Page 609 - Driving Ban Simulation 1

Mrs Cheryl Shannon
Case Officer
Complaints
Lloyd's
Telephone +44 (0)1634 39 5693
www.lloyds.com
SAVE PAPER THINK BEFORE YOU PRINT

From: Lorraine Cordell [Mail To: lorraine32@blueyonder.co.uk]
Sent: 21 January 2015 22:53
To: Andrew.Austin@canopius.com
Cc: Complaints
Subject: FW: MT3574694
Dear Andrew
Please see attached Insurance, which will show you full details of his insurance policy and dates covered.
Yes, we do want full discloser so this mater can be sorted out by the court, and I can send the information
over to the CPS for the case of the 14/11/2013 where the police officer told KGM I had tools in my van to
void my insurance. Kelly Tiller from the trade section and Jessica know fully what went on and it was Jessica
that took the phone call from the police officer. After this I believe Kelly Tiller took over dealing with my
policy and she was the one that had the say to cancel my policy and she was the one that believed the police
until I went to the police compound and spoke to the manager there where he spoke to Kelly Tiller. If I had
not done this Kelly Tiller would have cancelled my policy of insurance and I have all the emails to prove this.
After Kelly Tiller found out I was not lying about having no tools in my van the insurance policy was kept in
place, I did ask Kelly Tiller on more than once to send me the information and put data requests in which was
not replied to. Now I have been found guilty when Kelly Tiller knows the truth that there was not tools and
the police officer lied to KGM on the phone call. I am the one that has suffered over all this not just on this
case but all the times I have been taken to court for no insurance over the year my policy run with KGM due
to it not showing on the MID
1296,1297,1298,1299,1300,1301,1302,

3
The Enfield Gov / Email’s Issue:
423. Complaints Notification Case No 7692_2014 - Cordell
/ Page Numbers: 1303,
From: Complaints [complaints@lloyds.com]
Sent: 22 January 2015 15:11
To: lorraine32@blueyonder.co.uk
Subject: Notification Case No 7692/2014 Cordell
Dear Mrs Cordell,
➢ Please note our correct case number for future reference 7692/2014.
➢ I apologise for the inconvenience.
Kind regards
Cheryl
Mrs Cheryl Shannon
Case Officer
Complaints
Lloyd's
Telephone +44 (0)1634 39 5693