58:@0.048828:0.056159:0.063363:0.056159:0.063363:0.047246:0.048828:0.047246:0.006804:0.007732
Performance analysis:@0.739373:0.058552:0.904415:0.058552:0.904415:0.047968:0.739373:0.047968:0.010092:0.008830:0.006355:0.006419:0.009996:0.006563:0.014962:0.008591:0.010060:0.007665:0.008974:0.005637:0.008990:0.010092:0.008990:0.004710:0.009070:0.007313:0.004710:0.007026
•  An  increase of £2  billion  in  respect of lag :@0.048828:0.102144:0.362593:0.102144:0.362593:0.091560:0.048828:0.091560:0.006483:0.004375:0.006882:0.010507:0.009245:0.004375:0.002523:0.003864:0.008734:0.007138:0.005381:0.008351:0.007792:0.006770:0.008016:0.005637:0.009357:0.004758:0.006052:0.008239:0.008319:0.004375:0.002523:0.008910:0.003864:0.003449:0.003609:0.003609:0.008734:0.008495:0.004375:0.002523:0.003273:0.007649:0.004375:0.002427:0.005381:0.008160:0.006770:0.009022:0.008160:0.007377:0.005142:0.005301:0.009357:0.004758:0.006052:0.003369:0.007233:0.008319:0.004375
and  payment patterns and  updated mortality :@0.067401:0.117526:0.393238:0.117526:0.393238:0.106941:0.067401:0.106941:0.007808:0.008575:0.008990:0.004375:0.002523:0.009389:0.008128:0.007521:0.013748:0.008351:0.008830:0.005413:0.005940:0.009389:0.007920:0.005413:0.005413:0.008351:0.005557:0.009038:0.006770:0.005509:0.007808:0.008575:0.008990:0.004375:0.002523:0.009038:0.008942:0.009165:0.008128:0.005062:0.008160:0.009165:0.006467:0.013748:0.009022:0.005557:0.005205:0.008128:0.003641:0.003864:0.005413:0.007537:0.004375
assumptions in  respect of potential  PPO claims.:@0.067401:0.133205:0.402004:0.133205:0.402004:0.122620:0.067401:0.122620:0.008128:0.006770:0.006770:0.009038:0.013748:0.009165:0.005413:0.003864:0.009357:0.008846:0.006770:0.006084:0.003273:0.007649:0.004375:0.002427:0.005381:0.008160:0.006770:0.009022:0.008160:0.007377:0.005142:0.005301:0.009357:0.004758:0.006052:0.009389:0.008926:0.005205:0.008351:0.008623:0.005413:0.003657:0.007904:0.003864:0.004375:0.002858:0.007984:0.007984:0.010666:0.006052:0.007138:0.003864:0.007728:0.003864:0.013365:0.006770:0.003465
There has been an overall  increase of £0.5 billion (from :@0.047987:0.155179:0.444067:0.155179:0.444067:0.144594:0.047987:0.144594:0.008367:0.008862:0.008351:0.005349:0.008351:0.005940:0.008655:0.007728:0.006563:0.006052:0.008910:0.007984:0.007984:0.008655:0.006467:0.007649:0.008495:0.006052:0.008990:0.007393:0.008160:0.005381:0.007808:0.003864:0.003529:0.004375:0.002523:0.003864:0.008734:0.007138:0.005381:0.008351:0.007792:0.006770:0.008016:0.005637:0.009357:0.004758:0.006052:0.008990:0.009070:0.003465:0.009134:0.006467:0.008830:0.003864:0.003529:0.003864:0.003529:0.008830:0.008655:0.006052:0.004615:0.004998:0.005253:0.008990:0.013285:0.004375
the net £0.5  billion  provided for in 2020/21) for the :@0.047987:0.170263:0.421073:0.170263:0.421073:0.159678:0.047987:0.159678:0.005413:0.009038:0.008160:0.006467:0.009038:0.007936:0.005205:0.005637:0.008990:0.009070:0.003465:0.009134:0.004375:0.002427:0.008910:0.003609:0.003609:0.003609:0.003609:0.008830:0.008575:0.004375:0.002523:0.008910:0.005301:0.008910:0.007313:0.003864:0.008830:0.007984:0.008990:0.006052:0.004998:0.009549:0.005557:0.005700:0.003273:0.007649:0.006467:0.008830:0.008910:0.008830:0.008910:0.006227:0.008990:0.008910:0.004822:0.005349:0.004998:0.009549:0.005557:0.004950:0.005413:0.009038:0.008080:0.004375
assessed  impact of Covid-19 on the provisions. This :@0.048407:0.185644:0.419034:0.185644:0.419034:0.175060:0.048407:0.175060:0.007728:0.006467:0.006563:0.007984:0.006563:0.006563:0.007984:0.009070:0.004375:0.002427:0.003864:0.013748:0.009197:0.008128:0.007377:0.005413:0.005142:0.009357:0.004758:0.005637:0.010092:0.009357:0.007952:0.003864:0.009660:0.006387:0.008830:0.008064:0.005637:0.008734:0.008575:0.005637:0.005413:0.009038:0.008160:0.006467:0.009165:0.005381:0.008990:0.007393:0.003864:0.006467:0.003864:0.008910:0.008734:0.006467:0.003465:0.006371:0.008064:0.008655:0.003864:0.006387:0.004375
primarily reflects slightly higher NHS activity in 2020/21 :@0.048828:0.200789:0.442895:0.200789:0.442895:0.190204:0.048828:0.190204:0.009389:0.005317:0.003864:0.013365:0.008128:0.005317:0.003864:0.003864:0.007393:0.005637:0.005557:0.008144:0.004998:0.003864:0.008112:0.007377:0.005221:0.006770:0.005589:0.006563:0.003864:0.003864:0.009086:0.008830:0.005413:0.003657:0.007728:0.005461:0.009038:0.003657:0.009165:0.009038:0.008016:0.005557:0.005956:0.010922:0.010427:0.007728:0.006052:0.008128:0.007377:0.005413:0.003625:0.007649:0.003864:0.005126:0.007728:0.005557:0.003273:0.007649:0.006387:0.008319:0.008399:0.008319:0.008399:0.006052:0.008319:0.008319:0.004375
than was estimated last year (which  is therefore expected :@0.047987:0.215874:0.461072:0.215874:0.461072:0.205289:0.047987:0.205289:0.005413:0.009038:0.008128:0.009038:0.005525:0.012104:0.008575:0.007138:0.005637:0.008160:0.006770:0.005413:0.003609:0.013525:0.008128:0.005158:0.008160:0.009405:0.006738:0.003864:0.007649:0.006387:0.005126:0.004790:0.007728:0.008351:0.008128:0.005557:0.005365:0.004822:0.011545:0.009038:0.003864:0.007377:0.009325:0.004375:0.002523:0.003194:0.005637:0.005301:0.005413:0.009038:0.008351:0.005557:0.008351:0.004998:0.009357:0.005557:0.008351:0.005621:0.008064:0.007329:0.009054:0.008351:0.007026:0.005413:0.008112:0.009165:0.004375
to increase the number of clinical claims), and an  increase :@0.047987:0.230959:0.463404:0.230959:0.463404:0.220374:0.047987:0.220374:0.005413:0.009134:0.006052:0.003864:0.008734:0.007138:0.005381:0.008351:0.007792:0.006770:0.008016:0.005301:0.005413:0.009038:0.008080:0.006467:0.009038:0.009038:0.013748:0.009102:0.008351:0.005557:0.005253:0.009357:0.004758:0.005716:0.007138:0.003864:0.003529:0.008655:0.003864:0.006978:0.007808:0.003864:0.006307:0.007377:0.003864:0.007840:0.003864:0.013748:0.006770:0.004822:0.003465:0.006323:0.007808:0.008575:0.008990:0.006052:0.007649:0.008495:0.004375:0.002523:0.003864:0.008655:0.007058:0.005381:0.008160:0.007808:0.006770:0.007936:0.004375
in the number of claims owing to delays, cancellations :@0.048828:0.246103:0.440053:0.246103:0.440053:0.235518:0.048828:0.235518:0.003273:0.007569:0.006052:0.005413:0.009038:0.008160:0.006467:0.009038:0.009038:0.013748:0.009102:0.008351:0.005557:0.005253:0.009357:0.004758:0.005637:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005493:0.009357:0.011545:0.003864:0.009038:0.009405:0.006036:0.005413:0.009134:0.005205:0.009405:0.008080:0.003864:0.007904:0.007728:0.006467:0.003465:0.006371:0.007377:0.007920:0.009038:0.007377:0.008351:0.003864:0.003864:0.008128:0.005413:0.003864:0.009357:0.009038:0.006770:0.004375
and  misdiagnosis reflecting longer waiting  lists.:@0.048407:0.261188:0.383937:0.261188:0.383937:0.250603:0.048407:0.250603:0.007808:0.008575:0.008990:0.004375:0.002523:0.013525:0.003864:0.006467:0.009405:0.003625:0.008128:0.009102:0.008830:0.009357:0.006435:0.003864:0.006563:0.006052:0.005557:0.008064:0.004998:0.003864:0.008032:0.007377:0.005142:0.003864:0.008830:0.009405:0.006643:0.003864:0.009086:0.008830:0.009165:0.008064:0.005381:0.004870:0.011545:0.008128:0.004104:0.005413:0.003864:0.009373:0.009581:0.004375:0.002523:0.003529:0.003529:0.006307:0.004966:0.006307:0.003465
