36:@0.048407:0.056159:0.062943:0.056159:0.062943:0.047246:0.048407:0.047246:0.006804:0.007732 Performance analysis:@0.739373:0.058552:0.904415:0.058552:0.904415:0.047968:0.739373:0.047968:0.010092:0.008830:0.006355:0.006419:0.009996:0.006563:0.014962:0.008591:0.010060:0.007665:0.008974:0.005637:0.008990:0.010092:0.008990:0.004710:0.009070:0.007313:0.004710:0.007026 Received claims:@0.048828:0.103397:0.182284:0.103397:0.182284:0.092256:0.048828:0.092256:0.011598:0.009665:0.008572:0.009665:0.005126:0.009665:0.009665:0.011093:0.006807:0.008404:0.005042:0.009497:0.005042:0.016220:0.007396 The total of new clinical negligence claims and reported :@0.047987:0.122099:0.450039:0.122099:0.450039:0.111514:0.047987:0.111514:0.008367:0.008862:0.008351:0.005509:0.005205:0.009070:0.005205:0.007808:0.003864:0.006307:0.009357:0.004758:0.006052:0.009405:0.008575:0.011848:0.005301:0.007138:0.003864:0.003529:0.008655:0.003864:0.006978:0.007808:0.003864:0.006722:0.009038:0.008112:0.009405:0.003864:0.003864:0.009405:0.008080:0.009038:0.007185:0.008351:0.005509:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.005158:0.007808:0.008655:0.008990:0.004375:0.002427:0.005301:0.007984:0.009070:0.008990:0.005301:0.005205:0.007984:0.009070:0.004375 incidents reached 15,078 in 2021/22, up 13% on :@0.048828:0.136055:0.406569:0.136055:0.406569:0.125471:0.048828:0.125471:0.003864:0.009038:0.007106:0.003864:0.009165:0.008351:0.008702:0.005413:0.006770:0.005892:0.005381:0.008064:0.007904:0.007138:0.008734:0.008160:0.009070:0.004375:0.003689:0.008990:0.008990:0.003465:0.009054:0.008990:0.008910:0.006467:0.003273:0.007569:0.006467:0.008910:0.008990:0.008910:0.008990:0.006467:0.008910:0.008990:0.003465:0.004375:0.002587:0.008319:0.008655:0.004375:0.003273:0.008910:0.008990:0.013525:0.004375:0.002523:0.008575:0.008399:0.004375 the previous year (13,351). The bulk take-on of :@0.047987:0.150012:0.389617:0.150012:0.389617:0.139427:0.047987:0.139427:0.005413:0.009038:0.008160:0.006467:0.009070:0.005381:0.008064:0.007393:0.003864:0.008910:0.008830:0.006563:0.004870:0.007728:0.008351:0.008128:0.005557:0.005285:0.005046:0.009165:0.009070:0.003705:0.009245:0.009070:0.009245:0.005126:0.003705:0.006467:0.008367:0.008782:0.008351:0.005940:0.009389:0.008846:0.003864:0.007728:0.004870:0.005413:0.007952:0.007936:0.008351:0.006148:0.009357:0.009038:0.006307:0.008910:0.004790:0.004375 general practice indemnity claims for pre-1 April 2019 :@0.048407:0.164027:0.437589:0.164027:0.437589:0.153442:0.048407:0.153442:0.009165:0.008160:0.009038:0.008016:0.005557:0.007888:0.003864:0.004375:0.002427:0.009389:0.005317:0.007904:0.007377:0.005413:0.003689:0.007377:0.008000:0.006052:0.003864:0.009038:0.009197:0.008351:0.013493:0.009038:0.003864:0.005413:0.007489:0.005716:0.007138:0.003864:0.007824:0.003864:0.013365:0.006770:0.005158:0.004998:0.009549:0.005557:0.005700:0.008239:0.004870:0.007313:0.005541:0.007473:0.004375:0.003689:0.010299:0.009197:0.005557:0.003864:0.003864:0.006387:0.008990:0.009070:0.008910:0.008910:0.004375 incidents from medical defence organisations is the :@0.048828:0.177983:0.417842:0.177983:0.417842:0.167399:0.048828:0.167399:0.003864:0.009038:0.007106:0.003864:0.009165:0.008351:0.008702:0.005413:0.006770:0.005046:0.004998:0.005557:0.009022:0.013525:0.004375:0.002523:0.013285:0.008064:0.009070:0.003864:0.006978:0.007808:0.003864:0.006307:0.009405:0.008351:0.004998:0.008351:0.009038:0.007377:0.008351:0.005477:0.009357:0.005349:0.009405:0.008128:0.008862:0.003864:0.006770:0.008128:0.005413:0.003864:0.009357:0.009038:0.006770:0.006132:0.003194:0.005716:0.005205:0.005413:0.008702:0.008064:0.004375 most significant driver of this increase. A total of 2,005 :@0.048828:0.191940:0.444492:0.191940:0.444492:0.181355:0.048828:0.181355:0.013365:0.009070:0.006770:0.005078:0.005637:0.006770:0.003864:0.009405:0.009038:0.003864:0.004998:0.003864:0.007377:0.008128:0.009038:0.005413:0.005732:0.009070:0.005381:0.003864:0.007313:0.008064:0.005381:0.005637:0.009357:0.004758:0.005301:0.005413:0.008782:0.003864:0.006563:0.006052:0.003864:0.008830:0.007138:0.005381:0.008160:0.007808:0.006770:0.007936:0.003465:0.006371:0.011257:0.004870:0.005413:0.009038:0.005205:0.008128:0.003641:0.006052:0.009357:0.005190:0.005301:0.008990:0.003705:0.009070:0.009070:0.009070:0.004375 ELSGP claims were migrated from Medical Protection :@0.049248:0.205895:0.429934:0.205895:0.429934:0.195311:0.049248:0.195311:0.008080:0.007297:0.008239:0.010762:0.008734:0.005637:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.004742:0.011768:0.008655:0.005557:0.008734:0.006387:0.013525:0.003864:0.009086:0.005381:0.007808:0.005413:0.007952:0.009165:0.006052:0.004790:0.005557:0.009150:0.013525:0.004375:0.002938:0.013860:0.007984:0.009070:0.003864:0.006978:0.007728:0.003864:0.004375:0.002762:0.008655:0.005301:0.008990:0.005126:0.008064:0.006978:0.005205:0.003864:0.008830:0.008734:0.004375 Society (MPS) in 2021/22. However, our CNSGP scheme :@0.048407:0.219852:0.450539:0.219852:0.450539:0.209267:0.048407:0.209267:0.008479:0.009165:0.007377:0.003864:0.008096:0.005413:0.007728:0.005174:0.004615:0.013860:0.008575:0.008239:0.004615:0.006052:0.003273:0.007569:0.006467:0.008910:0.008990:0.008910:0.008910:0.006227:0.008990:0.008910:0.003465:0.004375:0.003337:0.011098:0.009070:0.011257:0.008064:0.007393:0.008064:0.005381:0.003465:0.004375:0.002411:0.009165:0.008830:0.005381:0.005301:0.010092:0.011944:0.008734:0.010954:0.009134:0.005205:0.006770:0.007090:0.009038:0.008112:0.013748:0.008096:0.004375 for incidents from 1 April 2019 continues to mature, :@0.047987:0.233866:0.426438:0.233866:0.426438:0.223282:0.047987:0.223282:0.004998:0.009549:0.005557:0.006132:0.003864:0.009038:0.007106:0.003864:0.009165:0.008351:0.008702:0.005413:0.006770:0.005126:0.004790:0.005557:0.009150:0.013525:0.004375:0.003353:0.008607:0.003066:0.010299:0.009197:0.005557:0.003864:0.003864:0.006291:0.008910:0.009070:0.008990:0.008990:0.006052:0.007377:0.009357:0.009038:0.005413:0.003864:0.009038:0.009038:0.008351:0.006770:0.005126:0.005413:0.009134:0.006052:0.013748:0.007856:0.005413:0.008782:0.005557:0.008144:0.003465:0.004375 :@0.185980:0.233866:0.190355:0.233866:0.190355:0.223282:0.185980:0.223282:0.004375 with 1,502 claims received in 2021/22 compared to :@0.047567:0.247823:0.420733:0.247823:0.420733:0.237238:0.047567:0.237238:0.011928:0.004040:0.005716:0.009405:0.004375:0.003273:0.008830:0.003705:0.008607:0.008878:0.008607:0.006611:0.007377:0.003864:0.007840:0.003864:0.013445:0.006770:0.006004:0.005301:0.007904:0.007058:0.007984:0.003864:0.007138:0.007904:0.008990:0.004375:0.002427:0.003273:0.007649:0.006467:0.008607:0.008958:0.008607:0.009038:0.006227:0.008990:0.008830:0.006052:0.007377:0.009181:0.013525:0.009165:0.008128:0.005317:0.008351:0.009134:0.005716:0.005126:0.008990:0.004375 