<?xml version="1.0" encoding="utf-8"?>
<Search><pages Count="703"><page Index="1"/><page Index="2"><![CDATA[From:               Lorraine Cordell <lorraine32@blueyonder.co.uk>
           Sent:               27 February 2013 12:22
           To:                 'gl-thamesmcenq@hmcts.gsl.gov.uk'
           Subject:            RE: RE: Simon Cordell Court case





           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 27 February 2013 12:19
           To: 'gl-thames.mcenq@hmcts.gsl.gov.uk'
           Subject: RE: RE: Simon Cordell Court case

           Hello
           Again, I am writing to get the case below reopened, I have emailed as you can see below, and I still have heard nothing about this case.
           After a call that was made today, I have been given a next email to send this email to in the hope that it can be dealt with.

           Please read the below emails and can you please reply to say you have got this email.
           Many Thanks

           Mr Simon Cordell



           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 09 January 2013 13:20
           To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
           Subject: RE: RE: Simon Cordell Court case
           To Whom It May Concern:
           I sent an email on the 21/12/2012 about a case below, I have not heard anything about this email. Please can you confirm you have got
           the email with a reply to this email so that I know this matter is being looked into.


           Many Thanks


           Mr Simon Cordell




           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 21 December 2012 16:47 To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
           Subject: RE: Simon Cordell Court case

           To Whom It May Concern:
           I am writing this email after a call I made to the court about a case that was heard about no insurance which the outcome was 6 points on
           my driving licence and a £700 fine.

           My Name and address is below
           Mr Simon Cordell 23 Byron terrace Edmonton London N9 7DG










                                                             1]]></page><page Index="3"><![CDATA[The problem I have with this is yes I was pulled up by the police and was asked to bring my insurance to a police station which I did do,
           but it seem the police had given me the wrong form so the police station would not accept me to give them my insurance documents
           and said it would need to go to court, I have never heard anything about this until I got a letter from DVLA saying I had to send my
           driving licence back to them, I called DVLA to be told that there was a court case which was heard and that I been given 6 points so
           needed to send my driving licence to them to get these points added,
           I explained to them that I did not know about any court date and that I did in fact have insurance to drive on the day the police pulled me
           over.

           DVLA give me the court information to contract the court which I did and was told I need to put in that I did not know about the court
           date. I called Enfield court and was told that I need to write a letter to them which I have done but as of today’s date 21/12/2012 I have
           not heard anything back from them.

           Today 21/12/2012 I got a next letter from DVLA saying that my driving licence was going to be revoked on the 22/12/2012 again I made a
           call to them which they have put a next 28 days onto the date that they will revoke my driving licence, I have also made a next call to
           the court and it seems I was given the wrong information and it should have asked for the case to be reopened which I am doing now by
           send you this email.

           Please could you reopen the case so that I can indeed show the court I do in fact have insurance to have been driving on the date I was
           pulled by the police, and as I said on the phone to the court person I speak to today I did not know about any dates for court before I got
           the letter from DVLA.

           I will enclose in this email my insurance documents so you can see in fact I was insurance, and could you please send me a new date
           to go to court to prove this.


           Many Thanks

           Mr Simon Cordell













































                                                                   2]]></page><page Index="4"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
           Sent:                               06 May 2013 17:26
           To:                                   'gl‐thamesmcenq@hmcts.gsl.gov.uk'
           Cc:                                   'eastgroupcpo@hmcts.gsi.gov.uk'
           Subject:                          Wrongful conviction and request to set aside the conviction and re‐open the case
           Attachments:                 RE: Simon Cordell Court case ; RE: Simon Cordell Court case ; RE: RE: Simon Cordell Court case ;
                                RE: RE: Simon Cordell Court case ; RE: Simon Cordell Court case ; RE: Simon Cordell Court case ;
                                S Cordell Docs._GE_.pdf

           Dear Sir or Madam

           I have emailed your court on a number of occasions regarding my conviction and sentence for no insurance.  I am making this request
           to have my case listed in order that I can do the following;:-

             1.  Application to set aside the conviction
             2.  Re-open the case

           Application to set aside the conviction:-

               nd
           On 22  July 2012 I was stopped and given a producer by the police as they did not believe that I held a valid policy of insurance.  I
           attended the police station and I was advised that my case would be going to court and I would be summonsed in due course.  I never
           received any summons in relation to this matter and I only became aware that the case had been dealt with in my absence when I
           received a letter from the DVLA advising me that I had to send in my driving licence.  I disputed with the DVLA the points but I was given
           an ultimatum that if I did not send in my licence it would be revoked.  I therefore had no choice but to send in my licence.  I immediately
           contacted the Court by telephone and I was advised to send an email.  I sent in a number of emails and I have been given a number of
           emails but I have nt received any confirmation from the court.

           I forwarded a copy of my insurance policy to the court and again this was ignored.  The offence of no insurance was allegedly committed
               nd
                                                                                           nd
                                                       rd
           on 22  July 2012.  I had a valid policy of insurance from 23  March 2012 and this policy was valid until 22  February 2013.  The
           company insuring me was Tradex Insurance Company Limited.  I am the named policy holder, Mr. Simon Cordell and my policy number
           is L/WST/MTP/0192359.

           I have points on my licence which I should not have.  Can you please as a mater of urgency email me back on this matter so that I can
           have a date so that the conviction can be set aside and my case heard in order that I can show the court my insurance and the PLO
           can make the necessary enquiries.  Once this has happened I would be grateful if the court could email the DVLA to advise them that
           the points have been issued in error and the fine be set aside also.

           This matter is urgent and is dragging on.  I cannot resolve this mater until the case is listed before either a District Judge or Magistrates
           so I would appreciate your cooperation.   I am very disappointed that you have ignored all my emails.  This is causing me stress.  Can
           you now please resolve this legal mater by listing the case for an application to set aside the conviction?  I can then forward my
           documents to the relevant prosecuting authority.

           I await hearing form you in relation to this matter and I thank you in advance for your anticipated co=operation in this matter.

           Yours faithfully




           Simon Cordell















                                                             3]]></page><page Index="5"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->S Cordell Docs._GE_.pdf












               Mr Simon Cordell
               109, Burncroft Avenue
               Enfield
               EN3 7JQ


               03 April 2012



               Dear Mr Cordell,



               Policy Number: L/WST/MTP/0192359
               Reference: Motor Trade Policy


               We have pleasure in enclosing your policy documents.

               These  have  been  issued  in  accordance  with  your  instructions  however  we  recommend  that  you
               thoroughly check the enclosed and advise us immediately should any amendments be required.
               Thank you for entrusting your business with us.


               Yours sincerely,





               Emma Goard (UW)
               Tradex Insurance Company Ltd




























                               Tradex Insurance Company Ltd Victory House, 7 Selsdon Way, London. E14 9GL
                               DX551740, Isle of Dogs 5 Tel 020 7001 9200 Fax 020 7068 7730 www.tradex.com
                             Tradex Insurance Company Limited is authorised and regulated by the Financial Services Authority (no. 202917)
                          Registered in England and Wales no. 2983873 at Victory House, 7 Selsdon Way, London E14 9GL (Doc version 11.6.11)


                                                                   4]]></page><page Index="6"><![CDATA[Premium Advice Note







               Mr Simon Cordell
               109 Burncroft Avenue
               Enfield
               EN3 7JQ

               03 April 2012

               Dear Mr Cordell,

               Policyholder:  Mr Simon Cordell,


               Policy Number:          L/WST/MTP/0192359 - 8
               Policy Type:            Road Risks
               Inception Date:         23 March 2012
               Reason for Issue:       Policy Adjustment
               Effective Date:         23 March 2012

                                                                         Insurance Premium
               Parts / Sections Applicable           Premium Due                             Total Premium Due
                                                                         Tax (6%)
               Policy Total                          £             0.00  £             0.00  £             0.00
                                                     Finance Charges:                        £             0.00
                                                     Document Charges:                       £             0.00
                                                     Service Charges:                        £             0.00
                                                     Total Amount Due:                       £             0.00



               Collection Method: Broker Collected

               Emma Goard (UW)
               Tradex Insurance Company Limited.





















                                  Tradex Insurance Company Ltd Victory House, 7 Selsdon Way, London. E14 9GL
                                 DX551740, Isle of Dogs 5 Tel 020 7001 9200 Fax 020 7068 7730 www.tradex.com


                                Tradex Insurance Company Limited is authorised and regulated by the Financial Services Authority (no. 202917)
                             Registered in England and Wales no. 2983873 at Victory House, 7 Selsdon Way, London E14 9GL (Doc version 1.11.11)


                                                             5]]></page><page Index="7"><![CDATA[Mr Simon Cordell
                109 Burncroft Avenue
                Enfield
                EN3 7JQ                                                                        3 April 2012


                Dear Mr Cordell,



                Re:                                  Your Motor Trade Policy
                Policy Number:                       L/WST/MTP/0192359





                I refer to the above mentioned policy number and your recent communication.

                I enclose a copy of the vehicles declared to Tradex and the Motor Insurance Database.
                Please check the schedule of vehicles carefully to ensure all of the information is correct and if
                amendments are required, please advise us as soon as possible.




                Yours sincerely,






                Emma Goard (UW)
                Tradex Insurance Company Ltd

























                               Tradex Insurance Company Ltd Victory House, 7 Selsdon Way, London. E14 9GL
                               DX551740, Isle of Dogs 5 Tel 020 7001 9200 Fax 020 7068 7730 www.tradex.com
                             Tradex Insurance Company Limited is authorised and regulated by the Financial Services Authority (no. 202917)
                          Registered in England and Wales no. 2983873 at Victory House, 7 Selsdon Way, London E14 9GL (Doc version 15.6.11)


                                                                   6]]></page><page Index="8"><![CDATA[Device  Page 6 of 15


                                              Date Added:  23-Mar-12                                    Tracking


                             Direct                                                                     and

                             Broadsure  23 March 2012  22 February 2013                                 Immobiliser




                             -                Security Req’d:  A                                        Alarm,  D:


                        03 April 2012  Westminster  23664  (24Hrs)  16:53  (24Hrs)  12:00               Device  Tracking







                        Date of Issue:  Agent:  Effective:  Expiry:  Customer Loan:  No                 C:





                                              YOM:
                                                2007

                                                                                                        & Immobiliser
                                                                                                        Alarm
                                              Value:  £0                                                1  Cat


                                        7JQ                                                             Thatcham
                                        EN3  Enfield,  Reg. No:  NA57LDY                                B:





              Motor Trade Vehicle Schedule
                        L/WST/MTP/0192359  Simon Cordell  Mechanical Servicing Overhaul  Avenue,  Burncroft  109  CC/GVW/KW/h:  1149  Security Required Codes:  Standard Manufacturers  A:  Adjustment Issue: Policy















                        Policy Number:  Policyholder:  Occupation/Profession:  Address:  Make/Model: RENAULT CLIO RIPCURL  for  Reason







                                                             7]]></page><page Index="9"><![CDATA[Certificate of Motor Insurance


          Policy No.:               L/WST/MTP/0192359
          Name of Policyholder:     Mr Simon Cordell
          Motor Trade Business:     Buying and Selling, Mechanical / Servicing / Overhauls
          Description of Vehicles:
          1) Any vehicle owned, leased or on hire purchase to Mr Simon Cordell
          2) Any vehicle (mechanically propelled or otherwise) attached to a motor vehicle described in 1 for the purpose of being towed.
          3) Any other motor vehicle held in trust or in the custody or control ofMr Simon Cordell for the purposes of their declared motor trade business.
          But excluding any:
          Steam driven vehicles.
          Motor vehicle transporters which, inclusive of trailer(s), have a carrying capacity of more than 2 vehicles.
          Vehicles owned by Directors, Partners or their Spouses and more specifically insured elsewhere.
          Commercial vehicles with a gross vehicle weight in excess of 3.5 tonnes.
          Coaches and Minibuses other than for sale, service or repair.
          Motorcycle. Quad Bikes.
          Effective time and date of commencement for the purposes of the relevant Road Traffic Acts.
             Operative Date: 16:53 (24 hrs) 23 March 2012     Operative Until: 12:00 (24 hrs) 22 February 2013

          PERSONS ENTITLED TO DRIVE AND LIMITATIONS AS TO USE:
          Name:                                                    Date of Birth:   Use:            DOV:
          Simon Cordell                                            26/01/1981       MT / SD&P       Not Allowed
          Provided that the person holds a licence to drive the vehicle or has held and is not disqualified from holding or obtaining such a licence.
          DEMONSTRATION: Demonstration of a vehicle to any other person provided that person is driving with the permission of the Policyholder and is
          accompanied by any driver named above who is entitled to drive for motor trade purposes.
          LIMITATIONS AS TO USE:
          MT: Use in connection with the declared motor trade business.
          SD&P: Social Domestic and Pleasure use including journeys between the home address and the permanent place of business.
          PBU: Personal Business use in connection with other additional occupation(s).
          DOV: Where shown as allowed, the drivers named above may also drive any other vehicle for social domestic and pleasure purposes only provided
          they have the permission of the owner to do so and the vehicle is taxed, registered and insured in the owner’s name.
          Use by any other person provided that such person is driving with the permission of the Policyholder and is accompanied by any person entitled to
          drive as described above for the purpose of demonstration only.
          Excluding:
          a) Use for hire and reward other than in connection with the motor trade, racing, pacemaking, competitions, rallies, track days, trials or speed tests
          whether on a road, track, off-road, land prepared for such use or the Nurburgring Nordschleife and whether the event is officially organised or
          informally arranged.
          b) Use to secure the release of any motor vehicle which has been seized by or on behalf of any government or public authority which was not the
          property of or in the custody or control of the Policyholder at the time of seizure.



























           I hereby certify that the policy to which this Certificate relates satisfies the requirements of the relevant law applicable in Great Britain, Northern
           Ireland, the Isle of Man, the Isle of Jersey, the Isle of Guernsey and the Isle of Alderney. Please see reverse of Certificate for Social, Domestic and
           Pleasure use in Europe.
                                                              Registered Office: Victory House, 7 Selsdon Way, Isle of Dogs, London E14 9GL
                                                              Registered in England, Ireland and Wales No: 0293873
                                                              Tradex Insurance Company Limited is authorised and regulated by the Financial Services
                                                              Authority (no. 202917)
                                                              Advice to Third Parties:  Nothing in this Certificate affects your right as a Third
                                                              Party to make a claim.
                                                              MID Compliance Enquiries: 020 7959 7542
                                                              Windscreen Cover - Not Included
                               Chief Executive Officer
                               Tradex Insurance Company Limited
                               Authorised Insurers
                                                                   8]]></page><page Index="10"><![CDATA[Motor Trade Policy Schedule
          To be read in conjunction with your
          Policy Booklet

          Policyholder:     Simon Cordell                      Broker / Agent:    Westminster - Broadsure Direct
          Correspondence    109 Burncroft Avenue               Correspondence     4th Floor Argyle Centre York
          Address:          Enfield                            Address:           Street
                            EN3 7JQ                                               Ramsgate
                                                                                  Kent
                                                                                  CT11 9DS
          Policy No:        L/WST/MTP/0192359                  Date of Issue:     03 April 2012
          Reason for Issue:  Policy Adjustment
          Period of Insurance:
          Operative From:    16:53 (24 hrs)         23 March 2012
          Operative Until:   12:00 (24 hrs)         22 February 2013

                                          Covered / Not                      Insurance          Total Premium
          Parts / Sections Applicable                       Premium Due
                                          Covered                            Premium Tax (6%)   Due
          Road Risks                      Covered           £           0.00  £           0.00  £           0.00
          Vehicles at the Trade Premises  Covered           £           0.00  £           0.00  £           0.00
          Public Liability                Not Covered       £           0.00  £           0.00  £           0.00
          Product Liability               Not Covered       £           0.00  £           0.00  £           0.00
          Sales and Service Indemnity
          Employers Liability             Not Covered       £           0.00  £           0.00  £           0.00
          Goods in Transit                Not Covered       £           0.00  £           0.00  £           0.00
          Legal Expenses                  Covered           £       Included  £       Included  £       Included
          Totals                                            £           0.00  £           0.00  £           0.00

          Your premium and policy terms are based on the following activities and vehicle types. Should there be
          significant changes during the period of insurance you must tell us.

                                                 BUSINESS ACTIVITIES

          Declared Business Activities                       Vehicles Traded or Handled
          Buying and Selling:                        25  %   Standard Vehicles:                         100  %
          Importing and Exporting:                    0  %   Sports Vehicles:                             0  %
          Sale / Repair of Salvage Vehicles:          0  %   Imported Vehicles:                           0  %
          Mechanical / Servicing / Overhauls / MOT:  75  %   Classic Cars:                                0  %
          Crash Body Repairs / Spraying:              0  %   Kit Cars / Modified Vehicles:                0  %
          Sale / Fitting of Motor Accessories:        0  %   Motor Cycles:                                0  %
          Valeting / Steam Cleaning:                  0  %   American / Canadian Vehicles:                0  %
          Windscreen Replacement:                     0  %   Commercial Vehicles over 3.5t:               0  %
          Exhaust / Tyre Replacement:                 0  %   Car Transporters more than 2 Vehicles:       0  %
          Recovery Agent:                             0  %   Quad Bikes:                                  0  %
          Repossession Agents:                        0  %   Coaches / Minibuses:                         0  %
          Other:                                      0  %
                                                    100  %                                              100  %

          No Claims Bonus is currently 6 Years protected.








          Date: 03/04/2012                             Page 9 of 15                   Policy Number: L/WST/MTP/0192359
                                 Tradex Insurance Company Ltd Victory House, 7 Selsdon Way, London. E14 9GL
                                 DX551740, Isle of Dogs 5 Tel 020 7001 9200 Fax 020 7068 7730 www.tradex.com


                                Tradex Insurance Company Limited is authorised and regulated by the Financial Services Authority (no. 202917)
                             Registered in England and Wales no. 2983873 at Victory House, 7 Selsdon Way, London E14 9GL (Doc version 1.11.11)


                                                             9]]></page><page Index="11"><![CDATA[Motor Trade Policy Schedule


          Policyholder:      Simon Cordell                           Policy No:      L/WST/MTP/0192359
                                                                     Operative Date:  23 March 2012


                                                      ROAD RISKS



          Cover:                         Comprehensive

                                                    Operative Sections
          Section 1:                     Third Party Liability
          Limit of Indemnity:            Third Party Death or Bodily Injury – Unlimited
                                         Third Party Property Damage - £2,000,000
          Section 2 - Vehicles:          Road Risks  A, B, C, D, E.
          Limits of Indemnity:           Own Vehicles* - £7,500               The vehicle limits stated are the
                                         Customer vehicles - £15,000          maximum indemnity payable for any
                                         *Includes permanently owned and stock vehicles.  one vehicle or claim. They will be
                                                                              automatically reinstated up to four
                                                                              times in any one period of insurance.

          Vehicles Insured:
          1.  Any vehicle owned, leased or on hire purchase to the Policyholder.
          2.  Any vehicle (mechanically propelled or otherwise) attached to a motor vehicle described in 1 &4 for the purposes
              of being towed.
          3.  Any other motor vehicle held in trust or in the custody or control of the Policyholder for the purposes of their
              declared motor trade business.
          4.  Personally owned vehicles which have been declared to us for inclusion on the Motor Insurance Database.

          But Excluding:
          Steam driven vehicles.
          Any vehicle transporter which, inclusive of trailer(s), has a carrying capacity of more than 2 vehicles.
          Vehicles owned by Directors, Partners or their Spouses and more specifically insured elsewhere.
          Commercial vehicles with a gross vehicle weight in excess of 3.5 tonnes.
          Coaches and Minibuses other than for sale, service or repair.
          Motorcycles.
          Quad Bikes.
          Customer Vehicles (mechanically propelled or otherwise) attached to a motor vehicle described in 1 & 4 above for the
          purpose of being towed other than for cover provided under Section 1 – Third Party Liability.


          EXCESS AMOUNTS:
          Section 1 – Third Party Liability.
          £nil
          This will not be applied where an excess has been deducted from a claim under Section 2


          Section 2 – Vehicles, Road Risks  A, B, C, D, E.
          £500 or 10% of the claim whichever is the greater.














             Date: 03/04/2012                           Page 10 of 15               Policy No: L/WST/MTP/0192359


                                                                  10]]></page><page Index="12"><![CDATA[Motor Trade Policy Schedule


          Policyholder:      Simon Cordell                           Policy No:      L/WST/MTP/0192359
                                                                     Operative Date:  23 March 2012


                                             PERSONS ENTITLED TO DRIVE

          Named Driver:                         Date of Birth:  Usage:          DOV:           Personally
                                                                                               Owned Vehicle:
          Simon Cordell                         26/01/1981     MT / SD&P        Not Covered    Covered

                                                LIMITATIONS AS TO USE
          MT:     Use in connection with the declared motor trade business.
          SD&P:   Social Domestic and Pleasure use including journeys between the home address and the permanent place of
                  business.
          PBU:    Personal Business use in connection with declared additional occupation(s).
          DOV:    Driving Other Vehicles.
          Provided that the person holds a licence to drive the vehicle or has held and is not disqualified from holding or
          obtaining such a licence.
          This Policy Excludes:
          a) Use for racing, pacemaking, competitions, rallies, track days, trials or speed tests whether on a road, track, off-road,
          land prepared for such use or the Nurburgring Nordschleife and whether the event is officially organised or informally
          arranged.
          b) Use to secure the release of any motor vehicle which has been seized by or on behalf of any government or public
          authority which was not the property of or in the custody or control of the Policyholder at the time of seizure.














































             Date: 03/04/2012                           Page 11 of 15               Policy No: L/WST/MTP/0192359


                                                            11]]></page><page Index="13"><![CDATA[Motor Trade Policy Schedule


          Policyholder:      Simon Cordell                           Policy No:      L/WST/MTP/0192359
                                                                     Operative Date:  23 March 2012

                                           PERMANENTLY OWNED VEHICLES

          Note: to comply with Motor Insurance Database (MID) requirements you must advise us immediately when you acquire or
          dispose of a vehicle.
          Security Required    A: Manufacturers    B: Thatcham Cat 1    C: Tracking Device  D: Alarm, Immobiliser
          Codes:               Standard            Alarm & Immobiliser                      and Tracking Device
          Make/ Model:                   CC / GVW Reg No:     YOM:   Value:    Customer Security    Date
                                         / KW/h:                               Loan:      Req’d:    Added:
          RENAULT CLIO RIPCURL           1149      NA57LDY    2007   Trade     No         A         23/03/2012
































































             Date: 03/04/2012                           Page 12 of 15               Policy No: L/WST/MTP/0192359


                                                                  12]]></page><page Index="14"><![CDATA[Motor Trade Policy Schedule


          Policyholder:      Simon Cordell                           Policy No:      L/WST/MTP/0192359
                                                                     Operative Date:  23 March 2012


                                             EXTENSIONS TO ROAD RISKS

           1  Driving Other Vehicles – Not Covered .

           2  Windscreen - Not Covered.

           3  Demonstration - Driving by unnamed prospective purchasers - Third Party Only Accompanied.

           4  Customer Loan Vehicles - Not Covered.
           5  Loss of use of customer’s vehicles - Not Covered.

           6  Vehicles in the custody or control of Subcontractors – Not Covered.





                                          VEHICLES AT THE TRADE PREMISES

          Risk Address:      109 Burncroft Avenue, Enfield, EN3 7JQ
          Location:          Home Address
          Cover:             All Risks
                                                    Operative Sections

          Section 2 – Vehicles: B – Trade Premises A,B,C,D & E


          Limits of Indemnity:                       £           7,500  For any one owned vehicle.*
                                                                        *Includes permanently owned and stock vehicles.
                                                     £          15,000  For any one customer vehicle.
          Excess:            Excess £500 for each and every loss.

          Endorsements Applicable to this Section: None


          Storage Information
          Alarmed Building:                         0  %      Non Alarmed Building:                   0   %
          Locked Yard Under 24hr Guard:             0  %      Locked Yard:                            0   %
          Open Site:                                0  %      Home Address:                         100   %




















             Date: 03/04/2012                           Page 13 of 15               Policy No: L/WST/MTP/0192359


                                                            13]]></page><page Index="15"><![CDATA[Motor Trade Policy Schedule


          Policyholder:      Simon Cordell                           Policy No:      L/WST/MTP/0192359
                                                                     Operative Date:  23 March 2012


                                                   LEGAL LIABILITIES




          Declared Motor Trade Business:                   Buying and Selling, Mechanical / Servicing / Overhauls /
                                                           MOT

          Declared Wages:                                  £      Not Declared

          Declared Turnover:                               £      Not Declared



          PUBLIC LIABILITY including costs and expenses:        Not Requested
          Limit of Indemnity:                              £                0  Any one occurrence and unlimited in
                                                                               any one period of insurance.
          Excess £500 each and every loss for damage to third party property.
          Optional extensions:
          1 Extension of territorial limits.                    Not Requested
          2 Damage to leased or rented premises.                Not Requested
          3 Tools of trade.                                     Not Requested
          4 Application of heat at the trade premises.          Not Requested
          5 Use of spray painting equipment at the trade premises.  Not Requested
          6 Application of heat away from the trade premises.   Not Requested

          PRODUCT LIABILITY AND SALES AND SERVICE               Not Requested
          INDEMNITY:
          Limit(s) of Indemnity:                           £                0  Any one occurrence and in all in any
                                                                               one period of insurance.
          Excess £500 each and every loss for damage to third party property.
          Optional extensions:
          Merchantable Quality:                                 Not Requested
          Extension of territorial limits.                      Not Requested
          Excess £500 each and every loss.


          EMPLOYERS LIABILITY:                                  Not Requested
          Limit of Indemnity:                              £                0  Any one occurrence.
          Extensions:
          Injury to working Partners/Proprietors:               Not Requested
          Optional Extensions:
          Extension of territorial limits.                      Not Requested

















             Date: 03/04/2012                           Page 14 of 15               Policy No: L/WST/MTP/0192359


                                                                  14]]></page><page Index="16"><![CDATA[Motor Trade Policy Schedule


          Policyholder:      Simon Cordell                            Policy No:      L/WST/MTP/0192359
                                                                      Operative Date:  23 March 2012



                                                    LEGAL EXPENSES

          Operative Clauses:
          1: Uninsured Loss Recovery.
          2: Personal Injury.
          3: Motoring Prosecutions.
          4: Contract.
          Indemnity limits applicable are shown in your policy booklet.

































































             Date: 03/04/2012                           Page 15 of 15               Policy No: L/WST/MTP/0192359

                                                            15]]></page><page Index="17"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ Simon Cordell Court case .msg





          From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
          To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
          Sent: 27 February 2013 12:58:23
          Subject: RE: Simon Cordell Court case

          Hello

          Again I am writing to get the case below reopened, I have emailed as you can see below and I still have heard nothing about this case.
          After a call that was made today I have been given a next email to send this email to in the hope that it can be dealt with.

          Please read the below emails and can you please reply to say you have got this email.

          Many Thanks

          Mr Simon Cordell


          From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
          Sent: 09 January 2013 13:20
          To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
          Subject: RE: RE: Simon Cordell Court case

          To Whom It May Concern:

          I sent an email on the 21/12/2012 about a case below, I have not heard anything about this email. Please can you confirm you have got
          the email with a reply to this email so that I know this matter is being looked into.


          Many Thanks


          Mr Simon Cordell


          From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
          Sent: 21 December 2012 16:47
          To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
          Subject: RE: Simon Cordell Court case

          To Whom It May Concern:

          I am writing this email after a call I made to the court about a case that was heard about no insurance which the outcome was 6 points
          on my driving licence and a £700 fine.

          My Name and address is below

          Mr Simon Cordell
          23 Byron terrace
          Edmonton
          London
          N9 7DG

          The problem I have with this is yes I was pulled up by the police and was asked to bring my insurance to a police station which I did do,
          but it seem the police had given me the wrong form so the police station would not accept me to give them my insurance documents
          and said it would need to go to court, I have never heard anything about this until I got a letter from DVLA saying I had to send my
          driving licence back to them, I called DVLA to be told that there was a court case which was heard and that I been given 6 points so
          needed to send my driving licence to them to get these points added,
          I explained to them that I did not know about any court date and that I did in fact have insurance to drive on the day the police pulled me
          over.


                                                                  16]]></page><page Index="18"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ Simon Cordell Court case .msg





           DVLA give me the court information to contract the court which I did and was told I need to put in that I did not know about the court
           date. I called Enfield court and was told that I need to write a letter to them which I have done but as of today’s date 21/12/2012 I have
           not heard anything back from them.

           Today 21/12/2012 I got a next letter from DVLA saying that my driving licence was going to be revoked on the 22/12/2012 again I made a
           call to them which they have put a next 28 days onto the date that they will revoke my driving licence, I have also made a next call to
           the court and it seems I was given the wrong information and it should have asked for the case to be reopened which I am doing now by
           send you this email.

           Please could you reopen the case so that I can indeed show the court I do in fact have insurance to have been driving on the date I was
           pulled by the police, and as I said on the phone to the court person I speak to today I did not know about any dates for court before I got
           the letter from DVLA.

           I will enclose in this email my insurance documents so you can see in fact I was insurance, and could you please send me a new date
           to go to court to prove this.


           Many Thanks

           Mr Simon Cordell

























































                                                            17]]></page><page Index="19"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ Simon Cordell Court case _001.msg




          From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
          To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
          Sent: 27 February 2013 12:58:23
          Subject: RE: Simon Cordell Court case


          Hello

          Again I am writing to get the case below reopened, I have emailed as you can see below and I still have heard nothing about this case.
          After a call that was made today I have been given a next email to send this email to in the hope that it can be dealt with.

          Please read the below emails and can you please reply to say you have got this email.

          Many Thanks

          Mr Simon Cordell


          From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
          Sent: 09 January 2013 13:20
          To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
          Subject: RE: RE: Simon Cordell Court case

          To Whom It May Concern:

          I sent an email on the 21/12/2012 about a case below, I have not heard anything about this email. Please can you confirm you have got
          the email with a reply to this email so that I know this matter is being looked into.


          Many Thanks


          Mr Simon Cordell



          From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
          Sent: 21 December 2012 16:47
          To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
          Subject: RE: Simon Cordell Court case

          To Whom It May Concern:

          I am writing this email after a call I made to the court about a case that was heard about no insurance which the outcome was 6 points
          on my driving licence and a £700 fine.

          My Name and address is below

          Mr Simon Cordell
          23 Byron terrace
          Edmonton
          London
          N9 7DG

          The problem I have with this is yes I was pulled up by the police and was asked to bring my insurance to a police station which I did do,
          but it seem the police had given me the wrong form so the police station would not accept me to give them my insurance documents
          and said it would need to go to court, I have never heard anything about this until I got a letter from DVLA saying I had to send my
          driving licence back to them, I called DVLA to be told that there was a court case which was heard and that I been given 6 points so
          needed to send my driving licence to them to get these points added,
          I explained to them that I did not know about any court date and that I did in fact have insurance to drive on the day the police pulled me
          over.


                                                                  18]]></page><page Index="20"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ Simon Cordell Court case _001.msg




             DVLA give me the court information to contract the court which I did and was told I need to put in that I did not know about the court
             date. I called Enfield court and was told that I need to write a letter to them which I have done but as of today’s date 21/12/2012 I have
             not heard anything back from them.

             Today 21/12/2012 I got a next letter from DVLA saying that my driving licence was going to be revoked on the 22/12/2012 again I made a
             call to them which they have put a next 28 days onto the date that they will revoke my driving licence, I have also made a next call to
             the court and it seems I was given the wrong information and it should have asked for the case to be reopened which I am doing now by
             send you this email.

             Please could you reopen the case so that I can indeed show the court I do in fact have insurance to have been driving on the date I was
             pulled by the police, and as I said on the phone to the court person I speak to today I did not know about any dates for court before I got
             the letter from DVLA.

             I will enclose in this email my insurance documents so you can see in fact I was insurance, and could you please send me a new date
             to go to court to prove this.


             Many Thanks

             Mr Simon Cordell























































                                                            19]]></page><page Index="21"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ RE_ Simon Cordell Court case .msg




           From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
           To: 'gl-thames.mcenq@hmcts.gsl.gov.uk'
           Sent: 27 February 2013 12:19:08
           Subject: RE: RE: Simon Cordell Court case


           Hello

           Again I am writing to get the case below reopened, I have emailed as you can see below and I still have heard nothing about this case.
           After a call that was made today I have been given a next email to send this email to in the hope that it can be dealt with.

           Please read the below emails and can you please reply to say you have got this email.

           Many Thanks

           Mr Simon Cordell


           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 09 January 2013 13:20
           To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
           Subject: RE: RE: Simon Cordell Court case

           To Whom It May Concern:

           I sent an email on the 21/12/2012 about a case below, I have not heard anything about this email. Please can you confirm you have got
           the email with a reply to this email so that I know this matter is being looked into.


           Many Thanks


           Mr Simon Cordell



           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 21 December 2012 16:47
           To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
           Subject: RE: Simon Cordell Court case

           To Whom It May Concern:

           I am writing this email after a call I made to the court about a case that was heard about no insurance which the outcome was 6 points
           on my driving licence and a £700 fine.

           My Name and address is below

           Mr Simon Cordell
           23 Byron terrace
           Edmonton
           London
           N9 7DG

           The problem I have with this is yes I was pulled up by the police and was asked to bring my insurance to a police station which I did do,
           but it seem the police had given me the wrong form so the police station would not accept me to give them my insurance documents
           and said it would need to go to court, I have never heard anything about this until I got a letter from DVLA saying I had to send my
           driving licence back to them, I called DVLA to be told that there was a court case which was heard and that I been given 6 points so
           needed to send my driving licence to them to get these points added,
           I explained to them that I did not know about any court date and that I did in fact have insurance to drive on the day the police pulled me
           over.


                                                                  20]]></page><page Index="22"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ RE_ Simon Cordell Court case .msg




             DVLA give me the court information to contract the court which I did and was told I need to put in that I did not know about the court
             date. I called Enfield court and was told that I need to write a letter to them which I have done but as of today’s date 21/12/2012 I have
             not heard anything back from them.

             Today 21/12/2012 I got a next letter from DVLA saying that my driving licence was going to be revoked on the 22/12/2012 again I made a
             call to them which they have put a next 28 days onto the date that they will revoke my driving licence, I have also made a next call to
             the court and it seems I was given the wrong information and it should have asked for the case to be reopened which I am doing now by
             send you this email.

             Please could you reopen the case so that I can indeed show the court I do in fact have insurance to have been driving on the date I was
             pulled by the police, and as I said on the phone to the court person I speak to today I did not know about any dates for court before I got
             the letter from DVLA.

             I will enclose in this email my insurance documents so you can see in fact I was insurance, and could you please send me a new date
             to go to court to prove this.


             Many Thanks

             Mr Simon Cordell























































                                                            21]]></page><page Index="23"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ RE_ Simon Cordell Court case _001.msg




           From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
           To: 'gl-thamesmcenq@hmcts.gsl.gov.uk'
           Sent: 27 February 2013 12:22:08
           Subject: RE: RE: Simon Cordell Court case





           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 27 February 2013 12:19
           To: 'gl-thames.mcenq@hmcts.gsl.gov.uk'
           Subject: RE: RE: Simon Cordell Court case

           Hello

           Again I am writing to get the case below reopened, I have emailed as you can see below and I still have heard nothing about this case.
           After a call that was made today I have been given a next email to send this email to in the hope that it can be dealt with.

           Please read the below emails and can you please reply to say you have got this email.

           Many Thanks

           Mr Simon Cordell


           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 09 January 2013 13:20
           To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
           Subject: RE: RE: Simon Cordell Court case

           To Whom It May Concern:

           I sent an email on the 21/12/2012 about a case below, I have not heard anything about this email. Please can you confirm you have got
           the email with a reply to this email so that I know this matter is being looked into.


           Many Thanks


           Mr Simon Cordell



           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 21 December 2012 16:47
           To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
           Subject: RE: Simon Cordell Court case

           To Whom It May Concern:

           I am writing this email after a call I made to the court about a case that was heard about no insurance which the outcome was 6 points
           on my driving licence and a £700 fine.

           My Name and address is below

           Mr Simon Cordell
           23 Byron terrace
           Edmonton
           London



                                                                  22]]></page><page Index="24"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ RE_ Simon Cordell Court case _001.msg



             N9 7DG

             The problem I have with this is yes I was pulled up by the police and was asked to bring my insurance to a police station which I did do,
             but it seem the police had given me the wrong form so the police station would not accept me to give them my insurance documents
             and said it would need to go to court, I have never heard anything about this until I got a letter from DVLA saying I had to send my
             driving licence back to them, I called DVLA to be told that there was a court case which was heard and that I been given 6 points so
             needed to send my driving licence to them to get these points added,
             I explained to them that I did not know about any court date and that I did in fact have insurance to drive on the day the police pulled me
             over.

             DVLA give me the court information to contract the court which I did and was told I need to put in that I did not know about the court
             date. I called Enfield court and was told that I need to write a letter to them which I have done but as of today’s date 21/12/2012 I have
             not heard anything back from them.

             Today 21/12/2012 I got a next letter from DVLA saying that my driving licence was going to be revoked on the 22/12/2012 again I made a
             call to them which they have put a next 28 days onto the date that they will revoke my driving licence, I have also made a next call to
             the court and it seems I was given the wrong information and it should have asked for the case to be reopened which I am doing now by
             send you this email.

             Please could you reopen the case so that I can indeed show the court I do in fact have insurance to have been driving on the date I was
             pulled by the police, and as I said on the phone to the court person I speak to today I did not know about any dates for court before I got
             the letter from DVLA.

             I will enclose in this email my insurance documents so you can see in fact I was insurance, and could you please send me a new date
             to go to court to prove this.


             Many Thanks

             Mr Simon Cordell












































                                                            23]]></page><page Index="25"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ Simon Cordell Court case _002.msg





           From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
           To: ''gl-thamesmclist@hmcts.gsl.gov.uk'
           Sent: 27 February 2013 12:56:42
           Subject: RE: Simon Cordell Court case

           Hello

           Again I am writing to get the case below reopened, I have emailed as you can see below and I still have heard nothing about this case.
           After a call that was made today I have been given a next email to send this email to in the hope that it can be dealt with.

           Please read the below emails and can you please reply to say you have got this email.

           Many Thanks

           Mr Simon Cordell

           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 09 January 2013 13:20
           To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
           Subject: RE: RE: Simon Cordell Court case

           To Whom It May Concern:

           I sent an email on the 21/12/2012 about a case below, I have not heard anything about this email. Please can you confirm you have got
           the email with a reply to this email so that I know this matter is being looked into.


           Many Thanks


           Mr Simon Cordell


           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 21 December 2012 16:47
           To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
           Subject: RE: Simon Cordell Court case

           To Whom It May Concern:

           I am writing this email after a call I made to the court about a case that was heard about no insurance which the outcome was 6 points
           on my driving licence and a £700 fine.

           My Name and address is below

           Mr Simon Cordell
           23 Byron terrace
           Edmonton
           London
           N9 7DG

           The problem I have with this is yes I was pulled up by the police and was asked to bring my insurance to a police station which I did do,
           but it seem the police had given me the wrong form so the police station would not accept me to give them my insurance documents
           and said it would need to go to court, I have never heard anything about this until I got a letter from DVLA saying I had to send my
           driving licence back to them, I called DVLA to be told that there was a court case which was heard and that I been given 6 points so
           needed to send my driving licence to them to get these points added,
           I explained to them that I did not know about any court date and that I did in fact have insurance to drive on the day the police pulled me
           over.

                                                                  24]]></page><page Index="26"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ Simon Cordell Court case _002.msg




             DVLA give me the court information to contract the court which I did and was told I need to put in that I did not know about the court
             date. I called Enfield court and was told that I need to write a letter to them which I have done but as of today’s date 21/12/2012 I have
             not heard anything back from them.

             Today 21/12/2012 I got a next letter from DVLA saying that my driving licence was going to be revoked on the 22/12/2012 again I made a
             call to them which they have put a next 28 days onto the date that they will revoke my driving licence, I have also made a next call to
             the court and it seems I was given the wrong information and it should have asked for the case to be reopened which I am doing now by
             send you this email.

             Please could you reopen the case so that I can indeed show the court I do in fact have insurance to have been driving on the date I was
             pulled by the police, and as I said on the phone to the court person I speak to today I did not know about any dates for court before I got
             the letter from DVLA.

             I will enclose in this email my insurance documents so you can see in fact I was insurance, and could you please send me a new date
             to go to court to prove this.


             Many Thanks

             Mr Simon Cordell























































                                                            25]]></page><page Index="27"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ Simon Cordell Court case _003.msg




           From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
           To: 'gl-thamesmcenq@hmcts.gsl.gov.uk'
           Sent: 27 February 2013 12:54:35
           Subject: RE: Simon Cordell Court case


           Hello

           Again I am writing to get the case below reopened, I have emailed as you can see below and I still have heard nothing about this case.
           After a call that was made today I have been given a next email to send this email to in the hope that it can be dealt with.

           Please read the below emails and can you please reply to say you have got this email.

           Many Thanks

           Mr Simon Cordell


           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 09 January 2013 13:20
           To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
           Subject: RE: RE: Simon Cordell Court case

           To Whom It May Concern:

           I sent an email on the 21/12/2012 about a case below, I have not heard anything about this email. Please can you confirm you have got
           the email with a reply to this email so that I know this matter is being looked into.


           Many Thanks


           Mr Simon Cordell



           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 21 December 2012 16:47
           To: 'gl-thames.mclist@hmcts.gsl.gov.uk'
           Subject: RE: Simon Cordell Court case

           To Whom It May Concern:

           I am writing this email after a call I made to the court about a case that was heard about no insurance which the outcome was 6 points
           on my driving licence and a £700 fine.

           My Name and address is below

           Mr Simon Cordell
           23 Byron terrace
           Edmonton
           London
           N9 7DG

           The problem I have with this is yes I was pulled up by the police and was asked to bring my insurance to a police station which I did do,
           but it seem the police had given me the wrong form so the police station would not accept me to give them my insurance documents
           and said it would need to go to court, I have never heard anything about this until I got a letter from DVLA saying I had to send my
           driving licence back to them, I called DVLA to be told that there was a court case which was heard and that I been given 6 points so
           needed to send my driving licence to them to get these points added,
           I explained to them that I did not know about any court date and that I did in fact have insurance to drive on the day the police pulled me
           over.


                                                                  26]]></page><page Index="28"><![CDATA[Wrongful conviction and request to set aside the conviction and re-open the case->RE_ Simon Cordell Court case _003.msg




             DVLA give me the court information to contract the court which I did and was told I need to put in that I did not know about the court
             date. I called Enfield court and was told that I need to write a letter to them which I have done but as of today’s date 21/12/2012 I have
             not heard anything back from them.

             Today 21/12/2012 I got a next letter from DVLA saying that my driving licence was going to be revoked on the 22/12/2012 again I made a
             call to them which they have put a next 28 days onto the date that they will revoke my driving licence, I have also made a next call to
             the court and it seems I was given the wrong information and it should have asked for the case to be reopened which I am doing now by
             send you this email.

             Please could you reopen the case so that I can indeed show the court I do in fact have insurance to have been driving on the date I was
             pulled by the police, and as I said on the phone to the court person I speak to today I did not know about any dates for court before I got
             the letter from DVLA.

             I will enclose in this email my insurance documents so you can see in fact I was insurance, and could you please send me a new date
             to go to court to prove this.


             Many Thanks

             Mr Simon Cordell























































                                                            27]]></page><page Index="29"><![CDATA[From:                              Miller, Joanne <joanne.miller@hmcts.gsi.gov.uk>
             Sent:                               24 July 2013 11:48
             To:                                   'lorraine32@blueyonder.co.uk'
             Subject:                          re open matter

             Dear Mr Cordell,
               Thank you for your email of today in relation to your case being re opened.  I have checked our system and have seen that the matter
             was re listed on the 22.07.13 and on that date the conviction and sentence that was imposed on the 14.11.12 has been set aside and
             the endorsement on your driving licence will be removed, also any financial penalty imposed will be removed and no money will be owed
             my you.

             Hope this information helps you.

             Joanne Miller
             East London Magistrates' Court
             Thames, Stratford and Waltham Forest
             Email joanne.miller@hmcts.gsi.gov.uk




             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.

             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.
             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified
             virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.





























                                                                  28]]></page><page Index="30"><![CDATA[From:                              Miller, Joanne <joanne.miller@hmcts.gsi.gov.uk>
           Sent:                               24 July 2013 12:33
           To:                                   'Lorraine Cordell'
           Subject:                          RE: re open matter

           Mr Cordell
            There are some cases where the person involved in the re opening matter does not need to attend court but in all cases people should
           be informed of the date of hearing, not sure this was not done in this case, but as long as the outcome was right for you, I am pleased
           to hear that.

           regards

           Joanne Miller
           East London Magistrates' Court
           Thames, Stratford and Waltham Forest
           Email joanne.miller@hmcts.gsi.gov.uk

           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 24 July 2013 12:27
           To: Miller, Joanne
           Subject: RE: re open matter

           Dear Miller, Joanne

           Thank you for the reply in this matter we were not aware the case had been listed for the 22/07/2013, But the outcome the court has
           made is correct.

           Once again thank you for the update in this matter.

           Mr. Simon Cordell


           From: Miller, Joanne [mailto:joanne.miller@hmcts.gsi.gov.uk]
           Sent: 24 July 2013 11:48
           To: 'lorraine32@blueyonder.co.uk'
           Subject: re open matter

           Dear Mr Cordell,
             Thank you for your email of today in relation to your case being re opened.  I have checked our system and have seen that the matter
           was re listed on the 22.07.13 and on that date the conviction and sentence that was imposed on the 14.11.12 has been set aside and
           the endorsement on your driving licence will be removed, also any financial penalty imposed will be removed and no money will be owed
           my you.

           Hope this information helps you.

           Joanne Miller
           East London Magistrates' Court
           Thames, Stratford and Waltham Forest
           Email joanne.miller@hmcts.gsi.gov.uk




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                                                            29]]></page><page Index="31"><![CDATA[Internet e-mail is not a secure medium. Any reply to this message
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          This e-mail (whether you are the sender or the recipient) may be
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          The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
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          This e-mail (and any attachment) is intended only for the attention of
          the addressee(s). Its unauthorised use, disclosure, storage or copying
          is not permitted. If you are not the intended recipient, please destroy all
          copies and inform the sender by return e-mail.

          Internet e-mail is not a secure medium. Any reply to this message
          could be intercepted and read by someone else. Please bear that in
          mind when deciding whether to send material in response to this message
          by e-mail.

          This e-mail (whether you are the sender or the recipient) may be
          monitored, recorded and retained by the Ministry of Justice. E-mail
          monitoring / blocking software may be used, and e-mail content may be
          read at any time. You have a responsibility to ensure laws are not
          broken when composing or forwarding e-mails and their contents.
          The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by
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                                                                  30]]></page><page Index="32"><![CDATA[FW: RE: Simon Cordell ->Van-reciept-10-11-2013.jpg




           From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
           Sent:                               15 November 2013 13:57
           To:                                   'martinjenkin@broadsuredirect.com'
           Subject:                          FW: RE: Simon Cordell
           Attachments:                 Van‐reciept‐10‐11‐2013.jpg

           Dear martin

           After a next call and talking to oily he asked me to send over the receipt of me buying the van please see attached scan. I am waiting
           for the new logbook to come from DVLA.

           Simon


           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 15 November 2013 13:07
           To: 'martinjenkin@broadsuredirect.com'
           Subject: RE: Simon Cordell

           Dear Martin

           Today the 15/11/13 I made a call to be able to speak to you with regard to what happened yesterday the 14/11/2013 with the police. I
           have talked to Oilly today and he asked me to write this email to you as they are thinking of closing my insurance policy.


           Yesterday I went for a meeting with the owner of a night club for a future job position the meeting was set for 14.00 hours..

           I drove down for my meeting and got there at around 13.00 hours there were some police at the road side doing stops on cars etc, as I
           drove pass and pulled over to park by the night club, my friend who was with me got out of the van to get some drinks and food while I
           waited in the van, as I got to the club early for my meeting.

           The police that were doing the stops came up to me,  they told me they wanted to do some checks on the van I was sitting in, I asked
           why and they told me under the road traffic act.

           I then passed the police my insurance policy for them to go over,  the police officer also asked me why I had stopped there.

           I explained to him I had a meeting in the night club that we were outside, as it was due to open to the public in 1 month time to secure
           my future position there. While I was there I was also planning on asking if there were any painting jobs, I explained all this to the police
           officer I was talking to.

           The police looked inside the van and clearly saw it was empty and that there was also no signs on the van showing it to be a company
           van. But the police officer was still unhappy. He talked to yourselves as the insurance company on the phone and was told I was not
           insured, at what point I called you myself as my insurance company as I knew I was insured.  I explained the situation to yourselves to
           be told I was covered for commuting to work, social and domestic, as well as motor trade, but not for carriage of goods for a company,
           which did not matter as my van was empty and still is whilst being in the police impound.

           I am putting in a complaint to the independent complaints commission in regards to the unlawful seizure of my vehicle.

           Further to this would it please be possible to find out the status of my insurance policy and the reasons as to why I have been told you
           are in the process of closing my policy.

           Yours sincerely

           Mr simon cordell





                                                            31]]></page><page Index="33"><![CDATA[FW: RE: Simon Cordell ->Van-reciept-10-11-2013.jpg




























































































                                                                  32]]></page><page Index="34"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
           Sent:                               22 November 2013 14:24
           To:                                   'martinjenkin@broadsuredirect.com'
           Subject:                          RE: RE: Simon Cordell
           Attachments:                 Police‐Meno.pdf; Police complaint.doc; CX52JRZ‐Mid‐database.png

           Hello Martin

           After the call you made today and talked to myself Miss Lorraine Cordell I am sending over the information you asked for. I do feel also
           that KMG asking to speak to the police office is in breach of my data protection but I will be willing to write and allow them to do this.
            As I said to KMG yesterday on a phone that was made to them when I talked to Kelly Tilley I have not been found guilty at a court of
           law for not having no insurance and it is for a court of law to find me guilty not a police officer who thinks I done something when I have
           not.
           Even if KGM does speak to the police office he will still say what he feels and that is not a fact that I am guilty of anything. To be found
           guilty it would have to be done in front of a judge.

           Also Martin as you said on the phone today when you in fact talked to the police on that day not once did they say I had anything in my
           van that would void my insurance, and in fact I believe at this stage if the police did in fact have proof they would have said to you that
           my van was full of things which is not the case.

           I would like to also know if my insurance is going to carry on while this matter is addressed or if it will be closed down on the 27/11/2013
           as the letter says that KGM have sent me. And if KMG is going to close down my policy I would like full written conditions of what part
           of my policy I have broken.

           As for the letter of complain that will be going to the police Simon still has not fully read over it to make sure there is no errors or
           anything else that needs adding but it does go into details as to what went on, it is only for use by yourself and  KGM to read only.

           Also as I said on the phone to you today the police are also telling me that the 3 times that my vehicles were seized and I had to pay
           for them to be taken out of the compound, I will need to claim this back from my insurance company as they had not done there job and
           put them on the database so they are at fault not the police.

           You said to me today that KGM are looking into this as they are on the database and it should show up to the police that I am in fact
           insured. This has not been the case for me and I have suffered badly due to this and this is the reason I have to carry my insurance
           policy at all times so when I get pulled over by the police I can show them my documents, as the police say it does not show up as I
           am insured, this is also the reason the insurance company have had so many calls from the police to asked if I am insured or not since
           my policy started.

           Could you please send me proof that the vehicles where on the database so I can put the claim in to the police to get my money back
           for the times my vehicles were seized.  As at this stage I do not want to have to put a freedom of information act into yourselves or the
           police to the amount of times that the police have in fact had to call my insurance company to see if I was insured due to the police
           saying I was not insured..

           I have always been very happy with Broadsure Direct that is why I have still use them and would like my insurance to carry on under
           them.



           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 15 November 2013 13:57
           To: 'martinjenkin@broadsuredirect.com'
           Subject: FW: RE: Simon Cordell

           Hi Martin

           Can you let me know by email if I am going to still have insurance as from the 27/11/2013 please, I got a letter saying my insurance will
           be closed from the 27/11/2013, and I cannot see the reason for this as I have done nothing wrong.

           Many Thanks

           Simon Cordell

                                                            33]]></page><page Index="35"><![CDATA[From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
          Sent: 15 November 2013 13:57
          To: 'martinjenkin@broadsuredirect.com'
          Subject: FW: RE: Simon Cordell

          Dear martin

          After a next call and talking to oily he asked me to send over the receipt of me buying the van please see attached scan. I am waiting
          for the new logbook to come from DVLA.

          Simon


          From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
          Sent: 15 November 2013 13:07
          To: 'martinjenkin@broadsuredirect.com'
          Subject: RE: Simon Cordell

          Dear Martin

          Today the 15/11/13 I made a call to be able to speak to you with regard to what happened yesterday the 14/11/2013 with the police. I
          have talked to Oilly today and he asked me to write this email to you as they are thinking of closing my insurance policy.


          Yesterday I went for a meeting with the owner of a night club for a future job position the meeting was set for 14.00 hours..

          I drove down for my meeting and got there at around 13.00 hours there were some police at the road side doing stops on cars etc, as I
          drove pass and pulled over to park by the night club, my friend who was with me got out of the van to get some drinks and food while I
          waited in the van, as I got to the club early for my meeting.

          The police that were doing the stops came up to me,  they told me they wanted to do some checks on the van I was sitting in, I asked
          why and they told me under the road traffic act.

          I then passed the police my insurance policy for them to go over,  the police officer also asked me why I had stopped there.

          I explained to him I had a meeting in the night club that we were outside, as it was due to open to the public in 1 month time to secure
          my future position there. While I was there I was also planning on asking if there were any painting jobs, I explained all this to the police
          officer I was talking to.

          The police looked inside the van and clearly saw it was empty and that there was also no signs on the van showing it to be a company
          van. But the police officer was still unhappy. He talked to yourselves as the insurance company on the phone and was told I was not
          insured, at what point I called you myself as my insurance company as I knew I was insured.  I explained the situation to yourselves to
          be told I was covered for commuting to work, social and domestic, as well as motor trade, but not for carriage of goods for a company,
          which did not matter as my van was empty and still is whilst being in the police impound.

          I am putting in a complaint to the independent complaints commission in regards to the unlawful seizure of my vehicle.

          Further to this would it please be possible to find out the status of my insurance policy and the reasons as to why I have been told you
          are in the process of closing my policy.

          Yours sincerely

          Mr simon cordell





                                                                  34]]></page><page Index="36"><![CDATA[RE: RE: Simon Cordell ->Police-Meno.pdf                                                                                    RE: RE: Simon Cordell ->Police complaint.doc
                                                                                                                                                                                                               RE: RE: Simon Cordell ->Police complaint.doc





                                                                                                                                        I am writing this complaint about the 14/10/2013 when I was going to a meeting with an owner of
                                                                                                                                        a night club for a future job position the meeting was set for 14.00 hours at Brixton Hill SW2 1QZ.

                                                                                                                                        When I got to Brixton Hill SW2 1QZ there were some police on the road side doing some stops of
                                                                                                                                        cars etc, I drove pass them and parked up just in front of them.

                                                                                                                                        My friend who was with me got out of my van and went to buy some drinks and food while I
                                                                                                                                        waited in the van.

                                                                                                                                        Then next thing a police officer come to my van and said to me he waited to do some checks on
                                                                                                                                        my van I asked him the reason for this the police officer replied under the road traffic act he also
                                                                                                                                        asked me the reason why I had stopped there as I was passing him my insurance documents.

                                                                                                                                        I explained to him I had a meeting in the night club that we were outside, as it was due to open to
                                                                                                                                        the public in 1 month time to secure my future position there. While I was there I was also
                                                                                                                                        planning on asking if there were any painting jobs, I explained all this to the police officer I was
                                                                                                                                        talking to.

                                                                                                                                        The police officer made a call to my insurance company and he then replied to me they are
                                                                                                                                        saying that I was not insured, at this I was very shocked and started to make a call to my Mother
                                                                                                                                        to ask her to call my insurance company to speak about why they was saying I was not
                                                                                                                                        insurance. She is fact talked to a person called Martin who took Simons Number and said he
                                                                                                                                        would call him. Martin did call and I explained to him what was going on and he told me I was
                                                                                                                                        insured and also talked to the police office and told him that I was insured. The police talked on
                                                                                                                                        the phone more then once and was told I was in fact insured to drive my van.

                                                                                                                                        The police officer was still not happy and now told me that I was using my Van for work which I
                                                                                                                                        told him that was not the case and that I was here for a meeting, I told the police officer to look in
                                                                                                                                        my van and see if there were any working tools inside it. The police officer saw this was not the
                                                                                                                                        case as the van was empty.

                                                                                                                                        By this time a next police officer had come to the other police officer and I started to talk to him I
                                                                                                                                        explained what was going on and what the other officer was saying that I was using my Van to
                                                                                                                                        work in, which was not the case and I told him also to look in the van and see if there were any
                                                                                                                                        working tools in there. I even showed him a business card I had got made up to give out to
                                                                                                                                        people in the hope of work. Which the police officer put in his own wallet to keep for himself.

                                                                                                                                        At this the other officer over heard me and the other officer talking about the business card and
                                                                                                                                        then used this to say that I had in fact been working and this is why he was going to seize my
                                                                                                                                        van. I told him that where is the print bushes and print in my van as this is what was on the
                                                                                                                                        business card it was a printers business card. The officer then said why have you got paint of
                                                                                                                                        your jeans I told him that I did not have money to buy new jeans and that was why I was looking
                                                                                                                                        for work to try and better myself. I also told the office to go into the property where I was due to
                                                                                                                                        go for a meeting, and ask them if I was working there. He refused to do this. I still feel as if there
                                                                                                                                        is a big issue here I am allowed to drive to a meeting and park there as long as I am not carrying
                                                                                                                                        goods for a company which I was not and that could clearly be seen my van was empty so how
                                                                                                                                        anyone can think I am doing anything wrong is beyond me.

                                                                                                                                        The police officer did not want to hear anything I had to say and was looking for any reason from
                                                                                                                                        the start to arrest me or seize my van this was his aim from the start.

                                                                                                                                        It did not matter that the insurance company told him I was insured, the only thing I would not be
                                                                                                                                        insured for were if I was to use my van as a tool for carriage of goods for any company which was
                                                                                                                                        clearly not the case as my van was empty.








                                                            35]]></page><page Index="37"><![CDATA[RE: RE: Simon Cordell ->Police complaint.doc
                                                                                        RE: RE: Simon Cordell ->Police complaint.doc





                 I am writing this complaint about the 14/10/2013 when I was going to a meeting with an owner of
                 a night club for a future job position the meeting was set for 14.00 hours at Brixton Hill SW2 1QZ.

                 When I got to Brixton Hill SW2 1QZ there were some police on the road side doing some stops of
                 cars etc, I drove pass them and parked up just in front of them.

                 My friend who was with me got out of my van and went to buy some drinks and food while I
                 waited in the van.

                 Then next thing a police officer come to my van and said to me he waited to do some checks on
                 my van I asked him the reason for this the police officer replied under the road traffic act he also
                 asked me the reason why I had stopped there as I was passing him my insurance documents.

                 I explained to him I had a meeting in the night club that we were outside, as it was due to open to
                 the public in 1 month time to secure my future position there. While I was there I was also
                 planning on asking if there were any painting jobs, I explained all this to the police officer I was
                 talking to.

                 The police officer made a call to my insurance company and he then replied to me they are
                 saying that I was not insured, at this I was very shocked and started to make a call to my Mother
                 to ask her to call my insurance company to speak about why they was saying I was not
                 insurance. She is fact talked to a person called Martin who took Simons Number and said he
                 would call him. Martin did call and I explained to him what was going on and he told me I was
                 insured and also talked to the police office and told him that I was insured. The police talked on
                 the phone more then once and was told I was in fact insured to drive my van.

                 The police officer was still not happy and now told me that I was using my Van for work which I
                 told him that was not the case and that I was here for a meeting, I told the police officer to look in
                 my van and see if there were any working tools inside it. The police officer saw this was not the
                 case as the van was empty.

                 By this time a next police officer had come to the other police officer and I started to talk to him I
                 explained what was going on and what the other officer was saying that I was using my Van to
                 work in, which was not the case and I told him also to look in the van and see if there were any
                 working tools in there. I even showed him a business card I had got made up to give out to
                 people in the hope of work. Which the police officer put in his own wallet to keep for himself.

                 At this the other officer over heard me and the other officer talking about the business card and
                 then used this to say that I had in fact been working and this is why he was going to seize my
                 van. I told him that where is the print bushes and print in my van as this is what was on the
                 business card it was a printers business card. The officer then said why have you got paint of
                 your jeans I told him that I did not have money to buy new jeans and that was why I was looking
                 for work to try and better myself. I also told the office to go into the property where I was due to
                 go for a meeting, and ask them if I was working there. He refused to do this. I still feel as if there
                 is a big issue here I am allowed to drive to a meeting and park there as long as I am not carrying
                 goods for a company which I was not and that could clearly be seen my van was empty so how
                 anyone can think I am doing anything wrong is beyond me.

                 The police officer did not want to hear anything I had to say and was looking for any reason from
                 the start to arrest me or seize my van this was his aim from the start.

                 It did not matter that the insurance company told him I was insured, the only thing I would not be
                 insured for were if I was to use my van as a tool for carriage of goods for any company which was
                 clearly not the case as my van was empty.








                                                                  36]]></page><page Index="38"><![CDATA[I am insured to go back and forward to any place of work as my insurance covers for social
                 domestic and pleasure and commuting as well as motor trade.
                                                                                                                                        Yours sincerely
                 The police officer for some reason would not hear I was insured and just at this time wanted to
                 seize my Van. He was asking me to sign a ticket in order to give me 6 points on my licence and a
                 £300 fine and for my van to be seized. Which I did understand what he was asking me to do as                           Mr Simon Cordell
                 this has not happened to me only this time but a further 2 times when the police on a Sunday on
                 both other times seized my vehicles due to them not being able to call my insurance company.
                 And it showing on the database I was not insured.

                 I refused to sign as I new I was insured. I told the police officer to arrest me and that we could get
                 this sorted at the police station, due to me refusing to sign the ticket the police officer arrested me
                 as I asked him to do.

                 All this time I was on the phone to my mother and she heard all of what was going on. PC Smith
                 spoke to my mum also on the phone two times as well, My mother also asked PC smith was
                 there any thing in my Van and PC Smith told her no that the van was empty. My mother also
                 called the insurance company and talked to them they also told her I was insured and they could
                 not understand why the police was doing this.

                 I was taken to Southwark police station they were still trying to force me to sign the ticket which I
                 did not want to do, they told me if I did not sign then they would not bail me and take me to court
                 the next morning, I told them to do this I was willing to stay in the police cells till the next day
                 when this could be heard by a judge as I new I was not in the wrong, they changed there mind
                 and told this would not happen and they wanted me out of the police station. They forced me to
                 sign the ticket and then made me leave the police station,

                 While waiting outside by reception in the police station I asked to speak to an inspector the police
                 office who had come to drive me out of Southwark told me if I did not leave with them now then I
                 would have to make my own way or I would break my bail conditions of not being in Southwark, I
                 was on the phone to my mum and she told me she was going to get off the phone and call my
                 solicitors, which she did, my solicitors told my mum to tell me to wait and talk to an inspector and
                 that due to the police taking me to Southwark I would not be breaking my bail conditions as the
                 police had taken me there.

                 I waited to see an inspector and talked to him, he said due to the police being from Brixton there
                 was very little he could do, but he would get an inspector from Brixton to call me so I could put in
                 my complaint in, this has not happened and this is the reason I am writing my complaint to
                 yourselves. I had to make my way home with no money each time getting to the stop on the train
                 I needed to change telling the train officer what had happened if it was not for the fact they let me
                 get back without paying I would have had to walk all the way home as the police officer would not
                 let me get my things out off the van or my money.

                 I went to pick my van up and again there was a cost to myself of £190, I will be taking this to court
                 as I should have had no need to have 6 points put on my licence and a £300 fine when I did in
                 fact have insurance to drive.

                 Due to also the police officer lying to my insurance saying I was working and carrying goods in
                 my van which is clearly a lie as the van was empty I have also had a letter saying they are closing
                 my insurance over, so I am having to deal with this also.

                 I do not feel the police officer who dealt with this matter address it as he should have I feel he did
                 not do his job correctly and I have suffered due to this. My insurance company are saying that the
                 data for my vehicles are on the data base and are looking into the reason why it is not showing up
                 when the police are doing there checks.






                                                            37]]></page><page Index="39"><![CDATA[I am insured to go back and forward to any place of work as my insurance covers for social
 domestic and pleasure and commuting as well as motor trade.
                 Yours sincerely
 The police officer for some reason would not hear I was insured and just at this time wanted to
 seize my Van. He was asking me to sign a ticket in order to give me 6 points on my licence and a
 £300 fine and for my van to be seized. Which I did understand what he was asking me to do as   Mr Simon Cordell
 this has not happened to me only this time but a further 2 times when the police on a Sunday on
 both other times seized my vehicles due to them not being able to call my insurance company.
 And it showing on the database I was not insured.

 I refused to sign as I new I was insured. I told the police officer to arrest me and that we could get
 this sorted at the police station, due to me refusing to sign the ticket the police officer arrested me
 as I asked him to do.

 All this time I was on the phone to my mother and she heard all of what was going on. PC Smith
 spoke to my mum also on the phone two times as well, My mother also asked PC smith was
 there any thing in my Van and PC Smith told her no that the van was empty. My mother also
 called the insurance company and talked to them they also told her I was insured and they could
 not understand why the police was doing this.

 I was taken to Southwark police station they were still trying to force me to sign the ticket which I
 did not want to do, they told me if I did not sign then they would not bail me and take me to court
 the next morning, I told them to do this I was willing to stay in the police cells till the next day
 when this could be heard by a judge as I new I was not in the wrong, they changed there mind
 and told this would not happen and they wanted me out of the police station. They forced me to
 sign the ticket and then made me leave the police station,

 While waiting outside by reception in the police station I asked to speak to an inspector the police
 office who had come to drive me out of Southwark told me if I did not leave with them now then I
 would have to make my own way or I would break my bail conditions of not being in Southwark, I
 was on the phone to my mum and she told me she was going to get off the phone and call my
 solicitors, which she did, my solicitors told my mum to tell me to wait and talk to an inspector and
 that due to the police taking me to Southwark I would not be breaking my bail conditions as the
 police had taken me there.

 I waited to see an inspector and talked to him, he said due to the police being from Brixton there
 was very little he could do, but he would get an inspector from Brixton to call me so I could put in
 my complaint in, this has not happened and this is the reason I am writing my complaint to
 yourselves. I had to make my way home with no money each time getting to the stop on the train
 I needed to change telling the train officer what had happened if it was not for the fact they let me
 get back without paying I would have had to walk all the way home as the police officer would not
 let me get my things out off the van or my money.

 I went to pick my van up and again there was a cost to myself of £190, I will be taking this to court
 as I should have had no need to have 6 points put on my licence and a £300 fine when I did in
 fact have insurance to drive.

 Due to also the police officer lying to my insurance saying I was working and carrying goods in
 my van which is clearly a lie as the van was empty I have also had a letter saying they are closing
 my insurance over, so I am having to deal with this also.

 I do not feel the police officer who dealt with this matter address it as he should have I feel he did
 not do his job correctly and I have suffered due to this. My insurance company are saying that the
 data for my vehicles are on the data base and are looking into the reason why it is not showing up
 when the police are doing there checks.






                                                                  38]]></page><page Index="40"><![CDATA[RE: RE: Simon Cordell ->CX52JRZ-Mid-database.png



























































































                                                            39]]></page><page Index="41"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
           Sent:                               26 November 2013 15:46
           To:                                   'Martin Jenkin'
           Subject:                          RE: Simon Cordell
           Attachments:                 Data‐Protection‐KGM.doc; Kelly‐Tiller‐KGM.doc

           Hello Martin,

           Thank you for the phone call today to tell me I was still insured.

           Could you please pass on the attached documents to Kelly Tiller at KGM one is a Subject access request under the Data
           Protection Act 1998.

           The other letter is just to get Kelly Tiller to confirm by email I am in fact still insured so I have this in writing and also to found out
           why my van is still not showing up on the database.


           And also about the logbooks which I am still waiting for them from DVLA I called DVLA today when I got back from the
           compound and was told it can take 8 weeks for me to get the new logbooks, I will there fore send then right over to you by email
           as soon as I get them.




           Many Thanks




           Simon Cordell





































                                                                  40]]></page><page Index="42"><![CDATA[RE: Simon Cordell->Data-Protection-KGM.doc
                                                                                        RE: Simon Cordell->Data-Protection-KGM.doc





                                                                                                                             Mr Simon Cordell
                                                                                                                             109 Burncroft Ave   If you need any more information from me, or a fee, please let me know as soon as
                                                                                                                             Enfield    possible.
                                                                                                                             Middlesex
                                                                                                                             EN3 7JQ
                                                                                                                             25/11/2013   It may be helpful for you to know that a request for information under the Data Protection
                                                                                                                                        Act 1998 should be responded to within 40 days.
                 KGM House                                                                                                              If you do not normally deal with these requests, please pass this letter to your Data
                 14 Eastwood Close                                                                                                      Protection Officer. If you need advice on dealing with this request, the Information
                 London                                                                                                                 Commissioner’s Office can assist you and can be contacted on 0303 123 1113 or at
                 E18 1RZ                                                                                                                www.ico.org.uk/

                 Dear Sir or Madam


                 Subject access request                                                                                                 Yours faithfully


                 Mr Simon Cordell
                 109 Burncroft Ave
                 Enfield
                 Middlesex                                                                                                              Mr Simon Cordell
                 EN3 7JQ


                 Please supply the information about me I am entitled to under the Data Protection Act
                 1998 relating to:

                    •  All data to prove that my Vehicles were on the database since my insurance was
                        taken out.


                    •  Phone recording of the 14/11/2013 with the police officer and Jessica advising
                        that Mr Simon Cordell was carrying tools in his vehicle.


                    •  Phone call for 26/11/2013 with Kelly Tiller and the manager of the  Charlton
                        vehicle pound, 8 Bramshot Avenue,  Charlton,  London,  SE7 7HY, saying that
                        there was not tools in the van Reg CX52 JRZ when it was impounded on the
                        14/11/2013.
                    •  And the reason why it still shows as of today’s date 25/11/2013 that my Van Reg
                        CX52 JRZ still shows on the Mid data base as uninsured.


                    •  All phone calls made to Broadsure Direct and KGM since my policy started
                        where the police have had to call to confirm I was in fact insured.

                    •  If there is any data that can not be forwarding to me please state this when
                        forwarding me my data..







                                                            41]]></page><page Index="43"><![CDATA[RE: Simon Cordell->Data-Protection-KGM.doc
 RE: Simon Cordell->Data-Protection-KGM.doc





                                                                                                             Mr Simon Cordell
                                                                                                             109 Burncroft Ave   If you need any more information from me, or a fee, please let me know as soon as
                                                                                                             Enfield   possible.
                                                                                                             Middlesex
                                                                                                             EN3 7JQ
                                                                                                             25/11/2013   It may be helpful for you to know that a request for information under the Data Protection
                 Act 1998 should be responded to within 40 days.
 KGM House       If you do not normally deal with these requests, please pass this letter to your Data
 14 Eastwood Close   Protection Officer. If you need advice on dealing with this request, the Information
 London          Commissioner’s Office can assist you and can be contacted on 0303 123 1113 or at
 E18 1RZ         www.ico.org.uk/

 Dear Sir or Madam


 Subject access request   Yours faithfully


 Mr Simon Cordell
 109 Burncroft Ave
 Enfield
 Middlesex       Mr Simon Cordell
 EN3 7JQ


 Please supply the information about me I am entitled to under the Data Protection Act
 1998 relating to:

 •  All data to prove that my Vehicles were on the database since my insurance was
 taken out.


 •  Phone recording of the 14/11/2013 with the police officer and Jessica advising
 that Mr Simon Cordell was carrying tools in his vehicle.


 •  Phone call for 26/11/2013 with Kelly Tiller and the manager of the  Charlton
 vehicle pound, 8 Bramshot Avenue,  Charlton,  London,  SE7 7HY, saying that
 there was not tools in the van Reg CX52 JRZ when it was impounded on the
 14/11/2013.
 •  And the reason why it still shows as of today’s date 25/11/2013 that my Van Reg
 CX52 JRZ still shows on the Mid data base as uninsured.


 •  All phone calls made to Broadsure Direct and KGM since my policy started
 where the police have had to call to confirm I was in fact insured.

 •  If there is any data that can not be forwarding to me please state this when
 forwarding me my data..







                                                                  42]]></page><page Index="44"><![CDATA[RE: Simon Cordell->Kelly-Tiller-KGM.doc
                                                                                            RE: Simon Cordell->Kelly-Tiller-KGM.doc





                                                                                                                             Mr Simon Cordell
                                                                                                                             109 Burncroft Ave
                                                                                                                             Enfield
                                                                                                                             Middlesex
                                                                                                                             EN3 7JQ
                                                                                                                             25/11/2013

                 KGM House
                 14 Eastwood Close
                 London
                 E18 1RZ

                 Dear Kelly Tiller


                 Would it please be possible to confirm by email that I am in fact still insured so I have
                 this in writing by KGM.


                 Also I have talked to Martin and he has told me that you need the logbook for my
                 Vehicles, I am still waiting for them to come back from DVLA and as soon as I get them
                 back which can take up to 8 weeks I have been told by DVLA on the phone today, I will
                 scan them in and send them over to Martin.


                 Also can you please look into the reason that my Van CX52 JRZ is still showing up on
                 the database as uninsured as of today’s date.

                 My Car MA57 LDY is now showing as insured.





                 Yours faithfully






                 Mr Simon Cordell




















                                                            43]]></page><page Index="45"><![CDATA[RE: Simon Cordell->Kelly-Tiller-KGM.doc
 RE: Simon Cordell->Kelly-Tiller-KGM.doc





                                                                                                             Mr Simon Cordell   From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
                                                                                                             109 Burncroft Ave   Sent:                               24 February 2014 16:34
                                                                                                             Enfield   To:                                   'martinjenkin@broadsuredirect.com'
                                                                                                             Middlesex   Subject:                          RE: RE: Simon Cordell CX52JRZ
                                                                                                             EN3 7JQ   Attachments:                 sold‐Van‐CX52JRZ.jpg
                                                                                                             25/11/2013
             Hi Martin
 KGM House     After the call today please see the attached recipe for the Van CX52JRZ
 14 Eastwood Close
 London        Lorraine
 E18 1RZ


 Dear Kelly Tiller


 Would it please be possible to confirm by email that I am in fact still insured so I have
 this in writing by KGM.


 Also I have talked to Martin and he has told me that you need the logbook for my
 Vehicles, I am still waiting for them to come back from DVLA and as soon as I get them
 back which can take up to 8 weeks I have been told by DVLA on the phone today, I will
 scan them in and send them over to Martin.


 Also can you please look into the reason that my Van CX52 JRZ is still showing up on
 the database as uninsured as of today’s date.

 My Car MA57 LDY is now showing as insured.





 Yours faithfully






 Mr Simon Cordell




















                                                                  44]]></page><page Index="46"><![CDATA[RE: RE: Simon Cordell CX52JRZ->sold-Van-CX52JRZ.jpg




























































































                                                            45]]></page><page Index="47"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
          Sent:                               24 February 2014 19:09
          To:                                   'martinjenkin@broadsuredirect.com'
          Subject:                          RE: Simon Cordell REG CX52JRX
          Attachments:                 Sold‐Van‐CX52JRZ‐27‐04‐2013.jpg; Buy‐Van‐reciept‐CX52JRZ‐10‐11‐2013.jpg

          Hi Martin


          Today when I sent over the recipe for the van I sent over the wrong one. Simon has just come here and showed me the last 2 recipes for
          the van.  I believe you already have the 10/11/2013 as I emailed this over to you on the 15/11/2013 at 15.57


          Lorraine

































































                                                                  46]]></page><page Index="48"><![CDATA[RE: Simon Cordell REG CX52JRX->Sold-Van-CX52JRZ-27-04-2013.jpg



























































































                                                            47]]></page><page Index="49"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
           Sent:                               04 March 2015 10:26
           To:                                   'Martin Jenkin'
           Subject:                          RE: Simon Cordell Information

           Hi Martin

           I have not heard from you re the below email.

           But could you please send me a copy today of Simon Currant insurance policy and his no claims please.

           Regards

           Lorraine

           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 10 February 2015 15:33
           To: 'Martin Jenkin'
           Subject: RE: Simon Cordell Information

           Hi Martin

           Just giving you an update Simon has called to try and speak to you today to make a late payment on his insurance as he was a day
           late. could you please make sure someone calls us to make the payment.

           As for KGM they are now dealing and addressing the issues but it took me to start cc my emails to them to Lloyds.

           He has been having it really hard due to all this insurance with KGM and the courts, and not being able to drive half the time this policy
           has been in place due to them keep revoking his driving licence, until the courts then sort it and put it back in place. They have again
           revoked his driving licence this is the 3 time. I have had to get a solicitor now to help with the cases of no insurance due to I seem to be
           getting no where. And also to deal with the appeal case for the 14/11/2013.   I do have the audio now from KGM that proves the police
           officer lied and some letters I will attach to this email just so you are updated.

           I can't send the audio due to most places will not accept that file type. So I have included the transcript that the solicitor done

           Could you please also address doing your section 9 witness statement about the calls for the 14/11/2013 as the appeal case is due to
           be heard on the 05/03/2015.

           Could you also please send over a copy of Simon no claims please?

           Regards

           Lorraine


           From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
           Sent: 07 January 2015 09:06
           To: 'Lorraine Cordell'
           Subject: RE: Simon Cordell Information

           Good Morning Lorraine,

           Apologies for the lack of contact, I have been in and out of the office.

           Have you received any correspondence from KGM?, we spoke to them prior to Christmas regarding the issues and they have
           been looking into the situation and as far as I am aware they were going to respond directly.

           I look forward to hearing from you.


                                                                  48]]></page><page Index="50"><![CDATA[Regards


             Martin Jenkin
             DDI 01843 598744




             t: 01843 594477
             f: 01843 594488

             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             Broadsure Direct ‐ Telephone number: 01843 594477 ‐ Fax Number: 01843 594488
             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             This e‐mail transmission is strictly confidential and intended solely for the person or organisation to whom it is addressed. It
             may contain privileged and confidential information and if you are not the intended recipient, you must not copy, distribute or
             take any action in reliance on it. If you have received this e‐mail in error, please reply to the sender as soon as possible and
             delete the message. Please note that we are able to, and reserve the right to, monitor e‐mail communications passing through
             our network.
             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 28 December 2014 23:59
             To: martinjenkin@broadsuredirect.com
             Subject: Re: Simon Cordell Information

             Hello Martin

             Can you please get back to me with an update as I not heard anything from KGM about the email I sent over to you on the 30/11/2014
             with the data that would be needed. I also have not heard anything from you about the section 9 witness statement. Please can you get
             back to me as soon as possible.

             Regards

             Lorraine



                           This email has been checked for viruses by Avast antivirus software.
                           www.avast.com






















                                                            49]]></page><page Index="51"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
           Sent:                               04 March 2015 09:53
           To:                                   'JOSEPHINE WARD'
           Subject:                          Re: Simon Cordell‐Appeal
           Attachments:                 DOC034 (2).pdf; Appeal‐Case‐Driving‐Tools‐26‐11‐2014.pdf; Clerks Notes for Simon Cordell‐
                                03.pdf; DOC008 (3).PDF

           Here you go josey if you look at the date og conviction on the letter the court sent you will see it says 29/08/2014 but it did not go to
           trail till the 26/11/2014





































































                                                                  50]]></page><page Index="52"><![CDATA[Re: Simon Cordell-Appeal->DOC034 (2).pdf
























































































                                                            51]]></page><page Index="53"><![CDATA[52]]></page><page Index="54"><![CDATA[53]]></page><page Index="55"><![CDATA[54]]></page><page Index="56"><![CDATA[Re: Simon Cordell-Appeal->Appeal-Case-Driving-Tools-26-11-2014.pdf
























































































                                                            55]]></page><page Index="57"><![CDATA[56]]></page><page Index="58"><![CDATA[Re: Simon Cordell-Appeal->Clerks Notes for Simon Cordell-03.pdf




                    From:         GL-SWESTERNMCENQ
                    To:           "lorraine32@blueyonder.co.uk"
                    Subject:      Clerks Notes for Simon Cordell
                    Date:         16 February 2015 09:57:22
                    Attachments:  DOC034.pdf





                   With reference to your e-mail of the 10th February please find attached clerks notes from the trial
                   on the 26th November as requested.


                   Miss J Lee
                   Administration Officer
                   Lavender Hill Magistrates' Court
                   176a Lavender Hill, London, SW11 1JU

                   Tel: 020 7805 1470
                   *Please note: As of June 2nd 2014 Our fax will be GOLDFAX No: 0870 324 0299*



                   'I am not authorised to bind the Ministry of Justice contractually, nor to make representations or
                   other statements which may bind the Ministry of Justice in any way via electronic means'.

                   This e-mail (and any attachment) is intended only for the attention of
                   the addressee(s). Its unauthorised use, disclosure, storage or copying
                   is not permitted. If you are not the intended recipient, please destroy all
                   copies and inform the sender by return e-mail.

                   Internet e-mail is not a secure medium. Any reply to this message
                   could be intercepted and read by someone else. Please bear that in
                   mind when deciding whether to send material in response to this message
                   by e-mail.

                   This e-mail (whether you are the sender or the recipient) may be
                   monitored, recorded and retained by the Ministry of Justice. E-mail
                   monitoring / blocking software may be used, and e-mail content may be
                   read at any time. You have a responsibility to ensure laws are not
                   broken when composing or forwarding e-mails and their contents.
                   The original of this email was scanned for viruses by the Government Secure Intranet virus scanning
                   service supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number
                   2009/09/0052.) This email has been certified virus free.
                   Communications via the GSi may be automatically logged, monitored and/or recorded for legal
                   purposes.

























                                                            57]]></page><page Index="59"><![CDATA[Re: Simon Cordell-Appeal->DOC008 (3).PDF

























































































                                                                  58]]></page><page Index="60"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               06 March 2014 09:38
             To:                                   'GL‐HCORNERMCENQ'
             Subject:                          RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             I am writing this to ask if there is any update, they did not list my case yesterday and it is now listed for today at Woolwich at 2pm so I
             was wondering if you had any of the data,


             Simon Cordell


             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 04 March 2014 15:23
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.


             Dear Mr Cordell,


             Staff are looking for the records at Enfield Magistrates Court this week; however, we will not have
             them for tomorrow morning. We will endeavour to have as many as possible before Thursday.  If
             there are specific dates you needed particularly, these could be accessed first.


             Regards,

             Customer Services Unit

             Highbury Corner Magistrates Court
             Tel: 0207-506 3100

             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk



             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 04 March 2014 15:08
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.
             To Whom It May Concern:

             I am wondering if there is any update, as I am in Woolwich Crown Court tomorrow and as said I wanted the information before I went to
             court.

             Regards



                                                            59]]></page><page Index="61"><![CDATA[Regards

             Simon Cordell

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 March 2014 14:39
             To: 'GL-HCORNERMCENQ'
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             After you email dated the 21/02/2014 I was thinking that you would be searching for the data from the week of the 24/02/2014 as this is
                                            st
             what it said in the email.  As I said in my 1  email when asking for the information I have a case that is at Woolwich crown court and I
             am having problems with my bail due to the records on my PNC, I am due in court maybe tomorrow or this week as my solicitor is
             putting into court to have a hearing and I wanted to have any errors on the PNC addressed at court.

             Regards

             Simon Cordell

             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 03 March 2014 13:48
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             Staff will be searching for the requested Registers from tomorrow.  We will contact you as soon as this is done.

             Regards,


             Customer Services Unit
             Highbury Corner Magistrates Court

             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk


             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 March 2014 13:22
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.
             To Whom It May Concern:

             I was wondering if there were any updates as to the data I have asked for so that I can check cases against my PNC file.

             Regards



                                                                  60]]></page><page Index="62"><![CDATA[Regards

             Simon Cordell

             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 21 February 2014 16:06
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             The records you request are at another court.  We will begin searching for them next week when the court is open.

             Regards,


             Customer Services Unit
             Administration Officer

             Highbury Corner Magistrates Court
             Tel: 0207-506 3100

             Fax: 0870 739 5768
             e-mail: gl-hcornermcenq@hmcts.gsi.gov.uk



             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 20 February 2014 12:29
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.

             Hello

             I do understand that most of the items listed in my emails are archived due to there date but as I can see errors in the dates of
             some of the things and I know this as fact I would like all items checked that is listed so that it can be checked against the PNC
             records I have got the print out from.

             Many Thanks

             Simon Cordell



             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 20 February 2014 12:14
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,



                                                            61]]></page><page Index="63"><![CDATA[Dear Mr Cordell,

             Further to the conversation between Mrs Cordell and a member of staff yesterday, please specify which dates and offences you
             wish us to check.  Almost all the offences are archived and not immediately accessible using the computer; specific dates and
             offences would help reduce the delay in providing this information.

             Regards,

             Customer Services Unit

             Administration Office

             Highbury Corner Magistrates Court

             Tel: 0207-506 3100

             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
             bind the Ministry of Justice in any way via electronic means.




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 19 February 2014 13:36
             To: GL-HCORNERMCENQ
             Subject: Re: Simon Cordell Errors on Cases.
                                                                                                               Mr. Simon Paul Cordell
                                                                                                               109 Burncroft Road
                                                                                                               Enfield
                                                                                                               Middlesex
                                                                                                               EN3 7JQ
                                                                                                               18/02/2014


             To Whom It May Concern:

             I am writing this email as I have an ongoing case at Woolwich Crown Court, and I have noticed
             some errors in my PNC record which the police printed of at around 25/06/2013.

             I would be very grateful if you can pull up the following records so I can check them with
             the PNC the police printed off for the case that is on going at Woolwich Crown Court, I have
             been told I will need a Memorandum of conviction or the transcript for the case.

             I do know there are some errors on the cases that was heard at Enfield Magistrates and can see
             them clearly, but due to how far they go back cannot remember some of the cases. I do also know
             some are correct but due to some dates being wrong on some of the ones I can see errors in I would





                                                                  62]]></page><page Index="64"><![CDATA[like to check all the cases on the PNC that was heard at Enfield Magistrates.

           If this can be done as a matter of urgency due to the impact this is having on my life with the case that
           is on going at Woolwich Crown Court and my bail and other issues.

           If the information could be emailed to me I would be grateful as I am next in court on March 2014 and
           would like this information of any errors so I can show the judge.

           Please see below the lists of cases I would like information on.




































































                                                            63]]></page><page Index="65"><![CDATA[64]]></page><page Index="66"><![CDATA[65]]></page><page Index="67"><![CDATA[66]]></page><page Index="68"><![CDATA[Yours faithfully


           Mr Simon Paul Cordell

           DOB 26/01/1981


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                                                            67]]></page><page Index="69"><![CDATA[is not permitted. If you are not the intended recipient, please destroy all
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           Internet e-mail is not a secure medium. Any reply to this message
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           mind when deciding whether to send material in response to this message
           by e-mail.

           This e-mail (whether you are the sender or the recipient) may be
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           The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
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           by e-mail.

           This e-mail (whether you are the sender or the recipient) may be
           monitored, recorded and retained by the Ministry of Justice. E-mail
           monitoring / blocking software may be used, and e-mail content may be
           read at any time. You have a responsibility to ensure laws are not
           broken when composing or forwarding e-mails and their contents.



           The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
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                                                                  68]]></page><page Index="70"><![CDATA[the addressee(s). Its unauthorised use, disclosure, storage or copying
           is not permitted. If you are not the intended recipient, please destroy all
           copies and inform the sender by return e-mail.

           Internet e-mail is not a secure medium. Any reply to this message
           could be intercepted and read by someone else. Please bear that in
           mind when deciding whether to send material in response to this message
           by e-mail.

           This e-mail (whether you are the sender or the recipient) may be
           monitored, recorded and retained by the Ministry of Justice. E-mail
           monitoring / blocking software may be used, and e-mail content may be
           read at any time. You have a responsibility to ensure laws are not
           broken when composing or forwarding e-mails and their contents.



           The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
           in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
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                                                            69]]></page><page Index="71"><![CDATA[From:                                         Martin Jenkin <martinjenkin@broadsuredirect.com>
           Sent:                                           03 July 2014 10:51
           To:                                               'Lorraine Cordell'
           Subject:                                     REF: 00‐COSX14MT06 Open PrintManager Documents
           Attachments:                          sofdec (COSX14MT06).pdf

           Please ask simon to sign and return

           Regards


           Martin Jenkin
           DDI 01843 598744




           t: 01843 594477
           f: 01843 594488

           ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
           Broadsure Direct ‐ Telephone number: 01843 594477 ‐ Fax Number: 01843 594488
           ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
           This e‐mail transmission is strictly confidential and intended solely for the person or organisation to whom it is addressed. It
           may contain privileged and confidential information and if you are not the intended recipient, you must not copy, distribute or
           take any action in reliance on it. If you have received this e‐mail in error, please reply to the sender as soon as possible and
           delete the message. Please note that we are able to, and reserve the right to, monitor e‐mail communications passing through
           our network.
           ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
           Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.







































                                                                  70]]></page><page Index="72"><![CDATA[REF: 00-COSX14MT06 Open PrintManager Documents->sofdec (COSX14MT06).pdf
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                    Please note that the documents enclosed relate to a "Statement Of Fact" insurance policy. This
                    means that Broadsure Direct have prepared the documentation on your behalf, based on the
                    information provided by you.                                                         HGV
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                    It is vitally important that you check all the enclosed documentation to ensure that it is correct and
                    that the policy meets your requirements. Please complete & return either declaration below within  V V Vans
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                                                            71]]></page><page Index="73"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
           Sent:                               10 March 2014 12:43
           To:                                   'GL‐HCORNERMCENQ'
           Subject:                          RE: Simon Cordell Errors on Cases.

           To Whom It May Concern:

           I am writing this email to see if there is any update to the information that I have asked for.


           Regards

           Simon Cordell

           From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
           Sent: 04 March 2014 15:23
           To: 'Lorraine Cordell'
           Subject: RE: Simon Cordell Errors on Cases.


           Dear Mr Cordell,


           Staff are looking for the records at Enfield Magistrates Court this week; however, we will not have
           them for tomorrow morning. We will endeavour to have as many as possible before Thursday.  If
           there are specific dates you needed particularly, these could be accessed first.


           Regards,


           Customer Services Unit

           Highbury Corner Magistrates Court
           Tel: 0207-506 3100

           Fax: 0870 739 5768
           e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk



           I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
           of Justice in any way via electronic means.


           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 04 March 2014 15:08
           To: GL-HCORNERMCENQ
           Subject: RE: Simon Cordell Errors on Cases.

           To Whom It May Concern:

           I am wondering if there is any update, as I am in Woolwich Crown Court tomorrow and as said I wanted the information before I went to
           court.


                                                                  72]]></page><page Index="74"><![CDATA[Regards

           Simon Cordell


           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 03 March 2014 14:39
           To: 'GL-HCORNERMCENQ'
           Subject: RE: Simon Cordell Errors on Cases.

           To Whom It May Concern:

           After you email dated the 21/02/2014 I was thinking that you would be searching for the data from the week of the 24/02/2014 as this is
                                           st
           what it said in the email.  As I said in my 1  email when asking for the information I have a case that is at Woolwich crown court and I
           am having problems with my bail due to the records on my PNC, I am due in court maybe tomorrow or this week as my solicitor is
           putting into court to have a hearing and I wanted to have any errors on the PNC addressed at court.

           Regards

           Simon Cordell


           From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
           Sent: 03 March 2014 13:48
           To: 'Lorraine Cordell'
           Subject: RE: Simon Cordell Errors on Cases.

           Dear Mr Cordell,

           Staff will be searching for the requested Registers from tomorrow.  We will contact you as soon as this is done.

           Regards,


           Customer Services Unit

           Highbury Corner Magistrates Court

           Tel: 0207-506 3100
           Fax: 0870 739 5768
           e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




           I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
           of Justice in any way via electronic means.



           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 03 March 2014 13:22
           To: GL-HCORNERMCENQ
           Subject: RE: Simon Cordell Errors on Cases.

           To Whom It May Concern:

           I was wondering if there were any updates as to the data I have asked for so that I can check cases against my PNC file.


                                                            73]]></page><page Index="75"><![CDATA[Regards

           Simon Cordell


           From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
           Sent: 21 February 2014 16:06
           To: 'Lorraine Cordell'
           Subject: RE: Simon Cordell Errors on Cases.

           Dear Mr Cordell,

           The records you request are at another court.  We will begin searching for them next week when the court is open.

           Regards,


           Customer Services Unit
           Administration Officer

           Highbury Corner Magistrates Court
           Tel: 0207-506 3100

           Fax: 0870 739 5768
           e-mail: gl-hcornermcenq@hmcts.gsi.gov.uk



           I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
           of Justice in any way via electronic means.



           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 20 February 2014 12:29
           To: GL-HCORNERMCENQ
           Subject: RE: Simon Cordell Errors on Cases.

           Hello

           I do understand that most of the items listed in my emails are archived due to there date but as I can see errors in the dates of
           some of the things and I know this as fact I would like all items checked that is listed so that it can be checked against the PNC
           records I have got the print out from.

           Many Thanks

           Simon Cordell


           From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
           Sent: 20 February 2014 12:14
           To: 'Lorraine Cordell'
           Subject: RE: Simon Cordell Errors on Cases.



                                                                  74]]></page><page Index="76"><![CDATA[Dear Mr Cordell,

           Further to the conversation between Mrs Cordell and a member of staff yesterday, please specify which dates and offences you
           wish us to check.  Almost all the offences are archived and not immediately accessible using the computer; specific dates and
           offences would help reduce the delay in providing this information.

           Regards,

           Customer Services Unit

           Administration Office
           Highbury Corner Magistrates Court


           Tel: 0207-506 3100

           Fax: 0870 739 5768
           e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk





           I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
           bind the Ministry of Justice in any way via electronic means.




           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 19 February 2014 13:36
           To: GL-HCORNERMCENQ
           Subject: Re: Simon Cordell Errors on Cases.
                                                                                                             Mr. Simon Paul Cordell
                                                                                                             109 Burncroft Road
                                                                                                             Enfield
                                                                                                             Middlesex
                                                                                                             EN3 7JQ
                                                                                                             18/02/2014


           To Whom It May Concern:

           I am writing this email as I have an ongoing case at Woolwich Crown Court, and I have noticed
           some errors in my PNC record which the police printed of at around 25/06/2013.

           I would be very grateful if you can pull up the following records so I can check them with
           the PNC the police printed off for the case that is on going at Woolwich Crown Court, I have
           been told I will need a Memorandum of conviction or the transcript for the case.

           I do know there are some errors on the cases that was heard at Enfield Magistrates and can see
           them clearly, but due to how far they go back cannot remember some of the cases. I do also know
           some are correct but due to some dates being wrong on some of the ones I can see errors in I would


                                                            75]]></page><page Index="77"><![CDATA[some are correct but due to some dates being wrong on some of the ones I can see errors in I would
           like to check all the cases on the PNC that was heard at Enfield Magistrates.

           If this can be done as a matter of urgency due to the impact this is having on my life with the case that
           is on going at Woolwich Crown Court and my bail and other issues.

           If the information could be emailed to me I would be grateful as I am next in court on March 2014 and
           would like this information of any errors so I can show the judge.

           Please see below the lists of cases I would like information on.



































































                                                                  76]]></page><page Index="78"><![CDATA[77]]></page><page Index="79"><![CDATA[78]]></page><page Index="80"><![CDATA[79]]></page><page Index="81"><![CDATA[Yours faithfully


             Mr Simon Paul Cordell

             DOB 26/01/1981


             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
             organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.

             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.
             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
             organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all



                                                                  80]]></page><page Index="82"><![CDATA[is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.
             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.



             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
             organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.
             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.

             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
             organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This e-mail (and any attachment) is intended only for the attention of





                                                            81]]></page><page Index="83"><![CDATA[the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.

             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.






















































                                                                  82]]></page><page Index="84"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               11 March 2014 11:42
             To:                                   'martinjenkin@broadsuredirect.com'
             Subject:                          RE: Simon Cordell DVLA
             Attachments:                 DVLA‐CX52JRZ.pdf

             Hi Martin

             Please see the attached letter from DVLA about CX52JRZ. I got the letter today but they seem to have put my Surname as Cardell and
             not Cordell so I will be contacting them today by phone.

             Regards,

             Simon































































                                                            83]]></page><page Index="85"><![CDATA[RE: Simon Cordell DVLA->DVLA-CX52JRZ.pdf
























































































                                                                  84]]></page><page Index="86"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               12 March 2014 11:59
             To:                                   'GL‐HCORNERMCENQ'
             Subject:                          RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             I am writing this to see if there is any news as to the data I asked for. I was hoping to have got an email yesterday with some
             information due to the email you sent me on the 10/02/2014 but I did not. I understand that the court is only open Tuesday to Thursday
             which only give till tomorrow as you are aware I am back in court on the 18/03/2014 which if I do not get anything by tomorrow I will have
             to go into court then with nothing as the court would be closed. Could you therefore let me know if the data I have asked for will be
             available by tomorrow?

             Regards

             Simon Cordell

             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 10 March 2014 12:59
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             As confirmed to Mrs Cordell last week, a member of staff at Tottenham Magistrates Court will research the
             Registers listed and copies will be sent, by e-mail, to you as we recover them.  The Court opens Tuesday to
             Thursday: we hope to have at least some of the records for you tomorrow.

             Regards,

             Customer Services Unit
             Highbury Corner Magistrates Court

             Tel: 0207-506 3100

             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
             bind the Ministry of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 10 March 2014 12:43
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.
             To Whom It May Concern:

             I am writing this email to see if there is any update to the information that I have asked for.


             Regards




                                                            85]]></page><page Index="87"><![CDATA[Simon Cordell

             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 04 March 2014 15:23
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.


             Dear Mr Cordell,


             Staff are looking for the records at Enfield Magistrates Court this week; however, we will not have
             them for tomorrow morning. We will endeavour to have as many as possible before Thursday.  If
             there are specific dates you needed particularly, these could be accessed first.


             Regards,


             Customer Services Unit

             Highbury Corner Magistrates Court
             Tel: 0207-506 3100

             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk



             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 04 March 2014 15:08
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             I am wondering if there is any update, as I am in Woolwich Crown Court tomorrow and as said I wanted the information before I went to
             court.

             Regards

             Simon Cordell


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 March 2014 14:39
             To: 'GL-HCORNERMCENQ'
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:




                                                                  86]]></page><page Index="88"><![CDATA[After you email dated the 21/02/2014 I was thinking that you would be searching for the data from the week of the 24/02/2014 as this is
                                            st
             what it said in the email.  As I said in my 1  email when asking for the information I have a case that is at Woolwich crown court and I
             am having problems with my bail due to the records on my PNC, I am due in court maybe tomorrow or this week as my solicitor is
             putting into court to have a hearing and I wanted to have any errors on the PNC addressed at court.

             Regards

             Simon Cordell

             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 03 March 2014 13:48
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             Staff will be searching for the requested Registers from tomorrow.  We will contact you as soon as this is done.

             Regards,

             Customer Services Unit

             Highbury Corner Magistrates Court

             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk



             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 March 2014 13:22
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             I was wondering if there were any updates as to the data I have asked for so that I can check cases against my PNC file.

             Regards

             Simon Cordell

             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 21 February 2014 16:06
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,




                                                            87]]></page><page Index="89"><![CDATA[The records you request are at another court.  We will begin searching for them next week when the court is open.

             Regards,

             Customer Services Unit

             Administration Officer

             Highbury Corner Magistrates Court
             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: gl-hcornermcenq@hmcts.gsi.gov.uk



             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 20 February 2014 12:29
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.
             Hello

             I do understand that most of the items listed in my emails are archived due to there date but as I can see errors in the dates of
             some of the things and I know this as fact I would like all items checked that is listed so that it can be checked against the PNC
             records I have got the print out from.

             Many Thanks

             Simon Cordell


             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 20 February 2014 12:14
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             Further to the conversation between Mrs Cordell and a member of staff yesterday, please specify which dates and offences you
             wish us to check.  Almost all the offences are archived and not immediately accessible using the computer; specific dates and
             offences would help reduce the delay in providing this information.

             Regards,

             Customer Services Unit





                                                                  88]]></page><page Index="90"><![CDATA[Administration Office

             Highbury Corner Magistrates Court

             Tel: 0207-506 3100

             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk





             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
             bind the Ministry of Justice in any way via electronic means.




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 19 February 2014 13:36
             To: GL-HCORNERMCENQ
             Subject: Re: Simon Cordell Errors on Cases.
                                                                                                               Mr. Simon Paul Cordell
                                                                                                               109 Burncroft Road
                                                                                                               Enfield
                                                                                                               Middlesex
                                                                                                               EN3 7JQ
                                                                                                               18/02/2014


             To Whom It May Concern:

             I am writing this email as I have an ongoing case at Woolwich Crown Court, and I have noticed
             some errors in my PNC record which the police printed of at around 25/06/2013.

             I would be very grateful if you can pull up the following records so I can check them with
             the PNC the police printed off for the case that is on going at Woolwich Crown Court, I have
             been told I will need a Memorandum of conviction or the transcript for the case.

             I do know there are some errors on the cases that was heard at Enfield Magistrates and can see
             them clearly, but due to how far they go back cannot remember some of the cases. I do also know
             some are correct but due to some dates being wrong on some of the ones I can see errors in I would
             like to check all the cases on the PNC that was heard at Enfield Magistrates.

             If this can be done as a matter of urgency due to the impact this is having on my life with the case that
             is on going at Woolwich Crown Court and my bail and other issues.

             If the information could be emailed to me I would be grateful as I am next in court on March 2014 and
             would like this information of any errors so I can show the judge.

             Please see below the lists of cases I would like information on.





                                                            89]]></page><page Index="91"><![CDATA[90]]></page><page Index="92"><![CDATA[91]]></page><page Index="93"><![CDATA[92]]></page><page Index="94"><![CDATA[Yours faithfully


                Mr Simon Paul Cordell

                DOB 26/01/1981


                This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
                Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your








                                                            93]]></page><page Index="95"><![CDATA[organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.
             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.

             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
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             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
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             organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.

             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.



             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by





                                                                  94]]></page><page Index="96"><![CDATA[Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
                organisation's IT Helpdesk.
                Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.
                This e-mail (and any attachment) is intended only for the attention of
                the addressee(s). Its unauthorised use, disclosure, storage or copying
                is not permitted. If you are not the intended recipient, please destroy all
                copies and inform the sender by return e-mail.

                Internet e-mail is not a secure medium. Any reply to this message
                could be intercepted and read by someone else. Please bear that in
                mind when deciding whether to send material in response to this message
                by e-mail.
                This e-mail (whether you are the sender or the recipient) may be
                monitored, recorded and retained by the Ministry of Justice. E-mail
                monitoring / blocking software may be used, and e-mail content may be
                read at any time. You have a responsibility to ensure laws are not
                broken when composing or forwarding e-mails and their contents.


                The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
                in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
                Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

                This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
                Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
                organisation's IT Helpdesk.
                Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

                This e-mail (and any attachment) is intended only for the attention of
                the addressee(s). Its unauthorised use, disclosure, storage or copying
                is not permitted. If you are not the intended recipient, please destroy all
                copies and inform the sender by return e-mail.

                Internet e-mail is not a secure medium. Any reply to this message
                could be intercepted and read by someone else. Please bear that in
                mind when deciding whether to send material in response to this message
                by e-mail.

