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The main one at this time I am worried about is the case where the vehicle was sized due to the police lying
and me being found guilty at court you did have an email on the 30 November 2014 about what was needed,
and I do have the court letter showing I was found guilty and about the appeal.
This data should have been given under the Subject access request under the Data Protection Act 1998 I put
in, so was wondering what you can do about this and if you will need a new Subject access request under the
Data Protection Act 1998, I have already sent 3 in so to do a 4th I do not feel I should need to do.
KGM have in fact did not follow the protocol for the Subject access request under the Data Protection Act
1998 which has been put in 3 times already to KGM, I will be addressing this with the Information
Commissioner’s Office as I do not see any reason you would have to stop the information, I have asked for
under this act to prove I was not in fact guilty of no insurance.
And now say to deal with this you need information from me. I can understand you want the information for
the complaint that has been put in, but not the information I asked for to show I was in fact I was insured for
an appeal that is ongoing. And in fact, would not have been ongoing if the Subject access request under the
Data Protection Act 1998 as I would not have been found guilty.
336,
I would like the data sent to the court as soon as possible in regard to this so they can look at the facts and see
if fact I was insured so there should be no need for the appeal to go ahead with more of my time wasted going
to court.
Regards
Simon Cordell
From: Austin, Andrew mailto: Andrew.Austin@canopius.com
Sent: 21 January 2015 11:54
To: 'Lorraine Cordell'
Subject: RE: MT3574694
Dear Mr Cordell Thank you for your email.
My letter dated 22/12/14 requests the following documentary evidence from you
With regards to any losses that may have been incurred as a result of the above, I confirm as detailed in my
previous letter, I require the following: -
Confirmation of the points you raised to the Financial Ombudsman when you verbally submitted your
complaint and the outcome you are looking to achieve.
Full details of the losses that you have incurred as a direct result of your complaint and full documentary
evidence supporting this.
Confirmation of dates of any convictions or costs imposed directly as a result of your complaint, including
full documentary evidence supporting this.
Once I receive all of the above, I will be happy to consider this further.
With regards to your subject access request. My letter of the 9/12/14 advised the following: -
Following our initial investigations, we note that you submitted a subject access request to your Broker.
Should you wish to proceed with this, please can you formally request this in writing to our Data Protection
Officer at the address detailed at the foot of the letter including a cheque payable to KGM Insurance for the
sum of £10.00. Alternatively, you may wish to wait until our full investigations have been finalised.
Can you please confirm how you wish to proceed with that request?
Should you not be in receipt of any of the letters I refer to advise me above, please and I will ensure copies
are sent to you immediately.
I await your reply
Andrew Austin
Deputy Underwriting Operations Manager | KGM Motor Insurance Member of the UK Specialty Division of
Canopius Group KGM House | 14 Eastwood Close | London | E18 1RZ

