349:@0.485734:0.955111:0.528551:0.955111:0.528551:0.936738:0.485734:0.936738:0.014474:0.014111:0.014232
Simon Cordell:@0.098153:0.167459:0.189581:0.167459:0.189581:0.152538:0.098153:0.152538:0.007429:0.003801:0.012780:0.008501:0.008470:0.003754:0.008596:0.008501:0.005683:0.008470:0.008033:0.003801:0.003612
_____ :@0.098153:0.220988:0.138072:0.220988:0.138072:0.206067:0.098153:0.206067:0.007271:0.007271:0.007271:0.007271:0.007271:0.003564
From: Austin, Andrew [mailto:Andrew.Austin@canopius.com] :@0.098153:0.247753:0.503948:0.247753:0.503948:0.232832:0.098153:0.232832:0.007350:0.005602:0.008422:0.012698:0.004325:0.003675:0.009230:0.008391:0.006277:0.005381:0.003722:0.008391:0.004041:0.003675:0.009230:0.008391:0.008391:0.005602:0.007951:0.011373:0.003675:0.004938:0.012700:0.007665:0.003722:0.003722:0.005380:0.008422:0.004325:0.009228:0.008391:0.008391:0.005601:0.007952:0.011373:0.004085:0.009230:0.008391:0.006277:0.005381:0.003722:0.008391:0.014211:0.006768:0.007665:0.008391:0.008422:0.008391:0.003722:0.008391:0.006277:0.004085:0.006769:0.008422:0.012698:0.004940:0.003564
Sent: 21 January 2015 11:54:@0.098153:0.261135:0.271638:0.261135:0.271638:0.246214:0.098153:0.246214:0.006971:0.007572:0.008012:0.005001:0.003945:0.003296:0.007714:0.007714:0.003296:0.004749:0.007287:0.008012:0.008012:0.007287:0.005222:0.006862:0.003296:0.007714:0.007714:0.007714:0.007714:0.003296:0.007714:0.007714:0.003945:0.007714:0.007996
To: 'Lorraine Cordell':@0.098153:0.274518:0.231669:0.274518:0.231669:0.259597:0.098153:0.259597:0.007697:0.008337:0.004235:0.003590:0.003494:0.006650:0.008328:0.005520:0.005512:0.007580:0.003628:0.008306:0.007862:0.003590:0.008422:0.008337:0.005512:0.008306:0.007862:0.003637:0.003628:0.003486
Subject: RE: MT3574694:@0.098153:0.287900:0.248534:0.287900:0.248534:0.272979:0.098153:0.272979:0.006955:0.008006:0.007996:0.003495:0.007563:0.006388:0.004992:0.003943:0.003280:0.008280:0.007413:0.003943:0.003280:0.013201:0.007397:0.007713:0.007705:0.007713:0.007705:0.007713:0.007705:0.007996
Dear Mr Cordell:@0.098153:0.341429:0.200150:0.341429:0.200150:0.326508:0.098153:0.326508:0.009684:0.007823:0.007539:0.005473:0.003549:0.013454:0.005473:0.003549:0.008391:0.008296:0.005473:0.008265:0.007823:0.003596:0.003612
Thank you for your email.:@0.098153:0.394959:0.263224:0.394959:0.263224:0.380037:0.098153:0.380037:0.007728:0.008328:0.007602:0.008328:0.007208:0.003612:0.007176:0.008359:0.008328:0.003612:0.004858:0.008359:0.005536:0.003612:0.007176:0.008359:0.008328:0.005536:0.003612:0.007886:0.012635:0.007602:0.003659:0.003659:0.003975
My letter dated 22/12/14 requests the following documentary evidence from:@0.098153:0.448488:0.596359:0.448488:0.596359:0.433567:0.098153:0.433567:0.013509:0.007168:0.003606:0.003643:0.007878:0.005307:0.005307:0.007878:0.005536:0.003596:0.008312:0.007586:0.005307:0.007886:0.008312:0.003596:0.008020:0.008020:0.006120:0.008020:0.008028:0.006120:0.008020:0.008020:0.003596:0.005536:0.007878:0.008312:0.008312:0.007878:0.006198:0.005315:0.006198:0.003596:0.005307:0.008312:0.007878:0.003606:0.004842:0.008343:0.003643:0.003643:0.008343:0.011309:0.003643:0.008312:0.007452:0.003596:0.008312:0.008353:0.006695:0.008312:0.012626:0.007878:0.008312:0.005307:0.007596:0.005528:0.007168:0.003596:0.007878:0.007161:0.003643:0.008312:0.007878:0.008312:0.006695:0.007878:0.003606:0.004842:0.005528:0.008343:0.012602