973 in the previous year. In contrast, the number of :@0.048407:0.261779:0.420711:0.261779:0.420711:0.251195:0.048407:0.251195:0.008607:0.008878:0.008607:0.004375:0.002651:0.003273:0.007569:0.006052:0.005413:0.009038:0.008160:0.006467:0.009070:0.005381:0.008064:0.007393:0.003864:0.008910:0.008830:0.006563:0.004870:0.007313:0.007904:0.007728:0.005205:0.003273:0.004375:0.002858:0.003529:0.007393:0.006467:0.007377:0.009357:0.009325:0.005413:0.005557:0.008128:0.006770:0.005413:0.003465:0.006180:0.005413:0.009038:0.008080:0.006052:0.009038:0.009038:0.013748:0.009102:0.008351:0.005557:0.005669:0.008990:0.004790:0.004375 new claims added to our CNST book fell for the third :@0.048828:0.275736:0.430808:0.275736:0.430808:0.265151:0.048828:0.265151:0.009405:0.008575:0.011848:0.005205:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.005158:0.007904:0.009070:0.008990:0.008160:0.009070:0.006052:0.005413:0.009134:0.005637:0.009165:0.008830:0.005381:0.005716:0.009884:0.011720:0.008479:0.008367:0.005509:0.009389:0.009102:0.009165:0.007936:0.004758:0.004710:0.008064:0.003864:0.003529:0.006052:0.004998:0.009549:0.005557:0.005285:0.005413:0.009038:0.008160:0.005205:0.005205:0.008734:0.003864:0.005126:0.008990:0.004375 year running. In 2021/22, new CNST claims totalled :@0.047567:0.289454:0.420733:0.289454:0.420733:0.278869:0.047567:0.278869:0.007728:0.008351:0.008128:0.005557:0.006211:0.005557:0.009038:0.009038:0.009038:0.003864:0.008766:0.009405:0.003465:0.004375:0.002762:0.003529:0.007393:0.006467:0.008910:0.008990:0.008830:0.008910:0.006227:0.008990:0.008910:0.003465:0.004375:0.003002:0.009405:0.008575:0.011848:0.005205:0.009884:0.011720:0.008479:0.008367:0.005174:0.007377:0.003864:0.007840:0.003864:0.013445:0.006770:0.005253:0.005205:0.009165:0.005205:0.008128:0.003641:0.003864:0.008064:0.009165:0.004375 10,226 (10,760 in 2020/21 and 11,145 in 2019/20).:@0.050004:0.303410:0.421429:0.303410:0.421429:0.292826:0.050004:0.292826:0.008990:0.008990:0.003465:0.009054:0.008990:0.008910:0.006052:0.005205:0.009245:0.009165:0.003705:0.009245:0.009165:0.009165:0.006467:0.003273:0.007569:0.006467:0.008319:0.008399:0.008399:0.008607:0.005940:0.008399:0.008399:0.004375:0.004535:0.007808:0.008575:0.008990:0.004375:0.003689:0.008910:0.008990:0.003465:0.008894:0.008910:0.008830:0.004375:0.002523:0.003273:0.007649:0.006387:0.008607:0.008958:0.008607:0.008958:0.006227:0.008814:0.008830:0.004822:0.003465 The increase in clinical claims from 13,351 in 2020/21 :@0.047987:0.322479:0.433512:0.322479:0.433512:0.311895:0.047987:0.311895:0.008367:0.008862:0.008351:0.006275:0.003864:0.008734:0.007058:0.005381:0.008160:0.007808:0.006770:0.007936:0.006467:0.003273:0.007569:0.006467:0.007058:0.003864:0.003864:0.008575:0.003864:0.007058:0.007904:0.003864:0.005972:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.005158:0.004998:0.005557:0.009022:0.013525:0.004375:0.003273:0.008399:0.008607:0.003241:0.008399:0.008607:0.008287:0.004375:0.004950:0.003273:0.007569:0.006467:0.008319:0.008399:0.008399:0.008607:0.005940:0.008399:0.008399:0.004375 to 15,078 in 2021/22 were in the main due to::@0.047987:0.336494:0.381777:0.336494:0.381777:0.325909:0.047987:0.325909:0.005413:0.009134:0.004375:0.002858:0.008990:0.008990:0.003465:0.009054:0.008990:0.008910:0.006467:0.003273:0.007649:0.006467:0.008607:0.008878:0.008607:0.008958:0.006227:0.008814:0.008607:0.005844:0.011848:0.008575:0.005557:0.008639:0.006467:0.003273:0.007649:0.006052:0.005413:0.009038:0.008160:0.006052:0.013285:0.007728:0.003864:0.008575:0.006467:0.009070:0.008655:0.008064:0.005205:0.005126:0.008990:0.003465 • 1,730 more ELSGP claims,:@0.048828:0.352174:0.251857:0.352174:0.251857:0.341589:0.048828:0.341589:0.006483:0.004375:0.009309:0.008910:0.003705:0.008830:0.008830:0.008830:0.006467:0.013285:0.008990:0.005301:0.007984:0.004375:0.002427:0.008080:0.007297:0.008239:0.010954:0.008623:0.005205:0.007377:0.003864:0.007744:0.003864:0.013445:0.006770:0.003465 • 529 more CNSGP claims,:@0.048828:0.367852:0.244640:0.367852:0.244640:0.357268:0.048828:0.357268:0.006483:0.004375:0.008479:0.008607:0.008878:0.008607:0.006180:0.013285:0.008990:0.005301:0.007984:0.006052:0.009884:0.011944:0.008479:0.011130:0.008942:0.005685:0.007377:0.003864:0.007744:0.003864:0.013445:0.006770:0.003465 • 534 fewer CNST claims.:@0.048828:0.383769:0.235682:0.383769:0.235682:0.373184:0.048828:0.373184:0.006483:0.004375:0.008479:0.008910:0.008910:0.008830:0.004870:0.005205:0.008830:0.012104:0.008734:0.005796:0.005716:0.009884:0.011720:0.008479:0.008367:0.005509:0.007138:0.003864:0.007649:0.003864:0.013110:0.006563:0.003465 It is too early to determine the impact from Covid-19 :@0.048828:0.402595:0.426337:0.402595:0.426337:0.392011:0.048828:0.392011:0.003609:0.004455:0.005637:0.003369:0.005876:0.004870:0.005205:0.009070:0.009070:0.005716:0.008064:0.007904:0.005381:0.003864:0.007393:0.004870:0.005126:0.008990:0.005637:0.009165:0.008351:0.005413:0.008080:0.005557:0.013525:0.003864:0.008830:0.008351:0.005094:0.005413:0.009038:0.008160:0.006052:0.003864:0.013525:0.009165:0.008128:0.007377:0.005174:0.004790:0.004998:0.005557:0.009022:0.013525:0.005637:0.010092:0.009357:0.007649:0.003864:0.009645:0.006387:0.008607:0.007776:0.004375 on future claims volumes and values due to normal :@0.048407:0.416552:0.413126:0.416552:0.413126:0.405967:0.048407:0.405967:0.008575:0.008399:0.005637:0.004998:0.009038:0.005413:0.009293:0.005557:0.008351:0.005764:0.007377:0.003545:0.007808:0.003864:0.013189:0.006563:0.004790:0.007649:0.009165:0.003864:0.009038:0.013493:0.008351:0.006770:0.005461:0.007649:0.008495:0.008830:0.005716:0.007649:0.007904:0.003864:0.008734:0.008351:0.006770:0.005461:0.009070:0.008734:0.008064:0.005205:0.005126:0.008990:0.006052:0.008734:0.008910:0.005301:0.013189:0.007728:0.003864:0.004375 time-lags in claims being lodged - averaging 3.1 :@0.047987:0.430567:0.391629:0.430567:0.391629:0.419982:0.047987:0.419982:0.005205:0.003864:0.013285:0.008064:0.006387:0.003609:0.007904:0.009165:0.006770:0.005924:0.003273:0.007649:0.006467:0.007377:0.003545:0.007808:0.003864:0.013189:0.006563:0.006052:0.008734:0.007808:0.003609:0.008495:0.008830:0.004375:0.002523:0.003864:0.008655:0.008830:0.008830:0.007808:0.008830:0.005637:0.006387:0.002443:0.004870:0.008128:0.007329:0.008064:0.005381:0.008128:0.009022:0.003864:0.008655:0.009165:0.006052:0.007808:0.003273:0.007904:0.004375 years. We continue to monitor the potential impact :@0.047567:0.444523:0.415927:0.444523:0.415927:0.433939:0.047567:0.433939:0.007728:0.007984:0.008128:0.005317:0.006770:0.003225:0.006052:0.015217:0.008575:0.005637:0.007377:0.009357:0.009038:0.005158:0.003864:0.009038:0.008862:0.008351:0.005174:0.005046:0.008655:0.006467:0.013445:0.009165:0.009038:0.003657:0.005413:0.009038:0.005557:0.004774:0.005413:0.009038:0.008160:0.006052:0.009070:0.008990:0.005205:0.008160:0.008734:0.005413:0.003657:0.007808:0.003864:0.006387:0.003864:0.013365:0.009070:0.008128:0.007090:0.005413:0.004375 of future Covid-19 related claims associated with :@0.048407:0.458480:0.397542:0.458480:0.397542:0.447895:0.048407:0.447895:0.009357:0.004758:0.004870:0.004998:0.009038:0.005413:0.009213:0.005557:0.008351:0.005844:0.009884:0.009357:0.007649:0.003864:0.009405:0.006387:0.008607:0.008128:0.006467:0.005205:0.007904:0.003609:0.007728:0.005046:0.007984:0.008910:0.006467:0.007377:0.003545:0.007808:0.003864:0.013189:0.006563:0.005637:0.007904:0.006563:0.006770:0.008942:0.007138:0.003864:0.007824:0.005205:0.008064:0.009165:0.005205:0.011545:0.003864:0.005685:0.009038:0.004375 risks arising from delayed or missed treatments, and :@0.048828:0.472436:0.419039:0.472436:0.419039:0.461852:0.048828:0.461852:0.005301:0.003864:0.006307:0.007473:0.006467:0.005301:0.007808:0.005301:0.003864:0.006307:0.003864:0.008575:0.008990:0.005716:0.004790:0.005557:0.009150:0.013525:0.006052:0.008990:0.007984:0.003864:0.007649:0.007393:0.007984:0.008990:0.006052:0.008830:0.005301:0.006052:0.013030:0.003609:0.006307:0.006387:0.007808:0.008830:0.005637:0.005413:0.005557:0.008607:0.008128:0.005413:0.013748:0.008351:0.009038:0.005413:0.006770:0.003465:0.006483:0.007569:0.008319:0.008655:0.004375 recovery in NHS activity rates, while adjusting future :@0.048828:0.486393:0.419407:0.486393:0.419407:0.475808:0.048828:0.475808:0.005381:0.008064:0.007138:0.009165:0.007393:0.008064:0.005381:0.007473:0.005205:0.003369:0.007984:0.006467:0.010922:0.010331:0.007728:0.005637:0.008128:0.006994:0.005413:0.003864:0.007361:0.003864:0.005205:0.007728:0.005557:0.005557:0.007808:0.005205:0.008064:0.006770:0.003225:0.005716:0.011848:0.009245:0.003864:0.004040:0.008351:0.005764:0.008128:0.009102:0.003864:0.008655:0.006770:0.005078:0.003864:0.008734:0.009165:0.005637:0.004998:0.009038:0.005205:0.009038:0.005557:0.008096:0.004375 claims projections. In 2021/22, we received 22 claims :@0.048407:0.500409:0.428344:0.500409:0.428344:0.489824:0.048407:0.489824:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005493:0.009070:0.005381:0.009070:0.003864:0.007984:0.007377:0.005142:0.003864:0.008990:0.008734:0.006770:0.003225:0.004375:0.002858:0.003529:0.007393:0.004375:0.002427:0.008607:0.008958:0.008607:0.008958:0.006227:0.008814:0.008830:0.003465:0.005700:0.012183:0.008830:0.006052:0.005301:0.007904:0.006978:0.007904:0.003609:0.007233:0.007808:0.008910:0.004375:0.002523:0.008239:0.008319:0.006052:0.007377:0.003545:0.007808:0.003864:0.013189:0.006563:0.004375 related to Covid-19 under CNSC, an increase of just 15 :@0.048828:0.514365:0.441266:0.514365:0.441266:0.503781:0.048828:0.503781:0.005301:0.007904:0.003864:0.007649:0.005126:0.007984:0.008990:0.005637:0.005126:0.008990:0.005637:0.009884:0.009533:0.007649:0.003864:0.009581:0.006387:0.008607:0.008207:0.006052:0.009038:0.008782:0.009405:0.008080:0.005557:0.005205:0.010092:0.011944:0.008814:0.009884:0.003641:0.006387:0.007649:0.008495:0.006467:0.003864:0.008734:0.007058:0.005381:0.008160:0.007808:0.006770:0.007936:0.005637:0.009357:0.004758:0.004040:0.003864:0.009245:0.006770:0.005413:0.006563:0.007649:0.007649:0.004375 from seven in the previous year, and it is therefore too :@0.047987:0.528322:0.434039:0.528322:0.434039:0.517737:0.047987:0.517737:0.004998:0.005557:0.009022:0.013525:0.005637:0.006563:0.007904:0.007313:0.007904:0.008655:0.004375:0.002523:0.003273:0.007569:0.005637:0.005413:0.009038:0.008160:0.006052:0.008990:0.005381:0.007984:0.007393:0.003864:0.008830:0.008734:0.006563:0.004375:0.007553:0.007984:0.007808:0.005301:0.003273:0.006387:0.007649:0.008495:0.008910:0.004375:0.002523:0.003369:0.004710:0.005637:0.003194:0.005637:0.005301:0.005205:0.009038:0.008351:0.005301:0.008351:0.004998:0.009086:0.005557:0.008351:0.005078:0.005126:0.008990:0.008910:0.004375 early to draw conclusions about future trends related :@0.048407:0.542278:0.426364:0.542278:0.426364:0.531694:0.048407:0.531694:0.008160:0.007904:0.005381:0.003864:0.007393:0.004790:0.005126:0.008990:0.005716:0.009660:0.005557:0.008479:0.011768:0.005205:0.007377:0.009357:0.008814:0.007377:0.003625:0.009038:0.006595:0.003864:0.009086:0.008830:0.006770:0.005253:0.008128:0.009181:0.009357:0.009038:0.005413:0.004854:0.004998:0.009038:0.005413:0.009038:0.005557:0.008351:0.005174:0.005205:0.005557:0.008144:0.008830:0.009405:0.006483:0.006052:0.005205:0.007904:0.003609:0.007728:0.005046:0.007984:0.008910:0.004375 to these claims given their low volumes to date.:@0.047987:0.556235:0.384252:0.556235:0.384252:0.545650:0.047987:0.545650:0.005126:0.008990:0.005301:0.005413:0.009038:0.008080:0.006770:0.008351:0.005461:0.007377:0.003545:0.007808:0.003864:0.013189:0.006563:0.005637:0.008910:0.003864:0.007058:0.007904:0.008575:0.005716:0.005413:0.009038:0.008351:0.003864:0.005557:0.005685:0.003864:0.009357:0.011736:0.004375:0.007649:0.009150:0.003864:0.009038:0.013493:0.008351:0.006770:0.004710:0.005126:0.008990:0.006052:0.008990:0.007808:0.005126:0.007904:0.003465 For our non-clinical Liabilities to Third Parties Scheme :@0.048828:0.575359:0.426353:0.575359:0.426353:0.564775:0.048828:0.564775:0.007233:0.008575:0.005126:0.005716:0.008990:0.008655:0.005301:0.006052:0.008830:0.009070:0.008655:0.006132:0.007138:0.003864:0.003529:0.008734:0.003864:0.006898:0.007808:0.003864:0.006307:0.007313:0.003864:0.007649:0.009070:0.003864:0.003529:0.003864:0.005046:0.003864:0.007904:0.006563:0.005301:0.005126:0.008990:0.005205:0.008064:0.008655:0.003864:0.005126:0.008990:0.006467:0.008575:0.007808:0.005301:0.005205:0.003864:0.007824:0.006563:0.005301:0.008239:0.007377:0.008670:0.008351:0.013253:0.008160:0.004375 (LTPS), claims have risen this year by 378 to 3,074 :@0.048407:0.589316:0.403338:0.589316:0.403338:0.578731:0.048407:0.578731:0.004375:0.006978:0.007649:0.008319:0.007808:0.004455:0.003194:0.006467:0.007138:0.003864:0.007824:0.003864:0.013365:0.006770:0.005924:0.008655:0.007649:0.007313:0.007904:0.006052:0.005126:0.003609:0.006387:0.007808:0.008495:0.005637:0.005413:0.008782:0.003864:0.006563:0.004870:0.007728:0.008160:0.008128:0.005557:0.005892:0.008399:0.006978:0.005205:0.008910:0.008910:0.008830:0.005637:0.005046:0.008655:0.006052:0.009070:0.003784:0.009165:0.009165:0.009165:0.004375 compared with the previous year (2,696); however, they :@0.048407:0.603272:0.448255:0.603272:0.448255:0.592688:0.048407:0.592688:0.007377:0.008926:0.013445:0.009070:0.007904:0.005381:0.008160:0.009165:0.005205:0.011768:0.003864:0.005716:0.009325:0.006052:0.005413:0.008702:0.008064:0.006052:0.009070:0.005301:0.007984:0.007313:0.003864:0.008830:0.008734:0.006563:0.004870:0.007728:0.008160:0.008128:0.005557:0.005477:0.005126:0.009165:0.003465:0.009134:0.009070:0.008990:0.005126:0.003465:0.004375:0.002587:0.008830:0.009070:0.011257:0.008351:0.007361:0.008160:0.005381:0.003465:0.005940:0.005205:0.009038:0.008016:0.007728:0.004375 remain lower than pre-pandemic levels (3,669 in 2019/20).:@0.048828:0.616990:0.462679:0.616990:0.462679:0.606406:0.048828:0.606406:0.005381:0.007984:0.013189:0.007808:0.003864:0.008575:0.006387:0.003864:0.009357:0.011545:0.008351:0.005557:0.004950:0.005205:0.009038:0.007856:0.009038:0.006339:0.009165:0.005381:0.008160:0.006211:0.009389:0.007760:0.009038:0.009118:0.008160:0.013445:0.003864:0.007138:0.005637:0.003864:0.007728:0.007233:0.007904:0.003609:0.006387:0.005301:0.005046:0.009165:0.003465:0.009229:0.009165:0.009070:0.006052:0.003273:0.007649:0.004375:0.002427:0.008607:0.008607:0.008607:0.008607:0.006227:0.008607:0.008607:0.004822:0.003465 Closed claims:@0.489705:0.103397:0.603496:0.103397:0.603496:0.092256:0.489705:0.092256:0.011009:0.005042:0.010841:0.007816:0.009581:0.011009:0.006807:0.008488:0.005042:0.009497:0.005042:0.016220:0.007396 We closed 17,5392 clinical and non-clinical claims in :@0.488512:0.122099:0.862715:0.122099:0.862715:0.111514:0.488512:0.111514:0.014914:0.008351:0.006148:0.007058:0.003864:0.008734:0.006563:0.007984:0.008990:0.004375:0.003273:0.009070:0.009245:0.003705:0.009165:0.009245:0.009165:0.004455:0.006052:0.007058:0.003864:0.003864:0.008575:0.003864:0.007058:0.007904:0.003864:0.005972:0.007808:0.008655:0.008990:0.004375:0.002427:0.008830:0.009070:0.008734:0.006211:0.007377:0.003625:0.003864:0.008734:0.003864:0.007058:0.007904:0.003864:0.006387:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.005589:0.003273:0.007569:0.004375 2021/22 (compared with 15,395 in 2020/21), with :@0.489268:0.136055:0.854705:0.136055:0.854705:0.125471:0.489268:0.125471:0.008607:0.008958:0.008607:0.008958:0.006227:0.008814:0.008607:0.006611:0.004615:0.007377:0.009006:0.013525:0.009389:0.007760:0.005557:0.008144:0.009405:0.005046:0.011928:0.004040:0.005716:0.009405:0.004375:0.003689:0.008910:0.008990:0.003465:0.008894:0.008910:0.008830:0.004375:0.002523:0.003273:0.007569:0.006467:0.008910:0.008910:0.008830:0.008910:0.006227:0.008990:0.008910:0.004822:0.003673:0.005716:0.011848:0.003864:0.005637:0.009245:0.004375 total payments of £2.459 billion (£2.260 billion).:@0.488932:0.150012:0.834026:0.150012:0.834026:0.139427:0.488932:0.139427:0.005205:0.009070:0.005205:0.007808:0.003864:0.006722:0.009389:0.007840:0.007728:0.013541:0.008351:0.009038:0.005142:0.006770:0.005589:0.009357:0.004758:0.006052:0.009165:0.009245:0.003705:0.009165:0.009245:0.009165:0.006467:0.008910:0.003864:0.003449:0.003609:0.003609:0.008734:0.008495:0.006467:0.005205:0.009245:0.009165:0.003705:0.009245:0.009165:0.009165:0.006052:0.009070:0.003864:0.003529:0.003864:0.003529:0.008910:0.008655:0.004535:0.003465 Of these claims, 9,305 were closed with damages :@0.489285:0.164028:0.847904:0.164028:0.847904:0.153443:0.489285:0.153443:0.012040:0.004998:0.004806:0.005413:0.009038:0.008080:0.006770:0.008351:0.005892:0.007377:0.003864:0.007744:0.003864:0.013445:0.006770:0.003465:0.006738:0.009070:0.003784:0.009165:0.009165:0.009165:0.005205:0.011928:0.008734:0.005796:0.008655:0.005637:0.007058:0.003864:0.008734:0.006467:0.007984:0.008990:0.005716:0.011848:0.003864:0.005637:0.009245:0.006467:0.009405:0.008128:0.013477:0.008128:0.009405:0.008096:0.006770:0.004375 (8,412) while 8,234 claims were closed without :@0.489285:0.177984:0.832176:0.177984:0.832176:0.167400:0.489285:0.167400:0.004822:0.009293:0.003465:0.009229:0.009165:0.009070:0.005046:0.005205:0.011848:0.009405:0.004040:0.004040:0.008575:0.005637:0.009325:0.003864:0.009325:0.009325:0.009325:0.005637:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.004375:0.011960:0.008734:0.005557:0.008814:0.005637:0.007058:0.003864:0.008734:0.006563:0.007984:0.008990:0.005637:0.011928:0.004040:0.005716:0.009325:0.009756:0.009325:0.005637:0.004375 damages (6,983). Overall, 893 more claims were :@0.489285:0.191941:0.838994:0.191941:0.838994:0.181356:0.489285:0.181356:0.009405:0.008128:0.013477:0.008128:0.009405:0.008096:0.006770:0.005589:0.005126:0.009165:0.003465:0.009134:0.009070:0.008990:0.005126:0.003465:0.004375:0.003002:0.012040:0.007457:0.008351:0.005349:0.007904:0.003864:0.003864:0.003194:0.006467:0.008910:0.008910:0.008830:0.006467:0.013285:0.008910:0.005301:0.007984:0.006052:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.004663:0.011768:0.008655:0.005557:0.008734:0.004375 closed with damages than in the previous year.:@0.489285:0.205897:0.822004:0.205897:0.822004:0.195313:0.489285:0.195313:0.007058:0.003864:0.008734:0.006563:0.007984:0.008990:0.005205:0.011928:0.004040:0.005716:0.009405:0.006467:0.009405:0.008128:0.013397:0.008128:0.009405:0.008096:0.006770:0.005253:0.005413:0.009038:0.008128:0.008846:0.004375:0.002523:0.003273:0.007569:0.006052:0.005413:0.009038:0.008160:0.006052:0.009070:0.005381:0.008064:0.007393:0.003864:0.008910:0.008830:0.006563:0.004870:0.007233:0.007808:0.007649:0.005205:0.003465 Of clinical claims, 6,514 were closed without damages, :@0.489285:0.224724:0.884997:0.224724:0.884997:0.214139:0.489285:0.214139:0.012040:0.004998:0.005142:0.007138:0.003864:0.003609:0.008734:0.003864:0.007138:0.007904:0.003864:0.006307:0.007377:0.003864:0.007840:0.003864:0.013748:0.006770:0.003465:0.006355:0.009325:0.003864:0.009325:0.009325:0.009325:0.004790:0.011768:0.008655:0.005557:0.008734:0.005637:0.007058:0.003864:0.008734:0.006563:0.007984:0.008990:0.005637:0.012024:0.004040:0.005716:0.009405:0.009836:0.009405:0.005637:0.005301:0.009405:0.008128:0.013557:0.008128:0.009405:0.008096:0.006770:0.003465:0.004375 an increase of 1,435 over the previous year (5,079); :@0.489285:0.238680:0.860263:0.238680:0.860263:0.228096:0.489285:0.228096:0.007473:0.008319:0.004375:0.002427:0.003864:0.008734:0.007138:0.005381:0.008351:0.007792:0.006770:0.008016:0.006052:0.009357:0.004758:0.004375:0.002523:0.008830:0.003705:0.008607:0.008878:0.008607:0.006611:0.009070:0.007473:0.008351:0.005349:0.004790:0.005413:0.009038:0.008160:0.006052:0.009165:0.005381:0.008160:0.007473:0.003864:0.008990:0.008830:0.006770:0.004375:0.007728:0.008527:0.008319:0.005557:0.005285:0.005126:0.009165:0.003465:0.009134:0.009070:0.008990:0.005126:0.003465:0.004375 of non-clinical claims, 1,720 were closed without :@0.489285:0.252637:0.842874:0.252637:0.842874:0.242053:0.489285:0.242053:0.009357:0.004758:0.005716:0.008734:0.009070:0.008734:0.006387:0.007058:0.003864:0.003864:0.008655:0.003864:0.007058:0.007904:0.003864:0.006387:0.007377:0.003864:0.007840:0.003864:0.013748:0.006770:0.003465:0.004375:0.003577:0.008830:0.003465:0.009054:0.008910:0.008910:0.005205:0.011768:0.008655:0.005557:0.008734:0.006052:0.007058:0.003864:0.008734:0.006467:0.007984:0.008990:0.005301:0.012024:0.004040:0.005637:0.009325:0.009756:0.009325:0.005413:0.004375 damages (compared with 1,907 in 2020/21).:@0.489285:0.266593:0.807522:0.266593:0.807522:0.256009:0.489285:0.256009:0.009405:0.008128:0.013477:0.008128:0.009405:0.008096:0.006770:0.005589:0.004615:0.007377:0.009006:0.013525:0.009389:0.007760:0.005557:0.008144:0.009405:0.005477:0.011768:0.003864:0.005716:0.009325:0.004375:0.003689:0.008830:0.003705:0.008607:0.008878:0.008607:0.004375:0.002651:0.003273:0.007569:0.006467:0.008607:0.008958:0.008607:0.008958:0.006227:0.008814:0.008830:0.004822:0.003465 There was overall an increase in the number of clinical :@0.488932:0.285717:0.878720:0.285717:0.878720:0.275132:0.488932:0.275132:0.008367:0.008782:0.008351:0.005349:0.008351:0.004758:0.012104:0.008575:0.007138:0.005637:0.008910:0.007393:0.008160:0.005381:0.007808:0.003864:0.003864:0.005892:0.007649:0.008495:0.004375:0.002427:0.003864:0.008734:0.007138:0.005557:0.008144:0.007904:0.006770:0.008016:0.006052:0.003273:0.007569:0.006052:0.005413:0.009038:0.008160:0.006467:0.009038:0.009038:0.013748:0.009102:0.008351:0.005557:0.005253:0.009357:0.004758:0.005637:0.007377:0.003545:0.003864:0.008495:0.003864:0.006978:0.007808:0.003864:0.004375 claims closed both with and without damages paid :@0.489268:0.299673:0.856685:0.299673:0.856685:0.289089:0.489268:0.289089:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005493:0.007058:0.003864:0.008734:0.006563:0.007984:0.008990:0.004375:0.002523:0.008910:0.008830:0.005126:0.008575:0.005637:0.011768:0.003864:0.005716:0.009325:0.006467:0.007808:0.008575:0.008990:0.005637:0.012104:0.004040:0.005716:0.009405:0.009836:0.009405:0.005637:0.005205:0.009405:0.008128:0.013477:0.008128:0.009405:0.008351:0.006770:0.006084:0.008655:0.007393:0.003529:0.008655:0.004375 compared with last year, across all schemes. Across the :@0.489268:0.313630:0.884581:0.313630:0.884581:0.303045:0.489268:0.303045:0.007138:0.009070:0.013525:0.009165:0.008128:0.005317:0.008351:0.009134:0.005637:0.011768:0.003864:0.005716:0.009325:0.004375:0.002427:0.003864:0.007649:0.006387:0.005126:0.004870:0.007473:0.007984:0.007808:0.005301:0.003273:0.006467:0.007808:0.007138:0.005381:0.009165:0.006563:0.006770:0.005589:0.007233:0.003449:0.003449:0.006387:0.006770:0.007090:0.009038:0.008112:0.013748:0.008096:0.006770:0.003465:0.005908:0.010507:0.007377:0.005557:0.009357:0.006770:0.006770:0.005349:0.005413:0.008702:0.008064:0.004375 clinical portfolio (excluding general practice indemnity, :@0.489268:0.327586:0.880254:0.327586:0.880254:0.317002:0.489268:0.317002:0.007377:0.003545:0.003864:0.008495:0.003864:0.006978:0.007808:0.003864:0.006643:0.009389:0.009181:0.005557:0.005205:0.004998:0.009357:0.003864:0.003864:0.009102:0.005716:0.004615:0.008160:0.007138:0.007377:0.003625:0.008830:0.009405:0.003625:0.009038:0.009118:0.006467:0.009405:0.007904:0.008830:0.008064:0.005381:0.007904:0.003864:0.006722:0.009389:0.005317:0.007904:0.007377:0.005413:0.003689:0.007377:0.008000:0.006467:0.003864:0.008655:0.008990:0.008160:0.013285:0.008734:0.003864:0.005046:0.007473:0.003465:0.004375 GPI) the numbers were comparable to pre-pandemic :@0.489688:0.341602:0.868634:0.341602:0.868634:0.331018:0.489688:0.331018:0.010331:0.008575:0.004040:0.004535:0.005205:0.005413:0.009038:0.008160:0.006052:0.009038:0.008862:0.013748:0.009118:0.008351:0.005557:0.006595:0.004870:0.011768:0.008655:0.005557:0.008734:0.006052:0.007377:0.009357:0.013748:0.009102:0.008128:0.005557:0.008128:0.009197:0.003864:0.008351:0.005525:0.005413:0.009134:0.005637:0.009389:0.005317:0.008351:0.006195:0.009389:0.007840:0.009038:0.009197:0.008351:0.013493:0.003864:0.007377:0.004375 levels - 4,289 closed without damages this year :@0.489688:0.355618:0.834256:0.355618:0.834256:0.345034:0.489688:0.345034:0.003864:0.007728:0.007233:0.007904:0.003609:0.006387:0.004870:0.006387:0.002443:0.004870:0.009245:0.003864:0.009325:0.009325:0.009325:0.005716:0.007058:0.003864:0.008734:0.006467:0.007984:0.008990:0.005637:0.012104:0.004040:0.005716:0.009405:0.009836:0.009405:0.005637:0.005637:0.009405:0.008128:0.013397:0.008128:0.009405:0.008096:0.006770:0.005253:0.005413:0.008782:0.003864:0.006563:0.004790:0.007728:0.008351:0.007952:0.005557:0.004375 compared with 4,265 in 2019/20. As expected, a greater :@0.489268:0.369514:0.900022:0.369514:0.900022:0.358930:0.489268:0.358930:0.007138:0.009070:0.013525:0.009165:0.008128:0.005317:0.008351:0.009134:0.005637:0.011768:0.003864:0.005716:0.009325:0.006052:0.009245:0.003784:0.009245:0.009245:0.009245:0.004375:0.002427:0.003273:0.007649:0.006467:0.008607:0.008958:0.008607:0.009038:0.006227:0.008990:0.008910:0.003465:0.006531:0.010507:0.006770:0.005748:0.008351:0.007329:0.009389:0.008351:0.007377:0.005413:0.008351:0.009405:0.003465:0.006355:0.006898:0.006052:0.009165:0.005557:0.008144:0.008128:0.005237:0.008351:0.005557:0.004375 number of cases were closed across the GPI book this :@0.489688:0.383529:0.875229:0.383529:0.875229:0.372945:0.489688:0.372945:0.009038:0.009038:0.013748:0.009102:0.008351:0.005557:0.005253:0.009357:0.004758:0.005716:0.007138:0.007808:0.006770:0.007936:0.006770:0.004663:0.011768:0.008655:0.005557:0.008734:0.006052:0.007058:0.003864:0.008734:0.006563:0.007984:0.008990:0.006052:0.007808:0.007138:0.005381:0.009165:0.006563:0.006770:0.005158:0.005413:0.009038:0.008160:0.006052:0.009996:0.008239:0.003944:0.004375:0.002427:0.009389:0.009102:0.009357:0.007696:0.004790:0.005205:0.008734:0.003864:0.006387:0.004375 year, linked to the increased numbers of cases within :@0.488512:0.397484:0.869645:0.397484:0.869645:0.386900:0.488512:0.386900:0.007473:0.007984:0.007808:0.005301:0.003273:0.004375:0.002523:0.003864:0.003529:0.008734:0.007569:0.007984:0.008990:0.006052:0.005413:0.009134:0.005301:0.005413:0.009038:0.008080:0.006052:0.003864:0.008734:0.007138:0.005381:0.008160:0.007808:0.006770:0.007936:0.009165:0.004375:0.002523:0.009038:0.008862:0.013748:0.009118:0.008351:0.005557:0.006595:0.005301:0.009357:0.005190:0.005205:0.007138:0.007808:0.006770:0.007936:0.006770:0.004742:0.011545:0.004088:0.005413:0.009293:0.003864:0.009325:0.004375 both CNSGP and ELSGP. Across the non-clinical claims :@0.489688:0.411441:0.879013:0.411441:0.879013:0.400856:0.489688:0.400856:0.008910:0.008830:0.005126:0.008655:0.006387:0.009884:0.011944:0.008479:0.011130:0.008942:0.005764:0.007808:0.008575:0.008990:0.004375:0.002523:0.007569:0.006978:0.007808:0.010171:0.008239:0.003194:0.006052:0.010507:0.007377:0.005557:0.009357:0.006770:0.006770:0.005269:0.005413:0.009038:0.008160:0.006052:0.008830:0.009070:0.008734:0.006211:0.007377:0.003625:0.003864:0.008734:0.003864:0.007058:0.007904:0.003864:0.006387:0.007138:0.003864:0.007824:0.003864:0.013365:0.006770:0.004375 portfolio we have seen a steady decrease in cases closed :@0.489688:0.425397:0.894678:0.425397:0.894678:0.414813:0.489688:0.414813:0.009389:0.009102:0.005557:0.005205:0.004998:0.009118:0.003864:0.003864:0.008990:0.004870:0.012183:0.008830:0.006387:0.008734:0.007808:0.007393:0.007984:0.006052:0.006563:0.007904:0.007904:0.008655:0.006052:0.006898:0.006467:0.006770:0.005158:0.008351:0.007952:0.009405:0.007489:0.005301:0.009165:0.008160:0.007377:0.005221:0.008160:0.008128:0.006499:0.008160:0.006467:0.003273:0.007649:0.006467:0.007138:0.007808:0.006770:0.007936:0.006770:0.005493:0.006978:0.003864:0.008655:0.006467:0.007904:0.008910:0.004375 overall, and specifically without damages, since 2017/18.:@0.489268:0.439116:0.894625:0.439116:0.894625:0.428532:0.489268:0.428532:0.009357:0.007361:0.008351:0.005349:0.007904:0.003864:0.003864:0.003194:0.004375:0.002523:0.007808:0.008575:0.008990:0.006052:0.006770:0.009389:0.008351:0.007090:0.003864:0.004998:0.003864:0.007377:0.008128:0.003864:0.003864:0.007489:0.004375:0.012104:0.004040:0.005716:0.009405:0.009836:0.009405:0.005637:0.005637:0.009405:0.008128:0.013748:0.008128:0.009405:0.008351:0.006770:0.003465:0.006387:0.006563:0.003864:0.008655:0.007138:0.008064:0.005716:0.008607:0.008958:0.008607:0.009038:0.006227:0.008990:0.008910:0.003465 Of the clinical claims closed, 11,514 were on our :@0.489285:0.458184:0.841373:0.458184:0.841373:0.447599:0.489285:0.447599:0.012040:0.004998:0.004806:0.005413:0.009038:0.008080:0.006052:0.007377:0.003545:0.003864:0.008495:0.003864:0.006978:0.007808:0.003864:0.006307:0.007377:0.003864:0.007840:0.003864:0.013445:0.006770:0.005589:0.007377:0.003864:0.009006:0.006770:0.008016:0.009405:0.003194:0.004375:0.003689:0.009070:0.009070:0.003465:0.009134:0.009070:0.008990:0.004790:0.011768:0.008655:0.005557:0.008734:0.006052:0.008575:0.008399:0.006387:0.008990:0.008734:0.005301:0.004375 CNST book and 2,658 on our general practice :@0.489285:0.472140:0.821701:0.472140:0.821701:0.461556:0.489285:0.461556:0.009884:0.011720:0.008479:0.008367:0.005589:0.009389:0.009102:0.009165:0.007936:0.005094:0.007808:0.008655:0.008990:0.006467:0.009165:0.003784:0.009245:0.009245:0.009245:0.006052:0.008575:0.008399:0.006467:0.009165:0.008830:0.005381:0.005637:0.009405:0.007904:0.008830:0.008064:0.005381:0.007904:0.003864:0.004375:0.002427:0.009165:0.005381:0.007904:0.007377:0.005142:0.003864:0.007058:0.008160:0.004375 indemnity book, reflecting work to close inactive :@0.489705:0.486156:0.840276:0.486156:0.840276:0.475572:0.489705:0.475572:0.003864:0.009038:0.009197:0.008351:0.013748:0.008830:0.003864:0.005413:0.007537:0.005637:0.009389:0.009022:0.009165:0.007936:0.003241:0.004375:0.002858:0.005557:0.008064:0.004998:0.003657:0.008064:0.007377:0.005062:0.003864:0.008734:0.009165:0.005637:0.012263:0.010092:0.005972:0.008399:0.004870:0.005413:0.009038:0.005716:0.007058:0.003864:0.008830:0.006563:0.007984:0.006052:0.003864:0.008734:0.007904:0.007377:0.005142:0.003864:0.007393:0.008160:0.004375 claims transferred to us after April 2019. We closed :@0.489285:0.500113:0.859560:0.500113:0.859560:0.489528:0.489285:0.489528:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005158:0.005413:0.005557:0.008128:0.009038:0.006483:0.004998:0.008351:0.005557:0.005557:0.008351:0.009213:0.006052:0.005413:0.009038:0.006052:0.008319:0.006211:0.005637:0.008128:0.004998:0.005413:0.008527:0.005557:0.004950:0.010299:0.009197:0.005557:0.003864:0.003864:0.006291:0.008910:0.008990:0.008990:0.009070:0.003465:0.006195:0.015217:0.008575:0.005637:0.006978:0.003864:0.008655:0.006467:0.007904:0.008910:0.004375 594 new ELSGP claims as a result of investigations :@0.490125:0.514069:0.851619:0.514069:0.851619:0.503485:0.490125:0.503485:0.008607:0.008878:0.008607:0.006180:0.009405:0.008575:0.011848:0.006052:0.008080:0.007297:0.008239:0.010954:0.008623:0.005205:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.005589:0.007728:0.006387:0.005205:0.006898:0.004375:0.002523:0.005301:0.007984:0.006563:0.008734:0.003864:0.005046:0.005637:0.009357:0.004758:0.005637:0.003864:0.009038:0.007441:0.008351:0.006770:0.005126:0.003864:0.009165:0.008128:0.005237:0.003864:0.009086:0.009038:0.006770:0.004375 to establish whether they are likely to proceed. Our :@0.488949:0.528026:0.858745:0.528026:0.858745:0.517442:0.488949:0.517442:0.005413:0.009038:0.005301:0.008160:0.006770:0.005078:0.008128:0.009022:0.003864:0.003864:0.006387:0.008830:0.005637:0.012024:0.009501:0.008655:0.005716:0.009405:0.008655:0.005796:0.004790:0.005413:0.009038:0.008351:0.007728:0.005349:0.007808:0.005301:0.007904:0.006467:0.003864:0.003609:0.007569:0.008064:0.003864:0.007313:0.004790:0.005413:0.009134:0.006052:0.009389:0.005237:0.009070:0.007377:0.008000:0.008351:0.008958:0.003465:0.006706:0.011593:0.008830:0.005381:0.004375 experience to date suggests that a higher proportion :@0.489285:0.541982:0.868486:0.541982:0.868486:0.531398:0.489285:0.531398:0.008351:0.007329:0.009389:0.008351:0.005557:0.003864:0.008080:0.009038:0.007377:0.008128:0.005205:0.005413:0.009134:0.005637:0.009405:0.007824:0.005413:0.008032:0.005637:0.006770:0.008782:0.009405:0.009086:0.008160:0.006770:0.005413:0.006563:0.004870:0.005413:0.009373:0.008319:0.005413:0.005764:0.006802:0.006467:0.009038:0.003864:0.009197:0.009038:0.008351:0.005301:0.005637:0.009165:0.005381:0.008990:0.009070:0.008990:0.005381:0.005413:0.003657:0.008990:0.008830:0.004375 of GPI claims may close more quickly as a result.:@0.489285:0.555939:0.830803:0.555939:0.830803:0.545355:0.489285:0.545355:0.009357:0.004758:0.005716:0.009996:0.008239:0.003944:0.006387:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.005589:0.013748:0.007760:0.007728:0.005046:0.007058:0.003864:0.008830:0.006563:0.007984:0.006467:0.013110:0.008830:0.005301:0.007904:0.006052:0.009405:0.008750:0.003864:0.007377:0.007936:0.003864:0.007553:0.005301:0.007728:0.006387:0.005637:0.006898:0.006387:0.005381:0.007984:0.006563:0.008734:0.003864:0.004966:0.003465 Figure 6::@0.048828:0.649602:0.115237:0.649602:0.115237:0.638461:0.048828:0.638461:0.008404:0.004774:0.009850:0.009833:0.006387:0.008740:0.005631:0.008236:0.004555 The number of new clinical and non-clinical claims