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22/01/2015
From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 22 January 2015 14:10
To: Complaints
Subject: RE: Notification Case No 8079/2014 MT3574694
Dear Mrs Cheryl Shannon
➢ Thank you for the email it is not my intention to go to court yet.
➢ But due to the mess up with my insurance from KGM my driving licence has been very badly damaged,
and I have suffered due to the insurance I had with KGM not showing up on the Police MID database.
➢ This in turn made me keep getting pulled by the police on the weekdays it was not so bad as I always had
to carry my insurance policy and showed the police, and they called my insurance company.
➢ But at the weekends due to the insurance company being closed the police could not confirm I had
insurance so my vehicles were sized which in turn I suffered with the cost to take my vehicles out of the
police compound and wasted my time having to go to the compound when there should have been no need.
➢ Also, it caused me problems getting home after the police sized my vehicles. I am out of pocket of around
£1700.00 just for the cost to get my vehicles out of the compound this is without everything else that has
led on due to it showing I was not insured.
➢ I have had to go to a number of court cases just to prove I had insurance and then there have been cases
where I have had no summons from the police so could not file,
➢ I was pleading not guilty, so they found me guilty when I did not even know there was a court case going
ahead.
➢ This has put points on my driving licence and fines, and I have been banned from driving.
➢ I have had to spend my time to get the cases reopened once I knew about them also.
1294,
➢ In addition, there was one case when the police lied to my insurance company that I had tools in my van
which I did not.
➢ Which I had to spend more of my time to prove to KGM that in fact there was no tools in my van as my
insurance was getting cancelled for no good reason.
➢ I done this by way of having to go to the police compound as when any vehicle is impounded, they have
list everything that was in the vehicle.
➢ When I got to the police compound, I spoke to a manager who confirmed there were no tools, and a
telephone call was made to Kelly Tiller at KGM, and she spoke to the manager, and he confirmed to her
there was no tools when the van was taken into the police compound or when it was removed from the
police compound.
➢ I knew this case would go to court as the police office had in fact tried to make my insurance void,
➢ so, I put in Subject access request under the Data Protection Act 1998 to be able to get the information I
knew I would need.
➢ KGM done nothing about this I did not get one reply from putting 3 Subject access requests under the Data
Protection Act 1998 this was going back to Nov 2013.