:@0.120984:0.058666:0.126023:0.058666:0.126023:0.042888:0.120984:0.042888:0.005039
 :@0.120984:0.075057:0.126023:0.075057:0.126023:0.059279:0.120984:0.059279:0.005039
 :@0.120984:0.091448:0.126023:0.091448:0.126023:0.075670:0.120984:0.075670:0.005039
3 :@0.908688:0.957543:0.924123:0.957543:0.924123:0.942922:0.908688:0.942922:0.010280:0.005155
Where NHS services in an area have been re-organised, the organisation legally liable for :@0.120984:0.124357:0.859366:0.124357:0.859366:0.109736:0.120984:0.109736:0.017914:0.010070:0.010070:0.006231:0.010070:0.005230:0.013297:0.013297:0.012295:0.005230:0.009272:0.010311:0.006175:0.009105:0.004024:0.009272:0.010311:0.009272:0.005155:0.004117:0.010255:0.005044:0.010311:0.010255:0.005230:0.010311:0.006175:0.010311:0.010088:0.005230:0.010311:0.010255:0.009068:0.010311:0.005155:0.010311:0.010311:0.010311:0.010416:0.005073:0.006249:0.010280:0.006249:0.010070:0.006045:0.010459:0.010311:0.010255:0.004024:0.009272:0.010311:0.010255:0.005044:0.005044:0.005230:0.010311:0.010255:0.005230:0.010070:0.006045:0.010459:0.010311:0.010255:0.004024:0.009272:0.010311:0.005155:0.004117:0.010051:0.010311:0.005155:0.004117:0.010255:0.010459:0.010311:0.004006:0.004024:0.009068:0.005230:0.004024:0.004024:0.010311:0.010255:0.004024:0.010311:0.005155:0.005471:0.010070:0.006231:0.005155
the claim may not in fact have been managing the hospital in question at the time of the :@0.120984:0.139323:0.839700:0.139323:0.839700:0.124702:0.120984:0.124702:0.005230:0.010311:0.010255:0.005230:0.009272:0.004024:0.010311:0.004006:0.015318:0.005230:0.015503:0.010311:0.009031:0.005230:0.010311:0.010051:0.005230:0.005230:0.004024:0.010311:0.005007:0.005230:0.010311:0.009031:0.005230:0.005044:0.010311:0.010255:0.009068:0.010311:0.005155:0.010311:0.010311:0.010311:0.010237:0.005230:0.015503:0.010311:0.010255:0.010070:0.010459:0.004024:0.010070:0.010459:0.005044:0.005230:0.010311:0.010051:0.005230:0.010311:0.010255:0.009272:0.010311:0.004006:0.005230:0.010311:0.004006:0.005230:0.004024:0.010311:0.005007:0.010459:0.010311:0.010051:0.009272:0.005230:0.004024:0.010311:0.010255:0.005230:0.010070:0.005230:0.005044:0.005230:0.010070:0.010311:0.005155:0.005285:0.004024:0.015503:0.010070:0.005230:0.010070:0.005230:0.005230:0.005230:0.010070:0.010311:0.005155
incident. Where organisations have merged, leading to “inherited claims”, we have tried :@0.120984:0.154431:0.838624:0.154431:0.838624:0.139810:0.120984:0.139810:0.004024:0.010311:0.009272:0.004006:0.010311:0.010255:0.010311:0.005155:0.005285:0.004636:0.018118:0.010070:0.010311:0.006175:0.010125:0.005230:0.010311:0.006009:0.010459:0.010311:0.010255:0.004024:0.009272:0.010070:0.005230:0.004024:0.010311:0.010255:0.009272:0.005230:0.010311:0.010255:0.009068:0.010311:0.005155:0.015559:0.010070:0.006045:0.010459:0.010311:0.010255:0.005044:0.005230:0.004024:0.010311:0.010255:0.010311:0.004006:0.010311:0.010255:0.005230:0.005230:0.010070:0.005230:0.006231:0.004024:0.010311:0.010255:0.010311:0.006175:0.004117:0.004989:0.010311:0.010255:0.005230:0.009272:0.004024:0.010311:0.004006:0.015503:0.009068:0.006231:0.005044:0.005044:0.013111:0.010311:0.005155:0.010311:0.010311:0.009068:0.010311:0.005155:0.005285:0.006231:0.004024:0.010311:0.010255:0.005155
where possible to indicate the date when the predecessor member joined CNST.  :@0.120984:0.169397:0.790850:0.169397:0.790850:0.154776:0.120984:0.154776:0.013111:0.010311:0.010255:0.006231:0.010311:0.005155:0.010311:0.010311:0.009272:0.009272:0.004024:0.010311:0.004006:0.010311:0.005155:0.005285:0.010311:0.005155:0.004117:0.010255:0.010311:0.004006:0.009272:0.010311:0.005007:0.010311:0.005155:0.005340:0.010311:0.010051:0.005230:0.010311:0.010255:0.005230:0.010070:0.005230:0.013111:0.010311:0.010255:0.010311:0.005155:0.005285:0.010311:0.010255:0.005230:0.010070:0.006231:0.010311:0.010051:0.010311:0.009272:0.010255:0.009272:0.009272:0.010311:0.006009:0.005230:0.015503:0.010070:0.015503:0.010311:0.010255:0.006045:0.005044:0.004210:0.010311:0.004006:0.010311:0.010255:0.010311:0.005007:0.013297:0.013297:0.012295:0.011479:0.005230:0.005283:0.005155
