.004996:0.003863:0.008156:0.007374:0.005411:0.005108:0.007805:0.008571:0.008986:0.006464:0.006767:0.009034:0.009385:0.009178:0.009353:0.005347:0.005411:0.004836:0.005411:0.009034:0.008156:0.006049:0.005379:0.008060:0.007901:0.003863:0.003527:0.005411:0.007358:0.004373
of modern  multidisciplinary care.:@0.067372:0.502070:0.299318:0.502070:0.299318:0.491486:0.067372:0.491486:0.009353:0.004996:0.005810:0.013519:0.009066:0.009162:0.008060:0.005379:0.008826:0.004373:0.002426:0.013742:0.008779:0.003863:0.005411:0.003863:0.009210:0.003863:0.006767:0.007374:0.003863:0.009210:0.003863:0.003863:0.009034:0.007933:0.005554:0.007550:0.005203:0.007374:0.007661:0.005379:0.008156:0.003464
5. Delivered :@0.048807:0.524765:0.146270:0.524765:0.146270:0.513624:0.048807:0.513624:0.008233:0.003864:0.006888:0.012013:0.009089:0.004603:0.004772:0.008837:0.008905:0.006687:0.008770:0.010165:0.004637
new assessment models in relation to :@0.148100:0.524641:0.418208:0.524641:0.418208:0.514056:0.148100:0.514056:0.009401:0.008571:0.011843:0.005203:0.008124:0.006767:0.006767:0.008156:0.006767:0.006767:0.013519:0.008348:0.009034:0.005219:0.005634:0.013439:0.009162:0.009401:0.007981:0.003863:0.006560:0.005634:0.003368:0.007981:0.006384:0.005379:0.008060:0.003863:0.007821:0.005203:0.003863:0.009082:0.008826:0.005634:0.005123:0.008986:0.004373
performance and behaviour of practitioners in 2020/21.:@0.067707:0.540320:0.462455:0.540320:0.462455:0.529735:0.067707:0.529735:0.009385:0.008348:0.005554:0.005187:0.009353:0.005554:0.013742:0.008124:0.009034:0.007374:0.008348:0.005586:0.007805:0.008571:0.008986:0.006464:0.009385:0.008348:0.009034:0.007837:0.007645:0.003863:0.009353:0.008795:0.005554:0.005203:0.009353:0.004756:0.005634:0.009385:0.005554:0.007821:0.007374:0.005411:0.003863:0.005187:0.003863:0.009353:0.009034:0.008076:0.005554:0.006767:0.005491:0.003272:0.007645:0.006049:0.008603:0.008954:0.008826:0.008906:0.006225:0.008986:0.008906:0.003464
6. Researched :@0.048387:0.562953:0.159879:0.562953:0.159879:0.551811:0.048387:0.551811:0.008485:0.004032:0.006804:0.010669:0.008821:0.007392:0.008653:0.008821:0.006468:0.007813:0.009913:0.008821:0.010165:0.004637
and  published on  patients' :@0.161289:0.562828:0.354401:0.562828:0.354401:0.552244:0.161289:0.552244:0.007805:0.008571:0.008986:0.004373:0.002522:0.009066:0.008651:0.009066:0.003863:0.003863:0.006464:0.008731:0.008060:0.009162:0.006464:0.008571:0.008316:0.004373:0.002522:0.009385:0.007917:0.005411:0.003863:0.008108:0.009034:0.005155:0.006767:0.003671:0.004373
motivation in  bringing claims in 2018/19.  This :@0.067707:0.578507:0.398355:0.578507:0.398355:0.567923:0.067707:0.567923:0.013742:0.009114:0.005411:0.003655:0.007470:0.008124:0.005155:0.003863:0.009162:0.009034:0.006752:0.003272:0.007645:0.004373:0.002426:0.009066:0.005299:0.003863:0.008571:0.009162:0.003863:0.008731:0.009162:0.006384:0.007374:0.003623:0.007901:0.003863:0.013359:0.006767:0.005922:0.003272:0.007645:0.006464:0.008603:0.008954:0.008603:0.009034:0.006225:0.008986:0.008906:0.003464:0.004373:0.002586:0.008156:0.008651:0.003863:0.006384:0.004373
remains a key evidence base for change in the :@0.067707:0.594482:0.400366:0.594482:0.400366:0.583897:0.067707:0.583897:0.005554:0.008060:0.013519:0.008124:0.003639:0.008826:0.006767:0.005666:0.006799:0.006464:0.007725:0.008156:0.007470:0.005299:0.008348:0.007438:0.003863:0.009162:0.008348:0.008699:0.007374:0.007996:0.006464:0.008986:0.007725:0.006464:0.007901:0.005634:0.004996:0.009545:0.005554:0.005283:0.007374:0.009034:0.008124:0.009034:0.009401:0.008348:0.005969:0.003368:0.007901:0.005714:0.005411:0.008699:0.008060:0.004373
management of the NEIS response to harm.:@0.067707:0.610160:0.377526:0.610160:0.377526:0.599576:0.067707:0.599576:0.014030:0.008124:0.009257:0.008124:0.009401:0.008603:0.013742:0.008603:0.009034:0.005411:0.005299:0.009353:0.004756:0.005203:0.005411:0.009034:0.008156:0.006049:0.010582:0.007135:0.003783:0.007566:0.006464:0.005299:0.008060:0.006767:0.009018:0.009066:0.008826:0.006560:0.008060:0.005203:0.005411:0.009130:0.006049:0.009034:0.007773:0.005554:0.013423:0.003464