The remaining decrease of £1.2  billion  relates to :@0.047987:0.283163:0.396132:0.283163:0.396132:0.272579:0.047987:0.272579:0.008367:0.008862:0.008351:0.006275:0.005381:0.008160:0.013445:0.008128:0.003641:0.008830:0.003864:0.008830:0.009165:0.006467:0.009165:0.008160:0.007377:0.005317:0.008160:0.008128:0.006499:0.008160:0.006052:0.009357:0.004758:0.005637:0.008990:0.009070:0.003465:0.009134:0.004375:0.002427:0.008910:0.003609:0.003609:0.003609:0.003609:0.008830:0.008575:0.004375:0.002523:0.005381:0.008064:0.003864:0.007824:0.005205:0.008160:0.006770:0.004742:0.005126:0.008990:0.004375
the effects of assumptions changes on  IBNR for :@0.047987:0.298248:0.390559:0.298248:0.390559:0.287664:0.047987:0.287664:0.005413:0.009038:0.008160:0.006052:0.008351:0.004998:0.004998:0.008351:0.007377:0.005413:0.006770:0.005349:0.009357:0.005190:0.005301:0.008128:0.006770:0.006770:0.009038:0.013748:0.009165:0.005413:0.003864:0.009357:0.008846:0.006770:0.005669:0.007377:0.009038:0.008128:0.008814:0.009405:0.008351:0.006770:0.005477:0.008575:0.008319:0.004375:0.002523:0.003944:0.008399:0.011098:0.008830:0.005205:0.004998:0.009357:0.005557:0.004375
the other indemnity schemes (including a net :@0.047987:0.313333:0.374655:0.313333:0.374655:0.302749:0.047987:0.302749:0.005413:0.009038:0.008160:0.006052:0.009357:0.005413:0.008846:0.008351:0.005557:0.005669:0.003864:0.009038:0.009197:0.008351:0.013493:0.009038:0.003864:0.005413:0.007489:0.005637:0.006770:0.007185:0.009038:0.008351:0.013461:0.008351:0.006770:0.005461:0.004615:0.003864:0.008830:0.007377:0.003625:0.008830:0.009165:0.003864:0.008830:0.009165:0.006467:0.006802:0.006467:0.008655:0.007984:0.005126:0.004375
decrease of £14 million for the effect of Covid-19 :@0.048407:0.328476:0.406324:0.328476:0.406324:0.317892:0.048407:0.317892:0.009165:0.008160:0.007377:0.005557:0.008080:0.008128:0.006770:0.008128:0.005637:0.009357:0.004758:0.006052:0.008910:0.008910:0.008830:0.006052:0.013189:0.003864:0.003529:0.003864:0.003529:0.008910:0.008655:0.005637:0.004998:0.009549:0.005557:0.005365:0.005413:0.009038:0.008080:0.005716:0.008351:0.005174:0.004998:0.008527:0.007377:0.005413:0.005700:0.009357:0.004758:0.005637:0.009884:0.009357:0.007649:0.003864:0.009405:0.006387:0.008335:0.008607:0.004375
on the risk of claims covered  by other schemes).:@0.048407:0.343619:0.389510:0.343619:0.389510:0.333035:0.048407:0.333035:0.008575:0.008399:0.006052:0.005413:0.009038:0.008080:0.006052:0.005381:0.003864:0.006563:0.007649:0.005205:0.009357:0.004758:0.005637:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005493:0.007058:0.008990:0.007393:0.008064:0.005557:0.007968:0.009070:0.004375:0.002427:0.008655:0.007058:0.005301:0.009357:0.005413:0.008846:0.008351:0.005557:0.005589:0.006770:0.007090:0.009038:0.008016:0.013525:0.008160:0.006770:0.004822:0.003465
Item 4: :@0.048828:0.365661:0.105908:0.365661:0.105908:0.354520:0.048828:0.354520:0.004874:0.006135:0.008488:0.014371:0.005631:0.008824:0.004118:0.004639
The liability has increased  by £1.6 billion  in :@0.106900:0.365536:0.414678:0.365536:0.414678:0.354952:0.106900:0.354952:0.008367:0.008782:0.008351:0.005940:0.003864:0.003864:0.007824:0.009070:0.003864:0.003864:0.003625:0.005413:0.007441:0.005637:0.008734:0.007728:0.006563:0.005637:0.003864:0.008734:0.007138:0.005381:0.008160:0.007808:0.006770:0.007936:0.009165:0.004375:0.002523:0.008655:0.007058:0.005637:0.009070:0.009245:0.003705:0.009070:0.006387:0.008910:0.003609:0.003609:0.003609:0.003609:0.008830:0.008575:0.004375:0.002523:0.003114:0.007393:0.004375
respect of changes in assumptions affecting known :@0.048828:0.380681:0.418161:0.380681:0.418161:0.370096:0.048828:0.370096:0.005381:0.008160:0.006770:0.009022:0.008160:0.007377:0.005142:0.005205:0.009357:0.004758:0.005716:0.007377:0.009038:0.008128:0.009038:0.009405:0.008351:0.006770:0.005589:0.003369:0.007904:0.006052:0.008128:0.006579:0.006770:0.009038:0.013748:0.009389:0.005413:0.003864:0.009357:0.009038:0.006770:0.005525:0.008128:0.004822:0.004998:0.008351:0.007377:0.005413:0.003864:0.009038:0.009405:0.006770:0.007936:0.009038:0.009357:0.011736:0.009038:0.004375
claims. The known claims provision  is impacted :@0.048407:0.395766:0.387610:0.395766:0.387610:0.385181:0.048407:0.385181:0.007377:0.003864:0.007744:0.003864:0.013445:0.006770:0.003465:0.006323:0.008367:0.008782:0.008351:0.005940:0.007936:0.009213:0.009357:0.011912:0.009245:0.006387:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005924:0.009070:0.005301:0.008910:0.007313:0.003864:0.006387:0.003864:0.008734:0.008655:0.004375:0.002523:0.003194:0.005716:0.006052:0.003864:0.013189:0.009070:0.007904:0.007138:0.005205:0.008160:0.009165:0.004375
by the changes in inflation and Annual Survey :@0.048828:0.411146:0.380845:0.411146:0.380845:0.400562:0.048828:0.400562:0.008655:0.007058:0.004870:0.005413:0.009038:0.008080:0.006052:0.007377:0.009038:0.008128:0.008814:0.009405:0.008351:0.006770:0.005892:0.003369:0.007904:0.006467:0.003864:0.009038:0.004998:0.003609:0.008128:0.005237:0.003864:0.009165:0.009038:0.006419:0.007808:0.008575:0.008990:0.005205:0.010666:0.009245:0.009325:0.009245:0.008399:0.003864:0.006132:0.008479:0.008750:0.005557:0.007473:0.008160:0.007728:0.004375
for Hours and  Earnings (ASHE) assumptions.:@0.047987:0.426291:0.361897:0.426291:0.361897:0.415706:0.047987:0.415706:0.004998:0.009549:0.005557:0.006547:0.010922:0.008910:0.008655:0.005301:0.006563:0.005205:0.007808:0.008655:0.008990:0.004375:0.002858:0.008080:0.008128:0.005301:0.009038:0.003864:0.008862:0.009405:0.006770:0.005509:0.004822:0.010299:0.008479:0.011337:0.007840:0.004822:0.005685:0.008128:0.006579:0.006770:0.008862:0.013748:0.009197:0.005413:0.003657:0.009357:0.009038:0.006563:0.003465
•  A net increase of £2.8billion relates to claims :@0.048828:0.447909:0.391335:0.447909:0.391335:0.437325:0.048828:0.437325:0.006483:0.004375:0.006882:0.011257:0.006052:0.009038:0.007936:0.005205:0.005716:0.003864:0.008734:0.007138:0.005381:0.008351:0.007792:0.006770:0.008016:0.006052:0.009357:0.004758:0.005637:0.008607:0.008782:0.003465:0.008607:0.009692:0.003864:0.004040:0.003864:0.004040:0.009581:0.009245:0.006467:0.005557:0.007968:0.003864:0.007824:0.005205:0.008160:0.006770:0.005078:0.005413:0.009134:0.005205:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.004375
that were open at 31  March 2021  and  remain :@0.066980:0.463351:0.399684:0.463351:0.399684:0.452766:0.066980:0.452766:0.005413:0.009373:0.008319:0.005413:0.004918:0.011768:0.008655:0.005557:0.008734:0.005637:0.009070:0.009165:0.008064:0.008830:0.006052:0.008128:0.005158:0.005637:0.007233:0.007313:0.004375:0.005285:0.013780:0.007728:0.005381:0.007138:0.008734:0.006467:0.008319:0.008319:0.008239:0.008239:0.004375:0.004455:0.007808:0.008655:0.008990:0.004375:0.002427:0.005381:0.007984:0.013189:0.007808:0.003864:0.008575:0.004375