                This e-mail (whether you are the sender or the recipient) may be
                monitored, recorded and retained by the Ministry of Justice. E-mail
                monitoring / blocking software may be used, and e-mail content may be
                read at any time. You have a responsibility to ensure laws are not
                broken when composing or forwarding e-mails and their contents.



                The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
                in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
                Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.









                                                            95]]></page><page Index="97"><![CDATA[This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
             organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.

             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.













































                                                                  96]]></page><page Index="98"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
                Sent:                               13 March 2014 14:10
                To:                                   'gl‐hcornermcenq@hmcts.gsi.gov.uk'
                Subject:                          RE: Simon Cordell Errors on Cases.

                To Whom It May Concern:

                Could you please email them to this address if possible? Or would it please be possible for my mum to attend Enfield Court and pick
                the data up.

                Regards

                Simon Cordell



                From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
                Sent: 13 March 2014 13:04
                To: 'Lorraine Cordell'
                Subject: RE: Simon Cordell Errors on Cases.

                Dear Mr Cordell,

                A number of the registers have been located and they are being copied now.  We will send them
                by post tomorrow to the address given by you in a previous e-mail:

                                                                                                                  Mr. Simon Paul Cordell
                                                                                                                  109 Burncroft Road
                                                                                                                  Enfield
                                                                                                                  Middlesex
                                                                                                                                          EN3 7JQ

                The age and quality of the register entries is such that scanning and e-mailing is not a viable option.

                Regards,

                Customer Services Unit

                Highbury Corner Magistrates Court
                Tel: 0207-506 3100

                Fax: 0870 739 5768
                e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




                I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other
                statements which may bind the Ministry of Justice in any way via electronic means.









                                                            97]]></page><page Index="99"><![CDATA[From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 13 March 2014 12:27
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.
             To Whom It May Concern:

             I am sorry to keep emailing you but I still have not had any emails with the data I have asked for. Can you please get back to me with
             what is going on.

             Regards

             Simon Cordell


             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 12 March 2014 12:04
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             Our colleague is searching for the files now: I will send whatever she finds today.  She will be continuing to search
             for files tomorrow also.

             Regards,


             Customer Services Unit

             Highbury Corner Magistrates Court

             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
             bind the Ministry of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 12 March 2014 11:59
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             I am writing this to see if there is any news as to the data I asked for. I was hoping to have got an email yesterday with some
             information due to the email you sent me on the 10/02/2014 but I did not. I understand that the court is only open Tuesday to Thursday
             which only give till tomorrow as you are aware I am back in court on the 18/03/2014 which if I do not get anything by tomorrow I will have
             to go into court then with nothing as the court would be closed. Could you therefore let me know if the data I have asked for will be
             available by tomorrow?






                                                                  98]]></page><page Index="100"><![CDATA[Regards

                Simon Cordell

                From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
                Sent: 10 March 2014 12:59
                To: 'Lorraine Cordell'
                Subject: RE: Simon Cordell Errors on Cases.

                Dear Mr Cordell,

                As confirmed to Mrs Cordell last week, a member of staff at Tottenham Magistrates Court will research the
                Registers listed and copies will be sent, by e-mail, to you as we recover them.  The Court opens Tuesday to
                Thursday: we hope to have at least some of the records for you tomorrow.

                Regards,
                Customer Services Unit

                Highbury Corner Magistrates Court

                Tel: 0207-506 3100
                Fax: 0870 739 5768
                e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




                I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
                bind the Ministry of Justice in any way via electronic means.



                From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                Sent: 10 March 2014 12:43
                To: GL-HCORNERMCENQ
                Subject: RE: Simon Cordell Errors on Cases.
                To Whom It May Concern:

                I am writing this email to see if there is any update to the information that I have asked for.


                Regards

                Simon Cordell


                From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
                Sent: 04 March 2014 15:23
                To: 'Lorraine Cordell'
                Subject: RE: Simon Cordell Errors on Cases.


                Dear Mr Cordell,









                                                            99]]></page><page Index="101"><![CDATA[Staff are looking for the records at Enfield Magistrates Court this week; however, we will not have
             them for tomorrow morning. We will endeavour to have as many as possible before Thursday.  If
             there are specific dates you needed particularly, these could be accessed first.


             Regards,


             Customer Services Unit

             Highbury Corner Magistrates Court
             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk



             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 04 March 2014 15:08
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             I am wondering if there is any update, as I am in Woolwich Crown Court tomorrow and as said I wanted the information before I went to
             court.

             Regards

             Simon Cordell

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 March 2014 14:39
             To: 'GL-HCORNERMCENQ'
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             After you email dated the 21/02/2014 I was thinking that you would be searching for the data from the week of the 24/02/2014 as this is
                                            st
             what it said in the email.  As I said in my 1  email when asking for the information I have a case that is at Woolwich crown court and I
             am having problems with my bail due to the records on my PNC, I am due in court maybe tomorrow or this week as my solicitor is
             putting into court to have a hearing and I wanted to have any errors on the PNC addressed at court.

             Regards

             Simon Cordell

             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 03 March 2014 13:48
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.



                                                                 100]]></page><page Index="102"><![CDATA[Subject: RE: Simon Cordell Errors on Cases.

                Dear Mr Cordell,

                Staff will be searching for the requested Registers from tomorrow.  We will contact you as soon as this is done.

                Regards,

                Customer Services Unit

                Highbury Corner Magistrates Court
                Tel: 0207-506 3100
                Fax: 0870 739 5768
                e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk



                I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
                of Justice in any way via electronic means.



                From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                Sent: 03 March 2014 13:22
                To: GL-HCORNERMCENQ
                Subject: RE: Simon Cordell Errors on Cases.

                To Whom It May Concern:

                I was wondering if there were any updates as to the data I have asked for so that I can check cases against my PNC file.

                Regards

                Simon Cordell

                From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
                Sent: 21 February 2014 16:06
                To: 'Lorraine Cordell'
                Subject: RE: Simon Cordell Errors on Cases.

                Dear Mr Cordell,

                The records you request are at another court.  We will begin searching for them next week when the court is open.

                Regards,

                Customer Services Unit

                Administration Officer
                Highbury Corner Magistrates Court
                Tel: 0207-506 3100








                                                           101]]></page><page Index="103"><![CDATA[Fax: 0870 739 5768
             e-mail: gl-hcornermcenq@hmcts.gsi.gov.uk


             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 20 February 2014 12:29
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.
             Hello

             I do understand that most of the items listed in my emails are archived due to there date but as I can see errors in the dates of
             some of the things and I know this as fact I would like all items checked that is listed so that it can be checked against the PNC
             records I have got the print out from.

             Many Thanks

             Simon Cordell



             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 20 February 2014 12:14
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             Further to the conversation between Mrs Cordell and a member of staff yesterday, please specify which dates and offences you
             wish us to check.  Almost all the offences are archived and not immediately accessible using the computer; specific dates and
             offences would help reduce the delay in providing this information.

             Regards,

             Customer Services Unit
             Administration Office

             Highbury Corner Magistrates Court

             Tel: 0207-506 3100

             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
             bind the Ministry of Justice in any way via electronic means.



                                                                 102]]></page><page Index="104"><![CDATA[bind the Ministry of Justice in any way via electronic means.



                From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                Sent: 19 February 2014 13:36
                To: GL-HCORNERMCENQ
                Subject: Re: Simon Cordell Errors on Cases.
                                                                                                                  Mr. Simon Paul Cordell
                                                                                                                  109 Burncroft Road
                                                                                                                  Enfield
                                                                                                                  Middlesex
                                                                                                                  EN3 7JQ
                                                                                                                  18/02/2014


                To Whom It May Concern:

                I am writing this email as I have an ongoing case at Woolwich Crown Court, and I have noticed
                some errors in my PNC record which the police printed of at around 25/06/2013.

                I would be very grateful if you can pull up the following records so I can check them with
                the PNC the police printed off for the case that is on going at Woolwich Crown Court, I have
                been told I will need a Memorandum of conviction or the transcript for the case.

                I do know there are some errors on the cases that was heard at Enfield Magistrates and can see
                them clearly, but due to how far they go back cannot remember some of the cases. I do also know
                some are correct but due to some dates being wrong on some of the ones I can see errors in I would
                like to check all the cases on the PNC that was heard at Enfield Magistrates.

                If this can be done as a matter of urgency due to the impact this is having on my life with the case that
                is on going at Woolwich Crown Court and my bail and other issues.

                If the information could be emailed to me I would be grateful as I am next in court on March 2014 and
                would like this information of any errors so I can show the judge.

                Please see below the lists of cases I would like information on.
























                                                           103]]></page><page Index="105"><![CDATA[104]]></page><page Index="106"><![CDATA[105]]></page><page Index="107"><![CDATA[106]]></page><page Index="108"><![CDATA[Yours faithfully


                Mr Simon Paul Cordell

                DOB 26/01/1981


                This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
                Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your








                                                           107]]></page><page Index="109"><![CDATA[organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.
             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.

             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.
             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
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                                                                  108]]></page><page Index="110"><![CDATA[Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
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                Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.
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                The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
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                The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
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                                                           109]]></page><page Index="111"><![CDATA[This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
             organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

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             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
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             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
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             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
             organisation's IT Helpdesk.
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             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
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             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.



             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
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                                                                  110]]></page><page Index="112"><![CDATA[This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
                Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
                organisation's IT Helpdesk.
                Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

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                Internet e-mail is not a secure medium. Any reply to this message
                could be intercepted and read by someone else. Please bear that in
                mind when deciding whether to send material in response to this message
                by e-mail.

                This e-mail (whether you are the sender or the recipient) may be
                monitored, recorded and retained by the Ministry of Justice. E-mail
                monitoring / blocking software may be used, and e-mail content may be
                read at any time. You have a responsibility to ensure laws are not
                broken when composing or forwarding e-mails and their contents.


                The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
                in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
                Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.












































                                                           111]]></page><page Index="113"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               13 March 2014 13:12
             To:                                   'GL‐HCORNERMCENQ'
             Subject:                          RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             Could you please email them to this address if possible.

             Regards

             Simon Cordell



             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 13 March 2014 13:04
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             A number of the registers have been located and they are being copied now.  We will send them
             by post tomorrow to the address given by you in a previous e-mail:

                                                                                                               Mr. Simon Paul Cordell
                                                                                                               109 Burncroft Road
                                                                                                               Enfield
                                                                                                               Middlesex
                                                                                                                                       EN3 7JQ

             The age and quality of the register entries is such that scanning and e-mailing is not a viable option.

             Regards,

             Customer Services Unit

             Highbury Corner Magistrates Court

             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other
             statements which may bind the Ministry of Justice in any way via electronic means.








                                                                  112]]></page><page Index="114"><![CDATA[From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                Sent: 13 March 2014 12:27
                To: GL-HCORNERMCENQ
                Subject: RE: Simon Cordell Errors on Cases.
                To Whom It May Concern:

                I am sorry to keep emailing you but I still have not had any emails with the data I have asked for. Can you please get back to me with
                what is going on.

                Regards

                Simon Cordell

                From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
                Sent: 12 March 2014 12:04
                To: 'Lorraine Cordell'
                Subject: RE: Simon Cordell Errors on Cases.

                Dear Mr Cordell,

                Our colleague is searching for the files now: I will send whatever she finds today.  She will be continuing to search
                for files tomorrow also.

                Regards,

                Customer Services Unit

                Highbury Corner Magistrates Court
                Tel: 0207-506 3100

                Fax: 0870 739 5768
                e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




                I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
                bind the Ministry of Justice in any way via electronic means.



                From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                Sent: 12 March 2014 11:59
                To: GL-HCORNERMCENQ
                Subject: RE: Simon Cordell Errors on Cases.

                To Whom It May Concern:

                I am writing this to see if there is any news as to the data I asked for. I was hoping to have got an email yesterday with some
                information due to the email you sent me on the 10/02/2014 but I did not. I understand that the court is only open Tuesday to Thursday
                which only give till tomorrow as you are aware I am back in court on the 18/03/2014 which if I do not get anything by tomorrow I will have
                to go into court then with nothing as the court would be closed. Could you therefore let me know if the data I have asked for will be
                available by tomorrow?

                Regards







                                                           113]]></page><page Index="115"><![CDATA[Simon Cordell

             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 10 March 2014 12:59
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             As confirmed to Mrs Cordell last week, a member of staff at Tottenham Magistrates Court will research the
             Registers listed and copies will be sent, by e-mail, to you as we recover them.  The Court opens Tuesday to
             Thursday: we hope to have at least some of the records for you tomorrow.

             Regards,
             Customer Services Unit

             Highbury Corner Magistrates Court

             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
             bind the Ministry of Justice in any way via electronic means.


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 10 March 2014 12:43
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             I am writing this email to see if there is any update to the information that I have asked for.


             Regards

             Simon Cordell

             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 04 March 2014 15:23
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.


             Dear Mr Cordell,







                                                                  114]]></page><page Index="116"><![CDATA[Staff are looking for the records at Enfield Magistrates Court this week; however, we will not have
                them for tomorrow morning. We will endeavour to have as many as possible before Thursday.  If
                there are specific dates you needed particularly, these could be accessed first.


                Regards,


                Customer Services Unit
                Highbury Corner Magistrates Court
                Tel: 0207-506 3100

                Fax: 0870 739 5768
                e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk


                I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
                of Justice in any way via electronic means.



                From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                Sent: 04 March 2014 15:08
                To: GL-HCORNERMCENQ
                Subject: RE: Simon Cordell Errors on Cases.

                To Whom It May Concern:

                I am wondering if there is any update, as I am in Woolwich Crown Court tomorrow and as said I wanted the information before I went to
                court.

                Regards

                Simon Cordell

                From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                Sent: 03 March 2014 14:39
                To: 'GL-HCORNERMCENQ'
                Subject: RE: Simon Cordell Errors on Cases.

                To Whom It May Concern:

                After you email dated the 21/02/2014 I was thinking that you would be searching for the data from the week of the 24/02/2014 as this is
                                             st
                what it said in the email.  As I said in my 1  email when asking for the information I have a case that is at Woolwich crown court and I
                am having problems with my bail due to the records on my PNC, I am due in court maybe tomorrow or this week as my solicitor is
                putting into court to have a hearing and I wanted to have any errors on the PNC addressed at court.

                Regards

                Simon Cordell


                From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
                Sent: 03 March 2014 13:48
                To: 'Lorraine Cordell'
                Subject: RE: Simon Cordell Errors on Cases.






                                                           115]]></page><page Index="117"><![CDATA[Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             Staff will be searching for the requested Registers from tomorrow.  We will contact you as soon as this is done.

             Regards,

             Customer Services Unit

             Highbury Corner Magistrates Court

             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk



             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 March 2014 13:22
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             I was wondering if there were any updates as to the data I have asked for so that I can check cases against my PNC file.

             Regards

             Simon Cordell

             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 21 February 2014 16:06
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             The records you request are at another court.  We will begin searching for them next week when the court is open.

             Regards,


             Customer Services Unit
             Administration Officer

             Highbury Corner Magistrates Court
             Tel: 0207-506 3100





                                                                  116]]></page><page Index="118"><![CDATA[Fax: 0870 739 5768
                e-mail: gl-hcornermcenq@hmcts.gsi.gov.uk



                I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
                of Justice in any way via electronic means.


                From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                Sent: 20 February 2014 12:29
                To: GL-HCORNERMCENQ
                Subject: RE: Simon Cordell Errors on Cases.
                Hello

                I do understand that most of the items listed in my emails are archived due to there date but as I can see errors in the dates of
                some of the things and I know this as fact I would like all items checked that is listed so that it can be checked against the PNC
                records I have got the print out from.

                Many Thanks

                Simon Cordell



                From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
                Sent: 20 February 2014 12:14
                To: 'Lorraine Cordell'
                Subject: RE: Simon Cordell Errors on Cases.

                Dear Mr Cordell,

                Further to the conversation between Mrs Cordell and a member of staff yesterday, please specify which dates and offences you
                wish us to check.  Almost all the offences are archived and not immediately accessible using the computer; specific dates and
                offences would help reduce the delay in providing this information.
                Regards,

                Customer Services Unit

                Administration Office
                Highbury Corner Magistrates Court

                Tel: 0207-506 3100

                Fax: 0870 739 5768
                e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




                I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
                bind the Ministry of Justice in any way via electronic means.





                                                           117]]></page><page Index="119"><![CDATA[bind the Ministry of Justice in any way via electronic means.





             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 19 February 2014 13:36
             To: GL-HCORNERMCENQ
             Subject: Re: Simon Cordell Errors on Cases.

                                                                                                               Mr. Simon Paul Cordell
                                                                                                               109 Burncroft Road
                                                                                                               Enfield
                                                                                                               Middlesex
                                                                                                               EN3 7JQ
                                                                                                               18/02/2014


             To Whom It May Concern:

             I am writing this email as I have an ongoing case at Woolwich Crown Court, and I have noticed
             some errors in my PNC record which the police printed of at around 25/06/2013.

             I would be very grateful if you can pull up the following records so I can check them with
             the PNC the police printed off for the case that is on going at Woolwich Crown Court, I have
             been told I will need a Memorandum of conviction or the transcript for the case.

             I do know there are some errors on the cases that was heard at Enfield Magistrates and can see
             them clearly, but due to how far they go back cannot remember some of the cases. I do also know
             some are correct but due to some dates being wrong on some of the ones I can see errors in I would
             like to check all the cases on the PNC that was heard at Enfield Magistrates.

             If this can be done as a matter of urgency due to the impact this is having on my life with the case that
             is on going at Woolwich Crown Court and my bail and other issues.

             If the information could be emailed to me I would be grateful as I am next in court on March 2014 and
             would like this information of any errors so I can show the judge.

             Please see below the lists of cases I would like information on.






















                                                                  118]]></page><page Index="120"><![CDATA[119]]></page><page Index="121"><![CDATA[120]]></page><page Index="122"><![CDATA[121]]></page><page Index="123"><![CDATA[Yours faithfully


             Mr Simon Paul Cordell

             DOB 26/01/1981

             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your





                                                                  122]]></page><page Index="124"><![CDATA[organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.
             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
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             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
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             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
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             This e-mail (whether you are the sender or the recipient) may be
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             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
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             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by





                                                           123]]></page><page Index="125"><![CDATA[Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your
             organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This e-mail (and any attachment) is intended only for the attention of
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             copies and inform the sender by return e-mail.

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             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.



             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

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             organisation's IT Helpdesk.
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             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.
             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by




                                                                  124]]></page><page Index="126"><![CDATA[This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
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             organisation's IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This e-mail (and any attachment) is intended only for the attention of
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             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
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             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
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             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
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                                                           125]]></page><page Index="127"><![CDATA[This email was received from the INTERNET and scanned by the Government Secure Intranet anti-virus service supplied by
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             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.



             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
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                                                                  126]]></page><page Index="128"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               13 March 2014 12:27
             To:                                   'GL‐HCORNERMCENQ'
             Subject:                          RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             I am sorry to keep emailing you but I still have not had any emails with the data I have asked for. Can you please get back to me with
             what is going on.

             Regards

             Simon Cordell


             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 12 March 2014 12:04
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             Our colleague is searching for the files now: I will send whatever she finds today.  She will be continuing to search
             for files tomorrow also.

             Regards,


             Customer Services Unit

             Highbury Corner Magistrates Court

             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
             bind the Ministry of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 12 March 2014 11:59
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             I am writing this to see if there is any news as to the data I asked for. I was hoping to have got an email yesterday with some
             information due to the email you sent me on the 10/02/2014 but I did not. I understand that the court is only open Tuesday to Thursday
             which only give till tomorrow as you are aware I am back in court on the 18/03/2014 which if I do not get anything by tomorrow I will have
             to go into court then with nothing as the court would be closed. Could you therefore let me know if the data I have asked for will be
             available by tomorrow?





                                                           127]]></page><page Index="129"><![CDATA[Regards

             Simon Cordell
             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 10 March 2014 12:59
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             As confirmed to Mrs Cordell last week, a member of staff at Tottenham Magistrates Court will research the
             Registers listed and copies will be sent, by e-mail, to you as we recover them.  The Court opens Tuesday to
             Thursday: we hope to have at least some of the records for you tomorrow.

             Regards,

             Customer Services Unit

             Highbury Corner Magistrates Court
             Tel: 0207-506 3100

             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
             bind the Ministry of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 10 March 2014 12:43
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.
             To Whom It May Concern:

             I am writing this email to see if there is any update to the information that I have asked for.


             Regards

             Simon Cordell


             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 04 March 2014 15:23
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.


             Dear Mr Cordell,





                                                                  128]]></page><page Index="130"><![CDATA[Staff are looking for the records at Enfield Magistrates Court this week; however, we will not have
             them for tomorrow morning. We will endeavour to have as many as possible before Thursday.  If
             there are specific dates you needed particularly, these could be accessed first.


             Regards,

             Customer Services Unit

             Highbury Corner Magistrates Court

             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk



             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 04 March 2014 15:08
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.
             To Whom It May Concern:

             I am wondering if there is any update, as I am in Woolwich Crown Court tomorrow and as said I wanted the information before I went to
             court.

             Regards

             Simon Cordell


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 March 2014 14:39
             To: 'GL-HCORNERMCENQ'
             Subject: RE: Simon Cordell Errors on Cases.

             To Whom It May Concern:

             After you email dated the 21/02/2014 I was thinking that you would be searching for the data from the week of the 24/02/2014 as this is
                                            st
             what it said in the email.  As I said in my 1  email when asking for the information I have a case that is at Woolwich crown court and I
             am having problems with my bail due to the records on my PNC, I am due in court maybe tomorrow or this week as my solicitor is
             putting into court to have a hearing and I wanted to have any errors on the PNC addressed at court.

             Regards

             Simon Cordell


             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 03 March 2014 13:48
             To: 'Lorraine Cordell'



                                                           129]]></page><page Index="131"><![CDATA[To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             Staff will be searching for the requested Registers from tomorrow.  We will contact you as soon as this is done.

             Regards,


             Customer Services Unit
             Highbury Corner Magistrates Court

             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk



             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 March 2014 13:22
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.
             To Whom It May Concern:

             I was wondering if there were any updates as to the data I have asked for so that I can check cases against my PNC file.

             Regards

             Simon Cordell


             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 21 February 2014 16:06
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             The records you request are at another court.  We will begin searching for them next week when the court is open.

             Regards,


             Customer Services Unit
             Administration Officer

             Highbury Corner Magistrates Court
             Tel: 0207-506 3100




                                                                 130]]></page><page Index="132"><![CDATA[Fax: 0870 739 5768
             e-mail: gl-hcornermcenq@hmcts.gsi.gov.uk



             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 20 February 2014 12:29
             To: GL-HCORNERMCENQ
             Subject: RE: Simon Cordell Errors on Cases.
             Hello

             I do understand that most of the items listed in my emails are archived due to there date but as I can see errors in the dates of
             some of the things and I know this as fact I would like all items checked that is listed so that it can be checked against the PNC
             records I have got the print out from.

             Many Thanks

             Simon Cordell


             From: GL-HCORNERMCENQ [mailto:gl-hcornermcenq@hmcts.gsi.gov.uk]
             Sent: 20 February 2014 12:14
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Errors on Cases.

             Dear Mr Cordell,

             Further to the conversation between Mrs Cordell and a member of staff yesterday, please specify which dates and offences you
             wish us to check.  Almost all the offences are archived and not immediately accessible using the computer; specific dates and
             offences would help reduce the delay in providing this information.

             Regards,

             Customer Services Unit

             Administration Office
             Highbury Corner Magistrates Court


             Tel: 0207-506 3100
             Fax: 0870 739 5768
             e-mail: GL-HCORNERMCENQ@hmcts.gsi.gov.uk




             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may



                                                           131]]></page><page Index="133"><![CDATA[I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
             bind the Ministry of Justice in any way via electronic means.



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 19 February 2014 13:36
             To: GL-HCORNERMCENQ
             Subject: Re: Simon Cordell Errors on Cases.
                                                                                                               Mr. Simon Paul Cordell
                                                                                                               109 Burncroft Road
                                                                                                               Enfield
                                                                                                               Middlesex
                                                                                                               EN3 7JQ
                                                                                                               18/02/2014


             To Whom It May Concern:

             I am writing this email as I have an ongoing case at Woolwich Crown Court, and I have noticed
             some errors in my PNC record which the police printed of at around 25/06/2013.

             I would be very grateful if you can pull up the following records so I can check them with
             the PNC the police printed off for the case that is on going at Woolwich Crown Court, I have
             been told I will need a Memorandum of conviction or the transcript for the case.

             I do know there are some errors on the cases that was heard at Enfield Magistrates and can see
             them clearly, but due to how far they go back cannot remember some of the cases. I do also know
             some are correct but due to some dates being wrong on some of the ones I can see errors in I would
             like to check all the cases on the PNC that was heard at Enfield Magistrates.

             If this can be done as a matter of urgency due to the impact this is having on my life with the case that
             is on going at Woolwich Crown Court and my bail and other issues.

             If the information could be emailed to me I would be grateful as I am next in court on March 2014 and
             would like this information of any errors so I can show the judge.

             Please see below the lists of cases I would like information on.





















                                                                  132]]></page><page Index="134"><![CDATA[133]]></page><page Index="135"><![CDATA[134]]></page><page Index="136"><![CDATA[135]]></page><page Index="137"><![CDATA[Yours faithfully


             Mr Simon Paul Cordell

             DOB 26/01/1981

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                                                                  136]]></page><page Index="138"><![CDATA[organisation's IT Helpdesk.
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             mind when deciding whether to send material in response to this message
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                                                           139]]></page><page Index="141"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               25 March 2014 11:40
             To:                                   'Martin Jenkin'
             Subject:                          RE: Simon Cordell Logbook
             Attachments:                 CX52JRZ‐logbook‐full.pdf

             Dear Martin

             Here is the logbook for CX52JRZ please see attached. I did call DVLA after I got the letter from them which
             showed the spelling of the last name wrong as it was spelled Cardell and not Cordell, they told me I had to wait
             until the logbook come in the post and then to fill in section 6 to get it corrected. Which I will be doing.

             Also i have also noticed today when the logbook came in the post and i am not sure why they have put the new
             keepers date as 15/02/2014 as the green slip section 10 was sent to them, so the date of the 10/11/2013 was on
             it so I will be writing a letter to ask why this was done, Along with the section 6 to correct the last name.

             Could you please update us as to when this can be sorted with KGM as to the claim that is against Simon so he
             can sort his insurance out.

             Also about the claim for 09 Dec 2013 we still have not heard from KGM as to when someone will be sent out to
             take a report from Simon could this be looked into?

             And also I know there was some confusion as to the number that was called to report this on the 09 Dec 2013,
             please see the below information from my phone bill

             Mon 09 Dec 13:28 SPEC SERV 08444126412 22:00

             The call was made to 08444126412 at 13:28 and lasted 22 min this is when Simon called to report what had
             happened on the 09/12/2013 and give all the information which the person noted. I know there is some issue as to
             the lady who witnessed this information being missing but it was all given on this call. If it can be possible can
             someone get the tape for this call and get the information to the witness so KGM can contact her about what she
             saw and who was at fault.


             Lorraine





























                                                                  140]]></page><page Index="142"><![CDATA[RE: Simon Cordell Logbook->CX52JRZ-logbook-full.pdf
























































































                                                           141]]></page><page Index="143"><![CDATA[142]]></page><page Index="144"><![CDATA[143]]></page><page Index="145"><![CDATA[144]]></page><page Index="146"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               26 March 2014 17:54
             To:                                   'martinjenkin@broadsuredirect.com'
             Subject:                          RE: Simon Cordell Logbook

             Hi Martin

             Is it all possible to get an update I am losing money due to not having insurance and not being able to drive. You said you would get
             back to me today and I have not heard anything.

             Simon

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 25 March 2014 11:40
             To: 'Martin Jenkin'
             Subject: RE: Simon Cordell Logbook

             Dear Martin

             Here is the logbook for CX52JRZ please see attached. I did call DVLA after I got the letter from them which
             showed the spelling of the last name wrong as it was spelled Cardell and not Cordell, they told me I had to wait
             until the logbook come in the post and then to fill in section 6 to get it corrected. Which I will be doing.

             Also i have also noticed today when the logbook came in the post and i am not sure why they have put the new
             keepers date as 15/02/2014 as the green slip section 10 was sent to them, so the date of the 10/11/2013 was on
             it so I will be writing a letter to ask why this was done, Along with the section 6 to correct the last name.

             Could you please update us as to when this can be sorted with KGM as to the claim that is against Simon so he
             can sort his insurance out.

             Also about the claim for 09 Dec 2013 we still have not heard from KGM as to when someone will be sent out to
             take a report from Simon could this be looked into?

             And also I know there was some confusion as to the number that was called to report this on the 09 Dec 2013,
             please see the below information from my phone bill

             Mon 09 Dec 13:28 SPEC SERV 08444126412 22:00

             The call was made to 08444126412 at 13:28 and lasted 22 min this is when Simon called to report what had
             happened on the 09/12/2013 and give all the information which the person noted. I know there is some issue as to
             the lady who witnessed this information being missing but it was all given on this call. If it can be possible can
             someone get the tape for this call and get the information to the witness so KGM can contact her about what she
             saw and who was at fault.


             Lorraine














                                                           145]]></page><page Index="147"><![CDATA[From:                                         Martin Jenkin <martinjenkin@broadsuredirect.com>
             Sent:                                           17 April 2014 18:44
             To:                                               'Lorraine Cordell'
             Attachments:                          Cordell Cover note.pdf



             Regards


             Martin Jenkin
             DDI 01843 598744




             t: 01843 594477
             f: 01843 594488

             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             Broadsure Direct ‐ Telephone number: 01843 594477 ‐ Fax Number: 01843 594488
             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             This e‐mail transmission is strictly confidential and intended solely for the person or organisation to whom it is addressed. It
             may contain privileged and confidential information and if you are not the intended recipient, you must not copy, distribute or
             take any action in reliance on it. If you have received this e‐mail in error, please reply to the sender as soon as possible and
             delete the message. Please note that we are able to, and reserve the right to, monitor e‐mail communications passing through
             our network.
             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.









































                                                                  146]]></page><page Index="148"><![CDATA[->Cordell Cover note.pdf


               Temporary Motor Insurance Cover Note Number  PP   6115008999
               Details of proposer and cover period
               Cover starting on:  Hour 17:09     Day 17         Month 04       Year 2014  until the same time 30 days thereafter
               Issued on:          Hour 17:09     Day 17         Month 04       Year 2014
               Reason for issue      New Business   Renewal      Adjustment   Other       Policy number PPAMT74092
               Full name of proposer            Mr Simon Cordell
               Full address                     109 Burncroft Avenue
                                                Enfield
               Postcode                         EN3 7JQ
                                                Motor trader and any other occupation declared to and accepted by PolicyPlan (a trading
               Occupation
                                                style of Staveley Head Limited)
               The above named Proposer, having applied for Insurance described in the Schedule below and having paid or agreed to pay the required premium, the Insurance is hereby
               provisionally held in force for the period and time entered above in the terms of the Insurers' usual form of Insurance applicable thereto (subject to the Special Conditions indicated
               below),  unless  this  provisional  Insurance  be  terminated  by  written  notice  to  the  Proposer  at  the  above  address,  in  which  case  the  Insurance  shall  thereupon  cease  and  a
               proportionate part of the annual premium will be charged for the time this Insurance has been in force.
               Schedule
                       Any motor vehicle owned by the policyholder (or spouse of the policyholder if named below) and any motor vehicle in the custody or control of the policyholder in
                       connection with the policyholder's motor trade business, but excluding any steam-driven vehicle, mobile plant, agricultural vehicles, special type vehicles, trikes,
               Description of   quadbikes, taxis, PSV vehicles, vehicles in excess of 7.5 tonnes gross vehicle weight, vehicle transporters or trailers capable of carrying more than 2 vehicles,
                       vehicles capable of carrying more than seven passengers, any goods carrying vehicle used by the policyholder for hire or reward other than recovery vehicles
               vehicle  licenced under the recovery vehicles taxation class or trade plates for the carriage of goods for demonstration purposes in accordance with the regulations
                       applicable to such licences, and excluding any vehicle hired by the policyholder under a hire purchase agreement to any partner, director or employee of the
                       policyholder unless such vehicle is in the custody or control of the policyholder for the purposes of the policyholder's motor trade business.

               Type of cover                            Comprehensive  Third Party Fire and Theft  Third Party Only
               Drivers covered and appropriate use as
               defined overleaf:                      SDP              TFW             ABU              MT
               Simon Cordell
               ----------------------------------------
               ----------------------------------------
               ----------------------------------------
               Vehicle indemnity limit  Maximum total liability for all   Special conditions
                                    vehicles
               £10000               £20000               £ 500accidental damage, fire and theft excess
               Certificate of Motor Insurance
                           We hereby certify that this covering note satisfies the requirements of the relevant law applicable in Great Britain, Northern Ireland and the Isle of Man.
                           For and on behalf of Enterprise Insurance Company plc.


               Issued by

                                                                             Andrew Flowers Managing Director
                           Agent for the Proposer but specially empowered by Insurers   Enterprise Insurance Company plc
                           to issue this temporary protection to meet the requirements
                           of the relevant law.
               Important note  This Temporary Cover Note is not evidence of an annual contract or that the Insurer will enter into an annual contract. If the Insurance provided by this cover
                           note is not required, please return it immediately, stating the reason(s) for doing so.
               Staveley Head Limited
               This insurance is arranged and administered by PolicyPlan (a trading style of Staveley Head Limited). Registered in England and Wales No. 2802585.
               Registered office Staveley House, Church Street, Connah's Quay, CH5 4AS. Authorised and regulated by the Financial Conduct Authority.
               Underwritten by Enterprise Insurance Company plc, R22-R24 Ragged Staff Wharf, Queensway Quay, Gibraltar.
               Licensed and regulated by the Financial Services Commission, Gibraltar
               Authorised to provide insurance in the United Kingdom by the Financial Conduct Authority (Registration Number 402277)














                                                           147]]></page><page Index="149"><![CDATA[Use definitions
               SDP
               Vehicles used for social, domestic and pleasure purposes
               TFW
               Vehicles used for travel between home and a permanent place of business/work
               ABU
               Vehicles used for the business or trade purposes of the specified driver or the driver's employer as a secondary occupation to that of a motor trader

               MT
               Vehicles used in connection with the policyholder's business as a motor trader





































































                                                                  148]]></page><page Index="150"><![CDATA[From:                                         Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                                           15 May 2014 13:04
             To:                                               'Martin Jenkin'
             Subject:                                     RE: Policy‐Simon‐Cordell
             Attachments:                          Statement‐of‐facts.pdf; 36980126‐Mr Ian Robinson.doc; 36980127‐Miss M Stavros.doc; 36980128‐Miss
                                 L Cordell.doc; Policy‐plan‐letter‐dated‐12‐05‐2014.pdf; Simon‐Driving Licence‐Card‐Back.jpg; Simon‐
                                 Driving Licence‐Card‐Front (1).jpg; Simon‐Driving Licence‐Front‐Back.pdf

             Hi Martin

             Simon had a letter from policy plan saying they were cancelling his policy the letter was dated 12/05/2014 and they said they were
             cancelling seven days from the date of there letter . Not sure as to why as when Simon got your letter dated the 06/05/2014 we
             sent the documents you asked for to policy plan. Please see attached documents which where posted to policy plan. Could you
             please see as to the reason as why they are cancelling his policy please.


             Regards

             Simon




















































                                                           149]]></page><page Index="151"><![CDATA[RE: Policy-Simon-Cordell->Statement-of-facts.pdf
























































































                                                                  150]]></page><page Index="152"><![CDATA[151]]></page><page Index="153"><![CDATA[152]]></page><page Index="154"><![CDATA[153]]></page><page Index="155"><![CDATA[154]]></page><page Index="156"><![CDATA[RE: Policy-Simon-Cordell->36980126-Mr Ian Robinson.doc
                                                                             RE: Policy-Simon-Cordell->36980126-Mr Ian Robinson.doc
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                 INVOICE N0: 36980126



                 Mr Ian Robinson
                 9 Elmcroft Av
                 Edmonton

                 N9 7DR
                 07939 988699



                                                                                         AMOUNT DUE
                 Mercedes ML rear disc and pads including parts                          £180.00






                                                                             To Be Paid
                                                                                         £180.00



                 Date 18/02/2014











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                 Oil and Oil Filter Replacement
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                 Battery Condition
                 Charging System
                 Exhaust Condition
                 Tyre Tread and Pressure
                 Full Brake Check                          Done        rear disc and pads replaced.
                 Steering Check
                 Shock Absorbers Check
                 Suspension Check
                 Auxiliary Drive Belt Check
                 Wheel Alignment Check
                 Wheel Bearing Check
                 Wheel Balance
                 Brake Fluid Condition
                 Replace Fuel Filter (Diesel)
                 Replace Spark Plugs (Petrol)
                 Replace Air Filter

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                                                                  156]]></page><page Index="158"><![CDATA[RE: Policy-Simon-Cordell->36980127-Miss M Stavros.doc
                                                                             RE: Policy-Simon-Cordell->36980127-Miss M Stavros.doc
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                 INVOICE N0: 36980127



                 Miss M Stavros
                 61, Tiverton House,
                 Exeter Road,
                 Enfield
                 EN3 7TW




                                                                                         AMOUNT DUE
                 Vauxhall Corsa Front Brake pads replaced (Including parts)              £79.00






                                                                             To Be Paid
                                                                                         £79.00



                 Date 18/02/2014











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                 Power Steering Fluid
                 Lights
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                 Battery Condition
                 Charging System
                 Exhaust Condition
                 Tyre Tread and Pressure
                 Full Brake Check                          Done        Front Brake pads replaced
                 Steering Check
                 Shock Absorbers Check
                 Suspension Check
                 Auxiliary Drive Belt Check
                 Wheel Alignment Check
                 Wheel Bearing Check
                 Wheel Balance
                 Brake Fluid Condition
                 Replace Fuel Filter (Diesel)
                 Replace Spark Plugs (Petrol)
                 Replace Air Filter

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                                                                  158]]></page><page Index="160"><![CDATA[RE: Policy-Simon-Cordell->36980128-Miss L Cordell.doc
                                                                              RE: Policy-Simon-Cordell->36980128-Miss L Cordell.doc
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                 INVOICE N0: 36980128



                 Miss L Cordell
                 23 Byron Terrace


                 N9 7DG
                 07961 833021



                                                                                         AMOUNT DUE
                 Full Service Ford Fiests                                                £175.00






                                                                             To Be Paid
                                                                                         £175.00



                 Date 20/02/2014











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                 Windscreen Wipers                         Done
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                 Charging System
                 Exhaust Condition                         Done
                 Tyre Tread and Pressure                   Done
                 Full Brake Check                          Done        brake light sensor fixed.
                 Steering Check                            Done
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                 Suspension Check                          Done
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                 Wheel Alignment Check                     Done
                 Wheel Bearing Check                       Done
                 Wheel Balance                             Done
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                 Replace Fuel Filter (Diesel)
                 Replace Spark Plugs (Petrol)              Done
                 Replace Air Filter                        Done

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                                                                  160]]></page><page Index="162"><![CDATA[RE: Policy-Simon-Cordell->Policy-plan-letter-dated-12-05-2014.pdf
























































































                                                           161]]></page><page Index="163"><![CDATA[RE: Policy-Simon-Cordell->Simon-Driving Licence-Card-Back.jpg






















































































                                                                  162]]></page><page Index="164"><![CDATA[RE: Policy-Simon-Cordell->Simon-Driving Licence-Card-Front (1).jpg






















































































                                                           163]]></page><page Index="165"><![CDATA[RE: Policy-Simon-Cordell->Simon-Driving Licence-Front-Back.pdf
























































































                                                                  164]]></page><page Index="166"><![CDATA[165]]></page><page Index="167"><![CDATA[From:                                         Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                                           16 May 2014 16:27
             To:                                               'martinjenkin@broadsuredirect.com'
             Subject:                                     RE: Policy‐Simon‐Cordell
             Attachments:                          36980157‐Jamie Macuire.doc; 36980158‐L Cordell.doc; 36980160‐Sheila Lewis.doc

             Hi Martin

             I got a call today and was told they needed 3 more invoices which I am sending over now.

             I hope the invoices will not be used for anything as this could cause me trouble under the data protection law.

             Regards

             Simon


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 15 May 2014 13:04
             To: 'Martin Jenkin'
             Subject: RE: Policy-Simon-Cordell

             Hi Martin

             Simon had a letter from policy plan saying they were cancelling his policy the letter was dated 12/05/2014 and they said they were
             cancelling seven days from the date of there letter . Not sure as to why as when Simon got your letter dated the 06/05/2014 we
             sent the documents you asked for to policy plan. Please see attached documents which where posted to policy plan. Could you
             please see as to the reason as why they are cancelling his policy please.


             Regards

             Simon


































                                                                  166]]></page><page Index="168"><![CDATA[RE: Policy-Simon-Cordell->36980157-Jamie Macuire.doc
                                                                              RE: Policy-Simon-Cordell->36980157-Jamie Macuire.doc
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                 INVOICE N0: 36980157



                 Jamie Mcuire
                 39 Wilton Estate


                 E8 1BD




                                                                                         AMOUNT DUE
                 BMW 325i Full Service and replace Battery                               £195






                                                                             To Be Paid   £195.00



                 Date 12/05/2014











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                 Lights                                    Done
                 Windscreen Wipers                         Done
                 Battery Condition                         Done        Replaced with New
                 Charging System
                 Exhaust Condition                         Done
                 Tyre Tread and Pressure                   Done
                 Full Brake Check                          Done
                 Steering Check                            Done
                 Shock Absorbers Check                     Done
                 Suspension Check                          Done
                 Auxiliary Drive Belt Check                Done
                 Wheel Alignment Check                     Done
                 Wheel Bearing Check                       Done
                 Wheel Balance                             Done
                 Brake Fluid Condition                     Done
                 Replace Fuel Filter (Diesel)
                 Replace Spark Plugs (Petrol)              Done
                 Replace Air Filter                        Done

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                                                                  168]]></page><page Index="170"><![CDATA[RE: Policy-Simon-Cordell->36980158-L Cordell.doc
                                                                                 RE: Policy-Simon-Cordell->36980158-L Cordell.doc
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                                                     0 07510 495262
                                                               6

                                                           4
                                                                2
                                                            9
                                                        1
                                                             5
                                                       5
                                                      7
                                                              2
                                                         0


                 INVOICE N0: 36980158



                 L Cordell
                 23 Byron Terrace


                 N9 7DG




                                                                                         AMOUNT DUE
                 Ford Fiests Supply radio code 0147                                      £20.00






                                                                             To Be Paid
                                                                                         £20.00




                 Date 12/05/2014











                                                    T-S-Enterprises
                                                           169]]></page><page Index="171"><![CDATA[2


                                                            T-S-Enterprises
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                                                       5
                                                            9
                                                      7
                                                               6
                                                                2
                                                             5
                                                              2

                                                         0
                                                           4
                                                        1



                 Oil and Oil Filter Replacement
                 Brake Fluid
                 Anti-freeze Coolant
                 Windscreen Wash
                 Power Steering Fluid
                 Lights
                 Windscreen Wipers
                 Battery Condition
                 Charging System
                 Exhaust Condition
                 Tyre Tread and Pressure
                 Full Brake Check
                 Steering Check
                 Shock Absorbers Check
                 Suspension Check
                 Auxiliary Drive Belt Check
                 Wheel Alignment Check
                 Wheel Bearing Check
                 Wheel Balance
                 Brake Fluid Condition
                 Replace Fuel Filter (Diesel)
                 Replace Spark Plugs (Petrol)
                 Replace Air Filter

                                                    T-S-Enterprises
                                                                  170]]></page><page Index="172"><![CDATA[RE: Policy-Simon-Cordell->36980160-Sheila Lewis.doc
                                                                               RE: Policy-Simon-Cordell->36980160-Sheila Lewis.doc
                                                                                                       1


                                                     E
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                                                    1 109 Burncroft Av
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                                                            9
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                                                           4
                                                               6
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                                                      7
                                                       5
                                                        1
                                                         0


                 INVOICE N0: 36980160



                 Sheila Lewis
                 5 Brook Crescent


                 N9 ODJ




                                                                                         AMOUNT DUE
                 PEUGEOT 206 1.1 ZEST 3, 2005 (Go and do check as wanting to buy car)    £50.00

                 Advised not to buy as she would need to replace back Shock Absorbers, and Front
                 Exhaust as it had a small hole. Seller would not go lower on price.




                                                                             To Be Paid   £50.00





                 Date 13/05/2014










                                                    T-S-Enterprises
                                                           171]]></page><page Index="173"><![CDATA[2


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                                                              2
                                                             5
                                                            9
                                                               6
                                                           4
                                                         0
                                                      7
                                                        1
                                                       5

                                                                2




                 Oil and Oil Filter Replacement
                 Brake Fluid
                 Anti-freeze Coolant
                 Windscreen Wash
                 Power Steering Fluid
                 Lights
                 Windscreen Wipers
                 Battery Condition
                 Charging System
                 Exhaust Condition
                 Tyre Tread and Pressure
                 Full Brake Check
                 Steering Check
                 Shock Absorbers Check
                 Suspension Check
                 Auxiliary Drive Belt Check
                 Wheel Alignment Check
                 Wheel Bearing Check
                 Wheel Balance
                 Brake Fluid Condition
                 Replace Fuel Filter (Diesel)
                 Replace Spark Plugs (Petrol)
                 Replace Air Filter

                                                    T-S-Enterprises
                                                                  172]]></page><page Index="174"><![CDATA[From:                                         Martin Jenkin <martinjenkin@broadsuredirect.com>
             Sent:                                           20 May 2014 18:52
             To:                                               'Lorraine Cordell'
             Subject:                                     FW:
             Attachments:                          image2014‐05‐20‐184559.pdf










































































                                                           173]]></page><page Index="175"><![CDATA[FW: ->image2014-05-20-184559.pdf























































































                                                                  174]]></page><page Index="176"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               22 May 2014 14:19
             To:                                   'swglondonmc@hmcts.gsi.gov.uk'
             Subject:                          Plea‐form‐011401009802
             Attachments:                 Plea‐form‐011401009802.pdf

             To Whom It May Concern:

             Please see attached Plea form for summons dated 16/04/2014 for case number 011401009802 to be heard on the 28/05/2014. Which I
             am pleading not guilty to.

             Could you please send back an email recipe that you have received my Plea form.


             Regards

             Mr Simon Cordell



























































                                                           175]]></page><page Index="177"><![CDATA[Plea-form-011401009802->Plea-form-011401009802.pdf
























































































                                                                  176]]></page><page Index="178"><![CDATA[177]]></page><page Index="179"><![CDATA[From:                                         Gaheris Edwards <gaheris@broadsuredirect.com>
                 Sent:                                           12 June 2014 13:47
                 To:                                               lorraine32@blueyonder.co.uk
                 Subject:                                     REF: 00‐COSX14MT06‐ID<58> OpenAttach Documents
                 Attachments:                          Vehicle Referral List Edited 14082012.pdf; Examples of Proof of trading.pdf; 021608047‐12‐06‐2014‐13‐
                                   43‐09.PDF; MotTrade_RR_Summary.pdf; Terms of Business.pdf; MotTrade_RR_wording.pdf; new biz
                                   fsa._GE_.pdf; sofdec._GE_.pdf; demands needs._GE_.pdf

                 As requested

                 Kind Regards,

                 Gaheris Edwards





                 Administration Department
                 t: 01843 594477
                 f: 01843 594488

                 ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
                 Broadsure Direct ‐ Telephone number: 01843 594477 ‐ Fax Number: 01843 594488
                 ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
                 This e‐mail transmission is strictly confidential and intended solely for the person or organisation to whom it is addressed. It
                 may contain privileged and confidential information and if you are not the intended recipient, you must not copy, distribute or
                 take any action in reliance on it. If you have received this e‐mail in error, please reply to the sender as soon as possible and
                 delete the message. Please note that we are able to, and reserve the right to, monitor e‐mail communications passing through
                 our network.
                 ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
                 Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.






































                                                                  178]]></page><page Index="180"><![CDATA[REF: 00-COSX14MT06-ID<58> OpenAttach Documents->Vehicle Referral List Edited 14082012.pdf

                       Please read below a list of vehicles that are excluded or required to be referred to your insurer before
                       purchase.  As the list is an example and is not exhaustive of all the vehicles that are excluded or to be referred,
                       all vehicles below and any vehicles that are rated similar within the motor trade should be referred to us or
                       your insurer before purchase.

                       Certain Insurers such as Tradex Insurance and Westminster insurance, do not have an example list of excluded
                       or referred vehicles, when insuring with these two companies the insurers, Tradex and Westminster Insurance
                       request that all vehicles over group (28) within the “Thatcham vehicle list” are to be referred before purchase.
                       For Aviva insurance where you DO NOT HAVE sports and performance cover (please check your documents
                       carefully before purchase) you must not purchase any vehicle from the list below or a vehicle that is above
                       group (38) within the Thatcham vehicle list without referral.You can check your vehicle group by visiting
                       www.thatcham.org  if you are experiencing any difficulty please contact Broadsure Direct on 01843 594477
                       – or 0845 658 6587 info@broadsuredirect.com

                       Make                            Model
                       AC                              ALL MODELS
                       AMERICAN VEH’S                  ALL MODELS
                       ASTON MARTIN                    ALL MODELS
                       AUDI                            ALL RS & TT MODELS
                       BENTLEY                         ALL MODELS
                       BMW                             APLINA, M SERIES, Z1 AND Z8 MODELS
                       BRISTOL                         ALL MODELS
                       BUGATTI                         ALL MODELS
                       CATERHAM CARS                   ALL MODELS
                       DE TOMASO                       ALL MODELS
                       DUTTON                          ALL MODELS
                       FERRARI                         ALL MODELS
                       FORD                            ALL COSWORTH MODELS & FOCUS RS
                       HONDA                           NSX
                       JAGUAR                          XJ 220
                       JENSEN                          ALL MODELS
                       KIT CARS                        ALL MODELS
                       LAMBORGHINI                     ALL MODELS
                       LANCIA                          DELTA HF INTERGRATLE 16V, EVO & EVO 2 MODELS
                       LOTUS                           ALL MODELS
                       MARCOS                          ALL MODELS
                       MASERATI                        ALL MODELS
                       MAZDA                           RX7, TWIN TURBO, TYPE R, RB, RS
                       MERCEDES                        BRABUS & AMG MODELS
                       MITSUBISHI                      LANCER EVO I, II, IV, V &VI ONLY
                       MITSTUBISHI                     RALLIART GALANT VR-4 & PA PAJERO V6 EVOLUTION
                       MORGAN                          ALL MODELS
                       NISSAN                          SKYLINE ALL MODELS
                       NISSAN                          SUNNY GTI-R, PULSAR GTI-R & NISSAN 350  & 370 MODELS
                       NOBLE                           ALL MODELS
                       PANTHER                         ALL MODELS
                       PORSCHE                         944, 968 & 928 MODELS
                       PORSCHE                         911 ALL MODELS
                       PORSCHE                         CAYENNE ALL MODELS
                       PORSCHE                         CAYMAN ALL MODELS
                       PORSCHE                         BOXTER ALL MODELS
                       RELIANT                         ALL MODELS
                       ROLLS ROYCE                     ALL MODELS
                       SUBARU                          IMPREZA TURBO 2000, STi, 22B 4WD,WRX & MACRAE
                       SUBARU                          LEGACY GT-B TWIN TURBO & SZ TURBO
                       TOYOTA                          SUPRA GZ, RZ TWIN TURBO & SZ TURBO
                       TVR                             ALL MODELS
                       VAUXHALL                        ALL VX & VXR MODELS
                       VOLKSWAGEN                      GOLF R MODELS
                       WESTFIELD                       ALL MODELS
                                                                                                 1



                                                           179]]></page><page Index="181"><![CDATA[Vehicles with more than 7 passenger seats
                       Agriculture vehicles
                       Plant vehicles
                       Ice cream vans
                       Mobile shops
                       Vehicles fitted with Hiabs or Cranes
                       Goods vehicles where the GVW is over 7.5 ton
                       Vehicle transporters capable of carrying more than 2 vehicles
                       High performance or Sports Vehicles
                       Sports, Vintage or Classic Cars
                       Modified Vehicles
                       Tippers
                       Agricultural and plant
                       American and Canadian
                       Breakdown and recovery
                       Classic car- any vehicle over 25 years old
                       Commercial vehicles in excess of 3.5T G.V.W
                       Imported
                       Kit cars
                       Modified and customised
                       Motorcycles including quad, trike and scooter

















































                                                                                                 2



                                                                  180]]></page><page Index="182"><![CDATA[REF: 00-COSX14MT06-ID<58> OpenAttach Documents->Examples of Proof of trading.pdf





                      Examples of Proof of Trading for all insurers except Policy Plan


                      If requested to provide proof of trading the following items are acceptable:-


                      o  Vehicle sales receipts
                      o  Vehicle purchase receipts
                      o  Auction House Invoices
                      o  Auction House membership
                      o  Receipts for work completed on customers vehicles
                      o  Copy invoices for parts purchased
                      o  Proof of joint bank account for business partnerships
                      o  Copy of contract of employment for employees
                      o  Submission of accounts

                      The Motor Trade business must generate an income and cover is not available to:
                          Those who regard their motor trade activities as a hobby:
                          Persons who regularly change personal vehicles:
                          Those who carry out repairs for family and friends but receive no payment:
                          Employees of another motor trade business who are required to arrange their own insurance:
                          Those who seek motor trade insurance to cover other business or social activities:

                      Motor Trade polices do not cover vehicles that have been borrowed or loaned from family, friends or other people.
                      The use under the policy is SD&P and Motor Trade purposes, which applies to any vehicle which is covered under
                      the policy. It follows therefore that if the vehicle is owned by, or in the custody of the insured for Motor Trade
                      purpose (which does include stock vehicles), then it is covered for SD&P use.










































                                                           181]]></page><page Index="183"><![CDATA[REF: 00-COSX14MT06-ID<58> OpenAttach Documents->021608047-12-06-2014-13-43-09.PDF














                                             Warning: this certificate has been prepared using a laser printer and is not valid if altered in any way
                                              Certificate of Motor Insurance
                  Certificate Number MT10 021608047
                1) Description of Vehicle(s)
                  1.  Any motor vehicle, which is:
                    1.   your property;
                    2.  the property of your spouse if he or she is named as a driver under this policy;
                    3.   held in trust by you or in your custody or control for motor trade purposes; or
                    4.   a vehicle leased to you on a lease agreement with a minimum initial duration of 12 months.
                    It must not be:
                    (a)  a vehicle driven by or in the custody or control of any company, partnership or person not declared in the Certificate of Motor Insurance
                    (b)  a vehicle used for hire, reward or teaching someone to drive (using the vehicle only for breakdown purposes or under a trade plate to transport
                       goods for demonstrating purposes in line with the regulations that apply to trade licences is not classed as hire or reward);
                    (c)  a vehicle transporter, with or without a trailer, that can carry more than two vehicles;
                    (d)  a vehicle being carried on a vehicle transporter or vehicle transporter and trailer, capable of carrying more than two vehicles at any one time; or
                    (e)  a vehicle hired/leased to you on a short term agreement of less than 12 months
                    (f)  a vehicle that has been seized by any government authority unless at the time of seizure the vehicle was:
                         i) your property; or
                         ii) the property of your spouse if he or she is declared as a driver on this policy; or
                         iii) held in trust by you or was in your custody or control for motor trade purposes.
                  2. For the purposes of Section 2 of this policy any trailer attached to a vehicle described in 1. above.
                2) Name of Policyholder       MR SIMON CORDELL


                3) Effective date of the commencement of  19th May 2014
                  Insurance for the purposes of the relevant law
                4) Date of Expiry of Insurance: Noon  19th May 2015

                5)  Persons or classes of persons entitled to drive
                   MR SIMON CORDELL






                   Provided that the person holds a licence to drive the vehicle or has held and is not disqualified from holding or obtaining such a licence
                6)  Limitations as to use
                   1. Use for Motor Trade purposes by:  MR SIMON CORDELL

                    2. Use for Social Domestic and Pleasure   MR SIMON CORDELL
                     purposes by:
                   The policy does not cover:
                   1. Use for hire or reward
                   2. Use for the conveyance of passengers for hire or reward
                   3. Use for racing, pacemaking, speed testing, rallies, reliability trials or competition
                   4. Use to secure the release of any vehicle that has been seized by any government or public authority unless at the time of seizure the vehicle was:
                       i) your property; or
                       ii) the property of your spouse if he or she is declared as a driver on this policy; or
                      iii) held in trust by you or was in your custody or control for motor trade purposes.
                   Use solely for breakdown purposes or use under a Trade Plate for the carriage of goods for Demonstration purposes in accordance with the Regulations
                   applicable to trade licences is not deemed to be use for hire or reward.
                I hereby certify that the Policy to which this Certificate relates satisfies the requirements of the relevant Law applicable in Great Britain, Northern Ireland, the Isle of Man,
                the Island of Jersey, the Island of Guernsey and the Island of Alderney
                Covea Insurance plc
                Norman Place
                Reading. RG1 8DA
                Authorised Insurers
                                                                                         Chief Executive Officer
                ADVICE TO THIRD PARTIES – Nothing contained in this Certificate affects your rights as a Third Party to make a claim
                                                    IMPORTANT INFORMATION
                 Notes I)  For full details of your Policy cover, please refer to the Policy document.
                    II)  You need to make any alterations to the details or cover please contact your insurance broker immediately
                    III)  If for any reason the Insurance is suspended or terminated, the Certificate of Insurance must be returned. Failure to comply with this obligation is an offence under the Road Traffic Acts
                                         24 HOUR CLAIMS ASSISTANCE - Motor Trade Care Line - 0844 902 2220
                        Please contact our Motor Trade Team as soon as possible after any incident involving a vehicle covered by your Motor Trade policy.

             Covea Insurance plc Norman Place, Reading RG1 8DA
             Telephone 0844 902 1000          Fax: 0118 955 2211 www.coveainsurance.co.uk
             Registered in England and Wales 613259
             Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority

                                                                  182]]></page><page Index="184"><![CDATA[POLICY                 MOTOR TRADE ROAD RISKS
                                                  SCHEDULE                         INSURANCE

                                                                         Policy No: MT10 021608047


                  Period of Insurance from     19th May 2014  To Noon Renewal Date  19th May 2015

                BROADSURE DIRECT
                4TH FLOOR THE ARGYLE CENTRE                  Premium Due       £1,970.47
                YORK STREET
                RAMSGATE                                     Plus Premium Tax
                KENT                                         (6.00%)           £118.22
                CT11 9DS
                Agency Number:     11715                     Total Payable     £2,088.69
                Agent’s Ref:            Q/MT-11715-006013

                Insured  MR SIMON CORDELL
                Business   109 BURNCROFT AVENUE              Motor Trade     VEHICLE SERVICE/SALES
                Address   ENFIELD                            Occupation
                         EN3 7JQ
                                                             Other Occupation  NONE
                                                             Policy Cover    COMPREHENSIVE
                                                             Vehicle Indemnity   £10,000
                                                             Limit for Section 1

                Insured   1  Any motor vehicle, which is:
                Vehicle      1.    your property;
                             2.    the property of your spouse if he or she is named as a driver under this policy;
                             3.    held in trust by you or in your custody or control for motor trade purposes; or
                             4.    a vehicle leased to you on a lease agreement with a minimum initial duration of 12 months
                             It must not be:
                              a.a vehicle driven by or in the custody or control of any company, partnership or person not declared in the
                                Certificate of Motor Insurance
                              b.a vehicle used for hire, reward or teaching someone to drive (using the vehicle only for breakdown purposes
                                or under a trade plate to transport goods for demonstrating purposes in line with the regulations that apply to
                                trade licences is not classed as hire and reward)
                              c.a vehicle transporter, with or without a trailer, that can carry more than two vehicles;
                              d.a vehicle being carried on a vehicle transporter or vehicle transporter and trailer, capable of carrying more
                                than two vehicles at any one time; or
                              e.a vehicle hired/leased to you on a short term agreement of less than 12 months.
                              f.a vehicle that has been seized by any government authority unless at the time of seizure the vehicle was:
                               i.your property; or
                               ii.the property of your spouse if he or she is declared as a driver on this policy; or
                               iii.held in trust by you or was in your custody or control for motor trade purposes.
                         2  For the purpose of Section 2 of this policy any trailer attached to a vehicle described in 1. above.
                Use             PLEASE SEE YOUR CERTIFICATE OF MOTOR INSURANCE FOR THE DESCRIPTION OF USE
                Driver(s)  MR SIMON CORDELL

                Excess   In the event of any claim the following excesses will apply. Young/Inexperienced Driver Excesses are payable in
                         addition to the excesses shown below.
                         You must Pay:
                         1.  The first £500 of each claim for fire, theft or attempted theft, or malicious damage.
                         2.  The first £500 of each claim under Section 1 of this policy other than claims described in 1. above
                The following Endorsements Apply – Please refer to the Policy Wording for a full description of Endorsements.
                NONE



             Covea Insurance plc Norman Place, Reading RG1 8DA
             Telephone 0844 902 1000          Fax: 0118 955 2211
             www.coveainsurance.co.uk/
             Registered in England and Wales 613259
             Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation
             Authority

                                                           183]]></page><page Index="185"><![CDATA[POLICY                 MOTOR TRADE ROAD RISKS
                                                  SCHEDULE                         INSURANCE


                                                                         Policy No: MT10 021608047

                MOTOR INSURANCE DATABASE
                1. VEHICLE UPDATES
                As a result of the 4th EU Motor Insurance Directive, you are obliged to provide the Motor Insurance Database (MID) with the registration numbers of all
                vehicles that are owned by you and that will be driven, used or parked on a road or public place.
                This includes:
                - All vehicles permanently owned by you (the Insured) or your spouse if covered by the policy.
                - Stock vehicles taxed and in your possession for more than 14 days for the purpose of sale
                - Vehicles driven under Trade Plate regulations. You must disclose all trade plate numbers
                All changes must be notified to Covéa Insurance immediately after the change occurs. The information required comprises vehicle registration number,
                make, model, confirmation of ownership and either the purchase or sale date.
                You can submit your data using the following methods and Covéa Insurance will notify the MID on your behalf.
                Go to http://www.coveainsurance.co.uk/ and select ‘Our Products’, ‘Commercial Products’, and then the ‘MID Update Link’.
                - Contact your broker/intermediary who will pass the information to Covéa Insurance, or
                - Call the Covéa Insurance helpdesk on 0844 902 1000. Please ensure you have the required information to hand
                Warning – all of the above are legal obligations and failure to supply the information and keep it up-to-date is a criminal offence. The
                maximum penalty upon conviction for non-compliance is a fine of £5,000. The MIIC will be seeking prosecution of non-compliant
                policyholders.
                2. RENEWALS
                If you are intending to renew your policy, the Motor Insurers’ Information Centre (MIIC) requires you to inform your insurer and confirm your intent to pay
                before the renewal date occurs. You can inform Covéa Insurance by contacting your broker/intermediary who will notify us on your behalf.
                3. ADJUSTMENTS
                You are required to inform Covéa Insurance immediately of any changes to your policy.
                4. NOTE
                It  should  be  noted  that  a  Motor  Trade  Road  Risks  policy  does  not  provide  cover  for  all  vehicles  or  every  eventuality  and  the  submission  of  this
                information should not be treated as an acceptance on our part that cover applies in respect of vehicles bearing the registration numbers disclosed.
                You  can  find  out  more  about  the  4 th  EU  Motor  Insurance  Directive  and  your  legal  requirements  by  visiting  the  Motor  Insurers’  Information  Centre
                website at www.miic.co.uk.
                24 HOUR CLAIMS ASSISTANCE
                Motor Trade Care Line - 0844 902 2220
                In the event of any incident involving a vehicle covered by this policy, please contact our Motor Trade Team as soon as possible on the above
                telephone number.
                HOW TO MAKE A CLAIM
                Should you be unfortunate to have to make a claim, telephone the Covéa Insurance Motor Trade Care Line.  Our Motor Trade Team will record the
                details of the incident and advise you of the next steps in the process.  Please provide us with the following information:
                i)    Policy Number, Your name, Driver's name
                ii)   Vehicle make, model and registration number
                iii)  Nature of incident
                iv)   Police incident number if applicable (this is a requirement for theft claims)
                v)    Accident police reference number (if police attended the scene)
                HOW WE DEAL WITH YOUR CLAIM
                After you have reported the incident, our Motor Trade Team will register your claim and send you a statement of facts containing a record of the
                information provided by you.  If any of the information in the statement  of facts is incorrect, you must advise us within seven days of receipt of the
                document.
                Any additional information that may be required to deal with your claim will be requested at this time, although Covéa Insurance reserve the right to ask
                for additional information or investigate the loss at any stage during the claim.

                DATA PROTECTION ACT
                If the broker or intermediary you have used to obtain this insurance policy ceases to carry on business, to otherwise trade or to be
                authorised and regulated by the applicable body as an insurance intermediary, we may transfer your personal data and information to
                another insurance intermediary who will continue to effect insurance cover for you. Please let us know if you do not want us to share
                your personal data and information with another insurance intermediary as described above.
                If you have any queries about the use of your information please write to the Data Protection Officer, Covea Insurance plc, Norman
                Place, Reading, RG1 8DA

             Covea Insurance plc Norman Place, Reading RG1 8DA
             Telephone 0844 902 1000          Fax: 0118 955 2211
             www.coveainsurance.co.uk/
             Registered in England and Wales 613259
             Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation
             Authority

                                                                  184]]></page><page Index="186"><![CDATA[Reason for Issue  NEW BUSINESS                           Schedule Dated  12th June 2014











































































             Covea Insurance plc Norman Place, Reading RG1 8DA
             Telephone 0844 902 1000          Fax: 0118 955 2211
             www.coveainsurance.co.uk/
             Registered in England and Wales 613259
             Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation
             Authority

                                                           185]]></page><page Index="187"><![CDATA[MOTOR TRADE ROAD RISKS
                                                    STATEMENT OF FACT
                                                                              Policy Number : MT10 021608047
                Premium inclusive of IPT :  £2,088.69
                Read the following information carefully. This forms the basis of your contract of insurance with us and you must let your Insurance
                Broker or Intermediary know if any of the information is incorrect within SEVEN DAYS of this statement. Failure to disclose ALL
                relevant facts may invalidate your Policy or may result in your Policy not operating fully. You will be advised of any revised premium
                and/or changes to terms and conditions that may result from amendments you make and a revised statement will be sent to you by
                your  Broker.  If  you  are  unsure  of  the  relevance  of  any  change  you  wish  to  make  please  contact  your  Insurance  Broker  or
                Intermediary who will be able to help. Failure to disclose material information could invalidate your insurance or result in a claim not
                being paid.
                THIS IS AN IMPORTANT DOCUMENT – PLEASE KEEP IT IN A SAFE PLACE. IF THE DETAILS ARE CORRECT THERE IS NO
                NEED TO RETURN THIS FORM.
                PROPOSER(S)
                Proposer Name                 MR SIMON CORDELL
                BUSINESS DETAILS
                Trading Name
                Limited Company Name
                You have stated that your Limited Company is not involved in any activity outside of the Motor Trade business that is the subject of this proposal.
                Business Address              109 BURNCROFT AVENUE
                                              ENFIELD
                Postcode                      EN3 7JQ
                Business Tel. Number          02082457454
                Date Business Established     01/05/2009
                Limited Company               NO
                Full / Part-Time Motor Trade Business  FULL TIME
                (If the majority of your income is obtained from a source other than this motor trade business then Part-time should have been
                selected on the Cover form.)

                BUSINESS BREAKDOWN
                Vehicle Sales Percentage        25%
                Vehicle Servicing Percentage    75%
                Mechanical Repairs Percentage    0%
                Breakdown Recovery Percentage    0%
                                                 0%
                Body Repairs Percentage
                Vehicle Valeting Percentage      0%
                                                 0%
                Other Motor Trade Activities Percentage
                COVER
                Period of Cover
                From                          19/05/2014
                To                            19/05/2015
                Policy Cover                  COMPREHENSIVE
                Limit of Indemnity (for loss or damage to any   £10,000
                one insured vehicle)
                1
                Covea Insurance plc Norman Place, Reading RG1 8DA
                Telephone 0844 902 1000          Fax: 0118 955 2211
                www.coveainsurance.co.uk
                Registered in England and Wales 613259
                Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential
                Regulation Authority


                                                                  186]]></page><page Index="188"><![CDATA[Excess                        £500

                LIMITATIONS AS TO USE
                Use for Motor Trade Purposes by :
                MR SIMON CORDELL
                Use for Social, Domestic and Pleasure purposes by :
                MR SIMON CORDELL
                This policy does not cover:
                 1. Use for hire or reward.
                 2. Use for the conveyance of passengers for hire or reward.
                 3. Use for racing, pacemaking, speed testing, rallies, reliability trials or competition.
                 4. Use solely for breakdown purposes or use under a Trade Plate for the carriage of goods for Demonstration purposes in
                   accordance with the Regulations applicable to trade licences is not deemed to be use for hire or reward.
                Demonstration Cover extension  EXCLUDED
                DRIVING EXPERIENCE
                You have declared 2 years No Claims Discount from your expired motor trade insurance policy.

                DRIVER DETAILS
                Driver                        1
                Name                          MR SIMON CORDELL
                Home Address                  109 BURNCROFT AVENUE
                                              ENFIELD
                Postcode                      EN3 7JQ
                Date of Birth                 26/01/1981
                Status                        PROPOSER
                Motor Trade Occupation        VEHICLE SERVICE/SALES

                Employment Status             SELF EMPLOYED
                Other Occupation              NONE
                Note: There is no cover under this policy
                for your other business(es)
                Other Employment Status       NONE

                Use(s) Required               MOTOR TRADE & SDP
                   This driver has declared that they do not suffer from any medical conditions
                   This driver has not been convicted of a motoring offence nor has any pending convictions in the last 5 years, including fines under
                   the Fixed Penalty Offence system
                   This driver has reported the following claims or losses:
                   Claim Date  Description of Loss  Own Cost  Third Party Cost  Bodily Injury  Claim Status
                   14-09-2013     ACCIDENT       £2,810.00       £0.00             NO           FAULT


                VEHICLES
                We reserve the right to decline cover for certain vehicles, for example sports performance vehicles.

                Full details of vehicles currently owned by you are listed below. Failure to declare ALL vehicles for which cover is required may
                invalidate your policy with the result that any claim will be rejected.

                  Reg. No    Type of Vehicle  Make           Model                 Owned by Policyholder or
                                                                                   Policyholder Spouse  if
                                                                                   named on the policy
                2
                Covea Insurance plc Norman Place, Reading RG1 8DA
                Telephone 0844 902 1000          Fax: 0118 955 2211
                www.coveainsurance.co.uk
                Registered in England and Wales 613259
                Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential
                Regulation Authority


                                                           187]]></page><page Index="189"><![CDATA[CX52JRZ    Van/Pickup      FORD            TRANSIT               YES
                  MA57LDY    Private Car     FORD            FOCUS (EXCLUDING RS)  YES


                TRADE PLATES
                                                      NONE DECLARED
                MID DATABASE
                As a result of the Fourth EU Motor Insurance Directive you are obliged to provide the Motor Insurance Database (MID) with the
                registration numbers of all vehicles for which cover is required and that are owned by you and that will be driven, used or parked on a
                road or public place.
                Failure to disclose such registration numbers may invalidate your policy with the result that any claim will be rejected.
                You have provided details of such vehicles (shown above) and we will notify the MID on your behalf.
                When any of the vehicles declared are sold and/or cover is no longer required or a new vehicle has been purchased that needs to be
                placed on the MID you need do one of the following:
                 1. Go to www.coveainsurance.co.uk, select ‘Our Products’, ‘Commercial Products’, and then the ‘MID Update Link’.
                 2. Notify your insurance broker who will pass this information to Covéa Insurance.
                 3. E-mail Covéa Insurance with the relevant details on MID@coveainsurance.co.uk.
                DECLARATIONS
                You have declared that:



                 1. No driver named on this policy has lived in the UK for less than 3 years or been a resident outside the UK in the last 36 months.
                 2. No driver named on this policy has held a full UK driving licence for less than 2 years.
                 3. No driver named on this policy has been convicted of or charged (but not tried) with a criminal offence.
                 4. No driver named on this policy is suffering from a disability that has a requirement to contact the DVLA but which has not been
                   reported to the DVLA.
                 5. No driver named on this policy has had their motor insurance cancelled, refused or had special terms applied in last 5 years.
                 6. No driver named on this policy has had a claim repudiated or refused.
                 7. You or your business is not involved in vehicle salvaging, dismantling (even for spare parts), breaking, scrap, sale of parts or
                   recovery for such purposes.
                 8. You or your business is not involved in selling, repairing or restoring scooters or motorcycles, quad bikes or trikes.
                 9. You or your business is not involved in importing or exporting of vehicles.
                 10. You or your business do not specialise in selling, repairing, servicing or restoring:
                   i)  Sports or high performance cars.
                   ii) Veteran, vintage or classic cars.
                   iii) Vehicles other than motor cars or light commercial vehicles.
                   iv) 'Grey' imports.
                 11. No vehicle that you or your business own has been customized for performance enhancement, modified in any way or adapted
                   for disability.
                 12. None of your vehicles are leased for a minimum initial period of less than 12 months.
                 13. No driver named on this policy has had a County Court Judgment served against them or entered into an Individual Voluntary
                    Arrangement in the past 5 years.
                 14. No driver named on this policy is a Director or a Business Partner other than of the Motor Trade business proposed here.
                 15.  You  or  your  business  is  not  involved  in  vehicle  rental,  self  drive  hire,  vehicle leasing,  vehicle  broking  or  accident  claims
                 ___management.
                 16. No driver named on this policy has ever been declared bankrupt or been directors or partners in a business that has become
                 ___insolvent.

                Important Notes
                 1. You are reminded of the need to disclose all material facts, i.e. those that the Insurer would take into account in the assessment
                   and  acceptance  of  the  Proposal.  If  you  have  any  doubt  as  to  whether  certain  facts  are  relevant  please  ask  your  Insurance
                   Broker  or  Intermediary.  Failure  to  disclose  ALL  relevant  facts  may  invalidate  your  Policy  or  may  result  in  your  Policy  not
                   operating fully.
                 2. It is an offence under the Road Traffic Act to make any false statement or withhold any material information for the purpose of
                   obtaining a Certificate of Motor Insurance.
                 3. A specimen copy of the policy is available on request. Please ensure that you read a copy of the Policy Summary.
                 4. You should keep a record (including copies of letters) of all information supplied to Covéa Insurance for the purpose of entering
                   into a contract.
                 5. You may be asked to provide documentary evidence that you are a motor trader. It is a requirement of the operation of any
                   business that the proprietor(s) maintain formal business records to discharge their duties in that respect. We expect that you will
                   keep such records and will be able to provide copies if asked at any time.
                3
                Covea Insurance plc Norman Place, Reading RG1 8DA
                Telephone 0844 902 1000          Fax: 0118 955 2211
                www.coveainsurance.co.uk
                Registered in England and Wales 613259
                Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential
                Regulation Authority


                                                                  188]]></page><page Index="190"><![CDATA[6. The above statements are true and complete to the best of your knowledge and belief and no material facts have been withheld,
                   suppressed or omitted. You understand that Covéa Insurance will pass the information on this form, and about any incident you
                   may give details of, to IDS Limited so that it can be made it available to other insurers. You also understand that in response to
                   any searches Covéa Insurance may make in connection with this insurance or any incident you have given any details of, IDS
                   Limited  may  pass  information  it  has  received  from  other  insurers  about  other  incidents  involving  anyone  insured  under  the
                   policy.
                Important Warning

                No cover attaches until Covea Insurance plc or its authorised agent on behalf of the Insurer has issued a Cover Note or Certificate of
                Motor Insurance. It is an offence under the Road Traffic Act to make any false statement or withhold any material information for the
                purpose of obtaining a Certificate of Motor Insurance.
                Data Protection Act
                It is important that the information you provide is accurate. The information you provide is collected by or on behalf of Covéa Insurance
                and may be used by us, our employees, agents and service providers acting under our instruction for the purposes of insurance
                administration, underwriting, claims handling and to enable us to detect or prevent fraud or loss. We may use some of the information
                you provide for research, marketing or statistical purposes. We will not use your information or pass it on to any other person for the
                purposes of marketing further products or services to you.
                If the broker or intermediary you have used to obtain this insurance policy ceases to carry on business, to otherwise trade or to be
                authorised and regulated by the applicable body, we may transfer your personal data and information to another insurance
                intermediary who will continue to effect insurance cover for you. Please let us know if you do not want us to share your personal data
                and information with another insurance intermediary as described above.
                Insurers pass information to the Claims and Underwriting Exchange Register, run by Insurance Database Services Ltd (IDS Ltd) and
                the Motor Insurance Anti-Fraud and Theft Register, run by the Association of British Insurers (ABI) for the purpose of checking
                information provided and also to prevent fraudulent claims. When we deal with your request for insurance, we may search these
                registers. Under the conditions of your policy, you must tell us about any incident (such as an accident or theft) which may or may not
                give rise to a claim. When you tell us about an incident, we will pass information relating to it to the registers.
                Your policy details will be added to the Motor Insurance Database (MID), run by the Motor Insurers Information Centre (MIIC). This
                may be consulted by the Police in order to establish who is insured to drive the vehicle. If you are involved in an accident (in the UK or
                abroad), other UK insurers, the Motor Insurers’ Bureau and MIIC may search the MID to ascertain relevant policy information. Persons
                with a valid claim in respect of a road traffic accident (including citizens of other countries) may also obtain relevant information which
                is held on the MID. You can find out more about this from Covéa Insurance, or at www.miic.org.uk.
                In order to prevent or detect fraud we will check your details with various fraud prevention agencies. If false or inaccurate information is
                provided and fraud is suspected details will be passed to these agencies to prevent fraud and money laundering. Other users of these
                fraud prevention agencies may use this information in their own decision making processes. We may also conduct credit reference
                checks in certain circumstances. You can find out further details explaining how the information held by fraud prevention agencies may
                be used or in which circumstances we conduct credit reference checks and how these checks might affect your credit rating by
                contacting us at info@coveainsurance.co.uk.
                You should show this notice to anyone insured to drive the vehicle covered under the policy. You must ensure that any information
                you supply relating to anyone else is accurate and that you have obtained their consent on our behalf to the use of their data for
                these purposes.

                Under the Data Protection Act 1998 you have the right of access to any information held about you by Covéa Insurance. You can
                exercise this right by contacting the Data Protection Officer.
                Providing information to us signifies your consent to it being used for these purposes. If you have any queries about our use of your
                information please write to the Data Protection Officer, Covea Insurance plc, Norman Place, Reading, RG1 8DA.
                Declaration by the Proposer
                I declare that the above statements are true and complete to the best of my knowledge and belief and that no material facts have been
                withheld, suppressed or omitted. I/We understand that you will pass the information on this form and about any incident I/we may give
                details of to IDS Ltd, ABI and fraud prevention agencies so that they can make it available to other insurers. I/We also understand that,
                in response to any searches you may make in connection with this application or any incident I/we have given details of, IDS Ltd, ABI
                and fraud prevention agencies may pass you information they have received from other insurers about other incidents anyone insured
                to drive the vehicle covered under the policy have been involved in.
                If the above statements have been written by any person other than the undersigned, such person shall be deemed to have been my
                agent for the purpose of filling in such statements.

                Choice of Law


                4
                Covea Insurance plc Norman Place, Reading RG1 8DA
                Telephone 0844 902 1000          Fax: 0118 955 2211
                www.coveainsurance.co.uk
                Registered in England and Wales 613259
                Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential
                Regulation Authority


                                                           189]]></page><page Index="191"><![CDATA[You and we are free to choose the law applicable to this contract but in the absence of agreement to the contrary the law of the
                country in which you are resident at the time of the contract will apply. If you are not resident in the United Kingdom the law that will
                apply will be the law of England and Wales.

                About Covéa Insurance
                Covea Insurance plc is a financially secure, well established UK insurer with a Standard and Poors rating of A- Stable and 1.1 million
                policyholders**.
                Covea Insurance plc was formed in 2012 through the merger of Provident Insurance and MMA Insurance, two well established insurers
                with a combined experience of over 100 years in the UK insurance market.
                Covea Insurance plc is part of the Covéa group; a leading French Mutual Insurer with assets of €71bn, 10.7m members and customers
                and over 25,000 employees*.
                *As at the end of 2010
                ** As at the end of 2011
                Reason for Issue :  NEW BUSINESS
                Statement Dated :  12th June 2014





















































                5
                Covea Insurance plc Norman Place, Reading RG1 8DA
                Telephone 0844 902 1000          Fax: 0118 955 2211
                www.coveainsurance.co.uk
                Registered in England and Wales 613259
                Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential
                Regulation Authority


                                                                  190]]></page><page Index="192"><![CDATA[REF: 00-COSX14MT06-ID<58> OpenAttach Documents->MotTrade_RR_Summary.pdf












                    Motor Trade Road Risks




                    Policy Summary





                    The Insurance cover is provided by Covéa  selling vehicles or providing a service relating to
                    Insurance plc, Norman Place, Reading,     the repair or maintenance of motor vehicles.
                    Berkshire, RG1 8DA.                       Formal supporting documentation to
                                                              demonstrate this may be requested.
                    The Motor Trade Road Risks Insurance policy is
                    for full or part-time motor traders, working from  This Policy Summary does not describe all the
                    commercial premises or from home, who     terms and conditions of your policy, so please
                    require road risk cover for their own vehicles, or  take time to read the policy document to make
                    vehicles in their custody or control for motor  sure you understand the cover it provides.
                    trade purposes. Cover is only available to those
                    motor traders who are a self-employed person  Your cover is valid for 12 months and is
                    or persons actively operating a formal business,  renewable annually.
                    on a full or part-time basis, for profit, either

























                    All information in this document is correct at the time
                    of printing (October 2012), for full up to date information
                    please visit our website www.coveainsurance.co.uk








                                                           191]]></page><page Index="193"><![CDATA[Significant features and benefits of


                    the policy







                    There are three levels of cover to choose from: comprehensive, third party fire and theft (most areas
                    of the UK), or third party only cover (most areas of the UK).
                                                                           Third Party  Third Party
                      Type of cover                      Comprehensive    Fire & Theft      Only

                      Legal liability for injury to passengers,
                      the public and their property            4               4             4

                      Legal defence costs for manslaughter
                      or causing death by dangerous driving    4               4             4
                      Loss of or damage to vehicles by fire
                      or theft                                 4               4             8
                      Accidental damage, vandalism or
                      malicious damage                         4               8             8


                    The table below shows the benefits of this policy and the maximum amounts we will pay in the
                    event of a claim:
                      Description                                   Maximum Cover

                      Legal liability for death and injury to anyone   Unlimited
                      including passengers
                      Legal liability for damage to other people’s property  £1 million
                      Legal defence costs for manslaughter or causing   Unlimited
                      death by dangerous driving
                      Loss and or damage to your vehicle caused by   Minimum of:
                      accidental damage, fire, theft or attempted theft  Trade Market Value
                                                                    Own Vehicle Indemnity Limit Chosen*

                      Loss and or damage to a vehicle not the property   Minimum of:
                      of you, your spouse or any person named on the   Market Value




                      Certificate of Motor Insurance and in your custody or   Customer Vehicle  Indemnity Limit



                      control for the purpose of service, upkeep or repair,   Chosen*
                      caused by damage, fire, theft or attempted theft
                      Audio equipment                               £250
                    *Indemnity is based upon the vehicle value limit selected.
                    2






                                                                  192]]></page><page Index="194"><![CDATA[Significant features and benefits of


                    the policy


                    continued



                    The table below shows the benefits of this policy and the maximum amounts we will pay in the
                    event of a claim:

                      Description

                      • In the event of a claim the Indemnity Limit is applied per vehicle, per incident
                      • Up to 6 named drivers for motor traders who work full-time and up to 3 named drivers for
                        motor traders who work part-time

                      • Cover for vehicles at home automatically included, even if you trade from home
                      • No Claims discount of up to 4 years transferable from your private car, commercial vehicle or
                        motor trade insurance
                      • Introductory discounts available, if your other motor policy cover is continued or if you have
                        proven claim free driving experience
                      • Protected No Claims bonus available for full-time motor traders with 4 or more years Motor
                        Trade No Claims Bonus
                      • Demonstration cover available

                      • Flexible limit of indemnity from £7,500 to £30,000 for comprehensive, full-time traders and
                        from £7,500 to £12,500 for comprehensive, part-tme traders
                        The indemnity limit is £5,000 to £7,500 for third party, fire and theft, full-time traders and
                        £5,000 for third party, fire and theft, part-time traders

                      • Split indemnities available for persons not involved with vehicle sales
                      • Option to pay by instalments

                      • Full cover whilst driving in the EU available for extra premium for you and your spouses
                        vehicle

                      • Discounts available for:
                        –  Increased excesses (comprehensive cover only)
                        –  Spouses who require social, domestic and pleasure cover only







                                                                                                    3








                                                           193]]></page><page Index="195"><![CDATA[Significant and unusual exclusions


                    or limitations of the policy







                    The table below shows exclusions that are contained in your policy.

                      Policy Section                                                          Page
                      Information                                                              of
                      can be found in    Significant Exclusions or Limitations               Policy

                      Definitions        Any vehicle which is not, owned by you or your spouse, if he  7
                      Insured Vehicle    or she is named as a driver under the policy, leased to you
                                         on a lease agreement of a minimum duration of 12 months,
                                         or in your custody or control for motor trade purposes
                      Definitions        Vehicles owned by the insured and leased to any, other   7
                      Insured Vehicle    person
                      Definitions        Vehicle transporters capable of carrying more than two   7
                      Insured Vehicle    vehicles or any vehicle on such a transporter

                      Definitions        A vehicle that has been seized by any government or public   7
                      Insured Vehicle    authority which was not your property, the property of your
                                         spouse if he or she is declared as a driver on this policy, or
                                         in your custody or control at the time of seizure

                      Exceptions to      Your legal liability as an employer                   22
                      Section 2 (e)
                      Exceptions to      Any vehicle in or on the Business Premises.           19
                      Section 1.1 and    Any Vehicle on a road at or within 400 metres of the
                      Section 2.3        business premises, unless in the course of a journey  22
                                         Any private residence you or any named driver uses is
                                         not a business premises under this insurance

                      Exceptions to      Any compulsory excess or voluntary excess as chosen by  19
                      Section 1.9        you and which will be shown in the policy documentation
                                         or consult your insurance broker or intermediary

                      Exceptions in      Additional young driver excesses                      19
                      Section 1.9        Drivers aged under 25 years £500,
                                         Drivers aged 25 years and over with a full UK licence of
                                         less than 12 months £200



                    4








                                                                  194]]></page><page Index="196"><![CDATA[Significant and unusual exclusions


                    or limitations of the policy


                    continued



                    The table below shows exclusions that are contained in your policy.

                      Policy Section                                                          Page
                      Information                                                              of
                      can be found in    Significant Exclusions or Limitations               Policy

                      Exceptions to      Loss or damage as a result of deception, fraud, trick or false   20
                      Section 1.13       pretence, or by use of a counterfeit or other form of payment,
                                         a bank or building society will not accept
                      Exceptions to      Loss or damage to any motorcycle, quadbike or trike   20
                      Section 1.18
                      Exceptions to      Loss or damage to the vehicle if the keys have been left in the   19
                      Section 1.10       vehicle or the windows and doors have not been closed and
                                         locked

                      Exceptions to      Loss or damage to the vehicle following theft or attempted   20
                      Section 1.13       theft by a purported buyer
                      Definitions        Any accident, injury, loss, damage or liability whilst the following  7
                      Insured Vehicle    vehicles are being used other than for motor trade purposes:
                                         •  Commercial vehicles over 3.5 tons GVW
                                         •  Caravanettes, motor homes, motorcycles, quad bikes,
                                           three-wheeled vehicles or kit vehicles
                                         •  Vehicles manufactured in the USA or Canada unless
                                           specifically manufactured for sale in the UK
                                         •  Vehicles with more than 7 passenger seats
                                         •  Vehicles manufactured before 1 January 1980
                                         •  Vehicles modified from the manufacturer‘s original
                                           specification in order to improve performance
                                         •  Vehicles with a fibreglass bodyshell

                      Exceptions applicable  Vehicles driven by or in the custody or control of any person  16
                      to all Sections    not declared on the Certificate of Motor Insurance

                      Conditions applicable Failure to declare vehicles owned by you will prejudice your   14
                      to all Sections    claim. We may at our option reduce cover to Third Party Only,
                                         which means the damage to your vehicle will not be covered



                                                                                                    5








                                                           195]]></page><page Index="197"><![CDATA[Customer Information











                    Motor Trade Care Line                     How to cancel your policy

                    0844 902 2220                             You may cancel the policy, by giving a written
                                                              instruction to us at any time.

                    How to contact us to make a claim         You have a statutory right (under Financial
                                                              Services Authority rules) to cancel your policy
                    In the event of any accident, injury, loss or  during a period of 14 days from the day of
                    damage involving a vehicle insured by this  purchase of the contract or the day on which
                    policy, you must telephone the Covéa Motor  you receive your policy documentation
                    Trade Care Line 0844 902 2220 as soon as  whichever is the later.
                    possible after the event. The Motor Trade Care
                    Line is available 24 hours a day, 365 days a  If you exercise this right, you will be entitled to
                    year.                                     a refund of the premium paid subject to a
                                                              deduction for the period for which you received
                    Please give your Covéa Motor Trade Care Line  cover, and a service charge of £25.
                    advisor the following:

                    • Policy Number, your name/driver’s name;  To exercise your right to cancel, please contact
                                                              your insurance advisor at the address shown on
                    • Vehicle make, model and registration    your policy schedule.
                      number;
                    • Details of the incident including name and
                      address of the other driver, their insurance
                      company, policy number and car registration
                      number.

                    After you have reported the incident, our claims
                    team will send you a Statement of Fact
                    containing the details you have provided and
                    request any further information required to
                    proceed with your claim.













                    6








                                                                  196]]></page><page Index="198"><![CDATA[Customer Information



                    continued






                    How to make a complaint                   Financial Services Compensation
                    It is always our intention to provide a first class  Scheme (FSCS)
                    standard of service. However we do appreciate  We are covered by the Financial Services
                    that occasionally things go wrong. In some  Compensation Scheme (FSCS). You may be
                    cases your broker or intermediary who arranged  entitled to receive compensation from the
                    the insurance will be able to resolve any  scheme if we cannot meet our obligations.
                    concerns, and you should contact them directly.
                                                              Further information is available from the
                    Alternatively, if you need to complain, please  Financial Services Compensation Scheme,
                    contact us at the following address, quoting  7th Floor, Lloyds Chambers, Portsoken Street,
                    your policy or claim number.              London E1 8BN. www.fscs.org.uk.

                    Quality Assurance, Covéa Insurance plc,
                    Norman Place, Reading RG1 8DA.
                    Telephone: 0844 902 1000
                    Website: www.coveainsurance.co.uk

                    Full details of the Covéa Internal Complaints
                    Procedure are detailed in our leaflet
                    ‘Complaints Procedure’ which is available
                    on request or may be downloaded from
                    our website.

                    If you should remain dissatisfied, once Covéa
                    has had the opportunity to resolve your
                    complaint, you may be eligible to refer your
                    complaint to the Financial Ombudsman Service
                    (FOS). For further details they can be contacted
                    at South Quay Plaza, 183 Marsh Wall, London
                    E14 9SR. www.financial-ombudsman.org.uk.













                                                                                                    7








                                                           197]]></page><page Index="199"><![CDATA[Covéa Insurance plc
                    Norman Place
                    Reading
                    RG1 8DA
                    Telephone: 0844 902 1000
                    Fax: 0118 955 2211


                    www.coveainsurance.co.uk



































                    Covéa Insurance plc
                    Registered in England and Wales No. 613259
                    Authorised and regulated by the Financial Services Authority No. 202277






                   L111G  10/12











                                                                  198]]></page><page Index="200"><![CDATA[REF: 00-COSX14MT06-ID<58> OpenAttach Documents->Terms of Business.pdf
                                                        Broadsure Direct
                                           Terms of Business and Initial Disclosure Document (v1.07)
                                           Authorised and regulated by the Financial Conduct Authority


                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Introduction
                This terms of business comes into force on the date you receive it from us and will remain in force until you are provided with revised terms.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Firm's Identity
                Broadsure Direct
                4th Floor, Argyle Centre
                York Street
                Ramsgate
                Kent
                CT11 9DS
                Tel No.  01843 594477         Fax. 01843 594488
                E-Mail : info@broadsuredirect.com
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Our Service
                In arranging insurance for our customers, we act as an independent intermediary acting on your behalf in arranging your general insurance. Our service
                includes obtaining necessary information regarding your insurance needs, in order to offer quotations and arrange relevant insurances. Contacting the
                insurer on your behalf in respect of any ongoing changes you wish to make, assisting you with claims by ensuring you have the correct forms to
                complete, advising you what information the insurance company requires and keeping you informed regarding the progress of the claim. When asked
                we will also arrange premium funding and legal expenses on your behalf. The duration for which our services will be provided will be for 3.6 or 12
                months dependent on the policy sold.
                Please note that our Uninsured Loss Recovery Scheme is not an insurance product and is not covered by Financial Conduct Authority (FCA)
                Regulations. We will give you full details of any such arrangements before you make any commitment on any product we offer you.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Disclosure
                It is your responsibility to provide complete and accurate information to insurers when you take out your insurance policy, throughout the life of your
                policy, and when you renew your insurance. Failure to disclose information pertaining to your insurance, or any inaccuracies in information given or
                change in circumstances, could result in your insurance policy being invalid or cover not operating fully and could mean that part or all of a claim may
                not be paid.
                It is important that you ensure all statements you make on proposal forms, claim forms and other documents, are full and accurate. If a form is
                completed on your behalf, you should check that the answers shown to any questions are true and accurate before signing the document.
                You are reminded that it is an offence under the Road Traffic Act to make any false statements or withhold any relevant information to obtain a
                Certificate of Motor Insurance.
                Please note that under the Rehabilitation of Offenders Act 1974 you are not required to disclose convictions regarded as 'Spent'.
                You are advised to keep copies of any correspondence you send to us or direct to your insurer.
                If you are in any doubt about whether information is material, you should disclose it.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Confidentiality and Data Protection
                All personal information held by us in relation to you will be treated with the utmost confidence and where appropriate, in accordance with data
                protection legislation, including the Data Protection Act 1998.
                We will only use and disclose the information we have about customers in the normal course of arranging and administering their insurances, and will
                not disclose any information to any other parties without their written consent. Unless we are notified of any changes, we shall assume the personal
                and sensitive data we hold about our customers is correct, and shall use it to provide quotations when policies fall due for renewal.
                You confirm that we may use and disclose information that we have about you in the normal course of arranging and administering your insurance. In
                the interests of security and to improve our service, telephone calls you make to us may be monitored and recorded.
                We may pass information about you to credit reference agencies for the purposes of arranging payments by instalments, and may also pass to them
                details of your payment record with us.
                Under the Data Protection Act 1998, individuals have a right to see personal information about them that we hold in our records. A charge may be
                made for this service.  If you wish to exercise this right, or have any other related queries, you should write to us at the above address.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Motor and Home Insurance Anti-Fraud Registers
                Insurers share information with each other via the Claims and Underwriting Exchange Register, and the Motor Insurance Anti-Fraud and Theft
                Register, to aid the prevention of fraudulent claims.
                In the event of a claim, the information you supply on the claim form, together with any other information relating to the claim, will be put on the
                Registers.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Motor Insurer Information Centre (MIIC)
                Insurers are legally required to provide details of motor insurance policies to the MIIC. The information describing your insurance cover will be added
                to the Motor Insurance Database (MID), to which the police and other government agencies have access. This helps the pursuance of claims following
                accidents and aids detection of those who are in contravention of the law by not taking out insurance.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------









                                                           199]]></page><page Index="201"><![CDATA[Use For Marketing Purposes
                We may use information held about you, to provide you with information about other products and services which we offer, and which we feel maybe
                appropriate to you, by email, telephone, post or other means.
                You may exercise your right to give notice to stop data being processed for marketing purposes by contacting us at any time. Please contact us on the
                above telephone number or write to us at the above address.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Claims
                You must notify us promptly of any claims.
                We shall use our best endeavours when acting on your behalf in relation to a claim, to handle all elements of the claim with due care, skill and
                diligence.
                We will advise you promptly of insurers' requirements concerning claims, including the provision, as soon as possible, of information required to
                establish the nature and extent of a loss.
                If there are any conflicts of interest we will only handle a claim on your behalf after we have disclosed to you any conflicts of interest that exist to
                enable you to decide whether to give your informed consent for us to act on your behalf and you have given that consent in writing.

                We will forward any payments received from insurers in respect of any claim, to you, without delay.
                We will notify you of any request for information we receive from your insurers.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Cancellation Rights
                Contract Of Insurance:
                A consumer has the right to cancel a general insurance contract within 14 days and for a pure protection contract and payment protection contract (of
                six months or more duration) within 30 days of receiving the contractual terms and conditions.
                It is important for a consumer to read the policy document before the end of the cancellation period to ensure that the contract is suitable to their
                demands and needs.
                In the event of cancellation, insurers may return a pro-rata premium based on the time on risk. If a consumer cancels the contract of insurance during
                the cancellation period of 14 days for general insurance contracts or 30 days for pure protection and payment protection contracts, we will refund in
                full our fee and will not charge you for commission we have or would have received from the insurer. For details of our policy on the refund of our
                fees and/or charges and commission received from the insurer after the cancellation period please see the Return Premiums & Cancellation Charges
                section of these Terms of Business.
                Mediation Contract:
                The Mediation Contract is the agreement between you and us for the insurance mediation services that we provide to you in respect of your insurance
                requirements.
                Once you have entered into the Mediation Contract with us, you are entitled to a period of reflection during which you may decide whether to proceed
                with the purchase of the Mediation Contract.  The duration of this cancellation period is 14 days and commences from either:
                            *     the day of conclusion of the Mediation Contract; or
                            *     the day on which you receive the full terms of the Mediation Contract detailing the full contractual terms, conditions
                                  and information of the contract; whichever is later.

                To cancel this Mediation Contract within the cancellation period, please write to us at the above address. If you do cancel this Mediation Contract
                within the cancellation period of 14 days, we will refund our fees to you in full. After the 14 day cancellation period this mediation contract can be
                cancelled at any time by you in writing by giving 7 days notice. If you wish to give notice of cancellation, please write to us at the above address. We
                may cancel this Mediation Contract at any time in writing by giving 7 days notice. If we wish to cancel this Mediation Contract we shall write to you at
                the last known address we have for you on our records. For details of our policy on the refund of our fees and/or charges and commission received
                from the insurer after the cancellation period please see the Return Premiums & Cancellation Charges section of these Terms of Business
                .-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Premiums and Financial Aspects
                In order to be able to offer you credit facilities, we are registered under the Consumer Credit Act and our Licence Number is 478809. We normally
                accept payment by cash, cheque or the following credit/debit cards; Visa/Mastercard/Delta/Maestro/Solo/Electron.
                You may be able to spread your payments through insurers' instalment schemes, a credit scheme with a third party finance provider for the provision of
                which we work exclusively with Close Brothers Ltd t/a Close Premium Finance and Consumer Finance Ltd t/a Premium First, or a facility we have
                arranged ourselves.  We will give you full information about your payment options when we discuss your insurance in detail. We will be responsible
                for issuing invoices for all new and renewal premiums and mid-term alterations as soon as practicable either after inception or renewal of your policy
                or after any mid-term alteration has been effected.
                We will remit premiums to insurers in accordance with the agreed terms of business.
                You will be responsible for paying promptly all of our invoices for premiums to enable us to make the necessary payments to insurers. For the
                avoidance of doubt, we have no obligation to fund any premiums on your behalf.
                We also have no responsibility for any loss that you may suffer as a result of insurers cancelling the policy or taking any other prejudicial steps as a
                result of the late payment of such sums if such delay is attributable to you.
                In certain circumstances, insurers may impose a specific premium term, whereby they require payment of premium by a certain date. We must stress
                that breach of that term will entitle insurers to void the policy from inception of cover. You agree that the settlement of premiums in good time is your
                responsibility.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------







                                                                 200]]></page><page Index="202"><![CDATA[Return Premiums & Cancellation Charges
                Return premiums usually arise if an insurance risk is reduced or a policy cancelled.
                In the event of cancellation by consumers insurers may return a pro-rata premium to us based on the time on risk.

                In the event of cancellation by commercial customers insurers may return a premium as follows:
                Broadsure Direct Cancellation Charges
                Period Of    One    Two        Three     Four      Five      Six        Seven     Eight
                Cover on/up    Month    Months   Months   Months   Months    Months     Months    Months
                to
                % of Annual    30%    40%      50%       60%       70%       80%        90%       100%
                Premium
                Payable
                Tradex Cancellation of Charges

                Period Of    One    Two        Three     Four      Five      Six        Seven
                Cover on/up    Month    Months   Months   Months   Months    Months     Months
                to
                % of Annual    25%    37.5%    50%       62.5%     75%       87.5%      100%
                Premium
                Payable
                On a return premium, we will repay commission on the amount to your insurer and this will be deducted from the final amount due to you. If a policy
                is cancelled we will refund any return premium due after deduction of our commission and our fee and/or charges as follows:
                Where a consumer cancels the policy after the 14 day cancellation period for general insurance contracts or 30 days for pure protection and payment
                protection contracts we will refund any return premium after deduction of the commission and our fees and/or charges pro-rata to the period for which
                the contract is in effect.
                Where a commercial customer cancels the policy we will refund any return premium after deduction of the commission and our fees and/or charges
                from return premium pro-rata to the above.
                There will be no refund of premium where a fault claim has occurred
                Minimum Deposit Contracts:
                Minimum deposit contracts can be cancelled, however, cancellation will not generate a premium refund and full payment of the premium must be
                made, whether payment is made by a single payment or by instalments, including by direct debit. Minimum deposit contracts include Goods In Transit
                insurance and some types of Liability insurance such as Public Liability and Employers Liability insurance. A list of policies which are minimum
                deposit contracts is available on request.
                Aviva Policies - Motor Trade/Premier Truck/Special Types/Agricultural/Fleet
                a. You may cancel these policies at any time after the date Aviva have received your premium, by providing 7 days notice in writing to us.
                b. Aviva, or any agent appointed by them and acting with their specific authority may cancel this policy, by providing notice in writing to you at your
                last known address, if there is a default under any relevant instalment agreement. In such case, your policy will end with effect from the beginning of
                the period in respect of which the instalment has not been paid.
                If your policy is cancelled under a. or b. above, at Aviva's discretion, they may refund part of the premium for the unexpired period, which will be
                calculated on their, then current, short period basis and provided that there have been no
                i Claim(s) made under the policy for which we have made a payment,
                ii Claim(s) made under the policy which are still under consideration,
                iii Incident(s) which you are aware of and are likely to give rise to a claim which has yet to be reported to us.
                Aviva Engineering Policies - You may cancel this policy at any time after the date Aviva have received the premium, by providing 30 days notice in
                writing to us. All other terms are applicable as above.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Money Segregation (Risk Transfer)
                Client money will only be held as agent on behalf of an insurer or underwriter in accordance with a written agency agreement, you will be notified if
                this will affect your policy.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Quotations
                All quotations are subject to change in respect of the amount of premium indicated, and the terms and conditions that are applied. When we supply you
                with a quotation we will confirm how long this will be valid for on the terms we have quoted, give you a written quotation including all the
                information you need to make an informed decision and give you a summary of the policy coverage.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Policy Documentation
                We will issue policy documentation in a timely manner.
                Your policy will confirm the basis of the cover, give details of the insurers and be accomapanied by a cover/debit note. Prior to the conclusion of the
                contract you will be given a statment of demands and needs, which sets out and confirms the reason for making the recommendation. We will take
                reasonable steps to ensure that consumers will be provided in writing no less than 21 days before the expiry of the policy the renewal terms, or advised
                if renewal is not being offered. For our commercial customers this period will be 21 days. You will be given an explanation of any changes and if you
                are a retail customer, the right to request a new policy document. We may keep certain documents, such as your insurance policy and/or certificates of
                insurance until we receive full payment of premium and/or administration charges. In these circumstances we will ensure that you receive full details
                of your cover and any documents that you require by law.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------





                                                           201]]></page><page Index="203"><![CDATA[Policy Terms, Conditions and Warranties
                You should read through all policy terms, conditions and warranties shown on your policy documentation. Please ensure you understand them and are
                able to follow their requirements exactly. If not, please advise us immediately, as a breach of any terms, conditions or warranties may enable your
                insurer to terminate your policy from the date of that breach, and/or repudiate a claim under your policy.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                ----------------
                Governing Law
                This terms of business shall be governed by and construed in accordance with, the Laws of England and Wales and the parties submit to the exclusive
                jurisdiction of the courts of England and Wales.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Other Taxes or Costs
                Other taxes or costs, or both, may exist in relation to the products and services offered by us which are not paid through, nor imposed, by us.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Whose products do we offer?
                We offer products from a range of insurers for private cars, light vans and buildings & contents (non-commercial).
                We only offer products from a limited number of insurers for Motor Trade, Heavy Goods Vehicles(HGV), Fleet, Liability, Landlords, Commercial
                Premises and Commercial Combined non-investment insurance contracts. Ask us for a list of insurers we offer insurance from.

