Revs

 

 

 

Index

of

Correspondence

 

Key Sections of the Page:

 

01.   Your Initial Email (30 Sept 2025)

1+    You explained displacement due to bail conditions, receipt of PIP/Universal Credit/ESA, and confusion caused by ESA → UC transition.

2+    Requested reassessment of liability, citing protected claimant status and Single Person Discount.

3+    Challenged the £662.08 liability figure and referenced the Trafford High Court case (2025) as precedent.

 

02.   Automatic Reply from Enfield Council

1+    Acknowledged receipt, said responses may take 14+ days due to high demand.

 

03.   Enforcement Agent Letter (CDER Group)

1+    Demanded £972.08 (including fees).

2+    Threatened removal of goods for auction.

3+    Provided payment options and welfare contact details.

 

04.   Your Formal Complaint (26 Nov 2025)

1+    Objected to enforcement at your mother’s address (where you haven’t lived since age 16).

2+    Highlighted her vulnerability (serious kidney disease).

3+    Reiterated protected claimant status and cited the Trafford case again.

4+    Requested reinstatement of 100% support, suspension of enforcement, and reassessment.

 

05.   CDER Group Automated Confirmation

1+    Ticket number assigned (1564167).

2+    Promised response within 10 working days.

 

06.   Second Automatic Reply from Enfield Council

1+    Same template acknowledgment as before.

 

07.   CDER Group Response (5 Dec 2025)

1+    Case held for 14 days.

2+    Requested proof of income, medical conditions, and repayment offer via IEHub portal.

3+    Confirmed Welfare Team involvement if vulnerability is proven.

 

08.   08. Received (26 Nov 2025)

1+    Automatic acknowledgement from Enfield Council Revenues.

2+    Stated responses may take longer than 14 days due to high demand.

3+    Advised checking FAQs and avoiding repeat enquiries while awaiting reply.

 

09.   Exhibit 09 Screenshot of Enfield Council Portal (Verint Cloud Services)

·         Date Captured: 5 December 2025

·         Property: 109 Burncroft Avenue, Enfield, EN3 7JQ

·         Tax Year: 2025/26 (April–March)

·         Details:

a)    Account Balance: £642.08

b)    Balance Outstanding: £642.08

c)    Payment Method: Cash – 12 payments scheduled for the 28th of each month

d)    Transactions:

1+    Charges: £1322.35

2+    Payments: £32.00

3+    Council Tax Support applied: £631.17

4+    Refunds: £0.00

 

·         Procedural Note: This exhibit evidences the official council record for the 2025/26 tax year. It demonstrates that Council Tax Support was applied but not at full entitlement, leaving a liability of £642.08. It also highlights the discrepancy between the council’s stated balance and the enforcement demand of £972.08, showing £330 in added enforcement fees.

 

10.   Exhibit 10 Screenshot of Enfield Council Portal (Verint Cloud Services)

·         Date Captured: 5 December 2025

·         Property: 109 Burncroft Avenue, Enfield, EN3 7JQ

·         Tax Year: 2024/25 (April–March)

·         Details:

a)    Account Balance: £0.00

b)    Balance Outstanding: £662.08

c)    Payment Method: Cash – 12 payments scheduled for the 28th of each month

d)    Transactions:

1+    Charges: £1202.04

2+    Payments: £540.00

3+    Council Tax Support applied: £0.00

4+    Refunds: £0.00

·         Procedural Note: This exhibit evidences the official council record for the 2024/25 tax year. It confirms that no Council Tax Support was applied during this period, despite the claimant’s protected status. The liability of £662.08 reflects a full charge minus partial payments and aligns with the enforcement figure issued. This supports the argument that the claimant’s entitlement was not properly assessed or applied, and that enforcement proceeded without correcting this omission.

 

 

 

 

⚖️ Procedural Highlights

  • Displacement & Vulnerability: You’ve consistently stressed that enforcement is improper because you cannot lawfully reside at your property and your mother is gravely ill.
  • Protected Claimant Status: You argue PIP entitles you to maximum Council Tax Support, not partial liability.
  • Legal Precedent: The Trafford case is central to your challenge, showing discriminatory schemes against disabled claimants can be overturned.
  • Escalation Path: You’ve warned you’ll escalate to the Local Government Ombudsman if enforcement isn’t suspended and reassessment isn’t completed.