The amounts paid out on behalf of members are broken down into “damages” (the amounts :@0.120984:0.196335:0.872431:0.196335:0.872431:0.181714:0.120984:0.181714:0.011479:0.010311:0.010051:0.005230:0.010311:0.015448:0.010311:0.010311:0.010051:0.005230:0.009068:0.005230:0.010311:0.010255:0.004024:0.010311:0.005155:0.010311:0.010311:0.005026:0.005230:0.010311:0.010051:0.005230:0.010311:0.010255:0.010311:0.010255:0.003839:0.005415:0.005230:0.010070:0.005230:0.005044:0.015503:0.010070:0.015503:0.010311:0.010255:0.006231:0.009068:0.005230:0.010311:0.006175:0.010125:0.005230:0.010070:0.006231:0.010070:0.009458:0.010311:0.010255:0.005230:0.010311:0.010255:0.013111:0.010311:0.005155:0.004117:0.010255:0.005230:0.010311:0.005007:0.006231:0.010311:0.010051:0.015503:0.010070:0.010311:0.010255:0.009272:0.006231:0.005044:0.006231:0.005230:0.010311:0.010051:0.005230:0.010311:0.015448:0.010311:0.010088:0.010311:0.005155:0.009124:0.005155
paid to the patient), “defence costs” (the legal costs incurred by NHS Resolution in handling :@0.120984:0.211301:0.872673:0.211301:0.872673:0.196680:0.120984:0.196680:0.010311:0.010255:0.004024:0.010311:0.005155:0.005285:0.010311:0.005007:0.005230:0.010311:0.010255:0.005230:0.010311:0.010051:0.005230:0.004024:0.010311:0.010255:0.005044:0.006231:0.005044:0.005230:0.006231:0.010311:0.010051:0.005230:0.010070:0.010311:0.009272:0.010255:0.005230:0.009272:0.010311:0.009031:0.005230:0.009272:0.006045:0.005230:0.006045:0.005230:0.010311:0.010255:0.005230:0.004024:0.010070:0.010459:0.010311:0.004006:0.005230:0.009272:0.010070:0.009272:0.005044:0.009272:0.005230:0.004024:0.010311:0.009272:0.010255:0.006231:0.006045:0.010311:0.010255:0.005230:0.010311:0.009031:0.005230:0.013297:0.013297:0.012295:0.005230:0.013297:0.010311:0.009272:0.010255:0.004024:0.010311:0.005155:0.004117:0.010255:0.010311:0.005155:0.004117:0.010255:0.005230:0.010311:0.010255:0.010311:0.010255:0.004024:0.004024:0.010311:0.010255:0.005155
the claim) and “claimant costs” (the legal costs incurred by the patient in bringing the claim, :@0.120984:0.226409:0.868691:0.226409:0.868691:0.211788:0.120984:0.211788:0.005230:0.010311:0.010255:0.005230:0.009272:0.004024:0.010311:0.004006:0.015318:0.006231:0.005230:0.010311:0.010255:0.010070:0.005230:0.006231:0.009272:0.004024:0.010311:0.004006:0.015503:0.010311:0.010051:0.005044:0.005044:0.009406:0.010311:0.009272:0.005155:0.009124:0.006231:0.005230:0.006045:0.005230:0.010311:0.010051:0.005230:0.004024:0.010311:0.010441:0.010311:0.004006:0.005044:0.009272:0.010311:0.009272:0.005007:0.009272:0.005230:0.004024:0.010070:0.009272:0.010311:0.006175:0.006268:0.010311:0.010051:0.005230:0.010311:0.009031:0.005230:0.005230:0.010311:0.010051:0.005230:0.010311:0.010255:0.005230:0.004024:0.010311:0.010255:0.005044:0.005230:0.004024:0.010311:0.005155:0.010125:0.006231:0.004024:0.010311:0.010441:0.004024:0.010070:0.010459:0.005044:0.005230:0.010311:0.010255:0.005044:0.009272:0.004024:0.010311:0.004006:0.015503:0.005436:0.005155
where these are met by NHS Resolution).  :@0.120984:0.241375:0.472282:0.241375:0.472282:0.226754:0.120984:0.226754:0.013111:0.010311:0.010255:0.006231:0.010311:0.005155:0.005285:0.010311:0.010255:0.009272:0.010311:0.005155:0.010125:0.006231:0.010311:0.005007:0.015503:0.010311:0.005007:0.005230:0.010311:0.009031:0.005044:0.013297:0.013297:0.012295:0.005230:0.013297:0.010311:0.009272:0.010255:0.004024:0.010311:0.005155:0.004117:0.010255:0.010424:0.006249:0.005229:0.005051:0.005155