7. Published :@0.048387:0.632795:0.147362:0.632795:0.147362:0.621653:0.048387:0.621653:0.008485:0.004032:0.006804:0.010081:0.009829:0.010081:0.004772:0.004469:0.007140:0.009745:0.008821:0.010081:0.004637
to support more effective local  resolution/ :@0.148353:0.632670:0.451565:0.632670:0.451565:0.622086:0.148353:0.622086:0.005411:0.009130:0.005299:0.006767:0.009034:0.009385:0.009178:0.009353:0.005347:0.005411:0.006017:0.013280:0.008906:0.005299:0.007981:0.005634:0.008348:0.004996:0.004996:0.008348:0.007374:0.005411:0.003863:0.007645:0.008348:0.006033:0.003863:0.008571:0.006975:0.007645:0.003607:0.004373:0.002426:0.005299:0.008060:0.006767:0.008938:0.003863:0.008731:0.005203:0.003863:0.009082:0.008731:0.006049:0.004373
management of issues and the development of a :@0.067708:0.648348:0.420878:0.648348:0.420878:0.637763:0.067708:0.637763:0.014030:0.008124:0.009257:0.008124:0.009401:0.008603:0.013742:0.008603:0.009034:0.005411:0.005299:0.009353:0.004756:0.006049:0.003607:0.006464:0.006384:0.008651:0.007901:0.006464:0.005714:0.007805:0.008571:0.008986:0.006049:0.005411:0.009034:0.008156:0.005634:0.009401:0.008348:0.007645:0.008348:0.003863:0.009353:0.009385:0.013742:0.008348:0.009034:0.005411:0.005076:0.009353:0.005187:0.005299:0.006384:0.004373
just and  learning culture in the NEIS including::@0.066112:0.664027:0.394606:0.664027:0.394606:0.653442:0.066112:0.653442:0.004038:0.009321:0.006767:0.005666:0.005299:0.007805:0.008571:0.008986:0.004373:0.002522:0.003863:0.007981:0.008124:0.005315:0.009034:0.003655:0.008826:0.009401:0.006305:0.007374:0.008842:0.003863:0.005411:0.008795:0.005554:0.008140:0.006464:0.003272:0.007566:0.006049:0.005411:0.009034:0.008156:0.006049:0.010582:0.007135:0.003783:0.007566:0.006464:0.003863:0.008731:0.007135:0.003863:0.008826:0.009401:0.003623:0.008826:0.009401:0.003464
•  Duty of Candour publications in 2018:@0.063340:0.686239:0.350654:0.686239:0.350654:0.675655:0.063340:0.675655:0.006480:0.004373:0.008124:0.010917:0.009034:0.005155:0.007725:0.005044:0.009353:0.004756:0.005299:0.010167:0.008316:0.009321:0.009656:0.009577:0.009321:0.005554:0.005794:0.009385:0.008763:0.009385:0.003863:0.003863:0.007374:0.007853:0.005411:0.003863:0.009353:0.008842:0.006767:0.006001:0.003272:0.007645:0.006464:0.008906:0.008906:0.008826:0.008603
• :@0.063340:0.708511:0.074194:0.708511:0.074194:0.697926:0.063340:0.697926:0.006480:0.004373
Being Fair:@0.082324:0.708511:0.153606:0.708511:0.153606:0.697926:0.082324:0.697926:0.009577:0.008060:0.004373:0.009321:0.008986:0.004389:0.007805:0.008970:0.004134:0.005666
 in 2019:@0.153728:0.708511:0.209544:0.708511:0.209544:0.697926:0.153728:0.697926:0.003192:0.003272:0.007645:0.006464:0.008906:0.008906:0.008826:0.008603
•  Duty of Candour animation in 2022.:@0.063340:0.730425:0.340615:0.730425:0.340615:0.719841:0.063340:0.719841:0.006480:0.004373:0.008124:0.010917:0.009034:0.005155:0.007725:0.005044:0.009353:0.004756:0.005299:0.010167:0.008316:0.009321:0.009656:0.009577:0.009321:0.005554:0.005363:0.008124:0.009034:0.003863:0.013742:0.008124:0.005411:0.003863:0.009082:0.009034:0.006752:0.003272:0.007645:0.006464:0.008986:0.008986:0.008906:0.008986:0.003464
Using our expertise and data to:@0.489919:0.174914:0.805079:0.174914:0.805079:0.162658:0.489919:0.162658:0.014785:0.008982:0.005711:0.012345:0.012604:0.007651:0.012678:0.012770:0.008409:0.006468:0.011514:0.011846:0.013196:0.011588:0.008575:0.008224:0.006136:0.009333:0.011588:0.006801:0.011089:0.012438:0.012770:0.007651:0.012937:0.011347:0.008058:0.011255:0.007226:0.007891:0.011292
 :@0.806015:0.174914:0.811079:0.174914:0.811079:0.162658:0.806015:0.162658:0.005064
improve safety:@0.489919:0.192612:0.637030:0.192612:0.637030:0.180356:0.489919:0.180356:0.006043:0.018906:0.012770:0.008317:0.012678:0.011181:0.011181:0.006801:0.009407:0.011588:0.008224:0.011754:0.008317:0.009943
8. Launched :@0.488726:0.214277:0.586862:0.214277:0.586862:0.203136:0.488726:0.203136:0.008737:0.004116:0.006888:0.008401:0.008821:0.009913:0.009913:0.008065:0.009661:0.008821:0.010165:0.004637
