Page 1013 - Driving Ban Simulation 1

Broadsure Direct
Telephone number: 01843 594477
Fax Number: 01843 594488
This e‐mail transmission is strictly confidential and intended solely for the person or organisation to whom it
is addressed. It may contain privileged and confidential information and if you are not the intended recipient,
you must not copy, distribute or take any action in reliance on it. If you have received this e‐mail in error,
please reply to the sender as soon as possible and delete the message. Please note that we are able to, and
reserve the right to, monitor e‐mail communications passing through our network.
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Broadsure Direct Is Authorized and regulated by the Financial Conduct Authority.

2
The Enfield Gov / Email’s Issue:
510. Lorraine Cordell _Re_ 00-COSX14MT07-ID_86_ Open Attach Documents
/ Page Numbers: 1870,1871,1872,
From: Lorraine Cordell
lorraine32@blueyonder.co.uk
Sent: 13 March 2015 20:35
To: 'Melanie Tyman'
Subject: RE: 00COSX14MT07ID<
86> Open Attach Documents
Hi Melanie Twyman
➢ Thank you for the below email, could I please ask for some other information please for my records.
➢ Could you please send me all details since April 2014 as to what payments were made and which polices
and the name of the companies the policies applied to?
➢ The reason's as to why policies were stopped and if any charges was included to policies being stopped.
➢ From my records he had policies started with:
➢ Policy plan started on the 14/04/2014 deposit paid on this one.
➢ Could you confirm the deposit paid?
➢ And how much 1 month insurance with them should have cost, I have been told by yourself you lost money
due to this policy the problem is I do not understand why still we was never told this by Martin the 1st time
we knew you had lost money on this policy was when I spoke to you.
➢ Policy plan took the insurance cover out knowing the 2 claims was in place, it was not Simon fault that
after one month into the policy starting Policy plan took issue with it and closed the policy due to this.
➢ Why is it the case you say you lost £400+ on this policy when I had paid, I think around £300 deposit this
would mean 1 month’s insurance cost over £700+ when it was Policy plan issue, they knew the 2 claims
was in force so why is it was never told as we would never of allowed the amount to be paid to them
knowing it was down to them, they are the ones that stopped the policy not my son.
➢ 1 month later after this policy started Policy plan stopped it due to the 2 claims that where on record with
KGM.
➢ But I know they knew about the claims when the policy started as Martin had told them this before they
started the policy, I believe Martin also told them 1 claim was due to be removed, KGM did take their time
removing this claim in the end I had to deal with it and it was removed I sent over the details to Martin and
it was confirmed it was removed this should have not been kept on Simon record as he did not own the
Vehicle and proved this.
➢ Could it also be confirmed this is not on record for Simon.
➢ The 2nd claim was classed as no fault later I believe could this be confirmed please.
➢ 2nd policy started 19/05/2015 Co VEA insurance could you please tell me date these police stopped and
what reason and also how much had been paid.