 

 

 

 

 

 

 

Sent and Received Correspondence

 

01. Sent

 

Council Tax Support & Payment Plan Request <323004>

From: Rewired (re_wired@ymail.com)

To: revs@enfield.gov.uk

Date: Tuesday 30 September 2025 at 20:01 BST

 

·         Subject line: Council Tax Support & Payment Plan Request <323004>

 

To Whom It May Concern,

I am writing regarding the Council Tax Liability Order issued against me for 109 Burncroft Avenue, EN3 7JQ (Ref: 323004). Due to bail conditions imposed on 02/08/2025, I have been unable to reside at this property or access mail directly. I only received the notice dated 23/09/2025 via a relative, as I am currently displaced and reliant on others for correspondence.

I am receiving:

·         Personal Independence Payment (PIP)

·         Universal Credit

·         New-style ESA

 

I previously had a payment plan in place for my council tax and believed it was continuing, also the transition from ESA to Universal Credit caused unexpected deductions and confusion in my account, which has only recently been rectified. I did not intentionally fail to pay, and I am now seeking to resolve the matter responsibly.

 

I understand that as a protected claimant under Enfield’s Council Tax Support scheme—due to my receipt of Personal Independence Payment (PIP) — I should be eligible for up to 40% support. I also live alone in a one-bedroom flat, which qualifies me for the Single Person Discount of 25%. Yet I’ve been issued a Liability Order for £662.08, which suggests either these reductions were not fully applied or that the scheme itself has shifted in a way that no longer reflects my circumstances.

 

I am formally requesting a full assessment of my liability, based on the following:

·         I am in a protected group due to PIP, and my weekly income places me in Band 6, where I should receive the maximum uplift —not the minimum.

·         I have been displaced from my home since 02/08/2025 due to bail conditions, meaning I have had no access to the property or direct mail.

·         I was previously on a payment plan, which I believed was continuing. The transition from ESA to Universal Credit disrupted my finances and caused confusion, which has only recently been resolved.

·         I am experiencing ongoing hardship and vulnerability due to health, legal restrictions, and reliance on others for basic correspondence.

 

Why £662.08 Doesn’t Add Up

The figure of £662.08 roughly aligns with what would remain after applying:

·         The 25% Single Person Discount

·         Approximately 40% Council Tax Support, as a protected claimant due to my Personal Independence Payment (PIP)

 

However, this number ignores a crucial fact: I was previously receiving 100% support, and nothing in my situation has improved since then. In fact, my circumstances have worsened—displaced from my home by bail conditions, unable to work, and dependent on others to manage my mail and correspondence. So the question is clear: why am I suddenly liable for over £600 in Council Tax?

The root cause is Enfield’s 2025/26 Council Tax Support scheme changes, which now:

·         Require working-age claimants to pay at least 50% of their Council Tax bill (except for certain groups such as those under 25 or war widows)

·         Cap support at Band C regardless of actual property band, penalizing those in lower bands

·         Use income banding that unfairly penalizes claimants with multiple sources of benefits—even if their overall financial situation is no better.

 

While the £662.08 may be mathematically “correct” under this new scheme, it is ethically and contextually flawed given my protected status and personal hardship.

Legal Precedent Supporting My Challenge

 

In 2025, the High Court ruled against Trafford Council’s new CTS scheme in a landmark case involving two vulnerable claimants (or disabled, one a carer) who were suddenly faced with full Council Tax bills despite previously paying nothing.

The court found that the scheme was:

·         Unlawfully adopted, without proper democratic process

·         Discriminatory against disabled people and carers

·         “Obviously unfair” and “badly drafted”

 

This ruling sets a powerful precedent: CTS schemes that disproportionately impact vulnerable or protected claimants and prov< these claims are already legally challenged and overturned.

