Page 464 - Driving Ban Simulation 1

From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 30 September 2014 15:04
To: 'Martin Jenkin'
Subject: RE: Simon Cordell
Hello Martin
➢ After Simon has just got off the phone to you and you saying to him that the full amount would need to
be paid to keep the insurance in place or 2 payments at £700 to keep it in place.
➢ I fill that this is way too much to ask I have a letter here dated the 26/09/2014 saying that he has 7 days
from that date before the insurance is closed.
➢ There have been so many errors with his insurance even to the fact we never got any documents for ages
as they were left in the fill and forgot to be sent out.
➢ So, for ages we never had any documents so did not know when any payments were due.
➢ As you are also aware my mother passed away and the family has been dealing with that also.
➢ There have been many emails that have been sent to Broadsure and many problems over the last 2 years.
➢ Even to the fact from April 2014 when Simon started a next insurance policy that all went wrong also by
no fact of his own, and you making a payment to the said company I fill should never have been made.
➢ Please can you say what is going on with the insurance policy and if instalments can be made and by how
much as ATM there is no way after paying for a funeral that 2 payments of £700 can be made.
➢ Can you also send him over his no claims bonus?
Regards
Lorraine

4
The Enfield Gov / Email’s Issue:
368. Martin Jenkin _RE_ Simon Cordell
/ Page Numbers: 1002,1003,
From: Martin Jenkin [martinjenkin@broadsuredirect.com]
Sent: 01 October 2014 16:20
To: 'Lorraine Cordell'
Subject: RE: Simon Cordell Hi Lorraine,
➢ I am currently looking to see if I can re setup the direct debit on a recourse basis,
➢ I will be back in contact shortly
➢ Regards
Martin Jenkin DDI 01843 598744
t: 01843 594477 f: 01843 594488
Broadsure Direct
Telephone number: 01843 594477
Fax Number: 01843 594488.
This e-mail transmission is strictly confidential and intended solely for the person or organisation to whom
it is addressed. It may contain privileged and confidential information and if you are not the intended
recipient, you must not copy, distribute, or take any action in reliance on it. If you have received this e-mail
in error, please reply to the sender as soon as possible and delete the message. Please note that we are able
to, and reserve the right to, monitor e-mail communications passing through our network. Broadsure Direct
Is Authorised and regulated by the Financial Conduct Authority.

From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 01 October 2014 15:35