545:@0.486500:0.955111:0.527785:0.955111:0.527785:0.936738:0.486500:0.936738:0.013587:0.014111:0.013587 From: :@0.098153:0.173820:0.265115:0.173820:0.265115:0.158341:0.098153:0.158341:0.007074:0.005441:0.008318:0.012665:0.004355:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003564 LondonVRRandcomplaints :@0.265336:0.173407:0.728019:0.173407:0.728019:0.158486:0.265336:0.158486:0.006684:0.008370:0.008340:0.008339:0.008372:0.008339:0.009003:0.008611:0.008611:0.007613:0.008340:0.008339:0.006719:0.008372:0.012649:0.008340:0.003670:0.007615:0.003672:0.008339:0.005331:0.006227:0.003623:0.007914:0.006683:0.008372:0.008340:0.008339:0.008372:0.008339:0.009003:0.008611:0.008611:0.007615:0.008340:0.008339:0.006719:0.008370:0.012649:0.008340:0.003670:0.007615:0.003672:0.008339:0.005331:0.006225:0.014160:0.006719:0.008339:0.006227:0.004033:0.007476:0.006227:0.003672:0.004033:0.007476:0.008370:0.007176:0.004034:0.008339:0.007224:0.007855 Sent: :@0.098153:0.187202:0.267181:0.187202:0.267181:0.171723:0.098153:0.171723:0.007449:0.007933:0.008459:0.005462:0.004339:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003564 11 February 2015 12:01:@0.267434:0.186789:0.412539:0.186789:0.412539:0.171868:0.267434:0.171868:0.007651:0.007653:0.003233:0.006908:0.007511:0.007949:0.005161:0.007949:0.007224:0.005161:0.006799:0.003233:0.007653:0.007651:0.007651:0.007653:0.003233:0.007651:0.007653:0.003882:0.007653:0.007996 To: :@0.098153:0.200584:0.266077:0.200584:0.266077:0.185105:0.098153:0.185105:0.007489:0.008154:0.004341:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003564 Lorraine Cordell:@0.266393:0.200172:0.370445:0.200172:0.370445:0.185250:0.266393:0.185250:0.006735:0.008432:0.005607:0.005607:0.007675:0.003722:0.008391:0.007965:0.003675:0.008517:0.008432:0.005607:0.008391:0.007965:0.003722:0.003612 Subject: :@0.098153:0.213966:0.267276:0.213966:0.267276:0.198488:0.098153:0.198488:0.007429:0.008438:0.008438:0.004005:0.007916:0.006575:0.005441:0.004326:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003139:0.003564 Thank you for your email:@0.267434:0.213554:0.428212:0.213554:0.428212:0.198632:0.267434:0.198632:0.007713:0.008312:0.007596:0.008312:0.007200:0.003596:0.007168:0.008343:0.008312:0.003606:0.004842:0.008343:0.005528:0.003596:0.007168:0.008353:0.008312:0.005528:0.003596:0.007878:0.012626:0.007596:0.003643:0.003612 :@0.098153:0.226936:0.101717:0.226936:0.101717:0.212015:0.098153:0.212015:0.003564 Dear Recipient,:@0.098153:0.240318:0.198038:0.240318:0.198038:0.225397:0.098153:0.225397:0.009826:0.007981:0.007681:0.005631:0.003691:0.008683:0.007981:0.006790:0.003738:0.008407:0.003748:0.007973:0.008407:0.005410:0.003943 :@0.098153:0.253701:0.101717:0.253701:0.101717:0.238779:0.098153:0.238779:0.003564 Thank you for your email to CPS London.:@0.098153:0.267083:0.358850:0.267083:0.358850:0.252162:0.098153:0.252162:0.007697:0.008296:0.007571:0.008296:0.007179:0.003580:0.007146:0.008328:0.008296:0.003580:0.004826:0.008328:0.005506:0.003580:0.007146:0.008328:0.008296:0.005506:0.003580:0.007856:0.012603:0.007571:0.003628:0.003628:0.003580:0.005285:0.008328:0.003580:0.008422:0.008157:0.007255:0.003580:0.006640:0.008328:0.008296:0.008296:0.008328:0.008296:0.003975 :@0.098153:0.280465:0.101717:0.280465:0.101717:0.265544:0.098153:0.265544:0.003564 If your e‐mail concerns a request for review under the Victims’ Right to Review scheme:@0.098153:0.293848:0.662847:0.293848:0.662847:0.278926:0.098153:0.278926:0.004052:0.004905:0.003659:0.007224:0.008407:0.008375:0.005583:0.003659:0.007932:0.004921:0.012679:0.007649:0.003706:0.003706:0.003659:0.006749:0.008407:0.008375:0.006749:0.007933:0.005582:0.008375:0.006261:0.003659:0.007649:0.003659:0.005582:0.007933:0.008375:0.008375:0.007933:0.006261:0.005361:0.003659:0.004905:0.008407:0.005582:0.003659:0.005583:0.007932:0.007208:0.003706:0.007932:0.011356:0.003659:0.008375:0.008375:0.008375:0.007932:0.005583:0.003659:0.005363:0.008375:0.007932:0.003659:0.009037:0.003706:0.006749:0.005361:0.003706:0.012679:0.006261:0.004022:0.003659:0.008643:0.003706:0.007507:0.008375:0.005361:0.003659:0.005361:0.008407:0.003659:0.008642:0.007932:0.007208:0.003706:0.007933:0.011354:0.003659:0.006261:0.006749:0.008375:0.007932:0.012679:0.007855 :@0.098153:0.307230:0.101717:0.307230:0.101717:0.292309:0.098153:0.292309:0.003564 This is a formal acknowledgment that we have received your request. We will provide a response within 10 working days and,:@0.098153:0.320612:0.917170:0.320612:0.917170:0.305691:0.098153:0.305691:0.007760:0.008359:0.003691:0.006246:0.003643:0.003691:0.006246:0.003643:0.007634:0.003643:0.004889:0.008391:0.005569:0.012667:0.007634:0.003691:0.003643:0.007634:0.006736:0.007243:0.008359:0.008391:0.011342:0.003691:0.007921:0.008359:0.007493:0.012667:0.007919:0.008359:0.005350:0.003643:0.005348:0.008359:0.007634:0.005348:0.003643:0.011342:0.007919:0.003643:0.008359:0.007634:0.007194:0.007921:0.003643:0.005569:0.007919:0.006736:0.007919:0.003691:0.007194:0.007919:0.008359:0.003643:0.007211:0.008391:0.008359:0.005569:0.003643:0.005571:0.007919:0.008359:0.008359:0.007919:0.006246:0.005348:0.004047:0.002744:0.003564:0.014116:0.007933:0.003659:0.011356:0.003705:0.003705:0.003705:0.003657:0.008375:0.005583:0.008405:0.007208:0.003705:0.008373:0.007933:0.003659:0.007648:0.003657:0.005583:0.007933:0.006260:0.008373:0.008407:0.008373:0.006260:0.007933:0.003657:0.011356:0.003705:0.005363:0.008373:0.003705:0.008373:0.003657:0.008075:0.007963:0.002744:0.003564:0.011316:0.008359:0.005544:0.007216:0.003659:0.008328:0.007468:0.003612:0.008328:0.007602:0.007184:0.006214:0.003612:0.007602:0.008328:0.008328:0.003943 in the meantime, we will contact you if there is anything we need to clarify or if we need any additional information.:@0.098153:0.333995:0.853564:0.333995:0.853564:0.319073:0.098153:0.319073:0.003706:0.008375:0.003659:0.005369:0.008375:0.007941:0.003659:0.012689:0.007941:0.007649:0.008375:0.005370:0.003706:0.012689:0.007941:0.004030:0.003659:0.011364:0.007940:0.003659:0.011364:0.003706:0.003706:0.003706:0.003659:0.006758:0.008407:0.008375:0.005370:0.007649:0.006758:0.005370:0.003659:0.007231:0.008407:0.008375:0.003659:0.003706:0.004905:0.003659:0.005370:0.008375:0.007941:0.005591:0.007941:0.003659:0.003706:0.006261:0.003659:0.007649:0.008375:0.007231:0.005370:0.008375:0.003706:0.008375:0.007514:0.003659:0.011364:0.007941:0.003659:0.008