:@0.877087:0.089452:0.877635:0.089452:0.877635:0.088062:0.877087:0.088062:0.000548
KGM:@0.800450:0.087522:0.903318:0.087522:0.903318:0.049517:0.800450:0.049517:0.030965:0.031420:0.040482
I have become involved in this matter following receipt of a Data Subject Access request and a :@0.101523:0.159764:0.868998:0.159764:0.868998:0.144217:0.101523:0.144217:0.005315:0.005112:0.010114:0.009747:0.009544:0.010114:0.005112:0.010114:0.010114:0.009195:0.009563:0.015797:0.010114:0.004781:0.004395:0.009563:0.009728:0.009931:0.003676:0.009912:0.010114:0.009563:0.005315:0.004395:0.009563:0.005315:0.005112:0.009747:0.004395:0.008643:0.004965:0.015613:0.010114:0.005315:0.005112:0.010114:0.005701:0.004781:0.005682:0.009747:0.004395:0.004211:0.010114:0.012689:0.004395:0.010114:0.010114:0.005112:0.006234:0.009931:0.009195:0.009747:0.004395:0.009931:0.005313:0.004781:0.010114:0.005315:0.005112:0.010114:0.005315:0.013057:0.010114:0.005112:0.010114:0.004965:0.012137:0.010114:0.010114:0.004395:0.009931:0.009195:0.004965:0.005112:0.012266:0.009195:0.009195:0.010114:0.008827:0.008643:0.005315:0.006124:0.010114:0.010114:0.009931:0.010114:0.008827:0.005112:0.005315:0.010114:0.010114:0.009931:0.005315:0.010464:0.005112
complaint letter from Simon and Lorraine Cordell. During the course of my investigations to establish :@0.101523:0.172834:0.915508:0.172834:0.915508:0.157287:0.101523:0.157287:0.009195:0.010114:0.015613:0.009747:0.004395:0.009931:0.004395:0.009747:0.005112:0.004965:0.004211:0.010114:0.004781:0.005315:0.010114:0.006124:0.004781:0.005682:0.006124:0.009563:0.015429:0.005112:0.011953:0.003862:0.015797:0.010114:0.010114:0.005112:0.010114:0.010114:0.010114:0.005112:0.010114:0.010114:0.006124:0.006124:0.009563:0.004395:0.010114:0.010114:0.005112:0.013277:0.010114:0.006124:0.009931:0.010114:0.004082:0.004211:0.004781:0.005315:0.013057:0.010114:0.006124:0.004395:0.009563:0.010114:0.005315:0.005112:0.010114:0.010114:0.005315:0.009195:0.009931:0.010114:0.006124:0.008827:0.010114:0.005112:0.010114:0.005315:0.004781:0.015797:0.008643:0.005315:0.004395:0.009563:0.009544:0.010114:0.008827:0.004781:0.004393:0.010114:0.009931:0.005315:0.004395:0.010114:0.009931:0.008827:0.005315:0.005112:0.010114:0.005315:0.009931:0.008827:0.005315:0.009931:0.010114:0.004082:0.004211:0.008827:0.010114:0.005112
all the facts before responding to the letter of complaint it has been necessary for me to obtain and :@0.101523:0.185904:0.900131:0.185904:0.900131:0.170358:0.101523:0.170358:0.010114:0.004395:0.003862:0.005315:0.005112:0.010114:0.010114:0.004781:0.005315:0.009931:0.009195:0.005315:0.008827:0.005112:0.010114:0.009747:0.005682:0.009929:0.006234:0.009931:0.005315:0.006124:0.010114:0.008643:0.010114:0.010114:0.010114:0.010114:0.004211:0.010114:0.010114:0.005112:0.005315:0.010114:0.005315:0.005112:0.010114:0.010114:0.004781:0.004395:0.010114:0.004781:0.005112:0.010114:0.006234:0.005112:0.009747:0.005315:0.005111:0.009197:0.009747:0.015611:0.009747:0.004395:0.009931:0.004395:0.009747:0.004781:0.005112:0.004082:0.005112:0.005315:0.010114:0.010114:0.008643:0.005315:0.010114:0.009931:0.010114:0.010114:0.005315:0.009931:0.010114:0.009195:0.010114:0.009195:0.008827:0.009931:0.006232:0.009195:0.005112:0.005682:0.010114:0.006234:0.004781:0.015319:0.010114:0.005112:0.005315:0.009563:0.005315:0.010114:0.009931:0.005315:0.010114:0.004395:0.009563:0.005315:0.009931:0.010114:0.010114:0.005112
listen to various phone calls between the client and Underwriters, the Broker and Underwriters, :@0.101523:0.198975:0.869920:0.198975:0.869920:0.183428:0.101523:0.183428:0.004395:0.004395:0.008643:0.005315:0.010114:0.009931:0.004965:0.005112:0.010114:0.004781:0.009728:0.009931:0.005701:0.004395:0.010114:0.010114:0.008643:0.005317:0.010114:0.010114:0.009929:0.010114:0.010114:0.005112:0.009360:0.009931:0.004395:0.004395:0.008827:0.005112:0.010114:0.010114:0.005315:0.012689:0.009931:0.010114:0.010114:0.005315:0.005112:0.010114:0.010114:0.005112:0.009360:0.003862:0.004395:0.010114:0.009931:0.005315:0.005315:0.009931:0.010114:0.010114:0.005112:0.013277:0.009563:0.010114:0.010114:0.006124:0.012689:0.006124:0.004393:0.005114:0.010114:0.006234:0.008643:0.005315:0.005112:0.005315:0.010114:0.010114:0.005112:0.012266:0.006234:0.010114:0.009195:0.009931:0.006234:0.005112:0.010114:0.010114:0.010114:0.005112:0.013277:0.010114:0.009931:0.010114:0.006234:0.012687:0.006124:0.004211:0.005315:0.010114:0.006124:0.008643:0.005315:0.005112
