322:@0.539932:0.955111:0.583878:0.955111:0.583878:0.936738:0.539932:0.936738:0.014474:0.014736:0.014736
 :@0.098153:0.168374:0.102359:0.168374:0.102359:0.152351:0.098153:0.152351:0.004206
Regards:@0.098153:0.183244:0.150718:0.183244:0.150718:0.167221:0.098153:0.167221:0.010784:0.007032:0.007995:0.007032:0.005183:0.007995:0.006544
 :@0.098153:0.198113:0.102359:0.198113:0.102359:0.182090:0.098153:0.182090:0.004206
Simon Cordell:@0.098153:0.210067:0.175941:0.210067:0.175941:0.197049:0.098153:0.197049:0.007409:0.003599:0.010435:0.006643:0.006643:0.003226:0.008916:0.006643:0.004360:0.006643:0.005870:0.003601:0.003800
 :@0.098153:0.222883:0.101953:0.222883:0.101953:0.209690:0.098153:0.209690:0.003800
From::@0.098153:0.249066:0.136002:0.249066:0.136002:0.234723:0.098153:0.234723:0.007327:0.005317:0.007819:0.012425:0.004962
 Austin, Andrew [:@0.136002:0.249066:0.241168:0.249066:0.241168:0.235023:0.136002:0.235023:0.004278:0.008201:0.007627:0.006110:0.004578:0.003130:0.007627:0.004142:0.004278:0.008201:0.007627:0.007559:0.004933:0.007204:0.010155:0.004278:0.005235
mailto:Andrew.Austin@canopius.com:@0.241145:0.249066:0.464016:0.249066:0.464016:0.235023:0.241145:0.235023:0.011460:0.007154:0.003108:0.003108:0.004552:0.007400:0.004817:0.008180:0.007606:0.007537:0.004907:0.007176:0.010129:0.004120:0.008180:0.007606:0.006083:0.004552:0.003107:0.007607:0.012412:0.006288:0.007153:0.007606:0.007402:0.007536:0.003108:0.007607:0.006083:0.004118:0.006288:0.007400:0.011482
] :@0.464065:0.249067:0.473542:0.249067:0.473542:0.235023:0.464065:0.235023:0.005198:0.004278
Sent::@0.098156:0.260964:0.134955:0.260964:0.134955:0.246621:0.098156:0.246621:0.008817:0.008270:0.008912:0.005838:0.004962
 21 January 2015 11:54:@0.134954:0.260964:0.276884:0.260964:0.276884:0.246921:0.134954:0.246921:0.004196:0.007381:0.007381:0.004196:0.005618:0.007094:0.007545:0.007545:0.007094:0.004854:0.006742:0.004196:0.007381:0.007381:0.007381:0.007381:0.004196:0.007381:0.007381:0.004757:0.007381:0.007463
To::@0.098156:0.272862:0.119180:0.272862:0.119180:0.258519:0.098156:0.258519:0.007996:0.008065:0.004962
 'Lorraine Cordell':@0.119180:0.272862:0.225372:0.272862:0.225372:0.258819:0.119180:0.258819:0.004337:0.002943:0.006866:0.007481:0.004989:0.004989:0.007235:0.003189:0.007686:0.007258:0.004337:0.008274:0.007481:0.004989:0.007618:0.007258:0.003189:0.003188:0.002884
Subject::@0.098156:0.284760:0.154934:0.284760:0.154934:0.270417:0.098156:0.270417:0.008625:0.008729:0.008605:0.004935:0.008085:0.007185:0.005652:0.004962
 RE: MT3574694:@0.154938:0.284760:0.254902:0.284760:0.254902:0.270716:0.154938:0.270716:0.004251:0.008461:0.007649:0.004812:0.004251:0.010512:0.007955:0.007429:0.007436:0.007436:0.007436:0.007436:0.007436:0.007463
 :@0.098153:0.297738:0.102359:0.297738:0.102359:0.281714:0.098153:0.281714:0.004206
Dear Mr Cordell:@0.098153:0.312821:0.214932:0.312821:0.214932:0.296584:0.098153:0.296584:0.012012:0.009219:0.009219:0.005468:0.004520:0.013879:0.005468:0.004520:0.012012:0.009219:0.005468:0.009219:0.009219:0.003600:0.003735
 :@0.098153:0.326941:0.102830:0.326941:0.102830:0.310704:0.098153:0.310704:0.004677
