NHS Resolution :@0.116465:0.056159:0.216477:0.056159:0.216477:0.047246:0.116465:0.047246:0.009566:0.009324:0.006892:0.004864:0.008558:0.007268:0.005576:0.007981:0.003816:0.007766:0.005226:0.003587:0.007981:0.007900:0.003708
Annual report and accounts 2021/22:@0.287764:0.056159:0.513287:0.056159:0.513287:0.047246:0.287764:0.047246:0.009230:0.008142:0.008061:0.008142:0.007215:0.003520:0.005629:0.004958:0.007309:0.008222:0.008236:0.004864:0.004555:0.005011:0.006839:0.007604:0.007725:0.005213:0.006839:0.006422:0.006382:0.008061:0.007806:0.007604:0.004743:0.005697:0.004460:0.006879:0.006973:0.006879:0.006973:0.005038:0.007053:0.007242
13:@0.938702:0.056159:0.952889:0.056159:0.952889:0.047246:0.938702:0.047246:0.006462:0.007725
Delivering greater value:@0.097573:0.191187:0.336564:0.191187:0.336564:0.178931:0.097573:0.178931:0.015204:0.011176:0.005967:0.005875:0.011343:0.011250:0.008221:0.005967:0.012507:0.012839:0.007648:0.013098:0.008479:0.011417:0.011343:0.008313:0.011417:0.008479:0.006466:0.011509:0.011509:0.006041:0.012931:0.009994
16.  Prosecuted :@0.097153:0.213446:0.216240:0.213446:0.216240:0.202304:0.097153:0.202304:0.008481:0.008481:0.003947:0.004635:0.004266:0.009992:0.006382:0.009908:0.007137:0.008733:0.007725:0.009741:0.006298:0.008733:0.009992:0.004635
a landmark case in 2018 with a :@0.217651:0.213321:0.443707:0.213321:0.443707:0.202737:0.217651:0.202737:0.006892:0.006382:0.003861:0.008121:0.009030:0.009397:0.014008:0.008121:0.005552:0.007929:0.005345:0.007132:0.007897:0.006765:0.008009:0.006047:0.003366:0.007977:0.006047:0.008903:0.008903:0.008823:0.008823:0.004866:0.011918:0.004036:0.005632:0.009397:0.006047:0.006461:0.004371
claimant being jailed for deliberately attempting to :@0.126543:0.228702:0.492503:0.228702:0.492503:0.218117:0.126543:0.218117:0.007371:0.004052:0.008121:0.003861:0.013737:0.008121:0.009030:0.005409:0.006047:0.008903:0.007897:0.003606:0.008567:0.008903:0.005201:0.003861:0.007897:0.003861:0.003861:0.007977:0.009397:0.005887:0.004994:0.009541:0.005552:0.005281:0.009397:0.008153:0.003861:0.003861:0.009381:0.008169:0.005552:0.008121:0.005409:0.008344:0.003861:0.007722:0.005249:0.008121:0.005409:0.005201:0.008344:0.013737:0.009158:0.005409:0.003861:0.009030:0.009158:0.006047:0.005121:0.008982:0.004371
defraud the NHS and deceive the Court. This has :@0.126543:0.244082:0.478415:0.244082:0.478415:0.233498:0.126543:0.233498:0.009397:0.008073:0.004994:0.005552:0.007850:0.009030:0.009110:0.006047:0.005409:0.009030:0.008153:0.006047:0.011088:0.010498:0.007897:0.005632:0.007802:0.008567:0.008982:0.006461:0.009062:0.008153:0.007371:0.007993:0.003861:0.007387:0.008153:0.005632:0.005409:0.009030:0.008153:0.005632:0.010243:0.009349:0.009285:0.005552:0.005616:0.003462:0.006525:0.008360:0.008599:0.003861:0.006557:0.006047:0.008567:0.007642:0.006382:0.004371
since resulted  in a  number of similar judgements, :@0.126543:0.259463:0.479979:0.259463:0.479979:0.248879:0.126543:0.248879:0.006557:0.003861:0.008647:0.007132:0.008057:0.006047:0.005297:0.007977:0.006557:0.008727:0.003861:0.004962:0.007977:0.009062:0.004371:0.002521:0.003271:0.007562:0.006461:0.006892:0.004371:0.002425:0.009030:0.009030:0.013737:0.009094:0.008344:0.005552:0.005329:0.009349:0.004754:0.005632:0.006765:0.003654:0.013354:0.003861:0.003861:0.007818:0.005552:0.004371:0.003861:0.009030:0.009397:0.009397:0.008599:0.013737:0.008520:0.009030:0.005584:0.006765:0.003462:0.004371