the Maternity Incentive Scheme :@0.587853:0.214153:0.817308:0.214153:0.817308:0.203568:0.587853:0.203568:0.005411:0.009034:0.008156:0.006464:0.014540:0.008124:0.005411:0.008348:0.005554:0.009034:0.003863:0.005411:0.007725:0.005762:0.004246:0.009034:0.007135:0.008156:0.009034:0.005155:0.003863:0.007390:0.008156:0.005634:0.008475:0.007374:0.008683:0.008348:0.013407:0.008156:0.004373
(MIS) in  November 2017 working with the :@0.508048:0.229831:0.813238:0.229831:0.813238:0.219247:0.508048:0.219247:0.004613:0.013950:0.004246:0.008012:0.004613:0.006049:0.003272:0.007645:0.004373:0.002522:0.011683:0.009066:0.007470:0.008348:0.013248:0.009162:0.008348:0.005267:0.005203:0.008986:0.009066:0.008906:0.008906:0.005299:0.011540:0.009800:0.005554:0.008220:0.003863:0.009417:0.009656:0.005634:0.011763:0.003863:0.005714:0.009321:0.006049:0.005411:0.008699:0.008060:0.004373
National  Maternity Safety Champions and all :@0.508468:0.245273:0.830545:0.245273:0.830545:0.234688:0.508468:0.234688:0.011508:0.007901:0.005203:0.003863:0.008906:0.008651:0.007901:0.003863:0.004373:0.002761:0.014333:0.008124:0.005411:0.008348:0.005554:0.009034:0.003863:0.005411:0.007725:0.005108:0.008475:0.008124:0.004996:0.008348:0.005411:0.007725:0.005730:0.010167:0.009034:0.008124:0.014014:0.009385:0.004054:0.009353:0.009210:0.006767:0.005826:0.007805:0.008571:0.008986:0.006049:0.006975:0.003368:0.003368:0.004373
other key system partners. The MIS has strongly :@0.508048:0.260654:0.852726:0.260654:0.852726:0.250070:0.508048:0.250070:0.009353:0.005411:0.008842:0.008348:0.005554:0.005666:0.007725:0.008156:0.007470:0.005203:0.006560:0.007470:0.006464:0.005411:0.007949:0.013359:0.006464:0.009385:0.007917:0.005554:0.005411:0.008779:0.008348:0.005554:0.006512:0.003464:0.006368:0.008364:0.008858:0.008348:0.006352:0.013439:0.003942:0.007981:0.006049:0.008731:0.007725:0.006560:0.005634:0.006767:0.005076:0.005379:0.009066:0.008826:0.009162:0.003863:0.007486:0.004373
incentivised providers to implement a  progressively :@0.508468:0.276333:0.873704:0.276333:0.873704:0.265749:0.508468:0.265749:0.003863:0.008731:0.007135:0.008348:0.008699:0.005411:0.003655:0.007470:0.003863:0.006464:0.008348:0.009034:0.006384:0.009385:0.005235:0.009066:0.007470:0.003863:0.009082:0.008060:0.005379:0.006767:0.004661:0.005411:0.009130:0.006049:0.003863:0.013742:0.009194:0.003863:0.008348:0.013742:0.008348:0.009034:0.005411:0.005108:0.006895:0.004373:0.002426:0.009162:0.005554:0.008890:0.009066:0.005379:0.008060:0.006560:0.006560:0.003863:0.007230:0.008060:0.003863:0.007310:0.004373
developing  range of actions agreed  by maternity :@0.508048:0.291715:0.858711:0.291715:0.858711:0.281131:0.508048:0.281131:0.009401:0.007901:0.007470:0.008156:0.003863:0.008986:0.009162:0.003863:0.008651:0.009162:0.004373:0.002522:0.005379:0.008124:0.008683:0.009162:0.008156:0.005634:0.009353:0.005187:0.005203:0.008124:0.007374:0.005411:0.003863:0.009162:0.009034:0.006767:0.005538:0.007805:0.009066:0.005299:0.007981:0.007981:0.009066:0.004373:0.002426:0.008651:0.007055:0.005714:0.013742:0.008124:0.005411:0.008348:0.005554:0.009034:0.003863:0.005411:0.007725:0.004373
experts to be crucial in  improving safety.:@0.508048:0.307097:0.792936:0.307097:0.792936:0.296513:0.508048:0.296513:0.008156:0.007326:0.009146:0.008348:0.005554:0.005171:0.006767:0.005155:0.005411:0.009130:0.005634:0.008826:0.007725:0.005634:0.007374:0.005219:0.008731:0.007374:0.003623:0.007901:0.003863:0.006720:0.003272:0.007645:0.004373:0.002426:0.003863:0.013280:0.008986:0.005379:0.009066:0.007390:0.003863:0.008491:0.009066:0.006464:0.006384:0.007645:0.004788:0.007901:0.005123:0.007230:0.003464
9.  Partnered :@0.489079:0.329730:0.597799:0.329730:0.597799:0.318589:0.489079:0.318589:0.008233:0.003864:0.004637:0.013928:0.009661:0.008485:0.006300:0.006132:0.009577:0.008569:0.006300:0.008569:0.009829:0.004637
