Page 825 - Driving Ban Simulation 1

➢ I have the ones for the 08/04/2013, 29/10/2013, 16/11/2013, 03/01/2014
➢ I just need to get the receipts for the other dates and also something that shows they was all sized due to
no insurance from the police compound.
➢ As for the Data Subject Access Request, I am most grateful that this is being addressed.
➢ If I had known a fee was, needed I would have paid that right away, but due to no one getting back to me
about the ones that were put in, I did not know a fee was needed.
Regards
Simon Cordell

From: Wood, Peter [mailto:Peter.Wood@canopius.com]
Sent: 23 January 2015 17:19
To: Lorraine Cordell
Subject: FW: FW: MT3574694
Dear Mr Cordell,
➢ Unfortunately, Andy has been called away due to a family emergency, in his absence I have picked this
matter up.
➢ The first order of business to my mind is dealing with the Court case, can you confirm when the date has
been set for the hearing please?
➢ My thought is that we provide a Letter of Indemnity that basically confirms that you had a valid policy in
force between said dates and on what vehicles, this file:///C:/Users/Alienware/AppData/Local/
➢ Temp/2bf34c458f384c308de555fb3d6efba... 06/02/2015
517+,
Page 824 of21
➢ should satisfy the Courts but if they need anything else, we will be happy to assist, just let me know what
you require.
➢ I understand you were stopped several times and had vehicles seized, you are in the process of obtaining
evidence of these vehicle seizures and the costs incurred by you as a result for us to consider
compensation.
➢ When you have gathered this please forward the evidence to us as soon as possible.
➢ There is also the matter of your Data Subject Access Request.
➢ I have spent some time today tracking down recorded calls and various communications and hove
notified our Data Protection Officer of your request.
➢ I can see that you have made a request, any request should correctly be sent on for the attention of the
Data Protection Officer along with a £10 fee.
➢ Your request was addressed generally to KGM with no fee, and it would appear not actioned.
➢ The underwriter dealing with your request should have asked immediately for the fee payment and
escalated your request accordingly.
➢ This was not done for which I must apologise, as a result we will waive the fee requirement and I would
confirm this is now in hand.
➢ We have yet to issue a final response to your complaint and I would assure you we will do this as soon as
we have received your response to the above points.
Regards
Peter Wood
UK Specialty Operations Manager |
UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ
D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com

From: Lorraine Cordell <lorraine32@blueyonder.co.uk>