Thank you for your email.:@0.098153:0.341061:0.277852:0.341061:0.277852:0.324824:0.098153:0.324824:0.009850:0.008933:0.008943:0.008933:0.007991:0.004248:0.007991:0.008933:0.008943:0.004248:0.004248:0.008933:0.005182:0.004248:0.008001:0.008933:0.008933:0.005182:0.004248:0.008933:0.013594:0.008943:0.003314:0.003314:0.004677
 :@0.098153:0.355181:0.102830:0.355181:0.102830:0.338944:0.098153:0.338944:0.004677
My letter dated 22/12/14 requests the following documentary evidence from you:@0.098153:0.369301:0.670186:0.369301:0.670186:0.353064:0.098153:0.353064:0.013745:0.008143:0.004391:0.003466:0.009085:0.004391:0.004391:0.009085:0.005333:0.004389:0.009085:0.009085:0.004389:0.009085:0.009085:0.004389:0.009085:0.009085:0.004389:0.009085:0.009085:0.004389:0.009085:0.009085:0.004389:0.005333:0.009085:0.009085:0.009085:0.009085:0.008143:0.004389:0.008143:0.004391:0.004389:0.009085:0.009085:0.004389:0.004391:0.009085:0.003466:0.003466:0.009085:0.011878:0.003466:0.009085:0.009085:0.004391:0.009085:0.009085:0.008143:0.009085:0.013745:0.009085:0.009085:0.004389:0.009085:0.005333:0.008143:0.004391:0.009085:0.008143:0.003466:0.009085:0.009085:0.009085:0.008143:0.009085:0.004389:0.004391:0.005333:0.009085:0.013745:0.004389:0.008143:0.009085:0.009354
 :@0.098153:0.383421:0.102830:0.383421:0.102830:0.367183:0.098153:0.367183:0.004677
With regards to any losses that may have been incurred as a result of the above, I confirm as detailed in my:@0.098153:0.397541:0.867531:0.397541:0.867531:0.381303:0.098153:0.381303:0.015582:0.003449:0.004377:0.009068:0.004377:0.005316:0.009068:0.009068:0.009068:0.005316:0.009068:0.008126:0.004377:0.004379:0.009068:0.004377:0.009068:0.009068:0.008126:0.004377:0.003449:0.009068:0.008126:0.008126:0.009068:0.008126:0.004377:0.004377:0.009068:0.009068:0.004377:0.004377:0.013728:0.009068:0.008126:0.004377:0.009068:0.009068:0.008126:0.009068:0.004379:0.009068:0.009068:0.009068:0.009068:0.004377:0.003449:0.009068:0.008126:0.009068:0.005316:0.005316:0.009068:0.009068:0.004377:0.009068:0.008126:0.004377:0.009068:0.004377:0.005316:0.009068:0.008126:0.009068:0.003449:0.004377:0.004377:0.009068:0.004377:0.004377:0.004377:0.009068:0.009068:0.004377:0.009068:0.009068:0.009068:0.008126:0.009068:0.004377:0.004377:0.004377:0.004377:0.008126:0.009068:0.009068:0.004379:0.003449:0.005316:0.013728:0.004377:0.009068:0.008126:0.004377:0.009068:0.009068:0.004377:0.009068:0.003449:0.003449:0.009068:0.009068:0.004377:0.003449:0.009068:0.004379:0.013728:0.008412
previous letter, I require the following:-:@0.098153:0.411661:0.369363:0.411661:0.369363:0.395423:0.098153:0.395423:0.009017:0.005266:0.009017:0.008075:0.003398:0.009017:0.009017:0.008075:0.004327:0.003398:0.009017:0.004325:0.004327:0.009017:0.005266:0.004327:0.004325:0.004327:0.004325:0.005266:0.009017:0.009017:0.009017:0.003398:0.005266:0.009017:0.004325:0.004327:0.009017:0.009017:0.004325:0.004327:0.009017:0.003398:0.003398:0.009017:0.011810:0.003398:0.009017:0.009017:0.004325:0.005602
 :@0.098153:0.425781:0.102830:0.425781:0.102830:0.409543:0.098153:0.409543:0.004677
1. :@0.169653:0.439712:0.186486:0.439712:0.186486:0.424490:0.169653:0.424490:0.008407:0.004042:0.004385
