Page 513 - Driving Ban Simulation 1

273,
Financial Ombudsman Service / complaint form!
274,
Financial Ombudsman Service / complaint form!

3
The Enfield Gov / Email’s Issue:
395. Ayi, Anita RE_ Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref_
1635217
/ Page Numbers: 1177,1178, 1179,
From: Ayi, Anita Anita.Ayi@financialombudsman.org.uk
Sent: 21 November 2014 11:30
To: 'Lorraine Cordell'
Subject: RE: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref:16352175)
Attachments: Cordell CF.rtf
Dear Lorraine
➢ Many thanks for your email.
➢ I have reattached the complaint form to the email for your perusal.
➢ If you have any further question, please do not hesitate to contact me.
Kind regards,
Anita Ayi
Consumer Consultant
Anita Ayi | Consumer Consultant
Tel: 020 3716 9790
Fax: 020 3716 9791|Financial Ombudsman Service |
Exchange Tower, London, E14 9SR

From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 20 November 2014 20:09
To: Ayi, Anita
Subject: RE: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)
Hello
➢ Thank you for the email to the complaint but I cannot see the attached form which my son would need to
look over and write anything else that has not been written and sign and send back.
➢ Could you please attach the form so that this can be done?
Regards
Lorraine

From: Ayi, Anita
Mail To: Anita.Ayi@financialombudsman.org.uk
Sent: 20 November 2014 17:30
To: 'lorraine32@blueyonder.co.uk'
Subject: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)
Dear Ms Cordell
Mr S Cordell's complaint about KGM Underwriting Agencies Limited
Thank you for getting in touch with us. Our consumer leaflet explains our role - so do read through and
have a look at how we can help: www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm