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➢  But also said he was again not insured for this again Martin Jenkins got a rude call from us and again he
           had to make calls to address this issue.
       ➢  Can you please confirm he was correctly insured with KGM and write this as I would like this addressed?
       ➢  And one last thing could you please say in your letter on the date of the 14/11/2013 he was fully insured
           just so there cannot be any mistakes at court.
       ➢  Sorry, this is causing such an issue and taking up your time, but I really want to have something that is
           fully correct, as I do not want any other issues with courts, police and anything else that could cause my
           Son problems.
        1231,
        Regards
        Lorraine.

        From: Wood, Peter
        Mail To: Peter.Wood@canopius.com
        Sent: 30 January 2015 17:02
        To: Lorraine Cordell
        Cc: Austin, Andrew; Donovan, Paul
        Subject: RE: MT3574694 Simon Cordell
        Dear Simon,
        Please find attached the following -
       ➢  Recording of the original call made by the Police officer to KGM in which he advised that there were tools
           in your van.
        Recording of the call between Kelly Tiller and the Police compound in which Kelly was advised that
       ➢  there were no tools in the vehicle.
       ➢  Receipt showing purchase of the van.
       ➢  E-Mail from Gareth Mullet from the compound confirming that there was nothing on the seizure notice to
           indicate that there were any tools removed from the vehicle or in the vehicle in the compound.
       ➢  Letter of Indemnity for the CPS/Courts.
       ➢  I believe these are the relevant items you were after and hope this will assist you to resolve the court
           matters.
       ➢  If you need anything else please let me know, or in my absence Andy Austin.
       ➢  Paul Donovan will respond separately in respect of your data request but hopefully the attached will meet
           your requirements.
       ➢  As soon as I receive documentation from you to support costs incurred,
       ➢  I can consider our response on compensation.
       ➢  No doubt I will hear from you shortly, in the meantime have a good weekend.
        Regards Peter Wood
        UK Specialty Operations Manager |
        UK Specialty Division of Canopius Group
        KGM House | 14 Eastwood Close | London | E18 1RZ
        D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com

        From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
        Sent: 27 January 2015 11:14
        To: Wood, Peter
        Cc: Austin, Andrew; complaints@lloyds.com
        Subject: RE: MT3574694 Simon Cordell
        Dear Peter
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