Confirmation of the points you raised to the Financial Ombudsman when you verbally submitted your:@0.190682:0.439954:0.922631:0.439954:0.922631:0.423716:0.190682:0.423716:0.012012:0.009230:0.009219:0.004534:0.003610:0.005468:0.013879:0.009219:0.004542:0.003600:0.009219:0.009230:0.004534:0.009219:0.004542:0.004534:0.004534:0.009219:0.009230:0.004534:0.009230:0.009219:0.003600:0.009230:0.004534:0.008277:0.004534:0.008287:0.009219:0.009219:0.004542:0.005468:0.009219:0.003610:0.008277:0.009219:0.009230:0.004534:0.004534:0.009219:0.004542:0.004534:0.009219:0.009230:0.005855:0.010040:0.003516:0.009135:0.009135:0.009135:0.008193:0.003516:0.009135:0.003516:0.004440:0.012850:0.013795:0.009135:0.009135:0.009135:0.008193:0.013795:0.009135:0.009135:0.004438:0.011928:0.009135:0.009135:0.009135:0.004438:0.008193:0.009135:0.009135:0.004438:0.008193:0.009135:0.005384:0.009135:0.009135:0.003516:0.003516:0.008193:0.004438:0.008193:0.009135:0.009135:0.013795:0.003516:0.004440:0.004438:0.009135:0.009135:0.004438:0.008193:0.009135:0.009135:0.005602
complaint and the outcome you are looking to achieve.:@0.190682:0.454074:0.583815:0.454074:0.583815:0.437836:0.190682:0.437836:0.008126:0.009068:0.013728:0.009068:0.003449:0.009068:0.003449:0.009068:0.004372:0.004372:0.009068:0.009068:0.009068:0.004372:0.004371:0.009068:0.009068:0.004635:0.009102:0.009102:0.004413:0.008159:0.009102:0.013762:0.009102:0.004413:0.008159:0.009102:0.009102:0.004411:0.009102:0.005350:0.009102:0.004413:0.003482:0.009102:0.009102:0.008159:0.003482:0.009102:0.009102:0.004413:0.004413:0.009102:0.004411:0.009102:0.008159:0.009102:0.003482:0.009102:0.008159:0.009102:0.004677
2.  Full details of the losses that you have incurred as a direct result of your complaint and full documentary evidence:@0.168593:0.467980:0.922506:0.467980:0.922506:0.451956:0.168593:0.451956:0.008412:0.004206:0.004206:0.005249:0.008366:0.007423:0.003668:0.003668:0.005257:0.008176:0.007216:0.004421:0.007216:0.004423:0.004421:0.006309:0.003970:0.008176:0.005367:0.003970:0.004423:0.008176:0.007216:0.003970:0.004423:0.008176:0.006309:0.006309:0.007216:0.006309:0.003970:0.004421:0.008176:0.007216:0.004423:0.003970:0.008176:0.008176:0.008176:0.003970:0.008176:0.007216:0.008176:0.007216:0.003970:0.004423:0.008176:0.007214:0.008176:0.005367:0.005367:0.007214:0.008176:0.003970:0.007216:0.006309:0.003970:0.007216:0.003970:0.008176:0.004421:0.005367:0.007216:0.007214:0.004423:0.003970:0.005367:0.007214:0.006309:0.008176:0.004423:0.004421:0.003970:0.008176:0.005367:0.003970:0.008176:0.008176:0.008176:0.005367:0.005156:0.006999:0.007958:0.012616:0.007958:0.004206:0.006999:0.004206:0.007958:0.004206:0.003752:0.006999:0.007958:0.007958:0.003752:0.005148:0.007958:0.004206:0.004206:0.003752:0.007958:0.007958:0.006999:0.007958:0.012618:0.006997:0.007958:0.004206:0.006999:0.005148:0.007958:0.003752:0.006999:0.007958:0.004206:0.007958:0.006999:0.007958:0.006999:0.007470
supporting this.:@0.190665:0.482849:0.286405:0.482849:0.286405:0.466826:0.190665:0.466826:0.005956:0.007823:0.007815:0.007823:0.007823:0.005005:0.004065:0.004065:0.007815:0.007823:0.003617:0.004063:0.007823:0.004065:0.005956:0.004206