My Grounds for Challenge

·         I was previously granted 100% support—this sudden liability is the result of a policy change, not improved financial circumstances

·         I qualify as a protected claimant under Enfield’s scheme due to PIP, and I should be receiving maximum support, not penalize for having multiple benefits

·         I have been displaced since August 2025 with no access to my home or council correspondence, making enforcement without proper notification unfair and procedurally improper

·         The Trafford case proves that schemes like this can be successfully challenged for being unlawful and discriminatory

 

I also request you to set up a payment plan to clear the remaining balance in affordable installments, should any liability remain after reassessment. Please confirm whether my protected status and Single Person Discount have been properly applied, and whether discretionary hardship support is available to further reduce or suspend enforcement.

I must also stress: this situation should not be recorded as a failure to pay. It is the result of systemic disruption, displacement, and administrative breakdown—not neglect. I am asserting my right to a fair and accurate record and due to the High Court ruled against Trafford Council for a 100% reduction to be re implemented.

Sincerely,

Mr. Simon Cordell

C/O Mrs. L Cordell 23 Byron Terrace Edmonton, London N9 7DG Council Tax Ref: 323004

 

 

 

 

 

02. Received

 

Automatic reply: Council Tax Support & Payment Plan Request <323004>

From: Revenues And Benefits (revs@enfield.gov.uk)

To: re_wired@ymail.com

Date: Tuesday 30 September 2025 at 20:01 BST

 

Thank you for your email.

·         We apologise that your request might take more time than normal to process because of high demand across Council Tax and Benefits.

·         If you have any questions about your Council Tax bill or benefit notifications, please visit www.enfield.gov.uk/benefitfaqs where you will find an answer to the most frequently asked questions.

·         Thank you for your patience as we try our best to get back to you as quickly as possible.

·         We aim to respond to all enquiries within 14 days, however this may take longer at this time, so please allow us time to respond to you and avoid sending us repeat or follow up enquiries during this time. This will allow us to provide you with a more timely response.

 

Kind regards,

Enfield Council * Campaign

 

Follow us on Facebook         Twitter www.enfield.gov.uk

Enfield Council is committed to serving the whole borough fairly, delivering excellent services and building strong communities. Opinions expressed in this email are those of the individual and not necessarily those of the London Borough of Enfield. This email and any attachments or files transmitted with it are strictly confidential and intended solely for the named addressee. It may contain privileged and confidential information and if you are not the intended recipient and receive it in error you must not copy, distribute or use the communication in any other way. All traffic handled by the Government Connect Secure Extranet may be subject to recording/and or monitoring in accordance with relevant legislation.

This email has been scanned for viruses but we cannot guarantee that it will be free of viruses or malware. The recipient should perform their own virus checks.

Disclaimer

The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast Ltd, an innovator in Software as a Service (SaaS) for business. Providing a safer and more useful place for your human generated data. Specializing in; Security, archiving and compliance. To find out more Click Here.

 

 

 

 

 

 

03. Enforcement Agents Letter

 

 

ENFORCEMENT AGENTS

PO Box 58 Darlington DL1 9AE

t: 0330 460 5295

e: customercare@contactcder.co.uk

w: www.cdergroup.co.uk

 

(.)CDER GROUP

ENQUIRIES AND PAYMENT line

TEL: 0330 460 5295 www.cdergroup.co.uk

 

Name:

Simon Cordell

 

Date:

 

9/11725       

 

 

 

 

 

 

 

 

Address

CIO Mrs L Cordell, 23 Byron Terrace, Hertford Road, Edmonton, LONDON, N9 7DG

 

ODER ref.

 

4833697      

 

 

 

 

 

 

 

Client ref:

 

5508596

 

 

 

 

 

 

 

 

Client:

London Borough of Enfield

 

 

Magistrates Liability Order

Council Tax                    

Non-Domestic Rates

HMCTS

Imposition

Warrant of Control

Clamping Order     

Penalty Charge Notice Warrant

CRAR

 

NOTICE OF INTENTION TO TAKE CONTROL OF YOUR GOODS

 

 

Despite previous attempts to contact you for payment, your debt remains outstanding.

As the Enforcement Agent in charge of your case I have called today with the intention of removing goods in order to sell them at public auction and use the proceeds to pay

the debt on your behalf.

If you do not contact me immediately, I will be required to return to complete my actions and goods may be removed in your absence.