It should be noted that these 2016/17 figures include repayments from previous years, for :@0.120984:0.268313:0.856094:0.268313:0.856094:0.253693:0.120984:0.253693:0.005230:0.005044:0.005230:0.009272:0.010311:0.010255:0.010311:0.004006:0.010311:0.005155:0.010311:0.010107:0.005230:0.010311:0.010255:0.005230:0.010311:0.010051:0.005230:0.005230:0.010311:0.010051:0.005230:0.005044:0.005230:0.010070:0.010311:0.009272:0.010255:0.005230:0.010311:0.010255:0.010311:0.010255:0.005230:0.010311:0.010051:0.005044:0.005415:0.003839:0.010459:0.010070:0.006231:0.010311:0.009272:0.005155:0.004117:0.010255:0.009272:0.004024:0.010070:0.010311:0.010255:0.005230:0.006231:0.010311:0.010255:0.010311:0.009031:0.015503:0.010311:0.010051:0.005230:0.009272:0.005044:0.005230:0.006231:0.010070:0.015503:0.005230:0.010070:0.006231:0.010311:0.009031:0.004024:0.010311:0.010255:0.009272:0.005230:0.009068:0.010311:0.010255:0.006231:0.009272:0.005230:0.005044:0.005230:0.010311:0.006009:0.005155
example where a payment was made in one financial year and then received back the :@0.120984:0.283279:0.828834:0.283279:0.828834:0.268658:0.120984:0.268658:0.010311:0.009031:0.010311:0.015448:0.010311:0.004043:0.010311:0.005155:0.013148:0.010311:0.010255:0.006231:0.010311:0.005155:0.010311:0.005248:0.010311:0.010255:0.009068:0.015503:0.010311:0.010255:0.005230:0.005230:0.013111:0.010311:0.009272:0.005155:0.015559:0.010311:0.010255:0.010070:0.005230:0.004024:0.010311:0.005155:0.010311:0.010311:0.010070:0.005044:0.005415:0.004024:0.010311:0.010255:0.010070:0.009272:0.004024:0.010311:0.004006:0.005230:0.009068:0.010311:0.010255:0.006231:0.005491:0.010311:0.010255:0.010311:0.005155:0.005285:0.010311:0.010255:0.010070:0.005230:0.006231:0.010070:0.009272:0.010311:0.004006:0.009272:0.010311:0.010255:0.005230:0.010311:0.010255:0.009068:0.009458:0.005044:0.005230:0.010311:0.010051:0.005155
following year. Occasionally, therefore, these figures may be less than zero. Moreover, :@0.120984:0.298387:0.833413:0.298387:0.833413:0.283767:0.120984:0.283767:0.005230:0.010311:0.004006:0.004024:0.010311:0.013278:0.004024:0.010311:0.010441:0.005230:0.009068:0.010311:0.010255:0.006231:0.005044:0.005230:0.014502:0.009068:0.009272:0.010311:0.009272:0.004006:0.010311:0.010051:0.010311:0.004006:0.004210:0.009068:0.005230:0.005230:0.005230:0.010311:0.010051:0.006231:0.010070:0.005415:0.010070:0.006231:0.010311:0.005007:0.005230:0.005230:0.010311:0.010255:0.009272:0.010070:0.005044:0.005415:0.003839:0.010459:0.010070:0.006231:0.010311:0.009272:0.005007:0.015503:0.010311:0.009031:0.005230:0.010311:0.010255:0.005230:0.004024:0.010311:0.009272:0.009031:0.005230:0.005230:0.010311:0.010255:0.010070:0.005230:0.009068:0.010311:0.006175:0.010311:0.005230:0.005230:0.015114:0.010311:0.006175:0.010311:0.010311:0.009050:0.010311:0.006175:0.005267:0.005155
where claims are made by members under the Property Expenses Scheme, for example in :@0.120984:0.313353:0.867443:0.313353:0.867443:0.298732:0.120984:0.298732:0.013111:0.010311:0.010255:0.006231:0.010311:0.005155:0.009272:0.004117:0.010255:0.004024:0.015503:0.009272:0.005230:0.010311:0.006175:0.010125:0.005230:0.015503:0.010311:0.010255:0.010070:0.005044:0.010311:0.009031:0.005230:0.015503:0.010311:0.015448:0.010311:0.010088:0.006231:0.009272:0.005230:0.010311:0.010255:0.010311:0.010051:0.006231:0.005044:0.005230:0.010311:0.010255:0.005230:0.012091:0.006231:0.010311:0.010255:0.010311:0.006009:0.005230:0.009068:0.005230:0.012295:0.009068:0.010311:0.010255:0.010311:0.009272:0.010255:0.009272:0.005230:0.012295:0.009272:0.010311:0.010255:0.015503:0.010311:0.005007:0.005044:0.005415:0.010070:0.006231:0.005230:0.010311:0.009031:0.010311:0.015448:0.010311:0.004043:0.010311:0.005155:0.004117:0.010051:0.005155
respect of stolen medical equipment, the payments made by NHS Resolution are not :@0.120984:0.328462:0.818369:0.328462:0.818369:0.313841:0.120984:0.313841:0.006231:0.010311:0.009272:0.010255:0.010311:0.009272:0.005007:0.005230:0.010070:0.005230:0.005230:0.009068:0.005230:0.010311:0.004006:0.010311:0.010255:0.005044:0.015503:0.010311:0.010255:0.004024:0.009272:0.010311:0.004006:0.005230:0.010070:0.010459:0.010311:0.004006:0.010311:0.015448:0.010311:0.010311:0.005026:0.005044:0.005230:0.005230:0.010311:0.010051:0.005230:0.010311:0.010255:0.009068:0.015503:0.010311:0.010255:0.005044:0.009272:0.005230:0.015503:0.010311:0.010255:0.010070:0.005230:0.010311:0.009293:0.005241:0.013297:0.013297:0.012295:0.005230:0.013297:0.010311:0.009272:0.010255:0.004024:0.010311:0.005155:0.003876:0.010311:0.010255:0.005230:0.010311:0.006175:0.010125:0.005230:0.010311:0.010255:0.005044:0.005155