open at 31  March 2022.  This is due to reserve :@0.067401:0.478436:0.399322:0.478436:0.399322:0.467851:0.067401:0.467851:0.008990:0.009165:0.008064:0.008830:0.006052:0.008128:0.005237:0.005637:0.007233:0.007313:0.004375:0.004870:0.013956:0.007808:0.005381:0.007377:0.008670:0.006387:0.008910:0.008990:0.008990:0.009070:0.003465:0.004375:0.002587:0.008367:0.008686:0.003864:0.006563:0.006052:0.003194:0.005637:0.005716:0.009070:0.008655:0.008064:0.005205:0.005413:0.009134:0.006052:0.005301:0.007904:0.006467:0.007904:0.005301:0.007233:0.007904:0.004375
values, estimated settlement year and  probability :@0.066560:0.493519:0.420708:0.493519:0.420708:0.482935:0.066560:0.482935:0.007649:0.008128:0.003864:0.009038:0.008639:0.006770:0.003465:0.006483:0.008351:0.006770:0.005126:0.003864:0.013525:0.008128:0.005237:0.008351:0.009213:0.006052:0.006770:0.008527:0.005413:0.005413:0.003864:0.008351:0.013940:0.008351:0.009038:0.005413:0.004854:0.007728:0.008351:0.008128:0.005557:0.005285:0.007808:0.008655:0.008990:0.004375:0.002427:0.009165:0.005381:0.009070:0.009165:0.007808:0.009165:0.003864:0.003864:0.003625:0.005413:0.007361:0.004375
of success of individual claims being  revised:@0.067401:0.508664:0.377733:0.508664:0.377733:0.498079:0.067401:0.498079:0.009357:0.004998:0.005397:0.006770:0.008607:0.007377:0.007074:0.008064:0.006770:0.006515:0.005716:0.009357:0.004758:0.006052:0.003864:0.008575:0.009070:0.003864:0.007313:0.003864:0.009086:0.008830:0.007904:0.003864:0.005972:0.007377:0.003864:0.007840:0.003864:0.013445:0.006770:0.006004:0.008910:0.007904:0.003864:0.008399:0.008910:0.004375:0.002427:0.005205:0.007808:0.007138:0.003609:0.006387:0.007808:0.009405
as more information becomes available.:@0.067401:0.523750:0.349471:0.523750:0.349471:0.513165:0.067401:0.513165:0.007728:0.006387:0.006052:0.013285:0.008910:0.005301:0.007984:0.006052:0.003864:0.009038:0.004998:0.009357:0.005557:0.013748:0.008128:0.005413:0.003864:0.009357:0.009038:0.006387:0.009389:0.008000:0.007377:0.009181:0.013748:0.008096:0.006770:0.005158:0.008128:0.007649:0.007920:0.003864:0.003864:0.007824:0.009389:0.003641:0.008160:0.003465
•  A decrease of £1.6 billion  in the liability relates to :@0.048828:0.545724:0.423926:0.545724:0.423926:0.535140:0.048828:0.535140:0.006483:0.004375:0.006882:0.011257:0.005716:0.009165:0.008160:0.007377:0.005221:0.008160:0.008128:0.006499:0.008160:0.006052:0.009357:0.004758:0.005716:0.009165:0.009165:0.003465:0.009229:0.006467:0.008910:0.003609:0.003609:0.003609:0.003609:0.008830:0.008575:0.004375:0.002427:0.003273:0.007649:0.006052:0.005413:0.009038:0.008160:0.006052:0.003864:0.003864:0.007824:0.009070:0.003864:0.003864:0.003625:0.005413:0.007441:0.005637:0.005557:0.007888:0.003864:0.007649:0.005205:0.008064:0.006563:0.005205:0.005126:0.008990:0.004375
claims closed during the year,  either at a  lower value :@0.067401:0.560809:0.445389:0.560809:0.445389:0.550224:0.067401:0.550224:0.007377:0.003864:0.007840:0.003864:0.013445:0.006770:0.005589:0.007058:0.003864:0.008734:0.006563:0.007984:0.008990:0.006052:0.009405:0.008670:0.005381:0.003864:0.008734:0.009165:0.006052:0.005413:0.009038:0.008080:0.004870:0.007473:0.007984:0.007808:0.005301:0.003273:0.004375:0.002523:0.008351:0.003864:0.005413:0.008846:0.008351:0.005557:0.005174:0.008128:0.005237:0.005205:0.006898:0.004375:0.002427:0.003864:0.009357:0.011545:0.008351:0.005557:0.004950:0.007649:0.008128:0.003864:0.008766:0.008351:0.004375
than expected, or where the claim was repudiated.:@0.066980:0.575953:0.429448:0.575953:0.429448:0.565369:0.066980:0.565369:0.005413:0.009038:0.008128:0.008846:0.006467:0.008351:0.007329:0.009389:0.008351:0.007377:0.005413:0.008351:0.009405:0.003465:0.006355:0.008830:0.005301:0.004375:0.012008:0.009405:0.008655:0.005557:0.008814:0.005301:0.005413:0.009038:0.008080:0.006052:0.007138:0.003864:0.007728:0.003864:0.013365:0.005205:0.012104:0.008575:0.007138:0.006052:0.005381:0.008064:0.009389:0.008766:0.009405:0.003625:0.007904:0.005413:0.008112:0.009405:0.003465
An adjustment to the known claims provision  has :@0.047567:0.597868:0.405340:0.597868:0.405340:0.587284:0.047567:0.587284:0.010587:0.009245:0.006387:0.008128:0.009613:0.003864:0.009038:0.006770:0.005413:0.013748:0.008351:0.009213:0.005413:0.004838:0.005413:0.009038:0.005301:0.005413:0.009038:0.008160:0.006052:0.007936:0.009293:0.009357:0.011816:0.009038:0.006595:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005924:0.009070:0.005301:0.008910:0.007313:0.003864:0.006387:0.003864:0.008734:0.008655:0.004375:0.002427:0.008575:0.007649:0.006387:0.004375
been  introduced to allow for the difference between :@0.048828:0.613012:0.427279:0.613012:0.427279:0.602428:0.048828:0.602428:0.008990:0.007904:0.007904:0.008655:0.004375:0.002523:0.003864:0.008830:0.005413:0.005253:0.009070:0.009165:0.009038:0.007010:0.008351:0.009038:0.006052:0.005413:0.009038:0.005301:0.008495:0.003864:0.004040:0.009660:0.011848:0.004870:0.004998:0.009549:0.005557:0.004870:0.005413:0.009038:0.008160:0.006052:0.009405:0.003864:0.004998:0.004998:0.008351:0.005557:0.008351:0.009038:0.007377:0.008351:0.005940:0.009389:0.008351:0.005413:0.011545:0.008160:0.008351:0.009038:0.004375
the value of claims expected to settle within one year :@0.047987:0.628097:0.432873:0.628097:0.432873:0.617513:0.047987:0.617513:0.005413:0.009038:0.008160:0.005205:0.007649:0.008128:0.003864:0.008846:0.008351:0.005940:0.009357:0.004758:0.005301:0.007377:0.003864:0.007840:0.003864:0.013445:0.006770:0.005589:0.008064:0.007329:0.009054:0.008351:0.007026:0.005413:0.008112:0.009165:0.006052:0.005413:0.009134:0.005637:0.006770:0.008016:0.005205:0.005413:0.003657:0.008064:0.004870:0.011848:0.003864:0.005716:0.009245:0.003864:0.009421:0.006467:0.008990:0.008734:0.008064:0.005205:0.007728:0.008351:0.007952:0.005557:0.004375
of the balance sheet date based on  individual claims :@0.048407:0.643181:0.425198:0.643181:0.425198:0.632597:0.048407:0.632597:0.009357:0.004758:0.005205:0.005413:0.009038:0.008160:0.006052:0.009389:0.007920:0.003864:0.008128:0.009038:0.007122:0.008351:0.005509:0.006770:0.008862:0.008351:0.008351:0.005142:0.005637:0.009405:0.007824:0.005413:0.008032:0.006052:0.008990:0.007649:0.006467:0.007904:0.008910:0.006467:0.008575:0.008399:0.004375:0.002427:0.003864:0.008655:0.009070:0.003864:0.007313:0.003864:0.009086:0.008830:0.007904:0.003864:0.005972:0.007138:0.003864:0.007824:0.003864:0.013365:0.006770:0.004375
data, and an actuarial view of the timing of cashflows :@0.048407:0.658265:0.437078:0.658265:0.437078:0.647680:0.048407:0.647680:0.009581:0.008128:0.005413:0.008128:0.003465:0.006467:0.007808:0.008575:0.008990:0.006467:0.007649:0.008495:0.006052:0.008128:0.007170:0.005413:0.009038:0.007904:0.005557:0.003864:0.008128:0.003864:0.005477:0.008160:0.004040:0.008734:0.012104:0.005301:0.009357:0.004758:0.005205:0.005413:0.009038:0.008160:0.005205:0.005205:0.003864:0.013365:0.003864:0.008830:0.009405:0.006307:0.009357:0.004758:0.005637:0.007377:0.008128:0.007026:0.009038:0.004998:0.004040:0.009357:0.011736:0.006770:0.004375