 

 

                 BALANCE DUE TODAY

£ 972.08

 

You can pay by Cash, Debit Card, Visa/Mastercard, Bankers Draft or Postal Order

IF PAYMENT IS NOT MADE IMMEDIATELY YOU WILL BE LIABLE FOR SUBSTANTIAL ADDITIONAL COSTS. See reverse for schedule of fees & costs.

CHEQUES WILL NOT BE ACCEPTED

Enforcement Agent: 1

| Te':

Calls to this number may be recorded for quality and training purposes

DO NOT IGNORE - THIS WILL NOT GO AWAY

Ilf you require additional support or adjustments due to disability, learning difficulty or mental health issue, please contact our Welfare Department on 0330 041 4800

VAT Registration Number: 240 3722 42 Company Number: 04118 149 p Registered Office: Floor 9, Peninsular House, 30-36 Monument Street, London, EC3R 8LJ nvacy notice: Details of how we use your information are available at www.cdergroup.co.uk/privacy-policy/

 

 

 

 

 

 

04. My Letter Sent

 

Mr. Simon Paul Cordell!

From: Rewired (re_wired@ymail.com)

To: customercare@contactcder.co.uk; revs@enfield.gov.uk

Date: Wednesday 26 November 2025 at 14:40 GMT

Mv Letter

To: customercare@contactcder.co.uk: revs@enfield.gov.uk

 

Subject: Formal Complaint - Wrongful Enforcement Action & Request for Reinstatement of 100% Council Tax Support

 

Refs: Council Tax Ref: 323004 / CDER Ref: 4833697

 

Dear Sir/Madam,

I am writing to formally object to the enforcement action currently being pursued against me under Council Tax Ref: 323004 and CPER Ref: 4833697.

 

On 30 September 2025. I submitted a detailed email to Enfield Council Revenues explaining my circumstances, including:

·         My displacement from 109 Bumcroft Avenue since 02/08/2025 due to bail conditions, meaning I cannot lawfully attend to my property.

·         My receipt of Personal Independence Payment (PIP), Universal Credit, and ESA, placing me in a protected claimant group.

·         Mv entitlement to Council Tax Support and the Single Person Discount.

·         Mv ongoing hardship and vulnerability.

 

I received only an automatic reply acknowledging my request and was told to await a response which could be with months but till date no substantive response have I received. Despite this, enforcement has wrongfully escalated andCDER Group” has now issued a demand for £972.08, “Inflated by Additional Fees.

 

Why Enforcement is Flawed

  • Wrong Address Enforcement: Bailiffs have attended my mother’s home at 23 Byron Terrace, Edmonton, where I have not lived since age 16. Goods at that address belong to her, not me.

 

  • Targeting a Vulnerable Person: My mother is gravely ill with kidney disease (1% function). Enforcement action against her household causes severe stress and risks her health.

 

  • Improper Enforcement at My Own Tenancy: I am currently displaced under bail conditions and cannot lawfully attend to my property. Enforcement there is procedurally improper as I cannot defend or manage it.

 

  • Failure of Council Response: I Acted Responsibly by Contacting Enfield Council. Yet Mv Circumstances Have Been Ignored. And Enforcement Has Proceeded Regardless of Me Other to Settle the Debit Through a Formal Process and Without Additional Fees!

 

  • Protected Claimant Status: As aPIP Recipient.” I am entitled to Council Tax Support. The liability figure is inconsistent with my entitlement and the High Court precedent (TRAFFORD CTS CASE. 20251 which ruled against discriminatory schemes.

·         Legal Precedent - Trafford Case

 

In 2025, the High Court ruled against Trafford Council’s CTS scheme, finding it:

 

 

·         Unlawfully adopted without proper democratic process.

·         Discriminatory against disabled people and carers.

·         Obviously unfairandbadly drafted.

 

This Ruling Sets a Binding Precedent: schemes that disproportionately impact vulnerable claimants must be overturned. I thereforeFormally Request That 100% Council Tax Support Be Reinstated in My Case,” as my circumstances have not improved since I was previously granted full support. In fact, they have worsened due to displacement and ongoing hardship.