\damages\ payments as such but rather a reimbursement to the member of its loss. :@0.120984:0.343463:0.809194:0.343463:0.809194:0.328842:0.120984:0.328842:0.006639:0.010311:0.010255:0.015503:0.010070:0.010459:0.010311:0.009031:0.006639:0.005230:0.010311:0.010255:0.009068:0.015503:0.010311:0.010051:0.005230:0.009272:0.005044:0.010311:0.009272:0.005007:0.009272:0.010311:0.009272:0.010255:0.005230:0.010311:0.010255:0.005044:0.005230:0.006231:0.010070:0.005230:0.010311:0.010051:0.006231:0.005230:0.010070:0.005230:0.006231:0.010311:0.004006:0.015503:0.010311:0.010051:0.006231:0.009272:0.010311:0.015448:0.010311:0.010088:0.005230:0.005044:0.005230:0.010311:0.005007:0.005230:0.010311:0.010051:0.005230:0.015503:0.010070:0.015503:0.010311:0.010255:0.006045:0.005044:0.010070:0.005415:0.005230:0.004024:0.005230:0.009068:0.005230:0.004024:0.010311:0.009272:0.009272:0.005544:0.005155
Until 2002, members handled and funded lower-value CNST claims themselves. However, in :@0.120984:0.370401:0.884022:0.370401:0.884022:0.355781:0.120984:0.355781:0.013297:0.010311:0.005155:0.004117:0.004006:0.005230:0.010311:0.010255:0.010311:0.010255:0.005230:0.005044:0.015503:0.010070:0.015503:0.010311:0.010255:0.006231:0.009068:0.005230:0.010311:0.010051:0.010311:0.010255:0.004024:0.010311:0.010255:0.005230:0.010311:0.010255:0.010311:0.005007:0.005415:0.010311:0.010255:0.010070:0.010311:0.010255:0.005230:0.004024:0.010311:0.013074:0.010311:0.006416:0.006047:0.009068:0.010311:0.004006:0.010311:0.010255:0.005230:0.013297:0.013297:0.012295:0.011479:0.005230:0.009272:0.004024:0.010311:0.004006:0.015503:0.009272:0.005044:0.005230:0.010311:0.010255:0.015318:0.009272:0.010311:0.004006:0.009068:0.010311:0.009272:0.005155:0.005285:0.013297:0.010311:0.013074:0.010459:0.009068:0.010311:0.006175:0.005267:0.005230:0.004024:0.010311:0.005155
April 2002 all such claims were “called-in” to NHS Resolution and we now handle all CNST :@0.120984:0.385367:0.866716:0.385367:0.866716:0.370746:0.120984:0.370746:0.012295:0.010311:0.006175:0.004117:0.003987:0.005230:0.010311:0.010255:0.010311:0.010255:0.005230:0.010311:0.004006:0.004024:0.005230:0.009272:0.010311:0.009272:0.010051:0.005230:0.009272:0.004024:0.010311:0.004006:0.015318:0.009272:0.005230:0.013111:0.010311:0.006175:0.010311:0.005230:0.006231:0.009272:0.010311:0.004006:0.004024:0.010311:0.010379:0.006249:0.004024:0.010311:0.006009:0.005230:0.005230:0.010070:0.005230:0.013297:0.013297:0.012295:0.005230:0.013297:0.010311:0.009272:0.010255:0.004024:0.010311:0.005155:0.004117:0.010255:0.010311:0.005155:0.010311:0.010426:0.010070:0.005230:0.013111:0.010311:0.005155:0.010311:0.010311:0.013092:0.005415:0.010311:0.010255:0.010311:0.010255:0.004024:0.010311:0.005155:0.010311:0.004061:0.004024:0.005230:0.013297:0.013297:0.012295:0.011479:0.005155
claims regardless of value. Because of this change in the scope of CNST, figures for the :@0.120984:0.400476:0.845968:0.400476:0.845968:0.385855:0.120984:0.385855:0.009272:0.004024:0.010311:0.004006:0.015503:0.009272:0.005230:0.006231:0.010070:0.010459:0.010070:0.006231:0.010311:0.004006:0.010311:0.009272:0.009272:0.005155:0.010125:0.005230:0.005230:0.009068:0.010311:0.004006:0.010311:0.010255:0.005230:0.005230:0.012295:0.010311:0.009272:0.010255:0.010311:0.009272:0.010051:0.005230:0.010070:0.005230:0.005230:0.005230:0.010311:0.004006:0.009068:0.005230:0.009272:0.010311:0.010255:0.010070:0.010311:0.010255:0.005230:0.004024:0.010311:0.005155:0.005285:0.010311:0.010051:0.005230:0.009272:0.009272:0.010311:0.010255:0.010070:0.005230:0.010070:0.005230:0.005230:0.013297:0.013297:0.012295:0.011331:0.005155:0.005081:0.005415:0.003839:0.010459:0.010070:0.006231:0.010311:0.009272:0.005007:0.005230:0.010311:0.006009:0.005230:0.005230:0.010070:0.010311:0.005155