with others to advance maternity :@0.598789:0.329606:0.835618:0.329606:0.835618:0.319021:0.598789:0.319021:0.011540:0.003863:0.005682:0.009034:0.006177:0.008986:0.005411:0.008619:0.008156:0.005379:0.006767:0.004661:0.005123:0.008986:0.005634:0.008124:0.009098:0.007470:0.007901:0.009034:0.007103:0.008156:0.005634:0.013439:0.007805:0.005411:0.008108:0.005554:0.008810:0.003863:0.005203:0.007725:0.004373
safety through engagement with the royal :@0.518984:0.345284:0.818109:0.345284:0.818109:0.334700:0.518984:0.334700:0.006767:0.008124:0.004996:0.008172:0.005411:0.007725:0.004373:0.005171:0.008826:0.005379:0.009066:0.008826:0.009162:0.008826:0.006049:0.008348:0.009034:0.009401:0.007821:0.009401:0.008348:0.013423:0.008348:0.009034:0.005139:0.004373:0.011540:0.004086:0.005411:0.009289:0.005634:0.005411:0.009034:0.008156:0.005634:0.005044:0.008316:0.006895:0.007310:0.003448:0.004373
colleges and  membership of the Maternity :@0.519320:0.360963:0.820568:0.360963:0.820568:0.350379:0.519320:0.350379:0.007055:0.008906:0.003863:0.003527:0.007981:0.008986:0.008060:0.006464:0.005299:0.007645:0.008491:0.008826:0.004373:0.002522:0.013359:0.008060:0.013280:0.008986:0.008060:0.005379:0.006464:0.008731:0.003863:0.008906:0.005634:0.009353:0.004756:0.004788:0.005411:0.008699:0.008060:0.006049:0.014333:0.007837:0.005411:0.008348:0.005315:0.009034:0.003863:0.005171:0.007725:0.004373
Transformation Programme Board.:@0.518984:0.376642:0.758255:0.376642:0.758255:0.366058:0.518984:0.366058:0.008364:0.005331:0.007805:0.008826:0.006560:0.004996:0.008954:0.005379:0.013439:0.007901:0.005203:0.003863:0.008986:0.008826:0.006464:0.008651:0.005379:0.008986:0.008986:0.005299:0.007725:0.013184:0.013184:0.007981:0.006049:0.008731:0.008826:0.007725:0.005299:0.008906:0.003464
10.  Published :@0.489499:0.399335:0.597379:0.399335:0.597379:0.388193:0.489499:0.388193:0.008485:0.008485:0.004032:0.004637:0.004603:0.009661:0.009577:0.009829:0.004536:0.004536:0.006972:0.009493:0.008569:0.009829:0.004637
a landmark clinically led review of :@0.598789:0.399210:0.837885:0.399210:0.837885:0.388626:0.598789:0.388626:0.006895:0.006384:0.003863:0.008124:0.008763:0.009401:0.013535:0.008124:0.005315:0.007933:0.004756:0.007055:0.003863:0.003863:0.008571:0.003863:0.007055:0.007901:0.003863:0.003863:0.007310:0.005714:0.003368:0.007310:0.008236:0.006464:0.005554:0.008060:0.007470:0.003863:0.008156:0.011253:0.005203:0.008986:0.004788:0.004373
cerebral palsy claims in September 2017: the first :@0.519321:0.414889:0.867447:0.414889:0.867447:0.404305:0.519321:0.404305:0.006975:0.007901:0.005299:0.007981:0.008826:0.005299:0.007725:0.003863:0.006640:0.008826:0.007645:0.003863:0.006305:0.007310:0.004788:0.007374:0.003543:0.007805:0.003863:0.013184:0.006560:0.005634:0.003272:0.007645:0.006049:0.008236:0.008156:0.009385:0.005155:0.008348:0.013327:0.009385:0.007996:0.005554:0.005108:0.008906:0.008986:0.008826:0.008906:0.003464:0.006113:0.005411:0.009034:0.008076:0.004868:0.004996:0.003863:0.005554:0.006512:0.005411:0.004373
time we used our data in collaboration with other :@0.518985:0.430804:0.872107:0.430804:0.872107:0.420220:0.518985:0.420220:0.005203:0.003863:0.013104:0.008060:0.004788:0.012178:0.008826:0.006049:0.008395:0.006209:0.007725:0.008651:0.006049:0.008986:0.008731:0.005299:0.005203:0.009066:0.007805:0.005203:0.007805:0.006384:0.003272:0.007645:0.006049:0.007055:0.008986:0.003863:0.003863:0.007725:0.009066:0.009162:0.005379:0.007901:0.005203:0.003863:0.008986:0.008826:0.005299:0.011540:0.003863:0.005682:0.009034:0.006177:0.009162:0.005411:0.008619:0.008156:0.005379:0.004373
parts of the health system. This was followed by the :@0.519741:0.446483:0.886988:0.446483:0.886988:0.435899:0.519741:0.435899:0.008906:0.007645:0.005299:0.005203:0.006464:0.005203:0.009353:0.004756:0.004868:0.005411:0.008699:0.008060:0.006049:0.008651:0.007981:0.007805:0.003863:0.004964:0.008651:0.005634:0.006560:0.007470:0.006464:0.005411:0.007869:0.013280:0.003464:0.006368:0.008060:0.008651:0.003863:0.006384:0.004373:0.012003:0.008491:0.007055:0.005203:0.004996:0.009353:0.003863:0.003623:0.009353:0.011221:0.008348:0.009401:0.006368:0.008651:0.007055:0.004373:0.005203:0.008651:0.007981:0.004373