Underwriters and the Police compound and the original call from the officer at the roadside and :@0.101523:0.212045:0.870799:0.212045:0.870799:0.196498:0.101523:0.196498:0.013057:0.010114:0.010114:0.010114:0.006418:0.012873:0.006124:0.004211:0.005315:0.010114:0.006124:0.008643:0.005315:0.010114:0.010114:0.009931:0.005315:0.005112:0.010114:0.010114:0.005315:0.012137:0.009747:0.004393:0.004211:0.009195:0.009747:0.005112:0.009360:0.009563:0.015797:0.010114:0.009931:0.010114:0.010114:0.010114:0.005112:0.010114:0.010114:0.010114:0.005112:0.005315:0.010114:0.010114:0.005112:0.010114:0.005701:0.004395:0.010114:0.004395:0.009931:0.009747:0.003862:0.005315:0.009195:0.009931:0.004082:0.004211:0.004965:0.005112:0.006232:0.009564:0.015795:0.004781:0.005315:0.009931:0.010114:0.005315:0.009563:0.005315:0.005112:0.004082:0.009195:0.010114:0.006124:0.005112:0.010114:0.004781:0.005315:0.005112:0.010114:0.010114:0.005315:0.006124:0.010114:0.009931:0.010114:0.008825:0.004397:0.009929:0.010114:0.005315:0.009931:0.010114:0.010114:0.005112
Underwriters. :@0.101523:0.225115:0.215172:0.225115:0.215172:0.209569:0.101523:0.209569:0.013057:0.010114:0.010114:0.010114:0.006418:0.012873:0.006124:0.004211:0.005315:0.010114:0.006124:0.008643:0.005315:0.005112
I feel I have now reached a good understanding of the sequence of events and as a result have :@0.101523:0.248756:0.875288:0.248756:0.875288:0.233210:0.101523:0.233210:0.005315:0.004781:0.005682:0.009931:0.009747:0.004395:0.004781:0.005112:0.005315:0.010114:0.009563:0.009728:0.010114:0.005112:0.010114:0.010114:0.012689:0.005315:0.006124:0.009929:0.010114:0.009195:0.010114:0.010114:0.009931:0.005315:0.010114:0.005112:0.010114:0.010114:0.010114:0.010114:0.005112:0.010114:0.010114:0.010114:0.010114:0.006124:0.008643:0.005315:0.010114:0.010464:0.009931:0.004395:0.010114:0.010114:0.005112:0.009747:0.005682:0.005315:0.005112:0.010114:0.010114:0.004781:0.008827:0.009931:0.010114:0.010464:0.010114:0.010114:0.009195:0.010114:0.005112:0.010114:0.005682:0.005315:0.009563:0.009730:0.009929:0.009747:0.005112:0.008827:0.005315:0.009931:0.010114:0.010114:0.005315:0.009931:0.008827:0.005315:0.009931:0.005315:0.006124:0.010114:0.008643:0.010114:0.004395:0.005112:0.005315:0.010114:0.009563:0.010096:0.009745:0.005112
provided both a Letter of Indemnity and 2 relevant call recordings to Lorraine and Simon Cordell to :@0.101523:0.261827:0.899303:0.261827:0.899303:0.246280:0.101523:0.246280:0.010114:0.006124:0.009563:0.009728:0.004211:0.010114:0.010114:0.010114:0.005112:0.010114:0.010114:0.005315:0.009931:0.005315:0.010114:0.005112:0.010114:0.010114:0.004781:0.005315:0.010114:0.006124:0.005112:0.009747:0.005111:0.005317:0.005315:0.010114:0.009929:0.009747:0.015613:0.009747:0.004395:0.005112:0.008827:0.005315:0.009931:0.010114:0.010114:0.005112:0.010114:0.005315:0.006124:0.010114:0.004395:0.009563:0.009544:0.010114:0.009747:0.005112:0.005315:0.009195:0.009563:0.004395:0.004082:0.005112:0.005701:0.010114:0.009195:0.010114:0.006122:0.009931:0.004395:0.010114:0.010114:0.008643:0.005315:0.005315:0.009931:0.005315:0.010114:0.010114:0.006124:0.006124:0.009931:0.004395:0.010114:0.010114:0.005112:0.010114:0.010114:0.010114:0.005112:0.011953:0.003862:0.015797:0.010114:0.010114:0.005112:0.013277:0.009931:0.006234:0.009929:0.009747:0.004395:0.003862:0.005315:0.005112:0.009747:0.005112
support their appeal. :@0.101523:0.274897:0.272971:0.274897:0.272971:0.259351:0.101523:0.259351:0.008827:0.009931:0.010114:0.010464:0.010114:0.006124:0.005315:0.005112:0.005315:0.010114:0.010114:0.004211:0.005701:0.005315:0.010114:0.009931:0.010114:0.010114:0.010114:0.004395:0.004781:0.005112
Josephine Ward has requested that in addition to this I provide a section 9 statement and confirm the :@0.101523:0.298538:0.921175:0.298560:0.921175:0.283013:0.101523:0.282992:0.009195:0.010114:0.008643:0.010114:0.010114:0.010114:0.004395:0.009931:0.010114:0.004781:0.018371:0.010114:0.006124:0.010114:0.005111:0.010114:0.010114:0.008825:0.005112:0.006234:0.010114:0.009931:0.010114:0.010114:0.008827:0.005112:0.010114:0.010114:0.005315:0.005112:0.010114:0.010114:0.005112:0.005315:0.004395:0.009563:0.005315:0.010114:0.010114:0.009931:0.004395:0.004781:0.004395:0.010114:0.010114:0.004779:0.005114:0.010114:0.005315:0.005317:0.009563:0.004393:0.008643:0.005315:0.005315:0.004781:0.010114:0.006124:0.009563:0.009544:0.004395:0.010114:0.010114:0.005112:0.010114:0.005315:0.008643:0.010114:0.009195:0.005315:0.004395:0.009931:0.010114:0.005315:0.009563:0.005315:0.008643:0.005315:0.010114:0.005112:0.009747:0.015797:0.009931:0.010114:0.005315:0.005111:0.010114:0.010114:0.010114:0.005112:0.009360:0.009931:0.009747:0.005112:0.004395:0.005701:0.015429:0.005112:0.005315:0.010114:0.010102:0.097961
following points - :@0.101523:0.311633:0.242223:0.311633:0.242223:0.296086:0.101523:0.296086:0.005682:0.009563:0.004082:0.004211:0.010114:0.012689:0.004395:0.010114:0.010114:0.005112:0.010114:0.010114:0.004395:0.009931:0.005315:0.008827:0.005112:0.005701:0.005112