 

Requested Action

·         Immediate suspension of enforcement action atBoth My Mother’s Home and My Own Tenancy Address,” recognition of my displacement under bail conditions and my mother’s vulnerability.

·         Full reassessment of my liability, applying protected claimant support and discounts correctly, andReinstating 100% Support in Line with The High Court Ruling.”

·         Confirmation that this situationWill Not Be Recorded” as a “Failure to Pay.” as it results from “Systemic Disruption and Council Error. Not Neglect.

·         Written confirmation of next steps within 14 days.

 

I am asserting my rights as a vulnerable claimant and demanding that enforcement cease immediately until a lawful reassessment is completedAnd If Necessary. A Payment Plan to Be Reinstated Once Again Due To the Failure of It Not Being Continued at No Fault of My Own. set hv Revs at the Enfield Council

and not theCDER GROUPENFORCEMENT AGENTS!If this matter is not resolved, I will escalate my complaint formally to the Local Government Ombudsman and seek legal remedy for unlawful enforcement and discrimination against more than one vulnerable household.

Sincerely,

Mr. Simon Cordell P.S

I am homeless until the bail restrictions are removed, preventing me from going to my home address and am therefore living at another person’s residence until further notice from the courts. I can’t even have a relationship with a partner were I am forced to stay let alone create a private or family life until I prove myself innocence!

I Have also attached the prior correspondence as a weblink and as attachments in this email: Exhibit 1: <Dir> Revs.

Weblink 2: https://evervoneloginto.me/Revs/

 

 

1. sent.pdf

128.9 kB

 

2. Received.pdf

105.3 kB

 

3. ENFORCEMENT AGENTS Letter.pdf

153.4 kB

 

4. My Letter.pdf

159.2 kB

 

 

 

 

 

 

 

05. Received

 

Mr. Simon Paul Cordell! 1564167

From: CDER Group Customer Care (customercare@cdergroup.co.uk)

To: re_wired@ymail.com

Date: Wednesday 26 November 2025 at 14:40 GMT

CDER logo

 

Thank you for your message.

This is an automated confirmation that we have received your request and assigned ticket number 1564167 in our tracking system.

A member of our Customer Care team will respond to your email as soon as possible.

You should receive a response to your enquiry within 10 working days.

To help us answer your enquiry as quickly as possible, please ensure that you include your CDER reference number in your emails to us. You can find this at the top of our letters to you.

CDER Group Customer Care

 

Need more help?

Use the links below to manage your CDER account, get more information about CDER Group, or to find free independent support.

 

PAY ONLINE

Make a payment, set up a payment plan or manage your CDER Group account online.

MORE INFO

Find answers to common questions on our website.

SUPPORT

Information for vulnerable customers and where to find free, independent advice and support.

CDER Group Ltd. Registered in England and Wales. Company no. 04118149.

Registered address: Floor 9, Peninsular House, 30-36 Monument Street, London, EC3R 8LJ.

You can find details of how we use your information at www.cdergroup.co.uk/privacv-policv. [6W3PZZ-7JRED]

 

 

 

 

 

 

 

06. Received

 

Automatic reply: Mr. Simon Paul Cordell!

From: Revenues And Benefits (revs@enfield.gov.uk)

To: re_wired@ymail.com

Date: Wednesday 26 November 2025 at 14:41 GMT

 

Thank you for your email.

·         We apologise that your request might take more time than normal to process because of high demand across Council Tax and Benefits.

·         If you have any questions about your Council Tax bill or benefit notifications, please visit www.enfield.gov.uk/benefitfaqs where you will find an answer to the most frequently asked questions.

·         Thank you for your patience as we try our best to get back to you as quickly as possible.

·         We aim to respond to all enquiries within 14 days, however this may take longer at this time, so please allow us time to respond to you and avoid sending us repeat or follow up enquiries during this time. This will allow us to provide you with a timelier response.

