﻿513:@0.487800:0.955111:0.526485:0.955111:0.526485:0.936738:0.487800:0.936738:0.013587:0.010624:0.014474
 :@0.154709:0.138241:0.159239:0.138241:0.159239:0.122516:0.154709:0.122516:0.004529
KGM Motor Insurance:@0.133777:0.828503:0.240905:0.828503:0.240905:0.819867:0.133777:0.819867:0.007416:0.007991:0.008505:0.002999:0.008669:0.006194:0.003533:0.006193:0.004068:0.002855:0.002814:0.006367:0.005670:0.006194:0.004242:0.005670:0.006368:0.005670:0.005711
 :@0.241122:0.829047:0.243977:0.829047:0.243977:0.819134:0.241122:0.819134:0.002855
T +44 (0)20 8530 7351 :@0.322048:0.829047:0.431560:0.829047:0.431560:0.819134:0.322048:0.819134:0.006378:0.004078:0.005998:0.005711:0.005649:0.002999:0.003369:0.005670:0.003533:0.005670:0.005834:0.002855:0.005649:0.005834:0.005670:0.005834:0.002855:0.005648:0.005834:0.005670:0.005917:0.002855
Registered in England and Wales No 01514453 :@0.510340:0.829047:0.731397:0.829047:0.731397:0.819134:0.510340:0.819134:0.007416:0.005711:0.005649:0.002280:0.005136:0.003020:0.005670:0.003533:0.005670:0.005670:0.002855:0.002445:0.005670:0.002855:0.006871:0.005834:0.005670:0.002279:0.005855:0.005670:0.005670:0.002998:0.005670:0.005834:0.005670:0.002855:0.009696:0.005711:0.002446:0.005670:0.005136:0.002855:0.007580:0.005670:0.002855:0.005813:0.005670:0.005670:0.005834:0.005670:0.005834:0.005670:0.005969:0.002855
KGM House :@0.133767:0.838438:0.192970:0.838438:0.192970:0.828524:0.133767:0.828524:0.006892:0.007991:0.008474:0.002855:0.007580:0.005670:0.005670:0.005300:0.005916:0.002855
F +44 (0)20 8530 8547 :@0.322038:0.838438:0.431550:0.838438:0.431550:0.828524:0.322038:0.828524:0.006378:0.004078:0.005998:0.005711:0.005649:0.002999:0.003369:0.005670:0.003533:0.005670:0.005834:0.002855:0.005649:0.005834:0.005670:0.005834:0.002907:0.005670:0.005834:0.005670:0.005844:0.002855
Registered Office Gallery 9 One Lime Street London EC3M 7HA  :@0.510330:0.838438:0.810239:0.838438:0.810239:0.828524:0.510330:0.828524:0.007416:0.005711:0.005649:0.002280:0.005136:0.003020:0.005670:0.003533:0.005670:0.005670:0.002999:0.007991:0.002814:0.002855:0.002280:0.005300:0.005670:0.002855:0.008114:0.005670:0.002280:0.002311:0.005834:0.003369:0.005136:0.002855:0.005813:0.002855:0.007950:0.005834:0.005670:0.002855:0.005649:0.002280:0.008689:0.005834:0.002999:0.006892:0.002855:0.003338:0.005670:0.005834:0.002855:0.002814:0.005834:0.005670:0.005834:0.005670:0.005834:0.005670:0.002855:0.006871:0.007416:0.005855:0.008505:0.002855:0.005813:0.007416:0.006923:0.003256:0.002855
14 Eastwood Close :@0.133767:0.847828:0.225725:0.847828:0.225725:0.837915:0.133767:0.837915:0.005670:0.005670:0.002855:0.006871:0.005834:0.005136:0.002855:0.007416:0.005834:0.005670:0.005834:0.002855:0.007416:0.002280:0.005711:0.005279:0.005916:0.002855
T +44 (0)844 412 6412 Claims :@0.322038:0.847828:0.466081:0.847828:0.466081:0.837915:0.322038:0.837915:0.006378:0.004078:0.005998:0.005711:0.005649:0.002999:0.003369:0.005670:0.003533:0.005670:0.005834:0.005670:0.002855:0.005813:0.005670:0.005834:0.002855:0.005649:0.005834:0.005670:0.005834:0.002855:0.007416:0.002280:0.005711:0.002280:0.008669:0.005403:0.002855
KGM Motor Insurance is a brand name for business written by  :@0.510330:0.847828:0.799793:0.847828:0.799793:0.837915:0.510330:0.837915:0.006892:0.007991:0.008474:0.002999:0.008505:0.005670:0.002999:0.005670:0.003368:0.002999:0.002855:0.005649:0.005300:0.005670:0.003533:0.005670:0.005670:0.005300:0.005670:0.002855:0.002280:0.005136:0.002999:0.005670:0.002855:0.005813:0.003369:0.005834:0.005670:0.005670:0.002999:0.005670:0.005670:0.008669:0.005670:0.002999:0.002855:0.005649:0.003369:0.002999:0.005670:0.005670:0.005136:0.002465:0.005670:0.005670:0.005300:0.005136:0.002855:0.007416:0.003369:0.002280:0.003020:0.002855:0.005813:0.005670:0.002855:0.005649:0.005517:0.003010:0.002855
South Woodford :@0.133767:0.857342:0.211386:0.857342:0.211386:0.847429:0.133767:0.847429:0.006892:0.005670:0.005670:0.002855:0.005813:0.002855:0.009696:0.005855:0.005670:0.005670:0.002999:0.005670:0.003533:0.005916:0.002855