>  I have been able to search and locate, I believe, all of the relevant call recordings connected :@0.145309:0.334994:0.924678:0.334997:0.924678:0.319451:0.145309:0.319447:0.010482:0.005112:0.015466:0.005315:0.005112:0.010114:0.009747:0.009544:0.010114:0.005112:0.010114:0.010114:0.010114:0.010114:0.005112:0.010114:0.010114:0.004395:0.010114:0.004781:0.005112:0.010114:0.005315:0.008827:0.009931:0.010114:0.006122:0.009195:0.010114:0.005112:0.010114:0.010114:0.010114:0.005315:0.004211:0.010114:0.009195:0.010114:0.005112:0.009747:0.005315:0.005112:0.004965:0.005112:0.010114:0.010114:0.003862:0.004395:0.009747:0.009544:0.010114:0.004781:0.005315:0.009931:0.004082:0.004211:0.005315:0.009563:0.005315:0.004781:0.004781:0.010114:0.010114:0.005112:0.006234:0.010114:0.004211:0.009747:0.009544:0.010114:0.010114:0.005112:0.005315:0.009193:0.009748:0.003860:0.004395:0.005112:0.006234:0.010114:0.009195:0.009931:0.006234:0.009563:0.004395:0.010114:0.010114:0.008643:0.005315:0.009195:0.010114:0.009931:0.010114:0.010114:0.009195:0.005112:0.010114:0.010570:0.042925
to this matter. I have located in total 8 call recordings but have provided the 2 relevant calls :@0.176408:0.348070:0.914201:0.348070:0.914201:0.332524:0.176408:0.332524:0.005315:0.009931:0.005315:0.005112:0.009747:0.004395:0.008827:0.004781:0.015613:0.010114:0.005315:0.005112:0.010114:0.005701:0.005315:0.005112:0.004965:0.005112:0.010114:0.009747:0.009544:0.010114:0.004781:0.004395:0.010114:0.009195:0.010114:0.005112:0.010114:0.010114:0.004781:0.004393:0.010114:0.004781:0.005112:0.010114:0.005315:0.010114:0.003862:0.005315:0.010114:0.005112:0.009195:0.009747:0.003862:0.004395:0.005315:0.006124:0.009931:0.009195:0.010114:0.006124:0.009747:0.004211:0.010114:0.010114:0.008827:0.005111:0.010114:0.010114:0.005112:0.005315:0.010114:0.009563:0.010096:0.009747:0.005112:0.010114:0.006124:0.009747:0.009544:0.004395:0.009931:0.010114:0.010114:0.004781:0.005315:0.010114:0.009931:0.005313:0.010114:0.005112:0.006234:0.009563:0.004395:0.009563:0.009728:0.010114:0.009931:0.005315:0.004781:0.009195:0.010114:0.003862:0.004395:0.008827:0.005112
being the call from the officer at the roadside talking to Underwriters and the call from :@0.176408:0.361421:0.867693:0.361421:0.867693:0.345874:0.176408:0.345874:0.010114:0.010114:0.004211:0.010114:0.010114:0.005112:0.005315:0.010114:0.010114:0.005112:0.009360:0.009563:0.004395:0.003862:0.004781:0.005682:0.006234:0.009563:0.015319:0.005315:0.005112:0.010114:0.009747:0.005111:0.009748:0.005111:0.005315:0.004395:0.009195:0.010114:0.005701:0.005112:0.010114:0.005315:0.004781:0.005315:0.009931:0.010114:0.005315:0.006124:0.010114:0.009931:0.010114:0.008827:0.004395:0.009931:0.010114:0.005315:0.005112:0.010114:0.004395:0.008825:0.004211:0.010114:0.010114:0.004781:0.005315:0.010114:0.004781:0.013057:0.010114:0.010114:0.010114:0.006418:0.012689:0.006234:0.004211:0.005315:0.010114:0.006124:0.008643:0.005315:0.010114:0.010114:0.009931:0.005315:0.005315:0.009931:0.010114:0.005315:0.009195:0.009931:0.004082:0.003862:0.004781:0.005682:0.006232:0.009564:0.015317:0.005112
Underwriters to the Police compound. The fact that I have been able to search for and locate :@0.176408:0.374491:0.928182:0.374494:0.928182:0.358948:0.176408:0.358945:0.013057:0.010114:0.010114:0.010114:0.006418:0.012873:0.006124:0.004211:0.005315:0.010114:0.006124:0.008643:0.005315:0.005315:0.009929:0.005315:0.005114:0.010114:0.010114:0.004781:0.012266:0.010114:0.004082:0.004211:0.009193:0.010114:0.004781:0.009195:0.009747:0.015613:0.010114:0.010114:0.010114:0.009931:0.010114:0.005315:0.005112:0.011383:0.010114:0.010114:0.004781:0.005315:0.009931:0.009195:0.004965:0.005112:0.005315:0.010114:0.010114:0.004781:0.005112:0.005315:0.005315:0.009932:0.009745:0.009544:0.010114:0.005315:0.009931:0.010114:0.010114:0.010114:0.005112:0.010114:0.009747:0.004211:0.010114:0.005315:0.005112:0.009747:0.005315:0.008643:0.010114:0.010114:0.006124:0.009195:0.010114:0.005112:0.005682:0.010114:0.005701:0.005315:0.009931:0.010114:0.010114:0.005112:0.004395:0.010114:0.009195:0.009747:0.005112:0.010557:-0.016439
these calls proves to me that our call recording equipment was functioning correctly, certainly :@0.176408:0.387567:0.932123:0.387567:0.932123:0.372021:0.176408:0.372021:0.005315:0.009931:0.010114:0.008827:0.010114:0.005112:0.009195:0.010114:0.004395:0.004395:0.008643:0.005315:0.010114:0.006122:0.009563:0.010096:0.010114:0.008643:0.005315:0.005112:0.009747:0.004781:0.015797:0.010114:0.004781:0.005112:0.010114:0.010114:0.005315:0.005112:0.010114:0.010114:0.006124:0.004781:0.009195:0.010114:0.004082:0.004211:0.005315:0.006124:0.010114:0.009195:0.009931:0.006232:0.009564:0.004393:0.010114:0.009931:0.005315:0.010114:0.010114:0.009931:0.004395:0.009563:0.015429:0.010114:0.009931:0.005315:0.005315:0.012689:0.010464:0.008643:0.005315:0.005682:0.010114:0.009931:0.008827:0.005315:0.004211:0.010114:0.009747:0.004211:0.010114:0.010114:0.005315:0.009195:0.009931:0.006232:0.006124:0.009931:0.009195:0.004965:0.004211:0.008827:0.005315:0.005112:0.009195:0.010114:0.005701:0.005315:0.010114:0.004211:0.009747:0.004395:0.009242:0.005112