you:@0.098153:0.461870:0.122341:0.461870:0.122341:0.446949:0.098153:0.446949:0.007365:0.008542:0.008280
With regards to any losses that may have been incurred as a result of the:@0.098153:0.515400:0.567165:0.515400:0.567165:0.500478:0.098153:0.500478:0.014053:0.003637:0.005291:0.008306:0.003590:0.005520:0.007870:0.007437:0.007580:0.005520:0.008306:0.006192:0.003590:0.005291:0.008337:0.003590:0.007580:0.008296:0.007161:0.003590:0.003637:0.008328:0.006192:0.006192:0.007870:0.006192:0.003590:0.005291:0.008306:0.007580:0.005299:0.003590:0.012610:0.007580:0.007161:0.003590:0.008296:0.007580:0.007145:0.007870:0.003590:0.008296:0.007870:0.007870:0.008306:0.003580:0.003637:0.008306:0.006687:0.008306:0.005512:0.005520:0.007870:0.008306:0.003590:0.007571:0.006192:0.003590:0.007580:0.003590:0.005512:0.007870:0.006192:0.008306:0.003637:0.005291:0.003590:0.008337:0.004836:0.003580:0.005299:0.008306:0.007855
above, I confirm as detailed in my previous letter, I require the:@0.098153:0.528782:0.505173:0.528782:0.505173:0.513860:0.098153:0.513860:0.007662:0.008388:0.008419:0.007224:0.007949:0.004038:0.003672:0.004069:0.003672:0.006766:0.008419:0.008388:0.004918:0.003719:0.005599:0.012696:0.003672:0.007662:0.006274:0.003672:0.008386:0.007949:0.005378:0.007662:0.003719:0.003719:0.007949:0.008388:0.003672:0.003719:0.008388:0.003672:0.012696:0.007239:0.003672:0.008388:0.005599:0.007949:0.007224:0.003719:0.008419:0.008388:0.006274:0.003672:0.003719:0.007949:0.005378:0.005378:0.007949:0.005599:0.004038:0.003672:0.004069:0.003672:0.005599:0.007949:0.008388:0.008388:0.003719:0.005599:0.007949:0.003672:0.005378:0.008388:0.007855
following:‐:@0.098153:0.542164:0.169620:0.542164:0.169620:0.527243:0.098153:0.527243:0.005126:0.008627:0.003937:0.003927:0.008637:0.011585:0.003927:0.008605:0.007736:0.004535:0.004826
1. Confirmation of the points you raised to the Financial Ombudsman:@0.098153:0.595693:0.545103:0.595693:0.545103:0.580772:0.098153:0.580772:0.008044:0.004033:0.003623:0.008465:0.008369:0.008339:0.004869:0.003670:0.005552:0.012649:0.007613:0.005331:0.003670:0.008370:0.008339:0.003623:0.008370:0.004867:0.003623:0.005331:0.008339:0.007902:0.003621:0.008339:0.008370:0.003670:0.008339:0.005331:0.006225:0.003621:0.007192:0.008370:0.008339:0.003623:0.005552:0.007613:0.003669:0.006225:0.007902:0.008339:0.003623:0.005331:0.008369:0.003623:0.005331:0.008339:0.007902:0.003623:0.007296:0.003670:0.008339:0.007613:0.008339:0.006719:0.003670:0.007613:0.003670:0.003621:0.010499:0.012649:0.008339:0.008339:0.008339:0.006225:0.012649:0.007613:0.008280
when you verbally submitted your complaint and the outcome you are looking:@0.098153:0.609076:0.606112:0.609076:0.606112:0.594154:0.098153:0.594154:0.011338:0.008359:0.007916:0.008359:0.003643:0.007206:0.008391:0.008359:0.003643:0.007190:0.007916:0.005566:0.008359:0.007634:0.003691:0.003691:0.007206:0.003643:0.006246:0.008359:0.008359:0.012663:0.003691:0.005345:0.005345:0.007916:0.008359:0.003643:0.007206:0.008391:0.008359:0.005566:0.003643:0.006733:0.008391:0.012663:0.008359:0.003691:0.007634:0.003691:0.008359:0.005345:0.003643:0.007634:0.008359:0.008359:0.003643:0.005345:0.008359:0.007916:0.003643:0.008391:0.008359:0.005345:0.006733:0.008391:0.012663:0.007916:0.003643:0.007206:0.008391:0.008359:0.003643:0.007634:0.005566:0.007916:0.003643:0.003691:0.008391:0.008391:0.007238:0.003691:0.008359:0.007429