F +44 (0)20 8530 7037 Claims :@0.322048:0.857342:0.466092:0.857342:0.466092:0.847429:0.322048:0.847429:0.006378:0.004078:0.005998:0.005711:0.005649:0.002999:0.003369:0.005670:0.003533:0.005670:0.005834:0.002855:0.005649:0.005834:0.005670:0.005834:0.002855:0.005649:0.005834:0.005670:0.005834:0.002855:0.007416:0.002280:0.005711:0.002280:0.008669:0.005403:0.002855
Syndicate 260 which is managed by Canopius Managing Agents Limited :@0.510340:0.857342:0.844072:0.857342:0.844072:0.847429:0.510340:0.847429:0.006892:0.005136:0.005670:0.005670:0.002280:0.005321:0.005670:0.002855:0.005649:0.002999:0.005670:0.005834:0.005670:0.002855:0.007580:0.005670:0.002280:0.005136:0.005711:0.002814:0.002280:0.005321:0.002855:0.008648:0.005670:0.005833:0.005670:0.005670:0.005834:0.005670:0.002999:0.005670:0.005136:0.002939:0.007601:0.005834:0.005670:0.005670:0.005670:0.002465:0.005670:0.005136:0.002999:0.008505:0.005834:0.005670:0.005670:0.005670:0.002465:0.005670:0.005834:0.002855:0.006871:0.005670:0.005834:0.005670:0.002854:0.005136:0.002980:0.005670:0.002279:0.008689:0.002280:0.002855:0.005804:0.005844:0.002855
London E18 1RZ :@0.133777:0.866732:0.214756:0.866732:0.214756:0.856819:0.133777:0.856819:0.005670:0.005670:0.005834:0.005670:0.005834:0.005670:0.002855:0.006871:0.005834:0.005670:0.002855:0.005649:0.007601:0.006440:0.002855
www.kgminsurance.co.uk :@0.322048:0.866732:0.442006:0.866732:0.442006:0.856819:0.322048:0.856819:0.007416:0.007447:0.007416:0.002855:0.005136:0.005670:0.008669:0.002280:0.005711:0.005279:0.005670:0.003533:0.005670:0.005670:0.005300:0.005670:0.002855:0.005279:0.005670:0.002855:0.005649:0.005403:0.002855
Authorised by the Prudential Regulation Authority and regulated by the  :@0.510340:0.866732:0.838936:0.866732:0.838936:0.856819:0.510340:0.856819:0.006902:0.005670:0.002855:0.005649:0.005834:0.003369:0.002280:0.005136:0.005855:0.005670:0.002999:0.005670:0.005136:0.002855:0.002979:0.005670:0.005670:0.002855:0.007056:0.003369:0.005670:0.005834:0.005670:0.005834:0.002854:0.002280:0.005670:0.002280:0.002855:0.007601:0.005670:0.005834:0.005670:0.002280:0.005711:0.002814:0.002465:0.005834:0.005670:0.002855:0.006871:0.005670:0.002999:0.005670:0.005834:0.003369:0.002280:0.002855:0.005136:0.002999:0.005670:0.005670:0.005834:0.002855:0.003338:0.005834:0.005670:0.005670:0.002465:0.005670:0.002855:0.005813:0.005670:0.002999:0.005670:0.005135:0.002855:0.002979:0.005670:0.005898:0.003010:0.002855
UK :@0.133777:0.876246:0.150982:0.876246:0.150982:0.866333:0.133777:0.866333:0.007436:0.006913:0.002855
www.canopius.com :@0.322059:0.876246:0.414037:0.876246:0.414037:0.866333:0.322059:0.866333:0.007416:0.007447:0.007416:0.002855:0.005136:0.005834:0.005670:0.005834:0.005670:0.002280:0.005711:0.005136:0.002814:0.005300:0.005670:0.008936:0.002855
Financial Conduct Authority and the Prudential Regulation Authority :@0.510350:0.876246:0.822307:0.876246:0.822307:0.866333:0.510350:0.866333:0.006194:0.002280:0.005711:0.005813:0.005670:0.005136:0.002465:0.005670:0.002280:0.002855:0.007416:0.005855:0.005670:0.005834:0.005670:0.005136:0.002855:0.002814:0.007077:0.005670:0.002855:0.005813:0.005670:0.003369:0.002280:0.002855:0.005300:0.002855:0.005649:0.005834:0.005670:0.002855:0.002979:0.005670:0.005670:0.002927:0.007077:0.003533:0.005670:0.005670:0.005834:0.005670:0.002855:0.002280:0.005670:0.002465:0.002855:0.007416:0.005834:0.005670:0.005670:0.002280:0.005855:0.002855:0.002280:0.005670:0.005834:0.002855:0.006871:0.005670:0.002999:0.005670:0.005834:0.003368:0.002280:0.002855:0.005434:0.002855
 :@0.792346:0.402256:0.796432:0.402256:0.796432:0.388070:0.792346:0.388070:0.004086
 :@0.154708:0.411901:0.158794:0.411901:0.158794:0.397714:0.154708:0.397714:0.004086
