Page 611 - Driving Ban Simulation 1

From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 22 January 2015 14:10
To: Complaints
Subject: RE: Notification Case No 8079/2014 MT3574694
Dear Mrs Cheryl Shannon
1305,
Thank you for the email it is not my intention to go to court yet. But due to the mess up with my insurance
from KGM my driving licence has been very badly damaged, and I have suffered due to the insurance I had
with KGM not showing up on the Police MID database. This in turn made me keep getting pulled by the
police on the weekdays it was not so bad as I always had to carry my insurance policy and showed the police,
and they called my insurance company. But at the weekends due to the insurance company being closed the
police could not confirm I had insurance so my vehicles were sized which in turn I suffered with the cost to
take my vehicles out of the police compound and wasted my time having to go to the compound when there
should have been no need. Also, it caused me problems getting home after the police sized my vehicles. I am
out of pocket of around £1700.00 just for the cost to get my vehicles out of the compound this is without
everything else that has led on due to it showing I was not insured. I have had to go to a number of court
cases just to prove I had insurance and then there have been cases where I have had no summons from the
police so could not file, I was pleading not guilty, so they found me guilty when I did not even know there
was a court case going ahead. This has put points on my driving licence and fines, and I have been banned
from driving. I have had to spend my time to get the cases reopened once I knew about them also. In addition,
there was one case when the police lied to my insurance company that I had tools in my van which I did not.
Which I had to spend more of my time to prove to KGM that in fact there was no tools in my van as my
insurance was getting cancelled for no good reason. I done this by way of having to go to the police
compound as when any vehicle is impounded, they have list everything that was in the vehicle. When I got to
the police compound, I spoke to a manager who confirmed there were no tools, and a telephone call was
made to Kelly Tiller at KGM, and she spoke to the manager, and he confirmed to her there was no tools when
the van was taken into the police compound or when it was removed from the police compound. I knew this
case would go to court as the police office had in fact tried to make my insurance void, so I put in Subject
access request under the Data Protection Act 1998 to be able to get the information I knew I would need.
KGM done nothing about this I did not get one reply from putting 3 Subject access requests under the Data
Protection Act 1998 this was going back to Nov 2013. this case was heard at court and due to not having the
information I needed to prove the police office was not telling the truth I was found guilty and disqualified
from driving for 6 months due to repeat offending of no insurance. I have appealed this as I was insured but
need the data which KGM hold to prove this, but they will not give me it. This case is due to go to the crown
court I have not got a date yet but if I can get the information to the CPS it will not need to go to appeal. I
have asked KGM again in Nov 2014 for the information and written what would be needed just for this case,
and they still have not sent it and I being asked for information. ATM as it stands KGM have failed to
comply with 3 Subject access requests under the Data Protection Act 1998 and follow the correct protocol for
acting on a Subject access request under the Data Protection Act 1998. All this is having a huge impact on my
life not being able to drive due to points on my driving licence which in fact was clean now I have such a
mess to sort out just to get all of this sorted when I was in fact insured and had paid for my insurance and
have done nothing wrong. Yes, I am very upset over all of this and KGM is not helping I have been asking
and asking and getting nowhere I should not be going through this. Yes, I do want my money back I have lost
but right now I want these court cases to be dealt with and for my driving licence to go back to being clean
with no points this is the most important part for me but KGM does not seem to understand this and this is
upsetting me even more, the insurance I took out with KGM has turned into a nightmare and I don’t know
when this is going to end and they are going to deal with this matter so I can clear my name with DVLA and
the courts.