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QBE European Operations
Public Authority Officials Indemnity Insurance (UK)
Schedule
Public Authority: London Borough of Enfield
Address: Civic Centre, Silver Street, Enfield, London, EN1 3XN
Business: London Borough
Policy Number: 037499/01/2019/0180
Unique Market Reference: B1263EG0259919
Policy Wording Reference: PPAO050718
Cover is provided by the policy wording as above and the endorsements
detailed below.
Period of Insurance From: 01 April 2019 To: 31 March 2020
both days inclusive Greenwich Mean Time and for such further period or
periods as may be mutually agreed upon.
Retroactive Date: 01 April 2004
Date Issued: 01 May 2019 Issue Number: 3
Reason for Issue: Addition of Endorsement 002
Insurer: QBE UK Ltd
(registered in England number 1761561; Home State - United Kingdom.
Authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority.;
registration number 202842)
Registered Address: Plantation Place, 30 Fenchurch Street, London, EC3M 3BD
Tel: + 44 (0) 20 7105 4000 Fax + 44 (0) 207 105 4019
Contact Details
Issue Office: London
Claim Notification: Gallagher Bassett International
Complaints: Customer Relations
Plantation Place, 30 Fenchurch Street, London, EC3M 3BD
Tel: + 44 (0) 20 7105 4000 Fax: + 44 (0) 20 7105 4032
Email: CustomerRelations@uk.qbe.com
If an eligible complainant and the matter has not been resolved to your
satisfaction you may contact: The Financial Ombudsman Service, South
Quay Plaza 2, 183 Marsh Wall, Docklands, London E14 9SR.
Where the insurer is or includes a Lloyd’s syndicate policyholders may
also be eligible to complain to: Policyholder and Market Assistance, Lloyd’s
Market Services, One Lime Street, London EC3M 7HA, tel: +44 (0)20 7327
5693, fax: +44 (0)20 7327 5225.
A summary of the insurer’s complaint handling procedure is available on
request and will also be provided to you when acknowledging a complaint.