I have become involved in this matter following receipt of a Data Subject Access request and a complaint :@0.154708:0.423925:0.842277:0.423925:0.842277:0.409739:0.154708:0.409739:0.004086:0.004086:0.008114:0.008172:0.007393:0.008172:0.004204:0.008172:0.008114:0.007423:0.008172:0.012361:0.008172:0.004086:0.003307:0.008172:0.007393:0.008172:0.003160:0.007423:0.008305:0.008172:0.004086:0.003307:0.008172:0.004086:0.004189:0.008172:0.003160:0.007423:0.004086:0.012244:0.008275:0.004086:0.004086:0.008114:0.004939:0.004086:0.004219:0.008172:0.003322:0.003190:0.008172:0.010759:0.003190:0.008172:0.008114:0.004086:0.005115:0.008172:0.007393:0.008172:0.003160:0.008305:0.004086:0.004219:0.008172:0.004086:0.004027:0.008172:0.004086:0.010745:0.008172:0.004086:0.008114:0.004233:0.009745:0.008305:0.008172:0.003322:0.008172:0.007393:0.004086:0.004086:0.009716:0.007423:0.007423:0.008172:0.007393:0.007423:0.004086:0.004924:0.008172:0.008114:0.008172:0.008114:0.007423:0.004086:0.004219:0.008172:0.008114:0.008305:0.004086:0.008172:0.004027:0.007423:0.008305:0.012244:0.008128:0.003351:0.008172:0.003322:0.008172:0.004086:0.004086
letter from Simon and Lorraine Cordell. During the course of my investigations to establish all the facts :@0.154708:0.435950:0.824157:0.435950:0.824157:0.421764:0.154708:0.421764:0.003190:0.008172:0.004086:0.004189:0.008172:0.004895:0.004086:0.004086:0.004953:0.008172:0.012200:0.004233:0.009745:0.003351:0.012244:0.008128:0.008305:0.004086:0.008172:0.008275:0.008172:0.004086:0.008275:0.008172:0.004895:0.004983:0.008172:0.003160:0.008172:0.008114:0.004233:0.010612:0.008172:0.004924:0.008172:0.008277:0.003190:0.003351:0.004086:0.004086:0.010612:0.008172:0.004895:0.003382:0.008172:0.008114:0.004232:0.004086:0.008172:0.008114:0.004086:0.007408:0.008306:0.008172:0.004895:0.007467:0.008172:0.004086:0.008114:0.004086:0.004086:0.012200:0.007423:0.004233:0.003190:0.008172:0.007393:0.008172:0.007393:0.004086:0.003337:0.008172:0.008114:0.004233:0.003190:0.008172:0.008114:0.007423:0.004086:0.004219:0.008172:0.004086:0.008275:0.007423:0.004086:0.008172:0.008114:0.003351:0.003190:0.007423:0.008172:0.004086:0.008275:0.003190:0.003190:0.004086:0.004219:0.008172:0.008114:0.004086:0.004219:0.008172:0.007393:0.004086:0.007408:0.004086
before responding to the letter of complaint it has been necessary for me to obtain and listen to various :@0.154708:0.447975:0.829195:0.447975:0.829195:0.433788:0.154708:0.433788:0.008172:0.008114:0.004086:0.008172:0.004895:0.008172:0.004086:0.005100:0.008172:0.007393:0.008172:0.008158:0.008305:0.008172:0.003160:0.008305:0.008172:0.004086:0.004189:0.008172:0.004086:0.004027:0.008305:0.008172:0.004086:0.003307:0.008172:0.004204:0.004086:0.008172:0.004895:0.004086:0.008172:0.004086:0.004086:0.007379:0.008305:0.012244:0.008128:0.003351:0.008172:0.003322:0.008172:0.004086:0.004027:0.003351:0.004086:0.004086:0.008114:0.008172:0.007393:0.004233:0.008172:0.008114:0.008305:0.008305:0.004086:0.008172:0.008114:0.007423:0.008172:0.007393:0.007423:0.008172:0.004895:0.007467:0.004086:0.004086:0.008114:0.004939:0.004086:0.012244:0.008115:0.004232:0.004086:0.008172:0.004029:0.008305:0.008172:0.004086:0.008274:0.003191:0.008303:0.004086:0.008172:0.008114:0.008172:0.004202:0.003191:0.003190:0.007421:0.004233:0.008172:0.008112:0.004086:0.004219:0.008172:0.004086:0.007379:0.008172:0.004895:0.003263:0.008275:0.008793:0.007437:0.004086
phone calls between the client and Underwriters, the Broker and Underwriters, Underwriters and the :@0.154708:0.459999:0.810115:0.459999:0.810115:0.445813:0.154708:0.445813:0.008172:0.008114:0.008172:0.008275:0.008172:0.004086:0.007379:0.008172:0.003322:0.003190:0.007423:0.004086:0.008172:0.008275:0.004086:0.010612:0.008305:0.008172:0.008114:0.004086:0.004219:0.008172:0.008114:0.004086:0.007408:0.003351:0.003351:0.008172:0.008114:0.004086:0.004086:0.008275:0.008172:0.008114:0.004086:0.010774:0.008172:0.008114:0.008172:0.004895:0.010642:0.005115:0.003190:0.004086:0.008172:0.004895:0.007452:0.004086:0.004086:0.004086:0.008275:0.008172:0.004086:0.009863:0.004939:0.008172:0.007393:0.008172:0.004895:0.004086:0.008172:0.008172:0.008114:0.004086:0.010774:0.008172:0.008114:0.008172:0.004895:0.010642:0.005115:0.003190:0.004086:0.008172:0.004895:0.007452:0.004086:0.004086:0.010612:0.008289:0.008172:0.008114:0.004939:0.010612:0.004953:0.003190:0.004086:0.008172:0.004895:0.007452:0.004086:0.008290:0.008172:0.008114:0.004086:0.004219:0.008172:0.008114:0.004086