publication of our :@0.519741:0.462162:0.648307:0.462162:0.648307:0.451577:0.519741:0.451577:0.009066:0.008651:0.009066:0.003863:0.003527:0.007135:0.007805:0.005411:0.003575:0.008986:0.008731:0.006049:0.009353:0.004756:0.004788:0.009066:0.009034:0.005331:0.004373
Learning from suicide-related claims:@0.649612:0.462162:0.901892:0.462162:0.901892:0.451577:0.649612:0.451577:0.007390:0.007773:0.008954:0.005666:0.009289:0.004134:0.009225:0.008826:0.004868:0.004709:0.005666:0.008364:0.013519:0.004389:0.006608:0.008906:0.004373:0.007135:0.004134:0.008890:0.007981:0.006560:0.005666:0.008028:0.004134:0.008890:0.005155:0.008028:0.008826:0.003607:0.006959:0.003879:0.008316:0.003942:0.013184:0.006305
 :@0.901628:0.462162:0.906001:0.462162:0.906001:0.451577:0.901628:0.451577:0.004373
report in 2018/19 and the programme continues:@0.519740:0.477841:0.859869:0.477841:0.859869:0.467256:0.519740:0.467256:0.005299:0.007981:0.008986:0.008906:0.005299:0.005123:0.005634:0.003272:0.007566:0.006049:0.008603:0.008874:0.008603:0.008779:0.006225:0.008603:0.008779:0.005714:0.007645:0.008491:0.008826:0.005634:0.005411:0.008699:0.008060:0.006049:0.009066:0.005379:0.009066:0.009162:0.005379:0.007901:0.013280:0.013359:0.008060:0.005714:0.007374:0.009002:0.008826:0.005203:0.003863:0.008731:0.008731:0.008156:0.006767
in 2022 with reports on emergency department :@0.519741:0.493521:0.857189:0.493521:0.857189:0.482936:0.519741:0.482936:0.003272:0.007645:0.006049:0.008603:0.008603:0.008603:0.008603:0.005906:0.011540:0.003863:0.005682:0.009034:0.006592:0.005203:0.007901:0.008986:0.008906:0.005299:0.005203:0.006464:0.005634:0.008395:0.008156:0.006049:0.008348:0.013407:0.008156:0.005554:0.009146:0.008348:0.008699:0.007374:0.007725:0.004645:0.009401:0.008076:0.009385:0.007917:0.005554:0.005203:0.013742:0.008012:0.009034:0.005155:0.004373
themes drawn from our claims information.:@0.518985:0.509496:0.823250:0.509496:0.823250:0.498912:0.518985:0.498912:0.005411:0.008779:0.008156:0.013519:0.008156:0.006767:0.005251:0.009401:0.005299:0.008124:0.011284:0.009034:0.006001:0.004788:0.005554:0.008986:0.013359:0.005634:0.008986:0.008731:0.005299:0.005203:0.007374:0.003543:0.007805:0.003863:0.013184:0.006560:0.005714:0.003863:0.009034:0.004740:0.009162:0.005554:0.013423:0.008124:0.005155:0.003863:0.009082:0.009034:0.003464
11.  Instituted :@0.489499:0.531892:0.597379:0.531892:0.597379:0.520751:0.489499:0.520751:0.008485:0.008485:0.004032:0.004637:0.004603:0.005040:0.009661:0.006972:0.006216:0.004536:0.006216:0.009661:0.006216:0.008569:0.009913:0.004637
a Faculty of Learning in 2017 which :@0.598789:0.531767:0.852250:0.531767:0.852250:0.521183:0.598789:0.521183:0.006895:0.006384:0.007566:0.007805:0.007135:0.008731:0.003863:0.005044:0.007470:0.004788:0.009353:0.004756:0.005714:0.007230:0.008156:0.007805:0.005554:0.008555:0.003863:0.008571:0.009066:0.006464:0.003272:0.007645:0.006049:0.008603:0.008954:0.008603:0.008874:0.005299:0.011540:0.009210:0.003863:0.007374:0.009034:0.004373
curates an ever-expanding range of publications, :@0.519321:0.547683:0.862898:0.547683:0.862898:0.537098:0.519321:0.537098:0.007374:0.008587:0.005379:0.007901:0.005203:0.008156:0.006767:0.005491:0.007390:0.008316:0.006049:0.008060:0.007310:0.008060:0.005299:0.006129:0.007981:0.006975:0.008986:0.007805:0.008651:0.008986:0.003863:0.008571:0.008986:0.006464:0.005299:0.007805:0.008651:0.008986:0.007981:0.005634:0.009353:0.004756:0.005634:0.009066:0.008651:0.009162:0.003863:0.003863:0.006975:0.007805:0.005411:0.003655:0.009066:0.008826:0.006560:0.003464:0.004373
reports and Advice Insights and which also :@0.519741:0.563361:0.820926:0.563361:0.820926:0.552777:0.519741:0.552777:0.005203:0.007901:0.008986:0.008906:0.005299:0.005203:0.006464:0.005299:0.007645:0.008491:0.008826:0.005714:0.010295:0.009034:0.007470:0.003863:0.007135:0.008156:0.006049:0.004038:0.008571:0.006464:0.003863:0.008826:0.008571:0.005203:0.006464:0.005203:0.007645:0.008491:0.008906:0.005203:0.011540:0.009385:0.003863:0.007566:0.009241:0.006049:0.007470:0.003527:0.006209:0.008571:0.004373
