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that took the phone call from the police officer. After this I believe Kelly Tiller took over dealing with my
policy and she was the one that had the say to cancel my policy and she was the one that believed the police
until I went to the police compound and spoke to the manager there where he spoke to Kelly Tiller. If I had
not done this Kelly Tiller would have cancelled my policy of insurance and I have all the emails to prove this.
1360,
After Kelly Tiller found out I was not lying about having no tools in my van the insurance policy was kept in
place, I did ask Kelly Tiller on more than once to send me the information and put data requests in which was
not replied to. Now I have been found guilty when Kelly Tiller knows the truth that there was not tools and
the police officer lied to KGM on the phone call. I am the one that has suffered over all this not just on this
case but all the times I have been taken to court for no insurance over the year my policy run with KGM due
to it not showing on the MID database. You should have all the emails already from Broadsure Direct and
many was sent by them to KGM as I was told KGM could not talk to me, and I had to deal with Broadsure
Direct about my policy Martin Jenkins from Broadsure Direct should also have copies of all emails as I do. I
have spoken to DVLA today and asked for the data of how many times points was put on my licence due to
not getting summons from police and then dealing with cases I knew nothing about and then I had to get the
cases reopened, I have to write them a letter and they will send the data I have asked for in the post. I do have
a lot of letters which I will sort out scan and send over. But the 1st part I want to deal with is the court case I
was found guilty at and have put an appeal in that is the most important to me right now. We can deal with
everything else once I get all the data scanned as there is really a lot and it was all due to KGM not sorting
out why my insurance was not showing on the MID database. The seizers alone have left me out of pocket by
around £1700.00. That is without all the days I have not been able to work due to my driving licence being
messed up and showing points for no insurance. All the time going back and forward to the compound to
collect my vehicles, and everything else I have had to deal with the courts when in fact I had done nothing
wrong. I have tried to deal with this for months and months without going to the ombudsman and KGM has
taken no notice, it has taken me to go to the ombudsman for KGM to take any notice and I don’t feel anyone
would be happy with this sort of service from KGM let alone any company doing this and causing someone
so much suffering.
1361,
It was one of the police in the end at the compound who in the end worked out why it was not showing up on
the MID and that was because there had been a space put within my Reg Numbers. It was that bad two police
compounds new me and said each time not again. As you can see, I am not very happy about all of this, but I
do not think anyone would be when they paid for their insurance and had done nothing wrong to suffer all
this. Therefore, could you please get the information I need to send to the CPS, I have written what was
needed from Nov 2014 and way before this, and it still has not been sent and I have this hanging over my
head. I did not just get points on my licence I got disqualified from driving for 6 months due to repeat
offending of no insurance please tell me why when I have paid for my insurance from KGM? The reason it
has not been enforced is due to me putting an appeal in. You can contact my mother on 0208 245 7454 or
07961 833021
Regards
Simon Cordell
_____
From: Austin, Andrew [Mail To: Andrew.Austin@canopius.com]
Sent: 21 January 2015 16:13
To: 'Lorraine Cordell'
Cc: complaints@lloyds.com
Subject: RE: MT3574694
Dear Mr Cordell,
1362,1363,1364,1365,1366,1367,1368,1369,1370,1371,