underlining and promoting our determination:@0.126963:0.274904:0.451474:0.274904:0.451474:0.264320:0.126963:0.264320:0.009030:0.008855:0.009397:0.007977:0.005552:0.003685:0.003861:0.008823:0.003861:0.008727:0.009397:0.006302:0.007802:0.008567:0.008982:0.006461:0.009381:0.005313:0.009158:0.013434:0.009062:0.005201:0.003861:0.008727:0.009158:0.006461:0.009062:0.009030:0.005329:0.005201:0.009397:0.008153:0.005409:0.008344:0.005552:0.013529:0.003861:0.009030:0.007929:0.005409:0.003861:0.009349:0.009030
to combat claims fraud and exaggeration.:@0.126121:0.290290:0.423191:0.290290:0.423191:0.279705:0.126121:0.279705:0.005121:0.008982:0.005712:0.007371:0.009349:0.013928:0.009381:0.008121:0.005409:0.005217:0.007371:0.003861:0.007834:0.003861:0.013513:0.006765:0.004818:0.004994:0.005552:0.008121:0.009030:0.009397:0.006398:0.007802:0.008567:0.008982:0.006461:0.008344:0.007323:0.008121:0.009397:0.009222:0.008344:0.005552:0.007929:0.005409:0.003861:0.009349:0.008839:0.003462
17.  Supported :@0.097153:0.312626:0.212629:0.312626:0.212629:0.301485:0.097153:0.301485:0.008481:0.008481:0.003947:0.004635:0.003846:0.009237:0.009992:0.010160:0.010160:0.009992:0.006684:0.006247:0.008817:0.010160:0.004635
our staff through focused activity :@0.214040:0.312501:0.454775:0.312501:0.454775:0.301917:0.214040:0.301917:0.009158:0.008823:0.005377:0.005632:0.006765:0.005584:0.008121:0.004994:0.005185:0.004866:0.005409:0.009030:0.005552:0.009142:0.009030:0.009397:0.009030:0.005871:0.004994:0.009349:0.007371:0.008855:0.006765:0.008344:0.009158:0.006047:0.008121:0.006988:0.005409:0.003861:0.007355:0.003861:0.005201:0.007722:0.004371
including  Investors in  People (IIP) Silver accreditation :@0.126963:0.327943:0.499863:0.327943:0.499863:0.317358:0.126963:0.317358:0.003861:0.008567:0.007052:0.003861:0.008727:0.009158:0.003861:0.008647:0.009158:0.004371:0.002425:0.004244:0.008599:0.007387:0.008057:0.006765:0.005073:0.009158:0.005377:0.006765:0.005919:0.003271:0.007642:0.004371:0.002856:0.008488:0.007897:0.008823:0.008903:0.003606:0.007802:0.006047:0.004276:0.003781:0.003701:0.007897:0.004196:0.006047:0.008153:0.003861:0.003526:0.007387:0.007977:0.005377:0.005632:0.008121:0.007163:0.007371:0.005552:0.008153:0.009158:0.003861:0.005409:0.007945:0.005409:0.003654:0.009158:0.009030:0.004371
in  March 2020 and  launch of an equality, diversity :@0.126963:0.343384:0.487163:0.343384:0.487163:0.332800:0.126963:0.332800:0.003271:0.007642:0.004371:0.002856:0.013769:0.007722:0.005377:0.007132:0.008727:0.006461:0.008982:0.009062:0.008903:0.008903:0.006047:0.007802:0.008567:0.008982:0.004371:0.002521:0.003861:0.007897:0.008823:0.009030:0.007004:0.009030:0.005919:0.009349:0.005185:0.005201:0.007642:0.008488:0.006461:0.008153:0.009062:0.008727:0.007802:0.003861:0.003526:0.005409:0.007355:0.003462:0.006366:0.009062:0.003861:0.007307:0.008057:0.005377:0.006765:0.003654:0.005201:0.007467:0.004371
and inclusion strategy,  refreshed  in 2022.:@0.126543:0.359299:0.417087:0.359299:0.417087:0.348715:0.126543:0.348715:0.007802:0.008647:0.008982:0.006382:0.003861:0.008567:0.007132:0.003861:0.008727:0.006557:0.003861:0.009078:0.008823:0.006461:0.006461:0.005121:0.005377:0.007897:0.005201:0.008057:0.009062:0.007467:0.003462:0.004371:0.002409:0.005552:0.007961:0.004994:0.005249:0.008057:0.006765:0.008599:0.008153:0.009158:0.004371:0.002521:0.003271:0.007562:0.006047:0.008823:0.008823:0.008599:0.008950:0.003462
18.  Retained :@0.097153:0.381340:0.199698:0.381340:0.199698:0.370198:0.097153:0.370198:0.008481:0.008481:0.003947:0.004635:0.004266:0.010664:0.008817:0.006533:0.008582:0.004770:0.009757:0.008817:0.010160:0.004635
our ISO 27001  accreditation in :@0.201107:0.381215:0.422361:0.381215:0.422361:0.370631:0.201107:0.370631:0.009062:0.009030:0.005329:0.006047:0.003941:0.007642:0.010913:0.005712:0.008599:0.008599:0.008408:0.008599:0.008599:0.004371:0.004371:0.008121:0.007163:0.007371:0.005552:0.008153:0.009397:0.003861:0.005217:0.008121:0.005233:0.003861:0.009349:0.009030:0.006733:0.003111:0.007387:0.004371