years preceding this date are not comparable with those for successive years and are not :@0.120984:0.415441:0.856168:0.415441:0.856168:0.400821:0.120984:0.400821:0.009068:0.010311:0.010255:0.006231:0.009272:0.005230:0.010311:0.006175:0.010311:0.009272:0.010311:0.010311:0.003987:0.010070:0.010459:0.005044:0.005230:0.010311:0.004006:0.009272:0.005230:0.010311:0.010051:0.005044:0.010311:0.005155:0.010311:0.006250:0.010070:0.005230:0.010311:0.010255:0.005044:0.005230:0.009272:0.010070:0.015503:0.010311:0.010255:0.006231:0.010311:0.010255:0.004024:0.010311:0.005155:0.013148:0.004024:0.005230:0.010311:0.005155:0.005285:0.010311:0.010255:0.009272:0.010070:0.005044:0.005415:0.010070:0.006231:0.005044:0.009272:0.010311:0.009272:0.009272:0.010255:0.009272:0.009272:0.004024:0.009068:0.010311:0.005155:0.009124:0.010311:0.010255:0.006231:0.009272:0.005230:0.010311:0.010255:0.010070:0.005230:0.010311:0.006175:0.010125:0.005230:0.010311:0.010255:0.005044:0.005155
given. However, figures in this factsheet for 2016/17 are presented on a comparable basis :@0.120984:0.430407:0.861667:0.430407:0.861667:0.415786:0.120984:0.415786:0.010459:0.004024:0.009068:0.010311:0.010255:0.005230:0.005230:0.013297:0.010311:0.013074:0.010311:0.009031:0.010311:0.006175:0.005267:0.005044:0.005415:0.003839:0.010459:0.010311:0.006175:0.010311:0.009087:0.005230:0.004024:0.010311:0.005155:0.005285:0.010311:0.004006:0.009272:0.005044:0.005230:0.010311:0.009031:0.005230:0.009272:0.010311:0.010255:0.010311:0.005007:0.005044:0.005415:0.010070:0.006231:0.005230:0.010070:0.010311:0.010255:0.010311:0.005007:0.010311:0.010551:0.005241:0.010311:0.006175:0.010125:0.005230:0.010311:0.006175:0.010311:0.009272:0.010311:0.010051:0.005230:0.010311:0.010255:0.005044:0.010311:0.010255:0.005230:0.010070:0.005230:0.009272:0.010070:0.015503:0.010311:0.010255:0.006231:0.010311:0.010255:0.004024:0.010311:0.005155:0.010311:0.010107:0.009272:0.004024:0.009272:0.005155
with those provided for 2015/16, 2014/15, 2013/14, 2012/13, 2011/12, 2010/11, 2009/10, :@0.120984:0.445515:0.851383:0.445515:0.851383:0.430895:0.120984:0.430895:0.013297:0.004024:0.005230:0.010311:0.005155:0.005285:0.010311:0.010255:0.009272:0.010070:0.005230:0.010311:0.006175:0.010311:0.009087:0.004024:0.010311:0.010255:0.010311:0.005007:0.005415:0.010070:0.006231:0.005230:0.010070:0.010311:0.010255:0.010311:0.005155:0.010311:0.010311:0.005026:0.005230:0.010311:0.010255:0.010311:0.010255:0.005230:0.010311:0.010051:0.005230:0.005230:0.010311:0.010051:0.010311:0.010255:0.005230:0.010070:0.010311:0.005155:0.005285:0.010311:0.010255:0.010311:0.010051:0.005230:0.010311:0.010255:0.005044:0.005230:0.010311:0.010255:0.010311:0.010255:0.005230:0.010311:0.010051:0.005044:0.005230:0.010311:0.010255:0.010070:0.010311:0.005155:0.010311:0.010311:0.005026:0.005230:0.010311:0.010255:0.010311:0.010255:0.005230:0.010311:0.010051:0.005230:0.005155
2008/09, 2007/08, 2006/07, 2005/06, 2004/05 and 2003/04. :@0.120984:0.460481:0.614223:0.460481:0.614223:0.445860:0.120984:0.445860:0.010311:0.010255:0.010311:0.010255:0.005230:0.010311:0.010255:0.005044:0.005230:0.010311:0.010255:0.010311:0.010255:0.005230:0.010311:0.010051:0.005230:0.005230:0.010070:0.010311:0.010255:0.010311:0.005007:0.010311:0.010255:0.005230:0.005230:0.010311:0.010255:0.010311:0.010051:0.005230:0.010311:0.010255:0.005044:0.005230:0.010311:0.010255:0.010311:0.010255:0.005230:0.010070:0.010311:0.005155:0.010311:0.010107:0.010311:0.005155:0.010311:0.010311:0.010311:0.010237:0.005230:0.010311:0.010051:0.005181:0.005155