                We can only offer products from either Tradex Insurance Company Ltd t/a Westminster Insurance or Aviva Insurance (UK) Ltd t/a TFP Schemes,
                dependant on the area in which your business is located, for Taxi Insurance.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Which service will we provide you with?
                We will advise and make a recommendation for you after we have assessed your needs for
                Private Car, Motor Cycle, Commercial Vehicle, Household and Commercial Insurance.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                What Fees will you have to pay us for our services?
                Private Cars/Light Vans/Household/Let Property:
                New Business up to £400.00 - Mid Term Adjustments up to £75.00 - Renewals up to £250.00
                Uninsured Loss Recovery Service - No Fee
                Duplicate Documents - £10.00
                Breakdown Cover up to £20.00
                Motor Trade and Larger Combined Risks:
                New Business up to £400.00 - Mid Term Adjustments up to £75.00 - Renewals up to £250.00
                Uninsured Loss Recovery Service - No Fee
                Duplicate Documents - £10.00
                HGV/Special Types & Plant/Including Multi Vehicles not including Fleet:
                New Business up to £500.00 - Mid Term Adjustments up to £100.00 - Renewals up to £500.00
                Uninsured Loss Recovery Service - No Fee
                Duplicate Documents - £10.00
                Fleets/Larger Specified Risks:
                New Business up to £1000.00 - Mid Term Adjustments up to £100.00 - Renewals up to £1000.00
                Uninsured Loss Recovery Service - No Fee
                Duplicate Documents - £10.00
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Security
                We do not guarantee the solvency of any Insurer we place business with.
                A liability for the premium, whether in full or pro-rata, may arise under policies where a participating insurer becomes insolvent.
                In the event that an insurer becomes insolvent or delays making a claims settlement we do not accept liability for any unpaid amounts.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Who regulates us?
                Broadsure Direct,4th Floor, Argyle Centre, York Street,Ramsgate,Kent,CT11 9DS is authorised and regulated by the Financial Conduct Authority.
                Our FCA Register number is 306354.
                Our permitted business is advising on and arranging Non-Investment Insurance contracts.
                You can check this on the FCA's Register by visiting the FCA's website www.fca.gov.uk/register or by contacting the FCA on 0845 606 1234.
                The FCA is the independent watchdog that regulates financial services, use this information to decide if our services are right for you.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Complaints
                It is our intention to provide you with a high level of customer service at all times. If there are occasions when we do not meet these standards, please
                contact the member of staff you were dealing with, either verbally or in writing. They will take details of your concerns and will then acknowledge in
                writing, advising you of who is dealing with the matter and how we will handle your complaint.
                If you wish to register a complaint, please contact us:in writing
                Write to :Broadsure Direct,(Complaints Department), 4th Floor, The Argyle Centre, York Street, Ramsgate, Kent. CT11 9DS
                ...by Telephone : 01843 594477
                If you cannot settle your complaint with us, you may be entitled to refer it to the Ombudsman Service. A copy of the complaints procedure is
                available on request.
                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                Are we covered by the Financial Services Compensation Scheme
                We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of
                business and the circumstances of the claim.
                Insurance advising and arranging is covered for 90% of the claim without any upper limit.
                For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit.
                Further information about compensation scheme arrangements is available from the FSCS.
                ------------------------------------------------------------------------------------------------------------------------------------------------------------------



                                                                 202]]></page><page Index="204"><![CDATA[REF: 00-COSX14MT06-ID<58> OpenAttach Documents->new biz fsa._GE_.pdf













                      Mr Simon Cordell
                      109 Burncroft Avenue
                      Enfield

                      EN3 7JQ                                   Our Ref:COSX14MT06
                                                                      Date:12/06/2014
                 Dear Mr Cordell

                Thank you for insuring with Broadsure Direct we confirm that we have incepted the following policy with effect
                from 19/05/2014 through Covea. This policy is for a period of 12 months at a premium of £2088.69 inc ipt and
                any intermediary fees applicable.

                POLICY TYPE: Motor Trade
                COVER: Comprehensive
                EXCESS: £500.00

                Chosen Method Of Payment:
                Premium is now due, please contact the office to arrange payment

                If paying by Direct Debit please check your agreement for details of interest charged and your instalment amounts,
                if not attached your agreement will be sent directly from your finance provider and must be signed and returned
                immediately to avoid further charges and possible cancellation of your policy. We work exclusivley with CLose
                Brothers Ltd T/a Close Premium Finance and Consumer Finance Ltd T/a Premium First for the provision of credit
                facilities.

                WE NOW REQUIRE THE FOLLOWING ITEMS IN ORDER TO PROCESS YOUR POLICY:
                Statement of Fact Declaration / Up to Date Copy of Driving Licence

                NB:If requested above, your copy driving licence should include a copy of the front & back of the photocard and
                paper part, please do not send your original licence as we cannot accept liability if lost in transit.
                We must insist that all of the above requested items are returned to this office within the next 7 days, failure
                to do so could result in termination of the policy and a Time On Risk Charge will be made by the insurer.
                This is something we wish to avoid and we have enclosed a pre-paid envelope for your convenience.

                The Following Items Are Enclosed And Should Be Retained For Your Records:
                Full Certificate/Schedule & Policy Booklet, Key Facts or Policy Summary, Terms Of Business, Demands &
                Needs. These documents outline all current fees & future fees that may be charged on the policy, together with
                details of the cancellations & complaints procedure.
                Motor Trade Policies Only:
                Vehicle Exclusion List - If you have any queries regarding vehicles excluded on your policy, please do not hesitate
                to call our sales team.
                Examples of Proof of Trading - Please find enclosed examples from your insurer regarding Proof of Trading
                which may be requested immediately or throughout the term of the policy
                If any of the above documents are not enclosed, it is your responsibility to call our office for duplicate
                documentation.

                Yours sincerely
                Broadsure Direct











                                                           203]]></page><page Index="205"><![CDATA[REF: 00-COSX14MT06-ID<58> OpenAttach Documents->sofdec._GE_.pdf

                                                  Broadsure Direct
                                              4th Floor, Argyle Centre
                                                     York Street
                                                       Ramsgate
                                                         Kent
                                                      CT11 9DS


                    Telephone :01843 594477                                          Fax :01843 594488




                    Policyholder:Mr Simon Cordell
                    Policy ref:COSX14MT06
                    STATEMENT OF FACT (v1.02)


                    Please note that the documents enclosed relate to a "Statement Of Fact" insurance policy. This
                    means that Broadsure Direct have prepared the documentation on your behalf, based on the
                    information provided by you.


                    It is vitally important that you check all the enclosed documentation to ensure that it is correct and
                    that the policy meets your requirements. Please complete & return either declaration below within
                    seven days.


                    I have checked the Statement Of Fact and all related documentation that the information is correct
                    and the policy meets my requirements.

                    Signed ________________________ Print ___________________________________

                    Date ___/___/___



                    I UNDERSTAND THAT SHOULD ANY OF THE INFORMATION WITHIN
                    THIS STATEMENT BE INCORRECT, IT IS MY RESPONSIBILTY TO
                    CONTACT BROADSURE DIRECT IMMEDIATELY ON 01843 594477 AND
                    OBTAIN CONFIRMATION THAT THESE AMENDMENTS HAVE BEEN
                    COMPLETED.



























                                                                 204]]></page><page Index="206"><![CDATA[REF: 00-COSX14MT06-ID<58> OpenAttach Documents->demands needs._GE_.pdf
                 SECTION 1











                 Authorised and regulated by the Financial Conduct Authority (v1.04)
                 ----------------------------------------------------------------------------------------------------------------------------
                 SECTION 2
                 Mr Simon Cordell           Prospect Ref :COSX064MT8
                 109 Burncroft Avenue
                 Enfield                 Date: 02/06/2014
                 EN3 7JQ

                 Dear Mr Cordell
                 ----------------------------------------------------------------------------------------------------------------------------
                 SECTION 3
                 Thank you for requesting a quotation for your insurance cover.
                 This letter sets out the nature and scope of the services we are providing to you, together with a Statement of
                 Demands & Needs. It will also provide further information that we are required by law to provide.
                 Please read it carefully and let us know immediately if any of the information is inaccurate, so that we can take
                 any appropriate action as soon as possible.
                 Enclosed please find our terms of business and a policy summary. It is important that you read both in full
                 carefully and contact us if you have any queries.

                 In selecting the insurances set out in the recommendation section below, we have dealt on the following basis.
                 We offer products from a range of insurers for private cars, light vans and buildings and contents
                 (non-commercial).
                 We only offer products from a limited number of insurers for Motor Trade, Heavy Goods Vehicles (HGV), Fleet,
                 Liability, Landlords, Commercial Premises and commercial Combined non-investment insurance contracts. Ask
                 us for a list of insurers we offer insurance from.

                 Duty to disclose all material facts

                 It is your responsibility to provide complete and accurate information to insurers when you take out your
                 insurance policy, throughout the life of the policy, and when you renew your insurance. Failure to disclose
                 information pertaining to your insurance, or any inaccuracies in information given or changes in circumstances,
                 could result in your insurance being invalid or cover not operating fully and could mean that part or all of a claim
                 may not be paid.

                 It is important that you ensure that all statements you make on your proposal forms, statement of fact declaration,
                 renewal declaration, claims forms and any other documentation are full and accurate. If a form is completed on
                 your behalf you should check the answers shown to any questions are true and accurate before signing the
                 document.
                 You are reminded that it is an offence under The Road Traffic Act to make any false statements or withhold
                 relevant information to obtain a Certificate of Insurance.

                 Please note under the Rehabilitation of Offenders Act 1974 you are required not to disclose convictions regarded
                 as "Spent".

                 You are advised to keep copies of any correspondence you send to us or direct to your insurer.
                 Material facts are ones which are likely to influence an insurer in the assessment and acceptance of the






                                                           205]]></page><page Index="207"><![CDATA[application, for example for motor insurance any offence including motor and non motor offences, drivers
                 infirmities, a young or inexperienced driver, Examples for household, buy to let property and commercial
                 premises insurance include subsidence, flood, landslip, theft. For example, for liability insurance previous claims,
                 potential future claims, for Goods in Transit insurance hazardous goods, pharmaceceuticals, time critical goods,
                 for commercial combined all facts concerning risks covered. Criminal convictions, bankruptcy, administration,
                 receivership, liquidation, country of residence or if you have had insurance declined or cancelled should be
                 disclosed for all types of insurance. These are only examples and is not meant to be an exhaustive list.
                 If you are in any doubt about whether information is material, you should disclose it.
                 Should you require further guidance, please contact us.
                 ----------------------------------------------------------------------------------------------------------------------------

                 SECTION 4
                 Your Demands and Needs
                 You have requested a quotation on the basis of your requirements below:

                 We have set out below our understanding of your demands and needs and whether the policy we have selected
                 meets those demands and needs.

                 Please read the information below carefully. It records the statements and information you provided when
                 requesting the quotation. If any of the information is incorrect or incomplete please contact us immediately, so
                 that we can take any appropriate action as soon as possible.
                 Based on the information set out below, we are making a personal recommendation to you of the policy proposed
                 for the reasons set out on this letter.















                 Comprehensive Cover / Road Risk Only
                 Indemnity Limit £10,000
                 No Public or Employer Liability Cover
                 Mr Simon Cordell to Drive
                 Social, Domestic & Pleasure Use with Motor Trade Use
                 No Demonstration Cover / No Additional Business Use
                 No Protected No Claims Bonus / No Windscreen Cover / No Trade Plates
                 No High Performance / Classic / Commercial ( Over 7.5 Ton ) Vehicles
                 Payment by Direct Debit
                 £500 Excess

                 The Period of insurance covered in this quotation is 12 months.

                 ----------------------------------------------------------------------------------------------------------------------------
                 SECTION 5
                 We have reviewed the policies within our range and recommend the following policy to be the most suitable to
                 meet your needs:

                 Covea            Policy

                 The Above Policy meets all your demands and needs set out as above

                 Main exclusions, Limitations and conditions.






                                                                 206]]></page><page Index="208"><![CDATA[You should read carefully and take note of all exclusions, excesses, limitations or conditions as set out in this
                 letter and the enclosed Policy Summary. A copy of the policy is available on request.

                 ----------------------------------------------------------------------------------------------------------------------------
                 SECTION 6
                 From the information provided we are able to offer the following quotation. This and all quotations are subject to
                 change in respect of the premium indicated and the terms and conditions that are supplied.
                 ----------------------------------------------------------------------------------------------------------------------------
                 SECTION 7

                 Covea
                 Policy Premium :£ 2088.69      Incl IPT of £  125.32
                 Broker Arrangement
                 Fee       :£
                 Legal Expenses : £

                 Total of
                 Premiums and Fees:£  2088.69   Incl IPT of £  125.32
                  ----------------------------------------------------------------------------------------------------------------------------

                 SECTION 8 - Insurer Instalments

                 See attached Direct Debit mandate
                 ----------------------------------------------------------------------------------------------------------------------------
                 SECTION 9 - Broker Instalments WITH DEPOSIT

                 The Total Premium and Fees can be paid by instalments with an initial payment of £  1044.35 followed by monthly 1
                 instalments of £  1044.35 each. Payment by instalments is offered subject to status and the terms and conditions of a
                 customer credit agreement.
                 ----------------------------------------------------------------------------------------------------------------------------
                 SECTION 10
                 Please see copy credit agreement form where applicable.

                 ----------------------------------------------------------------------------------------------------------------------------
                 SECTION 11

                 Other taxes or costs, or both, may exist which are not paid through, nor imposed, by us.


                 If you have any questions please do not hesitate to contact us.




                 Yours sincerely




                 Broadsure Direct













                                                           207]]></page><page Index="209"><![CDATA[From:                                         Rachel <rachelbarker@broadsuredirect.com>
             Sent:                                           10 July 2014 15:50
             To:                                               lorraine32@blueyonder.co.uk
             Subject:                                     REF: 00‐COSX14MT06‐ID<63> OpenAttach Documents

             Good Afternoon Lorraine,
             Sorry to bother you but Martin said you would be the best person to email.

             Could you please forward Up to Date Copy of Driving Licence for Simon in his correct address as a matter of urgency we have
             been trying to contact him but no answer.

             Many Thanks for all your help if you have any problems or require any further information please do not hesitate to contact
             me.

             Kind Regards

             Rachel Barker




             Administration Department
             t: 01843 594477
             f: 01843 594488
             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             Broadsure Direct ‐ Telephone number: 01843 594477 ‐ Fax Number: 01843 594488
             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             This e‐mail transmission is strictly confidential and intended solely for the person or organisation to whom it is addressed. It
             may contain privileged and confidential information and if you are not the intended recipient, you must not copy, distribute or
             take any action in reliance on it. If you have received this e‐mail in error, please reply to the sender as soon as possible and
             delete the message. Please note that we are able to, and reserve the right to, monitor e‐mail communications passing through
             our network.
             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.


































                                                                 208]]></page><page Index="210"><![CDATA[From:                                         Rogovska2, Tatjana <tatjana.rogovska2@hmcts.gsi.gov.uk>
             Sent:                                           15 September 2014 09:31
             To:                                               'Lorraine Cordell'
             Subject:                                     RE: Not read: RE: urgent Simon CORDELL 011401596899

             There were 2 emails from you in our inbox which looked identical to me and one of them had an attachment. I deleted the email without
             the attachment.

             _____________________________________________
             From:                     Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent:                      12 September 2014 19:33
             To:                          Rogovska2, Tatjana
             Subject:                FW: Not read: RE: urgent Simon CORDELL 011401596899

             Dear Rogovska2, Tatjana

                                                                               st
             Can you please advise as to what email was deleted I did send 2 emails the same but the 1  one I forgot to attach my insurance
             document so I sent the email again which included my insurance document can you please advise as to if you have my email and the
             attached insurance document?

             Regards

             Simon Cordell

             _____________________________________________
             From: Rogovska2, Tatjana [mailto:tatjana.rogovska2@hmcts.gsi.gov.uk]
             Sent: 12 September 2014 16:30
             To: Lorraine Cordell
             Subject: Not read: RE: urgent Simon CORDELL 011401596899

             Your message was deleted without being read on 12 September 2014 15:30:05 UTC.

             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service
             supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has
             been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.




































                                                           209]]></page><page Index="211"><![CDATA[From:                                         Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                                           15 September 2014 23:24
             To:                                               'martinjenkin@broadsuredirect.com'
             Subject:                                     RE: Simon Cordell documents
             Attachments:                          Driving Lic.jpg; Driving Lic Back Part.jpg

             Hi Martin

             I am sorry my head is really not with it I sent the wrong photo part of the licence please see attached and pass these over.


             Regards

             Lorraine


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 15 September 2014 10:23
             To: 'Martin Jenkin'
             Subject: RE: Simon Cordell documents

             Hi Martin

             Can these please be passed on for Simon Insurance I did say I would get them over on Friday to the lady that called me and said she
             forgot to send the insurance documents out, she also said that policy plan had done a letter to cancel the new policy, so can you
             please let me know ASAP if everything is still ok with Simon cover.  She also gave me her email wish I cant seem to find, but I been
             sorting out funerals for my Late mum and also a close friend of the family died also so at this time its been a really hard time for us as a
             family.


             Regards

             Lorraine







































                                                                 210]]></page><page Index="212"><![CDATA[RE: Simon Cordell documents->Driving Lic.jpg






















































































                                                           211]]></page><page Index="213"><![CDATA[RE: Simon Cordell documents->Driving Lic Back Part.jpg






















































































                                                                  212]]></page><page Index="214"><![CDATA[From:                                         Brown‐W, Pauletta <pauletta.brown‐w@hmcts.gsi.gov.uk>
             Sent:                                           18 September 2014 17:08
             To:                                               'lorraine32@blueyonder.co.uk'
             Subject:                                     FW: Application to Reopen ‐ Simon P CORDELL (02TJJ63181495 LAH) 1401009802
             Attachments:                          HMCTS ‐ Applic to Def giving new Re‐opening date ‐ S CORDELL.doc

             For your information, please find letter attached


             Pauletta Brown | Admin Officer | HMCTS |
             176a Lavender Hill, Battersea, London SW11 1JU
             T: 020 7805 1467 | F: 020 7805 1437 | DX 58559 Clapham Junction |
             E: Pauletta.Brown‐W@hmcts.gsi.gov.uk
             *Please note: As of June 2nd 2014 Our fax will be GOLDFAX No:0870 324 0299*
             "I am not authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the
             Ministry of Justice in any way via electronic means."




             From: Brown-W, Pauletta
             Sent: 18 September 2014 16:09
             To: 'lorraine32@blueyonder.co.uk'; 'RichmondSouthProsecutions@met.police.uk'
             Cc: LCCC Compliance Unit; LCCC Enforcement Unit
             Subject: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802
             Dear Sirs,

             Please note that the above case has been relisted for a reopening hearing on the 30th instant at Lavender Hill Magistrates
             Court, courtroom 1 at 2 pm.  Therefore, please be good enough to have your file in court and can the LCCC please put
             this matter on hold until after the hearing, when the Defendant will attend.  Thank you.

             Regards

             P Brown


             Pauletta Brown | Admin Officer | HMCTS |
             176a Lavender Hill, Battersea, London SW11 1JU
             T: 020 7805 1467 | F: 020 7805 1437 | DX 58559 Clapham Junction |
             E: Pauletta.Brown‐W@hmcts.gsi.gov.uk
             *Please note: As of June 2nd 2014 Our fax will be GOLDFAX No:0870 324 0299*
             "I am not authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the
             Ministry of Justice in any way via electronic means."


             This e‐mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e‐mail.

             Internet e‐mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e‐mail.

             This e‐mail (whether you are the sender or the recipient) may be




                                                           213]]></page><page Index="215"><![CDATA[monitored, recorded and retained by the Ministry of Justice. E‐mail
             monitoring / blocking software may be used, and e‐mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e‐mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.






































































                                                                  214]]></page><page Index="216"><![CDATA[S CORDELL.doc
               FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->HMCTS - Applic to Def giving new Re-opening date - S CORDELL.doc
               FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->HMCTS - Applic to Def giving new Re-opening date -
                                                                                 Lavender Hill Magistrates’ Court
                                                                                 176a Lavender Hill
                                                                                 Battersea
                                                                                 London
                                                                                 SW11 1JU
                                                                                 DX 58559  Clapham Junction

                                                                                 T 0207 805 1497
                                                                                 F 0207 805 1437
                        September 19, 2014                                       gl-swesternmcenq@hmcts.gsi.gov.uk
                                                                                 www.justice.gov.uk
                                                                                 Cluster Manager:
                                                                                 Jan Hartnett

                        Mr Simon Cordell                                         Courts in the SW Group:
                        109 Burncroft Avenue                                     Lavender Hill Magistrates’ Court
                                                                                 Wimbledon Magistrates’ & Youth Crt
                        Enfield
                        Middlesex
                        EN3 7JQ

                                                                                 Our ref:  1402437891
                          Dear Mr Cordell

                        Re: Re-opening Summons Hearing

                        With reference to your recent court hearing, the matter has been listed for:-

                               Tuesday, 30  September 2014 at 2 pm at Lavender Hill Magistrates’ Court,
                                          th
                                          176A Lavender Hill, Battersea, London SW11 1JU

                        Your case maybe dealt with on that day, or and a new date of hearing will be set for your case to
                        be heard.  If you have any queries, please contact the Admin Centre at Lavender Hill.  It is in your
                        best interest to attend this hearing.

                        Yours faithfully,

                        P Brown

                        P Brown
                        Admin Officer
                        Lavender Hill Admin Centre

                        :pmb

























                                                           215]]></page><page Index="217"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               30 September 2014 13:29
             To:                                   'mandy.skinner@hmcts.gsi.gov.uk'
             Subject:                          FW: Application to Reopen ‐ Simon P CORDELL (02TJJ63181495 LAH) 1401009802
             Attachments:                 S Cordell Cert._GE_ 2013‐2014.pdf; Lorraine Cordell_FW_ RE_ CX52JRZ.pdf; Lorraine
                                 Cordell_FW_ RE_ Simon Cordell.pdf; Lorraine Cordell_RE_ [1] RE_ Simon Cordell.pdf; Lorraine
                                 Cordell_RE_ REF_ 00‐COSX14MT04‐ID_42_ Urgent.pdf; Lorraine Cordell_RE_ Simon Cordell.pdf;
                                 Lorraine Cordell_RE_ Simon Cordell‐01.pdf


             Forwarded re phone call
             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 30 September 2014 12:47
             To: 'Brown-W, Pauletta'
             Subject: RE: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802

             Dear Miss Brown

             My son was due to attend court today at 2pm but he is very unwell as I said on the phone to you his Nan has just died and he also has
             crohn's disease and depression, due to his Nan passing away this has made his crohn's disease come on very bad.
             We have tried to leave today to come to the court and had to turn round due to my son needing to change his things again.

             Please can this email be passed to the judge to show why my son cannot attend court today.

             In addition, please show the judge my son’s insurance documents and all the emails that went back and forward to the insurance
             company.

             Can you please ask the Officer that checks the documents to call KGM which will show he was insured and ask him to talk to Kelly
             Tiller who direct number is in the emails.

             Can you please get back to me with an update to this matter and if the judge will set a new date or deal with this matter today as he will
             have all the documents needed to show my son was in fact insured.

             Regards

             Lorraine Cordell




             From: Brown-W, Pauletta [mailto:pauletta.brown-w@hmcts.gsi.gov.uk]
             Sent: 18 September 2014 17:08
             To: 'lorraine32@blueyonder.co.uk'
             Subject: FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802

             For your information, please find letter attached


             Pauletta Brown | Admin Officer | HMCTS |
             176a Lavender Hill, Battersea, London SW11 1JU
             T: 020 7805 1467 | F: 020 7805 1437 | DX 58559 Clapham Junction |
             E: Pauletta.Brown-W@hmcts.gsi.gov.uk
             *Please note: As of June 2nd 2014 Our fax will be GOLDFAX No:0870 324 0299*
             "I am not authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry of
             Justice in any way via electronic means."






                                                                  216]]></page><page Index="218"><![CDATA[From: Brown-W, Pauletta
             Sent: 18 September 2014 16:09
             To: 'lorraine32@blueyonder.co.uk'; 'RichmondSouthProsecutions@met.police.uk'
             Cc: LCCC Compliance Unit; LCCC Enforcement Unit
             Subject: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802
             Dear Sirs,

             Please note that the above case has been relisted for a reopening hearing on the 30th instant at Lavender Hill
             Magistrates Court, courtroom 1 at 2 pm.  Therefore, please be good enough to have your file in court and can the
             LCCC please put this matter on hold until after the hearing, when the Defendant will attend.  Thank you.

             Regards

             P Brown


             Pauletta Brown | Admin Officer | HMCTS |
             176a Lavender Hill, Battersea, London SW11 1JU
             T: 020 7805 1467 | F: 020 7805 1437 | DX 58559 Clapham Junction |
             E: Pauletta.Brown-W@hmcts.gsi.gov.uk
             *Please note: As of June 2nd 2014 Our fax will be GOLDFAX No:0870 324 0299*
             "I am not authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry of
             Justice in any way via electronic means."


             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.
             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.











                                                           217]]></page><page Index="219"><![CDATA[FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->S Cordell Cert._GE_ 2013-2014.pdf
























































































                                                                  218]]></page><page Index="220"><![CDATA[Page 1 of 1
                                  FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_FW_ RE_ CX52JRZ.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 17:20
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: CX52JRZ
                    Hello Martin
                    Please see the below email that I have been told by the police to contract Charlton Car Pound as when any
                    vehicle is impounded they do a check and list all the items in the vehicle. I am hopping to get a reply to my
                    email on how to go about getting the list shortly.

                    Simon


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 17:14
                    To: 'vrescharlton@met.police.uk'
                    Subject: RE: CX52JRZ

                    To Whom It May Concern:
                    I am writing this email after calling the police and being told to contract yourselves about a matter I am trying
                    to sort out.
                    My Van reg CX52 JRZ was impounded to Charlton Car Pound, 8 Bramshot Avenue, London, SE7 7HY
                    on the 14/11/2013 tickets No: 01/ J63181495
                    I have been told by the police when I called them that each vehicle that is impounded you do a
                    check on to list what items are in there.
                    I would like to know how I can go about getting a list if items that was in my van reg CX52 JRZ as I
                    need this list to give it to my insurance company.
                    Or if my insurance company emails you can you give them a list.

                    Many Thanks
                    Simon Cordell


































                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/32f56c08883d4e0098c6f6f8b77...  11/09/2014


                                                           219]]></page><page Index="221"><![CDATA[Page 1 of 3
                               FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_FW_ RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 25 November 2013 10:06
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: Simon Cordell
                    Hello Martin
                    I have spent all weekend trying to get hold of the to Charlton Car Pound as that is where the police have
                    said there will hold a list of what was in the van. The police have told me that the compound has to
                    make a list of every vehicle that is impounded so it covers them also so they will have a list. I have
                    sent 2 emails over the weekend which I do know they have read as I had tracking on them.
                    I have spoken to Kelly today and she has asked me to make sure you have the information for the
                    compound and can you pass it over to her asap. Also can you find out from Kelly Tiller if Simon will
                    be covered after 12.00 today while she gets hold of the compound please and let us know as soon
                    as possible.

                    Emails for the compound

                    charltondocuments@met.police.uk
                    vrescharlton@met.police.uk

                    Address and ticket number
                    Charlton Car Pound, 8 Bramshot Avenue, London, SE7 7HY on the 14/11/2013 tickets No: 01/
                    J63181495

                    Charlton Car Pound 02082848661 telephone number that I can find.

                    Van Reg CX52JRZ and the date was taken in was the 14/11/2013
                    I have also been speaking to Sally Browne, duty inspector at Lambeth police station, I spoken to her on the
                    22/11/2013 and the 23/11/2013 when she called me back. I was told that due to this going to court the
                    police would not be able to talk to us and that they will not be back on duty till the end of this week and they
                    will be doing night shaft.
                    CAD 7548/22Nov13 and also CAD 10164/22Nov13 these are the 2 CAD numbers for me asking to speak to
                    the inspector Silly Browne.

                    Please see the read receipts below for the emails I sent over to the compound

                    Your message
                       To: Austin PAUL R - DoR CCServ
                       Subject: RE: CX52JRZ
                       Sent: Friday, November 22, 2013 5:14:12 PM (UTC) Dublin, Edinburgh, Lisbon, London
                     was read on Saturday, November 23, 2013 4:41:48 AM (UTC) Dublin, Edinburgh, Lisbon, London.

                    Total Policing is the Met's commitment to be on the streets and in your communities
                    to catch offenders, prevent crime and support victims. We are here for London,
                    working with you to make our capital safer.

                    Consider our environment - please do not print this email unless absolutely
                    necessary.

                    NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and
                    are intended solely for the use of the intended recipient. If you have received this email in error, please notify
                    the sender and delete it from your system.  To avoid incurring legal liabilities, you must not distribute or copy




                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/892c09e27c074f97a8c9258c5a8...  11/09/2014


                                                                 220]]></page><page Index="222"><![CDATA[Page 2 of 3



                    the information in this email without the permission of the sender. MPS communication systems are monitored
                    to the extent permitted by law.  Consequently, any email and/or attachments may be read by monitoring staff.
                    Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email.
                    The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents.
                    The security of this email and any attachments cannot be guaranteed. Email messages are routinely scanned
                    but malicious software infection and corruption of content can still occur during transmission over the Internet.
                    Any views or opinions expressed in this communication are solely those of the author and do not necessarily
                    represent those of the Metropolitan Police Service (MPS).

                    Find us at:

                    Facebook: Facebook.com/ metpoliceuk
                    Twitter: @metpoliceuk

                    Your message
                       To: Guy Rob - DoR CCServ
                     Subject: FW: RE: CX52JRZ
                       Sent: Sunday, November 24, 2013 1:32:58 PM (UTC) Dublin, Edinburgh, Lisbon, London

                     was read on Sunday, November 24, 2013 5:01:36 PM (UTC) Dublin, Edinburgh, Lisbon, London.

                    Total Policing is the Met's commitment to be on the streets and in your communities
                    to catch offenders, prevent crime and support victims. We are here for London,
                    working with you to make our capital safer.
                    Consider our environment - please do not print this email unless absolutely
                    necessary.
                    NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and
                    are intended solely for the use of the intended recipient. If you have received this email in error, please notify
                    the sender and delete it from your system.  To avoid incurring legal liabilities, you must not distribute or copy
                    the information in this email without the permission of the sender. MPS communication systems are monitored
                    to the extent permitted by law.  Consequently, any email and/or attachments may be read by monitoring staff.
                    Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email.
                    The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents.
                    The security of this email and any attachments cannot be guaranteed. Email messages are routinely scanned
                    but malicious software infection and corruption of content can still occur during transmission over the Internet.
                    Any views or opinions expressed in this communication are solely those of the author and do not necessarily
                    represent those of the Metropolitan Police Service (MPS).

                    Find us at:
                    Facebook: Facebook.com/ metpoliceuk

                    Twitter: @metpoliceuk



                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 24 November 2013 13:33
                    To: 'charltondocuments@met.police.uk'
                    Subject: FW: RE: CX52JRZ
                    Hello
                    Can anyone please tell me how I can deal with this issue below

                    Many Thanks





                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/892c09e27c074f97a8c9258c5a8...  11/09/2014


                                                           221]]></page><page Index="223"><![CDATA[Page 3 of 3



                    Simon Cordell


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 17:14
                    To: 'vrescharlton@met.police.uk'
                    Subject: RE: CX52JRZ
                    To Whom It May Concern:

                    I am writing this email after calling the police and being told to contract yourselves about a matter I am trying
                    to sort out.
                    My Van reg CX52 JRZ was impounded to Charlton Car Pound, 8 Bramshot Avenue, London, SE7 7HY
                    on the 14/11/2013 tickets No: 01/ J63181495

                    I have been told by the police when I called them that each vehicle that is impounded you do a
                    check on to list what items are in there.

                    I would like to know how I can go about getting a list if items that was in my van reg CX52 JRZ as I
                    need this list to give it to my insurance company.

                    Or if my insurance company emails you can you give them a list.
                    Many Thanks

                    Simon Cordell














































                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/892c09e27c074f97a8c9258c5a8...  11/09/2014


                                                                 222]]></page><page Index="224"><![CDATA[Page 1 of 3
                             FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ [1] RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 16:50
                    To: 'Martin Jenkin'
                    Subject: RE: [1] RE: Simon Cordell
                    Hello Martin
                    Kelly from KGM has just called and said that they will keep the cover till Monday at 12.00 for us to have time
                    to get information from the police that there was in fact no tools in the van.  Simon has already been on the
                    phone to the police and been told to contract the compound 6the van was taken to as they have to check
                    every vehicle that is taken there, he is at this time on the phone to the compound in order to try and get the
                    information that KGM needs.
                    The Compound it was taken to is
                    Charlton vehicle pound
                    8 Bramshot Avenue,
                    Charlton,
                    London,
                    SE7 7HY
                    Simon


                    From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
                    Sent: 22 November 2013 15:50
                    To: 'Lorraine Cordell'
                    Subject: RE: [1] RE: Simon Cordell

                    Hi Lorraine,

                    Please find responce from your insurers
                    I have listened to the call that took place between the police and my colleague Jessica advising that Mr
                    Simon Cordell was carrying tools in his vehicle so unfortunately we have no other opportunity but to
                    continue with the cancellation of the policy.
                    Unfortunately the policy will cease as of tomorrow as per the letter from KGM.
                    The only way to stop this is to either get the Police officer to contact kgm or to get a signed statement from
                    him before 1700hrs today.

                    Regards

                    Martin

                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 15:15
                    To: martinjenkin@broadsuredirect.com
                    Subject: RE: RE: Simon Cordell

                    Hello Martin
                    I made a mistake on the date that KGM said they were going to close my insurance policy it’s the 23/11/2013
                    so I will need to know today if I will still be insured as from 23/11/2013 until this matter is sorted.


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 14:24
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: RE: RE: Simon Cordell
                    Hello Martin





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                                                           223]]></page><page Index="225"><![CDATA[Page 2 of 3




                    After the call you made today and talked to myself Miss Lorraine Cordell I am sending over the information
                    you asked for. I do feel also that KMG asking to speak to the police office is in breach of my data protection
                    but I will be willing to write and allow them to do this.  As I said to KMG yesterday on a phone that was made
                    to them when I talked to Kelly Tilley I have not been found guilty at a court of law for not having no insurance
                    and it is for a court of law to find me guilty not a police officer who thinks I done something when I have not.
                    Even if KGM does speak to the police office he will still say what he feels and that is not a fact that I am guilty
                    of anything. To be found guilty it would have to be done in front of a judge.

                    Also Martin as you said on the phone today when you in fact talked to the police on that day not once did they
                    say I had anything in my van that would void my insurance, and in fact I believe at this stage if the police did
                    in fact have proof they would have said to you that my van was full of things which is not the case.
                    I would like to also know if my insurance is going to carry on while this matter is addressed or if it will be
                    closed down on the 27/11/2013 as the letter says that KGM have sent me. And if KMG is going to close down
                    my policy I would like full written conditions of what part of my policy I have broken.
                    As for the letter of complain that will be going to the police Simon still has not fully read over it to make sure
                    there is no errors or anything else that needs adding but it does go into details as to what went on, it is only
                    for use by yourself and  KGM to read only.

                    Also as I said on the phone to you today the police are also telling me that the 3 times that my vehicles were
                    seized and I had to pay for them to be taken out of the compound, I will need to claim this back from my
                    insurance company as they had not done there job and put them on the database so they are at fault not the
                    police.
                    You said to me today that KGM are looking into this as they are on the database and it should show up to the
                    police that I am in fact insured. This has not been the case for me and I have suffered badly due to this and
                    this is the reason I have to carry my insurance policy at all times so when I get pulled over by the police I can
                    show them my documents, as the police say it does not show up as I am insured, this is also the reason the
                    insurance company have had so many calls from the police to asked if I am insured or not since my policy
                    started.

                    Could you please send me proof that the vehicles where on the database so I can put the claim in to the
                    police to get my money back for the times my vehicles were seized.  As at this stage I do not want to have to
                    put a freedom of information act into yourselves or the police to the amount of times that the police have in
                    fact had to call my insurance company to see if I was insured due to the police saying I was not insured..

                    I have always been very happy with Broadsure Direct that is why I have still use them and would like my
                    insurance to carry on under them.



                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 15 November 2013 13:57
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: Simon Cordell
                    Hi Martin
                    Can you let me know by email if I am going to still have insurance as from the 27/11/2013 please, I got a letter
                    saying my insurance will be closed from the 27/11/2013, and I cannot see the reason for this as I have done
                    nothing wrong.
                    Many Thanks
                    Simon Cordell


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 15 November 2013 13:57
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: Simon Cordell





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                                                                 224]]></page><page Index="226"><![CDATA[Page 3 of 3



                    Dear martin

                    After a next call and talking to oily he asked me to send over the receipt of me buying the van please see
                    attached scan. I am waiting for the new logbook to come from DVLA.
                    Simon


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 15 November 2013 13:07
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: RE: Simon Cordell
                    Dear Martin
                    Today the 15/11/13 I made a call to be able to speak to you with regard to what happened yesterday the
                    14/11/2013 with the police. I have talked to Oilly today and he asked me to write this email to you as they are
                    thinking of closing my insurance policy.

                    Yesterday I went for a meeting with the owner of a night club for a future job position the meeting was set for
                    14.00 hours..

                    I drove down for my meeting and got there at around 13.00 hours there were some police at the road side
                    doing stops on cars etc, as I drove pass and pulled over to park by the night club, my friend who was with me
                    got out of the van to get some drinks and food while I waited in the van, as I got to the club early for my
                    meeting.

                    The police that were doing the stops came up to me,  they told me they wanted to do some checks on the van
                    I was sitting in, I asked why and they told me under the road traffic act.
                    I then passed the police my insurance policy for them to go over,  the police officer also asked me why I had
                    stopped there.
                    I explained to him I had a meeting in the night club that we were outside, as it was due to open to the public in
                    1 month time to secure my future position there. While I was there I was also planning on asking if there were
                    any painting jobs, I explained all this to the police officer I was talking to.
                    The police looked inside the van and clearly saw it was empty and that there was also no signs on the van
                    showing it to be a company van. But the police officer was still unhappy. He talked to yourselves as the
                    insurance company on the phone and was told I was not insured, at what point I called you myself as my
                    insurance company as I knew I was insured.  I explained the situation to yourselves to be told I was covered
                    for commuting to work, social and domestic, as well as motor trade, but not for carriage of goods for a
                    company, which did not matter as my van was empty and still is whilst being in the police impound.
                    I am putting in a complaint to the independent complaints commission in regards to the unlawful seizure of my
                    vehicle.

                    Further to this would it please be possible to find out the status of my insurance policy and the reasons as to
                    why I have been told you are in the process of closing my policy.
                    Yours sincerely

                    Mr simon cordell
















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                   FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ REF_ 00-COSX14MT04-ID_42_ Urgent.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 25 November 2013 17:12
                    To: 'Vicky Beale'
                    Subject: RE: REF: 00-COSX14MT04-ID<42> Urgent
                    Hello Vicky Beale
                    After the call I made to yourself about the email you sent me I will go to the compound in the morning due to
                    the time now I would not get there till very late due to the tariff and by the time I got there
                    I do not believe Kelly Tiller would still be working so I will go in the morning and when I get there I will call
                    Kelly.

                    Many Thanks


                    Simon Cordell



                    From: Vicky Beale [mailto:vickybeale@broadsuredirect.com]
                    Sent: 25 November 2013 16:10
                    To: lorraine32@blueyonder.co.uk
                    Subject: FW: REF: 00-COSX14MT04-ID<42> Urgent
                    I mportance: High



                    Kind Regards,

                    Vicky Beale

                       cid:image001.png@01CC9F89.B2
                       B034D0

                    ! ŕ▓╜■╜ℓĊŉĂĊ╜◘■ 5ś♫ĂŉĊ▓ś■Ċ
                     ⁬
                    Ċ ﮭوﯿ ﻰى يﻵﻰﻰﯾ ﯾ
                     ⁬
                    ź ﮭوﯿ ﻰى يﻵﻰﻰﯿ ﯿ
                    ------------------------------------------
                    Broadsure Direct - Telephone number: 01843 594477 - Fax Number: 01843 594488
                    ------------------------------------------
                    This e-mail transmission is strictly confidential and intended solely for the person or organisation to whom it
                    is addressed. It may contain privileged and confidential information and if you are not the intended
                    recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in
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                    to, and reserve the right to, monitor e-mail communications passing through our network.
                    ------------------------------------------
                    Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.


                    From: Vicky Beale [mailto:vickybeale@broadsuredirect.com]
                    Sent: 25 November 2013 15:53
                    To: 'lorriane32@blueyonder.co.uk'
                    Subject: REF: 00-COSX14MT04-ID<42> Urgent
                    I mportance: High
                    Good Afternoon,






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                                                                 226]]></page><page Index="228"><![CDATA[Page 2 of 2




                    Can you please ask Simon to contact me urgently, as we need him to go to the compound and when he is
                    there to contact Kelly at KGM on 02085301811, if he can’t do this that we need a report form from the
                    compound and  for him to contact 02071613500 and request a subject access request of report.


                    Kind Regards,
                    Vicky Beale


                       cid:image001.png@01CC9F89.B2
                       B034D0
                    ! ŕ▓╜■╜ℓĊŉĂĊ╜◘■ 5ś♫ĂŉĊ▓ś■Ċ
                    Ċ ﮭوﯿ ﻰى يﻵﻰﻰﯾ ﯾ
                     ⁬
                     ⁬
                    ź ﮭوﯿ ﻰى يﻵﻰﻰﯿ ﯿ
                    ------------------------------------------
                    Broadsure Direct - Telephone number: 01843 594477 - Fax Number: 01843 594488
                    ------------------------------------------
                    This e-mail transmission is strictly confidential and intended solely for the person or organisation to whom it
                    is addressed. It may contain privileged and confidential information and if you are not the intended
                    recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in
                    error, please reply to the sender as soon as possible and delete the message. Please note that we are able
                    to, and reserve the right to, monitor e-mail communications passing through our network.
                    ------------------------------------------
                    Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.











































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                                                           227]]></page><page Index="229"><![CDATA[Page 1 of 1
                                  FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 26 November 2013 15:46
                    To: 'Martin Jenkin'
                    Subject: RE: Simon Cordell

                    Attachments: Data-Protection-KGM.doc; Kelly-Tiller-KGM.doc
                    Hello Martin,

                    Thank you for the phone call today to tell me I was still insured.



                    Could you please pass on the attached documents to Kelly Tiller at KGM one is a Subject access
                    request under the Data Protection Act 1998.

                    The other letter is just to get Kelly Tiller to confirm by email I am in fact still insured so I have this
                    in writing and also to found out why my van is still not showing up on the database.

                    And also about the logbooks which I am still waiting for them from DVLA I called DVLA today
                    when I got back from the compound and was told it can take 8 weeks for me to get the new
                    logbooks, I will there fore send then right over to you by email as soon as I get them.




                    Many Thanks




                    Simon Cordell







































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                                FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ Simon Cordell-01.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 18 December 2013 13:06
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: RE: Simon Cordell
                    Hi Martin
                    I have still not had a reply from KGM about the data protection or an email from them to say he is in fact still
                    insured. And on the Mid database the van is still showing as not insured, due to this Simon is not driving the
                    van as he does not want to get pulled again by the police which I don’t think is right as he has in fact paid his
                    insurance to be able to drive it if he needs to can this please be sorted out as he really does not want any
                    more problems with getting pulled over due to it not showing up as insured. I also have called DVLA again
                    about the log book and have been told that they should be with us soon.
                    Many Thanks

                    Lorraine


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 26 November 2013 15:46
                    To: 'Martin Jenkin'
                    Subject: RE: Simon Cordell
                    Hello Martin,

                    Thank you for the phone call today to tell me I was still insured.



                    Could you please pass on the attached documents to Kelly Tiller at KGM one is a Subject access
                    request under the Data Protection Act 1998.

                    The other letter is just to get Kelly Tiller to confirm by email I am in fact still insured so I have this
                    in writing and also to found out why my van is still not showing up on the database.

                    And also about the logbooks which I am still waiting for them from DVLA I called DVLA today
                    when I got back from the compound and was told it can take 8 weeks for me to get the new
                    logbooks, I will there fore send then right over to you by email as soon as I get them.




                    Many Thanks




                    Simon Cordell



















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                                                           229]]></page><page Index="231"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               30 September 2014 13:22
             To:                                   'swglondonmc@hmcts.gsi.gov.uk'
             Subject:                          FW: Application to Reopen ‐ Simon P CORDELL (02TJJ63181495 LAH) 1401009802
             Attachments:                 S Cordell Cert._GE_ 2013‐2014.pdf; Lorraine Cordell_FW_ RE_ CX52JRZ.pdf; Lorraine
                                 Cordell_FW_ RE_ Simon Cordell.pdf; Lorraine Cordell_RE_ [1] RE_ Simon Cordell.pdf; Lorraine
                                 Cordell_RE_ REF_ 00‐COSX14MT04‐ID_42_ Urgent.pdf; Lorraine Cordell_RE_ Simon Cordell.pdf;
                                 Lorraine Cordell_RE_ Simon Cordell‐01.pdf

             Dear Miss Brown

             My son was due to attend court today at 2pm but he is very unwell as I said on the phone to you his Nan has just died and he also has
             crohn's disease and depression, due to his Nan passing away this has made his crohn's disease come on very bad.
             We have tried to leave today to come to the court and had to turn round due to my son needing to change his things again.

             Please can this email be passed to the judge to show why my son cannot attend court today.

             In addition, please show the judge my son’s insurance documents and all the emails that went back and forward to the insurance
             company.

             Can you please ask the Officer that checks the documents to call KGM which will show he was insured and ask him to talk to Kelly
             Tiller who direct number is in the emails.

             Can you please get back to me with an update to this matter and if the judge will set a new date or deal with this matter today as he will
             have all the documents needed to show my son was in fact insured.

             Regards

             Lorraine Cordell



             From: Brown-W, Pauletta [mailto:pauletta.brown-w@hmcts.gsi.gov.uk]
             Sent: 18 September 2014 17:08
             To: 'lorraine32@blueyonder.co.uk'
             Subject: FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802

             For your information, please find letter attached


             Pauletta Brown | Admin Officer | HMCTS |
             176a Lavender Hill, Battersea, London SW11 1JU
             T: 020 7805 1467 | F: 020 7805 1437 | DX 58559 Clapham Junction |
             E: Pauletta.Brown-W@hmcts.gsi.gov.uk

             *Please note: As of June 2nd 2014 Our fax will be GOLDFAX No:0870 324 0299*
             "I am not authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry of
             Justice in any way via electronic means."



             From: Brown-W, Pauletta
             Sent: 18 September 2014 16:09
             To: 'lorraine32@blueyonder.co.uk'; 'RichmondSouthProsecutions@met.police.uk'
             Cc: LCCC Compliance Unit; LCCC Enforcement Unit
             Subject: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802





                                                                 230]]></page><page Index="232"><![CDATA[Dear Sirs,

             Please note that the above case has been relisted for a reopening hearing on the 30th instant at Lavender Hill
             Magistrates Court, courtroom 1 at 2 pm.  Therefore, please be good enough to have your file in court and can the
             LCCC please put this matter on hold until after the hearing, when the Defendant will attend.  Thank you.

             Regards

             P Brown

             Pauletta Brown | Admin Officer | HMCTS |
             176a Lavender Hill, Battersea, London SW11 1JU
             T: 020 7805 1467 | F: 020 7805 1437 | DX 58559 Clapham Junction |
             E: Pauletta.Brown-W@hmcts.gsi.gov.uk

             *Please note: As of June 2nd 2014 Our fax will be GOLDFAX No:0870 324 0299*
             "I am not authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry of
             Justice in any way via electronic means."


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                                                           231]]></page><page Index="233"><![CDATA[FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->S Cordell Cert._GE_ 2013-2014.pdf
























































































                                                                 232]]></page><page Index="234"><![CDATA[Page 1 of 1
                                  FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_FW_ RE_ CX52JRZ.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 17:20
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: CX52JRZ
                    Hello Martin
                    Please see the below email that I have been told by the police to contract Charlton Car Pound as when any
                    vehicle is impounded they do a check and list all the items in the vehicle. I am hopping to get a reply to my
                    email on how to go about getting the list shortly.

                    Simon


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 17:14
                    To: 'vrescharlton@met.police.uk'
                    Subject: RE: CX52JRZ

                    To Whom It May Concern:
                    I am writing this email after calling the police and being told to contract yourselves about a matter I am trying
                    to sort out.
                    My Van reg CX52 JRZ was impounded to Charlton Car Pound, 8 Bramshot Avenue, London, SE7 7HY
                    on the 14/11/2013 tickets No: 01/ J63181495
                    I have been told by the police when I called them that each vehicle that is impounded you do a
                    check on to list what items are in there.
                    I would like to know how I can go about getting a list if items that was in my van reg CX52 JRZ as I
                    need this list to give it to my insurance company.
                    Or if my insurance company emails you can you give them a list.

                    Many Thanks
                    Simon Cordell


































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                                                           233]]></page><page Index="235"><![CDATA[Page 1 of 3
                               FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_FW_ RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 25 November 2013 10:06
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: Simon Cordell
                    Hello Martin
                    I have spent all weekend trying to get hold of the to Charlton Car Pound as that is where the police have
                    said there will hold a list of what was in the van. The police have told me that the compound has to
                    make a list of every vehicle that is impounded so it covers them also so they will have a list. I have
                    sent 2 emails over the weekend which I do know they have read as I had tracking on them.
                    I have spoken to Kelly today and she has asked me to make sure you have the information for the
                    compound and can you pass it over to her asap. Also can you find out from Kelly Tiller if Simon will
                    be covered after 12.00 today while she gets hold of the compound please and let us know as soon
                    as possible.

                    Emails for the compound

                    charltondocuments@met.police.uk
                    vrescharlton@met.police.uk

                    Address and ticket number
                    Charlton Car Pound, 8 Bramshot Avenue, London, SE7 7HY on the 14/11/2013 tickets No: 01/
                    J63181495

                    Charlton Car Pound 02082848661 telephone number that I can find.

                    Van Reg CX52JRZ and the date was taken in was the 14/11/2013
                    I have also been speaking to Sally Browne, duty inspector at Lambeth police station, I spoken to her on the
                    22/11/2013 and the 23/11/2013 when she called me back. I was told that due to this going to court the
                    police would not be able to talk to us and that they will not be back on duty till the end of this week and they
                    will be doing night shaft.
                    CAD 7548/22Nov13 and also CAD 10164/22Nov13 these are the 2 CAD numbers for me asking to speak to
                    the inspector Silly Browne.

                    Please see the read receipts below for the emails I sent over to the compound

                    Your message
                       To: Austin PAUL R - DoR CCServ
                       Subject: RE: CX52JRZ
                       Sent: Friday, November 22, 2013 5:14:12 PM (UTC) Dublin, Edinburgh, Lisbon, London
                     was read on Saturday, November 23, 2013 4:41:48 AM (UTC) Dublin, Edinburgh, Lisbon, London.

                    Total Policing is the Met's commitment to be on the streets and in your communities
                    to catch offenders, prevent crime and support victims. We are here for London,
                    working with you to make our capital safer.

                    Consider our environment - please do not print this email unless absolutely
                    necessary.

                    NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and
                    are intended solely for the use of the intended recipient. If you have received this email in error, please notify
                    the sender and delete it from your system.  To avoid incurring legal liabilities, you must not distribute or copy




                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/892c09e27c074f97a8c9258c5a8...  11/09/2014


                                                                 234]]></page><page Index="236"><![CDATA[Page 2 of 3



                    the information in this email without the permission of the sender. MPS communication systems are monitored
                    to the extent permitted by law.  Consequently, any email and/or attachments may be read by monitoring staff.
                    Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email.
                    The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents.
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                    Your message
                       To: Guy Rob - DoR CCServ
                     Subject: FW: RE: CX52JRZ
                       Sent: Sunday, November 24, 2013 1:32:58 PM (UTC) Dublin, Edinburgh, Lisbon, London

                     was read on Sunday, November 24, 2013 5:01:36 PM (UTC) Dublin, Edinburgh, Lisbon, London.

                    Total Policing is the Met's commitment to be on the streets and in your communities
                    to catch offenders, prevent crime and support victims. We are here for London,
                    working with you to make our capital safer.
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                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 24 November 2013 13:33
                    To: 'charltondocuments@met.police.uk'
                    Subject: FW: RE: CX52JRZ
                    Hello
                    Can anyone please tell me how I can deal with this issue below

                    Many Thanks





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                                                           235]]></page><page Index="237"><![CDATA[Page 3 of 3



                    Simon Cordell


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 17:14
                    To: 'vrescharlton@met.police.uk'
                    Subject: RE: CX52JRZ
                    To Whom It May Concern:

                    I am writing this email after calling the police and being told to contract yourselves about a matter I am trying
                    to sort out.
                    My Van reg CX52 JRZ was impounded to Charlton Car Pound, 8 Bramshot Avenue, London, SE7 7HY
                    on the 14/11/2013 tickets No: 01/ J63181495

                    I have been told by the police when I called them that each vehicle that is impounded you do a
                    check on to list what items are in there.

                    I would like to know how I can go about getting a list if items that was in my van reg CX52 JRZ as I
                    need this list to give it to my insurance company.

                    Or if my insurance company emails you can you give them a list.
                    Many Thanks

                    Simon Cordell














































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                                                                 236]]></page><page Index="238"><![CDATA[Page 1 of 3
                             FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ [1] RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 16:50
                    To: 'Martin Jenkin'
                    Subject: RE: [1] RE: Simon Cordell
                    Hello Martin
                    Kelly from KGM has just called and said that they will keep the cover till Monday at 12.00 for us to have time
                    to get information from the police that there was in fact no tools in the van.  Simon has already been on the
                    phone to the police and been told to contract the compound 6the van was taken to as they have to check
                    every vehicle that is taken there, he is at this time on the phone to the compound in order to try and get the
                    information that KGM needs.
                    The Compound it was taken to is
                    Charlton vehicle pound
                    8 Bramshot Avenue,
                    Charlton,
                    London,
                    SE7 7HY
                    Simon


                    From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
                    Sent: 22 November 2013 15:50
                    To: 'Lorraine Cordell'
                    Subject: RE: [1] RE: Simon Cordell

                    Hi Lorraine,

                    Please find responce from your insurers
                    I have listened to the call that took place between the police and my colleague Jessica advising that Mr
                    Simon Cordell was carrying tools in his vehicle so unfortunately we have no other opportunity but to
                    continue with the cancellation of the policy.
                    Unfortunately the policy will cease as of tomorrow as per the letter from KGM.
                    The only way to stop this is to either get the Police officer to contact kgm or to get a signed statement from
                    him before 1700hrs today.

                    Regards

                    Martin

                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 15:15
                    To: martinjenkin@broadsuredirect.com
                    Subject: RE: RE: Simon Cordell

                    Hello Martin
                    I made a mistake on the date that KGM said they were going to close my insurance policy it’s the 23/11/2013
                    so I will need to know today if I will still be insured as from 23/11/2013 until this matter is sorted.


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 14:24
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: RE: RE: Simon Cordell
                    Hello Martin





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                                                           237]]></page><page Index="239"><![CDATA[Page 2 of 3




                    After the call you made today and talked to myself Miss Lorraine Cordell I am sending over the information
                    you asked for. I do feel also that KMG asking to speak to the police office is in breach of my data protection
                    but I will be willing to write and allow them to do this.  As I said to KMG yesterday on a phone that was made
                    to them when I talked to Kelly Tilley I have not been found guilty at a court of law for not having no insurance
                    and it is for a court of law to find me guilty not a police officer who thinks I done something when I have not.
                    Even if KGM does speak to the police office he will still say what he feels and that is not a fact that I am guilty
                    of anything. To be found guilty it would have to be done in front of a judge.

                    Also Martin as you said on the phone today when you in fact talked to the police on that day not once did they
                    say I had anything in my van that would void my insurance, and in fact I believe at this stage if the police did
                    in fact have proof they would have said to you that my van was full of things which is not the case.
                    I would like to also know if my insurance is going to carry on while this matter is addressed or if it will be
                    closed down on the 27/11/2013 as the letter says that KGM have sent me. And if KMG is going to close down
                    my policy I would like full written conditions of what part of my policy I have broken.
                    As for the letter of complain that will be going to the police Simon still has not fully read over it to make sure
                    there is no errors or anything else that needs adding but it does go into details as to what went on, it is only
                    for use by yourself and  KGM to read only.

                    Also as I said on the phone to you today the police are also telling me that the 3 times that my vehicles were
                    seized and I had to pay for them to be taken out of the compound, I will need to claim this back from my
                    insurance company as they had not done there job and put them on the database so they are at fault not the
                    police.
                    You said to me today that KGM are looking into this as they are on the database and it should show up to the
                    police that I am in fact insured. This has not been the case for me and I have suffered badly due to this and
                    this is the reason I have to carry my insurance policy at all times so when I get pulled over by the police I can
                    show them my documents, as the police say it does not show up as I am insured, this is also the reason the
                    insurance company have had so many calls from the police to asked if I am insured or not since my policy
                    started.

                    Could you please send me proof that the vehicles where on the database so I can put the claim in to the
                    police to get my money back for the times my vehicles were seized.  As at this stage I do not want to have to
                    put a freedom of information act into yourselves or the police to the amount of times that the police have in
                    fact had to call my insurance company to see if I was insured due to the police saying I was not insured..

                    I have always been very happy with Broadsure Direct that is why I have still use them and would like my
                    insurance to carry on under them.



                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 15 November 2013 13:57
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: Simon Cordell
                    Hi Martin
                    Can you let me know by email if I am going to still have insurance as from the 27/11/2013 please, I got a letter
                    saying my insurance will be closed from the 27/11/2013, and I cannot see the reason for this as I have done
                    nothing wrong.
                    Many Thanks
                    Simon Cordell


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 15 November 2013 13:57
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: Simon Cordell





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                                                                 238]]></page><page Index="240"><![CDATA[Page 3 of 3



                    Dear martin

                    After a next call and talking to oily he asked me to send over the receipt of me buying the van please see
                    attached scan. I am waiting for the new logbook to come from DVLA.
                    Simon


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 15 November 2013 13:07
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: RE: Simon Cordell
                    Dear Martin
                    Today the 15/11/13 I made a call to be able to speak to you with regard to what happened yesterday the
                    14/11/2013 with the police. I have talked to Oilly today and he asked me to write this email to you as they are
                    thinking of closing my insurance policy.

                    Yesterday I went for a meeting with the owner of a night club for a future job position the meeting was set for
                    14.00 hours..

                    I drove down for my meeting and got there at around 13.00 hours there were some police at the road side
                    doing stops on cars etc, as I drove pass and pulled over to park by the night club, my friend who was with me
                    got out of the van to get some drinks and food while I waited in the van, as I got to the club early for my
                    meeting.

                    The police that were doing the stops came up to me,  they told me they wanted to do some checks on the van
                    I was sitting in, I asked why and they told me under the road traffic act.
                    I then passed the police my insurance policy for them to go over,  the police officer also asked me why I had
                    stopped there.
                    I explained to him I had a meeting in the night club that we were outside, as it was due to open to the public in
                    1 month time to secure my future position there. While I was there I was also planning on asking if there were
                    any painting jobs, I explained all this to the police officer I was talking to.
                    The police looked inside the van and clearly saw it was empty and that there was also no signs on the van
                    showing it to be a company van. But the police officer was still unhappy. He talked to yourselves as the
                    insurance company on the phone and was told I was not insured, at what point I called you myself as my
                    insurance company as I knew I was insured.  I explained the situation to yourselves to be told I was covered
                    for commuting to work, social and domestic, as well as motor trade, but not for carriage of goods for a
                    company, which did not matter as my van was empty and still is whilst being in the police impound.
                    I am putting in a complaint to the independent complaints commission in regards to the unlawful seizure of my
                    vehicle.

                    Further to this would it please be possible to find out the status of my insurance policy and the reasons as to
                    why I have been told you are in the process of closing my policy.
                    Yours sincerely

                    Mr simon cordell
















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                   FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ REF_ 00-COSX14MT04-ID_42_ Urgent.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 25 November 2013 17:12
                    To: 'Vicky Beale'
                    Subject: RE: REF: 00-COSX14MT04-ID<42> Urgent
                    Hello Vicky Beale
                    After the call I made to yourself about the email you sent me I will go to the compound in the morning due to
                    the time now I would not get there till very late due to the tariff and by the time I got there
                    I do not believe Kelly Tiller would still be working so I will go in the morning and when I get there I will call
                    Kelly.

                    Many Thanks


                    Simon Cordell



                    From: Vicky Beale [mailto:vickybeale@broadsuredirect.com]
                    Sent: 25 November 2013 16:10
                    To: lorraine32@blueyonder.co.uk
                    Subject: FW: REF: 00-COSX14MT04-ID<42> Urgent
                    I mportance: High



                    Kind Regards,

                    Vicky Beale

                       cid:image001.png@01CC9F89.B2
                       B034D0

                    ! ŕ▓╜■╜ℓĊŉĂĊ╜◘■ 5ś♫ĂŉĊ▓ś■Ċ
                     ⁬
                    Ċ ﮭوﯿ ﻰى يﻵﻰﻰﯾ ﯾ
                     ⁬
                    ź ﮭوﯿ ﻰى يﻵﻰﻰﯿ ﯿ
                    ------------------------------------------
                    Broadsure Direct - Telephone number: 01843 594477 - Fax Number: 01843 594488
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                    This e-mail transmission is strictly confidential and intended solely for the person or organisation to whom it
                    is addressed. It may contain privileged and confidential information and if you are not the intended
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                    From: Vicky Beale [mailto:vickybeale@broadsuredirect.com]
                    Sent: 25 November 2013 15:53
                    To: 'lorriane32@blueyonder.co.uk'
                    Subject: REF: 00-COSX14MT04-ID<42> Urgent
                    I mportance: High
                    Good Afternoon,






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                                                                 240]]></page><page Index="242"><![CDATA[Page 2 of 2




                    Can you please ask Simon to contact me urgently, as we need him to go to the compound and when he is
                    there to contact Kelly at KGM on 02085301811, if he can’t do this that we need a report form from the
                    compound and  for him to contact 02071613500 and request a subject access request of report.


                    Kind Regards,
                    Vicky Beale


                       cid:image001.png@01CC9F89.B2
                       B034D0
                    ! ŕ▓╜■╜ℓĊŉĂĊ╜◘■ 5ś♫ĂŉĊ▓ś■Ċ
                    Ċ ﮭوﯿ ﻰى يﻵﻰﻰﯾ ﯾ
                     ⁬
                     ⁬
                    ź ﮭوﯿ ﻰى يﻵﻰﻰﯿ ﯿ
                    ------------------------------------------
                    Broadsure Direct - Telephone number: 01843 594477 - Fax Number: 01843 594488
                    ------------------------------------------
                    This e-mail transmission is strictly confidential and intended solely for the person or organisation to whom it
                    is addressed. It may contain privileged and confidential information and if you are not the intended
                    recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in
                    error, please reply to the sender as soon as possible and delete the message. Please note that we are able
                    to, and reserve the right to, monitor e-mail communications passing through our network.
                    ------------------------------------------
                    Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.











































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                                                           241]]></page><page Index="243"><![CDATA[Page 1 of 1
                                  FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 26 November 2013 15:46
                    To: 'Martin Jenkin'
                    Subject: RE: Simon Cordell

                    Attachments: Data-Protection-KGM.doc; Kelly-Tiller-KGM.doc
                    Hello Martin,

                    Thank you for the phone call today to tell me I was still insured.



                    Could you please pass on the attached documents to Kelly Tiller at KGM one is a Subject access
                    request under the Data Protection Act 1998.

                    The other letter is just to get Kelly Tiller to confirm by email I am in fact still insured so I have this
                    in writing and also to found out why my van is still not showing up on the database.

                    And also about the logbooks which I am still waiting for them from DVLA I called DVLA today
                    when I got back from the compound and was told it can take 8 weeks for me to get the new
                    logbooks, I will there fore send then right over to you by email as soon as I get them.




                    Many Thanks




                    Simon Cordell







































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                                                                 242]]></page><page Index="244"><![CDATA[Page 1 of 1
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                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 18 December 2013 13:06
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: RE: Simon Cordell
                    Hi Martin
                    I have still not had a reply from KGM about the data protection or an email from them to say he is in fact still
                    insured. And on the Mid database the van is still showing as not insured, due to this Simon is not driving the
                    van as he does not want to get pulled again by the police which I don’t think is right as he has in fact paid his
                    insurance to be able to drive it if he needs to can this please be sorted out as he really does not want any
                    more problems with getting pulled over due to it not showing up as insured. I also have called DVLA again
                    about the log book and have been told that they should be with us soon.
                    Many Thanks

                    Lorraine


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 26 November 2013 15:46
                    To: 'Martin Jenkin'
                    Subject: RE: Simon Cordell
                    Hello Martin,

                    Thank you for the phone call today to tell me I was still insured.



                    Could you please pass on the attached documents to Kelly Tiller at KGM one is a Subject access
                    request under the Data Protection Act 1998.

                    The other letter is just to get Kelly Tiller to confirm by email I am in fact still insured so I have this
                    in writing and also to found out why my van is still not showing up on the database.

                    And also about the logbooks which I am still waiting for them from DVLA I called DVLA today
                    when I got back from the compound and was told it can take 8 weeks for me to get the new
                    logbooks, I will there fore send then right over to you by email as soon as I get them.




                    Many Thanks




                    Simon Cordell



















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                                                           243]]></page><page Index="245"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               30 September 2014 12:47
             To:                                   'Brown‐W, Pauletta'
             Subject:                          RE: Application to Reopen ‐ Simon P CORDELL (02TJJ63181495 LAH) 1401009802
             Attachments:                 S Cordell Cert._GE_ 2013‐2014.pdf; Lorraine Cordell_FW_ RE_ CX52JRZ.pdf; Lorraine
                                 Cordell_FW_ RE_ Simon Cordell.pdf; Lorraine Cordell_RE_ [1] RE_ Simon Cordell.pdf; Lorraine
                                 Cordell_RE_ REF_ 00‐COSX14MT04‐ID_42_ Urgent.pdf; Lorraine Cordell_RE_ Simon Cordell.pdf;
                                 Lorraine Cordell_RE_ Simon Cordell‐01.pdf

             Dear Miss Brown

             My son was due to attend court today at 2pm but he is very unwell as I said on the phone to you his Nan has just died and he also has
             crohn's disease and depression, due to his Nan passing away this has made his crohn's disease come on very bad.
             We have tried to leave today to come to the court and had to turn round due to my son needing to change his things again.

             Please can this email be passed to the judge to show why my son cannot attend court today.

             In addition, please show the judge my son’s insurance documents and all the emails that went back and forward to the insurance
             company.

             Can you please ask the Officer that checks the documents to call KGM which will show he was insured and ask him to talk to Kelly
             Tiller who direct number is in the emails.

             Can you please get back to me with an update to this matter and if the judge will set a new date or deal with this matter today as he will
             have all the documents needed to show my son was in fact insured.

             Regards

             Lorraine Cordell



             From: Brown-W, Pauletta [mailto:pauletta.brown-w@hmcts.gsi.gov.uk]
             Sent: 18 September 2014 17:08
             To: 'lorraine32@blueyonder.co.uk'
             Subject: FW: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802

             For your information, please find letter attached


             Pauletta Brown | Admin Officer | HMCTS |
             176a Lavender Hill, Battersea, London SW11 1JU
             T: 020 7805 1467 | F: 020 7805 1437 | DX 58559 Clapham Junction |
             E: Pauletta.Brown-W@hmcts.gsi.gov.uk

             *Please note: As of June 2nd 2014 Our fax will be GOLDFAX No:0870 324 0299*
             "I am not authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry of
             Justice in any way via electronic means."



             From: Brown-W, Pauletta
             Sent: 18 September 2014 16:09
             To: 'lorraine32@blueyonder.co.uk'; 'RichmondSouthProsecutions@met.police.uk'
             Cc: LCCC Compliance Unit; LCCC Enforcement Unit
             Subject: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802





                                                                 244]]></page><page Index="246"><![CDATA[Dear Sirs,

             Please note that the above case has been relisted for a reopening hearing on the 30th instant at Lavender Hill
             Magistrates Court, courtroom 1 at 2 pm.  Therefore, please be good enough to have your file in court and can the
             LCCC please put this matter on hold until after the hearing, when the Defendant will attend.  Thank you.

             Regards

             P Brown

             Pauletta Brown | Admin Officer | HMCTS |
             176a Lavender Hill, Battersea, London SW11 1JU
             T: 020 7805 1467 | F: 020 7805 1437 | DX 58559 Clapham Junction |
             E: Pauletta.Brown-W@hmcts.gsi.gov.uk

             *Please note: As of June 2nd 2014 Our fax will be GOLDFAX No:0870 324 0299*
             "I am not authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry of
             Justice in any way via electronic means."


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                                                           245]]></page><page Index="247"><![CDATA[RE: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->S Cordell Cert._GE_ 2013-2014.pdf
























































































                                                                 246]]></page><page Index="248"><![CDATA[Page 1 of 1
                                  RE: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_FW_ RE_ CX52JRZ.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 17:20
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: CX52JRZ
                    Hello Martin
                    Please see the below email that I have been told by the police to contract Charlton Car Pound as when any
                    vehicle is impounded they do a check and list all the items in the vehicle. I am hopping to get a reply to my
                    email on how to go about getting the list shortly.

                    Simon


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 17:14
                    To: 'vrescharlton@met.police.uk'
                    Subject: RE: CX52JRZ

                    To Whom It May Concern:
                    I am writing this email after calling the police and being told to contract yourselves about a matter I am trying
                    to sort out.
                    My Van reg CX52 JRZ was impounded to Charlton Car Pound, 8 Bramshot Avenue, London, SE7 7HY
                    on the 14/11/2013 tickets No: 01/ J63181495
                    I have been told by the police when I called them that each vehicle that is impounded you do a
                    check on to list what items are in there.
                    I would like to know how I can go about getting a list if items that was in my van reg CX52 JRZ as I
                    need this list to give it to my insurance company.
                    Or if my insurance company emails you can you give them a list.

                    Many Thanks
                    Simon Cordell


































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                               RE: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_FW_ RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 25 November 2013 10:06
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: Simon Cordell
                    Hello Martin
                    I have spent all weekend trying to get hold of the to Charlton Car Pound as that is where the police have
                    said there will hold a list of what was in the van. The police have told me that the compound has to
                    make a list of every vehicle that is impounded so it covers them also so they will have a list. I have
                    sent 2 emails over the weekend which I do know they have read as I had tracking on them.
                    I have spoken to Kelly today and she has asked me to make sure you have the information for the
                    compound and can you pass it over to her asap. Also can you find out from Kelly Tiller if Simon will
                    be covered after 12.00 today while she gets hold of the compound please and let us know as soon
                    as possible.

                    Emails for the compound

                    charltondocuments@met.police.uk
                    vrescharlton@met.police.uk

                    Address and ticket number
                    Charlton Car Pound, 8 Bramshot Avenue, London, SE7 7HY on the 14/11/2013 tickets No: 01/
                    J63181495

                    Charlton Car Pound 02082848661 telephone number that I can find.

                    Van Reg CX52JRZ and the date was taken in was the 14/11/2013
                    I have also been speaking to Sally Browne, duty inspector at Lambeth police station, I spoken to her on the
                    22/11/2013 and the 23/11/2013 when she called me back. I was told that due to this going to court the
                    police would not be able to talk to us and that they will not be back on duty till the end of this week and they
                    will be doing night shaft.
                    CAD 7548/22Nov13 and also CAD 10164/22Nov13 these are the 2 CAD numbers for me asking to speak to
                    the inspector Silly Browne.

                    Please see the read receipts below for the emails I sent over to the compound

                    Your message
                       To: Austin PAUL R - DoR CCServ
                       Subject: RE: CX52JRZ
                       Sent: Friday, November 22, 2013 5:14:12 PM (UTC) Dublin, Edinburgh, Lisbon, London
                     was read on Saturday, November 23, 2013 4:41:48 AM (UTC) Dublin, Edinburgh, Lisbon, London.

                    Total Policing is the Met's commitment to be on the streets and in your communities
                    to catch offenders, prevent crime and support victims. We are here for London,
                    working with you to make our capital safer.

                    Consider our environment - please do not print this email unless absolutely
                    necessary.

                    NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and
                    are intended solely for the use of the intended recipient. If you have received this email in error, please notify
                    the sender and delete it from your system.  To avoid incurring legal liabilities, you must not distribute or copy




                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/892c09e27c074f97a8c9258c5a8...  11/09/2014


                                                                 248]]></page><page Index="250"><![CDATA[Page 2 of 3



                    the information in this email without the permission of the sender. MPS communication systems are monitored
                    to the extent permitted by law.  Consequently, any email and/or attachments may be read by monitoring staff.
                    Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email.
                    The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents.
                    The security of this email and any attachments cannot be guaranteed. Email messages are routinely scanned
                    but malicious software infection and corruption of content can still occur during transmission over the Internet.
                    Any views or opinions expressed in this communication are solely those of the author and do not necessarily
                    represent those of the Metropolitan Police Service (MPS).

                    Find us at:

                    Facebook: Facebook.com/ metpoliceuk
                    Twitter: @metpoliceuk

                    Your message
                       To: Guy Rob - DoR CCServ
                     Subject: FW: RE: CX52JRZ
                       Sent: Sunday, November 24, 2013 1:32:58 PM (UTC) Dublin, Edinburgh, Lisbon, London

                     was read on Sunday, November 24, 2013 5:01:36 PM (UTC) Dublin, Edinburgh, Lisbon, London.

                    Total Policing is the Met's commitment to be on the streets and in your communities
                    to catch offenders, prevent crime and support victims. We are here for London,
                    working with you to make our capital safer.
                    Consider our environment - please do not print this email unless absolutely
                    necessary.
                    NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and
                    are intended solely for the use of the intended recipient. If you have received this email in error, please notify
                    the sender and delete it from your system.  To avoid incurring legal liabilities, you must not distribute or copy
                    the information in this email without the permission of the sender. MPS communication systems are monitored
                    to the extent permitted by law.  Consequently, any email and/or attachments may be read by monitoring staff.
                    Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email.
                    The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents.
                    The security of this email and any attachments cannot be guaranteed. Email messages are routinely scanned
                    but malicious software infection and corruption of content can still occur during transmission over the Internet.
                    Any views or opinions expressed in this communication are solely those of the author and do not necessarily
                    represent those of the Metropolitan Police Service (MPS).

                    Find us at:
                    Facebook: Facebook.com/ metpoliceuk

                    Twitter: @metpoliceuk



                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 24 November 2013 13:33
                    To: 'charltondocuments@met.police.uk'
                    Subject: FW: RE: CX52JRZ
                    Hello
                    Can anyone please tell me how I can deal with this issue below

                    Many Thanks





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                                                           249]]></page><page Index="251"><![CDATA[Page 3 of 3



                    Simon Cordell


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 17:14
                    To: 'vrescharlton@met.police.uk'
                    Subject: RE: CX52JRZ
                    To Whom It May Concern:

                    I am writing this email after calling the police and being told to contract yourselves about a matter I am trying
                    to sort out.
                    My Van reg CX52 JRZ was impounded to Charlton Car Pound, 8 Bramshot Avenue, London, SE7 7HY
                    on the 14/11/2013 tickets No: 01/ J63181495

                    I have been told by the police when I called them that each vehicle that is impounded you do a
                    check on to list what items are in there.

                    I would like to know how I can go about getting a list if items that was in my van reg CX52 JRZ as I
                    need this list to give it to my insurance company.

                    Or if my insurance company emails you can you give them a list.
                    Many Thanks

                    Simon Cordell














































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                              RE: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ [1] RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 16:50
                    To: 'Martin Jenkin'
                    Subject: RE: [1] RE: Simon Cordell
                    Hello Martin
                    Kelly from KGM has just called and said that they will keep the cover till Monday at 12.00 for us to have time
                    to get information from the police that there was in fact no tools in the van.  Simon has already been on the
                    phone to the police and been told to contract the compound 6the van was taken to as they have to check
                    every vehicle that is taken there, he is at this time on the phone to the compound in order to try and get the
                    information that KGM needs.
                    The Compound it was taken to is
                    Charlton vehicle pound
                    8 Bramshot Avenue,
                    Charlton,
                    London,
                    SE7 7HY
                    Simon


                    From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
                    Sent: 22 November 2013 15:50
                    To: 'Lorraine Cordell'
                    Subject: RE: [1] RE: Simon Cordell

                    Hi Lorraine,

                    Please find responce from your insurers
                    I have listened to the call that took place between the police and my colleague Jessica advising that Mr
                    Simon Cordell was carrying tools in his vehicle so unfortunately we have no other opportunity but to
                    continue with the cancellation of the policy.
                    Unfortunately the policy will cease as of tomorrow as per the letter from KGM.
                    The only way to stop this is to either get the Police officer to contact kgm or to get a signed statement from
                    him before 1700hrs today.

                    Regards

                    Martin

                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 15:15
                    To: martinjenkin@broadsuredirect.com
                    Subject: RE: RE: Simon Cordell

                    Hello Martin
                    I made a mistake on the date that KGM said they were going to close my insurance policy it’s the 23/11/2013
                    so I will need to know today if I will still be insured as from 23/11/2013 until this matter is sorted.


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 22 November 2013 14:24
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: RE: RE: Simon Cordell
                    Hello Martin





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                                                           251]]></page><page Index="253"><![CDATA[Page 2 of 3




                    After the call you made today and talked to myself Miss Lorraine Cordell I am sending over the information
                    you asked for. I do feel also that KMG asking to speak to the police office is in breach of my data protection
                    but I will be willing to write and allow them to do this.  As I said to KMG yesterday on a phone that was made
                    to them when I talked to Kelly Tilley I have not been found guilty at a court of law for not having no insurance
                    and it is for a court of law to find me guilty not a police officer who thinks I done something when I have not.
                    Even if KGM does speak to the police office he will still say what he feels and that is not a fact that I am guilty
                    of anything. To be found guilty it would have to be done in front of a judge.

                    Also Martin as you said on the phone today when you in fact talked to the police on that day not once did they
                    say I had anything in my van that would void my insurance, and in fact I believe at this stage if the police did
                    in fact have proof they would have said to you that my van was full of things which is not the case.
                    I would like to also know if my insurance is going to carry on while this matter is addressed or if it will be
                    closed down on the 27/11/2013 as the letter says that KGM have sent me. And if KMG is going to close down
                    my policy I would like full written conditions of what part of my policy I have broken.
                    As for the letter of complain that will be going to the police Simon still has not fully read over it to make sure
                    there is no errors or anything else that needs adding but it does go into details as to what went on, it is only
                    for use by yourself and  KGM to read only.

                    Also as I said on the phone to you today the police are also telling me that the 3 times that my vehicles were
                    seized and I had to pay for them to be taken out of the compound, I will need to claim this back from my
                    insurance company as they had not done there job and put them on the database so they are at fault not the
                    police.
                    You said to me today that KGM are looking into this as they are on the database and it should show up to the
                    police that I am in fact insured. This has not been the case for me and I have suffered badly due to this and
                    this is the reason I have to carry my insurance policy at all times so when I get pulled over by the police I can
                    show them my documents, as the police say it does not show up as I am insured, this is also the reason the
                    insurance company have had so many calls from the police to asked if I am insured or not since my policy
                    started.

                    Could you please send me proof that the vehicles where on the database so I can put the claim in to the
                    police to get my money back for the times my vehicles were seized.  As at this stage I do not want to have to
                    put a freedom of information act into yourselves or the police to the amount of times that the police have in
                    fact had to call my insurance company to see if I was insured due to the police saying I was not insured..

                    I have always been very happy with Broadsure Direct that is why I have still use them and would like my
                    insurance to carry on under them.



                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 15 November 2013 13:57
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: Simon Cordell
                    Hi Martin
                    Can you let me know by email if I am going to still have insurance as from the 27/11/2013 please, I got a letter
                    saying my insurance will be closed from the 27/11/2013, and I cannot see the reason for this as I have done
                    nothing wrong.
                    Many Thanks
                    Simon Cordell


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 15 November 2013 13:57
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: FW: RE: Simon Cordell





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                                                                 252]]></page><page Index="254"><![CDATA[Page 3 of 3



                    Dear martin

                    After a next call and talking to oily he asked me to send over the receipt of me buying the van please see
                    attached scan. I am waiting for the new logbook to come from DVLA.
                    Simon


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 15 November 2013 13:07
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: RE: Simon Cordell
                    Dear Martin
                    Today the 15/11/13 I made a call to be able to speak to you with regard to what happened yesterday the
                    14/11/2013 with the police. I have talked to Oilly today and he asked me to write this email to you as they are
                    thinking of closing my insurance policy.

                    Yesterday I went for a meeting with the owner of a night club for a future job position the meeting was set for
                    14.00 hours..

                    I drove down for my meeting and got there at around 13.00 hours there were some police at the road side
                    doing stops on cars etc, as I drove pass and pulled over to park by the night club, my friend who was with me
                    got out of the van to get some drinks and food while I waited in the van, as I got to the club early for my
                    meeting.

                    The police that were doing the stops came up to me,  they told me they wanted to do some checks on the van
                    I was sitting in, I asked why and they told me under the road traffic act.
                    I then passed the police my insurance policy for them to go over,  the police officer also asked me why I had
                    stopped there.
                    I explained to him I had a meeting in the night club that we were outside, as it was due to open to the public in
                    1 month time to secure my future position there. While I was there I was also planning on asking if there were
                    any painting jobs, I explained all this to the police officer I was talking to.
                    The police looked inside the van and clearly saw it was empty and that there was also no signs on the van
                    showing it to be a company van. But the police officer was still unhappy. He talked to yourselves as the
                    insurance company on the phone and was told I was not insured, at what point I called you myself as my
                    insurance company as I knew I was insured.  I explained the situation to yourselves to be told I was covered
                    for commuting to work, social and domestic, as well as motor trade, but not for carriage of goods for a
                    company, which did not matter as my van was empty and still is whilst being in the police impound.
                    I am putting in a complaint to the independent complaints commission in regards to the unlawful seizure of my
                    vehicle.

                    Further to this would it please be possible to find out the status of my insurance policy and the reasons as to
                    why I have been told you are in the process of closing my policy.
                    Yours sincerely

                    Mr simon cordell
















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                                                           253]]></page><page Index="255"><![CDATA[Page 1 of 2
                   RE: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ REF_ 00-COSX14MT04-ID_42_ Urgent.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 25 November 2013 17:12
                    To: 'Vicky Beale'
                    Subject: RE: REF: 00-COSX14MT04-ID<42> Urgent
                    Hello Vicky Beale
                    After the call I made to yourself about the email you sent me I will go to the compound in the morning due to
                    the time now I would not get there till very late due to the tariff and by the time I got there
                    I do not believe Kelly Tiller would still be working so I will go in the morning and when I get there I will call
                    Kelly.

                    Many Thanks


                    Simon Cordell



                    From: Vicky Beale [mailto:vickybeale@broadsuredirect.com]
                    Sent: 25 November 2013 16:10
                    To: lorraine32@blueyonder.co.uk
                    Subject: FW: REF: 00-COSX14MT04-ID<42> Urgent
                    I mportance: High



                    Kind Regards,

                    Vicky Beale

                       cid:image001.png@01CC9F89.B2
                       B034D0

                    ! ŕ▓╜■╜ℓĊŉĂĊ╜◘■ 5ś♫ĂŉĊ▓ś■Ċ
                     ⁬
                    Ċ ﮭوﯿ ﻰى يﻵﻰﻰﯾ ﯾ
                     ⁬
                    ź ﮭوﯿ ﻰى يﻵﻰﻰﯿ ﯿ
                    ------------------------------------------
                    Broadsure Direct - Telephone number: 01843 594477 - Fax Number: 01843 594488
                    ------------------------------------------
                    This e-mail transmission is strictly confidential and intended solely for the person or organisation to whom it
                    is addressed. It may contain privileged and confidential information and if you are not the intended
                    recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in
                    error, please reply to the sender as soon as possible and delete the message. Please note that we are able
                    to, and reserve the right to, monitor e-mail communications passing through our network.
                    ------------------------------------------
                    Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.


                    From: Vicky Beale [mailto:vickybeale@broadsuredirect.com]
                    Sent: 25 November 2013 15:53
                    To: 'lorriane32@blueyonder.co.uk'
                    Subject: REF: 00-COSX14MT04-ID<42> Urgent
                    I mportance: High
                    Good Afternoon,






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                                                                 254]]></page><page Index="256"><![CDATA[Page 2 of 2




                    Can you please ask Simon to contact me urgently, as we need him to go to the compound and when he is
                    there to contact Kelly at KGM on 02085301811, if he can’t do this that we need a report form from the
                    compound and  for him to contact 02071613500 and request a subject access request of report.


                    Kind Regards,
                    Vicky Beale


                       cid:image001.png@01CC9F89.B2
                       B034D0
                    ! ŕ▓╜■╜ℓĊŉĂĊ╜◘■ 5ś♫ĂŉĊ▓ś■Ċ
                    Ċ ﮭوﯿ ﻰى يﻵﻰﻰﯾ ﯾ
                     ⁬
                     ⁬
                    ź ﮭوﯿ ﻰى يﻵﻰﻰﯿ ﯿ
                    ------------------------------------------
                    Broadsure Direct - Telephone number: 01843 594477 - Fax Number: 01843 594488
                    ------------------------------------------
                    This e-mail transmission is strictly confidential and intended solely for the person or organisation to whom it
                    is addressed. It may contain privileged and confidential information and if you are not the intended
                    recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in
                    error, please reply to the sender as soon as possible and delete the message. Please note that we are able
                    to, and reserve the right to, monitor e-mail communications passing through our network.
                    ------------------------------------------
                    Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.











































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                                                           255]]></page><page Index="257"><![CDATA[Page 1 of 1
                                  RE: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 26 November 2013 15:46
                    To: 'Martin Jenkin'
                    Subject: RE: Simon Cordell

                    Attachments: Data-Protection-KGM.doc; Kelly-Tiller-KGM.doc
                    Hello Martin,

                    Thank you for the phone call today to tell me I was still insured.



                    Could you please pass on the attached documents to Kelly Tiller at KGM one is a Subject access
                    request under the Data Protection Act 1998.

                    The other letter is just to get Kelly Tiller to confirm by email I am in fact still insured so I have this
                    in writing and also to found out why my van is still not showing up on the database.

                    And also about the logbooks which I am still waiting for them from DVLA I called DVLA today
                    when I got back from the compound and was told it can take 8 weeks for me to get the new
                    logbooks, I will there fore send then right over to you by email as soon as I get them.




                    Many Thanks




                    Simon Cordell







































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                                                                 256]]></page><page Index="258"><![CDATA[Page 1 of 1
                                RE: Application to Reopen - Simon P CORDELL (02TJJ63181495 LAH) 1401009802->Lorraine Cordell_RE_ Simon Cordell-01.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 18 December 2013 13:06
                    To: 'martinjenkin@broadsuredirect.com'
                    Subject: RE: Simon Cordell
                    Hi Martin
                    I have still not had a reply from KGM about the data protection or an email from them to say he is in fact still
                    insured. And on the Mid database the van is still showing as not insured, due to this Simon is not driving the
                    van as he does not want to get pulled again by the police which I don’t think is right as he has in fact paid his
                    insurance to be able to drive it if he needs to can this please be sorted out as he really does not want any
                    more problems with getting pulled over due to it not showing up as insured. I also have called DVLA again
                    about the log book and have been told that they should be with us soon.
                    Many Thanks

                    Lorraine


                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 26 November 2013 15:46
                    To: 'Martin Jenkin'
                    Subject: RE: Simon Cordell
                    Hello Martin,

                    Thank you for the phone call today to tell me I was still insured.



                    Could you please pass on the attached documents to Kelly Tiller at KGM one is a Subject access
                    request under the Data Protection Act 1998.

                    The other letter is just to get Kelly Tiller to confirm by email I am in fact still insured so I have this
                    in writing and also to found out why my van is still not showing up on the database.

                    And also about the logbooks which I am still waiting for them from DVLA I called DVLA today
                    when I got back from the compound and was told it can take 8 weeks for me to get the new
                    logbooks, I will there fore send then right over to you by email as soon as I get them.




                    Many Thanks




                    Simon Cordell



















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                                                           257]]></page><page Index="259"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               08 October 2014 18:24
             To:                                   'gl‐brentmcenq@hmcts.gsi.gov.uk'
             Subject:                          RE: RE: urgent Simon CORDELL 011401596899
             Attachments:                 S Cordell Cert._GE_ 2013‐2014.pdf

             Dear sir or Madam

             I am writing this email due to the reply dated the 01/10/2014 I got in the post on 06/10/2014 about the email I sent to you on the
             12/09/2014 please see below email dated 12/09/2014.


















































             Above is a picture of the reply where you say I have 21 days to file a statutory declaration due to me being unaware of the court
             processing.
             I did not know about this court case. I have been wrongfully convicted and have points on my licence, which should not be there.

             In the email dated the 12/09/2014, I asked for my case to be listed in order that I could do the following

               1.  Application to set aside the conviction
               2.  Re-open the case





                                                                 258]]></page><page Index="260"><![CDATA[The reason for this is due to I have been wrongfully convicted as I did in fact have insurance. As shown in the attached file.

             Please can you list my case in court so I can put the Application to set aside the conviction, Re-open the case that I have been
             wrongfully convicted for.

             This matter is urgent.  I cannot resolve this mater until the case is listed before either a District Judge or Magistrates so I would
             appreciate your cooperation.   This is causing me stress.  Can you please resolve this legal matter by listing the case for an application
             to set aside the conviction?  I can then forward my documents to the relevant prosecuting authority.


             Regards

             Simon Cordell










             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 12 September 2014 15:11
             To: 'gl-brentmcenq@hmcts.gsi.gov.uk'
             Subject: RE: urgent Simon CORDELL 011401596899

             Dear Sir or Madam

             I have tried to call the court on a number of occasions regarding my conviction and sentence for no insurance but the phone just rings
             when I press the number given to ask about this case the telephone number I am calling is 0208 955 0555. I have now found out the
             information to the case but pressing number 7 the lady I spoke to did in fact try and put me to a manager but that also just ring then cut
             me off. So I called back again and asked her if she could give me the information which she did.

              I am making this request to have my case listed in order that I can do the following;:-

               1.  Application to set aside the conviction
               2.  Re-open the case

             My name: Mr Simon Paul Cordell
             DOB: 26/01/1981.
             Address: 109 Burncroft Av
                             Enfield
                             Middlesex
                             EN3 7JQ

             Case No: 011401596899


             Application to set aside the conviction:-

             On 01/01/2014 I was stopped by the police as they did not believe that I held a valid policy of insurance.  Due to this being a holiday my
             insurance company was closed so the police could not check if I was in fact was insured, I was insured and asked the police to check
             there records due to the amount of problems I had had with my insurance not showing on the MID database and being stopped do many
             times they did this and could in fact see many times but still impounded my van reg CX52 JRZ.

             After the holidays I went to the compound and had to again pay for my Van to be taken out of the compound.

             I never received any summons in relation to this matter and I only became aware that the case had been dealt with in my absence when
             I received a letter from the DVLA advising me that I had to send in my driving licence.  I disputed with the DVLA the points but I was





                                                           259]]></page><page Index="261"><![CDATA[given an ultimatum that if I did not send in my licence it would be revoked.

             The offence of no insurance was allegedly committed on 01/01/2014.  I had a valid policy of insurance from 23/02/2013 and this policy
             was valid until 22/02/2014  The company insuring me was KGM, and my broker was Broadsure direct  I am the named policy holder, Mr.
             Simon Cordell and my policy number is MT3574694.

             I have points on my licence which I should not have.  Can you please as a mater of urgency email me back on this matter so that I can
             have a date so that the conviction can be set aside and my case heard in order that I can show the court my insurance and the PLO
             can make the necessary enquiries.

             I would be grateful if you can inform DVLA that this matter and the points that have been added to my licence is being disputed so this
             can be put on hold as I do not see why I should suffer when I have done nothing wrong and I was insured to drive. This is in fact have a
             big effect on my life when I have done nothing wrong and would like this addressed as a mater of urgency.

             This matter is urgent.  I cannot resolve this mater until the case is listed before either a District Judge or Magistrates so I would
             appreciate your cooperation.   This is causing me stress.  Can you now please resolve this legal mater by listing the case for an
             application to set aside the conviction?  I can then forward my documents to the relevant prosecuting authority.

             Please see attached my insurance documents for this offence in fact showing I was in fact insured.

             I await hearing form you in relation to this matter and I thank you in advance for your anticipated co-operation in this matter.

             Yours faithfully

             Simon Cordell


















































                                                                 260]]></page><page Index="262"><![CDATA[RE: RE: urgent Simon CORDELL 011401596899->S Cordell Cert._GE_ 2013-2014.pdf
























































































                                                           261]]></page><page Index="263"><![CDATA[From:                                         Ayi, Anita <Anita.Ayi@financial‐ombudsman.org.uk>
             Sent:                                           20 November 2014 17:30
             To:                                               'lorraine32@blueyonder.co.uk'
             Subject:                                     Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)
             Attachments:                          Cordell CF.rtf

             Dear Ms Cordell

             Mr S Cordell’s complaint about KGM Underwriting Agencies Limited

             Thank you for getting in touch with us. Our consumer leaflet explains our role – so do read through and have a look at how we
             can help: www.financial‐ombudsman.org.uk/publications/consumer‐leaflet.htm

             As you can see, before we can take on a complaint, the business involved must have the chance to put things right.

             what happens next

             I’ve written to the business to let them know about the complaint. They should contact you soon to tell you they are looking
             into what’s happened – and to ask for more details if they need them.

             If you don’t hear from the business within the next few days, you can contact them using the details below – mentioning that
             we have already written to them. They should give you their final response to the complaint – in writing – within eight weeks of
             the date they first received it.

             The business’s final response should summarise the complaint and give you their final say. It should also tell you that you can
             refer the complaint to us if you’re not happy – which you have to do within six months.

             In case you need it, the business’s address is:


              KGM Underwriting Agencies Limited
              KGM House
              George Lane
              London
              E18 1RX
































                                                                 262]]></page><page Index="264"><![CDATA[once you have a final response – or after eight weeks

             If you’re not happy with the business’s final response – or if eight weeks pass and you haven’t received it – then please fill in
             the enclosed complaint form and send it to us.

             Please also send us a copy of the final response and any other information you think is important to the complaint. There’s no
             need to send us any original documents.

             We don’t normally pay the professional fees – in full or in part – of any solicitor, accountant or other paid adviser that a
             consumer might use to bring a complaint to us.

             We won’t take any more action unless you contact us again. If you would like more information about us, please see our
             website – www.financial‐ombudsman.org.uk.


             Yours sincerely

             Anita Ayi
             Consumer Consultant


             Anita Ayi | Consumer Consultant | Tel: 020 3716 9790 | Fax: 020 3716 9791|Financial Ombudsman Service | Exchange Tower,
             London, E14 9SR



             This email is covered by our email disclaimer.
             This email was sent from Financial Ombudsman Service Ltd. Registered in England and Wales. Registered Number: 3725015.
             Registered Office: Exchange Tower, London, E14 9SR, United Kingdom.









































                                                           263]]></page><page Index="265"><![CDATA[reference







                                                 Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)->Cordell CF.rtf
                                                 Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)->Cordell CF.rtf
                                                                                © Financial Ombudsman Service Ltd, June 2014

                                                                             our ref 1635-2175/AA/CD12

                                                                                       complaint form


             Please use this form to tell us about your complaint – so we can see if we’re able to help you.

             If you’re not sure about anything – or have difficulties filling in this form – just phone us on 0300 123 9 123.

                   Please let us know if you have any practical needs   You can download this form off our website
                   where we could help – for example with           (www.financial-ombudsman.org.uk) to complete
                                                                    by hand. Or you can fill it in on screen – then print
                   information in another format (eg large print, Braille   it off and post it back to us.
                   etc) or in a different language.


              first, please give us your details                 … and the details of anyone complaining with you
              first name(s)      Simon
              surname            Cordell                    title Mr                            title
              occupation (if retired,
              previous occupation)
              date of birth      26/01/1981
                                 109 Burncroft Avenue
              address for
              writing to you     Enfield
              (include postcode)   Middlesex
                                 EN3 7JQ



              daytime phone                                            mobile
              home phone                                               email

              if someone is complaining on your behalf (eg a solicitor or relative) please give us their details
              their name         Ms Lorraine  Cordell                  relationship to you Relative
                                 23 Byron Terrace
              address for        Hertford Road
              writing to them
              (include postcode)   London
                                 N9 7DG


              their daytime phone   07961833021                        fax
              their email        lorraine32@blueyonda.co.uk            ref

              if you’re complaining on behalf of a business, charity or trust please fill in these details
                                                                                   number of
              its full official name
                                                                                   employees*







                                                                 264]]></page><page Index="266"><![CDATA[1635-2175/AA/CD12
              if a partnership, the                 its annual turnover, annual income or net asset
              number of partners*                   value (at the time you first complained)*   £
                                *  We may ask you for evidence of this. Please phone us – or look on our website – for information about what
                                types of businesses, charities and trusts can use our service.
              details of the business you think is responsible for your complaint
              their name         KGM Underwriting Agencies Limited
              their address
              (include postcode)






              their phone number


              details of the adviser or business who originally sold the product or service
              you’re complaining about (if different from the name above)
              their name
              their address
              (include postcode)





              their phone number

              the kind of product or service you’re complaining about
              the name and type    Car/Motorcycle Insurance
              of product or service

              any reference number (eg your account and sort code;    Policy No:     Claim No:  Reg No: CX52 JRZ
              hire-agreement or loan number; policy or claim number)    MA57LDY

              please tell us what your complaint is about

              Consumer is unhappy about insurance company because they originally voided his insurance due to not
              having tools in his vehicle. The consumer has continuously been stopped by police due to KGM  not put
              down on the insurance database that he is insured. Consumer has incurred many costs in result of this
              and has also had his licence revoked.

























                                                           265]]></page><page Index="267"><![CDATA[1635-2175/AA/CD12
              If your complaint is about the sale of payment protection insurance (PPI), you will also need to complete a separate questionnaire.
              ▪   You may have done this already – if you have already complained directly to the business you think is responsible.
              ▪   If not, you can download the consumer questionnaire off our website – or phone us for a copy on 0300 123 9 123.


              time limits may apply to your complaint so we need to know these dates   day   month   year


              ▪ When did the advice, service or transaction you’re complaining about take place?

              ▪ When did you first complain to the business you think is responsible?
              ▪
                The business has eight weeks from this date to send you its final written answer – before we can investigate the complaint.

              just a few more questions
              ▪ Has the business you’re complaining about sent you its final written answer?    YES       NO
                Please enclose a copy of the last letter that the business sent you.

              ▪  Has there been any court action relating to your complaint (or is any planned)?   *YES       NO
                * If YES, please enclose copies of relevant paperwork.

              ▪  How do you want the business to put things right for you?




              accessibility and practical needs
              Do you have any practical needs where we could help – by making adjustments like   *YES        NO
              using large print, Braille or a different language?   * If YES, please tell us how we can help you.




              finally, please read and sign this declaration

                   ▪  I’d like the Financial Ombudsman Service to look into my complaint. To the best of my
              “       knowledge, all the information I’ve given you is accurate.
                   ▪  I understand that you usually resolve complaints by phone, letter and email.
                   ▪  I understand that you will need some personal details about me, that you might need to
                      share information I give you – including sensitive or personal information – with the
                      business involved and other relevant organisations, and that you might need to ask them
                      for information that’s relevant to my case.
                   ▪  I understand that you have a duty to publish your ombudsmen’s final decisions on your
                      website – with consumers’ details removed – but that most cases can be resolved before
                      they reach an ombudsman.
                   ▪  I understand that to help you provide the best possible service, you (or a trusted third party)
                      might ask me about my experience. And though you sometimes publish anonymous    ”
                      examples of the cases you look at, you’ll always keep my information confidential.

                    _________________________    __________  __________________________   __________
                    signature                    date         signature                    date


                   ▪   You need to sign, even if someone else is complaining on your behalf. This shows you have given
                      them your permission to complain for you.
                   ▪  For complaints involving accounts or policies held jointly, each person needs to sign.
                   ▪  If you’re signing on behalf of a business, please give your job title.







                                                                 266]]></page><page Index="268"><![CDATA[1635-2175/AA/CD12
                                                            ✓
              post to …                          please tick ✓ to show you have …
              Financial Ombudsman Service           enclosed a copy of the business’s last letter to you.
              Exchange Tower
              London                                enclosed copies of other relevant information.
              E14 9SR                               included everything you want to tell us about your complaint.

              0300 123 9 123 or 0800 023 4567                      fax 020 7964 1001   dx 141280 Isle of Dogs
              calls are recorded for training                       complaint.info@financial-ombudsman.org.uk
              and monitoring purposes                                      www.financial-ombudsman.org.uk

              ▪  We will use the details you give us on this form to see if we can help you with your complaint.
              ▪  We may need more information from you. And there are rules and restrictions that may apply.
              ▪  If we can’t help you, we will give you the chance to query anything you don’t understand or agree with.

































































                                                           267]]></page><page Index="269"><![CDATA[From:                                         Ayi, Anita <Anita.Ayi@financial‐ombudsman.org.uk>
             Sent:                                           21 November 2014 11:30
             To:                                               'Lorraine Cordell'
             Subject:                                     RE: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)
             Attachments:                          Cordell CF.rtf

             Dear Lorraine

             Many thanks for your email.

             I have reattached the complaint form to the email for your perusal.

             If you have any further question please do not hesitate to contact me.

             Kind regards,

             Anita Ayi
             Consumer Consultant

             Anita Ayi | Consumer Consultant | Tel: 020 3716 9790 | Fax: 020 3716 9791|Financial Ombudsman Service | Exchange Tower,
             London, E14 9SR

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 20 November 2014 20:09
             To: Ayi, Anita
             Subject: RE: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)

             Hello

             Thank you for the email to the complaint but I can not see the attached form which my son would need to look over and write anyting
             else that has not been written and sign and send back.

