Page 698 - Driving Ban Simulation 1

The Enfield Gov / Email’s Issue:
412. Lorraine Cordell _Re_ MT3574694 Simon Cordell_ (2)
/ Page Numbers: 1230,1231,1232,1233,1234,1235,1236,
1237,1238,1239,1240,1241,1242,1243,1244,1245,1246,1247,
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 31 January 2015 01:47
To: 'Wood, Peter'
Subject: RE: MT3574694 Simon Cordell
Attachments: registration MA47LDY Corrected.pdf
Dear Peter
➢ Thank you very much for the information you have sent, I do see some errors in your letter of Indemnity.
1. Ford Zetec registration MA47LDY
2. Ford Transit registration CX52JRZ
3. On the 8/4/13 at 11.05am the following vehicle was added to the policy –
4. Renault Clio registration NA57LDY.
5. Ford Zetec registration MA47LDY
6. Renault Clio registration NA57LDY
➢ This registration was always put in not correctly but was in fact given to Broadsure Direct correctly.
➢ The registration should have been Ford Zetec registration MA57LDY
➢ This was later correct after the 3rd time of telling the Ford Zetec registration as MA57LDY
➢ please see attached document.
➢ This is the registration that should have been on the policy from the start.
➢ We never knew it was not correct until 08/04/13 when again the correct registration was given.
➢ However, it was put down as Renault Clio registration NA57LDY,
➢ we then believe it was put in correctly and not a new car added.
➢ We were not sent any documents of that change so did not know there was again an error until the Oct
2013 when it was in fact corrected this time, we asked for new documents to be sent which they were so
we could check.
➢ But they kept on his policy Renault Clio registration NA57LDY we made a next call and told them this
needed to be removed and was told it would be done.
➢ It seems this was never done by what you have sent in your email.
➢ I do believe I have emails also about this issue to Broadsure Direct and Martin Jenkins, can confirm this as
he was the one, we dealt with at Broadsure Direct.
➢ He also should remember all the phone calls.
➢ There is also a next issue Simon was not just covered with the basic trade insurance with KGM, Broadsure
Direct had a special section with KGM which included in his insurance he was in fact covered for his work
as a mechanic, not just standard insurance of trade buying and selling that KGM as a rule only deals with.
➢ This has been discussed with the underwriters at KGM by Broadsure Direct re Martin Jenkins.
➢ This also caused issues with his insurance cover a few times.
➢ This was also meant to have been address and seems it was not.
➢ At the time we were not happy as we were told he was not covered when in fact he was.
➢ If you call Broadsure Direct and speak to Martin Jenkins, I feel that he can send you the paperwork and
under writing of how Simon’s insurance was meant to have been setup.
➢ As you can see there was a number of issues with his insurance with KGM that lead to problems.
➢ and even with the issues of 14/11/2013 when a call was made to Kelly Tiller, we asked did the police say
what tools was meant to have been in the van as if there were mechanic tools in there his insurance should
have in fact covered this.
➢ Kelly Tiller said no the police officer did not say which tools.