2018/19 :@0.126121:0.397017:0.192475:0.397017:0.192475:0.385876:0.126121:0.385876:0.009069:0.009069:0.009069:0.009153:0.007053:0.009153:0.009153:0.004635
and onwards, safeguarding our data.:@0.193465:0.396893:0.456393:0.396893:0.456393:0.386308:0.193465:0.386308:0.007802:0.008567:0.008982:0.006461:0.009349:0.009285:0.011535:0.008360:0.005552:0.009652:0.006765:0.003462:0.006573:0.006765:0.008121:0.004994:0.008344:0.009397:0.009030:0.007850:0.005552:0.009397:0.003861:0.009030:0.009190:0.006461:0.009158:0.008823:0.005377:0.005201:0.009397:0.007897:0.005409:0.007865:0.003462
19.  Implemented :@0.097153:0.418993:0.233958:0.418993:0.233958:0.407851:0.097153:0.407851:0.008481:0.008481:0.003947:0.004635:0.004266:0.005122:0.014947:0.010076:0.004534:0.008901:0.014863:0.008817:0.009825:0.006533:0.008666:0.010076:0.004635
the Clinical  Negligence Scheme :@0.234948:0.418868:0.462281:0.418868:0.462281:0.408284:0.234948:0.408284:0.005409:0.009030:0.008153:0.006047:0.009876:0.003861:0.003861:0.008775:0.003861:0.007371:0.008121:0.003861:0.004371:0.002473:0.011583:0.008153:0.009158:0.003861:0.003861:0.008982:0.008153:0.008727:0.007371:0.007993:0.005632:0.008472:0.007371:0.008679:0.008344:0.013402:0.008153:0.004371
for General  Practice (CNSGP) in April 2019. This :@0.126123:0.434843:0.468742:0.434843:0.468742:0.424258:0.126123:0.424258:0.004994:0.009541:0.005552:0.005791:0.010945:0.008344:0.008839:0.008344:0.005552:0.008121:0.003861:0.004371:0.002409:0.008647:0.005377:0.007897:0.007132:0.005201:0.003861:0.007052:0.008057:0.006047:0.004818:0.009876:0.011679:0.008472:0.010753:0.008934:0.004818:0.005983:0.003271:0.007562:0.006047:0.009908:0.008903:0.005297:0.003861:0.003526:0.006382:0.008823:0.008823:0.008599:0.008950:0.003462:0.006525:0.008153:0.008647:0.003861:0.006382:0.004371
has since then progressively integrated clinical :@0.126963:0.450224:0.456802:0.450224:0.456802:0.439640:0.126963:0.439640:0.008727:0.007722:0.006557:0.005201:0.006557:0.003861:0.008647:0.007132:0.008057:0.005632:0.005409:0.009030:0.008073:0.009030:0.006334:0.009158:0.005377:0.009062:0.009158:0.005377:0.008057:0.006765:0.006509:0.003861:0.007307:0.008057:0.003861:0.007387:0.005632:0.003861:0.009030:0.005409:0.007977:0.009397:0.005297:0.008121:0.005153:0.008344:0.009126:0.006461:0.007371:0.003542:0.003861:0.008488:0.003861:0.006972:0.007802:0.003861:0.004371
indemnity cover for most NHS activities in :@0.126963:0.465606:0.426393:0.465606:0.426393:0.455022:0.126963:0.455022:0.003861:0.009030:0.009190:0.008344:0.013481:0.009030:0.003861:0.005409:0.007483:0.005297:0.007371:0.008998:0.007467:0.008153:0.005552:0.004770:0.004994:0.009876:0.005552:0.005791:0.013354:0.009062:0.006765:0.005073:0.006047:0.010913:0.010322:0.007722:0.006047:0.008121:0.007163:0.005409:0.003861:0.007355:0.003861:0.005201:0.003861:0.008153:0.006765:0.005584:0.003271:0.007642:0.004371
England  under one roof and  has been supported :@0.127383:0.480987:0.477548:0.480987:0.477548:0.470403:0.127383:0.470403:0.007722:0.008727:0.009158:0.003861:0.007722:0.008823:0.009158:0.004371:0.002521:0.009030:0.008775:0.009397:0.008073:0.005552:0.005105:0.009158:0.009030:0.008009:0.006047:0.005377:0.009158:0.009349:0.004754:0.005201:0.007802:0.008647:0.008982:0.004371:0.002425:0.008727:0.007722:0.006557:0.006047:0.008982:0.007897:0.007897:0.008647:0.006047:0.006765:0.008775:0.009158:0.009158:0.009062:0.005377:0.005409:0.008105:0.009158:0.004371