based on  historical claims settlement patterns.:@0.048828:0.673409:0.376805:0.673409:0.376805:0.662825:0.048828:0.662825:0.008990:0.007649:0.006467:0.007904:0.008910:0.006467:0.008575:0.008319:0.004375:0.002523:0.008734:0.003864:0.006467:0.005413:0.008958:0.005381:0.003864:0.007058:0.007808:0.003864:0.006307:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005493:0.006770:0.008527:0.005413:0.005413:0.003864:0.008351:0.013940:0.008351:0.009038:0.005413:0.005605:0.009389:0.008128:0.005413:0.005142:0.008351:0.005557:0.008782:0.006770:0.003465
The settlement date for individual claims is used :@0.047987:0.695385:0.393673:0.695385:0.393673:0.684801:0.047987:0.684801:0.008367:0.008862:0.008351:0.005940:0.006770:0.008351:0.005413:0.005413:0.003864:0.008351:0.013748:0.008351:0.009038:0.005413:0.005541:0.009070:0.007904:0.005205:0.008064:0.005637:0.004998:0.009549:0.005557:0.005700:0.003864:0.008575:0.009070:0.003864:0.007313:0.003864:0.009086:0.008830:0.007904:0.003864:0.006387:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005924:0.003369:0.005876:0.005716:0.008399:0.006307:0.007904:0.008830:0.004375
in the known claims provision calculation to :@0.048828:0.710469:0.364989:0.710469:0.364989:0.699885:0.048828:0.699885:0.003273:0.007569:0.006052:0.005413:0.009038:0.008160:0.006467:0.007936:0.009038:0.009357:0.011736:0.009038:0.006515:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005924:0.009070:0.005301:0.008910:0.007313:0.003864:0.006387:0.003864:0.008734:0.008655:0.006467:0.007377:0.008128:0.003657:0.007377:0.009038:0.003673:0.008128:0.005237:0.003864:0.009165:0.009038:0.006004:0.005126:0.008990:0.004375
determine the rate of inflation and discounting to :@0.048407:0.725613:0.407330:0.725613:0.407330:0.715029:0.048407:0.715029:0.009405:0.008160:0.005413:0.008351:0.005557:0.013748:0.003864:0.009038:0.008351:0.005174:0.005413:0.009038:0.008160:0.006387:0.005301:0.007808:0.005126:0.007984:0.006052:0.009357:0.004758:0.005716:0.003864:0.009038:0.004742:0.003864:0.008128:0.005158:0.003864:0.009165:0.009038:0.006419:0.007808:0.008655:0.008990:0.006387:0.009405:0.003625:0.006770:0.007090:0.009357:0.008718:0.009038:0.005158:0.003864:0.008830:0.009405:0.005892:0.005126:0.008990:0.004375
be applied. The Covid-19 pandemic has increased :@0.048828:0.740994:0.406169:0.740994:0.406169:0.730410:0.048828:0.730410:0.008575:0.007569:0.006052:0.008128:0.008926:0.009165:0.003864:0.003864:0.007984:0.009165:0.003465:0.006706:0.008367:0.008862:0.008351:0.005509:0.009884:0.009357:0.007649:0.003864:0.009581:0.006387:0.008607:0.008782:0.006467:0.009389:0.008128:0.009038:0.009165:0.008351:0.013748:0.003864:0.007377:0.005573:0.008734:0.007728:0.006563:0.006052:0.003864:0.008655:0.006978:0.005301:0.008064:0.007728:0.006563:0.007984:0.008990:0.004375
the uncertainty over when claims are likely to settle.:@0.047987:0.756079:0.417161:0.756079:0.417161:0.745495:0.047987:0.745495:0.005413:0.009038:0.008160:0.006467:0.009038:0.009038:0.007553:0.008351:0.005557:0.005413:0.008128:0.003864:0.009038:0.005413:0.007728:0.005174:0.009070:0.007473:0.008351:0.005349:0.004375:0.012104:0.009405:0.008655:0.009405:0.006052:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.005589:0.007808:0.005301:0.007904:0.006052:0.003864:0.003609:0.007569:0.008064:0.003864:0.007313:0.005205:0.005126:0.008990:0.005637:0.006563:0.008064:0.005205:0.005413:0.003657:0.008064:0.003465
NHS Resolution experienced an  unexpected  £120 :@0.048828:0.771226:0.404205:0.771226:0.404205:0.760641:0.048828:0.760641:0.011002:0.010507:0.007904:0.006467:0.009325:0.008160:0.006563:0.008990:0.003864:0.008575:0.005413:0.003577:0.008990:0.008734:0.006467:0.008160:0.007329:0.009150:0.008351:0.005557:0.003657:0.008351:0.009038:0.007074:0.008351:0.009405:0.005940:0.007649:0.008495:0.004375:0.002523:0.009038:0.008782:0.008351:0.007329:0.009118:0.008351:0.007201:0.005413:0.008351:0.009181:0.004375:0.002427:0.008830:0.008830:0.008607:0.008878:0.004375
million (5%) reduction  in claims payments in 2020/21 :@0.048828:0.786310:0.431989:0.786310:0.431989:0.775725:0.048828:0.775725:0.013189:0.003864:0.003529:0.003864:0.003529:0.008910:0.008655:0.006467:0.005205:0.009501:0.014291:0.005301:0.006052:0.005557:0.008064:0.009165:0.008830:0.007377:0.005062:0.003864:0.008990:0.008830:0.004375:0.002523:0.003273:0.007649:0.006387:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.005589:0.009389:0.008128:0.007521:0.013748:0.008351:0.008830:0.005413:0.006770:0.005716:0.003369:0.007904:0.006052:0.008319:0.008399:0.008399:0.008607:0.005940:0.008399:0.008399:0.004375
at the height of the pandemic,  but payments have :@0.048407:0.801393:0.411801:0.801393:0.411801:0.790809:0.048407:0.790809:0.008128:0.005158:0.004870:0.005413:0.009038:0.008160:0.006467:0.009038:0.008351:0.003625:0.009405:0.008670:0.005413:0.005509:0.009357:0.004758:0.005205:0.005413:0.009038:0.008160:0.006052:0.009389:0.007920:0.009038:0.009405:0.008351:0.013748:0.003864:0.007377:0.003465:0.004375:0.002571:0.009070:0.008655:0.005205:0.006052:0.009389:0.007920:0.007728:0.013541:0.008351:0.009038:0.005142:0.006770:0.005589:0.008734:0.007728:0.007393:0.007984:0.004375
increased  by £199 million (9%) in 2021/22.:@0.048828:0.816538:0.356542:0.816538:0.356542:0.805953:0.048828:0.805953:0.003864:0.008734:0.007138:0.005381:0.008160:0.007808:0.006770:0.007936:0.009165:0.004375:0.002427:0.008655:0.007058:0.005716:0.008910:0.008910:0.008830:0.008830:0.006467:0.013189:0.003864:0.003529:0.003864:0.003529:0.008910:0.008655:0.006467:0.005205:0.009501:0.014291:0.005301:0.006052:0.003369:0.007904:0.006052:0.008607:0.008958:0.008830:0.008910:0.006227:0.008990:0.008910:0.003465
In 2021/22 we have seen an  increase in  both the :@0.048828:0.838455:0.400549:0.838455:0.400549:0.827870:0.048828:0.827870:0.003449:0.007393:0.006467:0.008607:0.008958:0.008830:0.008910:0.006227:0.008990:0.008830:0.005205:0.012439:0.008990:0.006052:0.008830:0.007904:0.007473:0.008064:0.005637:0.006563:0.007904:0.007904:0.008655:0.006467:0.007393:0.008319:0.004375:0.002523:0.003864:0.008734:0.007138:0.005381:0.008351:0.007792:0.006770:0.008016:0.006467:0.003273:0.007649:0.004375:0.002427:0.008910:0.008830:0.005126:0.008655:0.006052:0.005413:0.008702:0.008064:0.004375
volume and value of claims in our claims data with :@0.047567:0.853599:0.412861:0.853599:0.412861:0.843015:0.047567:0.843015:0.007649:0.009357:0.003864:0.009038:0.013748:0.008351:0.005732:0.007808:0.008575:0.008990:0.005637:0.007649:0.008319:0.003864:0.009038:0.008351:0.005557:0.009357:0.004758:0.005637:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005924:0.003273:0.007649:0.006467:0.009357:0.009038:0.005557:0.005046:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.005158:0.009405:0.007744:0.005205:0.007904:0.005637:0.011545:0.003864:0.005685:0.009038:0.004375