on the days in question, on the few occasions its not working the result is that you cannot :@0.176408:0.400640:0.899279:0.400640:0.899279:0.385094:0.176408:0.385094:0.010114:0.010114:0.005112:0.005315:0.010114:0.009931:0.005315:0.010114:0.010114:0.009195:0.008643:0.005315:0.004395:0.009931:0.005315:0.010114:0.009929:0.010114:0.008825:0.005112:0.004395:0.010114:0.010114:0.005315:0.005112:0.010114:0.010114:0.004781:0.005315:0.009931:0.010114:0.004781:0.005682:0.010114:0.012689:0.005315:0.010114:0.009195:0.009195:0.009931:0.008827:0.004395:0.010114:0.009931:0.008827:0.005315:0.004211:0.005315:0.008827:0.005111:0.010114:0.010114:0.005111:0.005315:0.012687:0.010114:0.006124:0.009195:0.004395:0.010114:0.009931:0.005315:0.005315:0.009931:0.010114:0.004781:0.006234:0.009931:0.008827:0.010114:0.004395:0.005111:0.004965:0.004213:0.008827:0.005315:0.005111:0.010114:0.010114:0.005315:0.005112:0.009193:0.010114:0.009747:0.005112:0.009195:0.010114:0.010114:0.010114:0.009931:0.005315:0.005112
locate any call recordings. :@0.176408:0.413711:0.392468:0.413711:0.392468:0.398164:0.176408:0.398164:0.004395:0.010114:0.009195:0.009931:0.005315:0.010114:0.005112:0.010114:0.010114:0.008827:0.005112:0.009195:0.010114:0.004082:0.004211:0.004781:0.006232:0.010114:0.009195:0.009931:0.006234:0.009931:0.004395:0.010114:0.010114:0.008643:0.005315:0.005112
>  I would confirm that the 2 calls I have provided to Simon and Lorraine are authentic and have :@0.145311:0.427061:0.932123:0.427065:0.932123:0.411518:0.145311:0.411515:0.010482:0.005112:0.015466:0.005315:0.005112:0.012689:0.010114:0.010114:0.004395:0.010114:0.005112:0.009195:0.010114:0.009747:0.005682:0.003862:0.005701:0.015797:0.004779:0.005114:0.010114:0.010114:0.005313:0.004781:0.005317:0.009929:0.010114:0.005315:0.009931:0.005315:0.009195:0.009563:0.004395:0.004395:0.008827:0.005112:0.004965:0.005112:0.010114:0.009747:0.009544:0.010114:0.005112:0.010114:0.006234:0.009563:0.009544:0.004082:0.009931:0.010114:0.010114:0.005112:0.005315:0.010114:0.004781:0.012266:0.004081:0.015615:0.009747:0.009929:0.005315:0.010114:0.009931:0.010114:0.005315:0.010114:0.009931:0.006234:0.006124:0.009931:0.004395:0.010114:0.010114:0.005112:0.010114:0.006234:0.009931:0.005315:0.010114:0.010114:0.005111:0.010114:0.010114:0.010114:0.004779:0.004395:0.009195:0.005112:0.010114:0.010114:0.010114:0.005112:0.010114:0.009747:0.009544:0.010108:-0.094729
come from KGM call recording systems. These 2 calls specifically are - :@0.176408:0.440694:0.753058:0.440694:0.753058:0.425147:0.176408:0.425147:0.009195:0.010114:0.015613:0.009747:0.004781:0.005682:0.006124:0.009563:0.015429:0.005112:0.012266:0.014160:0.015319:0.005112:0.009360:0.009563:0.003862:0.004395:0.005315:0.006124:0.010114:0.009195:0.009931:0.006234:0.009563:0.004395:0.010114:0.009931:0.005315:0.008827:0.009195:0.008643:0.005315:0.010114:0.015613:0.008827:0.005315:0.005112:0.011383:0.010114:0.010114:0.008643:0.010114:0.005315:0.010114:0.005112:0.009195:0.009747:0.004395:0.004211:0.008827:0.004781:0.008827:0.010114:0.009931:0.009195:0.004393:0.005317:0.004395:0.009195:0.009563:0.004395:0.003862:0.009195:0.005315:0.010116:0.006124:0.009931:0.005315:0.005701:0.005112
• :@0.210999:0.454325:0.222713:0.454325:0.222713:0.438778:0.210999:0.438778:0.006602:0.005112
The call made to Underwriters by the Police officer on the 14/11/2013 :@0.243328:0.454325:0.807854:0.454325:0.807854:0.438778:0.243328:0.438778:0.011383:0.010114:0.010114:0.005112:0.009195:0.010114:0.004082:0.003862:0.004781:0.015797:0.010114:0.009931:0.010114:0.005315:0.005112:0.010114:0.005315:0.013057:0.010114:0.010114:0.010114:0.006124:0.012687:0.006124:0.004395:0.005112:0.010114:0.006124:0.008827:0.005112:0.010114:0.009195:0.004781:0.005315:0.010114:0.010114:0.005112:0.012266:0.010114:0.004082:0.004211:0.009195:0.009747:0.005112:0.009747:0.005112:0.005315:0.004395:0.009195:0.010114:0.005701:0.005112:0.010114:0.010114:0.005315:0.004781:0.010114:0.009931:0.005315:0.010114:0.009931:0.005313:0.010114:0.010114:0.005112:0.010114:0.010114:0.010114:0.009931:0.005112
• :@0.210999:0.467956:0.222713:0.467956:0.222713:0.452409:0.210999:0.452409:0.006602:0.005112
The call made by Kelly Tiller to the Police compound on the 26/11/2013 :@0.243328:0.467956:0.824460:0.467956:0.824460:0.452409:0.243328:0.452409:0.011383:0.010114:0.010114:0.005112:0.009195:0.010114:0.004082:0.003862:0.004781:0.015797:0.010114:0.009931:0.010114:0.005315:0.009929:0.009197:0.005315:0.012266:0.009561:0.004084:0.004209:0.009195:0.004965:0.010850:0.004395:0.003862:0.004395:0.010114:0.006124:0.004781:0.005315:0.010114:0.004781:0.005112:0.010114:0.010114:0.005315:0.012137:0.010114:0.004082:0.004211:0.009195:0.009747:0.005112:0.009195:0.009747:0.015613:0.010114:0.010114:0.010114:0.010114:0.009931:0.005315:0.010114:0.009931:0.005315:0.005315:0.009929:0.010114:0.005315:0.009931:0.010114:0.005315:0.010114:0.009931:0.005315:0.010114:0.009931:0.010114:0.010114:0.005112