3.  Confirmation of dates of any convictions or costs imposed directly as a result of your  complaint, including full:@0.168593:0.497718:0.922520:0.497718:0.922520:0.481695:0.168593:0.481695:0.008412:0.004206:0.004206:0.005249:0.010498:0.007698:0.007700:0.004891:0.003954:0.004891:0.012365:0.006746:0.003954:0.003954:0.007698:0.007700:0.006275:0.008479:0.005670:0.004273:0.008479:0.007524:0.004731:0.007524:0.006612:0.004273:0.008479:0.005670:0.004273:0.007522:0.008479:0.008479:0.004273:0.007524:0.008479:0.008479:0.008479:0.004731:0.007524:0.004731:0.004731:0.008479:0.008479:0.006612:0.004273:0.008479:0.005670:0.004273:0.007524:0.008479:0.006612:0.004731:0.006612:0.004273:0.004731:0.013143:0.008479:0.008479:0.006612:0.007522:0.008479:0.004273:0.008479:0.004731:0.005670:0.007524:0.007524:0.004731:0.004731:0.008479:0.004273:0.007524:0.006612:0.004273:0.007524:0.004273:0.005670:0.007524:0.006612:0.008479:0.004731:0.004729:0.004273:0.008479:0.005670:0.004273:0.008479:0.008479:0.008479:0.005670:0.004206:0.003306:0.006862:0.007823:0.012481:0.007823:0.004070:0.006861:0.004070:0.007823:0.004070:0.003617:0.003617:0.004070:0.007823:0.006862:0.004068:0.007823:0.007823:0.004070:0.007823:0.007823:0.003617:0.005013:0.007823:0.004068:0.004677
documentary evidence supporting this.:@0.190649:0.512588:0.432414:0.512588:0.432414:0.496564:0.190649:0.496564:0.007890:0.007890:0.006935:0.007890:0.012554:0.006935:0.007890:0.004142:0.006933:0.005081:0.007890:0.003684:0.006935:0.007890:0.004142:0.007890:0.006935:0.007890:0.006935:0.006935:0.003684:0.006023:0.007890:0.007890:0.007890:0.007890:0.005081:0.004142:0.004142:0.007890:0.007890:0.003684:0.004140:0.007890:0.004142:0.006023:0.004206
 :@0.199060:0.527457:0.203266:0.527457:0.203266:0.511434:0.199060:0.511434:0.004206
Once I receive all of the above I will be happy to consider this further.:@0.098119:0.542541:0.587906:0.542541:0.587906:0.526303:0.098119:0.526303:0.012740:0.009017:0.008075:0.009017:0.004329:0.004327:0.004329:0.005266:0.009017:0.008075:0.009017:0.003398:0.008075:0.009017:0.004329:0.009017:0.003398:0.003398:0.004329:0.009017:0.004329:0.004329:0.004327:0.009017:0.009017:0.004329:0.009017:0.009017:0.009017:0.008075:0.009017:0.004329:0.004329:0.004327:0.011810:0.003398:0.003398:0.003398:0.004329:0.009017:0.009017:0.004327:0.009017:0.009017:0.009017:0.009017:0.008075:0.004329:0.004327:0.009017:0.004329:0.008075:0.009017:0.009017:0.008075:0.003398:0.009017:0.009017:0.005266:0.004327:0.004329:0.009017:0.003398:0.008075:0.004329:0.004327:0.009017:0.005266:0.004327:0.009017:0.009017:0.005266:0.004677
 :@0.098119:0.556660:0.102796:0.556660:0.102796:0.540423:0.098119:0.540423:0.004677
With regards to your subject  access request. My letter of the 9/12/14 advised the following:-:@0.098119:0.570780:0.758560:0.570780:0.758560:0.554543:0.098119:0.554543:0.015611:0.003482:0.004406:0.009102:0.004406:0.005350:0.009102:0.009102:0.009102:0.005350:0.009102:0.008159:0.004406:0.004406:0.009102:0.004406:0.008159:0.009102:0.009102:0.005350:0.004406:0.008159:0.009102:0.009102:0.003482:0.009102:0.008159:0.004406:0.004406:0.004406:0.009102:0.008159:0.008159:0.009102:0.008159:0.008159:0.004406:0.005350:0.009102:0.009102:0.009102:0.009102:0.008159:0.004406:0.004406:0.004404:0.013762:0.008159:0.004406:0.003482:0.009102:0.004406:0.004406:0.009102:0.005350:0.004406:0.009102:0.004406:0.004406:0.004406:0.009102:0.009102:0.004406:0.009102:0.004404:0.009102:0.009102:0.004406:0.009102:0.009102:0.004406:0.009102:0.009102:0.008159:0.003482:0.008159:0.009102:0.009102:0.004406:0.004406:0.009102:0.009102:0.004406:0.004406:0.009102:0.003482:0.003482:0.009102:0.011894:0.003482:0.009102:0.009102:0.004406:0.005602
