Page 727 - Driving Ban Simulation 1
P. 727

There was also a time in Nov 2013 when my van was sized this was due to KGM telling the police I was not
         insured due to the police telling KGM that I had tools in my van. Which was a lie by the police as I did not
         have anything in my van. Kelly Tiller from the trade section was dealing with this and a few days later I got
         a letter from KGM saying they was going to cancel my policy. As you can understand I was very upset over
         this as I had done nothing wrong.
         At this time lots of calls was both made to KMG and Broadsure to stop the cancelation of my insurance
         policy, I spoke to Kelly Tiller many times, but she believed the police and I had no say in the matter. The
         police were off duty so I could not speak to them, and Kelly Tiller was saying unless I could prove I did not
         have any tools in my van then the insurance policy would be cancelled which was very unfair as I had done
         nothing wrong, I knew I never had any tools.
         448,
         But I also asked Kelly Tiller did the police tell her what tools was meant to be in my van, to which she said
         no. KGM was not even aware I had mechanics trade on my policy so if my mechanics tools had been in my
         van at the time my insurance would still have been cancelled which to me what was the point in having
         insurance?
         I then spoke to a wonderful operator at the police when I called told her what had gone on and was told by
         her to go to the police compound as when any vehicles are taken there, they have to do a full list of items
         that are in the vehicles as they are in fact legible if something goes missing. Over that weekend I sent emails
         to the compound and forwarded them to Broadsure as my insurance was due to be cancelled on the Monday.
         On Monday I got an email from Broadsure direct asking me to go to the compound as Kelly Tiller had no
         luck getting a reply from them also, and once there to call Kelly Tiller due to the time on the Monday I got
         the email it would have been too late to go the compound and get a call to Kelly Tiller as she would have
         ended work for that day so I sent an email saying I would be going there early the next morning.
         I went the next day and asked to speak to the manager of the compound who in fact looked up my van and
         said nothing was in there, there was not tools I called Kelly Tiller and the manager of the compound spoke
         to her and confirmed there was nothing in the van when it was taken there by police and that I had put thing
         in the van when I had taken it out of the compound.
         At this point Kelly tiller believed me and said the policy would not be cancelled. But on my way back from
         the compound driving my phone ring and I stopped to pick it up and it was Broadsure direct saying my
         policy had in fact been cancelled I was very upset at this and told them what had happened, I was asked to
         hold on they was called KGM back and would call me right back. I waited till Broadsure direct called me
         back and confirmed my insurance policy had not been cancelled then drove home.
         From this point I have been asking for all information and putting data protection acts in which have not
         been dealt with and I have heard nothing from KGM.
         449,
         I have been back and forward to court due to no insurance and in fact 4 cases I did not get any summons so
         was in fact found guilty as I did not know it was even going to court.
         I have had points put on my driving licence for no reason and had to go back and forward to court many
         times when this should not have been the case.
         Then the case come up for the seizer when the police said I had tools in my van I went to court with all my
         documents but due to not having the information I had asked for from KGM many times about that case I
         was found guilty. I am very upset about the whole policy with KGM. I have put an appeal in, and this case
         will be going to crown court I have again asked for information and again heard nothing. These matters
         need to be addressed as I am suffering due to all of this.
         Martin Jenkins at Broadsure Direct knows everything that has gone on as he was my main contact.
         I also have all the emails the last one that I will enclose again, which I have heard nothing about and the 1st
         Subject access request under the Data Protection Act 1998 that I sent on the 26/11/2013. I did in fact send
         the Subject access request under the Data Protection Act 1998 about time times and asked Martin Jenkins to
         look into why I had heard nothing about more than once.
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