>  I would confirm that I was searching for and located these call recordings on the 23/1/2015 :@0.145311:0.481587:0.911091:0.481587:0.911091:0.466040:0.145311:0.466040:0.010482:0.005112:0.015466:0.005315:0.005112:0.012689:0.010114:0.010114:0.004395:0.010114:0.005112:0.009195:0.010114:0.009747:0.005682:0.003862:0.005701:0.015797:0.004781:0.005111:0.010114:0.010114:0.005313:0.004781:0.005315:0.005112:0.012689:0.010114:0.008827:0.005112:0.009360:0.009931:0.010114:0.006124:0.009195:0.010114:0.004395:0.009931:0.010114:0.004781:0.005682:0.010114:0.006234:0.005112:0.010114:0.010114:0.010114:0.004781:0.004395:0.009929:0.009195:0.010114:0.005315:0.010114:0.009931:0.005315:0.005112:0.010114:0.009747:0.008643:0.010114:0.005315:0.009195:0.010114:0.004211:0.004395:0.005315:0.006124:0.010114:0.009195:0.009931:0.006234:0.009563:0.004395:0.010114:0.009931:0.008825:0.005315:0.009931:0.010114:0.005315:0.005112:0.010114:0.010114:0.005315:0.009931:0.010114:0.005315:0.010114:0.005112:0.010114:0.010114:0.010114:0.009563:0.005112
>  i would confirm that I e-mailed these call recordings across along with the Letter of Indemnity :@0.145311:0.495218:0.928619:0.495211:0.928619:0.479664:0.145311:0.479671:0.010482:0.005112:0.015466:0.004395:0.005112:0.012873:0.010114:0.009931:0.004395:0.010114:0.005112:0.009360:0.009931:0.009745:0.005112:0.004395:0.005701:0.015429:0.005112:0.005315:0.010114:0.010114:0.004781:0.005112:0.005315:0.005315:0.010114:0.005517:0.015797:0.009747:0.003862:0.004395:0.010114:0.009931:0.005315:0.005315:0.009929:0.010114:0.008827:0.009931:0.005315:0.009195:0.010114:0.003862:0.004395:0.004781:0.006234:0.009931:0.009195:0.010114:0.006124:0.010114:0.004395:0.010114:0.009931:0.008825:0.005315:0.009929:0.009195:0.005701:0.010114:0.009195:0.008827:0.005112:0.010114:0.004395:0.010114:0.010114:0.009931:0.005315:0.012689:0.004395:0.005112:0.010114:0.005315:0.005112:0.010114:0.010114:0.005315:0.010114:0.009931:0.005315:0.005315:0.009931:0.005701:0.005315:0.009563:0.005315:0.005112:0.005315:0.010114:0.010114:0.009563:0.015795:0.010114:0.003860:0.005315:0.009238:-0.187604
to Simon & Lorraine Cordell on the 30/1/2015. :@0.176408:0.508840:0.552641:0.508840:0.552641:0.493294:0.176408:0.493294:0.005315:0.009931:0.005315:0.011769:0.004082:0.015613:0.010114:0.010114:0.005112:0.011953:0.005112:0.010114:0.010114:0.006124:0.006124:0.010114:0.004395:0.010114:0.009931:0.005315:0.013057:0.010114:0.006124:0.010114:0.009563:0.004393:0.004082:0.005112:0.010114:0.010114:0.005112:0.005313:0.010114:0.010114:0.005112:0.010114:0.010114:0.005112:0.009747:0.005315:0.009931:0.010114:0.010114:0.010114:0.005112:0.005112
If I can be of any further assistance please do not hesitate to contact me. :@0.101523:0.604802:0.693892:0.604802:0.693892:0.589255:0.101523:0.589255:0.004781:0.005682:0.004781:0.005315:0.005112:0.009360:0.009931:0.010114:0.005315:0.010114:0.009931:0.005315:0.009563:0.005315:0.005112:0.010114:0.010114:0.009195:0.004781:0.005313:0.010114:0.006124:0.005112:0.010114:0.010114:0.006124:0.005315:0.010114:0.008643:0.008827:0.004395:0.008643:0.005315:0.010114:0.009931:0.009195:0.010114:0.005315:0.009931:0.004395:0.010114:0.010114:0.008643:0.010114:0.005315:0.010114:0.009931:0.005315:0.010114:0.009931:0.005315:0.005315:0.009931:0.010114:0.008827:0.004395:0.005112:0.010114:0.005315:0.009931:0.005315:0.005315:0.009931:0.005315:0.009195:0.010114:0.010114:0.005112:0.010114:0.008827:0.005112:0.004965:0.015613:0.009747:0.005185:0.005112
These notes/documents were created or received by a person in the course of trade, business, :@0.101523:0.627888:0.870690:0.627888:0.870690:0.612341:0.101523:0.612341:0.011383:0.010114:0.009931:0.008827:0.010114:0.005112:0.010114:0.010114:0.005315:0.010114:0.008643:0.005315:0.010114:0.009931:0.009193:0.010114:0.015795:0.010114:0.009931:0.005315:0.008827:0.005112:0.012689:0.010114:0.006602:0.010114:0.005112:0.009195:0.006234:0.010114:0.009931:0.005315:0.010114:0.009931:0.005315:0.010114:0.006122:0.005112:0.006234:0.010114:0.009195:0.009931:0.003678:0.009912:0.010114:0.009563:0.005315:0.010114:0.009195:0.005112:0.010114:0.004965:0.009931:0.010114:0.006124:0.008827:0.010114:0.009931:0.005315:0.004395:0.009931:0.005315:0.005317:0.009931:0.010114:0.005315:0.009195:0.009931:0.010114:0.006234:0.008643:0.010114:0.005315:0.009931:0.005315:0.005112:0.005315:0.006234:0.009931:0.010114:0.010114:0.004781:0.005315:0.009931:0.010114:0.008827:0.004397:0.009929:0.010114:0.009195:0.008827:0.005112:0.005112