by our partnerships with organisations like:@0.126963:0.496369:0.428707:0.496369:0.428707:0.485785:0.126963:0.485785:0.008647:0.007052:0.005297:0.009158:0.008823:0.005377:0.006047:0.009381:0.007913:0.005552:0.005409:0.008775:0.008344:0.005552:0.006509:0.009030:0.003861:0.009190:0.006765:0.004818:0.011758:0.003861:0.005712:0.009317:0.006382:0.009349:0.005345:0.009397:0.008121:0.009030:0.003861:0.006765:0.008121:0.005409:0.003861:0.009349:0.009030:0.006765:0.006031:0.003526:0.003606:0.007307:0.008344
the Royal College of General  Practitioners.:@0.126121:0.511813:0.426174:0.511813:0.426174:0.501228:0.126121:0.501228:0.005409:0.009030:0.008153:0.006461:0.008903:0.008647:0.007132:0.007562:0.003606:0.006047:0.009876:0.009525:0.003861:0.003861:0.008344:0.009397:0.008344:0.005664:0.009349:0.005185:0.005632:0.010945:0.008344:0.008839:0.008344:0.005552:0.008121:0.003861:0.004371:0.002505:0.008647:0.005377:0.008121:0.007084:0.005409:0.003654:0.005409:0.003861:0.009030:0.009030:0.008009:0.005552:0.006541:0.003462
20.  Approved :@0.095894:0.534446:0.207910:0.534446:0.207910:0.523304:0.095894:0.523304:0.008985:0.008985:0.004199:0.004635:0.003426:0.011806:0.010194:0.010412:0.006382:0.010261:0.008800:0.008901:0.010395:0.004635
a business case in 2021  to modernise and :@0.209168:0.534321:0.508630:0.534321:0.508630:0.523737:0.209168:0.523737:0.006892:0.006461:0.009381:0.008583:0.006765:0.003654:0.008727:0.008153:0.006557:0.006765:0.005488:0.007132:0.007897:0.006765:0.008009:0.006047:0.003271:0.007642:0.006047:0.008057:0.008232:0.008153:0.008153:0.004371:0.003685:0.005121:0.008982:0.006047:0.013513:0.009158:0.009397:0.007977:0.005552:0.008807:0.003861:0.006557:0.008153:0.006047:0.007642:0.008488:0.008903:0.004371
improve the efficiency of our claims processes and :@0.126961:0.549703:0.486859:0.549703:0.486859:0.539119:0.126961:0.539119:0.003861:0.013098:0.008982:0.005297:0.009062:0.007307:0.007977:0.005712:0.005409:0.009030:0.008073:0.005712:0.008344:0.004994:0.004994:0.003861:0.007610:0.003861:0.008344:0.009206:0.007371:0.007913:0.005201:0.009349:0.004754:0.005201:0.009349:0.009030:0.005552:0.005121:0.007371:0.003861:0.007834:0.003861:0.013513:0.006765:0.005999:0.009158:0.005552:0.008887:0.007132:0.008057:0.006557:0.006461:0.008153:0.006557:0.005201:0.007642:0.008488:0.008903:0.004371
align them to support the new NHS regional and :@0.126541:0.565381:0.477584:0.565381:0.477584:0.554796:0.126541:0.554796:0.007642:0.003861:0.003526:0.008982:0.008647:0.006047:0.005409:0.009030:0.008153:0.013737:0.005584:0.005409:0.009126:0.005632:0.006765:0.008855:0.009381:0.009094:0.009158:0.005552:0.005201:0.005297:0.005409:0.009030:0.008153:0.006047:0.009397:0.008567:0.011838:0.005632:0.010993:0.010498:0.007897:0.006047:0.005297:0.008057:0.009062:0.003861:0.008982:0.008727:0.007897:0.003861:0.006382:0.007642:0.008488:0.008823:0.004371
integrated care landscape over the next three years.:@0.126961:0.580763:0.493544:0.580763:0.493544:0.570178:0.126961:0.570178:0.003861:0.008647:0.005409:0.008025:0.009397:0.005297:0.008121:0.005153:0.008344:0.009126:0.006382:0.007132:0.007722:0.005377:0.007977:0.006461:0.003861:0.008121:0.008679:0.009397:0.006557:0.007371:0.007913:0.009381:0.008089:0.005632:0.009062:0.007467:0.008344:0.005345:0.004866:0.005409:0.009030:0.008073:0.006461:0.009030:0.008009:0.007132:0.005409:0.005089:0.005409:0.009030:0.005377:0.008344:0.008121:0.004866:0.007722:0.007977:0.008121:0.005233:0.006765:0.003462
21.  Procured :@0.095894:0.603397:0.198942:0.603397:0.198942:0.592256:0.095894:0.592256:0.008985:0.008985:0.004199:0.004635:0.004266:0.009657:0.006214:0.009741:0.007557:0.009573:0.006214:0.008565:0.009825:0.004635
