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37.
Additional Email Attachments & Emails / Issue:
1. 37
Anita.Ayi@financial-ombudsman.org.uk_11.21.2014_RE Mr S Cordell's complaint about KGM
Underwriting
21/11/2014
/ Page Numbers: 268,269,270
271,272,273,274
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268,
From: Ayi, Anita
Anita.Ayi@fmandal-ombudsman.org.uk
Sent: 21 November 2014 11:30
To: 'Lorraine Cordell'
Subject: RE: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)
Attachments: Cordell CF.rtf
Dear Lorraine
➢ Many thanks for your email.
➢ I have reattached the complaint form to the email for your perusal.
➢ If you have any further question, please do not hesitate to contact me.
Kind regards,
Anita Ayi
Consumer Consultant
Anita Ayi | Consumer Consultant |
Tel: 020 3716 9790 |
Fax: 020 3716 9791 |
Financial Ombudsman Service | Exchange Tower, London, E14 9SR

From: Lorraine Cordell
mailto: lorraine32@blueyonder.co.uk
Sent: 20 November 2014 20:09
To: Ayi, Anita
Subject: RE: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)
Hello
➢ Thank you for the email to the complaint but I cannot see the attached form which my son would need to
look over and write anything else that has not been written and sign and send back.
➢ Could you please attach the form so that this can be done?
Regards
Lorraine

From: Ayi, Anita mailto: Anita.Ayi@financial-ombudsman.org.uk
Sent: 20 November 2014 17:30
To: lorraine32@blueyonder.co.uk
Subject: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our ref: 16352175)
Dear Ms Cordell