 

Kind regards,

Enfield Council * Campaign

 

Follow us on Facebook         Twitter www.enfield.gov.uk

Enfield Council is committed to serving the whole borough fairly, delivering excellent services and building strong communities. Opinions expressed in this email are those of the individual and not necessarily those of the London Borough of Enfield. This email and any attachments or files transmitted with it are strictly confidential and intended solely for the named addressee. It may contain privileged and confidential information and if you are not the intended recipient and receive it in error you must not copy, distribute or use the communication in any other way. All traffic handled by the Government Connect Secure Extranet may be subject to recording/and or monitoring in accordance with relevant legislation.

This email has been scanned for viruses, but we cannot guarantee that it will be free of viruses or malware. The recipient should perform their own virus checks.

 

Disclaimer

The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast Ltd, an innovator in Software as a Service (SaaS) for business. Providing a safer and more useful place for your human generated data. Specializing in; Security, archiving and compliance. To find out more Click Here.

 

 

 

 

 

 

 

 

07. Binder1 05-12-25

 

[CDER Group] Re: Mr. Simon Paul Cordell! 24833697

From: Megan (CDER Group Customer Care) (customercare@cdergroup.co.uk)

To: re_wired@ymail.com

Date: Friday 5 December 2025 at 11:36 GMT

 

Your request 1564167 has been updated. To add additional comments, reply to this email.

 

Megan (CDER Group)

5 Dec 2025, 1 1:36 GMT

 

Dear Mr. Cordell,

Thank you for your recent correspondence.

Since you wish for your case to be considered as vulnerable, we would be obliged if you could please provide the following so our Welfare Team can assist you further:

·         Click on the following link and fill out your income and expenditure https://iehub.co.uk/cder/

·         You will need to attach proof of your income (wage slip and/or benefit letter)

·         Offer of repayment (please include under debts)

·         Attach proof of medical and mental health conditions ( GP/Hospital letter, medication)

Furthermore, we have also held your case for 14 days while you provide the above.

We await hearing from you.

Yours sincerely,

Megan

Customer care administrator

 

Rewired

26 Nov 2025, 14:40 GMT

 

My Letter

To: customercare@contactcder.co.uk: revs@enfield.gov.uk

Subject: Formal Complaint - Wrongful Enforcement Action & Request for Reinstatement of 100% Council Tax Support

 

Refs: Council Tax Ref: 323004 / CDER Ref: 4833697 Dear Sir/Madam,

I am writing to formally object to the enforcement action currently being pursued against me under Council Tax Ref: 323004 and CDER Ref: 4833697.

On 30 September 2025. I submitted a detailed email to Enfield Council Revenues explaining my circumstances, including:

  • My displacement from 109 Burncroft Avenue since 02/08/2025 due to bail conditions, meaning I cannot lawfully attend to my property.
  • My receipt of Personal Independence Payment (PIP), Universal Credit. and ESA. placing me in a protected claimant group.
  • My entitlement to Council Tax Support and the Single Person Discount.
  • My ongoing hardship and vulnerability.

·         I received only an automatic reply acknowledging my request and was told to await a response which could be with months but till date no substantive response have I received. Despite this, enforcement has wrongfully escalated and CDER Group” has now issued a demand for £972.08, “Inflated by Additional Fees.

 

Why Enforcement is Flawed

·         Wrong Address Enforcement: Bailiffs have attended my mother’s home at 23 Byron Terrace, Edmonton, where I have not lived since age 16. Goods at that address belong to her, not me.

·         Targeting a Vulnerable Person: My mother is gravely ill with kidney disease (1% function). Enforcement action against her household causes severe stress and risks her health.

·         Improper Enforcement at My Own Tenancy: I am currently displaced under bail conditions and cannot lawfully attend to my property. Enforcement there is procedurally improper as I cannot defend or manage it.

·         Failure of Council Response: “I Acted Responsibly by Contacting Enfield Council, Yet My Circumstances Have Been Ignored, And Enforcement Has Proceeded Regardless of Me Other to Settle the Debit Through a Formal Process and Without Additional Fees!

·         Protected Claimant Status: As a PIP Recipient,I am entitled to Council Tax Support. The liability figure is inconsistent with my entitlement and the High Court precedent (TRAFFORD CTS CASE. 2025) which ruled against discriminatory schemes.

 

Legal Precedent - Trafford Case

In 2025, the High Court ruled against Trafford Council’s CTS scheme, finding it:

·         Unlawfully adopted without proper democratic process.

·         Discriminatory against disabled people and carers.

·         Obviously unfairand badly drafted.

 

This Ruling Sets a Binding Precedent: schemes that disproportionately impact vulnerable claimants must be overturned. I therefore Formally Request That 100% Council Tax Support Be Reinstated in My Case.” as my circumstances have not improved since I was previously granted full support. In fact, they have worsened due to displacement and ongoing hardship.

 

Requested Action

·         Immediate suspension of enforcement action at Both My Mother’s Home and My Own Tenancy Address.” recognition of my displacement under bail conditions and my mother’s vulnerability.

·         Full reassessment of my liability, applying protected claimant support and discounts correctly, and Reinstating 100% Support in Line with The High Court Ruling.”

·         Confirmation that this situation “Will Not Be Recordedas a Failure to Pay.” as it results from “Systemic Disruption and Council Error. Not Neglect.

·         Written confirmation of next steps within 14 days.

 

I am asserting my rights as a vulnerable claimant and demanding that enforcement cease immediately until a lawful reassessment is completed And If Necessary, A Payment Plan to Be Reinstated Once Again Due To the Failure of It Not Being Continued at No Fault of My Own, set by Revs at the Enfield Council and not theCDER GROUPENFORCEMENT AGENTS!If this matter is not resolved, I will escalate my complaint formally to the Local Government Ombudsman and seek legal remedy for unlawful enforcement and discrimination against more than one vulnerable household.

 

Sincerely,

Mr. Simon Cordell

 

P.S.

I am homeless until the bail restrictions are removed, preventing me from going to my home address and am therefore living at another person’s residence until further notice from the courts. I cannot even have a relationship with a partner were I am forced to stay let alone create a private or family life until I prove myself innocence!

I Have also attached the prior correspondence as a weblink and as attachments in this email: Exhibit 1: <Dir> Revs.

Weblink 2: https://evervoneloginto.me/Revs/

Attachment(s)

-               Received.pdf 1. sent.pdf

-               ENFORCEMENT AGENTS Letter.pdf

-               My Letter.pdf

 

Need more help?

Use the links below to manage your CDER account, get more information about CDER Group, or to find free independent support.

PAY ONLINE

Make a payment, set up a payment plan or manage your CDER Group account online.

MORE INFO

Find answers to common questions on our website.

SUPPORT

Information for vulnerable customers and where to find free, independent advice and support.

CDER Group Ltd. Registered in England and Wales. Company no. 04118149.

Registered address: Floor 9, Peninsular House, 30-36 Monument Street, London, EC3R 8LJ.

You can find details of how we use your information at www.cdergroup.co.uk/privacv-policv.

[6W3PZZ-7JRED]

 

 

 

 

 

 

08. Received

 

[CDER Group] Re: Mr. Simon Paul Cordell! 24833697

From: Megan (CDER Group Customer Care) (customercare@cdergroup.co.uk)

To: re_wired@ymail.com

Date: Friday 5 December 2025 at 11:36 GMT

 

1          CDER logo

 

Your request 1564167 has been updated. To add additional comments, reply to this email.

Megan (CDER Group)

5 Dec 2025, 1 1:36 GMT

 

Dear Mr. Cordell,

 

Thank you for your recent correspondence.

Since you wish for your case to be considered as vulnerable, we would be obliged if you could please provide the following so our Welfare Team can assist you further:

·         Click on the following link and fill out your income and expenditure https://iehub.co.uk/cder/

·         You will need to attach proof of your income (wage slip and/or benefit letter)

·         Offer of repayment (please include under debts)

·         Attach proof of medical and mental health conditions ( GP/Hospital letter, medication)

 

Furthermore, we have also held your case for 14 days while you provide the above.

We await hearing from you.

Yours sincerely,

Megan

Customer care administrator

 

Rewired

26 Nov 2025, 14:40 GMT

 

 

My Letter

To: customercare@contactcder.co.uk: revs@enfield.gov.uk

Subject: Formal Complaint - Wrongful Enforcement Action & Request for Reinstatement of 100% Council Tax Support

 

Refs: Council Tax Ref: 323004 / CDER Ref: 4833697 Dear Sir/Madam,

I am writing to formally object to the enforcement action currently being pursued against me under Council Tax Ref: 323004 and CDER Ref: 4833697.