the Legal Costs Panel  in February 2020 and :@0.199933:0.603272:0.508202:0.603272:0.508202:0.592688:0.199933:0.592688:0.005409:0.009030:0.008153:0.006382:0.007052:0.007897:0.008903:0.007642:0.003606:0.006461:0.009876:0.009349:0.006765:0.005169:0.006765:0.005999:0.008153:0.007467:0.008312:0.007642:0.003526:0.004371:0.002425:0.003271:0.007642:0.006461:0.007562:0.008057:0.009158:0.005377:0.008727:0.007897:0.005377:0.007467:0.004866:0.008903:0.008903:0.008823:0.008823:0.005632:0.007562:0.008312:0.008727:0.004371
the Legal  Panel in December 2021  with new contracts :@0.126123:0.618950:0.509027:0.618950:0.509027:0.608366:0.126123:0.608366:0.005409:0.008695:0.008057:0.006047:0.006972:0.007722:0.008647:0.007387:0.003526:0.004371:0.002521:0.008153:0.007562:0.008392:0.007722:0.003606:0.006461:0.003271:0.007642:0.006461:0.010913:0.008344:0.007020:0.008344:0.013242:0.009158:0.008153:0.005377:0.004786:0.008312:0.008312:0.008232:0.008232:0.004371:0.003271:0.011535:0.003861:0.005680:0.009030:0.006589:0.009030:0.008344:0.011535:0.005345:0.007371:0.009094:0.008823:0.005201:0.005377:0.008121:0.006988:0.005409:0.006509:0.004371
designed to improve effectiveness and  reduce costs.:@0.126543:0.634629:0.495136:0.634629:0.495136:0.624044:0.126543:0.624044:0.009062:0.008057:0.006557:0.003861:0.008982:0.008727:0.008153:0.009062:0.005632:0.005409:0.009126:0.006047:0.003861:0.013274:0.008982:0.005377:0.009062:0.007387:0.008057:0.005712:0.008344:0.004994:0.004994:0.008344:0.007371:0.005409:0.003861:0.007642:0.008344:0.009030:0.008344:0.006765:0.006765:0.005696:0.007802:0.008567:0.008982:0.004371:0.002521:0.005552:0.007961:0.009158:0.008823:0.007371:0.007913:0.005632:0.007052:0.008903:0.006557:0.005121:0.006557:0.003462
22.  Established :@0.095894:0.657026:0.219246:0.657026:0.219246:0.645884:0.095894:0.645884:0.008985:0.008985:0.004199:0.004635:0.004266:0.008934:0.007188:0.006533:0.008834:0.010412:0.004534:0.004770:0.007389:0.009757:0.008901:0.010395:0.004635
the Clinical  Negligence Scheme for :@0.220084:0.656901:0.473263:0.656901:0.473263:0.646317:0.220084:0.646317:0.005409:0.009030:0.008153:0.006047:0.009876:0.003861:0.003861:0.008855:0.003861:0.007371:0.008121:0.003861:0.004371:0.002393:0.011679:0.008057:0.009158:0.003861:0.003861:0.008982:0.008153:0.008727:0.007371:0.007913:0.005632:0.008472:0.007371:0.008839:0.008344:0.013737:0.008057:0.005632:0.004994:0.009349:0.005552:0.004371
Coronavirus (CNSC) and the Coronavirus Temporary :@0.126541:0.672282:0.500734:0.672282:0.500734:0.661697:0.126541:0.661697:0.009876:0.009349:0.005552:0.009349:0.009285:0.008121:0.007834:0.003861:0.005552:0.009030:0.006765:0.005361:0.004818:0.010051:0.011934:0.008727:0.009876:0.004994:0.005632:0.007802:0.008567:0.008982:0.006047:0.005409:0.009030:0.008153:0.006047:0.009876:0.009349:0.005552:0.009349:0.009285:0.008121:0.007834:0.003861:0.005552:0.009030:0.006765:0.004930:0.008360:0.007929:0.013434:0.009062:0.009158:0.005377:0.007897:0.005377:0.007722:0.004371
Indemnity Scheme (CTIS) at short notice in 2020.:@0.126961:0.687961:0.471957:0.687961:0.471957:0.677376:0.126961:0.677376:0.004244:0.009030:0.009142:0.008153:0.013513:0.009030:0.003654:0.005409:0.007530:0.005297:0.008472:0.007371:0.008839:0.008344:0.013737:0.008057:0.005632:0.004818:0.009876:0.008360:0.004068:0.008472:0.004818:0.005520:0.008121:0.005153:0.005297:0.006765:0.008855:0.009349:0.005552:0.005409:0.005552:0.008823:0.009062:0.005409:0.003654:0.007371:0.007993:0.005632:0.003271:0.007642:0.006047:0.008823:0.008823:0.008599:0.008950:0.003462
23.  Trained :@0.095894:0.710298:0.187606:0.710298:0.187606:0.699157:0.095894:0.699157:0.008985:0.008985:0.004199:0.004635:0.003426:0.009321:0.006382:0.008481:0.004534:0.009657:0.008565:0.009908:0.004635
NHS England staff using  principles :@0.189437:0.710173:0.436505:0.710173:0.436505:0.699589:0.189437:0.699589:0.010993:0.010498:0.007897:0.006461:0.007802:0.008823:0.009397:0.003622:0.007897:0.009030:0.009110:0.006382:0.006765:0.005584:0.008121:0.004994:0.005185:0.005632:0.008567:0.006382:0.003861:0.008488:0.008982:0.004371:0.002521:0.009062:0.005297:0.003861:0.008647:0.007132:0.003861:0.009078:0.003861:0.007977:0.006557:0.004371
emerging from  panel hearings to reduce :@0.126543:0.725615:0.417917:0.725615:0.417917:0.715030:0.126543:0.715030:0.008344:0.013322:0.008153:0.005377:0.009158:0.003861:0.008727:0.009158:0.006047:0.004994:0.005552:0.009014:0.013513:0.004371:0.002521:0.008982:0.007722:0.008647:0.007977:0.003861:0.006302:0.009030:0.008344:0.008121:0.005329:0.003861:0.009030:0.009190:0.006765:0.004818:0.005409:0.009126:0.006047:0.005297:0.008057:0.009062:0.008727:0.007132:0.008057:0.004371
preventable disputes developing in 2021.:@0.126963:0.741292:0.416693:0.741292:0.416693:0.730708:0.126963:0.730708:0.009381:0.005313:0.008153:0.007467:0.008153:0.009030:0.005153:0.008121:0.009094:0.003861:0.008057:0.006047:0.009158:0.003861:0.006557:0.009158:0.009030:0.005153:0.008153:0.006765:0.005488:0.009397:0.007897:0.007467:0.008153:0.003861:0.008982:0.009158:0.003861:0.008647:0.009158:0.006461:0.003271:0.007562:0.006047:0.008823:0.008823:0.008599:0.008950:0.003462
24.  Brokered :@0.095894:0.763630:0.200957:0.763630:0.200957:0.752488:0.095894:0.752488:0.008985:0.008985:0.004199:0.004635:0.004266:0.010328:0.006466:0.009825:0.008985:0.008649:0.006466:0.008649:0.009992:0.004635
a groundbreaking Covid-19 protocol :@0.202366:0.763505:0.466027:0.763505:0.466027:0.752921:0.202366:0.752921:0.006797:0.006047:0.009397:0.005552:0.009349:0.009030:0.008743:0.009397:0.009381:0.005329:0.008344:0.007945:0.007929:0.003861:0.009030:0.009158:0.006461:0.009876:0.009349:0.007642:0.003861:0.009573:0.006382:0.008599:0.008775:0.006461:0.008903:0.005297:0.008903:0.005121:0.008982:0.007052:0.008903:0.003861:0.004371
with claimant representative bodies in 2020 to :@0.125787:0.779183:0.459855:0.779183:0.459855:0.768598:0.125787:0.768598:0.011838:0.003861:0.005632:0.009238:0.006461:0.007371:0.004052:0.008121:0.003861:0.013737:0.008121:0.009030:0.005409:0.006047:0.005552:0.008137:0.009381:0.005313:0.008344:0.006525:0.008344:0.008695:0.005409:0.007865:0.005409:0.003654:0.007642:0.008057:0.006461:0.008982:0.008903:0.008982:0.003861:0.007818:0.006557:0.005632:0.003271:0.007642:0.006047:0.008903:0.008903:0.008823:0.008823:0.005297:0.005042:0.008647:0.004371
ensure that patients and NHS staff were not unduly :@0.126543:0.794860:0.497321:0.794860:0.497321:0.784276:0.126543:0.784276:0.008153:0.008823:0.006765:0.008679:0.005377:0.008153:0.005297:0.005409:0.009365:0.008312:0.005409:0.006174:0.009381:0.007834:0.005409:0.003861:0.008105:0.009030:0.005409:0.006557:0.005632:0.007802:0.008647:0.008982:0.006382:0.011088:0.010498:0.007897:0.005632:0.006765:0.005584:0.008121:0.004994:0.005185:0.004786:0.011758:0.008647:0.005552:0.008727:0.006461:0.008823:0.008982:0.005201:0.005632:0.009030:0.008695:0.009397:0.008663:0.003861:0.007483:0.004371
affected  by the Covid-19 pandemic with  regards to :@0.126543:0.810241:0.495231:0.810241:0.495231:0.799657:0.126543:0.799657:0.008121:0.004994:0.004994:0.008169:0.007371:0.005217:0.008344:0.009206:0.004371:0.002521:0.008647:0.007052:0.004866:0.005409:0.009030:0.008073:0.006047:0.010083:0.009349:0.007945:0.003861:0.009652:0.006382:0.008823:0.008057:0.006382:0.009381:0.008121:0.009030:0.009158:0.008344:0.013737:0.003861:0.007371:0.004371:0.011774:0.003861:0.005712:0.009317:0.004371:0.002425:0.005377:0.007977:0.009062:0.007802:0.005377:0.009062:0.006557:0.005201:0.005121:0.008982:0.004371