 :@0.098119:0.584900:0.102796:0.584900:0.102796:0.568663:0.098119:0.568663:0.004677
Following our initial investigations we note that you submitted a subject access request to your Broker.  Should you:@0.098119:0.599020:0.922313:0.599020:0.922313:0.582783:0.098119:0.582783:0.010012:0.009102:0.003482:0.003482:0.009102:0.011894:0.003482:0.009102:0.009102:0.004410:0.009102:0.009102:0.005350:0.004410:0.003482:0.009102:0.003482:0.004410:0.003482:0.009102:0.003482:0.004410:0.003482:0.009102:0.008159:0.009102:0.008159:0.004410:0.003482:0.009102:0.009102:0.004410:0.003482:0.009102:0.009102:0.008159:0.004410:0.011894:0.009102:0.004410:0.009102:0.009102:0.004410:0.009102:0.004410:0.004410:0.009102:0.009102:0.004410:0.004410:0.008159:0.009102:0.009102:0.004410:0.008159:0.009102:0.009102:0.013762:0.003482:0.004410:0.004410:0.009102:0.009102:0.004410:0.009102:0.004410:0.008159:0.009102:0.009102:0.003482:0.009102:0.008159:0.004411:0.004408:0.009102:0.008159:0.008159:0.009102:0.008159:0.008159:0.004410:0.005350:0.009102:0.009102:0.009102:0.009102:0.008159:0.004410:0.004410:0.004410:0.009102:0.004410:0.008159:0.009102:0.009102:0.005350:0.004410:0.010954:0.005350:0.009102:0.008159:0.009102:0.005350:0.004410:0.004410:0.004410:0.010954:0.009102:0.009102:0.009102:0.003482:0.009102:0.004410:0.008159:0.009102:0.009354
wish to proceed with this, please can you formally request this in writing to our Data Protection Officer at the:@0.098119:0.613140:0.922883:0.613140:0.922883:0.596903:0.098119:0.596903:0.012365:0.003954:0.008630:0.009573:0.004872:0.004874:0.009573:0.004874:0.009573:0.005821:0.009573:0.008630:0.009573:0.009573:0.009573:0.004874:0.012365:0.003954:0.004874:0.009573:0.004874:0.004874:0.009573:0.003954:0.008630:0.004872:0.004874:0.009573:0.003954:0.009573:0.009573:0.008630:0.009573:0.004874:0.008630:0.009573:0.009573:0.004872:0.008630:0.009573:0.009573:0.004874:0.004874:0.009573:0.005821:0.014233:0.009573:0.003954:0.003954:0.008630:0.004874:0.005821:0.009573:0.009573:0.009573:0.009573:0.008630:0.004874:0.004872:0.004874:0.009573:0.003954:0.008630:0.004872:0.003954:0.009573:0.004872:0.012365:0.005821:0.003954:0.004874:0.003954:0.009573:0.009573:0.004872:0.004874:0.009573:0.004872:0.009573:0.009573:0.005821:0.004872:0.012365:0.009573:0.004872:0.009573:0.004874:0.011417:0.005821:0.009573:0.004872:0.009573:0.008630:0.004874:0.003954:0.009573:0.009573:0.004872:0.013286:0.004872:0.004874:0.003954:0.008630:0.009573:0.005821:0.004872:0.009573:0.004872:0.004874:0.004872:0.009573:0.009354