settlement dates in the near term. This reflects that claims :@0.048407:0.868683:0.465995:0.868683:0.465995:0.858098:0.048407:0.858098:0.006770:0.008527:0.005413:0.005413:0.003864:0.008351:0.013940:0.008351:0.009038:0.005413:0.005190:0.009405:0.007904:0.005413:0.008112:0.006770:0.006004:0.003273:0.007569:0.006052:0.005413:0.009038:0.008160:0.006052:0.009038:0.008112:0.008128:0.005557:0.004631:0.005413:0.008543:0.005557:0.013748:0.003465:0.006483:0.008367:0.008607:0.003864:0.006563:0.006052:0.005557:0.008064:0.004998:0.003864:0.008032:0.007377:0.005142:0.006770:0.005078:0.005413:0.009373:0.008319:0.005413:0.005349:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.004375
management has been disrupted over the last two years.:@0.048828:0.883827:0.453210:0.883827:0.453210:0.873243:0.048828:0.873243:0.013748:0.008128:0.009213:0.008128:0.009405:0.008607:0.013748:0.008527:0.009038:0.005413:0.006052:0.008734:0.007728:0.006563:0.006052:0.008830:0.007808:0.007808:0.008575:0.006467:0.009165:0.003864:0.006467:0.005557:0.008734:0.009389:0.005158:0.008351:0.009134:0.006052:0.009070:0.007473:0.008351:0.005349:0.004790:0.005413:0.009038:0.008160:0.006467:0.003864:0.007569:0.006387:0.005126:0.005301:0.005413:0.012231:0.009756:0.004870:0.007728:0.007984:0.008128:0.005237:0.006770:0.003465
As a result of this review, we have concluded :@0.047567:0.905743:0.372446:0.905743:0.372446:0.895159:0.047567:0.895159:0.010762:0.007058:0.005637:0.006802:0.006467:0.005381:0.008064:0.006770:0.008686:0.003864:0.005126:0.005301:0.009357:0.004758:0.005205:0.005413:0.008782:0.003864:0.006563:0.006052:0.005557:0.008144:0.007649:0.003864:0.008064:0.011353:0.003465:0.005525:0.012183:0.008830:0.006467:0.008734:0.007728:0.007393:0.007984:0.005637:0.007377:0.009102:0.009038:0.007010:0.003864:0.008830:0.009405:0.007984:0.009405:0.004375
that this approach should  have been applied to :@0.047987:0.920887:0.389202:0.920887:0.389202:0.910303:0.047987:0.910303:0.005413:0.009373:0.008319:0.005413:0.005014:0.005413:0.009038:0.003864:0.006770:0.005509:0.007904:0.009070:0.009389:0.005317:0.009165:0.008128:0.007090:0.009038:0.006339:0.006563:0.008734:0.008990:0.008830:0.003864:0.008990:0.004375:0.002523:0.008734:0.007728:0.007393:0.007984:0.006467:0.008990:0.007904:0.007904:0.008655:0.006052:0.007808:0.009070:0.009165:0.003864:0.003864:0.007904:0.009165:0.006052:0.005046:0.008655:0.004375
prior periods, drawing on the information that :@0.048828:0.935971:0.384022:0.935971:0.384022:0.925387:0.048828:0.925387:0.009070:0.005381:0.003864:0.008990:0.005381:0.005637:0.009165:0.008160:0.005557:0.003689:0.009165:0.009165:0.006770:0.003225:0.006387:0.009405:0.005557:0.008319:0.011545:0.003864:0.009038:0.009597:0.006052:0.008575:0.008399:0.006052:0.005413:0.009038:0.008080:0.006467:0.003864:0.009038:0.004998:0.009165:0.005557:0.013748:0.008128:0.005413:0.003864:0.009181:0.009038:0.006004:0.005413:0.009038:0.008128:0.005237:0.004375
was available at the time, as it gives a better :@0.047567:0.951056:0.368407:0.951056:0.368407:0.940472:0.047567:0.940472:0.012183:0.008575:0.007138:0.005637:0.008128:0.007649:0.007840:0.003864:0.003864:0.007904:0.009389:0.003641:0.008351:0.005509:0.008128:0.005158:0.005301:0.005413:0.009038:0.008160:0.005205:0.005413:0.003864:0.014004:0.008351:0.003465:0.006419:0.007728:0.006387:0.006052:0.003369:0.004710:0.005301:0.009070:0.003864:0.007233:0.007984:0.006563:0.005637:0.006802:0.006467:0.009165:0.008160:0.005413:0.005413:0.008000:0.005557:0.004375
estimate of the known claims provision.:@0.048407:0.966497:0.330541:0.966497:0.330541:0.955913:0.048407:0.955913:0.008351:0.006770:0.005413:0.003864:0.013748:0.007904:0.005413:0.008351:0.005573:0.009357:0.004758:0.005205:0.005413:0.009038:0.008160:0.006052:0.007936:0.009293:0.009357:0.011816:0.009038:0.006595:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005924:0.009070:0.005301:0.008990:0.007393:0.003864:0.006387:0.003864:0.008830:0.008734:0.003465
Applying an actuarial view of the timing of :@0.488512:0.102144:0.798653:0.102144:0.798653:0.091560:0.488512:0.091560:0.010299:0.009389:0.009389:0.003864:0.007489:0.003864:0.009038:0.009197:0.006467:0.007649:0.008495:0.006052:0.008128:0.007377:0.005413:0.008750:0.008128:0.005557:0.003625:0.008128:0.003864:0.005573:0.008160:0.004040:0.008734:0.012104:0.005301:0.009357:0.004758:0.004790:0.005413:0.009213:0.008351:0.005269:0.005205:0.003864:0.013365:0.003864:0.008830:0.009405:0.006307:0.008910:0.004790:0.004375
cashflows to the known claims provision  has resulted :@0.489268:0.117229:0.870849:0.117229:0.870849:0.106644:0.489268:0.106644:0.007377:0.008335:0.006770:0.009373:0.004998:0.003864:0.009629:0.011768:0.006770:0.005413:0.005413:0.009038:0.005301:0.005413:0.009038:0.008160:0.006052:0.007936:0.009293:0.009357:0.011816:0.009038:0.006180:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.006004:0.008830:0.005205:0.008910:0.007313:0.003864:0.006307:0.003864:0.008734:0.008655:0.004375:0.002523:0.008655:0.007728:0.006563:0.006052:0.005301:0.007904:0.006467:0.008655:0.003864:0.004966:0.007904:0.008990:0.004375
in an adjustment to the known claims provision of :@0.489688:0.132373:0.851485:0.132373:0.851485:0.121789:0.489688:0.121789:0.003273:0.007649:0.006467:0.007393:0.008319:0.006467:0.008128:0.009613:0.003864:0.009038:0.006770:0.005413:0.013748:0.008351:0.009038:0.005413:0.005349:0.005413:0.009038:0.005301:0.005413:0.009038:0.008160:0.006052:0.007936:0.009293:0.009357:0.011816:0.009038:0.006180:0.007377:0.003864:0.007840:0.003864:0.013525:0.006770:0.006004:0.008830:0.005205:0.008910:0.007313:0.003864:0.006307:0.003864:0.008734:0.008655:0.006467:0.008910:0.004790:0.004375
£2.8 billion in 2021/22. This is partially offset by the :@0.489688:0.147755:0.863605:0.147755:0.863605:0.137171:0.489688:0.137171:0.009070:0.009245:0.003705:0.009070:0.006052:0.008830:0.003864:0.003529:0.003864:0.003529:0.008830:0.008655:0.006467:0.003369:0.007984:0.006052:0.008910:0.008990:0.008830:0.008910:0.006227:0.008990:0.008910:0.003465:0.006531:0.008367:0.008607:0.003864:0.006563:0.006052:0.003194:0.005716:0.006052:0.009389:0.008128:0.005349:0.005413:0.003864:0.007872:0.003864:0.003864:0.007728:0.005046:0.009357:0.004998:0.004998:0.006770:0.008351:0.005413:0.005669:0.008655:0.007138:0.005205:0.005413:0.008702:0.008064:0.004375
restatement of the opening provision of £2.4 billion.:@0.489688:0.163137:0.861449:0.163137:0.861449:0.152553:0.489688:0.152553:0.005557:0.008144:0.006770:0.005413:0.008128:0.005413:0.008351:0.013748:0.008351:0.009038:0.005413:0.005269:0.009357:0.005190:0.004790:0.005413:0.009038:0.008160:0.005637:0.009165:0.009389:0.008000:0.009038:0.003657:0.008830:0.009405:0.006643:0.009070:0.005301:0.008910:0.007313:0.003864:0.006387:0.003864:0.008734:0.008734:0.006387:0.009357:0.004758:0.005716:0.009165:0.009325:0.003705:0.009245:0.006052:0.008830:0.003864:0.003529:0.003864:0.003529:0.008830:0.008655:0.003465
Item 5: :@0.489705:0.185533:0.546365:0.185533:0.546365:0.174391:0.489705:0.174391:0.004874:0.006135:0.008488:0.014371:0.006051:0.008236:0.003866:0.004639
