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have spoken to DVLA today and asked for the data of how many times points was put on my licence due to
not getting summons from police and then dealing with cases I knew nothing about and then I had to get the
cases reopened, I have to write them a letter and they will send the data I have asked for in the post. I do have
a lot of letters which I will sort out scan and send over. But the
1331,
1st part I want to deal with is the court case I was found guilty at and have put an appeal in that is the most
important to me right now. We can deal with everything else once I get all the data scanned as there is really
a lot and it was all due to KGM not sorting out why my insurance was not showing on the MID database. The
seizers alone have left me out of pocket by around £1700.00. That is without all the days I have not been able
to work due to my driving licence being messed up and showing points for no insurance. All the time going
back and forward to the compound to collect my vehicles, and everything else I have had to deal with the
courts when in fact I had done nothing wrong. I have tried to deal with this for months and months without
going to the ombudsman and KGM has taken no notice, it has taken me to go to the ombudsman for KGM to
take any notice and I don’t feel anyone would be happy with this sort of service from KGM let alone any
company doing this and causing someone so much suffering. It was one of the police in the end at the
compound who in the end worked out why it was not showing up on the MID and that was because there had
been a space put within my Reg Numbers. It was that bad two police compounds new me and said each time
not again. As you can see, I am not very happy about all of this, but I do not think anyone would be when
they paid for their insurance and had done nothing wrong to suffer all this. Therefore, could you please get
the information I need to send to the CPS, I have written what was needed from Nov 2014 and way before
this, and it still has not been sent and I have this hanging over my head. I did not just get points on my licence
I got disqualified from driving for 6 months due to repeat offending of no insurance please tell me why when
I have paid for my insurance from KGM? The reason it has not been enforced is due to me putting an appeal
in. You can contact my mother on 0208 245 7454 or 07961 833021
Regards
1332,
Simon Cordell

From: Austin, Andrew [Mail To: Andrew.Austin@canopius.com]
Sent: 21 January 2015 16:13
To: 'Lorraine Cordell'
Cc: complaints@lloyds.com
Subject: RE: MT3574694
Dear Mr Cordell,
I have detailed the process for requesting information under the subject access request and if you wish to
proceed with this please confirm. In the meantime, I am keen to assist you if I can in confirming when cover
was in force. Please can you confirm if there is a contact number, I can call you or your Mother on and a time
that is acceptable so that I can try and help resolve this particular issue for you. I look forward to hearing
from you with this information.
Regards,
Andrew Austin
Deputy Underwriting Operations Manager | KGM Motor Insurance Member of the UK Specialty Division of
Canopius Group KGM House | 14 Eastwood Close | London | E18 1RZ
D +44 (0) 20 8530 1806 | M 07469 147743 |
http://www.kgminsurance.co.uk
www.kgminsurance.co.uk
http://www.canopius.com
www.canopius.com
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