Police compound and the original call from the officer at the roadside and Underwriters. :@0.154708:0.472045:0.728216:0.472045:0.728216:0.457858:0.154708:0.457858:0.009745:0.008172:0.003322:0.003190:0.007423:0.008172:0.004086:0.007379:0.008305:0.012244:0.008128:0.008305:0.008172:0.008114:0.008172:0.004204:0.008172:0.008275:0.008172:0.004086:0.004027:0.008305:0.008172:0.004086:0.008275:0.004939:0.003190:0.008172:0.003160:0.008305:0.008172:0.003322:0.004086:0.007408:0.008172:0.003322:0.003190:0.004086:0.004086:0.004895:0.008172:0.012391:0.004086:0.004086:0.008114:0.008305:0.004086:0.008172:0.004027:0.004233:0.003190:0.007423:0.008172:0.004895:0.004086:0.008334:0.004086:0.004086:0.004086:0.008114:0.008172:0.004086:0.005291:0.008305:0.008172:0.008114:0.007423:0.003351:0.008172:0.008114:0.004233:0.008172:0.008114:0.008172:0.004204:0.010612:0.008172:0.008290:0.008172:0.004895:0.010642:0.004939:0.003190:0.004086:0.008172:0.004895:0.007452:0.004454:0.004086
 :@0.154708:0.483944:0.158794:0.483944:0.158794:0.469758:0.154708:0.469758:0.004086
I feel I have now reached a good understanding of the sequence of events and as a result have provided :@0.154708:0.495969:0.840703:0.495969:0.840703:0.481783:0.154708:0.481783:0.004086:0.004086:0.004086:0.008114:0.008305:0.003190:0.004086:0.004086:0.004086:0.008275:0.008172:0.007393:0.008172:0.004086:0.008275:0.008172:0.010612:0.004086:0.004895:0.008349:0.008172:0.007393:0.008172:0.008114:0.008172:0.004204:0.008305:0.004086:0.008172:0.008114:0.008305:0.008172:0.004086:0.008114:0.008305:0.008172:0.008114:0.004939:0.007423:0.004086:0.008172:0.008275:0.008172:0.003322:0.008172:0.008114:0.004086:0.008290:0.004086:0.004086:0.004086:0.008275:0.008172:0.004204:0.007423:0.008172:0.008114:0.008172:0.008114:0.008172:0.007393:0.008305:0.004086:0.008172:0.004027:0.004233:0.008172:0.007393:0.008172:0.008114:0.004086:0.007408:0.004086:0.008290:0.008172:0.008114:0.004233:0.008172:0.007393:0.004086:0.008172:0.004027:0.004939:0.008172:0.007393:0.008172:0.003160:0.004086:0.004219:0.008172:0.008114:0.007423:0.008172:0.004204:0.008172:0.004895:0.008172:0.007436:0.003190:0.008305:0.008172:0.008114:0.004086
both a Letter of Indemnity and 2 relevant call recordings to Lorraine and Simon Cordell to support their :@0.154708:0.507994:0.825239:0.507994:0.825239:0.493807:0.154708:0.493807:0.008172:0.008114:0.004086:0.008172:0.004189:0.008172:0.004086:0.008275:0.008172:0.004086:0.004027:0.008172:0.004895:0.004086:0.008334:0.004086:0.004086:0.004086:0.008275:0.008172:0.008114:0.012376:0.008172:0.003160:0.004086:0.007408:0.004233:0.008305:0.008172:0.008114:0.004086:0.008172:0.004027:0.004939:0.008305:0.003190:0.008172:0.007393:0.008305:0.008172:0.004086:0.004027:0.007423:0.008305:0.003190:0.003190:0.004086:0.004924:0.008172:0.007393:0.008172:0.004895:0.008349:0.003190:0.008305:0.008305:0.007423:0.004086:0.004086:0.008114:0.004086:0.008172:0.008114:0.004939:0.004937:0.008305:0.003190:0.008172:0.008115:0.004232:0.008172:0.008114:0.008305:0.004086:0.009892:0.003190:0.012244:0.008290:0.008172:0.004086:0.010743:0.008305:0.004939:0.008172:0.008114:0.003190:0.003351:0.004086:0.004086:0.008114:0.004086:0.007408:0.008305:0.008172:0.008114:0.008172:0.004895:0.004086:0.004263:0.004086:0.008172:0.008275:0.003190:0.004939:0.004086
appeal. :@0.154708:0.520018:0.207138:0.520018:0.207138:0.505832:0.154708:0.505832:0.008172:0.008114:0.008172:0.008275:0.008172:0.003160:0.004277:0.004086
 :@0.154708:0.532043:0.158794:0.532043:0.158794:0.517857:0.154708:0.517857:0.004086
