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and I do have the court letter showing I was found guilty and about the appeal. This data should have been
given under the Subject access request under the Data Protection Act 1998 I put in, so was wondering what
you can do about this and if you will need a new Subject access request under the Data Protection Act 1998, I
have already sent 3 in so to do a 4th I do not feel I should need to do. KGM have in fact not followed the
protocol for the Subject access request under the Data Protection Act 1998 which has been put in 3 times
already to KGM, I will be addressing this with the Information Commissioner’s Office as I do not see any
reason you would have to stop the information, I have asked for under this act to prove I was not in fact guilty
of no insurance. And now say to deal with this you need information from me. I can understand you want the
information for the complaint that has been put in, but not the information I asked for to show I was in fact I
was insured for an appeal that is ongoing. And in fact, would not have been ongoing if the Subject access
request under the Data Protection Act 1998 as I would not have been found guilty. I would like the data sent
to the court as soon as possible in regard to this so they can look at the facts and see if fact I was insured so
there should be no need for the appeal to go ahead with more of my time wasted going to court.
Regards
Simon Cordell
From: Austin, Andrew [Mail To: Andrew.Austin@canopius.com]
Sent: 21 January 2015 11:54
To: 'Lorraine Cordell'
Subject: RE: MT3574694
Dear Mr Cordell
Thank you for your email.
My letter dated 22/12/2014
requests the following documentary evidence from you with regards to any losses that may have been
incurred as a result of the above, I confirm as detailed in my previous letter, I require the following:
1. Confirmation of the points you raised to the Financial Ombudsman when you verbally submitted your
complaint and the outcome you are looking to achieve.
2. Full details of the losses that you have incurred as a direct result of your complaint and full documentary
evidence supporting this.
3. Confirmation of dates of any convictions or costs imposed directly as a result of your complaint, including
full documentary evidence supporting this.
1274,
Once I receive all of the above, I will be happy to consider this further.
With regards to your subject access request. My letter of the 9/12/14 advised the following: Following our
initial investigations we note that you submitted a subject access request to your Broker. Should you wish to
proceed with this, please can you formally request this in writing to our Data Protection Officer at the address
detailed at the foot of the letter including a cheque payable to KGM Insurance for the sum of £10.00.
Alternatively, you may wish to wait until our full investigations have been finalised. Can you please confirm
how you wish to proceed with that request? Should you not be in receipt of any of the letters I refer to above,
please advise me and I will ensure copies are sent to you immediately. I await your reply
Andrew Austin
Deputy Underwriting Operations Manager | KGM Motor Insurance
Member of the UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ
From: Lorraine Cordell [Mail To: lorraine32@blueyonder.co.uk]
Sent: 21 January 2015 11:31
To: Austin, Andrew