             Could you please attached the form so that this can be done

             Regards

             Lorraine


             From: Ayi, Anita [mailto:Anita.Ayi@financial-ombudsman.org.uk]
             Sent: 20 November 2014 17:30
             To: 'lorraine32@blueyonder.co.uk'
             Subject: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)

             Dear Ms Cordell

             Mr S Cordell’s complaint about KGM Underwriting Agencies Limited

             Thank you for getting in touch with us. Our consumer leaflet explains our role – so do read through and have a look at how we
             can help: www.financial‐ombudsman.org.uk/publications/consumer‐leaflet.htm

             As you can see, before we can take on a complaint, the business involved must have the chance to put things right.

             what happens next

             I’ve written to the business to let them know about the complaint. They should contact you soon to tell you they are looking
             into what’s happened – and to ask for more details if they need them.




                                                                 268]]></page><page Index="270"><![CDATA[If you don’t hear from the business within the next few days, you can contact them using the details below – mentioning that
             we have already written to them. They should give you their final response to the complaint – in writing – within eight weeks of
             the date they first received it.

             The business’s final response should summarise the complaint and give you their final say. It should also tell you that you can
             refer the complaint to us if you’re not happy – which you have to do within six months.

             In case you need it, the business’s address is:


              KGM Underwriting Agencies Limited
              KGM House
              George Lane
              London
              E18 1RX




























































                                                           269]]></page><page Index="271"><![CDATA[once you have a final response – or after eight weeks

             If you’re not happy with the business’s final response – or if eight weeks pass and you haven’t received it – then please fill in
             the enclosed complaint form and send it to us.

             Please also send us a copy of the final response and any other information you think is important to the complaint. There’s no
             need to send us any original documents.

             We don’t normally pay the professional fees – in full or in part – of any solicitor, accountant or other paid adviser that a
             consumer might use to bring a complaint to us.

             We won’t take any more action unless you contact us again. If you would like more information about us, please see our
             website – www.financial‐ombudsman.org.uk.


             Yours sincerely

             Anita Ayi
             Consumer Consultant


             Anita Ayi | Consumer Consultant | Tel: 020 3716 9790 | Fax: 020 3716 9791|Financial Ombudsman Service | Exchange Tower,
             London, E14 9SR



             This email is covered by our email disclaimer.

             This email was sent from Financial Ombudsman Service Ltd. Registered in England and Wales. Registered Number: 3725015.
             Registered Office: Exchange Tower, London, E14 9SR, United Kingdom.



             This email is covered by our email disclaimer.

             This email was sent from Financial Ombudsman Service Ltd. Registered in England and Wales. Registered Number: 3725015.
             Registered Office: Exchange Tower, London, E14 9SR, United Kingdom.































                                                                 270]]></page><page Index="272"><![CDATA[reference







                                              RE: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)->Cordell CF.rtf
                                              RE: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)->Cordell CF.rtf
                                                                                © Financial Ombudsman Service Ltd, June 2014

                                                                             our ref 1635-2175/AA/CD12

                                                                                       complaint form


             Please use this form to tell us about your complaint – so we can see if we’re able to help you.

             If you’re not sure about anything – or have difficulties filling in this form – just phone us on 0300 123 9 123.

                   Please let us know if you have any practical needs   You can download this form off our website
                   where we could help – for example with           (www.financial-ombudsman.org.uk) to complete
                                                                    by hand. Or you can fill it in on screen – then print
                   information in another format (eg large print, Braille   it off and post it back to us.
                   etc) or in a different language.


              first, please give us your details                 … and the details of anyone complaining with you
              first name(s)      Simon
              surname            Cordell                    title Mr                            title
              occupation (if retired,
              previous occupation)
              date of birth      26/01/1981
                                 109 Burncroft Avenue
              address for
              writing to you     Enfield
              (include postcode)   Middlesex
                                 EN3 7JQ



              daytime phone                                            mobile
              home phone                                               email

              if someone is complaining on your behalf (eg a solicitor or relative) please give us their details
              their name         Ms Lorraine  Cordell                  relationship to you Relative
                                 23 Byron Terrace
              address for        Hertford Road
              writing to them
              (include postcode)   London
                                 N9 7DG


              their daytime phone   07961833021                        fax
              their email        lorraine32@blueyonda.co.uk            ref

              if you’re complaining on behalf of a business, charity or trust please fill in these details
                                                                                   number of
              its full official name
                                                                                   employees*







                                                           271]]></page><page Index="273"><![CDATA[1635-2175/AA/CD12
              if a partnership, the                 its annual turnover, annual income or net asset
              number of partners*                   value (at the time you first complained)*   £
                                *  We may ask you for evidence of this. Please phone us – or look on our website – for information about what
                                types of businesses, charities and trusts can use our service.
              details of the business you think is responsible for your complaint
              their name         KGM Underwriting Agencies Limited
              their address
              (include postcode)






              their phone number


              details of the adviser or business who originally sold the product or service
              you’re complaining about (if different from the name above)
              their name
              their address
              (include postcode)





              their phone number

              the kind of product or service you’re complaining about
              the name and type    Car/Motorcycle Insurance
              of product or service

              any reference number (eg your account and sort code;    Policy No:     Claim No:  Reg No: CX52 JRZ
              hire-agreement or loan number; policy or claim number)    MA57LDY

              please tell us what your complaint is about

              Consumer is unhappy about insurance company because they originally voided his insurance due to not
              having tools in his vehicle. The consumer has continuously been stopped by police due to KGM  not put
              down on the insurance database that he is insured. Consumer has incurred many costs in result of this
              and has also had his licence revoked.

























                                                                 272]]></page><page Index="274"><![CDATA[1635-2175/AA/CD12
              If your complaint is about the sale of payment protection insurance (PPI), you will also need to complete a separate questionnaire.
              ▪   You may have done this already – if you have already complained directly to the business you think is responsible.
              ▪   If not, you can download the consumer questionnaire off our website – or phone us for a copy on 0300 123 9 123.


              time limits may apply to your complaint so we need to know these dates   day   month   year


              ▪ When did the advice, service or transaction you’re complaining about take place?

              ▪ When did you first complain to the business you think is responsible?
              ▪
                The business has eight weeks from this date to send you its final written answer – before we can investigate the complaint.

              just a few more questions
              ▪ Has the business you’re complaining about sent you its final written answer?    YES       NO
                Please enclose a copy of the last letter that the business sent you.

              ▪  Has there been any court action relating to your complaint (or is any planned)?   *YES       NO
                * If YES, please enclose copies of relevant paperwork.

              ▪  How do you want the business to put things right for you?




              accessibility and practical needs
              Do you have any practical needs where we could help – by making adjustments like   *YES        NO
              using large print, Braille or a different language?   * If YES, please tell us how we can help you.




              finally, please read and sign this declaration

                   ▪  I’d like the Financial Ombudsman Service to look into my complaint. To the best of my
              “       knowledge, all the information I’ve given you is accurate.
                   ▪  I understand that you usually resolve complaints by phone, letter and email.
                   ▪  I understand that you will need some personal details about me, that you might need to
                      share information I give you – including sensitive or personal information – with the
                      business involved and other relevant organisations, and that you might need to ask them
                      for information that’s relevant to my case.
                   ▪  I understand that you have a duty to publish your ombudsmen’s final decisions on your
                      website – with consumers’ details removed – but that most cases can be resolved before
                      they reach an ombudsman.
                   ▪  I understand that to help you provide the best possible service, you (or a trusted third party)
                      might ask me about my experience. And though you sometimes publish anonymous    ”
                      examples of the cases you look at, you’ll always keep my information confidential.

                    _________________________    __________  __________________________   __________
                    signature                    date         signature                    date


                   ▪   You need to sign, even if someone else is complaining on your behalf. This shows you have given
                      them your permission to complain for you.
                   ▪  For complaints involving accounts or policies held jointly, each person needs to sign.
                   ▪  If you’re signing on behalf of a business, please give your job title.







                                                           273]]></page><page Index="275"><![CDATA[1635-2175/AA/CD12
                                                            ✓
              post to …                          please tick ✓ to show you have …
              Financial Ombudsman Service           enclosed a copy of the business’s last letter to you.
              Exchange Tower
              London                                enclosed copies of other relevant information.
              E14 9SR                               included everything you want to tell us about your complaint.

              0300 123 9 123 or 0800 023 4567                      fax 020 7964 1001   dx 141280 Isle of Dogs
              calls are recorded for training                       complaint.info@financial-ombudsman.org.uk
              and monitoring purposes                                      www.financial-ombudsman.org.uk

              ▪  We will use the details you give us on this form to see if we can help you with your complaint.
              ▪  We may need more information from you. And there are rules and restrictions that may apply.
              ▪  If we can’t help you, we will give you the chance to query anything you don’t understand or agree with.

































































                                                                 274]]></page><page Index="276"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               21 November 2014 14:12
             To:                                   'gl‐bromleymcenq@hmcts.gsi.gov.uk'
             Subject:                          RE: Simon Cordell
             Attachments:                 011402647845‐Court‐Case.pdf

             To Whom It May Concern:

             I am writing this email due to a letter from the court that my son Simon Cordell DOB 26/01/2014 had a case on the 06/11/2014 in
             Bromley Magistrates Court

             It says on the letter it was for a case of no insurance the case number is 011402647845

             The problem is we did not know he was due to come to court on this date we have had no summons and my son is insured he always
             has insurance and would not drive without it.

             There has been a number of issues with his insurance and this is due to it not showing up on the MID database. There has been a
             number of Seizers to his vehicles for no insurance when he was in fact insured.

             Could you please send me details of what date this offence of no insurance happened? This way I can send the correct insurance policy
             by email. and can work forward to clearing this matter up.

             Regards

             Lorraine Cordell
















































                                                           275]]></page><page Index="277"><![CDATA[RE: Simon Cordell->011402647845-Court-Case.pdf
























































































                                                                 276]]></page><page Index="278"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               27 November 2014 12:49
             To:                                   'sandra.leslie@hmcts.gsi.gov.uk'
             Subject:                          FW: Simon Cordell
             Attachments:                 si‐insurance‐19‐05‐2014.pdf

             Dear Miss S E Leslie

             Thank you for the reply to my email, I did in fact speak to someone at the court yesterday Mr Mark Dredge as I explained my son was
             due in court yesterday on a next matter of no insurance when he was insured. After speaking to that court they told me to ask the CPS
             dealing with that case to deal with the other 2 matters of no insurance which my son never got a summons for.

             Mark Dredge told me the case at Bromley was in fact a date of 20/05/2014 so I attended court with my son yesterday with my sons
             insurance papers for that date.

             I did ask the CPS yesterday to deal with these other 2 matters but she said she could not and I would have to contract the court which I
             had told her I had already done.

             Please see attached file of my sons insurance.

             You can contact me on 07961 833021.

             Regards

             Miss Lorraine Cordell

             From: Leslie, Sandra [mailto:sandra.leslie@hmcts.gsi.gov.uk] On Behalf Of GL-BROMLEYMCENQ
             Sent: 27 November 2014 12:01
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell

             Morning Miss Cordell

             Thank you for your email,Please could you email me your mobile number to discuss this matter further.

             Regards
             Miss S E Leslie
             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 November 2014 14:12
             To: GL-BROMLEYMCENQ
             Subject: RE: Simon Cordell

             To Whom It May Concern:

             I am writing this email due to a letter from the court that my son Simon Cordell DOB 26/01/2014 had a case on the 06/11/2014 in
             Bromley Magistrates Court

             It says on the letter it was for a case of no insurance the case number is 011402647845

             The problem is we did not know he was due to come to court on this date we have had no summons and my son is insured he always
             has insurance and would not drive without it.

             There has been a number of issues with his insurance and this is due to it not showing up on the MID database. There has been a
             number of Seizers to his vehicles for no insurance when he was in fact insured.

             Could you please send me details of what date this offence of no insurance happened? This way I can send the correct insurance policy
             by email. and can work forward to clearing this matter up.





                                                           277]]></page><page Index="279"><![CDATA[Regards

             Lorraine Cordell




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                                                                 278]]></page><page Index="280"><![CDATA[FW: Simon Cordell->si-insurance-19-05-2014.pdf
























































































                                                           279]]></page><page Index="281"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               27 November 2014 12:44
             To:                                   'GL‐BROMLEYMCENQ'
             Subject:                          RE: Simon Cordell
             Attachments:                 si‐insurance‐19‐05‐2014.pdf

             Dear Miss S E Leslie

             Thank you for the reply to my email, I did in fact speak to someone at the court yesterday Mr Mark Dredge as I explained my son was
             due in court yesterday on a next matter of no insurance when he was insured. After speaking to that court they told me to ask the CPS
             dealing with that case to deal with the other 2 matters of no insurance which my son never got a summons for.

             Mark Dredge told me the case at Bromley was in fact a date of 20/05/2014 so I attended court with my son yesterday with my sons
             insurance papers for that date.

             I did ask the CPS yesterday to deal with these other 2 matters but she said she could not and I would have to contract the court which I
             had told her I had already done.

             Please see attached file of my sons insurance.

             You can contact me on 07961 833021.

             Regards

             Miss Lorraine Cordell

             From: Leslie, Sandra [mailto:sandra.leslie@hmcts.gsi.gov.uk] On Behalf Of GL-BROMLEYMCENQ
             Sent: 27 November 2014 12:01
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell

             Morning Miss Cordell

             Thank you for your email,Please could you email me your mobile number to discuss this matter further.

             Regards
             Miss S E Leslie
             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 November 2014 14:12
             To: GL-BROMLEYMCENQ
             Subject: RE: Simon Cordell

             To Whom It May Concern:

             I am writing this email due to a letter from the court that my son Simon Cordell DOB 26/01/2014 had a case on the 06/11/2014 in
             Bromley Magistrates Court

             It says on the letter it was for a case of no insurance the case number is 011402647845

             The problem is we did not know he was due to come to court on this date we have had no summons and my son is insured he always
             has insurance and would not drive without it.

             There has been a number of issues with his insurance and this is due to it not showing up on the MID database. There has been a
             number of Seizers to his vehicles for no insurance when he was in fact insured.

             Could you please send me details of what date this offence of no insurance happened? This way I can send the correct insurance policy
             by email. and can work forward to clearing this matter up.





                                                                 280]]></page><page Index="282"><![CDATA[Regards

             Lorraine Cordell




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                                                           281]]></page><page Index="283"><![CDATA[RE: Simon Cordell->si-insurance-19-05-2014.pdf
























































































                                                                 282]]></page><page Index="284"><![CDATA[From:                              Dredge, Mark <Mark.Dredge@hmcts.gsi.gov.uk> on behalf of GL‐BROMLEYMCENQ <gl‐
                                 bromleymcenq@hmcts.gsi.gov.uk>
             Sent:                               04 December 2014 15:34
             To:                                   'lorraine32@blueyonder.co.uk'
             Subject:                          FW: Simon Cordell
             Attachments:                 si‐insurance‐19‐05‐2014.pdf

             Dear Miss Leslie,

             Please be informed that I the Statutory Declaration was granted and will be heard 18/12/2014

             Kind Regards

             Mark Dredge
             Customer Services
             SE Group Bexley-Bromley-Greenwich Magistrates' Courts
             1 London Road
             Bromley
             BR1 1RA
             0208 437 3500 Gold Fax 0870 324 0223
             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 27 November 2014 12:44
             To: GL-BROMLEYMCENQ
             Subject: RE: Simon Cordell

             Dear Miss S E Leslie

             Thank you for the reply to my email, I did in fact speak to someone at the court yesterday Mr Mark Dredge as I explained my son was
             due in court yesterday on a next matter of no insurance when he was insured. After speaking to that court they told me to ask the CPS
             dealing with that case to deal with the other 2 matters of no insurance which my son never got a summons for.

             Mark Dredge told me the case at Bromley was in fact a date of 20/05/2014 so I attended court with my son yesterday with my sons
             insurance papers for that date.

             I did ask the CPS yesterday to deal with these other 2 matters but she said she could not and I would have to contract the court which I
             had told her I had already done.

             Please see attached file of my sons insurance.

             You can contact me on 07961 833021.

             Regards

             Miss Lorraine Cordell


             From: Leslie, Sandra [mailto:sandra.leslie@hmcts.gsi.gov.uk] On Behalf Of GL-BROMLEYMCENQ
             Sent: 27 November 2014 12:01
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell

             Morning Miss Cordell

             Thank you for your email,Please could you email me your mobile number to discuss this matter further.

             Regards
             Miss S E Leslie






                                                           283]]></page><page Index="285"><![CDATA[From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 November 2014 14:12
             To: GL-BROMLEYMCENQ
             Subject: RE: Simon Cordell
             To Whom It May Concern:

             I am writing this email due to a letter from the court that my son Simon Cordell DOB 26/01/2014 had a case on the 06/11/2014 in
             Bromley Magistrates Court

             It says on the letter it was for a case of no insurance the case number is 011402647845

             The problem is we did not know he was due to come to court on this date we have had no summons and my son is insured he always
             has insurance and would not drive without it.

             There has been a number of issues with his insurance and this is due to it not showing up on the MID database. There has been a
             number of Seizers to his vehicles for no insurance when he was in fact insured.

             Could you please send me details of what date this offence of no insurance happened? This way I can send the correct insurance policy
             by email. and can work forward to clearing this matter up.

             Regards

             Lorraine Cordell



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                                                           285]]></page><page Index="287"><![CDATA[FW: Simon Cordell->si-insurance-19-05-2014.pdf
























































































                                                                 286]]></page><page Index="288"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               21 January 2015 22:53
             To:                                   'Andrew.Austin@canopius.com'
             Cc:                                   'complaints@lloyds.com'
             Subject:                          FW: MT3574694
             Attachments:                 S Cordell Cert._KGM_ 2013‐2014_Colour.pdf; Information we need.pdf

             Dear Andrew

             Please see attached Insurance, which will show you full details of his insurance policy and dates covered.

             Yes, we do want full discloser so this mater can be sorted out by the court and I can send the information over to the CPS for the
             case of the 14/11/2013 where the police officer told KGM I had tools in my van to void my insurance. Kelly Tiller from the trade
             section and Jessica know fully what went on and it was Jessica that took the phone call from the police officer. After this I believe
             Kelly Tiller took over dealing with my policy and she was the one that had the say to cancel my policy and she was the one that
             believed the police until I went to the police compound and spoke to the manager there where he spoke to Kelly Tiller. If I had not
             done this Kelly Tiller would have cancelled my policy of insurance and I have all the emails to prove this.

             After Kelly Tiller found out I was not liying about having no tools in my van the insurance policy was kept in place, I did ask Kelly
             Tiller on more then once to send me the information and put data requests in which was not replied to. Now I have been found
             guilty when Kelly Tiller knows the truth that there was not tools and the police officer lied to KGM on the phone call.

             I am the one that has suffered over all this not just on this case but all the times I have been taken to court for no insurance over the
             year my policy run with KGM due to it not showing on the MID database.

             You should have all the emails already from Broadsure Direct and many was sent by them to KGM as I was told KGM could not
             talk to me and I had to deal with Broadsure Direct about my policy Masrtin Jenkins from Broadsure Direct should also have
             copies of all emails as I do.

             I have spoken to DVLA today and asked for the data of how many times points was put on my licence due to not getting
             summons from police and then dealing with cases I new nothing about and then I had to get he cases reopened, I have to write
             them a letter and they will send the data I have asked for in the post.

                                                                     st
             I do have a lot of letters which I will sort out scan and send over. But the 1  part I want to deal with is the court case I was found
             guilty at and have put an appeal in that is the most important to me right now.

             We can deal with everything else once I get all the data scanned as there is really a lot and it was all due to KGM not sorting out
             why my insurance was not showing on the MID database. The seizers alone have left me out of pocket by around £1700.00. That
             is without all the days I have not been able to work due to my driving licence being messed up and showing points for no
             insurance. All the time going back and forward to the compound to collect my vehicles, and everything else I have had to deal with
             the courts when in fact I had done nothing wrong.

             I have tried to deal with this for months and months without going to the ombudsman and KGM has taken no notice, it has taken
             me to go to the ombudsman for KGM to take any notice and I don’t feel anyone would be happy with the this sort of service from
             KGM let alone any company doing this and causing someone so much suffering.

             It was one of the police in the end at the compound who in the end worked out why it was not showing up on the MID and that
             was because there had been a space put within my Reg Numbers. It was that bad two police compounds new me and said each
             time not again.





                                                           287]]></page><page Index="289"><![CDATA[As you can see, I am not very happy about all of this but I do not think anyone would be when they paid for there insurance and
             had done nothing wrong to suffer all this.

             Therefore could you please get the information I need to send to the CPS, I have written what was needed from Nov 2014 and
             way before this, and it still has not been sent and I have this hanging over my head. I did not just get points on my licence I got
             disqualified from driving for 6 months due to repeat offending of no insurance please tell me why when I have paid for my
             insurance from KGM? The reason it has not been enforced is due to me putting an appeal in.

             You can contact my mother on 0208 245 7454 or 07961 833021


             Regards

             Simon Cordell

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 16:13
             To: 'Lorraine Cordell'
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             Dear Mr Cordell,

             I have detailed the process for requesting information under the subject access request and if you wish to proceed with this
             please confirm.

             In the meantime I am keen to assist you if I can in confirming when cover was in force.

             Please can you confirm if there is a contact number I can call you or your Mother on and a time that is acceptable so that I can
             try and help resolve this particular issue for you.

             I look forward to hearing from you with this information.

             Regards,

             Andrew Austin
             Deputy Underwriting Operations Manager | KGM Motor Insurance
             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 1806 | M 07469 147743 |  www.kgminsurance.co.uk | www.canopius.com

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 13:22
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             Dear Andrew

             I will forward this to you within a few days I will ask the police compound to do a full print out as to all the tickets as I believe there is a few missing.

             I do have around 6 of the tickets here when the vehicles were sized I also do have court letters, and letters from DVLA, which I will forward over to
             you once I have scanned then in so please give me a few days and I will get back to you with this information as there is a lot of data..

             The main one at this time I am worried about is the case where the vehicle was sized due to the police lying and me being found guilty at court you



                                                                 288]]></page><page Index="290"><![CDATA[The main one at this time I am worried about is the case where the vehicle was sized due to the police lying and me being found guilty at court you
             did have an email  on the 30 November 2014 about what was needed and I do have the court letter showing I was found guilty and about the
             appeal.

             This data should have been given under the Subject access request under the Data Protection Act 1998 I put in, so was wondering
             what you can do about this and if you will need a new Subject access request under the Data Protection Act 1998 I have already
                             th
             sent 3 in so to do a 4  I do not feel I should need to do.

             KGM have in fact not followed the protocol for the Subject access request under the Data Protection Act 1998 which has been
             put in 3 times already to KGM, I will be addressing this with the Information Commissioner’s Office as I do not see any reason
             you would have to stop the information I have asked for under this act to prove I was not in fact guilty of no insurance.

             And now say to deal with this you need information from me. I can understand you want the information for the complaint that has
             been put in, but not the information I asked for to show I was in fact I was insured for an appeal that is ongoing. And in fact would
             not have been ongoing if the Subject access request under the Data Protection Act 1998 as I would not have been found guilty.

             I would like the data sent to the court as soon as possible in regards to this so they can look at the facts and see if fact I was
             insured so there should be no need for the appeal to go ahead with more of my time wasted going to court.

             Regards

             Simon Cordell

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 11:54
             To: 'Lorraine Cordell'
             Subject: RE: MT3574694

             Dear Mr Cordell

             Thank you for your email.

             My letter dated 22/12/14 requests the following documentary evidence from you

             With regards to any losses that may have been incurred as a result of the above, I confirm as detailed in my
             previous letter, I require the following:-

                     1.  Confirmation of the points you raised to the Financial Ombudsman when you verbally submitted your
                        complaint and the outcome you are looking to achieve.
                     2.  Full details of the losses that you have incurred as a direct result of your complaint and full documentary evidence
                        supporting this.
                     3.  Confirmation of dates of any convictions or costs imposed directly as a result of your  complaint, including full
                        documentary evidence supporting this.

             Once I receive all of the above I will be happy to consider this further.

             With regards to your subject  access request. My letter of the 9/12/14 advised the following:-

             Following our initial investigations we note that you submitted a subject access request to your Broker.  Should you
             wish to proceed with this, please can you formally request this in writing to our Data Protection Officer at the
             address detailed at the foot of the letter including a cheque payable to KGM Insurance for the sum of £10.00.
             Alternatively, you may wish to wait until our full investigations have been finalised.




                                                           289]]></page><page Index="291"><![CDATA[Alternatively, you may wish to wait until our full investigations have been finalised.

             Can you please confirm how you wish to proceed with that request.

             Should you not be in receipt of any of the letters I refer to above, please advise me and I will ensure copies are
             sent to you immediately.

             I await your reply


             Andrew Austin
             Deputy Underwriting Operations Manager | KGM Motor Insurance
             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 11:31
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             To Whom It May Concern:

             I am writing due to the complaint I put in. I have forwarded emails to Broadsure Direct and spoken to Broadsure Direct who took
             the policy of insurance out policy no: MT3574694

             I have been asking for information from KGM since 2013 and have heard nothing back.

             When the policy was taken out there was some reason it did not show up on the MID database Broadsure Direct and KGM was
             aware of this.

             Due to this fact I had my vehicles were sized a number of times I believe 8 or 9 times in all, where I had to pay the costs to get my
             vehicles out the compound each time. In the week when I was pulled by police it was not so bad as the insurance company was
             opened so when I showed the police my policy they could call the insurance company.

             The seizers happened mostly at the weekend mostly due to the insurance company being closed and the police could not talk to
             anyone even when I had my policy on me at all times to prove I did in fact have insurance.

             I made many calls to the police, Broadsure Direct, KGM and the people who run the MID database but the issue did not go away
             and my vehicles still did not show up on the MID database.

             There was also a time in Nov 2013 when my van was sized this was due to KGM telling the police I was not insured due to the
             police telling KGM that I had tools in my van. Which was a lie by the police as I did not have anything in my van. Kelly Tiller from
             the trade section was dealing with this and a few days later I got a letter from KGM saying they was going to cancel my policy. As
             you can understand I was very upset over this as I had done nothing wrong.

             At this times lots of calls was both made to KMG and Broadsure to stop the cancelation of my insurance policy, I spoke to Kelly
             Tiller many times but she believed the police and I had no say in the matter. The police was off duty so I could not speak to them
             and Kelly Tiller was saying unless I could prove I did not have any tools in my van then the insurance policy would be cancelled
             which was very unfair as I had done nothing wrong I new I never had any tools.

             But I also asked Kelly Tiller did the police tell her what tools was meant to be in my van, to which she said no. KGM was not even
             aware I had mechanics trade on my policy so if my mechanics tools had been in my van at the time my insurance would still have



                                                                 290]]></page><page Index="292"><![CDATA[aware I had mechanics trade on my policy so if my mechanics tools had been in my van at the time my insurance would still have
             been cancelled which to me what was the point in having insurance?

             I then spoke to a wonderful operator at the police when I called told her what had gone on and was told by her to go to the police
             compound as when any vehicles are taken there they have to do a full list of items that are in the vehicles as they are in fact legible
             if something goes missing. Over that weekend I sent emails to the compound and forwarded them to Broadsure as my insurance
             was due to be cancelled on the Monday. On Monday I got an email from Broadsure direct asking me to go to the compound as
             Kelly Tiller had no luck getting a reply from them also, and once there to call Kelly Tiller due to the time on the Monday I got the
             email it would have been to late to go the compound and get a call to Kelly Tiller as she would have ended work for that day so I
             sent an email saying I would be going there early the next morning.

             I went the next day and asked to speak to the manger of the compound who in fact looked up my van and said nothing was in
             there, there was not tools I called Kelly Tiller and the manager of the compound spoke to her and confirmed there was nothing in
             the van when it was taken there by police and that I had put thing in the van when I had taken it out of the compound.

             At this point Kelly tiller believed me and said the policy would not be cancelled. But on my way back from the compound driving
             my phone ring and I stopped to pick it up and it was Broadsure direct saying my policy had in fact been cancelled I was very upset
             at this and told them what had happened, I was asked to hold on they was called KGM back and would call me right back. I
             waited till Broadsure direct called me back and confirmed my insurance policy had not been cancelled then drove home.


             From this point I have been asking for all information and putting data protection acts in which have not been dealt with and I have
             heard nothing from KGM.

             I have been back and forward to court due to no insurance and in fact 4 cases I did not get any summons so was in fact found
             guilty as I did not know it was even going to court.

             I have had points put on my driving licence for no reason and had to go back and forward to court many times when this should
             not have been the case.

             Then the case come up for the seizer when the police said I had tools in my van I went to court with all my documents but due to
             not having the information I had asked for from KGM many times about that case I was found guilty. I am very upset about the
             whole policy with KGM. I have put an appeal in and this case will be going to crown court I have again asked for information and
             again heard nothing. These matters need to be addressed as I am suffering due to all of this.

             Martin Jenkins at Broadsure Direct knows everything that has gone on as he was my main contact.

                                                                                           st
             I also have all the emails the last one that I will enclose again, which I have heard nothing about and the 1  Subject access request
             under the Data Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the Subject access request under the Data
             Protection Act 1998 about time times and asked Martin Jenkins to look into why I had heard nothing about more then once.

             Once I get the appeal date for crown court I will ask the court to summons the people at KGM to deal with this matter as they
             know I was insurance and did nothing wrong and the police lied. All I have asked for is the data so there will be no need to
             summons people this way I can send the section 9 witness statements over to the crown and the other information and this case
             should be dropped against me.

             It just seemed that KGM does not want to do anything and give me the information I need to prove in fact I was insurance and the
             police lied to KGM to in fact make it that I was not insurance.

             There is a lot more I could say about the insurance I had with KGM but this insurance policy was my worse nightmare. It has




                                                           291]]></page><page Index="293"><![CDATA[messed my clean driving licence up and in fact got to the point I could not drive so could not work. Due to the fact, KGM could
             not send me the information over that was needed to prove I did have insurance.

             If you need o can send over all the emails that has been sent back and forward to Broadsure who sent them to KGM.

             I have lost a lot of money, and time due to this insurance policy I have had to pay for my vehicles to be taken out of the police
             compound around 8 to 9 times at a cost of £180.00 to £200.00 a time. All the lost of work due to having to take time to go to the
             police compound, and all the times I have had to go to court for no insurance when in fact I had insurance. And points put on my
             driving licence to the fact I could not drive, this has all been costs to myself.

             My Mother Lorraine Cordell has also written many of the emails and is fine with dealing with this issue.


             Regards

             Simon Cordell





















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                                                                 292]]></page><page Index="294"><![CDATA[KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

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                                                           293]]></page><page Index="295"><![CDATA[FW: MT3574694->S Cordell Cert._KGM_ 2013-2014_Colour.pdf
























































































                                                                 294]]></page><page Index="296"><![CDATA[Page 1 of 3
                                                                                    FW: MT3574694->Information we need.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 30 November 2014 14:47
                    To: 'Martin Jenkin'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents
                    Hi Martin
                    Thank you for getting back to me about this matter, and for you contacting KGM and getting this addressed,
                    please see the below information that will be needed. We will also still need the section 9 witness statement
                    from you.
                    The below section is what will be needed from KGM.
                    Section 9 witness statement from:

                        Jessica about the call that she took, from the police officer who called KGM after Simon
                         Cordell was stopped on the 14/11/2013. This statement will include what was said on the
                         phone call by the police officer and what Jessica said to the police officer this would also
                         include what sort of tools the police officer said there was in the van. Any other information as
                         to the date of the 14/11/2013 and after this date as to any dealing Jessica had with the stop on
                         the 14/11/2013.
                        Copy of all phone recordings between the police officer, and Jessica on the date of
                         14/11/2013.
                        All phone recordings of any calls that were made, to KGM from Simon Cordell or Lorraine
                         Cordell to try to stop his insurance policy being cancelled and to address the stop that was
                         made on the 14/11/2013.

                        The phone recording of when Kelly Tiller had asked Simon Cordell to go to the police
                         compound, and get someone from the compound to call Kelly Tiller about the list of tools that
                         was meant to have been in the van when the police stopped Mr |Simon Cordell on the
                         14/11/2013. I believe Simon Cordell went to the police compound on the 26/11/2013 and this
                         is where the manager of the compound and Simon Cordell spoke to called Kelly Tiller and
                         confirmed there was in fact no tools in the van.

                        Copies of all emails that were sent from KGM to Broadsure and Broadsure to KGM with
                         regard to the police stop of Simon Cordell on the 14/11/2013. This would include all emails of
                         dates after the 14/11/2014 when Simon Cordell was trying to stop his insurance policy from
                         being cancelled and was trying to address this matter of what the police had said about there
                         being tools in his Van which was why the insurance policy was going to be cancelled.

                    Section 9 witness statement from:

                        Kelly Tiller as to any dealing she had with the police stop on Simon Cordell on the
                         14/11/2013. This would include all dealing with Broadsure about this matter and any calls that
                         was made to her by Simon Cordell and Lorraine Cordell, and any calls Kelly Tiller made
                         about this matter about the cancellation of the policy and the stop by the police on the
                         14/11/2014 until this issue was addressed.
                        This would also include all details of the call that was made by the police compound to Kelly
                         Tiller on the 26/11/2013 to prove there were no tools in the van. Which in turn stopped the
                         cancelation of the insurance policy as I believe the reason for the cancellation was due to Kelly
                         Tiller saying he had voided his insurance due to there being tools in the van.

                        Full details as to why the insurance policy was going to be cancelled and what Mr Simon
                         Cordell was meant to have done wrong which would have in fact made his insurance policy
                         void.






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                                                           295]]></page><page Index="297"><![CDATA[Page 2 of 3



                        Full details as to why in the end the insurance policy was not cancelled and the reasons for not
                         cancelling which was due to Mr Simon Cordell going to the police compound and the police
                         compound confirming to Kelly Tiller over the phone there was in fact no tools in the van.

                        The reason why until Jan 2014 that Mr Simon Cordell's insurance did not show up on the MID
                         database.

                        Confirmation Simon Cordell did have insurance to drive on the 14/11/2014 and did not void
                         his insurance in any way.

                        Why Kelly Tiller did not deal with all the data protection requests that had been submitted to
                         KGM, under the data protection act 1998 subject access request, as if this had been done
                         Simon Cordell would not be in the court system for this case.


                    Regards


                    Lorraine



                    From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
                    Sent: 28 November 2014 14:36
                    To: 'Lorraine Cordell'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents

                    Lorraine,

                    I have spoken to the manager at KGM and he has advised Andy Austin is detailing with the case.
                    They have asked for a clear email for me to send to them of your requirements.

                    Please could you email what is required for me to forward on!

                    (unfortunately Kelly is on annual leave at present)


                    Regards


                    Martin Jenkin
                    DDI 01843 598744
                       cid:image001.png@01CC9FAC.C5
                       567270


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                                                           297]]></page><page Index="299"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               21 January 2015 22:51
             To:                                   'Austin, Andrew'
             Subject:                          RE: MT3574694
             Attachments:                 S Cordell Cert._KGM_ 2013‐2014_Colour.pdf; Information we need.pdf

             Dear Andrew

             Please see attached Insurance, which will show you full details of his insurance policy and dates covered.

             Yes, we do want full discloser so this mater can be sorted out by the court and I can send the information over to the CPS for the
             case of the 14/11/2013 where the police officer told KGM I had tools in my van to void my insurance. Kelly Tiller from the trade
             section and Jessica know fully what went on and it was Jessica that took the phone call from the police officer. After this I believe
             Kelly Tiller took over dealing with my policy and she was the one that had the say to cancel my policy and she was the one that
             believed the police until I went to the police compound and spoke to the manager there where he spoke to Kelly Tiller. If I had not
             done this Kelly Tiller would have cancelled my policy of insurance and I have all the emails to prove this.

             After Kelly Tiller found out I was not liying about having no tools in my van the insurance policy was kept in place, I did ask Kelly
             Tiller on more then once to send me the information and put data requests in which was not replied to. Now I have been found
             guilty when Kelly Tiller knows the truth that there was not tools and the police officer lied to KGM on the phone call.

             I am the one that has suffered over all this not just on this case but all the times I have been taken to court for no insurance over the
             year my policy run with KGM due to it not showing on the MID database.

             You should have all the emails already from Broadsure Direct and many was sent by them to KGM as I was told KGM could not
             talk to me and I had to deal with Broadsure Direct about my policy Masrtin Jenkins from Broadsure Direct should also have
             copies of all emails as I do.

             I have spoken to DVLA today and asked for the data of how many times points was put on my licence due to not getting
             summons from police and then dealing with cases I new nothing about and then I had to get he cases reopened, I have to write
             them a letter and they will send the data I have asked for in the post.

                                                                     st
             I do have a lot of letters which I will sort out scan and send over. But the 1  part I want to deal with is the court case I was found
             guilty at and have put an appeal in that is the most important to me right now.

             We can deal with everything else once I get all the data scanned as there is really a lot and it was all due to KGM not sorting out
             why my insurance was not showing on the MID database. The seizers alone have left me out of pocket by around £1700.00. That
             is without all the days I have not been able to work due to my driving licence being messed up and showing points for no
             insurance. All the time going back and forward to the compound to collect my vehicles, and everything else I have had to deal with
             the courts when in fact I had done nothing wrong.

             I have tried to deal with this for months and months without going to the ombudsman and KGM has taken no notice, it has taken
             me to go to the ombudsman for KGM to take any notice and I don’t feel anyone would be happy with the this sort of service from
             KGM let alone any company doing this and causing someone so much suffering.

             It was one of the police in the end at the compound who in the end worked out why it was not showing up on the MID and that
             was because there had been a space put within my Reg Numbers. It was that bad two police compounds new me and said each
             time not again.






                                                                 298]]></page><page Index="300"><![CDATA[As you can see, I am not very happy about all of this but I do not think anyone would be when they paid for there insurance and
             had done nothing wrong to suffer all this.

             Therefore could you please get the information I need to send to the CPS, I have written what was needed from Nov 2014 and
             way before this, and it still has not been sent and I have this hanging over my head. I did not just get points on my licence I got
             disqualified from driving for 6 months due to repeat offending of no insurance please tell me why when I have paid for my
             insurance from KGM? The reason it has not been enforced is due to me putting an appeal in.

             You can contact my mother on 0208 245 7454 or 07961 833021


             Regards

             Simon Cordell


             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 16:13
             To: 'Lorraine Cordell'
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             Dear Mr Cordell,

             I have detailed the process for requesting information under the subject access request and if you wish to proceed with this
             please confirm.

             In the meantime I am keen to assist you if I can in confirming when cover was in force.

             Please can you confirm if there is a contact number I can call you or your Mother on and a time that is acceptable so that I can
             try and help resolve this particular issue for you.

             I look forward to hearing from you with this information.

             Regards,

             Andrew Austin
             Deputy Underwriting Operations Manager | KGM Motor Insurance
             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 1806 | M 07469 147743 |  www.kgminsurance.co.uk | www.canopius.com

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 13:22
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             Dear Andrew

             I will forward this to you within a few days I will ask the police compound to do a full print out as to all the tickets as I believe there is a few missing.

             I do have around 6 of the tickets here when the vehicles were sized I also do have court letters, and letters from DVLA, which I will forward over to
             you once I have scanned then in so please give me a few days and I will get back to you with this information as there is a lot of data..

             The main one at this time I am worried about is the case where the vehicle was sized due to the police lying and me being found guilty at court you




                                                           299]]></page><page Index="301"><![CDATA[did have an email  on the 30 November 2014 about what was needed and I do have the court letter showing I was found guilty and about the
             appeal.

             This data should have been given under the Subject access request under the Data Protection Act 1998 I put in, so was wondering
             what you can do about this and if you will need a new Subject access request under the Data Protection Act 1998 I have already
                             th
             sent 3 in so to do a 4  I do not feel I should need to do.

             KGM have in fact not followed the protocol for the Subject access request under the Data Protection Act 1998 which has been
             put in 3 times already to KGM, I will be addressing this with the Information Commissioner’s Office as I do not see any reason
             you would have to stop the information I have asked for under this act to prove I was not in fact guilty of no insurance.

             And now say to deal with this you need information from me. I can understand you want the information for the complaint that has
             been put in, but not the information I asked for to show I was in fact I was insured for an appeal that is ongoing. And in fact would
             not have been ongoing if the Subject access request under the Data Protection Act 1998 as I would not have been found guilty.

             I would like the data sent to the court as soon as possible in regards to this so they can look at the facts and see if fact I was
             insured so there should be no need for the appeal to go ahead with more of my time wasted going to court.

             Regards

             Simon Cordell


             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 11:54
             To: 'Lorraine Cordell'
             Subject: RE: MT3574694

             Dear Mr Cordell

             Thank you for your email.

             My letter dated 22/12/14 requests the following documentary evidence from you

             With regards to any losses that may have been incurred as a result of the above, I confirm as detailed in my
             previous letter, I require the following:-

                     1.  Confirmation of the points you raised to the Financial Ombudsman when you verbally submitted your
                        complaint and the outcome you are looking to achieve.
                     2.  Full details of the losses that you have incurred as a direct result of your complaint and full documentary evidence
                        supporting this.
                     3.  Confirmation of dates of any convictions or costs imposed directly as a result of your  complaint, including full
                        documentary evidence supporting this.

             Once I receive all of the above I will be happy to consider this further.

             With regards to your subject  access request. My letter of the 9/12/14 advised the following:-

             Following our initial investigations we note that you submitted a subject access request to your Broker.  Should you
             wish to proceed with this, please can you formally request this in writing to our Data Protection Officer at the
             address detailed at the foot of the letter including a cheque payable to KGM Insurance for the sum of £10.00.
             Alternatively, you may wish to wait until our full investigations have been finalised.




                                                                 300]]></page><page Index="302"><![CDATA[Can you please confirm how you wish to proceed with that request.

             Should you not be in receipt of any of the letters I refer to above, please advise me and I will ensure copies are
             sent to you immediately.

             I await your reply


             Andrew Austin
             Deputy Underwriting Operations Manager | KGM Motor Insurance
             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 11:31
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             To Whom It May Concern:

             I am writing due to the complaint I put in. I have forwarded emails to Broadsure Direct and spoken to Broadsure Direct who took
             the policy of insurance out policy no: MT3574694

             I have been asking for information from KGM since 2013 and have heard nothing back.

             When the policy was taken out there was some reason it did not show up on the MID database Broadsure Direct and KGM was
             aware of this.

             Due to this fact I had my vehicles were sized a number of times I believe 8 or 9 times in all, where I had to pay the costs to get my
             vehicles out the compound each time. In the week when I was pulled by police it was not so bad as the insurance company was
             opened so when I showed the police my policy they could call the insurance company.

             The seizers happened mostly at the weekend mostly due to the insurance company being closed and the police could not talk to
             anyone even when I had my policy on me at all times to prove I did in fact have insurance.

             I made many calls to the police, Broadsure Direct, KGM and the people who run the MID database but the issue did not go away
             and my vehicles still did not show up on the MID database.

             There was also a time in Nov 2013 when my van was sized this was due to KGM telling the police I was not insured due to the
             police telling KGM that I had tools in my van. Which was a lie by the police as I did not have anything in my van. Kelly Tiller from
             the trade section was dealing with this and a few days later I got a letter from KGM saying they was going to cancel my policy. As
             you can understand I was very upset over this as I had done nothing wrong.

             At this times lots of calls was both made to KMG and Broadsure to stop the cancelation of my insurance policy, I spoke to Kelly
             Tiller many times but she believed the police and I had no say in the matter. The police was off duty so I could not speak to them
             and Kelly Tiller was saying unless I could prove I did not have any tools in my van then the insurance policy would be cancelled
             which was very unfair as I had done nothing wrong I new I never had any tools.

             But I also asked Kelly Tiller did the police tell her what tools was meant to be in my van, to which she said no. KGM was not even
             aware I had mechanics trade on my policy so if my mechanics tools had been in my van at the time my insurance would still have





                                                           301]]></page><page Index="303"><![CDATA[been cancelled which to me what was the point in having insurance?

             I then spoke to a wonderful operator at the police when I called told her what had gone on and was told by her to go to the police
             compound as when any vehicles are taken there they have to do a full list of items that are in the vehicles as they are in fact legible
             if something goes missing. Over that weekend I sent emails to the compound and forwarded them to Broadsure as my insurance
             was due to be cancelled on the Monday. On Monday I got an email from Broadsure direct asking me to go to the compound as
             Kelly Tiller had no luck getting a reply from them also, and once there to call Kelly Tiller due to the time on the Monday I got the
             email it would have been to late to go the compound and get a call to Kelly Tiller as she would have ended work for that day so I
             sent an email saying I would be going there early the next morning.

             I went the next day and asked to speak to the manger of the compound who in fact looked up my van and said nothing was in
             there, there was not tools I called Kelly Tiller and the manager of the compound spoke to her and confirmed there was nothing in
             the van when it was taken there by police and that I had put thing in the van when I had taken it out of the compound.

             At this point Kelly tiller believed me and said the policy would not be cancelled. But on my way back from the compound driving
             my phone ring and I stopped to pick it up and it was Broadsure direct saying my policy had in fact been cancelled I was very upset
             at this and told them what had happened, I was asked to hold on they was called KGM back and would call me right back. I
             waited till Broadsure direct called me back and confirmed my insurance policy had not been cancelled then drove home.


             From this point I have been asking for all information and putting data protection acts in which have not been dealt with and I have
             heard nothing from KGM.

             I have been back and forward to court due to no insurance and in fact 4 cases I did not get any summons so was in fact found
             guilty as I did not know it was even going to court.

             I have had points put on my driving licence for no reason and had to go back and forward to court many times when this should
             not have been the case.

             Then the case come up for the seizer when the police said I had tools in my van I went to court with all my documents but due to
             not having the information I had asked for from KGM many times about that case I was found guilty. I am very upset about the
             whole policy with KGM. I have put an appeal in and this case will be going to crown court I have again asked for information and
             again heard nothing. These matters need to be addressed as I am suffering due to all of this.

             Martin Jenkins at Broadsure Direct knows everything that has gone on as he was my main contact.

                                                                                           st
             I also have all the emails the last one that I will enclose again, which I have heard nothing about and the 1  Subject access request
             under the Data Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the Subject access request under the Data
             Protection Act 1998 about time times and asked Martin Jenkins to look into why I had heard nothing about more then once.

             Once I get the appeal date for crown court I will ask the court to summons the people at KGM to deal with this matter as they
             know I was insurance and did nothing wrong and the police lied. All I have asked for is the data so there will be no need to
             summons people this way I can send the section 9 witness statements over to the crown and the other information and this case
             should be dropped against me.

             It just seemed that KGM does not want to do anything and give me the information I need to prove in fact I was insurance and the
             police lied to KGM to in fact make it that I was not insurance.

             There is a lot more I could say about the insurance I had with KGM but this insurance policy was my worse nightmare. It has
             messed my clean driving licence up and in fact got to the point I could not drive so could not work. Due to the fact, KGM could




                                                                 302]]></page><page Index="304"><![CDATA[not send me the information over that was needed to prove I did have insurance.

             If you need o can send over all the emails that has been sent back and forward to Broadsure who sent them to KGM.

             I have lost a lot of money, and time due to this insurance policy I have had to pay for my vehicles to be taken out of the police
             compound around 8 to 9 times at a cost of £180.00 to £200.00 a time. All the lost of work due to having to take time to go to the
             police compound, and all the times I have had to go to court for no insurance when in fact I had insurance. And points put on my
             driving licence to the fact I could not drive, this has all been costs to myself.

             My Mother Lorraine Cordell has also written many of the emails and is fine with dealing with this issue.


             Regards

             Simon Cordell






















             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
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             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales




                                                           303]]></page><page Index="305"><![CDATA[Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

























































                                                                 304]]></page><page Index="306"><![CDATA[RE: MT3574694->S Cordell Cert._KGM_ 2013-2014_Colour.pdf
























































































                                                           305]]></page><page Index="307"><![CDATA[Page 1 of 3
                                                                                    RE: MT3574694->Information we need.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 30 November 2014 14:47
                    To: 'Martin Jenkin'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents
                    Hi Martin
                    Thank you for getting back to me about this matter, and for you contacting KGM and getting this addressed,
                    please see the below information that will be needed. We will also still need the section 9 witness statement
                    from you.
                    The below section is what will be needed from KGM.
                    Section 9 witness statement from:

                        Jessica about the call that she took, from the police officer who called KGM after Simon
                         Cordell was stopped on the 14/11/2013. This statement will include what was said on the
                         phone call by the police officer and what Jessica said to the police officer this would also
                         include what sort of tools the police officer said there was in the van. Any other information as
                         to the date of the 14/11/2013 and after this date as to any dealing Jessica had with the stop on
                         the 14/11/2013.
                        Copy of all phone recordings between the police officer, and Jessica on the date of
                         14/11/2013.
                        All phone recordings of any calls that were made, to KGM from Simon Cordell or Lorraine
                         Cordell to try to stop his insurance policy being cancelled and to address the stop that was
                         made on the 14/11/2013.

                        The phone recording of when Kelly Tiller had asked Simon Cordell to go to the police
                         compound, and get someone from the compound to call Kelly Tiller about the list of tools that
                         was meant to have been in the van when the police stopped Mr |Simon Cordell on the
                         14/11/2013. I believe Simon Cordell went to the police compound on the 26/11/2013 and this
                         is where the manager of the compound and Simon Cordell spoke to called Kelly Tiller and
                         confirmed there was in fact no tools in the van.

                        Copies of all emails that were sent from KGM to Broadsure and Broadsure to KGM with
                         regard to the police stop of Simon Cordell on the 14/11/2013. This would include all emails of
                         dates after the 14/11/2014 when Simon Cordell was trying to stop his insurance policy from
                         being cancelled and was trying to address this matter of what the police had said about there
                         being tools in his Van which was why the insurance policy was going to be cancelled.

                    Section 9 witness statement from:

                        Kelly Tiller as to any dealing she had with the police stop on Simon Cordell on the
                         14/11/2013. This would include all dealing with Broadsure about this matter and any calls that
                         was made to her by Simon Cordell and Lorraine Cordell, and any calls Kelly Tiller made
                         about this matter about the cancellation of the policy and the stop by the police on the
                         14/11/2014 until this issue was addressed.
                        This would also include all details of the call that was made by the police compound to Kelly
                         Tiller on the 26/11/2013 to prove there were no tools in the van. Which in turn stopped the
                         cancelation of the insurance policy as I believe the reason for the cancellation was due to Kelly
                         Tiller saying he had voided his insurance due to there being tools in the van.

                        Full details as to why the insurance policy was going to be cancelled and what Mr Simon
                         Cordell was meant to have done wrong which would have in fact made his insurance policy
                         void.






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                        Full details as to why in the end the insurance policy was not cancelled and the reasons for not
                         cancelling which was due to Mr Simon Cordell going to the police compound and the police
                         compound confirming to Kelly Tiller over the phone there was in fact no tools in the van.

                        The reason why until Jan 2014 that Mr Simon Cordell's insurance did not show up on the MID
                         database.

                        Confirmation Simon Cordell did have insurance to drive on the 14/11/2014 and did not void
                         his insurance in any way.

                        Why Kelly Tiller did not deal with all the data protection requests that had been submitted to
                         KGM, under the data protection act 1998 subject access request, as if this had been done
                         Simon Cordell would not be in the court system for this case.


                    Regards


                    Lorraine



                    From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
                    Sent: 28 November 2014 14:36
                    To: 'Lorraine Cordell'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents

                    Lorraine,

                    I have spoken to the manager at KGM and he has advised Andy Austin is detailing with the case.
                    They have asked for a clear email for me to send to them of your requirements.

                    Please could you email what is required for me to forward on!

                    (unfortunately Kelly is on annual leave at present)


                    Regards


                    Martin Jenkin
                    DDI 01843 598744
                       cid:image001.png@01CC9FAC.C5
                       567270


                    Ċ ﮭوﯿ ﻰى يﻵﻰﻰﯾ ﯾ
                     ⁬
                    ź ﮭوﯿ ﻰى يﻵﻰﻰﯿ ﯿ
                     ⁬
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                    Broadsure Direct - Telephone number: 01843 594477 - Fax Number: 01843 594488
                    ------------------------------------------
                    This e-mail transmission is strictly confidential and intended solely for the person or organisation to whom it
                    is addressed. It may contain privileged and confidential information and if you are not the intended
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                    error, please reply to the sender as soon as possible and delete the message. Please note that we are able
                    to, and reserve the right to, monitor e-mail communications passing through our network.
                    ------------------------------------------
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                                                                 308]]></page><page Index="310"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               21 January 2015 11:31
             To:                                   'andrew.austin@canopius.com'
             Cc:                                   'complaints@lloyds.com'
             Subject:                          RE: MT3574694
             Attachments:                 RE_ REF_ 00‐COSX14MT07‐ID_80_ OpenAttach Documents.pdf; RE_ Simon Cordell.pdf; Data‐
                                 Protection‐KGM.doc; Kelly‐Tiller‐KGM.doc

             To Whom It May Concern:

             I am writing due to the complaint I put in. I have forwarded emails to Broadsure Direct and spoken to Broadsure Direct who took
             the policy of insurance out policy no: MT3574694

             I have been asking for information from KGM since 2013 and have heard nothing back.

             When the policy was taken out there was some reason it did not show up on the MID database Broadsure Direct and KGM was
             aware of this.

             Due to this fact I had my vehicles were sized a number of times I believe 8 or 9 times in all, where I had to pay the costs to get my
             vehicles out the compound each time. In the week when I was pulled by police it was not so bad as the insurance company was
             opened so when I showed the police my policy they could call the insurance company.

             The seizers happened mostly at the weekend mostly due to the insurance company being closed and the police could not talk to
             anyone even when I had my policy on me at all times to prove I did in fact have insurance.

             I made many calls to the police, Broadsure Direct, KGM and the people who run the MID database but the issue did not go away
             and my vehicles still did not show up on the MID database.

             There was also a time in Nov 2013 when my van was sized this was due to KGM telling the police I was not insured due to the
             police telling KGM that I had tools in my van. Which was a lie by the police as I did not have anything in my van. Kelly Tiller from
             the trade section was dealing with this and a few days later I got a letter from KGM saying they was going to cancel my policy. As
             you can understand I was very upset over this as I had done nothing wrong.

             At this times lots of calls was both made to KMG and Broadsure to stop the cancelation of my insurance policy, I spoke to Kelly
             Tiller many times but she believed the police and I had no say in the matter. The police was off duty so I could not speak to them
             and Kelly Tiller was saying unless I could prove I did not have any tools in my van then the insurance policy would be cancelled
             which was very unfair as I had done nothing wrong I new I never had any tools.

             But I also asked Kelly Tiller did the police tell her what tools was meant to be in my van, to which she said no. KGM was not even
             aware I had mechanics trade on my policy so if my mechanics tools had been in my van at the time my insurance would still have
             been cancelled which to me what was the point in having insurance?

             I then spoke to a wonderful operator at the police when I called told her what had gone on and was told by her to go to the police
             compound as when any vehicles are taken there they have to do a full list of items that are in the vehicles as they are in fact legible
             if something goes missing. Over that weekend I sent emails to the compound and forwarded them to Broadsure as my insurance
             was due to be cancelled on the Monday. On Monday I got an email from Broadsure direct asking me to go to the compound as
             Kelly Tiller had no luck getting a reply from them also, and once there to call Kelly Tiller due to the time on the Monday I got the
             email it would have been to late to go the compound and get a call to Kelly Tiller as she would have ended work for that day so I
             sent an email saying I would be going there early the next morning.





                                                           309]]></page><page Index="311"><![CDATA[I went the next day and asked to speak to the manger of the compound who in fact looked up my van and said nothing was in
             there, there was not tools I called Kelly Tiller and the manager of the compound spoke to her and confirmed there was nothing in
             the van when it was taken there by police and that I had put thing in the van when I had taken it out of the compound.

             At this point Kelly tiller believed me and said the policy would not be cancelled. But on my way back from the compound driving
             my phone ring and I stopped to pick it up and it was Broadsure direct saying my policy had in fact been cancelled I was very upset
             at this and told them what had happened, I was asked to hold on they was called KGM back and would call me right back. I
             waited till Broadsure direct called me back and confirmed my insurance policy had not been cancelled then drove home.


             From this point I have been asking for all information and putting data protection acts in which have not been dealt with and I have
             heard nothing from KGM.

             I have been back and forward to court due to no insurance and in fact 4 cases I did not get any summons so was in fact found
             guilty as I did not know it was even going to court.

             I have had points put on my driving licence for no reason and had to go back and forward to court many times when this should
             not have been the case.

             Then the case come up for the seizer when the police said I had tools in my van I went to court with all my documents but due to
             not having the information I had asked for from KGM many times about that case I was found guilty. I am very upset about the
             whole policy with KGM. I have put an appeal in and this case will be going to crown court I have again asked for information and
             again heard nothing. These matters need to be addressed as I am suffering due to all of this.

             Martin Jenkins at Broadsure Direct knows everything that has gone on as he was my main contact.

                                                                                           st
             I also have all the emails the last one that I will enclose again, which I have heard nothing about and the 1  Subject access request
             under the Data Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the Subject access request under the Data
             Protection Act 1998 about time times and asked Martin Jenkins to look into why I had heard nothing about more then once.

             Once I get the appeal date for crown court I will ask the court to summons the people at KGM to deal with this matter as they
             know I was insurance and did nothing wrong and the police lied. All I have asked for is the data so there will be no need to
             summons people this way I can send the section 9 witness statements over to the crown and the other information and this case
             should be dropped against me.

             It just seemed that KGM does not want to do anything and give me the information I need to prove in fact I was insurance and the
             police lied to KGM to in fact make it that I was not insurance.

             There is a lot more I could say about the insurance I had with KGM but this insurance policy was my worse nightmare. It has
             messed my clean driving licence up and in fact got to the point I could not drive so could not work. Due to the fact, KGM could
             not send me the information over that was needed to prove I did have insurance.

             If you need o can send over all the emails that has been sent back and forward to Broadsure who sent them to KGM.

             I have lost a lot of money, and time due to this insurance policy I have had to pay for my vehicles to be taken out of the police
             compound around 8 to 9 times at a cost of £180.00 to £200.00 a time. All the lost of work due to having to take time to go to the
             police compound, and all the times I have had to go to court for no insurance when in fact I had insurance. And points put on my
             driving licence to the fact I could not drive, this has all been costs to myself.

             My Mother Lorraine Cordell has also written many of the emails and is fine with dealing with this issue.




                                                                 310]]></page><page Index="312"><![CDATA[Regards

             Simon Cordell
































































                                                           311]]></page><page Index="313"><![CDATA[Page 1 of 3
                                                            RE: MT3574694->RE_ REF_ 00-COSX14MT07-ID_80_ OpenAttach Documents.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 30 November 2014 14:47
                    To: 'Martin Jenkin'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents
                    Hi Martin
                    Thank you for getting back to me about this matter, and for you contacting KGM and getting this addressed,
                    please see the below information that will be needed. We will also still need the section 9 witness statement
                    from you.
                    The below section is what will be needed from KGM.
                    Section 9 witness statement from:

                        Jessica about the call that she took, from the police officer who called KGM after Simon
                         Cordell was stopped on the 14/11/2013. This statement will include what was said on the
                         phone call by the police officer and what Jessica said to the police officer this would also
                         include what sort of tools the police officer said there was in the van. Any other information as
                         to the date of the 14/11/2013 and after this date as to any dealing Jessica had with the stop on
                         the 14/11/2013.
                        Copy of all phone recordings between the police officer, and Jessica on the date of
                         14/11/2013.
                        All phone recordings of any calls that were made, to KGM from Simon Cordell or Lorraine
                         Cordell to try to stop his insurance policy being cancelled and to address the stop that was
                         made on the 14/11/2013.

                        The phone recording of when Kelly Tiller had asked Simon Cordell to go to the police
                         compound, and get someone from the compound to call Kelly Tiller about the list of tools that
                         was meant to have been in the van when the police stopped Mr |Simon Cordell on the
                         14/11/2013. I believe Simon Cordell went to the police compound on the 26/11/2013 and this
                         is where the manager of the compound and Simon Cordell spoke to called Kelly Tiller and
                         confirmed there was in fact no tools in the van.

                        Copies of all emails that were sent from KGM to Broadsure and Broadsure to KGM with
                         regard to the police stop of Simon Cordell on the 14/11/2013. This would include all emails of
                         dates after the 14/11/2014 when Simon Cordell was trying to stop his insurance policy from
                         being cancelled and was trying to address this matter of what the police had said about there
                         being tools in his Van which was why the insurance policy was going to be cancelled.

                    Section 9 witness statement from:

                        Kelly Tiller as to any dealing she had with the police stop on Simon Cordell on the
                         14/11/2013. This would include all dealing with Broadsure about this matter and any calls that
                         was made to her by Simon Cordell and Lorraine Cordell, and any calls Kelly Tiller made
                         about this matter about the cancellation of the policy and the stop by the police on the
                         14/11/2014 until this issue was addressed.
                        This would also include all details of the call that was made by the police compound to Kelly
                         Tiller on the 26/11/2013 to prove there were no tools in the van. Which in turn stopped the
                         cancelation of the insurance policy as I believe the reason for the cancellation was due to Kelly
                         Tiller saying he had voided his insurance due to there being tools in the van.

                        Full details as to why the insurance policy was going to be cancelled and what Mr Simon
                         Cordell was meant to have done wrong which would have in fact made his insurance policy
                         void.






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                                                                  312]]></page><page Index="314"><![CDATA[Page 2 of 3



                        Full details as to why in the end the insurance policy was not cancelled and the reasons for not
                         cancelling which was due to Mr Simon Cordell going to the police compound and the police
                         compound confirming to Kelly Tiller over the phone there was in fact no tools in the van.

                        The reason why until Jan 2014 that Mr Simon Cordell's insurance did not show up on the MID
                         database.

                        Confirmation Simon Cordell did have insurance to drive on the 14/11/2014 and did not void
                         his insurance in any way.

                        Why Kelly Tiller did not deal with all the data protection requests that had been submitted to
                         KGM, under the data protection act 1998 subject access request, as if this had been done
                         Simon Cordell would not be in the court system for this case.


                    Regards


                    Lorraine



                    From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
                    Sent: 28 November 2014 14:36
                    To: 'Lorraine Cordell'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents

                    Lorraine,

                    I have spoken to the manager at KGM and he has advised Andy Austin is detailing with the case.
                    They have asked for a clear email for me to send to them of your requirements.

                    Please could you email what is required for me to forward on!

                    (unfortunately Kelly is on annual leave at present)


                    Regards


                    Martin Jenkin
                    DDI 01843 598744
                       cid:image001.png@01CC9FAC.C5
                       567270


                    Ċ ﮭوﯿ ﻰى يﻵﻰﻰﯾ ﯾ
                     ⁬
                    ź ﮭوﯿ ﻰى يﻵﻰﻰﯿ ﯿ
                     ⁬
                    ------------------------------------------
                    Broadsure Direct - Telephone number: 01843 594477 - Fax Number: 01843 594488
                    ------------------------------------------
                    This e-mail transmission is strictly confidential and intended solely for the person or organisation to whom it
                    is addressed. It may contain privileged and confidential information and if you are not the intended
                    recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in



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                                                           313]]></page><page Index="315"><![CDATA[Page 3 of 3




                    error, please reply to the sender as soon as possible and delete the message. Please note that we are able
                    to, and reserve the right to, monitor e-mail communications passing through our network.
                    ------------------------------------------
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                                                                  314]]></page><page Index="316"><![CDATA[Page 1 of 1
                                                                                     RE: MT3574694->RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 26 November 2013 15:46
                    To: 'Martin Jenkin'
                    Subject: RE: Simon Cordell

                    Attachments: Data-Protection-KGM.doc; Kelly-Tiller-KGM.doc
                    Hello Martin,

                    Thank you for the phone call today to tell me I was still insured.



                    Could you please pass on the attached documents to Kelly Tiller at KGM one is a Subject access
                    request under the Data Protection Act 1998.

                    The other letter is just to get Kelly Tiller to confirm by email I am in fact still insured so I have this
                    in writing and also to found out why my van is still not showing up on the database.

                    And also about the logbooks which I am still waiting for them from DVLA I called DVLA today
                    when I got back from the compound and was told it can take 8 weeks for me to get the new
                    logbooks, I will there fore send then right over to you by email as soon as I get them.




                    Many Thanks




                    Simon Cordell







































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                                                           315]]></page><page Index="317"><![CDATA[RE: MT3574694->Data-Protection-KGM.doc
                                                                                      RE: MT3574694->Data-Protection-KGM.doc




                                                                                                                                   Mr Simon Cordell
                                                                                                                                   109 Burncroft Ave
                                                                                                                                   Enfield
                                                                                                                                   Middlesex
                                                                                                                                   EN3 7JQ
                                                                                                                                   25/11/2013

                       KGM House
                       14 Eastwood Close
                       London
                       E18 1RZ

                       Dear Sir or Madam

                       Subject access request

                       Mr Simon Cordell
                       109 Burncroft Ave
                       Enfield
                       Middlesex
                       EN3 7JQ

                       Please supply the information about me I am entitled to under the Data Protection Act
                       1998 relating to:


                          •  All data to prove that my Vehicles were on the database since my insurance was
                             taken out.

                          •  Phone recording of the 14/11/2013 with the police officer and Jessica advising
                             that Mr Simon Cordell was carrying tools in his vehicle.

                          •  Phone call for 26/11/2013 with Kelly Tiller and the manager of the  Charlton
                             vehicle pound, 8 Bramshot Avenue,  Charlton,  London,  SE7 7HY, saying that
                             there was not tools in the van Reg CX52 JRZ when it was impounded on the
                             14/11/2013.
                          •  And the reason why it still shows as of today’s date 25/11/2013 that my Van Reg
                             CX52 JRZ still shows on the Mid data base as uninsured.

                          •  All phone calls made to Broadsure Direct and KGM since my policy started
                             where the police have had to call to confirm I was in fact insured.

                          •  If there is any data that can not be forwarding to me please state this when
                             forwarding me my data..












                                                                  316]]></page><page Index="318"><![CDATA[If you need any more information from me, or a fee, please let me know as soon as
                       possible.

                       It may be helpful for you to know that a request for information under the Data Protection
                       Act 1998 should be responded to within 40 days.


                       If you do not normally deal with these requests, please pass this letter to your Data
                       Protection Officer. If you need advice on dealing with this request, the Information
                       Commissioner’s Office can assist you and can be contacted on 0303 123 1113 or at
                       www.ico.org.uk/




                       Yours faithfully





                       Mr Simon Cordell
















































                                                           317]]></page><page Index="319"><![CDATA[RE: MT3574694->Kelly-Tiller-KGM.doc
                                                                                         RE: MT3574694->Kelly-Tiller-KGM.doc




                                                                                                                                   Mr Simon Cordell
                                                                                                                                   109 Burncroft Ave
                                                                                                                                   Enfield
                                                                                                                                   Middlesex
                                                                                                                                   EN3 7JQ
                                                                                                                                   25/11/2013

                       KGM House
                       14 Eastwood Close
                       London
                       E18 1RZ

                       Dear Kelly Tiller

                       Would it please be possible to confirm by email that I am in fact still insured so I have
                       this in writing by KGM.

                       Also I have talked to Martin and he has told me that you need the logbook for my
                       Vehicles, I am still waiting for them to come back from DVLA and as soon as I get them
                       back which can take up to 8 weeks I have been told by DVLA on the phone today, I will
                       scan them in and send them over to Martin.

                       Also can you please look into the reason that my Van CX52 JRZ is still showing up on
                       the database as uninsured as of today’s date.

                       My Car MA57 LDY is now showing as insured.



                       Yours faithfully





                       Mr Simon Cordell























                                                                  318]]></page><page Index="320"><![CDATA[From:                              Complaints <complaints@lloyds.com>
             Sent:                               22 January 2015 12:08
             To:                                   'lorraine32@blueyonder.co.uk'
             Subject:                          Notification Case No 8079/2014 ‐ MT3574694
             Attachments:                 S Cordell Cert._KGM_ 2013‐2014_Colour.pdf; Information we need.pdf

             Dear Mr Cordell,

             Thank you for your emails.

             I note that you have been liaising with Canopius in regards to your complaint and from the correspondence we have on file that
             it is your intention to go to court.

             Lloyd’s complaints procedure is to offer policyholders the option for a review by Lloyd’s, should they remain dissatisfied with
             the way in which their complaint has been handled. This is an independent review by a case officer at Lloyd’s. However please
             note once a complaint becomes the subject of a court case Lloyd’s can take no further action and we would have to cease our
             investigation.

             Therefore, please can you confirm whether you are providing these emails for information only or whether you wish Lloyd’s to
             review your case in place of potential court proceedings.

             Kind regards
             Cheryl


             Mrs Cheryl Shannon
             Case Officer
             Complaints
             Lloyd's
             Telephone      +44 (0)1634 39 5693
             www.lloyds.com

              SAVE PAPER - THINK BEFORE YOU PRINT




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 22:53
             To: Andrew.Austin@canopius.com
             Cc: Complaints
             Subject: FW: MT3574694

             Dear Andrew

             Please see attached Insurance, which will show you full details of his insurance policy and dates covered.

             Yes, we do want full discloser so this mater can be sorted out by the court and I can send the information over to the CPS for the
             case of the 14/11/2013 where the police officer told KGM I had tools in my van to void my insurance. Kelly Tiller from the trade
             section and Jessica know fully what went on and it was Jessica that took the phone call from the police officer. After this I believe
             Kelly Tiller took over dealing with my policy and she was the one that had the say to cancel my policy and she was the one that
             believed the police until I went to the police compound and spoke to the manager there where he spoke to Kelly Tiller. If I had not
             done this Kelly Tiller would have cancelled my policy of insurance and I have all the emails to prove this.






                                                           319]]></page><page Index="321"><![CDATA[After Kelly Tiller found out I was not liying about having no tools in my van the insurance policy was kept in place, I did ask Kelly
             Tiller on more then once to send me the information and put data requests in which was not replied to. Now I have been found
             guilty when Kelly Tiller knows the truth that there was not tools and the police officer lied to KGM on the phone call.

             I am the one that has suffered over all this not just on this case but all the times I have been taken to court for no insurance over the
             year my policy run with KGM due to it not showing on the MID database.

             You should have all the emails already from Broadsure Direct and many was sent by them to KGM as I was told KGM could not
             talk to me and I had to deal with Broadsure Direct about my policy Masrtin Jenkins from Broadsure Direct should also have
             copies of all emails as I do.

             I have spoken to DVLA today and asked for the data of how many times points was put on my licence due to not getting
             summons from police and then dealing with cases I new nothing about and then I had to get he cases reopened, I have to write
             them a letter and they will send the data I have asked for in the post.

                                                                     st
             I do have a lot of letters which I will sort out scan and send over. But the 1  part I want to deal with is the court case I was found
             guilty at and have put an appeal in that is the most important to me right now.

             We can deal with everything else once I get all the data scanned as there is really a lot and it was all due to KGM not sorting out
             why my insurance was not showing on the MID database. The seizers alone have left me out of pocket by around £1700.00. That
             is without all the days I have not been able to work due to my driving licence being messed up and showing points for no
             insurance. All the time going back and forward to the compound to collect my vehicles, and everything else I have had to deal with
             the courts when in fact I had done nothing wrong.

             I have tried to deal with this for months and months without going to the ombudsman and KGM has taken no notice, it has taken
             me to go to the ombudsman for KGM to take any notice and I don’t feel anyone would be happy with the this sort of service from
             KGM let alone any company doing this and causing someone so much suffering.

             It was one of the police in the end at the compound who in the end worked out why it was not showing up on the MID and that
             was because there had been a space put within my Reg Numbers. It was that bad two police compounds new me and said each
             time not again.

             As you can see, I am not very happy about all of this but I do not think anyone would be when they paid for there insurance and
             had done nothing wrong to suffer all this.

             Therefore could you please get the information I need to send to the CPS, I have written what was needed from Nov 2014 and
             way before this, and it still has not been sent and I have this hanging over my head. I did not just get points on my licence I got
             disqualified from driving for 6 months due to repeat offending of no insurance please tell me why when I have paid for my
             insurance from KGM? The reason it has not been enforced is due to me putting an appeal in.

             You can contact my mother on 0208 245 7454 or 07961 833021


             Regards

             Simon Cordell


             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 16:13





                                                                 320]]></page><page Index="322"><![CDATA[To: 'Lorraine Cordell'
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             Dear Mr Cordell,

             I have detailed the process for requesting information under the subject access request and if you wish to proceed with this
             please confirm.

             In the meantime I am keen to assist you if I can in confirming when cover was in force.

             Please can you confirm if there is a contact number I can call you or your Mother on and a time that is acceptable so that I can
             try and help resolve this particular issue for you.

             I look forward to hearing from you with this information.

             Regards,

             Andrew Austin
             Deputy Underwriting Operations Manager | KGM Motor Insurance
             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 1806 | M 07469 147743 |  www.kgminsurance.co.uk | www.canopius.com

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 13:22
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             Dear Andrew

             I will forward this to you within a few days I will ask the police compound to do a full print out as to all the tickets as I believe there is a few missing.

             I do have around 6 of the tickets here when the vehicles were sized I also do have court letters, and letters from DVLA, which I will forward over to
             you once I have scanned then in so please give me a few days and I will get back to you with this information as there is a lot of data..

             The main one at this time I am worried about is the case where the vehicle was sized due to the police lying and me being found guilty at court you
             did have an email  on the 30 November 2014 about what was needed and I do have the court letter showing I was found guilty and about the
             appeal.

             This data should have been given under the Subject access request under the Data Protection Act 1998 I put in, so was wondering
             what you can do about this and if you will need a new Subject access request under the Data Protection Act 1998 I have already
                             th
             sent 3 in so to do a 4  I do not feel I should need to do.

             KGM have in fact not followed the protocol for the Subject access request under the Data Protection Act 1998 which has been
             put in 3 times already to KGM, I will be addressing this with the Information Commissioner’s Office as I do not see any reason
             you would have to stop the information I have asked for under this act to prove I was not in fact guilty of no insurance.

             And now say to deal with this you need information from me. I can understand you want the information for the complaint that has
             been put in, but not the information I asked for to show I was in fact I was insured for an appeal that is ongoing. And in fact would
             not have been ongoing if the Subject access request under the Data Protection Act 1998 as I would not have been found guilty.

             I would like the data sent to the court as soon as possible in regards to this so they can look at the facts and see if fact I was
             insured so there should be no need for the appeal to go ahead with more of my time wasted going to court.





                                                           321]]></page><page Index="323"><![CDATA[Regards

             Simon Cordell


             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 11:54
             To: 'Lorraine Cordell'
             Subject: RE: MT3574694

             Dear Mr Cordell

             Thank you for your email.

             My letter dated 22/12/14 requests the following documentary evidence from you

             With regards to any losses that may have been incurred as a result of the above, I confirm as detailed in my
             previous letter, I require the following:-

                     1.  Confirmation of the points you raised to the Financial Ombudsman when you verbally submitted your
                        complaint and the outcome you are looking to achieve.
                     2.  Full details of the losses that you have incurred as a direct result of your complaint and full documentary evidence
                        supporting this.
                     3.  Confirmation of dates of any convictions or costs imposed directly as a result of your  complaint, including full
                        documentary evidence supporting this.

             Once I receive all of the above I will be happy to consider this further.

             With regards to your subject  access request. My letter of the 9/12/14 advised the following:-

             Following our initial investigations we note that you submitted a subject access request to your Broker.  Should you
             wish to proceed with this, please can you formally request this in writing to our Data Protection Officer at the
             address detailed at the foot of the letter including a cheque payable to KGM Insurance for the sum of £10.00.
             Alternatively, you may wish to wait until our full investigations have been finalised.

             Can you please confirm how you wish to proceed with that request.

             Should you not be in receipt of any of the letters I refer to above, please advise me and I will ensure copies are
             sent to you immediately.

             I await your reply


             Andrew Austin
             Deputy Underwriting Operations Manager | KGM Motor Insurance
             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 11:31
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




                                                                 322]]></page><page Index="324"><![CDATA[To Whom It May Concern:

             I am writing due to the complaint I put in. I have forwarded emails to Broadsure Direct and spoken to Broadsure Direct who took
             the policy of insurance out policy no: MT3574694

             I have been asking for information from KGM since 2013 and have heard nothing back.

             When the policy was taken out there was some reason it did not show up on the MID database Broadsure Direct and KGM was
             aware of this.

             Due to this fact I had my vehicles were sized a number of times I believe 8 or 9 times in all, where I had to pay the costs to get my
             vehicles out the compound each time. In the week when I was pulled by police it was not so bad as the insurance company was
             opened so when I showed the police my policy they could call the insurance company.

             The seizers happened mostly at the weekend mostly due to the insurance company being closed and the police could not talk to
             anyone even when I had my policy on me at all times to prove I did in fact have insurance.

             I made many calls to the police, Broadsure Direct, KGM and the people who run the MID database but the issue did not go away
             and my vehicles still did not show up on the MID database.

             There was also a time in Nov 2013 when my van was sized this was due to KGM telling the police I was not insured due to the
             police telling KGM that I had tools in my van. Which was a lie by the police as I did not have anything in my van. Kelly Tiller from
             the trade section was dealing with this and a few days later I got a letter from KGM saying they was going to cancel my policy. As
             you can understand I was very upset over this as I had done nothing wrong.

             At this times lots of calls was both made to KMG and Broadsure to stop the cancelation of my insurance policy, I spoke to Kelly
             Tiller many times but she believed the police and I had no say in the matter. The police was off duty so I could not speak to them
             and Kelly Tiller was saying unless I could prove I did not have any tools in my van then the insurance policy would be cancelled
             which was very unfair as I had done nothing wrong I new I never had any tools.

             But I also asked Kelly Tiller did the police tell her what tools was meant to be in my van, to which she said no. KGM was not even
             aware I had mechanics trade on my policy so if my mechanics tools had been in my van at the time my insurance would still have
             been cancelled which to me what was the point in having insurance?

             I then spoke to a wonderful operator at the police when I called told her what had gone on and was told by her to go to the police
             compound as when any vehicles are taken there they have to do a full list of items that are in the vehicles as they are in fact legible
             if something goes missing. Over that weekend I sent emails to the compound and forwarded them to Broadsure as my insurance
             was due to be cancelled on the Monday. On Monday I got an email from Broadsure direct asking me to go to the compound as
             Kelly Tiller had no luck getting a reply from them also, and once there to call Kelly Tiller due to the time on the Monday I got the
             email it would have been to late to go the compound and get a call to Kelly Tiller as she would have ended work for that day so I
             sent an email saying I would be going there early the next morning.

             I went the next day and asked to speak to the manger of the compound who in fact looked up my van and said nothing was in
             there, there was not tools I called Kelly Tiller and the manager of the compound spoke to her and confirmed there was nothing in
             the van when it was taken there by police and that I had put thing in the van when I had taken it out of the compound.

             At this point Kelly tiller believed me and said the policy would not be cancelled. But on my way back from the compound driving
             my phone ring and I stopped to pick it up and it was Broadsure direct saying my policy had in fact been cancelled I was very upset
             at this and told them what had happened, I was asked to hold on they was called KGM back and would call me right back. I




                                                           323]]></page><page Index="325"><![CDATA[waited till Broadsure direct called me back and confirmed my insurance policy had not been cancelled then drove home.


             From this point I have been asking for all information and putting data protection acts in which have not been dealt with and I have
             heard nothing from KGM.

             I have been back and forward to court due to no insurance and in fact 4 cases I did not get any summons so was in fact found
             guilty as I did not know it was even going to court.

             I have had points put on my driving licence for no reason and had to go back and forward to court many times when this should
             not have been the case.

             Then the case come up for the seizer when the police said I had tools in my van I went to court with all my documents but due to
             not having the information I had asked for from KGM many times about that case I was found guilty. I am very upset about the
             whole policy with KGM. I have put an appeal in and this case will be going to crown court I have again asked for information and
             again heard nothing. These matters need to be addressed as I am suffering due to all of this.

             Martin Jenkins at Broadsure Direct knows everything that has gone on as he was my main contact.

                                                                                           st
             I also have all the emails the last one that I will enclose again, which I have heard nothing about and the 1  Subject access request
             under the Data Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the Subject access request under the Data
             Protection Act 1998 about time times and asked Martin Jenkins to look into why I had heard nothing about more then once.

             Once I get the appeal date for crown court I will ask the court to summons the people at KGM to deal with this matter as they
             know I was insurance and did nothing wrong and the police lied. All I have asked for is the data so there will be no need to
             summons people this way I can send the section 9 witness statements over to the crown and the other information and this case
             should be dropped against me.

             It just seemed that KGM does not want to do anything and give me the information I need to prove in fact I was insurance and the
             police lied to KGM to in fact make it that I was not insurance.

             There is a lot more I could say about the insurance I had with KGM but this insurance policy was my worse nightmare. It has
             messed my clean driving licence up and in fact got to the point I could not drive so could not work. Due to the fact, KGM could
             not send me the information over that was needed to prove I did have insurance.

             If you need o can send over all the emails that has been sent back and forward to Broadsure who sent them to KGM.

             I have lost a lot of money, and time due to this insurance policy I have had to pay for my vehicles to be taken out of the police
             compound around 8 to 9 times at a cost of £180.00 to £200.00 a time. All the lost of work due to having to take time to go to the
             police compound, and all the times I have had to go to court for no insurance when in fact I had insurance. And points put on my
             driving licence to the fact I could not drive, this has all been costs to myself.

             My Mother Lorraine Cordell has also written many of the emails and is fine with dealing with this issue.


             Regards

             Simon Cordell






                                                                 324]]></page><page Index="326"><![CDATA[Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
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             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales


             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
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             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             The information in this E‐Mail and in any attachments is CONFIDENTIAL and may be privileged.




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                                                                 326]]></page><page Index="328"><![CDATA[Notification Case No 8079/2014 - MT3574694->S Cordell Cert._KGM_ 2013-2014_Colour.pdf
























































































                                                           327]]></page><page Index="329"><![CDATA[Page 1 of 3
                                                                   Notification Case No 8079/2014 - MT3574694->Information we need.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 30 November 2014 14:47
                    To: 'Martin Jenkin'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents
                    Hi Martin
                    Thank you for getting back to me about this matter, and for you contacting KGM and getting this addressed,
                    please see the below information that will be needed. We will also still need the section 9 witness statement
                    from you.
                    The below section is what will be needed from KGM.
                    Section 9 witness statement from:

                        Jessica about the call that she took, from the police officer who called KGM after Simon
                         Cordell was stopped on the 14/11/2013. This statement will include what was said on the
                         phone call by the police officer and what Jessica said to the police officer this would also
                         include what sort of tools the police officer said there was in the van. Any other information as
                         to the date of the 14/11/2013 and after this date as to any dealing Jessica had with the stop on
                         the 14/11/2013.
                        Copy of all phone recordings between the police officer, and Jessica on the date of
                         14/11/2013.
                        All phone recordings of any calls that were made, to KGM from Simon Cordell or Lorraine
                         Cordell to try to stop his insurance policy being cancelled and to address the stop that was
                         made on the 14/11/2013.

                        The phone recording of when Kelly Tiller had asked Simon Cordell to go to the police
                         compound, and get someone from the compound to call Kelly Tiller about the list of tools that
                         was meant to have been in the van when the police stopped Mr |Simon Cordell on the
                         14/11/2013. I believe Simon Cordell went to the police compound on the 26/11/2013 and this
                         is where the manager of the compound and Simon Cordell spoke to called Kelly Tiller and
                         confirmed there was in fact no tools in the van.

                        Copies of all emails that were sent from KGM to Broadsure and Broadsure to KGM with
                         regard to the police stop of Simon Cordell on the 14/11/2013. This would include all emails of
                         dates after the 14/11/2014 when Simon Cordell was trying to stop his insurance policy from
                         being cancelled and was trying to address this matter of what the police had said about there
                         being tools in his Van which was why the insurance policy was going to be cancelled.

                    Section 9 witness statement from:

                        Kelly Tiller as to any dealing she had with the police stop on Simon Cordell on the
                         14/11/2013. This would include all dealing with Broadsure about this matter and any calls that
                         was made to her by Simon Cordell and Lorraine Cordell, and any calls Kelly Tiller made
                         about this matter about the cancellation of the policy and the stop by the police on the
                         14/11/2014 until this issue was addressed.
                        This would also include all details of the call that was made by the police compound to Kelly
                         Tiller on the 26/11/2013 to prove there were no tools in the van. Which in turn stopped the
                         cancelation of the insurance policy as I believe the reason for the cancellation was due to Kelly
                         Tiller saying he had voided his insurance due to there being tools in the van.

                        Full details as to why the insurance policy was going to be cancelled and what Mr Simon
                         Cordell was meant to have done wrong which would have in fact made his insurance policy
                         void.






                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3815cbf28add435d9773bab08ca...  21/01/2015


                                                                 328]]></page><page Index="330"><![CDATA[Page 2 of 3



                        Full details as to why in the end the insurance policy was not cancelled and the reasons for not
                         cancelling which was due to Mr Simon Cordell going to the police compound and the police
                         compound confirming to Kelly Tiller over the phone there was in fact no tools in the van.

                        The reason why until Jan 2014 that Mr Simon Cordell's insurance did not show up on the MID
                         database.

                        Confirmation Simon Cordell did have insurance to drive on the 14/11/2014 and did not void
                         his insurance in any way.

                        Why Kelly Tiller did not deal with all the data protection requests that had been submitted to
                         KGM, under the data protection act 1998 subject access request, as if this had been done
                         Simon Cordell would not be in the court system for this case.


                    Regards


                    Lorraine



                    From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
                    Sent: 28 November 2014 14:36
                    To: 'Lorraine Cordell'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents

                    Lorraine,

                    I have spoken to the manager at KGM and he has advised Andy Austin is detailing with the case.
                    They have asked for a clear email for me to send to them of your requirements.

                    Please could you email what is required for me to forward on!

                    (unfortunately Kelly is on annual leave at present)


                    Regards


                    Martin Jenkin
                    DDI 01843 598744
                       cid:image001.png@01CC9FAC.C5
                       567270


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                                                                 330]]></page><page Index="332"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               22 January 2015 15:55
             To:                                   'Andrew.Austin@canopius.com'
             Cc:                                   'complaints@lloyds.com'
             Subject:                          RE: Notification Case No 8079/2014 ‐ MT3574694
             Attachments:                 Information we need.pdf

             Dear Andrew

             Please see the below email from Mrs Cheryl Shannon, Case Officer, Complaints, Lloyd's and my reply.

             I said to her I am willing to give you 7 days to get the information, We have been asking for to clear my son’s name at court.

             Please see attached for information we need.

             Regards

             Lorraine Cordell


             From: Complaints [mailto:complaints@lloyds.com]
             Sent: 22 January 2015 15:04
             To: 'Lorraine Cordell'
             Subject: Notification Case No 8079/2014 - MT3574694

             Dear Mrs Cordell,

             Thank you for your email and for speaking to me this afternoon.

             Just to clarify our conversation, you wish to allow KGM 7 days to supply you with the Subject Access Request and call recordings
             as requested by you.
             You wish to continue to copy us in correspondence for our records only and that we will not escalate your complaint to a Lloyd’s
             review unless you instruct us to.

             Kind regards
             Cheryl


             Mrs Cheryl Shannon
             Case Officer
             Complaints
             Lloyd's
             Telephone      +44 (0)1634 39 5693
             www.lloyds.com

              SAVE PAPER - THINK BEFORE YOU PRINT




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 22 January 2015 14:10
             To: Complaints
             Subject: RE: Notification Case No 8079/2014 - MT3574694

             Dear Mrs Cheryl Shannon





                                                           331]]></page><page Index="333"><![CDATA[Thank you for the email it is not my intention to go to court yet.

             But due to the mess up with my insurance from KGM my driving licence has been very badly damaged and I have suffered due
             to the insurance I had with KGM not showing up on the Police MID database. This in turn made me keep getting pulled by the
             police on the week days it was not so bad as I always had to carry my insurance policy and showed the police and they called
             my insurance company. But at the weekends due to the insurance company being closed the police could not confirm I had
             insurance so my vehicles were sized which in turn I suffered with the cost to take my vehicles out of the police compound and
             wasted my time having to go to the compound when there should have been no need. Also it caused me problems getting
             home after the police sized my vehicles. I am out of pocket of around £1700.00 just for the cost to get my vehicles out of the
             compound this is without everything else that has lead on due to it showing I was not insured.

             I have had to go to a number of court cases just to prove I had insurance and then there have been cases where I have had no
             summons from the police so could not file I was pleading not guilty so they found me guilty when I did not even know there
             was a court case going ahead.

             This has put points on my driving licence and fines and I have been banned from driving. I have had to spend my time to get the
             cases reopened once I new about them also.

             In addition, there was one case when the police lied to my insurance company that I had tools in my van which I did not. Which
             I had to spend more of my time to prove to KGM that in fact there was no tools in my van as my insurance was getting cancelled
             for no good reason. I done this by way of having to go to the police compound as when any vehicle is impounded they have list
             everything that was in the vehicle.  When I got to the police compound I spoke to a manager who confirmed there were no
             tools, and a telephone call was made to Kelly Tiller at KGM and she spoke to the manager and he confirmed to her there was no
             tools when the van was taken into the police compound or when it was removed from the police compound.

             I new this case would go to court as the police office had in fact tried to make my insurance void, so I put in Subject access
             request under the Data Protection Act 1998 to be able to get the information I new I would need. KGM done nothing about this
             I did not get one reply from putting 3 Subject access request under the Data Protection Act 1998 this was going back to Nov
             2013. this case was heard at court and due to not having the information I needed to prove the police office was not telling the
             truth I was found guilty and disqualified from driving for 6 months due to repeat offending of no insurance. I have appealed
             this as I was insured but need the data which KGM hold to prove this, But they will not give me it.  This case is due to go to the
             crown court I have not got a date yet but if I can get the information to the CPS it will not need to go to appeal. I have asked
             KGM again in Nov 2014 for the information and written what would be needed just for this case, and they still have not sent it
             and I being asked for information.

             ATM as it stands KGM have failed to comply with 3 Subject access request under the Data Protection Act 1998, and follow the
             correct protocol for acting on a Subject access request under the Data Protection Act 1998.

             All this is having a huge impact on my life not being able to drive due to points on my driving licence which in fact was clean
             now I have such a mess to sort out just to get all of this sorted when I was in fact insured and had paid for my insurance and
             have done nothing wrong.

             Yes I am very upset over all of this and KGM is not helping I have been asking and asking and getting no where I should not be
             going through this. Yes I do want my money back I have lost but right now I want these court cases to be dealt with and for my
             driving licence to go back to being clean with no points this is the most important part for me but KGM does not seem to
             understand this and this is upsetting me even more, the insurance I took out with KGM has turned into a nightmare and I don’t
             know when this is going to end and they are going to deal with this matter so I can clear my name with DVLA and the courts.

             I am forwarding you all the emails I am sending so you can see what is going on and keep updated. As you can see, I am not
             getting very far with the information I need to clear my name with the courts and DVLA.  If KGM fail to comply with the Subject
             access request under the Data Protection Act 1998 and give me the information I need within 7 days I will be putting it in your
             hands to deal with all of the matters as this has been going on long enough.







                                                                 332]]></page><page Index="334"><![CDATA[Regards

             Simon Cordell


             From: Complaints [mailto:complaints@lloyds.com]
             Sent: 22 January 2015 12:08
             To: 'lorraine32@blueyonder.co.uk'
             Subject: Notification Case No 8079/2014 - MT3574694

             Dear Mr Cordell,

             Thank you for your emails.

             I note that you have been liaising with Canopius in regards to your complaint and from the correspondence we have on file that
             it is your intention to go to court.

             Lloyd’s complaints procedure is to offer policyholders the option for a review by Lloyd’s, should they remain dissatisfied with
             the way in which their complaint has been handled. This is an independent review by a case officer at Lloyd’s. However please
             note once a complaint becomes the subject of a court case Lloyd’s can take no further action and we would have to cease our
             investigation.

             Therefore, please can you confirm whether you are providing these emails for information only or whether you wish Lloyd’s to
             review your case in place of potential court proceedings.

             Kind regards
             Cheryl


             Mrs Cheryl Shannon
             Case Officer
             Complaints
             Lloyd's
             Telephone      +44 (0)1634 39 5693
             www.lloyds.com

              SAVE PAPER - THINK BEFORE YOU PRINT




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 22:53
             To: Andrew.Austin@canopius.com
             Cc: Complaints
             Subject: FW: MT3574694

             Dear Andrew

             Please see attached Insurance, which will show you full details of his insurance policy and dates covered.

             Yes, we do want full discloser so this mater can be sorted out by the court and I can send the information over to the CPS for the
             case of the 14/11/2013 where the police officer told KGM I had tools in my van to void my insurance. Kelly Tiller from the trade
             section and Jessica know fully what went on and it was Jessica that took the phone call from the police officer. After this I believe
             Kelly Tiller took over dealing with my policy and she was the one that had the say to cancel my policy and she was the one that
             believed the police until I went to the police compound and spoke to the manager there where he spoke to Kelly Tiller. If I had not



                                                           333]]></page><page Index="335"><![CDATA[believed the police until I went to the police compound and spoke to the manager there where he spoke to Kelly Tiller. If I had not
             done this Kelly Tiller would have cancelled my policy of insurance and I have all the emails to prove this.

             After Kelly Tiller found out I was not liying about having no tools in my van the insurance policy was kept in place, I did ask Kelly
             Tiller on more then once to send me the information and put data requests in which was not replied to. Now I have been found
             guilty when Kelly Tiller knows the truth that there was not tools and the police officer lied to KGM on the phone call.

             I am the one that has suffered over all this not just on this case but all the times I have been taken to court for no insurance over the
             year my policy run with KGM due to it not showing on the MID database.

             You should have all the emails already from Broadsure Direct and many was sent by them to KGM as I was told KGM could not
             talk to me and I had to deal with Broadsure Direct about my policy Masrtin Jenkins from Broadsure Direct should also have
             copies of all emails as I do.

             I have spoken to DVLA today and asked for the data of how many times points was put on my licence due to not getting
             summons from police and then dealing with cases I new nothing about and then I had to get he cases reopened, I have to write
             them a letter and they will send the data I have asked for in the post.

                                                                     st
             I do have a lot of letters which I will sort out scan and send over. But the 1  part I want to deal with is the court case I was found
             guilty at and have put an appeal in that is the most important to me right now.

             We can deal with everything else once I get all the data scanned as there is really a lot and it was all due to KGM not sorting out
             why my insurance was not showing on the MID database. The seizers alone have left me out of pocket by around £1700.00. That
             is without all the days I have not been able to work due to my driving licence being messed up and showing points for no
             insurance. All the time going back and forward to the compound to collect my vehicles, and everything else I have had to deal with
             the courts when in fact I had done nothing wrong.

             I have tried to deal with this for months and months without going to the ombudsman and KGM has taken no notice, it has taken
             me to go to the ombudsman for KGM to take any notice and I don’t feel anyone would be happy with the this sort of service from
             KGM let alone any company doing this and causing someone so much suffering.

             It was one of the police in the end at the compound who in the end worked out why it was not showing up on the MID and that
             was because there had been a space put within my Reg Numbers. It was that bad two police compounds new me and said each
             time not again.

             As you can see, I am not very happy about all of this but I do not think anyone would be when they paid for there insurance and
             had done nothing wrong to suffer all this.

             Therefore could you please get the information I need to send to the CPS, I have written what was needed from Nov 2014 and
             way before this, and it still has not been sent and I have this hanging over my head. I did not just get points on my licence I got
             disqualified from driving for 6 months due to repeat offending of no insurance please tell me why when I have paid for my
             insurance from KGM? The reason it has not been enforced is due to me putting an appeal in.

             You can contact my mother on 0208 245 7454 or 07961 833021


             Regards

             Simon Cordell





                                                                 334]]></page><page Index="336"><![CDATA[From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 16:13
             To: 'Lorraine Cordell'
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             Dear Mr Cordell,

             I have detailed the process for requesting information under the subject access request and if you wish to proceed with this
             please confirm.

             In the meantime I am keen to assist you if I can in confirming when cover was in force.

             Please can you confirm if there is a contact number I can call you or your Mother on and a time that is acceptable so that I can
             try and help resolve this particular issue for you.

             I look forward to hearing from you with this information.

             Regards,

             Andrew Austin
             Deputy Underwriting Operations Manager | KGM Motor Insurance
             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 1806 | M 07469 147743 |  www.kgminsurance.co.uk | www.canopius.com

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 13:22
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             Dear Andrew

             I will forward this to you within a few days I will ask the police compound to do a full print out as to all the tickets as I believe there is a few missing.

             I do have around 6 of the tickets here when the vehicles were sized I also do have court letters, and letters from DVLA, which I will forward over to
             you once I have scanned then in so please give me a few days and I will get back to you with this information as there is a lot of data..

             The main one at this time I am worried about is the case where the vehicle was sized due to the police lying and me being found guilty at court you
             did have an email  on the 30 November 2014 about what was needed and I do have the court letter showing I was found guilty and about the
             appeal.

             This data should have been given under the Subject access request under the Data Protection Act 1998 I put in, so was wondering
             what you can do about this and if you will need a new Subject access request under the Data Protection Act 1998 I have already
                             th
             sent 3 in so to do a 4  I do not feel I should need to do.

             KGM have in fact not followed the protocol for the Subject access request under the Data Protection Act 1998 which has been
             put in 3 times already to KGM, I will be addressing this with the Information Commissioner’s Office as I do not see any reason
             you would have to stop the information I have asked for under this act to prove I was not in fact guilty of no insurance.

             And now say to deal with this you need information from me. I can understand you want the information for the complaint that has
             been put in, but not the information I asked for to show I was in fact I was insured for an appeal that is ongoing. And in fact would
             not have been ongoing if the Subject access request under the Data Protection Act 1998 as I would not have been found guilty.






                                                           335]]></page><page Index="337"><![CDATA[I would like the data sent to the court as soon as possible in regards to this so they can look at the facts and see if fact I was
             insured so there should be no need for the appeal to go ahead with more of my time wasted going to court.

             Regards

             Simon Cordell


             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 11:54
             To: 'Lorraine Cordell'
             Subject: RE: MT3574694

             Dear Mr Cordell

             Thank you for your email.

             My letter dated 22/12/14 requests the following documentary evidence from you

             With regards to any losses that may have been incurred as a result of the above, I confirm as detailed in my
             previous letter, I require the following:-

                     1.  Confirmation of the points you raised to the Financial Ombudsman when you verbally submitted your
                        complaint and the outcome you are looking to achieve.
                     2.  Full details of the losses that you have incurred as a direct result of your complaint and full documentary evidence
                        supporting this.
                     3.  Confirmation of dates of any convictions or costs imposed directly as a result of your  complaint, including full
                        documentary evidence supporting this.

             Once I receive all of the above I will be happy to consider this further.

             With regards to your subject  access request. My letter of the 9/12/14 advised the following:-

             Following our initial investigations we note that you submitted a subject access request to your Broker.  Should you
             wish to proceed with this, please can you formally request this in writing to our Data Protection Officer at the
             address detailed at the foot of the letter including a cheque payable to KGM Insurance for the sum of £10.00.
             Alternatively, you may wish to wait until our full investigations have been finalised.

             Can you please confirm how you wish to proceed with that request.

             Should you not be in receipt of any of the letters I refer to above, please advise me and I will ensure copies are
             sent to you immediately.

             I await your reply


             Andrew Austin
             Deputy Underwriting Operations Manager | KGM Motor Insurance
             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 11:31
             To: Austin, Andrew




                                                                 336]]></page><page Index="338"><![CDATA[Cc: complaints@lloyds.com
             Subject: RE: MT3574694

             To Whom It May Concern:

             I am writing due to the complaint I put in. I have forwarded emails to Broadsure Direct and spoken to Broadsure Direct who took
             the policy of insurance out policy no: MT3574694

             I have been asking for information from KGM since 2013 and have heard nothing back.

             When the policy was taken out there was some reason it did not show up on the MID database Broadsure Direct and KGM was
             aware of this.

             Due to this fact I had my vehicles were sized a number of times I believe 8 or 9 times in all, where I had to pay the costs to get my
             vehicles out the compound each time. In the week when I was pulled by police it was not so bad as the insurance company was
             opened so when I showed the police my policy they could call the insurance company.

             The seizers happened mostly at the weekend mostly due to the insurance company being closed and the police could not talk to
             anyone even when I had my policy on me at all times to prove I did in fact have insurance.

             I made many calls to the police, Broadsure Direct, KGM and the people who run the MID database but the issue did not go away
             and my vehicles still did not show up on the MID database.

             There was also a time in Nov 2013 when my van was sized this was due to KGM telling the police I was not insured due to the
             police telling KGM that I had tools in my van. Which was a lie by the police as I did not have anything in my van. Kelly Tiller from
             the trade section was dealing with this and a few days later I got a letter from KGM saying they was going to cancel my policy. As
             you can understand I was very upset over this as I had done nothing wrong.

             At this times lots of calls was both made to KMG and Broadsure to stop the cancelation of my insurance policy, I spoke to Kelly
             Tiller many times but she believed the police and I had no say in the matter. The police was off duty so I could not speak to them
             and Kelly Tiller was saying unless I could prove I did not have any tools in my van then the insurance policy would be cancelled
             which was very unfair as I had done nothing wrong I new I never had any tools.

             But I also asked Kelly Tiller did the police tell her what tools was meant to be in my van, to which she said no. KGM was not even
             aware I had mechanics trade on my policy so if my mechanics tools had been in my van at the time my insurance would still have
             been cancelled which to me what was the point in having insurance?

             I then spoke to a wonderful operator at the police when I called told her what had gone on and was told by her to go to the police
             compound as when any vehicles are taken there they have to do a full list of items that are in the vehicles as they are in fact legible
             if something goes missing. Over that weekend I sent emails to the compound and forwarded them to Broadsure as my insurance
             was due to be cancelled on the Monday. On Monday I got an email from Broadsure direct asking me to go to the compound as
             Kelly Tiller had no luck getting a reply from them also, and once there to call Kelly Tiller due to the time on the Monday I got the
             email it would have been to late to go the compound and get a call to Kelly Tiller as she would have ended work for that day so I
             sent an email saying I would be going there early the next morning.

             I went the next day and asked to speak to the manger of the compound who in fact looked up my van and said nothing was in
             there, there was not tools I called Kelly Tiller and the manager of the compound spoke to her and confirmed there was nothing in
             the van when it was taken there by police and that I had put thing in the van when I had taken it out of the compound.

             At this point Kelly tiller believed me and said the policy would not be cancelled. But on my way back from the compound driving
             my phone ring and I stopped to pick it up and it was Broadsure direct saying my policy had in fact been cancelled I was very upset



                                                           337]]></page><page Index="339"><![CDATA[my phone ring and I stopped to pick it up and it was Broadsure direct saying my policy had in fact been cancelled I was very upset
             at this and told them what had happened, I was asked to hold on they was called KGM back and would call me right back. I
             waited till Broadsure direct called me back and confirmed my insurance policy had not been cancelled then drove home.


             From this point I have been asking for all information and putting data protection acts in which have not been dealt with and I have
             heard nothing from KGM.

             I have been back and forward to court due to no insurance and in fact 4 cases I did not get any summons so was in fact found
             guilty as I did not know it was even going to court.

             I have had points put on my driving licence for no reason and had to go back and forward to court many times when this should
             not have been the case.

             Then the case come up for the seizer when the police said I had tools in my van I went to court with all my documents but due to
             not having the information I had asked for from KGM many times about that case I was found guilty. I am very upset about the
             whole policy with KGM. I have put an appeal in and this case will be going to crown court I have again asked for information and
             again heard nothing. These matters need to be addressed as I am suffering due to all of this.