profession or other occupation, or as the holder of a paid or unpaid office and the information :@0.101523:0.643189:0.854599:0.643189:0.854599:0.627643:0.101523:0.627643:0.010114:0.006124:0.010114:0.005682:0.009931:0.008827:0.008827:0.004211:0.010114:0.010114:0.005112:0.010114:0.006232:0.005114:0.010114:0.005315:0.010114:0.009931:0.006234:0.005112:0.010114:0.009195:0.009195:0.010114:0.010114:0.010114:0.004781:0.004395:0.009931:0.010114:0.005315:0.005112:0.010114:0.005701:0.005315:0.010114:0.008643:0.005315:0.005112:0.010114:0.010114:0.005315:0.010114:0.009931:0.004395:0.010114:0.010114:0.006122:0.005112:0.009747:0.005112:0.005315:0.010114:0.005315:0.009931:0.009747:0.003862:0.010114:0.005315:0.009931:0.006234:0.005112:0.010114:0.010114:0.010114:0.010114:0.004211:0.010114:0.005315:0.009563:0.005315:0.005112:0.004082:0.009195:0.009931:0.005315:0.010114:0.010114:0.009931:0.005315:0.005112:0.010114:0.010114:0.004781:0.004393:0.009747:0.005684:0.009929:0.005701:0.015797:0.009563:0.005315:0.004395:0.010114:0.009563:0.005112
contained in the notes/documents was supplied by a person (whether or not the maker of the :@0.101523:0.658491:0.854544:0.658491:0.854544:0.642944:0.101523:0.642944:0.009195:0.010114:0.010114:0.005112:0.010114:0.004395:0.010114:0.009931:0.010114:0.005315:0.004395:0.009563:0.005315:0.005112:0.010114:0.010114:0.005112:0.010114:0.010114:0.005315:0.010114:0.008643:0.005315:0.010114:0.009931:0.009195:0.009745:0.015613:0.010114:0.010114:0.005315:0.008643:0.005315:0.012689:0.010464:0.008827:0.005112:0.008827:0.010114:0.010464:0.010114:0.004395:0.004211:0.010114:0.010114:0.005112:0.010114:0.009195:0.005315:0.009563:0.005315:0.009563:0.010114:0.006124:0.008827:0.010114:0.009931:0.005315:0.006602:0.012689:0.009931:0.010114:0.005315:0.010114:0.009931:0.006232:0.005112:0.010114:0.006234:0.005112:0.010114:0.010114:0.005315:0.005112:0.005315:0.010114:0.009931:0.004965:0.015613:0.010114:0.009195:0.010114:0.005701:0.005112:0.009747:0.005682:0.004781:0.005315:0.010114:0.009931:0.005112
statement) who had, or may reasonably be supposed to have had, personal knowledge of the matters :@0.101523:0.673792:0.925992:0.673782:0.925992:0.658236:0.101523:0.658245:0.008827:0.005112:0.010114:0.005315:0.010114:0.015613:0.010114:0.010114:0.005112:0.005885:0.005112:0.012689:0.010114:0.010114:0.005315:0.009931:0.010114:0.010114:0.005112:0.005315:0.010114:0.006122:0.004781:0.015797:0.010114:0.009195:0.005112:0.006234:0.010114:0.009931:0.008827:0.010114:0.010114:0.009931:0.010114:0.004395:0.009195:0.005112:0.010114:0.010114:0.005315:0.008643:0.010114:0.010114:0.010114:0.010464:0.008827:0.009929:0.010114:0.005315:0.005112:0.010114:0.005315:0.010114:0.009563:0.010096:0.009931:0.005315:0.010114:0.010114:0.009931:0.004965:0.005112:0.010114:0.010114:0.006124:0.008827:0.009931:0.010114:0.010114:0.004395:0.005112:0.009195:0.010114:0.010114:0.012689:0.004395:0.010114:0.009931:0.010114:0.010114:0.005315:0.009931:0.005684:0.004779:0.005315:0.010114:0.010114:0.004781:0.015613:0.010114:0.004781:0.005315:0.010114:0.006124:0.009088:-0.437528
dealt with and where the information contained in the notes/documents was supplied directly or :@0.101523:0.689081:0.872105:0.689081:0.872105:0.673534:0.101523:0.673534:0.010114:0.010114:0.009931:0.004395:0.005315:0.005112:0.012873:0.004211:0.005315:0.010114:0.005112:0.010114:0.010114:0.010114:0.005112:0.012873:0.009931:0.010114:0.006232:0.009931:0.005315:0.005112:0.010114:0.010114:0.004781:0.004395:0.009747:0.005682:0.009931:0.005701:0.015797:0.010114:0.004781:0.004395:0.010114:0.009931:0.005315:0.009195:0.010114:0.009931:0.005315:0.009563:0.004393:0.010114:0.010114:0.010114:0.004781:0.004395:0.009931:0.005315:0.005112:0.010114:0.010114:0.005315:0.009563:0.010114:0.005315:0.009931:0.008827:0.005315:0.009931:0.010114:0.009195:0.010114:0.015797:0.009931:0.010114:0.005315:0.008643:0.005315:0.012687:0.010466:0.008825:0.005112:0.008827:0.010464:0.010114:0.010114:0.004395:0.004211:0.010114:0.010114:0.005315:0.009931:0.004082:0.006124:0.009931:0.009195:0.004965:0.004211:0.009195:0.005315:0.010114:0.005701:0.005112
indirectly each person through whom it was supplied received it in the course of a trade, business, :@0.101523:0.704382:0.896140:0.704382:0.896140:0.688835:0.101523:0.688835:0.004395:0.010114:0.009931:0.004395:0.006234:0.009931:0.008825:0.005112:0.004082:0.009195:0.005112:0.010114:0.010114:0.009195:0.010114:0.005315:0.009931:0.010114:0.006124:0.008827:0.010114:0.009931:0.005315:0.005112:0.010114:0.006234:0.010114:0.009931:0.010114:0.010114:0.005112:0.012873:0.009931:0.010114:0.015797:0.005315:0.003862:0.005315:0.005112:0.012689:0.010114:0.008827:0.005112:0.008827:0.010464:0.010114:0.010114:0.004395:0.004395:0.009931:0.010114:0.005315:0.006124:0.009563:0.009195:0.010114:0.003862:0.009728:0.009931:0.010114:0.004781:0.004395:0.004781:0.005315:0.004395:0.009563:0.005315:0.005111:0.010114:0.010114:0.005315:0.009193:0.009931:0.010114:0.006234:0.008643:0.010114:0.005315:0.009563:0.005682:0.005112:0.010114:0.004965:0.005112:0.006234:0.010114:0.009931:0.010114:0.005315:0.005112:0.010114:0.010114:0.008827:0.004211:0.010114:0.010114:0.008827:0.008643:0.005682:0.005112
