Page 563 - Driving Ban Simulation 1

I am writing due to the complaint I put in. I have forwarded emails to Broadsure Direct and spoken to
Broadsure Direct who took the policy of insurance out policy no: MT3574694 I have been asking for
information from KGM since 2013 and have heard nothing back. When the policy was taken out there was
some reason it did not show up on the MID database Broadsure Direct and KGM was aware of this. Due to
this fact I had my vehicles were sized a number of times I believe 8 or 9 times in all, where I had to pay the
costs to get my vehicles out the compound each time. In the week when I was pulled by police it was not so
bad as the insurance company was opened so when I showed the police my policy, they could call the
insurance company. The seizers happened mostly at the weekend mostly due to the insurance company being
closed and the police could not talk to anyone even when I had my policy on me at all times to prove I did in
fact have insurance. I made many calls to the police, Broadsure Direct, KGM and the people who run the
MID database, but the issue did not go away, and my vehicles still did not show up on the MID database.
There was also a time in Nov 2013 when my van was sized this was due to KGM telling the police I was not
insured due to the police telling KGM that I had tools in my van. Which was a lie by the police as I did not
have anything in my van. Kelly Tiller from the trade section was dealing with this and a few days later I got a
letter from KGM saying they was going to cancel my policy. As you can understand I was very upset over
this as I had done nothing wrong. At these times lots of calls was both made to KMG and Broadsure to stop
the cancelation of my insurance policy, I spoke to Kelly Tiller many times, but she believed the police and I
had no say in the matter. The police were off duty so I could not speak to them, and Kelly Tiller was saying
unless I could prove I did not have any tools in my van then the insurance policy would be cancelled which
was very unfair as I had done nothing wrong, I knew I never had any tools. But I also asked Kelly Tiller did
the police tell her what tools was meant to be in my van, to which she said no. KGM was not even aware I
had mechanics trade on my policy so if my mechanics tools had been in my van at the time my insurance
would still have been cancelled which to me what was the point in having insurance?
I then spoke to a wonderful operator at the police when I called told her what had gone on and was told by
her to go to the police compound as when any vehicles are taken there, they have to do a full list of items that
are in the vehicles as they are in fact legible if something goes missing. Over that weekend I sent emails to
the compound and forwarded them to Broadsure as my insurance was due to be cancelled on the Monday. On
Monday I got an email from Broadsure direct asking me to go to the compound as Kelly Tiller had no luck
getting a reply from them also, and once there to call Kelly Tiller due to the time on the Monday I got the
email it would have been too late to go the compound
1256,
and get a call to Kelly Tiller as she would have ended work for that day so I sent an email saying I would be
going there early the next morning. I went the next day and asked to speak to the manager of the compound
who in fact looked up my van and said nothing was in there, there was not tools I called Kelly Tiller and the
manager of the compound spoke to her and confirmed there was nothing in the van when it was taken there
by police and that I had put thing in the van when I had taken it out of the compound. At this point Kelly tiller
believed me and said the policy would not be cancelled. But on my way back from the compound driving my
phone ring and I stopped to pick it up and it was Broadsure direct saying my policy had in fact been cancelled
I was very upset at this and told them what had happened, I was asked to hold on they was called KGM back
and would call me right back. I waited till Broadsure direct called me back and confirmed my insurance
policy had not been cancelled then drove home. From this point I have been asking for all information and
putting data protection acts in which have not been dealt with and I have heard nothing from KGM. I have
been back and forward to court due to no insurance and in fact 4 cases I did not get any summons so was in
fact found guilty as I did not know it was even going to court. I have had points put on my driving licence for
no reason and had to go back and forward to court many times when this should not have been the case. Then
the case come up for the seizer when the police said I had tools in my van I went to court with all my
documents but due to not having the information I had asked for from KGM many times about that case I was
found guilty. I am very upset about the whole policy with KGM. I have put an appeal in, and this case will be
going to crown court I have again asked for information and again heard nothing. These matters need to be
addressed as I am suffering due to all of this. Martin Jenkins at Broadsure Direct knows everything that has