375:0.007941:0.007940:0.008375:0.003659:0.005370:0.008407:0.003659:0.006757:0.003706:0.007649:0.005591:0.003706:0.004905:0.007231:0.003659:0.008407:0.005590:0.003659:0.003706:0.004905:0.003659:0.011364:0.007941:0.003659:0.008375:0.007940:0.007941:0.008375:0.003659:0.007649:0.008375:0.007230:0.003659:0.007649:0.008375:0.008375:0.003706:0.005370:0.003706:0.008407:0.008375:0.007649:0.003706:0.003659:0.003706:0.008375:0.004905:0.008407:0.005591:0.012689:0.007649:0.005370:0.003706:0.008407:0.008375:0.003975 :@0.098153:0.347377:0.101717:0.347377:0.101717:0.332456:0.098153:0.332456:0.003564 If your email is a complaint against the CPS:@0.098153:0.360759:0.374488:0.360759:0.374488:0.345838:0.098153:0.345838:0.004012:0.004858:0.003612:0.007183:0.008359:0.008328:0.005544:0.003612:0.007892:0.012641:0.007602:0.003659:0.003659:0.003612:0.003659:0.006214:0.003612:0.007602:0.003612:0.006709:0.008359:0.012640:0.008328:0.003659:0.007602:0.003659:0.008328:0.005323:0.003612:0.007602:0.007466:0.007602:0.003659:0.008328:0.006214:0.005321:0.003612:0.005321:0.008328:0.007892:0.003612:0.008454:0.008194:0.007239 :@0.098153:0.374142:0.101717:0.374142:0.101717:0.359220:0.098153:0.359220:0.003564 This is a formal acknowledgement that your complaint has been received. We will provide a full response to your complaint:@0.098153:0.387524:0.901569:0.387524:0.901569:0.372603:0.098153:0.372603:0.007760:0.008359:0.003691:0.006246:0.003643:0.003691:0.006246:0.003643:0.007634:0.003643:0.004889:0.008391:0.005566:0.012665:0.007634:0.003691:0.003643:0.007634:0.006733:0.007239:0.008359:0.008391:0.011340:0.003691:0.007918:0.008359:0.007492:0.007916:0.012665:0.007916:0.008359:0.005345:0.003643:0.005345:0.008359:0.007634:0.005347:0.003643:0.007208:0.008391:0.008359:0.005566:0.003643:0.006735:0.008391:0.012665:0.008359:0.003691:0.007634:0.003691:0.008359:0.005347:0.003643:0.008359:0.007634:0.006246:0.003643:0.008359:0.007916:0.007918:0.008359:0.003643:0.005568:0.007916:0.006735:0.007916:0.003691:0.007192:0.007918:0.008359:0.003959:0.002744:0.003564:0.014132:0.007949:0.003670:0.011372:0.003717:0.003717:0.003717:0.003670:0.008386:0.005599:0.008417:0.007224:0.003717:0.008386:0.007949:0.003670:0.007660:0.003670:0.004915:0.008386:0.003717:0.003717:0.003670:0.005599:0.007949:0.006273:0.008384:0.008417:0.008386:0.006273:0.007949:0.003670:0.005378:0.008417:0.003670:0.007239:0.008417:0.008384:0.005599:0.003670:0.006766:0.008417:0.012696:0.008386:0.003717:0.007659:0.003717:0.008386:0.005284 within 20 working days. If we are unable to respond within this timescale we will contact you to advise when a response will:@0.098153:0.400906:0.905762:0.400906:0.905762:0.385985:0.098153:0.385985:0.011301:0.003643:0.005307:0.008312:0.003653:0.008312:0.003596:0.008020:0.008020:0.003596:0.011301:0.008343:0.005528:0.007200:0.003643:0.008312:0.007452:0.003596:0.008312:0.007586:0.007168:0.006198:0.004068:0.002744:0.003564:0.004069:0.004915:0.003659:0.011372:0.007949:0.003669:0.007659:0.005591:0.007949:0.003669:0.008384:0.008375:0.007659:0.008384:0.003716:0.007949:0.003659:0.005378:0.008416:0.003669:0.005591:0.007949:0.006271:0.008384:0.008416:0.008375:0.008384:0.003669:0.011372:0.003716:0.005370:0.