Page 605 - Driving Ban Simulation 1

Why Kelly Tiller did not deal with all the data protection requests that had been submitted to KGM, under the
data protection act 1998 subject access request, as if this had been done Simon Cordell would not be in the
court system for this case.
Regards
Lorraine

From: Martin Jenkin
Mailto: martinjenkin@broadsuredirect.com
Sent: 28 November 2014 14:36
To: 'Lorraine Cordell'
Subject: RE: REF: 00-COSX14MT07-ID<80> Open Attach Documents Lorraine,
I have spoken to the manager at KGM, and he has advised Andy Austin is detailing with the case.
They have asked for a clear email for me to send to them of your requirements.
Please could you email what is required for me to forward on!
(unfortunately, Kelly is on annual leave at present)
Regards
Martin Jenkin DDI 01843 598744
Broadsure Direct - Telephone number: 01843 594477 - Fax Number: 01843 594488
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1
The Enfield Gov / Email’s Issue:
421. Complaints Notification Case No 8079_2014 - MT3574694
/ Page Numbers: 1285,1286,1287,1288,1289,1290,1291,1292,
From: Complaints [complaints@lloyds.com]
Sent: 22 January 2015 12:08
To: 'lorraine32@blueyonder.co.uk'
Subject: Notification Case No 8079/2014 MT3574694
Attachments: S Cordell Cert. _ KGM_ 20132014_Colour.pdf
Information we need.pdf
Dear Mr Cordell,
Thank you for your emails. I note that you have been liaising with Canopius in regard to your complaint and
from the correspondence we have on file that it is your intention to go to court. Lloyd’s complaints procedure
is to offer policyholders the option for a review by Lloyd’s, should they remain dissatisfied with the way in
which their complaint has been handled. This is an independent review by a case officer at Lloyd’s. However
please note once a complaint becomes the subject of a court case Lloyd’s can take no further action and we
would have to cease our investigation. Therefore, please can you confirm whether you are providing these