In order to protect the confidentiality of individual patients, we have not given precise figures :@0.120984:0.487420:0.877245:0.487420:0.877245:0.472799:0.120984:0.472799:0.005230:0.010311:0.005155:0.010125:0.006231:0.010311:0.010255:0.006045:0.005230:0.005230:0.010070:0.005230:0.010311:0.006175:0.010125:0.005230:0.010311:0.009272:0.005007:0.005230:0.005230:0.010070:0.010311:0.005155:0.009272:0.010125:0.010070:0.005415:0.004024:0.010311:0.010255:0.010311:0.005155:0.004117:0.010255:0.004024:0.004024:0.005230:0.009068:0.005230:0.010070:0.005415:0.005230:0.004024:0.010311:0.010255:0.004024:0.009068:0.004024:0.010311:0.010255:0.010311:0.004006:0.005415:0.010311:0.010255:0.005230:0.004024:0.010311:0.010255:0.005230:0.009272:0.005044:0.005230:0.013111:0.010311:0.005155:0.010311:0.010311:0.009068:0.010311:0.005155:0.010311:0.010311:0.005653:0.005039:0.010459:0.004024:0.009068:0.010311:0.010255:0.005230:0.010311:0.006175:0.010311:0.009272:0.004043:0.009272:0.010070:0.005044:0.005415:0.003839:0.010459:0.010311:0.006175:0.010125:0.009272:0.005155
where the number of claims/potential claims received in a year was fewer than five or the :@0.120984:0.502385:0.852106:0.502385:0.852106:0.487765:0.120984:0.487765:0.013111:0.010311:0.010255:0.006231:0.010311:0.005155:0.005285:0.010311:0.010255:0.005230:0.010311:0.010051:0.015503:0.010311:0.010255:0.006045:0.005230:0.010070:0.005230:0.005230:0.009272:0.004024:0.010311:0.004006:0.015503:0.009272:0.005230:0.010311:0.010051:0.005230:0.010311:0.010255:0.005230:0.004024:0.010311:0.004006:0.005230:0.009272:0.004024:0.010311:0.004006:0.015318:0.009272:0.005044:0.006231:0.010311:0.009272:0.010255:0.004024:0.009068:0.010311:0.010255:0.005230:0.004024:0.010311:0.005155:0.010311:0.005248:0.009068:0.010311:0.010255:0.006231:0.005230:0.013111:0.010311:0.009272:0.005007:0.005415:0.010311:0.013074:0.010311:0.006175:0.005267:0.005044:0.010311:0.010255:0.010311:0.005007:0.005415:0.004024:0.009068:0.010311:0.005155:0.010311:0.006250:0.005044:0.005230:0.010311:0.010051:0.005155
amounts paid out were lower than £5,000. Such cases are indicated with an *. :@0.120984:0.517494:0.763235:0.517494:0.763235:0.502873:0.120984:0.502873:0.010311:0.015448:0.010311:0.010311:0.010311:0.005155:0.009105:0.005230:0.010311:0.010255:0.004024:0.010311:0.005155:0.010311:0.010107:0.005230:0.005230:0.013111:0.010311:0.006175:0.010311:0.005230:0.003839:0.010311:0.013074:0.010311:0.006175:0.005267:0.005230:0.010311:0.010255:0.010311:0.005155:0.010311:0.010107:0.005230:0.010311:0.010255:0.010311:0.005007:0.005230:0.012295:0.010311:0.009272:0.010255:0.005044:0.009272:0.010311:0.009272:0.010255:0.009272:0.005230:0.010070:0.006231:0.010311:0.005155:0.004117:0.010255:0.010311:0.004006:0.009272:0.010311:0.005155:0.010311:0.010107:0.005230:0.013111:0.004024:0.005230:0.010311:0.005155:0.010311:0.010311:0.005211:0.007214:0.005335:0.005155
This Factsheet should not be interpreted as a league table:@0.120984:0.544290:0.631425:0.544290:0.631425:0.529669:0.120984:0.529669:0.011090:0.011331:0.005155:0.010311:0.005230:0.011331:0.010237:0.010311:0.006175:0.010311:0.011331:0.010255:0.010311:0.006009:0.005230:0.010311:0.011257:0.011331:0.011238:0.005230:0.011090:0.005044:0.011331:0.011238:0.006231:0.005230:0.011331:0.010237:0.005044:0.005230:0.011331:0.006009:0.010311:0.007214:0.011331:0.007214:0.010088:0.006231:0.010311:0.011257:0.005230:0.010311:0.010051:0.005230:0.010311:0.005007:0.005230:0.010311:0.010255:0.011331:0.011238:0.010311:0.005007:0.006231:0.010311:0.011257:0.005230:0.010311
. While we have attempted to :@0.631442:0.544290:0.874853:0.544290:0.874853:0.529669:0.631442:0.529669:0.005230:0.004636:0.018118:0.010311:0.004006:0.004024:0.010311:0.005298:0.013111:0.010311:0.005007:0.010311:0.010255:0.009068:0.010311:0.005155:0.010311:0.005248:0.005230:0.010311:0.015281:0.010311:0.005155:0.010311:0.010107:0.005230:0.005230:0.010070:0.005155