to achieve.:@0.098153:0.622458:0.169616:0.622458:0.169616:0.607537:0.098153:0.607537:0.005416:0.008454:0.003706:0.007697:0.006804:0.008422:0.003754:0.007987:0.007262:0.007987:0.003975
2. Full details of the losses that you have incurred as a direct result:@0.098153:0.649223:0.528325:0.649223:0.528325:0.634301:0.098153:0.634301:0.008044:0.004033:0.003621:0.007298:0.008337:0.003669:0.003670:0.003621:0.008339:0.007902:0.005331:0.007613:0.003669:0.003670:0.006224:0.003623:0.008369:0.004867:0.003623:0.005331:0.008337:0.007902:0.003621:0.003670:0.008369:0.006224:0.006225:0.007902:0.006225:0.003621:0.005331:0.008339:0.007612:0.005331:0.003621:0.007192:0.008370:0.008337:0.003623:0.008337:0.007612:0.007176:0.007902:0.003621:0.003670:0.008337:0.006719:0.008337:0.005552:0.005552:0.007902:0.008339:0.003621:0.007613:0.006224:0.003621:0.007613:0.003621:0.008339:0.003669:0.005552:0.007902:0.006719:0.005331:0.003621:0.005552:0.007902:0.006224:0.008339:0.003669:0.005284
of your complaint and full documentary evidence supporting this.:@0.098153:0.662605:0.522882:0.662605:0.522882:0.647684:0.098153:0.647684:0.008400:0.004889:0.003653:0.007216:0.008400:0.008369:0.005575:0.003653:0.006743:0.008400:0.012681:0.008359:0.003700:0.007643:0.003691:0.008369:0.005363:0.003643:0.007643:0.008359:0.008369:0.003653:0.004889:0.008369:0.003700:0.003691:0.003653:0.008359:0.008400:0.006750:0.008359:0.012681:0.007925:0.008369:0.005363:0.007634:0.005583:0.007224:0.003643:0.007933:0.007208:0.003691:0.008369:0.007925:0.008369:0.006750:0.007925:0.003653:0.006255:0.008359:0.008369:0.008359:0.008400:0.005583:0.005355:0.003700:0.008369:0.007500:0.003653:0.005355:0.008369:0.003700:0.006246:0.003975
3. Confirmation of dates of any convictions or costs imposed directly:@0.098153:0.689370:0.539525:0.689370:0.539525:0.674448:0.098153:0.674448:0.008033:0.004022:0.003612:0.008454:0.008359:0.008328:0.004858:0.003659:0.005541:0.012638:0.007602:0.005320:0.003659:0.008359:0.008328:0.003612:0.008359:0.004858:0.003612:0.008328:0.007602:0.005320:0.007892:0.006214:0.003612:0.008359:0.004858:0.003612:0.007602:0.008328:0.007181:0.003612:0.006708:0.008359:0.008328:0.007165:0.003659:0.006709:0.005320:0.003659:0.008359:0.008328:0.006214:0.003612:0.008359:0.005542:0.003612:0.006708:0.008359:0.006214:0.005320:0.006214:0.003612:0.003659:0.012638:0.008328:0.008359:0.006214:0.007891:0.008328:0.003612:0.008328:0.003659:0.005542:0.007891:0.006709:0.005320:0.003659:0.007145
as a result of your complaint, including full documentary evidence:@0.098153:0.702752:0.526188:0.702752:0.526188:0.687831:0.098153:0.687831:0.007649:0.006261:0.003659:0.007649:0.003659:0.005582:0.007932:0.006261:0.008375:0.003706:0.005361:0.003659:0.008407:0.004905:0.003659:0.007222:0.008407:0.008375:0.005582:0.003659:0.006749:0.008407:0.012679:0.008375:0.003706:0.007649:0.003706:0.008375:0.005361:0.004020:0.003659:0.003706:0.008375:0.006749:0.003706:0.008375:0.008375:0.003706:0.008375:0.007506:0.003659:0.004905:0.008375:0.003706:0.003706:0.003659:0.008375:0.008407:0.006749:0.008375:0.012679:0.007932:0.008375:0.005363:0.007649:0.005582:0.007222:0.003659:0.007932:0.007206:0.003706:0.008375:0.007932:0.008375:0.006747:0.007855
supporting this.:@0.098153:0.716134:0.200081:0.716134:0.200081:0.701213:0.098153:0.701213:0.006277:0.008391:0.008391:0.008391:0.008422:0.005605:0.005385:0.003722:0.008391:0.007530:0.003675:0.005385:0.008391:0.003722:0.006277:0.003975