             Martin Jenkins at Broadsure Direct knows everything that has gone on as he was my main contact.

                                                                                           st
             I also have all the emails the last one that I will enclose again, which I have heard nothing about and the 1  Subject access request
             under the Data Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the Subject access request under the Data
             Protection Act 1998 about time times and asked Martin Jenkins to look into why I had heard nothing about more then once.

             Once I get the appeal date for crown court I will ask the court to summons the people at KGM to deal with this matter as they
             know I was insurance and did nothing wrong and the police lied. All I have asked for is the data so there will be no need to
             summons people this way I can send the section 9 witness statements over to the crown and the other information and this case
             should be dropped against me.

             It just seemed that KGM does not want to do anything and give me the information I need to prove in fact I was insurance and the
             police lied to KGM to in fact make it that I was not insurance.

             There is a lot more I could say about the insurance I had with KGM but this insurance policy was my worse nightmare. It has
             messed my clean driving licence up and in fact got to the point I could not drive so could not work. Due to the fact, KGM could
             not send me the information over that was needed to prove I did have insurance.

             If you need o can send over all the emails that has been sent back and forward to Broadsure who sent them to KGM.

             I have lost a lot of money, and time due to this insurance policy I have had to pay for my vehicles to be taken out of the police
             compound around 8 to 9 times at a cost of £180.00 to £200.00 a time. All the lost of work due to having to take time to go to the
             police compound, and all the times I have had to go to court for no insurance when in fact I had insurance. And points put on my
             driving licence to the fact I could not drive, this has all been costs to myself.

             My Mother Lorraine Cordell has also written many of the emails and is fine with dealing with this issue.


             Regards

             Simon Cordell




                                                                 338]]></page><page Index="340"><![CDATA[Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
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             includes:

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             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
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             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

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             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales




                                                           339]]></page><page Index="341"><![CDATA[Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

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                                                                 340]]></page><page Index="342"><![CDATA[Page 1 of 3
                                                                RE: Notification Case No 8079/2014 - MT3574694->Information we need.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 30 November 2014 14:47
                    To: 'Martin Jenkin'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents
                    Hi Martin
                    Thank you for getting back to me about this matter, and for you contacting KGM and getting this addressed,
                    please see the below information that will be needed. We will also still need the section 9 witness statement
                    from you.
                    The below section is what will be needed from KGM.
                    Section 9 witness statement from:

                        Jessica about the call that she took, from the police officer who called KGM after Simon
                         Cordell was stopped on the 14/11/2013. This statement will include what was said on the
                         phone call by the police officer and what Jessica said to the police officer this would also
                         include what sort of tools the police officer said there was in the van. Any other information as
                         to the date of the 14/11/2013 and after this date as to any dealing Jessica had with the stop on
                         the 14/11/2013.
                        Copy of all phone recordings between the police officer, and Jessica on the date of
                         14/11/2013.
                        All phone recordings of any calls that were made, to KGM from Simon Cordell or Lorraine
                         Cordell to try to stop his insurance policy being cancelled and to address the stop that was
                         made on the 14/11/2013.

                        The phone recording of when Kelly Tiller had asked Simon Cordell to go to the police
                         compound, and get someone from the compound to call Kelly Tiller about the list of tools that
                         was meant to have been in the van when the police stopped Mr |Simon Cordell on the
                         14/11/2013. I believe Simon Cordell went to the police compound on the 26/11/2013 and this
                         is where the manager of the compound and Simon Cordell spoke to called Kelly Tiller and
                         confirmed there was in fact no tools in the van.

                        Copies of all emails that were sent from KGM to Broadsure and Broadsure to KGM with
                         regard to the police stop of Simon Cordell on the 14/11/2013. This would include all emails of
                         dates after the 14/11/2014 when Simon Cordell was trying to stop his insurance policy from
                         being cancelled and was trying to address this matter of what the police had said about there
                         being tools in his Van which was why the insurance policy was going to be cancelled.

                    Section 9 witness statement from:

                        Kelly Tiller as to any dealing she had with the police stop on Simon Cordell on the
                         14/11/2013. This would include all dealing with Broadsure about this matter and any calls that
                         was made to her by Simon Cordell and Lorraine Cordell, and any calls Kelly Tiller made
                         about this matter about the cancellation of the policy and the stop by the police on the
                         14/11/2014 until this issue was addressed.
                        This would also include all details of the call that was made by the police compound to Kelly
                         Tiller on the 26/11/2013 to prove there were no tools in the van. Which in turn stopped the
                         cancelation of the insurance policy as I believe the reason for the cancellation was due to Kelly
                         Tiller saying he had voided his insurance due to there being tools in the van.

                        Full details as to why the insurance policy was going to be cancelled and what Mr Simon
                         Cordell was meant to have done wrong which would have in fact made his insurance policy
                         void.






                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3815cbf28add435d9773bab08ca...  21/01/2015


                                                           341]]></page><page Index="343"><![CDATA[Page 2 of 3



                        Full details as to why in the end the insurance policy was not cancelled and the reasons for not
                         cancelling which was due to Mr Simon Cordell going to the police compound and the police
                         compound confirming to Kelly Tiller over the phone there was in fact no tools in the van.

                        The reason why until Jan 2014 that Mr Simon Cordell's insurance did not show up on the MID
                         database.

                        Confirmation Simon Cordell did have insurance to drive on the 14/11/2014 and did not void
                         his insurance in any way.

                        Why Kelly Tiller did not deal with all the data protection requests that had been submitted to
                         KGM, under the data protection act 1998 subject access request, as if this had been done
                         Simon Cordell would not be in the court system for this case.


                    Regards


                    Lorraine



                    From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
                    Sent: 28 November 2014 14:36
                    To: 'Lorraine Cordell'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents

                    Lorraine,

                    I have spoken to the manager at KGM and he has advised Andy Austin is detailing with the case.
                    They have asked for a clear email for me to send to them of your requirements.

                    Please could you email what is required for me to forward on!

                    (unfortunately Kelly is on annual leave at present)


                    Regards


                    Martin Jenkin
                    DDI 01843 598744
                       cid:image001.png@01CC9FAC.C5
                       567270


                    Ċ ﮭوﯿ ﻰى يﻵﻰﻰﯾ ﯾ
                     ⁬
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                     ⁬
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                                                           343]]></page><page Index="345"><![CDATA[From:                                         Wood, Peter <Peter.Wood@canopius.com>
             Sent:                                           23 January 2015 17:19
             To:                                               Lorraine Cordell
             Subject:                                     FW: FW: MT3574694
             Attachments:                          S Cordell Cert._KGM_ 2013‐2014_Colour.pdf; Information we need.pdf

             Dear Mr Cordell,

             Unfortunately Andy has been called away due to a family emergency, in his absence I have picked this matter up.

             The first order of business to my mind is dealing with the Court case, can you confirm when the date has been set for the
             hearing please? My thought is that we provide a Letter of Indemnity that basically confirms that you had a valid policy in force
             between said dates and on what vehicles, this should satisfy the Courts but if they need anything else we will be happy to
             assist, just let me know what you require.

             I understand you were stopped several times and had vehicles seized, you are in the process of obtaining evidence of these
             vehicle seizures and the costs incurred by you as a result for us to consider compensation. When you have gathered this please
             forward the evidence to us as soon as possible.
             There is also the matter of your Data Subject Access Request. I have spent some time today tracking down recorded calls and
             various communications and hove notified our Data Protection Officer of your request. I can see that you have made a request,
             any request should correctly be sent on for the attention of the Data Protection Officer along with a £10 fee. Your request was
             addressed generally to KGM with no fee and it would appear not actioned. The underwriter dealing with your request should
             have asked immediately for the fee payment and escalated your request accordingly. This was not done for which I must
             apologise, as a result we will waive the fee requirement and I would confirm this is now in hand.

             We have yet to issue a final response to your complaint and I would assure you we will do this as soon as we have received
             your response to the above points.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com





             From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
             To: Andrew.Austin@canopius.com <Andrew.Austin@canopius.com>
             Subject:FW: MT3574694


             Dear Andrew




             Please see attached Insurance, which will show you full details of his
             insurance policy and dates covered.




             Yes, we do want full discloser so this mater can be sorted out by the court




                                                                 344]]></page><page Index="346"><![CDATA[and I can send the information over to the CPS for the case of the
             14/11/2013 where the police officer told KGM I had tools in my van to void
             my insurance. Kelly Tiller from the trade section and Jessica know fully
             what went on and it was Jessica that took the phone call from the police
             officer. After this I believe Kelly Tiller took over dealing with my policy
             and she was the one that had the say to cancel my policy and she was the one
             that believed the police until I went to the police compound and spoke to
             the manager there where he spoke to Kelly Tiller. If I had not done this
             Kelly Tiller would have cancelled my policy of insurance and I have all the
             emails to prove this.



             After Kelly Tiller found out I was not liying about having no tools in my
             van the insurance policy was kept in place, I did ask Kelly Tiller on more
             then once to send me the information and put data requests in which was not
             replied to. Now I have been found guilty when Kelly Tiller knows the truth
             that there was not tools and the police officer lied to KGM on the phone
             call.




             I am the one that has suffered over all this not just on this case but all
             the times I have been taken to court for no insurance over the year my
             policy run with KGM due to it not showing on the MID database.




             You should have all the emails already from Broadsure Direct and many was
             sent by them to KGM as I was told KGM could not talk to me and I had to deal
             with Broadsure Direct about my policy Masrtin Jenkins from Broadsure Direct
             should also have copies of all emails as I do.



             I have spoken to DVLA today and asked for the data of how many times points
             was put on my licence due to not getting summons from police and then
             dealing with cases I new nothing about and then I had to get he cases
             reopened, I have to write them a letter and they will send the data I have
             asked for in the post.




             I do have a lot of letters which I will sort out scan and send over. But the
             1st part I want to deal with is the court case I was found guilty at and
             have put an appeal in that is the most important to me right now.




             We can deal with everything else once I get all the data scanned as there is
             really a lot and it was all due to KGM not sorting out why my insurance was
             not showing on the MID database. The seizers alone have left me out of
             pocket by around £1700.00. That is without all the days I have not been able
             to work due to my driving licence being messed up and showing points for no
             insurance. All the time going back and forward to the compound to collect my





                                                           345]]></page><page Index="347"><![CDATA[vehicles, and everything else I have had to deal with the courts when in
             fact I had done nothing wrong.



             I have tried to deal with this for months and months without going to the
             ombudsman and KGM has taken no notice, it has taken me to go to the
             ombudsman for KGM to take any notice and I don’t feel anyone would be happy
             with the this sort of service from KGM let alone any company doing this and
             causing someone so much suffering.



             It was one of the police in the end at the compound who in the end worked
             out why it was not showing up on the MID and that was because there had been
             a space put within my Reg Numbers. It was that bad two police compounds new
             me and said each time not again.



             As you can see, I am not very happy about all of this but I do not think
             anyone would be when they paid for there insurance and had done nothing
             wrong to suffer all this.




             Therefore could you please get the information I need to send to the CPS, I
             have written what was needed from Nov 2014 and way before this, and it still
             has not been sent and I have this hanging over my head. I did not just get
             points on my licence I got disqualified from driving for 6 months due to
             repeat offending of no insurance please tell me why when I have paid for my
             insurance from KGM? The reason it has not been enforced is due to me putting
             an appeal in.




             You can contact my mother on 0208 245 7454 or 07961 833021






             Regards




             Simon Cordell



             _____

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 16:13
             To: 'Lorraine Cordell'
             Cc: complaints@lloyds.com



                                                                 346]]></page><page Index="348"><![CDATA[Cc: complaints@lloyds.com
             Subject: RE: MT3574694



             Dear Mr Cordell,




             I have detailed the process for requesting information under the subject
             access request and if you wish to proceed with this please confirm.




             In the meantime I am keen to assist you if I can in confirming when cover
             was in force.




             Please can you confirm if there is a contact number I can call you or your
             Mother on and a time that is acceptable so that I can try and help resolve
             this particular issue for you.



             I look forward to hearing from you with this information.




             Regards,



             Andrew Austin

             Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 1806 | M 07469 147743 | <http://www.kgminsurance.co.uk/>
             www.kgminsurance.co.uk | <http://www.canopius.com/> www.canopius.com



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 13:22
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




             Dear Andrew






                                                           347]]></page><page Index="349"><![CDATA[I will forward this to you within a few days I will ask the police compound
             to do a full print out as to all the tickets as I believe there is a few
             missing.

             I do have around 6 of the tickets here when the vehicles were sized I also
             do have court letters, and letters from DVLA, which I will forward over to
             you once I have scanned then in so please give me a few days and I will get
             back to you with this information as there is a lot of data..



             The main one at this time I am worried about is the case where the vehicle
             was sized due to the police lying and me being found guilty at court you did
             have an email on the 30 November 2014 about what was needed and I do have
             the court letter showing I was found guilty and about the appeal.



             This data should have been given under the Subject access request under the
             Data Protection Act 1998 I put in, so was wondering what you can do about
             this and if you will need a new Subject access request under the Data
             Protection Act 1998 I have already sent 3 in so to do a 4th I do not feel I
             should need to do.



             KGM have in fact not followed the protocol for the Subject access request
             under the Data Protection Act 1998 which has been put in 3 times already to
             KGM, I will be addressing this with the Information Commissioner’s Office as
             I do not see any reason you would have to stop the information I have asked
             for under this act to prove I was not in fact guilty of no insurance.




             And now say to deal with this you need information from me. I can understand
             you want the information for the complaint that has been put in, but not the
             information I asked for to show I was in fact I was insured for an appeal
             that is ongoing. And in fact would not have been ongoing if the Subject
             access request under the Data Protection Act 1998 as I would not have been
             found guilty.



             I would like the data sent to the court as soon as possible in regards to
             this so they can look at the facts and see if fact I was insured so there
             should be no need for the appeal to go ahead with more of my time wasted
             going to court.



             Regards









                                                                 348]]></page><page Index="350"><![CDATA[Simon Cordell




             _____
             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 11:54
             To: 'Lorraine Cordell'
             Subject: RE: MT3574694



             Dear Mr Cordell




             Thank you for your email.




             My letter dated 22/12/14 requests the following documentary evidence from
             you




             With regards to any losses that may have been incurred as a result of the
             above, I confirm as detailed in my previous letter, I require the
             following:‐



             1. Confirmation of the points you raised to the Financial Ombudsman
             when you verbally submitted your complaint and the outcome you are looking
             to achieve.

             2. Full details of the losses that you have incurred as a direct result
             of your complaint and full documentary evidence supporting this.

             3. Confirmation of dates of any convictions or costs imposed directly
             as a result of your complaint, including full documentary evidence
             supporting this.



             Once I receive all of the above I will be happy to consider this further.




             With regards to your subject access request. My letter of the 9/12/14
             advised the following:‐




             Following our initial investigations we note that you submitted a subject
             access request to your Broker. Should you wish to proceed with this, please



                                                           349]]></page><page Index="351"><![CDATA[access request to your Broker. Should you wish to proceed with this, please
             can you formally request this in writing to our Data Protection Officer at
             the address detailed at the foot of the letter including a cheque payable to
             KGM Insurance for the sum of £10.00. Alternatively, you may wish to wait
             until our full investigations have been finalised.



             Can you please confirm how you wish to proceed with that request.




             Should you not be in receipt of any of the letters I refer to above, please
             advise me and I will ensure copies are sent to you immediately.




             I await your reply






             Andrew Austin

             Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 11:31
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694



             To Whom It May Concern:




             I am writing due to the complaint I put in. I have forwarded emails to
             Broadsure Direct and spoken to Broadsure Direct who took the policy of
             insurance out policy no: MT3574694



             I have been asking for information from KGM since 2013 and have heard
             nothing back.




             When the policy was taken out there was some reason it did not show up on



                                                                 350]]></page><page Index="352"><![CDATA[When the policy was taken out there was some reason it did not show up on
             the MID database Broadsure Direct and KGM was aware of this.



             Due to this fact I had my vehicles were sized a number of times I believe 8
             or 9 times in all, where I had to pay the costs to get my vehicles out the
             compound each time. In the week when I was pulled by police it was not so
             bad as the insurance company was opened so when I showed the police my
             policy they could call the insurance company.



             The seizers happened mostly at the weekend mostly due to the insurance
             company being closed and the police could not talk to anyone even when I had
             my policy on me at all times to prove I did in fact have insurance.




             I made many calls to the police, Broadsure Direct, KGM and the people who
             run the MID database but the issue did not go away and my vehicles still did
             not show up on the MID database.



             There was also a time in Nov 2013 when my van was sized this was due to KGM
             telling the police I was not insured due to the police telling KGM that I
             had tools in my van. Which was a lie by the police as I did not have
             anything in my van. Kelly Tiller from the trade section was dealing with
             this and a few days later I got a letter from KGM saying they was going to
             cancel my policy. As you can understand I was very upset over this as I had
             done nothing wrong.



             At this times lots of calls was both made to KMG and Broadsure to stop the
             cancelation of my insurance policy, I spoke to Kelly Tiller many times but
             she believed the police and I had no say in the matter. The police was off
             duty so I could not speak to them and Kelly Tiller was saying unless I could
             prove I did not have any tools in my van then the insurance policy would be
             cancelled which was very unfair as I had done nothing wrong I new I never
             had any tools.



             But I also asked Kelly Tiller did the police tell her what tools was meant
             to be in my van, to which she said no. KGM was not even aware I had
             mechanics trade on my policy so if my mechanics tools had been in my van at
             the time my insurance would still have been cancelled which to me what was
             the point in having insurance?




             I then spoke to a wonderful operator at the police when I called told her
             what had gone on and was told by her to go to the police compound as when
             any vehicles are taken there they have to do a full list of items that are



                                                           351]]></page><page Index="353"><![CDATA[any vehicles are taken there they have to do a full list of items that are
             in the vehicles as they are in fact legible if something goes missing. Over
             that weekend I sent emails to the compound and forwarded them to Broadsure
             as my insurance was due to be cancelled on the Monday. On Monday I got an
             email from Broadsure direct asking me to go to the compound as Kelly Tiller
             had no luck getting a reply from them also, and once there to call Kelly
             Tiller due to the time on the Monday I got the email it would have been to
             late to go the compound and get a call to Kelly Tiller as she would have
             ended work for that day so I sent an email saying I would be going there
             early the next morning.



             I went the next day and asked to speak to the manger of the compound who in
             fact looked up my van and said nothing was in there, there was not tools I
             called Kelly Tiller and the manager of the compound spoke to her and
             confirmed there was nothing in the van when it was taken there by police and
             that I had put thing in the van when I had taken it out of the compound.




             At this point Kelly tiller believed me and said the policy would not be
             cancelled. But on my way back from the compound driving my phone ring and I
             stopped to pick it up and it was Broadsure direct saying my policy had in
             fact been cancelled I was very upset at this and told them what had
             happened, I was asked to hold on they was called KGM back and would call me
             right back. I waited till Broadsure direct called me back and confirmed my
             insurance policy had not been cancelled then drove home.






             From this point I have been asking for all information and putting data
             protection acts in which have not been dealt with and I have heard nothing
             from KGM.




             I have been back and forward to court due to no insurance and in fact 4
             cases I did not get any summons so was in fact found guilty as I did not
             know it was even going to court.



             I have had points put on my driving licence for no reason and had to go back
             and forward to court many times when this should not have been the case.



             Then the case come up for the seizer when the police said I had tools in my
             van I went to court with all my documents but due to not having the
             information I had asked for from KGM many times about that case I was found
             guilty. I am very upset about the whole policy with KGM. I have put an
             appeal in and this case will be going to crown court I have again asked for
             information and again heard nothing. These matters need to be addressed as I



                                                                 352]]></page><page Index="354"><![CDATA[information and again heard nothing. These matters need to be addressed as I
             am suffering due to all of this.



             Martin Jenkins at Broadsure Direct knows everything that has gone on as he
             was my main contact.




             I also have all the emails the last one that I will enclose again, which I
             have heard nothing about and the 1st Subject access request under the Data
             Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the
             Subject access request under the Data Protection Act 1998 about time times
             and asked Martin Jenkins to look into why I had heard nothing about more
             then once.




             Once I get the appeal date for crown court I will ask the court to summons
             the people at KGM to deal with this matter as they know I was insurance and
             did nothing wrong and the police lied. All I have asked for is the data so
             there will be no need to summons people this way I can send the section 9
             witness statements over to the crown and the other information and this case
             should be dropped against me.




             It just seemed that KGM does not want to do anything and give me the
             information I need to prove in fact I was insurance and the police lied to
             KGM to in fact make it that I was not insurance.




             There is a lot more I could say about the insurance I had with KGM but this
             insurance policy was my worse nightmare. It has messed my clean driving
             licence up and in fact got to the point I could not drive so could not work.
             Due to the fact, KGM could not send me the information over that was needed
             to prove I did have insurance.



             If you need o can send over all the emails that has been sent back and
             forward to Broadsure who sent them to KGM.



             I have lost a lot of money, and time due to this insurance policy I have had
             to pay for my vehicles to be taken out of the police compound around 8 to 9
             times at a cost of £180.00 to £200.00 a time. All the lost of work due to
             having to take time to go to the police compound, and all the times I have
             had to go to court for no insurance when in fact I had insurance. And points
             put on my driving licence to the fact I could not drive, this has all been
             costs to myself.






                                                           353]]></page><page Index="355"><![CDATA[My Mother Lorraine Cordell has also written many of the emails and is fine
             with dealing with this issue.







             Regards



             Simon Cordell
































































                                                                 354]]></page><page Index="356"><![CDATA[Confidentiality Caution

             The information in this e‐mail and in any attachments is CONFIDENTIAL. If
             you are not the intended recipient, please destroy this message and notify
             the sender immediately. Canopius may monitor the content of e‐mails sent and
             received via its network for viruses, unauthorised use or other lawful
             business purposes. E‐mail sent for and on behalf of a member of Canopius
             Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised
             by the Prudential Regulation Authority and regulated by the Financial
             Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed
             representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius
             Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered
             in England and Wales


             Confidentiality Caution

             The information in this e‐mail and in any attachments is CONFIDENTIAL. If
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             Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised
             by the Prudential Regulation Authority and regulated by the Financial
             Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed
             representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius
             Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered
             in England and Wales

             Confidentiality Caution

             The information in this e‐mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e‐mails sent and received via its
             network for viruses, unauthorised use or other lawful business purposes. E‐mail sent for and on behalf of a member of
             Canopius Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents
             Limited



                                                           355]]></page><page Index="357"><![CDATA[Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales













































































                                                                 356]]></page><page Index="358"><![CDATA[FW: FW: MT3574694->S Cordell Cert._KGM_ 2013-2014_Colour.pdf
























































































                                                           357]]></page><page Index="359"><![CDATA[Page 1 of 3
                                                                                 FW: FW: MT3574694->Information we need.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 30 November 2014 14:47
                    To: 'Martin Jenkin'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents
                    Hi Martin
                    Thank you for getting back to me about this matter, and for you contacting KGM and getting this addressed,
                    please see the below information that will be needed. We will also still need the section 9 witness statement
                    from you.
                    The below section is what will be needed from KGM.
                    Section 9 witness statement from:

                        Jessica about the call that she took, from the police officer who called KGM after Simon
                         Cordell was stopped on the 14/11/2013. This statement will include what was said on the
                         phone call by the police officer and what Jessica said to the police officer this would also
                         include what sort of tools the police officer said there was in the van. Any other information as
                         to the date of the 14/11/2013 and after this date as to any dealing Jessica had with the stop on
                         the 14/11/2013.
                        Copy of all phone recordings between the police officer, and Jessica on the date of
                         14/11/2013.
                        All phone recordings of any calls that were made, to KGM from Simon Cordell or Lorraine
                         Cordell to try to stop his insurance policy being cancelled and to address the stop that was
                         made on the 14/11/2013.

                        The phone recording of when Kelly Tiller had asked Simon Cordell to go to the police
                         compound, and get someone from the compound to call Kelly Tiller about the list of tools that
                         was meant to have been in the van when the police stopped Mr |Simon Cordell on the
                         14/11/2013. I believe Simon Cordell went to the police compound on the 26/11/2013 and this
                         is where the manager of the compound and Simon Cordell spoke to called Kelly Tiller and
                         confirmed there was in fact no tools in the van.

                        Copies of all emails that were sent from KGM to Broadsure and Broadsure to KGM with
                         regard to the police stop of Simon Cordell on the 14/11/2013. This would include all emails of
                         dates after the 14/11/2014 when Simon Cordell was trying to stop his insurance policy from
                         being cancelled and was trying to address this matter of what the police had said about there
                         being tools in his Van which was why the insurance policy was going to be cancelled.

                    Section 9 witness statement from:

                        Kelly Tiller as to any dealing she had with the police stop on Simon Cordell on the
                         14/11/2013. This would include all dealing with Broadsure about this matter and any calls that
                         was made to her by Simon Cordell and Lorraine Cordell, and any calls Kelly Tiller made
                         about this matter about the cancellation of the policy and the stop by the police on the
                         14/11/2014 until this issue was addressed.
                        This would also include all details of the call that was made by the police compound to Kelly
                         Tiller on the 26/11/2013 to prove there were no tools in the van. Which in turn stopped the
                         cancelation of the insurance policy as I believe the reason for the cancellation was due to Kelly
                         Tiller saying he had voided his insurance due to there being tools in the van.

                        Full details as to why the insurance policy was going to be cancelled and what Mr Simon
                         Cordell was meant to have done wrong which would have in fact made his insurance policy
                         void.






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                                                                 358]]></page><page Index="360"><![CDATA[Page 2 of 3



                        Full details as to why in the end the insurance policy was not cancelled and the reasons for not
                         cancelling which was due to Mr Simon Cordell going to the police compound and the police
                         compound confirming to Kelly Tiller over the phone there was in fact no tools in the van.

                        The reason why until Jan 2014 that Mr Simon Cordell's insurance did not show up on the MID
                         database.

                        Confirmation Simon Cordell did have insurance to drive on the 14/11/2014 and did not void
                         his insurance in any way.

                        Why Kelly Tiller did not deal with all the data protection requests that had been submitted to
                         KGM, under the data protection act 1998 subject access request, as if this had been done
                         Simon Cordell would not be in the court system for this case.


                    Regards


                    Lorraine



                    From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
                    Sent: 28 November 2014 14:36
                    To: 'Lorraine Cordell'
                    Subject: RE: REF: 00-COSX14MT07-ID<80> OpenAttach Documents

                    Lorraine,

                    I have spoken to the manager at KGM and he has advised Andy Austin is detailing with the case.
                    They have asked for a clear email for me to send to them of your requirements.

                    Please could you email what is required for me to forward on!

                    (unfortunately Kelly is on annual leave at present)


                    Regards


                    Martin Jenkin
                    DDI 01843 598744
                       cid:image001.png@01CC9FAC.C5
                       567270


                    Ċ ﮭوﯿ ﻰى يﻵﻰﻰﯾ ﯾ
                     ⁬
                    ź ﮭوﯿ ﻰى يﻵﻰﻰﯿ ﯿ
                     ⁬
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                                                           359]]></page><page Index="361"><![CDATA[Page 3 of 3




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                                                                 360]]></page><page Index="362"><![CDATA[From:                              Wood, Peter <Peter.Wood@canopius.com>
             Sent:                               30 January 2015 17:02
             To:                                   Lorraine Cordell
             Cc:                                   Austin, Andrew; Donovan, Paul
             Subject:                          RE: MT3574694 Simon Cordell
             Attachments:                 S Cordell 300115.pdf; s cordell call from police 141113.wma; Van‐reciept‐10‐11‐2013.jpg;  MR
                                 SIMON CORDELL ‐ CX52 JRZ (28.9 KB); 26_11_2013_13_53__KellyTiller kelly call to
                                 compound.wav

             Dear Simon,

             Please find attached the following –

                  Recording of the original call made by the Police officer to KGM in which he advised that there were tools in your van.
                  Recording of the call between Kelly Tiller and the Police compound in which Kelly was advised that there were no tools
                  in the vehicle.
                  Receipt showing purchase of the van.
                  E‐Mail from Gareth Mullett from the compound confirming that there was nothing on the seizure notice to indicate that
                  there were any tools removed from the vehicle or in the vehicle in the compund.
                  Letter of Indemnity for the CPS/Courts.

             I believe these are the relevant items you were after and hope this will assist you to resolve the court matters. If you need
             anything else please let me know, or in my absence Andy Austin.

             Paul Donovan will respond separately in respect of your data request but hopefully the attached will meet your requirements.

             As soon as I receive documentation from you to support costs incurred I can consider our response on compensation.

             No doubt I will hear from you shortly, in the meantime have a good weekend.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 27 January 2015 11:14
             To: Wood, Peter
             Cc: Austin, Andrew; complaints@lloyds.com
             Subject: RE: MT3574694 Simon Cordell


             Dear Peter

             Yes please could you send the tapes out and the Letter of Indemnity I would be most grateful as I think this would cover the
             courts, and would like to get the information to them as soon as possible to the court and CPS.

             As for the other information that is acceptable, as I not sure how long it will take the police compound to send me over the
             information, I will need to send to you they do take there time.





                                                           361]]></page><page Index="363"><![CDATA[I am just happy this matter is getting address as said the most worrying thing was the court case and this is the information I
             needed. I hope you have a great time on leave.

             I look forward to hearing from you, and will pass the information over from the police compound as soon as I have it.

             Regards

             Simon


             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 27 January 2015 10:05
             To: Lorraine Cordell
             Cc: Austin, Andrew
             Subject: Re: MT3574694 Simon Cordell

             Dear Simon,

             I spent some time last Friday tracking down a number of calls and did find the original call that the Police made to Jessica and
             the calls Kelly made to the Compound so we can provide these and it sounds like these are the important calls from the CPS
             and Courts viewpoint. I will pass these over to our Data Protection Officer of course but will ask if its ok for me to release them
             to you in the meantime before he does his official response.

             I think we should also do the Letter of Indemnity and will send this across to you in the next few days, theres no reason why
             you can't send this across now and it can do no harm.

             I'm concious we have not done a formal final response yet to your complaint, I intend to do this as soon as we receive full
             details of the recovery costs you incurred and can make a decision on compensation, I trust thats acceptable.

             If you need anything else or have any questions in the meantime please do not hesitate to contact us.

             I am keeping Andy in the loop as I am due to go on leave from 12/2/15 ‐ 8/3/15 so he will need to pick up any issues that may
             arise during that time.

             We will be in touch shortly and await details from you as above in due course.

             King Regards

             Mr Peter Wood



             From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Date: 26 January 2015 23:10:04 GMT
             To: Wood, Peter <Peter.Wood@canopius.com>
             Cc: complaints@lloyds.com <complaints@lloyds.com>
             Subject: Re: MT3574694 Simon Cordell

             Dear Peter Wood

             Thank you for picking this up and taking the time to deal with this matter..






                                                                 362]]></page><page Index="364"><![CDATA[The date of the appeal I do not have yet.

             I are waiting for this but the court and CPS said if I get the information needed before the court date then it could be sent to the
             court who found me guilty and the CPS and this would be linked to the case and addressed. In addition, there should be no need
             for the appeal court case.

             I are trying to do this so that a next day is not got to be wasted of my time in court and getting to and from the court.

             The day that the police officer pulled me and told KGM that I had tools in my van, which the police officer lied, and the police
             officer has said this in court so lied to the judge is 14/11/2013.

             I think due to what the police officer said in court the CPS and judge would like to know the facts and what the police officer said
             on that phone call to KGM. In addition, when KGM spoke to the manager at the police compound and found out in fact there was
             not tools, I think the reason for this is the police officer committed perjury in the court.

             That is why they asked me to get proof that my insurance was not void, section 9 witness statements as to what the police officer
             told KGM on the phone to try to void my insurance, In addition, the facts how KGM found out I had in fact done nothing wrong
             and my insurance should not be cancelled.

             However, if you think a Letter of Indemnity would sort this matter out then if this could be done I would be very grateful, but could
             you include in the letter only reason this has come about is due to what the police officer told KGM about the tools being in the
             van. In addition, this is the reason KGM told the police officer that I would not then be covered by the insurance policy I had in
             force with them.

             This should cover it I hope as I really did nothing wrong and Kelly Tiller knows the police officer lied to get my insurance cancelled
             as she spoke to the police compound and they told her there was no tools.

             The vehicle registration I was driving on the 14/11/2010 was CX52JRZ, this registration was included on my insurance. So should
             have shown on the database along with my car. However, none showed up as being insured on the MID database, this is what has
             caused me all the problems with the police.

             As already aware yes I was stopped around 8 or 9 times and had vehicles seized.
             I do have some of the some of them here already like do have the receipt what I paid to get the vehicle out of the compound for
             the 14/11/2013 case I picked that up on the 16/11/2013.

             I have the ones for the 08/04/2013, 29/10/2013, 16/11/2013, 03/01/2014 I just need to get the receipts for the other dates and
             also something that shows they was all sized due to no insurance from the police compound.

             As for the Data Subject Access Request, I am most grateful that this is being addressed. If I had known a fee was, needed I
             would have paid that right away, but due to no one getting back to me about the ones that were put in, I did not know a fee was
             needed.

             Regards

             Simon Cordell



             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 23 January 2015 17:19
             To: Lorraine Cordell
             Subject: FW: FW: MT3574694




                                                           363]]></page><page Index="365"><![CDATA[Dear Mr Cordell,

             Unfortunately Andy has been called away due to a family emergency, in his absence I have picked this matter up.

             The first order of business to my mind is dealing with the Court case, can you confirm when the date has been set for the hearing
             please? My thought is that we provide a Letter of Indemnity that basically confirms that you had a valid policy in force between
             said dates and on what vehicles, this should satisfy the Courts but if they need anything else we will be happy to assist, just let me
             know what you require.


             I understand you were stopped several times and had vehicles seized, you are in the process of obtaining evidence of these vehicle
             seizures and the costs incurred by you as a result for us to consider compensation. When you have gathered this please forward
             the evidence to us as soon as possible.

             There is also the matter of your Data Subject Access Request. I have spent some time today tracking down recorded calls and
             various communications and hove notified our Data Protection Officer of your request. I can see that you have made a request,
             any request should correctly be sent on for the attention of the Data Protection Officer along with a £10 fee. Your request was
             addressed generally to KGM with no fee and it would appear not actioned. The underwriter dealing with your request should have
             asked immediately for the fee payment and escalated your request accordingly. This was not done for which I must apologise, as a
             result we will waive the fee requirement and I would confirm this is now in hand.

             We have yet to issue a final response to your complaint and I would assure you we will do this as soon as we have received your
             response to the above points.


             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com






             From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
             To: Andrew.Austin@canopius.com <Andrew.Austin@canopius.com>
             Subject:FW: MT3574694



             Dear Andrew




             Please see attached Insurance, which will show you full details of his
             insurance policy and dates covered.





             Yes, we do want full discloser so this mater can be sorted out by the court
             and I can send the information over to the CPS for the case of the



                                                                 364]]></page><page Index="366"><![CDATA[and I can send the information over to the CPS for the case of the
             14/11/2013 where the police officer told KGM I had tools in my van to void
             my insurance. Kelly Tiller from the trade section and Jessica know fully
             what went on and it was Jessica that took the phone call from the police
             officer. After this I believe Kelly Tiller took over dealing with my policy
             and she was the one that had the say to cancel my policy and she was the one
             that believed the police until I went to the police compound and spoke to
             the manager there where he spoke to Kelly Tiller. If I had not done this
             Kelly Tiller would have cancelled my policy of insurance and I have all the
             emails to prove this.




             After Kelly Tiller found out I was not liying about having no tools in my
             van the insurance policy was kept in place, I did ask Kelly Tiller on more
             then once to send me the information and put data requests in which was not
             replied to. Now I have been found guilty when Kelly Tiller knows the truth
             that there was not tools and the police officer lied to KGM on the phone
             call.




             I am the one that has suffered over all this not just on this case but all
             the times I have been taken to court for no insurance over the year my
             policy run with KGM due to it not showing on the MID database.




             You should have all the emails already from Broadsure Direct and many was
             sent by them to KGM as I was told KGM could not talk to me and I had to deal
             with Broadsure Direct about my policy Masrtin Jenkins from Broadsure Direct
             should also have copies of all emails as I do.





             I have spoken to DVLA today and asked for the data of how many times points
             was put on my licence due to not getting summons from police and then
             dealing with cases I new nothing about and then I had to get he cases
             reopened, I have to write them a letter and they will send the data I have
             asked for in the post.




             I do have a lot of letters which I will sort out scan and send over. But the
             1st part I want to deal with is the court case I was found guilty at and
             have put an appeal in that is the most important to me right now.





             We can deal with everything else once I get all the data scanned as there is
             really a lot and it was all due to KGM not sorting out why my insurance was



                                                           365]]></page><page Index="367"><![CDATA[really a lot and it was all due to KGM not sorting out why my insurance was
             not showing on the MID database. The seizers alone have left me out of
             pocket by around £1700.00. That is without all the days I have not been able
             to work due to my driving licence being messed up and showing points for no
             insurance. All the time going back and forward to the compound to collect my
             vehicles, and everything else I have had to deal with the courts when in
             fact I had done nothing wrong.





             I have tried to deal with this for months and months without going to the
             ombudsman and KGM has taken no notice, it has taken me to go to the
             ombudsman for KGM to take any notice and I don’t feel anyone would be happy
             with the this sort of service from KGM let alone any company doing this and
             causing someone so much suffering.




             It was one of the police in the end at the compound who in the end worked
             out why it was not showing up on the MID and that was because there had been
             a space put within my Reg Numbers. It was that bad two police compounds new
             me and said each time not again.




             As you can see, I am not very happy about all of this but I do not think
             anyone would be when they paid for there insurance and had done nothing
             wrong to suffer all this.




             Therefore could you please get the information I need to send to the CPS, I
             have written what was needed from Nov 2014 and way before this, and it still
             has not been sent and I have this hanging over my head. I did not just get
             points on my licence I got disqualified from driving for 6 months due to
             repeat offending of no insurance please tell me why when I have paid for my
             insurance from KGM? The reason it has not been enforced is due to me putting
             an appeal in.




             You can contact my mother on 0208 245 7454 or 07961 833021








             Regards







                                                                 366]]></page><page Index="368"><![CDATA[Simon Cordell





             _____

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 16:13
             To: 'Lorraine Cordell'
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




             Dear Mr Cordell,





             I have detailed the process for requesting information under the subject
             access request and if you wish to proceed with this please confirm.




             In the meantime I am keen to assist you if I can in confirming when cover
             was in force.




             Please can you confirm if there is a contact number I can call you or your
             Mother on and a time that is acceptable so that I can try and help resolve
             this particular issue for you.





             I look forward to hearing from you with this information.




             Regards,




             Andrew Austin

             Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ






                                                           367]]></page><page Index="369"><![CDATA[D +44 (0) 20 8530 1806 | M 07469 147743 | <http://www.kgminsurance.co.uk/>
             www.kgminsurance.co.uk | <http://www.canopius.com/> www.canopius.com




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 13:22
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




             Dear Andrew





             I will forward this to you within a few days I will ask the police compound
             to do a full print out as to all the tickets as I believe there is a few
             missing.

             I do have around 6 of the tickets here when the vehicles were sized I also
             do have court letters, and letters from DVLA, which I will forward over to
             you once I have scanned then in so please give me a few days and I will get
             back to you with this information as there is a lot of data..




             The main one at this time I am worried about is the case where the vehicle
             was sized due to the police lying and me being found guilty at court you did
             have an email on the 30 November 2014 about what was needed and I do have
             the court letter showing I was found guilty and about the appeal.





             This data should have been given under the Subject access request under the
             Data Protection Act 1998 I put in, so was wondering what you can do about
             this and if you will need a new Subject access request under the Data
             Protection Act 1998 I have already sent 3 in so to do a 4th I do not feel I
             should need to do.




             KGM have in fact not followed the protocol for the Subject access request
             under the Data Protection Act 1998 which has been put in 3 times already to
             KGM, I will be addressing this with the Information Commissioner’s Office as
             I do not see any reason you would have to stop the information I have asked
             for under this act to prove I was not in fact guilty of no insurance.







                                                                 368]]></page><page Index="370"><![CDATA[And now say to deal with this you need information from me. I can understand
             you want the information for the complaint that has been put in, but not the
             information I asked for to show I was in fact I was insured for an appeal
             that is ongoing. And in fact would not have been ongoing if the Subject
             access request under the Data Protection Act 1998 as I would not have been
             found guilty.





             I would like the data sent to the court as soon as possible in regards to
             this so they can look at the facts and see if fact I was insured so there
             should be no need for the appeal to go ahead with more of my time wasted
             going to court.




             Regards





             Simon Cordell




             _____

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 11:54
             To: 'Lorraine Cordell'
             Subject: RE: MT3574694




             Dear Mr Cordell




             Thank you for your email.





             My letter dated 22/12/14 requests the following documentary evidence from
             you




             With regards to any losses that may have been incurred as a result of the
             above, I confirm as detailed in my previous letter, I require the
             following:-





                                                           369]]></page><page Index="371"><![CDATA[1. Confirmation of the points you raised to the Financial Ombudsman
             when you verbally submitted your complaint and the outcome you are looking
             to achieve.

             2. Full details of the losses that you have incurred as a direct result
             of your complaint and full documentary evidence supporting this.

             3. Confirmation of dates of any convictions or costs imposed directly
             as a result of your complaint, including full documentary evidence
             supporting this.





             Once I receive all of the above I will be happy to consider this further.




             With regards to your subject access request. My letter of the 9/12/14
             advised the following:-




             Following our initial investigations we note that you submitted a subject
             access request to your Broker. Should you wish to proceed with this, please
             can you formally request this in writing to our Data Protection Officer at
             the address detailed at the foot of the letter including a cheque payable to
             KGM Insurance for the sum of £10.00. Alternatively, you may wish to wait
             until our full investigations have been finalised.




             Can you please confirm how you wish to proceed with that request.




             Should you not be in receipt of any of the letters I refer to above, please
             advise me and I will ensure copies are sent to you immediately.




             I await your reply







             Andrew Austin





                                                                 370]]></page><page Index="372"><![CDATA[Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 11:31
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694





             To Whom It May Concern:




             I am writing due to the complaint I put in. I have forwarded emails to
             Broadsure Direct and spoken to Broadsure Direct who took the policy of
             insurance out policy no: MT3574694




             I have been asking for information from KGM since 2013 and have heard
             nothing back.




             When the policy was taken out there was some reason it did not show up on
             the MID database Broadsure Direct and KGM was aware of this.




             Due to this fact I had my vehicles were sized a number of times I believe 8
             or 9 times in all, where I had to pay the costs to get my vehicles out the
             compound each time. In the week when I was pulled by police it was not so
             bad as the insurance company was opened so when I showed the police my
             policy they could call the insurance company.




             The seizers happened mostly at the weekend mostly due to the insurance
             company being closed and the police could not talk to anyone even when I had
             my policy on me at all times to prove I did in fact have insurance.









                                                           371]]></page><page Index="373"><![CDATA[I made many calls to the police, Broadsure Direct, KGM and the people who
             run the MID database but the issue did not go away and my vehicles still did
             not show up on the MID database.




             There was also a time in Nov 2013 when my van was sized this was due to KGM
             telling the police I was not insured due to the police telling KGM that I
             had tools in my van. Which was a lie by the police as I did not have
             anything in my van. Kelly Tiller from the trade section was dealing with
             this and a few days later I got a letter from KGM saying they was going to
             cancel my policy. As you can understand I was very upset over this as I had
             done nothing wrong.




             At this times lots of calls was both made to KMG and Broadsure to stop the
             cancelation of my insurance policy, I spoke to Kelly Tiller many times but
             she believed the police and I had no say in the matter. The police was off
             duty so I could not speak to them and Kelly Tiller was saying unless I could
             prove I did not have any tools in my van then the insurance policy would be
             cancelled which was very unfair as I had done nothing wrong I new I never
             had any tools.





             But I also asked Kelly Tiller did the police tell her what tools was meant
             to be in my van, to which she said no. KGM was not even aware I had
             mechanics trade on my policy so if my mechanics tools had been in my van at
             the time my insurance would still have been cancelled which to me what was
             the point in having insurance?




             I then spoke to a wonderful operator at the police when I called told her
             what had gone on and was told by her to go to the police compound as when
             any vehicles are taken there they have to do a full list of items that are
             in the vehicles as they are in fact legible if something goes missing. Over
             that weekend I sent emails to the compound and forwarded them to Broadsure
             as my insurance was due to be cancelled on the Monday. On Monday I got an
             email from Broadsure direct asking me to go to the compound as Kelly Tiller
             had no luck getting a reply from them also, and once there to call Kelly
             Tiller due to the time on the Monday I got the email it would have been to
             late to go the compound and get a call to Kelly Tiller as she would have
             ended work for that day so I sent an email saying I would be going there
             early the next morning.





             I went the next day and asked to speak to the manger of the compound who in
             fact looked up my van and said nothing was in there, there was not tools I



                                                                 372]]></page><page Index="374"><![CDATA[fact looked up my van and said nothing was in there, there was not tools I
             called Kelly Tiller and the manager of the compound spoke to her and
             confirmed there was nothing in the van when it was taken there by police and
             that I had put thing in the van when I had taken it out of the compound.




             At this point Kelly tiller believed me and said the policy would not be
             cancelled. But on my way back from the compound driving my phone ring and I
             stopped to pick it up and it was Broadsure direct saying my policy had in
             fact been cancelled I was very upset at this and told them what had
             happened, I was asked to hold on they was called KGM back and would call me
             right back. I waited till Broadsure direct called me back and confirmed my
             insurance policy had not been cancelled then drove home.








             From this point I have been asking for all information and putting data
             protection acts in which have not been dealt with and I have heard nothing
             from KGM.




             I have been back and forward to court due to no insurance and in fact 4
             cases I did not get any summons so was in fact found guilty as I did not
             know it was even going to court.




             I have had points put on my driving licence for no reason and had to go back
             and forward to court many times when this should not have been the case.




             Then the case come up for the seizer when the police said I had tools in my
             van I went to court with all my documents but due to not having the
             information I had asked for from KGM many times about that case I was found
             guilty. I am very upset about the whole policy with KGM. I have put an
             appeal in and this case will be going to crown court I have again asked for
             information and again heard nothing. These matters need to be addressed as I
             am suffering due to all of this.




             Martin Jenkins at Broadsure Direct knows everything that has gone on as he
             was my main contact.







                                                           373]]></page><page Index="375"><![CDATA[I also have all the emails the last one that I will enclose again, which I
             have heard nothing about and the 1st Subject access request under the Data
             Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the
             Subject access request under the Data Protection Act 1998 about time times
             and asked Martin Jenkins to look into why I had heard nothing about more
             then once.





             Once I get the appeal date for crown court I will ask the court to summons
             the people at KGM to deal with this matter as they know I was insurance and
             did nothing wrong and the police lied. All I have asked for is the data so
             there will be no need to summons people this way I can send the section 9
             witness statements over to the crown and the other information and this case
             should be dropped against me.





             It just seemed that KGM does not want to do anything and give me the
             information I need to prove in fact I was insurance and the police lied to
             KGM to in fact make it that I was not insurance.




             There is a lot more I could say about the insurance I had with KGM but this
             insurance policy was my worse nightmare. It has messed my clean driving
             licence up and in fact got to the point I could not drive so could not work.
             Due to the fact, KGM could not send me the information over that was needed
             to prove I did have insurance.





             If you need o can send over all the emails that has been sent back and
             forward to Broadsure who sent them to KGM.




             I have lost a lot of money, and time due to this insurance policy I have had
             to pay for my vehicles to be taken out of the police compound around 8 to 9
             times at a cost of £180.00 to £200.00 a time. All the lost of work due to
             having to take time to go to the police compound, and all the times I have
             had to go to court for no insurance when in fact I had insurance. And points
             put on my driving licence to the fact I could not drive, this has all been
             costs to myself.




             My Mother Lorraine Cordell has also written many of the emails and is fine
             with dealing with this issue.





                                                                 374]]></page><page Index="376"><![CDATA[Regards




             Simon Cordell



































































                                                           375]]></page><page Index="377"><![CDATA[Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If
             you are not the intended recipient, please destroy this message and notify
             the sender immediately. Canopius may monitor the content of e-mails sent and
             received via its network for viruses, unauthorised use or other lawful
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             Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised
             by the Prudential Regulation Authority and regulated by the Financial
             Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed
             representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius
             Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered
             in England and Wales


             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If
             you are not the intended recipient, please destroy this message and notify
             the sender immediately. Canopius may monitor the content of e-mails sent and
             received via its network for viruses, unauthorised use or other lawful
             business purposes. E-mail sent for and on behalf of a member of Canopius
             Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised
             by the Prudential Regulation Authority and regulated by the Financial
             Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed
             representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius
             Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered
             in England and Wales

             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for



                                                                 376]]></page><page Index="378"><![CDATA[this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution

             The information in this e‐mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e‐mails sent and received via its
             network for viruses, unauthorised use or other lawful business purposes. E‐mail sent for and on behalf of a member of
             Canopius Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents
             Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales



















                                                           377]]></page><page Index="379"><![CDATA[RE: MT3574694 Simon Cordell->S Cordell 300115.pdf



















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        30 January 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a Road  Risks Motor Trade  only,cover was Comprehensive  with the use
                        permitted of Social Domestic and Pleasure and  for Motor  Trade purposes only. Drivers
                        under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                           •  Ford Zetec registration MA47LDY
                           •  Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                            •  Renault Clio registration NA57LDY.
                        We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive

                     KGM Motor Insurance  T +44 (0)20 8530 7351  Registered in England and Wales No 01514453
                     KGM House            F +44 (0)20 8530 8547  Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims  KGM Motor Insurance is a brand name for business written by
                     South Woodford       F +44 (0)20 8530 7037 Claims  Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk  Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 378]]></page><page Index="380"><![CDATA[data electronically or when manually inputting data and was something we were unaware
                        of  until  this case.  We  have  of  course changed  our  processes  to  prevent  this  occurring
                        again.
                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for the purposes permitted under this policy during  the policy
                        period.
                        We  trust this letter meets the requirements of the Police and the Courts. Should you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager

































                     KGM Motor Insurance  T +44 (0)20 8530 7351  Registered in England and Wales No 01514453
                     KGM House            F +44 (0)20 8530 8547  Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims  KGM Motor Insurance is a brand name for business written by
                     South Woodford       F +44 (0)20 8530 7037 Claims  Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk  Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           379]]></page><page Index="381"><![CDATA[RE: MT3574694 Simon Cordell->Van-reciept-10-11-2013.jpg






















































































                                                                 380]]></page><page Index="382"><![CDATA[381]]></page><page Index="383"><![CDATA[RE: MT3574694 Simon Cordell-> MR SIMON CORDELL - CX52 JRZ (28.9 KB).msg




             From: MT Underwriting [MT.Underwriting@canopius.com]
             To: Gramlick, Les
             Sent: 04 December 2014 15:34:12
             Subject: FW: MR SIMON CORDELL - CX52 JRZ



             Kelly Tiller
             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9116 | F +44 (0) 20 8530 1841
             www.kgminsurance.co.uk | www.canopius.com

             From: GARETH.Mullett@met.pnn.police.uk [mailto:GARETH.Mullett@met.pnn.police.uk] On Behalf Of VresCharlton@met.pnn.police.uk
             Sent: 26 November 2013 14:10
             To: Tiller, Kelly
             Subject: RE: MR SIMON CORDELL - CX52 JRZ

             Kelly,
                      I have looked at the seizure notice nothing was taken at the road side and nothing was registered as left in
             the vehicle
             Regards
             Gareth



                  From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                  Sent: 25 November 2013 16:28
                  To: VRES Mailbox - Charlton
                  Subject: RE: MR SIMON CORDELL - CX52 JRZ

                  I have been told by the police that you do a report on all items that was in the vehicle at the time it was ceased.

                  Can I have a copy of this report please?

                  Kind regards

                  Kelly Tiller
                  Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                  KGM House | 14 Eastwood Close | London | E18 1RZ
                  D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                  www.kgminsurance.co.uk | www.canopius.com

                  From: Sarah.Williams6@met.pnn.police.uk [mailto:Sarah.Williams6@met.pnn.police.uk] On Behalf Of
                  VresCharlton@met.pnn.police.uk
                  Sent: 25 November 2013 16:26
                  To: Tiller, Kelly
                  Subject: RE: MR SIMON CORDELL - CX52 JRZ

                  We have no record what was in the vehicle, we do not touch the vehicles contents.

                  Regards

                  Fpo S Williams






                                                                 382]]></page><page Index="384"><![CDATA[RE: MT3574694 Simon Cordell-> MR SIMON CORDELL - CX52 JRZ (28.9 KB).msg




                       From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                       Sent: 25 November 2013 10:55
                       To: VRES Mailbox - Charlton
                       Subject: MR SIMON CORDELL - CX52 JRZ

                       Morning,

                       I need some assistance with regards to the above. We insure Mr Simon Cordell and I need a copy of the report of
                       the items that was in his vehicle at the time it was ceased.

                       We are due to cancel his policy @ noon today.

                       Your urgent advises are awaited.

                       Kind regards

                       Kelly Tiller
                       Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                       KGM House | 14 Eastwood Close | London | E18 1RZ
                       D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                       www.kgminsurance.co.uk | www.canopius.com


                       Confidentiality Caution

                       The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient,
                       please destroy this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and
                       received via its network for viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf
                       of a member of Canopius Group, which includes:

                       Canopius Holdings UK Limited | registered number 04818520
                       Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation
                       Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority
                       Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing
                       Agents Limited
                       Canopius Services Limited | registered number 02733994
                       KGM Motor Insurance is a brand name for business written by Syndicate 260 which is managed by Canopius
                       Managing Agents Limited
                       Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

                  Total Policing is the Met's commitment to be on the streets and in your communities to catch offenders, prevent crime
                  and support victims. We are here for London, working with you to make our capital safer.






                  Consider our environment - please do not print this email unless absolutely necessary.


                  NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and are intended solely
                  for the use of the intended recipient. If you have received this email in error, please notify the sender and delete it from your





                                                           383]]></page><page Index="385"><![CDATA[RE: MT3574694 Simon Cordell-> MR SIMON CORDELL - CX52 JRZ (28.9 KB).msg



                  system.  To avoid incurring legal liabilities, you must not distribute or copy the information in this email without the permission of
                  the sender. MPS communication systems are monitored to the extent permitted by law.  Consequently, any email and/or
                  attachments may be read by monitoring staff. Only specified personnel are authorised to conclude any binding agreement on
                  behalf of the MPS by email. The MPS accepts no responsibility for unauthorised agreements reached with other employees or
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                  Confidentiality Caution

                  The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please
                  destroy this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via
                  its network for viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of
                  Canopius Group, which includes:

                  Canopius Holdings UK Limited | registered number 04818520
                  Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
                  regulated by the Financial Conduct Authority and the Prudential Regulation Authority
                  Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents
                  Limited
                  Canopius Services Limited | registered number 02733994
                  KGM Motor Insurance is a brand name for business written by Syndicate 260 which is managed by Canopius Managing
                  Agents Limited
                  Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Total Policing is the Met's commitment to be on the streets and in your communities to catch offenders, prevent crime and
             support victims. We are here for London, working with you to make our capital safer.




             Consider our environment - please do not print this email unless absolutely necessary.


             NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and are intended solely for the
             use of the intended recipient. If you have received this email in error, please notify the sender and delete it from your system.  To avoid
             incurring legal liabilities, you must not distribute or copy the information in this email without the permission of the sender. MPS
             communication systems are monitored to the extent permitted by law.  Consequently, any email and/or attachments may be read by
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             accepts no responsibility for unauthorised agreements reached with other employees or agents.  The security of this email and any
             attachments cannot be guaranteed. Email messages are routinely scanned but malicious software infection and corruption of content
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                                                           385]]></page><page Index="387"><![CDATA[From:                                         Enquiries <enquiries@cps.gsi.gov.uk>
             Sent:                                           31 January 2015 02:59
             To:                                               Lorraine Cordell
             Subject:                                     RE: Case appeal

             Thank you for contacting Crown Prosecution Service (CPS) Enquiries

             The CPS is responsible for prosecuting most criminal cases in England and Wales, following a police investigation.

             If you are contacting CPS Enquiries in relation to a case which is presently before the courts, or in relation to a case which the
             CPS is advising the police on charges, you should contact the relevant CPS area directly.  Contact details for the 13 CPS regional
             offices can be found at the following link:

             http://www.cps.gov.uk/your_cps/our_organisation/the_cps_areas.html

             Your query may be forwarded to the relevant CPS regional office in the best position to respond to any issues that you have
             raised.  If your email is forwarded, a response will be provided to you by the relevant CPS regional office within 20 working
             days.

             Please note that if you have previously been advised that the CPS cannot provide assistance to you and your query does not
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             *********************************************************************+
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                                                                 386]]></page><page Index="388"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               31 January 2015 18:15
             To:                                   'josephinewardsolicitor@gmail.com'
             Cc:                                   'm.mckee@michaelcarrollandco.com'; 're_wired@ymail.com'
             Subject:                          FW: MT3574694 Simon Cordell
             Attachments:                 S Cordell 300115.pdf; s cordell call from police 141113.wma; Van‐reciept‐10‐11‐2013.jpg;  MR
                                 SIMON CORDELL ‐ CX52 JRZ (28.9 KB); 26_11_2013_13_53__KellyTiller kelly call to
                                 compound.wav

             Hi Josey

             I got the attached information from Simon’s insurance company on Friday. After a lot of work to get it and a lot of emails and over a
             year of time. The letter of Indemnity is not correct with some points which I have asked peter wood to address.

             Simon has asked me to forward this to you.

             The reason is this shows how far the police will go to lie. Not only did he lie to KGM Simon’s insurance, about tools being in Simon’s
             van to void Simon insurance cover and be able to seize his van. He then went on to lie in his statement of facts to be used at court
             saying nothing about tools just that the insurance said Simon’s was not covered by his insurance. He then stood up in court and under
             oath when the judge asked him about tools being in the van said he did not says tools was in the van. The reason the judge asked this
             was he saw emails from KGM saying about the tools.

             Simon was found guilty of this and we have taken it to appeal and are waiting on a date.

             But in the asbo case can this not be shown that the police will lie even under oath. They are trying to use Simon’s char in the asbo
             case and make him look bad. Why can we not show the police in the same light by using this information?

             Simon has asked can you get the case papers from the courts for this case and the Woolwich case. As these cases do show
             somewhat how far the police are willing to go with Simon.

             In the Asbo case papers you have police saying in there statement they know Simon is always insured it is on police file how much he
             was stopped. Yet he has around 8 cases at court for no insurance. In addition, most of these case he never had a summons for and
             they found him guilty due to him knowing nothing about the case was due to be in court.

             Regards

             Lorraine

             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 30 January 2015 17:02
             To: Lorraine Cordell
             Cc: Austin, Andrew; Donovan, Paul
             Subject: RE: MT3574694 Simon Cordell

             Dear Simon,

             Please find attached the following –

                  Recording of the original call made by the Police officer to KGM in which he advised that there were tools in your van.
                  Recording of the call between Kelly Tiller and the Police compound in which Kelly was advised that there were no tools
                  in the vehicle.
                  Receipt showing purchase of the van.
                  E‐Mail from Gareth Mullett from the compound confirming that there was nothing on the seizure notice to indicate that





                                                           387]]></page><page Index="389"><![CDATA[there were any tools removed from the vehicle or in the vehicle in the compund.
                  Letter of Indemnity for the CPS/Courts.

             I believe these are the relevant items you were after and hope this will assist you to resolve the court matters. If you need
             anything else please let me know, or in my absence Andy Austin.

             Paul Donovan will respond separately in respect of your data request but hopefully the attached will meet your requirements.

             As soon as I receive documentation from you to support costs incurred I can consider our response on compensation.

             No doubt I will hear from you shortly, in the meantime have a good weekend.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 27 January 2015 11:14
             To: Wood, Peter
             Cc: Austin, Andrew; complaints@lloyds.com
             Subject: RE: MT3574694 Simon Cordell


             Dear Peter

             Yes please could you send the tapes out and the Letter of Indemnity I would be most grateful as I think this would cover the
             courts, and would like to get the information to them as soon as possible to the court and CPS.

             As for the other information that is acceptable, as I not sure how long it will take the police compound to send me over the
             information, I will need to send to you they do take there time.

             I am just happy this matter is getting address as said the most worrying thing was the court case and this is the information I
             needed. I hope you have a great time on leave.

             I look forward to hearing from you, and will pass the information over from the police compound as soon as I have it.

             Regards

             Simon



             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 27 January 2015 10:05
             To: Lorraine Cordell
             Cc: Austin, Andrew
             Subject: Re: MT3574694 Simon Cordell

             Dear Simon,





                                                                 388]]></page><page Index="390"><![CDATA[I spent some time last Friday tracking down a number of calls and did find the original call that the Police made to Jessica and
             the calls Kelly made to the Compound so we can provide these and it sounds like these are the important calls from the CPS
             and Courts viewpoint. I will pass these over to our Data Protection Officer of course but will ask if its ok for me to release them
             to you in the meantime before he does his official response.

             I think we should also do the Letter of Indemnity and will send this across to you in the next few days, theres no reason why
             you can't send this across now and it can do no harm.

             I'm concious we have not done a formal final response yet to your complaint, I intend to do this as soon as we receive full
             details of the recovery costs you incurred and can make a decision on compensation, I trust thats acceptable.

             If you need anything else or have any questions in the meantime please do not hesitate to contact us.

             I am keeping Andy in the loop as I am due to go on leave from 12/2/15 ‐ 8/3/15 so he will need to pick up any issues that may
             arise during that time.

             We will be in touch shortly and await details from you as above in due course.

             King Regards

             Mr Peter Wood



             From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Date: 26 January 2015 23:10:04 GMT
             To: Wood, Peter <Peter.Wood@canopius.com>
             Cc: complaints@lloyds.com <complaints@lloyds.com>
             Subject: Re: MT3574694 Simon Cordell

             Dear Peter Wood

             Thank you for picking this up and taking the time to deal with this matter..

             The date of the appeal I do not have yet.

             I are waiting for this but the court and CPS said if I get the information needed before the court date then it could be sent to the
             court who found me guilty and the CPS and this would be linked to the case and addressed. In addition, there should be no need
             for the appeal court case.

             I are trying to do this so that a next day is not got to be wasted of my time in court and getting to and from the court.

             The day that the police officer pulled me and told KGM that I had tools in my van, which the police officer lied, and the police
             officer has said this in court so lied to the judge is 14/11/2013.

             I think due to what the police officer said in court the CPS and judge would like to know the facts and what the police officer said
             on that phone call to KGM. In addition, when KGM spoke to the manager at the police compound and found out in fact there was
             not tools, I think the reason for this is the police officer committed perjury in the court.

             That is why they asked me to get proof that my insurance was not void, section 9 witness statements as to what the police officer
             told KGM on the phone to try to void my insurance, In addition, the facts how KGM found out I had in fact done nothing wrong
             and my insurance should not be cancelled.

             However, if you think a Letter of Indemnity would sort this matter out then if this could be done I would be very grateful, but could



                                                           389]]></page><page Index="391"><![CDATA[However, if you think a Letter of Indemnity would sort this matter out then if this could be done I would be very grateful, but could
             you include in the letter only reason this has come about is due to what the police officer told KGM about the tools being in the
             van. In addition, this is the reason KGM told the police officer that I would not then be covered by the insurance policy I had in
             force with them.

             This should cover it I hope as I really did nothing wrong and Kelly Tiller knows the police officer lied to get my insurance cancelled
             as she spoke to the police compound and they told her there was no tools.

             The vehicle registration I was driving on the 14/11/2010 was CX52JRZ, this registration was included on my insurance. So should
             have shown on the database along with my car. However, none showed up as being insured on the MID database, this is what has
             caused me all the problems with the police.

             As already aware yes I was stopped around 8 or 9 times and had vehicles seized.
             I do have some of the some of them here already like do have the receipt what I paid to get the vehicle out of the compound for
             the 14/11/2013 case I picked that up on the 16/11/2013.

             I have the ones for the 08/04/2013, 29/10/2013, 16/11/2013, 03/01/2014 I just need to get the receipts for the other dates and
             also something that shows they was all sized due to no insurance from the police compound.

             As for the Data Subject Access Request, I am most grateful that this is being addressed. If I had known a fee was, needed I
             would have paid that right away, but due to no one getting back to me about the ones that were put in, I did not know a fee was
             needed.

             Regards

             Simon Cordell



             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 23 January 2015 17:19
             To: Lorraine Cordell
             Subject: FW: FW: MT3574694

             Dear Mr Cordell,

             Unfortunately Andy has been called away due to a family emergency, in his absence I have picked this matter up.

             The first order of business to my mind is dealing with the Court case, can you confirm when the date has been set for the hearing
             please? My thought is that we provide a Letter of Indemnity that basically confirms that you had a valid policy in force between
             said dates and on what vehicles, this should satisfy the Courts but if they need anything else we will be happy to assist, just let me
             know what you require.

             I understand you were stopped several times and had vehicles seized, you are in the process of obtaining evidence of these vehicle
             seizures and the costs incurred by you as a result for us to consider compensation. When you have gathered this please forward
             the evidence to us as soon as possible.

             There is also the matter of your Data Subject Access Request. I have spent some time today tracking down recorded calls and
             various communications and hove notified our Data Protection Officer of your request. I can see that you have made a request,
             any request should correctly be sent on for the attention of the Data Protection Officer along with a £10 fee. Your request was
             addressed generally to KGM with no fee and it would appear not actioned. The underwriter dealing with your request should have
             asked immediately for the fee payment and escalated your request accordingly. This was not done for which I must apologise, as a
             result we will waive the fee requirement and I would confirm this is now in hand.



                                                                 390]]></page><page Index="392"><![CDATA[result we will waive the fee requirement and I would confirm this is now in hand.

             We have yet to issue a final response to your complaint and I would assure you we will do this as soon as we have received your
             response to the above points.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com






             From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
             To: Andrew.Austin@canopius.com <Andrew.Austin@canopius.com>
             Subject:FW: MT3574694



             Dear Andrew




             Please see attached Insurance, which will show you full details of his
             insurance policy and dates covered.




             Yes, we do want full discloser so this mater can be sorted out by the court
             and I can send the information over to the CPS for the case of the
             14/11/2013 where the police officer told KGM I had tools in my van to void
             my insurance. Kelly Tiller from the trade section and Jessica know fully
             what went on and it was Jessica that took the phone call from the police
             officer. After this I believe Kelly Tiller took over dealing with my policy
             and she was the one that had the say to cancel my policy and she was the one
             that believed the police until I went to the police compound and spoke to
             the manager there where he spoke to Kelly Tiller. If I had not done this
             Kelly Tiller would have cancelled my policy of insurance and I have all the
             emails to prove this.




             After Kelly Tiller found out I was not liying about having no tools in my
             van the insurance policy was kept in place, I did ask Kelly Tiller on more
             then once to send me the information and put data requests in which was not
             replied to. Now I have been found guilty when Kelly Tiller knows the truth
             that there was not tools and the police officer lied to KGM on the phone
             call.




                                                           391]]></page><page Index="393"><![CDATA[I am the one that has suffered over all this not just on this case but all
             the times I have been taken to court for no insurance over the year my
             policy run with KGM due to it not showing on the MID database.




             You should have all the emails already from Broadsure Direct and many was
             sent by them to KGM as I was told KGM could not talk to me and I had to deal
             with Broadsure Direct about my policy Masrtin Jenkins from Broadsure Direct
             should also have copies of all emails as I do.




             I have spoken to DVLA today and asked for the data of how many times points
             was put on my licence due to not getting summons from police and then
             dealing with cases I new nothing about and then I had to get he cases
             reopened, I have to write them a letter and they will send the data I have
             asked for in the post.




             I do have a lot of letters which I will sort out scan and send over. But the
             1st part I want to deal with is the court case I was found guilty at and
             have put an appeal in that is the most important to me right now.





             We can deal with everything else once I get all the data scanned as there is
             really a lot and it was all due to KGM not sorting out why my insurance was
             not showing on the MID database. The seizers alone have left me out of
             pocket by around £1700.00. That is without all the days I have not been able
             to work due to my driving licence being messed up and showing points for no
             insurance. All the time going back and forward to the compound to collect my
             vehicles, and everything else I have had to deal with the courts when in
             fact I had done nothing wrong.




             I have tried to deal with this for months and months without going to the
             ombudsman and KGM has taken no notice, it has taken me to go to the
             ombudsman for KGM to take any notice and I don’t feel anyone would be happy
             with the this sort of service from KGM let alone any company doing this and
             causing someone so much suffering.




             It was one of the police in the end at the compound who in the end worked
             out why it was not showing up on the MID and that was because there had been



                                                                 392]]></page><page Index="394"><![CDATA[out why it was not showing up on the MID and that was because there had been
             a space put within my Reg Numbers. It was that bad two police compounds new
             me and said each time not again.




             As you can see, I am not very happy about all of this but I do not think
             anyone would be when they paid for there insurance and had done nothing
             wrong to suffer all this.





             Therefore could you please get the information I need to send to the CPS, I
             have written what was needed from Nov 2014 and way before this, and it still
             has not been sent and I have this hanging over my head. I did not just get
             points on my licence I got disqualified from driving for 6 months due to
             repeat offending of no insurance please tell me why when I have paid for my
             insurance from KGM? The reason it has not been enforced is due to me putting
             an appeal in.




             You can contact my mother on 0208 245 7454 or 07961 833021








             Regards




             Simon Cordell




             _____


             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 16:13
             To: 'Lorraine Cordell'
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




             Dear Mr Cordell,




             I have detailed the process for requesting information under the subject



                                                           393]]></page><page Index="395"><![CDATA[I have detailed the process for requesting information under the subject
             access request and if you wish to proceed with this please confirm.




             In the meantime I am keen to assist you if I can in confirming when cover
             was in force.





             Please can you confirm if there is a contact number I can call you or your
             Mother on and a time that is acceptable so that I can try and help resolve
             this particular issue for you.




             I look forward to hearing from you with this information.




             Regards,





             Andrew Austin

             Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ

             D +44 (0) 20 8530 1806 | M 07469 147743 | <http://www.kgminsurance.co.uk/>
             www.kgminsurance.co.uk | <http://www.canopius.com/> www.canopius.com




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 13:22
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




             Dear Andrew




             I will forward this to you within a few days I will ask the police compound
             to do a full print out as to all the tickets as I believe there is a few
             missing.



                                                                 394]]></page><page Index="396"><![CDATA[missing.

             I do have around 6 of the tickets here when the vehicles were sized I also
             do have court letters, and letters from DVLA, which I will forward over to
             you once I have scanned then in so please give me a few days and I will get
             back to you with this information as there is a lot of data..




             The main one at this time I am worried about is the case where the vehicle
             was sized due to the police lying and me being found guilty at court you did
             have an email on the 30 November 2014 about what was needed and I do have
             the court letter showing I was found guilty and about the appeal.




             This data should have been given under the Subject access request under the
             Data Protection Act 1998 I put in, so was wondering what you can do about
             this and if you will need a new Subject access request under the Data
             Protection Act 1998 I have already sent 3 in so to do a 4th I do not feel I
             should need to do.





             KGM have in fact not followed the protocol for the Subject access request
             under the Data Protection Act 1998 which has been put in 3 times already to
             KGM, I will be addressing this with the Information Commissioner’s Office as
             I do not see any reason you would have to stop the information I have asked
             for under this act to prove I was not in fact guilty of no insurance.




             And now say to deal with this you need information from me. I can understand
             you want the information for the complaint that has been put in, but not the
             information I asked for to show I was in fact I was insured for an appeal
             that is ongoing. And in fact would not have been ongoing if the Subject
             access request under the Data Protection Act 1998 as I would not have been
             found guilty.




             I would like the data sent to the court as soon as possible in regards to
             this so they can look at the facts and see if fact I was insured so there
             should be no need for the appeal to go ahead with more of my time wasted
             going to court.




             Regards






                                                           395]]></page><page Index="397"><![CDATA[Simon Cordell




             _____

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 11:54
             To: 'Lorraine Cordell'
             Subject: RE: MT3574694




             Dear Mr Cordell





             Thank you for your email.




             My letter dated 22/12/14 requests the following documentary evidence from
             you





             With regards to any losses that may have been incurred as a result of the
             above, I confirm as detailed in my previous letter, I require the
             following:-




             1. Confirmation of the points you raised to the Financial Ombudsman
             when you verbally submitted your complaint and the outcome you are looking
             to achieve.

             2. Full details of the losses that you have incurred as a direct result
             of your complaint and full documentary evidence supporting this.

             3. Confirmation of dates of any convictions or costs imposed directly
             as a result of your complaint, including full documentary evidence
             supporting this.




             Once I receive all of the above I will be happy to consider this further.








                                                                 396]]></page><page Index="398"><![CDATA[With regards to your subject access request. My letter of the 9/12/14
             advised the following:-




             Following our initial investigations we note that you submitted a subject
             access request to your Broker. Should you wish to proceed with this, please
             can you formally request this in writing to our Data Protection Officer at
             the address detailed at the foot of the letter including a cheque payable to
             KGM Insurance for the sum of £10.00. Alternatively, you may wish to wait
             until our full investigations have been finalised.




             Can you please confirm how you wish to proceed with that request.




             Should you not be in receipt of any of the letters I refer to above, please
             advise me and I will ensure copies are sent to you immediately.




             I await your reply








             Andrew Austin

             Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ





             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 11:31
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




             To Whom It May Concern:








                                                           397]]></page><page Index="399"><![CDATA[I am writing due to the complaint I put in. I have forwarded emails to
             Broadsure Direct and spoken to Broadsure Direct who took the policy of
             insurance out policy no: MT3574694




             I have been asking for information from KGM since 2013 and have heard
             nothing back.




             When the policy was taken out there was some reason it did not show up on
             the MID database Broadsure Direct and KGM was aware of this.




             Due to this fact I had my vehicles were sized a number of times I believe 8
             or 9 times in all, where I had to pay the costs to get my vehicles out the
             compound each time. In the week when I was pulled by police it was not so
             bad as the insurance company was opened so when I showed the police my
             policy they could call the insurance company.





             The seizers happened mostly at the weekend mostly due to the insurance
             company being closed and the police could not talk to anyone even when I had
             my policy on me at all times to prove I did in fact have insurance.




             I made many calls to the police, Broadsure Direct, KGM and the people who
             run the MID database but the issue did not go away and my vehicles still did
             not show up on the MID database.




             There was also a time in Nov 2013 when my van was sized this was due to KGM
             telling the police I was not insured due to the police telling KGM that I
             had tools in my van. Which was a lie by the police as I did not have
             anything in my van. Kelly Tiller from the trade section was dealing with
             this and a few days later I got a letter from KGM saying they was going to
             cancel my policy. As you can understand I was very upset over this as I had
             done nothing wrong.




             At this times lots of calls was both made to KMG and Broadsure to stop the
             cancelation of my insurance policy, I spoke to Kelly Tiller many times but
             she believed the police and I had no say in the matter. The police was off





                                                                 398]]></page><page Index="400"><![CDATA[duty so I could not speak to them and Kelly Tiller was saying unless I could
             prove I did not have any tools in my van then the insurance policy would be
             cancelled which was very unfair as I had done nothing wrong I new I never
             had any tools.




             But I also asked Kelly Tiller did the police tell her what tools was meant
             to be in my van, to which she said no. KGM was not even aware I had
             mechanics trade on my policy so if my mechanics tools had been in my van at
             the time my insurance would still have been cancelled which to me what was
             the point in having insurance?





             I then spoke to a wonderful operator at the police when I called told her
             what had gone on and was told by her to go to the police compound as when
             any vehicles are taken there they have to do a full list of items that are
             in the vehicles as they are in fact legible if something goes missing. Over
             that weekend I sent emails to the compound and forwarded them to Broadsure
             as my insurance was due to be cancelled on the Monday. On Monday I got an
             email from Broadsure direct asking me to go to the compound as Kelly Tiller
             had no luck getting a reply from them also, and once there to call Kelly
             Tiller due to the time on the Monday I got the email it would have been to
             late to go the compound and get a call to Kelly Tiller as she would have
             ended work for that day so I sent an email saying I would be going there
             early the next morning.




             I went the next day and asked to speak to the manger of the compound who in
             fact looked up my van and said nothing was in there, there was not tools I
             called Kelly Tiller and the manager of the compound spoke to her and
             confirmed there was nothing in the van when it was taken there by police and
             that I had put thing in the van when I had taken it out of the compound.





             At this point Kelly tiller believed me and said the policy would not be
             cancelled. But on my way back from the compound driving my phone ring and I
             stopped to pick it up and it was Broadsure direct saying my policy had in
             fact been cancelled I was very upset at this and told them what had
             happened, I was asked to hold on they was called KGM back and would call me
             right back. I waited till Broadsure direct called me back and confirmed my
             insurance policy had not been cancelled then drove home.












                                                           399]]></page><page Index="401"><![CDATA[From this point I have been asking for all information and putting data
             protection acts in which have not been dealt with and I have heard nothing
             from KGM.




             I have been back and forward to court due to no insurance and in fact 4
             cases I did not get any summons so was in fact found guilty as I did not
             know it was even going to court.





             I have had points put on my driving licence for no reason and had to go back
             and forward to court many times when this should not have been the case.





             Then the case come up for the seizer when the police said I had tools in my
             van I went to court with all my documents but due to not having the
             information I had asked for from KGM many times about that case I was found
             guilty. I am very upset about the whole policy with KGM. I have put an
             appeal in and this case will be going to crown court I have again asked for
             information and again heard nothing. These matters need to be addressed as I
             am suffering due to all of this.




             Martin Jenkins at Broadsure Direct knows everything that has gone on as he
             was my main contact.




             I also have all the emails the last one that I will enclose again, which I
             have heard nothing about and the 1st Subject access request under the Data
             Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the
             Subject access request under the Data Protection Act 1998 about time times
             and asked Martin Jenkins to look into why I had heard nothing about more
             then once.




             Once I get the appeal date for crown court I will ask the court to summons
             the people at KGM to deal with this matter as they know I was insurance and
             did nothing wrong and the police lied. All I have asked for is the data so
             there will be no need to summons people this way I can send the section 9
             witness statements over to the crown and the other information and this case
             should be dropped against me.









                                                                 400]]></page><page Index="402"><![CDATA[It just seemed that KGM does not want to do anything and give me the
             information I need to prove in fact I was insurance and the police lied to
             KGM to in fact make it that I was not insurance.




             There is a lot more I could say about the insurance I had with KGM but this
             insurance policy was my worse nightmare. It has messed my clean driving
             licence up and in fact got to the point I could not drive so could not work.
             Due to the fact, KGM could not send me the information over that was needed
             to prove I did have insurance.




             If you need o can send over all the emails that has been sent back and
             forward to Broadsure who sent them to KGM.




             I have lost a lot of money, and time due to this insurance policy I have had
             to pay for my vehicles to be taken out of the police compound around 8 to 9
             times at a cost of £180.00 to £200.00 a time. All the lost of work due to
             having to take time to go to the police compound, and all the times I have
             had to go to court for no insurance when in fact I had insurance. And points
             put on my driving licence to the fact I could not drive, this has all been
             costs to myself.




             My Mother Lorraine Cordell has also written many of the emails and is fine
             with dealing with this issue.







             Regards





             Simon Cordell


















                                                           401]]></page><page Index="403"><![CDATA[Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If
             you are not the intended recipient, please destroy this message and notify
             the sender immediately. Canopius may monitor the content of e-mails sent and
             received via its network for viruses, unauthorised use or other lawful
             business purposes. E-mail sent for and on behalf of a member of Canopius
             Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised
             by the Prudential Regulation Authority and regulated by the Financial
             Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed
             representative of Canopius Managing Agents Limited





                                                                 402]]></page><page Index="404"><![CDATA[Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius
             Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered
             in England and Wales



             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If
             you are not the intended recipient, please destroy this message and notify
             the sender immediately. Canopius may monitor the content of e-mails sent and
             received via its network for viruses, unauthorised use or other lawful
             business purposes. E-mail sent for and on behalf of a member of Canopius
             Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised
             by the Prudential Regulation Authority and regulated by the Financial
             Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed
             representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius
             Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered
             in England and Wales

             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:






                                                           403]]></page><page Index="405"><![CDATA[404]]></page><page Index="406"><![CDATA[Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution


             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:


             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales
















































                                                           405]]></page><page Index="407"><![CDATA[FW: MT3574694 Simon Cordell->S Cordell 300115.pdf



















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        30 January 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a Road  Risks Motor Trade  only,cover was Comprehensive  with the use
                        permitted of Social Domestic and Pleasure and  for Motor  Trade purposes only. Drivers
                        under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                           •  Ford Zetec registration MA47LDY
                           •  Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                            •  Renault Clio registration NA57LDY.
                        We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive

                     KGM Motor Insurance  T +44 (0)20 8530 7351  Registered in England and Wales No 01514453
                     KGM House            F +44 (0)20 8530 8547  Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims  KGM Motor Insurance is a brand name for business written by
                     South Woodford       F +44 (0)20 8530 7037 Claims  Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk  Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 406]]></page><page Index="408"><![CDATA[data electronically or when manually inputting data and was something we were unaware
                        of  until  this case.  We  have  of  course changed  our  processes  to  prevent  this  occurring
                        again.
                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for the purposes permitted under this policy during  the policy
                        period.
                        We  trust this letter meets the requirements of the Police and the Courts. Should you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager

































                     KGM Motor Insurance  T +44 (0)20 8530 7351  Registered in England and Wales No 01514453
                     KGM House            F +44 (0)20 8530 8547  Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims  KGM Motor Insurance is a brand name for business written by
                     South Woodford       F +44 (0)20 8530 7037 Claims  Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk  Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           407]]></page><page Index="409"><![CDATA[FW: MT3574694 Simon Cordell->Van-reciept-10-11-2013.jpg






















































































                                                                 408]]></page><page Index="410"><![CDATA[409]]></page><page Index="411"><![CDATA[FW: MT3574694 Simon Cordell-> MR SIMON CORDELL - CX52 JRZ (28.9 KB).msg




             From: MT Underwriting [MT.Underwriting@canopius.com]
             To: Gramlick, Les
             Sent: 04 December 2014 15:34:12
             Subject: FW: MR SIMON CORDELL - CX52 JRZ



             Kelly Tiller
             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9116 | F +44 (0) 20 8530 1841
             www.kgminsurance.co.uk | www.canopius.com

             From: GARETH.Mullett@met.pnn.police.uk [mailto:GARETH.Mullett@met.pnn.police.uk] On Behalf Of VresCharlton@met.pnn.police.uk
             Sent: 26 November 2013 14:10
             To: Tiller, Kelly
             Subject: RE: MR SIMON CORDELL - CX52 JRZ

             Kelly,
                      I have looked at the seizure notice nothing was taken at the road side and nothing was registered as left in
             the vehicle
             Regards
             Gareth



                  From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                  Sent: 25 November 2013 16:28
                  To: VRES Mailbox - Charlton
                  Subject: RE: MR SIMON CORDELL - CX52 JRZ

                  I have been told by the police that you do a report on all items that was in the vehicle at the time it was ceased.

                  Can I have a copy of this report please?

                  Kind regards

                  Kelly Tiller
                  Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                  KGM House | 14 Eastwood Close | London | E18 1RZ
                  D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                  www.kgminsurance.co.uk | www.canopius.com

                  From: Sarah.Williams6@met.pnn.police.uk [mailto:Sarah.Williams6@met.pnn.police.uk] On Behalf Of
                  VresCharlton@met.pnn.police.uk
                  Sent: 25 November 2013 16:26
                  To: Tiller, Kelly
                  Subject: RE: MR SIMON CORDELL - CX52 JRZ

                  We have no record what was in the vehicle, we do not touch the vehicles contents.

                  Regards

                  Fpo S Williams






                                                                  410]]></page><page Index="412"><![CDATA[FW: MT3574694 Simon Cordell-> MR SIMON CORDELL - CX52 JRZ (28.9 KB).msg




                       From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                       Sent: 25 November 2013 10:55
                       To: VRES Mailbox - Charlton
                       Subject: MR SIMON CORDELL - CX52 JRZ

                       Morning,

                       I need some assistance with regards to the above. We insure Mr Simon Cordell and I need a copy of the report of
                       the items that was in his vehicle at the time it was ceased.

                       We are due to cancel his policy @ noon today.

                       Your urgent advises are awaited.

                       Kind regards

                       Kelly Tiller
                       Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                       KGM House | 14 Eastwood Close | London | E18 1RZ
                       D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                       www.kgminsurance.co.uk | www.canopius.com


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                       please destroy this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and
                       received via its network for viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf
                       of a member of Canopius Group, which includes:

                       Canopius Holdings UK Limited | registered number 04818520
                       Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation
                       Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority
                       Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing
                       Agents Limited
                       Canopius Services Limited | registered number 02733994
                       KGM Motor Insurance is a brand name for business written by Syndicate 260 which is managed by Canopius
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                       Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

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                                                           411]]></page><page Index="413"><![CDATA[FW: MT3574694 Simon Cordell-> MR SIMON CORDELL - CX52 JRZ (28.9 KB).msg



                  system.  To avoid incurring legal liabilities, you must not distribute or copy the information in this email without the permission of
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                  Confidentiality Caution

                  The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please
                  destroy this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via
                  its network for viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of
                  Canopius Group, which includes:

                  Canopius Holdings UK Limited | registered number 04818520
                  Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
                  regulated by the Financial Conduct Authority and the Prudential Regulation Authority
                  Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents
                  Limited
                  Canopius Services Limited | registered number 02733994
                  KGM Motor Insurance is a brand name for business written by Syndicate 260 which is managed by Canopius Managing
                  Agents Limited
                  Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Total Policing is the Met's commitment to be on the streets and in your communities to catch offenders, prevent crime and
             support victims. We are here for London, working with you to make our capital safer.




             Consider our environment - please do not print this email unless absolutely necessary.


             NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and are intended solely for the
             use of the intended recipient. If you have received this email in error, please notify the sender and delete it from your system.  To avoid
             incurring legal liabilities, you must not distribute or copy the information in this email without the permission of the sender. MPS
             communication systems are monitored to the extent permitted by law.  Consequently, any email and/or attachments may be read by
             monitoring staff. Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email. The MPS
             accepts no responsibility for unauthorised agreements reached with other employees or agents.  The security of this email and any
             attachments cannot be guaranteed. Email messages are routinely scanned but malicious software infection and corruption of content
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                                                                  412]]></page><page Index="414"><![CDATA[FW: MT3574694 Simon Cordell-> MR SIMON CORDELL - CX52 JRZ (28.9 KB).msg




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                                                           413]]></page><page Index="415"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               31 January 2015 02:58
             To:                                   'enquiries@cps.gsi.gov.uk'
             Subject:                          RE: Case appeal

             To Whom It May Concern:

             I am writing this email to find out to whom I would have to send information to within the CPS in regards to a case I was found guilty off
             at Wimbledon magistrate’s court of driving without insurance.

             I put an appeal in to Wimbledon magistrate’s court on the same day, which was accepted by the Judge hearing my case in court.

             I was told by the court and CPS if I got the information that was needed to prove that I did in fact have insurance then I could pass this
             to the CPS to look at.

             I have yet to get the date of my appeal, but do have the information from my insurance company that I feel will prove I did in fact have
             insurance to drive on the day I was stopped by police and would like to forward that over by email to the CPS to address.

             Would it please be possible to get an email address of where the data can be sent to so that this can be done?


             Regards

             Lorraine

















































                                                                  414]]></page><page Index="416"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               31 January 2015 01:47
             To:                                   'Wood, Peter'
             Subject:                          RE: MT3574694 Simon Cordell
             Attachments:                 registration MA47LDY Corrected.pdf

             Dear Peter

             Thank you very much for the information you have sent, I do see some errors in your letter of Indemnity.

             Ford Zetec registration MA47LDY
             • Ford Transit registration CX52JRZ
             On the 8/4/13 at 11.05am the following vehicle was added to the policy –
             • Renault Clio registration NA57LDY.

             Ford Zetec registration MA47LDY
             Renault Clio registration NA57LDY

             This registration was always put in not correctly but was in fact given to Broadsure Direct correctly.

             The registration should have been

             Ford Zetec registration MA57LDY

                                    rd
             This was later correct after the 3  time of telling the Ford Zetec registration as MA57LDY please see attached document.
             This is the registration that should have been on the policy from the start.
             We never new it was not correct until 08/04/13 when again the correct registration was given.
             However, it was put down as Renault Clio registration NA57LDY, we then believe it was put in correctly and not a new car added.
             We was not sent any documents of that change so did not know there was again an error until the Oct 2013 when it was in fact
             corrected this time we asked for new documents to be sent which they were so we could check.
             But they kept on his policy Renault Clio registration NA57LDY we made a next call and told them this needed to be removed and was
             told it would be done.
             It seems this was never done by what you have sent in your email.

             I do believe I have emails also about this issue to Broadsure Direct and Martin Jenkins, can confirm this as he was the one we dealt
             with at Broadsure Direct. He also should remember all the phone calls.

             There is also a next issue Simon was not just covered with the basic trade insurance with KGM, Broadsure Direct had a special section
             with KGM which included in his insurance he was in fact covered for his work as a mechanic, not just standard insurance of trade
             buying and selling that KGM as a rule only deals with.
             This has been discussed with the underwriters at KGM by Broadsure Direct re Martin Jenkins. This also caused issues with his
             insurance cover a few times. This was also meant to have been address and seems it was not. At the time we was not happy as we
             was told he was not covered when in fact he was. If you call Broadsure Direct and speak to Martin Jenkins, I feel that he can send you
             the paper work and under writing of how Simon’s insurance was meant to have been setup.

             As you can see there was a number of issues with his insurance with KGM that lead to problems. and even with the issues of
             14/11/2013 when a call was made to Kelly Tiller we asked did the police say what tools was meant to have been in the van as if there
             was mechanic tools in there his insurance should have in fact covered this. Kelly Tiller said no the police officer did not say which tools.
             But also said he was again not insured for this again Martin Jenkins got a rude call from us and again he had to make calls to address
             this issues.

             Can you please confirm he was correctly insured with KGM and write this as I would like this addressed.

             And one last thing could you please say in your letter on the date of the 14/11/2013 he was fully insured just so there cannot be any
             mistakes at court.

             Sorry, this is causing such an issue and taking up your time but I really want to have something that is fully correct, as I do not want
             any other issues with courts, police and anything else that could cause my Son problems.







                                                           415]]></page><page Index="417"><![CDATA[Regards

             Lorraine.



             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 30 January 2015 17:02
             To: Lorraine Cordell
             Cc: Austin, Andrew; Donovan, Paul
             Subject: RE: MT3574694 Simon Cordell

             Dear Simon,

             Please find attached the following –

                  Recording of the original call made by the Police officer to KGM in which he advised that there were tools in your van.
                  Recording of the call between Kelly Tiller and the Police compound in which Kelly was advised that there were no tools
                  in the vehicle.
                  Receipt showing purchase of the van.
                  E‐Mail from Gareth Mullett from the compound confirming that there was nothing on the seizure notice to indicate that
                  there were any tools removed from the vehicle or in the vehicle in the compund.
                  Letter of Indemnity for the CPS/Courts.

             I believe these are the relevant items you were after and hope this will assist you to resolve the court matters. If you need
             anything else please let me know, or in my absence Andy Austin.

             Paul Donovan will respond separately in respect of your data request but hopefully the attached will meet your requirements.

             As soon as I receive documentation from you to support costs incurred I can consider our response on compensation.

             No doubt I will hear from you shortly, in the meantime have a good weekend.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 27 January 2015 11:14
             To: Wood, Peter
             Cc: Austin, Andrew; complaints@lloyds.com
             Subject: RE: MT3574694 Simon Cordell


             Dear Peter

             Yes please could you send the tapes out and the Letter of Indemnity I would be most grateful as I think this would cover the
             courts, and would like to get the information to them as soon as possible to the court and CPS.

             As for the other information that is acceptable, as I not sure how long it will take the police compound to send me over the





                                                                  416]]></page><page Index="418"><![CDATA[information, I will need to send to you they do take there time.

             I am just happy this matter is getting address as said the most worrying thing was the court case and this is the information I
             needed. I hope you have a great time on leave.

             I look forward to hearing from you, and will pass the information over from the police compound as soon as I have it.

             Regards

             Simon



             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 27 January 2015 10:05
             To: Lorraine Cordell
             Cc: Austin, Andrew
             Subject: Re: MT3574694 Simon Cordell

             Dear Simon,

             I spent some time last Friday tracking down a number of calls and did find the original call that the Police made to Jessica and
             the calls Kelly made to the Compound so we can provide these and it sounds like these are the important calls from the CPS
             and Courts viewpoint. I will pass these over to our Data Protection Officer of course but will ask if its ok for me to release them
             to you in the meantime before he does his official response.

             I think we should also do the Letter of Indemnity and will send this across to you in the next few days, theres no reason why
             you can't send this across now and it can do no harm.

             I'm concious we have not done a formal final response yet to your complaint, I intend to do this as soon as we receive full
             details of the recovery costs you incurred and can make a decision on compensation, I trust thats acceptable.

             If you need anything else or have any questions in the meantime please do not hesitate to contact us.

             I am keeping Andy in the loop as I am due to go on leave from 12/2/15 ‐ 8/3/15 so he will need to pick up any issues that may
             arise during that time.

             We will be in touch shortly and await details from you as above in due course.

             King Regards

             Mr Peter Wood



             From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Date: 26 January 2015 23:10:04 GMT
             To: Wood, Peter <Peter.Wood@canopius.com>
             Cc: complaints@lloyds.com <complaints@lloyds.com>
             Subject: Re: MT3574694 Simon Cordell

             Dear Peter Wood

             Thank you for picking this up and taking the time to deal with this matter..





                                                           417]]></page><page Index="419"><![CDATA[The date of the appeal I do not have yet.

             I are waiting for this but the court and CPS said if I get the information needed before the court date then it could be sent to the
             court who found me guilty and the CPS and this would be linked to the case and addressed. In addition, there should be no need
             for the appeal court case.

             I are trying to do this so that a next day is not got to be wasted of my time in court and getting to and from the court.

             The day that the police officer pulled me and told KGM that I had tools in my van, which the police officer lied, and the police
             officer has said this in court so lied to the judge is 14/11/2013.

             I think due to what the police officer said in court the CPS and judge would like to know the facts and what the police officer said
             on that phone call to KGM. In addition, when KGM spoke to the manager at the police compound and found out in fact there was
             not tools, I think the reason for this is the police officer committed perjury in the court.

             That is why they asked me to get proof that my insurance was not void, section 9 witness statements as to what the police officer
             told KGM on the phone to try to void my insurance, In addition, the facts how KGM found out I had in fact done nothing wrong
             and my insurance should not be cancelled.

             However, if you think a Letter of Indemnity would sort this matter out then if this could be done I would be very grateful, but could
             you include in the letter only reason this has come about is due to what the police officer told KGM about the tools being in the
             van. In addition, this is the reason KGM told the police officer that I would not then be covered by the insurance policy I had in
             force with them.

             This should cover it I hope as I really did nothing wrong and Kelly Tiller knows the police officer lied to get my insurance cancelled
             as she spoke to the police compound and they told her there was no tools.

             The vehicle registration I was driving on the 14/11/2010 was CX52JRZ, this registration was included on my insurance. So should
             have shown on the database along with my car. However, none showed up as being insured on the MID database, this is what has
             caused me all the problems with the police.

             As already aware yes I was stopped around 8 or 9 times and had vehicles seized.
             I do have some of the some of them here already like do have the receipt what I paid to get the vehicle out of the compound for
             the 14/11/2013 case I picked that up on the 16/11/2013.

             I have the ones for the 08/04/2013, 29/10/2013, 16/11/2013, 03/01/2014 I just need to get the receipts for the other dates and
             also something that shows they was all sized due to no insurance from the police compound.

             As for the Data Subject Access Request, I am most grateful that this is being addressed. If I had known a fee was, needed I
             would have paid that right away, but due to no one getting back to me about the ones that were put in, I did not know a fee was
             needed.

             Regards

             Simon Cordell



             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 23 January 2015 17:19
             To: Lorraine Cordell




                                                                  418]]></page><page Index="420"><![CDATA[Subject: FW: FW: MT3574694

             Dear Mr Cordell,

             Unfortunately Andy has been called away due to a family emergency, in his absence I have picked this matter up.

             The first order of business to my mind is dealing with the Court case, can you confirm when the date has been set for the hearing
             please? My thought is that we provide a Letter of Indemnity that basically confirms that you had a valid policy in force between
             said dates and on what vehicles, this should satisfy the Courts but if they need anything else we will be happy to assist, just let me
             know what you require.

             I understand you were stopped several times and had vehicles seized, you are in the process of obtaining evidence of these vehicle
             seizures and the costs incurred by you as a result for us to consider compensation. When you have gathered this please forward
             the evidence to us as soon as possible.

             There is also the matter of your Data Subject Access Request. I have spent some time today tracking down recorded calls and
             various communications and hove notified our Data Protection Officer of your request. I can see that you have made a request,
             any request should correctly be sent on for the attention of the Data Protection Officer along with a £10 fee. Your request was
             addressed generally to KGM with no fee and it would appear not actioned. The underwriter dealing with your request should have
             asked immediately for the fee payment and escalated your request accordingly. This was not done for which I must apologise, as a
             result we will waive the fee requirement and I would confirm this is now in hand.

             We have yet to issue a final response to your complaint and I would assure you we will do this as soon as we have received your
             response to the above points.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com






             From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
             To: Andrew.Austin@canopius.com <Andrew.Austin@canopius.com>
             Subject:FW: MT3574694



             Dear Andrew




             Please see attached Insurance, which will show you full details of his
             insurance policy and dates covered.




             Yes, we do want full discloser so this mater can be sorted out by the court



                                                           419]]></page><page Index="421"><![CDATA[Yes, we do want full discloser so this mater can be sorted out by the court
             and I can send the information over to the CPS for the case of the
             14/11/2013 where the police officer told KGM I had tools in my van to void
             my insurance. Kelly Tiller from the trade section and Jessica know fully
             what went on and it was Jessica that took the phone call from the police
             officer. After this I believe Kelly Tiller took over dealing with my policy
             and she was the one that had the say to cancel my policy and she was the one
             that believed the police until I went to the police compound and spoke to
             the manager there where he spoke to Kelly Tiller. If I had not done this
             Kelly Tiller would have cancelled my policy of insurance and I have all the
             emails to prove this.




             After Kelly Tiller found out I was not liying about having no tools in my
             van the insurance policy was kept in place, I did ask Kelly Tiller on more
             then once to send me the information and put data requests in which was not
             replied to. Now I have been found guilty when Kelly Tiller knows the truth
             that there was not tools and the police officer lied to KGM on the phone
             call.




             I am the one that has suffered over all this not just on this case but all
             the times I have been taken to court for no insurance over the year my
             policy run with KGM due to it not showing on the MID database.




             You should have all the emails already from Broadsure Direct and many was
             sent by them to KGM as I was told KGM could not talk to me and I had to deal
             with Broadsure Direct about my policy Masrtin Jenkins from Broadsure Direct
             should also have copies of all emails as I do.




             I have spoken to DVLA today and asked for the data of how many times points
             was put on my licence due to not getting summons from police and then
             dealing with cases I new nothing about and then I had to get he cases
             reopened, I have to write them a letter and they will send the data I have
             asked for in the post.




             I do have a lot of letters which I will sort out scan and send over. But the
             1st part I want to deal with is the court case I was found guilty at and
             have put an appeal in that is the most important to me right now.




             We can deal with everything else once I get all the data scanned as there is



                                                                 420]]></page><page Index="422"><![CDATA[We can deal with everything else once I get all the data scanned as there is
             really a lot and it was all due to KGM not sorting out why my insurance was
             not showing on the MID database. The seizers alone have left me out of
             pocket by around £1700.00. That is without all the days I have not been able
             to work due to my driving licence being messed up and showing points for no
             insurance. All the time going back and forward to the compound to collect my
             vehicles, and everything else I have had to deal with the courts when in
             fact I had done nothing wrong.




             I have tried to deal with this for months and months without going to the
             ombudsman and KGM has taken no notice, it has taken me to go to the
             ombudsman for KGM to take any notice and I don’t feel anyone would be happy
             with the this sort of service from KGM let alone any company doing this and
             causing someone so much suffering.




             It was one of the police in the end at the compound who in the end worked
             out why it was not showing up on the MID and that was because there had been
             a space put within my Reg Numbers. It was that bad two police compounds new
             me and said each time not again.





             As you can see, I am not very happy about all of this but I do not think
             anyone would be when they paid for there insurance and had done nothing
             wrong to suffer all this.




             Therefore could you please get the information I need to send to the CPS, I
             have written what was needed from Nov 2014 and way before this, and it still
             has not been sent and I have this hanging over my head. I did not just get
             points on my licence I got disqualified from driving for 6 months due to
             repeat offending of no insurance please tell me why when I have paid for my
             insurance from KGM? The reason it has not been enforced is due to me putting
             an appeal in.




             You can contact my mother on 0208 245 7454 or 07961 833021







             Regards






                                                           421]]></page><page Index="423"><![CDATA[Simon Cordell




             _____

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 16:13
             To: 'Lorraine Cordell'
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




             Dear Mr Cordell,




             I have detailed the process for requesting information under the subject
             access request and if you wish to proceed with this please confirm.




             In the meantime I am keen to assist you if I can in confirming when cover
             was in force.





             Please can you confirm if there is a contact number I can call you or your
             Mother on and a time that is acceptable so that I can try and help resolve
             this particular issue for you.




             I look forward to hearing from you with this information.




             Regards,





             Andrew Austin

             Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ





                                                                 422]]></page><page Index="424"><![CDATA[D +44 (0) 20 8530 1806 | M 07469 147743 | <http://www.kgminsurance.co.uk/>
             www.kgminsurance.co.uk | <http://www.canopius.com/> www.canopius.com




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 13:22
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694





             Dear Andrew




             I will forward this to you within a few days I will ask the police compound
             to do a full print out as to all the tickets as I believe there is a few
             missing.

             I do have around 6 of the tickets here when the vehicles were sized I also
             do have court letters, and letters from DVLA, which I will forward over to
             you once I have scanned then in so please give me a few days and I will get
             back to you with this information as there is a lot of data..




             The main one at this time I am worried about is the case where the vehicle
             was sized due to the police lying and me being found guilty at court you did
             have an email on the 30 November 2014 about what was needed and I do have
             the court letter showing I was found guilty and about the appeal.




             This data should have been given under the Subject access request under the
             Data Protection Act 1998 I put in, so was wondering what you can do about
             this and if you will need a new Subject access request under the Data
             Protection Act 1998 I have already sent 3 in so to do a 4th I do not feel I
             should need to do.




             KGM have in fact not followed the protocol for the Subject access request
             under the Data Protection Act 1998 which has been put in 3 times already to
             KGM, I will be addressing this with the Information Commissioner’s Office as
             I do not see any reason you would have to stop the information I have asked
             for under this act to prove I was not in fact guilty of no insurance.






                                                           423]]></page><page Index="425"><![CDATA[And now say to deal with this you need information from me. I can understand
             you want the information for the complaint that has been put in, but not the
             information I asked for to show I was in fact I was insured for an appeal
             that is ongoing. And in fact would not have been ongoing if the Subject
             access request under the Data Protection Act 1998 as I would not have been
             found guilty.





             I would like the data sent to the court as soon as possible in regards to
             this so they can look at the facts and see if fact I was insured so there
             should be no need for the appeal to go ahead with more of my time wasted
             going to court.




             Regards




             Simon Cordell




             _____

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 11:54
             To: 'Lorraine Cordell'
             Subject: RE: MT3574694




             Dear Mr Cordell





             Thank you for your email.