£2.5  billion was paid out during the financial :@0.548616:0.185408:0.871755:0.185408:0.871755:0.174824:0.548616:0.174824:0.008830:0.008990:0.003465:0.008974:0.004375:0.002523:0.008830:0.003864:0.003529:0.003864:0.003529:0.008830:0.008655:0.005301:0.012359:0.008655:0.007233:0.005637:0.008910:0.007569:0.003609:0.008910:0.006052:0.009357:0.009038:0.005413:0.005269:0.009405:0.008670:0.005381:0.003864:0.008734:0.009165:0.006052:0.005413:0.009038:0.008080:0.005301:0.004998:0.003657:0.009038:0.008128:0.009038:0.007377:0.003864:0.008128:0.003864:0.004375
year to settle claims. This is lower than the amount :@0.488527:0.200789:0.856647:0.200789:0.856647:0.190204:0.488527:0.190204:0.007728:0.008351:0.008128:0.005557:0.004950:0.005413:0.009038:0.005716:0.006770:0.007936:0.005205:0.005413:0.003657:0.008064:0.005637:0.007377:0.003864:0.007744:0.003864:0.013445:0.006770:0.003465:0.006323:0.008367:0.008862:0.003864:0.006770:0.005669:0.003369:0.005876:0.005637:0.003864:0.009357:0.011912:0.008351:0.005557:0.004918:0.005413:0.009038:0.008128:0.009038:0.005956:0.005413:0.009038:0.008160:0.006052:0.008128:0.013748:0.009357:0.009038:0.009038:0.005413:0.004375
we receive in claims from another year's worth of :@0.488527:0.216169:0.844575:0.216169:0.844575:0.205585:0.488527:0.205585:0.012183:0.008734:0.006052:0.005557:0.007968:0.007138:0.008160:0.003864:0.007313:0.008064:0.006052:0.003273:0.007569:0.006467:0.007377:0.003625:0.007904:0.003864:0.013365:0.006770:0.005078:0.004998:0.005557:0.009022:0.013525:0.006467:0.008128:0.009038:0.009565:0.005413:0.009038:0.008351:0.005557:0.004583:0.007728:0.007904:0.007904:0.005381:0.003673:0.006579:0.004790:0.011545:0.009804:0.005557:0.005700:0.009325:0.006467:0.008910:0.004790:0.004375
activity (Items  1 and 2) partly because we generally :@0.489283:0.231551:0.856748:0.231551:0.856748:0.220967:0.489283:0.220967:0.008128:0.007377:0.005413:0.003625:0.007649:0.003864:0.005126:0.007728:0.005221:0.004615:0.004247:0.005078:0.008160:0.013285:0.006563:0.004375:0.002858:0.008607:0.003912:0.007808:0.008575:0.008990:0.006052:0.008607:0.004822:0.005988:0.009165:0.007904:0.005381:0.005413:0.003657:0.007728:0.005557:0.009165:0.008160:0.007377:0.007744:0.008830:0.006770:0.008016:0.005205:0.012183:0.008830:0.006052:0.009405:0.008160:0.009038:0.008016:0.005557:0.007888:0.003864:0.003864:0.007489:0.004375
 :@0.596203:0.231551:0.600578:0.231551:0.600578:0.220967:0.596203:0.220967:0.004375
settle high-value cases where ongoing care is a feature :@0.489283:0.246933:0.883335:0.246933:0.883335:0.236349:0.489283:0.236349:0.006770:0.008016:0.005205:0.005413:0.003657:0.008064:0.006052:0.008830:0.003864:0.008990:0.009038:0.006084:0.007473:0.008128:0.003641:0.008830:0.008160:0.006052:0.007138:0.007808:0.006770:0.007936:0.006770:0.004663:0.011928:0.009405:0.008655:0.005557:0.008814:0.005716:0.009165:0.009038:0.009038:0.009070:0.003864:0.008734:0.009165:0.006467:0.007138:0.007728:0.005381:0.007984:0.006387:0.003194:0.005716:0.005637:0.006898:0.005637:0.004998:0.008351:0.008128:0.005413:0.009038:0.005557:0.008527:0.004375
with a periodical payment order. This gives a regular :@0.488527:0.262373:0.864758:0.262373:0.864758:0.251789:0.488527:0.251789:0.011768:0.003864:0.005716:0.009325:0.006387:0.006898:0.006467:0.009070:0.008064:0.005381:0.003864:0.008910:0.009070:0.003864:0.007058:0.007904:0.003864:0.006722:0.009389:0.008128:0.007521:0.013748:0.008351:0.008830:0.005413:0.005589:0.008734:0.005126:0.008734:0.007808:0.005126:0.003194:0.006467:0.008367:0.008862:0.003864:0.006770:0.005158:0.009070:0.003864:0.007233:0.007984:0.006563:0.005637:0.006898:0.006467:0.005557:0.008064:0.009165:0.008830:0.003864:0.007904:0.005381:0.004375
payment to the claimant over the rest of their life.:@0.489703:0.278052:0.844219:0.278052:0.844219:0.267468:0.489703:0.267468:0.009389:0.008128:0.007521:0.013748:0.008351:0.008830:0.005413:0.004758:0.005413:0.009134:0.005301:0.005413:0.009038:0.008080:0.005716:0.007377:0.003864:0.008128:0.003864:0.014084:0.008128:0.009038:0.005605:0.005205:0.009070:0.007473:0.008351:0.005349:0.004870:0.005413:0.009038:0.008160:0.006387:0.005205:0.007904:0.006467:0.005046:0.005301:0.009357:0.004998:0.004982:0.005413:0.009038:0.008351:0.003864:0.005557:0.006100:0.003864:0.003449:0.004615:0.007904:0.003465
Five years ago (at the end of 2016/17 financial :@0.489705:0.299970:0.824037:0.299970:0.824037:0.289386:0.489705:0.289386:0.007233:0.003529:0.007058:0.007649:0.004790:0.007728:0.008351:0.007952:0.005557:0.006770:0.005573:0.008128:0.009022:0.009070:0.005716:0.004615:0.007904:0.005205:0.005205:0.005413:0.009038:0.008160:0.005637:0.007904:0.008655:0.008910:0.006387:0.009357:0.004758:0.005716:0.008607:0.008878:0.008607:0.008958:0.006227:0.008814:0.008607:0.006180:0.004998:0.003657:0.009038:0.008128:0.009038:0.007377:0.003864:0.008128:0.003864:0.004375
year), the number of PPOs in  payment was  1,826 :@0.488528:0.315352:0.843778:0.315352:0.843778:0.304768:0.488528:0.304768:0.007728:0.008351:0.008128:0.005557:0.004822:0.003465:0.005908:0.005413:0.009038:0.008160:0.006467:0.009038:0.009038:0.013748:0.009102:0.008351:0.005557:0.005253:0.009357:0.005190:0.006052:0.008160:0.008319:0.011098:0.006307:0.006052:0.003273:0.007569:0.004375:0.002523:0.009389:0.008128:0.007521:0.013748:0.008351:0.008830:0.005413:0.004375:0.012151:0.008575:0.007138:0.004375:0.002858:0.008830:0.003705:0.008607:0.008878:0.008607:0.004375
with  £179 million  paid out that year, and a whole :@0.488528:0.331031:0.847020:0.331031:0.847020:0.320447:0.488528:0.320447:0.011768:0.003864:0.005716:0.009325:0.004375:0.002427:0.008910:0.008990:0.008830:0.008830:0.006387:0.013285:0.003864:0.003529:0.003864:0.003529:0.008910:0.008655:0.004375:0.002427:0.008830:0.007473:0.003609:0.008734:0.006467:0.009165:0.009038:0.005158:0.005301:0.005413:0.009038:0.008319:0.005413:0.004838:0.007728:0.007824:0.007808:0.005301:0.003273:0.006387:0.007808:0.008655:0.008990:0.006467:0.006802:0.005301:0.011768:0.009325:0.009581:0.003864:0.008575:0.004375
life value of £12 billion. At the end of this financial :@0.489705:0.346472:0.854695:0.346472:0.854695:0.335888:0.489705:0.335888:0.003864:0.003449:0.004615:0.007808:0.004870:0.007649:0.008319:0.003864:0.009038:0.008351:0.005972:0.009357:0.004758:0.005637:0.008607:0.008878:0.008607:0.006611:0.009165:0.003864:0.003609:0.003864:0.003529:0.008990:0.008734:0.003465:0.005940:0.011177:0.005796:0.004790:0.005413:0.009038:0.008160:0.006052:0.007904:0.008655:0.008910:0.006052:0.009357:0.004998:0.004982:0.005413:0.008782:0.003864:0.006563:0.005205:0.004998:0.003657:0.009038:0.008128:0.009038:0.007377:0.003864:0.008128:0.003864:0.004375
year (2021/22), the equivalent figures were 2,530,:@0.488528:0.361854:0.846525:0.361854:0.846525:0.351270:0.488528:0.351270:0.007728:0.008351:0.008128:0.005557:0.005285:0.004822:0.009038:0.008830:0.008910:0.008830:0.006227:0.008990:0.008910:0.004822:0.003673:0.006052:0.005413:0.009038:0.008160:0.006052:0.008351:0.009405:0.009038:0.003864:0.007649:0.008128:0.003864:0.008351:0.009038:0.005413:0.004726:0.004998:0.003864:0.009405:0.009038:0.005557:0.008351:0.006770:0.004375:0.012024:0.008734:0.005796:0.008655:0.005637:0.009245:0.003784:0.009165:0.009165:0.009325:0.003465