profession or other occupation, or as the holder of a paid or unpaid office and the person who made :@0.101523:0.719683:0.909382:0.719683:0.909382:0.704137:0.101523:0.704137:0.010114:0.006124:0.010114:0.005682:0.009931:0.008827:0.008827:0.004211:0.010114:0.010114:0.005112:0.010114:0.006232:0.005114:0.010114:0.005315:0.010114:0.009931:0.006234:0.005112:0.010114:0.009195:0.009195:0.010114:0.010114:0.010114:0.004781:0.004395:0.009931:0.010114:0.005315:0.005112:0.010114:0.005701:0.005315:0.010114:0.008643:0.005315:0.005112:0.010114:0.010114:0.005315:0.010114:0.009931:0.004395:0.010114:0.010114:0.006122:0.005112:0.009747:0.005112:0.005315:0.010114:0.005315:0.009931:0.009747:0.003862:0.010114:0.005315:0.009931:0.006234:0.005112:0.010114:0.010114:0.010114:0.010114:0.004211:0.010114:0.005315:0.009563:0.005315:0.005112:0.004082:0.009195:0.009931:0.005315:0.010114:0.010114:0.009931:0.005315:0.005112:0.010114:0.010114:0.005315:0.010114:0.009929:0.006234:0.008643:0.010114:0.010114:0.005112:0.012873:0.009931:0.010114:0.005315:0.015797:0.009931:0.010114:0.010114:0.005112
the statement cannot reasonably be expected (having regard to the time which has elapsed since he :@0.101523:0.734985:0.917233:0.734975:0.917233:0.719429:0.101523:0.719438:0.005315:0.009931:0.010114:0.005315:0.008643:0.005315:0.010114:0.005112:0.010114:0.015797:0.010114:0.009563:0.005315:0.005112:0.009195:0.010114:0.010114:0.010114:0.010114:0.005112:0.005315:0.006124:0.010114:0.010114:0.008641:0.010114:0.010114:0.009931:0.010114:0.004395:0.009195:0.005315:0.009931:0.010114:0.005315:0.009563:0.009544:0.010114:0.010114:0.009195:0.005315:0.009931:0.010114:0.004781:0.006234:0.009931:0.009747:0.009544:0.004395:0.010114:0.010114:0.005112:0.005701:0.010114:0.010114:0.010114:0.006124:0.009931:0.005315:0.005315:0.009931:0.005315:0.005315:0.009931:0.010114:0.005315:0.004781:0.003862:0.015797:0.009563:0.005315:0.012689:0.010114:0.004395:0.009195:0.009931:0.005315:0.010114:0.010114:0.008643:0.005315:0.009931:0.004395:0.010114:0.010114:0.008643:0.010114:0.010114:0.005315:0.008643:0.004395:0.010114:0.009195:0.010114:0.005112:0.010114:0.011031:-0.515313
made the statement and to all the circumstances) to have any recollection of the matters dealt with in :@0.101523:0.750273:0.919861:0.750273:0.919861:0.734727:0.101523:0.734727:0.015797:0.009931:0.010114:0.010114:0.004781:0.005315:0.010114:0.009931:0.005315:0.008825:0.005114:0.010114:0.005315:0.009561:0.015797:0.010114:0.009931:0.005315:0.005315:0.009931:0.010114:0.010114:0.004781:0.005315:0.009931:0.005315:0.010114:0.003862:0.004082:0.005112:0.005315:0.009931:0.010114:0.005315:0.008643:0.004395:0.006234:0.009195:0.009563:0.015797:0.008641:0.005315:0.010114:0.009929:0.009195:0.010114:0.008827:0.006124:0.005112:0.005315:0.010114:0.005315:0.009931:0.009747:0.009544:0.010114:0.005315:0.009931:0.010114:0.008827:0.005112:0.006232:0.010114:0.009195:0.009931:0.004082:0.004211:0.010114:0.008827:0.005112:0.004395:0.010114:0.010114:0.005112:0.009747:0.005315:0.005112:0.005315:0.010114:0.009563:0.004781:0.015797:0.010114:0.004781:0.005315:0.009931:0.006234:0.008641:0.005315:0.010114:0.010114:0.009929:0.004397:0.005313:0.005112:0.012873:0.004211:0.005315:0.009563:0.005315:0.004395:0.010210:0.005112
the statement. :@0.101523:0.765572:0.222178:0.765572:0.222178:0.750025:0.101523:0.750025:0.005315:0.009931:0.010114:0.005315:0.008643:0.005315:0.010114:0.005112:0.010114:0.015797:0.010114:0.009563:0.005315:0.004781:0.005112
 :@0.350702:0.587338:0.351250:0.587338:0.351250:0.585948:0.350702:0.585948:0.000548
 :@0.596377:0.579550:0.596926:0.579550:0.596926:0.578160:0.596377:0.578160:0.000548
Signature::@0.101523:0.823705:0.185049:0.823705:0.185049:0.808158:0.101523:0.808158:0.012266:0.004395:0.010114:0.009931:0.010114:0.005315:0.009931:0.006234:0.010114:0.005112
 :@0.327492:0.834056:0.328040:0.834056:0.328040:0.832666:0.327492:0.832666:0.000548
Signature witnessed by:@0.383984:0.823705:0.572095:0.823705:0.572095:0.808158:0.383984:0.808158:0.012266:0.004395:0.010114:0.009931:0.010114:0.005317:0.009931:0.006232:0.010114:0.005112:0.012689:0.004397:0.005315:0.010114:0.009931:0.008827:0.008827:0.009931:0.010114:0.005315:0.009931:0.009195
 :@0.835922:0.839063:0.836470:0.839063:0.836470:0.837672:0.835922:0.837672:0.000548
