16:@0.049248:0.056159:0.063367:0.056159:0.063367:0.047246:0.049248:0.047246:0.006387:0.007732 Performance summary:@0.728969:0.058552:0.904917:0.058552:0.904917:0.047968:0.728969:0.047968:0.010092:0.008910:0.006355:0.006419:0.009996:0.006563:0.015042:0.008830:0.009916:0.007665:0.009054:0.005205:0.007313:0.010092:0.015217:0.015217:0.008910:0.006563:0.008591 Performance summary:@0.050424:0.141394:0.490287:0.141394:0.490287:0.114655:0.050424:0.114655:0.025051:0.022106:0.016297:0.015732:0.024970:0.016297:0.037475:0.022025:0.024688:0.019645:0.022187:0.013272:0.018233:0.025212:0.038000:0.038081:0.022348:0.016539:0.021703 This performance summary provides an overview of the work of NHS Resolution, :@0.047987:0.175116:0.859190:0.175116:0.859190:0.160632:0.047987:0.160632:0.011450:0.012586:0.005288:0.009265:0.008653:0.013198:0.011690:0.007604:0.007189:0.013110:0.007604:0.019381:0.011428:0.012608:0.010335:0.011690:0.007735:0.009265:0.012848:0.019338:0.019338:0.011428:0.007604:0.010969:0.008063:0.012848:0.007320:0.012804:0.010139:0.005288:0.012608:0.011428:0.009002:0.007648:0.010663:0.011930:0.008915:0.013285:0.010838:0.011843:0.007823:0.010838:0.005463:0.011843:0.016388:0.006883:0.013198:0.006839:0.006948:0.007407:0.012761:0.011690:0.007320:0.017153:0.013788:0.008238:0.011690:0.007233:0.013198:0.006839:0.008631:0.015121:0.014465:0.010750:0.005987:0.003671:0.013067:0.011428:0.009265:0.012804:0.005288:0.012367:0.007407:0.005288:0.012804:0.012367:0.004742:0.005987 including the key enablers and risks to achieving our objectives and a summary of :@0.049248:0.196496:0.870152:0.196496:0.870152:0.182012:0.049248:0.182012:0.005288:0.012367:0.010095:0.005288:0.012367:0.012870:0.005288:0.012367:0.012870:0.008019:0.007407:0.012761:0.011690:0.008478:0.010860:0.011253:0.010576:0.007233:0.011603:0.012367:0.011406:0.013110:0.005288:0.011690:0.007823:0.009265:0.007801:0.010838:0.012105:0.012520:0.005987:0.003758:0.007385:0.005288:0.008915:0.010510:0.009002:0.007320:0.007233:0.012520:0.008063:0.011122:0.010313:0.012367:0.005288:0.011428:0.010750:0.005288:0.012367:0.012870:0.009068:0.012804:0.012367:0.007604:0.007560:0.012804:0.012848:0.005288:0.011428:0.010335:0.007407:0.005288:0.010466:0.011625:0.009265:0.007713:0.011122:0.012083:0.012695:0.008915:0.009658:0.008478:0.009265:0.012848:0.019338:0.019338:0.011428:0.007604:0.010969:0.007233:0.012804:0.006599:0.005987 activities we have undertaken over the past year. In particular, it sets out the activity :@0.048407:0.217876:0.889392:0.217876:0.889392:0.203392:0.048407:0.203392:0.011122:0.010095:0.007604:0.005288:0.010685:0.005288:0.007407:0.005550:0.011428:0.009265:0.007036:0.017065:0.012346:0.008915:0.012367:0.010838:0.010466:0.011122:0.008828:0.012608:0.012608:0.013110:0.011603:0.007823:0.007407:0.011428:0.010860:0.011756:0.012608:0.008915:0.012804:0.010466:0.011187:0.007604:0.007101:0.007407:0.012761:0.011690:0.008478:0.012848:0.011122:0.009068:0.007407:0.006380:0.010576:0.011187:0.010925:0.007604:0.004501:0.005987:0.004108:0.004785:0.010095:0.005987:0.003758:0.012848:0.011122:0.007604:0.007167:0.005288:0.010095:0.012193:0.005288:0.011122:0.007364:0.004742:0.005987:0.004064:0.004698:0.006555:0.007648:0.009068:0.011428:0.007145:0.009068:0.007648:0.012804:0.012739:0.007407:0.006970:0.007407:0.012848:0.011690:0.007648:0.011122:0.010095:0.007604:0.005288:0.010466:0.005288:0.007626:0.010576:0.005987 that meets the six priorities outlined in our Business plan for 2021/221. More detailed :@0.047987:0.239256:0.904136:0.239256:0.904136:0.224773:0.047987:0.224773:0.007648:0.012848:0.011690:0.007735:0.008478:0.018813:0.011428:0.011187:0.007407:0.009265:0.007276:0.007407:0.012761:0.011690:0.007648:0.009265:0.005113:0.009833:0.008063:0.012848:0.007604:0.005288:0.012804:0.007342:0.005288:0.007407:0.005288:0.011428:0.009002:0.007735:0.012804:0.012367:0.007604:0.005288:0.005288:0.012367:0.011603:0.012870:0.005987:0.003758:0.004458:0.010510:0.008828:0.012804:0.012651:0.007604:0.008871:0.012520:0.012193:0.009265:0.005113:0.012367:0.011428:0.009068:0.009265:0.008391:0.012433:0.005288:0.010598:0.012018:0.008478:0.006839:0.013241:0.007604:0.008194:0.012695:0.012783:0.012783:0.012848:0.009243:0.012783:0.012783:0.008063:0.002447:0.005987:0.004108:0.019403:0.012804:0.007364:0.011428:0.007910:0.012695:0.011428:0.007233:0.011122:0.005288:0.005288:0.011253:0.012870:0.005987 information is included in the Performance analysis section (from page 29). Our :@0.049248:0.260637:0.847602:0.260637:0.847602:0.246153:0.049248:0.246153:0.005463:0.012608:0.006839:0.013154:0.007604:0.019207:0.011122:0.007713:0.005288:0.013023:0.012367:0.005987:0.003824:0.004545:0.007975:0.008478:0.005288:0.012193:0.010095:0.005113:0.012367:0.012673:0.011428:0.012695:0.005987:0.003671:0.004632:0.010750:0.008063:0.007407:0.012761:0.011690:0.009243:0.012520:0.011690:0.007604:0.006839:0.013132:0.007604:0.019207:0.011122:0.012651:0.010335:0.011603:0.007648:0.011122:0.012367:0.011297:0.005288:0.010576:0.009439:0.005288:0.009265:0.007626:0.009265:0.011428:0.010095:0.007407:0.005288:0.012804:0.012367:0.008828:0.006599:0.006839:0.007320:0.012804:0.018464:0.005987:0.003671:0.012848:0.010772:0.012695:0.011428:0.007910:0.012280:0.012280:0.006883:0.004742:0.005987:0.003889:0.016213:0.012193:0.007604:0.005987 performance against key performance indicators (KPI) is covered from page 48.:@0.049248:0.282017:0.836764:0.282017:0.836764:0.267533:0.049248:0.267533:0.013198:0.011756:0.007604:0.007189:0.013110:0.007604:0.019447:0.011515:0.012695:0.010335:0.011756:0.007648:0.011340:0.013198:0.011428:0.005288:0.012695:0.009505:0.007407:0.008216:0.010860:0.011428:0.010401:0.008063:0.013198:0.011690:0.007604:0.007189:0.013110:0.007604:0.019381:0.011428:0.012608:0.010335:0.011690:0.008915:0.005288:0.012367:0.012870:0.005528:0.010095:0.011340:0.007407:0.012804:0.007779:0.009265:0.007713:0.006380:0.012673:0.011952:0.005812:0.006380:0.008478:0.004545:0.007910:0.007735:0.009920:0.012608:0.010466:0.011428:0.007342:0.011428:0.012608:0.008063:0.006839:0.007604:0.012804:0.019141:0.005987:0.003671:0.012848:0.010860:0.012695:0.011428:0.007058:0.012608:0.012608:0.004742 Headlines:@0.049584:0.342725:0.155569:0.342725:0.155569:0.327127:0.049584:0.327127:0.017554:0.012354:0.012354:0.014119:0.006683:0.006353:0.013860:0.012354:0.010354 In the year 2021/22 we saw a record high in the :@0.048828:0.362151:0.396541:0.362151:0.396541:0.351567:0.048828:0.351567:0.003449:0.007393:0.006052:0.005413:0.009038:0.008160:0.005301:0.007728:0.008351:0.008128:0.005557:0.005285:0.008607:0.008958:0.008830:0.008910:0.006227:0.008990:0.008830:0.005205:0.012439:0.008990:0.005637:0.007058:0.008399:0.011928:0.005301:0.006802:0.004375:0.002523:0.005205:0.007808:0.006898:0.008830:0.005205:0.008830:0.004375:0.002427:0.008575:0.003864:0.008734:0.008655:0.006467:0.003369:0.007984:0.005637:0.005413:0.009038:0.008160:0.004375 proportion