             My letter dated 22/12/14 requests the following documentary evidence from
             you





             With regards to any losses that may have been incurred as a result of the
             above, I confirm as detailed in my previous letter, I require the
             following:-



                                                                 424]]></page><page Index="426"><![CDATA[following:-




             1. Confirmation of the points you raised to the Financial Ombudsman
             when you verbally submitted your complaint and the outcome you are looking
             to achieve.

             2. Full details of the losses that you have incurred as a direct result
             of your complaint and full documentary evidence supporting this.

             3. Confirmation of dates of any convictions or costs imposed directly
             as a result of your complaint, including full documentary evidence
             supporting this.





             Once I receive all of the above I will be happy to consider this further.




             With regards to your subject access request. My letter of the 9/12/14
             advised the following:-





             Following our initial investigations we note that you submitted a subject
             access request to your Broker. Should you wish to proceed with this, please
             can you formally request this in writing to our Data Protection Officer at
             the address detailed at the foot of the letter including a cheque payable to
             KGM Insurance for the sum of £10.00. Alternatively, you may wish to wait
             until our full investigations have been finalised.





             Can you please confirm how you wish to proceed with that request.




             Should you not be in receipt of any of the letters I refer to above, please
             advise me and I will ensure copies are sent to you immediately.




             I await your reply












                                                           425]]></page><page Index="427"><![CDATA[Andrew Austin

             Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 11:31
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694





             To Whom It May Concern:




             I am writing due to the complaint I put in. I have forwarded emails to
             Broadsure Direct and spoken to Broadsure Direct who took the policy of
             insurance out policy no: MT3574694




             I have been asking for information from KGM since 2013 and have heard
             nothing back.




             When the policy was taken out there was some reason it did not show up on
             the MID database Broadsure Direct and KGM was aware of this.




             Due to this fact I had my vehicles were sized a number of times I believe 8
             or 9 times in all, where I had to pay the costs to get my vehicles out the
             compound each time. In the week when I was pulled by police it was not so
             bad as the insurance company was opened so when I showed the police my
             policy they could call the insurance company.




             The seizers happened mostly at the weekend mostly due to the insurance
             company being closed and the police could not talk to anyone even when I had
             my policy on me at all times to prove I did in fact have insurance.







                                                                 426]]></page><page Index="428"><![CDATA[I made many calls to the police, Broadsure Direct, KGM and the people who
             run the MID database but the issue did not go away and my vehicles still did
             not show up on the MID database.





             There was also a time in Nov 2013 when my van was sized this was due to KGM
             telling the police I was not insured due to the police telling KGM that I
             had tools in my van. Which was a lie by the police as I did not have
             anything in my van. Kelly Tiller from the trade section was dealing with
             this and a few days later I got a letter from KGM saying they was going to
             cancel my policy. As you can understand I was very upset over this as I had
             done nothing wrong.




             At this times lots of calls was both made to KMG and Broadsure to stop the
             cancelation of my insurance policy, I spoke to Kelly Tiller many times but
             she believed the police and I had no say in the matter. The police was off
             duty so I could not speak to them and Kelly Tiller was saying unless I could
             prove I did not have any tools in my van then the insurance policy would be
             cancelled which was very unfair as I had done nothing wrong I new I never
             had any tools.




             But I also asked Kelly Tiller did the police tell her what tools was meant
             to be in my van, to which she said no. KGM was not even aware I had
             mechanics trade on my policy so if my mechanics tools had been in my van at
             the time my insurance would still have been cancelled which to me what was
             the point in having insurance?





             I then spoke to a wonderful operator at the police when I called told her
             what had gone on and was told by her to go to the police compound as when
             any vehicles are taken there they have to do a full list of items that are
             in the vehicles as they are in fact legible if something goes missing. Over
             that weekend I sent emails to the compound and forwarded them to Broadsure
             as my insurance was due to be cancelled on the Monday. On Monday I got an
             email from Broadsure direct asking me to go to the compound as Kelly Tiller
             had no luck getting a reply from them also, and once there to call Kelly
             Tiller due to the time on the Monday I got the email it would have been to
             late to go the compound and get a call to Kelly Tiller as she would have
             ended work for that day so I sent an email saying I would be going there
             early the next morning.









                                                           427]]></page><page Index="429"><![CDATA[I went the next day and asked to speak to the manger of the compound who in
             fact looked up my van and said nothing was in there, there was not tools I
             called Kelly Tiller and the manager of the compound spoke to her and
             confirmed there was nothing in the van when it was taken there by police and
             that I had put thing in the van when I had taken it out of the compound.




             At this point Kelly tiller believed me and said the policy would not be
             cancelled. But on my way back from the compound driving my phone ring and I
             stopped to pick it up and it was Broadsure direct saying my policy had in
             fact been cancelled I was very upset at this and told them what had
             happened, I was asked to hold on they was called KGM back and would call me
             right back. I waited till Broadsure direct called me back and confirmed my
             insurance policy had not been cancelled then drove home.







             From this point I have been asking for all information and putting data
             protection acts in which have not been dealt with and I have heard nothing
             from KGM.





             I have been back and forward to court due to no insurance and in fact 4
             cases I did not get any summons so was in fact found guilty as I did not
             know it was even going to court.




             I have had points put on my driving licence for no reason and had to go back
             and forward to court many times when this should not have been the case.




             Then the case come up for the seizer when the police said I had tools in my
             van I went to court with all my documents but due to not having the
             information I had asked for from KGM many times about that case I was found
             guilty. I am very upset about the whole policy with KGM. I have put an
             appeal in and this case will be going to crown court I have again asked for
             information and again heard nothing. These matters need to be addressed as I
             am suffering due to all of this.





             Martin Jenkins at Broadsure Direct knows everything that has gone on as he
             was my main contact.






                                                                 428]]></page><page Index="430"><![CDATA[I also have all the emails the last one that I will enclose again, which I
             have heard nothing about and the 1st Subject access request under the Data
             Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the
             Subject access request under the Data Protection Act 1998 about time times
             and asked Martin Jenkins to look into why I had heard nothing about more
             then once.




             Once I get the appeal date for crown court I will ask the court to summons
             the people at KGM to deal with this matter as they know I was insurance and
             did nothing wrong and the police lied. All I have asked for is the data so
             there will be no need to summons people this way I can send the section 9
             witness statements over to the crown and the other information and this case
             should be dropped against me.




             It just seemed that KGM does not want to do anything and give me the
             information I need to prove in fact I was insurance and the police lied to
             KGM to in fact make it that I was not insurance.




             There is a lot more I could say about the insurance I had with KGM but this
             insurance policy was my worse nightmare. It has messed my clean driving
             licence up and in fact got to the point I could not drive so could not work.
             Due to the fact, KGM could not send me the information over that was needed
             to prove I did have insurance.




             If you need o can send over all the emails that has been sent back and
             forward to Broadsure who sent them to KGM.




             I have lost a lot of money, and time due to this insurance policy I have had
             to pay for my vehicles to be taken out of the police compound around 8 to 9
             times at a cost of £180.00 to £200.00 a time. All the lost of work due to
             having to take time to go to the police compound, and all the times I have
             had to go to court for no insurance when in fact I had insurance. And points
             put on my driving licence to the fact I could not drive, this has all been
             costs to myself.




             My Mother Lorraine Cordell has also written many of the emails and is fine





                                                           429]]></page><page Index="431"><![CDATA[with dealing with this issue.







             Regards





             Simon Cordell

































































                                                                 430]]></page><page Index="432"><![CDATA[Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If
             you are not the intended recipient, please destroy this message and notify
             the sender immediately. Canopius may monitor the content of e-mails sent and
             received via its network for viruses, unauthorised use or other lawful
             business purposes. E-mail sent for and on behalf of a member of Canopius
             Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised
             by the Prudential Regulation Authority and regulated by the Financial
             Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed
             representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius
             Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered
             in England and Wales



             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If
             you are not the intended recipient, please destroy this message and notify
             the sender immediately. Canopius may monitor the content of e-mails sent and
             received via its network for viruses, unauthorised use or other lawful
             business purposes. E-mail sent for and on behalf of a member of Canopius
             Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised
             by the Prudential Regulation Authority and regulated by the Financial
             Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed
             representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius
             Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered
             in England and Wales

             Confidentiality Caution






                                                           431]]></page><page Index="433"><![CDATA[The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution


             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

















                                                                 432]]></page><page Index="434"><![CDATA[RE: MT3574694 Simon Cordell->registration MA47LDY Corrected.pdf
























































































                                                           433]]></page><page Index="435"><![CDATA[From:                              Wood, Peter <Peter.Wood@canopius.com>
             Sent:                               02 February 2015 15:48
             To:                                   Lorraine Cordell
             Cc:                                   Austin, Andrew
             Subject:                          RE: MT3574694 Simon Cordell
             Attachments:                 S Cordell 020215.pdf

             Dear Lorraine,

             Please review the attached revised LOI, once you confirm you are happy with it I will put an original in the post today.

             I think that’s it for now but just shout if you need anything else.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 02 February 2015 15:08
             To: Wood, Peter
             Subject: RE: MT3574694 Simon Cordell

             Dear Peter

             Thank you for the reply to my email

             Yes the below would cover everything I feel, so if you can go ahead and do this I would be most grateful.

             As said, I just do not want any way that the CSP and Court could have any confusion with anything.

             Regards

             Lorraine


             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 02 February 2015 14:56
             To: Lorraine Cordell
             Cc: Austin, Andrew
             Subject: RE: MT3574694 Simon Cordell

             Dear Lorraine,

             Thanks for your comments, don’t worry I want to get this resolved as much as you and Simon, its taken far too long already, so
             before I send an amended Indemnity Letter (LOI) please confirm my understanding as listed below –

                  I will amend the registration of the Ford Zetec to show MA57LDY. Broadsure originally gave us the incorrect registration
                  and as you say it was a while before this error was corrected and our policy history was confusing due to the incorrect
                  Clio that I was not aware of previously.
                  You are correct, looking back on the instructions from Broadsure I cannot see that they instructed Underwriters to delete
                  the Renault Clio that was added in error following receipt of advices from Broadsure. I can amend the comment in the





                                                                 434]]></page><page Index="436"><![CDATA[letter to show that this vehicle was added to the policy incorrectly following an effort on your part to correct the
                  registration number of the Ford Zetec and was a broker error, are you happy with this?
                  The letter states cover was for Social Domestic & Pleasure and Motor Trade Use. Motor Trade use would cover Simon to
                  carry a Motor Mechanics tools being used in connection with Motor Trade but not any tools that would typically be used
                  for any other purposes such as perhaps, paint/brushes/ladders/plumbing/Electrical(domestic/commercial except auto
                  electrical) and so on. This is standard cover, however I am happy to expand on this statement in the letter if you would
                  like me to in order to clarify that point?
                  The Police officer asked if Simon would be covered for the carriage of tools to drive around doing “odd jobs”. Later in the
                  call he again confirmed that Simon was not covered “to drive around doing jobs”. I sent you the call so you can listen to it
                  yourself but the tone of the enquiry was suggesting that Simon was doing jobs not connected to the Motor Trade
                  however I do feel there is plenty of room here for misunderstanding. If the question had been more specific with the
                  officer stating that Simon had tools connected with the Motor Trade in the vehicle would he be covered – Yes. If he said
                  that the tools were not connected to the Motor Trade (as per my comments above) then the answer is – No. Not
                  something I can put into a Letter of Indemnity but certainly something to be argued with the CPS/Courts.
                  I’m happy to confirm in the letter that cover was in force under this policy on the 14/11/2013.

             Once I hear back from you I will revise the LOI accordingly and e‐mail it across for you to sign off, I will also send an original in
             the post just in case!

             If you need anything else please do not hesitate to drop me and Andy a line, I am keeping Andy in the loop as I will be on leave
             from 12/2/15 – 9/3/15 so he will need to deal with anything in my absence.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 31 January 2015 01:47
             To: Wood, Peter
             Subject: RE: MT3574694 Simon Cordell

             Dear Peter

             Thank you very much for the information you have sent, I do see some errors in your letter of Indemnity.

             Ford Zetec registration MA47LDY
             • Ford Transit registration CX52JRZ
             On the 8/4/13 at 11.05am the following vehicle was added to the policy –
             • Renault Clio registration NA57LDY.

             Ford Zetec registration MA47LDY
             Renault Clio registration NA57LDY

             This registration was always put in not correctly but was in fact given to Broadsure Direct correctly.

             The registration should have been

             Ford Zetec registration MA57LDY

                                    rd
             This was later correct after the 3  time of telling the Ford Zetec registration as MA57LDY please see attached document.
             This is the registration that should have been on the policy from the start.
             We never new it was not correct until 08/04/13 when again the correct registration was given.



                                                           435]]></page><page Index="437"><![CDATA[However, it was put down as Renault Clio registration NA57LDY, we then believe it was put in correctly and not a new car added.
             We was not sent any documents of that change so did not know there was again an error until the Oct 2013 when it was in fact
             corrected this time we asked for new documents to be sent which they were so we could check.
             But they kept on his policy Renault Clio registration NA57LDY we made a next call and told them this needed to be removed and was
             told it would be done.
             It seems this was never done by what you have sent in your email.

             I do believe I have emails also about this issue to Broadsure Direct and Martin Jenkins, can confirm this as he was the one we dealt
             with at Broadsure Direct. He also should remember all the phone calls.

             There is also a next issue Simon was not just covered with the basic trade insurance with KGM, Broadsure Direct had a special section
             with KGM which included in his insurance he was in fact covered for his work as a mechanic, not just standard insurance of trade
             buying and selling that KGM as a rule only deals with.
             This has been discussed with the underwriters at KGM by Broadsure Direct re Martin Jenkins. This also caused issues with his
             insurance cover a few times. This was also meant to have been address and seems it was not. At the time we was not happy as we
             was told he was not covered when in fact he was. If you call Broadsure Direct and speak to Martin Jenkins, I feel that he can send you
             the paper work and under writing of how Simon’s insurance was meant to have been setup.

             As you can see there was a number of issues with his insurance with KGM that lead to problems. and even with the issues of
             14/11/2013 when a call was made to Kelly Tiller we asked did the police say what tools was meant to have been in the van as if there
             was mechanic tools in there his insurance should have in fact covered this. Kelly Tiller said no the police officer did not say which tools.
             But also said he was again not insured for this again Martin Jenkins got a rude call from us and again he had to make calls to address
             this issues.

             Can you please confirm he was correctly insured with KGM and write this as I would like this addressed.

             And one last thing could you please say in your letter on the date of the 14/11/2013 he was fully insured just so there cannot be any
             mistakes at court.

             Sorry, this is causing such an issue and taking up your time but I really want to have something that is fully correct, as I do not want
             any other issues with courts, police and anything else that could cause my Son problems.


             Regards

             Lorraine.



             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 30 January 2015 17:02
             To: Lorraine Cordell
             Cc: Austin, Andrew; Donovan, Paul
             Subject: RE: MT3574694 Simon Cordell

             Dear Simon,

             Please find attached the following –

                  Recording of the original call made by the Police officer to KGM in which he advised that there were tools in your van.
                  Recording of the call between Kelly Tiller and the Police compound in which Kelly was advised that there were no tools
                  in the vehicle.
                  Receipt showing purchase of the van.
                  E‐Mail from Gareth Mullett from the compound confirming that there was nothing on the seizure notice to indicate that
                  there were any tools removed from the vehicle or in the vehicle in the compund.
                  Letter of Indemnity for the CPS/Courts.

             I believe these are the relevant items you were after and hope this will assist you to resolve the court matters. If you need
             anything else please let me know, or in my absence Andy Austin.





                                                                 436]]></page><page Index="438"><![CDATA[Paul Donovan will respond separately in respect of your data request but hopefully the attached will meet your requirements.

             As soon as I receive documentation from you to support costs incurred I can consider our response on compensation.

             No doubt I will hear from you shortly, in the meantime have a good weekend.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 27 January 2015 11:14
             To: Wood, Peter
             Cc: Austin, Andrew; complaints@lloyds.com
             Subject: RE: MT3574694 Simon Cordell


             Dear Peter

             Yes please could you send the tapes out and the Letter of Indemnity I would be most grateful as I think this would cover the
             courts, and would like to get the information to them as soon as possible to the court and CPS.

             As for the other information that is acceptable, as I not sure how long it will take the police compound to send me over the
             information, I will need to send to you they do take there time.

             I am just happy this matter is getting address as said the most worrying thing was the court case and this is the information I
             needed. I hope you have a great time on leave.

             I look forward to hearing from you, and will pass the information over from the police compound as soon as I have it.

             Regards

             Simon


             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 27 January 2015 10:05
             To: Lorraine Cordell
             Cc: Austin, Andrew
             Subject: Re: MT3574694 Simon Cordell

             Dear Simon,

             I spent some time last Friday tracking down a number of calls and did find the original call that the Police made to Jessica and
             the calls Kelly made to the Compound so we can provide these and it sounds like these are the important calls from the CPS
             and Courts viewpoint. I will pass these over to our Data Protection Officer of course but will ask if its ok for me to release them
             to you in the meantime before he does his official response.

             I think we should also do the Letter of Indemnity and will send this across to you in the next few days, theres no reason why



                                                           437]]></page><page Index="439"><![CDATA[I think we should also do the Letter of Indemnity and will send this across to you in the next few days, theres no reason why
             you can't send this across now and it can do no harm.

             I'm concious we have not done a formal final response yet to your complaint, I intend to do this as soon as we receive full
             details of the recovery costs you incurred and can make a decision on compensation, I trust thats acceptable.

             If you need anything else or have any questions in the meantime please do not hesitate to contact us.

             I am keeping Andy in the loop as I am due to go on leave from 12/2/15 ‐ 8/3/15 so he will need to pick up any issues that may
             arise during that time.

             We will be in touch shortly and await details from you as above in due course.

             King Regards

             Mr Peter Wood



             From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Date: 26 January 2015 23:10:04 GMT
             To: Wood, Peter <Peter.Wood@canopius.com>
             Cc: complaints@lloyds.com <complaints@lloyds.com>
             Subject: Re: MT3574694 Simon Cordell

             Dear Peter Wood

             Thank you for picking this up and taking the time to deal with this matter..

             The date of the appeal I do not have yet.

             I are waiting for this but the court and CPS said if I get the information needed before the court date then it could be sent to the
             court who found me guilty and the CPS and this would be linked to the case and addressed. In addition, there should be no need
             for the appeal court case.

             I are trying to do this so that a next day is not got to be wasted of my time in court and getting to and from the court.

             The day that the police officer pulled me and told KGM that I had tools in my van, which the police officer lied, and the police
             officer has said this in court so lied to the judge is 14/11/2013.

             I think due to what the police officer said in court the CPS and judge would like to know the facts and what the police officer said
             on that phone call to KGM. In addition, when KGM spoke to the manager at the police compound and found out in fact there was
             not tools, I think the reason for this is the police officer committed perjury in the court.

             That is why they asked me to get proof that my insurance was not void, section 9 witness statements as to what the police officer
             told KGM on the phone to try to void my insurance, In addition, the facts how KGM found out I had in fact done nothing wrong
             and my insurance should not be cancelled.

             However, if you think a Letter of Indemnity would sort this matter out then if this could be done I would be very grateful, but could
             you include in the letter only reason this has come about is due to what the police officer told KGM about the tools being in the
             van. In addition, this is the reason KGM told the police officer that I would not then be covered by the insurance policy I had in
             force with them.





                                                                 438]]></page><page Index="440"><![CDATA[This should cover it I hope as I really did nothing wrong and Kelly Tiller knows the police officer lied to get my insurance cancelled
             as she spoke to the police compound and they told her there was no tools.

             The vehicle registration I was driving on the 14/11/2010 was CX52JRZ, this registration was included on my insurance. So should
             have shown on the database along with my car. However, none showed up as being insured on the MID database, this is what has
             caused me all the problems with the police.

             As already aware yes I was stopped around 8 or 9 times and had vehicles seized.
             I do have some of the some of them here already like do have the receipt what I paid to get the vehicle out of the compound for
             the 14/11/2013 case I picked that up on the 16/11/2013.

             I have the ones for the 08/04/2013, 29/10/2013, 16/11/2013, 03/01/2014 I just need to get the receipts for the other dates and
             also something that shows they was all sized due to no insurance from the police compound.

             As for the Data Subject Access Request, I am most grateful that this is being addressed. If I had known a fee was, needed I
             would have paid that right away, but due to no one getting back to me about the ones that were put in, I did not know a fee was
             needed.

             Regards

             Simon Cordell



             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 23 January 2015 17:19
             To: Lorraine Cordell
             Subject: FW: FW: MT3574694

             Dear Mr Cordell,

             Unfortunately Andy has been called away due to a family emergency, in his absence I have picked this matter up.

             The first order of business to my mind is dealing with the Court case, can you confirm when the date has been set for the hearing
             please? My thought is that we provide a Letter of Indemnity that basically confirms that you had a valid policy in force between
             said dates and on what vehicles, this should satisfy the Courts but if they need anything else we will be happy to assist, just let me
             know what you require.

             I understand you were stopped several times and had vehicles seized, you are in the process of obtaining evidence of these vehicle
             seizures and the costs incurred by you as a result for us to consider compensation. When you have gathered this please forward
             the evidence to us as soon as possible.

             There is also the matter of your Data Subject Access Request. I have spent some time today tracking down recorded calls and
             various communications and hove notified our Data Protection Officer of your request. I can see that you have made a request,
             any request should correctly be sent on for the attention of the Data Protection Officer along with a £10 fee. Your request was
             addressed generally to KGM with no fee and it would appear not actioned. The underwriter dealing with your request should have
             asked immediately for the fee payment and escalated your request accordingly. This was not done for which I must apologise, as a
             result we will waive the fee requirement and I would confirm this is now in hand.

             We have yet to issue a final response to your complaint and I would assure you we will do this as soon as we have received your
             response to the above points.





                                                           439]]></page><page Index="441"><![CDATA[Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com





             From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
             To: Andrew.Austin@canopius.com <Andrew.Austin@canopius.com>
             Subject:FW: MT3574694


             Dear Andrew





             Please see attached Insurance, which will show you full details of his
             insurance policy and dates covered.




             Yes, we do want full discloser so this mater can be sorted out by the court
             and I can send the information over to the CPS for the case of the
             14/11/2013 where the police officer told KGM I had tools in my van to void
             my insurance. Kelly Tiller from the trade section and Jessica know fully
             what went on and it was Jessica that took the phone call from the police
             officer. After this I believe Kelly Tiller took over dealing with my policy
             and she was the one that had the say to cancel my policy and she was the one
             that believed the police until I went to the police compound and spoke to
             the manager there where he spoke to Kelly Tiller. If I had not done this
             Kelly Tiller would have cancelled my policy of insurance and I have all the
             emails to prove this.




             After Kelly Tiller found out I was not liying about having no tools in my
             van the insurance policy was kept in place, I did ask Kelly Tiller on more
             then once to send me the information and put data requests in which was not
             replied to. Now I have been found guilty when Kelly Tiller knows the truth
             that there was not tools and the police officer lied to KGM on the phone
             call.




             I am the one that has suffered over all this not just on this case but all





                                                                 440]]></page><page Index="442"><![CDATA[the times I have been taken to court for no insurance over the year my
             policy run with KGM due to it not showing on the MID database.




             You should have all the emails already from Broadsure Direct and many was
             sent by them to KGM as I was told KGM could not talk to me and I had to deal
             with Broadsure Direct about my policy Masrtin Jenkins from Broadsure Direct
             should also have copies of all emails as I do.





             I have spoken to DVLA today and asked for the data of how many times points
             was put on my licence due to not getting summons from police and then
             dealing with cases I new nothing about and then I had to get he cases
             reopened, I have to write them a letter and they will send the data I have
             asked for in the post.




             I do have a lot of letters which I will sort out scan and send over. But the
             1st part I want to deal with is the court case I was found guilty at and
             have put an appeal in that is the most important to me right now.





             We can deal with everything else once I get all the data scanned as there is
             really a lot and it was all due to KGM not sorting out why my insurance was
             not showing on the MID database. The seizers alone have left me out of
             pocket by around £1700.00. That is without all the days I have not been able
             to work due to my driving licence being messed up and showing points for no
             insurance. All the time going back and forward to the compound to collect my
             vehicles, and everything else I have had to deal with the courts when in
             fact I had done nothing wrong.




             I have tried to deal with this for months and months without going to the
             ombudsman and KGM has taken no notice, it has taken me to go to the
             ombudsman for KGM to take any notice and I don’t feel anyone would be happy
             with the this sort of service from KGM let alone any company doing this and
             causing someone so much suffering.




             It was one of the police in the end at the compound who in the end worked
             out why it was not showing up on the MID and that was because there had been
             a space put within my Reg Numbers. It was that bad two police compounds new
             me and said each time not again.






                                                           441]]></page><page Index="443"><![CDATA[As you can see, I am not very happy about all of this but I do not think
             anyone would be when they paid for there insurance and had done nothing
             wrong to suffer all this.




             Therefore could you please get the information I need to send to the CPS, I
             have written what was needed from Nov 2014 and way before this, and it still
             has not been sent and I have this hanging over my head. I did not just get
             points on my licence I got disqualified from driving for 6 months due to
             repeat offending of no insurance please tell me why when I have paid for my
             insurance from KGM? The reason it has not been enforced is due to me putting
             an appeal in.




             You can contact my mother on 0208 245 7454 or 07961 833021







             Regards





             Simon Cordell




             _____

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 16:13
             To: 'Lorraine Cordell'
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694





             Dear Mr Cordell,




             I have detailed the process for requesting information under the subject
             access request and if you wish to proceed with this please confirm.








                                                                 442]]></page><page Index="444"><![CDATA[In the meantime I am keen to assist you if I can in confirming when cover
             was in force.




             Please can you confirm if there is a contact number I can call you or your
             Mother on and a time that is acceptable so that I can try and help resolve
             this particular issue for you.




             I look forward to hearing from you with this information.





             Regards,




             Andrew Austin

             Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ

             D +44 (0) 20 8530 1806 | M 07469 147743 | <http://www.kgminsurance.co.uk/>
             www.kgminsurance.co.uk | <http://www.canopius.com/> www.canopius.com




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 13:22
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




             Dear Andrew




             I will forward this to you within a few days I will ask the police compound
             to do a full print out as to all the tickets as I believe there is a few
             missing.

             I do have around 6 of the tickets here when the vehicles were sized I also
             do have court letters, and letters from DVLA, which I will forward over to
             you once I have scanned then in so please give me a few days and I will get



                                                           443]]></page><page Index="445"><![CDATA[you once I have scanned then in so please give me a few days and I will get
             back to you with this information as there is a lot of data..




             The main one at this time I am worried about is the case where the vehicle
             was sized due to the police lying and me being found guilty at court you did
             have an email on the 30 November 2014 about what was needed and I do have
             the court letter showing I was found guilty and about the appeal.





             This data should have been given under the Subject access request under the
             Data Protection Act 1998 I put in, so was wondering what you can do about
             this and if you will need a new Subject access request under the Data
             Protection Act 1998 I have already sent 3 in so to do a 4th I do not feel I
             should need to do.




             KGM have in fact not followed the protocol for the Subject access request
             under the Data Protection Act 1998 which has been put in 3 times already to
             KGM, I will be addressing this with the Information Commissioner’s Office as
             I do not see any reason you would have to stop the information I have asked
             for under this act to prove I was not in fact guilty of no insurance.




             And now say to deal with this you need information from me. I can understand
             you want the information for the complaint that has been put in, but not the
             information I asked for to show I was in fact I was insured for an appeal
             that is ongoing. And in fact would not have been ongoing if the Subject
             access request under the Data Protection Act 1998 as I would not have been
             found guilty.




             I would like the data sent to the court as soon as possible in regards to
             this so they can look at the facts and see if fact I was insured so there
             should be no need for the appeal to go ahead with more of my time wasted
             going to court.




             Regards




             Simon Cordell






                                                                 444]]></page><page Index="446"><![CDATA[_____

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 11:54
             To: 'Lorraine Cordell'
             Subject: RE: MT3574694




             Dear Mr Cordell




             Thank you for your email.





             My letter dated 22/12/14 requests the following documentary evidence from
             you




             With regards to any losses that may have been incurred as a result of the
             above, I confirm as detailed in my previous letter, I require the
             following:-





             1. Confirmation of the points you raised to the Financial Ombudsman
             when you verbally submitted your complaint and the outcome you are looking
             to achieve.

             2. Full details of the losses that you have incurred as a direct result
             of your complaint and full documentary evidence supporting this.

             3. Confirmation of dates of any convictions or costs imposed directly
             as a result of your complaint, including full documentary evidence
             supporting this.




             Once I receive all of the above I will be happy to consider this further.




             With regards to your subject access request. My letter of the 9/12/14
             advised the following:-






                                                           445]]></page><page Index="447"><![CDATA[Following our initial investigations we note that you submitted a subject
             access request to your Broker. Should you wish to proceed with this, please
             can you formally request this in writing to our Data Protection Officer at
             the address detailed at the foot of the letter including a cheque payable to
             KGM Insurance for the sum of £10.00. Alternatively, you may wish to wait
             until our full investigations have been finalised.




             Can you please confirm how you wish to proceed with that request.




             Should you not be in receipt of any of the letters I refer to above, please
             advise me and I will ensure copies are sent to you immediately.




             I await your reply







             Andrew Austin


             Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ




             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 21 January 2015 11:31
             To: Austin, Andrew
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




             To Whom It May Concern:




             I am writing due to the complaint I put in. I have forwarded emails to
             Broadsure Direct and spoken to Broadsure Direct who took the policy of
             insurance out policy no: MT3574694





                                                                 446]]></page><page Index="448"><![CDATA[I have been asking for information from KGM since 2013 and have heard
             nothing back.




             When the policy was taken out there was some reason it did not show up on
             the MID database Broadsure Direct and KGM was aware of this.




             Due to this fact I had my vehicles were sized a number of times I believe 8
             or 9 times in all, where I had to pay the costs to get my vehicles out the
             compound each time. In the week when I was pulled by police it was not so
             bad as the insurance company was opened so when I showed the police my
             policy they could call the insurance company.




             The seizers happened mostly at the weekend mostly due to the insurance
             company being closed and the police could not talk to anyone even when I had
             my policy on me at all times to prove I did in fact have insurance.




             I made many calls to the police, Broadsure Direct, KGM and the people who
             run the MID database but the issue did not go away and my vehicles still did
             not show up on the MID database.




             There was also a time in Nov 2013 when my van was sized this was due to KGM
             telling the police I was not insured due to the police telling KGM that I
             had tools in my van. Which was a lie by the police as I did not have
             anything in my van. Kelly Tiller from the trade section was dealing with
             this and a few days later I got a letter from KGM saying they was going to
             cancel my policy. As you can understand I was very upset over this as I had
             done nothing wrong.




             At this times lots of calls was both made to KMG and Broadsure to stop the
             cancelation of my insurance policy, I spoke to Kelly Tiller many times but
             she believed the police and I had no say in the matter. The police was off
             duty so I could not speak to them and Kelly Tiller was saying unless I could
             prove I did not have any tools in my van then the insurance policy would be
             cancelled which was very unfair as I had done nothing wrong I new I never
             had any tools.





                                                           447]]></page><page Index="449"><![CDATA[But I also asked Kelly Tiller did the police tell her what tools was meant
             to be in my van, to which she said no. KGM was not even aware I had
             mechanics trade on my policy so if my mechanics tools had been in my van at
             the time my insurance would still have been cancelled which to me what was
             the point in having insurance?





             I then spoke to a wonderful operator at the police when I called told her
             what had gone on and was told by her to go to the police compound as when
             any vehicles are taken there they have to do a full list of items that are
             in the vehicles as they are in fact legible if something goes missing. Over
             that weekend I sent emails to the compound and forwarded them to Broadsure
             as my insurance was due to be cancelled on the Monday. On Monday I got an
             email from Broadsure direct asking me to go to the compound as Kelly Tiller
             had no luck getting a reply from them also, and once there to call Kelly
             Tiller due to the time on the Monday I got the email it would have been to
             late to go the compound and get a call to Kelly Tiller as she would have
             ended work for that day so I sent an email saying I would be going there
             early the next morning.




             I went the next day and asked to speak to the manger of the compound who in
             fact looked up my van and said nothing was in there, there was not tools I
             called Kelly Tiller and the manager of the compound spoke to her and
             confirmed there was nothing in the van when it was taken there by police and
             that I had put thing in the van when I had taken it out of the compound.





             At this point Kelly tiller believed me and said the policy would not be
             cancelled. But on my way back from the compound driving my phone ring and I
             stopped to pick it up and it was Broadsure direct saying my policy had in
             fact been cancelled I was very upset at this and told them what had
             happened, I was asked to hold on they was called KGM back and would call me
             right back. I waited till Broadsure direct called me back and confirmed my
             insurance policy had not been cancelled then drove home.







             From this point I have been asking for all information and putting data
             protection acts in which have not been dealt with and I have heard nothing
             from KGM.







                                                                 448]]></page><page Index="450"><![CDATA[I have been back and forward to court due to no insurance and in fact 4
             cases I did not get any summons so was in fact found guilty as I did not
             know it was even going to court.




             I have had points put on my driving licence for no reason and had to go back
             and forward to court many times when this should not have been the case.





             Then the case come up for the seizer when the police said I had tools in my
             van I went to court with all my documents but due to not having the
             information I had asked for from KGM many times about that case I was found
             guilty. I am very upset about the whole policy with KGM. I have put an
             appeal in and this case will be going to crown court I have again asked for
             information and again heard nothing. These matters need to be addressed as I
             am suffering due to all of this.




             Martin Jenkins at Broadsure Direct knows everything that has gone on as he
             was my main contact.




             I also have all the emails the last one that I will enclose again, which I
             have heard nothing about and the 1st Subject access request under the Data
             Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the
             Subject access request under the Data Protection Act 1998 about time times
             and asked Martin Jenkins to look into why I had heard nothing about more
             then once.




             Once I get the appeal date for crown court I will ask the court to summons
             the people at KGM to deal with this matter as they know I was insurance and
             did nothing wrong and the police lied. All I have asked for is the data so
             there will be no need to summons people this way I can send the section 9
             witness statements over to the crown and the other information and this case
             should be dropped against me.




             It just seemed that KGM does not want to do anything and give me the
             information I need to prove in fact I was insurance and the police lied to
             KGM to in fact make it that I was not insurance.







                                                           449]]></page><page Index="451"><![CDATA[There is a lot more I could say about the insurance I had with KGM but this
             insurance policy was my worse nightmare. It has messed my clean driving
             licence up and in fact got to the point I could not drive so could not work.
             Due to the fact, KGM could not send me the information over that was needed
             to prove I did have insurance.





             If you need o can send over all the emails that has been sent back and
             forward to Broadsure who sent them to KGM.




             I have lost a lot of money, and time due to this insurance policy I have had
             to pay for my vehicles to be taken out of the police compound around 8 to 9
             times at a cost of £180.00 to £200.00 a time. All the lost of work due to
             having to take time to go to the police compound, and all the times I have
             had to go to court for no insurance when in fact I had insurance. And points
             put on my driving licence to the fact I could not drive, this has all been
             costs to myself.




             My Mother Lorraine Cordell has also written many of the emails and is fine
             with dealing with this issue.







             Regards




             Simon Cordell


























                                                                 450]]></page><page Index="452"><![CDATA[Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If
             you are not the intended recipient, please destroy this message and notify
             the sender immediately. Canopius may monitor the content of e-mails sent and
             received via its network for viruses, unauthorised use or other lawful
             business purposes. E-mail sent for and on behalf of a member of Canopius
             Group, which includes:


             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised
             by the Prudential Regulation Authority and regulated by the Financial
             Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed
             representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius
             Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered
             in England and Wales




                                                           451]]></page><page Index="453"><![CDATA[in England and Wales



             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If
             you are not the intended recipient, please destroy this message and notify
             the sender immediately. Canopius may monitor the content of e-mails sent and
             received via its network for viruses, unauthorised use or other lawful
             business purposes. E-mail sent for and on behalf of a member of Canopius
             Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised
             by the Prudential Regulation Authority and regulated by the Financial
             Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed
             representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius
             Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered
             in England and Wales


             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited




                                                                 452]]></page><page Index="454"><![CDATA[Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution

             The information in this e‐mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e‐mails sent and received via its
             network for viruses, unauthorised use or other lawful business purposes. E‐mail sent for and on behalf of a member of
             Canopius Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents
             Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales








                                                           453]]></page><page Index="455"><![CDATA[RE: MT3574694 Simon Cordell->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 454]]></page><page Index="456"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           455]]></page><page Index="457"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               03 February 2015 12:57
             To:                                   'London.magistratessouth@cps.gsi.gov.uk'
             Cc:                                   'swglondonmc@hmcts.gsi.gov.uk'
             Subject:                          Re: Simon Cordell
             Attachments:                 Appeal‐Case‐Driving‐Tools‐26‐11‐2014.pdf; S Cordell 020215.pdf; MT Underwriting_FW_ MR
                                 SIMON CORDELL ‐ CX52 JRZ.pdf; s cordell call from police 141113.wma;
                                 26_11_2013_13_53__KellyTiller kelly call to compound.wav

             Dear Debbie Barnett

             Thank you for taking the time to talk to me today on the phone one the 02/02/2015. Could you please also confirm by email that you
             have this email.

             As explained, there have been a number of issues with my son Simon Cordell DOB: 26/01/1981.

             The issues are one of not being insured. When in fact he was.

             There was a case heard on the 26/11/2014 at Wimbledon Magistrates' Court where my son Simon Cordell was found guilty. Of using his
             vehicle for business purposes.

             This was only the case due to the police officer lying. Not just to KGM who my son was insured with, but in his statement of facts, and
             also on oath to the judge and CPS.

             The case is such that on the day my son was stopped the police office made a call to KGM the police office told KGM that my son
             Simon Cordell had lots of  tools in his van and was doing odd jobs. Under my son insurance this would not have covered him and the
             police officer would have known this already as my son had given the police officer his policy at the side of the road.

             My son was arrested and taken to the police station. Due to him refusing to sign the seizer notice and telling the police officer he was
             lying and to arrest him.

             My sons Van registration CX52JRZ was seized and taken to Chariton police vehicle pound, with no tools in there.

             The police office when wrote his statement not with what he told KGM on the phone call but with something totally incorrect information.
             The judge asked the police office at court about the tools as he saw emails from KGM the police office told the judge he new nothing
             about any tools.

             The police officer I believed new he could not put tools down in his statement as calls was already being put into the police about
             complaints. So changed his story in his statement.

             The facts are that there is audio tapes of what the police officer said to KGM, and also the call that was made to Chariton police vehicle
             pound as KGM record all calls.

             I have both of the audio files from KGM and also a Letter of Indemnity and an email that a manager sent to Kelly Tiller at KGM.

             How can a police officer act in such a manner. I really do not understand why he did this.

             As also said on the phone there is a number of summons my son has not had regarding the other stops from police, these case he
             have gone to court without him knowing and he been found guilty when he did not even know there was a case in court.

             I have sent many emails to get these cases set aside and sent his insurance documents to the court. 2 case we had to do statutory
             declarations one for Willesden and one for Bromley. The Willesden one seems to have been reheard at court on the 26/01/2015 without
             us knowing again he was found guilty but they put this case under a new case number looking at the letter so all the documents that
             were sent before was not with the court file I would have through. But with both statutory declarations we added a copy of his insurance.

             I have been trying for some time to get all of this put together so it can all be addresses and so far nothing has been done with all the
             emails I have sent to the court. We also asked at court when we went to Wimbledon Magistrates' Court but nothing was done. Could
             you please tell us where we can sort this out about getting all the other cases addressed without the need to be going from one court to
             the next. This is a waste of courts time and money when clearly all that is needed to be is check my son’s insurance that he was in
             fact insured.




                                                                 456]]></page><page Index="458"><![CDATA[I am sure that the letter that has been sent of Indemnity from KGM would cover these other cases as proof he was in fact insured. Could
             you please advise what needs to be done with these other cases.

             Please can you address the issues in this email and get back to me by email.

             Regards

             Lorraine Cordell







































































                                                           457]]></page><page Index="459"><![CDATA[Re: Simon Cordell->Appeal-Case-Driving-Tools-26-11-2014.pdf
























































































                                                                 458]]></page><page Index="460"><![CDATA[459]]></page><page Index="461"><![CDATA[Re: Simon Cordell->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 460]]></page><page Index="462"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           461]]></page><page Index="463"><![CDATA[Page 1 of 4
                                                             Re: Simon Cordell->MT Underwriting_FW_ MR SIMON CORDELL - CX52 JRZ.pdf


                    From: MT Underwriting [MT.Underwriting@canopius.com]
                    Sent: 04 December 2014 15:34
                    To: Gramlick, Les
                    Subject: FW: MR SIMON CORDELL - CX52 JRZ



                    Kelly Tiller
                    Member of the UK Specialty Division of Canopius Group
                    KGM House | 14 Eastwood Close | London | E18 1RZ
                    D +44 (0) 20 8530 9116 | F +44 (0) 20 8530 1841
                    www.kgminsurance.co.uk | www.canopius.com


                    From: GARETH.Mullett@met.pnn.police.uk [mailto:GARETH.Mullett@met.pnn.police.uk] On Behalf Of
                    VresCharlton@met.pnn.police.uk
                    Sent: 26 November 2013 14:10
                    To: Tiller, Kelly
                    Subject: RE: MR SIMON CORDELL - CX52 JRZ
                    Kelly,
                             I have looked at the seizure notice nothing was taken at the road side and nothing
                    was registered as left in the vehicle
                    Regards
                    Gareth




                         From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                         Sent: 25 November 2013 16:28
                         To: VRES Mailbox - Charlton
                         Subject: RE: MR SIMON CORDELL - CX52 JRZ
                         I have been told by the police that you do a report on all items that was in the vehicle at the time it
                         was ceased.
                         Can I have a copy of this report please?

                         Kind regards

                         Kelly Tiller
                         Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                         KGM House | 14 Eastwood Close | London | E18 1RZ
                         D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                         www.kgminsurance.co.uk | www.canopius.com


                         From: Sarah.Williams6@met.pnn.police.uk [mailto:Sarah.Williams6@met.pnn.police.uk] On Behalf Of
                         VresCharlton@met.pnn.police.uk
                         Sent: 25 November 2013 16:26
                         To: Tiller, Kelly
                         Subject: RE: MR SIMON CORDELL - CX52 JRZ

                         We have no record what was in the vehicle, we do not touch the vehicles contents.
                         Regards

                         Fpo S Williams







                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                                 462]]></page><page Index="464"><![CDATA[Page 2 of 4




                              From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                              Sent: 25 November 2013 10:55
                              To: VRES Mailbox - Charlton
                              Subject: MR SIMON CORDELL - CX52 JRZ

                              Morning,

                              I need some assistance with regards to the above. We insure Mr Simon Cordell and I need a
                              copy of the report of the items that was in his vehicle at the time it was ceased.

                              We are due to cancel his policy @ noon today.

                              Your urgent advises are awaited.

                              Kind regards
                              Kelly Tiller
                              Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                              KGM House | 14 Eastwood Close | London | E18 1RZ
                              D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                              www.kgminsurance.co.uk | www.canopius.com

                              Confidentiality Caution

                              The information in this e-mail and in any attachments is CONFIDENTIAL. If you are
                              not the intended recipient, please destroy this message and notify the sender
                              immediately. Canopius may monitor the content of e-mails sent and received via its
                              network for viruses, unauthorised use or other lawful business purposes. E-mail sent for
                              and on behalf of a member of Canopius Group, which includes:

                              Canopius Holdings UK Limited | registered number 04818520
                              Canopius Managing Agents Limited | registered number 01514453 | Authorised by the
                              Prudential Regulation Authority and regulated by the Financial Conduct Authority and
                              the Prudential Regulation Authority
                              Canopius Underwriting Limited | registered number 02473672 | appointed representative
                              of Canopius Managing Agents Limited
                              Canopius Services Limited | registered number 02733994
                              KGM Motor Insurance is a brand name for business written by Syndicate 260 which is
                              managed by Canopius Managing Agents Limited
                              Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in
                              England and Wales


                         Total Policing is the Met's commitment to be on the streets and in your communities to catch
                         offenders, prevent crime and support victims. We are here for London, working with you to
                         make our capital safer.









                         Consider our environment - please do not print this email unless absolutely necessary.







                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                           463]]></page><page Index="465"><![CDATA[Page 3 of 4



                         NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal
                         privilege and are intended solely for the use of the intended recipient. If you have received this email in
                         error, please notify the sender and delete it from your system.  To avoid incurring legal liabilities, you
                         must not distribute or copy the information in this email without the permission of the sender. MPS
                         communication systems are monitored to the extent permitted by law.  Consequently, any email and/or
                         attachments may be read by monitoring staff. Only specified personnel are authorised to conclude any
                         binding agreement on behalf of the MPS by email. The MPS accepts no responsibility for unauthorised
                         agreements reached with other employees or agents.  The security of this email and any attachments
                         cannot be guaranteed. Email messages are routinely scanned but malicious software infection and
                         corruption of content can still occur during transmission over the Internet. Any views or opinions
                         expressed in this communication are solely those of the author and do not necessarily represent those
                         of the Metropolitan Police Service (MPS).




                         Find us at:
                         Facebook: Facebook.com/metpoliceuk
                         Twitter: @metpoliceuk


                         Confidentiality Caution
                         The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the
                         intended recipient, please destroy this message and notify the sender immediately. Canopius
                         may monitor the content of e-mails sent and received via its network for viruses, unauthorised
                         use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius
                         Group, which includes:

                         Canopius Holdings UK Limited | registered number 04818520
                         Canopius Managing Agents Limited | registered number 01514453 | Authorised by the
                         Prudential Regulation Authority and regulated by the Financial Conduct Authority and the
                         Prudential Regulation Authority
                         Canopius Underwriting Limited | registered number 02473672 | appointed representative of
                         Canopius Managing Agents Limited
                         Canopius Services Limited | registered number 02733994
                         KGM Motor Insurance is a brand name for business written by Syndicate 260 which is
                         managed by Canopius Managing Agents Limited
                         Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England
                         and Wales


                    Total Policing is the Met's commitment to be on the streets and in your communities to catch
                    offenders, prevent crime and support victims. We are here for London, working with you to make our
                    capital safer.






                    Consider our environment - please do not print this email unless absolutely necessary.



                    NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and
                    are intended solely for the use of the intended recipient. If you have received this email in error, please notify
                    the sender and delete it from your system.  To avoid incurring legal liabilities, you must not distribute or copy
                    the information in this email without the permission of the sender. MPS communication systems are monitored
                    to the extent permitted by law.  Consequently, any email and/or attachments may be read by monitoring staff.
                    Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email.




                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                                 464]]></page><page Index="466"><![CDATA[Page 4 of 4



                    The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents.
                    The security of this email and any attachments cannot be guaranteed. Email messages are routinely scanned
                    but malicious software infection and corruption of content can still occur during transmission over the Internet.
                    Any views or opinions expressed in this communication are solely those of the author and do not necessarily
                    represent those of the Metropolitan Police Service (MPS).




                    Find us at:
                    Facebook: Facebook.com/ metpoliceuk

                    Twitter: @metpoliceuk































































                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                           465]]></page><page Index="467"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               03 February 2017 14:16
             To:                                   'info@broadsuredirect.com'
             Subject:                          Re: Subject Access Request Simon Cordell
             Attachments:                 Subject‐access‐request‐Broadsure‐Direct.pdf

             To Whom It May Concern:

             Please see attached document regarding a subject access request i would like address while Broadsure Direct was dealing with my
             insurance.

             If this email with attachment has been sent to the wrong department that deals with data protection subject access requests could this
             please be passed to the correct department that deals with it?

             If there is a fee payable or you need ID can someone let me know as soon as possible via this email address.

             Could you also let me know via this email address this email has been received along with the attachment?

             Regards

             Simon Cordell






















































                                                                 466]]></page><page Index="468"><![CDATA[Re: Subject Access Request Simon Cordell->Subject-access-request-Broadsure-Direct.pdf







                                                                                                                                      Mr Simon Cordell
                                                                                                                      109 Burncroft Ave
                                                                                                                                      Enfield
                                                                                                               Middlesex
                                                                                                                                      EN3 7JQ
                                                                                               03/02/2017


                          Broadsure Direct
                          4th Floor
                          The Argyle Centre
                          York St
                          Ramsgate
                          Kent
                          CT11 9DS



                          Dear Sir or Madam

                          Subject access request

                          Mr Simon Cordell
                          109 Burncroft Ave
                          Enfield
                          Middlesex
                          EN3 7JQ


                          Please supply the information about me I am entitled to under the Data Protection Act
                          1998 relating to: Mr Simon Cordell

                          If this has been passed to the incorrect department who deal with such requests, could
                          this please be passed to the correct department who deals with data protection subject
                          access requests please?

                               All data that Broadsure Direct hold on any systems or files about me, since I
                                held insurance with Broadsure Direct.


                               All audio call files that Broadsure Direct hold this would include when the
                                police have called to check if I was insured.


                               All account Information and amounts paid.


                               Reason as to why any insurance policies were cancelled, or Voided






                                                                                              1






                                                           467]]></page><page Index="469"><![CDATA[  Dates all policies started and ended and which company had the policies in
                                force.


                               If you are withholding any information I have asked for please make me aware
                                of this and the reason as to why the data is being denied.


                          If you need any more information from me, such as ID or a fee is payable, please let
                          me know as soon as possible so this subject access request can be dealt with in a
                          speedy manner. This can be done via my email: lorraine32@blueyonder.co.uk

                          It may be helpful for you to know that a request for information under the Data
                          Protection Act 1998 should be responded to within 40 days.

                          If you do not normally deal with these requests, please pass this letter to your Data
                          Protection Officer. If you need advice on dealing with this request, the Information
                          Commissioner's Office can assist you and can be contacted on 0303 123 1113 or at
                          www.ico.org.uk/




                          Yours faithfully





                          Mr Simon Cordell


































                                                                                              2






                                                                 468]]></page><page Index="470"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               05 February 2015 16:53
             To:                                   'listing@kingstonuponthames.crowncourt.gsi.gov.uk'
             Cc:                                   'London.magistratessouth@cps.gsi.gov.uk'; 'swglondonmc@hmcts.gsi.gov.uk'
             Subject:                          FW: Re: Simon Cordell
             Attachments:                 Appeal‐Case‐Driving‐Tools‐26‐11‐2014.pdf; S Cordell 020215.pdf; MT Underwriting_FW_ MR
                                 SIMON CORDELL ‐ CX52 JRZ.pdf; s cordell call from police 141113.wma;
                                 26_11_2013_13_53__KellyTiller kelly call to compound.wav

             To Whom It May Concern:

             I am writing this email due today due to speaking to the CPS again about the case that was heard at Wimbledon Magistrates' Court on
             the 26/11/2014 where my son was found guilty.

             My son's details are Mr Simon Paul Cordell DOB: 26/01/1981.

             An appeal was put in on the same date 26/11/2014 and we have been waiting for an appeal date. But today when speaking to the CSP
             they told us a date was already set for the 05/03/2015 at Kingston-upon-Thames Crown Court, we have had no letters of a date being
             set could you please forward to this email any letters that have been sent.

             At court when my son was found guilty the cps and the judge advised if we got the information needed from his insurance then it could
             be sent before we got a date for the appeal to the cps and court.
             which I spoke to Debbie Barnett from the CPS on the 02/02/2015 and told her I was now able to send this data over.

             She asked me to send this via email which was done on the 03/02/2015, please see below email.

             Could you please link this email and all attachments to the court file. I do not know the case ref for the court due to not having any
             letters.

             There are 3 PDF files and 2 Audio files from his insurance company. Could you also please explain what format the audio files should be
             in to be used in this case, also should they be on CD of tape. and would we need to bring something to court to play them on. The
             insurance company need to know this ASAP seeing as the case is listed for the 05/03/2015.

             Could you also please tell us what time the case is listed for, and also reply to this email to let me know you have got it safely with the
             attached documents and audio files.


             Regards

             Lorraine Cordell

             Simon Cordell

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 February 2015 12:57
             To: 'London.magistratessouth@cps.gsi.gov.uk'
             Cc: 'swglondonmc@hmcts.gsi.gov.uk'
             Subject: Re: Simon Cordell

             Dear Debbie Barnett

             Thank you for taking the time to talk to me today on the phone one the 02/02/2015. Could you please also confirm by email that you
             have this email.

             As explained, there have been a number of issues with my son Simon Cordell DOB: 26/01/1981.

             The issues are one of not being insured. When in fact he was.

             There was a case heard on the 26/11/2014 at Wimbledon Magistrates' Court where my son Simon Cordell was found guilty. Of using his
             vehicle for business purposes.



                                                           469]]></page><page Index="471"><![CDATA[vehicle for business purposes.

             This was only the case due to the police officer lying. Not just to KGM who my son was insured with, but in his statement of facts, and
             also on oath to the judge and CPS.

             The case is such that on the day my son was stopped the police office made a call to KGM the police office told KGM that my son
             Simon Cordell had lots of  tools in his van and was doing odd jobs. Under my son insurance this would not have covered him and the
             police officer would have known this already as my son had given the police officer his policy at the side of the road.

             My son was arrested and taken to the police station. Due to him refusing to sign the seizer notice and telling the police officer he was
             lying and to arrest him.

             My sons Van registration CX52JRZ was seized and taken to Chariton police vehicle pound, with no tools in there.

             The police office when wrote his statement not with what he told KGM on the phone call but with something totally incorrect information.
             The judge asked the police office at court about the tools as he saw emails from KGM the police office told the judge he new nothing
             about any tools.

             The police officer I believed new he could not put tools down in his statement as calls was already being put into the police about
             complaints. So changed his story in his statement.

             The facts are that there is audio tapes of what the police officer said to KGM, and also the call that was made to Chariton police vehicle
             pound as KGM record all calls.

             I have both of the audio files from KGM and also a Letter of Indemnity and an email that a manager sent to Kelly Tiller at KGM.

             How can a police officer act in such a manner. I really do not understand why he did this.

             As also said on the phone there is a number of summons my son has not had regarding the other stops from police, these case he
             have gone to court without him knowing and he been found guilty when he did not even know there was a case in court.

             I have sent many emails to get these cases set aside and sent his insurance documents to the court. 2 case we had to do statutory
             declarations one for Willesden and one for Bromley. The Willesden one seems to have been reheard at court on the 26/01/2015 without
             us knowing again he was found guilty but they put this case under a new case number looking at the letter so all the documents that
             were sent before was not with the court file I would have through. But with both statutory declarations we added a copy of his insurance.

             I have been trying for some time to get all of this put together so it can all be addresses and so far nothing has been done with all the
             emails I have sent to the court. We also asked at court when we went to Wimbledon Magistrates' Court but nothing was done. Could
             you please tell us where we can sort this out about getting all the other cases addressed without the need to be going from one court to
             the next. This is a waste of courts time and money when clearly all that is needed to be is check my son’s insurance that he was in
             fact insured.

             I am sure that the letter that has been sent of Indemnity from KGM would cover these other cases as proof he was in fact insured. Could
             you please advise what needs to be done with these other cases.

             Please can you address the issues in this email and get back to me by email.

             Regards

             Lorraine Cordell



















                                                                 470]]></page><page Index="472"><![CDATA[FW: Re: Simon Cordell->Appeal-Case-Driving-Tools-26-11-2014.pdf
























































































                                                           471]]></page><page Index="473"><![CDATA[472]]></page><page Index="474"><![CDATA[FW: Re: Simon Cordell->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           473]]></page><page Index="475"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 474]]></page><page Index="476"><![CDATA[Page 4 of 4



                    The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents.
                    The security of this email and any attachments cannot be guaranteed. Email messages are routinely scanned
                    but malicious software infection and corruption of content can still occur during transmission over the Internet.
                    Any views or opinions expressed in this communication are solely those of the author and do not necessarily
                    represent those of the Metropolitan Police Service (MPS).




                    Find us at:
                    Facebook: Facebook.com/ metpoliceuk

                    Twitter: @metpoliceuk































































                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                           475]]></page><page Index="477"><![CDATA[Page 1 of 4
                                                          FW: Re: Simon Cordell->MT Underwriting_FW_ MR SIMON CORDELL - CX52 JRZ.pdf


                    From: MT Underwriting [MT.Underwriting@canopius.com]
                    Sent: 04 December 2014 15:34
                    To: Gramlick, Les
                    Subject: FW: MR SIMON CORDELL - CX52 JRZ



                    Kelly Tiller
                    Member of the UK Specialty Division of Canopius Group
                    KGM House | 14 Eastwood Close | London | E18 1RZ
                    D +44 (0) 20 8530 9116 | F +44 (0) 20 8530 1841
                    www.kgminsurance.co.uk | www.canopius.com


                    From: GARETH.Mullett@met.pnn.police.uk [mailto:GARETH.Mullett@met.pnn.police.uk] On Behalf Of
                    VresCharlton@met.pnn.police.uk
                    Sent: 26 November 2013 14:10
                    To: Tiller, Kelly
                    Subject: RE: MR SIMON CORDELL - CX52 JRZ
                    Kelly,
                             I have looked at the seizure notice nothing was taken at the road side and nothing
                    was registered as left in the vehicle
                    Regards
                    Gareth




                         From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                         Sent: 25 November 2013 16:28
                         To: VRES Mailbox - Charlton
                         Subject: RE: MR SIMON CORDELL - CX52 JRZ
                         I have been told by the police that you do a report on all items that was in the vehicle at the time it
                         was ceased.
                         Can I have a copy of this report please?

                         Kind regards

                         Kelly Tiller
                         Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                         KGM House | 14 Eastwood Close | London | E18 1RZ
                         D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                         www.kgminsurance.co.uk | www.canopius.com


                         From: Sarah.Williams6@met.pnn.police.uk [mailto:Sarah.Williams6@met.pnn.police.uk] On Behalf Of
                         VresCharlton@met.pnn.police.uk
                         Sent: 25 November 2013 16:26
                         To: Tiller, Kelly
                         Subject: RE: MR SIMON CORDELL - CX52 JRZ

                         We have no record what was in the vehicle, we do not touch the vehicles contents.
                         Regards

                         Fpo S Williams







                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                                 476]]></page><page Index="478"><![CDATA[Page 2 of 4




                              From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                              Sent: 25 November 2013 10:55
                              To: VRES Mailbox - Charlton
                              Subject: MR SIMON CORDELL - CX52 JRZ

                              Morning,

                              I need some assistance with regards to the above. We insure Mr Simon Cordell and I need a
                              copy of the report of the items that was in his vehicle at the time it was ceased.

                              We are due to cancel his policy @ noon today.

                              Your urgent advises are awaited.

                              Kind regards
                              Kelly Tiller
                              Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                              KGM House | 14 Eastwood Close | London | E18 1RZ
                              D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                              www.kgminsurance.co.uk | www.canopius.com

                              Confidentiality Caution

                              The information in this e-mail and in any attachments is CONFIDENTIAL. If you are
                              not the intended recipient, please destroy this message and notify the sender
                              immediately. Canopius may monitor the content of e-mails sent and received via its
                              network for viruses, unauthorised use or other lawful business purposes. E-mail sent for
                              and on behalf of a member of Canopius Group, which includes:

                              Canopius Holdings UK Limited | registered number 04818520
                              Canopius Managing Agents Limited | registered number 01514453 | Authorised by the
                              Prudential Regulation Authority and regulated by the Financial Conduct Authority and
                              the Prudential Regulation Authority
                              Canopius Underwriting Limited | registered number 02473672 | appointed representative
                              of Canopius Managing Agents Limited
                              Canopius Services Limited | registered number 02733994
                              KGM Motor Insurance is a brand name for business written by Syndicate 260 which is
                              managed by Canopius Managing Agents Limited
                              Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in
                              England and Wales


                         Total Policing is the Met's commitment to be on the streets and in your communities to catch
                         offenders, prevent crime and support victims. We are here for London, working with you to
                         make our capital safer.









                         Consider our environment - please do not print this email unless absolutely necessary.







                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                           477]]></page><page Index="479"><![CDATA[Page 3 of 4



                         NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal
                         privilege and are intended solely for the use of the intended recipient. If you have received this email in
                         error, please notify the sender and delete it from your system.  To avoid incurring legal liabilities, you
                         must not distribute or copy the information in this email without the permission of the sender. MPS
                         communication systems are monitored to the extent permitted by law.  Consequently, any email and/or
                         attachments may be read by monitoring staff. Only specified personnel are authorised to conclude any
                         binding agreement on behalf of the MPS by email. The MPS accepts no responsibility for unauthorised
                         agreements reached with other employees or agents.  The security of this email and any attachments
                         cannot be guaranteed. Email messages are routinely scanned but malicious software infection and
                         corruption of content can still occur during transmission over the Internet. Any views or opinions
                         expressed in this communication are solely those of the author and do not necessarily represent those
                         of the Metropolitan Police Service (MPS).




                         Find us at:
                         Facebook: Facebook.com/metpoliceuk
                         Twitter: @metpoliceuk


                         Confidentiality Caution
                         The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the
                         intended recipient, please destroy this message and notify the sender immediately. Canopius
                         may monitor the content of e-mails sent and received via its network for viruses, unauthorised
                         use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius
                         Group, which includes:

                         Canopius Holdings UK Limited | registered number 04818520
                         Canopius Managing Agents Limited | registered number 01514453 | Authorised by the
                         Prudential Regulation Authority and regulated by the Financial Conduct Authority and the
                         Prudential Regulation Authority
                         Canopius Underwriting Limited | registered number 02473672 | appointed representative of
                         Canopius Managing Agents Limited
                         Canopius Services Limited | registered number 02733994
                         KGM Motor Insurance is a brand name for business written by Syndicate 260 which is
                         managed by Canopius Managing Agents Limited
                         Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England
                         and Wales


                    Total Policing is the Met's commitment to be on the streets and in your communities to catch
                    offenders, prevent crime and support victims. We are here for London, working with you to make our
                    capital safer.






                    Consider our environment - please do not print this email unless absolutely necessary.



                    NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and
                    are intended solely for the use of the intended recipient. If you have received this email in error, please notify
                    the sender and delete it from your system.  To avoid incurring legal liabilities, you must not distribute or copy
                    the information in this email without the permission of the sender. MPS communication systems are monitored
                    to the extent permitted by law.  Consequently, any email and/or attachments may be read by monitoring staff.
                    Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email.




                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                                 478]]></page><page Index="480"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               05 February 2015 15:13
             To:                                   'listing@kingstonuponthames.crowncourt.gsi.gov.uk'
             Cc:                                   'London.magistratessouth@cps.gsi.gov.uk'; 'swglondonmc@hmcts.gsi.gov.uk'
             Subject:                          FW: Re: Simon Cordell
             Attachments:                 Appeal‐Case‐Driving‐Tools‐26‐11‐2014.pdf; S Cordell 020215.pdf; MT Underwriting_FW_ MR
                                 SIMON CORDELL ‐ CX52 JRZ.pdf; s cordell call from police 141113.wma;
                                 26_11_2013_13_53__KellyTiller kelly call to compound.wav

             To Whom It May Concern:

             I am writing this email due today due to speaking to the CPS again about the case that was heard at Wimbledon Magistrates' Court on
             the 26/11/2014 where my son was found guilty.

             My son's details are Mr Simon Paul Cordell DOB: 26/01/1981.

             An appeal was put in on the same date 26/11/2014 and we have been waiting for an appeal date. But today when speaking to the CSP
             they told us a date was already set for the 05/03/2015 at Kingston-upon-Thames Crown Court, we have had no letters of a date being
             set could you please forward to this email any letters that have been sent.

             At court when my son was found guilty the cps and the judge advised if we got the information needed from his insurance then it could
             be sent before we got a date for the appeal to the cps and court.
             which I spoke to Debbie Barnett from the CPS on the 02/02/2015 and told her I was now able to send this data over.

             She asked me to send this via email which was done on the 03/02/2015, please see below email.

             Could you please link this email and all attachments to the court file. I do not know the case ref for the court due to not having any
             letters.

             There are 3 PDF files and 2 Audio files from his insurance company. Could you also please explain what format the audio files should be
             in to be used in this case, also should they be on CD of tape. and would we need to bring something to court to play them on. The
             insurance company need to know this ASAP seeing as the case is listed for the 05/03/2015.

             Could you also please tell us what time the case is listed for, and also reply to this email to let me know you have got it safely with the
             attached documents and audio files.


             Regards


             Lorraine Cordell

             Simon Cordell


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 February 2015 12:57
             To: 'London.magistratessouth@cps.gsi.gov.uk'
             Cc: 'swglondonmc@hmcts.gsi.gov.uk'
             Subject: Re: Simon Cordell

             Dear Debbie Barnett

             Thank you for taking the time to talk to me today on the phone one the 02/02/2015. Could you please also confirm by email that you
             have this email.

             As explained, there have been a number of issues with my son Simon Cordell DOB: 26/01/1981.

             The issues are one of not being insured. When in fact he was.

             There was a case heard on the 26/11/2014 at Wimbledon Magistrates' Court where my son Simon Cordell was found guilty. Of using his



                                                           479]]></page><page Index="481"><![CDATA[There was a case heard on the 26/11/2014 at Wimbledon Magistrates' Court where my son Simon Cordell was found guilty. Of using his
             vehicle for business purposes.

             This was only the case due to the police officer lying. Not just to KGM who my son was insured with, but in his statement of facts, and
             also on oath to the judge and CPS.

             The case is such that on the day my son was stopped the police office made a call to KGM the police office told KGM that my son
             Simon Cordell had lots of  tools in his van and was doing odd jobs. Under my son insurance this would not have covered him and the
             police officer would have known this already as my son had given the police officer his policy at the side of the road.

             My son was arrested and taken to the police station. Due to him refusing to sign the seizer notice and telling the police officer he was
             lying and to arrest him.

             My sons Van registration CX52JRZ was seized and taken to Chariton police vehicle pound, with no tools in there.

             The police office when wrote his statement not with what he told KGM on the phone call but with something totally incorrect information.
             The judge asked the police office at court about the tools as he saw emails from KGM the police office told the judge he new nothing
             about any tools.

             The police officer I believed new he could not put tools down in his statement as calls was already being put into the police about
             complaints. So changed his story in his statement.

             The facts are that there is audio tapes of what the police officer said to KGM, and also the call that was made to Chariton police vehicle
             pound as KGM record all calls.

             I have both of the audio files from KGM and also a Letter of Indemnity and an email that a manager sent to Kelly Tiller at KGM.

             How can a police officer act in such a manner. I really do not understand why he did this.

             As also said on the phone there is a number of summons my son has not had regarding the other stops from police, these case he
             have gone to court without him knowing and he been found guilty when he did not even know there was a case in court.

             I have sent many emails to get these cases set aside and sent his insurance documents to the court. 2 case we had to do statutory
             declarations one for Willesden and one for Bromley. The Willesden one seems to have been reheard at court on the 26/01/2015 without
             us knowing again he was found guilty but they put this case under a new case number looking at the letter so all the documents that
             were sent before was not with the court file I would have through. But with both statutory declarations we added a copy of his insurance.

             I have been trying for some time to get all of this put together so it can all be addresses and so far nothing has been done with all the
             emails I have sent to the court. We also asked at court when we went to Wimbledon Magistrates' Court but nothing was done. Could
             you please tell us where we can sort this out about getting all the other cases addressed without the need to be going from one court to
             the next. This is a waste of courts time and money when clearly all that is needed to be is check my son’s insurance that he was in
             fact insured.

             I am sure that the letter that has been sent of Indemnity from KGM would cover these other cases as proof he was in fact insured. Could
             you please advise what needs to be done with these other cases.

             Please can you address the issues in this email and get back to me by email.

             Regards

             Lorraine Cordell


















                                                                 480]]></page><page Index="482"><![CDATA[FW: Re: Simon Cordell->Appeal-Case-Driving-Tools-26-11-2014.pdf
























































































                                                           481]]></page><page Index="483"><![CDATA[482]]></page><page Index="484"><![CDATA[FW: Re: Simon Cordell->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           483]]></page><page Index="485"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 484]]></page><page Index="486"><![CDATA[Page 1 of 4
                                                          FW: Re: Simon Cordell->MT Underwriting_FW_ MR SIMON CORDELL - CX52 JRZ.pdf


                    From: MT Underwriting [MT.Underwriting@canopius.com]
                    Sent: 04 December 2014 15:34
                    To: Gramlick, Les
                    Subject: FW: MR SIMON CORDELL - CX52 JRZ



                    Kelly Tiller
                    Member of the UK Specialty Division of Canopius Group
                    KGM House | 14 Eastwood Close | London | E18 1RZ
                    D +44 (0) 20 8530 9116 | F +44 (0) 20 8530 1841
                    www.kgminsurance.co.uk | www.canopius.com


                    From: GARETH.Mullett@met.pnn.police.uk [mailto:GARETH.Mullett@met.pnn.police.uk] On Behalf Of
                    VresCharlton@met.pnn.police.uk
                    Sent: 26 November 2013 14:10
                    To: Tiller, Kelly
                    Subject: RE: MR SIMON CORDELL - CX52 JRZ
                    Kelly,
                             I have looked at the seizure notice nothing was taken at the road side and nothing
                    was registered as left in the vehicle
                    Regards
                    Gareth




                         From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                         Sent: 25 November 2013 16:28
                         To: VRES Mailbox - Charlton
                         Subject: RE: MR SIMON CORDELL - CX52 JRZ
                         I have been told by the police that you do a report on all items that was in the vehicle at the time it
                         was ceased.
                         Can I have a copy of this report please?

                         Kind regards

                         Kelly Tiller
                         Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                         KGM House | 14 Eastwood Close | London | E18 1RZ
                         D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                         www.kgminsurance.co.uk | www.canopius.com


                         From: Sarah.Williams6@met.pnn.police.uk [mailto:Sarah.Williams6@met.pnn.police.uk] On Behalf Of
                         VresCharlton@met.pnn.police.uk
                         Sent: 25 November 2013 16:26
                         To: Tiller, Kelly
                         Subject: RE: MR SIMON CORDELL - CX52 JRZ

                         We have no record what was in the vehicle, we do not touch the vehicles contents.
                         Regards

                         Fpo S Williams







                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                           485]]></page><page Index="487"><![CDATA[Page 2 of 4




                              From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                              Sent: 25 November 2013 10:55
                              To: VRES Mailbox - Charlton
                              Subject: MR SIMON CORDELL - CX52 JRZ

                              Morning,

                              I need some assistance with regards to the above. We insure Mr Simon Cordell and I need a
                              copy of the report of the items that was in his vehicle at the time it was ceased.

                              We are due to cancel his policy @ noon today.

                              Your urgent advises are awaited.

                              Kind regards
                              Kelly Tiller
                              Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                              KGM House | 14 Eastwood Close | London | E18 1RZ
                              D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                              www.kgminsurance.co.uk | www.canopius.com

                              Confidentiality Caution

                              The information in this e-mail and in any attachments is CONFIDENTIAL. If you are
                              not the intended recipient, please destroy this message and notify the sender
                              immediately. Canopius may monitor the content of e-mails sent and received via its
                              network for viruses, unauthorised use or other lawful business purposes. E-mail sent for
                              and on behalf of a member of Canopius Group, which includes:

                              Canopius Holdings UK Limited | registered number 04818520
                              Canopius Managing Agents Limited | registered number 01514453 | Authorised by the
                              Prudential Regulation Authority and regulated by the Financial Conduct Authority and
                              the Prudential Regulation Authority
                              Canopius Underwriting Limited | registered number 02473672 | appointed representative
                              of Canopius Managing Agents Limited
                              Canopius Services Limited | registered number 02733994
                              KGM Motor Insurance is a brand name for business written by Syndicate 260 which is
                              managed by Canopius Managing Agents Limited
                              Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in
                              England and Wales


                         Total Policing is the Met's commitment to be on the streets and in your communities to catch
                         offenders, prevent crime and support victims. We are here for London, working with you to
                         make our capital safer.









                         Consider our environment - please do not print this email unless absolutely necessary.







                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                                 486]]></page><page Index="488"><![CDATA[Page 3 of 4



                         NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal
                         privilege and are intended solely for the use of the intended recipient. If you have received this email in
                         error, please notify the sender and delete it from your system.  To avoid incurring legal liabilities, you
                         must not distribute or copy the information in this email without the permission of the sender. MPS
                         communication systems are monitored to the extent permitted by law.  Consequently, any email and/or
                         attachments may be read by monitoring staff. Only specified personnel are authorised to conclude any
                         binding agreement on behalf of the MPS by email. The MPS accepts no responsibility for unauthorised
                         agreements reached with other employees or agents.  The security of this email and any attachments
                         cannot be guaranteed. Email messages are routinely scanned but malicious software infection and
                         corruption of content can still occur during transmission over the Internet. Any views or opinions
                         expressed in this communication are solely those of the author and do not necessarily represent those
                         of the Metropolitan Police Service (MPS).




                         Find us at:
                         Facebook: Facebook.com/metpoliceuk
                         Twitter: @metpoliceuk


                         Confidentiality Caution
                         The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the
                         intended recipient, please destroy this message and notify the sender immediately. Canopius
                         may monitor the content of e-mails sent and received via its network for viruses, unauthorised
                         use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius
                         Group, which includes:

                         Canopius Holdings UK Limited | registered number 04818520
                         Canopius Managing Agents Limited | registered number 01514453 | Authorised by the
                         Prudential Regulation Authority and regulated by the Financial Conduct Authority and the
                         Prudential Regulation Authority
                         Canopius Underwriting Limited | registered number 02473672 | appointed representative of
                         Canopius Managing Agents Limited
                         Canopius Services Limited | registered number 02733994
                         KGM Motor Insurance is a brand name for business written by Syndicate 260 which is
                         managed by Canopius Managing Agents Limited
                         Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England
                         and Wales


                    Total Policing is the Met's commitment to be on the streets and in your communities to catch
                    offenders, prevent crime and support victims. We are here for London, working with you to make our
                    capital safer.






                    Consider our environment - please do not print this email unless absolutely necessary.



                    NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and
                    are intended solely for the use of the intended recipient. If you have received this email in error, please notify
                    the sender and delete it from your system.  To avoid incurring legal liabilities, you must not distribute or copy
                    the information in this email without the permission of the sender. MPS communication systems are monitored
                    to the extent permitted by law.  Consequently, any email and/or attachments may be read by monitoring staff.
                    Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email.




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                                                           487]]></page><page Index="489"><![CDATA[Page 4 of 4



                    The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents.
                    The security of this email and any attachments cannot be guaranteed. Email messages are routinely scanned
                    but malicious software infection and corruption of content can still occur during transmission over the Internet.
                    Any views or opinions expressed in this communication are solely those of the author and do not necessarily
                    represent those of the Metropolitan Police Service (MPS).




                    Find us at:
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                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                                 488]]></page><page Index="490"><![CDATA[From:                              Kingston Crown, Listing <Listing@kingstonuponthames.crowncourt.gsi.gov.uk>
             Sent:                               06 February 2015 16:59
             To:                                   'Lorraine Cordell'
             Subject:                          RE: Re: Simon Cordell
             Attachments:                 DOC008.PDF

             Dear Lorraine

             Please find enclosed letter that would have been sent via recorded delivery on 02.02.15.

             Regards


               a
                             c
                               h
                 r

                    n
                   e
                            t
                       M
             K Karen Mitchell
                           i
                                   l
                                  l
                                 e
             Listing Team
             Kingston upon Thames Crown Court
             (T) 020 8240 2500
             (Goldfax) 0870 324 0157
             listing@kingstonuponthames.crowncourt.gsi.gov.uk
             "I am not authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry of
             Justice in any way via electronic means".
             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 06 February 2015 16:27
             To: Kingston Crown, Listing
             Cc: London.magistratessouth@cps.gsi.gov.uk; GL-SWESTERNMCENQ
             Subject: RE: Re: Simon Cordell

             Dear Debbie Barnett CPS: and Sheila from the Listing Office at the crown court.

             It does seem i am having trouble with sending the audio files could you please tell me how i can send them i have put the other files in
             but not the audio which will need to be put with his case files.

             Please read below emails.

             Regards

             Lorraine


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 06 February 2015 15:41
             To: 'London.magistratessouth@cps.gsi.gov.uk'
             Cc: 'listing@kingstonuponthames.crowncourt.gsi.gov.uk'; 'swglondonmc@hmcts.gsi.gov.uk'
             Subject: RE: Re: Simon Cordell

             Dear Debbie Barnett CPS: and Sheila from the Listing Office at the crown court.

             I did send the below email with all attachments but I don't think anyone got it due to its size. I am resending it in 3 parts.

             Part 1 of 3 email





                                                           489]]></page><page Index="491"><![CDATA[Please see Attached files and please read below email. could you please also let me know you have got this email.

             I did also call yesterday and was told you was not in the office and spoke to someone who told me an appeal date has been set for the
             05/03/2015 the crown court.

             I have also spoke to Sheila today at the Crown court listing office where i told her that we had not had any letters from the crown court
             she also told me that they did not get any emails i sent over. i do not have the case number and asked her if she could send the letter
             that was sent out by email to this email address.

             Could all attached documents be attached to the case files please.

             Regards

             Lorraine Cordell

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 February 2015 12:57
             To: 'London.magistratessouth@cps.gsi.gov.uk'
             Cc: 'swglondonmc@hmcts.gsi.gov.uk'
             Subject: Re: Simon Cordell

             Dear Debbie Barnett

             Thank you for taking the time to talk to me today on the phone one the 02/02/2015. Could you please also confirm by email that you
             have this email.

             As explained, there have been a number of issues with my son Simon Cordell DOB: 26/01/1981.

             The issues are one of not being insured. When in fact he was.

             There was a case heard on the 26/11/2014 at Wimbledon Magistrates' Court where my son Simon Cordell was found guilty. Of using his
             vehicle for business purposes.

             This was only the case due to the police officer lying. Not just to KGM who my son was insured with, but in his statement of facts, and
             also on oath to the judge and CPS.

             The case is such that on the day my son was stopped the police office made a call to KGM the police office told KGM that my son
             Simon Cordell had lots of  tools in his van and was doing odd jobs. Under my son insurance this would not have covered him and the
             police officer would have known this already as my son had given the police officer his policy at the side of the road.

             My son was arrested and taken to the police station. Due to him refusing to sign the seizer notice and telling the police officer he was
             lying and to arrest him.

             My sons Van registration CX52JRZ was seized and taken to Chariton police vehicle pound, with no tools in there.

             The police office when wrote his statement not with what he told KGM on the phone call but with something totally incorrect information.
             The judge asked the police office at court about the tools as he saw emails from KGM the police office told the judge he new nothing
             about any tools.

             The police officer I believed new he could not put tools down in his statement as calls was already being put into the police about
             complaints. So changed his story in his statement.

             The facts are that there is audio tapes of what the police officer said to KGM, and also the call that was made to Chariton police vehicle
             pound as KGM record all calls.

             I have both of the audio files from KGM and also a Letter of Indemnity and an email that a manager sent to Kelly Tiller at KGM.

             How can a police officer act in such a manner. I really do not understand why he did this.

             As also said on the phone there is a number of summons my son has not had regarding the other stops from police, these case he
             have gone to court without him knowing and he been found guilty when he did not even know there was a case in court.




                                                                 490]]></page><page Index="492"><![CDATA[I have sent many emails to get these cases set aside and sent his insurance documents to the court. 2 case we had to do statutory
             declarations one for Willesden and one for Bromley. The Willesden one seems to have been reheard at court on the 26/01/2015 without
             us knowing again he was found guilty but they put this case under a new case number looking at the letter so all the documents that
             were sent before was not with the court file I would have through. But with both statutory declarations we added a copy of his insurance.

             I have been trying for some time to get all of this put together so it can all be addresses and so far nothing has been done with all the
             emails I have sent to the court. We also asked at court when we went to Wimbledon Magistrates' Court but nothing was done. Could
             you please tell us where we can sort this out about getting all the other cases addressed without the need to be going from one court to
             the next. This is a waste of courts time and money when clearly all that is needed to be is check my son’s insurance that he was in
             fact insured.

             I am sure that the letter that has been sent of Indemnity from KGM would cover these other cases as proof he was in fact insured. Could
             you please advise what needs to be done with these other cases.

             Please can you address the issues in this email and get back to me by email.

             Regards

             Lorraine Cordell

             This email was scanned by the Government Secure Intranet anti-virus service supplied by Vodafone in partnership with Symantec.
             (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your organisations IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This e-mail (and any attachment) is intended only for the attention of
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             This e-mail (whether you are the sender or the recipient) may be
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                                                           491]]></page><page Index="493"><![CDATA[RE: Re: Simon Cordell->DOC008.PDF























































































                                                                 492]]></page><page Index="494"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               06 February 2015 16:27
             To:                                   'listing@kingstonuponthames.crowncourt.gsi.gov.uk'
             Cc:                                   'London.magistratessouth@cps.gsi.gov.uk'; 'swglondonmc@hmcts.gsi.gov.uk'
             Subject:                          RE: Re: Simon Cordell
             Attachments:                 Appeal‐Case‐Driving‐Tools‐26‐11‐2014.pdf; S Cordell 020215.pdf; MT Underwriting_FW_ MR
                                 SIMON CORDELL ‐ CX52 JRZ.pdf

             Dear Debbie Barnett CPS: and Sheila from the Listing Office at the crown court.

             It does seem i am having trouble with sending the audio files could you please tell me how i can send them i have put the other files in
             but not the audio which will need to be put with his case files.

             Please read below emails.

             Regards

             Lorraine


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 06 February 2015 15:41
             To: 'London.magistratessouth@cps.gsi.gov.uk'
             Cc: 'listing@kingstonuponthames.crowncourt.gsi.gov.uk'; 'swglondonmc@hmcts.gsi.gov.uk'
             Subject: RE: Re: Simon Cordell

             Dear Debbie Barnett CPS: and Sheila from the Listing Office at the crown court.

             I did send the below email with all attachments but I don't think anyone got it due to its size. I am resending it in 3 parts.

             Part 1 of 3 email

             Please see Attached files and please read below email. could you please also let me know you have got this email.

             I did also call yesterday and was told you was not in the office and spoke to someone who told me an appeal date has been set for the
             05/03/2015 the crown court.

             I have also spoke to Sheila today at the Crown court listing office where i told her that we had not had any letters from the crown court
             she also told me that they did not get any emails i sent over. i do not have the case number and asked her if she could send the letter
             that was sent out by email to this email address.

             Could all attached documents be attached to the case files please.

             Regards

             Lorraine Cordell

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 03 February 2015 12:57
             To: 'London.magistratessouth@cps.gsi.gov.uk'
             Cc: 'swglondonmc@hmcts.gsi.gov.uk'
             Subject: Re: Simon Cordell

             Dear Debbie Barnett

             Thank you for taking the time to talk to me today on the phone one the 02/02/2015. Could you please also confirm by email that you
             have this email.






                                                           493]]></page><page Index="495"><![CDATA[As explained, there have been a number of issues with my son Simon Cordell DOB: 26/01/1981.

             The issues are one of not being insured. When in fact he was.

             There was a case heard on the 26/11/2014 at Wimbledon Magistrates' Court where my son Simon Cordell was found guilty. Of using his
             vehicle for business purposes.

             This was only the case due to the police officer lying. Not just to KGM who my son was insured with, but in his statement of facts, and
             also on oath to the judge and CPS.

             The case is such that on the day my son was stopped the police office made a call to KGM the police office told KGM that my son
             Simon Cordell had lots of  tools in his van and was doing odd jobs. Under my son insurance this would not have covered him and the
             police officer would have known this already as my son had given the police officer his policy at the side of the road.

             My son was arrested and taken to the police station. Due to him refusing to sign the seizer notice and telling the police officer he was
             lying and to arrest him.

             My sons Van registration CX52JRZ was seized and taken to Chariton police vehicle pound, with no tools in there.

             The police office when wrote his statement not with what he told KGM on the phone call but with something totally incorrect information.
             The judge asked the police office at court about the tools as he saw emails from KGM the police office told the judge he new nothing
             about any tools.

             The police officer I believed new he could not put tools down in his statement as calls was already being put into the police about
             complaints. So changed his story in his statement.

             The facts are that there is audio tapes of what the police officer said to KGM, and also the call that was made to Chariton police vehicle
             pound as KGM record all calls.

             I have both of the audio files from KGM and also a Letter of Indemnity and an email that a manager sent to Kelly Tiller at KGM.

             How can a police officer act in such a manner. I really do not understand why he did this.

             As also said on the phone there is a number of summons my son has not had regarding the other stops from police, these case he
             have gone to court without him knowing and he been found guilty when he did not even know there was a case in court.

             I have sent many emails to get these cases set aside and sent his insurance documents to the court. 2 case we had to do statutory
             declarations one for Willesden and one for Bromley. The Willesden one seems to have been reheard at court on the 26/01/2015 without
             us knowing again he was found guilty but they put this case under a new case number looking at the letter so all the documents that
             were sent before was not with the court file I would have through. But with both statutory declarations we added a copy of his insurance.

             I have been trying for some time to get all of this put together so it can all be addresses and so far nothing has been done with all the
             emails I have sent to the court. We also asked at court when we went to Wimbledon Magistrates' Court but nothing was done. Could
             you please tell us where we can sort this out about getting all the other cases addressed without the need to be going from one court to
             the next. This is a waste of courts time and money when clearly all that is needed to be is check my son’s insurance that he was in
             fact insured.

             I am sure that the letter that has been sent of Indemnity from KGM would cover these other cases as proof he was in fact insured. Could
             you please advise what needs to be done with these other cases.

             Please can you address the issues in this email and get back to me by email.

             Regards

             Lorraine Cordell













                                                                 494]]></page><page Index="496"><![CDATA[RE: Re: Simon Cordell->Appeal-Case-Driving-Tools-26-11-2014.pdf
























































































                                                           495]]></page><page Index="497"><![CDATA[496]]></page><page Index="498"><![CDATA[RE: Re: Simon Cordell->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           497]]></page><page Index="499"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 498]]></page><page Index="500"><![CDATA[Page 1 of 4
                                                          RE: Re: Simon Cordell->MT Underwriting_FW_ MR SIMON CORDELL - CX52 JRZ.pdf


                    From: MT Underwriting [MT.Underwriting@canopius.com]
                    Sent: 04 December 2014 15:34
                    To: Gramlick, Les
                    Subject: FW: MR SIMON CORDELL - CX52 JRZ



                    Kelly Tiller
                    Member of the UK Specialty Division of Canopius Group
                    KGM House | 14 Eastwood Close | London | E18 1RZ
                    D +44 (0) 20 8530 9116 | F +44 (0) 20 8530 1841
                    www.kgminsurance.co.uk | www.canopius.com


                    From: GARETH.Mullett@met.pnn.police.uk [mailto:GARETH.Mullett@met.pnn.police.uk] On Behalf Of
                    VresCharlton@met.pnn.police.uk
                    Sent: 26 November 2013 14:10
                    To: Tiller, Kelly
                    Subject: RE: MR SIMON CORDELL - CX52 JRZ
                    Kelly,
                             I have looked at the seizure notice nothing was taken at the road side and nothing
                    was registered as left in the vehicle
                    Regards
                    Gareth




                         From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                         Sent: 25 November 2013 16:28
                         To: VRES Mailbox - Charlton
                         Subject: RE: MR SIMON CORDELL - CX52 JRZ
                         I have been told by the police that you do a report on all items that was in the vehicle at the time it
                         was ceased.
                         Can I have a copy of this report please?

                         Kind regards

                         Kelly Tiller
                         Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                         KGM House | 14 Eastwood Close | London | E18 1RZ
                         D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                         www.kgminsurance.co.uk | www.canopius.com


                         From: Sarah.Williams6@met.pnn.police.uk [mailto:Sarah.Williams6@met.pnn.police.uk] On Behalf Of
                         VresCharlton@met.pnn.police.uk
                         Sent: 25 November 2013 16:26
                         To: Tiller, Kelly
                         Subject: RE: MR SIMON CORDELL - CX52 JRZ

                         We have no record what was in the vehicle, we do not touch the vehicles contents.
                         Regards

                         Fpo S Williams







                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                           499]]></page><page Index="501"><![CDATA[Page 2 of 4




                              From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                              Sent: 25 November 2013 10:55
                              To: VRES Mailbox - Charlton
                              Subject: MR SIMON CORDELL - CX52 JRZ

                              Morning,

                              I need some assistance with regards to the above. We insure Mr Simon Cordell and I need a
                              copy of the report of the items that was in his vehicle at the time it was ceased.

                              We are due to cancel his policy @ noon today.

                              Your urgent advises are awaited.

                              Kind regards
                              Kelly Tiller
                              Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                              KGM House | 14 Eastwood Close | London | E18 1RZ
                              D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                              www.kgminsurance.co.uk | www.canopius.com

                              Confidentiality Caution

                              The information in this e-mail and in any attachments is CONFIDENTIAL. If you are
                              not the intended recipient, please destroy this message and notify the sender
                              immediately. Canopius may monitor the content of e-mails sent and received via its
                              network for viruses, unauthorised use or other lawful business purposes. E-mail sent for
                              and on behalf of a member of Canopius Group, which includes:

                              Canopius Holdings UK Limited | registered number 04818520
                              Canopius Managing Agents Limited | registered number 01514453 | Authorised by the
                              Prudential Regulation Authority and regulated by the Financial Conduct Authority and
                              the Prudential Regulation Authority
                              Canopius Underwriting Limited | registered number 02473672 | appointed representative
                              of Canopius Managing Agents Limited
                              Canopius Services Limited | registered number 02733994
                              KGM Motor Insurance is a brand name for business written by Syndicate 260 which is
                              managed by Canopius Managing Agents Limited
                              Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in
                              England and Wales


                         Total Policing is the Met's commitment to be on the streets and in your communities to catch
                         offenders, prevent crime and support victims. We are here for London, working with you to
                         make our capital safer.









                         Consider our environment - please do not print this email unless absolutely necessary.







                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                                 500]]></page><page Index="502"><![CDATA[Page 3 of 4



                         NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal
                         privilege and are intended solely for the use of the intended recipient. If you have received this email in
                         error, please notify the sender and delete it from your system.  To avoid incurring legal liabilities, you
                         must not distribute or copy the information in this email without the permission of the sender. MPS
                         communication systems are monitored to the extent permitted by law.  Consequently, any email and/or
                         attachments may be read by monitoring staff. Only specified personnel are authorised to conclude any
                         binding agreement on behalf of the MPS by email. The MPS accepts no responsibility for unauthorised
                         agreements reached with other employees or agents.  The security of this email and any attachments
                         cannot be guaranteed. Email messages are routinely scanned but malicious software infection and
                         corruption of content can still occur during transmission over the Internet. Any views or opinions
                         expressed in this communication are solely those of the author and do not necessarily represent those
                         of the Metropolitan Police Service (MPS).




                         Find us at:
                         Facebook: Facebook.com/metpoliceuk
                         Twitter: @metpoliceuk


                         Confidentiality Caution
                         The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the
                         intended recipient, please destroy this message and notify the sender immediately. Canopius
                         may monitor the content of e-mails sent and received via its network for viruses, unauthorised
                         use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius
                         Group, which includes:

                         Canopius Holdings UK Limited | registered number 04818520
                         Canopius Managing Agents Limited | registered number 01514453 | Authorised by the
                         Prudential Regulation Authority and regulated by the Financial Conduct Authority and the
                         Prudential Regulation Authority
                         Canopius Underwriting Limited | registered number 02473672 | appointed representative of
                         Canopius Managing Agents Limited
                         Canopius Services Limited | registered number 02733994
                         KGM Motor Insurance is a brand name for business written by Syndicate 260 which is
                         managed by Canopius Managing Agents Limited
                         Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England
                         and Wales


                    Total Policing is the Met's commitment to be on the streets and in your communities to catch
                    offenders, prevent crime and support victims. We are here for London, working with you to make our
                    capital safer.






                    Consider our environment - please do not print this email unless absolutely necessary.



                    NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and
                    are intended solely for the use of the intended recipient. If you have received this email in error, please notify
                    the sender and delete it from your system.  To avoid incurring legal liabilities, you must not distribute or copy
                    the information in this email without the permission of the sender. MPS communication systems are monitored
                    to the extent permitted by law.  Consequently, any email and/or attachments may be read by monitoring staff.
                    Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email.




                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                           501]]></page><page Index="503"><![CDATA[Page 4 of 4



                    The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents.
                    The security of this email and any attachments cannot be guaranteed. Email messages are routinely scanned
                    but malicious software infection and corruption of content can still occur during transmission over the Internet.
                    Any views or opinions expressed in this communication are solely those of the author and do not necessarily
                    represent those of the Metropolitan Police Service (MPS).




                    Find us at:
                    Facebook: Facebook.com/ metpoliceuk

                    Twitter: @metpoliceuk































































                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                                 502]]></page><page Index="504"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               06 February 2015 15:24
             To:                                   'josephinewardsolicitor@gmail.com'
             Cc:                                   'm.mckee@michaelcarrollandco.com'
             Subject:                          Re: Simon Cordell
             Attachments:                 S Cordell 020215.pdf; MT Underwriting_FW_ MR SIMON CORDELL ‐ CX52 JRZ.pdf; RE_
                                 MT3574694 Simon Cordell_KGM.pdf

             Part 1 of 3 email.

             please see attached the way in which Simon has been treated by police and the lies one police office said to his insurance KGM this is
             due to be at Kingston upon thames crown court on the 05/03/2013

             and this is the information KGM has sent. i do have all the emails from KGM that has gone back and forward since Simon was pulled by
             police on the 14/11/2013

             i have to send this in a few emails due to the size not sure if you are getting them

             Regards

             Lorraine





















































                                                           503]]></page><page Index="505"><![CDATA[Re: Simon Cordell->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 504]]></page><page Index="506"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           505]]></page><page Index="507"><![CDATA[Page 1 of 4
                                                             Re: Simon Cordell->MT Underwriting_FW_ MR SIMON CORDELL - CX52 JRZ.pdf


                    From: MT Underwriting [MT.Underwriting@canopius.com]
                    Sent: 04 December 2014 15:34
                    To: Gramlick, Les
                    Subject: FW: MR SIMON CORDELL - CX52 JRZ



                    Kelly Tiller
                    Member of the UK Specialty Division of Canopius Group
                    KGM House | 14 Eastwood Close | London | E18 1RZ
                    D +44 (0) 20 8530 9116 | F +44 (0) 20 8530 1841
                    www.kgminsurance.co.uk | www.canopius.com


                    From: GARETH.Mullett@met.pnn.police.uk [mailto:GARETH.Mullett@met.pnn.police.uk] On Behalf Of
                    VresCharlton@met.pnn.police.uk
                    Sent: 26 November 2013 14:10
                    To: Tiller, Kelly
                    Subject: RE: MR SIMON CORDELL - CX52 JRZ
                    Kelly,
                             I have looked at the seizure notice nothing was taken at the road side and nothing
                    was registered as left in the vehicle
                    Regards
                    Gareth




                         From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                         Sent: 25 November 2013 16:28
                         To: VRES Mailbox - Charlton
                         Subject: RE: MR SIMON CORDELL - CX52 JRZ
                         I have been told by the police that you do a report on all items that was in the vehicle at the time it
                         was ceased.
                         Can I have a copy of this report please?

                         Kind regards

                         Kelly Tiller
                         Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                         KGM House | 14 Eastwood Close | London | E18 1RZ
                         D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                         www.kgminsurance.co.uk | www.canopius.com


                         From: Sarah.Williams6@met.pnn.police.uk [mailto:Sarah.Williams6@met.pnn.police.uk] On Behalf Of
                         VresCharlton@met.pnn.police.uk
                         Sent: 25 November 2013 16:26
                         To: Tiller, Kelly
                         Subject: RE: MR SIMON CORDELL - CX52 JRZ

                         We have no record what was in the vehicle, we do not touch the vehicles contents.
                         Regards

                         Fpo S Williams







                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                                 506]]></page><page Index="508"><![CDATA[Page 2 of 4




                              From: Tiller, Kelly [mailto:Kelly.Tiller@canopius.com]
                              Sent: 25 November 2013 10:55
                              To: VRES Mailbox - Charlton
                              Subject: MR SIMON CORDELL - CX52 JRZ

                              Morning,

                              I need some assistance with regards to the above. We insure Mr Simon Cordell and I need a
                              copy of the report of the items that was in his vehicle at the time it was ceased.

                              We are due to cancel his policy @ noon today.

                              Your urgent advises are awaited.

                              Kind regards
                              Kelly Tiller
                              Fleet Underwriting | KGM Motor Insurance – Member of the Canopius Group
                              KGM House | 14 Eastwood Close | London | E18 1RZ
                              D +44 (0) 20 8530 1818 | F +44 (0) 20 8530 1841
                              www.kgminsurance.co.uk | www.canopius.com

                              Confidentiality Caution

                              The information in this e-mail and in any attachments is CONFIDENTIAL. If you are
                              not the intended recipient, please destroy this message and notify the sender
                              immediately. Canopius may monitor the content of e-mails sent and received via its
                              network for viruses, unauthorised use or other lawful business purposes. E-mail sent for
                              and on behalf of a member of Canopius Group, which includes:

                              Canopius Holdings UK Limited | registered number 04818520
                              Canopius Managing Agents Limited | registered number 01514453 | Authorised by the
                              Prudential Regulation Authority and regulated by the Financial Conduct Authority and
                              the Prudential Regulation Authority
                              Canopius Underwriting Limited | registered number 02473672 | appointed representative
                              of Canopius Managing Agents Limited
                              Canopius Services Limited | registered number 02733994
                              KGM Motor Insurance is a brand name for business written by Syndicate 260 which is
                              managed by Canopius Managing Agents Limited
                              Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in
                              England and Wales


                         Total Policing is the Met's commitment to be on the streets and in your communities to catch
                         offenders, prevent crime and support victims. We are here for London, working with you to
                         make our capital safer.









                         Consider our environment - please do not print this email unless absolutely necessary.







                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                           507]]></page><page Index="509"><![CDATA[Page 3 of 4



                         NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal
                         privilege and are intended solely for the use of the intended recipient. If you have received this email in
                         error, please notify the sender and delete it from your system.  To avoid incurring legal liabilities, you
                         must not distribute or copy the information in this email without the permission of the sender. MPS
                         communication systems are monitored to the extent permitted by law.  Consequently, any email and/or
                         attachments may be read by monitoring staff. Only specified personnel are authorised to conclude any
                         binding agreement on behalf of the MPS by email. The MPS accepts no responsibility for unauthorised
                         agreements reached with other employees or agents.  The security of this email and any attachments
                         cannot be guaranteed. Email messages are routinely scanned but malicious software infection and
                         corruption of content can still occur during transmission over the Internet. Any views or opinions
                         expressed in this communication are solely those of the author and do not necessarily represent those
                         of the Metropolitan Police Service (MPS).




                         Find us at:
                         Facebook: Facebook.com/metpoliceuk
                         Twitter: @metpoliceuk


                         Confidentiality Caution
                         The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the
                         intended recipient, please destroy this message and notify the sender immediately. Canopius
                         may monitor the content of e-mails sent and received via its network for viruses, unauthorised
                         use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius
                         Group, which includes:

                         Canopius Holdings UK Limited | registered number 04818520
                         Canopius Managing Agents Limited | registered number 01514453 | Authorised by the
                         Prudential Regulation Authority and regulated by the Financial Conduct Authority and the
                         Prudential Regulation Authority
                         Canopius Underwriting Limited | registered number 02473672 | appointed representative of
                         Canopius Managing Agents Limited
                         Canopius Services Limited | registered number 02733994
                         KGM Motor Insurance is a brand name for business written by Syndicate 260 which is
                         managed by Canopius Managing Agents Limited
                         Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England
                         and Wales


                    Total Policing is the Met's commitment to be on the streets and in your communities to catch
                    offenders, prevent crime and support victims. We are here for London, working with you to make our
                    capital safer.






                    Consider our environment - please do not print this email unless absolutely necessary.



                    NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and
                    are intended solely for the use of the intended recipient. If you have received this email in error, please notify
                    the sender and delete it from your system.  To avoid incurring legal liabilities, you must not distribute or copy
                    the information in this email without the permission of the sender. MPS communication systems are monitored
                    to the extent permitted by law.  Consequently, any email and/or attachments may be read by monitoring staff.
                    Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email.




                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                                 508]]></page><page Index="510"><![CDATA[Page 4 of 4



                    The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents.
                    The security of this email and any attachments cannot be guaranteed. Email messages are routinely scanned
                    but malicious software infection and corruption of content can still occur during transmission over the Internet.
                    Any views or opinions expressed in this communication are solely those of the author and do not necessarily
                    represent those of the Metropolitan Police Service (MPS).




                    Find us at:
                    Facebook: Facebook.com/ metpoliceuk

                    Twitter: @metpoliceuk































































                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/3a5148a85fd442038750be9b13d...  30/01/2015


                                                           509]]></page><page Index="511"><![CDATA[From:                              Wood, Peter <Peter.Wood@canopius.com>
             Sent:                               09 February 2015 11:30
             To:                                   Josephine Ward
             Cc:                                   lorraine32@blueyonder.co.uk; Austin, Andrew
             Subject:                          RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015
                                 at Kingston Upon Thames Crown Court
             Attachments:                 Witness Statement 060215 S Cordell.docx

             Dear Ms Ward,

             I have drafted a section 9 statement as requested. Before I sign it off can you review it and confirm it satisfies all of your
             requirements please? As soon as you do so I will sign it off, scan a copy over to you and put the original in the post.

             Let me know if you need anything else and of course if you need me to amend the attached in any way.

             Lorraine/Andy – FYI.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Josephine Ward [mailto:josie@michaelcarrollandco.com]
             Sent: 08 February 2015 19:02
             To: Wood, Peter; Austin, Andrew
             Cc: lorraine32@blueyonder.co.uk
             Subject: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames Crown
             Court

             Dear Mr Wood

             I have been instructed by Mr Simon Paul Cordell and Miss Lorraine Cordell to assist in the appeal against conviction that is due to
             be heard at Kingston Upon Thames Crown Court on 5th March 2015 at 10am.

             Miss Cordell has played two recordings that she received from KGM which are pertinent to the appeal but at present as the
             telephone recordings have not been produced as an exhibit by KGM they will not be admissible at court.

             Can you therefore please write a section 9 statement confirming that:

             (a) all recording equipment was working correctly
             (b) KGM produced two recordings at the request of Ms Lorraine Cordell
             (c) Confirmation that the recording of S Cordell call from police 141113 Recording was provided by KGM from their recorded
             calls and is authentic
             (d) Confirmation that the recording between the Car Pound and Kelly Tiller was also provided from the KGM recorded calls and
             is authentic

             If we are in possession of a section 9 statement producing the recordings then we will not have to apply to the court for a Third
             Party Summons to compel an employee from KGM to attend to produce the recordings.  This would be a complete waste of your
             time when all we require is a section 9 attesting to the recordings being retrieved from the system and exhibited as two separate





                                                                  510]]></page><page Index="512"><![CDATA[recordings.

             If you require assistance with drafting a section 9 statement then we would be happy to draft it and email it over.  We would
             require the name of the person who retrieved the recordings.  the dates that the recordings were retrieved, the dates the recordings
             relate to, confirmation that the recordings were sent to Lorraine Cordell by email so that she can produce CD's of the recordings
             so that they can be played in court and specifically refer to the email containing the recordings so that there is continuity in the chain
             of evidence.  Ideally we would like KGM to produce the CD's and exhibit them but failing this we will try to get the CPS to agree
             the CD's as produced from the email of Miss Cordell.  We stress that the section in relation to the search and retrieval of the KGM
             database is essential and critical to ensuring that the chain of evidence is intact.

             We can serve these recordings on the CPS and the Court so that they are agreed in advance of the Appeal hearing.

             We thank you in advance for your anticipated co-operation in this matter and hope that we do not have to apply for a Third party
             Witness Summons to compel the attendance of a KGM employee at the Appeal on the 5th March 2015.

             We confirm that Miss Cordell is forwarding an email confirming that we are instructed and authorised to request this information.

             Yours faithfully




             MICHAEL CARROLL & CO.