008384:0.003716:0.008384:0.003659:0.005378:0.008384:0.003716:0.006271:0.003659:0.005378:0.003716:0.012696:0.007949:0.006261:0.006766:0.007659:0.003716:0.007949:0.003659:0.011372:0.007949:0.003669:0.011372:0.003716:0.003706:0.003716:0.003669:0.006766:0.008407:0.008384:0.005378:0.007659:0.006758:0.005378:0.003669:0.007239:0.008416:0.008375:0.003669:0.005378:0.008416:0.003659:0.007659:0.008384:0.007224:0.003716:0.006271:0.007941:0.003669:0.011372:0.008384:0.007941:0.008384:0.003669:0.007659:0.003669:0.005591:0.007949:0.006271:0.008384:0.008407:0.008384:0.006271:0.007949:0.003669:0.011364:0.003716:0.003716:0.003612 be received. We will contact you either by email or phone if there is anything we need to clarify or if we need any additional:@0.098153:0.414289:0.910050:0.414289:0.910050:0.399367:0.098153:0.399367:0.008517:0.008078:0.003801:0.005728:0.008078:0.006897:0.008078:0.003848:0.007353:0.008078:0.008517:0.003982:0.002949:0.002949:0.003564:0.014116:0.007933:0.003654:0.011356:0.003702:0.003702:0.003702:0.003654:0.006750:0.008402:0.008370:0.005363:0.007645:0.006750:0.005363:0.003654:0.007224:0.008402:0.008370:0.003654:0.007933:0.003702:0.005363:0.008370:0.007933:0.005583:0.003654:0.008370:0.007224:0.003654:0.007933:0.012681:0.007645:0.003702:0.003702:0.003654:0.008402:0.005583:0.003654:0.008370:0.008370:0.008402:0.008370:0.007933:0.003654:0.003702:0.004900:0.003654:0.005363:0.008370:0.007933:0.005583:0.007933:0.003654:0.003702:0.006257:0.003654:0.007645:0.008370:0.007224:0.005363:0.008370:0.003702:0.008370:0.007507:0.003654:0.011356:0.007933:0.003654:0.008370:0.007933:0.007933:0.008370:0.003654:0.005363:0.008402:0.003654:0.006750:0.003702:0.007645:0.005583:0.003702:0.004900:0.007224:0.003654:0.008402:0.005583:0.003654:0.003702:0.004900:0.003654:0.011356:0.007933:0.003654:0.008370:0.007933:0.007933:0.008370:0.003654:0.007645:0.008370:0.007224:0.003654:0.007645:0.008370:0.008370:0.003702:0.005363:0.003702:0.008402:0.008370:0.007645:0.003612 information.:@0.098153:0.427671:0.180154:0.427671:0.180154:0.412750:0.098153:0.412750:0.003785:0.008454:0.004984:0.008485:0.005662:0.012761:0.007728:0.005443:0.003785:0.008485:0.008454:0.003975 :@0.098153:0.441053:0.101717:0.441053:0.101717:0.426132:0.098153:0.426132:0.003564 If your email provides positive or negative feedback:@0.098153:0.454435:0.435801:0.454435:0.435801:0.439514:0.098153:0.439514:0.004101:0.004946:0.003702:0.007271:0.008449:0.008416:0.005631:0.003700:0.007981:0.012728:0.007692:0.003749:0.003748:0.003702:0.008416:0.005631:0.008448:0.007255:0.003749:0.008416:0.007981:0.006302:0.003702:0.008416:0.008449:0.006302:0.003749:0.005410:0.003748:0.007255:0.007981:0.003702:0.008448:0.005631:0.003700:0.008417:0.007981:0.007555:0.007692:0.005410:0.003749:0.007255:0.007981:0.003700:0.004948:0.007981:0.007981:0.008416:0.008417:0.007690:0.006798:0.007176 :@0.098153:0.467818:0.101717:0.467818:0.101717:0.452897:0.098153:0.452897:0.003564 This is a formal acknowledgement that we have received your positive or negative feedback, and a reply may be given