Josephine Ward has requested that in addition to this I provide a section 9 statement and confirm the :@0.154708:0.544068:0.816965:0.544068:0.816965:0.529881:0.154708:0.529881:0.007423:0.008172:0.007393:0.008172:0.008114:0.008172:0.003322:0.008172:0.008114:0.004233:0.013817:0.008217:0.004939:0.008172:0.004204:0.008172:0.008114:0.007423:0.004086:0.004924:0.008172:0.008275:0.008172:0.008275:0.007423:0.004086:0.008172:0.008114:0.004086:0.004086:0.008275:0.008172:0.004086:0.004027:0.003351:0.008172:0.004086:0.008275:0.008172:0.008114:0.003351:0.004086:0.003175:0.008305:0.008172:0.004086:0.004027:0.008305:0.004086:0.004086:0.008275:0.003190:0.007423:0.004086:0.004219:0.004086:0.008172:0.004895:0.008172:0.007423:0.003190:0.008172:0.008275:0.004086:0.008172:0.004027:0.007423:0.008172:0.007393:0.004233:0.003190:0.008172:0.008114:0.004233:0.008172:0.004086:0.007379:0.004086:0.008172:0.004189:0.008172:0.012361:0.008172:0.008114:0.004086:0.004086:0.008275:0.008172:0.008114:0.004086:0.007408:0.008305:0.008172:0.004086:0.003145:0.004937:0.012376:0.004086:0.004086:0.008114:0.008305:0.004086
following points    :@0.154708:0.555967:0.276015:0.555967:0.276015:0.541781:0.154708:0.541781:0.004086:0.008172:0.003307:0.003190:0.008172:0.010759:0.003190:0.008172:0.008114:0.004233:0.008172:0.008275:0.003190:0.008172:0.004086:0.007379:0.004086:0.008217:0.004248:0.004086
–:@0.259538:0.555967:0.267710:0.555967:0.267710:0.541781:0.259538:0.541781:0.008172
 :@0.154693:0.567992:0.158779:0.567992:0.158779:0.553806:0.154693:0.553806:0.004086
➢:@0.185325:0.578832:0.196996:0.578832:0.196996:0.567296:0.185325:0.567296:0.011671
  I have been able to search and locate, I believe, all of the relevant call recordings connected to :@0.197010:0.580017:0.833238:0.580017:0.833238:0.565830:0.197010:0.565830:0.004086:0.010789:0.004086:0.004086:0.008114:0.008172:0.007393:0.008172:0.004204:0.008172:0.008114:0.008305:0.008172:0.004086:0.008114:0.008305:0.003190:0.008172:0.004204:0.004086:0.008172:0.004027:0.007423:0.008172:0.008114:0.004939:0.007423:0.008172:0.004204:0.008172:0.008114:0.008172:0.004204:0.003190:0.008172:0.007393:0.008172:0.004204:0.008437:0.004072:0.004072:0.004086:0.004219:0.008172:0.008114:0.003351:0.003190:0.008172:0.007393:0.008202:0.004248:0.004072:0.008172:0.003322:0.003190:0.004233:0.008172:0.004086:0.004027:0.004233:0.008172:0.008114:0.004086:0.004924:0.008172:0.003322:0.008172:0.007393:0.008172:0.008114:0.004086:0.004086:0.007570:0.008172:0.003322:0.003190:0.004086:0.004924:0.008172:0.007393:0.008172:0.004895:0.008172:0.003366:0.008172:0.008114:0.007423:0.004233:0.007423:0.008172:0.008114:0.008172:0.008114:0.007423:0.004086:0.008290:0.008172:0.004086:0.004027:0.008172:0.004086
this matter. I have located in total 8 call recordings but have provided the 2 relevant calls being :@0.211885:0.592041:0.832238:0.592041:0.832238:0.577855:0.211885:0.577855:0.004086:0.008172:0.003145:0.007423:0.004086:0.012361:0.008172:0.004086:0.004027:0.008172:0.004895:0.004086:0.004145:0.004233:0.004086:0.008172:0.008114:0.007423:0.008305:0.004086:0.003175:0.008172:0.007393:0.008305:0.004086:0.008172:0.008114:0.004233:0.003351:0.008172:0.004086:0.004027:0.008172:0.004204:0.008172:0.003160:0.004233:0.008172:0.004086:0.007379:0.008172:0.003322:0.003190:0.004086:0.004924:0.008172:0.007393:0.008172:0.004895:0.008349:0.003190:0.008172:0.008114:0.007423:0.004233:0.008172:0.008114:0.004086:0.004219:0.008172:0.008114:0.007423:0.008172:0.004086:0.008114:0.004939:0.008172:0.007570:0.003190:0.008172:0.008275:0.008172:0.004086:0.004027:0.008305:0.008172:0.004086:0.008114:0.004086:0.004924:0.008305:0.003190:0.008172:0.007393:0.008305:0.008172:0.004086:0.004027:0.007423:0.008172:0.003322:0.003190:0.007423:0.004086:0.008172:0.008275:0.003190:0.008172:0.008275:0.004086
the call from the officer at the roadside talking to Underwriters and the call from Underwriters to :@0.211885:0.604066:0.834735:0.604066:0.834735:0.589880:0.211885:0.589880:0.004086:0.008172:0.008114:0.004086:0.007408:0.008305:0.003190:0.003190:0.004086:0.004086:0.004895:0.008349:0.012244:0.004086:0.004204:0.008172:0.008114:0.004086:0.008290:0.004086:0.004086:0.003160:0.007423:0.008172:0.004895:0.004277:0.008172:0.004086:0.004027:0.004233:0.008172:0.008114:0.004086:0.004924:0.008172:0.008275:0.008172:0.007393:0.003190:0.008305:0.008172:0.004086:0.004027:0.008305:0.003190:0.007423:0.003190:0.008305:0.008172:0.004086:0.004027:0.008172:0.004204:0.010612:0.008172:0.008290:0.008305:0.004939:0.010612:0.004953:0.003188:0.004086:0.008172:0.004895:0.007452:0.004086:0.008172:0.008114:0.008172:0.004204:0.004086:0.008172:0.008114:0.004086:0.007584:0.008172:0.003322:0.003190:0.004086:0.004086:0.004895:0.008172:0.012391:0.004086:0.010774:0.008172:0.008114:0.008172:0.004895:0.010642:0.004939:0.003190:0.004233:0.008172:0.004895:0.007467:0.004086:0.004086:0.008114:0.004086
the Police compound. The fact that I have been able to search for and locate these calls proves :@0.211885:0.616090:0.837236:0.616090:0.837236:0.601904:0.211885:0.601904:0.004086:0.008172:0.008114:0.004233:0.009745:0.008158:0.003351:0.003190:0.007423:0.008172:0.004086:0.007379:0.008305:0.012244:0.008128:0.008305:0.008172:0.008114:0.008172:0.004204:0.004086:0.008981:0.008172:0.008172:0.004219:0.004233:0.008172:0.007393:0.004086:0.004086:0.004086:0.008114:0.008172:0.004086:0.004189:0.004086:0.004086:0.008114:0.008172:0.007570:0.008172:0.004086:0.008114:0.008305:0.008172:0.008114:0.004233:0.008172:0.008114:0.003351:0.008172:0.004086:0.004027:0.008305:0.004086:0.007408:0.008172:0.008114:0.004939:0.007423:0.008172:0.004086:0.004027:0.008172:0.004895:0.004086:0.008334:0.008172:0.008114:0.004233:0.003190:0.008172:0.007393:0.008172:0.004086:0.008274:0.004086:0.004086:0.008114:0.008172:0.007570:0.008172:0.004086:0.007379:0.008172:0.003322:0.003190:0.007423:0.004086:0.008172:0.004895:0.008172:0.007423:0.008172:0.007395:0.004086
to me that our call recording equipment was functioning correctly, certainly on the days in :@0.211885:0.628022:0.796154:0.628022:0.796154:0.613835:0.211885:0.613835:0.004086:0.008172:0.004027:0.012244:0.008290:0.004086:0.004086:0.008114:0.008305:0.004086:0.004086:0.008114:0.008172:0.004895:0.004086:0.007452:0.008305:0.003190:0.003351:0.004086:0.004924:0.008172:0.007393:0.008172:0.004895:0.008172:0.003366:0.008305:0.008172:0.004086:0.008114:0.008305:0.008172:0.003160:0.008305:0.012244:0.008290:0.008172:0.004086:0.004027:0.010612:0.008172:0.007408:0.004086:0.004219:0.008172:0.008114:0.007424:0.004086:0.003338:0.008172:0.008274:0.003190:0.008305:0.008172:0.004086:0.007380:0.008172:0.004895:0.004981:0.008172:0.007393:0.004086:0.003175:0.007423:0.004086:0.004086:0.007393:0.008172:0.004895:0.004086:0.008172:0.003351:0.008172:0.003160:0.007423:0.004233:0.008172:0.008114:0.004086:0.004219:0.008172:0.008114:0.004233:0.008172:0.008114:0.007423:0.007423:0.004086:0.003175:0.008172:0.004086
question, on the few occasions its not working the result is that you cannot locate any call :@0.211885:0.640046:0.798181:0.640046:0.798181:0.625860:0.211885:0.625860:0.008172:0.008114:0.008172:0.007393:0.004086:0.003337:0.008172:0.008114:0.004086:0.004219:0.008172:0.008114:0.004086:0.004219:0.008172:0.008114:0.004086:0.004219:0.008172:0.010612:0.004086:0.008114:0.007423:0.007423:0.008172:0.007393:0.003351:0.008172:0.008114:0.007423:0.004086:0.003175:0.004086:0.007408:0.004086:0.008290:0.008172:0.004086:0.004027:0.010789:0.008172:0.004895:0.007467:0.003190:0.008172:0.008114:0.004233:0.004086:0.008172:0.008114:0.004086:0.004924:0.008172:0.007393:0.008305:0.003190:0.004086:0.004468:0.003190:0.007437:0.004072:0.004233:0.008172:0.008114:0.004086:0.004086:0.007393:0.008305:0.008172:0.004086:0.007379:0.008172:0.008275:0.008246:0.008172:0.004086:0.004189:0.003190:0.008172:0.007393:0.008172:0.004204:0.008172:0.004204:0.008172:0.008114:0.007423:0.004086:0.007408:0.008172:0.003322:0.003190:0.004086