address detailed at the foot of the letter including a cheque payable to KGM Insurance for the sum of £10.00.:@0.098119:0.627260:0.922688:0.627260:0.922688:0.611023:0.098119:0.611023:0.009505:0.009505:0.009505:0.005754:0.009505:0.008563:0.008563:0.004808:0.009505:0.009505:0.004808:0.009505:0.003886:0.003886:0.009505:0.009505:0.004808:0.009505:0.004808:0.004808:0.004808:0.009505:0.009505:0.004808:0.004808:0.009505:0.009505:0.004808:0.004810:0.009505:0.004808:0.004808:0.004810:0.009505:0.009505:0.004808:0.003886:0.009505:0.004808:0.004810:0.009505:0.005754:0.004808:0.003886:0.009505:0.008563:0.003886:0.009505:0.009505:0.003886:0.009505:0.009505:0.004810:0.009505:0.004808:0.008563:0.009505:0.009505:0.009505:0.009505:0.009505:0.004808:0.009505:0.009505:0.008563:0.009505:0.009505:0.003886:0.009505:0.004808:0.004808:0.009505:0.004810:0.011353:0.013220:0.014166:0.004808:0.004808:0.009505:0.008563:0.009505:0.005754:0.009505:0.009505:0.008563:0.009505:0.004810:0.004808:0.009505:0.005754:0.004810:0.004808:0.009505:0.009505:0.004808:0.008563:0.009505:0.014166:0.004808:0.009505:0.004810:0.004808:0.009505:0.009505:0.009505:0.004808:0.009505:0.009505:0.004677
Alternatively, you may wish to wait until our full investigations have been finalised.:@0.098119:0.641380:0.677063:0.641380:0.677063:0.625143:0.098119:0.625143:0.010875:0.003398:0.004330:0.009017:0.005266:0.009017:0.009017:0.004330:0.003398:0.008075:0.009017:0.003398:0.008075:0.004332:0.004330:0.008075:0.009017:0.009017:0.004330:0.013678:0.009017:0.008075:0.004332:0.011810:0.003398:0.008075:0.009017:0.004330:0.004330:0.009017:0.004332:0.011810:0.009017:0.003398:0.004330:0.004330:0.009017:0.009017:0.004332:0.003398:0.003398:0.004330:0.009017:0.009017:0.005266:0.004330:0.004330:0.009017:0.003398:0.003398:0.004330:0.003398:0.009017:0.008075:0.009017:0.008075:0.004330:0.003398:0.009017:0.009017:0.004330:0.003398:0.009017:0.009017:0.008075:0.004330:0.009017:0.009017:0.008075:0.009017:0.004330:0.009017:0.009017:0.009017:0.009017:0.004330:0.004330:0.003398:0.009017:0.009017:0.003398:0.003398:0.008075:0.009017:0.009017:0.004677
 :@0.098119:0.655500:0.102796:0.655500:0.102796:0.639263:0.098119:0.639263:0.004677
Can you please confirm how you wish to proceed with that request.:@0.098119:0.669620:0.578800:0.669620:0.578800:0.653383:0.098119:0.653383:0.011861:0.009068:0.009068:0.004372:0.008126:0.009068:0.009068:0.004371:0.009068:0.003449:0.009068:0.009068:0.008126:0.009068:0.004371:0.008126:0.009068:0.009068:0.004371:0.003449:0.005316:0.013728:0.004371:0.009068:0.009068:0.011861:0.004371:0.008126:0.009068:0.009068:0.004371:0.011861:0.003449:0.008126:0.009068:0.004371:0.004372:0.009068:0.004371:0.009068:0.005316:0.009068:0.008126:0.009068:0.009068:0.009068:0.004371:0.011861:0.003449:0.004371:0.009068:0.004371:0.004371:0.009068:0.009068:0.004371:0.004371:0.005316:0.009068:0.009068:0.009068:0.009068:0.008126:0.004371:0.004677
 :@0.098119:0.683740:0.102796:0.683740:0.102796:0.667503:0.098119:0.667503:0.004677