of 77% of claims settling without court :@0.048828:0.376939:0.415495:0.376939:0.415495:0.366355:0.048828:0.366355:0.009165:0.005381:0.009070:0.009165:0.009070:0.005381:0.005413:0.003657:0.009070:0.008830:0.006467:0.009357:0.004758:0.005205:0.009501:0.009581:0.014451:0.004375:0.002427:0.009357:0.004758:0.005637:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005493:0.006467:0.008064:0.005205:0.005413:0.003657:0.003864:0.008655:0.009070:0.005716:0.012024:0.004040:0.005716:0.009405:0.009836:0.009405:0.005637:0.005637:0.007377:0.008926:0.009038:0.005253:0.005413:0.004375 proceedings. This is evidence of our success in keeping :@0.048828:0.391727:0.441618:0.391727:0.441618:0.381143:0.048828:0.381143:0.009389:0.005557:0.009006:0.007377:0.008080:0.008351:0.009038:0.003864:0.008830:0.009405:0.006483:0.003465:0.006371:0.008367:0.008607:0.003864:0.006563:0.006052:0.003194:0.005716:0.005637:0.008351:0.007441:0.003864:0.009165:0.008351:0.008702:0.007377:0.008000:0.006052:0.009357:0.004758:0.005301:0.009357:0.009038:0.005381:0.005205:0.006770:0.008607:0.007377:0.007074:0.008160:0.006770:0.006515:0.006052:0.003273:0.007649:0.004375:0.002427:0.007728:0.008160:0.008064:0.009070:0.003864:0.008495:0.009070:0.004375 claims out of court by using the widest range of :@0.048407:0.406573:0.395258:0.406573:0.395258:0.395989:0.048407:0.395989:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.005158:0.009357:0.009038:0.005413:0.005269:0.009357:0.004758:0.005637:0.007377:0.009357:0.009038:0.005557:0.005413:0.005621:0.008655:0.007058:0.005637:0.008575:0.006387:0.003864:0.008495:0.008990:0.006052:0.005413:0.009038:0.008160:0.004870:0.011848:0.003864:0.009836:0.008655:0.006978:0.005413:0.006180:0.005381:0.008128:0.008686:0.009405:0.007984:0.005637:0.008910:0.004790:0.004375 approaches to dispute resolution available to us. For :@0.048407:0.421718:0.423952:0.421718:0.423952:0.411133:0.048407:0.411133:0.008128:0.009389:0.009213:0.005557:0.009357:0.008128:0.007377:0.008830:0.008351:0.006770:0.005221:0.005413:0.009134:0.005205:0.009405:0.003625:0.006770:0.009118:0.009038:0.005158:0.008160:0.006467:0.005301:0.007984:0.006770:0.008942:0.003864:0.008734:0.005205:0.003864:0.009086:0.008830:0.006052:0.008128:0.007649:0.007840:0.003864:0.003864:0.007904:0.009389:0.003641:0.008351:0.005509:0.005413:0.009134:0.005637:0.008575:0.006307:0.003273:0.004375:0.002858:0.007233:0.008655:0.005126:0.004375 example, our Covid-19 Clinical Negligence Protocol, :@0.048407:0.436504:0.421893:0.436504:0.421893:0.425920:0.048407:0.425920:0.008351:0.007329:0.008128:0.013748:0.009389:0.003864:0.008351:0.003465:0.006371:0.009357:0.009038:0.005557:0.005046:0.009884:0.009357:0.007824:0.003864:0.009405:0.006563:0.008607:0.008607:0.006148:0.009884:0.003864:0.003864:0.008862:0.003864:0.007377:0.008128:0.003864:0.006770:0.011688:0.008064:0.009165:0.003864:0.003864:0.008990:0.008160:0.008734:0.007377:0.007920:0.006467:0.008655:0.005381:0.008990:0.005126:0.008990:0.006978:0.008990:0.003864:0.003114:0.004375 launched in collaboration with claimant lawyers :@0.048828:0.451352:0.392501:0.451352:0.392501:0.440767:0.048828:0.440767:0.003864:0.008128:0.008766:0.009038:0.007106:0.009038:0.008112:0.009405:0.006738:0.003273:0.007649:0.006387:0.007377:0.009181:0.003864:0.003864:0.007904:0.009389:0.009181:0.005557:0.008128:0.005142:0.003864:0.009165:0.009038:0.005589:0.011768:0.003864:0.005716:0.009325:0.006467:0.007377:0.003864:0.008128:0.003864:0.014084:0.008128:0.009038:0.005605:0.005637:0.003864:0.008128:0.011289:0.007728:0.008351:0.005557:0.006770:0.004375 in August 2020, continues to provide impetus to :@0.048828:0.466199:0.399702:0.466199:0.399702:0.455615:0.048828:0.455615:0.003273:0.007569:0.005716:0.010587:0.009325:0.009756:0.009325:0.007058:0.005413:0.005349:0.009070:0.009165:0.009165:0.009245:0.003705:0.006467:0.007377:0.009357:0.009038:0.005413:0.003864:0.009038:0.009038:0.008351:0.006770:0.005205:0.005413:0.009134:0.005637:0.009070:0.005381:0.008990:0.007393:0.003864:0.008910:0.007984:0.006052:0.003864:0.013525:0.009165:0.008351:0.005174:0.009038:0.006595:0.005205:0.005126:0.008990:0.004375 consider alternative means of resolution and avoid :@0.048407:0.480987:0.411402:0.480987:0.411402:0.470403:0.048407:0.470403:0.007377:0.009102:0.009038:0.006595:0.003864:0.009405:0.008080:0.005557:0.005541:0.008128:0.003864:0.005413:0.008351:0.005557:0.009038:0.008128:0.005413:0.003864:0.007649:0.008351:0.006084:0.013748:0.008351:0.007904:0.009038:0.006595:0.005637:0.009357:0.004758:0.005637:0.005301:0.007984:0.006770:0.008942:0.003864:0.008734:0.005205:0.003864:0.009086:0.008830:0.006467:0.007808:0.008575:0.008990:0.006467:0.007728:0.007233:0.008830:0.003609:0.008910:0.004375 litigation. Of the 16,484 settled1 clinical and non­:@0.048828:0.495834:0.402944:0.495834:0.402944:0.485250:0.048828:0.485250:0.003864:0.003864:0.005413:0.003673:0.009405:0.007824:0.005413:0.003657:0.009357:0.008718:0.003465:0.006706:0.012040:0.004998:0.005142:0.005413:0.009038:0.008160:0.004375:0.002938:0.009070:0.009165:0.003465:0.009229:0.009165:0.009070:0.005301:0.006770:0.008351:0.005221:0.005413:0.003864:0.008351:0.009181:0.004455:0.006052:0.007058:0.003864:0.003864:0.008575:0.003864:0.007058:0.007904:0.003864:0.006387:0.007808:0.008575:0.008990:0.004375:0.002523:0.009038:0.009357:0.009038:0.006387 :@0.273909:0.495834:0.278284:0.495834:0.278284:0.485250:0.273909:0.485250:0.004375 2:@0.273909:0.495834:0.282515:0.495834:0.282515:0.485250:0.273909:0.485250:0.008607 clinical claims, 48.6% settled without damages.:@0.048407:0.510622:0.387817:0.510622:0.387817:0.500038:0.048407:0.500038:0.007058:0.003864:0.003864:0.008575:0.003864:0.007058:0.007904:0.003864:0.006387:0.007377:0.003864:0.007744:0.003864:0.013445:0.006770:0.003465:0.006323:0.009660:0.009756:0.003864:0.009660:0.014626:0.004375:0.002523:0.006563:0.008064:0.005205:0.005413:0.003577:0.008064:0.009070:0.005637:0.012024:0.004040:0.005716:0.009405:0.009836:0.009405:0.005637:0.005301:0.009405:0.007904:0.013525:0.008128:0.009405:0.008096:0.006770:0.003465 The volume of clinical negligence claims and reported :@0.047987:0.531470:0.434422:0.531470:0.434422:0.520886:0.047987:0.520886:0.008367:0.008862:0.008351:0.005094:0.007649:0.009165:0.003864:0.009038:0.013748:0.008144:0.006052:0.009357:0.004758:0.005301:0.007058:0.003864:0.003864:0.008575:0.003864:0.007058:0.007904:0.003864:0.004375:0.002427:0.009038:0.008351:0.009165:0.003864:0.003864:0.009086:0.008160:0.009038:0.007106:0.008160:0.006052:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005493:0.007808:0.008575:0.008990:0.004375:0.002523:0.005301:0.007984:0.009070:0.008990:0.005301:0.005205:0.007984:0.009070:0.004375 incidents received in-year increased from 13,351 :@0.048828:0.546258:0.394800:0.546258:0.394800:0.535674:0.048828:0.535674:0.003864:0.009038:0.007106:0.003864:0.009165:0.008351:0.008702:0.005413:0.006770:0.005892:0.005381:0.007984:0.007058:0.008064:0.003864:0.007138:0.007984:0.008990:0.004375:0.002523:0.003864:0.008575:0.006132:0.007393:0.008064:0.007728:0.005381:0.006052:0.003864:0.008575:0.007058:0.005381:0.008160:0.007808:0.006563:0.008064:0.009070:0.006052:0.004998:0.005557:0.009022:0.013525:0.004375:0.003689:0.008319:0.008399:0.003465:0.008223:0.008399:0.008319:0.004375 to 15,078, predominantly due to the continuing :@0.047987:0.561106:0.395237:0.561106:0.395237:0.550521:0.047987:0.550521:0.005413:0.009134:0.004375:0.002858:0.009070:0.009070:0.003465:0.009134:0.009070:0.008990:0.003465:0.004375:0.002667:0.009389:0.005557:0.008080:0.009405:0.009357:0.013748:0.003864:0.009038:0.007952:0.009038:0.005413:0.003864:0.007728:0.005301:0.009070:0.008655:0.008064:0.005637:0.005413:0.009134:0.004790:0.005413:0.009213:0.008351:0.005685:0.007377:0.009181:0.009038:0.005413:0.003625:0.009038:0.008862:0.003864:0.009038:0.009197:0.004375 maturity of our general practice indemnity books :@0.048828:0.575953:0.401714:0.575953:0.401714:0.565369:0.048828:0.565369:0.013748:0.008128:0.005413:0.009038:0.005557:0.003864:0.005413:0.007728:0.005237:0.009357:0.004758:0.005205:0.009357:0.009038:0.005557:0.005126:0.009165:0.008160:0.009038:0.008016:0.005557:0.007888:0.003864:0.004375:0.002427:0.009389:0.005317:0.007904:0.007377:0.005413:0.003689:0.007377:0.008000:0.006052:0.003864:0.009038:0.009197:0.008351:0.013748:0.009038:0.003864:0.005413:0.007728:0.005557:0.008990:0.008990:0.008990:0.007649:0.006563:0.004375 - as we received 3,292 Existing Liability Scheme :@0.047567:0.590740:0.392805:0.590740:0.392805:0.580156:0.047567:0.580156:0.006387:0.002523:0.005205:0.007473:0.006307:0.004790:0.012439:0.008990:0.006052:0.005381:0.007984:0.007058:0.008064:0.003864:0.007138:0.007984:0.008990:0.006387:0.009070:0.003784:0.009165:0.009165:0.009165:0.004375:0.002523:0.007904:0.007138:0.003864:0.006387:0.005205:0.003864:0.008575:0.009070:0.006467:0.007233:0.003864:0.007904:0.009389:0.003641:0.003864:0.003864:0.005126:0.007728:0.005046:0.008479:0.007377:0.008686:0.008351:0.013413:0.008160:0.004375 for General Practice (ELSGP) and 1,502 Clinical :@0.047987:0.605587:0.385258:0.605587:0.385258:0.595003:0.047987:0.595003:0.004998:0.009549:0.005557:0.006132:0.010954:0.008351:0.008766:0.008351:0.005557:0.007856:0.003864:0.004375:0.002858:0.008655:0.005381:0.007904:0.007138:0.005205:0.003864:0.007058:0.008064:0.005637:0.004822:0.008080:0.007345:0.008479:0.010762:0.008942:0.004822:0.005653:0.007808:0.008575:0.008990:0.004375:0.003689:0.008830:0.003705:0.008607:0.008878:0.008607:0.006611:0.009884:0.003864:0.003641:0.008830:0.003864:0.007377:0.007920:0.003864:0.004375 Negligence Scheme for General Practice (CNSGP) :@0.048828:0.620375:0.402641:0.620375:0.402641:0.609791:0.048828:0.609791:0.011688:0.008064:0.009165:0.003864:0.003864:0.008990:0.008160:0.008734:0.007377:0.007920:0.005637:0.008479:0.007377:0.009038:0.008351:0.013748:0.008351:0.005158:0.004998:0.009549:0.005557:0.005796:0.010954:0.008351:0.008846:0.008351:0.005557:0.008128:0.003864:0.004375:0.002842:0.008655:0.005381:0.007904:0.007138:0.005205:0.003864:0.007058:0.008064:0.005637:0.004822:0.009884:0.011688:0.008479:0.010762:0.008942:0.004822:0.004375 claims, while volumes fell marginally for the Clinical :@0.048407:0.635223:0.419529:0.635223:0.419529:0.624638:0.048407:0.624638:0.007377:0.003864:0.007840:0.003864:0.013748:0.006770:0.003465:0.005509:0.011848:0.009405:0.004040:0.004040:0.008575:0.005301:0.007649:0.009357:0.003864:0.009038:0.013541:0.008351:0.006770:0.005126:0.004710:0.008064:0.003864:0.003529:0.004375:0.002523:0.013525:0.008128:0.005317:0.009405:0.003864:0.009038:0.007856:0.003864:0.003864:0.007728:0.004790:0.004998:0.009549:0.005557:0.005365:0.005413:0.009038:0.008080:0.005716:0.009884:0.003864:0.003641:0.008830:0.003864:0.007377:0.007920:0.003864:0.004375 Negligence Scheme for Trusts (CNST). Alongside this, :@0.048828:0.650070:0.429259:0.650070:0.429259:0.639486:0.048828:0.639486:0.011688:0.008064:0.009165:0.003864:0.003864:0.008990:0.008160:0.008734:0.007377:0.007920:0.005637:0.008479:0.007377:0.009038:0.008351:0.013748:0.008351:0.005158:0.004998:0.009549:0.005557:0.004950:0.008064:0.005301:0.008655:0.006563:0.005205:0.006563:0.005205:0.004822:0.009884:0.011688:0.008479:0.008367:0.004583:0.003465:0.006036:0.010299:0.004072:0.009357:0.009038:0.009405:0.006770:0.003864:0.009405:0.008351:0.005669:0.005205:0.008830:0.003864:0.006563:0.003465:0.004375 payments to claimants (damages) increased by 10.3%, :@0.048828:0.665154:0.441634:0.665154:0.441634:0.654569:0.048828:0.654569:0.009389:0.007840:0.007728:0.013541:0.008351:0.009038:0.005142:0.006770:0.005253:0.005413:0.009038:0.005716:0.007377:0.003864:0.007920:0.003864:0.013748:0.008128:0.009038:0.005413:0.006770:0.005653:0.004615:0.009405:0.008128:0.013477:0.008128:0.009181:0.008351:0.006770:0.004551:0.006052:0.003864:0.008734:0.007138:0.005381:0.008160:0.007808:0.006770:0.007936:0.009165:0.004375:0.002427:0.008655:0.007138:0.004375:0.002427:0.009501:0.009501:0.003784:0.009405:0.014451:0.003784:0.004375 while claimant legal costs increased by 5.1%.:@0.047567:0.680001:0.369971:0.680001:0.369971:0.669417:0.047567:0.669417:0.011848:0.009405:0.004040:0.004040:0.008655:0.006052:0.007377:0.004056:0.008128:0.003864:0.013748:0.008128:0.009038:0.005413:0.005972:0.003529:0.007808:0.008830:0.007649:0.003609:0.006467:0.007058:0.008990:0.006563:0.005126:0.006563:0.006052:0.003864:0.008734:0.007138:0.005381:0.008160:0.007808:0.006770:0.007936:0.009165:0.004375:0.002523:0.008655:0.007058:0.006052:0.009501:0.003864:0.009501:0.014451:0.003465 Payments for settled claims in 2021/22 increased :@0.049248:0.700493:0.399692:0.700493:0.399692:0.689909:0.049248:0.689909:0.008655:0.008128:0.007425:0.013445:0.008160:0.008830:0.005413:0.006515:0.005205:0.004998:0.009549:0.005557:0.005285:0.006563:0.008064:0.005205:0.005413:0.003657:0.008064:0.009070:0.006387:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005924:0.003273:0.007649:0.006467:0.008607:0.008958:0.008607:0.009038:0.006227:0.008990:0.008830:0.006467:0.003864:0.008575:0.007058:0.005381:0.008160:0.007808:0.006563:0.008064:0.009070:0.004375 by £199 million (8.8%) to £2.459 billion.:@0.048828:0.715340:0.339456:0.715340:0.339456:0.704756:0.048828:0.704756:0.008655:0.007058:0.005637:0.008990:0.009070:0.008910:0.008910:0.006467:0.013030:0.003864:0.003529:0.003864:0.003529:0.008830:0.008575:0.006467:0.005301:0.009660:0.003864:0.009581:0.014626:0.005381:0.005637:0.005126:0.008990:0.006052:0.009070:0.009245:0.003705:0.009165:0.009245:0.009165:0.006467:0.009070:0.003864:0.003529:0.003864:0.003529:0.008910:0.008734:0.003465 The overall cost of harm reached £13.3 billion3 in relation :@0.047987:0.736127:0.461040:0.736127:0.461040:0.725542:0.047987:0.725542:0.008367:0.008862:0.008351:0.005940:0.008910:0.007313:0.008064:0.005301:0.007728:0.003864:0.003529:0.006467:0.007377:0.008926:0.006770:0.005158:0.005301:0.009357:0.004758:0.006052:0.009038:0.007680:0.005381:0.013365:0.006467:0.005381:0.008064:0.007904:0.007138:0.008734:0.008160:0.009070:0.004375:0.002427:0.009070:0.009165:0.009070:0.003465:0.009229:0.004375:0.002427:0.009165:0.003864:0.003864:0.003625:0.003864:0.009086:0.009038:0.004327:0.006052:0.003369:0.007904:0.006467:0.005381:0.007984:0.003864:0.007728:0.005205:0.003864:0.008910:0.008734:0.004375 to our CNST, with maternity claims making up 60% of :@0.047987:0.750974:0.441224:0.750974:0.441224:0.740390:0.047987:0.740390:0.005413:0.009134:0.005637:0.009070:0.009038:0.005333:0.005637:0.009325:0.011353:0.008064:0.007904:0.003273:0.005637:0.011928:0.004040:0.005716:0.009405:0.004375:0.002427:0.013748:0.008128:0.005605:0.008351:0.005557:0.009038:0.003864:0.005413:0.007728:0.005174:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005924:0.013748:0.007856:0.007936:0.003657:0.008830:0.009405:0.006643:0.008319:0.008655:0.006052:0.009325:0.009501:0.014291:0.004375:0.002427:0.008910:0.004790:0.004375 this figure - hence our continued focus on this in our :@0.047987:0.765821:0.432442:0.765821:0.432442:0.755237:0.047987:0.755237:0.005413:0.008782:0.003864:0.006563:0.005205:0.004998:0.003864:0.009405:0.009038:0.005557:0.008351:0.004838:0.006387:0.002443:0.005637:0.008830:0.008160:0.008830:0.007377:0.008000:0.006052:0.009165:0.008830:0.005381:0.005716:0.007377:0.009181:0.009038:0.005413:0.003864:0.008830:0.009038:0.008112:0.009405:0.005557:0.004998:0.009357:0.007585:0.009038:0.006770:0.005796:0.008575:0.008399:0.006052:0.005413:0.008782:0.003864:0.006563:0.006052:0.003273:0.007569:0.006467:0.008990:0.008734:0.005301:0.004375 new three-year strategy, the importance of which was :@0.048828:0.780608:0.437961:0.780608:0.437961:0.770024:0.048828:0.770024:0.009405:0.008575:0.011848:0.004870:0.005413:0.009038:0.005557:0.008144:0.008351:0.006387:0.007537:0.008351:0.007952:0.005557:0.005110:0.006770:0.005158:0.005381:0.007904:0.005205:0.008064:0.009165:0.007473:0.003465:0.005940:0.005413:0.009038:0.008160:0.006052:0.003864:0.013525:0.009389:0.009357:0.005557:0.005413:0.008128:0.009038:0.007377:0.008351:0.005541:0.009357:0.004998:0.004551:0.011768:0.009325:0.003864:0.007649:0.009325:0.005716:0.011928:0.008399:0.007058:0.004375 yet further emphasised by the Ockenden Report4.:@0.047567:0.796286:0.401955:0.796286:0.401955:0.785701:0.047567:0.785701:0.007728:0.008351:0.005413:0.005142:0.004998:0.009373:0.005557:0.005700:0.009325:0.008575:0.005557:0.005365:0.008351:0.013413:0.009389:0.008686:0.008128:0.006499:0.003864:0.006467:0.008351:0.009134:0.004375:0.002523:0.008655:0.007058:0.004870:0.005413:0.009038:0.008160:0.006052:0.012040:0.007201:0.007936:0.008351:0.008750:0.009405:0.008351:0.009038:0.004375:0.002778:0.009245:0.008064:0.009070:0.008990:0.005381:0.005205:0.007233:0.003465 A stark reminder that although the NEIS remains one of :@0.488512:0.362389:0.889813:0.362389:0.889813:0.351804:0.488512:0.351804:0.011257:0.005301:0.006770:0.005413:0.008128:0.005557:0.007936:0.005700:0.005557:0.008144:0.013748:0.003641:0.009038:0.009038:0.008351:0.005557:0.005078:0.005413:0.009373:0.008319:0.005413:0.005349:0.008128:0.003864:0.005413:0.009038:0.009357:0.008830:0.009405:0.009038:0.005509:0.005413:0.009213:0.008351:0.006100:0.010587:0.007138:0.003784:0.007569:0.006387:0.005557:0.008064:0.013525:0.008128:0.003641:0.008830:0.006770:0.005669:0.008990:0.008734:0.008064:0.005637:0.009357:0.004758:0.004375 the safest healthcare systems in the world within which :@0.488932:0.377830:0.888205:0.377830:0.888205:0.367246:0.488932:0.367246:0.005413:0.009038:0.008080:0.005716:0.006770:0.008128:0.004998:0.008351:0.006770:0.005413:0.005956:0.009038:0.008351:0.008128:0.003864:0.005237:0.009038:0.007185:0.008128:0.005557:0.008080:0.005637:0.006770:0.007425:0.006563:0.005413:0.008112:0.013525:0.006770:0.005924:0.003273:0.007569:0.006052:0.005413:0.009038:0.008160:0.004870:0.011545:0.009629:0.005557:0.003864:0.009740:0.005637:0.011545:0.004088:0.005413:0.009293:0.003864:0.009325:0.005716:0.011768:0.009325:0.003864:0.007649:0.009325:0.004375 to give birth, avoidable errors within maternity can :@0.488932:0.393271:0.853938:0.393271:0.853938:0.382687:0.488932:0.382687:0.005413:0.009038:0.005301:0.008910:0.003864:0.007138:0.007904:0.006467:0.009165:0.003864:0.005301:0.005413:0.008782:0.003465:0.006371:0.008128:0.007649:0.009102:0.003864:0.009165:0.008128:0.009022:0.003864:0.008064:0.006052:0.007984:0.005381:0.005381:0.009165:0.005381:0.006770:0.004375:0.011800:0.003864:0.005716:0.009245:0.003864:0.009421:0.004375:0.002427:0.013748:0.008128:0.005605:0.008351:0.005557:0.009038:0.003864:0.005413:0.007728:0.005174:0.007058:0.007728:0.008655:0.004375 have devastating consequences for the child, mother :@0.489688:0.408592:0.870582:0.408592:0.870582:0.398008:0.489688:0.398008:0.008734:0.007728:0.007393:0.007984:0.006052:0.009405:0.007984:0.007649:0.008128:0.006579:0.005413:0.007952:0.005413:0.003657:0.009038:0.009118:0.006387:0.007377:0.009181:0.009038:0.006595:0.008351:0.009405:0.009038:0.008351:0.009038:0.007377:0.008351:0.006770:0.005253:0.004998:0.009549:0.005557:0.005285:0.005413:0.009038:0.008160:0.005637:0.007377:0.008766:0.003864:0.003864:0.009086:0.003465:0.004375:0.002826:0.013445:0.009165:0.005413:0.008782:0.008160:0.005557:0.004375 and wider family, as well as the NEIS staff involved.:@0.489268:0.423974:0.850043:0.423974:0.850043:0.413390:0.489268:0.413390:0.007808:0.008655:0.008990:0.005205:0.011928:0.004040:0.009836:0.008734:0.005796:0.005301:0.004710:0.007904:0.013365:0.003864:0.003864:0.007313:0.003465:0.006291:0.007728:0.006387:0.004870:0.011545:0.008543:0.003864:0.003864:0.006467:0.007728:0.006387:0.005205:0.005413:0.009038:0.008160:0.006052:0.010587:0.007138:0.003784:0.007569:0.006052:0.006770:0.005589:0.008128:0.004998:0.005190:0.006052:0.003864:0.008655:0.007393:0.008990:0.003864:0.007233:0.008064:0.009070:0.003465 The provision5 increased by just over half (51 %) to :@0.488932:0.446247:0.851910:0.446247:0.851910:0.435662:0.488932:0.435662:0.008367:0.008782:0.008351:0.005940:0.009389:0.005317:0.009165:0.007473:0.003864:0.006770:0.003657:0.009165:0.009038:0.004327:0.006052:0.003864:0.008734:0.007138:0.005381:0.008160:0.007808:0.006770:0.007936:0.009165:0.004375:0.002523:0.008655:0.007058:0.004040:0.004040:0.009325:0.006770:0.005669:0.005205:0.008990:0.007393:0.008160:0.005381:0.006052:0.009038:0.007936:0.003864:0.004998:0.005589:0.004120:0.007473:0.007393:0.005205:0.014115:0.005205:0.005301:0.005126:0.008990:0.004375 £128.6 billion due largely to reductions in HM Treasury :@0.489688:0.461628:0.884634:0.461628:0.884634:0.451044:0.489688:0.451044:0.009165:0.009245:0.009165:0.009245:0.003705:0.009165:0.006387:0.008910:0.003609:0.003609:0.003609:0.003609:0.008830:0.008575:0.006467:0.009070:0.008655:0.008064:0.006052:0.003864:0.007904:0.005557:0.009150:0.008160:0.003864:0.007489:0.004870:0.005413:0.009134:0.005637:0.005557:0.008144:0.009405:0.009038:0.007185:0.005413:0.003864:0.009134:0.009038:0.006770:0.005541:0.003369:0.007904:0.004375:0.002523:0.010507:0.013285:0.006052:0.008064:0.005381:0.007984:0.007808:0.006467:0.008734:0.005381:0.007473:0.004375 long term and very long term discount rates.:@0.489688:0.477010:0.806041:0.477010:0.806041:0.466426:0.489688:0.466426:0.003609:0.008655:0.008495:0.008734:0.006052:0.005413:0.008112:0.005557:0.013525:0.006052:0.007808:0.008655:0.008990:0.005637:0.007649:0.008351:0.005557:0.007521:0.005637:0.003609:0.008655:0.008399:0.008734:0.006052:0.005413:0.008351:0.005317:0.013748:0.005924:0.009405:0.003864:0.006770:0.007185:0.009357:0.009038:0.009038:0.005413:0.005653:0.005301:0.007904:0.005205:0.007984:0.006563:0.003465 Negligence claims form a very small proportion of both :@0.489705:0.499222:0.885369:0.499222:0.885369:0.488638:0.489705:0.488638:0.011593:0.008160:0.009165:0.003864:0.003864:0.008990:0.008160:0.008734:0.007377:0.008000:0.005637:0.007377:0.003864:0.007840:0.003864:0.013445:0.006770:0.004822:0.004998:0.009357:0.005557:0.013541:0.006467:0.006898:0.005205:0.007649:0.008351:0.005557:0.007521:0.005205:0.006467:0.013030:0.007808:0.003864:0.003529:0.004375:0.002523:0.009165:0.005381:0.009070:0.009165:0.009070:0.005381:0.005413:0.003657:0.009070:0.008830:0.006467:0.009357:0.004758:0.005637:0.008910:0.008830:0.005126:0.008575:0.004375 the number of incidents and complaints reported in the :@0.488949:0.514663:0.889387:0.514663:0.889387:0.504079:0.488949:0.504079:0.005413:0.009038:0.008080:0.006052:0.009038:0.009038:0.013748:0.009102:0.008351:0.005557:0.005669:0.009357:0.004758:0.005716:0.003864:0.009038:0.007106:0.003864:0.009165:0.008351:0.008702:0.005413:0.006770:0.005461:0.007808:0.008575:0.008990:0.006467:0.007377:0.009181:0.013748:0.009197:0.003864:0.008128:0.003864:0.009038:0.005413:0.006770:0.006116:0.005381:0.008064:0.009070:0.008990:0.005381:0.005413:0.007952:0.009070:0.006467:0.003369:0.007904:0.005637:0.005413:0.008702:0.008064:0.004375 NEIS, and the many millions of individual episodes of :@0.489705:0.530044:0.868779:0.530044:0.868779:0.519460:0.489705:0.519460:0.010922:0.007393:0.003944:0.007728:0.003114:0.006467:0.007808:0.008575:0.008990:0.006052:0.005413:0.009038:0.008160:0.006052:0.013748:0.007936:0.009038:0.007728:0.005509:0.013285:0.003864:0.003609:0.003864:0.003864:0.008910:0.008830:0.006770:0.005493:0.009357:0.004758:0.006052:0.003864:0.008655:0.008990:0.003864:0.007233:0.003864:0.008910:0.008734:0.007904:0.003864:0.006307:0.008064:0.009389:0.003641:0.006770:0.009022:0.009405:0.007984:0.006770:0.005493:0.008910:0.004790:0.004375 care that are delivered by the NEIS each year. There are :@0.489285:0.545723:0.882889:0.545723:0.882889:0.535138:0.489285:0.535138:0.007138:0.007728:0.005381:0.007984:0.005716:0.005413:0.009038:0.008319:0.005413:0.005685:0.007728:0.005301:0.007904:0.005716:0.009070:0.008064:0.003864:0.003529:0.007393:0.008064:0.005381:0.008064:0.009070:0.004375:0.002427:0.008655:0.007058:0.004870:0.005413:0.009038:0.008160:0.006052:0.010587:0.007138:0.003784:0.007473:0.006052:0.008160:0.008128:0.007090:0.009038:0.005158:0.007473:0.007984:0.007808:0.005301:0.003273:0.006467:0.008367:0.008782:0.008351:0.005349:0.008351:0.005605:0.007649:0.005126:0.007728:0.004375 many factors influencing the reasons why individuals :@0.489705:0.561105:0.869274:0.561105:0.869274:0.550520:0.489705:0.550520:0.013525:0.007904:0.009038:0.007441:0.004870:0.004998:0.008367:0.007377:0.005413:0.009740:0.005557:0.006962:0.005637:0.003864:0.009038:0.004998:0.003864:0.009038:0.008351:0.008750:0.007377:0.003864:0.009038:0.009405:0.005956:0.005413:0.009038:0.008160:0.006052:0.005557:0.008064:0.008128:0.006499:0.009070:0.008830:0.006770:0.004375:0.012295:0.009660:0.008239:0.005637:0.003864:0.008734:0.009070:0.003864:0.007393:0.003864:0.009086:0.008830:0.007904:0.003864:0.006563:0.004375 bring a claim against the NEIS, including factors in the :@0.489705:0.576487:0.877721:0.576487:0.877721:0.565902:0.489705:0.565902:0.008910:0.005205:0.003609:0.008495:0.008910:0.006467:0.006802:0.006052:0.007138:0.003864:0.007728:0.003864:0.013285:0.006052:0.008128:0.009613:0.008128:0.003864:0.009038:0.006770:0.005413:0.004774:0.005413:0.009038:0.008160:0.006387:0.010922:0.007393:0.003944:0.007728:0.003114:0.004375:0.002523:0.003864:0.008830:0.007138:0.003864:0.008734:0.009165:0.003864:0.008655:0.009165:0.006052:0.004998:0.008128:0.007553:0.005413:0.009357:0.005557:0.006994:0.006052:0.003273:0.007649:0.006052:0.005413:0.008702:0.008064:0.004375 legal market6. There is also a significant time lag between :@0.489705:0.591868:0.902854:0.591868:0.902854:0.581284:0.489705:0.581284:0.003609:0.007808:0.008830:0.007649:0.003609:0.004375:0.002427:0.013956:0.008128:0.005557:0.008160:0.008351:0.005413:0.006483:0.001677:0.006387:0.008367:0.008862:0.008351:0.005349:0.008351:0.006355:0.003194:0.005637:0.005716:0.007808:0.003864:0.006307:0.008990:0.005637:0.006898:0.006052:0.006770:0.003864:0.009405:0.009213:0.003864:0.004998:0.003864:0.007377:0.008303:0.009038:0.005413:0.004966:0.005413:0.003864:0.013493:0.008351:0.005940:0.003529:0.007569:0.008734:0.006387:0.009389:0.008175:0.005413:0.011545:0.008351:0.008351:0.009038:0.004375 an incident occurring and a claim being received - on :@0.489285:0.607308:0.874091:0.607308:0.874091:0.596724:0.489285:0.596724:0.007473:0.008319:0.004375:0.002427:0.003864:0.009038:0.007185:0.003864:0.009405:0.008351:0.009038:0.005413:0.005190:0.009165:0.007377:0.007377:0.008782:0.005557:0.005365:0.003864:0.009038:0.009197:0.006052:0.007808:0.008655:0.008990:0.006387:0.006898:0.006052:0.007138:0.003864:0.007728:0.003864:0.013285:0.004375:0.002523:0.008910:0.007904:0.003609:0.008575:0.008910:0.004375:0.002523:0.005381:0.007984:0.007058:0.008064:0.003864:0.007138:0.007984:0.008990:0.005205:0.006387:0.002523:0.005205:0.008399:0.008160:0.004375 average 3.1 years. It may also take several years to settle :@0.489285:0.622749:0.895440:0.622749:0.895440:0.612164:0.489285:0.612164:0.008128:0.007425:0.008351:0.005349:0.008128:0.009405:0.008096:0.005637:0.008064:0.003273:0.008064:0.004375:0.003689:0.007728:0.008160:0.008128:0.005557:0.006563:0.003465:0.004375:0.002826:0.003609:0.004455:0.006052:0.013285:0.007808:0.007473:0.005301:0.008128:0.003641:0.006563:0.009070:0.004870:0.005413:0.008128:0.008223:0.008351:0.005764:0.006770:0.007856:0.007393:0.007984:0.005301:0.007808:0.003864:0.005461:0.007728:0.008351:0.007952:0.005557:0.006770:0.005158:0.005413:0.009134:0.005637:0.006563:0.007984:0.005205:0.005413:0.003577:0.007984:0.004375 a claim, particularly those high value claims where brain :@0.489285:0.638368:0.890666:0.638368:0.890666:0.627784:0.489285:0.627784:0.006898:0.006052:0.007377:0.003864:0.008128:0.003864:0.013748:0.003465:0.004375:0.002411:0.009389:0.007920:0.005557:0.005413:0.003864:0.007377:0.009038:0.003864:0.007920:0.005557:0.003864:0.007728:0.004790:0.005413:0.008782:0.009165:0.006770:0.008351:0.006307:0.008575:0.003609:0.008734:0.008495:0.005637:0.007649:0.008319:0.003864:0.009038:0.008351:0.005557:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.004375:0.011880:0.009405:0.008655:0.005557:0.008814:0.006052:0.008910:0.005205:0.007649:0.003609:0.008575:0.004375 damage has occurred at birth, and payments may be :@0.489285:0.653750:0.870067:0.653750:0.870067:0.643165:0.489285:0.643165:0.009405:0.007904:0.013525:0.008128:0.009405:0.008096:0.006467:0.008734:0.007728:0.006563:0.005637:0.009165:0.007377:0.007074:0.008734:0.005381:0.005381:0.008351:0.009038:0.006052:0.008128:0.005158:0.006052:0.009165:0.003864:0.005381:0.005413:0.008782:0.003465:0.006291:0.007808:0.008655:0.008990:0.004375:0.002427:0.009389:0.007920:0.007728:0.013541:0.008351:0.009038:0.005142:0.006770:0.006004:0.013365:0.007808:0.007473:0.005637:0.008575:0.007569:0.004375 made on those claims many years into the future.:@0.489705:0.669131:0.841155:0.669131:0.841155:0.658546:0.489705:0.658546:0.013365:0.007808:0.009070:0.008064:0.006052:0.008575:0.008399:0.006052:0.005413:0.008782:0.009165:0.006770:0.008351:0.005892:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005924:0.013748:0.007936:0.009038:0.007728:0.004375:0.007728:0.008112:0.008128:0.005557:0.006770:0.005605:0.003864:0.008830:0.005205:0.009070:0.005301:0.005413:0.009038:0.008080:0.005301:0.004998:0.009038:0.005413:0.009213:0.005557:0.008351:0.003465 Taken together, this means that what :@0.488932:0.691769:0.785999:0.691769:0.785999:0.680627:0.488932:0.680627:0.008807:0.008757:0.008354:0.009127:0.009513:0.005866:0.006051:0.010337:0.010421:0.009244:0.006051:0.010001:0.009329:0.006135:0.003647:0.005765:0.006051:0.010001:0.004286:0.007564:0.006051:0.014707:0.008791:0.008774:0.009513:0.007379:0.004874:0.006219:0.010421:0.009413:0.006219:0.004790:0.013531:0.010589:0.009497:0.006387:0.004605 NHS Resolution receives in terms of claims :@0.490108:0.707210:0.821128:0.707210:0.821128:0.696068:0.490108:0.696068:0.011598:0.010925:0.008152:0.006471:0.010421:0.009076:0.007312:0.010085:0.004068:0.009883:0.005883:0.004068:0.010135:0.009749:0.006807:0.006051:0.008791:0.008017:0.008791:0.004068:0.008236:0.008791:0.007345:0.006471:0.003698:0.008824:0.005631:0.006051:0.009160:0.006135:0.015127:0.007480:0.005295:0.010757:0.005799:0.005211:0.007765:0.004068:0.008555:0.004068:0.014472:0.007127:0.004605 currently is only a very partial indicator of::@0.489268:0.722591:0.819245:0.722591:0.819245:0.711449:0.489268:0.711449:0.008068:0.010169:0.006135:0.006219:0.009244:0.010085:0.006051:0.004370:0.008656:0.006471:0.003362:0.005883:0.005715:0.010337:0.009917:0.004286:0.008488:0.005295:0.007648:0.005631:0.008572:0.009244:0.006219:0.008656:0.006051:0.010421:0.008908:0.006135:0.005967:0.004068:0.009127:0.004068:0.004605:0.002757:0.004068:0.010219:0.010337:0.004286:0.008152:0.008992:0.005967:0.010337:0.006219:0.005631:0.009850:0.005446:0.003647 • Patient safety in the NHS in past years; and also:@0.489705:0.742719:0.847159:0.742719:0.847159:0.732134:0.489705:0.732134:0.006483:0.004375:0.008479:0.008655:0.007904:0.005413:0.003657:0.008351:0.008702:0.005413:0.005094:0.006770:0.008128:0.005190:0.008351:0.005413:0.007728:0.005653:0.003273:0.007569:0.006052:0.005413:0.009038:0.008160:0.006052:0.011098:0.010507:0.007904:0.006052:0.003369:0.007904:0.006467:0.009070:0.007808:0.006563:0.005205:0.004790:0.007728:0.008351:0.008128:0.005557:0.006770:0.003465:0.006387:0.007808:0.008655:0.008990:0.006387:0.007728:0.003864:0.006227:0.009357 • What we can expect to pay out in settlement :@0.489705:0.763208:0.834672:0.763208:0.834672:0.752624:0.489705:0.752624:0.006483:0.004375:0.006882:0.015553:0.009501:0.008495:0.005637:0.004870:0.012183:0.008734:0.005637:0.007377:0.007665:0.008830:0.006387:0.008351:0.007329:0.009118:0.008351:0.007201:0.005413:0.005094:0.005413:0.009134:0.005637:0.009070:0.007728:0.007393:0.005637:0.009357:0.008798:0.005413:0.005509:0.003369:0.007904:0.006052:0.006770:0.008351:0.005413:0.005413:0.003864:0.008351:0.013748:0.008351:0.009038:0.005413:0.004375 of those claims in the future.:@0.508276:0.778589:0.711625:0.778589:0.711625:0.768005:0.508276:0.768005:0.009357:0.004758:0.004870:0.005413:0.009038:0.009357:0.006770:0.008080:0.005716:0.007377:0.003864:0.007840:0.003864:0.013445:0.006770:0.006004:0.003273:0.007649:0.006052:0.005413:0.009038:0.008160:0.005205:0.004998:0.009038:0.005413:0.009213:0.005557:0.008351:0.003465 1https://resolution.nhs.uk/wp-content/uploads/2021/06/Business-plan-2021 22.pdf.:@0.049248:0.823340:0.527653:0.823340:0.527653:0.815541:0.049248:0.815541:0.007648:0.006659:0.004436:0.004365:0.007565:0.005542:0.002777:0.004953:0.005047:0.004542:0.006718:0.005459:0.007565:0.003106:0.007401:0.004365:0.003106:0.007565:0.007306:0.002777:0.007401:0.007306:0.005459:0.002859:0.007306:0.006389:0.005047:0.009330:0.007648:0.005130:0.005883:0.007565:0.007306:0.004459:0.006718:0.007306:0.004459:0.004953:0.007401:0.007565:0.003106:0.007565:0.006553:0.007565:0.005542:0.004953:0.006977:0.006895:0.006895:0.006718:0.004871:0.006636:0.006718:0.004871:0.007059:0.006977:0.005212:0.003024:0.007059:0.006471:0.005212:0.005295:0.004953:0.007224:0.003024:0.006306:0.006977:0.004953:0.006718:0.006636:0.006718:0.006636:0.003224:0.006859:0.007059:0.007224:0.002859:0.007895:0.007812:0.004200:0.002553 :@0.050424:0.823340:0.053648:0.823340:0.053648:0.815541:0.050424:0.815541:0.003224 2 Settled claims include claims that have been agreed with ongoing periodical payment orders and claims where damages have been agreed or successfully :@0.048407:0.840444:0.908468:0.840444:0.908468:0.832645:0.048407:0.832645:0.003189:0.004871:0.006248:0.006448:0.003989:0.003989:0.003036:0.006389:0.006930:0.004494:0.005800:0.002847:0.006318:0.002847:0.010601:0.004989:0.004930:0.002847:0.006989:0.005636:0.002847:0.006989:0.007142:0.006153:0.004189:0.005800:0.002847:0.006318:0.002847:0.010601:0.004989:0.004177:0.004200:0.007224:0.006471:0.004283:0.004365:0.006659:0.006201:0.005883:0.006153:0.004600:0.006918:0.006153:0.006153:0.006659:0.004789:0.005989:0.007295:0.004094:0.006577:0.006389:0.007142:0.003612:0.009165:0.003106:0.004365:0.007142:0.004871:0.007224:0.006977:0.007224:0.007142:0.002847:0.006989:0.007142:0.004871:0.007142:0.006471:0.004094:0.002847:0.007177:0.007142:0.002847:0.005636:0.005989:0.003083:0.004871:0.007224:0.006306:0.005883:0.010671:0.006389:0.006977:0.003989:0.004165:0.006895:0.004365:0.006930:0.006436:0.004094:0.004989:0.004200:0.006306:0.006977:0.007306:0.004036:0.005718:0.002847:0.006318:0.002847:0.010601:0.004989:0.003836:0.009330:0.007306:0.006812:0.004459:0.006718:0.004459:0.006930:0.006436:0.010507:0.006224:0.007224:0.006389:0.004989:0.003224:0.002130:0.006659:0.005989:0.005636:0.006342:0.004459:0.006918:0.006153:0.006153:0.006659:0.004789:0.005989:0.007295:0.004094:0.006577:0.006389:0.007142:0.004459:0.007306:0.004365:0.003224:0.005177:0.007059:0.005636:0.005718:0.006389:0.005295:0.005212:0.003871:0.006977:0.003024:0.003024:0.005965:0.003224 