recordings. :@0.211870:0.652071:0.288920:0.652071:0.288920:0.637885:0.211870:0.637885:0.004939:0.008172:0.007393:0.008172:0.004895:0.008172:0.003204:0.008172:0.008114:0.007423:0.004307:0.004086
➢:@0.185310:0.662911:0.196981:0.662911:0.196981:0.651375:0.185310:0.651375:0.011671
  I would confirm that the 2 calls I have provided to Simon and Lorraine are authentic and have :@0.196996:0.664095:0.822356:0.664095:0.822356:0.649909:0.196996:0.649909:0.004086:0.010789:0.004086:0.004086:0.010612:0.008172:0.008275:0.003190:0.008172:0.004086:0.007379:0.008305:0.008172:0.004086:0.003145:0.004939:0.012376:0.004086:0.004086:0.008114:0.008305:0.004086:0.004086:0.004086:0.008275:0.008172:0.004086:0.008114:0.004086:0.007584:0.008172:0.003160:0.003190:0.007423:0.004086:0.004219:0.004086:0.008172:0.008114:0.007423:0.008172:0.004204:0.008172:0.004895:0.008172:0.007437:0.003190:0.008305:0.008172:0.008114:0.004086:0.004219:0.008172:0.004086:0.009863:0.003190:0.012376:0.008172:0.008114:0.004086:0.008290:0.008172:0.008114:0.004086:0.008290:0.008172:0.004895:0.004983:0.008172:0.003160:0.008303:0.008172:0.004086:0.008114:0.004939:0.008303:0.004086:0.008172:0.008112:0.004233:0.008172:0.008114:0.008305:0.004086:0.003175:0.007423:0.004086:0.008172:0.008275:0.008172:0.004086:0.008114:0.008172:0.007393:0.008305:0.004086
come from KGM call recording systems. These 2 calls specifically are    :@0.211870:0.676120:0.685840:0.676120:0.685840:0.661934:0.211870:0.661934:0.007423:0.008172:0.012200:0.008172:0.004086:0.004027:0.004939:0.008305:0.012244:0.004086:0.009701:0.011671:0.012244:0.004086:0.007379:0.008172:0.003322:0.003190:0.004086:0.004924:0.008172:0.007393:0.008172:0.004895:0.008349:0.003190:0.008172:0.008114:0.004086:0.007408:0.007423:0.007423:0.004086:0.008172:0.012185:0.007423:0.004086:0.004086:0.009172:0.008172:0.008114:0.007423:0.008172:0.004086:0.008275:0.004086:0.007408:0.008172:0.003322:0.003190:0.007423:0.004086:0.007408:0.008172:0.008114:0.007423:0.003190:0.004086:0.003175:0.007423:0.008305:0.003190:0.003190:0.007423:0.004086:0.008172:0.005086:0.008172:0.004086:0.008569:0.004248:0.004086
–:@0.669363:0.676120:0.677536:0.676120:0.677536:0.661934:0.669363:0.661934:0.008172
•:@0.238416:0.687802:0.245178:0.687802:0.245178:0.675070:0.238416:0.675070:0.006761
 :@0.245148:0.688893:0.249234:0.688893:0.249234:0.674707:0.245148:0.674707:0.004086
The call made to Underwriters by the Police officer on the 14/11/2013 :@0.264976:0.688893:0.721955:0.688893:0.721955:0.674707:0.264976:0.674707:0.009010:0.008172:0.008114:0.004086:0.007408:0.008172:0.003322:0.003190:0.004086:0.012361:0.008172:0.008114:0.008305:0.004086:0.004086:0.008114:0.004086:0.010774:0.008172:0.008114:0.008172:0.004895:0.010642:0.005115:0.003190:0.004233:0.008172:0.004895:0.007467:0.004086:0.008172:0.007379:0.004086:0.004086:0.008112:0.008172:0.004205:0.009745:0.008305:0.003190:0.003190:0.007423:0.008172:0.004204:0.008172:0.004086:0.004027:0.003190:0.007423:0.008172:0.004895:0.004277:0.008172:0.008114:0.004233:0.004086:0.008172:0.008114:0.004483:0.008305:0.008172:0.004086:0.008275:0.008172:0.004086:0.008114:0.008305:0.008172:0.008334:0.004086
•:@0.238416:0.700450:0.245178:0.700450:0.245178:0.687719:0.238416:0.687719:0.006761
 :@0.245148:0.701541:0.249234:0.701541:0.249234:0.687355:0.245148:0.687355:0.004086
The call made by Kelly Tiller to the Police compound on the 26/11/2013 :@0.264976:0.701541:0.735066:0.701541:0.735066:0.687355:0.264976:0.687355:0.009010:0.008172:0.008114:0.004086:0.007408:0.008172:0.003322:0.003190:0.004086:0.012361:0.008172:0.008114:0.008305:0.004086:0.008172:0.007379:0.004086:0.009892:0.008172:0.003322:0.003190:0.007423:0.004086:0.008981:0.003263:0.003307:0.003190:0.008305:0.004939:0.004086:0.004086:0.008114:0.004086:0.004086:0.008114:0.008305:0.004086:0.009892:0.008172:0.003322:0.003190:0.007423:0.008172:0.004086:0.007379:0.008172:0.012361:0.008172:0.008114:0.008305:0.008172:0.008114:0.004086:0.008290:0.008172:0.004086:0.004027:0.008172:0.008275:0.004086:0.008172:0.008114:0.004233:0.008172:0.008114:0.004233:0.008172:0.008114:0.008305:0.008863:0.004086