             Confidentiality Caution
             The information in this e‐mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e‐mails sent and received via its
             network for viruses, unauthorised use or other lawful business purposes. E‐mail sent for and on behalf of a member of
             Canopius Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents
             Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales
























                                                           511]]></page><page Index="513"><![CDATA[rt->Witness Statement 060215 S
         RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames Crown Cou
         RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames Crown Court->Witness Statement 060215 S
                                                                                                          Cordell.docx
                                                                                                          Cordell.docx






                                                     Witness Statement

                   Statement of: Peter Wood

                   Occupation: Operations Manager, Motor Underwriting Department

                   This page consists of two pages and signed by me. It is true to the best of my knowledge and belief and I
                   make it knowing that, if it is tendered evidence, I shall be liable to prosecution if I have wilfully stated
                   anything in it that I know to be false, or do not believe to be true.



                   Signature: ………………………                 Date: …………………..


                   I work for KGM Motor Insurance, an Insurance Company based in London. I am an Operations Manager
                   working for UK Specialty, Canopius. KGM is a member of the Canopius Group in the UK Specialty
                   Division. I am responsible for managing the timely and accurate processing of all client records supplied
                   to us via our Broker network.

                   Josephine Ward of Michael Carroll & Co (with Simon & Lorraine Cordell’s permission) contacted me on
                   the 8/2/2015 requesting a statement in respect of relevant recorded calls supplied plus a Letter of
                   Indemnity pertaining to Mr Simone Cordell’s policy number MT3574694. I understand the statement
                   request is connected to an appeal against conviction for no insurance, Regina v. Simon Paul Cordell to
                   be heard on the 5  March 2015 at Kingston Upon Thames Crown Court.
                                 th

                   I would confirm that –

                       ➢  The policy was incepted on the 23/2/2013 allowing Mr Simon Cordell only to drive at
                          Comprehensive cover.

                       ➢  The vehicles covered at inception were –
                             •   Ford Zetec registration MA57LDY.
                             •   Ford Transit registration CX52JRZ.
                             •   Use allowed was Social Domestic & Pleasure & or Motor Trade purposes only.
                   Please see the policy screen shot below confirming this –

















                 KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                 KGM House             F +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                 14 Eastwood Close     T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                 South Woodford        F +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                 London E18 1RZ        www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                 UK                    www.canopius.com       Financial Conduct Authority and the Prudential Regulation Authority






                                                                  512]]></page><page Index="514"><![CDATA[I have become involved in this matter following receipt of a Data Subject Access request and a complaint
                   letter from Simon and Lorraine Cordell. During the course of my investigations to establish all the facts
                   before responding to the letter of complaint it has been necessary for me to obtain and listen to various
                   phone calls between the client and Underwriters, the Broker and Underwriters, Underwriters and the
                   Police compound and the original call from the officer at the roadside and Underwriters.

                   I feel I have now reached a good understanding of the sequence of events and as a result have provided
                   both a Letter of Indemnity and 2 relevant call recordings to Lorraine and Simon Cordell to support their
                   appeal.

                   Josephine Ward has requested that in addition to this I provide a section 9 statement and confirm the
                   following points –

                       ➢  I have been able to search and locate, I believe, all of the relevant call recordings connected to
                          this matter. I have located in total 8 call recordings but have provided the 2 relevant calls being
                          the call from the officer at the roadside talking to Underwriters and the call from Underwriters to
                          the Police compound. The fact that I have been able to search for and locate these calls proves
                          to me that our call recording equipment was functioning correctly, certainly on the days in
                          question, on the few occasions its not working the result is that you cannot locate any call
                          recordings.
                       ➢  I would confirm that the 2 calls I have provided to Simon and Lorraine are authentic and have
                          come from KGM call recording systems. These 2 calls specifically are –
                             •   The call made to Underwriters by the Police officer on the 14/11/2013
                             •   The call made by Kelly Tiller to the Police compound on the 26/11/2013
                       ➢  I would confirm that I was searching for and located these call recordings on the 23/1/2015.
                       ➢  I would confirm that I e-mailed these call recordings across along with the Letter of Indemnity to
                          Simon & Lorraine Cordell on the 30/1/2015.



                   Signature:……………………..                    Date:…………………….



                 KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                 KGM House             F +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                 14 Eastwood Close     T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                 South Woodford        F +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                 London E18 1RZ        www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                 UK                    www.canopius.com       Financial Conduct Authority and the Prudential Regulation Authority






                                                           513]]></page><page Index="515"><![CDATA[If I can be of any further assistance please do not hesitate to contact me.

                   These notes/documents were created or received by a person in the course of trade, business,
                   profession or other occupation, or as the holder of a paid or unpaid office and the information contained in
                   the notes/documents was supplied by a person (whether or not the maker of the statement) who had, or
                   may reasonably be supposed to have had, personal knowledge of the matters dealt with and where the
                   information contained in the notes/documents was supplied directly or indirectly each person through
                   whom it was supplied received it in the course of a trade, business, profession or other occupation, or as
                   the holder of a paid or unpaid office and the person who made the statement cannot reasonably be
                   expected (having regard to the time which has elapsed since he made the statement and to all the
                   circumstances) to have any recollection of the matters dealt with in the statement.



                   Signature: …………………..           Signature witnessed by:……………………………









































                 KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                 KGM House             F +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                 14 Eastwood Close     T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                 South Woodford        F +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                 London E18 1RZ        www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                 UK                    www.canopius.com       Financial Conduct Authority and the Prudential Regulation Authority






                                                                  514]]></page><page Index="516"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               10 February 2015 15:33
             To:                                   'Martin Jenkin'
             Subject:                          RE: Simon Cordell Information
             Attachments:                 S Cordell 020215.pdf; Witness Statement 060215 S Cordell.docx; REGINA V.SIMON CORDELL
                                 APPEAL AGAINST CONVICTION AT KINGSTON UPON THAMES CROWN COURT 080215.doc;
                                 Witness Statement 060215 S Cordell.docx

             Hi Martin

             Just giving you an update Simon has called to try and speak to you today to make a late payment on his insurance as he was a day
             late. could you please make sure someone calls us to make the payment.

             As for KGM they are now dealing and addressing the issues but it took me to start cc my emails to them to Lloyds.

             He has been having it really hard due to all this insurance with KGM and the courts, and not being able to drive half the time this policy
             has been in place due to them keep revoking his driving licence, until the courts then sort it and put it back in place. They have again
             revoked his driving licence this is the 3 time. I have had to get a solicitor now to help with the cases of no insurance due to I seem to be
             getting no where. And also to deal with the appeal case for the 14/11/2013.   I do have the audio now from KGM that proves the police
             officer lied and some letters I will attach to this email just so you are updated.

             I can't send the audio due to most places will not accept that file type. So I have included the transcript that the solicitor done

             Could you please also address doing your section 9 witness statement about the calls for the 14/11/2013 as the appeal case is due to
             be heard on the 05/03/2015.

             Could you also please send over a copy of Simon no claims please?

             Regards

             Lorraine

             From: Martin Jenkin [mailto:martinjenkin@broadsuredirect.com]
             Sent: 07 January 2015 09:06
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell Information

             Good Morning Lorraine,

             Apologies for the lack of contact, I have been in and out of the office.

             Have you received any correspondence from KGM?, we spoke to them prior to Christmas regarding the issues and they have
             been looking into the situation and as far as I am aware they were going to respond directly.

             I look forward to hearing from you.

             Regards


             Martin Jenkin
             DDI 01843 598744




             t: 01843 594477
             f: 01843 594488




                                                           515]]></page><page Index="517"><![CDATA[‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             Broadsure Direct ‐ Telephone number: 01843 594477 ‐ Fax Number: 01843 594488
             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             This e‐mail transmission is strictly confidential and intended solely for the person or organisation to whom it is addressed. It
             may contain privileged and confidential information and if you are not the intended recipient, you must not copy, distribute or
             take any action in reliance on it. If you have received this e‐mail in error, please reply to the sender as soon as possible and
             delete the message. Please note that we are able to, and reserve the right to, monitor e‐mail communications passing through
             our network.
             ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
             Broadsure Direct Is Authorised and regulated by the Financial Conduct Authority.

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 28 December 2014 23:59
             To: martinjenkin@broadsuredirect.com
             Subject: Re: Simon Cordell Information

             Hello Martin

             Can you please get back to me with an update as I not heard anything from KGM about the email I sent over to you on the 30/11/2014
             with the data that would be needed. I also have not heard anything from you about the section 9 witness statement. Please can you get
             back to me as soon as possible.

             Regards

             Lorraine




                           This email has been checked for viruses by Avast antivirus software.
                           www.avast.com







































                                                                  516]]></page><page Index="518"><![CDATA[RE: Simon Cordell Information->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           517]]></page><page Index="519"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                  518]]></page><page Index="520"><![CDATA[RE: Simon Cordell Information->Witness Statement 060215 S Cordell.docx
                                                                   RE: Simon Cordell Information->Witness Statement 060215 S Cordell.docx








                                                     Witness Statement

                   Statement of: Peter Wood

                   Occupation: Operations Manager, Motor Underwriting Department

                   This page consists of two pages and signed by me. It is true to the best of my knowledge and belief and I
                   make it knowing that, if it is tendered evidence, I shall be liable to prosecution if I have wilfully stated
                   anything in it that I know to be false, or do not believe to be true.



                   Signature: ………………………                 Date: …………………..


                   I work for KGM Motor Insurance, an Insurance Company based in London. I am an Operations Manager
                   working for UK Specialty, Canopius. KGM is a member of the Canopius Group in the UK Specialty
                   Division. I am responsible for managing the timely and accurate processing of all client records supplied
                   to us via our Broker network.

                   Josephine Ward of Michael Carroll & Co (with Simon & Lorraine Cordell’s permission) contacted me on
                   the 8/2/2015 requesting a statement in respect of relevant recorded calls supplied plus a Letter of
                   Indemnity pertaining to Mr Simone Cordell’s policy number MT3574694. I understand the statement
                   request is connected to an appeal against conviction for no insurance, Regina v. Simon Paul Cordell to
                   be heard on the 5  March 2015 at Kingston Upon Thames Crown Court.
                                 th

                   I would confirm that –

                       ➢  The policy was incepted on the 23/2/2013 allowing Mr Simon Cordell only to drive at
                          Comprehensive cover.

                       ➢  The vehicles covered at inception were –
                             •   Ford Zetec registration MA57LDY.
                             •   Ford Transit registration CX52JRZ.
                             •   Use allowed was Social Domestic & Pleasure & or Motor Trade purposes only.
                   Please see the policy screen shot below confirming this –

















                 KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                 KGM House             F +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                 14 Eastwood Close     T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                 South Woodford        F +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                 London E18 1RZ        www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                 UK                    www.canopius.com       Financial Conduct Authority and the Prudential Regulation Authority






                                                           519]]></page><page Index="521"><![CDATA[I have become involved in this matter following receipt of a Data Subject Access request and a complaint
                   letter from Simon and Lorraine Cordell. During the course of my investigations to establish all the facts
                   before responding to the letter of complaint it has been necessary for me to obtain and listen to various
                   phone calls between the client and Underwriters, the Broker and Underwriters, Underwriters and the
                   Police compound and the original call from the officer at the roadside and Underwriters.

                   I feel I have now reached a good understanding of the sequence of events and as a result have provided
                   both a Letter of Indemnity and 2 relevant call recordings to Lorraine and Simon Cordell to support their
                   appeal.

                   Josephine Ward has requested that in addition to this I provide a section 9 statement and confirm the
                   following points –

                       ➢  I have been able to search and locate, I believe, all of the relevant call recordings connected to
                          this matter. I have located in total 8 call recordings but have provided the 2 relevant calls being
                          the call from the officer at the roadside talking to Underwriters and the call from Underwriters to
                          the Police compound. The fact that I have been able to search for and locate these calls proves
                          to me that our call recording equipment was functioning correctly, certainly on the days in
                          question, on the few occasions its not working the result is that you cannot locate any call
                          recordings.
                       ➢  I would confirm that the 2 calls I have provided to Simon and Lorraine are authentic and have
                          come from KGM call recording systems. These 2 calls specifically are –
                             •   The call made to Underwriters by the Police officer on the 14/11/2013
                             •   The call made by Kelly Tiller to the Police compound on the 26/11/2013
                       ➢  I would confirm that I was searching for and located these call recordings on the 23/1/2015.
                       ➢  I would confirm that I e-mailed these call recordings across along with the Letter of Indemnity to
                          Simon & Lorraine Cordell on the 30/1/2015.



                   Signature:……………………..                    Date:…………………….



                 KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                 KGM House             F +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                 14 Eastwood Close     T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                 South Woodford        F +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                 London E18 1RZ        www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                 UK                    www.canopius.com       Financial Conduct Authority and the Prudential Regulation Authority






                                                                 520]]></page><page Index="522"><![CDATA[If I can be of any further assistance please do not hesitate to contact me.

                   These notes/documents were created or received by a person in the course of trade, business,
                   profession or other occupation, or as the holder of a paid or unpaid office and the information contained in
                   the notes/documents was supplied by a person (whether or not the maker of the statement) who had, or
                   may reasonably be supposed to have had, personal knowledge of the matters dealt with and where the
                   information contained in the notes/documents was supplied directly or indirectly each person through
                   whom it was supplied received it in the course of a trade, business, profession or other occupation, or as
                   the holder of a paid or unpaid office and the person who made the statement cannot reasonably be
                   expected (having regard to the time which has elapsed since he made the statement and to all the
                   circumstances) to have any recollection of the matters dealt with in the statement.



                   Signature: …………………..           Signature witnessed by:……………………………









































                 KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                 KGM House             F +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                 14 Eastwood Close     T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                 South Woodford        F +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                 London E18 1RZ        www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                 UK                    www.canopius.com       Financial Conduct Authority and the Prudential Regulation Authority






                                                           521]]></page><page Index="523"><![CDATA[RE: Simon Cordell Information->REGINA V.SIMON CORDELL APPEAL AGAINST CONVICTION AT KINGSTON UPON THAMES CROWN COURT 080215.doc
             RE: Simon Cordell Information->REGINA V.SIMON CORDELL APPEAL AGAINST CONVICTION AT KINGSTON UPON THAMES CROWN COURT 080215.doc




                       REGINA V. SIMON CORDELL

                       APPEAL AGAINST CONVICTION IN RELATION TO AN ALLEGATION OF NO
                                                                                 TH
                       INSURANCE AT WIMBLEDON MAGISTRATES COURT ON 26  NOVEMBER
                       2014

                                                          th
                       PARTICULARS OF THE CHARGE – 14  November 2013 at Brixton Hill

                       Police approached and said enquiries re no insurance,  SC explained problems insurance
                       not showing up on the MOTOR INSURANCE DATABASE


                       Call made to SC insurance broker Broadshaw.  Police not happy with this.  He made
                       phone calls to KGM stating that there were lots of tools in the vehicle.  PC Geoghan
                       Metropolitan Police.  Clarify limitation on use MT3574694.

                       S Cordell call from police 141113 Recording

                       Thank you for calling KGM introduction………….select correct dept from the
                       following:
                       Thank you for calling KGN accounts department
                       To speak to an account handler please press 1

                       Female: Hello KGM
                       PC G: Hi there it is PC Geoghan from the Met Polcie I need to speak to some one about a
                       policy of insurance a gentleman claims to have with you
                       Female: Okay if you hold the line I will pass you through to our underwriting department
                       Carl KGM: Good afternoon Carl speaking how can I help
                       PC G: Hi there it’s PC Geoghan from the Metropolitan Police I’ve got a gentleman
                       stopped and he has produced a certificate of insurance from KGM and I just wanted to
                       clarify some of the limitation on the use.
                       Carl: Okay do you have a policy number
                       PC G: Yeah I do it’s MT3574694.
                       Carl: It’s a Motor trade policy.  Yeah I might have to forward you to another Department
                       PC G: Yeah sure
                       Jessica: Hi you have been passed through to Jessica from KGM how can I help
                       PC G: I have a gentleman here who has been stopped with an insurance certificate issued
                       by KGM. I’ve got a policy number and other details
                       Jessica: Okay I can see that from my screen
                       PC G:  Basically it says motor trade and SDWP and use motor trade purposes– Looking
                       at vehicle its got a load of tools in and they appear to be workmen doing sort of work odd
                       jobs here and there.  Is that something motor trade would cover?
                       Jessica: No, he just covered for road trade, road risk only and SDWP and would not cover
                       for any other occupation
                       PC G: Okay right, right.  He’s claimed he bought the vehicle today or yesterday and he’s
                       not able to produce any proof that he has done that












                                                                 522]]></page><page Index="524"><![CDATA[Jessica: Rights
                       PC G: Em does he have to notify you of any vehicles
                       Jessica: When a client purchases a vehicle they have 14 days to make us aware.  If they
                       didn’t within 14 days they don’t make us aware then they’re not covered but anything
                       like this happened we do need proof to show that he had only had it within the 14 days
                       otherwise it would not cover it we need to obviously we would not ask for proof normally
                       but say if he has like pulled over now we would ask because he could just say he bought
                       it yesterday or a week ago and we would still cover him.
                       PC G So it definitely does not cover him on the if he literally going around with tools in
                       the van doing jobs that is not something he is covered for
                       Jessica Certainly not
                       PC G: That’s not something he is covered for
                       Jessica: No certainly not
                       PC G Can I just get your name obviously for my notes

                       Name: Jessica Kempton DOB 02.02.1992 Phone: 0208 530 1822
                       Underwriting Department
                       PC G Thanks very much for your help

                       22.11.2013 Emails:
                       vrescharlton@met.police.uk at 17.14 hrs – no reply
                       charltondocuments@met.police.uk – forwarded email of 22.11.2013.  This email was
                       sent on 24.11.2013 at 13.33 hrs
                       Email read on 24.11.2013 by Rob.Guy@met.pnn.police.uk read the email on 24.11.2013
                       at 17.02 hrs
                       Emailed broker on 25.11.2013 at 10.06 hrs email martinjenkins@broadshawdirect.com –
                       all emails sent to compound forwarded.
                       Spoke to PS complaint made on CAD6768/14NOV/13
                       Cost of recovering the van £190 Ref: 474782

                       Details of search of van: KGM recording.  (FROM RECORDING
                       26_11_2013_11_53_Kelly Tiller  Kelly call to compound

                       Thank you for calling KGM ….. introduction hold whilst we connect you to our
                       underwriters
                       Charlton Car pound: Good afternoon James speaking
                       James KMG: Hello James is Kelly there please.  Whose calling please?
                       Charlton Car pound – Car pound Metropolitan police service
                       James KMG: Yeah one second please.  Okay I will just put you through
                       Kelly Tiller – Hello Kelly speaking
                       Gareth: Hello Kelly my name is Gareth, Manager of Charlton Car Pound Metropolitan
                       Police Service I’m dealing with a Mr Simon Paul Cordell something about the tools in
                       the back of his vehicle
                       Kelly: Correct yeah















                                                           523]]></page><page Index="525"><![CDATA[Gareth: All I can do is I’ve looked at the seizure notice which would be given to Paul at
                       the time and any property left was blank so if there was any tools in the back normally
                       that would be registered as tools in the rear of the vehicle
                       Kelly: Right okay because we had a call from the police
                       Gareth: Yeah
                       Kelly: He advised that there was tools in the vehicle
                       Gareth: Do you want to speak to him a moment
                       Kelly: Who Sorry
                       Gareth: Paul cause I have got him uin front of me
                       Kelly: Yeah that’s fine
                       SC Hello
                       Kelly: Hello
                       SC: You alright Kelly
                       Kelly: Okay what have they given you there
                       SC: They have not given me anything but he did explain to you on the phone that theres’
                       no tools on the vehicle on their CADs and in any case they would write that down tools in
                       the vehicle and so forth
                       Kelly: Right okay and has he given you a print out of this.
                       SC: No you will have to ask him yourself
                       Kelly: Right can you pass me back to him
                       Gareth: Hello Kelly
                       Kelly: Hello, right okay so if there was any kind of tools in the vehicle it would be stated
                       on there
                       Gareth: Well yeah what happens on the roadside a police officer will issue a seizure
                       notice and he will say do you want to take any property out of the vehicle, normally they
                       take sat navs , wallets, money whatever
                       Kelly: He could have taken the tools out of the vehicle
                       Gareth: Well I do non know I am not going to comment on that to be perfectly frank with
                       you all I can do is comment on the paperwork that I see in front of me
                       Right okay
                       Gareth: And there was nothing left in the vehicle
                       Kelly: At the tome of when it come in but obviously
                       Yeah
                       Kelly: He’s had the opportunity to take items out of that vehicle
                       Gareth: But then it would have been mentioned that he had done that and there is nothing
                       there saying that he had and it would have also mentioned what was taken
                       on the seizure notice yeah
                       Kelly: Is there any chance you can forward me a copy of this
                       Gareth: No we are not allowed to under the Police Act and God knows what else.  All I
                       can confirm is what I have seen on the seizure notice
                       Kelly: Can you confirm that in an email to me please
                       Gareth: Right what you do
                       Kelly: I have already emailed yourselves and
                       Right
                       You’ve replied to say you would not have anything like that on record and I just need you
                       to pop me over an email to say that












                                                                 524]]></page><page Index="526"><![CDATA[Gareth: If you go to Charlton car Charlton documents and I can reply from there because
                       we have firewalls and God knows what else
                       Kelly: So you don’t use the vcse one of whatever it is called
                       Gareth: No if you do charltondocuments@met.police.uk.  What I am going to do I am
                       going to bring up a copy of this seizure notice just double check that I have done
                       everything right for you
                       Kelly: Are you a police officer
                       Gareth: No I work at the compound I am just one of the little plebs
                       Kelly: I have just forwarded you over a copy of the email and the reply that I got from the
                       vres Charlton@met.pnn.police.co.uk
                       Gareth: What I will do I can only go on what we have got here and I’m just bringing it up
                       now if you bear with me.  I am looking at the copy of
                       Kelly: Is that from a PC Geoghan
                       Gareth: Bear with me at the end of the day it is just a signature
                       Kelly: Oh alright okay
                       Gareth: All I can say is property left in the vehicle there is nothing in there
                       Property removed from driver that is blank as well but obviously he did not remove
                       anything else as that would have been registered
                       Kelly: Yeah
                       Gareth: He would have told the officer there’s tools in there be careful as they’re part of
                       me trade
                       Kelly: Yeah
                       Gareth: Then that would have been registered they were within there.  We take them out
                       and piut them into our property store for safe-keeping and then when he comes to collect
                       them they get given back then
                       Kelly: Right okay that fine it is just when we got a call from the officer when he has Mr
                       Cordell at the road side he has advised us that he is carrying tools in his vehicle
                       Gareth: Well I can’t comment on that I can only go on the information  on that seizure
                       notice and there was nothing been entered that the gentleman removed anything or there
                       was anything left.  That’s all I can say
                       Kelly: That’s fine no worries so if you can just reply to my email there and then that will
                       be great.  Thanks for your help.


                       Email from Kelly Tiller to compound.

                       Case Number: 011401009802


                       REQUEST FROM MAGISTRATES COURT VIA EMAIL –
                       smglondonmc@hmcts.gsi.gov.uk

                                                       nd
                       Summons reply sent in by email on 22  May 2014 at 14.19 hours with not guilty plea
                       attached














                                                           525]]></page><page Index="527"><![CDATA[rd
                       Receipt from 23  May 2014 GL-SWESTERNMCENQ
                       [smglondonmc@hmcts.gsi.gov.uk]

                       Phone call from Simon’s mother who confirmed receipt of the email.

                       Convicted in absence on

                                                            th
                       Application to re-open case email sent on 11  September 2014

                       Email acknowledged from the court to

































































                                                                 526]]></page><page Index="528"><![CDATA[RE: Simon Cordell Information->Witness Statement 060215 S Cordell_001.docx
                                                                RE: Simon Cordell Information->Witness Statement 060215 S Cordell_001.docx








                                                     Witness Statement

                   Statement of: Peter Wood

                   Occupation: Operations Manager, Motor Underwriting Department

                   This page consists of two pages and signed by me. It is true to the best of my knowledge and belief and I
                   make it knowing that, if it is tendered evidence, I shall be liable to prosecution if I have wilfully stated
                   anything in it that I know to be false, or do not believe to be true.



                   Signature: ………………………                 Date: …………………..


                   I work for KGM Motor Insurance, an Insurance Company based in London. I am an Operations Manager
                   working for UK Specialty, Canopius. KGM is a member of the Canopius Group in the UK Specialty
                   Division. I am responsible for managing the timely and accurate processing of all client records supplied
                   to us via our Broker network.

                   Josephine Ward of Michael Carroll & Co (with Simon & Lorraine Cordell’s permission) contacted me on
                   the 8/2/2015 requesting a statement in respect of relevant recorded calls supplied plus a Letter of
                   Indemnity pertaining to Mr Simone Cordell’s policy number MT3574694. I understand the statement
                   request is connected to an appeal against conviction for no insurance, Regina v. Simon Paul Cordell to
                   be heard on the 5  March 2015 at Kingston Upon Thames Crown Court.
                                 th

                   I would confirm that –

                       ➢  The policy was incepted on the 23/2/2013 allowing Mr Simon Cordell only to drive at
                          Comprehensive cover.

                       ➢  The vehicles covered at inception were –
                             •   Ford Zetec registration MA57LDY.
                             •   Ford Transit registration CX52JRZ.
                             •   Use allowed was Social Domestic & Pleasure & or Motor Trade purposes only.
                   Please see the policy screen shot below confirming this –

















                 KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                 KGM House             F +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                 14 Eastwood Close     T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                 South Woodford        F +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                 London E18 1RZ        www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                 UK                    www.canopius.com       Financial Conduct Authority and the Prudential Regulation Authority






                                                           527]]></page><page Index="529"><![CDATA[I have become involved in this matter following receipt of a Data Subject Access request and a complaint
                   letter from Simon and Lorraine Cordell. During the course of my investigations to establish all the facts
                   before responding to the letter of complaint it has been necessary for me to obtain and listen to various
                   phone calls between the client and Underwriters, the Broker and Underwriters, Underwriters and the
                   Police compound and the original call from the officer at the roadside and Underwriters.

                   I feel I have now reached a good understanding of the sequence of events and as a result have provided
                   both a Letter of Indemnity and 2 relevant call recordings to Lorraine and Simon Cordell to support their
                   appeal.

                   Josephine Ward has requested that in addition to this I provide a section 9 statement and confirm the
                   following points –

                       ➢  I have been able to search and locate, I believe, all of the relevant call recordings connected to
                          this matter. I have located in total 8 call recordings but have provided the 2 relevant calls being
                          the call from the officer at the roadside talking to Underwriters and the call from Underwriters to
                          the Police compound. The fact that I have been able to search for and locate these calls proves
                          to me that our call recording equipment was functioning correctly, certainly on the days in
                          question, on the few occasions its not working the result is that you cannot locate any call
                          recordings.
                       ➢  I would confirm that the 2 calls I have provided to Simon and Lorraine are authentic and have
                          come from KGM call recording systems. These 2 calls specifically are –
                             •   The call made to Underwriters by the Police officer on the 14/11/2013
                             •   The call made by Kelly Tiller to the Police compound on the 26/11/2013
                       ➢  I would confirm that I was searching for and located these call recordings on the 23/1/2015.
                       ➢  I would confirm that I e-mailed these call recordings across along with the Letter of Indemnity to
                          Simon & Lorraine Cordell on the 30/1/2015.



                   Signature:……………………..                    Date:…………………….



                 KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                 KGM House             F +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                 14 Eastwood Close     T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                 South Woodford        F +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                 London E18 1RZ        www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                 UK                    www.canopius.com       Financial Conduct Authority and the Prudential Regulation Authority






                                                                 528]]></page><page Index="530"><![CDATA[If I can be of any further assistance please do not hesitate to contact me.

                   These notes/documents were created or received by a person in the course of trade, business,
                   profession or other occupation, or as the holder of a paid or unpaid office and the information contained in
                   the notes/documents was supplied by a person (whether or not the maker of the statement) who had, or
                   may reasonably be supposed to have had, personal knowledge of the matters dealt with and where the
                   information contained in the notes/documents was supplied directly or indirectly each person through
                   whom it was supplied received it in the course of a trade, business, profession or other occupation, or as
                   the holder of a paid or unpaid office and the person who made the statement cannot reasonably be
                   expected (having regard to the time which has elapsed since he made the statement and to all the
                   circumstances) to have any recollection of the matters dealt with in the statement.



                   Signature: …………………..           Signature witnessed by:……………………………









































                 KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                 KGM House             F +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                 14 Eastwood Close     T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                 South Woodford        F +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                 London E18 1RZ        www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                 UK                    www.canopius.com       Financial Conduct Authority and the Prudential Regulation Authority






                                                           529]]></page><page Index="531"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               10 February 2015 13:06
             To:                                   'GL‐BrentMCenq@hmcts.gsi.gov.uk'
             Cc:                                   'London.magistratescentralwest@cps.gsi.gov.uk'; 'London.magistratessouth@cps.gsi.gov.uk';
                                 'london.magistratesnortheast@cps.gsi.gov.uk'; 'gl‐bromleymcenq@hmcts.gsi.gov.uk'
             Subject:                          RE: Simon Cordell
             Attachments:                 S Cordell 020215.pdf; Found Guilty again 26‐01‐2015.pdf; S Cordell Cert._GE_ 2013‐2014.pdf;
                                 image2014‐05‐20‐184559.pdf

             To whom it may concern:

             I am writing this email due to the number of problems I have been having due to a policy of insurance I had with KGM insurance which
             did not show up on the MID database in the week it was fine as i carried my insurance documents with me at all times and the
             insurance company could be called, but the problems was when the insurance company was closed as the police could not contact
             them.

             My mum Lorraine Cordell and I have sent many emails to the courts with my insurance documents, but there has been cases where I
             have not had a summons. So did not know about cases and they have been heard at court and I was found guilty of no insurance.

             I have done statutory declarations at court including my insurance documents and this still has not corrected anything.

             One of the statutory declarations was again heard at court on the 26/01/2015 which again I did not know about for Willesden
             Magistrates' Court. But I have sent so many emails to this court with all documents and asked for them to be checked with the police
             officer at court to show I was insured to drive. This has not been done I have just again been found guilty due to not getting letters of a
             court hearing date.

             I have now also got a letter of Indemnity from KGM who I was insured with under policy number MT3574694. 00.01 AM on the 23/2/13
             and was in force until Midnight on the 22/2/14 when it lapsed.
             Most of the cases are with the KGM policy you will see the reason as to why in the Letter of Indemnity from KGM.

             I also believe there was one case for Covea Insurance PLC policy number MT10 021608047 it was not showing on the MID due to the
             stop was the day after I took the policy out.

             Please can any cases be set aside and reopened and looked into and any other cases that have been heard for no insurance under
             these policies of insurance be addressed.

             You will in due cause be hearing from my solicitor, she is trying to address all the cases, but this is taking time. She has seen all the
             emails I have sent trying to address these issues and feels more should have been done as it would have only taken for the insurance
             policies to be checked and this would have stopped a waste of time and money for the courts, and myself at this time she wants to just
             appeal all cases to the crown court. which would again be a waste of money for the courts. and again of my time.

             But this is having an effect on my life my driving licence has been revoked 3 times for no insurance, when in fact I have always had
             insurance to drive and would not drive if I did not have insurance.

             Please see attached documents

             Could you get back to me as soon as possible by way of email, as it does seem there is an issue with my post and not getting letters
             that was meant to be sent to me? I am taking this up with the royal mail.

             Regards

             Simon Cordell

             DOB: 26/01/1981










                                                                 530]]></page><page Index="532"><![CDATA[531]]></page><page Index="533"><![CDATA[RE: Simon Cordell->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 532]]></page><page Index="534"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           533]]></page><page Index="535"><![CDATA[RE: Simon Cordell->Found Guilty again 26-01-2015.pdf
























































































                                                                 534]]></page><page Index="536"><![CDATA[RE: Simon Cordell->S Cordell Cert._GE_ 2013-2014.pdf
























































































                                                           535]]></page><page Index="537"><![CDATA[RE: Simon Cordell->image2014-05-20-184559.pdf























































































                                                                 536]]></page><page Index="538"><![CDATA[From:                              O'Sullivan Emma <Emma.O'Sullivan@cps.gsi.gov.uk>
             Sent:                               11 February 2015 15:24
             To:                                   CO16Mailbox‐.NorthProsecutionFPN@met.pnn.police.uk;
                                 CO16Mailbox‐.SouthProsecutionFN@met.pnn.police.uk; Southcju
                                 (CO16Mailbox‐.SouthProsecutionCju@met.pnn.police.uk);
                                 CO16Mailbox‐.NorthProsecutionCJU@met.pnn.police.uk
             Cc:                                   'lorraine32@blueyonder.co.uk'
             Subject:                          FW: Simon Cordell
             Attachments:                 S Cordell 020215.pdf; Found Guilty again 26‐01‐2015.pdf; S Cordell Cert._GE_ 2013‐2014.pdf;
                                 image2014‐05‐20‐184559.pdf

             Dear All,

             Please could you kindly assist Lorraine Cordell on behalf of her son Simon Cordell. They believe that a number of summons
             have been issued against Simon for the offence of no insurance since 2013 due to an error made by the insurance company as
             per the attached letter. Unfortunately due to Simon not always receiving the summons/adjournment notice they are unsure
             how many cases have been issued against him and are trying to get them all reopened and listed before court to be heard
             together in light of the above. Please would you be able to check you database and confirm to the email address below the
             number of cases with reference number, court and conviction date.

             I have also spoken to her on the phone and informed Lorraine that she will need to contact the court directly to make
             application to reopen/stat decs , which she can only do so once the information has been obtained.

             The only matter the cps are currently aware of is for the case ref J63181495 which is listed for appeal at Kingston Crown Court
             05/03/15.

             If you are unable to advise her on summons that have been issued on her son, please could you kindly advise her where she
             could obtain the information.

             Kind Regards,


             Emma O'Sullivan
             London Traffic Unit
             Admin Line Manager
             02033571604

             Rose Court,
              th
             4  Floor
             2 Southwark Bridge,
             London,
             SE1 9HS,
             DX 154263 Southwark 12.

             From: London trafficteam
             Sent: 10 February 2015 14:41
             To: O'Sullivan Emma
             Subject: FW: Simon Cordell



             From: London magistratescentralwest
             Sent: 10 February 2015 13:25
             To: London trafficteam
             Subject: FW: Simon Cordell





                                                           537]]></page><page Index="539"><![CDATA[FYI

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 10 February 2015 13:06
             To: GL-BrentMCenq@hmcts.gsi.gov.uk
             Cc: London magistratescentralwest; London magistratessouth; London magistratesnortheast; gl-bromleymcenq@hmcts.gsi.gov.uk
             Subject: RE: Simon Cordell

             To whom it may concern:

             I am writing this email due to the number of problems I have been having due to a policy of insurance I had with KGM insurance which
             did not show up on the MID database in the week it was fine as i carried my insurance documents with me at all times and the
             insurance company could be called, but the problems was when the insurance company was closed as the police could not contact
             them.

             My mum Lorraine Cordell and I have sent many emails to the courts with my insurance documents, but there has been cases where I
             have not had a summons. So did not know about cases and they have been heard at court and I was found guilty of no insurance.

             I have done statutory declarations at court including my insurance documents and this still has not corrected anything.

             One of the statutory declarations was again heard at court on the 26/01/2015 which again I did not know about for Willesden
             Magistrates' Court. But I have sent so many emails to this court with all documents and asked for them to be checked with the police
             officer at court to show I was insured to drive. This has not been done I have just again been found guilty due to not getting letters of a
             court hearing date.

             I have now also got a letter of Indemnity from KGM who I was insured with under policy number MT3574694. 00.01 AM on the 23/2/13
             and was in force until Midnight on the 22/2/14 when it lapsed.
             Most of the cases are with the KGM policy you will see the reason as to why in the Letter of Indemnity from KGM.

             I also believe there was one case for Covea Insurance PLC policy number MT10 021608047 it was not showing on the MID due to the
             stop was the day after I took the policy out.

             Please can any cases be set aside and reopened and looked into and any other cases that have been heard for no insurance under
             these policies of insurance be addressed.

             You will in due cause be hearing from my solicitor, she is trying to address all the cases, but this is taking time. She has seen all the
             emails I have sent trying to address these issues and feels more should have been done as it would have only taken for the insurance
             policies to be checked and this would have stopped a waste of time and money for the courts, and myself at this time she wants to just
             appeal all cases to the crown court. which would again be a waste of money for the courts. and again of my time.

             But this is having an effect on my life my driving licence has been revoked 3 times for no insurance, when in fact I have always had
             insurance to drive and would not drive if I did not have insurance.

             Please see attached documents

             Could you get back to me as soon as possible by way of email, as it does seem there is an issue with my post and not getting letters
             that was meant to be sent to me? I am taking this up with the royal mail.

             Regards

             Simon Cordell

             DOB: 26/01/1981












                                                                 538]]></page><page Index="540"><![CDATA[______________________________________________________________________
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                                                           539]]></page><page Index="541"><![CDATA[FW: Simon Cordell->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 540]]></page><page Index="542"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           541]]></page><page Index="543"><![CDATA[FW: Simon Cordell->Found Guilty again 26-01-2015.pdf
























































































                                                                 542]]></page><page Index="544"><![CDATA[FW: Simon Cordell->S Cordell Cert._GE_ 2013-2014.pdf
























































































                                                           543]]></page><page Index="545"><![CDATA[FW: Simon Cordell->image2014-05-20-184559.pdf























































































                                                                 544]]></page><page Index="546"><![CDATA[From:                                         LondonVRRandcomplaints <LondonVRRandcomplaints@cps.gsi.gov.uk>
             Sent:                                           11 February 2015 12:01
             To:                                               Lorraine Cordell
             Subject:                                     Thank you for your email

             Dear Recipient,

             Thank you for your email to CPS London.

             If your e‐mail concerns a request for review under the Victims’ Right to Review scheme

             This is a formal acknowledgment that we have received your request.  We will provide a response within 10  working days and,
             in the meantime, we will contact you if there is anything we need to clarify or if we need any additional information.

             If your email is a complaint against the CPS

             This is a formal acknowledgement that your complaint has been received.  We will provide a full response to your complaint
             within 20 working days.  If we are unable to respond within this timescale we will contact you to advise when a response will
             be received.   We will contact you either by email or phone if there is anything we need to clarify or if we need any additional
             information.

             If your email provides positive or negative feedback

             This is a formal acknowledgement that we have received your positive or negative feedback, and a reply may be given where
             required. All feedback received is logged and analysed in order to identify service improvements.  The CPS is committed to
             delivering excellent service standards and will utilise public feedback to identify and develop good practice.

             We thank you for taking the time to write to us.

             Please find below a link to the Feedback and Complaints Guidance:

             http://www.cps.gov.uk/contact/feedback_and_complaints/complaints_guidance_english.pdf
             *********************************************************************+
             This e‐mail is private and is intended only for the addressee and any copy recipients.
             If you are not an intended recipient, please advise the sender immediately by reply e‐mail and delete this message and any
             attachments without retaining a copy.

             Activity and use of CPS Connect systems, the Government Secure Intranet, and the Criminal Justice Extranet is monitored to
             secure their effective operation and for other lawful business purposes. Communications using these systems will also be
             monitored and may be recorded to secure effective operation and for other lawful business purposes.
             *********************************************************************
























                                                           545]]></page><page Index="547"><![CDATA[From:                                         LondonVRRandcomplaints <LondonVRRandcomplaints@cps.gsi.gov.uk>
             Sent:                                           11 February 2015 16:36
             To:                                               'lorraine32@blueyonder.co.uk'
             Subject:                                     Your correspondence with the Crown Prosecution Service
             Attachments:                          Letter to Mr Simon Cordell.pdf

             Dear Ms Cordell,

             Please see the attached in regard to your recent correspondence with the Crown Prosecution Service.

             Kind regards,

             T. Pates
             London VRR and Complaints
             Crown Prosecution Service, London
             5th Floor
             Rose Court
             2 Southwark Bridge
             London
             SE1 9HS
              Tel: 0203 357 0000
             Email: LondonVRRandComplaints@cps.gsi.gov.uk
             Web: www.cps.gov.uk/London



             *********************************************************************+
             This e-mail is private and is intended only for the addressee and any copy recipients.
             If you are not an intended recipient, please advise the sender immediately by reply
             e-mail and delete this message and any attachments without retaining a copy.

             Activity and use of CPS Connect systems, the Government Secure Intranet, and the
             Criminal Justice Extranet is monitored to secure their effective operation and for
             other lawful business purposes. Communications using these systems will also be
             monitored and may be recorded to secure effective operation and for other
             lawful business purposes.
             *********************************************************************

































                                                                 546]]></page><page Index="548"><![CDATA[Your correspondence with the Crown Prosecution Service->Letter to Mr Simon Cordell.pdf












                    Mr Simon Cordell

                    11 February 2015


                    Dear Mr Cordell

                    Thank you for your email of 11 February 2015.

                    I have looked on our Case Management System and note that the Appeal hearing in respect of a
                    driving with no insurance against Simon Cordell is fixed for 5 March 2015 at Kingston Crown Court.

                    As stated in my letter to Ms Lorraine Cordell, please forward a copy of the letter from your insurers
                    as proof that you were insured to drive at the relevant time in order for me to review the case.

                    Please retain any original insurance documents and only send copies marked for my attention to
                    the address below.


                    Yours sincerely



                    Ms Yetunde Martins
                    Head of the CPS London
                    Appeals and Committals for sentence Team
                    Crown Prosecution Service
                     rd
                    3  Floor
                    Drummond Gate
                    Pimlico
                    London SW1V 2QZ











                                                                              Early Guilty Plea London Team

                                                                                             Third Floor
                                                                                     One Drummond Gate
                                                                                               Pimlico
                                                                                               London
                                                                                            SW1V 2QZ

                                                                                    DX: 161330 Victoria 19

                                                                                                Email:
                                                                               EGP.London@cps.gsi.gov.uk






                                                           547]]></page><page Index="549"><![CDATA[From:                                         LondonVRRandcomplaints <LondonVRRandcomplaints@cps.gsi.gov.uk>
             Sent:                                           11 February 2015 11:35
             To:                                               'lorraine32@blueyonder.co.uk'
             Subject:                                     Your correspondence with the Crown Prosecution Service
             Attachments:                          Letter to Mrs Lorraine Cordell.pdf

             Dear Ms Cordell,

             Please see the attached in regard to your recent correspondence with the Crown Prosecution Service.

             Kind regards,

             T. Pates
             London VRR and Complaints
             Crown Prosecution Service, London
             5th Floor
             Rose Court
             2 Southwark Bridge
             London
             SE1 9HS
              Tel: 0203 357 0000
             Email: LondonVRRandComplaints@cps.gsi.gov.uk
             Web: www.cps.gov.uk/London



             *********************************************************************+
             This e-mail is private and is intended only for the addressee and any copy recipients.
             If you are not an intended recipient, please advise the sender immediately by reply
             e-mail and delete this message and any attachments without retaining a copy.

             Activity and use of CPS Connect systems, the Government Secure Intranet, and the
             Criminal Justice Extranet is monitored to secure their effective operation and for
             other lawful business purposes. Communications using these systems will also be
             monitored and may be recorded to secure effective operation and for other
             lawful business purposes.
             *********************************************************************

































                                                                 548]]></page><page Index="550"><![CDATA[Your correspondence with the Crown Prosecution Service->Letter to Mrs Lorraine Cordell.pdf












                    Mrs Lorraine Cordell

                    10 February 2015


                    Dear Mrs Cordell

                    Thank you for your email of 31 January 2015, sent to our complaints team in relation to a case in
                    which you were the defendant at Wimbledon Magistrates Court.

                    I am the Legal Manager responsible for the team which deals with all appeals Magistrates Court to
                    the Crown Court.

                    I have looked through our Case Management System and cannot find any case of driving with no
                    insurance in which Lorraine Cordell is the defendant.

                    I would be grateful if you can provide me with further details to assist me in identifying the case to
                    which you refer.

                    Please also forward to me a copy of the letter from your insurers as proof that you were insured to
                    drive at the relevant time.

                    Please retain any original insurance documents and only send copies marked for my attention to
                    the address below.


                    Yours sincerely



                    Ms Yetunde Martins
                    Head of the CPS London
                    Appeals and Committals for sentence Team
                    Crown Prosecution Service
                     rd
                    3  Floor
                    Drummond Gate
                    Pimlico
                    London SW1V 2QZ



                                                                              Early Guilty Plea London Team

                                                                                             Third Floor
                                                                                     One Drummond Gate
                                                                                               Pimlico
                                                                                               London
                                                                                            SW1V 2QZ

                                                                                    DX: 161330 Victoria 19

                                                                                                Email:
                                                                               EGP.London@cps.gsi.gov.uk






                                                           549]]></page><page Index="551"><![CDATA[From:                              Wood, Peter <Peter.Wood@canopius.com>
             Sent:                               11 February 2015 11:40
             To:                                   Lorraine Cordell; Josephine Ward (josie@michaelcarrollandco.com)
             Cc:                                   Austin, Andrew
             Subject:                          RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015
                                 at Kingston Upon Thames Crown Court
             Attachments:                 S Cordell statement.pdf

             Hello,

             Please find attached signed statement as requested.

             The original is in the post to the Burncroft Ave address.

             If you need anything else please ask Andy in my absence.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 10 February 2015 18:07
             To: Wood, Peter
             Subject: RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames
             Crown Court

             Dear Peter

             Sorry for the late reply yes Josephine Ward has said this is fine and can be signed off. thank you for all the help in this matter.

             I hope you have a great time on holiday.

             Regards

             Lorraine


             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 10 February 2015 16:38
             To: Josephine Ward; Wood, Peter
             Cc: lorraine32@blueyonder.co.uk; Austin, Andrew
             Subject: RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames
             Crown Court

             Good Afternoon,

             Please can I have your confirmation that the draft section 9 statement is acceptable asap? If I do not hear back by 11.30 tomorrow I will
             have to assume it is and sign it off and send out as I will be in meetings and on holday after that time.

             Thanks

             Pete Wood





                                                                 550]]></page><page Index="552"><![CDATA[From: Wood, Peter <Peter.Wood@canopius.com>
             Date: 9 February 2015 11:29:00 GMT
             To: Josephine Ward <josie@michaelcarrollandco.com>
             Cc: Austin, Andrew <Andrew.Austin@canopius.com>,lorraine32@blueyonder.co.uk <lorraine32@blueyonder.co.uk>
             Subject: RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames Crown
             Court

             Dear Ms Ward,

             I have drafted a section 9 statement as requested. Before I sign it off can you review it and confirm it satisfies all of your
             requirements please? As soon as you do so I will sign it off, scan a copy over to you and put the original in the post.

             Let me know if you need anything else and of course if you need me to amend the attached in any way.

             Lorraine/Andy – FYI.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Josephine Ward [mailto:josie@michaelcarrollandco.com]
             Sent: 08 February 2015 19:02
             To: Wood, Peter; Austin, Andrew
             Cc: lorraine32@blueyonder.co.uk
             Subject: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames Crown
             Court

             Dear Mr Wood

             I have been instructed by Mr Simon Paul Cordell and Miss Lorraine Cordell to assist in the appeal against conviction that is due to
             be heard at Kingston Upon Thames Crown Court on 5th March 2015 at 10am.

             Miss Cordell has played two recordings that she received from KGM which are pertinent to the appeal but at present as the
             telephone recordings have not been produced as an exhibit by KGM they will not be admissible at court.

             Can you therefore please write a section 9 statement confirming that:

             (a) all recording equipment was working correctly
             (b) KGM produced two recordings at the request of Ms Lorraine Cordell
             (c) Confirmation that the recording of S Cordell call from police 141113 Recording was provided by KGM from their recorded
             calls and is authentic
             (d) Confirmation that the recording between the Car Pound and Kelly Tiller was also provided from the KGM recorded calls and
             is authentic

             If we are in possession of a section 9 statement producing the recordings then we will not have to apply to the court for a Third
             Party Summons to compel an employee from KGM to attend to produce the recordings.  This would be a complete waste of your





                                                           551]]></page><page Index="553"><![CDATA[time when all we require is a section 9 attesting to the recordings being retrieved from the system and exhibited as two separate
             recordings.

             If you require assistance with drafting a section 9 statement then we would be happy to draft it and email it over.  We would
             require the name of the person who retrieved the recordings.  the dates that the recordings were retrieved, the dates the recordings
             relate to, confirmation that the recordings were sent to Lorraine Cordell by email so that she can produce CD's of the recordings
             so that they can be played in court and specifically refer to the email containing the recordings so that there is continuity in the chain
             of evidence.  Ideally we would like KGM to produce the CD's and exhibit them but failing this we will try to get the CPS to agree
             the CD's as produced from the email of Miss Cordell.  We stress that the section in relation to the search and retrieval of the KGM
             database is essential and critical to ensuring that the chain of evidence is intact.

             We can serve these recordings on the CPS and the Court so that they are agreed in advance of the Appeal hearing.

             We thank you in advance for your anticipated co-operation in this matter and hope that we do not have to apply for a Third party
             Witness Summons to compel the attendance of a KGM employee at the Appeal on the 5th March 2015.

             We confirm that Miss Cordell is forwarding an email confirming that we are instructed and authorised to request this information.

             Yours faithfully




             MICHAEL CARROLL & CO.

             Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales
             Confidentiality Caution

             The information in this e‐mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e‐mails sent and received via its
             network for viruses, unauthorised use or other lawful business purposes. E‐mail sent for and on behalf of a member of
             Canopius Group, which includes:
             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents
             Limited



                                                                 552]]></page><page Index="554"><![CDATA[Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales













































































                                                           553]]></page><page Index="555"><![CDATA[RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames Crown Court->S Cordell statement.pdf
























































































                                                                 554]]></page><page Index="556"><![CDATA[555]]></page><page Index="557"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               11 February 2015 14:39
             To:                                   'JOSEPHINE WARD'
             Subject:                          RE: Appeal against conviction at Kingston Upon Thames Crown Court
             Attachments:                 enquiries@ipcc.gsi.gov.pdf; S Cordell statement.pdf

             Hi Josey

             The dates of conviction was the 26/11/2014 Wimbledon magistrates court.

             Appeal date is 05/03/2015 at 10:00 at Kingston Upon Thames Crown Court

             I will try and put emails to something and bring them to the office do you need all the ones for all the driving with no insurance of just the
             ones for the appeal?

             The complaints started on the phone to the police on the day this happened which was the 14/11/2013 I am sure I have the persons
             name here in my files I will try and find the name of the officer who was dealing with this matter on the phone calls as she called me
             back a number of times..

             But I wrote to the IPCC on there form from there website on the 03/12/2013, I got the reply email for that form on 03/12/2013 at 13:30
             please see attached email. But this will need to be updated now due to what has happened in this case with the police officer.

             Please also see attached Peter Wood Statement.

             I will bring all emails I can what I can do is export the emails to PDF like the one i have done in the attached from the IPCC then put
             them to disc as there is a real lot of emails and in outlook just saving them does not save them with all details. so as a rule i export to
             PDF. is this ok?

             Regards

             Lorraine



             From: JOSEPHINE WARD [mailto:josephinewardsolicitor@gmail.com]
             Sent: 11 February 2015 13:46
             To: Lorraine Cordell
             Subject: Re: Appeal against conviction at Kingston Upon Thames Crown Court

             Lorraine

             Can you transfer all from server onto a USB as this may be the easiest way of accessing the data.  I suggested my office so that
             everything can be printed off and put in bundles and scanned and sent in the DX.  Re the discs you can burn off and exhibit but I
             will deal with this in your section 9 statement.

             I will have to request the data from the court re the trial notes so all I will need is the date of conviction and the appeal date and I
             will send that email off in the next ten minutes.  I need these for two reasons (a) accurate transcript of what was said for the appeal
             hearing in Kingston Upon Thames (b) for when the formal complaint to the IPCC is made.

             I am snowed under at the moment to please keep Monday appointment if you can and likewise I hope that I do not have to re-
             arrange.

             Can you confirm with Simon whether he wants to apply to set aside the conviction which is the correct way to go about it.  Time
             runs from date of conviction so 21 days so lodge appeal against conviction as I believe only a Crown Court Judge can sort out the
             licence being revoked.





                                                                 556]]></page><page Index="558"><![CDATA[You also mentioned that there was another court in East London or South East London can you bring whatever you need doing on
             that also.
             Regards

             Josephine

             On Wed, Feb 11, 2015 at 1:24 PM, Lorraine Cordell <lorraine32@blueyonder.co.uk> wrote:
             Hi Josey

             1.  APPEAL AGAINST CONVICTION - NO INSURANCE
             I think the 17th will be fine just give me a time.

             Not sure what you mean below about the CD should i burn a copy off and bring them with me to the office or do they need to be
             burned off at the office.

             I can access emails that are being sent to me from the office if I make sure I close outlook on my computer, but would have no
             access to the emails that are already in outlook as these have been directly downloaded to outlook from the virgin media server and I
             have that setup to del once they have been downloaded.

             Is it you who needs to ask for the Legal Adviser's notes re what was recorded as part of PC Geoghan's evidence and his officer's
             pocket book or me?

             2.  APPEAL AGAINST  CONVICTION / SET ASIDE CONVICTION FOR 26.01.2015

             On the 2nd part as I have already taken my emails to outlook they are not on a server so the only way to access them is from my
             computer.

             Regards

             Lorraine

             From: JOSEPHINE WARD [mailto:josephinewardsolicitor@gmail.com]
             Sent: 11 February 2015 11:54
             To: Lorraine Cordell
             Subject: Appeal against conviction at Kingston Upon Thames Crown Court

             Lorraine

             1.  APPEAL AGAINST CONVICTION - NO INSURANCE
             I need to draft a section 9 statement re transcribing the recordings onto CD.  I need to draft a section 9 statement for you also so
             that you can exhibit them.  I will also need to obtain a copy of the Legal Adviser's notes re what was recorded as part of PC
             Geoghan's evidence.  I need to obtain copies of the officer's pocket book also.

             Can you access your email from my office in terms of files as emails will have to be printed off?  A bundle will have to be prepared
             for the CPS and the Crown Court.

             What is your availability 16th or 17th February 2015.  I am flying home the next two weekends.  I am then on duty quite a lot and
             will have murder case papers served so I will be hectically busy.

             2.  APPEAL AGAINST  CONVICTION / SET ASIDE CONVICTION FOR 26.01.2015






                                                           557]]></page><page Index="559"><![CDATA[Again Lorraine it will take 1 -2 hours to go through this but I will need access to emails sent and received etc.

             I await hearing from you.

             Regards


             Josephine





































































                                                                 558]]></page><page Index="560"><![CDATA[Page 1 of 1
                                                   RE: Appeal against conviction at Kingston Upon Thames Crown Court->enquiries@ipcc.gsi.gov.pdf


                    From: enquiries@ipcc.gsi.gov.uk
                    Sent: 03 December 2013 13:30
                    To: lorraine32@blueyonder.co.uk
                    Subject: Complaint form
                    Thank you.
                    Your completed form has been sent to the appropriate authority you have selected in the complaint
                    form for them to consider.

                    They will be in contact with you directly in due course.
                    Regards,

                    Independent Police Complaints Commission
                    The original of this email was scanned for viruses by the Government Secure Intranet virus scanning
                    service supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number
                    2009/09/0052.) On leaving the GSi this email was certified virus free.
                    Communications via the GSi may be automatically logged, monitored and/or recorded for legal
                    purposes.






















































                    file:///C:/Users/Alienware/AppData/Local/Temp/35e4ec5458fd4329a943f31b23681c5...  11/02/2015


                                                           559]]></page><page Index="561"><![CDATA[RE: Appeal against conviction at Kingston Upon Thames Crown Court->S Cordell statement.pdf
























































































                                                                 560]]></page><page Index="562"><![CDATA[561]]></page><page Index="563"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               13 February 2015 11:05
             To:                                   'GL‐BrentMCenq@hmcts.gsi.gov.uk'
             Cc:                                   'CO16Mailbox‐.NorthProsecutionFPN@met.pnn.police.uk';
                                 'CO16Mailbox‐.SouthProsecutionFN@met.pnn.police.uk'; 'Southcju
                                 (CO16Mailbox‐.SouthProsecutionCju@met.pnn.police.uk)';
                                 'CO16Mailbox‐.NorthProsecutionCJU@met.pnn.police.uk';
                                 'London.magistratescentralwest@cps.gsi.gov.uk'
             Subject:                          RE: Simon Cordell 011403134612
             Attachments:                 Found Guilty again 26‐01‐2015.pdf; S Cordell 020215.pdf; S Cordell Cert._GE_ 2013‐2014.pdf;
                                 RE_ urgent Simon CORDELL 011401596899‐01.pdf; RE_ urgent Simon CORDELL 011401596899‐
                                 02.pdf; RE_ urgent Simon CORDELL 011401596899‐03.pdf; RE_ urgent Simon CORDELL
                                 011401596899‐04.pdf; Lorraine Cordell_RE_ Simon Cordell.pdf; Appeal‐Notice‐Signed.pdf

             To Whom It May Concern:

             Complaint

             I am writing this email again due to a case being heard at court and me being found guilty. On the 26/01/2015 Case number:
             011403134612, I believe the old case number was 011401596899.

             I have emailed the court many times due to this case I and in my emails attached my insurance documents.

             I Have done a statutory declaration which I included my insurance documents.

             I know my file must have had my insurance document within there as it was included in many emails to the court and asked for my
             emails and documents to be put on my file.

             I had no letters from the court to say a date of a hearing of the 26/01/2015, I have asked in emails that have been sent for any dates
             to be also copied over to me by email, as there does seem to be an issue with my post.

             My mum Lorraine Cordell and I have asked in many emails and phone calls to the court for the police officer who checks documents
             to get him to check my documents which will confirm I am insured.

             None of this has been done and again I have been found guilty at court for no insurance when I was insured to drive.

             I am making this request to have my case listed in order that I can do the following;-

             1. Application to set aside the conviction
             2. Re-open the case

             My name: Mr Simon Paul Cordell
             DOB: 26/01/1981.
             Address: 109 Burncroft Av
             Enfield
             Middlesex
             EN3 7JQ

             I am including in this email

               1.  Letter of Indemnity from KGM.
               2.  Policy of insurance form KGM.
               3.  List of emails sent to Court.
               4.  Email dates Tue 10/02/2015 13:06 which i have not had a reply to as yet.





                                                                 562]]></page><page Index="564"><![CDATA[5.  Appeal Form

             Could you please get back to me today by return email to lorraine32@blueyonder.co.uk as I would like to know what can be done about
             this case?

             I have 21 days to appeal to the crown court and this date is running out very fast so I am also including the form so I do not run out of
             time to appeal to the Crown Court as I feel I will run out of time in this matter. But feel it would be a waste of time and money for the
             court and me to address it this way and take it to appeal at the crown court.

             I am not sure what CPS dealt with this case and I do now that the appeal form needs to be addressed to them also, so I have included
             all that I know off. If I have not included the right Email for the CPS who dealt with this case can it be forwarded to them. Or could you
             please get back to me by email at lorraine32@blueyonder.co.uk and let me know the correct email address this needs to be sent to.


             Regards

             Simon Cordell



























































                                                           563]]></page><page Index="565"><![CDATA[RE: Simon Cordell 011403134612->Found Guilty again 26-01-2015.pdf
























































































                                                                 564]]></page><page Index="566"><![CDATA[RE: Simon Cordell 011403134612->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           565]]></page><page Index="567"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 566]]></page><page Index="568"><![CDATA[RE: Simon Cordell 011403134612->S Cordell Cert._GE_ 2013-2014.pdf
























































































                                                           567]]></page><page Index="569"><![CDATA[Page 1 of 3
                                                         RE: Simon Cordell 011403134612->RE_ urgent Simon CORDELL 011401596899-01.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 08 October 2014 18:24
                    To: 'gl-brentmcenq@hmcts.gsi.gov.uk'
                    Subject: RE: RE: urgent Simon CORDELL 011401596899

                    Attachments: S Cordell Cert._GE_ 2013-2014.pdf
                    Dear sir or Madam
                    I am writing this email due to the reply dated the 01/10/2014 I got in the post on 06/10/2014 about the email I sent to
                    you on the 12/09/2014 please see below email dated 12/09/2014.















































                    Above is a picture of the reply where you say I have 21 days to file a statutory declaration due to me being unaware of
                    the court processing.
                    I did not know about this court case. I have been wrongfully convicted and have points on my licence, which should
                    not be there.

                    In the email dated the 12/09/2014, I asked for my case to be listed in order that I could do the following
                      1. Application to set aside the conviction
                      2. Re-open the case
                    The reason for this is due to I have been wrongfully convicted as I did in fact have insurance. As shown in the
                    attached file.

                    Please can you list my case in court so I can put the Application to set aside the conviction, Re-open the case that I




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                                                                 568]]></page><page Index="570"><![CDATA[Page 2 of 3



                    have been wrongfully convicted for.
                    This matter is urgent.  I cannot resolve this mater until the case is listed before either a District Judge or Magistrates
                    so I would appreciate your cooperation.   This is causing me stress.  Can you please resolve this legal matter by listing
                    the case for an application to set aside the conviction?  I can then forward my documents to the relevant prosecuting
                    authority.

                    Regards
                    Simon Cordell











                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 12 September 2014 15:11
                    To: 'gl-brentmcenq@hmcts.gsi.gov.uk'
                    Subject: RE: urgent Simon CORDELL 011401596899
                    Dear Sir or Madam
                    I have tried to call the court on a number of occasions regarding my conviction and sentence for no insurance but the
                    phone just rings when I press the number given to ask about this case the telephone number I am calling is 0208 955
                    0555. I have now found out the information to the case but pressing number 7 the lady I spoke to did in fact try and put
                    me to a manager but that also just ring then cut me off. So I called back again and asked her if she could give me the
                    information which she did.
                     I am making this request to have my case listed in order that I can do the following;:-
                      1. Application to set aside the conviction
                      2. Re-open the case

                    My name: Mr Simon Paul Cordell
                    DOB: 26/01/1981.
                    Address: 109 Burncroft Av
                           Enfield
                                    Middlesex
                                    EN3 7JQ
                    Case No: 011401596899

                    Application to set aside the conviction:-
                    On 01/01/2014 I was stopped by the police as they did not believe that I held a valid policy of insurance.  Due to this
                    being a holiday my insurance company was closed so the police could not check if I was in fact was insured, I was
                    insured and asked the police to check there records due to the amount of problems I had had with my insurance not
                    showing on the MID database and being stopped do many times they did this and could in fact see many times but
                    still impounded my van reg CX52 JRZ.
                    After the holidays I went to the compound and had to again pay for my Van to be taken out of the compound.
                    I never received any summons in relation to this matter and I only became aware that the case had been dealt with in
                    my absence when I received a letter from the DVLA advising me that I had to send in my driving licence.  I disputed
                    with the DVLA the points but I was given an ultimatum that if I did not send in my licence it would be revoked.

                    The offence of no insurance was allegedly committed on 01/01/2014.  I had a valid policy of insurance from
                    23/02/2013 and this policy was valid until 22/02/2014  The company insuring me was KGM, and my broker was
                    Broadsure direct  I am the named policy holder, Mr. Simon Cordell and my policy number is MT3574694.
                    I have points on my licence which I should not have.  Can you please as a mater of urgency email me back on this
                    matter so that I can have a date so that the conviction can be set aside and my case heard in order that I can show




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                                                           569]]></page><page Index="571"><![CDATA[Page 3 of 3



                    the court my insurance and the PLO can make the necessary enquiries.
                    I would be grateful if you can inform DVLA that this matter and the points that have been added to my licence is being
                    disputed so this can be put on hold as I do not see why I should suffer when I have done nothing wrong and I was
                    insured to drive. This is in fact have a big effect on my life when I have done nothing wrong and would like this
                    addressed as a mater of urgency.
                    This matter is urgent.  I cannot resolve this mater until the case is listed before either a District Judge or Magistrates
                    so I would appreciate your cooperation.   This is causing me stress.  Can you now please resolve this legal mater by
                    listing the case for an application to set aside the conviction?  I can then forward my documents to the relevant
                    prosecuting authority.
                    Please see attached my insurance documents for this offence in fact showing I was in fact insured.
                    I await hearing form you in relation to this matter and I thank you in advance for your anticipated co-operation in this
                    matter.

                    Yours faithfully
                    Simon Cordell


























































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                                                                 570]]></page><page Index="572"><![CDATA[Page 1 of 2
                                                         RE: Simon Cordell 011403134612->RE_ urgent Simon CORDELL 011401596899-02.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 12 September 2014 15:11
                    To: 'gl-brentmcenq@hmcts.gsi.gov.uk'
                    Subject: RE: urgent Simon CORDELL 011401596899

                    Attachments: S Cordell Cert._GE_ 2013-2014.pdf
                    Dear Sir or Madam

                    I have tried to call the court on a number of occasions regarding my conviction and sentence for no insurance
                    but the phone just rings when I press the number given to ask about this case the telephone number I am
                    calling is 0208 955 0555. I have now found out the information to the case but pressing number 7 the lady I
                    spoke to did in fact try and put me to a manager but that also just ring then cut me off. So I called back again
                    and asked her if she could give me the information which she did.
                     I am making this request to have my case listed in order that I can do the following;:-
                      1. Application to set aside the conviction
                      2. Re-open the case
                    My name: Mr Simon Paul Cordell
                    DOB: 26/01/1981.
                    Address: 109 Burncroft Av
                           Enfield
                                    Middlesex
                                    EN3 7JQ
                    Case No: 011401596899


                    Application to set aside the conviction:-
                    On 01/01/2014 I was stopped by the police as they did not believe that I held a valid policy of insurance.  Due
                    to this being a holiday my insurance company was closed so the police could not check if I was in fact was
                    insured, I was insured and asked the police to check there records due to the amount of problems I had had
                    with my insurance not showing on the MID database and being stopped do many times they did this and
                    could in fact see many times but still impounded my van reg CX52 JRZ.
                    After the holidays I went to the compound and had to again pay for my Van to be taken out of the compound.
                    I never received any summons in relation to this matter and I only became aware that the case had been dealt
                    with in my absence when I received a letter from the DVLA advising me that I had to send in my driving
                    licence.  I disputed with the DVLA the points but I was given an ultimatum that if I did not send in my licence it
                    would be revoked.
                    The offence of no insurance was allegedly committed on 01/01/2014.  I had a valid policy of insurance from
                    23/02/2013 and this policy was valid until 22/02/2014  The company insuring me was KGM, and my broker
                    was Broadsure direct  I am the named policy holder, Mr. Simon Cordell and my policy number is MT3574694.
                    I have points on my licence which I should not have.  Can you please as a mater of urgency email me back on
                    this matter so that I can have a date so that the conviction can be set aside and my case heard in order that I
                    can show the court my insurance and the PLO can make the necessary enquiries.
                    I would be grateful if you can inform DVLA that this matter and the points that have been added to my licence
                    is being disputed so this can be put on hold as I do not see why I should suffer when I have done nothing
                    wrong and I was insured to drive. This is in fact have a big effect on my life when I have done nothing wrong
                    and would like this addressed as a mater of urgency.
                    This matter is urgent.  I cannot resolve this mater until the case is listed before either a District Judge or
                    Magistrates so I would appreciate your cooperation.   I am very disappointed that you have ignored all my
                    emails.  This is causing me stress.  Can you now please resolve this legal mater by listing the case for an
                    application to set aside the conviction?  I can then forward my documents to the relevant prosecuting
                    authority.
                    Please see attached my insurance documents for this offence in fact showing I was in fact insured.




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                    I await hearing form you in relation to this matter and I thank you in advance for your anticipated co-operation
                    in this matter.
                    Yours faithfully
                    Simon Cordell








































































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                      7090c136237f468d8831f4a2d9cd279e.RE_ urgent Simon CORDELL 011401596899-03.txt
                    From:    Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent:    15 September 2014 09:56
                    To:      'Rogovska2, Tatjana'
                    Subject: RE: Not read: RE: urgent Simon CORDELL 011401596899


                    Thank you for the reply

                    Regards
                    _____________________________________________
                    From: Rogovska2, Tatjana [mailto:tatjana.rogovska2@hmcts.gsi.gov.uk]
                    Sent: 15 September 2014 09:31
                    To: 'Lorraine Cordell'
                    Subject: RE: Not read: RE: urgent Simon CORDELL 011401596899


                    There were 2 emails from you in our inbox which looked identical to me and one of them had
                    an attachment. I deleted the email without the attachment.


                    _____________________________________________
                    From:    Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent:    12 September 2014 19:33
                    To:      Rogovska2, Tatjana
                    Subject: FW: Not read: RE: urgent Simon CORDELL 011401596899


                    Dear Rogovska2, Tatjana

                    Can you please advise as to what email was deleted I did send 2 emails the same but the 1st
                    one I forgot to attach my insurance document so I sent the email again which included my
                    insurance document can you please advise as to if you have my email and the attached
                    insurance document?

                    Regards

                    Simon Cordell


                    _____________________________________________
                    From: Rogovska2, Tatjana [mailto:tatjana.rogovska2@hmcts.gsi.gov.uk]
                    Sent: 12 September 2014 16:30
                    To: Lorraine Cordell
                    Subject: Not read: RE: urgent Simon CORDELL 011401596899


                    Your message was deleted without being read on 12 September 2014 15:30:05 UTC.

                                                          Page 1










                                                           573]]></page><page Index="575"><![CDATA[7090c136237f468d8831f4a2d9cd279e.RE_ urgent Simon CORDELL 011401596899-03.txt
                    The original of this email was scanned for viruses by the Government Secure Intranet virus
                    scanning service supplied by Vodafone in partnership with Symantec. (CCTM Certificate
                    Number 2009/09/0052.) This email has been certified virus free.
                    Communications via the GSi may be automatically logged, monitored and/or recorded for legal
                    purposes.





























































                                                          Page 2










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                      196bbe2ef47342dc91e3bcef1c2d11e4.RE_ urgent Simon CORDELL 011401596899-04.txt
                    From:    Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent:    12 September 2014 19:33
                    To:      'tatjana.rogovska2@hmcts.gsi.gov.uk'
                    Subject: FW: Not read: RE: urgent Simon CORDELL 011401596899
                    Dear Rogovska2, Tatjana


                    Can you please advise as to what email was deleted I did send 2 emails the same but the 1st
                    one I forgot to attach my insurance document so I sent the email again which included my
                    insurance document can you please advise as to if you have my email and the attached
                    insurance document?


                    Regards

                    Simon Cordell

                    _____________________________________________
                    From: Rogovska2, Tatjana [mailto:tatjana.rogovska2@hmcts.gsi.gov.uk]
                    Sent: 12 September 2014 16:30
                    To: Lorraine Cordell
                    Subject: Not read: RE: urgent Simon CORDELL 011401596899

                    Your message was deleted without being read on 12 September 2014 15:30:05 UTC.


                    The original of this email was scanned for viruses by the Government Secure Intranet virus
                    scanning service supplied by Vodafone in partnership with Symantec. (CCTM Certificate
                    Number 2009/09/0052.) This email has been certified virus free.
                    Communications via the GSi may be automatically logged, monitored and/or recorded for legal
                    purposes.























                                                          Page 1










                                                           575]]></page><page Index="577"><![CDATA[Page 1 of 1
                                                                RE: Simon Cordell 011403134612->Lorraine Cordell_RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 10 February 2015 13:06
                    To: 'GL-BrentMCenq@hmcts.gsi.gov.uk'
                    Cc: 'London.magistratescentralwest@cps.gsi.gov.uk'; 'London.magistratessouth@cps.gsi.gov.uk';
                    'london.magistratesnortheast@cps.gsi.gov.uk'; 'gl-bromleymcenq@hmcts.gsi.gov.uk'
                    Subject: RE: Simon Cordell
                    Attachments: S Cordell 020215.pdf; Found Guilty again 26-01-2015.pdf; S Cordell Cert._GE_ 2013-
                    2014.pdf; image2014-05-20-184559.pdf
                    To whom it may concern:
                    I am writing this email due to the number of problems I have been having due to a policy of insurance I had with
                    KGM insurance which did not show up on the MID database in the week it was fine as i carried my insurance
                    documents with me at all times and the insurance company could be called, but the problems was when the
                    insurance company was closed as the police could not contact them.
                    My mum Lorraine Cordell and I have sent many emails to the courts with my insurance documents, but there has
                    been cases where I have not had a summons. So did not know about cases and they have been heard at court and
                    I was found guilty of no insurance.
                    I have done statutory declarations at court including my insurance documents and this still has not corrected
                    anything.

                    One of the statutory declarations was again heard at court on the 26/01/2015 which again I did not know about for
                    Willesden Magistrates' Court. But I have sent so many emails to this court with all documents and asked for them to
                    be checked with the police officer at court to show I was insured to drive. This has not been done I have just again
                    been found guilty due to not getting letters of a court hearing date.
                    I have now also got a letter of Indemnity from KGM who I was insured with under policy number MT3574694. 00.01
                    AM on the 23/2/13 and was in force until Midnight on the 22/2/14 when it lapsed.
                    Most of the cases are with the KGM policy you will see the reason as to why in the Letter of Indemnity from KGM.

                    I also believe there was one case for Covea Insurance PLC policy number MT10 021608047 it was not showing on
                    the MID due to the stop was the day after I took the policy out.
                    Please can any cases be set aside and reopened and looked into and any other cases that have been heard for no
                    insurance under these policies of insurance be addressed.
                    You will in due cause be hearing from my solicitor, she is trying to address all the cases, but this is taking time. She
                    has seen all the emails I have sent trying to address these issues and feels more should have been done as it
                    would have only taken for the insurance policies to be checked and this would have stopped a waste of time and
                    money for the courts, and myself at this time she wants to just appeal all cases to the crown court. which would
                    again be a waste of money for the courts. and again of my time.
                    But this is having an effect on my life my driving licence has been revoked 3 times for no insurance, when in fact I
                    have always had insurance to drive and would not drive if I did not have insurance.
                    Please see attached documents
                    Could you get back to me as soon as possible by way of email, as it does seem there is an issue with my post and
                    not getting letters that was meant to be sent to me? I am taking this up with the royal mail.

                    Regards
                    Simon Cordell
                    DOB: 26/01/1981















                    file:///C:/Users/Alienware/AppData/Local/Temp/4644087dc4674564ad4f9ec57b1c53...  13/02/2015


                                                                 576]]></page><page Index="578"><![CDATA[RE: Simon Cordell 011403134612->Appeal-Notice-Signed.pdf





                             APPEAL TO THE CROWN COURT FROM A MAGISTRATES’ COURT
                                             (Criminal Procedure Rules, rule 63.3)


                   Case details
                   ���e o� de�end�nt�
                   �ddre���
                   If the defendant is in custody, give prison and prison number, if known.

                   ����� �ddre���
                   �hone�                                                          Mo���e�
                   ���e�� �ro� � � � � � � � � � � � � � �M����tr�te�� �o�rt


                   M����tr�te�� �o�rt ���e re�eren�e n���er�

                   ���e�� to the �ro�n �o�rt �t�
                   This is an appeal to the Crown Court about:





                   ���e �r�e�det���� o�the �����tr�te���o�rt de����on ��o�t �h��h �o� �re ���e���n���n���d�n� the d�te o�th�t
                   de����on �e������ �on���t�on �or �o��en�e�on �d�te���or ��� �enten�e o���en��t���or �o��en�e�on �d�te����













                   I have asked the magistrates’ court to reconsider my case                  Yes    No

                   �o� ��� not need to ���e����o�et��e� � �����tr�te���o�rt ��n �h�n�e � de����on �h��h � h�� ��de��nder

                                                                                        t




                   �e�t�on 1�2 o�the M����tr�te���o�rt� ��t 1��0���� �t the �����tr�te���o�rt o����e�


                   I need an extension of time for this appeal                                Yes    No


                   �ee the t��e ����t� ���ted �e�o�����o�r ���e���� ��te��o� ���t �n��er ��e�t�on 1�on the other ��de o�th�� �or��




                   �n�� the �ro�n �o�rt ��n e�tend the 21 d�� t��e ����t �or ���e���




                   ��e th�� �or� ���� �or �n ���e��to the �ro�n �o�rt ��o�t �on���t�on��enten�e�et���nder �r���n���ro�ed�re



                   ���e� ��rt 6���here �� � d���erent �or� �or ������n� or ���e���n� to the �ro�n �o�rt ��ter � �����tr�te���o�rt

                   h�� ��de � de����on ��o�t ������nder �r���n���ro�ed�re ���e 1����

                   1. Complete the boxes above and give the details required in the boxes below.   ���o� ��e �n

                                                          1

                   e�e�tron�� �er��on o�th�� �or��the �o�e� ����e���nd � �� �o� ��e � ���er �er��on �nd need �ore ����e� �o� ���


                   �tt��h e�tr� �heet��
                   2. Sign and date the completed form.
                   3. Send a copy of the completed form to:
                         (a) the magistrates’ court, �nd
                         (b) the other party to the case �e��� the �ro�e��tor� �� �o� �re the de�end�nt��
                   �o� ���t �end th�� �or� �o �� to re��h the re����ent� not more than 21 days after:


                          the d�te �o� �ere �enten�ed or �o�r �enten�e ��� de�erred ��h��he�er ��� e�r��er�����o�r ���e����

                          ����n�t �on���t�on or ����n�t � ��nd�n� o�����t�





                          the d�te �o� �ere �enten�ed����o�r ���e���� ����n�t �enten�e�or


                          �n �n� other ���e�the d�te o�the order or �����re to ���e �n order ��o�t �h��h �o� ��nt to ���e���


                       1  Forms for use with the Rules are at: www.justice.gov.uk/courts/procedure-rules/criminal/formspage.
                                                            1
                                                           577]]></page><page Index="579"><![CDATA[1)  Extension of time (if you need one�see the notes on the front page).  My appeal is late because:

                   Explain why your appeal is late. Attach copies of any letters or other documents you want the court to see.








                   2)  The issues in this case are:
                   Summarise the matters of fact or law, or the reasons for sentence or other order, which are in dispute.






                   3)  Appeal against conviction: case management in the Crown Court.
                   �nly answer these �uestions if you are appealing against conviction or a finding of guilt.

                   How long did the trial last in the magistrates’ court ?

                   Which of the prosecution witnesses in the magistrates’ court do you want to ask questions if
                   they are witnesses again in the Crown Court ?  Name them�




                   How long do you expect the appeal to take in the Crown Court ?


                   4)  Other applications.  I am also applying for:
                         pending my appeal, the suspension of my disqualification e.g. from driving.
                         �ou can �N�� apply for the suspension of a dis�ualification imposed in this case.
                         pending my appeal, bail.
                     Give reasons for any application you are making�



                   I want my application(s) considered by             the magistrates’ court    the Crown Court
                   Each court can consider these applications. �ou can apply to both.

                         2
                   Signed �� ���� � ���� � ���� � � [defendant / defendant’s solicitor]



                   Date��� ���� � ���.

                       2  If you use an electronic version of this form, you may instead authenticate it electronically (e.g. by sending it from an email address
                       recognisable to the recipient). See Criminal Procedure Rules, rule 5.3.
                                                            2






                                                                  578]]></page><page Index="580"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               13 February 2015 14:57
             To:                                   'O'Sullivan Emma'
             Subject:                          RE: Simon Cordell

             Dear Emma

             Thank you so much for your help in this matter I had an email today from Sharon Burns from the North section and she has been really
             helpful.

             Once again thank you for the help in this matter

             Regards

             Lorraine Cordell


             From: O'Sullivan Emma [mailto:Emma.O'Sullivan@cps.gsi.gov.uk]
             Sent: 11 February 2015 15:24
             To: CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk; CO16Mailbox-.SouthProsecutionFN@met.pnn.police.uk; Southcju
             (CO16Mailbox-.SouthProsecutionCju@met.pnn.police.uk); CO16Mailbox-.NorthProsecutionCJU@met.pnn.police.uk
             Cc: 'lorraine32@blueyonder.co.uk'
             Subject: FW: Simon Cordell

             Dear All,

             Please could you kindly assist Lorraine Cordell on behalf of her son Simon Cordell. They believe that a number of summons
             have been issued against Simon for the offence of no insurance since 2013 due to an error made by the insurance company as
             per the attached letter. Unfortunately due to Simon not always receiving the summons/adjournment notice they are unsure
             how many cases have been issued against him and are trying to get them all reopened and listed before court to be heard
             together in light of the above. Please would you be able to check you database and confirm to the email address below the
             number of cases with reference number, court and conviction date.

             I have also spoken to her on the phone and informed Lorraine that she will need to contact the court directly to make
             application to reopen/stat decs , which she can only do so once the information has been obtained.

             The only matter the cps are currently aware of is for the case ref J63181495 which is listed for appeal at Kingston Crown Court
             05/03/15.

             If you are unable to advise her on summons that have been issued on her son, please could you kindly advise her where she
             could obtain the information.

             Kind Regards,


             Emma O'Sullivan
             London Traffic Unit
             Admin Line Manager
             02033571604

             Rose Court,
              th
             4  Floor
             2 Southwark Bridge,
             London,
             SE1 9HS,
             DX 154263 Southwark 12.






                                                           579]]></page><page Index="581"><![CDATA[From: London trafficteam
             Sent: 10 February 2015 14:41
             To: O'Sullivan Emma
             Subject: FW: Simon Cordell



             From: London magistratescentralwest
             Sent: 10 February 2015 13:25
             To: London trafficteam
             Subject: FW: Simon Cordell

             FYI

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 10 February 2015 13:06
             To: GL-BrentMCenq@hmcts.gsi.gov.uk
             Cc: London magistratescentralwest; London magistratessouth; London magistratesnortheast; gl-bromleymcenq@hmcts.gsi.gov.uk
             Subject: RE: Simon Cordell

             To whom it may concern:

             I am writing this email due to the number of problems I have been having due to a policy of insurance I had with KGM insurance which
             did not show up on the MID database in the week it was fine as i carried my insurance documents with me at all times and the
             insurance company could be called, but the problems was when the insurance company was closed as the police could not contact
             them.

             My mum Lorraine Cordell and I have sent many emails to the courts with my insurance documents, but there has been cases where I
             have not had a summons. So did not know about cases and they have been heard at court and I was found guilty of no insurance.

             I have done statutory declarations at court including my insurance documents and this still has not corrected anything.

             One of the statutory declarations was again heard at court on the 26/01/2015 which again I did not know about for Willesden
             Magistrates' Court. But I have sent so many emails to this court with all documents and asked for them to be checked with the police
             officer at court to show I was insured to drive. This has not been done I have just again been found guilty due to not getting letters of a
             court hearing date.

             I have now also got a letter of Indemnity from KGM who I was insured with under policy number MT3574694. 00.01 AM on the 23/2/13
             and was in force until Midnight on the 22/2/14 when it lapsed.
             Most of the cases are with the KGM policy you will see the reason as to why in the Letter of Indemnity from KGM.

             I also believe there was one case for Covea Insurance PLC policy number MT10 021608047 it was not showing on the MID due to the
             stop was the day after I took the policy out.

             Please can any cases be set aside and reopened and looked into and any other cases that have been heard for no insurance under
             these policies of insurance be addressed.

             You will in due cause be hearing from my solicitor, she is trying to address all the cases, but this is taking time. She has seen all the
             emails I have sent trying to address these issues and feels more should have been done as it would have only taken for the insurance
             policies to be checked and this would have stopped a waste of time and money for the courts, and myself at this time she wants to just
             appeal all cases to the crown court. which would again be a waste of money for the courts. and again of my time.

             But this is having an effect on my life my driving licence has been revoked 3 times for no insurance, when in fact I have always had
             insurance to drive and would not drive if I did not have insurance.

             Please see attached documents

             Could you get back to me as soon as possible by way of email, as it does seem there is an issue with my post and not getting letters
             that was meant to be sent to me? I am taking this up with the royal mail.

             Regards



                                                                 580]]></page><page Index="582"><![CDATA[Regards

             Simon Cordell

             DOB: 26/01/1981









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                                                           581]]></page><page Index="583"><![CDATA[From:                                         GL‐SWESTERNMCENQ <swglondonmc@hmcts.gsi.gov.uk>
             Sent:                                           16 February 2015 09:57
             To:                                               'lorraine32@blueyonder.co.uk'
             Subject:                                     Clerks Notes for Simon Cordell
             Attachments:                          DOC034.pdf


             With reference to your e‐mail of the 10th February please find attached clerks notes from the trial on the 26th November as
             requested.


             Miss J Lee
             Administration Officer
             Lavender Hill Magistrates' Court
             176a Lavender Hill, London, SW11 1JU

             Tel: 020 7805 1470
             *Please note: As of June 2nd 2014 Our fax will be GOLDFAX No: 0870 324 0299*



             'I am not authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may
             bind the Ministry of Justice in any way via electronic means'.


             This e‐mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e‐mail.

             Internet e‐mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e‐mail.

             This e‐mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E‐mail
             monitoring / blocking software may be used, and e‐mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e‐mails and their contents.

             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by
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             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.




















                                                                 582]]></page><page Index="584"><![CDATA[Clerks Notes for Simon Cordell->DOC034.pdf
























































































                                                           583]]></page><page Index="585"><![CDATA[584]]></page><page Index="586"><![CDATA[585]]></page><page Index="587"><![CDATA[586]]></page><page Index="588"><![CDATA[From:                                         Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                                           26 February 2015 23:28
             To:                                               'Sharon.Burns@met.pnn.police.uk'
             Subject:                                     RE: Simon Cordell Appeal

             Dear Sharon

             Would it please be possible if you can call me on 07961 833021 re Simon Cordell appeal please.

             Regards

             Lorraine Cordell
































































                                                           587]]></page><page Index="589"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               26 February 2015 22:23
             To:                                   'listing@harrow.crowncourt.gsi.gov.uk'
             Cc:                                   'Sharon.Burns@met.pnn.police.uk'; 'CO16Mailbox‐.NorthProsecutionFPN@met.pnn.police.uk'
             Subject:                          RE: Simon Cordell Appeal
             Attachments:                 Simon_Cordell_Appeal_Willesden_Harrow_Crown_Court.pdf; S Cordell Cert._GE_ 2013‐
                                 2014.pdf; S Cordell 020215.pdf

             To Whom It May Concern:

             Please see attached documents re Appeal could all documents be placed on file.

             Regards





























































                                                                 588]]></page><page Index="590"><![CDATA[RE: Simon Cordell Appeal->Simon_Cordell_Appeal_Willesden_Harrow_Crown_Court.pdf
























































































                                                           589]]></page><page Index="591"><![CDATA[590]]></page><page Index="592"><![CDATA[591]]></page><page Index="593"><![CDATA[592]]></page><page Index="594"><![CDATA[593]]></page><page Index="595"><![CDATA[594]]></page><page Index="596"><![CDATA[595]]></page><page Index="597"><![CDATA[RE: Simon Cordell Appeal->S Cordell Cert._GE_ 2013-2014.pdf
























































































                                                                 596]]></page><page Index="598"><![CDATA[RE: Simon Cordell Appeal->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           597]]></page><page Index="599"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 598]]></page><page Index="600"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
                Sent:                               26 February 2015 22:31
                To:                                   'GL‐BrentMCenq@hmcts.gsi.gov.uk'
                Cc:                                   'Sharon.Burns@met.pnn.police.uk'; 'CO16Mailbox‐.NorthProsecutionFPN@met.pnn.police.uk'
                Subject:                          Re: Simon Cordell
                Attachments:                 Simon_Cordell_Appeal_Willesden_Harrow_Crown_Court.pdf; Found Guilty again 26‐01‐2015.pdf

                Dear Annabel Jereniah

                I have just seen the Memorandum of Entry that the Crown Court has sent and on that it says there was a Disqualification until test
                passed.

                But when we contacted the court we were only told about 6 points and a fine for this case and this was also on the letter from the court.

                If I new a Disqualification until test passed when I filed my appeal on the 13/02/2015 I would have ticked this be suspended until appeal
                was heard.

                Can you please look into this and see if the appeal could include the suspension of the Disqualification until the appeal is heard.

                Please see attached document

                Simon_Cordell_Appeal_Willesden_Harrow_Crown_Court
                Found Guilty again 26-01-2015

                As you will see the letter Found Guilty again 26-01-2015 does not show any disqualification and this was confirmed by the court when
                we called that there were 6 points added and a fine.


                Regards

                Lorraine Cordell









































                                                           599]]></page><page Index="601"><![CDATA[Re: Simon Cordell->Simon_Cordell_Appeal_Willesden_Harrow_Crown_Court.pdf
























































































                                                                 600]]></page><page Index="602"><![CDATA[601]]></page><page Index="603"><![CDATA[602]]></page><page Index="604"><![CDATA[603]]></page><page Index="605"><![CDATA[604]]></page><page Index="606"><![CDATA[605]]></page><page Index="607"><![CDATA[606]]></page><page Index="608"><![CDATA[Re: Simon Cordell->Found Guilty again 26-01-2015.pdf
























































































                                                           607]]></page><page Index="609"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               01 March 2015 15:24
             To:                                   'JOSEPHINE WARD'
             Subject:                          FW: RE: Simon Cordell 011403134612
             Attachments:                 Found Guilty again 26‐01‐2015.pdf; S Cordell 020215.pdf; S Cordell Cert._GE_ 2013‐2014.pdf;
                                 RE_ urgent Simon CORDELL 011401596899‐01.pdf; RE_ urgent Simon CORDELL 011401596899‐
                                 02.pdf; RE_ urgent Simon CORDELL 011401596899‐03.pdf; RE_ urgent Simon CORDELL
                                 011401596899‐04.pdf; Lorraine Cordell_RE_ Simon Cordell.pdf; Appeal‐Notice‐Signed.pdf



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 13 February 2015 11:05
             To: 'GL-BrentMCenq@hmcts.gsi.gov.uk'
             Cc: 'CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk'; 'CO16Mailbox-.SouthProsecutionFN@met.pnn.police.uk'; 'Southcju
             (CO16Mailbox-.SouthProsecutionCju@met.pnn.police.uk)'; 'CO16Mailbox-.NorthProsecutionCJU@met.pnn.police.uk';
             'London.magistratescentralwest@cps.gsi.gov.uk'
             Subject: RE: Simon Cordell 011403134612

             To Whom It May Concern:

             Complaint

             I am writing this email again due to a case being heard at court and me being found guilty. On the 26/01/2015 Case number:
             011403134612, I believe the old case number was 011401596899.

             I have emailed the court many times due to this case I and in my emails attached my insurance documents.

             I Have done a statutory declaration which I included my insurance documents.

             I know my file must have had my insurance document within there as it was included in many emails to the court and asked for my
             emails and documents to be put on my file.

             I had no letters from the court to say a date of a hearing of the 26/01/2015, I have asked in emails that have been sent for any dates
             to be also copied over to me by email, as there does seem to be an issue with my post.

             My mum Lorraine Cordell and I have asked in many emails and phone calls to the court for the police officer who checks documents
             to get him to check my documents which will confirm I am insured.

             None of this has been done and again I have been found guilty at court for no insurance when I was insured to drive.

             I am making this request to have my case listed in order that I can do the following;-

             1. Application to set aside the conviction
             2. Re-open the case

             My name: Mr Simon Paul Cordell
             DOB: 26/01/1981.
             Address: 109 Burncroft Av
             Enfield
             Middlesex
             EN3 7JQ

             I am including in this email

               1.



                                                                 608]]></page><page Index="610"><![CDATA[1.  Letter of Indemnity from KGM.
               2.  Policy of insurance form KGM.
               3.  List of emails sent to Court.
               4.  Email dates Tue 10/02/2015 13:06 which i have not had a reply to as yet.
               5.  Appeal Form

             Could you please get back to me today by return email to lorraine32@blueyonder.co.uk as I would like to know what can be done about
             this case?

             I have 21 days to appeal to the crown court and this date is running out very fast so I am also including the form so I do not run out of
             time to appeal to the Crown Court as I feel I will run out of time in this matter. But feel it would be a waste of time and money for the
             court and me to address it this way and take it to appeal at the crown court.

             I am not sure what CPS dealt with this case and I do now that the appeal form needs to be addressed to them also, so I have included
             all that I know off. If I have not included the right Email for the CPS who dealt with this case can it be forwarded to them. Or could you
             please get back to me by email at lorraine32@blueyonder.co.uk and let me know the correct email address this needs to be sent to.


             Regards

             Simon Cordell





















































                                                           609]]></page><page Index="611"><![CDATA[FW: RE: Simon Cordell 011403134612->Found Guilty again 26-01-2015.pdf
























































































                                                                  610]]></page><page Index="612"><![CDATA[FW: RE: Simon Cordell 011403134612->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           611]]></page><page Index="613"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                  612]]></page><page Index="614"><![CDATA[FW: RE: Simon Cordell 011403134612->S Cordell Cert._GE_ 2013-2014.pdf
























































































                                                           613]]></page><page Index="615"><![CDATA[Page 1 of 3
                                                      FW: RE: Simon Cordell 011403134612->RE_ urgent Simon CORDELL 011401596899-01.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 08 October 2014 18:24
                    To: 'gl-brentmcenq@hmcts.gsi.gov.uk'
                    Subject: RE: RE: urgent Simon CORDELL 011401596899

                    Attachments: S Cordell Cert._GE_ 2013-2014.pdf
                    Dear sir or Madam
                    I am writing this email due to the reply dated the 01/10/2014 I got in the post on 06/10/2014 about the email I sent to
                    you on the 12/09/2014 please see below email dated 12/09/2014.















































                    Above is a picture of the reply where you say I have 21 days to file a statutory declaration due to me being unaware of
                    the court processing.
                    I did not know about this court case. I have been wrongfully convicted and have points on my licence, which should
                    not be there.

                    In the email dated the 12/09/2014, I asked for my case to be listed in order that I could do the following
                      1. Application to set aside the conviction
                      2. Re-open the case
                    The reason for this is due to I have been wrongfully convicted as I did in fact have insurance. As shown in the
                    attached file.

                    Please can you list my case in court so I can put the Application to set aside the conviction, Re-open the case that I




                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/a37e51b1bbcc4e63a3e87e6ea4d...  31/01/2015


                                                                  614]]></page><page Index="616"><![CDATA[Page 1 of 2
                                                      FW: RE: Simon Cordell 011403134612->RE_ urgent Simon CORDELL 011401596899-02.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 12 September 2014 15:11
                    To: 'gl-brentmcenq@hmcts.gsi.gov.uk'
                    Subject: RE: urgent Simon CORDELL 011401596899

                    Attachments: S Cordell Cert._GE_ 2013-2014.pdf
                    Dear Sir or Madam

                    I have tried to call the court on a number of occasions regarding my conviction and sentence for no insurance
                    but the phone just rings when I press the number given to ask about this case the telephone number I am
                    calling is 0208 955 0555. I have now found out the information to the case but pressing number 7 the lady I
                    spoke to did in fact try and put me to a manager but that also just ring then cut me off. So I called back again
                    and asked her if she could give me the information which she did.
                     I am making this request to have my case listed in order that I can do the following;:-
                      1. Application to set aside the conviction
                      2. Re-open the case
                    My name: Mr Simon Paul Cordell
                    DOB: 26/01/1981.
                    Address: 109 Burncroft Av
                           Enfield
                                    Middlesex
                                    EN3 7JQ
                    Case No: 011401596899


                    Application to set aside the conviction:-
                    On 01/01/2014 I was stopped by the police as they did not believe that I held a valid policy of insurance.  Due
                    to this being a holiday my insurance company was closed so the police could not check if I was in fact was
                    insured, I was insured and asked the police to check there records due to the amount of problems I had had
                    with my insurance not showing on the MID database and being stopped do many times they did this and
                    could in fact see many times but still impounded my van reg CX52 JRZ.
                    After the holidays I went to the compound and had to again pay for my Van to be taken out of the compound.
                    I never received any summons in relation to this matter and I only became aware that the case had been dealt
                    with in my absence when I received a letter from the DVLA advising me that I had to send in my driving
                    licence.  I disputed with the DVLA the points but I was given an ultimatum that if I did not send in my licence it
                    would be revoked.
                    The offence of no insurance was allegedly committed on 01/01/2014.  I had a valid policy of insurance from
                    23/02/2013 and this policy was valid until 22/02/2014  The company insuring me was KGM, and my broker
                    was Broadsure direct  I am the named policy holder, Mr. Simon Cordell and my policy number is MT3574694.
                    I have points on my licence which I should not have.  Can you please as a mater of urgency email me back on
                    this matter so that I can have a date so that the conviction can be set aside and my case heard in order that I
                    can show the court my insurance and the PLO can make the necessary enquiries.
                    I would be grateful if you can inform DVLA that this matter and the points that have been added to my licence
                    is being disputed so this can be put on hold as I do not see why I should suffer when I have done nothing
                    wrong and I was insured to drive. This is in fact have a big effect on my life when I have done nothing wrong
                    and would like this addressed as a mater of urgency.
                    This matter is urgent.  I cannot resolve this mater until the case is listed before either a District Judge or
                    Magistrates so I would appreciate your cooperation.   I am very disappointed that you have ignored all my
                    emails.  This is causing me stress.  Can you now please resolve this legal mater by listing the case for an
                    application to set aside the conviction?  I can then forward my documents to the relevant prosecuting
                    authority.
                    Please see attached my insurance documents for this offence in fact showing I was in fact insured.




                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/9ad6c9dfed59484197472d85e91...  31/01/2015


                                                           615]]></page><page Index="617"><![CDATA[Page 2 of 2




                    I await hearing form you in relation to this matter and I thank you in advance for your anticipated co-operation
                    in this matter.
                    Yours faithfully
                    Simon Cordell








































































                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/9ad6c9dfed59484197472d85e91...  31/01/2015


                                                                  616]]></page><page Index="618"><![CDATA[FW: RE: Simon Cordell 011403134612->RE_ urgent Simon CORDELL 011401596899-03.pdf





                      7090c136237f468d8831f4a2d9cd279e.RE_ urgent Simon CORDELL 011401596899-03.txt
                    From:    Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent:    15 September 2014 09:56
                    To:      'Rogovska2, Tatjana'
                    Subject: RE: Not read: RE: urgent Simon CORDELL 011401596899


                    Thank you for the reply

                    Regards
                    _____________________________________________
                    From: Rogovska2, Tatjana [mailto:tatjana.rogovska2@hmcts.gsi.gov.uk]
                    Sent: 15 September 2014 09:31
                    To: 'Lorraine Cordell'
                    Subject: RE: Not read: RE: urgent Simon CORDELL 011401596899


                    There were 2 emails from you in our inbox which looked identical to me and one of them had
                    an attachment. I deleted the email without the attachment.


                    _____________________________________________
                    From:    Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent:    12 September 2014 19:33
                    To:      Rogovska2, Tatjana
                    Subject: FW: Not read: RE: urgent Simon CORDELL 011401596899


                    Dear Rogovska2, Tatjana

                    Can you please advise as to what email was deleted I did send 2 emails the same but the 1st
                    one I forgot to attach my insurance document so I sent the email again which included my
                    insurance document can you please advise as to if you have my email and the attached
                    insurance document?

                    Regards

                    Simon Cordell


                    _____________________________________________
                    From: Rogovska2, Tatjana [mailto:tatjana.rogovska2@hmcts.gsi.gov.uk]
                    Sent: 12 September 2014 16:30
                    To: Lorraine Cordell
                    Subject: Not read: RE: urgent Simon CORDELL 011401596899


                    Your message was deleted without being read on 12 September 2014 15:30:05 UTC.

                                                          Page 1










                                                           617]]></page><page Index="619"><![CDATA[7090c136237f468d8831f4a2d9cd279e.RE_ urgent Simon CORDELL 011401596899-03.txt
                    The original of this email was scanned for viruses by the Government Secure Intranet virus
                    scanning service supplied by Vodafone in partnership with Symantec. (CCTM Certificate
                    Number 2009/09/0052.) This email has been certified virus free.
                    Communications via the GSi may be automatically logged, monitored and/or recorded for legal
                    purposes.





























































                                                          Page 2










                                                                  618]]></page><page Index="620"><![CDATA[FW: RE: Simon Cordell 011403134612->RE_ urgent Simon CORDELL 011401596899-04.pdf





                      196bbe2ef47342dc91e3bcef1c2d11e4.RE_ urgent Simon CORDELL 011401596899-04.txt
                    From:    Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent:    12 September 2014 19:33
                    To:      'tatjana.rogovska2@hmcts.gsi.gov.uk'
                    Subject: FW: Not read: RE: urgent Simon CORDELL 011401596899
                    Dear Rogovska2, Tatjana


                    Can you please advise as to what email was deleted I did send 2 emails the same but the 1st
                    one I forgot to attach my insurance document so I sent the email again which included my
                    insurance document can you please advise as to if you have my email and the attached
                    insurance document?


                    Regards

                    Simon Cordell

                    _____________________________________________
                    From: Rogovska2, Tatjana [mailto:tatjana.rogovska2@hmcts.gsi.gov.uk]
                    Sent: 12 September 2014 16:30
                    To: Lorraine Cordell
                    Subject: Not read: RE: urgent Simon CORDELL 011401596899

                    Your message was deleted without being read on 12 September 2014 15:30:05 UTC.


                    The original of this email was scanned for viruses by the Government Secure Intranet virus
                    scanning service supplied by Vodafone in partnership with Symantec. (CCTM Certificate
                    Number 2009/09/0052.) This email has been certified virus free.
                    Communications via the GSi may be automatically logged, monitored and/or recorded for legal
                    purposes.























                                                          Page 1










                                                           619]]></page><page Index="621"><![CDATA[Page 1 of 1
                                                             FW: RE: Simon Cordell 011403134612->Lorraine Cordell_RE_ Simon Cordell.pdf


                    From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
                    Sent: 10 February 2015 13:06
                    To: 'GL-BrentMCenq@hmcts.gsi.gov.uk'
                    Cc: 'London.magistratescentralwest@cps.gsi.gov.uk'; 'London.magistratessouth@cps.gsi.gov.uk';
                    'london.magistratesnortheast@cps.gsi.gov.uk'; 'gl-bromleymcenq@hmcts.gsi.gov.uk'
                    Subject: RE: Simon Cordell
                    Attachments: S Cordell 020215.pdf; Found Guilty again 26-01-2015.pdf; S Cordell Cert._GE_ 2013-
                    2014.pdf; image2014-05-20-184559.pdf
                    To whom it may concern:
                    I am writing this email due to the number of problems I have been having due to a policy of insurance I had with
                    KGM insurance which did not show up on the MID database in the week it was fine as i carried my insurance
                    documents with me at all times and the insurance company could be called, but the problems was when the
                    insurance company was closed as the police could not contact them.
                    My mum Lorraine Cordell and I have sent many emails to the courts with my insurance documents, but there has
                    been cases where I have not had a summons. So did not know about cases and they have been heard at court and
                    I was found guilty of no insurance.
                    I have done statutory declarations at court including my insurance documents and this still has not corrected
                    anything.

                    One of the statutory declarations was again heard at court on the 26/01/2015 which again I did not know about for
                    Willesden Magistrates' Court. But I have sent so many emails to this court with all documents and asked for them to
                    be checked with the police officer at court to show I was insured to drive. This has not been done I have just again
                    been found guilty due to not getting letters of a court hearing date.
                    I have now also got a letter of Indemnity from KGM who I was insured with under policy number MT3574694. 00.01
                    AM on the 23/2/13 and was in force until Midnight on the 22/2/14 when it lapsed.
                    Most of the cases are with the KGM policy you will see the reason as to why in the Letter of Indemnity from KGM.