working  between claimants and  NHS  Resolution.:@0.125787:0.825623:0.472826:0.825623:0.472826:0.815039:0.125787:0.815039:0.011535:0.009620:0.005552:0.008137:0.003861:0.009317:0.009573:0.004371:0.002521:0.009381:0.008344:0.005409:0.011535:0.008344:0.008344:0.009030:0.006446:0.007371:0.003861:0.007913:0.003861:0.013737:0.008121:0.009030:0.005409:0.006765:0.005728:0.007802:0.008567:0.008982:0.004371:0.002521:0.010913:0.010322:0.007722:0.004371:0.002521:0.009238:0.007977:0.006765:0.008934:0.003861:0.008647:0.005409:0.003654:0.009062:0.008823:0.003462
25.  Performed :@0.095894:0.848022:0.212629:0.848022:0.212629:0.836881:0.095894:0.836881:0.008985:0.008985:0.004199:0.004635:0.004266:0.009825:0.008733:0.006466:0.006130:0.009908:0.006382:0.014779:0.008817:0.009992:0.004635
over 25,000 compliance checks :@0.214040:0.847898:0.442187:0.847898:0.442187:0.837313:0.214040:0.837313:0.009062:0.007467:0.008344:0.005345:0.005201:0.009158:0.009317:0.003701:0.009238:0.009317:0.009238:0.006047:0.007371:0.009349:0.013737:0.009381:0.003861:0.003861:0.008121:0.009030:0.007371:0.008344:0.005472:0.007371:0.008839:0.008344:0.007195:0.007929:0.006765:0.004371
for doctors so they could return to work to :@0.126123:0.863278:0.436467:0.863278:0.436467:0.852694:0.126123:0.852694:0.004994:0.009541:0.005552:0.005361:0.009397:0.008998:0.007371:0.005217:0.009349:0.005345:0.006765:0.005584:0.006302:0.008647:0.005201:0.005409:0.009030:0.008153:0.007722:0.005121:0.007132:0.009062:0.008823:0.003861:0.009078:0.006382:0.005377:0.008057:0.005409:0.008775:0.005552:0.008807:0.006047:0.005409:0.009030:0.004371:0.012333:0.010083:0.005967:0.008392:0.004866:0.005121:0.008982:0.004371
support the Covid-19 effort in 2020.:@0.126543:0.878956:0.384109:0.878956:0.384109:0.868372:0.126543:0.868372:0.006765:0.008855:0.009381:0.009094:0.009158:0.005552:0.005201:0.005297:0.005409:0.009030:0.008153:0.005632:0.009876:0.009349:0.007642:0.003861:0.009573:0.006382:0.008599:0.008775:0.006047:0.008344:0.004994:0.004994:0.009349:0.005552:0.005409:0.005696:0.003271:0.007642:0.006382:0.008599:0.008871:0.008599:0.008775:0.003462
26.  Convened :@0.095894:0.901295:0.209186:0.901295:0.209186:0.890153:0.095894:0.890153:0.008985:0.008985:0.004199:0.004635:0.003846:0.010479:0.009925:0.009992:0.009102:0.009086:0.009942:0.009086:0.010395:0.004635
a maternity safety surveillance :@0.210427:0.901170:0.428124:0.901170:0.428124:0.890586:0.210427:0.890586:0.006797:0.006461:0.013737:0.008121:0.005600:0.008344:0.005552:0.009030:0.003861:0.005409:0.007722:0.005600:0.006765:0.008121:0.004994:0.008169:0.005409:0.007722:0.005169:0.006765:0.008775:0.005552:0.007467:0.008344:0.003861:0.003669:0.003861:0.007897:0.009030:0.007179:0.008344:0.004371
group, working with  key health system partners :@0.126541:0.916849:0.468745:0.916849:0.468745:0.906264:0.126541:0.906264:0.009158:0.005552:0.009062:0.009030:0.009030:0.003462:0.005520:0.011535:0.009796:0.005552:0.008216:0.003861:0.009413:0.009652:0.005632:0.011758:0.003861:0.005712:0.009317:0.004371:0.002521:0.007722:0.008153:0.007467:0.005632:0.008727:0.007977:0.007802:0.003861:0.004962:0.008647:0.005632:0.006557:0.007387:0.006461:0.005201:0.007977:0.013178:0.006382:0.008982:0.007802:0.005377:0.005409:0.008536:0.008057:0.005377:0.006557:0.004371