defended, and costs have yet to be agreed. This differs from closed claims, which do not include claims settled with periodical payment orders.:@0.058072:0.852084:0.848080:0.852084:0.848080:0.844285:0.058072:0.844285:0.007224:0.006553:0.003871:0.006636:0.007059:0.007306:0.006636:0.007306:0.002553:0.004589:0.005989:0.007036:0.007142:0.004365:0.005636:0.006895:0.005295:0.003989:0.005259:0.004871:0.006659:0.006201:0.005636:0.006471:0.003612:0.006048:0.006389:0.003989:0.004165:0.003989:0.007354:0.004365:0.006918:0.006153:0.003906:0.006306:0.007224:0.004094:0.006577:0.006389:0.007142:0.002553:0.004930:0.006389:0.006977:0.002847:0.004989:0.003224:0.001800:0.007224:0.002847:0.003871:0.003683:0.006401:0.004283:0.004989:0.004177:0.003871:0.004094:0.007330:0.010507:0.004459:0.005436:0.003047:0.006895:0.005212:0.006153:0.007130:0.004459:0.005883:0.003024:0.006389:0.003024:0.010754:0.005377:0.002553:0.004165:0.009071:0.007142:0.003024:0.005883:0.007142:0.003224:0.001988:0.006930:0.006895:0.004753:0.006659:0.006895:0.004177:0.004871:0.003024:0.006659:0.005777:0.002847:0.006906:0.007142:0.006153:0.004189:0.005636:0.002847:0.006224:0.002847:0.010436:0.004989:0.004589:0.004989:0.006530:0.003989:0.004330:0.002847:0.006483:0.007142:0.004036:0.009165:0.003106:0.004365:0.007142:0.003224:0.001988:0.006918:0.006365:0.004094:0.002847:0.007177:0.007142:0.002847:0.005636:0.005989:0.003083:0.003224:0.001988:0.007224:0.006306:0.005883:0.010671:0.006389:0.006977:0.003989:0.004165:0.006895:0.004283:0.006930:0.006353:0.004094:0.004989:0.002553 3 The overall cost of harm has increased from £7.9 billion last year. The HM Treasury discount rate has had a significant effect, but we estimate that :@0.047987:0.869486:0.891858:0.869486:0.891858:0.861687:0.047987:0.861687:0.003612:0.004036:0.006636:0.007306:0.006636:0.004459:0.007142:0.005965:0.006471:0.004365:0.006306:0.003024:0.003024:0.003224:0.001988:0.005636:0.007224:0.005212:0.003989:0.004589:0.007401:0.003953:0.003224:0.001988:0.006895:0.005989:0.004436:0.010507:0.003224:0.002412:0.006895:0.005989:0.005271:0.004871:0.003024:0.006977:0.005800:0.004283:0.006553:0.006306:0.005212:0.006553:0.007306:0.004459:0.003953:0.004283:0.007483:0.010930:0.003224:0.002412:0.007224:0.007306:0.002859:0.007224:0.004789:0.006918:0.003083:0.002847:0.003036:0.002847:0.007154:0.006659:0.003224:0.002553:0.002847:0.005989:0.005283:0.003989:0.004083:0.005965:0.006389:0.006224:0.004283:0.002553:0.004506:0.006812:0.007401:0.006718:0.004871:0.008354:0.010977:0.004459:0.006471:0.004365:0.006471:0.006306:0.005295:0.007059:0.004365:0.006048:0.004459:0.007401:0.003024:0.005377:0.005800:0.007401:0.007224:0.007142:0.004200:0.004871:0.004094:0.006330:0.003989:0.006518:0.003224:0.002071:0.006895:0.005989:0.005271:0.003224:0.001988:0.006659:0.005989:0.007106:0.004871:0.005636:0.004871:0.005377:0.003106:0.007648:0.007224:0.003106:0.004036:0.003106:0.005883:0.006636:0.007224:0.004283:0.004459:0.006895:0.004118:0.004118:0.006812:0.006048:0.004365:0.002777:0.003224:0.001988:0.007224:0.007142:0.004200:0.003612:0.009836:0.007142:0.004789:0.006553:0.005377:0.004283:0.003106:0.010930:0.006471:0.004283:0.006636:0.004365:0.004200:0.007224:0.006471:0.004283:0.003224 without it, the cost of harm would have increased to £8.7 billion due to the expectation of a higher volume of claims from increased NHS activity.:@0.057316:0.881481:0.888150:0.881481:0.888150:0.873682:0.057316:0.873682:0.009660:0.003283:0.004542:0.007483:0.007812:0.007483:0.004459:0.004871:0.002847:0.004212:0.002553:0.004506:0.004283:0.007224:0.006636:0.004871:0.005636:0.007224:0.005212:0.003989:0.004165:0.007565:0.004118:0.004789:0.006977:0.006306:0.004283:0.010671:0.004459:0.009330:0.007648:0.007306:0.003189:0.007648:0.003224:0.002412:0.006659:0.006365:0.005965:0.006389:0.003224:0.002071:0.002847:0.007071:0.005718:0.004094:0.006659:0.006224:0.005212:0.006553:0.007224:0.004871:0.003989:0.007271:0.003224:0.002071:0.007059:0.007224:0.002859:0.007059:0.003224:0.001988:0.006918:0.003083:0.002847:0.003036:0.002847:0.007154:0.006659:0.003224:0.002130:0.007224:0.006977:0.006389:0.004459:0.003989:0.007271:0.004459:0.004283:0.007224:0.006636:0.004871:0.006553:0.005800:0.007483:0.006553:0.005883:0.004200:0.006389:0.004365:0.003106:0.007401:0.007142:0.004871:0.007306:0.003953:0.004459:0.005636:0.003224:0.002494:0.007059:0.003024:0.007401:0.007059:0.006553:0.004365:0.003612:0.006130:0.007483:0.003106:0.007224:0.011013:0.006636:0.004365:0.007401:0.003953:0.004789:0.005800:0.003024:0.006389:0.003024:0.010754:0.005295:0.004036:0.003871:0.004283:0.007306:0.010754:0.003224:0.002494:0.002847:0.007071:0.005718:0.004094:0.006659:0.006224:0.005212:0.006553:0.007224:0.003224:0.002412:0.008801:0.008095:0.006248:0.004342:0.006306:0.005636:0.003989:0.003071:0.005636:0.003106:0.004200:0.005695:0.002553 4 https://www.aov.uk/aovernment/publications/final-report-of-the-ockenden-review.:@0.047987:0.896567:0.526967:0.896567:0.526967:0.888768:0.047987:0.888768:0.004036:0.004873:0.007142:0.004365:0.004283:0.007565:0.005542:0.002777:0.005047:0.004953:0.009248:0.009330:0.009248:0.002777:0.006553:0.007565:0.006130:0.002859:0.007224:0.006389:0.004953:0.006553:0.007565:0.006224:0.006718:0.004365:0.007306:0.011013:0.006718:0.007306:0.004283:0.005047:0.007565:0.007224:0.007565:0.003106:0.003106:0.005965:0.006553:0.004365:0.003106:0.007565:0.007224:0.005377:0.005047:0.004036:0.003024:0.007306:0.006553:0.003106:0.005130:0.004365:0.006812:0.007565:0.007565:0.004542:0.004283:0.005130:0.007565:0.004036:0.005130:0.004283:0.007306:0.006718:0.005130:0.007565:0.005965:0.006306:0.006718:0.007306:0.007565:0.006718:0.007224:0.005130:0.004542:0.006718:0.006130:0.003106:0.006812:0.009303:0.002553 5 The provision is the best estimate of the expenditure required to settle the present obligation at the balance sheet date or transfer to a third party (for claims :@0.048407:0.915394:0.905221:0.915394:0.905221:0.907595:0.048407:0.907595:0.003189:0.003694:0.006471:0.007142:0.006553:0.004036:0.006918:0.003918:0.006895:0.005459:0.002847:0.004989:0.002847:0.006718:0.006659:0.003224:0.001965:0.002353:0.004036:0.004036:0.003989:0.007024:0.006389:0.004459:0.006918:0.006153:0.004989:0.003706:0.003612:0.006389:0.005212:0.003989:0.003071:0.010589:0.006224:0.003989:0.006518:0.003612:0.007401:0.003953:0.003612:0.003989:0.007024:0.006153:0.004189:0.006389:0.005636:0.007224:0.006153:0.006954:0.007142:0.002847:0.003989:0.006942:0.004094:0.006412:0.004789:0.004094:0.006153:0.006648:0.006659:0.002847:0.004094:0.005895:0.006930:0.004330:0.003989:0.006895:0.003659:0.004989:0.006353:0.003989:0.004165:0.002847:0.006153:0.004106:0.003989:0.007024:0.006389:0.004036:0.006918:0.004094:0.006389:0.004989:0.006353:0.006659:0.003989:0.003718:0.006895:0.007142:0.002847:0.003036:0.006930:0.006177:0.003989:0.002847:0.007118:0.006659:0.004518:0.006306:0.003989:0.003824:0.003989:0.007024:0.006153:0.004600:0.006918:0.006365:0.002847:0.006224:0.006659:0.005777:0.006153:0.003847:0.004989:0.007118:0.006389:0.006389:0.003989:0.004165:0.006930:0.006259:0.003989:0.006153:0.003730:0.007306:0.004365:0.003224:0.003989:0.004471:0.006306:0.007142:0.005295:0.003953:0.006471:0.004365:0.003224:0.003989:0.007248:0.003694:0.005636:0.004036:0.003989:0.006659:0.002847:0.004094:0.006930:0.004895:0.006918:0.005989:0.004094:0.004259:0.005695:0.003718:0.003553:0.004012:0.007142:0.004283:0.003612:0.005436:0.002847:0.005989:0.002847:0.010130:0.004989:0.003224 made and predicated to be made, so called 'incurred but not reported claims'). The figure is updated annually and is an informed estimate that depends on :@0.058492:0.927390:0.902434:0.927390:0.902434:0.919591:0.058492:0.919591:0.010130:0.005989:0.006930:0.006365:0.003694:0.005989:0.007036:0.007142:0.004365:0.006918:0.004094:0.006389:0.006930:0.002847:0.005436:0.006212:0.003989:0.006353:0.006930:0.004412:0.003989:0.006895:0.004071:0.006918:0.006153:0.004236:0.010507:0.005989:0.007295:0.006153:0.002753:0.004459:0.004989:0.006695:0.003612:0.005436:0.006165:0.002847:0.003036:0.006153:0.006930:0.004565:0.002706:0.003094:0.006659:0.005777:0.006659:0.004353:0.004094:0.006412:0.006930:0.004589:0.006918:0.007118:0.003989:0.004494:0.006659:0.006895:0.003989:0.004306:0.004094:0.006153:0.006918:0.006895:0.004094:0.003989:0.006153:0.006930:0.003942:0.005718:0.002847:0.006224:0.002847:0.010519:0.005212:0.002706:0.003553:0.002730:0.004459:0.006471:0.007142:0.006553:0.003612:0.003871:0.002847:0.007236:0.006895:0.004283:0.006389:0.004789:0.002353:0.004118:0.004459:0.006659:0.007212:0.006930:0.006177:0.003989:0.006353:0.006930:0.004165:0.006306:0.006895:0.006977:0.006895:0.006224:0.002847:0.003036:0.005965:0.003694:0.005989:0.006659:0.007106:0.003224:0.001988:0.002353:0.004118:0.004036:0.005718:0.006389:0.003224:0.002412:0.002847:0.006659:0.003859:0.006895:0.004283:0.010130:0.006342:0.006930:0.004494:0.006153:0.005365:0.003989:0.003071:0.010507:0.005989:0.004259:0.006153:0.003765:0.003989:0.007271:0.006306:0.004200:0.004036:0.006930:0.006436:0.006918:0.006365:0.006659:0.007212:0.004989:0.004083:0.006389:0.006130:0.003224 assumptions about future developments and therefore lies within a range of possible results. When considering the provision, it is important to note that if :@0.057652:0.939031:0.899228:0.939031:0.899228:0.931232:0.057652:0.931232:0.006224:0.005212:0.004989:0.006942:0.010507:0.006918:0.004259:0.002847:0.007154:0.006659:0.005271:0.004036:0.005989:0.007377:0.007142:0.006895:0.003989:0.003741:0.003871:0.006977:0.003989:0.007189:0.004094:0.006577:0.004365:0.006930:0.006353:0.005636:0.006377:0.002847:0.007154:0.006918:0.010566:0.006153:0.006954:0.003989:0.005177:0.004036:0.005989:0.007036:0.007142:0.004036:0.003989:0.007106:0.006389:0.004094:0.006412:0.003683:0.007154:0.004094:0.006330:0.004789:0.002600:0.002600:0.005636:0.004542:0.003612:0.008989:0.003024:0.004283:0.007059:0.003024:0.007059:0.004459:0.005636:0.003224:0.002071:0.004094:0.005989:0.006659:0.006930:0.006153:0.004047:0.007306:0.003953:0.004036:0.006918:0.006695:0.004989:0.004989:0.002847:0.006918:0.002847:0.006153:0.004447:0.004094:0.006153:0.004800:0.006659:0.002847:0.003989:0.004989:0.002353:0.004459:0.011683:0.007059:0.006471:0.007059:0.004459:0.005436:0.006895:0.006918:0.004989:0.002847:0.007295:0.006153:0.004353:0.002847:0.006906:0.006930:0.004165:0.003989:0.007024:0.006389:0.004459:0.006918:0.004094:0.006895:0.005871:0.002847:0.004989:0.002847:0.006895:0.006883:0.002553:0.003224:0.002035:0.002353:0.003283:0.004871:0.002188:0.003871:0.004789:0.003024:0.010424:0.007142:0.006895:0.004365:0.003989:0.006177:0.006659:0.004177:0.004036:0.003989:0.006895:0.004412:0.006659:0.006895:0.003989:0.006330:0.004036:0.003989:0.007271:0.006306:0.004200:0.004459:0.002435:0.003189:0.003224 there is a value allocated to a future periodical payment order this will change in response to changing needs and the lifespan of the claimant concerned.:@0.057652:0.951026:0.886651:0.951026:0.886651:0.943227:0.057652:0.943227:0.003989:0.007024:0.006153:0.004436:0.006153:0.004518:0.002353:0.004118:0.004036:0.005636:0.003694:0.005636:0.006471:0.003024:0.006977:0.006471:0.003694:0.006224:0.002847:0.003036:0.006895:0.005800:0.005989:0.004177:0.006389:0.006930:0.004165:0.003989:0.006895:0.003989:0.005636:0.004036:0.003871:0.006977:0.003989:0.007189:0.004094:0.006577:0.004459:0.006918:0.006365:0.004094:0.002847:0.006895:0.006930:0.002847:0.005436:0.005989:0.002847:0.004471:0.006918:0.006448:0.005883:0.010589:0.006389:0.006895:0.003989:0.003741:0.006895:0.004447:0.007142:0.006153:0.004436:0.003224:0.003989:0.006659:0.002847:0.004989:0.003671:0.008907:0.002847:0.003036:0.002847:0.004553:0.005718:0.006977:0.006224:0.006977:0.007306:0.006389:0.004365:0.002435:0.005636:0.003224:0.002071:0.004094:0.006153:0.004989:0.006918:0.007095:0.006659:0.004989:0.006153:0.003800:0.003989:0.007271:0.003612:0.005436:0.007001:0.005989:0.007036:0.007224:0.002847:0.006989:0.007142:0.003224:0.001988:0.006659:0.005942:0.006153:0.006930:0.004989:0.003612:0.005989:0.007036:0.007142:0.004036:0.003989:0.007024:0.006153:0.003224:0.001800:0.002847:0.002847:0.003683:0.006153:0.004812:0.006918:0.005989:0.006659:0.004471:0.007306:0.003953:0.003694:0.003989:0.007024:0.006153:0.003765:0.005718:0.003024:0.006224:0.003024:0.010589:0.006306:0.006977:0.003989:0.003824:0.005636:0.007142:0.006895:0.005636:0.006153:0.004353:0.006977:0.006153:0.007295:0.002553 6 See :@0.047987:0.967538:0.079037:0.967538:0.079037:0.959739:0.047987:0.959739:0.004036:0.004459:0.006471:0.006471:0.006389:0.003224 Managing the costs o f clinical negligence in trusts,:@0.080677:0.967662:0.368185:0.967662:0.368185:0.959306:0.080677:0.959306:0.011093:0.007223:0.007475:0.007312:0.007223:0.003441:0.007475:0.007223:0.004450:0.004072:0.007362:0.006139:0.004198:0.005799:0.007312:0.005383:0.004374:0.005383:0.003467:0.006744:0.002231:0.004879:0.002017:0.005496:0.003265:0.003265:0.007387:0.003265:0.005723:0.006833:0.003504:0.003278:0.007564:0.006467:0.007312:0.003265:0.003542:0.007312:0.006467:0.007475:0.005799:0.006467:0.004034:0.003025:0.006643:0.005295:0.004072:0.004664:0.007034:0.004979:0.004072:0.004979:0.002748 NAO, September 2017.:@0.368265:0.967538:0.505523:0.967538:0.505523:0.959739:0.368265:0.959739:0.003224:0.002071:0.009413:0.008154:0.009577:0.002553:0.003224:0.002118:0.006636:0.006636:0.007483:0.004283:0.006718:0.010930:0.007483:0.006718:0.004459:0.004459:0.007059:0.007224:0.007059:0.007224:0.002553