                    I also believe there was one case for Covea Insurance PLC policy number MT10 021608047 it was not showing on
                    the MID due to the stop was the day after I took the policy out.
                    Please can any cases be set aside and reopened and looked into and any other cases that have been heard for no
                    insurance under these policies of insurance be addressed.
                    You will in due cause be hearing from my solicitor, she is trying to address all the cases, but this is taking time. She
                    has seen all the emails I have sent trying to address these issues and feels more should have been done as it
                    would have only taken for the insurance policies to be checked and this would have stopped a waste of time and
                    money for the courts, and myself at this time she wants to just appeal all cases to the crown court. which would
                    again be a waste of money for the courts. and again of my time.
                    But this is having an effect on my life my driving licence has been revoked 3 times for no insurance, when in fact I
                    have always had insurance to drive and would not drive if I did not have insurance.
                    Please see attached documents
                    Could you get back to me as soon as possible by way of email, as it does seem there is an issue with my post and
                    not getting letters that was meant to be sent to me? I am taking this up with the royal mail.

                    Regards
                    Simon Cordell
                    DOB: 26/01/1981















                    file:///C:/Users/Alienware/AppData/Local/Temp/4644087dc4674564ad4f9ec57b1c53...  13/02/2015


                                                                 620]]></page><page Index="622"><![CDATA[FW: RE: Simon Cordell 011403134612->Appeal-Notice-Signed.pdf





                             APPEAL TO THE CROWN COURT FROM A MAGISTRATES’ COURT
                                             (Criminal Procedure Rules, rule 63.3)


                   Case details
                   ���e o� de�end�nt�
                   �ddre���
                   If the defendant is in custody, give prison and prison number, if known.

                   ����� �ddre���
                   �hone�                                                          Mo���e�
                   ���e�� �ro� � � � � � � � � � � � � � �M����tr�te�� �o�rt


                   M����tr�te�� �o�rt ���e re�eren�e n���er�

                   ���e�� to the �ro�n �o�rt �t�
                   This is an appeal to the Crown Court about:





                   ���e �r�e�det���� o�the �����tr�te���o�rt de����on ��o�t �h��h �o� �re ���e���n���n���d�n� the d�te o�th�t
                   de����on �e������ �on���t�on �or �o��en�e�on �d�te���or ��� �enten�e o���en��t���or �o��en�e�on �d�te����













                   I have asked the magistrates’ court to reconsider my case                  Yes    No

                   �o� ��� not need to ���e����o�et��e� � �����tr�te���o�rt ��n �h�n�e � de����on �h��h � h�� ��de��nder

                                                                                        t




                   �e�t�on 1�2 o�the M����tr�te���o�rt� ��t 1��0���� �t the �����tr�te���o�rt o����e�


                   I need an extension of time for this appeal                                Yes    No


                   �ee the t��e ����t� ���ted �e�o�����o�r ���e���� ��te��o� ���t �n��er ��e�t�on 1�on the other ��de o�th�� �or��




                   �n�� the �ro�n �o�rt ��n e�tend the 21 d�� t��e ����t �or ���e���
                   ��e th�� �or� ���� �or �n ���e��to the �ro�n �o�rt ��o�t �on���t�on��enten�e�et���nder �r���n���ro�ed�re







                   ���e� ��rt 6���here �� � d���erent �or� �or ������n� or ���e���n� to the �ro�n �o�rt ��ter � �����tr�te���o�rt

                   h�� ��de � de����on ��o�t ������nder �r���n���ro�ed�re ���e 1����

                   1. Complete the boxes above and give the details required in the boxes below.   ���o� ��e �n

                                                          1

                   e�e�tron�� �er��on o�th�� �or��the �o�e� ����e���nd � �� �o� ��e � ���er �er��on �nd need �ore ����e� �o� ���


                   �tt��h e�tr� �heet��
                   2. Sign and date the completed form.
                   3. Send a copy of the completed form to:
                         (a) the magistrates’ court, �nd
                         (b) the other party to the case �e��� the �ro�e��tor� �� �o� �re the de�end�nt��
                   �o� ���t �end th�� �or� �o �� to re��h the re����ent� not more than 21 days after:


                          the d�te �o� �ere �enten�ed or �o�r �enten�e ��� de�erred ��h��he�er ��� e�r��er�����o�r ���e����

                          ����n�t �on���t�on or ����n�t � ��nd�n� o�����t�





                          the d�te �o� �ere �enten�ed����o�r ���e���� ����n�t �enten�e�or


                          �n �n� other ���e�the d�te o�the order or �����re to ���e �n order ��o�t �h��h �o� ��nt to ���e���


                       1  Forms for use with the Rules are at: www.justice.gov.uk/courts/procedure-rules/criminal/formspage.
                                                            1
                                                           621]]></page><page Index="623"><![CDATA[Page 2 of 3



                    have been wrongfully convicted for.
                    This matter is urgent.  I cannot resolve this mater until the case is listed before either a District Judge or Magistrates
                    so I would appreciate your cooperation.   This is causing me stress.  Can you please resolve this legal matter by listing
                    the case for an application to set aside the conviction?  I can then forward my documents to the relevant prosecuting
                    authority.

                    Regards
                    Simon Cordell











                    From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                    Sent: 12 September 2014 15:11
                    To: 'gl-brentmcenq@hmcts.gsi.gov.uk'
                    Subject: RE: urgent Simon CORDELL 011401596899
                    Dear Sir or Madam
                    I have tried to call the court on a number of occasions regarding my conviction and sentence for no insurance but the
                    phone just rings when I press the number given to ask about this case the telephone number I am calling is 0208 955
                    0555. I have now found out the information to the case but pressing number 7 the lady I spoke to did in fact try and put
                    me to a manager but that also just ring then cut me off. So I called back again and asked her if she could give me the
                    information which she did.
                     I am making this request to have my case listed in order that I can do the following;:-
                      1. Application to set aside the conviction
                      2. Re-open the case

                    My name: Mr Simon Paul Cordell
                    DOB: 26/01/1981.
                    Address: 109 Burncroft Av
                           Enfield
                                    Middlesex
                                    EN3 7JQ
                    Case No: 011401596899

                    Application to set aside the conviction:-
                    On 01/01/2014 I was stopped by the police as they did not believe that I held a valid policy of insurance.  Due to this
                    being a holiday my insurance company was closed so the police could not check if I was in fact was insured, I was
                    insured and asked the police to check there records due to the amount of problems I had had with my insurance not
                    showing on the MID database and being stopped do many times they did this and could in fact see many times but
                    still impounded my van reg CX52 JRZ.
                    After the holidays I went to the compound and had to again pay for my Van to be taken out of the compound.
                    I never received any summons in relation to this matter and I only became aware that the case had been dealt with in
                    my absence when I received a letter from the DVLA advising me that I had to send in my driving licence.  I disputed
                    with the DVLA the points but I was given an ultimatum that if I did not send in my licence it would be revoked.

                    The offence of no insurance was allegedly committed on 01/01/2014.  I had a valid policy of insurance from
                    23/02/2013 and this policy was valid until 22/02/2014  The company insuring me was KGM, and my broker was
                    Broadsure direct  I am the named policy holder, Mr. Simon Cordell and my policy number is MT3574694.
                    I have points on my licence which I should not have.  Can you please as a mater of urgency email me back on this
                    matter so that I can have a date so that the conviction can be set aside and my case heard in order that I can show




                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/a37e51b1bbcc4e63a3e87e6ea4d...  31/01/2015


                                                                 622]]></page><page Index="624"><![CDATA[Page 3 of 3



                    the court my insurance and the PLO can make the necessary enquiries.
                    I would be grateful if you can inform DVLA that this matter and the points that have been added to my licence is being
                    disputed so this can be put on hold as I do not see why I should suffer when I have done nothing wrong and I was
                    insured to drive. This is in fact have a big effect on my life when I have done nothing wrong and would like this
                    addressed as a mater of urgency.
                    This matter is urgent.  I cannot resolve this mater until the case is listed before either a District Judge or Magistrates
                    so I would appreciate your cooperation.   This is causing me stress.  Can you now please resolve this legal mater by
                    listing the case for an application to set aside the conviction?  I can then forward my documents to the relevant
                    prosecuting authority.
                    Please see attached my insurance documents for this offence in fact showing I was in fact insured.
                    I await hearing form you in relation to this matter and I thank you in advance for your anticipated co-operation in this
                    matter.

                    Yours faithfully
                    Simon Cordell


























































                    file:///C:/Users/Alienware_PC/AppData/Local/Temp/a37e51b1bbcc4e63a3e87e6ea4d...  31/01/2015


                                                           623]]></page><page Index="625"><![CDATA[1)  Extension of time (if you need one�see the notes on the front page).  My appeal is late because:

                   Explain why your appeal is late. Attach copies of any letters or other documents you want the court to see.








                   2)  The issues in this case are:
                   Summarise the matters of fact or law, or the reasons for sentence or other order, which are in dispute.






                   3)  Appeal against conviction: case management in the Crown Court.
                   �nly answer these �uestions if you are appealing against conviction or a finding of guilt.

                   How long did the trial last in the magistrates’ court ?

                   Which of the prosecution witnesses in the magistrates’ court do you want to ask questions if
                   they are witnesses again in the Crown Court ?  Name them�




                   How long do you expect the appeal to take in the Crown Court ?


                   4)  Other applications.  I am also applying for:
                         pending my appeal, the suspension of my disqualification e.g. from driving.
                         �ou can �N�� apply for the suspension of a dis�ualification imposed in this case.
                         pending my appeal, bail.
                     Give reasons for any application you are making�



                   I want my application(s) considered by             the magistrates’ court    the Crown Court
                   Each court can consider these applications. �ou can apply to both.

                         2
                   Signed �� ���� � ���� � ���� � � [defendant / defendant’s solicitor]



                   Date��� ���� � ���.

                       2  If you use an electronic version of this form, you may instead authenticate it electronically (e.g. by sending it from an email address
                       recognisable to the recipient). See Criminal Procedure Rules, rule 5.3.
                                                            2






                                                                 624]]></page><page Index="626"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               13 March 2015 22:32
             To:                                   'info@broadsuredirect.com'
             Subject:                          Re: Data Protection team
             Attachments:                 Data‐Protection‐Broadsure.doc

             To Whom It May Concern:

             Could you please forward the attached document to your team that deals with subject access requests under the data protection Act
             1998

             Could you please confirm by return email that this has been done and if there will be a fee needed?


             Regards


             Simon Cordell

























































                                                           625]]></page><page Index="627"><![CDATA[Re: Data Protection team->Data-Protection-Broadsure.doc
                                                                             Re: Data Protection team->Data-Protection-Broadsure.doc





                                                                                                                                   Mr Simon Cordell
                                                                                                                                   109 Burncroft Ave
                                                                                                                                   Enfield
                                                                                                                                   Middlesex
                                                                                                                                   EN3 7JQ
                                                                                                                                   13/03/2015

                       Broadsure Direct
                       4th Floor
                       The Argyle Centre
                       York St
                       Ramsgate
                       Kent
                       CT11 9DS
                       Dear Sir or Madam

                       Subject access request

                       Mr Simon Cordell
                       109 Burncroft Ave
                       Enfield
                       Middlesex
                       EN3 7JQ

                       Please supply the information about me I am entitled to under the Data Protection Act
                       1998 relating to:

                          •  All data that Broadsure Direct hold on any systems or files about me.

                          •  All audio call files that Broadsure Direct hold this would include when the police
                             have called to check if I was insured.

                          •  All account Information and amounts paid.

                          •  Reason as to why any insurance policies were cancelled.

                          •  Dates all policies started and ended and which company had the policies in force.


                       All data that is being asked for would be within the period of the last 6 years. This would
                       include any data that is being held by the whole of Enfield Council ASB Response Team.











                                                                 626]]></page><page Index="628"><![CDATA[•  If you are withholding any information I have asked for please make me aware of
                             this and the reason as to why the data is being denied.


                       If you need any more information from me, or a fee, please let me know as soon as
                       possible.

                       It may be helpful for you to know that a request for information under the Data Protection
                       Act 1998 should be responded to within 40 days.

                       If you do not normally deal with these requests, please pass this letter to your Data
                       Protection Officer. If you need advice on dealing with this request, the Information
                       Commissioner’s Office can assist you and can be contacted on 0303 123 1113 or at
                       www.ico.org.uk/



                       Yours faithfully





                       Mr Simon Cordell









































                                                           627]]></page><page Index="629"><![CDATA[From:                                         Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                                           14 March 2015 00:31
             To:                                               'Tracy Bullock'
             Subject:                                     RE: DVLA, Mr Cordell
             Attachments:                          appeal‐driving‐outcome.pdf; S Cordell 020215.pdf

             Dear Tracey Bullock

             Thank you for the email I did in fact get your letter today dated the 09/03/2015 ref: 29597142

             I would like to ask if you have had the above update as of yet for the case listed in you letter as 26/11/2014, as noted in your letter. The
             appeal hearing was heard on the 05/03/2015 and I won my appeal.
             So this case is dealt with please see attached document from the crown court re the appeal hearing but on there letter even they have
             put the date not correct they put the 29/08/2014 as noted that was removed by the court on the 06/10/2014, and I was again found guilty
             on the 26/11/2014. The appeal was for this date and not the 29/08/2014 as I had already had this date reopened and that was removed. I
             am contacting the court and asking for a new letter to be sent with the right date on it as this is just a mess.

             I have also noted you said that the licence was revoked on the 07/02/2015 by DVLA. Due to all the mess-up with my insurance with
             KGM from the 2013/2014 and it not showing up on the MID database, there were a list of cases that I did not get a summon for so did
             not know I had to attend court, and was found guilty due to not attending court, a number of calls have been made to DVLA in regards to
             this, this is why cases have been reopened due to the mess up with the courts and also appeals put in to the courts due to I could not
             take no more of the mess ups .

             Could you also please tell me how many points are on my licence and if it is still revoked? I believe the revoke was for the case I have
             just won on appeal and would believe that DVLA should have been updated to this already, so believe the revoke should not still be in
             place as the court has now seen the error and corrected this so i should never have been convicted and then you would never have
             revoked my licence, could you please confirm this by email so I know if I can drive or not and if all the points are off my licence or I still
             have points on there.

             I was trying to address all the wrong convictions against my name due to the errors in the MID I have really done nothing wrong to lose
             my driving licence I was insured to drive please see KGM LOI. I do understand that this will need to come from a court but I am very
             upset due to everything that has happened when I had paid for my insurance to drive.

             I am in fact paying for insurance right now which due to this mess with the KGM insurance and the courts this has caused me to suffer
             badly when I should not have had to I am in fact paying for insurance from 2014 to 2015 that I cant even use due to all this mess. So I
             am insured but cannot drive. My insurance is not cheap it is costing me around £1600.00 this is not a small amount to be paying yet I
             cannot drive due to this mess.

             I do have an appeal date for the case you have dated 26/01/2015 that is in May 2015, but I am really suffering here due to all these
             errors due to the MID database not showing me as being insured. I am trying to address all of these issues and have sent 100's of
             emails to courts CPS and have even had to file Appeals because the cases have not been addressed correctly by the courts, I have
             sent my insurance documents to the courts so many times.

             Even the last appeal case the judge was appalled due to what has happened to me.

             I also know there is more dates when the courts added points ect to my driving licence and then they were removed due to me proving I
             was insured. I do have a claim ongoing and need to show how much this has affected my life. These have not been included in your
             letter, could you please look at my driving record from 2013 to date of all cases that the court added points ect and then they were
             removed as I need to prove the impact this has had on my life I also know there were I believe 1 or 2 more times my Licence was
             revoked and then put back in place due to the court updating DVLA and I do know there is more dates you have not included in your
             letter.

             Could you please get back to me by email ASAP to tell me if I am now allowed to drive or if my licence is still revoked due to the errors
             of the courts and Insurance Company and if any points are still on there?

             Could you also please confirm everything also in writing so I do have a letter confirming everything as things are still being addressed
             also with the courts and there is still one appeal date?

             Regards

             Simon Cordell




                                                                 628]]></page><page Index="630"><![CDATA[From: Tracy Bullock [mailto:tracey.bullock@dvla.gsi.gov.uk]
             Sent: 10 March 2015 11:18
             To: 'lorraine32@blueyonder.co.uk'
             Subject: DVLA, Mr Cordell

             Dear Mr Cordell

             Thank you for your Email, I would like to inform you that full details of your driver record will be sent to you by post.

             Many Thanks

             Tracey Bullock
             Administrative Officer
             Court Casework1 D9 | DVLA | Swansea | SA99 1AY
             GTN 1213 Ext. 86326
             (01792) 786326



             8 June 2015 - the counterpart is abolished
             Find out more at: www.gov.uk/dvla/nomorecounterpart


             Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.









































                                                           629]]></page><page Index="631"><![CDATA[RE: DVLA, Mr Cordell->appeal-driving-outcome.pdf
























































































                                                                 630]]></page><page Index="632"><![CDATA[RE: DVLA, Mr Cordell->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           631]]></page><page Index="633"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 632]]></page><page Index="634"><![CDATA[From:                                         Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                                           17 March 2015 13:12
             To:                                               'tracey.bullock@dvla.gsi.gov.uk'
             Subject:                                     FW: DVLA, Mr Cordell
             Attachments:                          appeal‐driving‐outcome.pdf; S Cordell 020215.pdf

             Dear Tracey Bullock

             I have not had a reply to my below email and therefore was wondering if there were any updates.

             Regards

             Simon Cordell
             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 14 March 2015 00:31
             To: 'Tracy Bullock'
             Subject: RE: DVLA, Mr Cordell

             Dear Tracey Bullock

             Thank you for the email I did in fact get your letter today dated the 09/03/2015 ref: 29597142

             I would like to ask if you have had the above update as of yet for the case listed in you letter as 26/11/2014, as noted in your letter. The
             appeal hearing was heard on the 05/03/2015 and I won my appeal.
             So this case is dealt with please see attached document from the crown court re the appeal hearing but on there letter even they have
             put the date not correct they put the 29/08/2014 as noted that was removed by the court on the 06/10/2014, and I was again found guilty
             on the 26/11/2014. The appeal was for this date and not the 29/08/2014 as I had already had this date reopened and that was removed. I
             am contacting the court and asking for a new letter to be sent with the right date on it as this is just a mess.

             I have also noted you said that the licence was revoked on the 07/02/2015 by DVLA. Due to all the mess-up with my insurance with
             KGM from the 2013/2014 and it not showing up on the MID database, there were a list of cases that I did not get a summon for so did
             not know I had to attend court, and was found guilty due to not attending court, a number of calls have been made to DVLA in regards to
             this, this is why cases have been reopened due to the mess up with the courts and also appeals put in to the courts due to I could not
             take no more of the mess ups .

             Could you also please tell me how many points are on my licence and if it is still revoked? I believe the revoke was for the case I have
             just won on appeal and would believe that DVLA should have been updated to this already, so believe the revoke should not still be in
             place as the court has now seen the error and corrected this so i should never have been convicted and then you would never have
             revoked my licence, could you please confirm this by email so I know if I can drive or not and if all the points are off my licence or I still
             have points on there.

             I was trying to address all the wrong convictions against my name due to the errors in the MID I have really done nothing wrong to lose
             my driving licence I was insured to drive please see KGM LOI. I do understand that this will need to come from a court but I am very
             upset due to everything that has happened when I had paid for my insurance to drive.

             I am in fact paying for insurance right now which due to this mess with the KGM insurance and the courts this has caused me to suffer
             badly when I should not have had to I am in fact paying for insurance from 2014 to 2015 that I cant even use due to all this mess. So I
             am insured but cannot drive. My insurance is not cheap it is costing me around £1600.00 this is not a small amount to be paying yet I
             cannot drive due to this mess.

             I do have an appeal date for the case you have dated 26/01/2015 that is in May 2015, but I am really suffering here due to all these
             errors due to the MID database not showing me as being insured. I am trying to address all of these issues and have sent 100's of
             emails to courts CPS and have even had to file Appeals because the cases have not been addressed correctly by the courts, I have
             sent my insurance documents to the courts so many times.

             Even the last appeal case the judge was appalled due to what has happened to me.

             I also know there is more dates when the courts added points ect to my driving licence and then they were removed due to me proving I
             was insured. I do have a claim ongoing and need to show how much this has affected my life. These have not been included in your
             letter, could you please look at my driving record from 2013 to date of all cases that the court added points ect and then they were




                                                           633]]></page><page Index="635"><![CDATA[removed as I need to prove the impact this has had on my life I also know there were I believe 1 or 2 more times my Licence was
             revoked and then put back in place due to the court updating DVLA and I do know there is more dates you have not included in your
             letter.

             Could you please get back to me by email ASAP to tell me if I am now allowed to drive or if my licence is still revoked due to the errors
             of the courts and Insurance Company and if any points are still on there?

             Could you also please confirm everything also in writing so I do have a letter confirming everything as things are still being addressed
             also with the courts and there is still one appeal date?

             Regards

             Simon Cordell


             From: Tracy Bullock [mailto:tracey.bullock@dvla.gsi.gov.uk]
             Sent: 10 March 2015 11:18
             To: 'lorraine32@blueyonder.co.uk'
             Subject: DVLA, Mr Cordell

             Dear Mr Cordell

             Thank you for your Email, I would like to inform you that full details of your driver record will be sent to you by post.

             Many Thanks

             Tracey Bullock
             Administrative Officer
             Court Casework1 D9 | DVLA | Swansea | SA99 1AY
             GTN 1213 Ext. 86326
             (01792) 786326



             8 June 2015 - the counterpart is abolished
             Find out more at: www.gov.uk/dvla/nomorecounterpart


             Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.
























                                                                 634]]></page><page Index="636"><![CDATA[FW: DVLA, Mr Cordell->appeal-driving-outcome.pdf
























































































                                                           635]]></page><page Index="637"><![CDATA[FW: DVLA, Mr Cordell->S Cordell 020215.pdf
















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        02 February 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a  Road  Risks  Motor Trade  only,  cover  was Comprehensive  with the  use
                        permitted of Social Domestic and Pleasure and for Motor Trade purposes only. For clarity
                        we  would  advise  that  Motor Trade Use would  allow the carriage  of  tools required
                        specifically for use in connection with Motor Trade activities.

                        Drivers under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                              Ford Zetec registration MA57LDY
                              Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                               Renault Clio  registration NA57LDY.  We have  since established  that in  fact  Mr
                              Cordell was trying to correct the registration of the Ford Zetec that his broker had
                              incorrectly advised Underwriters  was  MA47LDY at  policy  inception.  Unfortunately
                              the broker compounded that error with these instructions as the registration number
                              was still incorrect (NA57LDY) and on the wrong vehicle leading Underwriters to add
                              this vehicle onto the policy in error. Eventually the correct registration of the Ford
                              Zetec was noted.
                              Please note that whilst the registration of the Ford Zetec was incorrect on the policy
                              record and on the Motor Insurers Database for some time as a result of the above
                              error, Underwriters would confirm that in the event of any incident Mr Cordell would
                              have been fully indemnified subject to the terms of this policy.

                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                                 636]]></page><page Index="638"><![CDATA[We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive
                        data electronically or when manually inputting data and was something we were unaware
                        of until this case.  We have  of course  changed  our processes  to  prevent this occurring
                        again.

                        The unfortunate outcome for Mr Cordell of course was that it appeared to the Police that
                        he was driving uninsured and was subjected to unnecessary Police stops. This was not Mr
                        Cordells fault in any way as he had a valid Insurance policy in force and was fully insured
                        to drive these vehicles  for  the  purposes permitted  under  this  policy during  the policy
                        period.

                        As stated above this policy was in force from 00.01 AM on the 23/2/13 and was in force
                        until  Midnight on the  22/2/14. We have been asked to specifically confirm that it was in
                        force on the 14/11/2013 for both the Ford Zetec registration MA57LDY and the Ford Transit
                        registration CX52JRZ.

                        We  trust this letter meets  the requirements of the Police  and the Courts. Should  you
                        require any further assistance please do not hesitate to contact us.


                        Yours sincerely,








                        Mr Peter Wood
                        UK Specialty Operations Manager









                     KGM Motor Insurance   T +44 (0)20 8530 7351   Registered in England and Wales No 01514453
                     KGM House            F  +44 (0)20 8530 8547   Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims   KGM Motor Insurance is a brand name for business written by
                     South Woodford       F  +44 (0)20 8530 7037 Claims   Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk   Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





                                                           637]]></page><page Index="639"><![CDATA[From:                                         Tracy Bullock <tracey.bullock@dvla.gsi.gov.uk>
             Sent:                                           18 March 2015 12:46
             To:                                               'Lorraine Cordell'
             Subject:                                     RE: DVLA, Mr Cordell
             Attachments:                          Cordell.doc

             Dear Mr Cordell

             Thank you for your Email, please see attached letter to the Crown Court to which we are awaiting a reply.

             Your driving licence was revoked due to it not being returned for updating with the latest hearing details of the 26/01/2015,
             however as a gesture of goodwill due to incorrect information being provided by the Crown Court we will lift this revocation to
             enable you to drive pending the outcome of your case. In the meantime you will need to forward your licence to us for
             updating, we appreciate you are returning to court regarding this offence in May, however by law the information needs to be
             updated onto your current driving licence until this date.

             Should your appeal be successful we will then issue you with a free replacement licence .

             In reply to your query regarding the points on your record I can confirm there are 6 points for the IN10 offence of the
             20/05/2014 and 6 points for the IN10 offence for the 01/01/2014, however these can be removed when instructed by the Court.

             I hope this information will be helpful.

             Tracey Bullock
             Administrative Officer
             Court Casework1 D9 | DVLA | Swansea | SA99 1AY
             GTN 1213 Ext. 86326
             (01792) 786326



             8 June 2015 - the counterpart is abolished
             Find out more at: www.gov.uk/dvla/nomorecounterpart


             Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 17 March 2015 13:12
             To: Tracy Bullock
             Subject: FW: DVLA, Mr Cordell

             Dear Tracey Bullock

             I have not had a reply to my below email and therefore was wondering if there were any updates.

             Regards

             Simon Cordell

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 14 March 2015 00:31
             To: 'Tracy Bullock'
             Subject: RE: DVLA, Mr Cordell






                                                                 638]]></page><page Index="640"><![CDATA[Dear Tracey Bullock

             Thank you for the email I did in fact get your letter today dated the 09/03/2015 ref: 29597142

             I would like to ask if you have had the above update as of yet for the case listed in you letter as 26/11/2014, as noted in your letter. The
             appeal hearing was heard on the 05/03/2015 and I won my appeal.
             So this case is dealt with please see attached document from the crown court re the appeal hearing but on there letter even they have
             put the date not correct they put the 29/08/2014 as noted that was removed by the court on the 06/10/2014, and I was again found guilty
             on the 26/11/2014. The appeal was for this date and not the 29/08/2014 as I had already had this date reopened and that was removed. I
             am contacting the court and asking for a new letter to be sent with the right date on it as this is just a mess.

             I have also noted you said that the licence was revoked on the 07/02/2015 by DVLA. Due to all the mess-up with my insurance with
             KGM from the 2013/2014 and it not showing up on the MID database, there were a list of cases that I did not get a summon for so did
             not know I had to attend court, and was found guilty due to not attending court, a number of calls have been made to DVLA in regards to
             this, this is why cases have been reopened due to the mess up with the courts and also appeals put in to the courts due to I could not
             take no more of the mess ups .

             Could you also please tell me how many points are on my licence and if it is still revoked? I believe the revoke was for the case I have
             just won on appeal and would believe that DVLA should have been updated to this already, so believe the revoke should not still be in
             place as the court has now seen the error and corrected this so i should never have been convicted and then you would never have
             revoked my licence, could you please confirm this by email so I know if I can drive or not and if all the points are off my licence or I still
             have points on there.

             I was trying to address all the wrong convictions against my name due to the errors in the MID I have really done nothing wrong to lose
             my driving licence I was insured to drive please see KGM LOI. I do understand that this will need to come from a court but I am very
             upset due to everything that has happened when I had paid for my insurance to drive.

             I am in fact paying for insurance right now which due to this mess with the KGM insurance and the courts this has caused me to suffer
             badly when I should not have had to I am in fact paying for insurance from 2014 to 2015 that I cant even use due to all this mess. So I
             am insured but cannot drive. My insurance is not cheap it is costing me around £1600.00 this is not a small amount to be paying yet I
             cannot drive due to this mess.

             I do have an appeal date for the case you have dated 26/01/2015 that is in May 2015, but I am really suffering here due to all these
             errors due to the MID database not showing me as being insured. I am trying to address all of these issues and have sent 100's of
             emails to courts CPS and have even had to file Appeals because the cases have not been addressed correctly by the courts, I have
             sent my insurance documents to the courts so many times.

             Even the last appeal case the judge was appalled due to what has happened to me.

             I also know there is more dates when the courts added points ect to my driving licence and then they were removed due to me proving I
             was insured. I do have a claim ongoing and need to show how much this has affected my life. These have not been included in your
             letter, could you please look at my driving record from 2013 to date of all cases that the court added points ect and then they were
             removed as I need to prove the impact this has had on my life I also know there were I believe 1 or 2 more times my Licence was
             revoked and then put back in place due to the court updating DVLA and I do know there is more dates you have not included in your
             letter.

             Could you please get back to me by email ASAP to tell me if I am now allowed to drive or if my licence is still revoked due to the errors
             of the courts and Insurance Company and if any points are still on there?

             Could you also please confirm everything also in writing so I do have a letter confirming everything as things are still being addressed
             also with the courts and there is still one appeal date?

             Regards

             Simon Cordell


             From: Tracy Bullock [mailto:tracey.bullock@dvla.gsi.gov.uk]
             Sent: 10 March 2015 11:18
             To: 'lorraine32@blueyonder.co.uk'
             Subject: DVLA, Mr Cordell

             Dear Mr Cordell



                                                           639]]></page><page Index="641"><![CDATA[Dear Mr Cordell

             Thank you for your Email, I would like to inform you that full details of your driver record will be sent to you by post.

             Many Thanks

             Tracey Bullock
             Administrative Officer
             Court Casework1 D9 | DVLA | Swansea | SA99 1AY
             GTN 1213 Ext. 86326
             (01792) 786326



             8 June 2015 - the counterpart is abolished
             Find out more at: www.gov.uk/dvla/nomorecounterpart


             Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.



             This email was scanned by the Government Secure Intranet anti-virus service supplied by Vodafone in partnership with Symantec.
             (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your organisations IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.




































                                                                 640]]></page><page Index="642"><![CDATA[RE: DVLA, Mr Cordell->Cordell.doc
                                                                                           RE: DVLA, Mr Cordell->Cordell.doc

                                                                   Driver and Vehicle Licensing Agency
                                                                   CCU/CCG
                                                                   CRTSCWK1
                                                                   Longview Road
                                                                   Swansea
                                                                   SA6 7JL

                   swglondonmc@hmcts.gsi.gov.uk                    Telephone     01792 384522
                                                                   Fax           01792 782748
                                                                   Minicom       01792 766366

                                                                   Web Site      www.gov.uk/browse/driving
                                                                   Our reference:   29597142

                                                                   Date:         16 March 2015

                   Dear Sir or Madam,


                   Mr Simon Paul Cordell 26-Jan-1981

                   The above named driver has contacted DVLA claiming to have   successfully appealed on the
                   05/03/2015  against a conviction at your Court on the  26/11/2014.

                   Would you please forward a  copy of the result of the appeal  to DVLA, quoting our reference
                   number on all correspondence?

                   Failure to remove this conviction from DVLA records may result in the revocation of entitlement
                   to drive.


                   Yours faithfully


                   Tracy Bullock

























                                                          29597142           D311

                                                *29597142-D311*






                                                           641]]></page><page Index="643"><![CDATA[From:                                         Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                                           18 March 2015 13:56
             To:                                               'Tracy Bullock'
             Subject:                                     RE: DVLA, Mr Cordell
             Attachments:                          Appeal‐Harrow‐14‐05‐2015.pdf

             Dear Tracey Bullock

             Thank you for the reply to my email.

             Can you please tell me which case the 20/05/2014 was for and what court dealt with it please and what date it was dealt on by
             the court as this was not included in your letter and I knew nothing about this case until today so I will have to contact the court
             who dealt with this and get it addressed, as I was insured.

             I know about the date of the 01/01/2014 as this one is going to appeal please see the appeal date letter attached.  This one is
             going to appeal on the 14/05/2015 at Harrow crown court.

             The date of the 14/11/2013 has had the appeal hearing and this was won on the 05/03/2015 which you should have had the
             information from the court to remove this case from your records.

             But I know there were more dates that cases was heard at court and I was found guilty and points were added and then
             removed since 2013 to date it is these dates I would like included to show the problems I have had when paying for insurance
             and errors due to it not showing on the MID database as I was in fact insured.

             Sorry for the time this is taking it is such a mess as dates was not sent nor summons and I was found guilty when I was insured, I
             have written so many emails to the courts and CPS but don't get replies all I want is to get all these cases sorted so there is no
             points on my licence and back to normal.

             Regards


             Simon Cordell


             From: Tracy Bullock [mailto:tracey.bullock@dvla.gsi.gov.uk]
             Sent: 18 March 2015 12:46
             To: 'Lorraine Cordell'
             Subject: RE: DVLA, Mr Cordell

             Dear Mr Cordell

             Thank you for your Email, please see attached letter to the Crown Court to which we are awaiting a reply.

             Your driving licence was revoked due to it not being returned for updating with the latest hearing details of the 26/01/2015,
             however as a gesture of goodwill due to incorrect information being provided by the Crown Court we will lift this revocation to
             enable you to drive pending the outcome of your case. In the meantime you will need to forward your licence to us for
             updating, we appreciate you are returning to court regarding this offence in May, however by law the information needs to be
             updated onto your current driving licence until this date.

             Should your appeal be successful we will then issue you with a free replacement licence .

             In reply to your query regarding the points on your record I can confirm there are 6 points for the IN10 offence of the
             20/05/2014 and 6 points for the IN10 offence for the 01/01/2014, however these can be removed when instructed by the Court.

             I hope this information will be helpful.






                                                                 642]]></page><page Index="644"><![CDATA[Tracey Bullock
             Administrative Officer
             Court Casework1 D9 | DVLA | Swansea | SA99 1AY
             GTN 1213 Ext. 86326
             (01792) 786326



             8 June 2015 - the counterpart is abolished
             Find out more at: www.gov.uk/dvla/nomorecounterpart


             Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov



             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 17 March 2015 13:12
             To: Tracy Bullock
             Subject: FW: DVLA, Mr Cordell

             Dear Tracey Bullock

             I have not had a reply to my below email and therefore was wondering if there were any updates.

             Regards

             Simon Cordell
             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 14 March 2015 00:31
             To: 'Tracy Bullock'
             Subject: RE: DVLA, Mr Cordell

             Dear Tracey Bullock

             Thank you for the email I did in fact get your letter today dated the 09/03/2015 ref: 29597142

             I would like to ask if you have had the above update as of yet for the case listed in you letter as 26/11/2014, as noted in your letter. The
             appeal hearing was heard on the 05/03/2015 and I won my appeal.
             So this case is dealt with please see attached document from the crown court re the appeal hearing but on there letter even they have
             put the date not correct they put the 29/08/2014 as noted that was removed by the court on the 06/10/2014, and I was again found guilty
             on the 26/11/2014. The appeal was for this date and not the 29/08/2014 as I had already had this date reopened and that was removed. I
             am contacting the court and asking for a new letter to be sent with the right date on it as this is just a mess.

             I have also noted you said that the licence was revoked on the 07/02/2015 by DVLA. Due to all the mess-up with my insurance with
             KGM from the 2013/2014 and it not showing up on the MID database, there were a list of cases that I did not get a summon for so did
             not know I had to attend court, and was found guilty due to not attending court, a number of calls have been made to DVLA in regards to
             this, this is why cases have been reopened due to the mess up with the courts and also appeals put in to the courts due to I could not
             take no more of the mess ups .

             Could you also please tell me how many points are on my licence and if it is still revoked? I believe the revoke was for the case I have
             just won on appeal and would believe that DVLA should have been updated to this already, so believe the revoke should not still be in
             place as the court has now seen the error and corrected this so i should never have been convicted and then you would never have
             revoked my licence, could you please confirm this by email so I know if I can drive or not and if all the points are off my licence or I still
             have points on there.

             I was trying to address all the wrong convictions against my name due to the errors in the MID I have really done nothing wrong to lose
             my driving licence I was insured to drive please see KGM LOI. I do understand that this will need to come from a court but I am very
             upset due to everything that has happened when I had paid for my insurance to drive.





                                                           643]]></page><page Index="645"><![CDATA[I am in fact paying for insurance right now which due to this mess with the KGM insurance and the courts this has caused me to suffer
             badly when I should not have had to I am in fact paying for insurance from 2014 to 2015 that I cant even use due to all this mess. So I
             am insured but cannot drive. My insurance is not cheap it is costing me around £1600.00 this is not a small amount to be paying yet I
             cannot drive due to this mess.

             I do have an appeal date for the case you have dated 26/01/2015 that is in May 2015, but I am really suffering here due to all these
             errors due to the MID database not showing me as being insured. I am trying to address all of these issues and have sent 100's of
             emails to courts CPS and have even had to file Appeals because the cases have not been addressed correctly by the courts, I have
             sent my insurance documents to the courts so many times.

             Even the last appeal case the judge was appalled due to what has happened to me.

             I also know there is more dates when the courts added points ect to my driving licence and then they were removed due to me proving I
             was insured. I do have a claim ongoing and need to show how much this has affected my life. These have not been included in your
             letter, could you please look at my driving record from 2013 to date of all cases that the court added points ect and then they were
             removed as I need to prove the impact this has had on my life I also know there were I believe 1 or 2 more times my Licence was
             revoked and then put back in place due to the court updating DVLA and I do know there is more dates you have not included in your
             letter.

             Could you please get back to me by email ASAP to tell me if I am now allowed to drive or if my licence is still revoked due to the errors
             of the courts and Insurance Company and if any points are still on there?

             Could you also please confirm everything also in writing so I do have a letter confirming everything as things are still being addressed
             also with the courts and there is still one appeal date?

             Regards

             Simon Cordell


             From: Tracy Bullock [mailto:tracey.bullock@dvla.gsi.gov.uk]
             Sent: 10 March 2015 11:18
             To: 'lorraine32@blueyonder.co.uk'
             Subject: DVLA, Mr Cordell

             Dear Mr Cordell

             Thank you for your Email, I would like to inform you that full details of your driver record will be sent to you by post.

             Many Thanks

             Tracey Bullock
             Administrative Officer
             Court Casework1 D9 | DVLA | Swansea | SA99 1AY
             GTN 1213 Ext. 86326
             (01792) 786326



             8 June 2015 - the counterpart is abolished
             Find out more at: www.gov.uk/dvla/nomorecounterpart


             Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov

             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.





                                                                 644]]></page><page Index="646"><![CDATA[This email was scanned by the Government Secure Intranet anti-virus service supplied by Vodafone in partnership with Symantec.
             (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your organisations IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.






































































                                                           645]]></page><page Index="647"><![CDATA[RE: DVLA, Mr Cordell->Appeal-Harrow-14-05-2015.pdf
























































































                                                                 646]]></page><page Index="648"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               18 March 2015 17:38
             To:                                   'GL‐BROMLEYMCENQ'
             Cc:                                   'CO16Mailbox‐.SouthProsecutionFN@met.pnn.police.uk'; 'Southcju
                                 (CO16Mailbox‐.SouthProsecutionCju@met.pnn.police.uk)'; 'O'Sullivan Emma'
             Subject:                          RE: Simon Cordell 1403116916
             Attachments:                 Insurance‐2014‐05‐20‐184559.pdf; Emma O'Sullivan‐Simon Cordell.pdf

             To Whom It May Concern:

             Complaint

             I am writing this email due to many problems with a case that has been on going for no insurance the old case number was
             1402647845 the new case number is 1403116916.

             The Problem I have been having is not getting a summon this was the 1st thing so did not know a court date and was found guilty
             when I did not know I was due to attend court.

             Many emails have been sent including my insurance I had a list of cases due to a insurance policy I had with KGM this insurance did
             not show up on the MID database and I had my vehicles seized around 9 times when in fact I had paid for my insurance.

             Then this case happened on the 20/5/2014 this was on a new policy with a new insurance company please see attached insurance
             document. The insurance started on the 19/05/2014 and I believe this is why this one was not showing on the MID on the 20/05/2014
             as it was to short a time.

             I have sent many emails to the CPS who do not reply but I do get the read replies so I know the emails are getting opened the only
             reason I got the above emails addresses was due to all the email I was sending to the main CPS and calls I was making one day I
             was put though to a manager of traffic CPS as i was so upset on the phone to what was going on. I explained all the problems I was
             having all the calls and emails that were being sent, her name was Emma O'Sullivan please see attached email. The only traffic CPS
             that have replied was from CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk a wonderful lady called Sharon Burns.

             I have also been sending emails to the court for the above listed case and have been including my insurance policy, I have been
             getting replies to my emails were I was told to file a statutory declaration which I did for this case on the 02/12/2014 at Highbury
             Magistrates Court.
             When I came out of court I was told to go to the court office where a lady took all the papers for the statutory declaration including a
             copy of my insurance papers. I was told I would get a date in the post with a new date hearing. I have been waiting for the date to
             come but as of yet I did not get one for this case.

             I also did not get a date for the other statutory declaration I done on the same date and that case was heard again on the 26/01/2015
             again I was found guilty and was very upset and just filed an appeal which will be heard on the 14/05/2015 at Harrow crown court.

             But for the Bromley Magistrates' Court case i not had anything.

             For the past 4 weeks I been dealing with a lady called Tracey Bullock Administrative Officer, Court Casework1 D9 | DVLA |
             Swansea | SA99 1AY due to the CPS not getting back to me with what was on my driving licence. today she sent me this over

             Dear Mr Cordell

             The Court case with the offence date of the 20/05/2014 is as follows :‐

             South East London Magistrates' Court
             Date of Conviction – 06/11/2014
             Offence – IN10
             Date of Offence – 20/05/2014





                                                           647]]></page><page Index="649"><![CDATA[Fine ‐ £600
             Points – 6

             South East London Magistrates' Court
             Bromley Magistrates' Court
             London Road
             Bromley
             Kent BR1 1RQ

             Telephone no ‐ 020 8437 3500

             Hope this information is of help to you


             Tracey Bullock
             Administrative Officer
             Court Casework1 D9 | DVLA | Swansea | SA99 1AY

             Now I got very upset as I new I had filed the statutory declaration for this case and seeing the conviction date this was clearly wrong
             as I had filed the statutory declaration after this date. I made a call to the court and was told that the statutory declaration filed in
             error and was closed, so was never reopened. The lady I spoke to said she was going to get the file out and get the right person to
             call me, but give me an update call just to let me know it had been done.

             I then got a call from a lady called Donna and while on the phone to her the other lady called me from the court to say it had been
             done. I told her I was on the phone to Donna and she told me that is who I needed to speak to.

             I was shocked to hear the lady say to me that the case was heard on the 18/12/2014 and I was found guilty again as I did not turn up,
             but I have had no letters so how was I meant to show up when I did not know I needed to. But this cannot be right as looking at the
             information DVLA hold it is the old information to the 1st hearing, as far as I have been told by the court when a statutory declaration
             is filed the court would have to contact DVLA and remove the old conviction they had on file this has not been done by the court. so
             how could the case have been heard on the 18/12/2014. something is really not right here at all as it is all the old information that
             DVLA have on file which should have been removed when the statutory declaration was filed on the 02/12/2014.

             I would like this case looked into and set aside and it to be reopened.

             I would also like the summons sent to me for this case that was meant to have been sent out to me which I have never had and the
             letter of a hearing for the 18/12/2014 could this please be sent via email to this email address.

             Also if the court is not willing to deal with this could you please give me the right to appeal to the crown court and I will file the
             correct paper work to the court.

             Could it also be made sure that the right CPS get the files and my insurance policy so it can be checked I was in fact insured.

             And an update as to what will happen as it is very upsetting that I am been found guilty for no insurance when in fact I do pay for my
             insurance.


             Regards



             Lorraine Cordell
             Simon Cordell







                                                                 648]]></page><page Index="650"><![CDATA[649]]></page><page Index="651"><![CDATA[RE: Simon Cordell 1403116916->Insurance-2014-05-20-184559.pdf























































































                                                                 650]]></page><page Index="652"><![CDATA[RE: Simon Cordell 1403116916->Emma O'Sullivan-Simon Cordell.pdf




                        From:        O"Sullivan Emma
                        To:          CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk; CO16Mailbox-
                                     .SouthProsecutionFN@met.pnn.police.uk; Southcju (CO16Mailbox-
                                     .SouthProsecutionCju@met.pnn.police.uk); CO16Mailbox-.NorthProsecutionCJU@met.pnn.police.uk
                        Cc:          "lorraine32@blueyonder.co.uk"
                        Subject:     FW: Simon Cordell
                        Date:        11 February 2015 15:24:41
                        Attachments:  S Cordell 020215.pdf
                                     Found Guilty again 26-01-2015.pdf
                                     S Cordell Cert._GE_ 2013-2014.pdf
                                     image2014-05-20-184559.pdf
                        Dear All,

                        Please could you kindly assist Lorraine Cordell on behalf of her son Simon Cordell. They believe
                        that a number of summons have been issued against Simon for the offence of no insurance since
                        2013 due to an error made by the insurance company as per the attached letter. Unfortunately
                        due to Simon not always receiving the summons/adjournment notice they are unsure how many
                        cases have been issued against him and are trying to get them all reopened and listed before
                        court to be heard together in light of the above. Please would you be able to check you
                        database and confirm to the email address below the number of cases with reference number,
                        court and conviction date.

                        I have also spoken to her on the phone and informed Lorraine that she will need to contact the
                        court directly to make application to reopen/stat decs , which she can only do so once the
                        information has been obtained.

                        The only matter the cps are currently aware of is for the case ref J63181495 which is listed for
                        appeal at Kingston Crown Court 05/03/15.

                        If you are unable to advise her on summons that have been issued on her son, please could you
                        kindly advise her where she could obtain the information.

                        Kind Regards,


                        Emma O'Sullivan
                        London Traffic Unit
                        Admin Line Manager
                        02033571604
                        Rose Court,
                         th
                        4  Floor
                        2 Southwark Bridge,
                        London,
                        SE1 9HS,
                        DX 154263 Southwark 12.

                        From: London trafficteam
                        Sent: 10 February 2015 14:41
                        To: O'Sullivan Emma
                        Subject: FW: Simon Cordell











                                                           651]]></page><page Index="653"><![CDATA[From: London magistratescentralwest
                        Sent: 10 February 2015 13:25
                        To: London trafficteam
                        Subject: FW: Simon Cordell
                        FYI

                        From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                        Sent: 10 February 2015 13:06
                        To: GL-BrentMCenq@hmcts.gsi.gov.uk
                        Cc: London magistratescentralwest; London magistratessouth; London magistratesnortheast; gl-
                        bromleymcenq@hmcts.gsi.gov.uk
                        Subject: RE: Simon Cordell
                        To whom it may concern:

                        I am writing this email due to the number of problems I have been having due to a policy of
                        insurance I had with KGM insurance which did not show up on the MID database in the week it
                        was fine as i carried my insurance documents with me at all times and the insurance company
                        could be called, but the problems was when the insurance company was closed as the police
                        could not contact them.
                        My mum Lorraine Cordell and I have sent many emails to the courts with my insurance documents,
                        but there has been cases where I have not had a summons. So did not know about cases and they
                        have been heard at court and I was found guilty of no insurance.
                        I have done statutory declarations at court including my insurance documents and this still has not
                        corrected anything.
                        One of the statutory declarations was again heard at court on the 26/01/2015 which again I did not
                        know about for Willesden Magistrates' Court. But I have sent so many emails to this court with all
                        documents and asked for them to be checked with the police officer at court to show I was insured
                        to drive. This has not been done I have just again been found guilty due to not getting letters of a
                        court hearing date.

                        I have now also got a letter of Indemnity from KGM who I was insured with under policy number
                        MT3574694. 00.01 AM on the 23/2/13 and was in force until Midnight on the 22/2/14 when it
                        lapsed.
                        Most of the cases are with the KGM policy you will see the reason as to why in the Letter of
                        Indemnity from KGM.
                        I also believe there was one case for Covea Insurance PLC policy number MT10 021608047 it
                        was not showing on the MID due to the stop was the day after I took the policy out.

                        Please can any cases be set aside and reopened and looked into and any other cases that have
                        been heard for no insurance under these policies of insurance be addressed.

                        You will in due cause be hearing from my solicitor, she is trying to address all the cases, but this is
                        taking time. She has seen all the emails I have sent trying to address these issues and feels more
                        should have been done as it would have only taken for the insurance policies to be checked and
                        this would have stopped a waste of time and money for the courts, and myself at this time she
                        wants to just appeal all cases to the crown court. which would again be a waste of money for the
                        courts. and again of my time.
                        But this is having an effect on my life my driving licence has been revoked 3 times for no
                        insurance, when in fact I have always had insurance to drive and would not drive if I did not have
                        insurance.
                        Please see attached documents








                                                                 652]]></page><page Index="654"><![CDATA[Could you get back to me as soon as possible by way of email, as it does seem there is an issue
                        with my post and not getting letters that was meant to be sent to me? I am taking this up with the
                        royal mail.

                        Regards
                        Simon Cordell

                        DOB: 26/01/1981










                        ______________________________________________________________________
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                        For more information please visit http://www.symanteccloud.com
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                        *********************************************************************+
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                        copy recipients.
                        If you are not an intended recipient, please advise the sender immediately
                        by reply
                        e-mail and delete this message and any attachments without retaining a
                        copy.
                        Activity and use of CPS Connect systems, the Government Secure Intranet,
                        and the
                        Criminal Justice Extranet is monitored to secure their effective operation
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                        also be
                        monitored and may be recorded to secure effective operation and for other
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                                                           653]]></page><page Index="655"><![CDATA[From:                              O'Sullivan Emma <Emma.O'Sullivan@cps.gsi.gov.uk>
             Sent:                               23 March 2015 10:15
             To:                                   'lorraine32@blueyonder.co.uk'
             Subject:                          FW: Simon Cordell 1403116916
             Attachments:                 Insurance‐2014‐05‐20‐184559.pdf; Emma O'Sullivan‐Simon Cordell.pdf

             Hi Lorraine,

             Apologies the email address for the team is below;

             CO16Mailbox‐SouthProsecutionFPN@met.police.uk

             I sent it to the north team in error but they have confirmed it has been forwarded on to the south team.

             Kind Regards,

             Emma O'Sullivan
             London Traffic Unit
             Admin Line Manager
             02033571604

             Rose Court,
              th
             4  Floor
             2 Southwark Bridge,
             London,
             SE1 9HS,
             DX 154263 Southwark 12.

             From: O'Sullivan Emma
             Sent: 23 March 2015 09:55
             To: CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk
             Cc: 'lorraine32@blueyonder.co.uk'
             Subject: FW: Simon Cordell 1403116916

             Dear South Team,

             Please see below email.

             Simon Cordell is waiting for a date from the court to hear the application to reopen. Please ensure the attached documents
             have been placed on file and dealt with once the case has been relisted. Please could someone kindly ring Lorraine Cordell
             once her correspondence has been dealt with – 02082457454/07961833021.

             Thank you

             Emma O'Sullivan
             London Traffic Unit
             Admin Line Manager
             02033571604

             Rose Court,
              th
             4  Floor
             2 Southwark Bridge,
             London,
             SE1 9HS,
             DX 154263 Southwark 12.

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]




                                                                 654]]></page><page Index="656"><![CDATA[Sent: 18 March 2015 17:38
             To: 'GL-BROMLEYMCENQ'
             Cc: CO16Mailbox-.SouthProsecutionFN@met.pnn.police.uk; 'Southcju'; O'Sullivan Emma
             Subject: RE: Simon Cordell 1403116916

             To Whom It May Concern:

             Complaint

             I am writing this email due to many problems with a case that has been on going for no insurance the old case number was
             1402647845 the new case number is 1403116916.

             The Problem I have been having is not getting a summon this was the 1st thing so did not know a court date and was found guilty
             when I did not know I was due to attend court.

             Many emails have been sent including my insurance I had a list of cases due to a insurance policy I had with KGM this insurance did
             not show up on the MID database and I had my vehicles seized around 9 times when in fact I had paid for my insurance.

             Then this case happened on the 20/5/2014 this was on a new policy with a new insurance company please see attached insurance
             document. The insurance started on the 19/05/2014 and I believe this is why this one was not showing on the MID on the 20/05/2014
             as it was to short a time.

             I have sent many emails to the CPS who do not reply but I do get the read replies so I know the emails are getting opened the only
             reason I got the above emails addresses was due to all the email I was sending to the main CPS and calls I was making one day I
             was put though to a manager of traffic CPS as i was so upset on the phone to what was going on. I explained all the problems I was
             having all the calls and emails that were being sent, her name was Emma O'Sullivan please see attached email. The only traffic CPS
             that have replied was from CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk a wonderful lady called Sharon Burns.

             I have also been sending emails to the court for the above listed case and have been including my insurance policy, I have been
             getting replies to my emails were I was told to file a statutory declaration which I did for this case on the 02/12/2014 at Highbury
             Magistrates Court.
             When I came out of court I was told to go to the court office where a lady took all the papers for the statutory declaration including a
             copy of my insurance papers. I was told I would get a date in the post with a new date hearing. I have been waiting for the date to
             come but as of yet I did not get one for this case.

             I also did not get a date for the other statutory declaration I done on the same date and that case was heard again on the 26/01/2015
             again I was found guilty and was very upset and just filed an appeal which will be heard on the 14/05/2015 at Harrow crown court.

             But for the Bromley Magistrates' Court case i not had anything.

             For the past 4 weeks I been dealing with a lady called Tracey Bullock Administrative Officer, Court Casework1 D9 | DVLA |
             Swansea | SA99 1AY due to the CPS not getting back to me with what was on my driving licence. today she sent me this over

             Dear Mr Cordell

             The Court case with the offence date of the 20/05/2014 is as follows :‐

             South East London Magistrates' Court
             Date of Conviction – 06/11/2014
             Offence – IN10
             Date of Offence – 20/05/2014
             Fine ‐ £600
             Points – 6

             South East London Magistrates' Court
             Bromley Magistrates' Court




                                                           655]]></page><page Index="657"><![CDATA[London Road
             Bromley
             Kent BR1 1RQ

             Telephone no ‐ 020 8437 3500

             Hope this information is of help to you


             Tracey Bullock
             Administrative Officer
             Court Casework1 D9 | DVLA | Swansea | SA99 1AY

             Now I got very upset as I new I had filed the statutory declaration for this case and seeing the conviction date this was clearly wrong
             as I had filed the statutory declaration after this date. I made a call to the court and was told that the statutory declaration filed in
             error and was closed, so was never reopened. The lady I spoke to said she was going to get the file out and get the right person to
             call me, but give me an update call just to let me know it had been done.

             I then got a call from a lady called Donna and while on the phone to her the other lady called me from the court to say it had been
             done. I told her I was on the phone to Donna and she told me that is who I needed to speak to.

             I was shocked to hear the lady say to me that the case was heard on the 18/12/2014 and I was found guilty again as I did not turn up,
             but I have had no letters so how was I meant to show up when I did not know I needed to. But this cannot be right as looking at the
             information DVLA hold it is the old information to the 1st hearing, as far as I have been told by the court when a statutory declaration
             is filed the court would have to contact DVLA and remove the old conviction they had on file this has not been done by the court. so
             how could the case have been heard on the 18/12/2014. something is really not right here at all as it is all the old information that
             DVLA have on file which should have been removed when the statutory declaration was filed on the 02/12/2014.

             I would like this case looked into and set aside and it to be reopened.

             I would also like the summons sent to me for this case that was meant to have been sent out to me which I have never had and the
             letter of a hearing for the 18/12/2014 could this please be sent via email to this email address.

             Also if the court is not willing to deal with this could you please give me the right to appeal to the crown court and I will file the
             correct paper work to the court.

             Could it also be made sure that the right CPS get the files and my insurance policy so it can be checked I was in fact insured.

             And an update as to what will happen as it is very upsetting that I am been found guilty for no insurance when in fact I do pay for my
             insurance.


             Regards



             Lorraine Cordell
             Simon Cordell












                                                                 656]]></page><page Index="658"><![CDATA[______________________________________________________________________
             This email has been scanned by the Symantec Email Security.cloud service.
             For more information please visit http://www.symanteccloud.com
             ______________________________________________________________________


             *********************************************************************+
             This e-mail is private and is intended only for the addressee and any copy recipients.
             If you are not an intended recipient, please advise the sender immediately by reply
             e-mail and delete this message and any attachments without retaining a copy.

             Activity and use of CPS Connect systems, the Government Secure Intranet, and the
             Criminal Justice Extranet is monitored to secure their effective operation and for
             other lawful business purposes. Communications using these systems will also be
             monitored and may be recorded to secure effective operation and for other
             lawful business purposes.
             *********************************************************************














































                                                           657]]></page><page Index="659"><![CDATA[FW: Simon Cordell 1403116916->Insurance-2014-05-20-184559.pdf























































































                                                                 658]]></page><page Index="660"><![CDATA[FW: Simon Cordell 1403116916->Emma O'Sullivan-Simon Cordell.pdf




                        From:        O"Sullivan Emma
                        To:          CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk; CO16Mailbox-
                                     .SouthProsecutionFN@met.pnn.police.uk; Southcju (CO16Mailbox-
                                     .SouthProsecutionCju@met.pnn.police.uk); CO16Mailbox-.NorthProsecutionCJU@met.pnn.police.uk
                        Cc:          "lorraine32@blueyonder.co.uk"
                        Subject:     FW: Simon Cordell
                        Date:        11 February 2015 15:24:41
                        Attachments:  S Cordell 020215.pdf
                                     Found Guilty again 26-01-2015.pdf
                                     S Cordell Cert._GE_ 2013-2014.pdf
                                     image2014-05-20-184559.pdf
                        Dear All,

                        Please could you kindly assist Lorraine Cordell on behalf of her son Simon Cordell. They believe
                        that a number of summons have been issued against Simon for the offence of no insurance since
                        2013 due to an error made by the insurance company as per the attached letter. Unfortunately
                        due to Simon not always receiving the summons/adjournment notice they are unsure how many
                        cases have been issued against him and are trying to get them all reopened and listed before
                        court to be heard together in light of the above. Please would you be able to check you
                        database and confirm to the email address below the number of cases with reference number,
                        court and conviction date.

                        I have also spoken to her on the phone and informed Lorraine that she will need to contact the
                        court directly to make application to reopen/stat decs , which she can only do so once the
                        information has been obtained.

                        The only matter the cps are currently aware of is for the case ref J63181495 which is listed for
                        appeal at Kingston Crown Court 05/03/15.

                        If you are unable to advise her on summons that have been issued on her son, please could you
                        kindly advise her where she could obtain the information.

                        Kind Regards,


                        Emma O'Sullivan
                        London Traffic Unit
                        Admin Line Manager
                        02033571604
                        Rose Court,
                         th
                        4  Floor
                        2 Southwark Bridge,
                        London,
                        SE1 9HS,
                        DX 154263 Southwark 12.

                        From: London trafficteam
                        Sent: 10 February 2015 14:41
                        To: O'Sullivan Emma
                        Subject: FW: Simon Cordell











                                                           659]]></page><page Index="661"><![CDATA[From: London magistratescentralwest
                        Sent: 10 February 2015 13:25
                        To: London trafficteam
                        Subject: FW: Simon Cordell
                        FYI

                        From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                        Sent: 10 February 2015 13:06
                        To: GL-BrentMCenq@hmcts.gsi.gov.uk
                        Cc: London magistratescentralwest; London magistratessouth; London magistratesnortheast; gl-
                        bromleymcenq@hmcts.gsi.gov.uk
                        Subject: RE: Simon Cordell
                        To whom it may concern:

                        I am writing this email due to the number of problems I have been having due to a policy of
                        insurance I had with KGM insurance which did not show up on the MID database in the week it
                        was fine as i carried my insurance documents with me at all times and the insurance company
                        could be called, but the problems was when the insurance company was closed as the police
                        could not contact them.
                        My mum Lorraine Cordell and I have sent many emails to the courts with my insurance documents,
                        but there has been cases where I have not had a summons. So did not know about cases and they
                        have been heard at court and I was found guilty of no insurance.
                        I have done statutory declarations at court including my insurance documents and this still has not
                        corrected anything.
                        One of the statutory declarations was again heard at court on the 26/01/2015 which again I did not
                        know about for Willesden Magistrates' Court. But I have sent so many emails to this court with all
                        documents and asked for them to be checked with the police officer at court to show I was insured
                        to drive. This has not been done I have just again been found guilty due to not getting letters of a
                        court hearing date.

                        I have now also got a letter of Indemnity from KGM who I was insured with under policy number
                        MT3574694. 00.01 AM on the 23/2/13 and was in force until Midnight on the 22/2/14 when it
                        lapsed.
                        Most of the cases are with the KGM policy you will see the reason as to why in the Letter of
                        Indemnity from KGM.
                        I also believe there was one case for Covea Insurance PLC policy number MT10 021608047 it
                        was not showing on the MID due to the stop was the day after I took the policy out.

                        Please can any cases be set aside and reopened and looked into and any other cases that have
                        been heard for no insurance under these policies of insurance be addressed.

                        You will in due cause be hearing from my solicitor, she is trying to address all the cases, but this is
                        taking time. She has seen all the emails I have sent trying to address these issues and feels more
                        should have been done as it would have only taken for the insurance policies to be checked and
                        this would have stopped a waste of time and money for the courts, and myself at this time she
                        wants to just appeal all cases to the crown court. which would again be a waste of money for the
                        courts. and again of my time.
                        But this is having an effect on my life my driving licence has been revoked 3 times for no
                        insurance, when in fact I have always had insurance to drive and would not drive if I did not have
                        insurance.
                        Please see attached documents








                                                                 660]]></page><page Index="662"><![CDATA[Could you get back to me as soon as possible by way of email, as it does seem there is an issue
                        with my post and not getting letters that was meant to be sent to me? I am taking this up with the
                        royal mail.

                        Regards
                        Simon Cordell

                        DOB: 26/01/1981










                        ______________________________________________________________________
                        This email has been scanned by the Symantec Email Security.cloud service.
                        For more information please visit http://www.symanteccloud.com
                        ______________________________________________________________________


                        *********************************************************************+
                        This e-mail is private and is intended only for the addressee and any
                        copy recipients.
                        If you are not an intended recipient, please advise the sender immediately
                        by reply
                        e-mail and delete this message and any attachments without retaining a
                        copy.
                        Activity and use of CPS Connect systems, the Government Secure Intranet,
                        and the
                        Criminal Justice Extranet is monitored to secure their effective operation
                        and for
                        other lawful business purposes. Communications using these systems will
                        also be
                        monitored and may be recorded to secure effective operation and for other
                        lawful business purposes.
                        *********************************************************************



































                                                           661]]></page><page Index="663"><![CDATA[From:                              O'Sullivan Emma <Emma.O'Sullivan@cps.gsi.gov.uk>
             Sent:                               23 March 2015 09:55
             To:                                   CO16Mailbox‐.NorthProsecutionFPN@met.pnn.police.uk
             Cc:                                   'lorraine32@blueyonder.co.uk'
             Subject:                          FW: Simon Cordell 1403116916
             Attachments:                 Insurance‐2014‐05‐20‐184559.pdf; Emma O'Sullivan‐Simon Cordell.pdf

             Dear South Team,

             Please see below email.

             Simon Cordell is waiting for a date from the court to hear the application to reopen. Please ensure the attached documents
             have been placed on file and dealt with once the case has been relisted. Please could someone kindly ring Lorraine Cordell
             once her correspondence has been dealt with – 02082457454/07961833021.

             Thank you

             Emma O'Sullivan
             London Traffic Unit
             Admin Line Manager
             02033571604

             Rose Court,
              th
             4  Floor
             2 Southwark Bridge,
             London,
             SE1 9HS,
             DX 154263 Southwark 12.

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 18 March 2015 17:38
             To: 'GL-BROMLEYMCENQ'
             Cc: CO16Mailbox-.SouthProsecutionFN@met.pnn.police.uk; 'Southcju'; O'Sullivan Emma
             Subject: RE: Simon Cordell 1403116916

             To Whom It May Concern:

             Complaint

             I am writing this email due to many problems with a case that has been on going for no insurance the old case number was
             1402647845 the new case number is 1403116916.

             The Problem I have been having is not getting a summon this was the 1st thing so did not know a court date and was found guilty
             when I did not know I was due to attend court.

             Many emails have been sent including my insurance I had a list of cases due to a insurance policy I had with KGM this insurance did
             not show up on the MID database and I had my vehicles seized around 9 times when in fact I had paid for my insurance.

             Then this case happened on the 20/5/2014 this was on a new policy with a new insurance company please see attached insurance
             document. The insurance started on the 19/05/2014 and I believe this is why this one was not showing on the MID on the 20/05/2014
             as it was to short a time.

             I have sent many emails to the CPS who do not reply but I do get the read replies so I know the emails are getting opened the only
             reason I got the above emails addresses was due to all the email I was sending to the main CPS and calls I was making one day I
             was put though to a manager of traffic CPS as i was so upset on the phone to what was going on. I explained all the problems I was
             having all the calls and emails that were being sent, her name was Emma O'Sullivan please see attached email. The only traffic CPS
             that have replied was from CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk a wonderful lady called Sharon Burns.



                                                                 662]]></page><page Index="664"><![CDATA[that have replied was from CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk a wonderful lady called Sharon Burns.

             I have also been sending emails to the court for the above listed case and have been including my insurance policy, I have been
             getting replies to my emails were I was told to file a statutory declaration which I did for this case on the 02/12/2014 at Highbury
             Magistrates Court.
             When I came out of court I was told to go to the court office where a lady took all the papers for the statutory declaration including a
             copy of my insurance papers. I was told I would get a date in the post with a new date hearing. I have been waiting for the date to
             come but as of yet I did not get one for this case.

             I also did not get a date for the other statutory declaration I done on the same date and that case was heard again on the 26/01/2015
             again I was found guilty and was very upset and just filed an appeal which will be heard on the 14/05/2015 at Harrow crown court.

             But for the Bromley Magistrates' Court case i not had anything.

             For the past 4 weeks I been dealing with a lady called Tracey Bullock Administrative Officer, Court Casework1 D9 | DVLA |
             Swansea | SA99 1AY due to the CPS not getting back to me with what was on my driving licence. today she sent me this over

             Dear Mr Cordell

             The Court case with the offence date of the 20/05/2014 is as follows :‐

             South East London Magistrates' Court
             Date of Conviction – 06/11/2014
             Offence – IN10
             Date of Offence – 20/05/2014
             Fine ‐ £600
             Points – 6

             South East London Magistrates' Court
             Bromley Magistrates' Court
             London Road
             Bromley
             Kent BR1 1RQ

             Telephone no ‐ 020 8437 3500

             Hope this information is of help to you


             Tracey Bullock
             Administrative Officer
             Court Casework1 D9 | DVLA | Swansea | SA99 1AY

             Now I got very upset as I new I had filed the statutory declaration for this case and seeing the conviction date this was clearly wrong
             as I had filed the statutory declaration after this date. I made a call to the court and was told that the statutory declaration filed in
             error and was closed, so was never reopened. The lady I spoke to said she was going to get the file out and get the right person to
             call me, but give me an update call just to let me know it had been done.

             I then got a call from a lady called Donna and while on the phone to her the other lady called me from the court to say it had been
             done. I told her I was on the phone to Donna and she told me that is who I needed to speak to.

             I was shocked to hear the lady say to me that the case was heard on the 18/12/2014 and I was found guilty again as I did not turn up,
             but I have had no letters so how was I meant to show up when I did not know I needed to. But this cannot be right as looking at the
             information DVLA hold it is the old information to the 1st hearing, as far as I have been told by the court when a statutory declaration
             is filed the court would have to contact DVLA and remove the old conviction they had on file this has not been done by the court. so
             how could the case have been heard on the 18/12/2014. something is really not right here at all as it is all the old information that
             DVLA have on file which should have been removed when the statutory declaration was filed on the 02/12/2014.



                                                           663]]></page><page Index="665"><![CDATA[DVLA have on file which should have been removed when the statutory declaration was filed on the 02/12/2014.

             I would like this case looked into and set aside and it to be reopened.

             I would also like the summons sent to me for this case that was meant to have been sent out to me which I have never had and the
             letter of a hearing for the 18/12/2014 could this please be sent via email to this email address.

             Also if the court is not willing to deal with this could you please give me the right to appeal to the crown court and I will file the
             correct paper work to the court.

             Could it also be made sure that the right CPS get the files and my insurance policy so it can be checked I was in fact insured.

             And an update as to what will happen as it is very upsetting that I am been found guilty for no insurance when in fact I do pay for my
             insurance.


             Regards



             Lorraine Cordell
             Simon Cordell


















             ______________________________________________________________________
             This email has been scanned by the Symantec Email Security.cloud service.
             For more information please visit http://www.symanteccloud.com
             ______________________________________________________________________


             *********************************************************************+
             This e-mail is private and is intended only for the addressee and any copy recipients.
             If you are not an intended recipient, please advise the sender immediately by reply
             e-mail and delete this message and any attachments without retaining a copy.

             Activity and use of CPS Connect systems, the Government Secure Intranet, and the
             Criminal Justice Extranet is monitored to secure their effective operation and for
             other lawful business purposes. Communications using these systems will also be
             monitored and may be recorded to secure effective operation and for other
             lawful business purposes.
             *********************************************************************




                                                                 664]]></page><page Index="666"><![CDATA[FW: Simon Cordell 1403116916->Insurance-2014-05-20-184559.pdf























































































                                                           665]]></page><page Index="667"><![CDATA[FW: Simon Cordell 1403116916->Emma O'Sullivan-Simon Cordell.pdf




                        From:        O"Sullivan Emma
                        To:          CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk; CO16Mailbox-
                                     .SouthProsecutionFN@met.pnn.police.uk; Southcju (CO16Mailbox-
                                     .SouthProsecutionCju@met.pnn.police.uk); CO16Mailbox-.NorthProsecutionCJU@met.pnn.police.uk
                        Cc:          "lorraine32@blueyonder.co.uk"
                        Subject:     FW: Simon Cordell
                        Date:        11 February 2015 15:24:41
                        Attachments:  S Cordell 020215.pdf
                                     Found Guilty again 26-01-2015.pdf
                                     S Cordell Cert._GE_ 2013-2014.pdf
                                     image2014-05-20-184559.pdf
                        Dear All,

                        Please could you kindly assist Lorraine Cordell on behalf of her son Simon Cordell. They believe
                        that a number of summons have been issued against Simon for the offence of no insurance since
                        2013 due to an error made by the insurance company as per the attached letter. Unfortunately
                        due to Simon not always receiving the summons/adjournment notice they are unsure how many
                        cases have been issued against him and are trying to get them all reopened and listed before
                        court to be heard together in light of the above. Please would you be able to check you
                        database and confirm to the email address below the number of cases with reference number,
                        court and conviction date.

                        I have also spoken to her on the phone and informed Lorraine that she will need to contact the
                        court directly to make application to reopen/stat decs , which she can only do so once the
                        information has been obtained.

                        The only matter the cps are currently aware of is for the case ref J63181495 which is listed for
                        appeal at Kingston Crown Court 05/03/15.

                        If you are unable to advise her on summons that have been issued on her son, please could you
                        kindly advise her where she could obtain the information.

                        Kind Regards,


                        Emma O'Sullivan
                        London Traffic Unit
                        Admin Line Manager
                        02033571604
                        Rose Court,
                         th
                        4  Floor
                        2 Southwark Bridge,
                        London,
                        SE1 9HS,
                        DX 154263 Southwark 12.

                        From: London trafficteam
                        Sent: 10 February 2015 14:41
                        To: O'Sullivan Emma
                        Subject: FW: Simon Cordell











                                                                 666]]></page><page Index="668"><![CDATA[From: London magistratescentralwest
                        Sent: 10 February 2015 13:25
                        To: London trafficteam
                        Subject: FW: Simon Cordell
                        FYI

                        From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
                        Sent: 10 February 2015 13:06
                        To: GL-BrentMCenq@hmcts.gsi.gov.uk
                        Cc: London magistratescentralwest; London magistratessouth; London magistratesnortheast; gl-
                        bromleymcenq@hmcts.gsi.gov.uk
                        Subject: RE: Simon Cordell
                        To whom it may concern:

                        I am writing this email due to the number of problems I have been having due to a policy of
                        insurance I had with KGM insurance which did not show up on the MID database in the week it
                        was fine as i carried my insurance documents with me at all times and the insurance company
                        could be called, but the problems was when the insurance company was closed as the police
                        could not contact them.
                        My mum Lorraine Cordell and I have sent many emails to the courts with my insurance documents,
                        but there has been cases where I have not had a summons. So did not know about cases and they
                        have been heard at court and I was found guilty of no insurance.
                        I have done statutory declarations at court including my insurance documents and this still has not
                        corrected anything.
                        One of the statutory declarations was again heard at court on the 26/01/2015 which again I did not
                        know about for Willesden Magistrates' Court. But I have sent so many emails to this court with all
                        documents and asked for them to be checked with the police officer at court to show I was insured
                        to drive. This has not been done I have just again been found guilty due to not getting letters of a
                        court hearing date.

                        I have now also got a letter of Indemnity from KGM who I was insured with under policy number
                        MT3574694. 00.01 AM on the 23/2/13 and was in force until Midnight on the 22/2/14 when it
                        lapsed.
                        Most of the cases are with the KGM policy you will see the reason as to why in the Letter of
                        Indemnity from KGM.
                        I also believe there was one case for Covea Insurance PLC policy number MT10 021608047 it
                        was not showing on the MID due to the stop was the day after I took the policy out.

                        Please can any cases be set aside and reopened and looked into and any other cases that have
                        been heard for no insurance under these policies of insurance be addressed.

                        You will in due cause be hearing from my solicitor, she is trying to address all the cases, but this is
                        taking time. She has seen all the emails I have sent trying to address these issues and feels more
                        should have been done as it would have only taken for the insurance policies to be checked and
                        this would have stopped a waste of time and money for the courts, and myself at this time she
                        wants to just appeal all cases to the crown court. which would again be a waste of money for the
                        courts. and again of my time.
                        But this is having an effect on my life my driving licence has been revoked 3 times for no
                        insurance, when in fact I have always had insurance to drive and would not drive if I did not have
                        insurance.
                        Please see attached documents








                                                           667]]></page><page Index="669"><![CDATA[Could you get back to me as soon as possible by way of email, as it does seem there is an issue
                        with my post and not getting letters that was meant to be sent to me? I am taking this up with the
                        royal mail.

                        Regards
                        Simon Cordell

                        DOB: 26/01/1981










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                                                                 668]]></page><page Index="670"><![CDATA[From:                              Wood, Peter <Peter.Wood@canopius.com>
             Sent:                               01 April 2015 16:02
             To:                                   'Lorraine Cordell'
             Subject:                          RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015
                                 at Kingston Upon Thames Crown Court

             Hi Lorraine,

             Fantastic holiday thanks, really great time, went by far too quickly and now its back to normal, took me a while to get my head
             back in the game I must say.

             I didn’t realise there was more than 1 court case! This is going to take some time to sort out but I’m glad to hear you got the
             right result on the recent case.

             I guess all I can say for the moment is let me know how things go and of course I will respond again after I have received and
             considered details of the Police stops/vehicle seizures we are waiting on.

             All the best.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 01 April 2015 15:00
             To: Wood, Peter
             Subject: RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames
             Crown Court

             Dear Peter

             Thank you for the email and i hope you had a great holiday.

             I am waiting for the police compound to get back to us with the data for the seizers, but they just take so long with everything.

             There are still court cases for no insurance that are still ongoing there are 2 left where Simon did not get any summons form the court
             and was found guilty due to not knowing. One is due to be heard in May 2015 and we are waiting for the last date.

             DVLA have now taken of the ban on the 18/03/2015 so the insurance my son has been paying for the last year and could not be used
             due to this can now be used as he can drive now. But there is still the 12 points on his licence due to the other 2 court cases for no
             insurance DVLA do know the 12 points should not be on there in fact they have also been in contact with the courts they are not happy,
             but they cannot remove the points until the cases are heard in court.

             But an update to what happened in court case were the police officer lied was Simon won the case and the judge was very upset at the
             police officer and put notes that it needed addressing.

             The complaint is ongoing with the police office that lied, at this time that may take some time as the police officer may be charged. We
             won't know fully until the Serious Misconduct Investigation Unit Directorate of Professional Standards completes there investigation into
             what the police officer did and what the crown court judge said as the judge knows he lied to 2 judges and Simon was found guilty when
             he had done nothing wrong. We had a meeting about this on the 26/03/2015 but the person dealing with this is waiting for the crown
             court documents as to what the judge said, we should have the court transcript from Kingston Crown Court just after the Easter
             holidays.

             I will keep you updated as to the data you need its just waiting for it from the police compound as requests had to be made for the data,




                                                           669]]></page><page Index="671"><![CDATA[Simon did try to get the information without the requests but the police was not having it so the request had to be put in for it.

             Regards

             Lorraine

             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 31 March 2015 09:25
             To: 'Lorraine Cordell'
             Subject: RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames
             Crown Court

             Hello Lorraine,

             I trust you and Simon are well.

             I was wondering if you could update me on whats been happening please? I would like to make sure there is nothing else we
             can do and of course to bring this matter to a conclusion if we can.

             Regards

             Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 11 February 2015 12:45
             To: Wood, Peter
             Subject: RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames
             Crown Court

             Hi Peter

             Thank you so much for all your help, and i hope you have a wonderful holiday.

             Regards

             Lorraine


             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 11 February 2015 11:40
             To: Lorraine Cordell; Josephine Ward (josie@michaelcarrollandco.com)
             Cc: Austin, Andrew
             Subject: RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames
             Crown Court

             Hello,

             Please find attached signed statement as requested.

             The original is in the post to the Burncroft Ave address.

             If you need anything else please ask Andy in my absence.

             Regards





                                                                 670]]></page><page Index="672"><![CDATA[Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 10 February 2015 18:07
             To: Wood, Peter
             Subject: RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames
             Crown Court

             Dear Peter

             Sorry for the late reply yes Josephine Ward has said this is fine and can be signed off. thank you for all the help in this matter.

             I hope you have a great time on holiday.

             Regards

             Lorraine


             From: Wood, Peter [mailto:Peter.Wood@canopius.com]
             Sent: 10 February 2015 16:38
             To: Josephine Ward; Wood, Peter
             Cc: lorraine32@blueyonder.co.uk; Austin, Andrew
             Subject: RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames
             Crown Court

             Good Afternoon,

             Please can I have your confirmation that the draft section 9 statement is acceptable asap? If I do not hear back by 11.30 tomorrow I will
             have to assume it is and sign it off and send out as I will be in meetings and on holday after that time.

             Thanks

             Pete Wood



             From: Wood, Peter <Peter.Wood@canopius.com>
             Date: 9 February 2015 11:29:00 GMT
             To: Josephine Ward <josie@michaelcarrollandco.com>
             Cc: Austin, Andrew <Andrew.Austin@canopius.com>,lorraine32@blueyonder.co.uk <lorraine32@blueyonder.co.uk>
             Subject: RE: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames Crown
             Court

             Dear Ms Ward,

             I have drafted a section 9 statement as requested. Before I sign it off can you review it and confirm it satisfies all of your
             requirements please? As soon as you do so I will sign it off, scan a copy over to you and put the original in the post.

             Let me know if you need anything else and of course if you need me to amend the attached in any way.

             Lorraine/Andy – FYI.

             Regards



                                                           671]]></page><page Index="673"><![CDATA[Peter Wood
             UK Specialty Operations Manager |
             UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ
             D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com


             From: Josephine Ward [mailto:josie@michaelcarrollandco.com]
             Sent: 08 February 2015 19:02
             To: Wood, Peter; Austin, Andrew
             Cc: lorraine32@blueyonder.co.uk
             Subject: Appeal against conviction for no insurance Regina v. Simon Paul Cordell on 5th March 2015 at Kingston Upon Thames Crown
             Court

             Dear Mr Wood

             I have been instructed by Mr Simon Paul Cordell and Miss Lorraine Cordell to assist in the appeal against conviction that is due to
             be heard at Kingston Upon Thames Crown Court on 5th March 2015 at 10am.

             Miss Cordell has played two recordings that she received from KGM which are pertinent to the appeal but at present as the
             telephone recordings have not been produced as an exhibit by KGM they will not be admissible at court.

             Can you therefore please write a section 9 statement confirming that:

             (a) all recording equipment was working correctly
             (b) KGM produced two recordings at the request of Ms Lorraine Cordell
             (c) Confirmation that the recording of S Cordell call from police 141113 Recording was provided by KGM from their recorded
             calls and is authentic
             (d) Confirmation that the recording between the Car Pound and Kelly Tiller was also provided from the KGM recorded calls and
             is authentic

             If we are in possession of a section 9 statement producing the recordings then we will not have to apply to the court for a Third
             Party Summons to compel an employee from KGM to attend to produce the recordings.  This would be a complete waste of your
             time when all we require is a section 9 attesting to the recordings being retrieved from the system and exhibited as two separate
             recordings.

             If you require assistance with drafting a section 9 statement then we would be happy to draft it and email it over.  We would
             require the name of the person who retrieved the recordings.  the dates that the recordings were retrieved, the dates the recordings
             relate to, confirmation that the recordings were sent to Lorraine Cordell by email so that she can produce CD's of the recordings
             so that they can be played in court and specifically refer to the email containing the recordings so that there is continuity in the chain
             of evidence.  Ideally we would like KGM to produce the CD's and exhibit them but failing this we will try to get the CPS to agree
             the CD's as produced from the email of Miss Cordell.  We stress that the section in relation to the search and retrieval of the KGM
             database is essential and critical to ensuring that the chain of evidence is intact.

             We can serve these recordings on the CPS and the Court so that they are agreed in advance of the Appeal hearing.

             We thank you in advance for your anticipated co-operation in this matter and hope that we do not have to apply for a Third party
             Witness Summons to compel the attendance of a KGM employee at the Appeal on the 5th March 2015.

             We confirm that Miss Cordell is forwarding an email confirming that we are instructed and authorised to request this information.

             Yours faithfully



                                                                 672]]></page><page Index="674"><![CDATA[Yours faithfully




             MICHAEL CARROLL & CO.

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             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales

             Confidentiality Caution


             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
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             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales


























                                                           673]]></page><page Index="675"><![CDATA[Confidentiality Caution

             The information in this e-mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e-mails sent and received via its network for
             viruses, unauthorised use or other lawful business purposes. E-mail sent for and on behalf of a member of Canopius Group, which
             includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales






















             Confidentiality Caution

             The information in this e‐mail and in any attachments is CONFIDENTIAL. If you are not the intended recipient, please destroy
             this message and notify the sender immediately. Canopius may monitor the content of e‐mails sent and received via its
             network for viruses, unauthorised use or other lawful business purposes. E‐mail sent for and on behalf of a member of
             Canopius Group, which includes:

             Canopius Holdings UK Limited | registered number 04818520
             Canopius Managing Agents Limited | registered number 01514453 | Authorised by the Prudential Regulation Authority and
             regulated by the Financial Conduct Authority and the Prudential Regulation Authority
             Canopius Underwriting Limited | registered number 02473672 | appointed representative of Canopius Managing Agents
             Limited
             Canopius Services Limited | registered number 02733994
             KGM Motor Insurance is a brand name for business written by Canopius Managing Agents Limited
             Registered office: Gallery 9, One Lime Street, London, EC3M 7HA | Registered in England and Wales















                                                                 674]]></page><page Index="676"><![CDATA[From:                              Leslie, Sandra <sandra.leslie@hmcts.gsi.gov.uk> on behalf of GL‐BROMLEYMCENQ <gl‐
                                 bromleymcenq@hmcts.gsi.gov.uk>
             Sent:                               02 April 2015 11:04
             To:                                   'Lorraine Cordell'
             Subject:                          RE: Simon Cordell 1403116916

             Morning Mrs Cordell,

             I have received a decision from th Clerk he has advised that the case be put in court as an application to be re-opened Mr Cordell will be
             sent a date in due course to attend, I apologise for the delay.

             Regards

             Miss S E Leslie


             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 01 April 2015 17:13
             To: GL-BROMLEYMCENQ
             Subject: RE: Simon Cordell 1403116916
             Dear Miss S E Leslie

             I still have not had any update to this case could you please get back to me with what is going on as i would like to get this addressed.

             Regards

             Lorraine Cordell


             From: Leslie, Sandra [mailto:sandra.leslie@hmcts.gsi.gov.uk] On Behalf Of GL-BROMLEYMCENQ
             Sent: 20 March 2015 14:42
             To: 'Lorraine Cordell'
             Subject: RE: Simon Cordell 1403116916

             Good afternoon Mrs Cordell,

             Thank you for your email  and may to your query I apologise for the delay in replying to your query.
             I have referred your complaint to a Clerk of the court.

             Regards

             Miss S E Leslie

             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 18 March 2015 17:38
             To: GL-BROMLEYMCENQ
             Cc: CO16Mailbox-.SouthProsecutionFN@met.pnn.police.uk; 'Southcju'; 'O'Sullivan Emma'
             Subject: RE: Simon Cordell 1403116916
             To Whom It May Concern:

             Complaint

             I am writing this email due to many problems with a case that has been on going for no insurance the old case number was
             1402647845 the new case number is 1403116916.

             The Problem I have been having is not getting a summon this was the 1st thing so did not know a court date and was found guilty




                                                           675]]></page><page Index="677"><![CDATA[when I did not know I was due to attend court.

             Many emails have been sent including my insurance I had a list of cases due to a insurance policy I had with KGM this insurance did
             not show up on the MID database and I had my vehicles seized around 9 times when in fact I had paid for my insurance.

             Then this case happened on the 20/5/2014 this was on a new policy with a new insurance company please see attached insurance
             document. The insurance started on the 19/05/2014 and I believe this is why this one was not showing on the MID on the 20/05/2014
             as it was to short a time.

             I have sent many emails to the CPS who do not reply but I do get the read replies so I know the emails are getting opened the only
             reason I got the above emails addresses was due to all the email I was sending to the main CPS and calls I was making one day I
             was put though to a manager of traffic CPS as i was so upset on the phone to what was going on. I explained all the problems I was
             having all the calls and emails that were being sent, her name was Emma O'Sullivan please see attached email. The only traffic CPS
             that have replied was from CO16Mailbox-.NorthProsecutionFPN@met.pnn.police.uk a wonderful lady called Sharon Burns.

             I have also been sending emails to the court for the above listed case and have been including my insurance policy, I have been
             getting replies to my emails were I was told to file a statutory declaration which I did for this case on the 02/12/2014 at Highbury
             Magistrates Court.
             When I came out of court I was told to go to the court office where a lady took all the papers for the statutory declaration including a
             copy of my insurance papers. I was told I would get a date in the post with a new date hearing. I have been waiting for the date to
             come but as of yet I did not get one for this case.

             I also did not get a date for the other statutory declaration I done on the same date and that case was heard again on the 26/01/2015
             again I was found guilty and was very upset and just filed an appeal which will be heard on the 14/05/2015 at Harrow crown court.

             But for the Bromley Magistrates' Court case i not had anything.

             For the past 4 weeks I been dealing with a lady called Tracey Bullock Administrative Officer, Court Casework1 D9 | DVLA |
             Swansea | SA99 1AY due to the CPS not getting back to me with what was on my driving licence. today she sent me this over

             Dear Mr Cordell

             The Court case with the offence date of the 20/05/2014 is as follows :‐

             South East London Magistrates' Court
             Date of Conviction – 06/11/2014
             Offence – IN10
             Date of Offence – 20/05/2014
             Fine ‐ £600
             Points – 6

             South East London Magistrates' Court
             Bromley Magistrates' Court
             London Road
             Bromley
             Kent BR1 1RQ

             Telephone no ‐ 020 8437 3500

             Hope this information is of help to you


             Tracey Bullock
             Administrative Officer
             Court Casework1 D9 | DVLA | Swansea | SA99 1AY





                                                                 676]]></page><page Index="678"><![CDATA[Now I got very upset as I new I had filed the statutory declaration for this case and seeing the conviction date this was clearly wrong
             as I had filed the statutory declaration after this date. I made a call to the court and was told that the statutory declaration filed in
             error and was closed, so was never reopened. The lady I spoke to said she was going to get the file out and get the right person to
             call me, but give me an update call just to let me know it had been done.

             I then got a call from a lady called Donna and while on the phone to her the other lady called me from the court to say it had been
             done. I told her I was on the phone to Donna and she told me that is who I needed to speak to.

             I was shocked to hear the lady say to me that the case was heard on the 18/12/2014 and I was found guilty again as I did not turn up,
             but I have had no letters so how was I meant to show up when I did not know I needed to. But this cannot be right as looking at the
             information DVLA hold it is the old information to the 1st hearing, as far as I have been told by the court when a statutory declaration
             is filed the court would have to contact DVLA and remove the old conviction they had on file this has not been done by the court. so
             how could the case have been heard on the 18/12/2014. something is really not right here at all as it is all the old information that
             DVLA have on file which should have been removed when the statutory declaration was filed on the 02/12/2014.

             I would like this case looked into and set aside and it to be reopened.

             I would also like the summons sent to me for this case that was meant to have been sent out to me which I have never had and the
             letter of a hearing for the 18/12/2014 could this please be sent via email to this email address.

             Also if the court is not willing to deal with this could you please give me the right to appeal to the crown court and I will file the
             correct paper work to the court.

             Could it also be made sure that the right CPS get the files and my insurance policy so it can be checked I was in fact insured.

             And an update as to what will happen as it is very upsetting that I am been found guilty for no insurance when in fact I do pay for my
             insurance.


             Regards



             Lorraine Cordell
             Simon Cordell


















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                                                           677]]></page><page Index="679"><![CDATA[This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
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             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
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             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
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             This email was scanned by the Government Secure Intranet anti‐virus service supplied by Vodafone in partnership with
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             is not permitted. If you are not the intended recipient, please destroy all
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             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.
             This e-mail (whether you are the sender or the recipient) may be
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             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by
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                                                                 678]]></page><page Index="680"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               11 May 2015 15:17
             To:                                   'JOSEPHINE WARD'
             Subject:                          FW: RE: CPS Letter For Appeal‐Case Simon
             Attachments:                 CPS‐for‐Appeal.pdf

             Dear Josey

             Please see attached letter from CPS i made a mistake the other day thinking it was the court.

             But how funny after me sending Simon insurance to them about 100 and them finding him guilty 3 times at Willesden mag court they
             are now saying oh you have insurance we will not be opposing the Appeal. What a waste of money and time.

             I should think this will mean Simon does not need to attend court thank god but i will call the court to check i just called them and they
             say he will still need to attend can you check if that is correct for me please .

             Regards

             Lorraine
























































                                                           679]]></page><page Index="681"><![CDATA[FW: RE: CPS Letter For Appeal-Case Simon->CPS-for-Appeal.pdf
























































































                                                                 680]]></page><page Index="682"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               11 May 2015 15:10
             To:                                   'JOSEPHINE WARD'
             Subject:                          RE: CPS Letter For Appeal‐Case Simon
             Attachments:                 CPS‐for‐Appeal.pdf

             Dear Josy

             Please see attached letter from CPS i made a mistake the other day thinking it was the court.

             But how funny after me sending Simon insurance to them about 100 and them finding him guilty 3 times at Willesden mag court they
             are now saying oh you have insurance we will not be opposing the Appeal. What a waste of money and time.

             I should think this will mean Simon does not need to attend court thank god but i will call the court to check.

             Regards

             Lorraine

























































                                                           681]]></page><page Index="683"><![CDATA[RE: CPS Letter For Appeal-Case Simon->CPS-for-Appeal.pdf
























































































                                                                 682]]></page><page Index="684"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               19 May 2015 17:13
             To:                                   'enquiries@harrow.crowncourt.gsi.gov.uk'; 'GL‐BrentMCenq@hmcts.gsi.gov.uk';
                                 'LCCCCollectionUnit@hmcts.gsi.gov.uk'
             Subject:                          Re: Simon Cordell
             Attachments:                 Won‐Appeal.pdf

             To Whom It May Concern:

             I am writing this email due to a case for using a vehicle without insurance that was heard at Harrow Crown Court on the 14 May 2015
             Case Number A20150049 the appeal against conviction was allowed. Please see attached document from the court

             When I was found guilty for this case at Willesden Magistrates' Court the case numbers was 011403134612 and the old case number to
             that was 011401596899.

             When I was found guilty at Willesden Magistrates' Court I was given

             Fine £600.00
             Victim surcharge £60.00
             Licence endorsed: 6 penalty points

             I am not sure who is to address the points being removed from my driving licence and the Victim surcharge £60.00 therefore could
             someone please explain if I need to do anything for this.

             Also the fine of £600.00 the court arranged this to be taken out of my benefits each week. this is still being taken out I have today made
             a call to find out what I can do to get this stopped to Willesden court and got cut of the phone. Also I called the fines people up who are
             collecting this fine and it is still being collected.

             Could someone please get the fine to be stopped being taken out of my benefits and also the money they have collected from this fine
             which I believe started in Aug 2014 to be paid back to me. I am not sure even how it would be paid back to me as it has been taken
             direct from my benefit which has made me suffer when I did nothing wrong and did in fact have insurance, could someone get back to
             me if I need to deal with anything to get this fine stopped being taken and also the money that has been taken paid back to me..

             Mr Simon Cordell
             109 Burncroft Ave
             Enfield
             Middlesex
             EN3 7JQ
             DOB: 26/01/1981


             Regards



             Simon Cordell


















                                                           683]]></page><page Index="685"><![CDATA[Re: Simon Cordell->Won-Appeal.pdf
























































































                                                                 684]]></page><page Index="686"><![CDATA[From:                              Harrow Crown, Enquiries <enquiries@harrow.crowncourt.gsi.gov.uk>
             Sent:                               20 May 2015 13:03
             To:                                   'lorraine32@blueyonder.co.uk'
             Cc:                                   GL‐BRENTMCENQ; LCCC Collection Unit; LCCC Enforcement Unit; LCCC Compliance Unit
             Subject:                          FW: Simon Cordell
             Attachments:                 Won‐Appeal.pdf

             Hello Mr Cordell

             Your email has been forwarded to Willesden Magistrates Court.

             When an appeal is finished, the results go back to Magistrates Court and they are supposed to send notification to London Collection
             and Compliance Centre and stop the payment of fine etc.

             Please contact them to get this amended.


             Regards
             Bharti Shah
             Harrow Crown Court
             020 8424 2294

             e-mail - bharti.shah@hmcts.gsi.gov.uk
             TO ENABLE US TO DEAL PROMPTLY WITH YOUR ENQUIRY, PLEASE ENSURE THAT THE CASE NUMBER / INDICTMENT
             NUMBER IS QUOTED IN ALL COMMUNICATIONS AND URGENT EMAILS ARE MARKED WITH "HIGH PRIORITY".
             COMMUNICATION SHOULD BE DIRECTED TO THIS COURT VIA ONLY ONE MEANS OF CONTACT AND TO ONLY ONE EMAIL
             ADDRESS. PLEASE REFRAIN FROM COPYING IT TO ADDITIONAL EMAIL ADDRESSES, FACSIMILE AND POST.






             From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
             Sent: 19 May 2015 17:13
             To: Harrow Crown, Enquiries; GL-BRENTMCENQ; LCCC Collection Unit
             Subject: Re: Simon Cordell

             To Whom It May Concern:

             I am writing this email due to a case for using a vehicle without insurance that was heard at Harrow Crown Court on the 14 May 2015
             Case Number A20150049 the appeal against conviction was allowed. Please see attached document from the court

             When I was found guilty for this case at Willesden Magistrates' Court the case numbers was 011403134612 and the old case number to
             that was 011401596899.

             When I was found guilty at Willesden Magistrates' Court I was given

             Fine £600.00
             Victim surcharge £60.00
             Licence endorsed: 6 penalty points

             I am not sure who is to address the points being removed from my driving licence and the Victim surcharge £60.00 therefore could
             someone please explain if I need to do anything for this.






                                                           685]]></page><page Index="687"><![CDATA[Also the fine of £600.00 the court arranged this to be taken out of my benefits each week. this is still being taken out I have today made
             a call to find out what I can do to get this stopped to Willesden court and got cut of the phone. Also I called the fines people up who are
             collecting this fine and it is still being collected.

             Could someone please get the fine to be stopped being taken out of my benefits and also the money they have collected from this fine
             which I believe started in Aug 2014 to be paid back to me. I am not sure even how it would be paid back to me as it has been taken
             direct from my benefit which has made me suffer when I did nothing wrong and did in fact have insurance, could someone get back to
             me if I need to deal with anything to get this fine stopped being taken and also the money that has been taken paid back to me..

             Mr Simon Cordell
             109 Burncroft Ave
             Enfield
             Middlesex
             EN3 7JQ
             DOB: 26/01/1981


             Regards



             Simon Cordell












             This email was scanned by the Government Secure Intranet anti-virus service supplied by Vodafone in partnership with Symantec.
             (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your organisations IT Helpdesk.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.

             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.
             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.


             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by




                                                                 686]]></page><page Index="688"><![CDATA[Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.















































































                                                           687]]></page><page Index="689"><![CDATA[FW: Simon Cordell->Won-Appeal.pdf
























































































                                                                 688]]></page><page Index="690"><![CDATA[From:                                         Slade, William <William.Slade@hmcts.gsi.gov.uk> on behalf of LondonEastMC
                                 <LondonEastMC@hmcts.gsi.gov.uk>
             Sent:                                           18 June 2015 16:28
             To:                                               'lorraine32@blueyonder.co.uk'
             Subject:                                     Simon Cordell 22.07.13 Waltham Forest MC
             Attachments:                          Cordell.pdf

             Good Afternoon Lorraine,

             Following our conversation earlier today, please find attached details relating to your sons case to assist you in making a
             Statutory Declaration. If your son decides to attend court to make the declaration your sons local magistrates court is
             Tottenham MC and the details are : https://courttribunalfinder.service.gov.uk/courts/tottenham‐magistrates‐court‐formerly‐
             enfield‐magistrates‐court?aol=All&postcode=en3%207jq

             Your sons case number is 1301713036 and it was heard at Waltham Forest MC on 22.07.13.

             I hope you and your son are able to get to the bottom of this matter.

             Kind Regards

             William
             Thames CSU


             This e‐mail (and any attachment) is intended only for the attention of the addressee(s). Its unauthorised use, disclosure,
             storage or copying is not permitted. If you are not the intended recipient, please destroy all copies and inform the sender by
             return e‐mail.

             Internet e‐mail is not a secure medium. Any reply to this message could be intercepted and read by someone else. Please bear
             that in mind when deciding whether to send material in response to this message by e‐mail.

             This e‐mail (whether you are the sender or the recipient) may be monitored, recorded and retained by the Ministry of Justice.
             E‐mail monitoring / blocking software may be used, and e‐mail content may be read at any time. You have a responsibility to
             ensure laws are not broken when composing or forwarding e‐mails and their contents.

             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by
             Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.




























                                                           689]]></page><page Index="691"><![CDATA[Simon Cordell 22.07.13 Waltham Forest MC ->Cordell.pdf
























































































                                                                 690]]></page><page Index="692"><![CDATA[691]]></page><page Index="693"><![CDATA[692]]></page><page Index="694"><![CDATA[693]]></page><page Index="695"><![CDATA[694]]></page><page Index="696"><![CDATA[695]]></page><page Index="697"><![CDATA[696]]></page><page Index="698"><![CDATA[697]]></page><page Index="699"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               18 September 2015 15:00
             To:                                   'benedicta.odjida@hmcts.gsi.gov.uk'
             Subject:                          RE: Simon Cordell
             Attachments:                 Court‐List‐From‐Benedicta.pdf

             Dear Benedicta Odjida

             Mr Simon Paul Cordell
             DOB 26/01/1981

             I am writing this Email due to some work you curry out in February/March 2014 in regards to looking up records that are on my PNC
             record.

             There was a list that took some time for you to go over, and then my mother Lorraine Cordell came to the court to pick them up once
             you had looked every up.

             Since this time we have been trying to get this addressed as there were a number that was not in the court record, you gave my mother
             a print out that you had done with stars on the ones that was not in the courts register, please see attached document.

             Since this time we have been dealing with Flo at Highbury Corner court to get a letter done by you to say you did in fact look at the
             court register and did not find these records on the court register.

             My Mother and I have sent many emails to Highbury Corner Court and have gone to the court and spoke with Flo and we seen to not be
             able to get this issue addressed.

             Therefore my mother came to Enfield court on the 15/09/2015 to see if she could speak to you, but you was on leave so she asked for
             your direct email,  I am writing this email directly to you to see if this issue can be addressed and a letter written saying you looked at
             the courts registers and did not find the ones marked on the list you gave my mother. As it seems the printout you gave her is not
             enough and it does need a court headed letter to show in fact the work that you carried out looking into my data the court holds.

             Could you please look into this issue and let me know if a court headed letter can be made up and if so my mother Lorraine Cordell
             could come to the court and pick it up, if you could let me know by replying to this email I would be most grateful.


             Regards


             Simon Cordell































                                                                 698]]></page><page Index="700"><![CDATA[RE: Simon Cordell->Court-List-From-Benedicta.pdf






















































































                                                           699]]></page><page Index="701"><![CDATA[From:                              Lorraine Cordell <lorraine32@blueyonder.co.uk>
             Sent:                               20 October 2015 17:48
             To:                                   'Forster, John'
             Subject:                          RE: SIMON CORDELL

             Dear Mr Dear Forster

             Could you please put this email in front of the legal adviser, the alleged erroneous entries on my PNC as you have
             put it, are made up from the court as the police would not be able to put records on a persons PNC record without
             a case being put in front of the courts.

             My Mother has asked the court to check all the registries at the court against the records the police hold on my
             PNC record.  This showed the errors and as you said to my mother at the court if a case is not listed at the court
             then it was never heard at the court.

             There are 5 errors of no listing on my PNC that the court does not have in the court register how can this be?

             My mother has been to the police who do not want to address this issue this is why she came to the court as the
             court should hold all records.

             By the legal adviser not wanting to write a letter showing my records have been checked by the court what is this
             saying. why should a person be able to ask the court to check there records yet the court does not want to get
             involved in errors they found?

             This is a miscarriage of justice, the court has not found records in the court registries that are on my PNC record
             yet the court does not want to do anything about it.


             Regards


             Simon Cordell


             From: Forster, John [mailto:john.forster@hmcts.gsi.gov.uk]
             Sent: 20 October 2015 16:03
             To: 'lorraine32@blueyonder.co.uk'
             Subject: SIMON CORDELL

             Dear Mr Cordell,

             Further to your request for a letter from the court regarding the alleged erroneous entries on the PNC, the legal
             adviser has stated that the court cannot supply this information: you must make your request through the police.

             Regards,

             Customer Services Unit(8)
             Highbury Corner Magistrates Court
             51 Holloway Road
             LONDON
             N7 8JA





                                                                 700]]></page><page Index="702"><![CDATA[DX: 153700 Highbury 4
             Tel: 0207-506 3109
             e-mail: gl-hcornermcenq@hmcts.gsi.gov.uk
             Goldfax: 0870 739 5768

             I am neither authorised to bind the Ministry of Justice contractually, nor to make representations or other statements which may bind the Ministry
             of Justice in any way via electronic means.


             This e-mail (and any attachment) is intended only for the attention of
             the addressee(s). Its unauthorised use, disclosure, storage or copying
             is not permitted. If you are not the intended recipient, please destroy all
             copies and inform the sender by return e-mail.

             Internet e-mail is not a secure medium. Any reply to this message
             could be intercepted and read by someone else. Please bear that in
             mind when deciding whether to send material in response to this message
             by e-mail.

             This e-mail (whether you are the sender or the recipient) may be
             monitored, recorded and retained by the Ministry of Justice. E-mail
             monitoring / blocking software may be used, and e-mail content may be
             read at any time. You have a responsibility to ensure laws are not
             broken when composing or forwarding e-mails and their contents.



             The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone
             in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free.
             Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.






































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