where:@0.098153:0.481200:0.907960:0.481200:0.907960:0.466279:0.098153:0.466279:0.007773:0.008372:0.003702:0.006258:0.003656:0.003703:0.006258:0.003654:0.007646:0.003656:0.004902:0.008402:0.005583:0.012681:0.007646:0.003703:0.003656:0.007645:0.006750:0.007255:0.008372:0.008402:0.011356:0.003703:0.007933:0.008370:0.007507:0.007933:0.012681:0.007933:0.008372:0.005363:0.003656:0.005363:0.008372:0.007646:0.005363:0.003654:0.011356:0.007933:0.003656:0.008370:0.007646:0.007208:0.007933:0.003656:0.005583:0.007933:0.006750:0.007933:0.003703:0.007208:0.007933:0.008372:0.003656:0.007224:0.008403:0.008372:0.005583:0.003654:0.008372:0.008403:0.006258:0.003702:0.005363:0.003703:0.007208:0.007933:0.003654:0.008403:0.005583:0.003656:0.008370:0.007933:0.007507:0.007646:0.005363:0.003703:0.007208:0.007933:0.003654:0.004902:0.007933:0.007933:0.008370:0.008372:0.007646:0.006750:0.007255:0.004022:0.003656:0.007646:0.008370:0.008372:0.003656:0.007646:0.003656:0.005583:0.007933:0.008372:0.003703:0.007224:0.003656:0.012681:0.007646:0.007224:0.003656:0.008372:0.007933:0.003656:0.007507:0.003703:0.007208:0.007933:0.008370:0.003656:0.011356:0.008372:0.007933:0.005583:0.007855 required. All feedback received is logged and analysed in order to identify service improvements. The CPS is committed to:@0.098153:0.494582:0.894095:0.494582:0.894095:0.479661:0.098153:0.479661:0.005631:0.007981:0.008417:0.008419:0.003749:0.005631:0.007981:0.008417:0.004112:0.003703:0.009258:0.003749:0.003749:0.003702:0.004949:0.007981:0.007981:0.008417:0.008417:0.007692:0.006798:0.007302:0.003703:0.005631:0.007981:0.006798:0.007981:0.003749:0.007255:0.007981:0.008417:0.003702:0.003749:0.006304:0.003703:0.003749:0.008449:0.007555:0.007555:0.007981:0.008417:0.003703:0.007692:0.008417:0.008417:0.003702:0.007692:0.008419:0.007692:0.003749:0.007271:0.006304:0.007981:0.008419:0.003702:0.003749:0.008417:0.003702:0.008449:0.005631:0.008419:0.007981:0.005631:0.003702:0.005410:0.008449:0.003702:0.003751:0.008417:0.007981:0.008417:0.005410:0.003749:0.004949:0.007271:0.003702:0.006304:0.007981:0.005631:0.007255:0.003749:0.006798:0.007981:0.003702:0.003749:0.012728:0.008417:0.005631:0.008449:0.007255:0.007981:0.012728:0.007981:0.008417:0.005410:0.006304:0.003785:0.002744:0.003564:0.007728:0.008328:0.007888:0.003612:0.008454:0.008187:0.007287:0.003612:0.003659:0.006214:0.003612:0.006703:0.008359:0.012635:0.012633:0.003659:0.005317:0.005315:0.007888:0.008328:0.003612:0.005315:0.008312 delivering excellent service standards and will utilise public feedback to identify and develop good practice.:@0.098153:0.507965:0.799383:0.507965:0.799383:0.493044:0.098153:0.493044:0.008422:0.007982:0.003754:0.003754:0.007257:0.007981:0.005632:0.003754:0.008422:0.007556:0.003706:0.007982:0.006971:0.006799:0.007982:0.003754:0.003754:0.007982:0.008422:0.005411:0.003706:0.006309:0.007982:0.005632:0.007257:0.003754:0.006799:0.007981:0.003706:0.006309:0.005411:0.007697:0.008422:0.008422:0.007697:0.005632:0.008422:0.006309:0.003706:0.007697:0.008422:0.008422:0.003706:0.011405:0.003754:0.003754:0.003754:0.003706:0.008422:0.005411:0.003754:0.003754:0.003754:0.006309:0.007982:0.003706:0.008422:0.008422:0.008422:0.003754:0.003754:0.006799:0.003706:0.004952:0.007982:0.007982:0.008422:0.008422:0.007697:0.006799:0.007302:0.003706:0.005411:0.008454:0.003706:0.003754:0.008422:0.007982:0.008422:0.005413:0.003754:0.004952:0.007272:0.003706:0.007697:0.008422:0.008422:0.003706:0.008422:0.007982:0.007257:0.007982:0.003754:0.008454:0.008422:0.003706:0.007555:0.008454:0.008454:0.008422:0.003706:0.008422:0.005632:0.007697:0.006799:0.005411:0.003754:0.006798:0.007982:0.003975 :@0.098153:0.521347:0.101717:0.521347:0.101717:0.506426:0.098153:0.506426:0.003564 We thank you for taking the time to write to us.:@0.098153:0.534729:0.405103:0.534729:0.405103:0.519808:0.098153:0.519808:0.014056:0.007873:0.003596:0.005303:0.008312:0.007586:0.008312:0.007194:0.003596:0.007164:0.008343:0.008312:0.003596:0.004842:0.008343:0.005523:0.003596:0.005303:0.007586:0.007195:0.003643:0.008312:0.007447:0.003596:0.005301:0.008312:0.007873:0.003596:0.005301:0.003643:0.012621:0.007873:0.003596:0.005303:0.008343:0.003596:0.011296:0.005523:0.003643:0.005303:0.007873:0.003596:0.005303:0.008343:0.003596:0.008312:0.006198:0.003975 :@0.098153:0.548112:0.101717:0.548112:0.101717:0.533190:0.098153:0.533190:0.003564 Please find below a link to the Feedback and Complaints Guidance::@0.098153:0.561494:0.532249:0.561494:0.532249:0.546573:0.098153:0.546573:0.008236:0.003706:0.007936:0.007649:0.006261:0.007938:0.003659:0.004905:0.003706:0.008375:0.008375:0.003659:0.008375:0.007938:0.003706:0.008407:0.011359:0.003659:0.007649:0.003659:0.003706:0.003706:0.008375:0.007258:0.003659:0.005366:0.008407:0.003659:0.005366:0.008375:0.007936:0.003659:0.007334:0.007936:0.007938:0.008375:0.008375:0.007649:0.006754:0.007260:0.003659:0.007649:0.008375:0.008375:0.003659:0.008501:0.008407:0.012684:0.008375:0.003706:0.007649:0.003706:0.008375:0.005367:0.006261:0.003659:0.010034:0.008375:0.003706:0.008375:0.007649:0.008375:0.006755:0.007936:0.004227 :@0.098153:0.574876:0.101717:0.574876:0.101717:0.559955:0.098153:0.559955:0.003564 http://www.cps.gov.uk/contact/feedback_and_complaints/complaints_guidance_english.pdf:@0.098153:0.588259:0.705017:0.588259:0.705017:0.573337:0.098153:0.573337:0.008384:0.005378:0.005378:0.008386:0.004322:0.006192:0.006194:0.011372:0.011372:0.011372:0.004080:0.006766:0.008384:0.006273:0.004079:0.007523:0.008417:0.007224:0.004080:0.008384:0.007271:0.006194:0.006766:0.008417:0.008384:0.005378:0.007660:0.006766:0.005378:0.006192:0.004915:0.007949:0.007949:0.008384:0.008386:0.007659:0.006766:0.007271:0.007958:0.007660:0.008384:0.008386:0.007958:0.006766:0.008417:0.012696:0.008384:0.003717:0.007659:0.003717:0.008384:0.005378:0.006273:0.006192:0.006766:0.008416:0.012696:0.008384:0.003716:0.007660:0.003716:0.008386:0.005378:0.006271:0.007960:0.007523:0.008386:0.003716:0.008384:0.007660:0.008384:0.006766:0.007949:0.007958:0.007949:0.008384:0.007523:0.003716:0.003716:0.006273:0.008384:0.004080:0.008384:0.008384:0.004811 *********************************************************************+:@0.098153:0.601641:0.613140:0.601641:0.613140:0.586720:0.098153:0.586720:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007855 This e‐mail is private and is intended only for the addressee and any copy