£336 million and £29.5  billion  respectively.:@0.489705:0.377236:0.792022:0.377236:0.792022:0.366652:0.489705:0.366652:0.008910:0.008990:0.008830:0.008830:0.006387:0.013285:0.003864:0.003529:0.003864:0.003529:0.008910:0.008655:0.006467:0.007808:0.008575:0.008990:0.006467:0.008990:0.009165:0.009070:0.003465:0.009229:0.004375:0.002523:0.008910:0.003864:0.003449:0.003609:0.003609:0.008734:0.008495:0.004375:0.002523:0.005301:0.007904:0.006467:0.008910:0.007904:0.007058:0.005126:0.003864:0.007058:0.007984:0.003864:0.007138:0.003465
Item 6: :@0.489705:0.399572:0.546365:0.399572:0.546365:0.388431:0.489705:0.388431:0.004874:0.006135:0.008488:0.014371:0.005715:0.008488:0.003950:0.004639
There is a significant increase in the provision :@0.547775:0.399448:0.872495:0.399448:0.872495:0.388863:0.547775:0.388863:0.008367:0.008862:0.008351:0.005349:0.008351:0.005940:0.003194:0.005716:0.005637:0.006802:0.006052:0.006770:0.003864:0.009613:0.009038:0.003864:0.004998:0.003864:0.007377:0.008335:0.009038:0.005413:0.006132:0.003864:0.008655:0.007058:0.005381:0.008160:0.007808:0.006770:0.007936:0.006467:0.003273:0.007569:0.006052:0.005413:0.009038:0.008160:0.006052:0.008910:0.005205:0.008910:0.007313:0.003864:0.006307:0.003864:0.008734:0.008655:0.004375
of £42.6 billion due to the reductions in the long :@0.489285:0.414889:0.841437:0.414889:0.841437:0.404305:0.489285:0.404305:0.009357:0.004758:0.005716:0.009070:0.009245:0.009165:0.003705:0.009165:0.006387:0.008910:0.003609:0.003609:0.003609:0.003609:0.008830:0.008575:0.006467:0.009405:0.008670:0.008160:0.005205:0.005413:0.009134:0.005301:0.005413:0.009038:0.008080:0.006052:0.005557:0.008144:0.009405:0.008750:0.007377:0.005221:0.003864:0.009086:0.009038:0.006595:0.006052:0.003273:0.007649:0.006052:0.005413:0.009038:0.008160:0.006052:0.003609:0.008655:0.008399:0.008734:0.004375
term and very long term discount rates specified :@0.488949:0.430270:0.836949:0.430270:0.836949:0.419685:0.488949:0.419685:0.005413:0.008032:0.005381:0.013445:0.006387:0.007808:0.008655:0.008990:0.005205:0.007649:0.008351:0.005557:0.007521:0.006052:0.003609:0.008655:0.008399:0.008734:0.006052:0.005413:0.008032:0.005381:0.013445:0.006467:0.009405:0.003864:0.006770:0.007106:0.009357:0.009038:0.008830:0.005413:0.005940:0.005381:0.007904:0.005205:0.008064:0.006563:0.005637:0.006563:0.009070:0.008160:0.007058:0.003864:0.004790:0.003864:0.007984:0.009165:0.004375
for use by HM Treasury, which  has been discussed :@0.488949:0.445650:0.847456:0.445650:0.847456:0.435066:0.488949:0.435066:0.004998:0.009549:0.005557:0.005700:0.008655:0.006387:0.007904:0.006052:0.008655:0.007138:0.006052:0.010507:0.013285:0.006052:0.007904:0.005205:0.007808:0.007649:0.006307:0.008575:0.005205:0.007313:0.003273:0.005716:0.011848:0.009405:0.004040:0.007649:0.009405:0.004375:0.002427:0.008734:0.007728:0.006563:0.005637:0.008990:0.007904:0.007904:0.008655:0.006467:0.008990:0.003864:0.006387:0.006978:0.008734:0.006467:0.006563:0.007984:0.008990:0.004375
at page  55 of the Finance report.  This includes a :@0.489285:0.461329:0.836934:0.461329:0.836934:0.450745:0.489285:0.450745:0.007808:0.005126:0.006052:0.009070:0.007728:0.009070:0.007984:0.004375:0.002523:0.008064:0.008064:0.006052:0.009357:0.005190:0.004790:0.005413:0.009038:0.008160:0.006467:0.007792:0.003641:0.008830:0.008128:0.008766:0.007138:0.008160:0.006052:0.005381:0.008064:0.009070:0.008990:0.005381:0.005413:0.003241:0.004375:0.002523:0.008367:0.008607:0.003864:0.006563:0.006052:0.003864:0.008734:0.007138:0.003864:0.008830:0.009405:0.007984:0.006770:0.005493:0.006467:0.004375
£1.7 billion increase arising from the adjustment :@0.489705:0.476710:0.838281:0.476710:0.838281:0.466125:0.489705:0.466125:0.008990:0.009070:0.003465:0.009134:0.006467:0.008830:0.003864:0.003529:0.003864:0.003529:0.008830:0.008655:0.006467:0.003864:0.008734:0.007138:0.005381:0.008351:0.007792:0.006770:0.008016:0.006052:0.007808:0.005301:0.003864:0.006307:0.003864:0.008575:0.009070:0.006052:0.004998:0.005557:0.009022:0.013525:0.005637:0.005413:0.009213:0.008351:0.005685:0.008128:0.009405:0.003864:0.009038:0.006770:0.005413:0.013748:0.008351:0.009038:0.005413:0.004375
made to the known claims provision  in  respect of :@0.489705:0.492091:0.844604:0.492091:0.844604:0.481506:0.489705:0.481506:0.013365:0.007808:0.009070:0.008064:0.005637:0.005413:0.009134:0.004870:0.005413:0.009038:0.008160:0.006387:0.007936:0.009038:0.009357:0.011736:0.009038:0.006595:0.007377:0.003864:0.007840:0.003864:0.013445:0.006770:0.006004:0.008910:0.005205:0.008910:0.007313:0.003864:0.006307:0.003864:0.008734:0.008655:0.004375:0.002427:0.003273:0.007649:0.004375:0.002523:0.005381:0.008160:0.006770:0.009022:0.008160:0.007377:0.005142:0.005205:0.008910:0.004790:0.004375
timing of cashflows as set out at Item 4 above.:@0.488949:0.507532:0.821892:0.507532:0.821892:0.496947:0.488949:0.496947:0.005205:0.003864:0.013365:0.003864:0.008830:0.009405:0.006227:0.009357:0.004758:0.005301:0.007569:0.008128:0.007090:0.009245:0.004998:0.003864:0.009629:0.011848:0.006978:0.005716:0.007473:0.006211:0.005637:0.006563:0.007984:0.005205:0.005637:0.009357:0.008798:0.005413:0.005094:0.008128:0.005237:0.006052:0.004040:0.005046:0.007808:0.012950:0.005637:0.008910:0.005637:0.007904:0.008990:0.009070:0.007393:0.008064:0.003465
The changes discussed above highlight the uncertainty :@0.488932:0.529748:0.882840:0.529748:0.882840:0.519164:0.488932:0.519164:0.008367:0.008782:0.008351:0.005509:0.007377:0.009038:0.008128:0.009038:0.009405:0.008351:0.006770:0.005685:0.009165:0.003864:0.006387:0.007058:0.008734:0.006467:0.006563:0.007984:0.009070:0.006467:0.007904:0.009070:0.009070:0.007393:0.008064:0.006467:0.009038:0.003864:0.009118:0.009038:0.003864:0.003657:0.009405:0.008830:0.005413:0.005174:0.005413:0.009038:0.008160:0.006052:0.009038:0.009038:0.007377:0.008351:0.005557:0.005413:0.008128:0.003864:0.009038:0.005413:0.007728:0.004375
affecting the valuation of the provision. The sensitivity :@0.489268:0.545130:0.878753:0.545130:0.878753:0.534546:0.489268:0.534546:0.008128:0.004822:0.004998:0.008351:0.007377:0.005413:0.003864:0.009038:0.009405:0.006020:0.005413:0.009038:0.008160:0.004790:0.007649:0.008128:0.003864:0.009038:0.008128:0.005413:0.003864:0.009357:0.009038:0.006531:0.009357:0.004758:0.005301:0.005413:0.009038:0.008080:0.006052:0.009070:0.005301:0.008990:0.007393:0.003864:0.006563:0.003864:0.008990:0.008830:0.003465:0.006291:0.008367:0.008862:0.008351:0.005940:0.006770:0.007936:0.008830:0.006563:0.003864:0.005205:0.003864:0.007393:0.003864:0.005126:0.007728:0.004375
of the legal environment to our actions in  managing :@0.489268:0.560512:0.865787:0.560512:0.865787:0.549928:0.489268:0.549928:0.009357:0.004758:0.004870:0.005413:0.009038:0.008160:0.006467:0.003529:0.007808:0.008830:0.007649:0.003609:0.006467:0.008351:0.009213:0.007649:0.003864:0.005557:0.009357:0.009038:0.013748:0.008351:0.009038:0.005413:0.004806:0.005413:0.009134:0.005637:0.009165:0.008830:0.005381:0.005301:0.008128:0.007377:0.005413:0.003864:0.009086:0.009038:0.006770:0.005956:0.003273:0.007649:0.004375:0.002427:0.013525:0.007904:0.009038:0.007856:0.009165:0.003864:0.008830:0.009405:0.004375