Should you not be in receipt of any of the letters I refer to above, please advise me and I will ensure copies are:@0.098119:0.697860:0.922365:0.697860:0.922365:0.681623:0.098119:0.681623:0.011223:0.009371:0.009371:0.009371:0.003752:0.009371:0.004677:0.008429:0.009371:0.009371:0.004677:0.009371:0.009371:0.004677:0.004679:0.009371:0.009371:0.004677:0.003752:0.009371:0.004679:0.005619:0.009371:0.008429:0.009371:0.003752:0.009371:0.004679:0.004677:0.009371:0.004679:0.004679:0.009371:0.009371:0.008429:0.004679:0.009371:0.004679:0.004679:0.004677:0.009371:0.009371:0.004679:0.003752:0.009371:0.004679:0.004679:0.009371:0.005619:0.008429:0.004677:0.004679:0.004679:0.005619:0.009371:0.004679:0.009371:0.005619:0.004679:0.004679:0.009371:0.004677:0.009371:0.009371:0.009371:0.008429:0.009371:0.004679:0.004677:0.009371:0.003752:0.009371:0.009371:0.008429:0.009371:0.004679:0.009371:0.009371:0.008429:0.003752:0.008429:0.009371:0.004679:0.014031:0.009371:0.004679:0.009371:0.009371:0.009371:0.004679:0.004679:0.004677:0.012163:0.003752:0.003752:0.003752:0.004677:0.009371:0.009371:0.008429:0.009371:0.005619:0.009371:0.004677:0.008429:0.009371:0.009371:0.003752:0.009371:0.008429:0.004679:0.009371:0.005619:0.009354
sent to you immediately.:@0.098119:0.711980:0.271659:0.711980:0.271659:0.695743:0.098119:0.695743:0.008075:0.009017:0.009017:0.004322:0.004322:0.004320:0.009017:0.004322:0.008075:0.009017:0.009017:0.004322:0.003398:0.013678:0.013678:0.009017:0.009017:0.003398:0.009017:0.004322:0.009017:0.003398:0.008075:0.004677
 :@0.098119:0.726100:0.102796:0.726100:0.102796:0.709863:0.098119:0.709863:0.004677
I await your reply:@0.098119:0.740220:0.218021:0.740220:0.218021:0.723983:0.098119:0.723983:0.004236:0.004236:0.008933:0.011726:0.008933:0.003314:0.004236:0.004236:0.007991:0.008933:0.008933:0.005182:0.004236:0.005182:0.008933:0.008933:0.003314:0.008412
 :@0.098153:0.753310:0.101717:0.753310:0.101717:0.738388:0.098153:0.738388:0.003564
 :@0.098153:0.766692:0.101717:0.766692:0.101717:0.751771:0.098153:0.751771:0.003564
Andrew Austin:@0.098153:0.779486:0.194874:0.779486:0.194874:0.765645:0.098153:0.765645:0.009896:0.008370:0.008371:0.005345:0.007627:0.010652:0.003818:0.009896:0.008370:0.007627:0.004579:0.003818:0.008352
Deputy Underwriting Operations Manager | KGM Motor Insurance:@0.098153:0.790890:0.492546:0.790890:0.492546:0.777698:0.098153:0.777698:0.009828:0.007559:0.007559:0.007559:0.003744:0.006793:0.003743:0.009828:0.007559:0.007559:0.007559:0.004511:0.009828:0.004511:0.002994:0.003744:0.002994:0.007559:0.007559:0.003743:0.010578:0.007559:0.007559:0.004511:0.007559:0.003744:0.002994:0.007559:0.007559:0.006793:0.003744:0.011345:0.007559:0.007559:0.007559:0.007559:0.007559:0.004511:0.003743:0.003498:0.003744:0.009060:0.010578:0.011345:0.003744:0.011345:0.007559:0.003744:0.007559:0.004511:0.003743:0.003744:0.007559:0.006793:0.007559:0.004511:0.007559:0.007559:0.006793:0.007600
Member of the UK Specialty Division of Canopius Group:@0.098153:0.802788:0.436820:0.802788:0.436820:0.789595:0.098153:0.789595:0.011359:0.007573:0.011359:0.007573:0.007573:0.004524:0.003756:0.007573:0.003756:0.003756:0.003756:0.007573:0.007573:0.003756:0.009842:0.009074:0.003756:0.009074:0.007573:0.007573:0.006807:0.003007:0.007573:0.003007:0.003756:0.006807:0.003756:0.009842:0.003007:0.006807:0.003007:0.006807:0.003007:0.007573:0.007573:0.003756:0.007573:0.003758:0.003756:0.009842:0.007573:0.007573:0.007573:0.007573:0.003007:0.007573:0.006807:0.003756:0.010591:0.004524:0.007573:0.007573:0.007600