and incidents reported in each financial :@0.047987:0.665281:0.760551:0.665281:0.760551:0.654139:0.047987:0.654139:0.009160:0.009917:0.009160:0.006051:0.009917:0.009917:0.015127:0.010253:0.009160:0.006135:0.005631:0.010505:0.005631:0.005715:0.010169:0.009413:0.013026:0.005295:0.007984:0.004286:0.004068:0.009799:0.004068:0.008034:0.008824:0.004068:0.006942:0.008555:0.009513:0.009900:0.006740:0.009749:0.010085:0.009833:0.006891:0.007765:0.004252:0.004068:0.009883:0.004068:0.008034:0.008740:0.004068:0.006522:0.007765:0.004252:0.008740:0.004068:0.014758:0.007127:0.005732:0.008555:0.009513:0.009900:0.004605:0.002555:0.004068:0.009883:0.007984:0.004068:0.010387:0.009076:0.009833:0.005883:0.007396:0.006051:0.006051:0.008992:0.010253:0.010085:0.005849:0.006001:0.009076:0.010253:0.004605:0.002622:0.003698:0.008824:0.006471:0.008791:0.008555:0.007765:0.009513:0.006135:0.005631:0.004286:0.010085:0.009160:0.010085:0.008320:0.004286:0.009160:0.004286:0.004605 year from 2012/13 to 2021/221:@0.047567:0.680366:0.287402:0.680366:0.287402:0.669224:0.047567:0.669224:0.008740:0.009329:0.009160:0.006303:0.005211:0.005463:0.006051:0.010169:0.015043:0.006891:0.008824:0.008824:0.008656:0.008740:0.006303:0.008740:0.008740:0.005715:0.005967:0.010169:0.006051:0.009244:0.009244:0.009060:0.009060:0.006757:0.009060:0.009261:0.009060 3:@0.060929:0.763962:0.068661:0.763962:0.068661:0.755049:0.060929:0.755049:0.007732 ■:@0.060929:0.769207:0.074678:0.769207:0.074678:0.758622:0.060929:0.758622:0.013748 c:@0.060509:0.774706:0.066560:0.774706:0.066560:0.766350:0.060509:0.766350:0.006051 o:@0.060509:0.786905:0.069866:0.786905:0.069866:0.776320:0.060509:0.776320:0.009357 >—:@0.060929:0.792671:0.065888:0.792671:0.065888:0.780936:0.060929:0.780936:0.001597:0.003362 H:@0.060509:0.798307:0.071846:0.798307:0.071846:0.787723:0.060509:0.787723:0.011337 I:@0.065555:0.798307:0.069803:0.798307:0.069803:0.787723:0.065555:0.787723:0.004247 ■a:@0.057650:0.803510:0.070143:0.803510:0.070143:0.795154:0.057650:0.795154:0.005711:0.006782 E:@0.060089:0.812062:0.066796:0.812062:0.066796:0.803706:0.060089:0.803706:0.006706 3:@0.060929:0.817668:0.069536:0.817668:0.069536:0.807084:0.060929:0.807084:0.008607 Z:@0.057650:0.824296:0.065302:0.824296:0.065302:0.815940:0.057650:0.815940:0.007652 0:@0.123876:0.845581:0.132483:0.845581:0.132483:0.834997:0.123876:0.834997:0.008607 2012/13 2013/14 :@0.150097:0.858332:0.270806:0.858332:0.270806:0.849419:0.150097:0.849419:0.007315:0.007396:0.007396:0.007396:0.005715:0.007396:0.007396:0.003711:0.013272:0.007315:0.007396:0.007396:0.007396:0.005715:0.007396:0.007396:0.003711 2014/15 :@0.285664:0.858332:0.339383:0.858332:0.339383:0.849419:0.285664:0.849419:0.007315:0.007396:0.007396:0.007396:0.005715:0.007396:0.007396:0.003711 2015/16 :@0.352991:0.858332:0.406710:0.858332:0.406710:0.849419:0.352991:0.849419:0.007315:0.007396:0.007396:0.007396:0.005715:0.007396:0.007396:0.003711 2016/17 2017/18 :@0.421232:0.858332:0.541094:0.858332:0.541094:0.849419:0.421232:0.849419:0.007221:0.007234:0.007221:0.007315:0.005634:0.007315:0.007315:0.003711:0.013178:0.007315:0.007396:0.007396:0.007396:0.005715:0.007396:0.007396:0.003711 2018/19 :@0.555119:0.858332:0.608434:0.858332:0.608434:0.849419:0.555119:0.849419:0.007396:0.007315:0.007315:0.007315:0.005634:0.007315:0.007315:0.003711 2019/20 2020/21 :@0.622123:0.858332:0.741582:0.858332:0.741582:0.849419:0.622123:0.849419:0.007557:0.007557:0.007476:0.007476:0.005957:0.007315:0.007476:0.003711:0.012841:0.007140:0.007140:0.007140:0.007140:0.005540:0.007140:0.007140:0.003711 2021/22:@0.756359:0.858332:0.806380:0.858332:0.806380:0.849419:0.756359:0.849419:0.007396:0.007315:0.007315:0.007315:0.005634:0.007315:0.007732 Clinical:@0.828977:0.747327:0.871624:0.747327:0.871624:0.738971:0.828977:0.738971:0.007866:0.003580:0.003580:0.007627:0.003580:0.006051:0.006782:0.003580 claims:@0.828137:0.758730:0.866623:0.758730:0.866623:0.750374:0.828137:0.750374:0.006303:0.003782:0.007059:0.003782:0.012014:0.005547 Non-clinical:@0.828977:0.813190:0.900567:0.813190:0.900567:0.804834:0.828977:0.804834:0.009959:0.007702:0.007803:0.005093:0.006051:0.003580:0.003580:0.007828:0.003580:0.006051:0.006782:0.003580 claims:@0.828557:0.825128:0.866716:0.825128:0.866716:0.816772:0.828557:0.816772:0.006303:0.003580:0.007097:0.003580:0.012051:0.005547 Notification year:@0.423565:0.880182:0.526242:0.880182:0.526242:0.871826:0.423565:0.871826:0.009959:0.007702:0.005118:0.003580:0.004828:0.003782:0.006051:0.006971:0.004904:0.003757:0.007702:0.007841:0.004450:0.007059:0.006820:0.007135:0.005017 1The data for previous years has been restated and now includes a change to the 2013/14 data for 153 DHSC non-clinical claims which were :@0.049248:0.907139:0.860834:0.907139:0.860834:0.899340:0.049248:0.899340:0.008071:0.006636:0.007224:0.006636:0.004871:0.007142:0.006306:0.003989:0.006353:0.004871:0.004200:0.007730:0.004624:0.004036:0.007306:0.004365:0.006471:0.005965:0.003024:0.007306:0.007059:0.005212:0.003694:0.006130:0.006718:0.006553:0.004542:0.005459:0.004871:0.006895:0.005989:0.005271:0.004365:0.007224:0.006471:0.006389:0.006977:0.003224:0.002412:0.004283:0.006471:0.005212:0.004200:0.006306:0.003989:0.006683:0.007224:0.004459:0.006471:0.007142:0.007401:0.003224:0.001988:0.007306:0.007565:0.009330:0.003224:0.001988:0.003106:0.006977:0.005718:0.003024:0.006977:0.007224:0.006553:0.005212:0.004459:0.005636:0.003224:0.002071:0.005883:0.007142:0.006389:0.007142:0.007483:0.006636:0.004459:0.003989:0.007354:0.004365:0.004200:0.007142:0.006471:0.004789:0.007059:0.007142:0.007059:0.007142:0.005047:0.007142:0.007059:0.004789:0.007142:0.006306:0.003989:0.006353:0.004871:0.004200:0.007730:0.004624:0.003224:0.001988:0.006895:0.006342:0.006518:0.003224:0.002494:0.008577:0.008742:0.006471:0.007648:0.003224:0.002824:0.006977:0.007224:0.006977:0.004953:0.005718:0.003024:0.003024:0.006977:0.003024:0.005718:0.006306:0.003024:0.003224:0.001988:0.005800:0.003024:0.006389:0.003024:0.010754:0.005295:0.003612:0.009660:0.007483:0.003189:0.006130:0.007483:0.004365:0.009330:0.006812:0.004542:0.006812:0.003224 :@0.050424:0.907139:0.053648:0.907139:0.053648:0.899340:0.050424:0.899340:0.003224 :@0.625649:0.907139:0.628873:0.907139:0.628873:0.899340:0.625649:0.899340:0.003224 incorrectly excluded as legacy industrial disease claims. In 2020/21 an additional 722 ELSGP clinical claims have now been included which were :@0.058492:0.919076:0.877420:0.919076:0.877420:0.911277:0.058492:0.911277:0.003106:0.007142:0.005800:0.007306:0.004365:0.004283:0.006553:0.005800:0.004283:0.002847:0.006142:0.004459:0.006471:0.005718:0.005800:0.003024:0.007059:0.007401:0.006471:0.007306:0.004789:0.006224:0.004989:0.003224:0.002130:0.003024:0.006471:0.007306:0.006306:0.005636:0.005965:0.004871:0.002847:0.007071:0.007401:0.006977:0.005212:0.004283:0.004283:0.003024:0.006306:0.003024:0.003224:0.001988:0.007142:0.003024:0.005295:0.006471:0.006224:0.005295:0.006471:0.004871:0.005800:0.003024:0.006389:0.003024:0.010754:0.005377:0.002553:0.003224:0.002624:0.002777:0.006048:0.003224:0.002071:0.006718:0.006812:0.006718:0.006718:0.004789:0.006718:0.006636:0.003224:0.003247:0.006306:0.006977:0.004871:0.006471:0.007483:0.007401:0.003024:0.004200:0.003024:0.007401:0.007224:0.006389:0.003024:0.003224:0.002071:0.006895:0.006895:0.006812:0.003224:0.002824:0.006389:0.005965:0.006636:0.008660:0.006977:0.004459:0.005636:0.003024:0.002847:0.007154:0.003024:0.005636:0.006389:0.003024:0.003224:0.001988:0.005800:0.003024:0.006389:0.003024:0.010754:0.005295:0.004871:0.006659:0.006365:0.005965:0.006389:0.003224:0.002071:0.007306:0.007565:0.009330:0.004459:0.007224:0.006471:0.006389:0.006895:0.003224:0.002412:0.003106:0.006977:0.005718:0.003024:0.006977:0.007224:0.006553:0.007224:0.004036:0.009577:0.007483:0.003189:0.006130:0.007483:0.004459:0.009330:0.006812:0.004542:0.006812:0.003224 omitted in error in the 2020/21 Annual report and accounts.:@0.057652:0.931071:0.401904:0.931071:0.401904:0.923272:0.057652:0.923272:0.007401:0.010836:0.003024:0.004200:0.004200:0.006636:0.007306:0.003224:0.002412:0.002518:0.005965:0.003224:0.001988:0.006636:0.004365:0.004365:0.007306:0.004365:0.004459:0.002847:0.005977:0.004871:0.004200:0.007059:0.006471:0.004871:0.006718:0.006812:0.006718:0.006718:0.004789:0.006718:0.006636:0.003224:0.003671:0.008236:0.007401:0.007306:0.007306:0.006553:0.003106:0.003224:0.002412:0.004283:0.006389:0.007224:0.007224:0.004283:0.003989:0.004494:0.006306:0.006977:0.007306:0.004871:0.006471:0.005965:0.005965:0.007483:0.007224:0.007224:0.004283:0.005459:0.002553 2 The data for previous years has been restated for historical claims received under our ELSGP. Cases closed in-year may have had damages settled in :@0.048407:0.944732:0.898714:0.944732:0.898714:0.936933:0.048407:0.936933:0.003189:0.003224:0.002494:0.006636:0.007224:0.006636:0.004871:0.007142:0.006306:0.003989:0.006353:0.004871:0.004200:0.007730:0.004624:0.004036:0.007306:0.004365:0.006471:0.005965:0.003024:0.007306:0.007059:0.005212:0.003694:0.006130:0.006718:0.006553:0.004542:0.005459:0.004871:0.006895:0.005989:0.005271:0.004365:0.007224:0.006471:0.006389:0.006977:0.003224:0.002412:0.004283:0.006471:0.005212:0.004200:0.006306:0.003989:0.006683:0.007224:0.004459:0.004200:0.007730:0.004624:0.004459:0.006895:0.003024:0.005295:0.004200:0.007306:0.004365:0.003024:0.005718:0.006306:0.003024:0.003224:0.002071:0.005800:0.003024:0.006389:0.003024:0.010754:0.005295:0.004789:0.004365:0.006153:0.005777:0.006153:0.003094:0.005636:0.006471:0.007142:0.003224:0.002412:0.007059:0.007142:0.007483:0.006553:0.004459:0.004036:0.007483:0.007306:0.004542:0.004459:0.005953:0.005730:0.006248:0.008295:0.006589:0.002741:0.003224:0.001988:0.007989:0.006553:0.005459:0.006812:0.005459:0.004459:0.005636:0.003024:0.007224:0.005212:0.006389:0.007224:0.003224:0.001988:0.003106:0.007059:0.004953:0.006048:0.006471:0.006306:0.004365:0.004459:0.010589:0.005989:0.006024:0.004789:0.006895:0.006224:0.005965:0.006389:0.003224:0.001988:0.006895:0.005989:0.007295:0.004871:0.007306:0.006553:0.010836:0.006471:0.007565:0.006636:0.005377:0.004036:0.005295:0.006553:0.004200:0.004283:0.002847:0.006648:0.007306:0.003224:0.002412:0.002518:0.005965:0.003224 previous financial years with costs negotiated following payment of the damages. Not all of the claims closed this year would have been settled in :@0.058072:0.956728:0.894260:0.956728:0.894260:0.948929:0.058072:0.948929:0.007306:0.004365:0.006471:0.005965:0.003024:0.007306:0.007059:0.005295:0.004036:0.004118:0.003106:0.007224:0.006471:0.007224:0.005965:0.003106:0.006471:0.003106:0.004459:0.006048:0.006636:0.006471:0.004459:0.005377:0.003612:0.009577:0.003283:0.004624:0.007565:0.004871:0.005800:0.007306:0.005212:0.004283:0.005212:0.004789:0.007142:0.006553:0.007401:0.007306:0.004200:0.003024:0.006389:0.004283:0.006553:0.007306:0.004789:0.004118:0.007648:0.003106:0.003106:0.007565:0.009330:0.003106:0.007306:0.007565:0.003224:0.001988:0.007401:0.006553:0.006130:0.011013:0.006636:0.007224:0.004283:0.004036:0.007565:0.004118:0.004036:0.004283:0.007224:0.006636:0.004459:0.007401:0.006471:0.010930:0.006471:0.007565:0.006636:0.005459:0.002553:0.003224:0.002965:0.008801:0.007083:0.003989:0.004000:0.005989:0.002847:0.002847:0.004789:0.007401:0.003953:0.004459:0.004200:0.007059:0.006471:0.004789:0.005800:0.003024:0.006389:0.003024:0.010754:0.005295:0.004459:0.005636:0.003024:0.007224:0.005212:0.006389:0.007224:0.004871:0.004283:0.007142:0.003024:0.005295:0.003612:0.006306:0.006812:0.006553:0.004542:0.003224:0.009471:0.007730:0.007401:0.003189:0.007730:0.003224:0.002412:0.006659:0.006365:0.005965:0.006389:0.004459:0.007224:0.006471:0.006389:0.006977:0.004789:0.005295:0.006553:0.004200:0.004283:0.002847:0.006648:0.007306:0.003224:0.002412:0.002435:0.005636:0.003224 the same financial year. The nature of claims closed with or without damages will depend upon the portfolio of claims at any given period of time.:@0.057652:0.968724:0.894134:0.968724:0.894134:0.960925:0.057652:0.960925:0.004200:0.007142:0.006471:0.004365:0.005377:0.006553:0.010930:0.006636:0.004459:0.004036:0.003106:0.007224:0.006471:0.007224:0.005965:0.003106:0.006471:0.003106:0.004036:0.006048:0.006471:0.006306:0.004365:0.002553:0.004506:0.006636:0.007306:0.006636:0.003224:0.002071:0.007142:0.006389:0.004283:0.007142:0.004365:0.006553:0.004459:0.007306:0.003953:0.004459:0.005800:0.003024:0.006389:0.003024:0.010754:0.005295:0.004789:0.005636:0.002847:0.007236:0.004989:0.006436:0.007142:0.004459:0.009495:0.003189:0.004542:0.007401:0.004871:0.007565:0.004542:0.003224:0.009554:0.003283:0.004542:0.007565:0.007812:0.007565:0.004459:0.004459:0.007306:0.006553:0.010836:0.006471:0.007565:0.006636:0.005377:0.003694:0.009330:0.003189:0.003189:0.003189:0.003224:0.002071:0.007224:0.006553:0.007306:0.006471:0.007059:0.007306:0.003224:0.002412:0.006659:0.007295:0.006895:0.006977:0.004871:0.004283:0.007224:0.006636:0.004789:0.007306:0.007401:0.004365:0.004200:0.003953:0.007401:0.003024:0.003024:0.007401:0.004365:0.007648:0.004118:0.004365:0.005800:0.003024:0.006389:0.003024:0.010754:0.005295:0.004036:0.006553:0.004365:0.004036:0.006471:0.007142:0.006130:0.004871:0.006930:0.003071:0.005636:0.006553:0.006659:0.003224:0.002224:0.007142:0.006471:0.004094:0.003047:0.007142:0.007142:0.004871:0.007306:0.003953:0.004459:0.004283:0.003024:0.010930:0.006553:0.002553