KGM Motor Insurance :@0.073058:0.872972:0.192319:0.872972:0.192319:0.862978:0.073058:0.862978:0.007885:0.009198:0.010037:0.003535:0.010037:0.006147:0.003417:0.006573:0.004008:0.003074:0.003417:0.006573:0.006136:0.006573:0.003937:0.006573:0.006573:0.006136:0.006147:0.003287
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14 Eastwood Close :@0.073058:0.893561:0.178321:0.893561:0.178321:0.883567:0.073058:0.883567:0.006573:0.006573:0.003535:0.007803:0.006573:0.006136:0.003535:0.008275:0.006573:0.006573:0.006502:0.003535:0.008736:0.002624:0.006147:0.006136:0.006147:0.003287
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Registered in England and Wales No 01514453 :@0.539885:0.872972:0.793457:0.872972:0.793457:0.862978:0.539885:0.862978:0.008736:0.006573:0.006573:0.002624:0.006136:0.003417:0.006573:0.004008:0.006502:0.006147:0.003535:0.002624:0.006502:0.003535:0.007885:0.006573:0.006502:0.002707:0.006502:0.006573:0.006573:0.003535:0.006502:0.006573:0.006573:0.002601:0.011810:0.006573:0.002707:0.006502:0.005675:0.003535:0.008275:0.006573:0.003535:0.006573:0.006502:0.006573:0.006573:0.006573:0.006573:0.006573:0.006573:0.003287
Registered Office Gallery 9 One Lime Street London EC3M 7HA :@0.539885:0.883267:0.880491:0.883267:0.880491:0.873272:0.539885:0.873272:0.008736:0.006573:0.006573:0.002624:0.006136:0.003417:0.006573:0.004008:0.006502:0.006147:0.003535:0.009198:0.003074:0.003074:0.002624:0.006136:0.006502:0.003535:0.009198:0.006502:0.002707:0.002624:0.006502:0.003937:0.006136:0.003535:0.006502:0.003535:0.009198:0.006502:0.006147:0.003535:0.006502:0.002707:0.009576:0.006573:0.003535:0.007803:0.003535:0.003937:0.006573:0.006573:0.003074:0.003535:0.006502:0.006573:0.006573:0.006573:0.006502:0.006573:0.003535:0.007885:0.008736:0.006147:0.010037:0.003535:0.006502:0.008394:0.007803:0.003287
KGM Motor Insurance is a brand name for business written by :@0.539885:0.893561:0.868291:0.893561:0.868291:0.883567:0.539885:0.883567:0.007885:0.009198:0.010037:0.003535:0.010037:0.006147:0.003417:0.006573:0.004008:0.003074:0.003417:0.006573:0.006136:0.006573:0.003937:0.006573:0.006573:0.006136:0.006147:0.003417:0.002707:0.005675:0.003417:0.006573:0.003535:0.006502:0.004008:0.006502:0.006573:0.006573:0.003535:0.006502:0.006573:0.009694:0.006502:0.003535:0.003074:0.006573:0.003937:0.003535:0.006502:0.006573:0.006136:0.002624:0.006573:0.006573:0.005675:0.006136:0.003535:0.008275:0.003937:0.002624:0.003074:0.003535:0.006502:0.006573:0.003535:0.006147:0.005675:0.003287
Syndicate 260 which is managed by Canopius Managing Agents Limited :@0.539885:0.903856:0.922507:0.903856:0.922507:0.893862:0.539885:0.893862:0.007885:0.006136:0.006502:0.006573:0.002707:0.006017:0.006573:0.003535:0.006147:0.003417:0.006573:0.006573:0.006573:0.003535:0.008275:0.006573:0.002624:0.006136:0.006573:0.003535:0.002128:0.006136:0.003535:0.009576:0.006573:0.006573:0.006573:0.006573:0.006573:0.006502:0.003535:0.006573:0.006136:0.003074:0.008736:0.006502:0.006573:0.006573:0.006573:0.002707:0.006502:0.005675:0.003535:0.010037:0.006573:0.006573:0.006573:0.006502:0.002707:0.006502:0.006573:0.003535:0.007885:0.006502:0.006573:0.006573:0.003074:0.006136:0.003535:0.006502:0.002624:0.009694:0.002624:0.003417:0.006573:0.006147:0.003287
Authorised by the Prudential Regulation Authority and regulated by the :@0.539885:0.914150:0.913321:0.914150:0.913321:0.904156:0.539885:0.904156:0.007885:0.006573:0.003535:0.006502:0.006573:0.003937:0.002624:0.006136:0.006573:0.006502:0.003535:0.006573:0.005675:0.003535:0.003417:0.006573:0.006147:0.003535:0.007448:0.003937:0.006502:0.006573:0.006573:0.006573:0.003535:0.002624:0.006502:0.002707:0.003417:0.008736:0.006573:0.006573:0.006573:0.002624:0.006573:0.003535:0.002624:0.006502:0.006573:0.003535:0.007885:0.006147:0.003417:0.006573:0.006573:0.004008:0.002624:0.003417:0.005675:0.003535:0.006573:0.006573:0.006573:0.003535:0.003937:0.006502:0.006573:0.006573:0.002624:0.006573:0.003535:0.006502:0.006147:0.003535:0.006502:0.005675:0.003535:0.003535:0.006502:0.006147:0.003287
Financial Conduct Authority and the Prudential Regulation Authority :@0.539885:0.924445:0.897562:0.924445:0.897562:0.914451:0.539885:0.914451:0.007436:0.002624:0.006573:0.006502:0.006573:0.006136:0.002707:0.006502:0.002624:0.003074:0.008736:0.006573:0.006573:0.006573:0.006502:0.006136:0.003074:0.003535:0.007885:0.006502:0.003535:0.006573:0.006573:0.003937:0.002624:0.003074:0.006136:0.003417:0.006573:0.006573:0.006147:0.003535:0.003417:0.006573:0.006573:0.003535:0.007448:0.003937:0.006573:0.006502:0.006573:0.006573:0.003535:0.002624:0.006573:0.002624:0.003535:0.008736:0.006502:0.006573:0.006573:0.002624:0.006147:0.003535:0.002624:0.006502:0.006573:0.003535:0.007803:0.006573:0.003535:0.006573:0.006502:0.004008:0.002128:0.003535:0.005675:0.003287
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