Page 575 - Driving Ban Simulation 1

taken no notice, it has taken me to go to the ombudsman for KGM to take any notice and I don’t feel anyone
would be happy with this sort of service from KGM let alone any company doing this and causing someone
so much suffering.
1272,
It was one of the police in the end at the compound who in the end worked out why it was not showing up on
the MID and that was because there had been a space put within my Reg Numbers. It was that bad two police
compounds new me and said each time not again. As you can see, I am not very happy about all of this, but I
do not think anyone would be when they paid for their insurance and had done nothing wrong to suffer all
this. Therefore, could you please get the information I need to send to the CPS, I have written what was
needed from Nov 2014 and way before this, and it still has not been sent and I have this hanging over my
head. I did not just get points on my licence I got disqualified from driving for 6 months due to repeat
offending of no insurance please tell me why when I have paid for my insurance from KGM? The reason it
has not been enforced is due to me putting an appeal in. You can contact my mother on 0208 245 7454 or
07961 833021
Regards
Simon Cordell

From: Austin, Andrew [Mail To: Andrew.Austin@canopius.com]
Sent: 21 January 2015 16:13
To: 'Lorraine Cordell'
Cc: complaints@lloyds.com
Subject: RE: MT3574694
Dear Mr Cordell,
I have detailed the process for requesting information under the subject access request and if you wish to
proceed with this please confirm. In the meantime, I am keen to assist you if I can in confirming when cover
was in force. Please can you confirm if there is a contact number, I can call you or your Mother on and a time
that is acceptable so that I can try and help resolve this particular issue for you. I look forward to hearing
from you with this information.
Regards,
Andrew Austin
Deputy Underwriting Operations Manager | KGM Motor Insurance
Member of the UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ
D +44 (0) 20 8530 1806 | M 07469 147743 | www.kgminsurance.co.uk | www.canopius.com

From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 21 January 2015 13:22
To: Austin, Andrew
Cc: complaints@lloyds.com
Subject: RE: MT3574694
Dear Andrew
1273,
I will forward this to you within a few days I will ask the police compound to do a full print out as to all the
tickets as I believe there is a few missing. I do have around 6 of the tickets here when the vehicles were sized,
I also do have court letters, and letters from DVLA, which I will forward over to you once I have scanned
then in so please give me a few days and I will get back to you with this information as there is a lot of data.
The main one at this time I am worried about is the case where the vehicle was sized due to the police lying
and me being found guilty at court you did have an email on the 30 November 2014 about what was needed,