Once I receive all of the above I will be happy to consider this further.:@0.098153:0.769663:0.549320:0.769663:0.549320:0.754742:0.098153:0.754742:0.010533:0.008372:0.006750:0.007933:0.003656:0.004053:0.003654:0.005583:0.007933:0.006750:0.007933:0.003703:0.007208:0.007933:0.003656:0.007645:0.003703:0.003703:0.003656:0.008403:0.004900:0.003656:0.005363:0.008370:0.007933:0.003656:0.007646:0.008370:0.008403:0.007208:0.007933:0.003656:0.004053:0.003656:0.011356:0.003703:0.003703:0.003702:0.003656:0.008372:0.007933:0.003654:0.008372:0.007646:0.008372:0.008370:0.007224:0.003656:0.005363:0.008402:0.003656:0.006750:0.008403:0.008370:0.006258:0.003703:0.008372:0.007933:0.005583:0.003656:0.005363:0.008372:0.003702:0.006258:0.003656:0.004902:0.008370:0.005583:0.005363:0.008372:0.007933:0.005583:0.003975
With regards to your subject access request. My letter of the 9/12/14:@0.098153:0.823193:0.540584:0.823193:0.540584:0.808272:0.098153:0.808272:0.013996:0.003580:0.005243:0.008249:0.003533:0.005465:0.007814:0.007388:0.007523:0.005463:0.008249:0.006135:0.003533:0.005243:0.008280:0.003533:0.007104:0.008280:0.008249:0.005463:0.003533:0.006135:0.008249:0.008249:0.003738:0.007815:0.006631:0.005244:0.003533:0.007523:0.006631:0.006631:0.007815:0.006135:0.006135:0.003533:0.005465:0.007814:0.008249:0.008249:0.007814:0.006135:0.005243:0.003943:0.003533:0.013444:0.007105:0.003533:0.003580:0.007814:0.005243:0.005244:0.007814:0.005463:0.003533:0.008280:0.004779:0.003533:0.005244:0.008249:0.007814:0.003533:0.007955:0.006057:0.007957:0.007955:0.006057:0.007955:0.007996
advised the following:‐:@0.098153:0.836575:0.248551:0.836575:0.248551:0.821654:0.098153:0.821654:0.007771:0.008495:0.007334:0.003826:0.006383:0.008059:0.008496:0.003779:0.005489:0.008496:0.008059:0.003781:0.005025:0.008528:0.003826:0.003828:0.008526:0.011482:0.003826:0.008496:0.007634:0.004432:0.004826
Following our initial investigations we note that you submitted a subject:@0.098153:0.890108:0.567936:0.890108:0.567936:0.875186:0.098153:0.875186:0.007350:0.008422:0.003722:0.003722:0.008422:0.011376:0.003722:0.008391:0.007530:0.003675:0.008422:0.008391:0.005605:0.003675:0.003722:0.008391:0.003722:0.005383:0.003722:0.007665:0.003722:0.003675:0.003722:0.008391:0.007228:0.007954:0.006277:0.005383:0.003722:0.007530:0.007665:0.005383:0.003722:0.008422:0.008391:0.006277:0.003675:0.011376:0.007954:0.003675:0.008391:0.008422:0.005383:0.007954:0.003675:0.005383:0.008391:0.007665:0.005383:0.003675:0.007244:0.008422:0.008391:0.003675:0.006277:0.008391:0.008391:0.012701:0.003722:0.005383:0.005383:0.007954:0.008391:0.003675:0.007665:0.003675:0.006277:0.008391:0.008391:0.003880:0.007954:0.006771:0.005284
access request to your Broker. Should you wish to proceed with this, please:@0.098153:0.903490:0.585828:0.903490:0.585828:0.888569:0.098153:0.888569:0.007618:0.006724:0.006724:0.007905:0.006230:0.006230:0.003628:0.005556:0.007907:0.008343:0.008343:0.007907:0.006230:0.005334:0.003628:0.005336:0.008375:0.003628:0.007197:0.008375:0.008343:0.005555:0.003628:0.008632:0.005556:0.008375:0.007228:0.007907:0.005556:0.004038:0.003628:0.007302:0.008343:0.008375:0.008343:0.003675:0.008343:0.003628:0.007195:0.008375:0.008343:0.003628:0.011329:0.003675:0.006230:0.008343:0.003628:0.005334:0.008375:0.003628:0.008343:0.005556:0.008375:0.006724:0.007905:0.007907:0.008343:0.003628:0.011329:0.003675:0.005336:0.008343:0.003628:0.005334:0.008343:0.003675:0.006230:0.003995:0.003628:0.008343:0.003675:0.007905:0.007618:0.006230:0.007855