➢:@0.181224:0.712256:0.192895:0.712256:0.192895:0.700720:0.181224:0.700720:0.011671
  I would confirm that I was searching for and located these call recordings on the 23/1/2015. :@0.192909:0.713441:0.806839:0.713441:0.806839:0.699255:0.192909:0.699255:0.004086:0.010789:0.004086:0.004086:0.010612:0.008172:0.008275:0.003190:0.008172:0.004086:0.007379:0.008305:0.008172:0.004086:0.003145:0.004939:0.012376:0.004086:0.004086:0.008114:0.008305:0.004086:0.004086:0.004086:0.004027:0.010789:0.008172:0.007393:0.004086:0.007408:0.008172:0.008114:0.004939:0.007423:0.008172:0.003160:0.008305:0.008172:0.004086:0.004027:0.008172:0.004895:0.004277:0.008172:0.008114:0.008172:0.004204:0.003190:0.008172:0.007393:0.008172:0.004204:0.008172:0.008114:0.004233:0.004086:0.008290:0.008172:0.007393:0.008172:0.004086:0.007379:0.008172:0.003322:0.003190:0.004086:0.004924:0.008172:0.007393:0.008172:0.004895:0.008172:0.003364:0.008172:0.008114:0.007423:0.004086:0.008290:0.008172:0.004086:0.004027:0.008305:0.008172:0.004646:0.008305:0.008172:0.004086:0.008114:0.004086:0.008290:0.008172:0.008114:0.008305:0.004351:0.004086
➢:@0.181224:0.724281:0.192895:0.724281:0.192895:0.712745:0.181224:0.712745:0.011671
  I would confirm that I e-mailed these call recordings across along with the Letter of Indemnity to :@0.192909:0.725466:0.833443:0.725466:0.833443:0.711279:0.192909:0.711279:0.004086:0.010789:0.004086:0.004086:0.010612:0.008172:0.008275:0.003190:0.008172:0.004086:0.007379:0.008305:0.008172:0.004086:0.003145:0.004939:0.012376:0.004086:0.004086:0.008114:0.008305:0.004086:0.004086:0.004086:0.004027:0.008305:0.005130:0.012244:0.008128:0.003351:0.003351:0.008172:0.008114:0.004086:0.004086:0.008275:0.008172:0.007393:0.008172:0.004086:0.007379:0.008172:0.003322:0.003190:0.004086:0.004924:0.008172:0.007393:0.008172:0.004895:0.008349:0.003190:0.008305:0.008172:0.007393:0.004086:0.008172:0.007379:0.004939:0.008172:0.007393:0.007423:0.004086:0.008172:0.003145:0.008172:0.008275:0.008172:0.004086:0.010745:0.003190:0.004086:0.008172:0.004027:0.004233:0.008172:0.008114:0.004615:0.008172:0.008114:0.004086:0.004219:0.008172:0.004895:0.004086:0.008172:0.004086:0.004219:0.004086:0.008172:0.008114:0.008305:0.012244:0.008128:0.003351:0.004086:0.007408:0.004086:0.004086:0.008114:0.004086
Simon & Lorraine Cordell on the 30/1/2015. :@0.207784:0.737490:0.495788:0.737490:0.495788:0.723304:0.207784:0.723304:0.009745:0.003351:0.012244:0.008128:0.008172:0.004204:0.009745:0.004086:0.008290:0.008172:0.004895:0.004983:0.008172:0.003322:0.008172:0.008114:0.004086:0.010774:0.008172:0.004895:0.008172:0.008319:0.003190:0.003190:0.004233:0.008305:0.008172:0.004086:0.004027:0.008172:0.008275:0.004086:0.008172:0.008114:0.004233:0.008172:0.004086:0.008275:0.008172:0.008114:0.008172:0.004454:0.004086
 :@0.154664:0.749515:0.158750:0.749515:0.158750:0.735328:0.154664:0.735328:0.004086
 :@0.207784:0.761540:0.211870:0.761540:0.211870:0.747353:0.207784:0.747353:0.004086
 :@0.207784:0.775331:0.211870:0.775331:0.211870:0.761145:0.207784:0.761145:0.004086
Signature:……………………..                    Date:…………………….:@0.154664:0.789632:0.594548:0.789632:0.594548:0.774749:0.154664:0.774749:0.009745:0.004086:0.008981:0.009054:0.008172:0.004895:0.009054:0.005674:0.008172:0.004895:0.014904:0.014699:0.014699:0.014860:0.014699:0.014699:0.014860:0.014699:0.004086:0.004086:0.004086:0.004027:0.004086:0.004086:0.004204:0.004086:0.004086:0.004086:0.004027:0.004086:0.004219:0.004086:0.004086:0.004086:0.004027:0.004086:0.004086:0.004204:0.004086:0.004086:0.010612:0.008172:0.004895:0.008172:0.004939:0.014860:0.014860:0.014699:0.014699:0.014699:0.014860:0.014699:0.014699:0.004086
 :@0.595023:0.789360:0.599553:0.789360:0.599553:0.773636:0.595023:0.773636:0.004529