On 30 September 2025. I submitted a detailed email to Enfield Council Revenues explaining my circumstances, including:

  • My displacement from 109 Burncroft Avenue since 02/08/2025 due to bail conditions, meaning I cannot lawfully attend to my property.
  • My receipt of Personal Independence Payment (PIP), Universal Credit. and ESA. placing me in a protected claimant group.
  • My entitlement to Council Tax Support and the Single Person Discount.
  • My ongoing hardship and vulnerability.

·         I received only an automatic reply acknowledging my request and was told to await a response which could be with months but till date no substantive response have I received. Despite this, enforcement has wrongfully escalated and CDER Group” has now issued a demand for £972.08, “Inflated by Additional Fees.

 

Why Enforcement is Flawed

·         Wrong Address Enforcement: Bailiffs have attended my mother’s home at 23 Byron Terrace, Edmonton, where I have not lived since age 16. Goods at that address belong to her, not me.

·         Targeting a Vulnerable Person: My mother is gravely ill with kidney disease (1% function). Enforcement action against her household causes severe stress and risks her health.

·         Improper Enforcement at My Own Tenancy: I am currently displaced under bail conditions and cannot lawfully attend to my property. Enforcement there is procedurally improper as I cannot defend or manage it.

·         Failure of Council Response: “I Acted Responsibly by Contacting Enfield Council, Yet My Circumstances Have Been Ignored, And Enforcement Has Proceeded Regardless of Me Other to Settle the Debit Through a Formal Process and Without Additional Fees!

·         Protected Claimant Status: As a PIP Recipient,I am entitled to Council Tax Support. The liability figure is inconsistent with my entitlement and the High Court precedent (TRAFFORD CTS CASE. 2025) which ruled against discriminatory schemes.

 

Legal Precedent - Trafford Case

In 2025, the High Court ruled against Trafford Council’s CTS scheme, finding it:

·         Unlawfully adopted without proper democratic process.

·         Discriminatory against disabled people and carers.

·         Obviously unfairand badly drafted.

 

This Ruling Sets a Binding Precedent: schemes that disproportionately impact vulnerable claimants must be overturned. I therefore Formally Request That 100% Council Tax Support Be Reinstated in My Case.” as my circumstances have not improved since I was previously granted full support. In fact, they have worsened due to displacement and ongoing hardship.

 

Requested Action

·         Immediate suspension of enforcement action at Both My Mother’s Home and My Own Tenancy Address.” recognition of my displacement under bail conditions and my mother’s vulnerability.

·         Full reassessment of my liability, applying protected claimant support and discounts correctly, and Reinstating 100% Support in Line with The High Court Ruling.”

·         Confirmation that this situation “Will Not Be Recordedas a Failure to Pay.” as it results from “Systemic Disruption and Council Error. Not Neglect.

·         Written confirmation of next steps within 14 days.

 

I am asserting my rights as a vulnerable claimant and demanding that enforcement cease immediately until a lawful reassessment is completed And If Necessary, A Payment Plan to Be Reinstated Once Again Due To the Failure of It Not Being Continued at No Fault of My Own, set by Revs at the Enfield Council and not theCDER GROUPENFORCEMENT AGENTS!If this matter is not resolved, I will escalate my complaint formally to the Local Government Ombudsman and seek legal remedy for unlawful enforcement and discrimination against more than one vulnerable household.

 

Sincerely,

Mr. Simon Cordell

 

P.S.

I am homeless until the bail restrictions are removed, preventing me from going to my home address and am therefore living at another person’s residence until further notice from the courts. I cannot even have a relationship with a partner were I am forced to stay let alone create a private or family life until I prove myself innocence!

I Have also attached the prior correspondence as a weblink and as attachments in this email: Exhibit 1: <Dir> Revs.

Weblink 2: https://evervoneloginto.me/Revs/

Attachment(s)

-               Received.pdf 1. sent.pdf

-               ENFORCEMENT AGENTS Letter.pdf

-               My Letter.pdf

 

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