the cost of claims, the degree of activity in the legal :@0.488932:0.575953:0.860756:0.575953:0.860756:0.565369:0.488932:0.565369:0.005413:0.009038:0.008080:0.005716:0.007377:0.008926:0.006770:0.005158:0.005205:0.009357:0.005190:0.005205:0.007377:0.003864:0.007840:0.003864:0.013748:0.006770:0.003465:0.005940:0.005413:0.009038:0.008160:0.005637:0.009165:0.008160:0.009405:0.005301:0.008351:0.008032:0.005637:0.009357:0.004758:0.005637:0.008128:0.007377:0.005413:0.003625:0.007649:0.003864:0.005126:0.007728:0.005557:0.003273:0.007649:0.006052:0.005413:0.009038:0.008160:0.006052:0.003609:0.007728:0.008655:0.007473:0.003529:0.004375
and health  policy arena  in  response to the growth :@0.489268:0.591631:0.848318:0.591631:0.848318:0.581046:0.489268:0.581046:0.007808:0.008655:0.008990:0.006467:0.009038:0.007936:0.007904:0.003864:0.005126:0.008830:0.004375:0.002523:0.009070:0.008990:0.003864:0.003529:0.007058:0.007393:0.005637:0.007808:0.005381:0.008064:0.008830:0.007904:0.004375:0.002427:0.003273:0.007649:0.004375:0.002427:0.005381:0.008064:0.006770:0.009022:0.009070:0.008830:0.006563:0.008064:0.005205:0.005413:0.009134:0.005205:0.005413:0.009038:0.008160:0.005637:0.009405:0.005557:0.009357:0.011545:0.005237:0.009038:0.004375
in costs, and  NHS  Resolution's view of the effect of :@0.489688:0.607013:0.856323:0.607013:0.856323:0.596428:0.489688:0.596428:0.003273:0.007649:0.006467:0.007377:0.009006:0.006770:0.005158:0.006770:0.003225:0.006387:0.007808:0.008655:0.008990:0.004375:0.002427:0.010922:0.010427:0.007728:0.004375:0.002523:0.009245:0.008064:0.006563:0.008990:0.003864:0.008655:0.005413:0.003657:0.008990:0.008734:0.003673:0.006419:0.004790:0.007984:0.004040:0.008655:0.012024:0.005301:0.009357:0.004758:0.005205:0.005413:0.009038:0.008160:0.005637:0.008351:0.005174:0.004998:0.008527:0.007377:0.005413:0.005700:0.008990:0.004790:0.004375
these on  key assumptions may change over time. :@0.488932:0.622393:0.843048:0.622393:0.843048:0.611809:0.488932:0.611809:0.005413:0.009038:0.008080:0.006770:0.008351:0.005461:0.008575:0.008399:0.004375:0.002427:0.007649:0.008351:0.007441:0.005205:0.008128:0.006579:0.006770:0.009038:0.013748:0.009389:0.005413:0.003864:0.009357:0.009038:0.006770:0.005525:0.013525:0.007904:0.007728:0.005126:0.007377:0.009038:0.008128:0.009038:0.009405:0.008351:0.005557:0.009070:0.007473:0.008351:0.005349:0.004790:0.005413:0.003657:0.013748:0.008096:0.003465:0.004375
Resulting small changes in assumptions as well as :@0.490108:0.637775:0.846253:0.637775:0.846253:0.627191:0.490108:0.627191:0.009325:0.007984:0.006563:0.008655:0.003864:0.005126:0.003864:0.008495:0.009070:0.006052:0.006467:0.013030:0.007808:0.003864:0.003529:0.006387:0.007377:0.009038:0.008128:0.009038:0.009405:0.008351:0.006770:0.006100:0.003273:0.007569:0.006467:0.008128:0.006770:0.006770:0.008750:0.013748:0.009389:0.005190:0.003864:0.009357:0.009038:0.006563:0.005637:0.007728:0.006387:0.004790:0.011545:0.008623:0.003864:0.003864:0.006387:0.007473:0.006307:0.004375
changes to discount rates reflecting the financial/market :@0.489268:0.653157:0.894721:0.653157:0.894721:0.642573:0.489268:0.642573:0.007377:0.009038:0.008128:0.008814:0.009405:0.008351:0.006770:0.005062:0.005413:0.009134:0.005637:0.009405:0.003864:0.006770:0.007185:0.009357:0.009038:0.008830:0.005413:0.005940:0.005301:0.007904:0.005205:0.008064:0.006563:0.006052:0.005557:0.008064:0.004998:0.003864:0.008032:0.007377:0.005142:0.003864:0.008830:0.009405:0.005477:0.005413:0.009213:0.008351:0.005269:0.004998:0.003864:0.009038:0.008319:0.009038:0.007377:0.003864:0.008128:0.004040:0.006227:0.013748:0.008128:0.005557:0.008112:0.008351:0.005413:0.004375
environment,  as described above, can  have significant :@0.489268:0.668539:0.877667:0.668539:0.877667:0.657955:0.489268:0.657955:0.008351:0.009038:0.007649:0.003864:0.005557:0.009357:0.009038:0.013748:0.008351:0.009038:0.005413:0.003465:0.004375:0.002427:0.007473:0.006211:0.005637:0.009070:0.008064:0.006770:0.007090:0.005381:0.003864:0.008990:0.008160:0.009165:0.006467:0.008128:0.009102:0.009357:0.007457:0.008351:0.003241:0.006387:0.007377:0.007665:0.008830:0.004375:0.002427:0.008734:0.007728:0.007393:0.007984:0.005716:0.006770:0.003864:0.009405:0.009038:0.003864:0.004998:0.003864:0.007377:0.008128:0.009038:0.005413:0.004375
impacts on the provision from one year to the next. :@0.489688:0.684276:0.859118:0.684276:0.859118:0.673692:0.489688:0.673692:0.003864:0.013445:0.009165:0.008128:0.007090:0.005413:0.006770:0.005461:0.008575:0.008319:0.006052:0.005413:0.009038:0.008160:0.006052:0.009070:0.005301:0.008910:0.007313:0.003864:0.006387:0.003864:0.008734:0.008655:0.006052:0.004998:0.005557:0.009022:0.013525:0.006052:0.008990:0.008734:0.008064:0.005301:0.007728:0.008351:0.008128:0.005557:0.005285:0.005126:0.008990:0.005301:0.005413:0.009038:0.008080:0.006467:0.008734:0.007984:0.007058:0.005205:0.003273:0.004375
Sensitivity of the valuation to changes in assumptions :@0.489268:0.699658:0.874106:0.699658:0.874106:0.689074:0.489268:0.689074:0.008479:0.008160:0.009038:0.006515:0.003864:0.005413:0.003673:0.007649:0.003864:0.005126:0.007728:0.005126:0.009357:0.004758:0.004870:0.005413:0.009038:0.008160:0.005205:0.007649:0.008128:0.003864:0.009038:0.008128:0.005413:0.003864:0.009357:0.009038:0.005700:0.005413:0.009134:0.005637:0.007377:0.009038:0.008128:0.009038:0.009405:0.008351:0.006770:0.006100:0.003273:0.007569:0.006467:0.008128:0.006419:0.006770:0.008862:0.013748:0.009197:0.005413:0.003657:0.009357:0.009038:0.006563:0.004375
is discussed  in  more detail at Note 7.2 on  page  134 :@0.489688:0.715039:0.859964:0.715039:0.859964:0.704454:0.489688:0.704454:0.003194:0.005716:0.005637:0.009165:0.003864:0.006387:0.007058:0.008734:0.006467:0.006563:0.008064:0.009070:0.004375:0.002427:0.003273:0.007649:0.004375:0.002427:0.013285:0.008990:0.005301:0.007984:0.005637:0.009165:0.007984:0.005205:0.007728:0.003864:0.003529:0.006467:0.008128:0.005237:0.005637:0.011257:0.008830:0.005126:0.007808:0.006052:0.008830:0.003705:0.008910:0.006467:0.008575:0.008319:0.004375:0.002523:0.009070:0.007728:0.009070:0.007984:0.004375:0.003273:0.008319:0.008399:0.008319:0.004375
in the Notes to the accounts section of this report.:@0.489688:0.730419:0.846886:0.730419:0.846886:0.719835:0.489688:0.719835:0.003273:0.007649:0.006052:0.005413:0.009038:0.008160:0.006052:0.011433:0.008910:0.005205:0.007904:0.006467:0.005205:0.005126:0.008990:0.005301:0.005413:0.009038:0.008080:0.006052:0.008128:0.007377:0.007377:0.009357:0.009038:0.009038:0.005413:0.006770:0.005748:0.006563:0.008064:0.007138:0.005205:0.003864:0.008830:0.008734:0.006387:0.009357:0.004758:0.005301:0.005413:0.008782:0.003864:0.006563:0.006052:0.005381:0.008064:0.008990:0.008910:0.005301:0.005205:0.003465