KGM House | 14 Eastwood Close | London | E18 1RZ:@0.098153:0.814686:0.421896:0.814686:0.421896:0.801493:0.098153:0.801493:0.009080:0.010598:0.011359:0.003763:0.009842:0.007573:0.007573:0.006807:0.007573:0.003763:0.003517:0.003763:0.007573:0.007573:0.003763:0.009080:0.007573:0.006807:0.003762:0.009842:0.007573:0.007573:0.007573:0.003763:0.009842:0.003007:0.007573:0.006807:0.007573:0.003763:0.003517:0.003763:0.007573:0.007573:0.007573:0.007573:0.007573:0.007573:0.003763:0.003517:0.003763:0.009080:0.007573:0.007573:0.003763:0.007573:0.009842:0.008352
 :@0.098153:0.827656:0.101717:0.827656:0.101717:0.812735:0.098153:0.812735:0.003564
From::@0.098153:0.844583:0.136002:0.844583:0.136002:0.830240:0.098153:0.830240:0.007327:0.005317:0.007819:0.012425:0.004962
 Lorraine Cordell [:@0.136002:0.844583:0.245388:0.844583:0.245388:0.830539:0.136002:0.830539:0.004306:0.006834:0.007450:0.004959:0.004961:0.007204:0.003158:0.007655:0.007230:0.004306:0.008243:0.007450:0.004961:0.007586:0.007230:0.003158:0.003158:0.004306:0.005235
mailto:lorraine32@blueyonder.co.uk:@0.245355:0.844583:0.460901:0.844583:0.460901:0.830539:0.245355:0.830539:0.011401:0.007096:0.003048:0.003050:0.004497:0.007342:0.004757:0.003050:0.007342:0.004853:0.004853:0.007096:0.003050:0.007547:0.007122:0.007381:0.007383:0.012357:0.007478:0.003048:0.007547:0.007122:0.006739:0.007342:0.007545:0.007478:0.007122:0.004853:0.004061:0.006233:0.007342:0.004061:0.007547:0.006807
] :@0.460911:0.844583:0.470387:0.844583:0.470387:0.830539:0.460911:0.830539:0.005198:0.004278
Sent::@0.098159:0.856480:0.134958:0.856480:0.134958:0.842137:0.098159:0.842137:0.008817:0.008270:0.008912:0.005838:0.004962
 21 January 2015 11:31:@0.134957:0.856480:0.276887:0.856480:0.276887:0.842437:0.134957:0.842437:0.004196:0.007381:0.007381:0.004196:0.005618:0.007094:0.007545:0.007545:0.007094:0.004854:0.006742:0.004196:0.007381:0.007381:0.007381:0.007381:0.004196:0.007381:0.007381:0.004757:0.007381:0.007463
To::@0.098159:0.868378:0.119183:0.868378:0.119183:0.854035:0.098159:0.854035:0.007996:0.008065:0.004962
 Austin, Andrew:@0.119183:0.868378:0.214854:0.868378:0.214854:0.854335:0.119183:0.854335:0.004281:0.008204:0.007630:0.006110:0.004579:0.003133:0.007630:0.004144:0.004281:0.008204:0.007631:0.007562:0.004935:0.007204:0.010143
Cc::@0.098159:0.880276:0.119189:0.880276:0.119189:0.865933:0.098159:0.865933:0.008990:0.007078:0.004962
 :@0.119183:0.880276:0.123461:0.880276:0.123461:0.866232:0.119183:0.866232:0.004278
complaints@lloyds.com:@0.123393:0.880276:0.263317:0.880276:0.263317:0.866232:0.123393:0.866232:0.006282:0.007395:0.011455:0.007532:0.003103:0.007149:0.003103:0.007600:0.004548:0.006077:0.012408:0.003103:0.003103:0.007395:0.006788:0.007532:0.006077:0.004114:0.006284:0.007395:0.011482
Subject::@0.098153:0.892165:0.154930:0.892165:0.154930:0.877822:0.098153:0.877822:0.008625:0.008729:0.008605:0.004935:0.008085:0.007185:0.005652:0.004962
 RE: MT3574694:@0.154934:0.892165:0.254898:0.892165:0.254898:0.878121:0.154934:0.878121:0.004251:0.008461:0.007649:0.004812:0.004251:0.010512:0.007955:0.007429:0.007436:0.007436:0.007436:0.007436:0.007436:0.007463
 :@0.098153:0.905149:0.102359:0.905149:0.102359:0.889126:0.098153:0.889126:0.004206