influences face-to-face through provider:@0.519741:0.579040:0.800703:0.579040:0.800703:0.568456:0.519741:0.568456:0.003863:0.008651:0.004996:0.003655:0.008826:0.008156:0.008731:0.007374:0.008076:0.006767:0.005076:0.004788:0.008124:0.007087:0.008156:0.006384:0.005411:0.009034:0.006384:0.004788:0.008124:0.007087:0.008156:0.005203:0.005203:0.008826:0.005379:0.009066:0.008826:0.009162:0.008826:0.006464:0.008906:0.005299:0.008826:0.007230:0.003863:0.008731:0.007901:0.005554
visits and regional and national events.:@0.518968:0.594720:0.788071:0.594720:0.788071:0.584136:0.518968:0.584136:0.007230:0.003607:0.006384:0.003607:0.005044:0.006384:0.005634:0.007645:0.008491:0.008826:0.006464:0.005123:0.007901:0.008906:0.003863:0.008731:0.008491:0.007725:0.003863:0.005890:0.007645:0.008491:0.008906:0.006464:0.008731:0.007805:0.005411:0.003575:0.008986:0.008651:0.007901:0.003863:0.005890:0.007981:0.007310:0.008060:0.008571:0.005203:0.006384:0.003464
12.  Created :@0.489499:0.617413:0.582426:0.617413:0.582426:0.606272:0.489499:0.606272:0.008485:0.008485:0.004032:0.004637:0.004183:0.010081:0.006300:0.008737:0.008569:0.006216:0.008653:0.009913:0.004637
the Significant Concerns Framework :@0.583501:0.617288:0.841910:0.617288:0.841910:0.606704:0.583501:0.606704:0.005411:0.008699:0.008060:0.005634:0.008475:0.003863:0.009401:0.008763:0.003863:0.004996:0.003655:0.007374:0.007917:0.009034:0.005411:0.005044:0.009880:0.009353:0.009034:0.007374:0.008348:0.005554:0.009034:0.006767:0.005634:0.007789:0.005554:0.008124:0.013742:0.008348:0.011300:0.009353:0.005554:0.007693:0.004373
in 2019/20 which is designed to ensure we :@0.519741:0.632967:0.823767:0.632967:0.823767:0.622383:0.519741:0.622383:0.003272:0.007645:0.006049:0.008603:0.008874:0.008603:0.008779:0.006225:0.008603:0.008779:0.004788:0.011540:0.009034:0.003863:0.007566:0.009034:0.006592:0.003192:0.005634:0.005714:0.009066:0.007901:0.006464:0.003863:0.008826:0.008571:0.007981:0.008986:0.005634:0.005044:0.008651:0.005714:0.007981:0.008826:0.006560:0.008731:0.005379:0.008060:0.004868:0.011540:0.008619:0.004373
are using our information to help identify or :@0.519321:0.648645:0.831407:0.648645:0.831407:0.638060:0.519321:0.638060:0.007566:0.005203:0.007805:0.006049:0.008395:0.006305:0.003607:0.008491:0.008731:0.006049:0.008986:0.008651:0.005299:0.005634:0.003863:0.008651:0.004996:0.009034:0.005554:0.013423:0.008124:0.005155:0.003863:0.009082:0.009034:0.005586:0.005123:0.008986:0.006049:0.008491:0.007725:0.003607:0.008731:0.006049:0.003863:0.009082:0.008060:0.008826:0.005203:0.003863:0.004788:0.007725:0.004709:0.008571:0.005123:0.004373
validate emergent patient safety concerns.:@0.518985:0.664560:0.814328:0.664560:0.814328:0.653976:0.518985:0.653976:0.007390:0.007901:0.003863:0.003863:0.008986:0.007805:0.005411:0.007949:0.005634:0.008348:0.013407:0.008156:0.005554:0.009146:0.008348:0.008699:0.005411:0.005507:0.009385:0.007757:0.005411:0.003655:0.008156:0.008826:0.005203:0.004868:0.006767:0.008124:0.004996:0.008172:0.005411:0.007725:0.004756:0.007374:0.008922:0.008826:0.007135:0.008156:0.005379:0.008731:0.006767:0.003464
13.  Shared :@0.489499:0.687255:0.576042:0.687255:0.576042:0.676114:0.489499:0.676114:0.008485:0.008485:0.004032:0.004637:0.004183:0.008905:0.009661:0.008569:0.006384:0.008653:0.009913:0.004637
enhanced claims scorecards with :@0.577453:0.687130:0.808776:0.687130:0.808776:0.676546:0.577453:0.676546:0.008060:0.009034:0.008699:0.008124:0.008763:0.007135:0.008348:0.009130:0.006049:0.007055:0.003863:0.007566:0.003863:0.013024:0.006560:0.005299:0.006560:0.007055:0.009066:0.005379:0.008060:0.007135:0.007901:0.005379:0.009066:0.006560:0.004373:0.011540:0.003863:0.005411:0.009034:0.004373
our NEIS trust members from July 2017 :@0.519321:0.702809:0.795910:0.702809:0.795910:0.692225:0.519321:0.692225:0.008986:0.008731:0.005299:0.005634:0.010247:0.006975:0.003703:0.007310:0.005634:0.005411:0.005554:0.009034:0.006767:0.005155:0.005634:0.013280:0.008060:0.013280:0.008986:0.008156:0.005379:0.006560:0.004868:0.004788:0.005554:0.009146:0.013519:0.004868:0.005698:0.008747:0.003863:0.007486:0.005299:0.008603:0.008603:0.008603:0.008795:0.004373
onwards to help individual trusts self-identify :@0.519321:0.718488:0.837009:0.718488:0.837009:0.707904:0.519321:0.707904:0.009353:0.009034:0.011348:0.008124:0.005554:0.009178:0.006767:0.004820:0.005123:0.008986:0.006049:0.008491:0.007725:0.003607:0.008731:0.006049:0.003607:0.008571:0.008826:0.003863:0.007055:0.003863:0.008731:0.008571:0.007725:0.003863:0.005890:0.005411:0.005251:0.008826:0.006767:0.005076:0.006767:0.005076:0.006767:0.007933:0.003863:0.004709:0.006209:0.003863:0.009082:0.008156:0.008731:0.005411:0.003655:0.004788:0.007470:0.004373
specialities and issues for improvement.:@0.518985:0.734166:0.793595:0.734166:0.793595:0.723581:0.518985:0.723581:0.006767:0.008938:0.008060:0.007055:0.003863:0.007725:0.003863:0.003527:0.005411:0.003575:0.007981:0.006560:0.005634:0.007645:0.008491:0.008906:0.006464:0.003863:0.006225:0.006305:0.008491:0.007805:0.006384:0.004868:0.004996:0.009353:0.005554:0.005459:0.003863:0.013184:0.008986:0.005379:0.009066:0.007390:0.008060:0.013359:0.008060:0.008826:0.005203:0.003464
14.  Improved :@0.489499:0.756800:0.596203:0.756800:0.596203:0.745659:0.489499:0.745659:0.008485:0.008485:0.004032:0.004637:0.004603:0.005040:0.014449:0.009745:0.006216:0.009577:0.008569:0.008485:0.009745:0.004637
our effectiveness by building our business :@0.597614:0.756675:0.892319:0.756675:0.892319:0.746091:0.597614:0.746091:0.008986:0.008651:0.005299:0.005299:0.008348:0.004996:0.004724:0.008348:0.007023:0.005411:0.003863:0.007358:0.008156:0.009034:0.008012:0.006767:0.006767:0.005538:0.008651:0.007055:0.005203:0.008906:0.008491:0.003863:0.003527:0.008906:0.003863:0.008395:0.008906:0.006464:0.008986:0.008731:0.005299:0.005634:0.008906:0.008491:0.006464:0.003863:0.008316:0.007981:0.006384:0.006464:0.004373
intelligence capacity and capability,  implementing:@0.519741:0.772353:0.864388:0.772353:0.864388:0.761769:0.519741:0.761769:0.003863:0.008571:0.005123:0.008060:0.003863:0.003863:0.003623:0.009162:0.008156:0.008731:0.007135:0.008060:0.005299:0.007374:0.007837:0.009385:0.007837:0.007374:0.003863:0.005139:0.007725:0.004709:0.007645:0.008491:0.008906:0.006049:0.006975:0.007725:0.008986:0.007805:0.008986:0.003863:0.003527:0.003863:0.004964:0.007390:0.003272:0.004373:0.002426:0.003863:0.013104:0.008986:0.003863:0.007901:0.013184:0.008060:0.008651:0.005411:0.003575:0.008651:0.009401
a new finance system and  recruiting our first Chief :@0.519321:0.788033:0.877343:0.788033:0.877343:0.777449:0.519321:0.777449:0.006895:0.006049:0.009241:0.008348:0.011811:0.004868:0.004996:0.003863:0.009034:0.008124:0.008842:0.007374:0.008172:0.005203:0.006560:0.007390:0.006464:0.005203:0.007981:0.013184:0.005634:0.007645:0.008491:0.008906:0.004373:0.002522:0.005379:0.007981:0.007055:0.005299:0.008651:0.003863:0.004964:0.003863:0.008491:0.008986:0.006049:0.008986:0.008651:0.005299:0.004868:0.004996:0.003863:0.005554:0.006512:0.005411:0.005092:0.009880:0.009273:0.003863:0.008651:0.004996:0.004373
Information Officer in 2020. This laid the platform :@0.519741:0.804008:0.872927:0.804008:0.872927:0.793423:0.519741:0.793423:0.004038:0.008731:0.004996:0.008954:0.005379:0.013359:0.007805:0.005411:0.003655:0.009066:0.008826:0.006049:0.011843:0.004996:0.004996:0.003863:0.007374:0.008172:0.005554:0.005618:0.003272:0.007645:0.006049:0.008906:0.008986:0.008826:0.008906:0.003464:0.006113:0.008364:0.008603:0.003863:0.006560:0.005634:0.003448:0.007310:0.003448:0.008395:0.005634:0.005411:0.009034:0.008156:0.005634:0.009066:0.003863:0.007645:0.005411:0.004677:0.009066:0.005379:0.013359:0.004373
for the start of our Core Systems Programme :@0.518985:0.819686:0.836993:0.819686:0.836993:0.809102:0.518985:0.809102:0.004996:0.009353:0.005554:0.004629:0.005411:0.008699:0.008060:0.005299:0.006767:0.005155:0.008124:0.005315:0.005411:0.005092:0.009353:0.004756:0.005203:0.008986:0.008731:0.005299:0.005203:0.009880:0.009098:0.005554:0.008140:0.005634:0.008060:0.007390:0.006464:0.005203:0.007981:0.013184:0.006560:0.006049:0.008395:0.005299:0.008986:0.008986:0.005299:0.007725:0.013184:0.013184:0.007981:0.004373