recipients.:@0.098153:0.615023:0.645730:0.615023:0.645730:0.600102:0.098153:0.600102:0.007776:0.008375:0.003706:0.006261:0.003659:0.007936:0.004921:0.012685:0.007649:0.003706:0.003706:0.003659:0.003706:0.006261:0.003659:0.008375:0.005586:0.003706:0.007211:0.007649:0.005367:0.007936:0.003659:0.007649:0.008375:0.008375:0.003659:0.003706:0.006261:0.003659:0.003706:0.008375:0.005367:0.007936:0.008375:0.008375:0.007938:0.008375:0.003659:0.008407:0.008375:0.003706:0.007227:0.003659:0.004905:0.008407:0.005586:0.003659:0.005367:0.008375:0.007938:0.003659:0.007649:0.008375:0.008375:0.005588:0.007936:0.006261:0.006261:0.007938:0.007938:0.003659:0.007649:0.008375:0.008375:0.003659:0.007649:0.008375:0.007227:0.003659:0.006754:0.008407:0.008375:0.007228:0.003659:0.005586:0.007938:0.006754:0.003706:0.008375:0.003706:0.007938:0.008375:0.005367:0.006261:0.003975 If you are not an intended recipient, please advise the sender immediately by reply e‐mail and delete this message and any:@0.098153:0.628406:0.899570:0.628406:0.899570:0.613484:0.098153:0.613484:0.004085:0.004932:0.003686:0.007255:0.008433:0.008403:0.003686:0.007678:0.005615:0.007965:0.003686:0.008402:0.008435:0.005394:0.003688:0.007676:0.008403:0.003686:0.003735:0.008402:0.005394:0.007965:0.008402:0.008403:0.007965:0.008403:0.003686:0.005615:0.007965:0.006782:0.003733:0.008403:0.003733:0.007965:0.008403:0.005394:0.004053:0.003686:0.008403:0.003733:0.007965:0.007676:0.006290:0.007965:0.003686:0.007678:0.008402:0.007239:0.003733:0.006290:0.007965:0.003688:0.005394:0.008403:0.007965:0.003688:0.006288:0.007965:0.008403:0.008402:0.007965:0.005615:0.003688:0.003733:0.012712:0.012712:0.007965:0.008402:0.003735:0.007676:0.005394:0.007965:0.003735:0.007255:0.003688:0.008402:0.007255:0.003688:0.005615:0.007965:0.008402:0.003735:0.007255:0.003688:0.007965:0.004948:0.012712:0.007678:0.003733:0.003735:0.003686:0.007676:0.008403:0.008402:0.003688:0.008402:0.007965:0.003733:0.007965:0.005394:0.007965:0.003688:0.005394:0.008403:0.003733:0.006290:0.003686:0.012712:0.007965:0.006290:0.006288:0.007678:0.007539:0.007965:0.003686:0.007678:0.008402:0.008403:0.003686:0.007678:0.008402:0.007145 attachments without retaining a copy.:@0.098153:0.641788:0.344272:0.641788:0.344272:0.626867:0.098153:0.626867:0.007597:0.005315:0.005315:0.007597:0.006703:0.008323:0.012633:0.007886:0.008323:0.005315:0.006209:0.003607:0.011309:0.003654:0.005315:0.008323:0.008354:0.008323:0.005315:0.003607:0.005536:0.007886:0.005315:0.007597:0.003654:0.008323:0.003654:0.008323:0.007460:0.003607:0.007597:0.003609:0.006703:0.008354:0.008323:0.007176:0.003975 :@0.098153:0.655170:0.101717:0.655170:0.101717:0.640249:0.098153:0.640249:0.003564 Activity and use of CPS Connect systems, the Government Secure Intranet, and the Criminal Justice Extranet is monitored to:@0.098153:0.668553:0.898078:0.668553:0.898078:0.653631:0.098153:0.653631:0.009182:0.006722:0.005334:0.003675:0.007179:0.003675:0.005334:0.007195:0.003628:0.007618:0.008343:0.008343:0.003628:0.008343:0.006230:0.007905:0.003628:0.008375:0.004874:0.003628:0.008470:0.008205:0.007302:0.003628:0.008470:0.008375:0.008343:0.008343:0.007905:0.006724:0.005334:0.003628:0.006230:0.007195:0.006230:0.005334:0.007907:0.012652:0.006230:0.003993:0.003628:0.005334:0.008343:0.007905:0.003628:0.010003:0.008375:0.007179:0.007905:0.005555:0.008343:0.