give some indication of context in terms of the size of member, inevitably different institutions :@0.120984:0.559398:0.883799:0.559398:0.883799:0.544777:0.120984:0.544777:0.010459:0.004024:0.009068:0.010311:0.005155:0.009272:0.010311:0.015522:0.010070:0.005230:0.004024:0.010311:0.010255:0.004024:0.009272:0.010311:0.005155:0.004117:0.010255:0.010311:0.005155:0.010125:0.005230:0.005230:0.009068:0.010311:0.010255:0.005230:0.010311:0.009031:0.005230:0.005230:0.004024:0.010311:0.005007:0.005230:0.010311:0.006009:0.015503:0.009272:0.005230:0.010070:0.005230:0.005044:0.005230:0.010311:0.010255:0.005044:0.009272:0.004024:0.009272:0.010311:0.005155:0.010125:0.005230:0.005230:0.015503:0.010070:0.015503:0.010311:0.010255:0.006045:0.005230:0.005230:0.004024:0.010311:0.010255:0.009068:0.004024:0.005230:0.010311:0.010255:0.004024:0.009068:0.005230:0.010311:0.004006:0.005230:0.005230:0.010311:0.006175:0.010311:0.010088:0.005230:0.005230:0.004024:0.010311:0.009031:0.005230:0.004024:0.005230:0.010311:0.005155:0.004117:0.010255:0.010311:0.009031:0.005155
face different levels of risk because of the variations in the nature and complexity of the :@0.120984:0.574388:0.837771:0.574388:0.837771:0.559767:0.120984:0.559767:0.005230:0.010311:0.009272:0.010255:0.005230:0.010311:0.003802:0.005230:0.005230:0.010311:0.006175:0.010125:0.010311:0.005007:0.005230:0.004024:0.010311:0.009031:0.010311:0.004006:0.009272:0.005230:0.010311:0.005155:0.005285:0.006231:0.004024:0.009068:0.009272:0.005230:0.010311:0.010255:0.009272:0.010311:0.010255:0.009272:0.010070:0.005230:0.010070:0.005230:0.005230:0.005230:0.010311:0.010051:0.005230:0.009068:0.010311:0.006175:0.004117:0.010237:0.005230:0.004024:0.010311:0.010255:0.009272:0.005230:0.004024:0.010311:0.005155:0.005285:0.010311:0.010051:0.005230:0.010311:0.010051:0.005230:0.010311:0.006175:0.010125:0.005230:0.010311:0.010255:0.010311:0.005155:0.009272:0.010125:0.015318:0.010311:0.004006:0.010311:0.009031:0.004024:0.005415:0.009068:0.005230:0.010311:0.005155:0.005285:0.005230:0.010311:0.010051:0.005155
procedures they perform. :@0.120984:0.589496:0.332593:0.589496:0.332593:0.574875:0.120984:0.574875:0.010311:0.006175:0.010311:0.009272:0.010311:0.010311:0.010237:0.006231:0.010311:0.009031:0.005230:0.005044:0.010311:0.010255:0.009068:0.005230:0.010311:0.010255:0.006045:0.005415:0.010070:0.006231:0.015318:0.005170:0.005155
 :@0.120984:0.616149:0.126139:0.616149:0.126139:0.601528:0.120984:0.601528:0.005155
 :@0.120984:0.643088:0.126139:0.643088:0.126139:0.628467:0.120984:0.628467:0.005155
 :@0.120984:0.669884:0.126139:0.669884:0.126139:0.655263:0.120984:0.655263:0.005155
 :@0.120984:0.696822:0.126139:0.696822:0.126139:0.682201:0.120984:0.682201:0.005155
Further information:  :@0.120984:0.723760:0.309009:0.723760:0.309009:0.709140:0.120984:0.709140:0.011331:0.011238:0.007214:0.006268:0.011331:0.010237:0.007047:0.005230:0.005230:0.011090:0.006231:0.011331:0.007214:0.016319:0.010311:0.006296:0.005230:0.011331:0.011053:0.006231:0.005110:0.005155
Factsheet 2:@0.120984:0.750699:0.222794:0.750699:0.222794:0.736078:0.120984:0.736078:0.011331:0.010237:0.010311:0.006175:0.010311:0.011331:0.010255:0.010311:0.006009:0.005230:0.010311
 - financial information - summary figures  :@0.222771:0.750699:0.566853:0.750699:0.566853:0.736078:0.222771:0.736078:0.005039:0.006249:0.005039:0.005415:0.004024:0.010311:0.010255:0.010070:0.009272:0.004024:0.010311:0.004006:0.005230:0.004024:0.010311:0.005155:0.010311:0.006064:0.015503:0.010311:0.005155:0.004117:0.010255:0.010311:0.005137:0.006249:0.005039:0.009272:0.010311:0.015281:0.015503:0.010311:0.006175:0.009105:0.005044:0.005415:0.003839:0.010459:0.010070:0.006231:0.010311:0.009272:0.005139:0.005155
Factsheet 3:@0.120984:0.777495:0.222794:0.777495:0.222794:0.762874:0.120984:0.762874:0.011331:0.010237:0.010311:0.006175:0.010311:0.011331:0.010255:0.010311:0.006009:0.005230:0.010311