to help identify potential trusts of concern :@0.126121:0.932526:0.424340:0.932526:0.424340:0.921942:0.126121:0.921942:0.005042:0.008727:0.006047:0.008488:0.007722:0.003606:0.008727:0.006047:0.003861:0.009158:0.008153:0.009030:0.005153:0.003861:0.004994:0.007435:0.005201:0.009062:0.008903:0.005121:0.008057:0.008567:0.005201:0.003861:0.007562:0.003861:0.005887:0.005409:0.005249:0.008823:0.006765:0.005073:0.006765:0.005073:0.009349:0.004754:0.005201:0.007132:0.008982:0.008727:0.007052:0.008057:0.005377:0.008727:0.004371
during the Covid-19 pandemic in 2020.:@0.126541:0.948205:0.401865:0.948205:0.401865:0.937621:0.126541:0.937621:0.008823:0.008567:0.005297:0.003861:0.008488:0.008903:0.005712:0.005409:0.009030:0.008073:0.005297:0.009876:0.009349:0.007642:0.003861:0.009397:0.006142:0.008599:0.008360:0.006047:0.009158:0.007802:0.008823:0.009158:0.008057:0.013354:0.003861:0.007132:0.005632:0.003271:0.007642:0.006047:0.008823:0.008823:0.008599:0.008950:0.003462
27.  Adapted :@0.536065:0.213446:0.641700:0.213446:0.641700:0.202304:0.536065:0.202304:0.008985:0.008985:0.004199:0.004635:0.006701:0.011806:0.010395:0.009035:0.010244:0.006533:0.009086:0.010395:0.004635
delivery models using  IT for a range of :@0.642957:0.213321:0.919414:0.213321:0.919414:0.202737:0.642957:0.202737:0.009158:0.008057:0.003861:0.003861:0.007227:0.008153:0.005377:0.007467:0.005632:0.013434:0.009158:0.009397:0.007977:0.003861:0.006557:0.005712:0.008567:0.006382:0.003861:0.008488:0.008982:0.004371:0.002425:0.003701:0.007227:0.005201:0.004994:0.009541:0.005552:0.005361:0.006797:0.006461:0.005377:0.008121:0.008839:0.009397:0.008153:0.005632:0.008982:0.004786:0.004371
services as a  result of the pandemic in 2020/21, :@0.566714:0.228999:0.907642:0.228999:0.907642:0.218414:0.566714:0.218414:0.006765:0.007929:0.005377:0.007387:0.003861:0.007132:0.008057:0.006765:0.005584:0.007722:0.006382:0.005201:0.006892:0.004371:0.002425:0.005377:0.007977:0.006557:0.008727:0.003861:0.005042:0.005632:0.009349:0.004754:0.005201:0.005409:0.009030:0.008153:0.006047:0.009381:0.008121:0.009030:0.009158:0.008344:0.013737:0.003861:0.007371:0.005568:0.003271:0.007642:0.006382:0.008599:0.008599:0.008599:0.008791:0.006222:0.008599:0.008855:0.003462:0.004371
some of which are being  retained going forwards :@0.566714:0.244381:0.923293:0.244381:0.923293:0.233796:0.566714:0.233796:0.006557:0.009062:0.013354:0.008057:0.006047:0.009349:0.004754:0.004371:0.011918:0.009397:0.004036:0.007642:0.009397:0.006047:0.007802:0.005297:0.007897:0.006461:0.008903:0.007897:0.003606:0.008567:0.008903:0.004371:0.002425:0.005552:0.007961:0.005409:0.007690:0.003861:0.008727:0.008057:0.009158:0.006047:0.009062:0.008982:0.003861:0.008567:0.009062:0.006047:0.004994:0.009541:0.005552:0.011742:0.008121:0.005728:0.009397:0.006972:0.004371
(e.g.  remote claims mediations, educational :@0.566714:0.259762:0.880265:0.259762:0.880265:0.249178:0.566714:0.249178:0.004818:0.008344:0.003462:0.009397:0.003462:0.004371:0.002840:0.005552:0.008057:0.013434:0.009062:0.005409:0.008025:0.006047:0.007371:0.003622:0.007897:0.003861:0.013354:0.006765:0.005919:0.013737:0.008344:0.009158:0.003861:0.008121:0.005233:0.003861:0.009349:0.009030:0.006477:0.003462:0.006446:0.008344:0.009206:0.009030:0.007371:0.007865:0.005409:0.003861:0.009126:0.009030:0.007929:0.003861:0.004371
events and virtual  practitioner assessments).:@0.566714:0.275441:0.877600:0.275441:0.877600:0.264857:0.566714:0.264857:0.008153:0.007467:0.008344:0.008695:0.005409:0.006765:0.005552:0.007802:0.008567:0.008982:0.005632:0.007642:0.003861:0.005297:0.005409:0.008775:0.008121:0.003638:0.004371:0.002521:0.009381:0.005552:0.007913:0.007371:0.005409:0.003861:0.005409:0.003861:0.009349:0.009030:0.008344:0.005552:0.005217:0.008121:0.006573:0.006765:0.008105:0.006765:0.006765:0.013338:0.008344:0.008695:0.005409:0.006765:0.004531:0.003462