012652:0.007907:0.008343:0.005334:0.003628:0.007302:0.007905:0.006722:0.008343:0.005555:0.007907:0.003628:0.004025:0.008343:0.005334:0.005555:0.007618:0.008343:0.007905:0.005334:0.003993:0.003628:0.007618:0.008343:0.008343:0.003628:0.005334:0.008343:0.007905:0.003628:0.008470:0.005555:0.003675:0.012654:0.003675:0.008343:0.007618:0.003675:0.003628:0.005082:0.008343:0.006230:0.005334:0.003675:0.006722:0.007905:0.003628:0.007760:0.006892:0.005334:0.005555:0.007618:0.008343:0.007905:0.005334:0.003628:0.003675:0.006230:0.003628:0.012652:0.008375:0.008343:0.003675:0.005336:0.008375:0.005555:0.007905:0.008343:0.003628:0.005334:0.008312 secure their effective operation and for other lawful business purposes. Communications using these systems will also be:@0.098153:0.681935:0.887955:0.681935:0.887955:0.667014:0.098153:0.667014:0.006287:0.007965:0.006782:0.008400:0.005615:0.007965:0.003684:0.005394:0.008391:0.007965:0.003732:0.005615:0.003684:0.007965:0.004930:0.004930:0.007965:0.006782:0.005394:0.003732:0.007239:0.007965:0.003675:0.008432:0.008400:0.007965:0.005615:0.007675:0.005394:0.003732:0.008432:0.008400:0.003684:0.007675:0.008400:0.008400:0.003684:0.004921:0.008432:0.005615:0.003684:0.008432:0.005394:0.008400:0.007965:0.005615:0.003684:0.003732:0.007675:0.011387:0.004930:0.008391:0.003733:0.003675:0.008400:0.008400:0.006287:0.003732:0.008400:0.007965:0.006287:0.006287:0.003684:0.008400:0.008400:0.005615:0.008400:0.008422:0.006288:0.007957:0.006287:0.004094:0.003684:0.008526:0.008432:0.012712:0.012712:0.008400:0.008400:0.003732:0.006782:0.007675:0.005394:0.003732:0.008432:0.008391:0.006288:0.003675:0.008400:0.006287:0.003732:0.008400:0.007539:0.003684:0.005394:0.008400:0.007965:0.006287:0.007965:0.003684:0.006287:0.007255:0.006287:0.005394:0.007965:0.012704:0.006288:0.003675:0.011387:0.003732:0.003732:0.003732:0.003684:0.007675:0.003732:0.006287:0.008432:0.003684:0.008400:0.007855 monitored and may be recorded to secure effective operation and for other lawful business purposes.:@0.098153:0.695317:0.759467:0.695317:0.759467:0.680396:0.098153:0.680396:0.012681:0.008391:0.008369:0.003700:0.005355:0.008400:0.005575:0.007933:0.008369:0.003643:0.007643:0.008369:0.008359:0.003653:0.012673:0.007643:0.007224:0.003643:0.008369:0.007933:0.003643:0.005583:0.007925:0.006750:0.008400:0.005575:0.008369:0.007933:0.008359:0.003653:0.005355:0.008400:0.003653:0.006246:0.007933:0.006743:0.008369:0.005583:0.007925:0.003653:0.007933:0.004889:0.004899:0.007925:0.006750:0.005363:0.003691:0.007208:0.007925:0.003653:0.008400:0.008359:0.007933:0.005583:0.007634:0.005363:0.003700:0.008391:0.008369:0.003643:0.007643:0.008369:0.008359:0.003653:0.004889:0.008400:0.005583:0.003643:0.008400:0.005363:0.008359:0.007933:0.005575:0.003653:0.003700:0.007643:0.011348:0.004899:0.008359:0.003700:0.003653:0.008359:0.008369:0.006246:0.003700:0.008369:0.007925:0.006255:0.006255:0.003643:0.008369:0.008369:0.005575:0.008369:0.008400:0.006246:0.007933:0.006246:0.003975 *********************************************************************:@0.098153:0.708700:0.605791:0.708700:0.605791:0.693778:0.098153:0.693778:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007350:0.007855