to replace our legacy systems and  modernise :@0.518985:0.835365:0.835891:0.835365:0.835891:0.824781:0.518985:0.824781:0.005044:0.008651:0.006049:0.005299:0.007981:0.008986:0.003863:0.007645:0.007055:0.007981:0.005634:0.008986:0.008651:0.005299:0.005714:0.003863:0.007821:0.009066:0.007805:0.007135:0.007390:0.004373:0.006767:0.007342:0.006464:0.005411:0.007869:0.013280:0.006560:0.005299:0.007645:0.008491:0.008826:0.004373:0.002522:0.013184:0.008986:0.009066:0.007981:0.005299:0.008731:0.003863:0.006305:0.007981:0.004373
our working and data capability in 2021/22.:@0.519321:0.851043:0.825837:0.851043:0.825837:0.840458:0.519321:0.840458:0.008986:0.008731:0.005299:0.004373:0.011540:0.009624:0.005554:0.007933:0.003863:0.009034:0.009401:0.006049:0.007645:0.008491:0.008826:0.006049:0.009066:0.007805:0.005123:0.007805:0.006049:0.007374:0.007661:0.009162:0.007901:0.009162:0.003863:0.003863:0.003623:0.005203:0.007725:0.005459:0.003272:0.007645:0.006049:0.008603:0.008603:0.008603:0.008603:0.006225:0.008603:0.008603:0.003464
15.  Collaborated :@0.489499:0.873679:0.621993:0.873679:0.621993:0.862537:0.489499:0.862537:0.008485:0.008485:0.004032:0.004637:0.004183:0.010165:0.009913:0.004772:0.004469:0.008653:0.009997:0.009913:0.006384:0.008737:0.006300:0.008737:0.009997:0.004637
with Getting It Right First Time :@0.622564:0.873554:0.841900:0.873554:0.841900:0.862969:0.622564:0.862969:0.011763:0.003863:0.005714:0.009321:0.006464:0.010758:0.008348:0.005092:0.005203:0.003863:0.008731:0.009162:0.006464:0.003607:0.004453:0.006049:0.009066:0.003607:0.008906:0.008491:0.005044:0.005634:0.007230:0.003607:0.005203:0.006305:0.005044:0.004373:0.008364:0.003863:0.013216:0.008156:0.004373
(GIRFT) since 2017 to improve safety and increase :@0.519321:0.889233:0.870144:0.889233:0.870144:0.878648:0.519321:0.878648:0.004533:0.010582:0.004038:0.009162:0.007470:0.007981:0.004613:0.004868:0.006560:0.003863:0.008651:0.007135:0.008060:0.005634:0.008826:0.008826:0.008603:0.008874:0.005634:0.005123:0.008986:0.006049:0.003863:0.012849:0.008826:0.005299:0.008906:0.007230:0.007901:0.005203:0.006767:0.008124:0.004996:0.008172:0.005411:0.007725:0.004756:0.007805:0.008651:0.008986:0.006464:0.003607:0.008571:0.006975:0.005299:0.007981:0.007645:0.006464:0.007901:0.004373
transparency around our data through the publication :@0.518985:0.904910:0.900342:0.904910:0.900342:0.894326:0.518985:0.894326:0.005203:0.005554:0.008124:0.008747:0.006767:0.009114:0.008124:0.005554:0.008076:0.009034:0.007103:0.007725:0.005219:0.007805:0.005299:0.008906:0.008731:0.008651:0.008986:0.006049:0.008986:0.008651:0.005299:0.005299:0.009066:0.007805:0.005123:0.007805:0.005634:0.005203:0.008826:0.005379:0.009066:0.008826:0.009162:0.008826:0.005634:0.005411:0.008699:0.008060:0.006049:0.009066:0.008651:0.008986:0.003863:0.003527:0.007055:0.007725:0.005203:0.003863:0.008731:0.008731:0.004373
of various specialty reports as well as publishing the :@0.519321:0.920886:0.884238:0.920886:0.884238:0.910302:0.519321:0.910302:0.008986:0.004788:0.004788:0.007645:0.007901:0.005379:0.003863:0.008986:0.008826:0.006767:0.004661:0.006767:0.008938:0.008156:0.007135:0.003863:0.007821:0.003863:0.005203:0.007725:0.005459:0.005203:0.007901:0.008986:0.008906:0.005299:0.005203:0.006464:0.005299:0.007470:0.006209:0.004868:0.011348:0.008348:0.003863:0.003863:0.006017:0.007725:0.006384:0.005634:0.009066:0.008651:0.008986:0.003863:0.003527:0.006560:0.008571:0.003863:0.008491:0.008986:0.005634:0.005123:0.008731:0.007981:0.004373
Learning from Litigation Claims guide in 2021.:@0.519741:0.936564:0.843048:0.936564:0.843048:0.925979:0.519741:0.925979:0.007135:0.008060:0.007725:0.005379:0.008651:0.003863:0.008571:0.009066:0.005634:0.004996:0.005554:0.009018:0.013519:0.006049:0.007135:0.003863:0.005044:0.003863:0.008826:0.007725:0.005203:0.003863:0.008731:0.008651:0.006049:0.009880:0.003863:0.007933:0.003863:0.013742:0.006767:0.005108:0.009066:0.008731:0.003863:0.008986:0.008060:0.005634:0.003272:0.007645:0.006049:0.008826:0.008826:0.008603:0.008954:0.003464