 - claims information (England) - summary figures  :@0.222771:0.777495:0.636597:0.777495:0.636597:0.762874:0.222771:0.762874:0.005039:0.006249:0.005241:0.009272:0.004024:0.010311:0.004006:0.015503:0.009068:0.005230:0.004024:0.010070:0.005415:0.010070:0.006231:0.015503:0.010070:0.005230:0.004024:0.010311:0.010255:0.005230:0.006231:0.012295:0.010070:0.010459:0.004024:0.010311:0.010255:0.010311:0.006009:0.005539:0.006047:0.005241:0.009272:0.010070:0.015318:0.015503:0.010311:0.006175:0.009105:0.005044:0.005415:0.003839:0.010459:0.010070:0.006231:0.010311:0.009272:0.005108:0.005155
Factsheet 4:@0.120984:0.804611:0.222794:0.804611:0.222794:0.789990:0.120984:0.789990:0.011331:0.010237:0.010311:0.006175:0.010311:0.011331:0.010255:0.010311:0.006009:0.005230:0.010311
 - information on individual trust assessment levels (only up until the 2013/14 :@0.222771:0.804611:0.852868:0.804611:0.852868:0.789990:0.222771:0.789990:0.005039:0.006249:0.005241:0.004024:0.010070:0.005415:0.010070:0.006231:0.015503:0.010070:0.005230:0.004024:0.010070:0.010311:0.005155:0.010311:0.010311:0.005211:0.004024:0.010311:0.010255:0.004024:0.009068:0.004024:0.010311:0.010255:0.010311:0.004006:0.005230:0.005230:0.006231:0.010311:0.009272:0.005007:0.005230:0.010311:0.009272:0.009272:0.010051:0.009272:0.009272:0.015503:0.010311:0.010051:0.005230:0.005230:0.004024:0.010311:0.009031:0.010311:0.004006:0.009272:0.005230:0.006231:0.010311:0.010255:0.004024:0.009068:0.005230:0.010311:0.010255:0.005230:0.010070:0.010311:0.005155:0.004117:0.004006:0.005230:0.005230:0.010311:0.010255:0.005230:0.010070:0.010311:0.010255:0.010311:0.005155:0.010311:0.010107:0.005155
financial year. We no longer assess members against these standards). :@0.120984:0.819720:0.712640:0.819720:0.712640:0.805099:0.120984:0.805099:0.005415:0.004024:0.010311:0.010255:0.010311:0.009272:0.004006:0.010311:0.004006:0.005230:0.009068:0.010311:0.010255:0.006231:0.005044:0.004840:0.018118:0.010070:0.005044:0.010311:0.010051:0.005230:0.004024:0.010311:0.010255:0.010459:0.010070:0.006231:0.005230:0.010311:0.009272:0.009272:0.010051:0.009272:0.009272:0.005044:0.015503:0.010070:0.015503:0.010311:0.010255:0.006492:0.009068:0.005230:0.010070:0.010311:0.010255:0.004024:0.010311:0.009272:0.005155:0.005285:0.005230:0.010311:0.010051:0.009272:0.010311:0.005155:0.009124:0.005230:0.010311:0.010255:0.010311:0.010255:0.006231:0.010070:0.009272:0.006045:0.005162:0.005155
Factsheet 5:@0.120984:0.846373:0.222794:0.846373:0.222794:0.831752:0.120984:0.831752:0.011331:0.010237:0.010311:0.006175:0.010311:0.011331:0.010255:0.010311:0.006009:0.005230:0.010311
 - information on individual trust claims experience in the latest financial year  :@0.222771:0.846373:0.856361:0.846373:0.856361:0.831752:0.222771:0.831752:0.005039:0.006249:0.005241:0.004024:0.010070:0.005415:0.010070:0.006231:0.015503:0.010070:0.005230:0.004024:0.010070:0.010311:0.005155:0.010311:0.010311:0.005211:0.004024:0.010311:0.010255:0.004024:0.009068:0.004024:0.010311:0.010255:0.010311:0.004006:0.005230:0.005230:0.006231:0.010311:0.009272:0.005007:0.005230:0.009272:0.004024:0.010311:0.004006:0.015503:0.009272:0.005230:0.010311:0.009031:0.010311:0.010255:0.006231:0.004024:0.010311:0.010255:0.009272:0.010311:0.005155:0.004117:0.010051:0.005230:0.005230:0.010311:0.010051:0.005230:0.004024:0.010311:0.005155:0.010125:0.009272:0.005230:0.005044:0.005415:0.004024:0.010311:0.010255:0.010070:0.009272:0.004024:0.010311:0.004006:0.005230:0.009068:0.010311:0.010255:0.006231:0.005552:0.005155
Factsheet 6:@0.120984:0.873311:0.222794:0.873311:0.222794:0.858691:0.120984:0.858691:0.011331:0.010237:0.010311:0.006175:0.010311:0.011331:0.010255:0.010311:0.006009:0.005230:0.010311
 - information on FHSAU statistics  :@0.222771:0.873311:0.510211:0.873311:0.510211:0.858691:0.222771:0.858691:0.005039:0.006249:0.005241:0.004024:0.010070:0.005415:0.010070:0.006231:0.015503:0.010070:0.005230:0.004024:0.010070:0.010311:0.005155:0.010311:0.010311:0.005211:0.011331:0.013259:0.012295:0.012295:0.013297:0.005230:0.009068:0.005230:0.010311:0.005155:0.004117:0.009031:0.005230:0.004024:0.009272:0.009272:0.005334:0.005155